Case Manager jobs at Lawrence Hall - 273 jobs

A leading health solutions company is seeking a full-time Case Manager in Chicago, IL, to facilitate healthcare outcomes through care coordination and support. Candidates should have 2 years of experience in behavioral health or social services, with a Bachelor's Degree in a human-services field. Responsibilities include evaluating member needs, coordinating care plans, and collaborating with healthcare teams. This role offers a competitive salary range of $21.10 - $44.99 per hour and comprehensive benefits including medical plans and a 401(k) matching plan. #J-18808-Ljbffr

" "" Licensed Marriage and Family Therapist (LMFT) Wage: Between $90-$127 an hour Licensed Marriage and Family Therapist - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required. About you ● You're a fully-licensed Marriage and Family therapist at a Master's level or above with LMFT, LMFTS, or LCMFT licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance. ● You're ready to launch a private practice, or grow your existing business by taking insurance. About Headway Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need. How Headway supports providers - Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner. - Built-in compliance: Stay compliant from day one with audit support and ongoing resources. - Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid. - Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network. - Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on. - Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more. - Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy. How Headway supports your clients ● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. ● Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. "

" "" Licensed Marriage and Family Therapist (LMFT) Wage: Between $90-$127 an hour Licensed Marriage and Family Therapist - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required. About you ● You're a fully-licensed Marriage and Family therapist at a Master's level or above with LMFT, LMFTS, or LCMFT licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance. ● You're ready to launch a private practice, or grow your existing business by taking insurance. About Headway Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need. How Headway supports providers - Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner. - Built-in compliance: Stay compliant from day one with audit support and ongoing resources. - Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid. - Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network. - Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on. - Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more. - Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy. How Headway supports your clients ● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. ● Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. "

" "" Licensed Marriage and Family Therapist (LMFT) Wage: Between $90-$127 an hour Licensed Marriage and Family Therapist - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required. About you ● You're a fully-licensed Marriage and Family therapist at a Master's level or above with LMFT, LMFTS, or LCMFT licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance. ● You're ready to launch a private practice, or grow your existing business by taking insurance. About Headway Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need. How Headway supports providers - Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner. - Built-in compliance: Stay compliant from day one with audit support and ongoing resources. - Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid. - Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network. - Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on. - Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more. - Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy. How Headway supports your clients ● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. ● Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. "

Job Description If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company's bottom line? Then we'd love to hear from you! We are now hiring for a full-time Case Manager to join our DuPage Center! Must have flexibility to work morning and evenings, up until 8pm as needed. SALARY: The average starting salary for this position will fall in the range of $40,000 and $46,000 annually. Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: Conducts thorough assessment of clients. Evaluates problem and service needs. Develops a written client service plan specifying goals to be achieved and services to be pursued. Supplements service plans to meet client needs. Provides, as appropriate, supportive help, advocacy and case management to individuals and families in coping with environment and interpersonal relationship issues. Works collaboratively with community resources. Develops a knowledge of resources and helps clients to utilize them. Works within contract, grant, and program requirements including meeting timelines and reporting requirements. Engages client in settings that may present a challenge for the client for the purpose of learning/practicing/developing healthy behaviors and coping skills. Reassesses and monitors client situation and adequacy of service plan. Collaborates and participates with other program staff in the planning and implementation of service plans. Subsequent to consultation with supervisor, handles emergency and crisis situations within target population. With supervisory approval, authorizes limited amounts of financial assistance to own clients. May work with community groups. Works effectively with diverse staff and service population. Other duties as assigned. QUALIFICATIONS: Bachelor's Degree in Psychology, Social Work, or related field from an accredited college or university required . One year of case management experience required , preferably in a social service or healthcare setting. Bilingual in Spanish preferred. Crisis stabilization experience preferred. Ability to work evening and weekend hours as needed. TRAVEL/TRANSPORTATION REQUIREMENTS: Driving for work required with transportation of clients preferred in a personally owned vehicle. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. Must be able to lift at least 30 lbs. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here! Some highlights include: Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you click here to see the full suite of benefits offered!

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company's bottom line? Then we'd love to hear from you! We are now hiring for a full-time Case Manager to join our DuPage Center! Must have flexibility to work morning and evenings, up until 8pm as needed. SALARY: The average starting salary for this position will fall in the range of $40,000 and $46,000 annually. Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: Conducts thorough assessment of clients. Evaluates problem and service needs. Develops a written client service plan specifying goals to be achieved and services to be pursued. Supplements service plans to meet client needs. Provides, as appropriate, supportive help, advocacy and case management to individuals and families in coping with environment and interpersonal relationship issues. Works collaboratively with community resources. Develops a knowledge of resources and helps clients to utilize them. Works within contract, grant, and program requirements including meeting timelines and reporting requirements. Engages client in settings that may present a challenge for the client for the purpose of learning/practicing/developing healthy behaviors and coping skills. Reassesses and monitors client situation and adequacy of service plan. Collaborates and participates with other program staff in the planning and implementation of service plans. Subsequent to consultation with supervisor, handles emergency and crisis situations within target population. With supervisory approval, authorizes limited amounts of financial assistance to own clients. May work with community groups. Works effectively with diverse staff and service population. Other duties as assigned. QUALIFICATIONS: Bachelor's Degree in Psychology, Social Work, or related field from an accredited college or university required . One year of case management experience required , preferably in a social service or healthcare setting. Bilingual in Spanish preferred. Crisis stabilization experience preferred. Ability to work evening and weekend hours as needed. TRAVEL/TRANSPORTATION REQUIREMENTS: Driving for work required with transportation of clients preferred in a personally owned vehicle. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. Must be able to lift at least 30 lbs. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here! Some highlights include: Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you click here to see the full suite of benefits offered!

