Client Support Specialist jobs at Live Nation Entertainment - 455 jobs
Client Engagement Specialist (AZ-ONSITE)
Ansira, Inc. 4.3
Remote
The On-site Client Engagement Specialist will serve as a dedicated resource to our AZ client. You will help drive platform utilization, client satisfaction, and revenue growth for Ansira. This role provides proactive, strategic recommendations and guidance to help clients achieve their marketing goals while ensuring optimal use of Ansira's tools and services. While not responsible for hands-on design work, the role will require design consultation and the ability to guide clients on best practices for creative and brand execution. This is an in-person position, located within our client's offices.Key Responsibilities
Client Partnership & Support
Serve as a primary day-to-day contact for client platform needs, ensuring outstanding service and strong relationship management.
Anticipate client needs, suggest strategic alternatives, and identify opportunities that support both client goals and Ansira revenue growth.
Troubleshoot client issues across email, phone, and in-person interactions, ensuring timely resolution.
Ensure on-time execution of client projects, meeting quality and delivery expectations.
Responsible for order entry and order management, maintaining accuracy across all submissions.
Travel to client's office locations will be required.
Platform Utilization & Strategic Guidance
Drive platform adoption through education, training, and proactive recommendations.
Provide actionable insights based on platform usage and marketing performance data to help clients optimize spend and outcomes.
Provide clients with creative and design consultation, ensuring alignment with brand and compliance standards.
May be required to operate in-house small format printer to produce rush projects and client proofs.
Training & Enablement
Lead or support training sessions, workshops, and presentations to enable client teams to fully leverage Ansira's tools and processes.
Act as a brand and process advocate, reinforcing best practices across distributor and supplier needs.
Collaboration & Communication
Partner closely with the Strategic Client Engagement Manager and internal cross-functional teams (Creative, Print, Analytics, Media) to align on priorities and deliver seamless client experiences.
Document client expectations, project requirements, and feedback, ensuring alignment and follow-through.
Qualifications & Skills
2-4 years of experience in customer service and engagement, marketing consultation, or a related field.
Strong understanding of marketing strategies (preferably within the BevAlc or consumer goods industry).
Excellent communication, presentation, and relationship-building skills.
Experience supporting software or platform adoption in a consultative role.
Familiarity with creative/design processes and print production; ability to provide guidance on creative needs to aligned design team.
Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
Self-motivated, proactive, and solutions-oriented.
$34k-55k yearly est. Auto-Apply 17d ago
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Client Performance Specialist - WSOC TV
Cox Media Group 4.7
Charlotte, NC jobs
Job Title: Client Performance Specialist - WSOC TV
The Client Performance Specialist focuses on campaign and performance management for our portfolio of digital advertising clients. The Client Performance Specialist works closely with our local market sales teams, specialist teams and our internal operations teams to understand how our advertising campaigns are performing holistically. In terms of campaign management, the individual in this role will be responsible for keeping an overarching view of our advertisers' media plans and goals and ensuring that our local stakeholders and clients are served with the best-in-class customer care. The individual must be able to collect, mine, and interpret campaign data, developing actionable insights in an executive level report that increases ROI for our advertisers.
This individual must maintain comprehensive knowledge of all aspects of digital products including product offerings, protocols, and KPI management. They must have a strategic mindset, being able to review campaigns' performance outcomes and make strategic decisions on what levers need to be pulled to optimize client campaigns. The individual must be a team player, with the ability to collaborate with internal and external stakeholders while analyzing performance and developing strategies. Clear and concise communications will be key for the individual to succeed.
Previous experience in digital campaign analytics and creating client-facing deliverables is critical. The Client Performance Specialist must have in-depth knowledge of digital analytic platforms, being confident in accessing and pulling data in systems such as Google Analytics, Google Ads, Facebook, and more. A basic knowledge of ad tags/trafficking and conversion management (Google Tag Manager) will only help this individual excel in the role. An analytically curious mind is key.
Essential Duties and Responsibilities
Leverage comprehensive knowledge of all digital ad products and operation processes to effectively monitor and enhance campaigns to achieve advertiser goals and KPIs
Maintain internal documentation to ensure that campaigns are managed properly, with account details recorded for media plans, optimizations, and other client details
Offer a holistic campaign perspective, effectively communicating performance to our stakeholders in ongoing reporting recaps
Follow SLAs determined for campaign launch, revisions, and deliverables working with internal and external stakeholders
Provide facilitation for continuously improving the quality of service and campaign results for our local markets and clients
Responsible for order entry, trafficking, monitoring, and reporting on digital owned & operated campaigns
Quality assurance on work performed by our corporate team
Leverage storytelling skills to build exceptional customer reports
Minimum Qualifications
2-4 years of experience working in a digital advertising operations role, working with sales and marketers
2-4 years of experience in campaign and performance management
Knowledge of digital marketing including SEM, SEO, social, content marketing, programmatic, video, display advertising, and website development
Knowledge of ad tagging and the CM Trafficking, Reporting, & Attribution platforms and ability to formulate appropriate recommendations to improve client ROI is a plus
Analytical and possess the ability to evaluate data and interpret results for client-facing deliverables
Knowledge of attribution and omni-channel efforts is essential, understanding how all marketing channels work together to drive results
Excel skills needed for interpreting data for insights and superior PPT skills for visualizing the outcomes and opportunities
Proven skills in digital campaign management including processing, trafficking, and monitoring performance against established expectations
Excellent written and verbal communication skills are necessary for effectively managing performance
Problem-solving skills is required, with the ability to proactively identify potential issues, troubleshoot and quickly resolve them
Demonstrated customer service skills with ability to build strong working relationships and consistently meet or exceed customer expectations
Proven ability to manage multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly
Detailed knowledge of both internal and outsourced digital platforms, understanding how technology stacks come together to serve our campaigns
Preferred Qualifications
BA/BS from a 4-year university or equivalent preferred
Working knowledge in ad platforms and reporting in systems such as: Google Analytics, Google Ads, general Google Marketing Platforms, Facebook, CM360/DV360/SA360, etc. Google Analytics and Google Ads certifications are preferred
About Cox Media Group
CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit *********************
Req #: 2001 #LI-Onsite
$48k-57k yearly est. 60d+ ago
Client Performance Specialist - Athens Radio
Cox Media Group 4.7
Watkinsville, GA jobs
The Client Performance Specialist focuses on campaign and performance management for our portfolio of digital advertising clients. The Client Performance Specialist works closely with our local market sales teams, specialist teams and our internal operations teams to understand how our advertising campaigns are performing holistically. In terms of campaign management, the individual in this role will be responsible for keeping an overarching view of our advertisers' media plans and goals and ensuring that our local stakeholders and clients are served with the best-in-class customer care. The individual must be able to collect, mine, and interpret campaign data, developing actionable insights in an executive level report that increases ROI for our advertisers.
