Office Assistant jobs at Legacy Health

RAYUS now offers DailyPay! Work today, get paid today! is $22.00 - $27.00 based on direct and relevant experience. RAYUS Radiology is looking for a Lead Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Lead Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, cheerfully greeting and registering patients and performing other duties as assigned. Takes on a leadership role with the greater administrative team; from process improvements, staff planning, training and supervision. This is a full-time position, working 40 hours per week, variable hours Monday - Friday. ESSENTIAL DUTIES AND RESPONSIBLITIES: (55%) Registration Greets in and checks-in of patients scheduled for imaging services; processes payment as needed Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (25%) Scheduling & Insurance Schedules patients and enters orders Checks all exams for pre-certification with patient's insurance company Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines Assists with arranging interpreter services, transportation and hotel accommodations for patients when appropriate Maintains an up-to-date and accurate pending-scheduling list Maintains an up-to-date and accurate database on all current and potential referring physicians (15%) Staff Support Coordinates the training and onboarding of new associates Leads regular staff meetings and associate one-on-ones Assists in the hiring process for new associates Leads regular team meetings and associate one-on-ones Monitors and approves timecards Initiates and participates in annual performance evaluations, development and performance management of associates Helps develop associate schedules to provide for planned time off, ensuring appropriate staffing levels and adequate coverage Evaluates workflow and implements process improvements for the team Ensures team has knowledge of company and department policies and corresponding procedures are in place Supports associates ensuring highest level of patient satisfaction Manages department in the absence of supervisor and coordinates schedule to ensure appropriate coverage Leads special projects and/or committees, as assigned (5%) Performs other duties as assigned

RAYUS now offers DailyPay! Work today, get paid today! is $19.00 - $23.00 based on direct and relevant experience. RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a full-time position working 40 hours per week; shifts are Monday through Friday, 7:30am - 4:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (20%) Insurance Verifies patient's insurance Pre-certifies all exams with patient's insurance company Obtains insurance authorization Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling Arranges transportation, interpreters, and hotel accommodations for patients when appropriate Enters and submits patient exam orders Verifies orders match exam schedules Schedules referrals and ensures proper authorizations are obtained Schedules walk-in patients Processes requests for image orders and CDs from referring physicians and patients Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned

RAYUS now offers DailyPay! Work today, get paid today! is $18.18-$23.27 based on direct and relevant experience. RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a full-time position, working 40 hours per week, 8:30AM - 5:00PM. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (20%) Insurance Verifies patient's insurance Pre-certifies all exams with patient's insurance company Obtains insurance authorization Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling Arranges transportation, interpreters, and hotel accommodations for patients when appropriate Enters and submits patient exam orders Verifies orders match exam schedules Schedules referrals and ensures proper authorizations are obtained Schedules walk-in patients Processes requests for image orders and CDs from referring physicians and patients Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients, scheduling patient procedures, and acting a liaison between medical technologists and patients waiting for exams. In this role you will travel to multiple CDI locations in the market, and be eligible for a shift differential. You'll be part of a team providing a wide range of screening, diagnostic and interventional procedures with compassion and integrity to ensure the highest quality, access, service and value to our patients, referring providers and partners. You will play an important part in that process by actively listening to patients' needs, and showing empathy to every patient you speak with. This is a full-time position working 7:30am - 4:00pm. Essential Duties: (65%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Follows-up on any unread exams Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patients Faxes reports, billing information, and medical release forms as requested (25%) Scheduling & Insurance Schedules patients and enters orders Maintains an up-to-date and accurate database on all current and potential referring physicians Accurately maintains patient records within radiology information system (RIS) Assists with arranging interpreter services, transportation and hotel accommodations for patients when appropriate Maintains accurate pending-scheduling list Checks all exams for pre-certification with patient's insurance company Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (10%) Performs other duties as assigned

Family Resource Home Care is seeking a detail-oriented and mission-driven Veteran's Administrator to support our branches across WA, OR, ID, NM and CO. This role ensures timely and accurate handling of VA referrals, documentation, and communications, while supporting outreach and compliance efforts to enhance care for Veterans. Key Responsibilities · Referral & Documentation Management · Monitor multiple streams of communications. · Manage VA documentation. · Communication & Coordination · Monitor and coordinate compliance with branches. · Authorization Compliance · Ensure documentation meets VA Medical Center standards across multiple locations. · Reporting & Outreach Campaigns · Generate reports and intake data for outreach campaigns · Attend regional VA meetings and share recaps. · Support development of website tools, referral programs, and outreach materials. · Veteran Event Engagement · Coordinate events and outreach with branches. · Training & Development · Stay current on national and regional VA documentation standards. · Oversee branch outreach and training materials · Monitor CRM for accurate profile information Minimum Qualifications · Experience: Ideally 1-3 years' experience in data entry, administration, marketing, home care or home health care, VA, healthcare in the senior industry · Skills: Knowledgeable of administration principles and practices, computer savvy, self-starter and disciplined in setting and maintaining communications and schedule. Able to build relationships quickly and deliver succinct messaging during interactions. Demonstrated competence in task management with strong multitasking. Must be able to analyze and interpret data, gather needed information, evaluate the situation and offer suggestions. · Technical Proficiency: Strong computer/technical skills and proficiency with PC based MS Office Suite, and CRM management. Preferred Qualifications · At least 1 year of experience in administrative roles supporting healthcare, VA CCN, TriWest, home care, home health, senior living. · Bachelor's degree in business, administration, marketing, communications, or related field · Strong organizational and communication skills. · Familiarity with home care documentation and VA compliance standards. · Ability to manage multiple tasks across regional branches. · 2-3 professional references. · Must take joy in your daily work and have a great sense of humor! Work Schedule and Location · Our typical office hours are Monday - Friday, 8am-5pm. Occasional work on evenings and weekends may be required. This role will primarily be home-based/remote, however occasional office days, attendance at events and in-person meetings will be required. Ideal candidate is based in one of our market areas to help with time zones and collaboration. Benefits & Perks · Comprehensive Insurance: Medical, dental, vision, and prescription options to keep you and your family healthy. · Company-Paid Life Insurance: Peace of mind with our company-paid life and AD&D insurance. · 401(k) Plan: Secure your financial future with our retirement plan, including company matching. · Health Savings Account: Manage your healthcare costs effectively. · Employee Assistance Program: Support for personal and professional challenges. · Work Equipment: Company-provided computer and office setup. · Paid-Time Off: Accrue 3 weeks of paid vacation in your first year, and more after that · 11 Paid Holidays: Enjoy time with friends and family during the holidays. · Work From Home Flexibility: This position offers primary work from home with only occasional on-site requirements. Pay Range: $40,000-45,000/yr