Job Description If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company's bottom line? Then we'd love to hear from you! We are now hiring for a full-time Case Manager to join our Calumet team! SALARY: The average starting salary for this position will fall in the range of $40,900 to $46,000 annually. Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: Conducts thorough assessment of clients. Evaluates problem and service needs. Develops a written client service plan specifying goals to be achieved and services to be pursued. Supplements service plans to meet client needs. Provides, as appropriate, supportive help, advocacy and case management to individuals and families in coping with environment and interpersonal relationship issues. Works collaboratively with community resources. Develops a knowledge of resources and helps clients to utilize them. Works within contract, grant, and program requirements including meeting timelines and reporting requirements. Engages client in settings that may present a challenge for the client for the purpose of learning/practicing/developing healthy behaviors and coping skills. Reassesses and monitors client situation and adequacy of service plan. Collaborates and participates with other program staff in the planning and implementation of service plans. Subsequent to consultation with supervisor, handles emergency and crisis situations within target population. With supervisory approval, authorizes limited amounts of financial assistance to own clients. May work with community groups. Works effectively with diverse staff and service population. Other duties as assigned. KNOWLEDGE, SKILLS, and ABILITIES: Strong interpersonal and time management skills. Some direct service experience preferred. Ability to maintain assigned community and home-based services. Ability to work effectively with diverse individuals and groups QUALIFICATIONS: 1+ year of case management experience in a social service or healthcare setting preferred. Bachelor's degree in psychology, social work, or related field from an accredited college or university required. ADDITIONAL REQUIREMENTS: Satisfactorily pass all screenings and criminal background checks. TRANSPORTATION/TRAVEL REQUIREMENTS: Driving for work required with transportation of clients preferred in a personally owned vehicle. Travel between sites not required. PHYSICAL DEMANDS: While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here! Some highlights include: Medical Coverage, Dental Coverage, and Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you click here to see the full suite of benefits offered! MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company's bottom line? Then we'd love to hear from you! We are now hiring for a full-time Case Manager to join our Calumet team! SALARY: The average starting salary for this position will fall in the range of $40,900 to $46,000 annually. Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: Conducts thorough assessment of clients. Evaluates problem and service needs. Develops a written client service plan specifying goals to be achieved and services to be pursued. Supplements service plans to meet client needs. Provides, as appropriate, supportive help, advocacy and case management to individuals and families in coping with environment and interpersonal relationship issues. Works collaboratively with community resources. Develops a knowledge of resources and helps clients to utilize them. Works within contract, grant, and program requirements including meeting timelines and reporting requirements. Engages client in settings that may present a challenge for the client for the purpose of learning/practicing/developing healthy behaviors and coping skills. Reassesses and monitors client situation and adequacy of service plan. Collaborates and participates with other program staff in the planning and implementation of service plans. Subsequent to consultation with supervisor, handles emergency and crisis situations within target population. With supervisory approval, authorizes limited amounts of financial assistance to own clients. May work with community groups. Works effectively with diverse staff and service population. Other duties as assigned. KNOWLEDGE, SKILLS, and ABILITIES: Strong interpersonal and time management skills. Some direct service experience preferred. Ability to maintain assigned community and home-based services. Ability to work effectively with diverse individuals and groups QUALIFICATIONS: 1+ year of case management experience in a social service or healthcare setting preferred. Bachelor's degree in psychology, social work, or related field from an accredited college or university required. ADDITIONAL REQUIREMENTS: Satisfactorily pass all screenings and criminal background checks. TRANSPORTATION/TRAVEL REQUIREMENTS: Driving for work required with transportation of clients preferred in a personally owned vehicle. Travel between sites not required. PHYSICAL DEMANDS: While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here! Some highlights include: Medical Coverage, Dental Coverage, and Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you click here to see the full suite of benefits offered! MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services (MFS) has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company's bottom line? Then we'd love to hear from you! We are now hiring for a full-time Care Coordinator at our Merrionette Park location. SALARY: The average starting salary for this position will fall in the range of $47,000 and $52,000 annually. Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: Provides community care coordination utilizing High-Fidelity Wraparound or Intensive Care Coordination service delivery model. Facilitates Child and Family Team Meetings for designated caseload. Conducts necessary assessments and develops collaborative, strengths-based child and family service plans. Provides outreach and education to children and families about care coordination and eligible services. Conducts community engagement and provides services to the child and family in home and community-based settings. Gathers information for the IM+CANS and related care plans. Monitors daily alerts for participants entering an emergency room or inpatient hospital processes and other coordinated care interfaces, following up with clients and facilitating post-discharge appointments. Documents the care/service plans and other vital information in electronic health record after each contact and service. Actively leads care planning process that specifies direct care resources to meet physical and psychosocial needs; by prioritizing problems and establishing mutually agreed upon goals specific to the client. Participates as assigned in participant education, including development of materials, conducting presentations or supporting other team members in such efforts. Works with multidisciplinary professionals and community agencies to provide a continuum of coordinated care to meet the complex needs of clients. Maintains timely and accurate client records and any necessary agency and funder required program reports. Participates in agency and site based required meetings and trainings. Other duties as assigned. QUALIFICATIONS: Bachelor's degree in a human services field or 2+ years' supervised experience in the mental health field. Bilingual in Spanish preferred. Experience working with diverse child and family populations with significant behavioral needs or social service needs, preferred. KNOWLEDGE, SKILLS, and ABILITIES: Experience working with diverse child and family populations with significant behavioral health needs; social service experience is preferred. Requires mobility to work across the region and attend meetings as necessary, with vehicle, valid driver's license, and insurance Excellent oral and written communication skills, including written, social media, giving community presentations and proficiency in Microsoft Office Suite and Google tools. Punctual, reliable and dependable with the ability to work flexible hours (some evenings and weekends). Ability to work effectively with diverse individuals and groups. Self-starter that is detail-oriented and thinks creatively and strategically. Ability to produce high-quality work independently. Demonstrated commitment to social justice, community empowerment, and advocacy. TRAVEL/MOBILITY REQUIREMENTS: Driving for work required with transportation of clients preferred in a personally owned vehicle required. ADDITIONAL REQUIREMENTS: Satisfactorily pass all screenings and criminal background checks. PHYSICAL REQUIREMENTS: While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here! Some highlights include: Medical Coverage, Dental Coverage, and Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you click here to see the full suite of benefits offered! MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow. We've stayed true to our focus of finding qualified and experienced professionals in our specialty areas. Our partner-employers know that they can rely on us to find the right match between their needs and the abilities of our top-tier candidates. By continually exceeding their expectations, we have built successful ongoing partnerships that help us stay true to our commitments of performance and integrity. Our team works hard to deliver a tailored approach for each and every client, critical in matching the right employers with the right candidates. We forge partnerships that are meant for the long term and align skills and cultures. At IRI, we know that our success is directly tied to our clients' success. Job Description Provide Case Coordination to Medicaid Members. Utilizes critical thinking and judgment to collaborate and inform the case management process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management tools and resources. Essential Functions: Evaluation of Members:-Through the use of care management tools and information/data review, conducts Enhancement of Medical Appropriateness and Quality of Care:- Using holistic approach consults with case managers, Utilizes negotiation skills to secure appropriate options and services necessary to meet the members benefits and/or Utilizes influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/ Provides coaching, information and support to empower the member to make ongoing independent medical and/or Helps member actively and knowledgably participate with their provider in healthcare decision-making. Monitoring, Evaluation and Documentation of Care:- Utilizes case management and quality management processes in Demonstrates skills of flexibility, independence, organizational ability, willingness to work with a team and passion for assisting class members of the Colbert Consent Decree. Additional Information All your information will be kept confidential according to EEO guidelines.