This individual must maintain comprehensive knowledge of all aspects of digital products including product offerings, protocols, and KPI management. They must have a strategic mindset, being able to review campaigns' performance outcomes and make strategic decisions on what levers need to be pulled to optimize client campaigns. The individual must be a team player, with the ability to collaborate with internal and external stakeholders while analyzing performance and developing strategies. Clear and concise communications will be key for the individual to succeed.
Previous experience in digital campaign analytics and creating client-facing deliverables is critical. The Client Performance Specialist must have in-depth knowledge of digital analytic platforms, being confident in accessing and pulling data in systems such as Google Analytics, Google Ads, Facebook, and more. A basic knowledge of ad tags/trafficking and conversion management (Google Tag Manager) will only help this individual excel in the role. An analytically curious mind is key.
Essential Duties and Responsibilities
* Leverage comprehensive knowledge of all digital ad products and operation processes to effectively monitor and enhance campaigns to achieve advertiser goals and KPIs
* Maintain internal documentation to ensure that campaigns are managed properly, with account details recorded for media plans, optimizations, and other client details
* Offer a holistic campaign perspective, effectively communicating performance to our stakeholders in ongoing reporting recaps
* Follow SLAs determined for campaign launch, revisions, and deliverables working with internal and external stakeholders
* Provide leadership and facilitation for continuously improving the quality of service and campaign results for our local markets and clients
* Responsible for trafficking, monitoring, and reporting on digital owned & operated campaigns
* Quality assurance on work performed by our corporate team
* Leverage storytelling skills to build exceptional customer reports
Minimum Qualifications
* Basic knowledge of digital marketing
* Analytical and possess the ability to evaluate data and interpret results for client-facing deliverables
* Knowledge of attribution and omni-channel efforts, understanding how all marketing channels work together to drive results
* Excel skills needed for interpreting data for insights and superior PPT skills for visualizing the outcomes and opportunities
* Proven skills in digital campaign management including processing, trafficking, and monitoring performance against established expectations
* Excellent written and verbal communication skills are necessary for effectively managing performance
* Problem-solving skills is required, with the ability to proactively identify potential issues, troubleshoot and quickly resolve them
* Demonstrated customer service skills with ability to build strong working relationships and consistently meet or exceed customer expectations
* Ability to manage multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly
Preferred Qualifications
* 2-4 years of experience working in a digital advertising operations role, working with sales and marketers
* 2-4 years of experience in campaign and performance management
* SEM, SEO, social, content marketing, programmatic, video, display advertising, and website development
* Working knowledge in ad platforms and reporting in systems such as: Google Analytics, Google Ads, general Google Marketing Platforms, Facebook, CM360/DV360/SA360, etc.
* Knowledge of ad tagging and the CM Trafficking, Reporting, & Attribution platforms and ability to formulate appropriate recommendations to improve client ROI
About Cox Media Group
CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit *********************
Req #: 2011 #LI-Onsite
CMG is a special place. Here, we rely on our winning mindset and deep expertise to find creative solutions, think differently, and work together to positively impact the people and communities we serve. It's where we connect and inspire diverse audiences every day and everywhere with our unmatched content, products, services and people.
At CMG, we take pride in our collaborative and open environment, where everyone feels valued, seen and heard. Our shared commitment to living our company's core Values - Teamwork, Diversity, Integrity, Quality and Fiscal Responsibility - propels us every day, in everything we do. We encourage you to explore #LifeAtCMG, where you can bring your best, authentic self to work, think boldly and make a difference.
If you are currently a CMG employee, please log into THRIVE to access our internal career center.
Nearest Major Market: Athens
Apply now
$59k-69k yearly est. 48d ago
Client Support Specialist
Fortuna 4.3
Chicago, IL jobs
Fortuna Chicago was created to acquire and retain customers in a personalized manner for all types of companies. Today, we lead the way within the Chicago area in live marketing experiences, specifically for our innovative brand awareness and PR campaigns. Here at Fortuna Chicago we understand the idea of marketing is not a unique concept, but the execution of a business that delivers excellence in PR and marketing makes the company remarkable.
Job Description
We are looking to hire a ClientSupportSpecialist to join our team. The ideal candidate will be responsible for working directly with our customers through many channels as a valued resource and trusted advisor, helping their business grow. You will strive to deliver a human and helpful Support experience through creative problem-solving, a consultative approach, and a deep and thorough knowledge of how we work.
Salary range: $44000 - $52000 per year.
Responsibilities
Delight customers; apply good judgment on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction.
Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution.
Answer client calls, identify their needs, and respond in a professional, efficient, and courteous manner.
Provide accurate, valid, and complete information working between the customer and the operating support systems; address billing and collection questions.
Acknowledge and address all customer inquiries on time.
Attract potential customers by answering product and service questions. Suggest information about products and services.
Achieve consistent customer satisfaction scores and respond appropriately to customer feedback on areas for improvement.
Suggest potential products and services to management by collecting customer information and analyzing customer needs.
Add value to the business by providing fantastic customer service, engage customers, and build relationships with buyers by accounts.
Address any issues that may arise and escalate to management for their engagement and support.
Handle other duties as needed.
