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  • Benefits Liaison

    PHC Primary Health Care

    Liaison job in Des Moines, IA

    Are you looking for an opportunity to do amazing work helping others? You've come to the right place. Let's make a difference! Primary Health Care (PHC) was founded in 1981 by Dr. Bery Engebretsen in Des Moines, IA. Our mission has remained unchanged since that time, to provide healthcare and supportive services to all, regardless of insurance, immigration status, or ability to pay. Based on the needs of the communities we serve, PHC offers a spectrum of medical and dental services including family practice, behavioral health, HIV care and services, and pharmacy. PHC's Homeless Support Services is the entry point for serving people experiencing homelessness in Polk County. Enabling services are available to help patients with benefits enrollment, case management, transportation, translation, and patient education. We currently have locations in Ames, Des Moines, & Marshalltown. As a Benefit Liaison I, you will be in direct partnership with Iowa Health and Human Services (IA HHS) Ryan White Part B program, including the Benefits Drug Assistance Program (BDAP), the Benefits Liaison delivers education, outreach and in-person assistance to patients/clients to select health insurance coverage in response to health care reform; Ensuring that patients/clients living with HIV find appropriate "health coverage home" expeditiously. The Benefits Liaison thoroughly and critically assesses various factors related to client's/patient's current financial situation, primarily related to private insurance plans, making appropriate recommendations tailored to patient's/client's specific HIV care needs. Attention is focused on specific communications, cultural, and linguistic needs of the population. Demonstrates PHC iCare values in daily work. What's Great About this Position? * Earn 4 weeks of PTO throughout your first year of employment and enjoy paid holidays as well. * Continue to develop your skills and grow your career through PHC's training opportunities including: PHC University, Emerging Leaders, and medical and dental assistant training programs. What You Will Do * Collaborate with Iowa Health and Human Services' Ryan White Part B program, including the AIDS Drug Assistance Program; serves as a liaison between Iowa HHS and PHC to ensure relevant goals and objectives are successfully obtained. Participate in all required meetings and trainings with the Iowa Health and Human Services * Collaborate and consult with Benefit Liaison II for all BDAP, marketplace and private insurance needs that clients may present. * Engage with a minimum of 10 assigned case management clients to identify any relevant financial needs and promote access to resources in the community by making referrals to entitlement programs. * Work with Case Manager to assess clients insurance needs and execute a plan so the client has the best plan (Medicaid, ASI, ESI) as identified by the client's situation. Provide case consultations and on-going education to an interdisciplinary team. * Assist clients in applying for the appropriate health benefit(s). Processes health benefit applications, complete premium payments and submit associated documentation. Acts as a patient advocate throughout the health benefit enrollment process. Identify and call uninsured or underinsured clients/patients identified by case managers, as needed, who may qualify for health benefits to discuss possible benefit options and offer assistance. Identify and address patient barriers to ensure continuity of health coverage and other benefits. * Collaborate with Medical Case Managers and Nurse Care Managers in the creation of client/patient care plans, and ongoing coordination of HIV care. * Make contact with all ASI clients (1st, 2nd and 4th quarters) to assess needs and ensure that clients are still receiving the best benefits depending on their situation. * Maintains up-to-date knowledge of current health benefit options and assists patients and staff with health benefit questions. * Participates in staff and performance improvement meetings and training as requested. Assist in chart audits as requested by the Program Director. Qualifications You Need to Bring Required: * Bachelor's degree or an equivalent combination of education and experience. * Minimum of 2 years' work experience with public and/or private insurance benefit coordination. * Experience with and working knowledge of third-party payers and associated regulations. * Effective verbal and written communication skills. * Strong analytical and critical thinking skills. * Exhibits professionalism when interacting with others while maintaining composure and demonstrating empathy. * Organization, prioritization and time management skills with ability to multi-task in a fast-paced environment. * Excellent interpersonal skills with ability to work effectively with a diverse group of individuals. * Proficiency using Microsoft Office applications and internet-based applications; willingness and ability to learn different software and databases. * Customer service orientation and commitment to service excellence. * Team oriented with ability to work collaboratively and build/maintain professional relationships at all levels. * Strong detail orientation with high degree of accuracy. * Licenses & Certifications: Must possess a valid driver's license and provide evidence of insurance. [If applicable, *Must be obtained within Introductory Period if not current] Preferred: * Three or more years work experience with public and/or private insurance benefit coordination. * Experience in a human services agency. * Experience in a community health center. * Experience in a medical environment, including patient registration and use of medical terminology. * Advanced knowledge of third-party payers and associated regulations. * Knowledge of local entitlement programs. * Bilingual, verbal, and written language proficiency. We Take Care of Our People Your experience and skills determine your base pay. The hiring range for this position is typically $18.65 - $23.32 per hour. Candidates with extensive work experience related to this position may be considered for additional compensation up to the pay grade maximum of $27.98 per hour. PHC also offers a comprehensive benefits package, including: * Generous PTO accrual (equal to 4 weeks at end of 1st year) plus paid holidays * License/certification fee reimbursement * Paid time off for continuing education & continuing education reimbursement * Tuition reimbursement program * 401k with company match * Medical insurance - PHC Pays, on average, 80% of medical premiums for all plan types (employee, employee + family, etc.) * Dental insurance * Vision insurance * Life & disability insurance * Flexible spending & health savings accounts * Supplemental accident & critical illness insurance * Discounts on pet insurance Visit *************************** for a summary of PHC's benefits. Join the PHC Community | PHC Talent Community | Facebook | Instagram | LinkedIn | TikTok | Twitter Monday - Friday, 8am - 5pm 40
    $18.7-23.3 hourly 11d ago
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  • Implementation Support Coordinator