Cayuga Centers is hiring immediately for Case Manager Earn: $64,500 annually Join our team and make a difference in the lives of children, youth, and families in our community! Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have program offices across 8 states and serve over 10,000 individuals and families annually. Join us! At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging. Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws. About the Program and Case Manager Position: Our Home Study and Post Release Services (HS/PRS) program is dedicated to making a significant impact on the lives of unaccompanied children (UC) aged 0- 17 ½. Referred through shelters or trusted foster care providers, these children rely on our continuous support throughout their journey from the Office of Refugee Resettlement (ORR) to their parents or sponsors. We can guide and empower these children and sponsors through an unfamiliar system, which makes a great difference. One of the responsibilities of the Case Manager is to conduct home studies. These studies involve assessing the safety of the home and the suitability of the sponsor before the child is unified with them. This assessment ensures that the child will be placed in a secure and appropriate environment. The case manager will employ child welfare principles and best practices during this process to ensure the child's well-being. Furthermore, the Case Manager's role extends beyond the initial placement. They also provide post-release services to assess the child and the sponsor's areas of need. This ensures that the child and the sponsor are doing well and are connected within the community. They act as advocates for the child, helping them navigate the unfamiliar system and connecting them with resources that meet their specific needs. This could include medical care, education, mental health services, and any other support required for their well-being. The Case Manager will continue to monitor the placement on an ongoing basis, ensuring that the child's safety and well-being are maintained. How you get to use your skills as a Case Manager… Ensure safety for all youth on caseload Manage a high turnover caseload Comply with agency and regulatory policies and procedures Coordinate initial intake for each youth Conduct home studies Coordinator and handle an estimated caseload of 40 youth at any given time (HS and PRS cases) Contact each child and sponsor within 24 hours of case assignment Conduct safety screenings and mental health assessments Coordinator, schedule, and confirm necessary services for each youth in their location Communicate regularly with the youth and sponsor to address any needs and/or concerns Ensure all assessments, reports, and team case notes are current in the hardcopy file and electronic file Ensure each youth is enrolled and attending school Respond to client emergencies within or outside work hours Travel throughout the region, and potentially outside of the assigned region, to complete home studies and in-person case contacts. Case Managers may be required to travel up to 3 hours for home visits in their personal vehicle Required Experience as a Case Manager: Bachelor's degree in a relevant behavioral/social science field required Experience conducing home studies according to state requirements - required Strong professional writing, particularly for assessment reports - required Knowledge of local community social services - required Experience working with immigrant populations - required One to three years of progressive experience in case management - preferred Child welfare experience and professional licensure - strongly preferred Ability to work in a fast-paced environment Strong skills in Microsoft Office Ability to work well with people from many cultures, non-English speakers, and LGBTQ children Bilingual - English/Spanish required. All agency documents and records are in English, therefore English writing proficiency is required. The position itself requires Spanish speaking, writing, and reading proficiency Valid driver's license in a state located within the assigned region and personal, reliable vehicle to conduct home visits - required Ability to travel extensively, both via ground and air - required Reliable vehicle required to travel to clients locations up to 2.5 hours away Physical Requirements of a Case Manager: Computer work requires sitting at a desk for long periods of time Must be able to lift up to 30 pounds Time driving and/or taking public transportation to conduct client and family services Schedule: Exempt Regular hours entail Monday-Friday 9am-5pm, business hours. Must be flexible to meet program needs Must be available to work afternoons, evenings, and weekends - required Why Cayuga Centers? Certified Great Place to Work Council on Accreditation (COA) Accredited Implement best practices and evidence-based interventions Committed to employee professional development and advancement We embrace change, innovation and opportunities Our diverse workforce acts and leads with human sensitivity and respect Large and growing national footprint Benefits: 120 hours of vacation time; 12 Sick Days per year 10 Holidays, 3 Personal Days, Medical Appointment Time Medical, dental, and vision insurance Pet and Legal insurance Employee Assistance Program FSA, Transit, and Parking savings accounts Supplemental life insurance, critical illness, enhanced short-term disability benefits 401(k) match up to 4% Corporate Discounts Program Sick Leave Pool Identity Protection

