Technical Specialist jobs at Lifespan - 96 jobs

Full-time Description We are Hiring! Job Posting: Data Technology Specialist Department: Upwards Mobility Mentoring Employment Type: Full-Time Schedule: Monday- Friday (9-5) Salary: $25.00-27.00 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: The Upward Mobility Mentoring Initiative is a bold, new program grounded in the nationally recognized EMPath Mobility Mentoring model-designed to help low-income families achieve long-term economic self-sufficiency and overall well-being. This community collaborative initiative offers a powerful opportunity to lead transformational changes for families residing in targeted zip codes within the City Of Rochester. The Data Technology Specialist plays a critical role in supporting the success of this initiative by overseeing the systems and processes that drive accurate, timely, and actionable data collection and reporting. Reporting to the Operations Manager, the Data Technology Specialist serves as the key liaison between program staff, leadership, funders, and data platforms-ensuring the integrity of all program operations and client outcomes data. Essential Duties and Responsibilities: Staff Training, Support & Data System Integration · Lead orientation and ongoing training for all program staff on data entry, reporting, and record-keeping procedures. · Provide regular updates and training related to system enhancements or procedural changes. · Ensure integration of data management best practices into daily operations and workflows. Data Quality Monitoring & Continuous Improvement · Collaborate with Mobility Mentors and other staff to ensure complete, consistent, and high-quality data collection. · Conduct routine audits to identify and address gaps in data accuracy and completeness. · Create data quality reports and guide corrective actions as needed. · Identify and analyze trends and anomalies to support continuous performance improvement. Performance Reporting & Insights · Produce and present timely relevant reports on program performance and participant outcomes for internal and external stakeholders. · Translate data into accessible charts, graphs, and visuals using Excel or similar tools. · Prepare scheduled and ad-hoc reports for program leadership, funders, and grant partners. · Monitor and report progress on grant-defined benchmarks and outcome targets. Data Systems Development & Documentation · Serve as the internal liaison to software vendors, including SimpliGov, to troubleshoot issues, recommend enhancements, and test system updates. · Build and maintain supplementary data tracking tools (e.g., Excel, SharePoint) to support data collection not captured in SimpliGov. · Organize and maintain a centralized, accessible repository for all key documentation, procedures, and reports. Requirements Qualifications: Education: Associate's Degree in Computer Science, Data Management, Information Systems, or a related field required. Bachelor's Degree preferred. Equivalent combination of education and experience will be considered. Experience: 3-5 years of experience in program data management, outcomes tracking, or performance evaluation. Experience working with human services, workforce development, or nonprofit programs a plus. Proficient in Excel (intermediate to advanced), including use of pivot tables, charts, and data visualization techniques. Familiarity with SharePoint, SimpliGov, or similar cloud-based case management/data platforms is desirable. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Salary Description 25.00-27.00

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: WHY CHOOSE US? Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. WHAT YOU NEED TO KNOW ABOUT THE JOB: The American Red Cross is seeking a Tech Support Analyst based in West Henrietta, NY. The Tech Support Analyst will install, troubleshoot, and repair software and/or equipment. The Tech Support Analyst will solve user's routine to moderately complex problems with network or applications software for internal and external users. Will also partner with and provide support to Red Cross IT End User Services volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. The work location for this exciting opportunity is located at 825 John St., West Henrietta, NY. The selected candidate will work from this Red Cross office and need to be able to travel within a 5 minute to 4 hour radius of the office up to 10% -15% of the time. Standard work hours are 8:00 - 5:00pm. We work a 40 hour work week schedule, Monday - Fridays. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): * Respond to technical and/or user problems utilizing technical knowledge to troubleshoot and resolve issues. Provide escalated technical support for complex issues as needed. * Review records and document reports of malfunctions, issues and maintenance as well as organizational, procedural, and workflow plans and methods. * Review, analyze, and evaluate technology and systems operations and provide recommendations to improve efficiency and utilization. * Prepare metrics, activity and progress reports regarding projects, tasks, and operations * Adhere to standard operations and policies. Ensure compliance with negotiated service level agreements. * Provide training and guidance to other staff. Contribute expertise to projects. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): * Bachelor's degree required. Information Systems, Computer Science, or related field preferred. * Experience: Minimum 2 years of related experience or equivalent combination of education and related experience required. * Skills & Abilities: Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems. Ability to effectively prioritize and execute tasks efficiently. Ability to work on a team. * Travel: 10-15% * Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. +++++++++++++++++++++++++++++ PAY INFORMATION: The hourly salary range for this position is $28.75 - $30.00/ hour. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. We will review specific salary information at the time of phone screening based upon your location & experience. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 9 days a year; based on type of job and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with up to 6% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: WHY CHOOSE US? Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. WHAT YOU NEED TO KNOW ABOUT THE JOB: The American Red Cross is seeking a Tech Support Analyst based in West Henrietta, NY. The Tech Support Analyst will install, troubleshoot, and repair software and/or equipment. The Tech Support Analyst will solve user's routine to moderately complex problems with network or applications software for internal and external users. Will also partner with and provide support to Red Cross IT End User Services volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. The work location for this exciting opportunity is located at 825 John St., West Henrietta, NY. The selected candidate will work from this Red Cross office and need to be able to travel within a 5 minute to 4 hour radius of the office up to 10% -15% of the time. Standard work hours are 8:00 - 5:00pm. We work a 40 hour work week schedule, Monday - Fridays. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): • Respond to technical and/or user problems utilizing technical knowledge to troubleshoot and resolve issues. Provide escalated technical support for complex issues as needed. • Review records and document reports of malfunctions, issues and maintenance as well as organizational, procedural, and workflow plans and methods. • Review, analyze, and evaluate technology and systems operations and provide recommendations to improve efficiency and utilization. • Prepare metrics, activity and progress reports regarding projects, tasks, and operations • Adhere to standard operations and policies. Ensure compliance with negotiated service level agreements. • Provide training and guidance to other staff. Contribute expertise to projects. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Bachelor's degree required. Information Systems, Computer Science, or related field preferred. • Experience: Minimum 2 years of related experience or equivalent combination of education and related experience required. • Skills & Abilities: Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems. Ability to effectively prioritize and execute tasks efficiently. Ability to work on a team. • Travel: 10-15% * Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. +++++++++++++++++++++++++++++ PAY INFORMATION: The hourly salary range for this position is $28.75 - $30.00/ hour. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 9 days a year; based on type of job and tenure • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays • 401K with up to 6% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

The IT Support Specialist will be responsible for providing day-to-day IT support for foundation community members, including desktop computers, laptops, mobile devices, wired and wireless networks, software and cloud services. This position reports to the Senior Manager, IT Operations. This is a full-time position based in our offices in New York City. Visit the Simons Foundation career page at simonsfoundation.org/careers to learn more. ESSENTIAL FUNCTIONS/RESPONSIBILITIES Fulfill technology support requests from foundation staff Respond to help desk tickets Configure and deploy Macs Troubleshoot hardware and facilitate repairs (primarily Apple) Manage access to cloud services Carry out basic networking requests Engage in relevant training and educational activities Assist with various department operations such as orientations, hardware allocation, etc. Perform any other duties or tasks as assigned or required MINIMUM QUALIFICATIONS Education Bachelor's degree in information technology, computer science or related field or equivalent experience Apple Certified Macintosh Technician (ACMT) or willingness to get certified Experience 2-3 years of experience with Mac troubleshooting and support Experience with mac OS MDM solutions such as Jamf Experience administering and supporting Google Workspace, Dropbox and Office 365 Familiarity with Microsoft Azure or other identity management/SSO platforms Related Skills & Other Requirements Familiar with the command line interface Ability to troubleshoot iOS devices Detail-oriented and responsive to requests Patient, friendly and willing to find reasonable solutions Excellent interpersonal, verbal and written communication skills Exceptional customer service skills Physical Requirements Moving equipment weighing up to 40 pounds Positioning self to install and fix