Central Scheduler jobs at LifePoint Health - 12592 jobs
Prior Authorization Specialist
Methodist Le Bonheur Healthcare 4.2
Memphis, TN jobs
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South.
Responsible for precertification of eligible prescriptions. Ensures complete documentation is obtained that meets insurer guidelines for medical necessity and payment for services. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
Responsible for precertification of eligible prescriptions. Ensures complete documentation is obtained that meets insurer guidelines for medical necessity and payment for services. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do
Responsible for precertification of eligible prescription medications for inpatient and outpatient services based on medical plan documents and medical necessity. Ensures medical documentation is sufficient to meet insurer guidelines for medical necessity documentation and procedure payment.
Reviews clinical information submitted by medical providers to evaluate the necessity, appropriateness and efficiency of the use of prescription medications.
Assists with patient assistance and grant coordination for Patients for outpatient pharmacies from designated areas.
Proactively analyzes information submitted by providers to make timely medical necessity review determinations based on appropriate criteria and standards guidelines. Verifies physician orders are accurate. Determines CPT, HCPCS and ICD-10 codes for proper Prior Authorization.
Contacts insurance companies and third party administrators to gather information and organize work-flow based on the requested procedure.
Collects, reads and interprets medical documentation to determine if the appropriate clinical information has been provided for insurance reimbursement and proper charge capture.
Serves as primary contact with physicians/physician offices to collect clinical documentation consistent with insurer reimbursement guidelines. Establishes and maintains rapport with providers as well as ongoing education of providers concerning protocols for pre-certification.
Communicates information and acts as a resource to Patient Access, Case Management, and others in regard to contract guidelines and pre-certification requirements.
Performs research regarding denials or problematic accounts as necessary. Works to identify trends and root cause of issues and recommend resolutions for future processes.
Education/Formal Training Requirements
High School Diploma or Equivalent
Work Experience Requirements
3-5 years Pharmacy (clinical, hospital, outpatient, or specialty)
Licenses and Certifications Requirements
See Additional Job Description.
Knowledge, Skills and Abilities
Basic understanding of prescription processing flow. Expertise in utiliizing EMRs to document clinical critieria required for third party approval.
Knowledgeable of medical terminology, drug nomenclature, symbols and abbreviations associated with pharmacy practice.
Strong attention to detail and critical thinking skills.
Ability to speak and communicate effectively with patients, associates, and other health professionals.
Ability to diagnose a situation and make recommendations on how to resolve problems.
Experience with a computerized healthcare information system required. Familiarity with fundamental Microsoft Word software.
Excellent verbal and written communication skills.
Supervision Provided by this Position
There are no lead or supervisory responsibilities assigned to this position.
Physical Demands
The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Must have good balance and coordination.
The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
$24k-28k yearly est. Auto-Apply 6d ago
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Transportation Scheduler
Element Care 4.5
Lowell, MA jobs
GENERAL SUMMARY: The Transportation Scheduler is responsible for coordinating and managing the transportation schedule with external vendors and with the internal transportation team when needed.
ESSENTIAL JOB RESPONSIBILITIES:
Utilizes Transportation software to create and manage transportation schedules for external vendors and Transcare when needed.
Acts as a point of contact to external vendors for transportation needs and scheduling rides for participants.
Tracks trips in real time and make adjustments as needed throughout the day.
Utilizes scheduling software to optimize trips for Transcare and monitors rides assigned to external vendors.
Utilizes scheduling software to run reports and analyze data to improve efficiency in Transportation department.
Responds to inquiries with regards to external vendor services and with Transcare as needed.
Performs other duties as required.
JOB SPECIFICATIONS:
Minimum 3 years previous Transportation experience
Valid state Driver's License from the state of residence
Strong written and verbal communication skills
Ability to multi-task efficiently and effectively in a high pressure environment.
Organizational skills, problems solving skills and ability to prioritize work
Posses a strong commitment to a team environment with the ability to work independently.