About the Role: The Violence Prevention Case Manager plays a critical role in providing case management services to youth impacted by violence and trauma. Under the direct supervision of the Director of Special Program Initiatives, this role is responsible for supporting youth and their families by providing essential services and resources. This position will serve as a liaison between clients, their families, schools, and community-based resources, ensuring seamless access to mental health services, social services, and educational support. This position will also include in-school programming to foster a positive, trauma-informed environment for youth within educational settings. The Case Manager must be accessible during both traditional and non-traditional hours, including nights and weekends, to ensure consistent support. Bachelor's degree in Social Work, Psychology, or a related field. Experience in case management or social services, particularly in a healthcare or community setting. Preferred Qualifications: Master's degree in Social Work or a related field. Certification in case management or related professional credentials. Responsibilities: Conduct thorough assessments of clients' needs and develop individualized case management plans. Coordinate and monitor services provided to clients, ensuring they receive appropriate support. Facilitate communication between clients, families, and service providers to enhance collaboration. Implement crisis intervention strategies to address urgent client needs effectively. Evaluate the effectiveness of services and make necessary adjustments to case plans. Skills: The required skills in case management and social services are essential for assessing client needs and developing effective intervention strategies. Crisis intervention skills are utilized daily to address urgent situations, ensuring clients receive timely support. Conflict resolution abilities are crucial for navigating challenging interactions and fostering positive relationships among clients and service providers. Knowledge of mental health and child welfare principles informs the development of comprehensive care plans tailored to individual circumstances. Program development skills enhance the Case Manager's ability to identify gaps in services and advocate for necessary resources within the community.

