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  • Customer Relationship Advocate

    American Board of Internal Medicine 4.3company rating

    Philadelphia, PA jobs

    The American Board of Internal Medicine (ABIM) is currently seeking a Customer Relationship Advocate (CRA) to join its Customer Experience (CX) team. In this role, the CRA is responsible for managing high profile customer relationships through multi-channel interactions. The role requires providing complete and accurate information regarding certification in Internal Medicine, its Subspecialties, and the Maintenance of Certification (MOC) Program. The CRA must have the ability to comprehend and retain current and historical knowledge regarding ABIM's multifaceted products and services. The CRA is a consummate professional, with the patience and skillfulness to guide examination candidates and diplomates through their individual training and recertification pathways, and be proficient in describing all aspects of ABIM products, services and programs. Reporting to the Customer Experience (CX) Manager, the CRA is responsible for the following: Represent ABIM's brand by interacting with high profile customers with respect, empathy, and diplomacy. Respond to complex multi-channel inquiries regarding ABIM, including policies, procedures, training requirements, registration, and exams. Meet customer needs through the efficient resolution of inquiries. Ensure customer information is current and accurate within the customer relationship management (CRM) system, and other customer tracking tools. Ensure appropriate and timely follow up to customers when additional information is requested by them. Process requests for customer-initiated transactions to complete MOC requirements. Manage outstanding case management work. Ensure all contacts are documented in the appropriate source application. Maintain relevant ABIM knowledge by participating in educational workshops and self-led learning. Assist with special projects and miscellaneous tasks, as needed. The ideal candidate has an undergraduate degree, or equivalent professional background, with a minimum of 3+ years of experience in a customer-facing role, preferably within a high touch relationship-focused environment; experience in supporting or communicating with physicians is highly desirable. The successful incumbent will have solid interpersonal and written communication skills, along with a consistent attention to detail and excellent organizational & time management abilities. They will also have a proven ability to explain information clearly and relate well to others, while maintaining a calm, professional demeanor. Expertise in handling sensitive issues with empathy, respect, diplomacy, and confidentiality is a must. Proficiency in MS Office; experience utilizing CRM functionality and supporting web-based portals, a plus. This role is based in our offices at 510 Walnut Street, Philadelphia PA, with the ability to work remotely three days a week. Our technology and facility teams provide and support a seamless hybrid work environment for all employees. * * * At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM's diverse community of physicians. ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings. We look forward to learning more about your interest in joining our team. EOE
    $35k-42k yearly est. 3d ago
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  • Security and Infrastructure Associate

    Tech Impact 3.6company rating

    Philadelphia, PA jobs

    Job DescriptionDescription: Our Mission: Leverage Technology to Advance Social Impact We're a passionate group at Tech Impact. We know nonprofits, technology, and how to work hard for a good cause. We invite you to join a fast-paced, growing team that provides a solid work-life balance, helping our nonprofit clients. Our team of mission-focused tech professionals who are passionate about moving the social sector forward with transformative applications of technology. Security & Infrastructure Associate Please note: This is a fully remote position. The Hiring team is only considering candidates located in EST or CST at this time. Benefits of Working for Tech Impact: We pay 90% of associate and dependent medical benefits and cover your out-of-pocket medical expenses. Paid Time Off - 15 days accrued in the first year 10 Paid Holidays 401K matches up to 3% of gross salary Employer-paid life insurance benefit We offer both remote & hybrid positions Learn more about Tech Impact:? ****************** Summary of Position: Salary range: $60,000-$70,000 Security and Infrastructure Associates are responsible for executing cyber security projects with minimal oversight, supporting the rest of the team in cyber security tasks, and responding to urgent security incidents. Duties and Responsibilities: Execute and help other members of the team to execute projects that fall within the Cyber Security team's set of standardized service offerings, which currently include the following: Securing Office 365 platform, including the following: Conditional Access policies Configure, monitor and evaluate phishing and training campaigns. Perform automated network penetration scans. Perform automated network vulnerability scans. Perform automated website vulnerability scans. Assist in the discovery phase of Security Risk Assessments. Contribute as needed to Cyber Security projects with assistance from the team. Security Event Response to plug the bigger holes that led to the breach. Qualifications: Security and Infrastructure Associates must have a passion for cyber security, excellent written and verbal skills, and an eagerness to take on new challenges and master new skills. Knowledge and Experience required in this position include the following: Security+ certification (preferred) Network+ certification (preferred) Basic understanding of Cyber Security concepts: Encryption Multifactor authentication Data Loss Prevention Basic administration of Identity Providers: Microsoft Active Directory, Microsoft Azure, Google Workspace License management User and group account management Device enrollment Windows desktop and server operating system advanced troubleshooting Network troubleshooting, including DNS, DHCP, routing, IP addressing and subnetting, NAT, firewalls, etc. Project management skills to manage multiple projects simultaneously with tight deadlines. Strong organizational skills and ability to work independently. Excellent verbal and written communication skills with the ability to translate technical information to non-technical users. Strong customer service skills. Excellent analytical and creative problem-solving skills Applying for this Role: When applying to this role, please submit a cover letter, resume, references, and samples or links to your portfolio site. Please note this is a remote position however candidates will need to be located in one of the following states: AR, CO, DE, FL, GA, IA, IL, IN, KY, MD, NC, NJ, NV, NY, OH, PA, TN, VA, WI, WV Tech Impact Employment Policy: All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, physical or mental disability, medical condition, family care status, marital status, domestic partnership status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. We also consider qualified applications regardless of criminal histories consistent with legal requirements. ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Requires the ability to use a computer and other office-related equipment. Requirements:
    $60k-70k yearly 13d ago
  • A - 5/16 - 764156 - Technical Support Specialist -

    FHR 3.6company rating

    Bellefonte, PA jobs

    *** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. *** **Candidate must work EST Business Hours. ** Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. - Local to Centre County PA Candidates only. (must work EST business hours). If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Below is the job description - Resumes due ASAP - Description: The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support. Onsite work will be located at the agency's Centre County Regional Office: 595 E. Rolling Ridge Dr. Bellefonte Pa. 16823 The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: ·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff. ·Configure and install personal computers, laptops, and tablets. ·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware. ·Monitors and respond to user created ticket via the agency helpdesk system. ·Provide basic hardware and software training to users related to desktop use and accessing network resources. ·Work towards departmental and project deadlines. ·Document and present recommendations for issue/risk remediation to team leads and managers. ·Other duties as assigned. Requirements: Microsoft Windows 11 - 2+ years Microsoft Windows Server 2019 / 2022 - 1+ year Microsoft Active Directory - 1+ year Microsoft Office 365 - 1+ year Microsoft Endpoint Configuration Manager - 1+ year (desired) By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
    $53k-84k yearly est. 15d ago
  • Job ID: 76707 Senior Project Manager (PMP) - Hybrid/Remote Opportunity

