Customer Service Manager jobs at LGI Homes - 4236 jobs

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Team We're currently growing Our Private Client Services (PCS) practice. PCS works with private companies, their owners, and other domestic and international high net worth individuals, serving as their advisor, advocate, teammate and partner. We are dedicated to helping our clients achieve their long-term goals by delivering highly personalized solutions that suit their unique needs. Due to our tremendous growth, we're seeking a Manager to join our team. How you will contribute As a Manager within Private Client Services, Tax you will: Provide multiple clients with a variety of accounting and support services including but not limited to the following: Responsible for the review and oversight of accounting processes, i.e. timely posting of all financial transactions to G/L, maintain the general ledger, generate & post all journal entries, coordinate monthly close, and prepare financial reports Oversee and manage the accounting functions for specific families that includes; accounts payables, ensuring accurate, authorized invoices and payments are processed in a timely manner Review and analyze financial information to prepare entries to accounts, such as general ledger accounts and documenting business transactions Manage and reconcile bank accounts Reconcile various expenses and intercompany accounts Prepare monthly/quarterly financial packages for clients with related work papers Assist in preparation of annual tax package and supporting documents Establish, modify, document, and coordinate implementation of accounting and accounting control procedures Develop trusted relationships with and collaborate with clients to compile project information and resolve issues Conduct day-to-day management of accounts to ensure delivery of timely and accurate work product Supervise, develop, mentor, and motivate our Associates and Senior Associates by actively participating in their advancement through on-the-job training, providing performance feedback, counseling, and fostering our team-based atmosphere Manage workload and deadlines for Associates and Senior Associates with focuses on quality, efficiency, and effectiveness of the project team Manage client calls to understand critical areas of importance and apply tax technical knowledge to specific client situations Create deliverables that are concise, complete, and address the elements deemed critical by the client Clearly communicate work plan, project objectives, and timelines to multidisciplinary project teams Encourage open expression of ideas and opinions, actively seeks opportunities for others to share diverse experiences and perspectives Build client relationships and demonstrate a working knowledge of client businesses; with opportunity to assume additional responsibility quickly Assist with business development, including add-on work by creating business development resources and proposal materials Qualifications Bachelors degree in Accounting 4+ years' of relevant experience; Private Client Services/Family Office/High Net Worth accounting experience strongly preferred CPA or Licensed Attorney High level of integrity and respect for the confidential nature of the information our Private Client Services Group is privy to Prior proven experience leading and managing work streams and mentoring junior staff Excellent verbal and written skills with the ability to articulate complex tax concepts, establish credibility and influence clients Excellent research, writing, and analytical skills Advanced user of all Microsoft Office products (with an emphasis on Excel) Strong knowledge and experience in QuickBooks Ability to simultaneously work on several projects and effectively manage deadlines High motivation to learn and grow Detail-oriented and possess strong organizational skills Bilingual, a plus Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs. The salary range is $110,000 - $140,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. #LI-BK1 Inclusive Diversity A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Account management as primary responsibility. Has retention goals. Responsible for the day-to-day account management for routine/moderately complex client accounts. Manages an assigned book of business and builds, expands, and solidifies relationship Benefits, Manager, Business, Client, Administrative, Insurance, Management

A leading consulting firm is seeking a Senior Manager in Oracle Services to lead engagements in the Technology, Media, and Telecommunications sectors. The candidate will oversee project management activities, ensuring high-quality delivery while engaging with clients to solve complex business challenges. A minimum of 8 years of experience, strong foundation in solution architecture, and the ability to manage cross-functional teams are essential. The role combines leadership, innovation, and client interaction in a dynamic and evolving environment. #J-18808-Ljbffr

