Front Office Agent jobs at Live Nation Entertainment - 309 jobs

Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.

Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.

Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.

Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.

Hotel :Phoenix Glendale Renaissance 9495 Entertainment Blvd. Glendale, AZ 85305 Full time. Compensation Range : $17.00 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location o Front Desk Associate, Front Desk, Associate

Front Desk Associate At The Studio (MDR) Our front desk associates are the backbone of The Studio (MDR) community, and we pride ourselves on our impeccable customer service and community connections! As the first and last face that a client sees when they come in for class, we are looking for applicants with excellent customer service skills who feel comfortable and confident working closely with clients, have outgoing personalities, and a passion for fitness. *This is a part-time hourly position requiring an availability of a minimum of 12-15hrs/wk* Compensation: $17.87/hr Requirements: Flexible availability to meet the minimum requirement of 12-15 hours per week Must be available to work at least one of our three shift blocks: opening, midday, closing (opening shifts: 5AM-9/10AM, midday shifts: 9/10AM-1/2PM, closing shifts: 2/3PM-8/9PM) Must have one day of weekend availability (Saturday/Sunday) Availability to work at least 1 major holiday (Thanksgiving, Christmas Eve/Day, New Years Eve/Day, 4th of July - we will have limited class schedules on these days but will still be open) Ability to problem solve and troubleshoot in the moment At least 1 year experience in sales and customer service preferred Four shifts a week are the minimum requirement We have 6 (MDR) studio locations-- 1 in Manhattan Beach, 1 in Redondo Beach, 1 in Playa Vista, and 3 off Washington Blvd in Marina Del Rey & Culver City. We are currently looking to fill shifts at all locations

Confidential Receptionist / Office Administrator Hours: 9:00 AM - 5:00 PM Compensation: $60,000 base + overtime A highly respected real estate firm is opening a brand-new Dallas office and is seeking a polished, enthusiastic Receptionist / Office Administrator to be the face of the office. This is an excellent opportunity for an early-career professional (including 2025 graduates with strong internships) who is eager to grow, gain mentorship, and work closely with senior leadership in a high-touch environment. The Role This is a sole receptionist position with a balanced 50/50 split between reception and administrative support. The current receptionist is being promoted and will work closely with this hire to provide training and mentorship. You will support a professional, fast-paced office while delivering a true white-glove experience to guests and internal stakeholders. Key Responsibilities Greet and welcome guests with professionalism and warmth Answer and direct incoming calls on the main line Notify employees of guest arrivals Assist with conference room scheduling Coordinate local messenger services Maintain organization of mailroom and copy rooms Sort and distribute daily mail Order general office supplies Assist with administrative projects as needed Occasionally provide coverage/support for administrative staff Light travel coordination and expense support for two senior executives Handle ad hoc projects as assigned Qualifications 0-1+ years of relevant experience (administrative, reception, hospitality, client service, or professional services) Strong verbal and written communication skills Polished, professional demeanor with excellent interpersonal skills Highly organized with strong attention to detail Ability to multitask and adapt in a dynamic environment Self-starter with a team-oriented mindset Proficiency in Microsoft Office Undergraduate degree preferred (not required) Interview Process Video interview with Talent Video interview with Senior Leadership Onsite interview This role is ideal for someone who is eager to learn, professional, service-oriented, and excited to help establish and represent a new Dallas office.

Join Our Hospitality Family! Be the Friendly Face of Holiday Inn Express & Suites At Holiday Inn Express & Suites, we pride ourselves on delivering exceptional guest experiences with a personal touch. Whether guests are here for business or leisure, our team is dedicated to making every stay comfortable, convenient, and memorable. Join a friendly, professional environment where your contributions truly matter. Position Summary: We are seeking a friendly, reliable, and customer-focused Guest Services Agent to join our front desk team. As the first point of contact for our guests, you will play a vital role in creating a welcoming and seamless experience from check-in to check-out. Key Responsibilities: Greet and assist guests with a warm and professional demeanor Handle check-in and check-out procedures efficiently using the property management system Respond promptly to guest inquiries, requests, and complaints in person, by phone, or via email Process payments accurately and manage cash, credit card, and room charge transactions Qualifications: Previous experience in customer service, hospitality, or front desk preferred Strong communication and interpersonal skills Ability to handle stressful situations with professionalism and patience Basic computer skills and familiarity with hotel reservation systems is a plus Must be able to work flexible hours, including weekends and holidays High school diploma or equivalent required Why Join Us? Competitive pay Employee discounts at IHG hotels worldwide Opportunities for career growth and development Job Types: Full-time, Part-time Pay: $17.00 - $20.00 per hour