The Switchboard Operator is the first contact with Providence PACE and is responsible for dealing effectively and courteously with callers, patients and fellow employees. This position provides prompt and courteous coverage of telephones during normal business hours. The function of the position actively incorporates the Mission and Vision of Providence Health Systems. In addition, may perform a variety of office, clerical and support tasks. Providence PACE is a Program of All-Inclusive Care for the Elderly that strives to keep older adults as healthy as possible living in the community through clinics, home visits and more. Join our team to help empower elders in your community to live active, independent lives. Preferred Qualifications: + Experience with a multi-line phone system. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 405005 Company: Providence Jobs Job Category: Administrative Support Job Function: Administration Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 3303 ADMINISTRATION WA Address: WA Renton 1801 Lind Ave SW Work Location: Providence Valley Office Park-Renton Workplace Type: On-site Pay Range: $20.76 - $27.98 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Join the ICHS Team! Discover how you can make a difference in people's lives and help strengthen communities. International Community Health Services (ICHS) is a nationally recognized community health center. For over 50 years, we have provided medical, dental, and wellness care to individuals and families from all regions and all walks of life many of whom face significant barriers to receiving the care they need. We believe that quality health care supports stronger families, healthier communities, and a more just society. At ICHS, we are proud of our team-based approach and the shared commitment that drives our work. We value respect, collaboration, and compassion in everything we do. When you join ICHS, you become part of a mission-driven team that believes everyone deserves the opportunity to thrive. We offer Competitive salary for the Seattle/Puget Sound region “Share the success” bonuses Insurance premiums 100% paid by ICHS Paid time off accrual up to 200 hours annually with up to 264 hours rollover year to year Automatic 4% retirement contribution 9 paid holidays a year, including 2 personal holidays Reimbursement for professional licensure Job Summary The Executive Office Administrator provides high-level administrative support, oversees the executive office, conducts special projects, prepares reports and correspondence, handles information requests, supports advocacy and public policy efforts, and performs special projects. This position provides administrative support to the Board of Directors and all Board committees. Education - Bachelor's degree required. Degree requirement may be fulfilled by an AA or AS degree with 2 years of equivalent experience.Experience - Two (2) years confidential and sensitive administrative experience. Minimum of two (2) years supervisory experience.

Clerical Assistant - Pre-Admit at Providence St. Vincent Medical Center. This is a Part-Time (0.6 FTE), Day Shift position. Pre-Surgical Services (PSS) Information Coordinator is responsible for managing the flow of pre-procedural patient information; and for the assembly and maintenance of pre-procedural patient charts. Responsibility for providing general clerical support. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St Vincent Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + Coursework/Training - 2 years training in a recognized health care program or 2 years secretarial experience in health care. + Coursework/Training - Medical terminology course. + 3 years - Medical office experience, preferably in a hospital setting or a physician's office. + Experience with a variety of Windows based software applications. Preferred Qualifications: + Coursework/Training - Health Information Management program or Accredited Records Technician (ART). Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 401500 Company: Providence Jobs Job Category: Administrative Support Job Function: Administration Job Schedule: Part time Job Shift: Day Career Track: Admin Support Department: 5002 PSVMC PRE ADMIT Address: OR Portland 9205 SW Barnes Rd Work Location: Providence St Vincent Medical Ctr-Portland Workplace Type: On-site Pay Range: $19.40 - $29.08 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

The clerical assistant is a patient-facing position that provides scheduling and support to the front desk and clinic. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Seaside Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 1 year experience in a customer service-oriented environment. Preferred Qualifications: + H.S. Diploma or GED in General Studies + Upon hire: AHA HeartSaver certification or AHA BLS certification (for some Rehab clinic locations) + Experience in medical environment OR + Rehab field OR + Working with medical terminology + 1 year experience utilizing MS Office Suite or other Windows-based software programs. + Experience with computerized patient scheduling programs. + Experience with EPIC Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 405034 Company: Providence Jobs Job Category: Administrative Support Job Function: Administration Job Schedule: Per-Diem Job Shift: Day Career Track: Admin Support Department: 5000 PSH OP REHAB Address: OR Seaside 725 S Wahanna Rd Work Location: Providence Seaside Hospital-Seaside Workplace Type: On-site Pay Range: $18.08 - $27.10 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