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview We are seeking a Senior Client Service Manager to join our growing team! The ideal candidate is someone who is passionate about building relationships with clients, will collaborate with the team to achieve goals, constantly seek improvement, and will demonstrate the value Gallagher can provide. How you'll make an impact Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner. Secure existing business and drive the sale of additional services and lines of coverage. Nurture relationships with your clients Conduct periodic audits to ensure compliance standards and service levels are met. Maintain accurate client and policy data and documents within your Gallagher systems. Use Gallagher's technology to improve productivity and quality. Skills for Success: Previous commercial insurance knowledge and experience managing client relationships. Ability and desire to deliver an exceptional client experience Develop a professional rapport with internal and external partners Utilize your resilient and adaptable mentality in the face of shifting priorities Eagerness to collaborate with all Gallagher teams and employees About You Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience. A Property and Casualty License is required. (2-20) Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen. Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner. #LI-JC1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

The Branch Client Service Manager III is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently Client Service, Service Manager, Manager, Benefits, Client Relations, Retail

SolomonEdwards is seeking a Customer Experience Team Lead with one of the top mortgage lenders in the country. This role oversees a team of Customer Experience Specialists within the Mortgage Fulfillment Division, with a strong focus on queue management, coaching, performance metrics (NPS/CSAT), and process improvement. You'd be responsible for driving service quality, operational efficiency, and cross-functional collaboration while ensuring compliance with mortgage regulations. This is an in-person position in Carrollton, TX, working M-F, standard business hours (no nights, weekends). A few highlights on the position: Lead and coach a call center team focused on best-in-class customer experience. You will be managing up to ~8 employees at a time. Own queue performance, scheduling adherence, and pipeline management Analyze customer feedback and operational data to drive CX improvements Partner cross-functionally to implement process and technology enhancements Onsite role with strong long-term growth and stability This is a contract-to-hire role that offers the following compensation: Compensation (contract phase): A pay rate of up $34/hr (dependent upon experience) Compensation (once you become a permanent employee) Up to $85k Quarterly bonus of up to 33% of quarterly salary Benefits: Medical, dental, and vision insurance (BCBS Medical, Delta Dental, EyeMed Vision) Flexible Spending Account (FSA) and Health Savings Account (HSA) Life insurance and short- and long-term disability coverage Employee Assistance Program (EAP) Paid time off including 11 holidays, 2-3 weeks of PTO, bereavement leave, voting time, jury duty, medical leave, and paid parental leave Tuition reimbursement If you have call center management experience within mortgage or financial services and enjoy improving customer experience through data, coaching, and process optimization, I'd love to connect and share more details. If you are interested, please apply and I will contact you to schedule an interview!

This role reports directly into either the Branch Client Service Director or the Branch Client Service Supervisor. The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhan Client Service, Service Manager, Manager, Benefits, Client Relations, Retail