Ensures that clients receive the services outlined in the Individual Habilitative Systems service plan in accordance with the policies of the agency, funder, licensing and accreditation entities. Perform various case management tasks and implement person centered plan for positive impact on the life of each individual. QUALIFICATIONS Bachelor's Degree in special education rehabilitation or a related human service field from an accredited college. One (1) year QIDP experience required. Current CPR certification. RESPONSIBILITIES Work cooperatively with other department counselors and instructors, referral/sources, parents, guardians to maximize to client services. Document the Individual Service Plan (ISP) for individuals receiving services made by medical and professional consultants. Communicate with parents/guardians, peers, staff, and other community members regularly to maintain positive relationships and to ensure that service and support are implemented and continue to meet the individuals desired outcomes and needs. Seek opportunities for community engagement and applicable external services based on client's individual needs and in accordance to the individual service plan. Provide staff in-service training.

Working At NYAP NYAP's commitment to doing what is best for children, youth, and their families is a core value and one that we look for in our newest team members. 33 Paid days off each year! (11 holidays + 22 days PTO) Healthcare Benefits for you and your family. Pet insurance that provides discounts and reimbursements. Competitive salaries and benefits, including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!) Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU's and ongoing trainings/education. Why Work with Us? Exciting Benefits and Opportunities at NYAP! The Case Manager I for La Jornada is responsible for the completion and submission of timely assessments and service plans, ensuring document uploads into ORR's UC Portal and maintaining required comprehensive case files compliant with ORR Policy and NYAP's CQI Team. Case Manager I is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends, and be on-call. RESPONSIBILITIES The Case Manager will perform duties including, but not limited to: Perform all work in a manner consistent with the National Youth Advocate Program's Mission, Values and Philosophies. Ensure case management assessments are completed within ORR's allotted timeframes. Conduct on-site admission and initial intake interviews of youth to include gathering familial, possible sponsorship information and to establish age of the youth. Conduct interviews of sponsors/family members, friends of family to vet sponsor's ability to care for the minor(s). Act as UC case POC for assigned Federal Field Specialist, Case Coordinator and Contract Field Specialist. Prepare case for, conduct and lead pre staffing process with multidisciplinary team of professionals including case managers, clinical counselors, medical coordinators and other designated stakeholders. Attend staffing(s) with Case Coordinators, Federal Field Specialists and other ORR stakeholders as needed. Coordinate with local pro bono attorneys for the timely provision of “Know Your Rights” presentations and legal screenings to children in care. Work with program administration, clinical, medical and educational staff in identifying best case management practices while maintaining a collaborative multi-disciplinary environment. Work to ensure children in care are provided a safe environment and safe and timely release from ORR care pursuant to ORR MAP Section 2; this may include completing online address searches, obtaining birth certificates to prove relationship, income verifications, background checks, and other actions to ensure proper vetting of the Sponsor, household members and adult caregivers. Document all actions taken and contacts with youth, sponsor, and stakeholders in the form of progress notes as required by NYAP. Complete and submit reunification packets and Release Requests for initial review to Lead Case Manager or Program designee. Submit completed reunification packet with appropriate referral made by Case Manager for the timely release of youth to designated sponsor, including referrals for home studies and post release services (PRS). Provide weekly face to face updates to youth and telephonic updates to family members/sponsor. Ensure the provision of two weekly telephonic contacts with family in the US or COO, primary caregiver and/or sponsor. Facilitate incoming calls to minors with the appropriate family members and other approved caregivers. Facilitate attorney to client contact as requested by youth. Coordinate weekly treatment team meetings with representatives from all departments at the Program. Establish and maintain a strong relationship with assigned foster parents, attend meetings with foster parents and act as program liaison with foster caregivers. Drive children to facilitate program services, may include transportation to court appointments, attorney visits, other appointments as needed per contractual duties; this may also include transporting youth within the United States for reunification purposes. Coordinate case management and family reunification services for children, including active involvement in discharge planning. Actively participate in documenting safety plans and Post 18 age out plans. Oversee and/ or actively participate in the process of reporting significant incidents (SIRs) in accordance with existing policies and procedures. Ensure maintenance of UC electronic and physical files, including uploading documents in UC Portal, Evolve, and maintaining the corresponding physical file. Perform other duties as assigned. MINIMUM QUALIFICATIONS Bachelor's degree required in Social Work, Psychology, Human Services, Counseling or other social service field. One (1) year experience preferred working with children and adolescents or in the youth services field. (volunteer and internship experienced included). Excellent case management, verbal and written communication skills. Critical assessment and analysis skills. Motivated, organized, flexible and able to navigate multiple service priorities. Ability to work under stress and multitasking. Must demonstrate a sincere commitment to service and advocacy for youth and families. Required to work a flexible schedule to facilitate program services, including working on call schedules which includes weekends and evenings. Cleared Level II background check from appropriate entity. Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs. Bilingual (English/Spanish). Fluency in Spanish is required. Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage. 21 years of age, valid state driver's license, a reliable personal vehicle, and a good driving record. OTHER SKILLS A willingness to work flexible and non-traditional hours in the service of foster caregivers, families of origin, and persons served. Must be able to work 8 UC cases with minimal supervision but may increase depending on sponsor category and other factors. Attending all organizational required trainings. Attending all departmental and program meetings to ensure that up-to-date information is received and/or information on policy changes or practices is adhered to. Attending training that will enhance professional growth in case manager and documentation or other topics as deemed appropriate by the program director. Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences. Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S. Maintain a safe, clean and hazard-free work area. Follow ORR, CDC, and State Covid 19 related protocols. Ensure the proper supervision of youth at all times. Able to react to change productively and handle other essential tasks as assigned. Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal/external stakeholders. Capacity to remain objective and professional in all areas of job function. Demonstrates tolerance and respect for the ideas and actions of others. Possess a sincere desire and ability to advocate for children facing behavioral health, immigration, educational, legal, development, and socio-economic challenges. PHYSICAL DEMANDS Use of manual dexterity, tactile, visual, and audio acuity. Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands. Occasional lifting (up to 25 pounds), bending, pulling, and carrying. Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. We are an Equal Opportunity Employer who celebrates diversity and is committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Qualifications Who we are National Youth Advocate Program has been serving communities and clients since 1978, and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement, and Reunification/Permanency. We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