Qualifications
Bachelor's or Associate degree preferred.
Prior customer service/sales experience required.
Self-motivated, always curious, and consistently eager to learn
Proven problem-solving skills.
Excellent written and verbal communication skills.
Thrive in a dynamic and collaborative environment and are comfortable with ambiguity
Can take ownership of challenging scenarios and bring them to resolution
Have a clear, professional, and informative communication style
Able to handle customer complaints, inquiries, with a strong understanding of customer service policy and procedures.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$44k-52k yearly 60d+ ago
Client Support Specialist
Fortuna 4.3
Chicago, IL jobs
Fortuna Chicago was created to acquire and retain customers in a personalized manner for all types of companies. Today, we lead the way within the Chicago area in live marketing experiences, specifically for our innovative brand awareness and PR campaigns. Here at Fortuna Chicago we understand the idea of marketing is not a unique concept, but the execution of a business that delivers excellence in PR and marketing makes the company remarkable.
Job Description
We are looking to hire a ClientSupportSpecialist to join our team. The ideal candidate will be responsible for working directly with our customers through many channels as a valued resource and trusted advisor, helping their business grow. You will strive to deliver a human and helpful Support experience through creative problem-solving, a consultative approach, and a deep and thorough knowledge of how we work.
Salary range: $44000 - $52000 per year.
Responsibilities
Delight customers; apply good judgment on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction.
Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution.
Answer client calls, identify their needs, and respond in a professional, efficient, and courteous manner.
Provide accurate, valid, and complete information working between the customer and the operating support systems; address billing and collection questions.
Acknowledge and address all customer inquiries on time.
Attract potential customers by answering product and service questions. Suggest information about products and services.
Achieve consistent customer satisfaction scores and respond appropriately to customer feedback on areas for improvement.
Suggest potential products and services to management by collecting customer information and analyzing customer needs.
Add value to the business by providing fantastic customer service, engage customers, and build relationships with buyers by accounts.
Address any issues that may arise and escalate to management for their engagement and support.
Handle other duties as needed.
Qualifications
Bachelor's or Associate degree preferred.
Prior customer service/sales experience required.
Self-motivated, always curious, and consistently eager to learn
Proven problem-solving skills.
Excellent written and verbal communication skills.
Thrive in a dynamic and collaborative environment and are comfortable with ambiguity
Can take ownership of challenging scenarios and bring them to resolution
Have a clear, professional, and informative communication style
Able to handle customer complaints, inquiries, with a strong understanding of customer service policy and procedures.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$44k-52k yearly 12h ago
Production Support Specialist
Keystone Solutions Group 3.7
Kalamazoo, MI jobs
We are looking for a talented individual to join our dynamic Keystone Manufacturing team located in Kalamazoo, MI. The Production SupportSpecialist is a motivated, self-starter who supports production while managing inventory and the warehouse to enable production to achieve on-time order fulfillment. In addition, the Production SupportSpecialist oversees creation and closing of work orders and works with Operations and Supply Chain to ensure production schedules are met. The Production SupportSpecialist also manages inbound and outbound shipping and logistics.
A successful Production SupportSpecialist must be capable of working with minimal supervision, have a “can do” attitude, possess creative problem-solving skills and be willing to do “whatever it takes” to complete assigned tasks efficiently and effectively. This team member should have excellent interpersonal skills, great attention to detail and be highly organized with the ability to multi task with minimum interruption to work progress.
Responsibilities and Activities
Manage inbound and outbound shipping
Facilities transfers
Pick, pack, and ship activities
Preparing bills of lading and shipping documents
Verifying shipments against orders and maintaining accurate records
Coordinating with carriers and scheduling pickups
Ensuring compliance with all shipping, safety, and DOT requirements
Ensure the warehouse is safe, clean and organized per Keystone standards
Support other production activities, such as working in manufacturing area with the production, as needed to meet production schedules
Support the set up and organization of new manufacturing cells for product launches, as needed
Minimum Requirements/Qualifications
High school diploma or equivalent
Valid Michigan driver's license
Chauffeur's license or CDL with Air Brake endorsement
Valid DOT Physical
Current forklift license
Prior shipping/receiving experience is highly beneficial
Excellent communication and attention to detail
Must have excellent documentation and organizational skills
Physical Requirements
Must be able to work in both an office environment and a manufacturing work cell/cleanroom environment
Must be able to perform repetitive work for extended periods of time
Extended hours, including weekends and holidays may be required to support the organizations objectives
Must be able to perform sedentary work with periods of active work such to support the organizations objectives
Benefits
Excellent full-time benefits including comprehensive medical coverage, dental and vision options
Company paid life insurance, short term disability and long-term disability insurance
Retirement savings plan with company match
Paid vacation and holidays
Play a vital role in Guidepoint's success.
Guidepoint is seeking an entrepreneurial and outgoing individual to spearhead coverage of our Insights expert call and transcript library product for our Corporate Healthcare client base. As a liaison for our clients and salespeople, you will play a pivotal role in driving engagement and revenue growth within the rapidly expanding Insights product line. Leveraging your exceptional CRM skills, effective organization, and keen attention to detail, you will collaborate cross-functionally to maximize usage of our offering among our active trials and current subscribing clients. This highly visible position will involve working closely with the Insights group heads to develop strategic plans for enhancing client engagement and retention.
This is a hybrid role located in New York City.