Job Title: Customer Experience Manager Industry: Specialty Coatings / Manufacturing / Chemicals Pay: $90,000-$100,000 Benefits: Vision, Dental, Health, 401(k) Job Description: Addison Group is partnering with a growing manufacturing organization to hire a Customer Experience Manager. The ideal candidate is a hands-on, customer-focused leader with strong experience in manufacturing environments and a proven ability to manage teams, processes, and customer escalations. This is a highly visible, onsite leadership role that requires strong operational judgment, excellent communication skills, and a proactive approach to continuous improvement. Key Responsibilities: Lead, coach, and manage a team of Customer Service Representatives Oversee daily customer service operations, including order entry and issue resolution Serve as the escalation point for complex customer and sales-related issues Optimize workflows, staffing, and processes to meet service-level KPIs Maintain accurate and consistent master data within SAP Coordinate vendor scheduling, logistics, and customer service execution Manage inventory levels in alignment with established stock targets Evaluate and manage third-party logistics (3PL) partner performance Proactively resolve quality issues tied to production or logistics Build and maintain strong customer relationships to drive trust and loyalty Required Qualifications: 10+ years of customer service leadership experience Manufacturing or similar operational environment background required Proven experience managing direct reports Strong hands-on experience with SAP (required) Experience handling order entry and complex customer escalations Proficiency with Microsoft Excel, Power BI, and Microsoft Office Bachelor's degree preferred (or equivalent experience) Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job Title: Customer Service Manager Salary: $85,000-$100,000 base salary Benefits: Eligible for Dental, Vision, Medical, 401(k) About the Role This Customer Service Manager role is a highly visible, customer-facing position supporting active customers in a fast-paced manufacturing environment. You will manage end-to-end order processing, proactively communicate with customers regarding order status, delays, and logistics, and serve as a trusted point of contact for ongoing client needs. Must-Have Qualifications 3-5 years of true customer service management experience. Experience in manufacturing or a similar operational environment (no retail or call center backgrounds) High school diploma or equivalent required; Bachelor's preferred (or equivalent experience) Proficiency in SAP, Microsoft Office, Excel, and other web-based systems Demonstrated experience in order entry and diffusing customer complaints Soft Skills & Leadership Traits Customer-centric and service-oriented mindset Thick skin; able to handle difficult conversations professionally Strong problem-solving and conflict resolution skills Proactive, forward-facing, and solutions-focused Confident communicator with the ability to build strong customer relationships Adaptable, resilient, and able to thrive in a fast-paced environment Strong ownership and accountability for outcomes Key Responsibilities Input, manage, and review customer orders for accuracy and readiness for shipment Proactively communicate with customers regarding delays, changes, or issues Direct customer interaction on a daily basis Previous experience managing or mentoring staff (will have 2 direct reports) Coordinate deliveries and ensure customer carriers are prepared Maintain and manage repeat customer relationships Handle inquiries, complaints, and escalations professionally Generate and maintain order, billing, and service-level reports Perform daily billing and process debits/credits as needed Maintain customer pricing files Coordinate warehouse pickups with customers, sales, and third-party warehouses Lead and manage Customer Service functions and staff (for managerial role) Optimize processes to achieve KPIs and maintain accurate SAP master data Evaluate vendor/3PL partner performance and resolve quality or logistics issues

And be part of something bigger. Experience a workplace where youre encouraged to be yourself, supported to succeed, and inspired to keep learning. Thats what it means to live The Gallagher Way. Overview We are seeking a Client Service Manager to j Client Service, Service Manager, Manager, Client Relations, Benefits, Business Services

Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner. Secure existing business and drive the sale of additional services and lines of coverage. Nurture relation Client Service, Service Manager, Manager, Client Relations, Business Services, Benefits

Every day presents new challenges, ensuring your work remains dynamic and engaging. As a program participant, you will: Work cross-functionally to provide exceptional service to various internal and external clients Support workflow processes by crea Service Manager, Client Service, Manager, Trainee, Benefits, Client Relations, Retail