    FHR 3.6company rating

    Philadelphia, PA jobs

    Job Description Duration: 12+ Months (with Potential for Extension) Our direct client is seeking a highly skilled Senior Project Manager (PMP) to join their team for a critical Enterprise Content Management (ECM) system implementation. This is a hybrid position, primarily remote with limited on-site requirements in Harrisburg, PA. Candidates must be local to Pennsylvania and possess a valid PA Driver's License as proof of residency. Position Overview This role is designated as full-time telework, allowing work from home, with the following exceptions: On-site requirement: The first Wednesday of each month (or the following Wednesday under special circumstances) for collaboration with the Project Management Office (PMO) team in Harrisburg, PA. Policy changes: Staff may be required to commute to Harrisburg if telework policies change. Equipment inventory: Candidates must report on-site in Harrisburg at the start and end of the contract to inventory and verify the condition of Commonwealth-issued equipment. Equipment will not be shipped or accepted via mail. Travel costs: Candidates are responsible for travel and parking expenses for on-site visits in Harrisburg, PA. Work location: All remote work must be performed within the United States. Work schedule: Monday through Friday, 8 hours per day, with core hours between 7:30 AM and 4:00 PM EST. A 30-minute or 1-hour lunch break (contractor's choice) is required between 12:00 PM and 1:00 PM. Key ResponsibilitiesThe primary objective is to serve as the Enterprise Project Manager (PM) for the implementation of an Enterprise Content Management (ECM) system. Responsibilities include: Developing subject matter expertise (SME) in case management across all agencies. Collaborating with and leading other program PMs to ensure successful ECM system implementation and associated business processes. Communicating and participating in established ECM governance structures with executive leadership, DHS program office stakeholders, and HHS Delivery Center (DC). Creating plans to onboard and support program offices to the new ECM platform. Developing strategies to decommission existing systems as onboarding is completed. Required Skills and Experience 7-9 years of experience directly managing technical initiatives with large project teams, diverse IT areas, technical complexity, and vendor involvement. Proven experience implementing Enterprise-level solutions. PMP Certification through the Project Management Institute (PMI). Four-year college degree or equivalent technical study. Strong skills in: Budgeting Communication (verbal and written) Leadership, negotiation, and influencing Organizational and problem-solving abilities Team building, human resources, and interpersonal skills Self-driven and assertive with a proven ability to achieve results quickly as an Enterprise Project Manager. Highly desired: Familiarity and experience with the Pennsylvania Department of Human Services (DHS). Additional Requirements Local candidates only: Must reside in Pennsylvania and hold a valid PA Driver's License as proof of residency. Background checks: A criminal history background check and a Pennsylvania State Police (PSP) PATCH report are required for security access. Candidates must provide points of contact (POCs) for references. By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
    $82k-110k yearly est. 30d ago
  • Community and Volunteer Outreach Intern

    AARP 4.7company rating

    Philadelphia, PA jobs

    AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin. Are you a creative, passionate, and results-driven student interested in community outreach and event planning? The AARP Pennsylvania State Office is looking for you! Our team creates and executes various projects to improve people's lives as they age and help build a better tomorrow for future generations by engaging members and volunteers in AARP's mission. We'll challenge you to think and work innovatively on real-world projects. AARP is committed to your growth and cultivating your continued learning and development. This paid internship has an anticipated start date of Spring 2026 and will continue through the end of the year. Responsibilities * Work with staff and volunteer leaders to engage members and recruit volunteers across the state, supporting outreach and engagement goals * Apply strategic, analytical, and creative thinking to help develop tools, resources, and approaches that strengthen member and volunteer engagement and improve program outcomes * Assist with internal communication strategies and processes that support volunteers and their related programs, ensuring clarity and consistency * Support coordination of volunteer outreach activities, attend volunteer meetings, and assist with correspondence and follow-up to maintain strong connections * Provide outstanding service, demonstrate professionalism, and build collaborative relationships with internal teams and external partner Qualifications * Must be enrolled in a degree program at an accredited college/university rising undergraduate juniors or seniors, graduate students, or post-doctoral students and remain academically enrolled throughout the internship or must have previously graduated from college and enrolled in a continuing education program * Must be a self-starter and adaptable, with the ability to work under tight deadlines * Ability to manage multiple projects, anticipate project needs, and discern work priorities * Ability to work well with diverse populations, including gender, race, and sexual orientation * Technical proficiency in Microsoft Office programs * Familiarity with multiple social media platforms is a plus * Bi-lingual in Spanish is a plus AARP will not sponsor an employment visa for this position at this time. Additional Requirements * Regular and reliable job attendance * Effective verbal and written communication skills * Exhibit respect and understanding of others to maintain professional relationships * Independent judgement in evaluation options to make sound decisions * In office/open office environment with the ability to work effectively surrounded by moderate noise * Ability to occasionally lift up to 25 pounds Hybrid Work Environment AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories. Compensation and Benefits The hourly range is $18 for undergraduates, $21 for graduate students, and $28 for Ph.D. candidates. Internships are non-exempt positions and are not eligible for employee benefits. Equal Employment Opportunity AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
    $18-21 hourly Auto-Apply 53d ago
  • Learning Environment Field Consultant II

    Demco 4.2company rating

    Pittsburgh, PA jobs

    At Demco, we're on a mission to provide innovative solutions that empower education communities and libraries. With over 120 years of experience, we're not just selling products-we're transforming learning environments. As part of our growing field team, you'll work remotely to drive sales and build relationships with key decision-makers in K-12 schools and public libraries in your territory. We are looking to expand our field team in following territories: Indiana, Oregon, Washington, Connecticut, Pennsylvania, Michigan, Rhode Island, Virginia, Tennessee, Texas, Arizona, Central/Northern California, and Oklahoma. If you're passionate about education and looking for a role where your efforts directly impact the future of learning, this could be the perfect opportunity for you. About Our Company Demco is a leader in providing high-quality solutions and services to educational institutions, libraries, and community organizations. Our goal is simple: to spark curiosity and ignite learning. Our dedicated team works closely with clients to offer cutting-edge products, including furniture, supplies, and learning materials, that enhance the educational experience. We're looking to expand our team with someone who shares our commitment to lifelong learning and community impact. A Day in the Life As a Learning Environment Field Consultant at Demco, your day-to-day will include: * Identifying New Sales Opportunities: Research and leverage industry tools to discover potential leads within K-12 school districts and public libraries. * Connecting with Key Decision-Makers: Build relationships with Superintendents, Principals, Architects, Designers, Owners Representatives, Library Directors, and other stakeholders to understand their needs and challenges. * Developing Sales Leads: Cultivate opportunities for evolving learning environments (furniture, supplies, equipment, etc.) and assess client requirements. * Transitioning Leads to Internal Sales Team: Once opportunities are developed, partner with the internal sales team for closing and remain involved by providing support and guidance as needed throughout the project. * Team Selling: Partner with the Inside Sales Specialist for your territory to collaborate on prospecting and networking strategies to maximize the potential of your territory. * Remote Collaboration: Work from home but stay closely connected with your team virtually, sharing ideas, strategies, and collaborating to meet and exceed sales goals. * Travel: After your initial onsite training, you will travel 3-4 days per week within your territory to visit educational institutions, with occasional overnight travel. * Networking & Learning: Attend conferences, conventions, trade shows and other K-12 events as needed to expand your knowledge and grow your network. * Leveraging K-12 Associations: Identify K-12 associations that can be leveraged to increase the BDR's and Demco's exposure through marketing opportunities and networking events. Job Requirements * Strong relationships and experience working with K-12 education markets * 3+ years of experience in a hunting sales role, with a proven track record of success * Bachelor's degree in Business, Marketing, Sales, or related field, or equivalent work experience * Familiarity with learning environments, furniture, and supplies * Self-starter with the ability to work remotely and manage your own time * Excellent communication and relationship-building skills * Ability to thrive in a fast-paced, results-driven environment Ready to make an impact in education? Apply today in less than one minute to join our team as an Business Development Representative at Demco. You'll play a key role in transforming learning spaces while enjoying a competitive salary of $80,000 - $110,000, a variable uncapped commission plan that pays between $15,000 - $30,000 at quota and comprehensive benefits. We look forward to reviewing your resume and welcoming you to a company where your contributions truly matter.
    $80k-110k yearly 10d ago
  • Executive Assistant