The McClendon Center, founded in 1980, is a certified community based service provider operating under the District of Columbia Department of Behavioral Health. As a leading not-for-profit organization in Washington, DC, the McClendon Center provides outpatient behavioral rehabilitation to the mentally ill by fostering creativity, promoting friendship, instilling independence, and providing an outlet for emotional growth and greater participation in the community. Accredited by Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the McClendon Center operates two programs: Day Program Services and the Core Services Agency (CSA). McClendon Center operates programs in two locations, a day program near Metro Center and an outpatient service clinic in the NOMA section of DC. The Center has revenues of approximately $4.5 million, with contracts from the Department of Behavioral Health, three Managed Medicaid Organizations, and grants from various foundations. McClendon Center is a respected and highly rated agency in the District of Columbia, having received the highest rating on the Department of Behavioral Health's provider scorecard three out of the last five years. The Center is also the only independent mental health agency in the District to be accredited by the Joint Commission on Accreditation of Healthcare Organizations. This link is to a video made in January 2015 about one of the Center's staff members, and speaks to the way in which the Center works with its clients. *************************** BASIC FUNCTIONS: The Office Engagement Coordinator will assist the Community Support Specialists (CSS), Psychiatrists and Nurses in working with consumers who are waiting in the lobby for psychiatric appointments. The Office Engagement Coordinator will help consumers by checking the progress of their goals for recovery and assist the CSS in attending psychiatric appointments when a CSS cannot be present. They will also take the lead in handling emergencies, crisis and walk-ins. Much of this work involves engaging consumers prior to psychiatric appointments, forming trusting and respectful relationships, which are both therapeutic and supportive, in the manner to be most helpful for consumers. PRINCIPAL ACCOUNTABILITIES: Meet with all consumers coming in for appointments to specifically review and update consumer profiles, document any changes, update Release of Information Forms, and review medical records and medications to ensure that they are still current. Complete daily rounds of documentation and keep an organized file of records. Assist the CSS in providing ongoing support and assessment of consumers' progress who come to McClendon Center for nursing and psychiatric appointments by reviewing a consumer's treatment plan, ensuring that it is active, valid, signed by a Licensed Clinician and the consumer. Facilitates the development and updating of the service plan and life domains assessment as needed. And communicate back to the assigned CSS. Review Social Determinants of Health Screeners and assist consumers and CSS in locating and utilizing community resources, such as self-help groups and recreational centers. Review Med Clinic Appointments for the following day and determine compliance with QI measures such as Informed Consent for Psychiatric Medications, Abnormal Involuntary Movement Scale, and Monitoring Labs. Assist Doctors and Nurse in ordering and uploading lab test orders and results and communicating results to providers for review. Facilitate care coordination efforts with other providers such as primary care providers and other specialists by confirming appointments, requesting records, and responding to record requests. Assist consumers and CSS in resolving pharmacy, medication refills and prior authorizations requests. Assist consumers in attending appointments by reviewing transportation support options with the consumer and CSS and if needed, assist the consumer in booking transportation via insurance. Assist and supports consumers in crisis situations and emergency situations when they come to McClendon Center. Serves as a backup to the CSS in the event that a CSS is unable to meet with a consumer. Accompany consumers by sitting in psychiatric appointments at the CSA when the consumer's CSS is unable to attend. And ensuring that the next psych appointment is scheduled. Assist consumers in symptom self-management, monitor consumers' compliance with medication, and any response, side effects, or medication problems. Assist consumers in accessing health-related services as needed. Provide education, support and consultation to consumers' families and support systems as appropriate. Communicating all client interaction to the Consumer's CSS so that we are working with the consumer in a consistent and coordinated way. Document all services provided through proper billing and writing progress notes within the required timeframe. Participate in staff meetings, case conferences and training sessions as appropriate, and work collaboratively with all collateral agencies demonstrating positive interaction. Maintain a billable average for each day worked (3 hours per day). Maintain the confidentiality of consumers at all times and operates within the Code of Ethics of the United States Psychiatric Rehabilitation Association. Develop familiarity with JCAHO, Medicaid and Department of Mental Health standards and compliance requirements, and assist as needed in maintaining JCAHO accreditation, Medicaid compliance and DMH. Offer support and coverage to Office Administrator, including facilitating lunch breaks and covering roles in limited manner during absences. May perform other duties as assigned as directed by the Nurse, Medical Director or President & CEO. SPECIALIZED KNOWLEDGE AND SKILLS REQUIREMENTS: Ability to coordinate with a multi-disciplinary team within an outpatient mental health agency. A superior communicator, who shares information readily and concisely, listens as well as gives advice, and respects the abilities of others. Knowledge of sound ethical practices and principles related to the care of mental health consumers. Excellent written and verbal communication skills. Excellent computer skills, including operating Microsoft Office Suite programs. Knowledge and ability to navigate an Electronic Medical Record (EMR), including data entry. Ability to relate to adults diagnosed with serious and persistent mental illness, using knowledge of concepts, principles, and theories related to mental health and mental illness. Ability to perform amicably in an environment serving the seriously and persistently mentally ill adult population. Ability to respect and uphold client confidentiality. Ability to exhibit a high level of organizational skills and able to prioritize and multi-task without direct supervision. Qualifications MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's Degree in a social science or related field. One (1) to four (4) years of experience in a social services or nonprofit environment. Experience in mental health or a similar agency is highly desired. Possession of a valid driver's license and operating vehicle on all workdays, with necessary insurance coverage in order to transport consumers. Physical Demands: The position requires moderate physical effort on a daily basis such as walking, bending, stooping, and standing for periods of time. Additional Information At the McClendon Center you will find powerful resources for career long success. . If you are ready for a new challenge in your professional career, submit your cover letter and resume online. At McClendon Center you will find powerful resources for career-long success, including: A competitive starting base salary of $42,900 - $50,500 annually based on relevant work experience (community mental health). Professional support and career development. A package of comprehensive benefits including 100% employer paid health, dental and wellness, AFLAC supplemental benefits, four weeks of combined sick and vacation leave, 403(b) retirement employer contributions, Incentive programs, Tuition stipend, Public Service Loan Forgiveness eligibility, life insurance, EAP (Employee Assistance Program). Company paid holidays. The latest technology and work tools including a laptop and iPhone. Resumes are reviewed on a rolling basis. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. McClendon Center is an equal opportunity employer and does not discriminate on the basis of race, color, national and ethnic origin, sex, marital status, religion, or disability. No phone calls, please. Note: McClendon Center is not accepting resumes or referrals from agencies. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if McClendon Center hires the candidate.