What We're Looking For: The Water/Wastewater Market Client Service Leader is responsible for fostering long-term relationships between Barge and public Water/Wastewater clients and leading business development efforts to grow Barge's market share in Florida. To ensure strong client relations this role maintains close communication, in addition to with clients, with Barge's Project Managers and team members to ensure the projects are executed according to defined plans, quality standards, and client expectations. This position combines deep professional proficiency with business acumen to enhance financial results. Responsibilities Market Strategy: Refine and implement Barge's Water/Wastewater (WW) market strategy in Florida working with others within Barge to achieve success. Strategic Relationship Building: Develop and execute strategies to support the Florida WW Market by establishing strong relationships with directors and subject matter specialists. Engage in reconnaissance, pursuits, and securing of work. Growth and Profitability: Develop and implement plans to achieve growth and financial profitability by securing contracts Marketing Collaboration: Work with marketing to complete go/no-go analysis and develop winning plans. * Proposal Development: Lead the development of proposals, collaborating with Project Managers to identify scope, schedule, and budget negotiations. * Company Representation: Represent Barge at various events, including client events and industry trade associations Project Monitoring: Maintain communication with teams to monitor project progress, ensure client engagement, and lead conflict resolution. Technical Support: Occasionally provide technical support to ensure successful deliveries. CRM Maintenance: Ensure CRM system is maintained and updated. Cost Management: Actively work to minimize business development costs and to maximize the ROI on business development investments. Education & Experience Qualifications: Bachelor's Degree from an accredited program. Minimum 10 Years of Experience in the Architecture & Engineering (A&E) industry with proven success in business development in the Central Florida Water/Wastewater market. Strong communication and leadership skills. Ability to develop strategic relationships and execute growth plans. Proficiency in CRM systems and workforce planning. Expertise in client management and proposal development. Demonstrated success working with public sector clients Established network in Florida. Strong client relationship skills and technical credibility. Lead other people in helping to achieve results. In-depth knowledge of industry practices and strategies to promote regional business unit goals. Ability to make strategic business decisions that positively impact the geographic market. Effective communication of specialized information to senior leadership and external stakeholders. Ability to steer and persuade clients and employees towards favorable and ethical outcomes for the company. Why join us? Barge Design Solutions, Inc., is an engineering and architecture firm with diverse in-house multidisciplinary practice areas. The employee-owned company is more than 550+ people strong and serves clients nationwide from multiple U.S. locations. Barge is ranked on Engineering News-Record (ENR)'s Top 500 Design Firms and Architectural Record's Top 300 Architecture Firms and is a certified Great Place To Work. Our primary purpose for being in business is ultimately to create a better life by unleashing the potential of our people, clients and communities. This purpose is supported by our company's core values because at the end of the day, Barge CARES: * Collaborate - Help and expect help. Teamwork is essential in what we do. * Authentic - Honesty, integrity and trust are at the heart of everything we do. We are who we say we are. Responsible - We are accountable for our work, our attitude, and our actions. We make Barge better. Excellence - We go all in and expect more of ourselves than others expect of us. Service - We are humble. We use our gifts in service of others. We believe that if we are living out our purpose for being in business and integrating our values into everything we do, we will ultimately achieve our vision to be the firm best known for being selected when it matters most. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Equal Opportunity Employer/Veterans/Disabled

Job Title: Customer Experience Manager - Manufacturing / Specialty Materials Industry: Manufacturing / Specialty Chemicals / Industrial Operations Employment Type: Direct Hire Compensation: Up to $100,000 base salary Work Arrangement: Fully Onsite (Monday-Friday, 8:00am-5:00pm) Location: Apex, NC About Our Client: Addison Group is working with a global, innovation-driven manufacturing organization seeking an experienced Customer Experience Manager to lead onsite customer service operations at its Apex, NC facility. This role is open due to an internal reorganization and added leadership oversight needs within the customer service function. The organization is seeking a seasoned, hands-on customer service leader with experience in operational environments who can manage escalations, lead a small team, and partner closely with sales, logistics, and operations. The ideal candidate is customer-centric, action-oriented, and comfortable operating in a fast-paced, highly visible onsite role with daily customer interaction. Job Description: The Customer Experience Manager will be responsible for leading customer service operations, managing direct reports, and serving as the primary escalation point for customer and sales issues. This role requires strong experience in order management, SAP, and cross-functional coordination within a manufacturing or industrial setting. This is a fully onsite leadership role within a collaborative, customer-facing environment that blends operations, logistics, and service excellence. Key Responsibilities: Lead and manage customer service staff and daily operations Oversee order entry, customer communication, and issue resolution Serve as escalation point for customer complaints and service issues Partner with sales, logistics, production, and leadership teams Optimize customer service processes and performance metrics Ensure accurate master data maintenance and reporting in SAP Manage vendor scheduling, logistics coordination, and 3PL performance Monitor inventory levels and support stock optimization efforts Build and maintain strong, trust-based customer relationships Qualifications: 10+ years of customer service or customer experience leadership Experience in manufacturing or similar operational environments Prior people management experience required Strong background in order management and customer escalation handling SAP experience required Bachelor's degree preferred (or equivalent experience) Proficiency with Microsoft Excel, Power BI, and Microsoft Office Customer-centric, proactive, and solutions-focused mindset Strong leadership presence with the ability to manage escalations Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Reasonable accommodations are available for qualified individuals with disabilities, upon request.