    Alliance for Decision Education 3.6company rating

    Pennsylvania jobs

    WHO WE ARE The Alliance for Decision Education (the Alliance) is a national nonprofit and field builder with the mission of improving lives by empowering students with essential skills and dispositions for making better decisions. Founded in 2014 and backed by experts in decision science, business, and education-including several Nobel laureates-the Alliance believes that better decisions lead to better lives and a better society. As a field builder, the Alliance partners with teachers, academic and business leaders, families, and community members to raise awareness and lead the growing call to have Decision Education taught in schools nationwide. The Alliance is committed to an inclusive, supportive, and collaborative culture. Our diverse team comprises educators, researchers, subject matter experts, and other professionals who are dedicated to our mission. We are proud to be an Equal Opportunity Employer. WHAT WE OFFER The Alliance offers a comprehensive total rewards package, inclusive of competitive compensation: Annual Salary: $45,000-$60,000 per year, commensurate with experience and qualifications* Benefits: Medical, dental, and vision insurance (100% employer paid) Basic life insurance and AD&D (100% employer paid) Long-term disability insurance (100% employer paid) Employee Assistance Program 401(k) retirement plan with up to a 5% employer match Flexible Spending Accounts (healthcare and dependent care) Up to 20 days of Paid Time Off per calendar year (prorated the first year based on your hire date) Unlimited paid sick time Paid holidays, including major federal holidays Professional development opportunities Hybrid work schedule Paid lunch stipend while working on-site *Salary range is a good faith estimate and may vary based on qualifications and experience. Benefits are subject to change at the organization's discretion. Job Overview The role of the Executive Assistant encompasses providing day-to-day support to the Executive Office. This position entails managing a range of administrative tasks and projects within the department to ensure smooth scheduling, communication, and coordination for the Executive Office. This role plays a critical part in advancing the Alliance's mission by ensuring seamless operations within the Executive Office, enabling leadership to focus on empowering students with essential decision-making skills. The Executive Assistant will report to the Organizational Project Manager (OPM) as a member of the Executive Office. The primary role will involve directly supporting the Executive Office members, including the Executive Director (ED) and Chief Operating Officer (COO). Location and Schedule This position is a full-time role requiring an 8-hour day and a 40-hour work week. It is an exempt position under the FLSA, meaning it is not eligible for overtime pay. The Executive Assistant will follow a hybrid work schedule, requiring on-site presence at our Bala Cynwyd, PA office on Tuesdays and Wednesdays, with flexibility to work remotely or in-office on other days. Occasional additional on-site days may be required for meetings or special projects, with advance notice provided. Job Responsibilities Administrative Proactively manage, schedule, and optimize calendars for the Executive Office to ensure efficiency; support the Executive Office by tracking deadlines, assisting with follow-ups, and managing information flow Assist in organizing meetings, preparing agendas and documents, monitoring action items, and gathering and transcribing notes and follow-ups from meetings Maintain accurate and timely data entry in organizational systems to support efficient operations and reporting Process reimbursements These responsibilities may change or expand over time, consistent with the organization's needs and initiatives. Communication and Coordination Serve as a key point of contact for internal and external stakeholders, ensuring professional and timely communication on behalf of the Executive Office Streamline cross-departmental communications to enhance collaboration and ensure alignment on organizational priorities Provide administrative support for communications with the Board of Directors and external contacts, such as organizing travel Assist in arranging travel arrangements for the Executive Office, which includes booking flights, arranging accommodations, and creating detailed itineraries Maintain confidentiality in all areas of responsibility These duties may change or expand over time, consistent with the organization's needs and initiatives. Job Qualifications Minimum Requirements 1-3 years of experience in an administrative role, preferably supporting one or more executive-level staff High school diploma or equivalent required Proficiency in Google Workspace and Microsoft Office required Preferred Requirements Associate's or bachelor's degree in business administration, communications, or a related field preferred Familiarity with virtual meeting platforms (e.g., Zoom, Microsoft Teams) Proficiency in Salesforce and project management tools preferred Ability to ensure that sensitive information is handled cautiously and that confidentiality is maintained in all forms of communication and documentation Ability to diligently prioritize and manage multiple tasks and projects concurrently, ensuring their timely and accurate completion Ability to work independently and within a team environment Detail-oriented and able to handle a fast-paced work environment Ability to work efficiently with a high level of independence and initiative, self-motivated Attributes and Characteristics Highly collaborative style Strong critical thinking skills Demonstrates strong discretion when scheduling and/or interacting with stakeholders A positive and proactive attitude, coupled with a willingness to roll up your sleeves and tackle any task with enthusiasm Strong communication skills with internal and external stakeholders, both written and verbal Demonstrates sound judgment, professionalism, and the highest standards of ethical conduct Results-oriented, able to pivot effectively between projects while remaining focused on priorities and goals Positive presence in the office; team builder Ability and willingness to adapt, be flexible, learn, and seek answers Responsible, diligent, and conscientious with outstanding organizational skills Comply with all company policies and procedures Understand and demonstrate safe work practices to ensure a safe work environment Embodies the Alliance's core values and standards: Humanism: valuing others as human beings Rationality: thinking and skills to help answer “What is true?” and “What to do?” Education: growth mindset; dedication to developing knowledge and skills Conscientiousness: diligent work ethic; professionalism; high-quality work Initiative: owners' and founders' mentality; leadership skills Mission Alignment: dedication to the organization's mission and goals PHYSICAL AND ENVIRONMENTAL DEMANDS Sitting: most of the time is spent sitting at a desk or workstation Occasional walking or standing Occasional lifting and carrying up to 10 lbs. Hand and finger dexterity: constant use of hands for tasks such as typing, writing, or handling small objects Visual and auditory requirements: good vision and hearing are often necessary for tasks such as reading documents, working on a computer, or communicating with colleagues or external parties The position is based in the United States. * The posted salary range for this position reflects our good faith estimate of what ideal candidates for this position are likely to expect. We will tailor any offer based on the selected candidate's relevant experience, knowledge, and skills, as well as any other factors that may prove relevant. Salary and benefits mentioned may be revised at the discretion of the organization. The Alliance for Decision Education is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment at the Alliance for Decision Education is on an at-will basis. This means that the employee or the company can terminate the employment relationship at any time, with or without cause or notice.
    $45k-60k yearly 60d+ ago
  • Paid Media Specialist-Remote

    System One 4.6company rating

    Harrisburg, PA jobs

    Type: Full Time Pay Range: Negotiable **Primary Function** Client is a technology company focused on Blockchain research and development. They are renowned for their scientific approach to blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability. Projects include decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain technology globally. They invest in the unknown, applying our curiosity and desire for positive change to everything we do. By fueling creativity, innovation, and progress within teams, products and services are designed for people to be fearless, to be changemakers. **Duties & Responsibilities** Develop and execute paid media strategies that align with brand, product, and event objectives Own campaign planning and execution across platforms, including LinkedIn, Meta, and X, while identifying other channels to leverage Identify target audiences based on company objectives and provide recommendations for tailored messaging Collaborate with Creative teams to deliver compelling, high-conversion ad assets (static images, videos, carousels, etc.) Manage media budgets, pacing, and forecasting to ensure efficient use of spend and achievement of KPIs Channel management & optimization Manage day-to-day operations of paid media campaigns, including testing and performance monitoring Review and approve media plans, channel mix, and campaign optimizations in partnership with the agency Continuously refine targeting strategist based on past performance, latest trends, and changes to company objectives In collaboration with the External Communications Manager, oversee media agency relationship Reporting & insights Track and analyze key performance indicators while identifying the appropriate metrics we should be measuring for each campaign Produce quarterly reports to be shared with senior leadership Provide post-campaign analysis and recommendations for future optimization Analyze performance data and translate insights into actionable recommendations to continuously improve results Industry creativity Identify and test new paid media channels and formats, ensuring IOG stays ahead of its competitors, while also attracting new audiences Explore opportunities for paid partnerships influencer amplification, and performance-based growth marketing tactics Stay up to date with media trends, tools, and technologies, proactively identifying new opportunities to test and scale Ensure campaigns are executed flawlessly and are compliant with brand and legal guidelines **Skills & Qualifications** Strong experience in campaign design across programmatic media, search, and social media Experience managing and collaborating with media agencies Proficiency in interpreting campaign data and performance metrics using tools like Google Analytics, Ads Manager, or similar platforms Proven track record of driving measurable results (leads, conversions, ROI) through paid media campaigns Familiarity working in a distributed team experience, while collaborating across verticals to produce exceptional results Possess an entrepreneurial attitude and a genuine passion for the Web3 space Proven experience managing digital advertising campaigns with a strong understanding of performance marketing Deep knowledge of Google Ads, LinkedIn Ads, X Ads, search engine marketing, programmatic advertising, campaign management dashboards, and DSPs Ability to think both strategically and tactically Adaptable and open - unafraid to take on new challenges Curiosity & learning mindset Drive, self-reliance Delivery focused - turn abstract concepts into measurable results Persuasive - skilled in lobbying and driving consensus A team player, skilled in collaborating with internal stakeholders to achieve shared goals Pragmatic with a can-do mentality and a growth mindset Well-organized and effective time manager, methodical in approach **Education & Experience** Minimum of 5 years of experience in digital paid media campaigns Experience of Blockchain/Web3 TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
    $39k-54k yearly est. 19d ago
  • Career Services Instructor