Pay range: $20.22 - $24.66 per hour, based on experience. This position comes with a benefits package that includes medical, dental, vision, a 403(b) retirement plan, and Earned Time Off (ETO). ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Receptionist REPORTS TO POSITION: Manager of Administrative Operations DEPARTMENT: Administration DATE LAST REVIEWED: December 4, 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The Front Office Receptionist will be responsible for the overall front office administrative functions within assigned department(s). POSITION OVERVIEW: The Receptionist at St. Charles Health System serves as the first point of contact for visitors, providing administrative support and exceptional customer service to all St. Charles Health System caregivers, providers, and visitors in person and via telephone. This role ensures smooth day-to-day operations of the front desk and assists with various office tasks to maintain an organized and welcoming environment for the Administrative Office Suite. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Provides reception support by greeting, assisting, answering questions, and directing visitors when they enter the Administrative Suite utilizing appropriate customer service skills. Processes incoming mail for the Administrative Office Suite and distributes appropriately. Assists with administrative tasks such as data entry, filing, document preparation, drafts reports, letters, minutes, and other materials. Schedule and confirm appointments, meetings, and conference room bookings. Provides technical, audio visual, desktop publishing (Outlook, Excel, Word, Publisher, Visio, and Power Point) expertise in program applications and technologies for caregivers. Provides support to achieve and maintain compliance with all local, state, and national health care guidelines, rules, and regulations (Joint Commission, Medicare/CMS, Health Division, ISO, etc.). Coordinates office supplies inventory and ordering. Responsible for stocking supplies, managing office equipment, coordinating service and maintenance, as necessary. Role models, leads, and influences the organizational design and effectiveness of the "One St. Charles" operational model to promote interdisciplinary collaboration and shared accountability while continually improving the experience of patients, physicians, providers, and caregivers. Supports the vision, mission, and values of the organization in all respects. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients, and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High school or GED. Preferred: Bachelor's degree. LICENSURE/CERTIFICATION/REGISTRATION: Required: N/A Preferred: N/A EXPERIENCE: Required: Minimum two (2) years' administrative or office experience. Preferred: Three (3) years' experience in a Receptionist/Administrative Assistant level role, including proficiency at handling multiple tasks. Previous hospital or healthcare experience. Knowledge of medical terminology. PERSONAL PROTECTIVE EQUIPMENT Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: General: Must have excellent oral and written communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System. Must have strong teamwork and collaborative skills. Must be able to efficiently handle telephone calls and meeting & resource coordination. Must have excellent organizational skills and attention to detail. Must have intermediate to advanced proficiency in Microsoft applications, database management, and document preparation. Must be able to learn various new computer programs in a timely manner as required. Must be personable, professional, and maintain a positive attitude. Must be able to work in a fast-paced environment with frequent interruptions while maintaining the highest level of confidentiality. Must be able to multi-task and work independently with little or no supervision and make sound decisions. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-25 pounds, operation of a motor vehicle. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP Schedule Weekly Hours: 20 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: RECEPTIONIST Scheduled Days of the Week: Monday-Friday Shift Start & End Time: 9:00 am - 2:00 pm

Pay range: $20.22 - $24.66 per hour, based on experience. This position comes with a benefits package that includes medical, dental, vision, a 403(b) retirement plan, and Earned Time Off (ETO). ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Receptionist REPORTS TO POSITION: Manager of Administrative Operations DEPARTMENT: Administration DATE LAST REVIEWED: December 4, 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The Front Office Receptionist will be responsible for the overall front office administrative functions within assigned department(s). POSITION OVERVIEW: The Receptionist at St. Charles Health System serves as the first point of contact for visitors, providing administrative support and exceptional customer service to all St. Charles Health System caregivers, providers, and visitors in person and via telephone. This role ensures smooth day-to-day operations of the front desk and assists with various office tasks to maintain an organized and welcoming environment for the Administrative Office Suite. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Provides reception support by greeting, assisting, answering questions, and directing visitors when they enter the Administrative Suite utilizing appropriate customer service skills. Processes incoming mail for the Administrative Office Suite and distributes appropriately. Assists with administrative tasks such as data entry, filing, document preparation, drafts reports, letters, minutes, and other materials. Schedule and confirm appointments, meetings, and conference room bookings. Provides technical, audio visual, desktop publishing (Outlook, Excel, Word, Publisher, Visio, and Power Point) expertise in program applications and technologies for caregivers. Provides support to achieve and maintain compliance with all local, state, and national health care guidelines, rules, and regulations (Joint Commission, Medicare/CMS, Health Division, ISO, etc.). Coordinates office supplies inventory and ordering. Responsible for stocking supplies, managing office equipment, coordinating service and maintenance, as necessary. Role models, leads, and influences the organizational design and effectiveness of the “One St. Charles” operational model to promote interdisciplinary collaboration and shared accountability while continually improving the experience of patients, physicians, providers, and caregivers. Supports the vision, mission, and values of the organization in all respects. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients, and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High school or GED. Preferred: Bachelor's degree. LICENSURE/CERTIFICATION/REGISTRATION: Required: N/A Preferred: N/A EXPERIENCE: Required: Minimum two (2) years' administrative or office experience. Preferred: Three (3) years' experience in a Receptionist/Administrative Assistant level role, including proficiency at handling multiple tasks. Previous hospital or healthcare experience. Knowledge of medical terminology. PERSONAL PROTECTIVE EQUIPMENT Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: General: Must have excellent oral and written communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System. Must have strong teamwork and collaborative skills. Must be able to efficiently handle telephone calls and meeting & resource coordination. Must have excellent organizational skills and attention to detail. Must have intermediate to advanced proficiency in Microsoft applications, database management, and document preparation. Must be able to learn various new computer programs in a timely manner as required. Must be personable, professional, and maintain a positive attitude. Must be able to work in a fast-paced environment with frequent interruptions while maintaining the highest level of confidentiality. Must be able to multi-task and work independently with little or no supervision and make sound decisions. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-25 pounds, operation of a motor vehicle. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP Schedule Weekly Hours: 20 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: RECEPTIONIST Scheduled Days of the Week: Monday-Friday Shift Start & End Time: 9:00 am - 2:00 pm