What We're Looking For: Barge Design Solutions is seeking a Client Service Leader to spearhead our Florida Transportation Market. This high-impact role is responsible for expanding Barge's footprint across the state by cultivating strong client partnerships, driving strategic pursuits, and collaborating with internal teams to ensure project excellence. You'll serve as the face of Barge in Florida's public transportation sector leading business development efforts while also influencing how projects are delivered and experienced by clients and communities. Responsibilities: Lead Market Growth Strategy: Refine and execute our Florida transportation market strategy in partnership with internal leaders. Identify and pursue new business opportunities to grow our public-sector portfolio. Build Long-Term Strategic Relationships: Develop trusted relationships with key decision-makers, industry leaders, and internal technical teams. Lead client engagements, attend industry events, and drive brand visibility across the region. Drive Business Development and Profitability: Lead and win high-value pursuits with a sharp focus on profitability and strategic alignment. Manage go/no-go analysis, proposal strategy, and contract negotiations with excellence. Collaborate Across Disciplines: Work cross-functionally with project managers, marketing, and technical subject matter experts to deliver outstanding results. Serve as a strategic advisor and ensure projects are meeting scope, schedule, and client expectations. Monitor and Optimize Performance: Stay closely involved throughout project execution to maintain client satisfaction and resolve challenges. Maintain accurate CRM records, track performance metrics, and optimize business development ROI. Education & Experience Qualifications: 10+ years of success in business development within the AEC industry, with strong knowledge of the Florida Transportation market. Proven ability to win work with public sector clients, such as FDOT, municipalities, and transit agencies. Established network of Florida transportation contacts. A strategic mindset with strong business acumen and experience developing growth plans. Excellent communication and leadership skills. Bachelor's Degree in Engineering, Planning, or related discipline. Experience using CRM systems to drive business insights and workforce planning. Ability to inspire internal teams and lead through influence to achieve collective success. Why join us? Barge Design Solutions, Inc., is an engineering and architecture firm with diverse in-house multidisciplinary practice areas. The employee-owned company is more than 550+ people strong and serves clients nationwide from multiple U.S. locations. Barge is ranked on Engineering News-Record (ENR)'s Top 500 Design Firms and Architectural Record's Top 300 Architecture Firms and is a certified Great Place To Work. Our primary purpose for being in business is ultimately to create a better life by unleashing the potential of our people, clients and communities. This purpose is supported by our company's core values because at the end of the day, Barge CARES: * Collaborate - Help and expect help. Teamwork is essential in what we do. * Authentic - Honesty, integrity and trust are at the heart of everything we do. We are who we say we are. Responsible - We are accountable for our work, our attitude, and our actions. We make Barge better. Excellence - We go all in and expect more of ourselves than others expect of us. Service - We are humble. We use our gifts in service of others. We believe that if we are living out our purpose for being in business and integrating our values into everything we do, we will ultimately achieve our vision to be the firm best known for being selected when it matters most. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Equal Opportunity Employer/Veterans/Disabled