    Psi Services 4.5company rating

    Liaison job in Des Moines, IA

    **Title:** Implementation Support Coord. **Salary:** $65K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Implementation Support Coordinator at PSI supports the business through daily operational, technical, and quality assurance tasks related to the client intake process for AI Content Generation and Test Prep implementations. This role ensures that every client project enters implementation fully validated, documented, and ready for execution in collaboration with internal teams and external partners. The Implementation Support Coordinator reports to the Vice President of Learning and Test Prep Revenue. This is a full-time permanent position, flexible from Monday to Friday during typical office hours, and can be performed remotely. **Role Responsibilities** + Manage the client intake process, including reviewing and tracking all deliverables (blueprints, source materials, sample items, branding assets, subscription details, developer credentials). + Organize and upload files within SharePoint and other designated structures, ensuring consistent naming conventions and correct folder placement. + Validate intake deliverables for completeness, file format, and version control, following established standards and playbooks. + Help update and version intake documentation and presentation templates to reflect client branding, scope, and current status. + Serve as the first internal line of quality assurance for initial app or content builds, reviewing functionality, layout, accessibility, branding alignment, and metadata accuracy. + Log and track QA findings, ensuring all issues are documented and corrected prior to client handoff. + Attend and contribute to weekly coordination meetings, preparing and sending call summaries and tracking assigned actions. + Respond promptly to internal and external communications, escalating blockers or unresolved questions as needed. + Collaborate with cross-functional teams to align intake and QA schedules with implementation milestones. + Support lessons-learned documentation by highlighting recurring issues or areas for process improvement. **Knowledge, Skills and Experience Requirements** + High school diploma or equivalent required; Bachelor's degree preferred. + 1+ years' experience in client management, project coordination, quality assurance, or a related field. + Experience with project management processes and tools (e.g., Monday, Airtable, SharePoint) preferred. + Demonstrated ability to manage technical documentation and version control. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $65k yearly 4d ago
  • Outreach Care Specialist

    Elevance Health

    Liaison job in Des Moines, IA

    **Location** : **Virtual -** This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. **Work Schedule :** **Monday - Friday 8:00am - 5pm CST** The **Outreach Care Specialist** is responsible for ensuring that appropriate member treatment plans are followed on less complex cases and for proactively identifying ways to improve the health of our members and meet quality goals. **How you will make an impact :** + Coordinates follow-up care plan needs for members by scheduling appointments programs. + Assesses member compliance with medical treatment plans via telephone or through on-site visits. + Identifies barriers to plan compliance and coordinates resolutions. + Identifies opportunities that impact quality goals and recommends process improvements. + Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider. + Coordinates identification of and referral to local, state or federally funded programs. + Coaches members on ways to reduce health risks. + Prepares reports to document case and compliance updates. + Establishes and maintains relationships with agencies identified in appropriate contract. **Minimum Requirements :** + Requires a high school diploma and a minimum of 1 year related experience; or any combination of education and experience which would provide an equivalent background. **Preferred Skills, Capabilities & Experiences :** + Experience working with Obstetrics health + Call center (outbound / inbound) experience preferred. + BS/BA degree in a related field preferred. + Bilingual Spanish candidates preferred. + For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $18.31/hr. to $26.50/hr. Locations: Illinois In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $18.3-26.5 hourly 4d ago
  • LTSS Service Coordinator-Western Iowa

    Paragoncommunity

    Liaison job in Adel, IA

    LTSS Service Coordinator Scott Polk Ida Cherokee Pottawattamie Story Adair Woodbury Webster Emmett Winnebago Harrison Shelby Caroll Crawford Monona O'Brien Plymouth Marion Adams Taylor Mills Washington Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs. In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements. How you will make an Impact: Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs. Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support. Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports. At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians. Identifies members that would benefit from an alternative level of service or other waiver programs. May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives. Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan. Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement). Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits. Travels to worksite and other locations as necessary. Minimum Requirements: Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background. Specific education, years, and type of experience may be required based upon state law and contract requirements. Preferred Skills, Capabilities and Experiences: BA/BS degree field of study in health care related field preferred. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Medical Ops & Support (Non-Licensed) Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $34k-50k yearly est. Auto-Apply 57d ago
  • Court Service Coordinator

    Blitt and Gaines PC 3.6company rating

    Liaison job in Des Moines, IA

    Job Title: Court Service Coordinator - Service Department The Service Department is responsible for direct communication with Process Servers, Sheriff Departments, and clerks to ensure timely receipt of service results. This role focuses on accurately entering service results, obtaining and uploading related documents, and maintaining clear, professional communication with service providers and vendors. Team members are also responsible for e-filing service documents with the appropriate courts, as necessary. Attention to detail, responsiveness, and the ability to manage multiple priorities are essential to support case timelines and ensure compliance with court requirements. Essential Duties: · Communicate with process servers and sheriff departments to obtain timely service results. · Accurately enter service results and updates into internal system. · Request, receive, and upload service and non-service affidavits. Ensure all service results are entered into the system timely and accurately E-File service documents with the appropriate courts as required. Perform day-to-day administrative tasks such as maintaining information files and processing paperwork. Track service timelines and follow up to ensure deadlines are met. Assist with monitoring service compliance based on jurisdictional rules. Collaborate with internal teams to support legal case progression. Education and Experience: · High school diploma or equivalent required; associate's or bachelor's degree preferred. · 1-2 years of experience in a legal, administrative, or office support role preferred. · Prior experience working with process servers, courts, or legal service providers is a plus. · Familiarity with legal documents, court filing procedures, or eFiling systems preferred. · Proficiency in Microsoft Office (Excel, Outlook, Word) Knowledge, Skills and Abilities: · Strong data entry skills with a high level of accuracy and attention to detail · Excellent written and verbal communication skills for working with vendors, sheriffs, and legal staff · Strong organizational and time management skills · Ability to multi-task and adapt quickly to changing priorities and time-sensitive situations · Ability to manage time effectively and prioritize multiple tasks in a deadline-driven environment. · Ability to work independently and as part of a team in a fast-paced environment. Salary Description $18-$25
    $34k-47k yearly est. 60d+ ago
  • Service Support

    Daveandbusters

    Liaison job in Des Moines, IA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Assists Bartender, Cocktail Staff and Wait Staff by maintaining area cleanliness and providing necessary support to ensure fast, friendly and accommodating service. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Adheres to all company safety and sanitation policies and procedures. Responsible for bus stand cleanliness and stocking. Ensures wait stations remain clean. Empties trash and spot sweeps whenever floor needs it, or when a Manager requests. Performs opening/closing responsibilities, including party breakdown/duties. Restocks and prepares supplies for shift change and or close. Ensures food is properly garnished prior to running out to Guests. Follows all tray procedures to minimize loss and ensure food is delivered timely or correctly. Busses and resets tables. Delivers food to tables and ensures the Guests have everything they need. Offers assistance to Guests by clearing away dishes and glassware, and refilling beverages. Assists in party setup. Maintains cleanliness of restrooms, including restocking of supplies. Cleans high chairs and booster chairs. Assists other Team members as needed or when business needs dictate. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Restaurant and/or bar experience preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team members. Must be at least 16 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $4.35 - $11 per hour Salary Range: 4.35 - 11 We are an equal opportunity employer and participate in E-Verify in states where required.
    $30k-42k yearly est. Auto-Apply 60d+ ago
  • Community Health Worker