Reservationist-The Hollywood Roosevelt The Hollywood Roosevelt is an iconic, historic hotel located in the heart of Hollywood. Known for our stylish atmosphere and exceptional service, we deliver memorable experiences to every guest. We pride ourselves on excellence in hospitality and creating a welcoming environment for all. Position Overview: We are seeking a detail-oriented, friendly, and professional Reservationist to join our team. This role is essential in ensuring a smooth booking experience for our guests and supporting the overall operations of the hotel. What You'll Do Reservationist you will be the welcoming voice of The Hollywood Roosevelt, delivering outstanding service over the phone Assist guests with reservations, changes, and special requests with accuracy and care Share knowledge of room types, hotel amenities, dining outlets, events, and local attractions Communicate guest needs clearly with hotel departments to ensure a seamless experience Use upselling techniques to enhance guest stays and maximize revenue Handle guest concerns calmly, professionally, and efficiently Maintain confidentiality, organization, and attention to detail in a fast-paced environment What we are looking for A passion for customer service and hospitality Strong communication skills and a professional phone presence Ability to problem-solve and manage challenging situations with confidence Attention to detail and strong organizational skills Dependability, adaptability, and a team-first mindset Customer service experience required; hospitality experience preferred Why The Hollywood Roosevelt You'll work in a dynamic, supportive environment where teamwork, respect, and guest experience come first. We value reliability, professionalism, and a positive attitude. Be part of an iconic hotel legacy and contribute to unforgettable guest experiences. Apply Now and join the team at The Hollywood Roosevelt !

Guest Communications Center Agent- Mountain Creek SNOW Partners Mission Statement: “To Enhance the Lives of our Team, Guests and Partners by Building Lasting Connections.” About Mountain Creek: Mountain Creek, a four-season resort, offering skiing/snowboarding, bike park, waterpark, weddings, mountain coaster, restaurants, and lodge. How the Guest Communications Center Agent works with the Team: As a Guest Communications Chat Agent, you will provide exceptional customer service through our online chat platform. Assist Mountain Creek and Big SNOW guests with inquiries to include, Resort Offerings, Lodging, Events, and Ride & Ski School Programs, etc.. This role requires excellent written communication skills, the ability to multitask efficiently, and a strong customer-centric approach. Your worksite will be located at Mountain Creek. Team Member Responsibilities: Initiate and respond to chats promptly and professionally. Determine customer needs by actively listening and asking clarifying questions. Research, locate, and provide accurate information about products, services, pricing, and resort policies. Troubleshoot customer issues, explore alternative solutions, and escalate complex problems to the appropriate department or supervisor. Assist guests with bookings, purchases, and reservations through the chat platform. Contribute to the improvement of chat support processes and knowledge base resources. Perform other tasks assigned by Manager. Team Member Qualifications: Excellent written communication skills, including grammar, spelling, and punctuation. Strong typing skills and the ability to navigate multiple systems simultaneously. Customer service experience, preferably in a chat or online environment. Proficiency in Google Suite. Strong problem-solving and multi-tasking abilities. Ability to work independently and as part of a team. Bilingual ability a plus.