American Equipment Holdings is an organization of leading overhead crane and hoist distributors and field service providers, including American Equipment, Allied Crane, Eastern Crane & Hoist, Facilities Engineering, Kistler Crane & Hoist, Pacific Crane & Hoist, and Washington Crane & Hoist. The consolidated entity is one of the largest independently owned overhead crane and hoist solutions providers in the country, serving over 4,000 customers nationwide. Together, American Equipment Holdings companies provide comprehensive solutions for everything related to customers' overhead crane and hoist needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. Job Summary: The Service Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals. Supervisory Responsibilities: Oversees and participates in the recruitment, hiring, and training of technicians Oversees schedules and assignments for the branch Oversees branch service sales and profitability Conducts performance evaluations that are timely and constructive. Handles discipline and termination of employees as needed and in accordance with company policy. Duties/Responsibilities: Sells profitable crane services for inspections, maintenance, installation, repairs, modifications, and upgrades to meet customer needs. Oversees servicing of equipment, ensuring production, performance, and quality standards are consistently met. Reviews jobs to ensure safety, quality, financial, and delivery goals and standards are met Ensures a healthy and safe working environment, and compliance with federal and state regulations Works with Regional Manager to develop operating budget and manages P&L for the branch Delivers reports to executive team members as requested Supervises equipment purchase and maintenance Performs other related duties as assigned. Collaborates with corporate office to set performance standards. Standards may be based on financial and operational goals and required compliance Conducts regular staff meetings to ensure that goals and objectives are clearly communicated with branch staff; provides guidance and leadership to enable staff to meet these goals and objectives Identifies training needs and opportunities; develops and implements a plan for meeting those needs Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff Performs other related duties as assigned Required Skills/Abilities: Excellent leadership and management skills. Excellent sales, customer service, and interpersonal skills Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Ability to prioritize tasks, delegating when appropriate. Proficient with Microsoft Office Suite or related software. Experience: Crane experience preferred 5 years management experience in a service industry American Equipment provides a full and generous benefits package including 401k with a company match. American Equipment Holdings represents the industry's leading manufacturers such as Detroit Hoist, Columbus McKinnon, ACCO, R&M, Demag, Gorbel, Spanco, IMS, Harrington, Conductix, Magnetek & PE, among others and customers rely on its design, engineering, fabrication and installation capabilities to meet their unique application needs. American Equipment Holdings serves local, regional and national customers across a variety of end markets, including light & heavy industrial, automotive, mining, public utilities, military, aerospace & defense and energy, among others. For more information, visit ****************** Proof of right to lawfully work in the United States required. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Requirements: Compensation details: 125000-145000 Yearly Salary PIf657afdb85cc-37***********3

Manager Digital Tax Services Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. How you will contribute Alvarez & Marsal's Tax practice is seeking a Manager to join tax technology and automation efforts for the practice's clients. This hire will be responsible for contributing on projects aimed to maximize the impact of clients' existing and emerging technologies, managing the growing data burden, driving efficiencies to create a cost-effective tax function and the need to understand how to make data an asset. The underlying objective is to help clients navigate the digital age of tax transparency and automation while staying up to date on new trends in tax compliance and tax audit methods. Evaluate current processes to determine inefficiencies and identify areas for automation using existing financial or tax systems and/or leading technologies Consult with clients and subject matter experts (SMEs) to craft and implement tax technology solutions Contribute to all aspects of a project's lifecycle: documenting requirements, solution development, system configuration, testing, debugging, and support Leverage technologies to help clients in streamlining their tax processes. Process large tax datasets to make analysis and planning more efficient Improve reporting capabilities to enhance clients' ability to evaluate risk and capitalize on opportunities Qualifications Bachelor's degree in Information Systems, Accounting, Computer Science, Data Analytics, Management Information Systems, or Information Technology & Accounting and/or a Master's degree in related field CPA, admission to the Bar, or other appropriate certification complete or in progress Knowledge of data analysis and visualization tools such as Alteryx, Power BI, Dataverse, or Power Platform is preferred A natural flair for problem solving and an entrepreneurial approach to work A strong interest in technology and its use in business processes Ability to learn and apply new technologies Excellent communication and business writing skills Strong organizational and time management skills Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs. The salary range is $110,000 - $140,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. #LI-BK1 Inclusive Diversity A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

LHH is partnering with a growing medical products organization in Fort Worth as they source for a hands‑on Customer Success Supervisor to lead a small team, oversee customer order operations, and partner cross‑functionally to ensure exceptional service delivery. This is an onsite leadership role supporting order management, EDI workflows, logistics coordination, and team development! What You'll Do Lead, train, and coach a Customer Success team. Oversee accurate order entry, fulfillment, tracking, and customer communication Partner with 3PLs, supply chain, and logistics teams to resolve issues and ensure timely delivery. Manage returns, credits/rebills, and customer escalations. Maintain SOPs, work instructions, and compliance documentation. Serve as a key user for ERP (Dynamics GP / SAP S4), EDI, and CRM (Salesforce). Generate and interpret reports (Power BI/Excel) to identify trends and improve processes. What We're Looking For 3-5+ years in Customer Success/Customer Service, Order Management, or similar operations. 3+ years supervisory/leadership experience. Strong EDI experience (850, 855, 856, 810, 820, 852, etc.). Background partnering with logistics/3PL or supply chain teams. A detail‑oriented leader who is organized, proactive, and confident handling escalations. Excellent communication skills and a customer‑first mindset.