    Goodwill of Southwestern Pennsylvania 4.0company rating

    Pittsburgh, PA jobs

    Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”. We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. Job Description The Career Services Instructor assists internal and external jobseekers in pursuing new or enhanced employment opportunities. This position will provide jobseekers support from initial assessments to determine client needs to in-person and virtual instruction, job placement, and retention. The Career Services Instructor will collaborate closely with the Digital Skills team to identify opportunities for jobseekers to improve their digital skills. Duties include but are not limited to: Facilitate virtual and on-site classes/workshops aligned with industry best practices to jobseekers and staff at Goodwill in Southwestern PA. Work with Digital Skills team, Welcome Center, and other Goodwill departments to coordinate unified plans for service delivery. Provide guidance and support to clients as they create a resume and cover letter, search for jobs online, practice interview skills, and address barriers to employment. Maintain accurate client records, including documentation of in-person and virtual services, and input data for use in Career Services reporting. Adapt teaching methods and instructional materials to meet varying student needs, abilities, and interests. External Hiring Range: $37,960.00 up to $39,478.40/year Schedule: Hybrid schedule, 2-3 days remote work! Monday - Friday (8:00 a.m.- 4:00 p.m.) Occasional evening shifts with advanced notice. Schedule can vary depending on department needs. Travel Required: Yes, some local travel may be required. Qualifications High school diploma or equivalent AND 6 years of experience required. OR Associate degree AND 4 years of experience required. OR Bachelor's degree AND 2 years of experience required. Required Degree(s): Education, Teaching, Psychology, Rehabilitation Science, Social Work, or related field. Required Experience: Must be related to working with and/or job search and career services. REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS: Candidates are expected to provide current clearances (Child Abuse, FBI Fingerprints, and PATCH) prior to first day of employment. Must have a valid driver's license and reliable transportation. Additional Information To apply to this position, copy & paste this link into your address bar: *********************
    $38k-39.5k yearly 60d+ ago
  • Custody and Support Attorney

    Women Against Abuse 3.8company rating

    Philadelphia, PA jobs

    Job Description WAA, a 501(c)3 nonprofit agency, is Philadelphia's leading domestic violence advocate and service provider and among the largest domestic violence agencies in the country. The mission of WAA is to provide quality, compassionate and nonjudgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence and to lead the struggle to end domestic violence through advocacy and community education. With over 150 staff, WAA serves over 10,000 individuals each year through our direct services, education, advocacy and outreach (2 - 100 bed safe havens, 14 transitional housing apartments, aftercare community-based case management services, legal services, hotline counseling, prevention & education, and advocacy). The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism. Responsibilities The role of our Custody and Support Staff Attorney will litigate cases originating as domestic violence matters, working with other staff to improve the legal system's response to battered persons. Responsibilities will include but are not limited to the following range of services: Provide legal representation to survivors of domestic violence across a range of issues, including - protections from abuse, child custody, support and related matter of legal significance Some legal representation may be provided for a specialized group of clients Conduct client interviews Make court appearances Represent clients in trials Perform all necessary legal work Participate in program evaluation and planning Provide functional supervision of Legal Center staff and interns working on assigned cases Requirements A Juris Doctorate, with a current license to practice law in the Commonwealth of Pennsylvania Three (3) years experience in family law and/or public interest* Familiarity with the court system regarding domestic violence issues Experience with legal representation to victims of domestic violence Demonstrated excellent written, oral and interpersonal skills* Demonstrated ability to represent an advocacy agency or function* Demonstrated ability to organize time and detail, including keeping of records Demonstrated ability to work effectively with a diverse population* Experience working in an urban setting* Demonstrated commitment to service of others Satisfactorily pass State & FBI criminal & Child Abuse clearances pre-hire; and regular renewals (all expenses paid by WAA) Bilingual or conversational in addition to English* *Preferred Current Openings: Location: Philadelphia, PA Full-Time Monday - Friday 9:00am - 5:00pm (Hybrid: 4 days in office/court and 1 remote/work from home, as work load/case allows) Pay Rate & Benefits: $58,000 - $75,000 Based on years of experience, PLUS a generous and competitive Benefits Package: Health Insurance - Medical/Vision, Dental Health Insurance ( No Deductibles ); PTO - Vacation, Holiday, Sick & Personal; Annual Increases/Years of Service Recognition increases ( every 2 years of continuous service ); EAP - Employee Assistance Program ( self and household members ) & more. For consideration, please attach an updated resume and cover letter to your application. Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse's hiring decisions are based on merit, qualifications, and business needs.
    $58k-75k yearly 1d ago
  • Director of Public Policy