Personally responsible to complete work in a timely and consistent man
Strong Computer skills
Covid vaccinated preferred
Compensation details: 50000-65000 Yearly Salary
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$29k-71k yearly est. 1d ago
Surgical Scheduler - Neurosurgery
Ascension Health 3.3
Jacksonville, FL jobs
Details
Department: Neurosurgery
Schedule: Full Time Day Shift; Monday - Friday
Facility: Ascension Medical Group
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.
Responsibilities
Coordinates OR schedules surgery to maximize efficient use of operating rooms, equipment, and staff.
Work with physician offices to gather information needed to schedule surgeries consistent with department guidelines and accommodating physicians' requests and patients' needs.
Assign operating suites and equipment and blocks times to maximize efficient use of resources.
Ensure that necessary demographic, billing, and insurance information is entered into electronic medical records and coordinates with patient admitting as needed to prevent delays in scheduled surgery.
May reschedule surgeries as needed to accommodate emergencies or other unanticipated events.
Requirements
Education:
* High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
* Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Additional Preferences
No additional preferences.
Why Join Our Team
Ascension St. Vincent's is expanding in the fastest-growing county in Northeast Florida with the addition of a fourth regional hospital, Ascension St. Vincent's St. Johns County. Serving Northeast Florida and Southeast Georgia, Ascension St. Vincent's has been providing caregivers in every discipline a rewarding career in healthcare since 1873.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify
$26k-52k yearly est. 1d ago
Patient Access Liaison (PAL)- Great Lakes
Catalyst Pharmaceuticals, Inc. 4.3
Chicago, IL jobs
The Patient Access Liaison (PAL) is a regional, field-based position that provides clinical disease state education and product education to patients and their families for our rare disease portfolio of products, oftentimes in the patient's home. This patient facing individual will work closely with patients, families, physicians and other office staff to prevent and address barriers to access and help insure optimal understanding for Catalyst's medicines. The Patient Access Liaison (PAL) will also be responsible for supporting advocacy for patients and providing educational resources and opportunities for patients. The PAL will also interact with our HUB partners at Catalyst Pathways to ensure seamless communication with and to the patients and their families.
This is a remote position covering the Great Lakes Geography. Potential candidates should reside in the Great Lakes region and have access to major airports in the preferred states of: Michigan or Illinois.
Requirements
Responsibilities (included but not limited to):
Educate patients and or their families on their disease and Catalyst's FDA approved medication for their disease
Provide education to patients and or their families on reimbursement and insurance protocols that affect their ability to access therapy
Coordinate communication among key stakeholders to ensure patients have the clinical support required to transition successfully to therapy
Advise patients and their families about access and affordability programs that may be available to them
Work cross functionally with other commercial personnel to resolve access issues for patients
Provide expertise to HCPs on health plan policies and procedures, including guidelines and timelines for Prior Approvals (when appropriate) and Appeals
Work cross functionally with Care Coordinators and Reimbursement Specialists at Catalyst Pathways to address any outstanding issues the patient and or family might have and escalate issues when appropriate
Conduct Connect Calls to discuss open cases (de-identified) in Catalyst Pathways with sales and market access to address any issues that are actionable and delegate as appropriate
Respect and Protect the PHI that is available to the PAL in their work with patients
Attend regional and national meetings and come prepared to contribute and participate
Document appropriately and accurately all interactions with patients and other stakeholder in the Patient Portal
Become an expert on recognizing and reporting AE and product complaints, along with documenting those interactions
Maintain ongoing contact with patients and their families to address unmet needs and offer compliant solutions so that patients may adhere to therapy when appropriate
Understand and participate in Patient Services Programs developed by agency partners
Ability to regularly work extended hours including attendance at business events on evenings and weekends
Education/Experience/Skills:
Bachelor's degree and 5+ years in the Pharma/Biotech industry in required
Prior experience as a Field Reimbursement Manager
Experience in the Patient Services Department strongly preferred
Be able to work in a team environment that ultimately benefits the patients
Ability to work independently with patients for educational purposes and support
High comfort level working directly with patients and their families as their main point of contact for access and education
Can lead external customers including physicians, nurses and others to assist in achieving access for patients
Ability to independently identify access solutions and determine the appropriate plan for resolution
Work cross functionally with an external HUB to solve patient issues
Ethics above reproach and a strong compliance mindset
Must have a high degree of emotional intelligence coupled with empathy and listening skills
Technical Experience in at least two of the following areas
Rare Disease access or reimbursement
Managed Care or public payer reimbursement
Nursing
Specialty Pharmacy
Billing and coding
Patient Advocacy
Highly recommended Bilingual-fluent in English and Spanish
Willingness to travel up to 70% of the time depending on the territory
Prefer applicants to live near a commercial airline HUB
Catalyst is committed to providing competitive wages and comprehensive benefits including health, dental, and vision insurance, generous paid time off, a retirement savings plan with Company Match, and more. Further details about our benefits package can be found here: **************************************************************************** AsMember=true
The base salary for this position will range from $181,000 to $200,000. Candidate experience, professional licensing, and geographic location will be taken into consideration.