Community Name: Disciples TerraceThe Office Coordinator works directly with the Housing Manager and is responsible for coordinating the management office to assist with the over-all operation of the housing facility, within the policies and procedures approved and established by the US Department of Housing Urban Development (HUD) and United Church Homes (UCH). Essential Functions Statement(s) Assists with the management of the applicant waiting list (updates list, sends letters to prospective applicants to keep list current) Coordinates the move-in process and updates all information and notifications accordingly Updates information after residents have moved out Coordinates the recertification process (income and eligibility re-verification) for all residents on an annual basis Updates Enterprise Income Verification (EIV) book Collects rent from residents and makes daily bank deposits Processes invoices for payment Assists the Housing Manager with the development of the upcoming yearly operating budget, which is ultimately set and approved by the Regional Manager Coordinates information and paperwork for Special Claims submission by Housing Manager Coordinates information and paperwork for Reserve for Replacement requests as submitted by the Housing Manager Coordinates and sends reports/data required by the Central Office and HUD Keeps facility management office well organized and properly maintained Answers incoming phone calls Requests guidance and training from Manager or Regional Manager as needed Develops and implements emergency procedures and evacuation plans under the direction of the Housing Manager Maintains contacts for emergencies (including voice mail and answering service) Maintains emergency contact numbers for the residents, police, fire department and medical facilities as needed Receives and maintains work order requests for repairs and maintenance of apartments, common spaces, structures and grounds, ensuring a response time of 24 hours Coordinates maintenance contracts for review by the Housing Manager and approval of the Regional Manager Assists with yearly apartment inspections as needed Maintains a professional working relationship between staff, applicants, guests, residents and their family Assists with implementing Resident Satisfaction & Valuation Program (RSVP) and responding to resident concerns in a timely manner Assists with encouraging the development of social programs for the residents Plans and organizes monthly resident activities Maintains a monthly newsletter and calendar of events for residents Understands and upholds Fair Housing laws and the Affirmative Fair Housing Marketing Plan (AFHMP) Works with Housing Manager to maintain a 95% to 100% occupancy rate Assists with reviewing staff Time Sheets for accuracy Submits forms to the HR department as needed, and in a timely fashion Performs all other duties as assigned or directed Competency Statement(s) Initiative - Ability to make decisions or take actions to solve a problem or reach a goal. Interpersonal - Ability to get along well with a variety of personalities and individuals. Communication, Oral - Ability to communicate effectively with others using the spoken word. Communication, Written - Ability to communicate in writing clearly and concisely. Responsible - Ability to be held accountable or answerable for one's conduct. Skills & Abilities Education: High School Graduate or General Education Degree (GED): Required Experience: Two (2) years of business office experience Computer Skills: Must be able to proficiently operate a computer, the Internet, Microsoft Office, other relevant software and basic office equipment Certifications & Licenses: Must have a valid driver's license Other Requirements: Previous office experience helpful; Must be able to read, write, understand and speak the English language; Must have strong interpersonal and communication skills; Must be highly motivated to assist and ensure the well-being of residents; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionDescription: JOB SUMMARY: The Administrative Support Specialist provides welcoming, professional, and direct front-office support as needed in assigned location(s), as well as assisting office staff with guidance on administrative functions, business requests, and resources. May serve as a mentor to other front-office staff, help to resolve lower-level issues, and refer matters to higher level staff as appropriate. ESSENTIAL FUNCTIONS: Serves as the first point of contact for clients, family members, and others, providing a welcoming and professional demeanor; Attends to appropriate requests of clients using exceptional customer service and client care; Answers multi-line phone system efficiently and professionally, transfers calls, and takes/delivers messages as needed; Is responsible for referral management, including processing of incoming referrals from internal and external parties to gather appropriate information, complete data entry into EMR, make initial contact with the client for scheduling in a timely manner, and closing the loop with the referring party; Additionally manages the referral tracking system and coordinates referrals with psychiatric care and/or other outside specialists; Creates client files as needed, verifies accuracy and completeness of all client data, runs reports for clinical staff to complete files for billing for both the file and EMR database; Organizes and schedules client appoints for all of the team to ensure the schedule is fully booked without double-bookings occurring; Is responsible for management of data entry of clinician case reports into EMR for admittance and discharge; Provides other administrative support including collecting payments, verifying insurance pay sources, verifying demographic information, obtaining client consent forms and releases of information, maintaining client attendance reports, scanning client records into EHR system, preparing and proofing reports, notices, correspondence, overseeing and maintaining office filing system and prescreening mail and faxes; Manages procurement of program supplies/equipment on behalf of the programs, coordinating with approved BestCare vendors, Admin fiscal/operations staff; Maintains supply inventory and orders supplies/tracks expenses; Oversees fiscal coordination with Finance (mgmt. of petty cash, weekly deposits, and managing client payments; Trains new staff on Front Office processes/procedures, maintaining documentation on all process changes and improvements; Schedules and participates in team meetings for administrative purposes, to take notes and coordinate projects with the larger team; Supports the office operating needs and changes with office space and serves as the point of contact for needs/questions of approved contracted vendors such as the landlord, cleaning company, and landscape company; Manages the program team's schedule, including organization of schedule template in EMR, Outlook and Teams platforms; Organizes, manages, and communicates the schedule for community meetings and internal meetings in the conference room; Provides complex, confidential, and specialized clerical and administrative activities in support of the program; May be engaged with entering additional data for MOTs, EAP, Health App organizations, and Problem Gambling data into additional outside platforms; Follows accounting and recordkeeping policies and practices in assigned program; Creates, maintains, and enters information accurately into databases and EHR system; Conducts regular safety inspections and ensures all documentation logs are completed for safety equipment, PPE in stock, utilized/completes safety documentation related to safety aspects; Answers and creates professional emails daily, documents outreach to clients, and documents incoming referrals; Ensures that the reception area and office are kept clean, sanitized, and presentable; Conducts special projects as directed; Other related duties as assigned. ORGANIZATIONAL RESPONSIBILITIES: Performs work in alignment with BestCare's mission, vision, values; Supports the organization's commitment to foster and maintain a culture of inclusivity, equity, open-mindedness, cultural awareness, compassion, and respect for all individuals; Strives to meet Program/Department goals and supports the organization's strategic goals; Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs; Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes; Attends required program/staff meetings and completes assigned training timely and satisfactorily; Ensures that any required certifications and/or licenses are kept current and renewed timely; Works independently as well as participates as a positive, collaborative team member. Performs other organizational duties as needed. REQUIRED COMPETENCIES: Must have demonstrated competency or ability to attain competency for each of the following within a reasonable period: Strong proficiency in MS Office 365 (Word, Excel, Outlook), EMR system, MOTS, virtual meeting platforms, internet, and ability to learn new or updated software Proficiency with report-writing techniques and strong understanding of basic accounting practices and recordkeeping Ability to understand and follow BestCare's accounting and recordkeeping practices Excellent interpersonal and customer service skills and ability to apply these skills to engage with clients, family members, or community resources Ability to show compassion towards individuals with mental health and substance abuse disorders within a culturally diverse community Excellent communication skills (oral and written) with an emphasis on grammar and punctuation; Excellent organizational skills and attention to detail, accuracy, and follow-through Strong time management skills with a proven ability to meet deadlines Critical thinking skills Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Federal and State regulations Ability to work effectively and respectfully in a diverse, multi-cultural environment Ability to manage a multi-line phone professionally and efficiently, and take accurate phone messages to route timely to the appropriate person Ability to work independently as well as participating as a positive, collaborative team member. Ability to build and maintain trust and positive relationships with co-workers and other staff or community partners Ability to function well and use good judgment in a high-paced and at times stressful environment Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively Requirements: QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE REQUIREMENTS: Assoc. degree or college-level business courses + 2 years' solid business/office experience or HSD (or equivalent) + 4 years' solid business/office experience LICENSES AND CERTIFICATIONS: Must maintain a valid Oregon Driver License or ability to obtain one upon hire and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) and must have a reliable vehicle with adequate insurance to travel as needed. PREFERRED: Experience in a healthcare setting is preferred Experience with multi-line phone system is preferred Bilingual in English/Spanish a plus