    Regional Health Services of Howard County 4.7company rating

    Liaison job in Ankeny, IA

    The Community Health Worker (CHW) will be responsible for helping patients and their families navigate and access community services, other resources, and adopt healthy behaviors. The position will be funded by a grant received from the Robert Wood Johnson Foundation and the implementation of the program structure includes providing patients with a screening for basic human needs. The CHW will then contact patients who are determined to have unmet needs and connect them with appropriate resources, develop a relationship with those patients, and follow-up as necessary. The work of the CHW will promote, maintain, and improve the health of patients and their family. The CHW will provide social support and informal counseling, advocate for individuals and community health needs, and provide services such as first aid, and blood pressure screening. CORPORATE PHILOSOPHY STATEMENT: It is the obligation of each employee of Mercy Medical Center to abide by and promote the mission and core values of the Spirit of Mercy. CORPORATE POLICY STATEMENT: It is the obligation of each employee of Mercy Medical Center to comply with Mercy's mission, values, standards of conduct, policies, procedures, and related practices. HIPAA SECURITY COMPLIANCE: Security Access: High "Incumbent has access to restricted or confidential patient information and must comply with the terms of the Mercy Medical Center Security Policies as it applies to their job role." ESSENTIAL FUNCTIONS: * Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement. * Providing ongoing follow-up, basic motivational interviewing and goal setting with patients/families. * Conduct intake interviews with patients, including enrolling and/or referring patients into appropriate community resource programs. * Follow-up with patients via phone calls, home visits, and visits to other settings where patients can be found. * Assist patients with completing applications and registration forms. * Conduct eligibility determination, enrollment, and follow-up with uninsured patients. * Help patients set personal goals, and attend appointments. * Provide referrals for services to community agencies as appropriate. * Help patients connect with transportation resources and give appointment reminders in special circumstances. * Exhibit excellent working relations with patients, visitors and staff, effectively communicating Mercy's Mission. * Work closely with medical provider to help ensure that patients have comprehensive and coordinated care. Follow-up with patients should be continuous from initial identification through closure. * Work cooperatively with other clinical personnel assigned to the same patient. * Be knowledgeable about community resources appropriate to needs of patients/families. * Be responsible for providing consistent communication to the care management staff to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress. * Act as a patient advocate and liaison between the patient/family and community service agencies (i.e. schools, Department of Human Services, Health Care for Homeless, hospitals, support groups, etc). * Record patient care management in DataShop (training provided) and other software no later than 24 hours after patient contact. * Attend regular staff meetings, trainings and other meetings as requested. * Manage assigned caseload of patients. * Document time records and submit expense reports and required for compliance with RWJF Grant. * Volunteer hours per addendum. MARGINAL FUNCTIONS: * Other duties as assigned. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High School Diploma or GED required. * Successful completion of a Community Health Worker formal training program or experience is preferred. * Experience working in a multi-cultural setting. * Experience working in a community-based setting for at least 1 to 2 years preferred. * Knowledge of some medical terminology preferred. * Basic computer skills. * Ability to initiate and maintain positive working relationships with public health staff and other organizations. * Understand the community served - community connectedness. * Good communication skills, such as listening well, and using language appropriately. * Ability and willingness to provide emotional support, encouragement and motivation to patients. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $24k-38k yearly est. 29d ago
  • LTSS Service Coordinator - Eastern Iowa

    Carebridge 3.8company rating

    Liaison job in Marshalltown, IA

    LTSS Service Coordinator Location: Candidate would need to meet face to face with patients in and around the following counties. Candidate will be assigned a territory based on their location. * Wapello * Tama * Marshall * Franklin * Hardin * Jasper * Marion * Lucas * Wayne * Fayette * Black Hawk * Buchanan * Delaware * Jackson * Dubuque * Johnson * Louisa * Muscatine * Monroe * Des Moines * Jefferson * Howard * Benton * Scott Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs. In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements. How you will make an Impact: * Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs. * Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support. * Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports. * At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians. * Identifies members that would benefit from an alternative level of service or other waiver programs. * May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives. * Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan. * Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement). * Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits. * Travels to worksite and other locations as necessary. Minimum Requirements: * Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background. * Specific education, years, and type of experience may be required based upon state law and contract requirements. Preferred Skills, Capabilities and Experiences: * BA/BS degree field of study in health care related field preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $35k-47k yearly est. Auto-Apply 60d+ ago
  • Community Support Specialist - Adult

    Compass Health Network 4.0company rating

    Liaison job in Nevada, IA

    Job DescriptionDescription Full-Time | Benefits Eligible Help others in their journey toward recovery and wellness. Join our team as a Community Support Specialist, where you'll work directly with adults living with behavioral health and substance use challenges. In this role, you'll provide personalized, community-based support - meeting clients where they are: in their homes, in the office, and out in the community. You'll help individuals set and achieve recovery goals, develop daily living skills, access vital services, and build supportive relationships - all while working as part of a collaborative, integrated care team. This position requires regular driving and transportation of clients as part of service delivery. This is a great opportunity for someone who is passionate about mental health, enjoys hands-on work in the community, and thrives on building relationships. If you're looking for purpose-driven work that directly impacts families, you'll find it here. Key Responsibilities Support clients in reaching their personal recovery and wellness goals Provide coaching and education on life skills, health, and community resources Help clients access housing, healthcare, employment, and other essential services Work closely with healthcare providers, families, and community partners Assist with appointments and provide transportation as clinically needed Maintain accurate, timely documentation Requirements High School/GED required Associate's* or Bachelor's degree in a human service-related field preferred WORK EXPERIENCE Must qualify for position based on overall CSS requirements in at least one of the options listed: Qualified addiction professional; Bachelor's degree in a human services field from a college or university included in the U.S. Department of Education's database of accredited schools at http:/ope.ed.gov/accreditation ; Any four-year degree or combination of higher education and qualifying experience; Four years of qualifying experience; or Associate of Applied Science in Behavioral Health Support degree as designated by the Department of Mental Health.* Qualifying experience must include delivery of service to individuals with mental illness, substance use disorders, or developmental disabilities. A valid driver's license and agency established minimum automobile coverage required You'll Be a Great Fit for This Role if You: Bring relevant experience working with adults or behavioral health populations Are comfortable traveling to homes and community locations Communicate with empathy, adapt easily, and enjoy being part of a collaborative care team Possess excellent time management and writing skills Enjoy meeting new people New to the social services field and eager to learn
    $27k-35k yearly est. 24d ago
  • Service Lane Support