Employment is contingent upon successful completion of all required screening and verification processes, including for authority to work in the United States.
EEO Statement
Catalyst Pharmaceuticals is an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status.
Recruitment & Staffing Agencies: Catalyst Pharmaceuticals does not accept unsolicited agency resumes. Agency resumes will only be accepted if the agency is formally engaged by Catalyst Human Resources.
$37k-45k yearly est. 2d ago
Neurosurgery Scheduling Specialist - Full-Time
Saint Luke's Health System 4.3
Kansas City, MO jobs
A leading health system provider in Kansas City is seeking a Procedural Scheduler to comprehensively coordinate and manage scheduling for clinic patients. Responsibilities include obtaining preauthorizations from insurance companies and managing all EPIC referral work queues. The ideal candidate will possess outstanding organization skills and a strong focus on customer and patient care. This full-time position offers an opportunity to work within a diverse and inclusive environment.
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$38k-43k yearly est. 4d ago
Patient Services Scheduler Home Health
Amedisys Inc. 4.7
Saint Louis, MO jobs
Full-time
Are you looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S.
Attractive pay
* $22.00 - $25.00
What's in it for you
A full benefits package with choice of affordable PPO or HSA medical plans.
Paid time off.
Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan.
Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.*
Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program.
401(k) with a company match.
Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.
Fleet vehicle program (restrictions apply) and mileage reimbursement.
And more.
Please note: Benefit eligibility can vary by position depending on shift status.
* To participate, you must be enrolled in an Amedisys medical plan.
Why Amedisys?
Community-based care centers with a supportive and inclusive work environment.
Better work/life balance and increased flexibility compared to other settings.
Job stability and the opportunity to advance with a growing company.
The opportunity to make a meaningful impact on the lives of patients and their families providing much needed care where they want to be - in their homes.
Responsibilities
Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
Manages calls from patients and field staff related to scheduling issues.
Refers clinical and performance related issues to the clinical manager.
Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team and other office personnel.
Runs all applicable reports and responds to work flow taking appropriate actions.
Assists with internal or external transfer of patients between care centers and/or hospice services.
May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
Performs other duties as assigned.
Qualifications
* High School diploma or GED equivalent.
Preferred
* One year of scheduling experience in a healthcare environment.
* One year of administrative experience in a health care environment.
Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.
Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.
* High School diploma or GED equivalent.
Preferred
* One year of scheduling experience in a healthcare environment.
* One year of administrative experience in a health care environment.
Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.
Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.
Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
Manages calls from patients and field staff related to scheduling issues.
Refers clinical and performance related issues to the clinical manager.
Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team and other office personnel.
Runs all applicable reports and responds to work flow taking appropriate actions.
Assists with internal or external transfer of patients between care centers and/or hospice services.
May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
Performs other duties as assigned.
$44k-61k yearly est. 2d ago
Neurosurgery Scheduling Specialist
The University of Texas Southwestern Medical Center 4.8
Dallas, TX jobs
A prestigious medical center in Dallas is seeking a Surgery Scheduler to provide advanced scheduling for surgical procedures. The ideal candidate will have a High School Diploma, with exposure to physician billing and surgery scheduling, and at least 5 years of experience in a medical office environment. This role involves coordinating with surgeons, obtaining necessary pre-certifications, and ensuring proper scheduling practices. Competitive benefits are offered, emphasizing growth, teamwork, and excellence in patient care.