Full-time Description JOB SUMMARY: The Administrative Support Specialist provides welcoming, professional, and direct front-office support as needed in assigned location(s), as well as assisting office staff with guidance on administrative functions, business requests, and resources. May serve as a mentor to other front-office staff, help to resolve lower-level issues, and refer matters to higher level staff as appropriate. ESSENTIAL FUNCTIONS: Serves as the first point of contact for clients, family members, and others, providing a welcoming and professional demeanor; Attends to appropriate requests of clients using exceptional customer service and client care; Answers multi-line phone system efficiently and professionally, transfers calls, and takes/delivers messages as needed; Is responsible for referral management, including processing of incoming referrals from internal and external parties to gather appropriate information, complete data entry into EMR, make initial contact with the client for scheduling in a timely manner, and closing the loop with the referring party; Additionally manages the referral tracking system and coordinates referrals with psychiatric care and/or other outside specialists; Creates client files as needed, verifies accuracy and completeness of all client data, runs reports for clinical staff to complete files for billing for both the file and EMR database; Organizes and schedules client appoints for all of the team to ensure the schedule is fully booked without double-bookings occurring; Is responsible for management of data entry of clinician case reports into EMR for admittance and discharge; Provides other administrative support including collecting payments, verifying insurance pay sources, verifying demographic information, obtaining client consent forms and releases of information, maintaining client attendance reports, scanning client records into EHR system, preparing and proofing reports, notices, correspondence, overseeing and maintaining office filing system and prescreening mail and faxes; Manages procurement of program supplies/equipment on behalf of the programs, coordinating with approved BestCare vendors, Admin fiscal/operations staff; Maintains supply inventory and orders supplies/tracks expenses; Oversees fiscal coordination with Finance (mgmt. of petty cash, weekly deposits, and managing client payments; Trains new staff on Front Office processes/procedures, maintaining documentation on all process changes and improvements; Schedules and participates in team meetings for administrative purposes, to take notes and coordinate projects with the larger team; Supports the office operating needs and changes with office space and serves as the point of contact for needs/questions of approved contracted vendors such as the landlord, cleaning company, and landscape company; Manages the program team's schedule, including organization of schedule template in EMR, Outlook and Teams platforms; Organizes, manages, and communicates the schedule for community meetings and internal meetings in the conference room; Provides complex, confidential, and specialized clerical and administrative activities in support of the program; May be engaged with entering additional data for MOTs, EAP, Health App organizations, and Problem Gambling data into additional outside platforms; Follows accounting and recordkeeping policies and practices in assigned program; Creates, maintains, and enters information accurately into databases and EHR system; Conducts regular safety inspections and ensures all documentation logs are completed for safety equipment, PPE in stock, utilized/completes safety documentation related to safety aspects; Answers and creates professional emails daily, documents outreach to clients, and documents incoming referrals; Ensures that the reception area and office are kept clean, sanitized, and presentable; Conducts special projects as directed; Other related duties as assigned. ORGANIZATIONAL RESPONSIBILITIES: Performs work in alignment with BestCare's mission, vision, values; Supports the organization's commitment to foster and maintain a culture of inclusivity, equity, open-mindedness, cultural awareness, compassion, and respect for all individuals; Strives to meet Program/Department goals and supports the organization's strategic goals; Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs; Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes; Attends required program/staff meetings and completes assigned training timely and satisfactorily; Ensures that any required certifications and/or licenses are kept current and renewed timely; Works independently as well as participates as a positive, collaborative team member. Performs other organizational duties as needed. REQUIRED COMPETENCIES: Must have demonstrated competency or ability to attain competency for each of the following within a reasonable period: Strong proficiency in MS Office 365 (Word, Excel, Outlook), EMR system, MOTS, virtual meeting platforms, internet, and ability to learn new or updated software Proficiency with report-writing techniques and strong understanding of basic accounting practices and recordkeeping Ability to understand and follow BestCare's accounting and recordkeeping practices Excellent interpersonal and customer service skills and ability to apply these skills to engage with clients, family members, or community resources Ability to show compassion towards individuals with mental health and substance abuse disorders within a culturally diverse community Excellent communication skills (oral and written) with an emphasis on grammar and punctuation; Excellent organizational skills and attention to detail, accuracy, and follow-through Strong time management skills with a proven ability to meet deadlines Critical thinking skills Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Federal and State regulations Ability to work effectively and respectfully in a diverse, multi-cultural environment Ability to manage a multi-line phone professionally and efficiently, and take accurate phone messages to route timely to the appropriate person Ability to work independently as well as participating as a positive, collaborative team member. Ability to build and maintain trust and positive relationships with co-workers and other staff or community partners Ability to function well and use good judgment in a high-paced and at times stressful environment Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively Requirements QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE REQUIREMENTS: Assoc. degree or college-level business courses + 2 years' solid business/office experience or HSD (or equivalent) + 4 years' solid business/office experience LICENSES AND CERTIFICATIONS: Must maintain a valid Oregon Driver License or ability to obtain one upon hire and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) and must have a reliable vehicle with adequate insurance to travel as needed. PREFERRED: Experience in a healthcare setting is preferred Experience with multi-line phone system is preferred Bilingual in English/Spanish a plus Salary Description $19.96-$24.93