    Charles Gabus Ford Inc. 4.0company rating

    Liaison job in Grimes, IA

    Company Name : Toyota of Des Moines
    $33k-43k yearly est. Auto-Apply 22d ago
  • MPACT Community Advocate (53547)

    Yss

    Liaison job in Marshalltown, IA

    YSS is seeking a trustworthy, courageous, grounded MPACT Community Advocate to join our dedicated team in Marshalltown! As an Advocate, you'll be a calm, steady presence for individuals in crisis-someone who listens, supports, and helps people find their footing again. You'll create a safe, respectful space while providing on-site, participant-centered services such as skill-building and crisis intervention. Your goal: to strengthen connections between participants, their families, schools, and the community-and to help resolve concerns that may have brought law enforcement into the picture. This role is a key link between YSS, law enforcement, and local support networks. You'll work closely with therapists, family advocates, coordinators, and other service providers to ensure each participant gets the care and guidance they need. You'll also provide phone support during your shift or on-call rotation to ensure help is always within reach. By building trust and offering alternatives to crisis escalation, you'll play a vital role in reducing arrests and potential use of force, while promoting safety and compassion throughout the community. As part of your daily work, you can expect to: Crisis Response Respond to law enforcement (LE) calls within one hour-by phone, virtually, or in person, including nights, weekends, and holidays. Maintain composure under pressure. Provide immediate, participant-centered support, ensuring safety, de-escalation, and connection to critical resources such as shelter, food, healthcare, and victim services. Participant Advocacy Build rapport with individuals in crisis, offering respectful, trauma-informed care. Assist participants in accessing community resources and services to meet basic and ongoing needs. Provide limited transportation when safe and appropriate. Collaboration Work closely with law enforcement, school resource officers, counselors, and community partners to support participants and coordinate services. Maintain relationships with local agencies, including the county attorney's office and other referral networks. Uphold YSS values of respect, safety, and cooperation. Documentation & Communication Accurately document services, observations, and participant progress. Model positive, effective, communication with coworkers, participants, families, and LE partners while maintaining confidentiality and professionalism. Training & Professional Development Participate in ongoing YSS and LE trainings on crisis intervention, behavioral health, trauma-informed care, and community systems. Meet regularly with a licensed mental health practitioner for supervision and consultation. Stay current on best practices and maintain understanding of the mental health system, criminal justice processes, and community resources. This description is not a complete list of the responsibilities of this position. Duties may change at any time. We celebrate the strength in your story. Have you walked the path of recovery from addiction, mental health challenges, trauma, or housing instability? Are you driven to transform your experience into a source of strength and hope for others? If so, YSS wants to hear from you. We believe your lived experience brings a compassionate and redemptive perspective that can inspire real change. By sharing your story and offering guidance as a role model and mentor, you have the power to make a meaningful impact at YSS. For those in recovery, we typically ask for two years of sobriety to ensure stability and leadership readiness, though we may consider candidates with one year on a case-by-case basis. Your journey matters. If you're ready to use it to uplift and empower others, we warmly encourage you to apply. What you can expect in return... We believe in your potential, we meet you where you are, and we invest in your future. In addition to a welcoming workplace, collaborative and supportive colleagues, and mission-driven work that creates hope and opportunity by putting kids first, YSS offers the following benefits for this position: Medical, dental, vision, and life insurance Supplemental accident, critical illness, and hospital indemnity insurance Accrued PTO, plus paid time off for holidays, your birthday, and volunteering Employee Assistance Program Employee recognition program Personal wellness programs Pet insurance discounts PSLF Program qualification Retirement offerings Training opportunities This isn't just a job - it's a chance to be the spark in someone's story. If you're ready to inspire, connect, and lead with purpose, apply today and become part of something meaningful at YSS. Qualifications We want to create a world where youth are valued and empowered to stand strong. To do this, we ask our staff to embrace YSS core values - Commitment, Collaboration, Compassion, Innovation, Integrity, and a ”Can Do” Spirit. Additionally, we ask for the following: MUST HAVES - Required Qualifications Associate's degree in social work, psychology, human services, criminal justice, or related field. Two years of full-time experience working with youth who are at-risk, in crisis, experiencing homelessness, or who precariously housed. Experience collaborating with law enforcement, schools, or community service agencies. SHOULD HAVES - Preferred Qualifications Bachelor's degree in a social sciences field Knowledge of and ability to apply the fundamentals of: Mental health systems and trauma-informed care Crisis and behavioral intervention techniques Solution-focused treatment theory, techniques, and processes Child and adolescent development Family counseling and dynamics Community systems and available resources Relevant laws and regulations Strong communication, active listening, and rapport-building skills. Knowledge of local community resources and ability to connect participants effectively. Willingness to participate in ongoing training, including those offered to law enforcement personnel. Proficient in Spanish, both written and spoken The IDEAL Candidate Will: Remain calm, composed, and decisive in high-stress or challenging situations. Consistently approach their work with humility, respect, and sensitivity to diverse backgrounds and lived experiences. Demonstrate reliability and independence, managing responsibilities with minimal supervision. Be mission-driven, with a commitment to equity, inclusion, and positive social impact. Who we are (and why you'll love us)... We're YSS - one of Iowa's oldest & largest nonprofits dedicated to putting kids first. Our mission? To spark hope, create opportunities, and help young people thrive. With life-changing programs, a passionate leadership team, and our brand-new 50-acre recovery campus, we're growing fast and thinking big. Check us out at yss.org! At YSS, we celebrate the unique backgrounds, identities, and experiences that each team member brings. As an Equal Opportunity Employer, we are dedicated to creating a respectful, inclusive, and empowering environment where everyone can grow and succeed. And we're always working to do better, together. YSS is a nicotine-free workplace. Heads Up! Don't Miss Our Messages! - We communicate with applicants via email - straight from our Paycom system. So be sure to keep an eye on your inbox (and maybe your spam/junk folder too). Got questions? Email *********** - we're happy to help! The YSS Hiring Process Apply - Fill out the online app at yss.org/ysscareers. Assessment - We'll check out your skills and experience. Interview - Phone, video, or in-person - we'll chat and get to know you. References - Send us three+ people who can sing your praises. Screening - Background and driving checks (plus license verification if needed). Offer - If it's a match, you'll get a formal offer through Paycom. * Applicable Degrees: Addiction Counseling, Addiction Studies, Adolescent Psychology, Behavioral Health, Child and Adolescent Mental Health, Child Psychology, Clinical Mental Health, Corrections, Counseling, Criminal Justice, Education, Family Science, Family Studies, Family Therapy, Human Services, Juvenile Justice, Juvenile Rehabilitation, Mental Health, Nursing, Psychology, Public Administration, Public Health, Rehabilitation Services, Social Work, Therapeutic Recreation, Youth Development, Youth Services Keywords: Abuse, Addiction, Advocacy, Analysis, Assessment, At-risk, Behavioral, Care, Case, CBT, Centered, Client, Coach, Cognitive, Community, Coordination, Counseling, Crisis, Detox, Develop, Education, Engagement, Evaluation, Evidence-Based, Facilitation, Family, Flexibility, Group, Health, Holistic, Human, Individual, Informed, Inpatient, Intervention, Living, Management, Mental, Monitoring, Motivational, Outpatient, Outreach, Peer, Personalized, Planning, Plans, Prevention, Program, Psychiatry, Psychology, Recovery, Rehabilitation, Relapse, Services, Sober, Social, Specialist, Substance, Support, Technique, Therapeutic, Therapy, Trauma, Treatment, Use, Wellness
    $33k-41k yearly est. Easy Apply 10d ago
  • Life Enrichment Coordinator - Full-Time