Front Desk Agent - Be the Friendly Face of Our Hotel! Job Type: Full-Time / Part-Time Compensation: Competitive hourly pay + bonuses + growth opportunities Love Helping People? Love Being the Person Who Knows Everything? This Job's For You! Our hotel isn't just a place to stay-it's a place where travelers feel at home. And we need YOU-a warm, welcoming, and organized Front Desk Agent-to help create those great guest experiences every single day. If you're someone who can juggle check-ins, give great local recommendations, and brighten someone's day with just a smile-let's talk! What You'll Be Doing: Greet guests like family. Be the first impression and the go-to person during their stay. Handle check-ins & check-outs. Smooth, quick, and friendly-just the way guests like it! Answer phones and questions. Whether it's a wake-up call or the best taco in town, you've got the info. Coordinate with housekeeping and maintenance. Teamwork makes the dream work. Solve problems on the fly. Room key not working? Need extra pillows? You're the hero they'll remember. Take payments and handle reservations. Accurately, efficiently, and with a smile. Why You'll Love Working Here: Fun team vibes. We laugh, we hustle, we celebrate wins. Flexible hours. Full-time or part-time-let's find what works for you. You're not just a number. We actually know your name, and we care about your success. Growth potential. Many of our managers started at the front desk-this could be step one on your career ladder! Perks. Bonuses for great performance, discounts on stays, and more. You're a Perfect Fit If You: Are a people person with a positive attitude (bonus points for a great smile!) Can multitask like a pro, even during busy check-in times Are dependable, punctual, and ready to learn Have basic computer skills and can handle simple systems (we'll train you!) Are cool with working evenings, weekends, or holidays (we're 24/7!) Want a job where your effort and personality actually matter Open the Door to a Great Opportunity! If you want a job where every shift brings something new, where you're truly appreciated, and where you can grow into a bigger role, apply now and let's get started! We can't wait to welcome you to our team! A&R Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. To ensure equal employment opportunities to qualified individuals with a disability, A&R Group will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the business would result. Employees who may require a reasonable accommodation should contact the Human Resources Department to begin the ADA interactive process. Qualifications What You Bring to the Table (Qualifications) Experience in hospitality? That's a plus-but if you've got the passion and work ethic, we'll show you the ropes You're organized, dependable, and manage your time like a pro People skills are your thing-you're a great communicator who genuinely enjoys helping others Quick on your feet and cool under pressure-you don't back down from a challenge You're flexible and ready to roll with a schedule that may include early mornings, nights, weekends, and everything in between During busy seasons, you're ready to jump in for extra hours if needed-teamwork makes the magic happen Guest satisfaction is your priority-you go above and beyond to make someone's day Accuracy, speed, and attention to detail? You've got them all Physically active and comfortable moving around the hotel-on your feet, bending, walking, and staying in motion Professional, ethical, and always ready to do the right thing You take pride in great service and know how to leave a lasting impression Quick to learn, eager to grow, and not afraid of hard work You work just as well on your own as you do with a team-because you're all about making things happen What the Role Looks Like Day-to-Day (Working Conditions) You'll be active and on the move-using your whole body to lift, carry, organize, and restock Expect to be on your feet a lot-this isn't a desk job, and that's part of the fun Comfortable lifting up to 25 lbs. and handling moderate physical activity throughout the day You'll be making frequent, repeated movements-shoulders, elbows, hands, both below waist and overhead This is a physically engaging role that keeps you on your toes and moving with purpose You'll need basic math skills for tasks like inventory tracking, restocking, and small daily calculations

Join Our Team as a Guest Relations Expert at J. Joseph Salon! Are you a polished professional with a passion for sales and exceptional service? J. Joseph Salon, an upscale European-style salon, is looking for a dedicated Guest Relations Expert to deliver a welcoming experience for every guest. We offer both part-time and full-time roles for individuals who thrive in a fast-paced, high-end environment. What You'll Do Greet and welcome guests warmly Check guests in/out and manage appointments Provide salon tours and maintain a clean, inviting environment Promote specials, manage gift card sales, and assist with promotions Support salon managers with various tasks as needed Schedule Expectations Open availability Must be available to work evenings and weekends Shifts may start as early as 8:30 AM and end as late as 9:00 PM Flexibility to cover opening, mid-day, and closing shifts as needed Consistent reliability and commitment to scheduled shifts are required Why Join J. Joseph Salon? Competitive Pay: $14-$20 per hour Comprehensive Benefits: Dental, health, vision insurance, paid time off, and employee discounts Career Growth: Ongoing education, training, and advancement opportunities Flexible Schedule: Full-time and part-time shifts available, including evenings and weekends. Supportive Team: Work in a salon known for excellence, creativity, and continuous learning What We're Looking For 21 years of age or older Fluent in spoken and written English Strong computer skills Previous sales and customer service experience preferred Ability to work evenings and weekends Professional, charismatic, and guest-focused Ready to deliver an exceptional guest experience and grow your career in the beauty industry? Apply today! Requirements Must be 21 years of age or older. Fluent in spoken and written English. Strong computer skills are essential. Previous experience in sales and customer service is preferred. Ability to work evenings and weekends. Salary Description $14 - $20 / Hour