What You'll Do:
Serve as an advocate for the Insights product with corporate healthcare clients and foster three-dimensional relationships with key stakeholders
Develop personalized engagement plans for each client depending on therapeutic areas of focus, ongoing clinical trials of interest, and competing companies to effectively market Insights content
Monitor and drive client engagement through direct outreach efforts: direct emails, product demonstrations, virtual and onsite meetings
Collaborate with sales team to ensure timely renewals and drive upsell opportunities
Acquire valuable feedback and insights from clients to inform product development, marketing strategies, and sales efforts
What You Have:
Bachelors or masters degree from an accredited University, Healthcare-adjacent coursework is a plus
2+ years of professional work experience, with a focus on B2B product sales
Understanding of the corporate org structure, the roles, responsibilities, and unmet needs of our corporate buyers, and ability to engage with senior business leaders with innovative content and ideas
Excellent communication skills, with the ability to distill complex issues into clear and concise messages
Experience working with or using expert networks is a plus
Experience selling into Pharma companies is a plus
Intellectual curiosity, adaptability, and a team-first collaborative approach
Demonstrated ability to work both independently and as part of a team, with a commitment to delivering results
What You Have:
Bachelor's degree from an accredited college/university with major / degree preference, as applicable
Years of experience requirement(s) with specific skills, as applicable
Years of experience requirement(s) with specific technologies or kind of work, as applicable
Excellent written and verbal communication skills
Demonstrated ability to work independently and in a team atmosphere with minimal supervision
Strong focus on quality, attention to detail, and addressing client needs
What We Offer:
The annual base salary range for this position is $75,000.
Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance.
You will also be eligible for the following benefits:
15 PTO days, 10 legal holidays, and sick days
Comprehensive medical, dental, and vision plans
Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans
Commuter benefits and a corporate gym rate
Development opportunities through the LinkedIn Learning platform
Free snacks and beverages in the office
Friday happy hour and “Summer Fridays”
Year-round corporate athletic league
Casual work environment, team building, and other social events
About Guidepoint:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.75 million experts and Guidepoint's 1,600 employees worldwide, we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
#LI- SP1
#LI-HYBRID
Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance.
Compensation$75,000-$75,000 USD
$75k-75k yearly Auto-Apply 37d ago
Client Success Specialist
Hearst 4.4
Winter Park, FL jobs
WESH 2, the NBC affiliate in Orlando, Florida is looking for a Client Success Specialist to assist the sales team. You will work with the sales team on processing advertising contracts, obtaining creative materials, generating support materials for sales team, and coordinating the scheduling and launch of advertising campaigns. This career opportunity is a great way to get your foot in the door at a respected TV station and begin a career with Hearst Television, an industry-leading television station group.
Responsibilities
Enter and maintain all national or local orders including electronic transfer and maintenance of all MediaLine/WOCentral orders to WideOrbit
Help develop sales proposals, advertising packages and client presentations
Create supportive marketing materials for sales department
Communicate with our teams (sales, production, finance) and external clients on performance and delivery of campaigns
Prepare proposals based on account executive direction
Facilitate progress on several sales projects
Work cooperatively with managers, co-workers and clients to deliver a high-level of service
Requirements
Must have computer and software experience
Proficient in Microsoft Excel (can maintain complex spreadsheets)
Can deal with the stresses and pressures of time-sensitive projects associated with advertising sales
Keen on learning new systems promptly and thoroughly
Strong verbal and written communication skills are necessary
Must be focused and organized
Previous commercial television experience preferred
Must take pride in work, respond to instruction well, thrive in a fast-paced environment, and perform at a high-level
Related military experience will be considered
Values in Action
At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve.
Benefits
Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.
Medical | Dental | Vision
401(k) matching
Emotional Wellness Support
Paid Time Off
Paid Parental Leave
LGBTQ+ Health Services
Additional benefits to meet your and your family's needs
$20k-24k yearly est. Auto-Apply 7d ago
IT Support Specialist
Callahan Inc. 4.4
Bridgewater, MA jobs
IT SupportSpecialist
Department: IT
Reports to: Information Technology Manager
Direct Reports: N/A
Status: Full Time/Exempt
Years of Experience: 2-5+
Job Title:
IT SupportSpecialist
Description:
We are seeking a motivated, outgoing IT professional to join our lean, high-performing team. Ideal candidates will have solid experience supporting Windows in a corporate environment, hands-on knowledge of mobile device management tools, and strong customer service skills. This role includes regular travel to regional job sites both within New England and the Tri-State area. Flexibility and independence are key success factors for applicants to this role.
If you enjoy variety, problem-solving, dealing with ambiguity, a very fast-paced and evolving environment, we encourage you to apply. This role is part of a team of 2 full-time members in a close-knit, collaborative group that supports our growing construction business.
Applicants should have experience with:
Supporting Windows in a corporate environment
A/V Equipment Support
Mobile Device Management
Network Security
Azure - Intune
Executive Team Support
Service Desk Experience
Hands-on/live
Remote Support
Desired Attributes:
Interpersonal Savvy
Problem Solving Skills
Adaptability to changing task orders and re-prioritization
Requirements:
Valid driver's license and reliable transportation
Good communication and interpersonal skills
Who we are:
Callahan Construction Managers is a full-service construction management company based in Bridgewater MA, with regional offices in White Plains, NY. Callahan has served the New England and Northeast regions as a family business for over 70 years. As one of the region's largest open shop construction firms, Callahan provides a wide range of preconstruction and construction management services to local, regional, and national clients. Callahan enforces a high quality and innovative approach to all projects, including multi-family residential, senior housing, affordable housing, hospitality, life sciences, corporate office, educational, retail, and other markets. Visit ******************** for more information.
All qualified applicants will be afforded equal opportunity. There shall be no discrimination based on race, color religion, sex, sexual orientation, gender identity, national original or on an applicant's status as a protected veteran or as individual with a disability.
$61k-99k yearly est. Auto-Apply 47d ago
IT Support Specialist
Callahan Inc. 4.4
Bridgewater, MA jobs
Title:
IT
SupportSpecialist
$61k-99k yearly est. Auto-Apply 15d ago
IT Technical Support Specialist
World Group 4.3
Rocky River, OH jobs
World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc. to simplify supply chains and reliably move freight.
We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. We're growing - join our World Group family today!
World Group | Our Culture: *******************************************
World Group | About: ***************************
About This Role:
World Group is currently looking for a systematic and collaborative person to join our family as an IT Technical SupportSpecialist for our Corporate Headquarters located in Rocky River, OH!
The IT Technical SupportSpecialist provides technical support to end users by researching and answering questions, troubleshooting problems and maintaining workstation. Does this sound like you or fit your experience? Get in touch with us by applying here.