    Accura Healthcare

    Liaison job in Marshalltown, IA

    Accura HealthCare of Marshalltown, an 84-bed Skilled Nursing Facility (SNF) located in Marshalltown, IA, is seeking an part-time Activities Assistant to join our team. Using charismatic energy, you will actively engage residents to participate in activities that promote wellness within our community. ABOUT OUR COMMUNITY: Accura HealthCare of Marshalltown is an 84-bed Skilled Nursing Facility (SNF) located in Marshalltown, IA. We embrace a unique, upside-down philosophy that places residents, patients, and direct care employees at the very top of the organizational chart. That includes you! We take pride in providing quality, person-centered care, in addition to fostering an environment that team members want to be a part of. If you desire an organization that creates an environment that allows both our residents and team members to thrive, consider Accura HealthCare and join us in being partners in care, family for life. ABOUT ACCURA HEALTHCARE: Accura HealthCare is a Midwest-based healthcare company that manages and operates over 50 skilled nursing care, assisted living, independent living, and memory care communities throughout Iowa, Minnesota, South Dakota, and Nebraska. From its beginning in 2016 with 9 care communities, Accura HealthCare has held true to its mission and vision while serving others. Built on the pillars of trust, integrity, accountability, commitment, and kindness, Accura HealthCare is a leader in the Midwest in providing high-quality care. Our employees play a key role in supporting our purpose, "to care for others," while advancing our mission "to be partners in care, family for life." OUR BRANDS: Accura HealthCare | Stonebridge Suites | Traditions Memory Care OUR VALUES: Trust. Integrity. Accountability. Commitment. Kindness. Accura HealthCare is where personal life and work life blend together to bring value and purpose to one's existence. JOB SUMMARY: The Life Enrichment Coordinator, under the direction of the Director of Life Enrichment, assists with planning, developing, coordinating, and maintaining a program of activities designed to provide mental, physical, and social stimulation that meets the identified individual needs, interests, and capabilities of the residents. QUALIFICATIONS: * Excel in time management and ability to balance multiple priorities while maintaining an organized schedule. * Able to relate professionally, positively, and cooperatively with residents, residents' families, and employees. * Must be capable of performing the Essential Functions of this job, with or without reasonable accommodation. BENEFITS: * Paid Time Off (PTO) & Paid Holidays * Medical, Dental, & Vision Benefits * Flexible Spending Account * Employer Paid Life & AD&D * Supplemental Benefits * Employee Assistance Program * 401(k) * These benefits are available to full-time employees. Minnesota employees are eligible for PTO regardless of status. This organization is an Equal Opportunity Employer and leading post-acute healthcare provider.
    $25k-34k yearly est. 7d ago
  • Life Enrichment Coordinator - Full-Time

    Accura Healthcare of Marshalltown

    Liaison job in Marshalltown, IA

    Accura HealthCare of Marshalltown, an 84-bed Skilled Nursing Facility (SNF) located in Marshalltown, IA, is seeking an part-time Activities Assistant to join our team. Using charismatic energy, you will actively engage residents to participate in activities that promote wellness within our community. ABOUT OUR COMMUNITY: Accura HealthCare of Marshalltown is an 84-bed Skilled Nursing Facility (SNF) located in Marshalltown, IA. We embrace a unique, upside-down philosophy that places residents, patients, and direct care employees at the very top of the organizational chart. That includes you! We take pride in providing quality, person-centered care, in addition to fostering an environment that team members want to be a part of. If you desire an organization that creates an environment that allows both our residents and team members to thrive, consider Accura HealthCare and join us in being partners in care, family for life. ABOUT ACCURA HEALTHCARE: Accura HealthCare is a Midwest-based healthcare company that manages and operates over 50 skilled nursing care, assisted living, independent living, and memory care communities throughout Iowa, Minnesota, South Dakota, and Nebraska. From its beginning in 2016 with 9 care communities, Accura HealthCare has held true to its mission and vision while serving others. Built on the pillars of trust, integrity, accountability, commitment, and kindness, Accura HealthCare is a leader in the Midwest in providing high-quality care. Our employees play a key role in supporting our purpose, “to care for others,” while advancing our mission “to be partners in care, family for life.” OUR BRANDS: Accura HealthCare | Stonebridge Suites | Traditions Memory Care OUR VALUES: Trust. Integrity. Accountability. Commitment. Kindness. Accura HealthCare is where personal life and work life blend together to bring value and purpose to one's existence. JOB SUMMARY: The Life Enrichment Coordinator, under the direction of the Director of Life Enrichment, assists with planning, developing, coordinating, and maintaining a program of activities designed to provide mental, physical, and social stimulation that meets the identified individual needs, interests, and capabilities of the residents. QUALIFICATIONS: Excel in time management and ability to balance multiple priorities while maintaining an organized schedule. Able to relate professionally, positively, and cooperatively with residents, residents' families, and employees. Must be capable of performing the Essential Functions of this job, with or without reasonable accommodation. BENEFITS: Paid Time Off (PTO) & Paid Holidays Medical, Dental, & Vision Benefits Flexible Spending Account Employer Paid Life & AD&D Supplemental Benefits Employee Assistance Program 401(k) *These benefits are available to full-time employees. Minnesota employees are eligible for PTO regardless of status. This organization is an Equal Opportunity Employer and leading post-acute healthcare provider.
    $25k-34k yearly est. 7d ago
  • Life Enrichment Coordinator