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$35k-43k yearly est. 5d ago
Patient Service Rep - Orthopedics / Risser (Pasadena)
Cedars-Sinai 4.8
Pasadena, CA jobs
The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Job Duties and Responsibilities:
+ Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team.
+ Greets patients and assist with resolving patient issues or raising patients issues.
+ Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link.
+ Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service.
+ Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed.
+ Process and track referrals and authorizations for various insurance types.
+ Manages patient care flow and assist with monitoring CS-Link message pools and standard work.
+ Monitors and assess their own workflow to find opportunities for improvement.
+ Explains policies, procedures, or services to patients using administrative knowledge
+ Participates in daily huddles and staff meetings.
+ Promotes and practice infection prevention standards and all department policies and procedures.
**Qualifications**
Education:
High school diploma or GED preferred.
Experience:
Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred.
**About Us**
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
**About the Team**
With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.
**Req ID** : 14239
**Working Title** : Patient Service Rep - Orthopedics / Risser (Pasadena)
**Department** : Risser
**Business Entity** : Cedars-Sinai Medical Care Foundation
**Job Category** : Administrative
**Job Specialty** : Admissions/Registration
**Overtime Status** : NONEXEMPT
**Primary Shift** : Day
**Shift Duration** : 8 hour
**Base Pay** : $21.29 - $33.00
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
$21.3-33 hourly 4d ago
Patient Service Rep - Orthopedics / Risser (Pasadena)
Cedars-Sinai 4.8
Pasadena, CA jobs
The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Job Duties and Responsibilities:
+ Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team.
+ Greets patients and assist with resolving patient issues or raising patients issues.
+ Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link.
+ Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service.
+ Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed.
+ Process and track referrals and authorizations for various insurance types.
+ Manages patient care flow and assist with monitoring CS-Link message pools and standard work.
+ Monitors and assess their own workflow to find opportunities for improvement.
+ Explains policies, procedures, or services to patients using administrative knowledge
+ Participates in daily huddles and staff meetings.
+ Promotes and practice infection prevention standards and all department policies and procedures.
**Qualifications**
Education:
High school diploma or GED preferred.
Experience:
Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred.
**About Us**
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
**About the Team**
With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.
**Req ID** : 14238
**Working Title** : Patient Service Rep - Orthopedics / Risser (Pasadena)
**Department** : Risser
**Business Entity** : Cedars-Sinai Medical Care Foundation
**Job Category** : Administrative
**Job Specialty** : Admissions/Registration
**Overtime Status** : NONEXEMPT
**Primary Shift** : Day
**Shift Duration** : 8 hour
**Base Pay** : $21.29 - $33.00
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
$21.3-33 hourly 4d ago
Patient Service Rep I - Rehab O/P
Cedars-Sinai 4.8
Los Angeles, CA jobs
Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation's Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company's Workplace of the Year, 3 years in a row. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California aby U.S. News Best Hospitals!
**Why work here?**
Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.
**What will you be doing in this role?**
The Patient Service Representative I (PSR I) plays a vital role in facilitating patient care. This role primarily involves answering telephones, taking accurate messages, scheduling patient appointments, and managing patient referrals. The Patient Service Rep I (PSR I) demonstrate professionalism and productivity while maintaining a positive interaction with our patients.
**These responsibilities include:**
+ Answering and triaging calls- directing to appropriate individuals or departments.
