Patient Access Representative jobs at Lake Region Healthcare

The Patient Access Financial Specialist position is the Emergency Department's first point of contact for patient registration. This position interfaces with patients, care team members, guests, law enforcement personnel, paramedical personnel, and third-party payers to ensure accurate and timely registration of patients who enter the Emergency Department (ED). This position manages a high percentage of unexpected and challenging patient cares using problem solving, conflict management, and respectful interactions. The Patient Access Financial Specialist interviews patients in ED triage or at the bedside upon admission to obtain the information necessary to register the patient properly. This position also educates patients regarding payment options using guidelines and application procedures for programs such as Minnesota Medical Assistance, Minnesota Care, and MNsure. Work Schedule: Weekdays 3:00-11:30 p.m., with every other weekends. Required Qualifications: High school diploma or equivalent. One year of customer service experience. Previous computer and software experience. Preferred Qualifications: Post-high school degree or certificate. Healthcare customer service experience. Healthcare registration experience including insurance knowledge, healthcare revenue cycle, or electronic medical record experience (e.g., Epic). Additional Information: This is a 0.8 FTE (64 hours per pay period) evening shift position, working in Saint Paul, MN. The full salary range for this position is $21.74-$32.62 per hour, based on experience and internal equity, plus shift differentials. This position is non-exempt under the Fair Labor Standards Act, and is eligible for benefits. Our benefits include medical and dental insurance (which begin on day one of employment), 401k with match, disability insurance, fertility benefits, tuition reimbursement, educational reimbursement toward continuing education, and we are a qualified non-profit employer under the federal Public Service Loan Forgiveness program. We offer an onsite employee fitness center and an onsite employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions is also proud to be a Beyond the Yellow Ribbon Company.

The Patient Access Representative is a detailed customer service position in a fast-paced atmosphere. This position provides a warm welcome to each patient and family member presenting for service. In addition to customer service functions, the Patient Access Rep is responsible for accurate patient registration which includes; patient identification interviews, verification of patient demographic and insurance information, real time insurance eligibility checks and precise entry of this information into the system. Work Schedule: .6 FTE Overnight Mon, Tues, Wed 2300-0700 Required Qualifications: High school diploma or equivalent, prior equivalent work experience may be considered in lieu of diploma Excellent customer service and communications skills, including human relations sensitivity, listening and telephone etiquette skills Ability to promote and maintain good patient relations and patient confidentiality Computer and accurate keyboarding skills Preferred Qualifications: Epic experience One year work experience in patient registration One year experience in healthcare ADT and Prelude knowledge Overall knowledge of third party payors, hospital policies and business office procedures Medical terminology knowledge desired Type a minimum of 50 WPM

CentraCare, nestled in the heart of Minnesota, invites passionate and skilled Patient Financial Counselor to join our dynamic team. As a Financial Counselor, you'll be instrumental in ensuring patients have a clear understanding of their financial responsibilities and options when it comes to healthcare expenses. Expertise in Medicaid and other assistance programs is essential for guiding patients through the complexities of insurance coverage and payment arrangements. Schedule: Full-time | 80 hours every two weeks | Paynesville Day shift | 8-hour shifts | 8am-4:30pm Pay and Benefits: Starting pay begins at $19.91 per hour; exact wage determined by years of related experience Pay range: $19.91 - $29.87 per hour Tuition reimbursement and college grant programs available Full-time benefits: medical, dental, PTO, retirement, employee discounts and more! Qualifications: Associate's degree in business or a healthcare related program or 2 years relevant healthcare or collection experience in lieu of education Hospital Presumptive Eligibility (HPE) Training Certification and MNsure Certification through the Department of Human Services. To include recertification on an annual basis within 60 Days Required Experience with use of Microsoft Office suite, computer systems and software Ability to research insurance Ability to work independently and prioritize tasks in a timely manner with attention to detail and accuracy Knowledge of billing and collection principles, including all applicable laws and regulations pertinent to healthcare collections is preferred. Ability to read and communicate effectively in English; Bi-lingual Spanish or Somali a plus. Department info: The Financial Counselor is responsible for working with patients virtually or in person to provide information regarding anticipated expenses, insurance coverage, payment options/resources and financial assistance programs. They should have in-depth knowledge of Medicaid and its affiliated programs so we can best meet the needs of our patients. The Financial Counselor should strive to handle accounts in ways that best affect patient experience and minimize bad debts. Supports and implements patient safety and other safety practices as appropriate. Supports and demonstrates Family Centered Care principles when interacting with patients, their families and with co-workers. Testimonial: "The thing I find most rewarding about my position is hearing and seeing the appreciation from the patients for helping them through financial strain." ~Jay (Current Financial Counselor) "The best part about my job is letting a patient know they have been approved for insurance and knowing I was able to help them with their financial burdens." ~ Lynn (Current Financial Counselor) CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.