    Edencrest

    Liaison job in Pleasant Hill, IA

    Job Description When you work at Pleasant Hill of Edencrest, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life! Pleasant Hill of Edencrest is recruiting for a Life Enrichment Director. In this role you will delivers meaningful opportunities to residents by developing an activity program that will incorporate the Six Dimensions of Wellness. The program shall reflect on individual differences in social, physical, intellectual, environmental, spiritual, and emotional preferences. Opportunities will be delivered for a variety of types and levels of involvement. The work schedule must be flexible including evenings and weekends to help with Manager on Duty rotation. The Life Enrichment Director will oversee the work of other team members within the Resident Engagement Department, including but not limited to Life Enrichment Assistant or a Memory Care Director. Current Opening: Full Time, Monday-Friday 8am-5pm, weekends as needed Here are a few of the daily responsibilities of a Life Enrichment Director: Complete a My Life Story new resident packet upon move in. Maintain and follow a budget. Keep records of current volunteers according to regulations. Provide activity supplies, and train staff regarding engagement for residents with dementia. Develop a monthly Activity Calendar according to the residents' interests and input with a minimum of 6 activities scheduled during the weekdays and 4 activities scheduled daily on the weekends in all levels of care. Coordinate and supervise planned group outings. Here are a few of the qualifications we need you to have: High School diploma or equivalent. 1 to 3 years experience in working with elderly We offer a comprehensive benefits package designed to support the well-being and work-life balance of our team members. This includes: Health & Wellness: Medical, dental, and vision coverage to keep you and your family healthy. Financial Security: Retirement savings plan with company match, life and disability insurance. Work-Life Balance: Paid time off and flexible work schedules. Growth & Development: Access to training programs and career development opportunities. Employee Perks: Employee wellness programs, recognition initiatives, and discounts on company products or services. If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and seniors please apply, we'd love to get to know you! ABOUT HUBBELL REALTY COMPANY Hubbell Realty Company (Hubbell Realty) is a full-service real estate development company with roots in Central Iowa, and additional operations in South Dakota, Missouri, and Nebraska. Over the last decade, Hubbell Realty has developed over 30 apartment communities totaling more than 7,000 units, built and sold more than 1,000 homes, and currently manages approximately 2.1 million square feet of commercial space in Central Iowa. ABOUT HIGHMARK SENIOR LIVING At Highmark Senior Living (Highmark), a division of Hubbell Realty Company, our core belief is quality care, and services start with us. The support a loved one receives begins with trusted professionals who display loyalty to residents, a sense of pride in community and cherish relationships at the highest regard. Seniors and their loved ones can count on Highmark where they will experience comfort and freedom. As a leading senior living property manager our focus is on providing excellent care, innovative life experiences and elevated management services for all our communities. ABOUT EDENCREST COMMUNITIES Edencrest communities aim to support, provide wellness excellence and community to residents every day. At Edencrest, residents embrace an innovative and transformational lifestyle. Associates are ready to help residents with move-in, maintenance, and everyday needs so they can enjoy what matters most. Hubbell Realty Company and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants
    $25k-34k yearly est. 7d ago
  • Support Coordinator - Full-Time

    American Baptist Homes of The Midwest 3.9company rating

    Liaison job in Chariton, IA

    Start a rewarding career where your compassion truly matters. Join Crest Services as a Direct Support Professional (DSP) and make a difference in the lives of individuals with developmental disabilities, mental health conditions, and traumatic brain injuries. Were a faith-based, nonprofit organization founded in 1974, proudly supporting individuals in group home settings across Minnesota and Iowa. Why Join Us? People First: Develop meaningful relationships with residents and staff members Competitive Pay: $17.00/hr + credit for experience Flexible Schedule: This is a part-time position working 2 PM to 9 PM on Saturdays and Sundays.Supportive Team: We value our caregivers as much as our clients Quick Hiring: Apply today and hear back within 48 hours What Youll Do: Support residents with daily living activities: bathing, dressing, meal prep, etc. Maintain a safe, clean, and respectful living environment Monitor and report changes in behavior or health Help with transportation to appointments or activities Collaborate with healthcare staff and team members to deliver holistic care What You Need to Bring: Age 21 or older Valid drivers license and insurance Ability to understand, read, write, and speak English Experience in a medical, caregiving, or healthcare setting preferred, but not required Dependable, detail-oriented, and compassionate mindset To apply, please complete the required questionnaire. We accept applications on a rolling basis. We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the positions essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. Powered by JazzHR PI78961d6decba-31181-39365465
    $17 hourly 7d ago
  • Life Enrichment Coordinator - Full-Time