Working At NYAP NYAP's commitment to doing what is best for children, youth, and their families is a core value and one that we look for in our newest team members. 33 Paid days off each year! (11 holidays + 22 days PTO) Healthcare Benefits for you and your family. Pet insurance that provides discounts and reimbursements. Competitive salaries and benefits, including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!) Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU's and ongoing trainings/education. Why Work with Us? Exciting Benefits and Opportunities at NYAP! The Case Manager I for La Jornada is responsible for the completion and submission of timely assessments and service plans, ensuring document uploads into ORR's UC Portal and maintaining required comprehensive case files compliant with ORR Policy and NYAP's CQI Team. Case Manager I is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends, and be on-call. RESPONSIBILITIES The Case Manager I will perform duties including, but not limited to: Perform all work in a manner consistent with the National Youth Advocate Program's Mission, Values and Philosophies. Ensure case management assessments are completed within ORR's allotted timeframes. Conduct on-site admission and initial intake interviews of youth to include gathering familial, possible sponsorship information and to establish age of the youth. Conduct interviews of sponsors/family members, friends of family to vet sponsor's ability to care for the minor(s). Act as UC case POC for assigned Federal Field Specialist, Case Coordinator and Contract Field Specialist. Prepare case for, conduct and lead pre staffing process with multidisciplinary team of professionals including case managers, clinical counselors, medical coordinators and other designated stakeholders. Attend staffing(s) with Case Coordinators, Federal Field Specialists and other ORR stakeholders as needed. Coordinate with local pro bono attorneys for the timely provision of “Know Your Rights” presentations and legal screenings to children in care. Work with program administration, clinical, medical and educational staff in identifying best case management practices while maintaining a collaborative multi-disciplinary environment. Work to ensure children in care are provided a safe environment and safe and timely release from ORR care pursuant to ORR MAP Section 2; this may include completing online address searches, obtaining birth certificates to prove relationship, income verifications, background checks, and other actions to ensure proper vetting of the Sponsor, household members and adult caregivers. Document all actions taken and contacts with youth, sponsor, and stakeholders in the form of progress notes as required by NYAP. Complete and submit reunification packets and Release Requests for initial review to Lead Case Manager or Program designee. Submit completed reunification packet with appropriate referral made by Case Manager for the timely release of youth to designated sponsor, including referrals for home studies and post release services (PRS). Provide weekly face to face updates to youth and telephonic updates to family members/sponsor. Ensure the provision of two weekly telephonic contacts with family in the US or COO, primary caregiver and/or sponsor. Facilitate incoming calls to minors with the appropriate family members and other approved caregivers. Facilitate attorney to client contact as requested by youth. Coordinate weekly treatment team meetings with representatives from all departments at the Program. Establish and maintain a strong relationship with assigned foster parents, attend meetings with foster parents and act as program liaison with foster caregivers. Drive children to facilitate program services, may include transportation to court appointments, attorney visits, other appointments as needed per contractual duties; this may also include transporting youth within the United States for reunification purposes. Coordinate case management and family reunification services for children, including active involvement in discharge planning. Actively participate in documenting safety plans and Post 18 age out plans. Oversee and/ or actively participate in the process of reporting significant incidents (SIRs) in accordance with existing policies and procedures. Ensure maintenance of UC electronic and physical files, including uploading documents in UC Portal, Evolve, and maintaining the corresponding physical file. Perform other duties as assigned. MINIMUM QUALIFICATIONS Bachelor's degree required in Social Work, Psychology, Human Services, Counseling or other social service field. One (1) year experience preferred working with children and adolescents or in the youth services field. (volunteer and internship experienced included). Excellent case management, verbal and written communication skills. Critical assessment and analysis skills. Motivated, organized, flexible and able to navigate multiple service priorities. Ability to work under stress and multitasking. Must demonstrate a sincere commitment to service and advocacy for youth and families. Required to work a flexible schedule to facilitate program services, including working on call schedules which includes weekends and evenings. Cleared Level II background check from appropriate entity. Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs. Bilingual (English/Spanish). Fluency in Spanish is required. Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage. 21 years of age, valid state driver's license, a reliable personal vehicle, and a good driving record. OTHER SKILLS A willingness to work flexible and non-traditional hours in the service of foster caregivers, families of origin, and persons served. Must be able to work 8 UC cases with minimal supervision but may increase depending on sponsor category and other factors. Attending all organizational required trainings. Attending all departmental and program meetings to ensure that up-to-date information is received and/or information on policy changes or practices is adhered to. Attending training that will enhance professional growth in case manager and documentation or other topics as deemed appropriate by the program director. Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences. Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S. Maintain a safe, clean and hazard-free work area. Follow ORR, CDC, and State Covid 19 related protocols. Ensure the proper supervision of youth at all times. Able to react to change productively and handle other essential tasks as assigned. Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal/external stakeholders. Capacity to remain objective and professional in all areas of job function. Demonstrates tolerance and respect for the ideas and actions of others. Possess a sincere desire and ability to advocate for children facing behavioral health, immigration, educational, legal, development, and socio-economic challenges. PHYSICAL DEMANDS Use of manual dexterity, tactile, visual, and audio acuity. Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands. Occasional lifting (up to 25 pounds), bending, pulling, and carrying. Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. We are an Equal Opportunity Employer who celebrates diversity and is committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Qualifications Who we are National Youth Advocate Program has been serving communities and clients since 1978, and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement, and Reunification/Permanency. We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