    Hindu American Foundation 3.7company rating

    Philadelphia, PA jobs

    Organization Background/Culture The Hindu American Foundation (HAF) is the nation's oldest and large non-profit advocacy organization for the Hindu American community, representing over 3.5 million Hindu Americans. Established in 2003, the Hindu American Foundation (HAF) is the pre-eminent voice for Hindu Americans. HAF advances the understanding of Hinduism to secure the rights and dignity of Hindu Americans now and for generations to come by providing: accurate and engaging educational resources about Hinduism and Hindu Americans impactful trainings, advocacy and services that protect and promote religious liberty, free expression, equality and justice critical and creative programs empowering Hindu Americans to sustain their culture and identity Position Summary The Hindu American Foundation (HAF) is seeking an experienced, full-time Director of Public Policy (DPP) to lead the foundation's Advocacy Department. The ideal candidate will be a strategic thinker, overseeing policy staff and spearheading policy strategy on a wide range of advocacy initiatives and programs, including hate crimes, education, healthcare, social justice, immigration, human rights, and combating extremism. This is a remote position. Essential Duties The ideal candidate will be hard-working, dependable, detail-oriented, able to work independently or as part of a team, professional with strong leadership, communication, and writing skills. We are looking for a professional who wants to make a difference and contribute to HAF's mission in the field of advocacy and public policy. The successful candidate will be able to perform the following duties with or without reasonable accommodations: Research, track, and analyze current events as well as key state, local, federal, and international policy and legislation relevant to Hindu Americans Develop local, state, and federal policy strategy for HAF, including developing advocacy campaigns, coordinating government outreach, and collaborating with strategic coalitions, as well as lead rapid strategic response in a fast-paced, ever changing policy environment. Work closely with the Managing Director (Policy and Programs), Executive Director, and other relevant staff to develop and implement goals for local, state, and federal policy priorities Work closely with the Director of Research, Religion and Data to analyse research and evaluate data to develop policy strategies, incorporate data into deliverables, identify gaps in community needs, and explore opportunities for engagement. Work collaboratively with other department leadership, including Legal, Communications, Education, and Marketing Manage Advocacy Department direct staff reports, including research fellows and policy analysts. Writing both long and short form policy white papers and documents, including but not limited to legislation analysis, policy briefs, fact sheets and talking points documents, toolkits, and reports. Cultivate and maintain relationships with relevant state, local and federal offices and agencies, coalition partners, community leaders, strategic contacts and other key stakeholders to advance HAF's policy priorities Oversee advocacy department programming, including community trainings, briefings for policy stakeholders, webinars and other virtual events. Required Skills and Experience Bachelor's degree in Law, Political Science, Public Policy, Government, International Relations, Religion, History, Anthropologies, Humanities, Human Rights, South Asian Studies or related field. 3-5 years of work experience in advocacy, think tank, a state/local/federal government office, policy research, government relations, law or a related field. Recent advanced degree graduates and 1-3 years work experience will be considered Strong research and analytical skills to evaluate political landscapes, think strategically, develop policy recommendations, plan advocacy campaigns and lead community policy programming. Strong short and long form writing skills to prepare policy briefs, reports, letters, campaigns, and other policy white papers. Ability to communicate effectively with a range of audiences and stakeholders to advance the organization's positions in meetings and other settings Ability to build coalitions and relationships with other advocacy organizations, government offices, community leaders, strategic contacts, and other key policy stakeholders. Highly organized and detail oriented to juggle multiple projects and priorities simultaneously in a fast-paced environment Collaborates well in a close-knit team environment and can complete tasks independently when necessary Experience managing cross-departmental projects with teams across time zones, including teams comprised of peers, supervisors, and supervisees Comfortable with public speaking and being an external-facing presence. Fluency in online platforms such as Google suite, Zoom, etc. Preferred But Not Required: Master's/graduate degree in Law, Political Science, Public Policy, International Relations, Human Rights, or related field Working knowledge of Hinduism, the Hindu diaspora, South Asia, India or Indic languages preferred but not required. Experience with legislation tracking and grassroots advocacy software preferred but not required Demonstrated data literacy skills, including understanding of data sources, strong grasp of analytical methods, and ability to communicate data driven insights Based in the Eastern Time Zone Physical Requirements: To perform the essential duties of this role, incumbents must be able to perform the following activities with or without accommodations: Sit or stand for prolonged periods. Operate computer, including viewing a computer monitor, for extended periods. Drive a vehicle, whether owned or rented. Travel periodically by air or train. PLEASE NOTE: This job description is not meant to cover or include all the tasks, duties, or responsibilities the employee may be required to perform. The listed duties, activities, and requirements can change at any time, with or without notice.
    $63k-94k yearly est. 60d+ ago
  • Content Strategist-Remote

    System One 4.6company rating

    Harrisburg, PA jobs

    Type: Full Time Pay Range: Negotiable **Primary Function** The Content Strategist serves as the editorial architect of client's corporate narrative, product storytelling, and owned content ecosystem. This role ensures that every piece of content - from executive commentary and event coverage to social posts and website articles - aligns to strategic messaging, brand campaign objectives, and editorial priorities. Acting as both planner and storyteller, the Content Strategist oversees the development and coordination of the company-wide editorial calendar, ensuring cohesion across all of client's channels, including the corporate website, blog, newsroom, newsletters, and social platforms. They will work cross-functionally with brand, product, research, events, and executive teams to identify storytelling opportunities, streamline planning, and bring a consistent narrative thread through all content touchpoints. This position is ideal for a strategic communicator who thrives at the intersection of content, narrative, and audience - someone who can zoom out to see the big picture while staying rounded in the details of execution and channel alignment. **Duties & Responsibilities** Editorial strategy & governance Develop, implement, and maintain overarching editorial strategy and governance model across owned channels Own the company-wide editorial calendar - ensuring visibility, alignment, and narrative consistency across all business units and initiatives Partner with Brand and Campaign teams to draft and execute content strategies Evaluate upcoming product milestones, executive appearances, and corporate announcements to shape integrated storytelling plans Partner with social, web, and brand teams to ensure tone, format, and visual identity remain consistent across platforms Identify opportunities to repurpose and extend existing content into new formats (articles, videos, posts, newsletters) Campaign & narrative integration Translate corporate and product-level priorities into editorial themes and campaign-aligned storytelling opportunities Collaborate with product and PR teams to ensure launches, partnerships, and updates are reflected cohesively across owned channels Support the development of multi-channel content strategies around flagship events, research publications, and thought leadership moments Serve as the editorial lead for cross-functional campaigns - ensuring that content across ecosystem ties back to overarching narratives and business goals Content planning & operations Maintain a 360-degree view of all planned content - ensuring balance, timing, and alignment across executives, business units, and brand channels Facilitate editorial planning sessions with stakeholders to prioritize key moments and ensure proactivity Oversee briefing, development, and review workflows to ensure deadlines, accuracy, and strategic relevance are met Partner with analytics and social teams to integrate performance insights into ongoing editorial decisions Performance & reporting Support monthly and campaign-level performance tracking by pulling data, preparing reports, and helping identify patterns in audience engagement Contribute to insights that inform ongoing improvements to social content and strategy Support cross-functional requests from other departments, ensuring timely delivery and brand alignment **Skills & Qualifications** Ability to connect dots across teams, products, and narratives to form a cohesive editorial vision Strong writing, editing, and storytelling instincts with a sharp eye for message consistency and quality Skilled at managing input and alignment across multiple stakeholders Highly organized, deadline-driven, and capable of managing multiple overlapping initiatives Deep understanding of how content performs across web, social, and owned platforms Ability to interpret engagement data to refi ne editorial direction and inform strategy Thrives in a fast-paced, evolving environment where priorities shift quickly Team-oriented mindset with the ability to collaborate cross-functionally **Education & Experience** Minimum of 7 years of experience in editorial strategy, content marketing, or communications Proven experience managing multi-channel content programs Experience coordinating cross-functional stakeholders and managing editorial calendar or content workflows Strong understanding of digital storytelling, social media ecosystems, and content lifecycle management Possess an entrepreneurial attitude and a genuine passion for the Web3 space TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
    $76k-107k yearly est. 19d ago
  • Inside Sales - Business Development Salesperson - REMOTE