North Bend Medical Center Job Posting DEPARTMENT: Bandon Clinic JOB TITLE: Front Desk Receptionist REPORTS TO: Satellite Manager HOURS OF WORK: Monday - Friday 40 hours week Full time/Benefits North Bend Medical Center is currently hiring a Front Desk Receptionist for Bandon Clinic. Located in Bandon Oregon along the beautiful Southern Oregon coast. North Bend Medical Center hosts over 100+ providers in a variety of specialties and 400+ employees. North Bend Medical Center is dedicated to providing opportunities for careers and making a difference in people's lives with a strong desire to help others. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. The strength of our agency lies in the diversity of our workforce and the perspectives our employees bring to their work at NBMC. We are committed to offering: Competitive wages Excellent medical, dental and vision insurance options Generous paid time off 401k + company contributions Team-oriented atmosphere that values each of our employees as individuals and their work-life balance. POSITION SUMMARY: The receptionist is responsible for the efficient management of the front desk interacting both with patients and providers. PRINCIPLE JOB DUTIES: Handle multiple phone lines. Greet patients verifying current information during the check in process. Update patient information into system. Process payments and co-payments. Schedule and reschedule patient appointments. Assist all team members as needed. Act as liaison between public, providers and staff, providing information and assistance to patients. Perform other tasks as assigned. SKILLS AND ABILITIES: Ability to work in fast paced environment. Demonstrated the ability to use a personal computer and various software programs applicable to the position. Demonstrates the ability to operate applicable office equipment. Exhibits the ability to deal effectively interdepartmentally and with the public. Exhibits the ability to maintain confidentiality, think and act independently with minimal supervision. Medical Terminology preferred. Maintains regular, consistent, and punctual attendance at the assigned job location. Demonstrates excellent written and oral communication skills.