Front Desk Agent - Be the Friendly Face of Our Hotel! Job Type: Full-Time / Part-Time Compensation: Competitive hourly pay + bonuses + growth opportunities Love Helping People? Love Being the Person Who Knows Everything? This Job's For You! Our hotel isn't just a place to stay-it's a place where travelers feel at home. And we need YOU-a warm, welcoming, and organized Front Desk Agent-to help create those great guest experiences every single day. If you're someone who can juggle check-ins, give great local recommendations, and brighten someone's day with just a smile-let's talk! What You'll Be Doing: Greet guests like family. Be the first impression and the go-to person during their stay. Handle check-ins & check-outs. Smooth, quick, and friendly-just the way guests like it! Answer phones and questions. Whether it's a wake-up call or the best taco in town, you've got the info. Coordinate with housekeeping and maintenance. Teamwork makes the dream work. Solve problems on the fly. Room key not working? Need extra pillows? You're the hero they'll remember. Take payments and handle reservations. Accurately, efficiently, and with a smile. Why You'll Love Working Here: Fun team vibes. We laugh, we hustle, we celebrate wins. Flexible hours. Full-time or part-time-let's find what works for you. You're not just a number. We actually know your name, and we care about your success. Growth potential. Many of our managers started at the front desk-this could be step one on your career ladder! Perks. Bonuses for great performance, discounts on stays, and more. You're a Perfect Fit If You: Are a people person with a positive attitude (bonus points for a great smile!) Can multitask like a pro, even during busy check-in times Are dependable, punctual, and ready to learn Have basic computer skills and can handle simple systems (we'll train you!) Are cool with working evenings, weekends, or holidays (we're 24/7!) Want a job where your effort and personality actually matter Open the Door to a Great Opportunity! If you want a job where every shift brings something new, where you're truly appreciated, and where you can grow into a bigger role, apply now and let's get started! We can't wait to welcome you to our team! A&R Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. To ensure equal employment opportunities to qualified individuals with a disability, A&R Group will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the business would result. Employees who may require a reasonable accommodation should contact the Human Resources Department to begin the ADA interactive process. Qualifications What You Bring to the Table (Qualifications) Experience in hospitality? That's a plus-but if you've got the passion and work ethic, we'll show you the ropes You're organized, dependable, and manage your time like a pro People skills are your thing-you're a great communicator who genuinely enjoys helping others Quick on your feet and cool under pressure-you don't back down from a challenge You're flexible and ready to roll with a schedule that may include early mornings, nights, weekends, and everything in between During busy seasons, you're ready to jump in for extra hours if needed-teamwork makes the magic happen Guest satisfaction is your priority-you go above and beyond to make someone's day Accuracy, speed, and attention to detail? You've got them all Physically active and comfortable moving around the hotel-on your feet, bending, walking, and staying in motion Professional, ethical, and always ready to do the right thing You take pride in great service and know how to leave a lasting impression Quick to learn, eager to grow, and not afraid of hard work You work just as well on your own as you do with a team-because you're all about making things happen What the Role Looks Like Day-to-Day (Working Conditions) You'll be active and on the move-using your whole body to lift, carry, organize, and restock Expect to be on your feet a lot-this isn't a desk job, and that's part of the fun Comfortable lifting up to 25 lbs. and handling moderate physical activity throughout the day You'll be making frequent, repeated movements-shoulders, elbows, hands, both below waist and overhead This is a physically engaging role that keeps you on your toes and moving with purpose You'll need basic math skills for tasks like inventory tracking, restocking, and small daily calculations