equipment, including under desks or on top of networking racks Moving throughout several nearby office buildings to provide IT support and set up workspaces REQUIRED APPLICATION MATERIALS Please submit a résumé and cover letter stating your interest in the position. COMPENSATION AND BENEFITS The full-time annual compensation range for this position is $72,000 to $80,000, depending on experience. In addition to competitive salaries, the Simons Foundation provides employees with an outstanding benefits package. Our Commitment to Expanding Pathways to Science & Opportunities for All: Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences. The Simons Foundation is committed to advancing basic science and mathematics to benefit humankind and expand our collective understanding of our world. As part of our mission, we support partners, programs, and initiatives that seek to broaden the scientific community and open pathways to science and mathematics careers. The Simons Foundation provides equal opportunities to all applicants without regard to race, religion, color, age, sex, pregnancy, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state, and local law.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

The new help desk technicican is a team player who be responsible for helping to manage Graham Windham's IT operations and network infrastructure. Responsible for helping to managing the day-to-day operations of network infrastructure, including configuring, diagnosing, repairing, upgrading, and optimizing all computer systems, equipment and services. Ensures that all help desk requests responded to and handled in a timely manner Provide technical assistance and customer support related to computer systems, hardware, and software. Create and maintain network users/permissions. Provide staff with technical training where required. Assist with the research, implementation and deployment of current/future software and hardware projects. Troubleshoot network performance issues, as well as analyze and resolve wireless local area networks (WLAN) hardware/software problems in a timely and accurate fashion, Ensures asset tracking for IT related equipment is accurately maintained Install and configure computer network equipment. Travel will be required for on-site hardware and software maintenance Occasional evenings and weekends and over-time may be required to meet deadlines. Minimum Requirements Bachelor's Degree in Computer Science or Four years of applicable experience and/or equivalent experience Experience with enterprise-level LAN, WAN, and WLAN engineering, design, and implementation Proven experience with network capacity planning, network security principles, and general network management best practice Managing a Windows network environment and Active Directory Strong knowledge of network management and analysis tools Knowledge with Azure/Office 365 hybrid environment is a plus Lifting and transporting of moderately heavy objects, such as computers, printers and peripherals Competencies. Ability to quickly learn technologies and products using documentation and internet resources. Good written and oral communication skills; good interpersonal skills Self-motivated and directed, with keen attention to detail Proven analytical and problem-solving abilities Experience working in a team-oriented, collaborative environment. Full-Time Position; Salary commensurate with experience and qualifications. Graham Windham offers eligible employees a comprehensive benefit package including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plan, and much more. Full or Part Time Full-Time Salary Commensurate with experience Location One Pierrepont Plaza, Brooklyn Disclaimer: Job descriptions and specifications are not intended and should not be construed to be an exhaustive list of all responsibilities, skills or working conditions associated with a job. They are intended to be an accurate reflection of the principal requirements of the position EOE

The new help desk technician is a team player who be responsible for helping to manage Graham Windham's IT operations and network infrastructure. Responsible for helping to managing the day-to-day operations of network infrastructure, including configuring, diagnosing, repairing, upgrading, and optimizing all computer systems, equipment and services. Ensures that all help desk requests responded to and handled in a timely manner Provide technical assistance and customer support related to computer systems, hardware, and software. Create and maintain network users/permissions. Provide staff with technical training where required. Assist with the research, implementation and deployment of current/future software and hardware projects. Troubleshoot network performance issues, as well as analyze and resolve wireless local area networks (WLAN) hardware/software problems in a timely and accurate fashion, Ensures asset tracking for IT related equipment is accurately maintained Install and configure computer network equipment. Travel will be required for on-site hardware and software maintenance Occasional evenings and weekends and over-time may be required to meet deadlines. Minimum Requirements Bachelor's Degree in Computer Science or Four years of applicable experience and/or equivalent experience Experience with enterprise-level LAN, WAN, and WLAN engineering, design, and