+ Verifies insurance eligibility with an understanding of basic healthcare insurance benefits
+ Updates patient demographic and insurance information in the CS-Link system accurately and timely
+ Schedules and coordinates patient appointments under supervision
+ Assists in managing physician schedules, handling patient/provider correspondence as directed
+ Provides general administrative support, including answering phones, routing calls, and managing medical records
+ Coordinates and manages patient referrals and authorizations, ensuring that patient interactions comply with healthcare regulatory standards
+ Assist in other duties as assigned by management
**Qualifications**
**Job Qualifications:**
+ High School Diploma/GED - Required
+ At least 6 months experience working with insurance companies and obtaining authorizations - Preferred
**Req ID** : 14288
**Working Title** : Patient Service Rep I - Rehab O/P
**Department** : Rehab OP Mgr
**Business Entity** : Cedars-Sinai Medical Center
**Job Category** : Administrative
**Job Specialty** : Admissions/Registration
**Overtime Status** : NONEXEMPT
**Primary Shift** : Day
**Shift Duration** : 8 hour
**Base Pay** : $21.65 - $33.56
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
$21.7-33.6 hourly 2d ago
Patient Service Rep - Ob/Gyn
Cedars-Sinai 4.8
Beverly Hills, CA jobs
The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Job Duties and Responsibilities:
+ Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team.
+ Greets patients and assist with resolving patient issues or raising patients issues.
+ Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link.
+ Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service.
+ Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed.
+ Process and track referrals and authorizations for various insurance types.
+ Manages patient care flow and assist with monitoring CS-Link message pools and standard work.
+ Monitors and assess their own workflow to find opportunities for improvement.
+ Explains policies, procedures, or services to patients using administrative knowledge
+ Participates in daily huddles and staff meetings.
+ Promotes and practice infection prevention standards and all department policies and procedures.
**Qualifications**
Education:
High school diploma or GED preferred.
Experience:
Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred.
**About Us**
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
**About the Team**
With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.
**Req ID** : 13773
**Working Title** : Patient Service Rep - Ob/Gyn
**Department** : OBGYN
**Business Entity** : Cedars-Sinai Medical Care Foundation
**Job Category** : Administrative
**Job Specialty** : Admissions/Registration
**Overtime Status** : NONEXEMPT
**Primary Shift** : Day
**Shift Duration** : 8 hour
**Base Pay** : $24 - $33
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
$24-33 hourly 3d ago
Senior Neurosurgery Scheduling Specialist
Houston Methodist 4.5
Houston, TX jobs
A leading healthcare provider in Houston is seeking a Senior Scheduler to manage appointment scheduling for complex services. The role involves clear communication with patients and medical staff, ensuring timely access to healthcare services, and training new staff members. Candidates should have a high school diploma and relevant experience in medical scheduling or a call center environment. This position offers opportunities for personal growth and a dynamic team environment.
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$28k-32k yearly est. 2d ago
Scheduling Coordinator - Physician Practice
Anmed Health 4.2
Anderson, SC jobs
Located in the heart of†Anderson, South Carolina,†AnMed†is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our†mission†is simple yet powerful:
To provide exceptional and compassionate care to all we serve.
AnMed has been named one of the†Best Employers in South Carolina†by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here.
Duties & Responsibilities
* Serves as liaison between the practice, patient, surgery scheduling and other various hospital departments.
* Helps to facilitate medical record requests from patients, attorneys, and insurance companies.
Qualifications
* Minimum education: must be a high school graduate or possess a GED.
* Use of typing, computer and other office skills in everyday job performance; one to two years' previous experience in a medical practice or medical setting, billing, filing, typing, preferred.
* Reimbursement of third-party carriers and other insurance knowledge also desired Knowledge of medical terminology, CPT and ICD-9 coding
Benefits*
* Medical Insurance & Wellness Offerings
* Compensation, Retirement & Financial Planning
* Free Financial Counseling
* Work-Life Balance & Paid Time Off (PTO)
* Professional Development
* For more information, please visit: anmed.org/careers/benefits
* Varied benefits packages are available to employees in positions with a 0.6 FTE or higher.
$26k-30k yearly est. 2d ago
Bilingual Patient Service Representative, Onsite CCF Indian River Hospital
Centauri Health Solutions 4.6
Vero Beach, FL jobs
Bilingual Patient Service Representatives work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Patient Service Representatives conduct analysis of patients' potential reimbursement and partner with patients to ensure complete understanding of benefits application process. Patient Service Representatives partner with team members and client to ensure that patients' and client's needs are met.
Schedule will be: Monday - Friday, 9 am to 5:30 pm.