About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Introduction: Be the welcoming presence that creates strong first impressions. As a Front Desk Agent, you'll support daily operations through professional, people-focused interactions. Responsibilities: Greet visitors in a friendly and professional manner. Direct guests and assist with front-area coordination. Maintain an organized and welcoming environment. Support team members with day-to-day needs. Represent the organization with positivity and professionalism. What We Offer: On-the-job training and support. Opportunities for growth and advancement. Performance recognition and incentives. A respectful, team-oriented workplace. If you love being the first friendly face, apply today! Qualifications Polished and approachable. Strong interpersonal skills. Organized and dependable. Enjoys working with people. Additional Information Competitive salary Growth opportunities within the organization Professional development and skill-building support Collaborative and structured work environment Stable, full-time position with long-term potential

About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Introduction: Be the welcoming presence that creates strong first impressions. As a Front Desk Agent, you'll support daily operations through professional, people-focused interactions. Responsibilities: Greet visitors in a friendly and professional manner. Direct guests and assist with front-area coordination. Maintain an organized and welcoming environment. Support team members with day-to-day needs. Represent the organization with positivity and professionalism. What We Offer: On-the-job training and support. Opportunities for growth and advancement. Performance recognition and incentives. A respectful, team-oriented workplace. If you love being the first friendly face, apply today! Qualifications Polished and approachable. Strong interpersonal skills. Organized and dependable. Enjoys working with people. Additional Information Competitive salary Growth opportunities within the organization Professional development and skill-building support Collaborative and structured work environment Stable, full-time position with long-term potential

Summary: Works under supervision of Front Desk Supervisor. Responsible for checking-in/out hotel guests and assuring rooms are prepared & ready to assign to the hotel guests. Responsible for handling guests requests or complaints. Essential Functions: * Maintain complete knowledge of and comply with all departmental policies/services and procedures/standards. * Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. * Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction and inform Supervisor. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge at all times of: * All property features/services, hours of operation. * All room types, numbers, layout, décor, appointments and location. * All room rates, special packages and promotions. * Daily house count and expected arrivals/ departures. * Hotel availability status for any given date. * Scheduled daily group activity. * Verify impressed banks and ensure accuracy of contracted monies. * Document all guest requests, complaints or problems. * Record and relay messages accurately, completely and legibly. * Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information. * Perform all other duties assigned. Requirements: Qualifications/Requirements: * Maintain confidentiality of guest information and pertinent Hotel data. * Suggestively sell. * High school graduate or equivalent. * Compute mathematical calculations. * Fluency in English both verbally and non-verbally. * Provide legible communication and directions. * Previous experience as Front Desk Clerk preferred. * Previous cashiering experience. * Previous guest relations training. * Ability to assist in other Front Desk areas as assigned. * Ability to provide guest room tours. Required Work Cards N/A Physical Requirements * Regularly walk, sit, stand or stoop. * Occasionally lift, carry, push, pull or otherwise move objects weighing up to 50 pounds. * Use tools or equipment requiring a high degree of dexterity. * Vision, hearing, speaking and literacy (critical). * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. * Work inside in a noisy, smoky, and hot or cold environment. * Communicate via radio. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at *************. We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here 2016 Symphony Talent, All Rights Reserved Powered by Symphony Talent