    Accura Healthcare of Ames

    Liaison job in Ames, IA

    Accura HealthCare of Ames, an 80-bed Skilled Nursing Facility (SNF) located in Ames, IA, is seeking a Full Time Activities Assistant to join our team. Using charismatic energy, you will actively engage residents to participate in activities that promote wellness within our community. ABOUT OUR COMMUNITY: Accura HealthCare of Ames is an 80-bed Skilled Nursing Facility (SNF) located in Ames, IA. We embrace a unique, upside-down philosophy that places residents, patients, and direct care employees at the very top of the organizational chart. That includes you! We take pride in providing quality, person-centered care, in addition to fostering an environment that team members want to be a part of. If you desire an organization that creates an environment that allows both our residents and team members to thrive, consider Accura HealthCare and join us in being partners in care, family for life. ABOUT ACCURA HEALTHCARE: Accura HealthCare is a Midwest-based healthcare company that manages and operates over 50 skilled nursing care, assisted living, independent living, and memory care communities throughout Iowa, Minnesota, South Dakota, and Nebraska. From its beginning in 2016 with 9 care communities, Accura HealthCare has held true to its mission and vision while serving others. Built on the pillars of trust, integrity, accountability, commitment, and kindness, Accura HealthCare is a leader in the Midwest in providing high-quality care. Our employees play a key role in supporting our purpose, “to care for others,” while advancing our mission “to be partners in care, family for life.” OUR BRANDS: Accura HealthCare | Stonebridge Suites | Traditions Memory Care OUR VALUES: Trust. Integrity. Accountability. Commitment. Kindness. Accura HealthCare is where personal life and work life blend together to bring value and purpose to one's existence. JOB SUMMARY: The Life Enrichment Coordinator, under the direction of the Director of Life Enrichment, assists with planning, developing, coordinating, and maintaining a program of activities designed to provide mental, physical, and social stimulation that meets the identified individual needs, interests, and capabilities of the residents. QUALIFICATIONS: Excel in time management and ability to balance multiple priorities while maintaining an organized schedule. Able to relate professionally, positively, and cooperatively with residents, residents' families, and employees. Must be capable of performing the Essential Functions of this job, with or without reasonable accommodation. BENEFITS: Paid Time Off (PTO) & Paid Holidays Medical, Dental, & Vision Benefits Flexible Spending Account Employer Paid Life & AD&D Supplemental Benefits Employee Assistance Program 401(k) *These benefits are available to full-time employees. Minnesota employees are eligible for PTO regardless of status. This organization is an Equal Opportunity Employer and leading post-acute healthcare provider.
    $25k-34k yearly est. 8d ago
  • Outreach Care Specialist

    Elevance Health

    Liaison job in Des Moines, IA

    Location : Virtual - This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Work Schedule : Monday - Friday 8:00am - 5pm CST The Outreach Care Specialist is responsible for ensuring that appropriate member treatment plans are followed on less complex cases and for proactively identifying ways to improve the health of our members and meet quality goals. How you will make an impact : * Coordinates follow-up care plan needs for members by scheduling appointments programs. * Assesses member compliance with medical treatment plans via telephone or through on-site visits. * Identifies barriers to plan compliance and coordinates resolutions. * Identifies opportunities that impact quality goals and recommends process improvements. * Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider. * Coordinates identification of and referral to local, state or federally funded programs. * Coaches members on ways to reduce health risks. * Prepares reports to document case and compliance updates. * Establishes and maintains relationships with agencies identified in appropriate contract. Minimum Requirements : * Requires a high school diploma and a minimum of 1 year related experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities & Experiences : * Experience working with Obstetrics health * Call center (outbound / inbound) experience preferred. * BS/BA degree in a related field preferred. * Bilingual Spanish candidates preferred. * For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $18.31/hr. to $26.50/hr. Locations: Illinois In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Job Level: Non-Management Non-Exempt Workshift: 1st Shift (United States of America) Job Family: MED > Care Coord & Care Mgmt (Non-Licensed) Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $18.3-26.5 hourly 4d ago
  • Life Enrichment Coordinator - Part-Time

    Accura Healthcare of Marshalltown

    Liaison job in Marshalltown, IA

    Accura HealthCare of Marshalltown, an 84-bed Skilled Nursing Facility (SNF) located in Marshalltown, IA, is seeking an part-time Activities Assistant to join our team. Using charismatic energy, you will actively engage residents to participate in activities that promote wellness within our community. ABOUT OUR COMMUNITY: Accura HealthCare of Marshalltown is an 84-bed Skilled Nursing Facility (SNF) located in Marshalltown, IA. We embrace a unique, upside-down philosophy that places residents, patients, and direct care employees at the very top of the organizational chart. That includes you! We take pride in providing quality, person-centered care, in addition to fostering an environment that team members want to be a part of. If you desire an organization that creates an environment that allows both our residents and team members to thrive, consider Accura HealthCare and join us in being partners in care, family for life. ABOUT ACCURA HEALTHCARE: Accura HealthCare is a Midwest-based healthcare company that manages and operates over 50 skilled nursing care, assisted living, independent living, and memory care communities throughout Iowa, Minnesota, South Dakota, and Nebraska. From its beginning in 2016 with 9 care communities, Accura HealthCare has held true to its mission and vision while serving others. Built on the pillars of trust, integrity, accountability, commitment, and kindness, Accura HealthCare is a leader in the Midwest in providing high-quality care. Our employees play a key role in supporting our purpose, “to care for others,” while advancing our mission “to be partners in care, family for life.” OUR BRANDS: Accura HealthCare | Stonebridge Suites | Traditions Memory Care OUR VALUES: Trust. Integrity. Accountability. Commitment. Kindness. Accura HealthCare is where personal life and work life blend together to bring value and purpose to one's existence. JOB SUMMARY: The Life Enrichment Coordinator, under the direction of the Director of Life Enrichment, assists with planning, developing, coordinating, and maintaining a program of activities designed to provide mental, physical, and social stimulation that meets the identified individual needs, interests, and capabilities of the residents. QUALIFICATIONS: Excel in time management and ability to balance multiple priorities while maintaining an organized schedule. Able to relate professionally, positively, and cooperatively with residents, residents' families, and employees. Must be capable of performing the Essential Functions of this job, with or without reasonable accommodation. BENEFITS: Paid Time Off (PTO) & Paid Holidays Medical, Dental, & Vision Benefits Flexible Spending Account Employer Paid Life & AD&D Supplemental Benefits Employee Assistance Program 401(k) *These benefits are available to full-time employees. Minnesota employees are eligible for PTO regardless of status. This organization is an Equal Opportunity Employer and leading post-acute healthcare provider.
    $25k-34k yearly est. 7d ago
  • Life Enrichment Coordinator