Learn more about this position by watching a short interview with a current Centauri associate: *******************************************
Role Responsibilities:
Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options
Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible
Interview patients; conduct analysis of potential reimbursement, and determine eligibility
Introduce services, sets expectations for process and communication to ensure patient understanding
Partner with patients to ensure patient understanding of process and assist with any questions during the application process
Obtain and manage all needed forms from patients, and follow up throughout process
Identify any additional patient needs and direct them to appropriate agencies for assistance
Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems
Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner
Provide strong client service and collaboration with the team
Understand and agree to role-specific information security access and responsibilities
Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies
Read, understand and agree to security policies and complete all annual security and compliance training
Role Requirements:
2+ years customer service experience
Must be fluent in Spanish (speak, read, write)
Must be able to work onsite at hospital facility
Must be able to work schedule above
Outstanding communication skills and desire to provide excellent customer service
A strong concept of patient advocacy and the desire to help someone every day
A strong work ethic, ability to work independently while making a difference
Strong computer skills and the ability to multitask while working in a fast-paced environment
A positive outlook and eagerness to learn
Consistent punctuality and attendance
Healthcare experience, patient contact experience a strong plus
$27k-33k yearly est. 2d ago
Medical Scheduler
Health & Psychiatry 3.4
Oldsmar, FL jobs
About us:
At Health & Psychiatry, located in the heart of Oldsmar, Florida, with offices across the state, we are looking for a compassionate Medical Assistant to join our team. Our mission is to provide a healthcare experience centered around hope, health, and harmony through personalized behavioral health services.
As a Medical Assistant with us, you will play a key role in delivering outstanding patient care in an environment that values compassion and excellence. Our top priority is the health and well-being of our patients, and we are growing as a company, expanding throughout Florida, the U.S., and internationally. We are proud to offer mental healthcare services globally through our cutting-edge telepsychiatry technology.
If you're passionate about helping others and eager to be part of a growing, dynamic team, we'd love to hear from you!
Please see our website for all that we offer!
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Key Responsibilities:
Medical Duties: ( included but no limited to:)
Record and update patient medical histories
Measure and record vital signs
Process refill requests
Administer ADHD test (training will be provided)
Assist with Spravato treatments (training will be provided)
Send and obtain medical records
Schedule patient appointments
Answer phone calls and manage patient inquiries regarding any medical issues.
Maintain accurate patient records in compliance with HIPAA guidelines
Key Skills and Competencies:
Strong verbal and written communication skills
Proficient computer skills
EHR system knowledge preferred
A strong desire to learn and expand knowledge
Compassionate and patient-focused attitude
$26k-30k yearly est. 5d ago
Patient Service Representative, Onsite Eligibility Enrollment, McLaren Flint Hospital
Centauri Health Solutions 4.6
Flint, MI jobs
Patient Service (Eligibility) Representatives work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Patient Eligibility Representatives conduct analysis of patients' potential reimbursement and partner with patients to ensure complete understanding of benefits application process. Patient Eligibility Representatives partner with team members and client to ensure that patients' and client's needs are met.
Position will be located primarily at McLaren Flint Hospital, 401 S Ballenger Hwy, Flint, MI 48532; travel to other McLaren sites will be required.
Schedule will be Monday to Friday, 9:00 am to 5:30 pm.
Role Responsibilities:
Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options
Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible
Interview patients; conduct analysis of potential reimbursement, and determine eligibility
Introduce services, sets expectations for process and communication to ensure patient understanding
Partner with patients to ensure patient understanding of process and assist with any questions during the application process
Obtain and manage all needed forms from patients, and follow up throughout process
Identify any additional patient needs and direct them to appropriate agencies for assistance
Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems
Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner
Provide strong client service and collaboration with the team
Understand and agree to role-specific information security access and responsibilities
Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies
Read, understand and agree to security policies and complete all annual security and compliance training
Role Requirements:
2+ years customer service experience
Medicaid experience strongly preferred
Fluent in Spanish (speak, read, write)
Must be able to work onsite at hospital facility
Must be able to work required schedule.