WHAT YOU'LL DO The Front Desk Clerk will be responsible for setting the tone of arrival and departure for guests in a fast-paced environment by processing check-in and check-out transactions at the hotel. The transactions could take place in-person, on the phone, or at kiosk stations and Front Desk Clerks will be proficient in all options. Front Desk Clerks will also serve as a point of reference for all guest questions, services the hotel provides, challenge resolution, and proactively making recommendations to enhance the guest stay while demonstrating an upbeat and positive attitude. ROLE EXPECTATIONS Responsibilities include, but are not limited to, the following: Welcoming guests and providing unmatched guest service using the property guest service standards. Performing quick, efficient, accurate, and friendly check-in, check-out, and other front desk transactions. Using Property Management Systems to register hotel guests while ensuring that all guest information is validated with the highest level of accuracy. Effectively quoting rates for same day reservations and demonstrating the ability to build them in the Property Management System. Extensive collaboration with all departments within the hotel, ensuring that all needs for our guests can be completed or routed appropriately. Being comfortable handling cash, processing payment cards, maintaining a daily bank, and balancing transactions. Demonstrating the ability to naturally diffuse guest challenges and troubleshoot for resolution, resulting in overall guest satisfaction. Managing hotel room inventory while maximizing revenue generation through upsells. Assisting with maintaining the Contact Center management system and Property Management system with regards to Casino Marketing promotions, transient guest offers and reservations, and group reservations. Maintaining confidentiality of department affairs. Performing all duties deemed necessary for the success of the department. REQUIREMENTS Minimum one year of customer service experience required. Excellent organizational skills with the ability to multi-task and perform under pressure. Technical proficiency with Microsoft Office Suite, Property Management Systems - Opera preferred. Ability to effectively communicate in one-on-one, small group, and large group settings. Excellent verbal communication skills with a consistent pleasant tone and positive sentiment. Ability to respond to inquiries or complaints from team members at all levels, guests, regulatory agencies, or members of the business community. Ability to work any shift - day, afternoon, swing, or graveyard. Ability to stand and walk for an extended period, an average 8-hour shift. At least 21 years of age. PREFERRED Hotel industry experience Bilingual CERTIFICATIONS, LICENSES, REGISTRATIONS Must be able to qualify for licenses and permits required by federal, state and local regulations. Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Join the Seven Feathers family! About Seven Feathers Casino Resort: Seven Feathers Casino Resort ranks in the top 20 of Pacific Northwest properties and is one of the fastest growing destination resorts in the region. It's a place where service is delivered by the friendliest people on earth in a location of outstanding natural beauty. The amenities allow you to enjoy a premier resort experience. It's a place where you have choices. Experience the thrill of Nevada-style gaming, fabulous food and beverages, nightly entertainment, a full service spa, indoor pool, fitness center, world-class RV Resort, a nationally recognized travel center and unmatched personal service. Why Work at Seven Feathers: At Seven Feathers, you have the opportunity to apply for a diverse array of employment opportunities and be a part of something special. You get to work for an employer who encourages Team Members to succeed and grow by providing training, development, and advancement opportunities. We also offer a competitive salary and benefits package, including: Comprehensive medical, dental, vision, and Rx coverage. Paid Time Off Employer-paid life and disability plans 401k with up to 3.5% employer match Responsible for providing exceptional guest service for all resort guests. Handles registration, room assignments, check out and cashiering in a friendly, professional manner to encourage repeat business. Duties include but are not limited to: Upholds the resorts commitment to exceptional guest service. Is familiar with and can perform all the duties and responsibilities of the reservation agent. Completes guest transactions by processing payments in cash or credit card. Demonstrates working relationship and communication skills conductive to a professional and friendly work environment with all departments. Resolves and /or refers to management all guest requests, concerns, complaints, and suggestions quickly, efficiently and courteously in a continuous effort to provide exceptional guest service. Does not exceed realm of specified authority. Registers guests, assigns rooms and keys. Accommodates special requests whenever possible. Begins each shift by signing in, reading and initials the logbook, posted memos, meeting minutes, ect. Assists the Front Office Lead Receptionist in printing and reading of necessary reports. Understands and is familiar with room status, availability, room rates, locations, room types, and package elements. Is familiar with the Players Club and encourages all guests to utilize this service. Coordinates room status updates with housekeeping by notifying of all late checkouts, room moves, early check ins, stayovers, special requests, ect. Is familiar with and follows proper procedure for noise/disturbance complaints inform Front Office Lead or Front Office Supervisor of all complaints. Knows how to use front office equipment. Obtains hotel bank and keeps it balanced. Posts appropriate charges and credits to guests account. Uses proper verbal etiquette, is friendly, uses name recognition, and makes eye contact with all guests. Follows security procedures when issuing guest room keys. Knows and adheres to all cash handling and credit card policies and procedures. Follows proper procedure for issuing and closing guest's safety deposit boxes. Use proper mail, package, and message handling procedures. Maintains clear and concise communication with Front Office Lead Receptionist and /or Front Office Supervisor/Manager throughout each shift. Attends and positively contributes to all scheduled meetings and training sessions. Encourages and demonstrates positive morale characteristics. Maintains a neat and clean appearance of the front desk and other work areas at all times. Knows and follows the Internal Controls set in place by the Cow Creek Gaming and Regulatory Commission. Captures and accurately enrolls new members into the Players Club. Accurately updates Player information. Adheres to all department and resort policies outlined in the employee handbook. Performs and assists with other duties and responsibilities set forth by the Front Office Supervisor, Hotel Manager, and Hotel Director. Provides constructive input to foster process improvement within the department. Maintains confidential information that is received in verbal, written, and electronic media. Limits access to information on a job-related, need-to-know basis Requirements High School Diploma or GED Certificate required. 1 year of experience working in a customer service environment required. Experience with Micros, Patron, and Opera preferred. Clerical/administrative experience required. Excellent organizational, verbal, interpersonal, and customer relations skills. Basic computer skills in Microsoft Word, Excel and Outlook. Ability to handle multiple priorities and tasks at once. Able to follow verbal as well as written instructions. 18 years of age or older. Must be able to obtain a Class I Gaming License. Must be able to obtain a Food Handlers Card.