Duties and Responsibilities
Provides answers to clients by identifying problems, researching answers and guiding client through corrective steps.
Creating and Maintaining user accounts in an Active Directory hybrid environment
Enrolling Users, Updating and Maintaining MDM profiles within Workspace ONE.
Troubleshooting and assisting end users within Horizon VDI Environment.
Directing employees on how to setup company workstations or physically setting them up. Setting up (Laptops with docking stations and dual monitor setups)
Troubleshooting and configuring company printers (print server).
Maintaining and updating location access withing Brivo.
Qualificitions
Problem Solving Skills
2+ Years of Help Desk Experience
Excellent Verbal Communication Skills
Microsoft Operating Systems
Phone Skills
Excellent Customer Service Skills
Quality Focus
PC Proficiency
System Administration is preferred, but not required.
Education
High School Diploma or GED required
Bachelor's Degree preferred
Working Conditions
Normal office working conditions with low noise level in an open environment
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to safely perform the essential functions of this job.
Regularly required to talk and hear
Ability to sit for extended periods of time
Ability to perform desk-based tasks
Benefits/Perks:
Competitive compensation
Benefits package:
Medical, Prescription, Dental, Vision
Life, AD&D, & Disability insurance
Employee Assistance Program
Financial planning
401(k) plan with up to 6% company match
Paid Time Off
Professional development & growth opportunities
Tuition assistance
Casual dress code
Flexible work arrangements
Bonus Eligibility
$31k-50k yearly est. 9d ago
Digital Client Specialist
Hearst Communications 4.4
New Orleans, LA jobs
Digital Campaign Specialist The Digital Campaign Specialist is responsible for day-to-day ad operations duties including ad trafficking and management of direct and programmatic campaigns as well as working in various ad servers and digital platforms.
What you will be doing:
* Programmatic campaign order entry, management and optimization with 1-2 years of working knowledge of Google Campaign Manager and any programmatic platform
* Analyze performance data and provide interpretation on programmatic campaigns
* Managing / traffic campaigns in ad serving tools such as Google Ad Manager
* Overseeing media tracking / analytics implementation
* Coordinating with internal teams to accomplish optimal campaign performance
* Improving data quality by collaborating with the digital buying team to ensure campaigns produce optimal outputs
* QA ads to meet site specs and ad server requirements
* QC campaigns to verify correctness of products placed into the system
* Active troubleshooting ad serving and tag firing issues and resolve discrepancies
* Ad hoc reporting - report to advertisers as needed
HERE'S WHAT WE'RE LOOKING FOR:
* Highly motivated self-starter who can work dynamically with minimum supervision. Preference will go to those who can demonstrate solid planning, organizing and troubleshooting skills
* Strong interpersonal communication skills and ability to maintain constructive work relationships with internal and external clients and vendors
* Extreme attention to detail; accuracy in following instructions and details; strong follow-up skills
* Ability to prioritize multiple accounts effectively and work under tight deadlines and pressure
* A strong self-starter and problem-solver who can be resourceful in seeking answers and information
* Basic knowledge of HTML, Google Suite (Google Sheets) and MS Office (Excel experience is mandatory)
* Strong use of Microsoft Power Point skills
Value in Action
At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve.
Benefits
Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.
* Medical | Dental | Vision
* 401(k) matching
* Emotional Wellness Support
* Paid Time Off
* Paid Parental Leave
* LGBTQ+ Health Services
* Additional benefits to meet your and your family's needs
$21k-25k yearly est. 13d ago
Digital Client Specialist
Hearst 4.4
New Orleans, LA jobs
Digital Campaign Specialist
The Digital Campaign Specialist is responsible for day-to-day ad operations duties including ad trafficking and management of direct and programmatic campaigns as well as working in various ad servers and digital platforms.
What you will be doing:
Programmatic campaign order entry, management and optimization with 1-2 years of working knowledge of Google Campaign Manager and any programmatic platform
Analyze performance data and provide interpretation on programmatic campaigns
Managing / traffic campaigns in ad serving tools such as Google Ad Manager
Overseeing media tracking / analytics implementation
Coordinating with internal teams to accomplish optimal campaign performance
Improving data quality by collaborating with the digital buying team to ensure campaigns produce optimal outputs
QA ads to meet site specs and ad server requirements
QC campaigns to verify correctness of products placed into the system
Active troubleshooting ad serving and tag firing issues and resolve discrepancies
Ad hoc reporting - report to advertisers as needed
HERE'S WHAT WE'RE LOOKING FOR:
Highly motivated self-starter who can work dynamically with minimum supervision. Preference will go to those who can demonstrate solid planning, organizing and troubleshooting skills
Strong interpersonal communication skills and ability to maintain constructive work relationships with internal and external clients and vendors
Extreme attention to detail; accuracy in following instructions and details; strong follow-up skills
Ability to prioritize multiple accounts effectively and work under tight deadlines and pressure
A strong self-starter and problem-solver who can be resourceful in seeking answers and information
Basic knowledge of HTML, Google Suite (Google Sheets) and MS Office (Excel experience is mandatory)
Strong use of Microsoft Power Point skills
Value in Action
At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve.
Benefits
Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.
Medical | Dental | Vision
401(k) matching
Emotional Wellness Support
Paid Time Off
Paid Parental Leave
LGBTQ+ Health Services
Additional benefits to meet your and your family's needs
$21k-25k yearly est. Auto-Apply 14d ago
Client Support Counselor
Mental Health Association of Monmouth County 3.6
Eatontown, NJ jobs
Job DescriptionSalary:
The Mental Health Association of Monmouth County seeks a part-time ClientSupportive Counselor for its Intensive Family Support Services (IFSS) program. The ClientSupportive Counselor provides ongoing consultation sessions to families of adults with a serious mental illness, with the goal to influence positive change, enhance stability, and improve quality of life.
The ClientSupportive Counselor reports to the IFSS Manager.