    Edencrest

    Liaison job in Waukee, IA

    Job Description When you work at Kettlestone of Edencrest, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life! Kettlestone of Edencrest is recruiting for a Life Enrichment Director. In this role you will delivers meaningful opportunities to residents by developing an activity program that will incorporate the Six Dimensions of Wellness. The program shall reflect on individual differences in social, physical, intellectual, environmental, spiritual, and emotional preferences. Opportunities will be delivered for a variety of types and levels of involvement. The work schedule must be flexible including evenings and weekends to help with Manager on Duty rotation. The Life Enrichment Director will oversee the work of other team members within the Resident Engagement Department, including but not limited to Life Enrichment Assistant or a Memory Care Director. Current Opening: Full Time, Monday-Friday 8am-5pm, weekends as needed Here are a few of the daily responsibilities of a Life Enrichment Director: Complete a My Life Story new resident packet upon move in. Maintain and follow a budget. Keep records of current volunteers according to regulations. Provide activity supplies, and train staff regarding engagement for residents with dementia. Develop a monthly Activity Calendar according to the residents' interests and input with a minimum of 6 activities scheduled during the weekdays and 4 activities scheduled daily on the weekends in all levels of care. Coordinate and supervise planned group outings. Here are a few of the qualifications we need you to have: High School diploma or equivalent. 1 to 3 years experience in working with elderly We offer a comprehensive benefits package designed to support the well-being and work-life balance of our team members. This includes: Health & Wellness: Medical, dental, and vision coverage to keep you and your family healthy. Financial Security: Retirement savings plan with company match, life and disability insurance. Work-Life Balance: Paid time off and flexible work schedules. Growth & Development: Access to training programs and career development opportunities. Employee Perks: Employee wellness programs, recognition initiatives, and discounts on company products or services. If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and seniors please apply, we'd love to get to know you! ABOUT HUBBELL REALTY COMPANY Hubbell Realty Company (Hubbell Realty) is a full-service real estate development company with roots in Central Iowa, and additional operations in South Dakota, Missouri, and Nebraska. Over the last decade, Hubbell Realty has developed over 30 apartment communities totaling more than 7,000 units, built and sold more than 1,000 homes, and currently manages approximately 2.1 million square feet of commercial space in Central Iowa. ABOUT HIGHMARK SENIOR LIVING At Highmark Senior Living (Highmark), a division of Hubbell Realty Company, our core belief is quality care, and services start with us. The support a loved one receives begins with trusted professionals who display loyalty to residents, a sense of pride in community and cherish relationships at the highest regard. Seniors and their loved ones can count on Highmark where they will experience comfort and freedom. As a leading senior living property manager our focus is on providing excellent care, innovative life experiences and elevated management services for all our communities. ABOUT EDENCREST COMMUNITIES Edencrest communities aim to support, provide wellness excellence and community to residents every day. At Edencrest, residents embrace an innovative and transformational lifestyle. Associates are ready to help residents with move-in, maintenance, and everyday needs so they can enjoy what matters most. Hubbell Realty Company and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants
    $25k-34k yearly est. 6d ago
  • Life Enrichment Coordinator - Full-Time

    Accura Healthcare

    Liaison job in Ames, IA

    Accura HealthCare of Ames, an 80-bed Skilled Nursing Facility (SNF) located in Ames, IA, is seeking a Full Time Activities Assistant to join our team. Using charismatic energy, you will actively engage residents to participate in activities that promote wellness within our community. ABOUT OUR COMMUNITY: Accura HealthCare of Ames is an 80-bed Skilled Nursing Facility (SNF) located in Ames, IA. We embrace a unique, upside-down philosophy that places residents, patients, and direct care employees at the very top of the organizational chart. That includes you! We take pride in providing quality, person-centered care, in addition to fostering an environment that team members want to be a part of. If you desire an organization that creates an environment that allows both our residents and team members to thrive, consider Accura HealthCare and join us in being partners in care, family for life. ABOUT ACCURA HEALTHCARE: Accura HealthCare is a Midwest-based healthcare company that manages and operates over 50 skilled nursing care, assisted living, independent living, and memory care communities throughout Iowa, Minnesota, South Dakota, and Nebraska. From its beginning in 2016 with 9 care communities, Accura HealthCare has held true to its mission and vision while serving others. Built on the pillars of trust, integrity, accountability, commitment, and kindness, Accura HealthCare is a leader in the Midwest in providing high-quality care. Our employees play a key role in supporting our purpose, "to care for others," while advancing our mission "to be partners in care, family for life." OUR BRANDS: Accura HealthCare | Stonebridge Suites | Traditions Memory Care OUR VALUES: Trust. Integrity. Accountability. Commitment. Kindness. Accura HealthCare is where personal life and work life blend together to bring value and purpose to one's existence. JOB SUMMARY: The Life Enrichment Coordinator, under the direction of the Director of Life Enrichment, assists with planning, developing, coordinating, and maintaining a program of activities designed to provide mental, physical, and social stimulation that meets the identified individual needs, interests, and capabilities of the residents. QUALIFICATIONS: * Excel in time management and ability to balance multiple priorities while maintaining an organized schedule. * Able to relate professionally, positively, and cooperatively with residents, residents' families, and employees. * Must be capable of performing the Essential Functions of this job, with or without reasonable accommodation. BENEFITS: * Paid Time Off (PTO) & Paid Holidays * Medical, Dental, & Vision Benefits * Flexible Spending Account * Employer Paid Life & AD&D * Supplemental Benefits * Employee Assistance Program * 401(k) * These benefits are available to full-time employees. Minnesota employees are eligible for PTO regardless of status. This organization is an Equal Opportunity Employer and leading post-acute healthcare provider.
    $25k-34k yearly est. 7d ago

Learn more about liaison jobs

How much does a liaison earn in Des Moines, IA?

The average liaison in Des Moines, IA earns between $24,000 and $80,000 annually. This compares to the national average liaison range of $30,000 to $95,000.

Average liaison salary in Des Moines, IA

$44,000

What are the biggest employers of Liaisons in Des Moines, IA?

The biggest employers of Liaisons in Des Moines, IA are:
  1. Primary Health Care Corporation
  2. Maximus
  3. PHC Primary Health Care
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