Grow in your registry experience! We have an exciting opportunity to join our team with Regions Hospital as a Burn, Adult, and Pediatric Trauma Registrar. This position is a vital and integral part of the trauma team and collaborates closely with Trauma Center staff to maintain the efficient operations of hospital, state, and national trauma registry. This position is responsible for the clinical case management and care coordination of the trauma patient. Vital to this position is strong communication with the pre-hospital, primary, and referral providers and prompt identification relating to trauma performance improvement activities on a concurrent basis. Education and injury prevention are also key components of the role of the TNC. The Burn, Adult, and Pediatric Trauma Registrar will be responsible for: * Maintaining and utilizing Regions Hospital burn, adult, and pediatric trauma registries. * Reviewing medical records, high quality collection of data and entry of data into the computer. Registrar with Nursing Experience: * Create meaningful reports utilizing the registry, reporting of data from Regions Hospital into the trauma registry and report generation. * Analyze data, and evaluate the TQIP and BCQP reports. Work schedule: On-Call/Casual, Day Shift Required Qualifications: Education: Completion of an approved two year or four-year Health Information Management or Nursing Program and eligibility for registration through the American Health Information Management Association. 2-3 years of experience with coding and/or abstraction will substitute for the two or four-year Health Information Management Program or Nursing Program Licensure/ Registration/ Certification: Within the first 6 months of employment, it is required that the employee take the Trauma Registrar Course, ICD-10 Course Certificate dated within the past 5 years as well as the AAAM Injury Severity Scoring Course if not already completed. (tracked in department) Preferred Qualifications: Experience: Experience with data base management, burn or trauma registries, utilization review and/or performance improvement (PI) processes, and report writing preferred. Experience with human anatomy/physiology and injuries associated with trauma and burn preferred. Licensure/ Registration/ Certification: Registered Health Information Technician (RHIT), Registered Health Information Administrator(RHIA), or Registered Nurse.

Grow in your registry experience! We have an exciting opportunity to join our team with Regions Hospital as a Burn, Adult, and Pediatric Trauma Registrar. This position is a vital and integral part of the trauma team and collaborates closely with Trauma Center staff to maintain the efficient operations of hospital, state, and national trauma registry. This position is responsible for the clinical case management and care coordination of the trauma patient. Vital to this position is strong communication with the pre-hospital, primary, and referral providers and prompt identification relating to trauma performance improvement activities on a concurrent basis. Education and injury prevention are also key components of the role of the TNC. The Burn, Adult, and Pediatric Trauma Registrar will be responsible for: Maintaining and utilizing Regions Hospital burn, adult, and pediatric trauma registries. Reviewing medical records, high quality collection of data and entry of data into the computer. Registrar with Nursing Experience: Create meaningful reports utilizing the registry, reporting of data from Regions Hospital into the trauma registry and report generation. Analyze data, and evaluate the TQIP and BCQP reports. Work schedule: On-Call/Casual, Day Shift Required Qualifications: Education: Completion of an approved two year or four-year Health Information Management or Nursing Program and eligibility for registration through the American Health Information Management Association. 2-3 years of experience with coding and/or abstraction will substitute for the two or four-year Health Information Management Program or Nursing Program Licensure/ Registration/ Certification: Within the first 6 months of employment, it is required that the employee take the Trauma Registrar Course, ICD-10 Course Certificate dated within the past 5 years as well as the AAAM Injury Severity Scoring Course if not already completed. (tracked in department) Preferred Qualifications: Experience: Experience with data base management, burn or trauma registries, utilization review and/or performance improvement (PI) processes, and report writing preferred. Experience with human anatomy/physiology and injuries associated with trauma and burn preferred. Licensure/ Registration/ Certification: Registered Health Information Technician (RHIT), Registered Health Information Administrator(RHIA), or Registered Nurse.