What You Will Do
Provide ongoing consultation to families of adults (18+) with serious mental illness to promote stability, quality of life, empowerment, and protection of family rights.
Support families in developing coping strategies, stress reduction techniques, problem-solving, and effective communication skills.
Address relationship dynamics, social environment challenges, and issues related to grief and loss across the life cycle.
Facilitate family support groups and provide psychoeducation on major mental illness, including bio-neurological aspects, substance use, psychotropic medications, and associated risks.
Design and deliver psychoeducational workshops and presentations on evidence-based treatment practices and modalities.
Provide crisis intervention and safety planning as needed.
Assist families in accessing and utilizing appropriate community resources to meet identified needs.
Deliver services in flexible settings based on family preference.
Maintain timely and accurate documentation, following appropriate termination processes, and attend peer supervision and required meetings.
Required Qualifications & Skills
Two years experience working in the mental health field.
Education
High school diploma.
Bachelors degree in behavioral health or nursing (preferred).
Benefits: No Benefits
Additional Information
This part-time position is based in Tinton Falls, NJ.
Work schedule is Monday, Tuesday, Friday, 9:00am 5:00pm.
Occasional evening hours may be required.
Travel required.
The Mental Health Association of Monmouth County is an Equal Opportunity Employer and provides equal employment opportunities to all applicants and employees without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.
About Intensive Family Support Services (IFSS) Program
The Intensive Family Support Services (IFSS) program provides essential support and psychoeducation to families and loved ones of adults with mental health conditions. The program aims to reduce isolation, equip families with tools to manage crises effectively, and connect them with resources and treatment options, fostering a better quality of life and improving overall family functioning.
About Mental Health Association of Monmouth County
Established in 1950, the Mental Health Association of Monmouth County has been at the forefront of building a meaningful, community-based system of mental health care focused on eliminating social barriers and reducing stigma and discrimination. Through more than 15 free programs and services, we create healthy communities for the future.
Having technical issues? Contact ****************************.
$42k-64k yearly est. Easy Apply 7d ago
System Support Specialist (Electro-Mechanical with PLC Experience)
Dow Jones 4.0
Silver Spring, MD jobs
About the Team: This team is part of the Print Operations Group. About the Role The White Oak plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in White Oak, Maryland and report to the Technology Service Manager.
You Will:
+ Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
+ Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.
+ Provide PC support including Windows operating system and basic networking.
+ Have the willingness and ability to work nights, weekends, and holidays.
You Have:
+ 3-5 years of electro-mechanical experience.
+ Prioritization and time management skillsets.
+ Ability to communicate effectively, both written and oral.
+ A technical degree, or equivalent military training, or equivalent experienceis preferred.
Our Benefits
+ Comprehensive Healthcare Plans
+ Paid Time Off
+ Retirement Plans
+ Comprehensive Medical, Dental and Vision Insurance Plans
+ Education Benefits
+ Paid Maternity and Paternity Leave
+ Family Care Benefits
+ Subscription Discounts
+ Employee Referral Program
\#LI-Onsite
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Print Operations
Job Category: IT, Telecom & Internet
Union Status:
Non-Union role
Pay Range: $70,000 - $85,000
We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.
Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.
For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Req ID: 49769
$70k-85k yearly 38d ago
Client Relations Specialist
Global 4.1
Beachwood, OH jobs
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs
Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate
Maintain up-to-date knowledge of company products and services
Effectively provide clientsupport and communication
Facilitate inter departmental communication to provide effective clientsupport
Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service
Assist sales team with identifying opportunities to up-sell / cross sell services and products
Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements.
Liaise between customers, contractors, sales reps and appropriate personnel
Interacts with customers including contractors to provide support and information on an assigned product or service
Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns
Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff
Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery
Be familiar with other product and services to support staff of Client Relation Specialists
Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders
Performs other related duties as assigned
Collaborate with regional sales resources to improve their customer service experience
Escalate issues or situations as appropriate
Understand contractor, sales representative and customer perspectives to improve their order experience
Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work
High School Diploma or GED
Strong verbal and excellent written communication skills; strong attention to detail
Excellent time management skills
Excellent customer service skills
Ability to develop working relationships at multiple levels of the organization
Collaborative team player with the ability to build consensus
Proficient with Microsoft Office Suite and SAP
Ability to handle change and ambiguity
Effective in a fast paced environment
Ability to be self-directed and motivated
Ability to work at a focused and continuous pace
The salary range for applicants in this position generally ranges between $56,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
$56k-66k yearly Auto-Apply 60d+ ago
Theatre Application Specialist II
What 3.7
Knoxville, TN jobs
What is the job?
The Theatre Application Specialist II is the behind-the-scenes tech producer ensuring every showtime runs without a glitch. This role supports and configures Regal's Point of Sale (POS) systems - the heartbeat of our theatre operations - making sure tickets are sold, popcorn is popped, and data flows as smoothly as a perfect opening weekend.
You'll test, troubleshoot, and fine-tune systems across our cinemas nationwide, ensuring every transaction, loyalty reward, and film listing performs flawlessly. Think of it as keeping the production rolling, so the magic never stops once the lights dim and the movie begins.
What will you be doing?
You'll configure, test, and support Regal's POS applications - from ticketing to kiosks - making sure every system cue hits on time.
You'll work with teams across Operations, Marketing, and Food Services to ensure theatre data is accurate and accessible - a true cross-department collaboration worthy of a franchise crossover.
You'll develop and execute test plans, ensuring all upgrades and new features get a successful premiere.
You'll document, maintain, and improve system processes - turning tech jargon into clear, actionable scripts.
You'll play a key role in quality assurance, ensuring our theatre technology earns five-star reviews from staff and guests alike.
About you
You're organized, analytical, and detail-oriented - the kind of person who catches continuity errors before they hit the screen.
You have a Bachelor's degree (or equivalent experience) in IT systems, computer science, or a related field.
You bring 2-4 years of experience in theatre IT or management - ideally with hands-on POS system expertise.
You're fluent in Microsoft tools, data analysis, and SQL - your digital editing suite for tech storytelling.