The Case Manager provides high-quality, client-centered services for individuals enrolled across A Safe Haven programs, including DFSS Interim Housing, No Place to Stay (NPTS), Veterans Housing, and Recovery Homes. Each Case Manager will be assigned a “home program” for primary placement; however, the expectation is that all Case Managers operate inter-programmatically to provide unified, unsiloed, and comprehensive care. This approach ensures that every client can receive consistent support across programs and that the organization maximizes team capacity, continuity, and equity in service delivery. Key Responsibilities Client Assessment & Engagement Conduct comprehensive intake and biopsychosocial assessments for new clients in assigned program(s). Develop individualized service plans that integrate housing, recovery, employment, health, and justice-related needs. Build therapeutic, professional relationships with clients using trauma-informed, strengths-based practices. Case Management & Coordination Provide regular one-on-one case management sessions, adjusting service plans as needs evolve. Collaborate across programs to ensure continuity of care and equitable access to services, regardless of a client's assigned housing program. Facilitate connections to in-house resources (employment, education, clinical services, recovery supports) and community partners. For NPTS clients, coordinate with the Office of the Chief Judge and electronic monitoring officials to ensure compliance and support successful re-entry. Documentation & Compliance Maintain timely, accurate case notes, service plans, and progress updates in accordance with program, funder, and regulatory standards. Track and report client outcomes across programs, ensuring consistency in data entry and compliance. Adhere to confidentiality and ethical standards of practice. Team Collaboration & Inter-Program Work Participate in interdisciplinary case reviews to promote inter-programmatic planning and accountability. Provide coverage and support across DFSS Interim, NPTS, Veterans, and Recovery Home programs as needed. Contribute to the development of best practices that reduce silos and strengthen A Safe Haven's integrated model of care. Advocacy & Support Advocate for client access to services and fair treatment across systems of care. Provide crisis intervention, de-escalation, and conflict resolution support as needed. Encourage client accountability, empowerment, and engagement in recovery and stability goals. Qualifications Qualifications Required: Master's degree in social work (MSW), OR Bachelor's degree in Social Work with LSW licensure. For Master's applicants: LSW or LCSW strongly preferred. Minimum 1-2 years of experience providing case management, counseling, or clinical services in housing, recovery, or justice-involved settings. Strong knowledge of trauma-informed care, harm reduction, and evidence-based recovery and re-entry practices. Excellent communication, collaboration, and problem-solving skills. Preferred: Experience with justice-involved populations, veterans, or individuals in recovery. Familiarity with DFSS, IDHS, and Office of the Chief Judge program requirements. Bilingual skills (English/Spanish or other languages relevant to client population).

SUMMARY: This position is responsible for working with clients and families program to help them find and obtain stable housing. DUTIES AND RESPONSIBILITIES: Works collaboratively with families and individuals experiencing homelessness to help them establish housing goals and obtain independent housing. Provides clients with appropriate housing opportunities. Assists clients with navigating the administrative bureaucracy surrounding housing, such as obtaining necessary paperwork and completing required applications and forms. Establishes and maintains relationships with landlords and property management companies to facilitate better identification of available housing opportunities. Ensures required case management documentation and forms are completed. Creates case notes, track, and monitor clients' progress to provide support and ensure their housing goals are met. Works with property owners and representatives to obtain required documents in support of financial assistance requests. Views, inspects, and evaluates potential housing locations to ensure they are well-maintained and appropriate for client habitation. Travels as required. Performs other related duties as assigned by management. Qualifications QUALIFICATIONS: Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Computer skills required: Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); and Keyboarding. Other skills required: 3+ years of case management experience with Rapid Rehousing, Housing First, or other federal housing program preferred. Knowledge of general principles and approaches for providing services to individuals and families experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement. Knowledge of HUD programs, resources, opportunities, and regulations. Knowledge of local community programs, resources, opportunities, and regulations.