Front Desk Agent - Be the Friendly Face of Our Hotel! Job Type: Full-Time / Part-Time Compensation: Competitive hourly pay + bonuses + growth opportunities Love Helping People? Love Being the Person Who Knows Everything? This Job's For You! Our hotel isn't just a place to stay-it's a place where travelers feel at home. And we need YOU-a warm, welcoming, and organized Front Desk Agent-to help create those great guest experiences every single day. If you're someone who can juggle check-ins, give great local recommendations, and brighten someone's day with just a smile-let's talk! What You'll Be Doing: Greet guests like family. Be the first impression and the go-to person during their stay. Handle check-ins & check-outs. Smooth, quick, and friendly-just the way guests like it! Answer phones and questions. Whether it's a wake-up call or the best taco in town, you've got the info. Coordinate with housekeeping and maintenance. Teamwork makes the dream work. Solve problems on the fly. Room key not working? Need extra pillows? You're the hero they'll remember. Take payments and handle reservations. Accurately, efficiently, and with a smile. Why You'll Love Working Here: Fun team vibes. We laugh, we hustle, we celebrate wins. Flexible hours. Full-time or part-time-let's find what works for you. You're not just a number. We actually know your name, and we care about your success. Growth potential. Many of our managers started at the front desk-this could be step one on your career ladder! Perks. Bonuses for great performance, discounts on stays, and more. You're a Perfect Fit If You: Are a people person with a positive attitude (bonus points for a great smile!) Can multitask like a pro, even during busy check-in times Are dependable, punctual, and ready to learn Have basic computer skills and can handle simple systems (we'll train you!) Are cool with working evenings, weekends, or holidays (we're 24/7!) Want a job where your effort and personality actually matter Open the Door to a Great Opportunity! If you want a job where every shift brings something new, where you're truly appreciated, and where you can grow into a bigger role, apply now and let's get started! We can't wait to welcome you to our team! A&R Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. To ensure equal employment opportunities to qualified individuals with a disability, A&R Group will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the business would result. Employees who may require a reasonable accommodation should contact the Human Resources Department to begin the ADA interactive process. Qualifications What You Bring to the Table (Qualifications) Experience in hospitality? That's a plus-but if you've got the passion and work ethic, we'll show you the ropes You're organized, dependable, and manage your time like a pro People skills are your thing-you're a great communicator who genuinely enjoys helping others Quick on your feet and cool under pressure-you don't back down from a challenge You're flexible and ready to roll with a schedule that may include early mornings, nights, weekends, and everything in between During busy seasons, you're ready to jump in for extra hours if needed-teamwork makes the magic happen Guest satisfaction is your priority-you go above and beyond to make someone's day Accuracy, speed, and attention to detail? You've got them all Physically active and comfortable moving around the hotel-on your feet, bending, walking, and staying in motion Professional, ethical, and always ready to do the right thing You take pride in great service and know how to leave a lasting impression Quick to learn, eager to grow, and not afraid of hard work You work just as well on your own as you do with a team-because you're all about making things happen What the Role Looks Like Day-to-Day (Working Conditions) You'll be active and on the move-using your whole body to lift, carry, organize, and restock Expect to be on your feet a lot-this isn't a desk job, and that's part of the fun Comfortable lifting up to 25 lbs. and handling moderate physical activity throughout the day You'll be making frequent, repeated movements-shoulders, elbows, hands, both below waist and overhead This is a physically engaging role that keeps you on your toes and moving with purpose You'll need basic math skills for tasks like inventory tracking, restocking, and small daily calculations