implementation Proven experience with network capacity planning, network security principles, and general network management best practice Managing a Windows network environment and Active Directory Strong knowledge of network management and analysis tools Knowledge with Azure/Office 365 hybrid environment is a plus Lifting and transporting of moderately heavy objects, such as computers, printers and peripherals Competencies. Ability to quickly learn technologies and products using documentation and internet resources. Good written and oral communication skills; good interpersonal skills Self-motivated and directed, with keen attention to detail Proven analytical and problem-solving abilities Experience working in a team-oriented, collaborative environment. Full-Time Position; Salary commensurate with experience and qualifications. Graham Windham offers eligible employees a comprehensive benefit package including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plan, and much more. Full or Part Time Full-Time Salary Commensurate with experience Location One Pierrepont Plaza, Brooklyn Disclaimer: Job descriptions and specifications are not intended and should not be construed to be an exhaustive list of all responsibilities, skills or working conditions associated with a job. They are intended to be an accurate reflection of the principal requirements of the position EOE

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Classification: Full-time, Non-Exempt Reports to: Director of IT Location: Manhattan, NY - Corporate Office (with regular site visits) Status & Hours: Full-time, Monday - Friday, 9:00 am - 5:00 pm. Occasional after-hours work for maintenance or events. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the agency. Who We Are Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York-a great place to do meaningful work with people who care. W here You Will Work This role is based in New York City and requires frequent local travel to Lantern's supportive housing sites and shelters. The IT Support Analyst serves as the primary on-site technology support contact across multiple program locations, with periodic administrative work at Lantern's main office. About the Role Under the direction of the Director of IT, the IT Support Analyst provides frontline technical support, onsite assistance, and coordination of routine technology, security, and compliance tasks to ensure reliable and responsive day-to-day IT operations across Lantern's programs. Essential Functions Serve as the primary on-site IT support contact for supportive housing sites and shelters, maintaining a published visit rotation and coordinating access with program leadership Troubleshoot user devices, basic networking and Wi-Fi issues, printers, peripherals, and room A/V equipment Escalate complex technical issues to the Director of IT or external vendors as appropriate Maintain a field “go-bag” containing common cables, adapters, testing tools, and basic wiring equipment Provide empathetic frontline support through a ticketing system, documenting issues, steps taken, and resolutions clearly Communicate timelines and resolution updates to staff in plain, non-technical language Prepare, configure, and deploy Windows and mac OS endpoints, including account setup, MFA, and standard applications Support onboarding and offboarding processes, including equipment issuance and return, account provisioning and deprovisioning, and license updates Maintain an intermediate working knowledge of Microsoft 365 and support SharePoint, Teams, and internal knowledge base resources Address localized technology needs, including equipment acquisition, storage, maintenance, email accounts, and shared folders Conduct periodic site visits for upgrades, maintenance, and urgent technical requests Perform other duties as assigned Required Education and Experience High school diploma or equivalent required; Bachelor's degree preferred or equivalent experience 1-3 years of hands-on IT support experience (paid, volunteer, internship, or service-year experience acceptable) Experience in troubleshooting endpoints, basic networking, and common office technology Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint Experience using a ticketing system such as Freshservice, Zendesk, or Jira Service Management Strong communication, documentation, and customer service skills Preferred Experience IT certifications such as CompTIA A+ (preferred), Network+, ITIL Foundation, Google IT Support, or Microsoft Endpoint certifications Exposure to endpoint management tools such as Intune, Jamf, or Kandji Familiarity with identity platforms such as Entra ID (Azure AD) or Google Admin Experience supporting nonprofit, supportive housing, shelter, or field-based environments Multilingual skills Work Environment This position operates in a combination of office, field, and program-site environments, supporting staff who work in supportive housing and shelter settings serving individuals who may experience homelessness, mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands While performing the duties of this job, the employee may be required to stand, walk, climb stairs, and lift or move equipment weighing approximately 25-35 pounds. Work may occasionally take place in IT closets or shared technical spaces. Note Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.