Role Purpose As a Customer Success Manager, you will be responsible for providing exceptional customer success to new and existing ASAFE clients. Your primary responsibility will be to support the retention of our customers under subscription services providing an exceptional and seamless onboarding experience to ensure system adoption through training and support As an expert in our technology solutions, you will also be available to support clients with specific technology issues and provide resolution to them to enable complete utilization of our digital platforms alongside building long term relationships through quarterly business reviews About A-SAFE and the Role A-SAFE is a rapidly growing and dynamic environment where open mindedness, curiosity and drive are important. As market leader, A-SAFE is determined to hold its position and create many opportunities for continued growth and development. We have a true global presence including USA, Japan, Australia, Europe and UAE. We are known for our innovation and ‘can-do' attitude. A place where talent can thrive and develop as we grow. We invented the first industrial strength polymer safety barrier, revolutionizing workplace safety. We've been improving world standards ever since, introducing further advanced safety solutions, including next generation IOT safety devices like RackEye. Global blue-chip companies use our products. Coca-Cola, BMW, Jaguar Land Rover, Amazon, Heathrow airport to name but a few. At A-SAFE we put our values at the heart of the business. Key Accountabilities Retain and nurture customer relationships providing post-sale support ensuring success with products and services. Key requirements include: Onboarding and client training Quarter Business Review and adoption process Inbound issue and ticket resolution Daily system check and proactive management of the Rackeye dashboard for clients Ensure all necessary contracts are created, reviewed, and maintained throughout the project lifecycle. Act as an inbound point of contact for issue resolution for clients. Manage and coordinate the service call-out process, ensuring timely and efficient responses. Maintain open and effective communication channels between A-Safe and clients. Provide regular progress reports to clients, highlighting key milestones and addressing potential issues and risks. Develop and implement a comprehensive client onboarding process. Provide necessary training to new clients during the introduction stages of system use and ongoing support including issue resolution and Introduction of new services to best prepare customers for interaction with our platforms and technologies. Track and resolve all reported issues promptly, maintaining a detailed log for follow-up. Implement an escalation process for unresolved issues to ensure they are addressed promptly. Allocate appropriate resources for service calls and track the outcomes for quality assurance. Monitor contract compliance and make updates as necessary to reflect changes in scope or terms. Establish a feedback loop with clients to gather insights and continuously improve service delivery. Ensure all internal systems (CRM & Zen Desk) and databases are updated timely and accurately. Actively participate in internal and external meetings where attendance is required. Communications and Working Relationships Your main contacts will include: Internal: Technology sales teams Technology Customer Success Teams Marketing Technology infrastructure and software teams Production and manufacturing External: Customer Technology Users Core Business Responsibilities Ensure that you, your colleagues and any visitors conduct selves with due regard to the Company's Health & Safety Policy, procedures and Safe Systems of Work when on site; Promote equality and diversity at all times while representing the Company; Undertake any additional reasonable task instructed by your Line Manager; Undertake any additional reasonable task instructed by a member of the Executive and Senior Management team; Adhere to all Company policies. Knowledge, Skills & Experience Essential: Relevant experience and transferrable skills gained in a similar role. Including supervisory experience, this may be in SaaS based role of as an account manager Able to communicate clearly both verbally and in writing. Training skills to educate users in best way to use Rackeye. Good ‘train the trainer'. PC literate Strong attention to detail and administrative skills including report writing. Submit written reports making appropriate recommendations for action. Fast learner able to acquire and assimilate new skills quickly. ‘can-do' approach and able to deal with ambiguity Adaptable and can develop new skills in a changing environment Able to lead and motivate the installation time and provide training and on-site guidance Assertive and confident - able to problem - solve and take decisions. Embraces new technology Credible and can communicate effectively with internal and external key stakeholders