Outstanding communication skills and desire to provide excellent customer service
A strong concept of patient advocacy and the desire to help someone every day
A strong work ethic, ability to work independently while making a difference
Strong computer skills and the ability to multitask while working in a fast-paced environment
A positive outlook and eagerness to learn
Consistent punctuality and attendance
Healthcare experience, and patient contact experience a strong plus
$28k-32k yearly est. 2d ago
OR Scheduling Coordinator Clinics
Baylor Scott & White Health 4.5
Frisco, TX jobs
The OR Scheduling Coordinator Clinic schedules patient surgical procedures at various entities (hospitals, ambulatory surgery centers, etc.) in accordance with established protocols including, but not limited to: obtaining accurate and detailed surgical orders from providers, completing any necessary paperwork for the hospital or surgical center, coordinating schedules with hospital, physicians and other groups, and informing the patient of surgery dates and times.
ESSENTIAL FUNCTIONS OF THE ROLE
Advises patient regarding all pertinent pre- and post-operative instructions (e.g., food, fluid, medication intake and restrictions prior to surgery). Confirms pertinent health information (e.g., allergies, current medications) prior to giving instructions.
Schedules and obtains pre-op evaluations and surgical clearance documentation from requested physicians or surgeons prior to surgery date, per protocol.
Enters surgery appointments under the patient?s appointment desktop, ensures all insurance information is loaded accurately, attached to the visit and verified. Attaches authorization information to appointment.
Documents phone calls to patient relaying surgery scheduling coordination, scans all scheduling documentation through media manager, schedules pertinent appointments with authorizations attached.
Performs precertification and verification of surgical benefits with insurance companies.
Maintains and monitors surgical block time to keep utilization at a high standard; advises surgeon of unused time and releases the unused time to prevent loss of department's surgical block time. Adjusts schedules to utilize unused time due to cancellations and to accommodate patients in need of immediate or emergency procedures.
KEY SUCCESS FACTORS
Previous experience in health care revenue cycle preferred.
Good listening, interpersonal and communication skills with professional, pleasant and respectful telephone etiquette.
Able to operate basic office equipment (e.g., computer, fax, copier, scanner, and telephone).
Able to multi-task.
Able to maintain confidentiality.
Excellent data entry, numeric, typing and computer navigation skills.
Able to demonstrate precision and flexibility.
BENEFITS
Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
* EDUCATION - H.S. Diploma/GED Equivalent
* EXPERIENCE - 2 Years of Experience
$28k-34k yearly est. 5d ago
Scheduling Coordinator Transplant
Baylor Scott & White Health 4.5
Dallas, TX jobs
The primary responsibility of the Scheduling Coordinator TP is to coordinate the scheduling of pre and post transplant patients for testing, procedures and consults as required by protocol or clinical need.
ESSENTIAL FUNCTIONS OF THE ROLE
Schedule and coordinate multiple appts/procedures/testing for patients including transplant evaluation, waiting list, post care (evaluation includes 20 separate appts which must be coordinated within one week).
Contact patient before and after appointment is scheduled to confirm date and times.
Make changes to patient's schedule as needed (i.e. cancellation and rescheduling).
Establish, maintain, and update patient's chart for visit and send patient information to appropriate physician offices for appts, as requested.
Input patient appts and information in appropriate databases (1-4).
Medicare Cost Report data entry.
Prepare a wide variety of word processing tasks for correspondence to patients and department data (Word and Excel).
Gather patient clinical data from outside offices as needed for chart, appts, and patient follow-up.
Chart incoming patient information and distribute to coordinators and physicians.
Assist in transplant clinics with posting labs, scheduling appts, etc., as needed. Prepares needed patient information (via data entry and copying) for appropriate selection committees.
Maintains office supplies for appropriate area.
KEY SUCCESS FACTORS
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
Ability to operate computer, fax, copier, scanner, and telephone.
Must be able to multitask.
Ability to follow instructions and respond to upper managements' directions accurately.
Must be able to work independently, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to demonstrate and promote a positive team -oriented environment.
Must be able to stay focused and concentrate under normal or heavy distractions.
Must be able to work well under pressure and or stressful conditions.
Must possess the ability to manage change, delays, or unexpected events appropriately.