You're a strong communicator who thrives on teamwork, but can also take the lead when the spotlight's on you.
You will be a great fit if our values resonate with you: We Create, We Perform, We Inspire.
About Regal
Regal Cinemas - where movie magic meets unforgettable experiences!
At Regal, part of the Cineworld Group, every day is a celebration of film and entertainment. With over 9,000 screens across 10 countries, we bring the magic of movies to life - from Knoxville to the UK and beyond.
Our Theatre Support Office (TSO) is home to the teams who make the on-screen experience possible, from data and digital systems to guest experience innovations. At Regal, your work doesn't just support the business - it supports millions of movie moments across the globe.
Our Benefits
Free movie passes and discounted concessions
Discretionary annual bonus
Paid vacation time and sick leave
401(k) plan with company match
Summer half-day Fridays
Medical, dental, and vision insurance
Company-paid life and disability coverage
Opportunities to grow within a global entertainment brand
Inclusion & Belonging
At Regal Cineworld, diversity is part of the cast and inclusion is part of the script. We're committed to building a workplace where every voice is heard, every story matters, and every person belongs.
If you love movies, tech, and teamwork - this is your cue.
$63k-101k yearly est. 60d+ ago
System Support Specialist (Electro-Mechanical with PLC Experience)
Dow Jones & Company 4.0
White Oak, OH jobs
About the Team:
This team is part of the Print Operations Group.
About the Role
The White Oak plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in White Oak, Maryland and report to the Technology Service Manager.
You Will:
Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.
Provide PC support including Windows operating system and basic networking.
Have the willingness and ability to work nights, weekends, and holidays.
You Have:
3-5 years of electro-mechanical experience.
Prioritization and time management skillsets.
Ability to communicate effectively, both written and oral.
A technical degree, or equivalent military training, or equivalent experience is preferred.
Our Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Medical, Dental and Vision Insurance Plans
Education Benefits
Paid Maternity and Paternity Leave
Family Care Benefits
Subscription Discounts
Employee Referral Program
#LI-Onsite
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area:
Dow Jones - Print Operations
Job Category:
IT, Telecom & Internet
Union Status:
Non-Union role Pay Range: $70,000 - $85,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
$70k-85k yearly Auto-Apply 60d+ ago
A/V Technology Support Specialist
Missouri Botanical Garden 4.4
Saint Louis, MO jobs
Summary: Provides audio visual services for internal and external clients in meetings, conventions, and presentations. Sets up and operates audio and video equipment including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment. Sets up computers, digital displays and projectors, often involving network technologies for transport of audio and video over Ethernet. May also set up and operate associated spotlights and other custom lighting systems. Sets up, installs, troubleshoots and repairs computer hardware.
Essential Duties and Responsibilities:
Determines the need for and oversees the operation of a wide variety of audio and video systems.
Advises management on the purchase of audiovisual equipment.
Helps develop policies and procedures for handling and operation of all audiovisual equipment.
Diagnoses and resolves media system problems.
Provides set-up and support at multiple sites. This may include on occasion setting up or taking down tables and chairs.
Works with the Garden's service desk system to monitor and update assigned tickets, and close them out when completed.
Creates and maintains schematics of AV systems.
Edits and creates videos for use throughout the Garden.
Assesses need for audiovisual contract staff, and coordinates their schedules with other AV needs.
Trains contract staff, MBG staff and Facility Support staff to assist in set up of audiovisual equipment.
Maintains equipment, makes repairs to equipment or contracts out repairs to service providers as needed. Notify supervisors when major equipment repairs are needed.
Maintains inventory of supplies and equipment.
Advises management when there is a need to rent audiovisual equipment for a Garden event.
Optimizes self-productivity by coordinating assigned support tasks and following established support processes and procedures. Refers support issues to other IT staff when needed.
Ensures that all applicable safety standards are followed: informs employees/students/volunteers of safety guidelines and safe working practices and routinely monitors to enforce them.
Adapts or modifies work methods to reduce hazards.
Reports all accidents, injuries and near-miss accidents immediately.
Meets expected attendance guidelines.
Follows and adheres to established policies and procedures, including but not limited to Employee Handbook, Garden Safety Guidelines and Department Policies.
Behaves and communicates in a manner that promotes and fosters a culture of teamwork, cooperation, and respect within our division and throughout the Garden with all employees, supervisors/managers, volunteers, visitors and others.
Performs additional duties as assigned.
Supervisory Responsibilities: None.
Competencies:
Communication - Listens to others and asks questions for clarification; Writes clearly and presents information accurately; Speaks professionally and responds well to questions; Supports positive visitor relations.
Collaboration - Demonstrates teamwork and promotes respect in the workplace; Engages in problem solving and group initiatives; Cooperates in implementing procedures and process improvements; Strives for positive visitor experiences.
Accountability - Demonstrates commitment to responsibilities and adaptable to changes; Effectively prioritizes, troubleshoots and takes appropriate actions; Follows policies and procedures, meets deadlines, quality, and safety standards; Strives to proactively, address visitor and internal colleagues' concerns.
Problem Solving - Identifies and resolves problems; Includes supervisor before taking action as necessary; Recommends solutions, demonstrates creativity and resourcefulness; Exhibits sound and accurate judgment in decision making process; Includes appropriate people in making decisions.
Stewardship - Promotes and adheres to sustainability, safety and security protocols; Fosters a culture of respect, diversity and inclusion; Demonstrates effective and prudent use of Garden resources; Maximizes contributions during work hours.
Qualifications/Experience:
Minimum of two (2) years hands-on experience operating all types of A/V equipment
Minimum one (1) year experience with operating Windows hardware such as Windows PCs, laptops and tablets.
Experience with operating Apple hardware such as Macbooks, iPads and iPhones - if no previous experience then must be willing to quickly learn with extensive self-training.
Demonstrated knowledge of media production, communication, and dissemination techniques and methods.
Thorough understanding and knowledgebase of audiovisual A/V mixers; master control switchers, and video cameras.