The Patient Access Specialist is a full-time role (1.0 FTE or 40 hours/week) based out of the Burnsville Clinic location. The schedule is Monday - Friday, 8 hours/day, business hours, Monday-Thursday, 9:30-6:00pm and Friday, 8:45am-5:15pm. This site-based position provides exceptional patient experience and access for patients and families within Gillette clinic settings Promotes and maintains excellent and positive patient and family experience as the first impression of the organization. Patient Check-In: Primary point of contact for patients and families arriving to Gillette clinics. Obtains, updates and verifies all patient demographic and financial information. Obtains required signatures on consent and other intake forms. Appointment Scheduling: Schedules appointments across all medical specialties and integrative care services timely, efficiently, and in alignment with the patient's unique needs and care plan. Patient Experience: Connects patient and families with on-site amenities and assists in clinic navigation for an optimal patient experience. Patient Engagement: Promotes and enrolls patients and their caregivers in our appointment reminder system and MyGillette patient portal to increase ways in which families can engage with their care. Thoroughly explains functionalities available. Benefits & Compensation: The hourly wage for this opportunity is $20.18/hour to $30.27/hour, with a median wage of $25.22/hour. Pay is dependent on several factors including relevant work experience, education, certification & licensure, and internal equity. Hourly pay is just one part of the compensation package for employees. Gillette supports career progression and offers a competitive benefits package that includes a retirement savings match, tuition and certification reimbursement, paid time off, and health and wellness benefits for 0.5 FTE and above. Primary Job Responsibilities: Greets patients and families upon arrival to check-in area Provides quality, complete and timely registration and check-in of patients while accurately obtaining and updating patient demographic and insurance information Knowledge of insurance plans to verify insurance coverage and eligibility Obtains signatures on required consent forms Consults with clinical teams as needed to resolve patient needs Completion of a wide variety of administrative tasks Connects patient and families with on-site amenities and assists in clinic navigation for an optimal patient experience Consistently promotes the MyGillette patient portal Support for all inpatient admission and registration needs (Burnsville Clinic Only) Qualifications: Required: High School Diploma/GED 1 year experience with customer service, administrative, or healthcare setting Preferred: Advanced education (Associate or Bachelor's) Knowledge, Skills and Abilities: Advanced education (Associates or Bachelors Degree) Knowledge & understanding of medical terminology Knowledge & understanding of commercial insurance carriers and standard insurance forms Strong computer aptitude including knowledge of Microsoft Office (Word, Excel, Outlook) Demonstrated strength in customer service, organization, attention to detail and the ability to work independently Demonstrated strong teamwork skills Demonstrated ability to multi-task and respond quickly/reprioritize changing needs At Gillette Children's, we foster a culture where every team member feels a sense of belonging and purpose. We are dedicated to building an environment where all feel welcomed, respected, and supported. Our values are embedded at the heart of our culture. We act first from love, embrace the bigger picture, and work side-by-side with our patients, families, and colleagues to help every child create their own story. Together, we work to ensure patients of all backgrounds and abilities reach their full potential. Gillette Children's is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individual's race, color, creed, sex, religion, national origin, age, disability, marital status, familial status, genetic information, status with regard to public assistance, sexual orientation or gender identity, military status or any other class protected by federal, state or local laws. Gillette Children's is a global beacon of care for patients with brain, bone and movement conditions that start in childhood. Our research, treatment and supportive technologies enable every child to lead a full life defined by their dreams, not their diagnoses. To learn more about working at Gillette Children's, please visit ****************************************** Gillette Children's participates in the U.S. Department of Homeland Security (DHS) E-Verify program which is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. If E-Verify cannot confirm that you are authorized to work, Gillette will give you written instructions and an opportunity to contact DHS or the Social Security Administration (SSA) to resolve the issue before Gillette takes any further action. Please visit ************************* for further details regarding e-verify.