North Bend Medical Center 110 10th St SE Bandon, OR 97411 Job Posting DEPARTMENT: Bandon Clinic JOB TITLE: Medical Assistant - For Jessica Shrock REPORTS TO: Department Manager HOURS OF WORK: Monday- Friday 8:00am - 5:00pm (Hours may vary) 40 hours a week full-time North Bend Medical Center is currently hiring a Medical Assistant for Jessica Shrock Office. Located in Bandon Oregon along the beautiful Southern Oregon coast. North Bend Medical Center hosts over 100+ providers in a variety of specialties and 400+ employees. North Bend Medical Center is dedicated to providing opportunities for careers and making a difference in people's lives with a strong desire to help others. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. The strength of our agency lies in the diversity of our workforce and the perspectives our employees bring to their work at NBMC. We are committed to offering: Competitive wages Excellent medical, dental and vision insurance options Generous paid time off 401k + company contributions Team-oriented atmosphere that values each of our employees as individuals and their work-life balance. POSITION SUMMARY: Responsible for answering phone, processing referrals, prior authorizations, prescription refills, ordering labs, x-rays and other ancillary tests, patient follow-up and processing of appropriate patient paperwork in a fast-paced office. PRINCIPLE JOB DUTIES: Handle patient notifications. Answer phones. Process patient referrals, prior authorizations Order labs, x-rays and ancillary tests. Process prescription refill requests. Process incoming faxes. Provide support to team members in providing excellent patient care. Proper processing of patient paperwork/charts in the Electronic Health Records. Ability to perform back-office job duties when needed. Demonstrate safe work practices. Adhere to clinic safety guidelines. Perform other tasks, as assigned. QUALIFICATIONS: Ability to perform the essential functions of the job. Previous medical experience preferred. Excellent verbal, analytical and written communication skills. Ability to work effectively amid frequent interruptions, to prioritize workload, to meet deadlines. Ability to work independently and as a team member. Ability to employ discretion and confidentiality in all areas. Excellent interpersonal skills. Computer and telephone skills. Regular attendance. Positive attitude. Professional appearance. Must be fully vaccinated for Covid-19 or willing to get vaccinated CPR certified or willing to become CPR certified in first 90 days

North Bend Medical Center Position Title: Medical Assistant - Brigitte Buehler Office Reports to: Department Manager Hours: Monday - Friday typically 8:00am - 5:00pm (Hours may vary slightly dependent upon patient scheduling) North Bend Medical Center is currently hiring a Medical Assistant for Brigitte Buehler Office. Located in Coos Bay Oregon along the beautiful Southern Oregon coast. North Bend Medical Center hosts over 100+ providers in a variety of specialties and 400+ employees. North Bend Medical Center is dedicated to providing opportunities for careers and making a difference in people's lives with a strong desire to help others. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. The strength of our agency lies in the diversity of our workforce and the perspectives our employees bring to their work at NBMC. We are committed to offering: • Competitive wages • Excellent medical, dental and vision insurance options • Generous paid time off • 401k + company contributions • Team-oriented atmosphere that values each of our employees as individuals and their work-life balance. Full Job Description: The Medical Assistant will perform various duties to keep the healthcare practice running smoothly, including front and back-office duties; answering phone, scheduling patients, referrals, billing, triaging patients, rooming patients, assist provider with exams, process prescription refills, patient follow-up and processing of appropriate patient paperwork and electronic health record documentation. Principle Responsibilities: Schedule appointments by phone or in person. Handle patient notifications. Triage patients. Process patient paperwork, referrals, lab requests, etc. Process prescription refills. Clean and prepare exam rooms. Room patients, take vitals and complete patient intake forms. Administer injections. Assist provider with exams. Provide support to team members in providing excellent patient care. Maintain strict confidentiality. Demonstrate safe work practices. Perform other tasks as assigned. Qualifications: High school diploma or GED Excellent interpersonal skills Flexible, able to prioritize and multitask in an ever-changing environment Good analytical, oral communication and written communication skills Maintain a professional attitude and appearance Use of computer and telephones Consistent and punctual attendance

Days Off: Saturday, Sunday Shift: Day Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: This position requires a strong interest in providing administrative support for a non-profit agency that specializes in services for those experiencing homelessness, mental health crisis, or currently engage in substance use. The successful candidate will be willing to build skills which specialize in engaging and, at times, deescalating clients in order to provide smooth communication between the client and their care team. MAJOR DUTIES AND RESPONSIBILITIES: Front Desk & Lobby - Client Interactions: Greet agency clients and visitors who enter the office and inform appropriate staff of their arrival. Assist in maintaining a comfortable milieu while tolerant of unusual and bizarre client behavior. Observe client behaviors inside lobbies and entryways, and intervene when necessary to discourage loitering, fighting, use or sale of drugs and alcohol, and other uncivil or illegal behaviors. Provide assistance to homeless individuals and others who are experiencing crises caused by mental illness and/or due to drug/alcohol consumption. Provide information about and referral to other services available in the community to homeless people and others in need. Ensure cleanliness of lobby area, interview/conference rooms and work area. Phones/Mail/Office Supplies: Answer incoming calls promptly with proper etiquette; route calls to appropriate persons; transfers call to voice mail or take messages as needed. Provide basic information on agency and services as appropriate over the phone. Process mail for clients and staff: Accept mail from USPS, UPS, FedEx, and other independent vendors, sort/distribute mail, and enter received client mail into tracking database. Order, maintain and dispense office supplies and forms needed by staff. Schedule routine maintenance of office machines. Paperwork: Assist program staff to update and maintain current resource lists and information manuals. Copy and collate forms and documents of various types for agency staff; monitor and maintain adequate supply of commonly used materials. Track company vehicles, maintain MS Outlook reservation calendar, enter any maintenance requests as needed. Enter client and service data on mental health program clients; coordinate with mental health program staff to ensure accuracy and completeness of information entered into system. Organize, file and/or store source documents for data entered into system, following established procedures for retention or disposal of documents. Generate reports from DESC's database and distribute them to appropriate staff. Non-position specific: Participate in staff meetings and in-service trainings, as appropriate. Other duties as assigned. Requirements MINIMUM QUALIFICATIONS: Excellent typing and keyboard skills and clerical skills/experience. Computer skills, including data entry and word processing experience, or related experience with the indicated potential to learn these skills quickly. Ability to work independently with a minimum of direct supervision. Willingness to be flexible and work cooperatively with co-workers to accomplish all responsibilities of the team. Initiative and creativity in problem solving and system development. Careful attention to detail. Ability to communicate and work effectively with staff from various backgrounds and disciplines. Ability to relate effectively to clients displaying a wide range of unpleasant and/or bizarre behaviors. Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $31.42 - $34.69