    Infectious Disease Connect 4.2company rating

    Pennsylvania jobs

    Inside Sales - Business Dev Salesperson - REMOTE Where You'll Be Working: ID Connect is a leader in telemedical care of infectious diseases, antimicrobial stewardship, and prevention and control. Our real-time clinical decision support software technology, precision medicine, and data science are paired with our world-class ID physicians to effectively manage infectious diseases across the US. At ID Connect, we strive to make people healthy, improve outcomes, and keep our communities free of infectious diseases. Join our team and unlock opportunities for skill development and professional growth in a dynamic and supportive environment What You'll Be Doing: The Inside Sales, Business Development salesperson, as a key member of the business development / clinical sales team, has accountability for lead development for sales business development and clinical sales strategies. This position is responsible for daily cold calling with a minimum of Seventy-Five (75) + touches (calls and emails) per day within defined territory, email communication, and territory relationship management with targeted sales prospects. This position is accountable for achieving conference call, sales appointments, and onsite meeting presentations targets annually. ESSENTIAL FUNCTIONS AND ACCOUNTABILITIES: Execute and Manage Organization's Inside Sales Business Development Strategy Develops new prospects and interacts with existing customer base by phone to increase organization's Infectious Disease Services and Antimicrobial Software businesses. Use relevant market and customer research to assess market potential and identify appropriate new business opportunities. Coordinates with Business Development & Clinical Sales to ensure monthly goals are met. Supports Business Development and Clinical Sales for meeting preparation and onsite meeting appointments. Partners effectively with Business Development and Clinical sales, marketing as well as other members of Executive Team to drive territory coverage and maintain positive hospital relationships. Cross Functional Provides timely and accurate inside-sales data, reporting, and analytics to support Business Development and Clinical Sales within the assigned territory. Serves as a cross-functional resource, providing operational and administrative support to Business Development, Clinical Sales, and Executive Leadership as needed. Supports ID Connect team members in assigned initiatives while consistently upholding ID Connect Core Values. Functional Travel in support of sales training or meetings, customer sites, or trade shows as required, Effectively manage Salesforce Database for prospect and client management activities. Manage prospect development by entering and updating all pertinent data within SalesForce Database. Provide weekly Inside Sales Business Development Activity Reporting MINIMUM QUALIFICATIONS REQUIRED: Experience: 5+ years of progressive experience in insides sales, hospital sales marketing. Qualifications, Competencies, Position Requirements: Inside sales skills, including demonstrated knowledge of hospital market with an emphasis on Infectious Disease offerings. Organization skills for proper territory management. Ability to work independently in a virtual environment Demonstrated record of achievement in prior inside sales position preferred. Excellent verbal, written, and telephone skills required. Creativity a plus. Ability to learn and retain specific information as it pertains to position. Computer literacy required. Familiarity with SalesForce Database management. Ability to manipulate and manage spreadsheets. Demonstrate an aptitude for selling products or services over the telephone. *NOTE: This description outlines the primary responsibilities of the position and is not intended to be all-inclusive. Additional job-related duties may be assigned.
    $66k-104k yearly est. 17d ago
  • Campus Minister - Lancaster

    International Friendships, Inc. 3.7company rating

    Lancaster, PA jobs

    Job Description Introducing IFI, and why you want to be a Lancaster Campus Minister with us: International Friendships, Inc. is a Christian non profit, whose mission is to extend life-changing hospitality and friendship to international college students. We do this by offering services, such as airport pickups, holiday hosting, temporary housing, conversation partnerships, and social events and trips. Expected work schedule for the Lancaster Campus Minister: Full- or part-time, flexible schedule Occasional evenings and/or weekends for specific ministry needs Annual conferences such as the IFI Staff Retreat Pay structure for a Lancaster Campus Minister: Requires the development of a ministry partner team which supplies the necessary prayer and financial support to cover salary, benefits, and ministry expenses Training is provided to develop a team of ministry partners Pay range is typically between $25,709 and $80,000 after the period of support development, based on experience and other factors Lancaster Campus Minister Benefits: Paid vacation, sick, holidays, and more (once eligible) Health benefits (medical, dental, and vision) for eligible staff Flexible hours and work-from-home availability Work for a growing Christian organization Staff care team to support mental, social, and spiritual wellness Responsibilities: Not only does Lancaster County boast of farmlands, family style feasts and the Amish, it's also a great location to meet students from all over the world. Between Millersville University and Franklin and Marshall College, there are over 500 international students ready to receive hospitality and to make a friend. It's a great place to live and minister to students from all over the world. This position is part of the Lancaster ministry team and requires the candidate to live near the campus on which they will be serving. As a Lancaster Campus Minister, you will: Participate in IFI-sponsored outreach and special events on campus. Share the love of God with international students through personal relationships and Bible discussions. Mentor international students through personal involvement. Develop and maintain financial and prayer partnerships. Meet regularly with supervisor for input and direction. Study international cultures, especially those of the people you serve. Qualifications needed of a Lancaster Campus Minister, including Spiritual Characteristics Adherence to IFI's statement of faith, core values, and policies Faithful in evangelism and hospitality to international students as well as discipling believers to do the same Well organized, takes initiative, able to work independently or collaboratively Flexible and adaptable Proficient with technology necessary to the ministry, including Microsoft Office and Google applications Education/Experience Preferred for a Lancaster Campus Minister: Minimum of a Bachelor Degree Minimum of one-year involvement in campus ministry or completion of IFI ISEED Program International Friendships, Inc. (IFI) is a faith-based organization. Therefore, only those willing to adhere to IFI's statement of faith, core values, and policies will be reviewed for this open position. International Friendships, Inc. is otherwise an equal opportunity employer. Job Posted by ApplicantPro
    $27k-33k yearly est. 7d ago
  • Procedure Writer

    System One 4.6company rating

    Berwick, PA jobs

    Procedure Writer (PPA Certified) - Contract Duration: 10-week contract Schedule: Full-time, temporary Per Diem: Available for qualified candidates We are seeking an experienced Procedure Writer with a PPA Writer Certification to support a short-term, high-impact documentation initiative. This role will be responsible for updating and standardizing existing procedures, incorporating required reference materials, and ensuring accurate migration of procedures into a new digital medium. The position requires initial onsite presence in Berwick, PA for onboarding and in-processing. Following this period, there is potential for hybrid or fully remote work, based on project needs and performance. Key Responsibilities + Review, revise, and update existing procedures to ensure completeness, clarity, and compliance + Incorporate required reference materials, job aids, and supporting documentation within each procedure + Upload and format procedures accurately within a new documentation or content management platform + Ensure all procedures meet established procedural writing standards and PPA guidelines + Collaborate with subject matter experts (SMEs) to validate technical accuracy and workflow clarity + Identify gaps, inconsistencies, or outdated content and recommend improvements + Maintain version control and documentation traceability throughout the update process + Meet project timelines and quality standards within a fast-paced, deadline-driven environment Required Qualifications + PPA Writer Certification (required) + Proven experience as a procedure writer, technical writer, or documentation specialist + Experience updating or migrating procedures into a new system or digital platform + Strong attention to detail and accuracy, particularly in regulated or controlled environments + Excellent written communication and organizational skills + Ability to quickly understand technical processes and translate them into clear, usable procedures + Proficient with document management systems and standard office software Preferred Qualifications + Experience supporting manufacturing, operations, utilities, or regulated industries + Familiarity with procedural governance, compliance, or audit-readiness initiatives + Experience working on short-term, high-volume documentation projects Work Environment & Travel + Initial onboarding and in-processing must be completed onsite in Berwick, PA + Hybrid or remote work options may be available following the initial onsite period + Per diem available for candidates requiring travel and temporary lodging System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: #180-Eng Madison System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
    $45k-65k yearly est. 4d ago
  • Senior Grants and Contracts Coordinator