SUMMARY: This position is responsible for working with clients and families program to help them find and obtain stable housing. DUTIES AND RESPONSIBILITIES: Works collaboratively with families and individuals experiencing homelessness to help them establish housing goals and obtain independent housing. Provides clients with appropriate housing opportunities. Assists clients with navigating the administrative bureaucracy surrounding housing, such as obtaining necessary paperwork and completing required applications and forms. Establishes and maintains relationships with landlords and property management companies to facilitate better identification of available housing opportunities. Ensures required case management documentation and forms are completed. Creates case notes, track, and monitor clients' progress to provide support and ensure their housing goals are met. Works with property owners and representatives to obtain required documents in support of financial assistance requests. Views, inspects, and evaluates potential housing locations to ensure they are well-maintained and appropriate for client habitation. Travels as required. Performs other related duties as assigned by management. QUALIFICATIONS: Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Computer skills required: Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); and Keyboarding. Other skills required: 3+ years of case management experience with Rapid Rehousing, Housing First, or other federal housing program preferred. Knowledge of general principles and approaches for providing services to individuals and families experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement. Knowledge of HUD programs, resources, opportunities, and regulations. Knowledge of local community programs, resources, opportunities, and regulations. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

Job Description Who we are Lawrence Hall is a Chicago-based nonprofit social services agency that provides therapeutic, wellness, and skill development services to youth, families, and neighborhoods affected by lasting trauma. About the Role As a Residential Case Manager, you'll be part of our Child and Family Treatment Center (CFTC) - a 24-hour residential program for youth experiencing significant emotional challenges and complex trauma. The CFTC provides youth with compassionate, structured support through individualized treatment plans that include therapy, psychiatric care, education, and life skills development. In this role, you'll work closely with young people, their families, and interdisciplinary teams to help youth build resilience, develop healthy relationships, and work toward reunification or safe placement. You'll be a key part of the healing process, coordinating services and advocating for each youth's well-being and success. This is a meaningful opportunity for someone who thrives in a dynamic environment and is passionate about making a lasting impact through trauma-informed care. As a case manager, you will: Carry a caseload of youth and families in residential care Provide case management and coordinate services with caregivers, courts, schools, and medical providers Accompany and transport youth to court, school, and appointments using an agency or personal vehicle Maintain timely and accurate documentation in alignment with Medicaid and agency guidelines Participate in treatment planning, family visits, and interdisciplinary staffing Advocate for youth needs while applying trauma-informed and culturally responsive practices Support youth in accessing education, recreation, vocational training, and other resources Who we're looking for Required: Bachelor's degree in a Human Services or related field Valid Illinois driver's license and reliable personal transportation No history of child abuse or neglect Strong verbal and written communication skills Ability to work flexible hours, including some evenings and weekends Preferred: Experience supporting youth in residential care or similar settings Familiarity with trauma-informed care and youth development principles Work Schedule & Additional Information This full-time position is located at our Francisco Campus (4833 N Francisco Ave, Chicago, IL) from Monday-Friday, generally 9:00 a.m. to 5:00 p.m., with occasional evenings or weekends based on youth needs, including a mix of in-office responsibilities, field visits, and external meetings. Local travel is required throughout Chicago using agency or personal vehicle. Compensation, Benefits & Perks We care about the well-being of our employees and are proud to offer a comprehensive and competitive total rewards package that includes: Salary: $51,800-$55,000/year, based on experience Average of 17-25 days of PTO + 9 holidays Medical insurance - HMO and PPO options Dental insurance - HMO and PPO options Vision insurance 401(k) with up to 5% employer match and auto-vesting Flexible Spending Accounts (FSA) - Medical and Dependent Care Pre-tax Commuter benefits - Parking and Transit 100% employer-paid Basic Life and AD&D Insurance Voluntary Life Insurance for Employees, Spouses, and Children Accident and Critical Illness Insurance Short-Term and Long-Term Disability 100% employer- paid Employee Assistance Program (EAP) for free counseling and life resources Wellness Reimbursement Program Employee Referral Bonus up to $1,500 Continuing Education Units (CEUs) for licensed employees Public Service Loan Forgiveness How to Apply Submit your application here. We look forward to learning more about you! Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the necessary skills and abilities. Lawrence Hall encourages you to apply even if you do not have experience in all areas of essential functions. We look forward to your application. This position meets the FLSA requirements for Exempt Equal Opportunity Employer M/F/D/V