HealthPartners is hiring an MSHO/MSC+ Care Coordinator. This position exists to provide support to patients, their families, and physicians in addressing medical and social concerns; educate and empower patients and families to make informed personal health care decisions; and facilitate communication between patient, physician, health plan and community. ACCOUNTABILITIES: Member Focus Ensures all activities are member-focused and individualized, resulting in personalized attention to each patient's unique needs. Identifies interventions and resources to assist member reaching personal health related goals. Identifies patterns and episodes of care that are predictive of future needs and services. Integration Integrates clinical and psychosocial information for case identification and individual patient assessment to develop action-oriented and time-specific planning and implementation of appropriate interventions. Facilitates integration of patient care by encouragement of effective communications between patients, families, providers, health plan and care system programs, and community-based services. Adheres to department policy and procedure in daily activities. Coordinates service coverage with appropriate funding sources when indicated. Works with Supervisor, Case Management, Government Programs department and Member Services department to ensure compliance with Medicare requirements and regulations. Communication Effectively communicates with patients and their families to provide them with a better understanding of their health, health care benefits, and health care system. Effectively and routinely communicates with patients, families, physicians and health care team members to facilitate successful collaboration resulting in high levels of member/patient/family/provider satisfaction. Provides educational information and materials to members to support preference sensitive decisions. Provides regular reporting of member outcomes to Case Management leadership according to defined process. Identifies and promptly reports potentially adverse situations to leadership as outlined in department policy and procedure. Identifies and promptly reports high cost cases for reinsurance. Maintains current and accurate documentation and case management files in accordance with Case Management policy and procedure. Maintains confidentiality of information in accordance with department and corporate policies. Relationships and Team Building Establishes and maintains good working relationships within the Case Management department, with other HealthPartners departments, and with other health team participants. Supports other team members in achieving patient centered goals. Assists supervisor in maintaining a cohesive Case Management team by contributing to a collaborative, respectful, and diverse environment. Participates in and contributes to appropriate departmental and/or organizational meetings. Technology Maintains knowledge of and effectively uses automated applications and systems. Identifies deficits in technological literacy and seeks appropriate training under guidance of supervisor. Maintains maximum individual productivity through proficient use of automated systems. Personal Development Participates in ongoing independent study and education-related professional activities to maintain and increase knowledge in the areas of Case Management, patient care services, and benefit packages for development of effective case management skills. Demonstrates responsiveness to and appreciation of constructive feedback and recommendations for personal growth and development. Maintains current, active Minnesota nursing licensure. May maintain current, active nursing licensure in other states as assigned. Other Duties Willingly participates in various committees, task forces, projects, and quality improvement teams, as needed and assigned. Performs other duties as assigned. CURRENT DIMENSION: Directly reports to Supervisor, Case Management. Directly manages caseload with anticipation of up to 85 members with complex needs. Interacts with medical, administrative, and front line staff within and outside the organization in order to collaborate on members care. REQUIRED QUALIFICATIONS: Social Worker or Registered Nurse considered RN with BSN preferred, must have current unrestricted license in the State of Minnesota. License free of history of restrictions and/or sanctions in the past 10 years in all states with current or past licensure Minimum of 2 years of home and community based experience; experience with relevant utilization review, discharge planning, or case management experience; and current clinical knowledge Demonstrated effective, independent professional judgment and skills Demonstrated skill and experience in effectively collaborating with care team members, using a high level of expertise in written, oral and interpersonal communication Demonstrated working knowledge of quality improvement, utilization management, MSHO/MSC+ plans, fiscal management. Understanding of healthcare and/or MCO industry Demonstrated flexibility, organization, and appropriate decision-making under challenging situations MnCHOICES Assessor Certification in place or within 3 months of hire date Demonstrated flexibility, organization, and appropriate decision-making under challenging situations. Basic computer skills CHALLENGES: Maintaining member focus in a rapidly evolving environment. Influencing team members and colleagues to work collaboratively in achieving the goals and objectives of the Case Management Program. Contributing a positive team building approach as a member of the Case Management team, and a global member of the Case Management Department. DECISION-MAKING: Makes independent decisions within the scope of this position's accountabilities and determines the need for and the timing of consultation with Case Management leadership and/or Medical Director. Uses professional clinical judgment, organizational knowledge, industry knowledge, and common sense in determining appropriate alternatives for members/patients/families, consulting with leadership and/or Medical Director, when indicated. Makes recommendations to leadership regarding policy development needs and/or changes.