    Maternity Care Coalition 3.6company rating

    Philadelphia, PA jobs

    Maternity Care Coalition (MCC) is a community-based nonprofit organization serving Pennsylvania and Delaware with over four decades of commitment to improving maternal and child health and early care and education. MCC's mission is to improve the health and well-being of pregnant women and parenting families and enhance school readiness for children ages 0-3. We achieve this through direct service, advocacy, and research, in collaboration with individuals, families, providers, and communities. We envision a future where parents impacted by racial and social inequities can birth with dignity, parent with autonomy, and raise babies who are healthy, growing, and thriving. Position Summary Maternity Care Coalition seeks a Senior Grants and Contracts Coordinator to work with program leaders to develop, monitor and adjust program budgets in order to meet program needs, respond to specific proposals, ensure compliance with complex funder requirements and strengthen MCC's overall financial capacity. This position provides timely advice to guide program leaders in ensuring spending aligns with the budget and program goals and proposes solutions when changing circumstances present financial challenges or opportunities. This position also interacts with external stakeholders to address questions or propose solutions. The successful candidate will be able to interact with MCC's accounting system (Abila MIP) and understand MCC's overall financial needs. Familiarity with cost accounting and the requirements of Federally Funded grants is strongly preferred. Essential Tasks In collaboration with the key internal stakeholders, primarily program leaders and the grants management team, develop budgets that will help to respond to specific proposals, meet program needs, ensure compliance with complex funder requirements, and strengthen MCC's overall financial capacity. Timely collection and dissemination of relevant financial documents and various administrative materials in support of proposal development and/or funder requests. Read and properly interpret funder requirements as they pertain to budgets, allowable expenses, and financial information, and as they pertain to selected administrative matters not handled by the program. Establish systems to ensure ongoing compliance over the period of the grant, including access to and compliance with any information required in various funder portals. Set up financial reporting systems, in collaboration with overall department standards, to track actual versus budgeted spending and communicate such to program leads as appropriate - via email or in person as needed. Prepare special reports and analysis in anticipation of contract end date to ensure all funds are properly and timely utilized and to enable collaboration with the program team to address shortfalls or overages in spending. Work directly with Accounts Payable to ensure that coding for program expenses is properly assigned to the appropriate funders, making recommendations for allocations as well as responding to ad hoc questions. Support the annual audit process by collecting relevant data and supporting various transactions (e.g., funder approval correspondence). Other Tasks Attend relevant staff meetings to promote communication and execution of goals. Complete special projects specific to the function of the department or as directed by the Vice President of Finance and Administration. Other duties as assigned within the scope of position expectations. Knowledge, Skills, and Abilities Required Understanding of and enthusiasm for MCC's mission and core values, programs, Theory of Change, and commitment to Diversity, Equity, Inclusion, and Justice (DEIJ). A process-oriented and analytical mindset capable of understanding MCC systems and creating solutions in response to challenges or opportunities. A strong mathematical aptitude, attention to detail, and ability to perform accurate work, particularly with financial reporting and analysis. Ability to work independently with a high level of energy as well as interact and support a diverse variety of colleagues and stakeholders in a manner that is clear, positive, and engaging. Highly advanced skills in Excel include the use of Conditionals & Logical Operators, Basic Statistical Functions, Lookup/Reference Functions, and Pivot tables. Familiarity with and ability to use essential functions of Microsoft Office Suite, especially MS Word and PowerPoint. Willingness and ability to learn quickly and become an advanced user of database programs such as Airtable and accounting systems like MIP. Ability to organize a variety of concurrent tasks efficiently, meet deadlines, and follow up on requests in a timely and friendly manner. Ability to effectively communicate in writing and verbally with colleagues and various internal and external stakeholders. Strong interpersonal skills demonstrated by compassionate and professional interaction with diverse groups of co-workers, external partners, clients, and members of the community. Experience, Education, and Licensure Required: Two years of professional experience developing, preparing, and monitoring budgets Associate's degree from an accredited university or a combination of education and equivalent experience considered in lieu of a degree. Preferred: Three years of experience in finance and with grants and contracts at a non-profit organization or equivalent experience. Experience working with and understanding the requirements of Federally funded government contracts. Bachelor's degree in finance, Accounting, or Business Management from an accredited university. Other Position Factors The other position factors described here are representative of those that an employee must meet to perform the essential tasks of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Able to work from home The employee must occasionally lift and/or move up to 30 pounds. Operate related office equipment and use necessary tools. Regular keyboarding and computer use. Although work is primarily indoors, you will be required to travel outside to client and community locations. Position may require occasional trips to attend conferences, seminars, and meetings. May require working non-traditional hours based on operational needs.
    $39k-51k yearly est. Auto-Apply 10d ago
  • Remote Customer Service Representative

    Disabled Veteran Solutions 4.1company rating

    Wellsboro, PA jobs

    Customer Service Representative - Technical Disabled Veteran Solutions (DVS) Pay: Competitive, Based on qualifications Status: Full-Time Regular (36-40 hours/week) Disabled Veteran Solutions (DVS) is a nationally recognized Service-Disabled Veteran Owned Small Business (SDVOSB) providing high-quality Business Process Outsourcing (BPO) services. We are committed to excellence, accountability, and service-both to our clients and to the employees who power our success. At DVS, we value professionalism, reliability, and a customer-first mindset. Position Overview The Customer Service Representative (CSR) role is responsible for delivering exceptional customer care and creating sustainable value for customers through phone, email, text, web chat, and case management interactions. This role supports a high-volume tolling services program and requires strong communication skills, attention to detail, and the ability to navigate multiple systems while delivering accurate, empathetic support. Successful candidates are dependable, tech-savvy, customer-focused, and able to thrive in a structured, performance-driven call center environment. Key Responsibilities Customer interactions may include, but are not limited to: Reviewing and updating toll account information Processing tolls, violations, and related inquiries Resolving toll charge disputes Assisting with congestion pricing questions Guiding customers through application status checks and walkthroughs Additional responsibilities include: Managing a high volume of inbound inquiries in a timely and professional manner Working suspended customer accounts to bring them current while educating customers on best practices to maintain account standing Identifying different account types (e.g., residency-based, DMV-related) and ensuring proper routing or resolution Creating, documenting, and reviewing service requests accurately Collaborating with internal departments to ensure customer issues are fully resolved Delivering consistently high-quality customer service across all interactions Training & Attendance Requirements Training Schedule: Training Start: 4/8/2026 Training Hours: 8:30 AM - 5:00 PM EST, Monday-Friday, 100% Mandatory Attendance for the duration of training Training Duration: Approximately 3 weeks Webcam usage is required during training and production. Associates may be asked to be on camera for coaching sessions or team meetings. Training and nesting (a supervised transition period into live customer interactions) are 100% mandatory. Attendance is critical to success in this role. No time off, late arrivals, or early departures are permitted during training or nesting Failure to meet attendance requirements during training may result in termination Two assessments must be passed during and at the conclusion of training to meet employment requirements Work Schedule & Availability Open availability required Monday-Friday, 7:00 AM - 7:30 PM EST and Saturday - Sunday, 8:00 AM - 2:30 PM EST Employees are Scheduled a regular 8 hour shift, 5 days per week within the week on rotation, Every other Saturday required (counted as one of the 5 scheduled days) Production Hours: Monday-Friday: Between 7:00 AM - 7:30 PM EST Saturday & Sunday: Between 8:00 AM - 2:30 PM EST Note: Schedules are based on business needs and may change weekly. Shifts may vary day-to-day. If assigned the last shift of the evening, extended hours may be required based on call volume. Overtime is paid for hours worked over 40 in a workweek. Compensation & Benefits Paid training at the applicable hourly rate Benefits after 90 Day Probationary period is completed Equipment & Technical Requirements A Company-issued computer, Monitor, Mouse, Keyboard, Webcam and headset will be provided for performing job functions. Candidates must have: Reliable, high-speed internet (hard-wired via Ethernet; Wi-Fi and satellite internet are not permitted) A private, dedicated workspace suitable for remote work Candidates will be required to demonstrate computer proficiency through an assessment and a live Microsoft Teams session. Minimum Qualifications High school diploma required, Associate Degree or higher preferred. Minimum of 6 months customer service experience (call center experience preferred) Strong verbal and written communication skills, MUST be able to read, write, speak and understand English language fluently Basic to advanced computer proficiency and ability to navigate multiple systems required Ability to troubleshoot common technical issues Ability to pass background check and drug screening (no cost to candidate) Professional, dependable, and able to adhere to strict attendance and scheduling requirements Additional Employment Information This is a full-time position; part-time roles are not available Schedules are assigned based on program needs Lunch and break schedules are assigned and must be adhered to Ready to Apply? If you meet the qualifications listed above, you're dependable, customer-focused, and ready to succeed in a structured, remote call center environment, we encourage you to apply today. Join Disabled Veteran Solutions and be part of a mission-driven organization committed to excellence, service, and professional growth. Interviews for qualified applicants will begin the week of February 13, 2026, Hiring closes March 6, 2026, Training begins on April 8, 2026. A pre-employment drug screening and criminal background check are required prior to employment.
    $28k-36k yearly est. 2d ago
  • Privacy Manager