BENEFITS
Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
* EDUCATION - H.S. Diploma/GED Equivalent
* EXPERIENCE - 2 Years of Experience
$28k-34k yearly est. 1d ago
Patient Service Representative, Onsite Eligibility Enrollment, Capital Region Medical Center, Emergency Dept
Centauri Health Solutions 4.6
Jefferson City, MO jobs
Patient Service (Eligibility) Representatives work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Patient Eligibility Representatives conduct analysis of patients' potential reimbursement and partner with patients to ensure complete understanding of benefits application process. Patient Eligibility Representatives partner with team members and client to ensure that patients' and client's needs are met.
Position will be located onsite at Capital Region Medical Center.1125 Madison StJefferson City, MO 65101
Schedule will be Tuesday to Saturday, 11 am to 7 pm.
Role Responsibilities:
Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options
Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible
Interview patients; conduct analysis of potential reimbursement, and determine eligibility
Introduce services, sets expectations for process and communication to ensure patient understanding
Partner with patients to ensure patient understanding of process and assist with any questions during the application process
Obtain and manage all needed forms from patients, and follow up throughout process
Identify any additional patient needs and direct them to appropriate agencies for assistance
Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems
Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner
Provide strong client service and collaboration with the team
Understand and agree to role-specific information security access and responsibilities
Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies
Read, understand and agree to security policies and complete all annual security and compliance training
Role Requirements:
2+ years customer service experience
Medicaid experience strongly preferred
Must be able to work onsite at hospital facility
Must be able to work required schedule.
Outstanding communication skills and desire to provide excellent customer service
A strong concept of patient advocacy and the desire to help someone every day
A strong work ethic, ability to work independently while making a difference
Strong computer skills and the ability to multitask while working in a fast-paced environment
A positive outlook and eagerness to learn
Consistent punctuality and attendance
Healthcare experience, and patient contact experience a strong plus
$29k-34k yearly est. 2d ago
Scheduling Coordinator
Tendercare Home Health Services, Inc. 3.9
Indianapolis, IN jobs
At Tendercare Home Health, the Scheduling Coordinator plays a vital role as the voice of our patients and employee experience. In this key position for our company, you will ensure that our patients receive the best possible staffing support tailored to their needs while fostering an exceptional experience for both patients and employees. This role is key to our mission of delivering top-quality care, placing you at the forefront of supporting families through challenging situations and coordinating the services they need. Through effective communication via text, email, and phone, you will facilitate seamless care coordination, ensuring clients are appropriately staffed for their care needs. This position is on-site at our Tendercare office in Indianapolis.
Essential Duties:
Communicate clearly, kindly, and effectively as a primary representative of Tendercare Home Health.
Acts as the main point of contact for patients and employees regarding schedules which can include hospitalizations, call-offs, etc.
Build patient schedules that align with the patient's health insurance benefits (will be provided).
Clear alerts in Tendercare's electronic medical records system, CellTrak.
Collaborate with other departments to provide top quality, kind, and compassionate support to Tendercare patients, families, and employees.
Must strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding privacy and security of health information of clients of Tendercare.
Participate in a rotating Sunday on call schedule (8 a.m. Sunday to 8 a.m. Monday). Schedulers will also take turns covering on-call shifts on holidays. One scheduler should not do more than 2 holidays per year.
Performs other duties as assigned.
Required Qualifications:
Excellent verbal and written communication skills.
Must be a strong multitasker with exceptional follow-up skills.
Exceptional interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Associate degree or equivalent experience preferred.
Strong attention to detail within multiple platforms.
Proficient with Microsoft Office Suite or related software.
Experience with medical records systems or similar software is preferred.
Ability to sit at a desk and work on a computer for extended periods (up to 8 hours per day).
Ability to communicate clearly in person and over the phone.
Tendercare Home Health Services has been a family-owned and operated business for the past 30 years. We believe in doing what's right for our patients and we do all we can to take care of our nurses. We're a top workplace and believe that a happy nurse equals a happy patient. We're looking for quality candidates to join our fast-growing company.
Compensation Range: $22-27/hourly