Call Center: * If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: * The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Department Overview: We are a group of healthcare workers who are passionate about helping patients and their families with improving their health. With a team of 11 clinicians, we see approximately 100 patients a day from birth to end of life. Our clinicians consider our frontline team members as colleagues and partner with them to take great care of our patients. Collaborating with all members of the team is how we have continued to have excellent patient experience results and maintain high quality patient measures. Our campus includes free parking in a parking lot. We are minutes away from the Eden Prairie Mall and have a lot of food options nearby. Our team is friendly, engaged, and we love to have fun! Our primary care department provides a wide range of services from yearly physicals, Medicare wellness visits, pre-ops, general office visit, video, and phone visit, in clinic procedures, well child visits, and nurse visits. In this role, the primary duties consist of greeting patients with a warm welcome, checking in patients, assisting patients with scheduling needs, patient forms management, follow up phone calls to patients, electronic medical record tasks, and problem solving. This role also requires excellent customer service, organization, and computer skills. Clinic hours of operation: Our clinic is open to serve patients Monday 7AM-6PM and 7AM-5PM Tuesday-Friday. Work Schedule: Varying hours M-F. (Monday 6:30AM-6PM, Tuesday-Friday 6:30AM-5PM) Required Qualifications: * 6 months healthcare related experience * Accurate computer/keyboarding skills required. * Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. * Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: * Strong verbal and written communication * Strong verbal and written communication * Human relations sensitivity and customer service skills * Listening and telephone etiquette skills * Medical terminology knowledge desirable * Comfort in asking patients for copays and race collection. * Ability to promote and maintain good patient relations and patient confidentiality. * Ability to work in a fast-paced and structured environment. * Ability to sit for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Park Nicollet is looking to hire a Medical Receptionist to join our Imaging Mammography team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Work Schedule: Monday - Friday day shifts with occasional Saturdays. Required Qualifications: Education, Experience or Equivalent Combination: 6 months related experience Knowledge, Skills, and Abilities: Accurate computer/keyboarding skills required. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: Education, Experience or Equivalent Combination: Some medical background preferred. Knowledge, Skills, and Abilities: Strong verbal and written communication Human relations sensitivity and customer service skills Listening and telephone etiquette skills Medical terminology knowledge desirable Comfort in asking patients for copays and race collection. Ability to promote and maintain good patient relations and patient confidentiality. Ability to work in a fast-paced and structured environment. Ability to sit for long periods of time. Ability to key for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Park Nicollet is looking to hire a Medical Receptionist to join our General Surgery team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Work Schedule: Fulltime 1.0 FTE. Monday- Friday, 8:00am-5:00pm Required Qualifications: Education, Experience or Equivalent Combination: 6 months related experience Knowledge, Skills, and Abilities: Accurate computer/keyboarding skills required. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: Education, Experience or Equivalent Combination: Some medical background preferred. Knowledge, Skills, and Abilities: Strong verbal and written communication Human relations sensitivity and customer service skills Listening and telephone etiquette skills Medical terminology knowledge desirable Comfort in asking patients for copays and race collection. Ability to promote and maintain good patient relations and patient confidentiality. Ability to work in a fast-paced and structured environment. Ability to sit for long periods of time. Ability to key for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Park Nicollet is looking to hire a Medical Receptionist to join our Urgent Care Frontline team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary: Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Department Overview: We are a group of healthcare workers who are passionate about helping patients and their families with improving their health. Our clinicians consider our front desk team members as colleagues and really partner with staff to take great care of our patients. Collaborating with all members of the team is how we have continued to have excellent patient experience results and maintain high quality patient measures. Our campus includes free parking in a parking lot. We are located near several restaurants. Our team is friendly, energetic engaged and we love to have fun!!” Work Schedule: Various evenings 4p-8p and EOW 7:30a-5p. Required Qualifications: 6 months related experience Accurate computer/keyboarding skills required. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: Strong verbal and written communication Strong verbal and written communication Human relations sensitivity and customer service skills Listening and telephone etiquette skills Medical terminology knowledge desirable Comfort in asking patients for copays and race collection. Ability to promote and maintain good patient relations and patient confidentiality. Ability to work in a fast-paced and structured environment. Ability to sit for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Park Nicollet is looking to hire a Medical Receptionist to join our Physical Therapy team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Schedule: x8 8-hour shifts in a 2 week pay period. Rotating weekends and holidays. Required Qualifications: 6 months related experience Accurate computer/keyboarding skills required. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: Some medical background preferred. Strong verbal and written communication skills Human relations sensitivity and customer service skills Listening and telephone etiquette skills Medical terminology knowledge desirable Comfort in asking patients for copays and race collection. Ability to promote and maintain good patient relations and patient confidentiality. Ability to work in a fast-paced and structured environment. Ability to sit for long periods of time. Ability to key for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Park Nicollet is looking to hire a Medical Receptionist to join our Primary Care Frontline team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary: Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Department Overview: St. Louis Park Family Medicine is hiring a receptionist to support department check in, registration and clerical work. The department is open regularly on weekdays from 7am to 6pm Monday through Thursday and 7am-5pm Fridays. Open occasional Saturdays from 8am-12pm. This location has ramp parking with no cost. This position splits time checking patients in at our front desk and working clerical duties in our department assistance office. Our department consists of 20+ Family Medicine clinicians, regularly seeing a combined 200+ patients a day, in addition to the calls and digital communication from patients. Given our location and size, we are a relatively fast paced department and value diversity in both our teams and patient population. We see a range of variety in work that requires critical thinking, problem solving and communication skills. Our team is dedicated, collaborative and strives for excellence, making our work fulfilling each day. While primarily stationed in Family Medicine, our reception team collaborates with the other departments within St. Louis Park's 3850 building, including Pediatrics, Internal Medicine and Urgent Care. Schedule: Mon - Fri, varied hours between 7a and 7p. Occasional Saturday 7:30a-12p. Required Qualifications: 6 months related experience Accurate computer/keyboarding skills required. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: Strong verbal and written communication Strong verbal and written communication Human relations sensitivity and customer service skills Listening and telephone etiquette skills Medical terminology knowledge desirable Comfort in asking patients for copays and race collection. Ability to promote and maintain good patient relations and patient confidentiality. Ability to work in a fast-paced and structured environment. Ability to sit for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Park Nicollet is looking to hire a Medical Receptionist to join our TRIA Orthopedics Center care team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Work Schedule: casual position (minimum requirement, 2 shifts per month), Shifts vary between 6:45am - 8:00pm Monday - Friday and 7:30am - 8:00pm on weekends. Required Qualifications: * Education, Experience or Equivalent Combination: * 6 months related experience * Knowledge, Skills, and Abilities: * Accurate computer/keyboarding skills required. * Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. * Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: * Education, Experience or Equivalent Combination: * Some medical background preferred. * Knowledge, Skills, and Abilities: * Strong verbal and written communication skills * Human relations sensitivity and customer service skills * Listening and telephone etiquette skills * Medical terminology knowledge desirable * Comfort in asking patients for copays and race collection. * Ability to promote and maintain good patient relations and patient confidentiality. * Ability to work in a fast-paced and structured environment. * Ability to sit for long periods of time. * Ability to key for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Park Nicollet is looking to hire a Medical Receptionist to join our Primary Care Frontline team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary: Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Department Overview: We are a group of healthcare workers who are passionate about helping patients and their families with improving their health. With a team of 14 clinicians, we see approximately 125 patients (ages 0-100+) a day. Our clinicians consider our front desk team members as colleagues and really partner with staff to take great care of our patients. Collaborating with all members of the team is how we have continued to have excellent patient experience results and maintain high quality patient measures. Our campus includes free parking in a parking lot. There are lots of great restaurants and shops to walk to during your break and we are only 0.5 miles from the beautiful lake Minnetonka. Our team is friendly, engaged, and we love to have fun! Our primary care department provides a wide range of services from yearly physicals, Medicare wellness visits, pre-ops, general office visit, video, and phone visit, in clinic procedures, nurse visits and vaccine clinics. Clinic hours and Work Schedule: Our clinic is open to serve patients 7:30am - 6pm M-Tu and 7:30am - 5pm on Wednesday-Friday. Work Schedule: Monday - Friday Required Qualifications: 6 months related experience Accurate computer/keyboarding skills required. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: Strong verbal and written communication Strong verbal and written communication Human relations sensitivity and customer service skills Listening and telephone etiquette skills Medical terminology knowledge desirable Comfort in asking patients for copays and race collection. Ability to promote and maintain good patient relations and patient confidentiality. Ability to work in a fast-paced and structured environment. Ability to sit for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Park Nicollet is looking to hire a Medical Receptionist to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Schedule: * Monday - Friday * 8am - 230pm Required Qualifications: * 6 months related experience * Accurate computer/keyboarding skills required. * Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. * Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: * Some medical background preferred. * Strong verbal and written communication skills * Human relations sensitivity and customer service skills * Listening and telephone etiquette skills * Medical terminology knowledge desirable * Comfort in asking patients for copays and race collection. * Ability to promote and maintain good patient relations and patient confidentiality. * Ability to work in a fast-paced and structured environment. * Ability to sit for long periods of time. * Ability to key for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Park Nicollet is looking to hire a Medical Receptionist to join our TRIA Orthopedics Center care team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Work Schedule: casual position (minimum requirement, 2 shifts per month), Shifts vary between 6:45am - 8:00pm Monday - Friday and 7:30am - 8:00pm on weekends. Required Qualifications: * Education, Experience or Equivalent Combination: * 6 months related experience * Knowledge, Skills, and Abilities: * Accurate computer/keyboarding skills required. * Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. * Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: * Education, Experience or Equivalent Combination: * Some medical background preferred. * Knowledge, Skills, and Abilities: * Strong verbal and written communication skills * Human relations sensitivity and customer service skills * Listening and telephone etiquette skills * Medical terminology knowledge desirable * Comfort in asking patients for copays and race collection. * Ability to promote and maintain good patient relations and patient confidentiality. * Ability to work in a fast-paced and structured environment. * Ability to sit for long periods of time. * Ability to key for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Park Nicollet is looking to hire a Medical Receptionist to join our Primary Care Frontline team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary: Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Department Overview: Park Nicollet Golden Valley is seeking a customer service-oriented individual to join our frontline team. A qualified candidate possesses great communication skills, ability to multitask, is detail oriented, computer proficient, eager to learn and grow professionally, enjoys working with patients/customers of all ages, and maintains a positive and engaging attitude. Golden Valley is a medium sized Primary Care clinic offering Internal Medicine, Family Medicine, and Laboratory services. We also share our space with the Eye Department, including Ophthalmology, Optometry, and an Optical Store. Our frontline team is responsible for checking in/registering patients for Primary Care, Laboratory (walk-ins), and the Eye Department. Additional tasks include but are not limited to; patient outreach for scheduling and rescheduling, sending pre-appointment letters, sorting and distributing faxes and mail, and lobby maintenance. As a frontline team member, you are operating as part of the care team including, MA's, LPN's, RN's, PA's, and MD's. Our space was renovated in 2019 and offers great amenities including; free parking, a large break room with an ice machine, filtered water, and a Keurig, a staff relaxation room, snack bar, exercise room, and beautiful views overlooking the Brookview Golf Course! It truly is a wonderful environment to work in. Experience working in medical setting preferred. Work Schedule: Monday - Friday generally 830-5, or 8a-430p Required Qualifications: 6 months related experience Accurate computer/keyboarding skills required. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: Strong verbal and written communication Strong verbal and written communication Human relations sensitivity and customer service skills Listening and telephone etiquette skills Medical terminology knowledge desirable Comfort in asking patients for copays and race collection. Ability to promote and maintain good patient relations and patient confidentiality. Ability to work in a fast-paced and structured environment. Ability to sit for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Regions Hospital has a full-time opportunity for a Scheduling Coordinator to join our team in Digestive Care! This role provides exceptional customer service to patients and visitors in the Digestive Care Center. Some of the responsibilities in this role are as follows: * Performs clerical/receptionist appointment scheduling for all gastroenterology patients. * Facilitates communication between staff, patients, families and care providers, between the unit and other hospital departments. * Prepares and maintains patient records, performs data entry into the computerized patient information system; serves as a resource to medical staff regarding hospital protocols. * Consistently and accurately schedules endoscopic procedure and ambulatory clinic appointments for the Digestive Care Center * Refers requests for orders to the nurse through the use of messaging in Epic * Assembles patient admission and discharge paperwork * After discharge sends patient documents to Health Information Management * Consistently and accurately enters patient information into Epic Work Schedule: Monday - Friday 7:30-8:30 start time, no weekends, no Holidays. Will be required to float to Woodbury Clinic as needed. Minimum Qualifications: * Minimum 1 year previous clerical and/or customer service experience * Scheduling Experience Preferred Qualifications: * Degree in health care field * Previous experience in Ambulatory care setting and using Epic Benefits: Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. We offer an on-site employee fitness center, as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also proud to be a Beyond the Yellow Ribbon Company.