Familiarity with modern AV networking technologies and transport of video and audio over Ethernet (for example Dante and SDVoE).
Working knowledge of safe operation procedures for various types of A/V equipment.
Proficient ability to test, calibrate, diagnose, and repair various audio-visual devices.
Ability to work independently with little instruction; coordinate and prioritize multiple tasks, set deadlines, and complete projects in a timely manner.
Demonstrated ability to communicate effectively at all levels; must enjoy and feel comfortable interacting and working in close proximity to general public, in a safe and friendly manner.
Scheduling flexibility that allows working weekends, evenings and holidays that may require some split shifts is required.
The Garden is committed to the safety and wellbeing of our employees, volunteers and guests. All staff are strongly encouraged to receive all vaccinations as recommended by your healthcare provider prior to hire date. The Garden reserves the right to require future proof of current vaccination status, based on local health department guidelines. When international travel is necessary for Garden business, staff must be able to obtain required travel clearances, driving permits, and vaccinations for all countries where travel is required.
The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required.
Education:
Associate's degree in media/communications required
Certificate in computer technology such as A+ required
An equivalent combination of skills, education, and experience may be considered
Computer Skills:
Proficient experience navigating through various Microsoft Windows applications including, but not restricted to, Microsoft Office suite (i.e., Outlook, Access, Excel, Word). PowerPoint required.
Knowledge and experience with Windows hardware and software technology, internet access, and e-mail.
Proficiency with mac OS and applications on Apple operating systems, including Office or mac OS. Keynote required.
Proficiency with iPad and other tablet usage, including setup of iPadOS, and use of iPads in an AV environment.
Basic network configuration and troubleshooting knowhow.
Solid Internet research skills.
Other Skills and Abilities: N/A.
Language Skills:
Ability to communicate effectively in English (oral and written).
Ability to read and comprehend instructions and information to effectively execute and achieve results.
Mathematical Skills:
H.S. basic math aptitude: requires ability to perform addition, subtraction, multiplication and division; calculate percentages and decimals.
Reasoning Ability:
Requires ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution.
Certificates, Licenses, Registrations:
Must possess and maintain a valid driver's license and clean insurable driving record (prior to employment).
Physical Demands:
Ability to lift/move equipment up to 75 lbs.
Requires working in high places using ladders and lifts.
Ability to wear personal, protective equipment, including fall restraint.
Ability to work outdoors for extended period of time during all seasons of the year.
Requires standing, walking, bending, stooping and reaching for extended periods of time-- 95% or more of the work day might be standing on feet.
Requires clarity of vision at 20 inches or less with the ability to bring objects into sharp focus.
Proficient ability to utilize computer keyboard (typing).
Work Environment:
Ability to work in varying environments, inside and outside.
Ability to work outdoors in all weather conditions (i.e., in temperatures over 100°F as well as temperatures below 0°F, in rain, snow and other inclement weather conditions as needed).
Comfortable working in immediate proximity to general public, in a safe and friendly manner.
Contacts with Individuals/Organizations inside/outside the Garden:
Garden staff in area where work is being performed and during planning for special events and festivals.
Members of Facility Support Department.
Internal and external clients.
Supervisor:
Manager, User Support
$39k-49k yearly est. 18d ago
TIBCO Application Specialist - Dallas, TX
Info. Services Inc. 4.2
Dallas, TX jobs
Role: TIBCO Application Specialist Duration: 6+ Months BGV will be done for the selected candidates. Face to Face interview Mandatory The TIBCO Application Specialist will be responsible to manage and administer our TIBCO environments. This role will also manage and perform our build and deployment automation for TIBCO. The ideal candidate is an experienced, self-motivated individual that will be responsible for maintaining, monitoring and tuning of all TIBCO environments and associated applications in those environments implemented on a variety of TIBCO technologies.
Details:
Installs, maintains, and administers TIBCO server environments primarily in UNIX based environments.
Installs, configures, and fine tunes TIBCO components such as Business Works, EMS, Hawk, RV, TRA, Plugins and Adapters.
Develops, improves, and documents the processes for maintaining and administrating the TIBCO environment.
Provides guidance and technical expertise for research efforts involving TIBCO technologies.
Performs application deployments (Scripted/Jenkins/Automic based) to test, integration, and production environments per established change management procedures.
Design and develop performance monitoring and administration tools for the integrated products suites, including dashboards to properly enable the visibility of operational data within the platform.
Provides guidance and technical expertise during development and testing of applications.
Facilitates and coordinates between the various stakeholders.
Provides support and troubleshoots issues on existing TIBCO implementation.
Participates in promotion of software releases across all environments and change management.
Supports application and OS patching on the servers.
Responsible for identifying & troubleshooting performance related issues of various TIBCO middleware components and provides recommendations to resolve them.
Essential Skills and Competencies:
5 - 7 years of experience working with the TIBCO suite of products [Business Works, EMS, Adapters and Hawk] versions 5.X or 6.X
Experience with designing, deploying, monitoring, configuring and troubleshooting of enterprise solutions.
Middleware product support experience.
Good understanding of Network/Server Infrastructure spanning multiple sites.
Experience with Automation tools such as Automic, Puppet and Jenkins.
Experience with JIRA, SVN, GIT is a plus.
Good communication skills, self-motivated, positive attitude and ability to work in a global team environment.
Strong troubleshooting skills and application Administration/Support skills.
Ability to communicate with technology leadership.
Good organizational skills.
Team Culture: Our team is fast paced, fun, highly energetic, motivated and hardworking. We expect our candidates to be integrated into our results-driven and solution-oriented culture from the get-go. Our team attains high-quality results on challenging projects; the belief that outcomes are linked to one's effort rather than chance and the tendency to personally set challenging yet realistic goals.
Please respond with your word resume and requested details:
Full Name :
Work Authorization:
Contact Number :
Email ID :
Skype ID:
Current location:
Willing to relocate :
Rate/hr :
Additional Information
All your information will be kept confidential according to EEO guidelines.