    Merakey 2.9company rating

    Lafayette, PA jobs

    Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Privacy Manager to join our team. Salary range: $65,000-$75,000 (depending on experience) Remote Position: This opportunity is available for candidates residing in PA, DE, FL, LA, MD, NJ, OH, TX, and VA. The Privacy Manager will directly supervise the Privacy Team while providing leadership and guidance. This individual will also be responsible for monitoring the day-to-day internal processes for conducting privacy focused investigations and responding to privacy inquiries within a large behavioral health, intellectual disability, and educational provider. Duties include: * Manage a team of Privacy staff to ensure completion of privacy focused investigations, and medical records requests according to Federal, State, Payer, and Contractual Agreements across all divisions and departments of Merakey. * Manage privacy inquiries requests from the Merakey Quality and Compliance Organization helpline. * Oversee privacy investigations per relevant regulatory guidelines as well as internal policies and practices and create and maintain documentation of investigations and corrective actions. * Coordinate notification of investigation outcomes through scheduled Findings Calls; inclusive of Operations, Human Resources, and other identified Merakey Department services representatives. * Revise and/or develop privacy policies under the direction of the Privacy Officer and provide guidance to employees on the organization's Privacy Program. * Support the Privacy Officer in annual training development and educate staff on applicable compliance rules, regulations, and best practices. * Lead in the preparation of privacy presentations and reports such as inquiry, investigation, and breach metrics. * Oversight and management of assigned team's utilization of the Quality and Compliance Organization Management System (QCOMS); to include documentation of case management activity and alignment with internal Key Performance Indicators. * Staying up to date on legal, regulatory and enforcement developments to ensure continuous improvement of the privacy program. * Facilitate individual supervision and team meetings, as well as regular case reviews with members of assigned team, relative to case assignment(s), case management and performance. * Maintain professional and prompt communication and correspondence with Operational Leadership; specific to compliance review/investigations and case management activities. Benefits Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: * Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. * Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. * DailyPay -- access your pay when you need it! * On the Goga well-being platform, featuring self-care tools and resources. * Access Care.com for backup childcare, elder care, and household services. * Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). * Tuition reimbursement and educational partnerships. * Employee discounts and savings programs on entertainment, travel, and lifestyle. * Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - **************************************** About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply! Qualifications * Bachelor's Degree, required. * 3+ years' experience working in compliance and/or privacy in a healthcare or human services related field required. * Minimum 1 year supervisory/managerial experience required. The ideal candidate will possess: * Working knowledge of healthcare and privacy requirements, such as HIPAA and state privacy regulations, among others. * Demonstrated ability to prioritize and effectively complete tasks timely. * Technical and database management abilities.
    $65k-75k yearly 3d ago
  • MO - 4/11 - 760272 - Linux Administrator -

    FHR 3.6company rating

    Harrisburg, PA jobs

    *** Hybrid, full-time position - At least one day on-site in Harrisburg, PA per week, but telework schedule can be subject to change. Candidates must live within an hour of Harrisburg to be considered. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. *** **Candidate must work EST Business Hours. ** Our direct client has an opening for a Linux Administrator position # 760272. This position is for 12+ months, with option of extension, and will be worked in a Hybrid schedule (1 day on-site in Harrisburg, PA each week, but telework schedule can be subject to change) - Local to Harrisburg, PA area Candidates only. (must work EST business hours). If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Below is the job description - Resumes due ASAP - Description: Server Administration: a. Install, configure, and maintain Linux servers, ensuring high availability and performance. b. Perform system upgrades, patch management, and security enhancements. (Satellite) c. Troubleshoot and resolve server-related issues promptly to minimize downtime. d. Creating "golden" system images e. Install and configure Linux OS using Satellite or CD f. Container setup and deployment g. Container administration h. Building automated systems. Ansible automation of tasks. i. Experience with containerization (Docker, Kubernetes, OpenShift) 2. User Account Management: a. Setup user accounts and SUDO access b. Setup group access c. Implement security policies to protect sensitive data 3. Maintain security: a. SELinux b. FireEye 4. Networking: a. Setup bonding and EtherChannel's b. Work with networking to resolve issues 5. Backups and monitoring: a. Work with the backup team to back up the OSs b. Work with the monitoring team to setup up alerting for the Oss 6. Containerization: a. Maintain containered environments b. Migrate applications to Linux containers 7. Documentation a. Maintain accurate and up-to-date documentation of system configurations and procedures. b. act on and document fix in tickets. Required Skills -Red Hat Linux Experience -Shell Scripting -Experience writing Ansible playbooks -Experience with VMWare Working Knowledge of: -ServiceNow Ticketing -Git Server -Cloud (Azure/AWS) By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
    $75k-98k yearly est. 20d ago
  • Utility & Benefits Intake Specialist

    Congreso de Latinos Uni 3.9company rating

    Philadelphia, PA jobs

    The Utility and Benefits Intake Specialist (Bilingual - Spanish/English) supports families in achieving housing stability and preventing crises that can lead to involvement in the child welfare system. This role is vital in helping families remain safely housed by connecting them to essential resources such as rental and utility assistance, energy conservation programs, public benefits, and emergency financial support. The Utility and Benefits Intake Specialist works directly with families to assess their needs, screen for program eligibility, and guide them through the enrollment process for services that reduce financial strain and promote long-term self-sufficiency. This includes access to programs like SNAP, housing vouchers, LIHEAP, Medicaid, rent rebates and more. Additionally, this position provides referrals to wraparound supports like budget counseling, career services, health education, and children's programs - all of which contribute to a family's ability to maintain stable housing and avoid system involvement. By addressing barriers to housing and basic needs, the Utility & Benefits Intake Specialist plays a key role in strengthening families, reducing risk, and promoting community well-being. Services are provided in both English and Spanish to ensure equity and accessibility for the community. The Utility and Benefits Intake Specialist works with the families for one month, to monitor progress and ensure they follow through with appointments and commitments. Families needing additional support and/or going through a critical situation will be referred to Congreso's Family Empowerment Center for further assessment and additional services. This position reports to the Tax & Benefits Manager. This is a Hybrid position with onsite work conducted at Congreso's main office and occasionally within the community Mondays through Thursdays with remote work conducted on Fridays. Work location is subject to change based on program needs. This position does require some working hours on weekday evenings during the Income Tax Filing Season (January through April). The Utility and Benefits Intake Specialist applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Public Benefits, Utility Assistance, and Other Services Screen and conduct intake interviews with families (walk-ins) to determine their social service needs. Submits applications on behalf of clients for public benefits, utility assistance, and other services. Records each service and contact with clients into the required database and maintains a file for each client with the proper documentation. Conducts 30- or 60-day follow-up with all clients to determine outcome of support provided. Facilitates educational energy program workshops. Submits client referrals to outside organizations and internal agency programs and conducts follow-ups after referrals are made. Participates in the development and maintenance of referral resources for clients. Provides a high level of customer service to clients, staff and external entities Administrative Duties Works closely with the program managers to ensure client files are up to date. Routinely monitors funder databases to ensure client and staffing information is maintained. Weekly data entry of client enrollment, dismissal, demographics, and program outcomes in Unidad. Keeps relevant data organized and easily accessible for department leadership and funders. Completes special projects specific to the function of the department, as needed. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) required. Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and QualificationsMinimum Education: High school diploma required, associates degree a plus. Minimum Experience: 1 years' experience in public benefits counseling or a similar field, required. Demonstrated proficiency in Microsoft Office Suite, required. Certification/License: Mandated Reporter and Supporting Children and Families with Disabilities certificates, required and may be completed post-hire.
    $33k-42k yearly est. Auto-Apply 32d ago

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