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Technical Support Engineer jobs at Lockheed Martin

- 30 jobs
  • Field Technical Support Representative for Page Wide Press

    HP Inc. 4.9company rating

    Columbus, OH jobs

    Would you like to join a business that is transforming the printing industry from analog to digital? HP's Pagewide business is one of the fastest growing businesses in the industrial print market! We are hiring Field Service Technical Engineers across the US to support the rapid growth we are undergoing with HP's Pagewide business in the United States. Come be a part of and exciting team and get in on the digital transformation currently underway in the industrial print industry. **Job Summary** This role is responsible for leading technical support for end users who are operating HP's Pagewide Presses in their industrial commercial printing business, utilizing proactive monitoring for issue prevention. The role is responsible for maintaining high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales and service delivery support, to ensure that the customer Pagewide Presses are up and running in production. The role maintains documentation, collaborates for process improvement, ensures data confidentiality, and completes tasks with minimal supervision. **Responsibilities** + Responsible for maintaining and servicing HP Commercial Web Printing Press. + Maintain high level of Customer satisfaction by clarifying Customer needs and ensuring that they are met. + Handle customer-relation problems promptly and appropriately, and escalate issues according to established procedures. + Provide software service, post- sales or service delivery support and solve ap‐plication problems for remote or local accounts, on standard and specialized systems. + Provide direct post-sales systems technical support to end users and HP Authorized Service Providers. + Solve technical problems on assigned hardware and software platforms. + Use proactive monitoring procedures/tools to identify problem-prevention opportunities. + Must be able to travel at least 50% of the time + Must have experience with Hardware Support of Printers, preferably commercial printers. **Education & Experience** **Recommended** * High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. * Typically has 4-6 years of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field. **Knowledge & Skills** + Knowledge of corporate organization, job, and policies. + Advanced knowledge of operating systems and software. + Experience with printer hardware support + Basic skills in time management and effi ciency-Strong communication skills, problem analysis, and presentation skills. + Ability to develop Customer relationships. + Ability to perform while under high-pressure situations. + Ability to work in a team environment.-Basic networking, O/S, and troubleshooting knowledge. + Detailed understanding of general/technical aspects of the onsite printing sys‐tem repair work. + Must have mechanical, and electrical experience and skillset + Commercial digital printing experience is preferred **Cross-Org Skills** * Effective Communication * Results Orientation * Learning Agility * Digital Fluency * Customer Centricity The pay range for this position is $22 up to $31 per hour (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. The base pay range for this role is $45,760 up to $65,500 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. **Benefits:** HP offers a comprehensive benefits package for this position, including: + Health insurance + Dental insurance + Vision insurance + Long term/short term disability insurance + Employee assistance program + Flexible spending account + Life insurance + Generous time off policies, including; + 4-12 weeks fully paid parental leave based on tenure + 13 paid holidays + 15 days paid time off (US benefits overview (********************************** ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $45.8k-65.5k yearly 32d ago
  • Entry Level Hire Remote Technical Support - Hardware and Software Products 2026

    IBM Corporation 4.7company rating

    Tucson, AZ jobs

    Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities Investigate client-reported issues and technical questions using tools such to read system logs, trace analysis, and system diagnostics. These issues may arise from product defects, incorrect usage, or misconfigured environments, and require methodical analysis to identify root causes and deliver effective solutions. Collaborate with global teams and interface directly with clients to drive issues to resolution. Participate in off-shift and weekend duty rotations as needed to support clients operating in global time zones and to ensure timely resolution of high-impact issues. Contribute to product improvement by identifying design deficiencies, reporting product defects, and recommending enhancements that improve reliability and serviceability. Continuously develop technical expertise in your assigned specific area of Hardware Support Product offerings, staying current with new product releases, tools, and procedures to support evolving client needs. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Bachelor's degree in Computer Science, Computer Engineering, Engineering, Physics, Mathematics, or a related field.• Strong analytical and problem-solving skills, with a passion for debugging and understanding how operating systems and software/hardware work at a low level.• Experience with at least one programming language (e.g., C, C++, Python, or Java).• Excellent English communication skills (written and verbal).• Ability to work independently and collaboratively in high-pressure situations.• Willingness to work across time zones and participate in global team collaboration. Preferred technical and professional experience * Basic knowledge of Storage Area Networks and Fibre Channel Switches.• Knowledge of networking fundamentals, including TCP/IP, DNS, NFS, SMB, and InfiniBand.• Experience with z/OS or other mainframe environments.• Basic Understanding of LLM Foundational models and generative AI.• Experience with developing presentations and creating spreadsheets.• Familiarity with operating system concepts (e.g., memory management, file systems, CPU architecture).• Familiarity with storage concepts, such as RAID, file systems, block vs. object storage, and data redundancy.• Basic understanding of Linux/Unix systems, including command-line operations and file systems.• Experience with reviewing software/hardware logs data (system dumps analysis, debugging, or low-level system troubleshooting).• Background in tutoring, teaching assistant roles, or mentoring.• Demonstrated service mindset and ability to explain complex issues clearly.• Experience with APIs and scripting. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $73k-88k yearly est. 19d ago
  • Entry Level Hire Remote Technical Support - Hardware and Software Products 2026

    IBM 4.7company rating

    Rochester, MN jobs

    **Introduction** IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** Investigate client-reported issues and technical questions using tools such to read system logs, trace analysis, and system diagnostics. These issues may arise from product defects, incorrect usage, or misconfigured environments, and require methodical analysis to identify root causes and deliver effective solutions. Collaborate with global teams and interface directly with clients to drive issues to resolution. Participate in off-shift and weekend duty rotations as needed to support clients operating in global time zones and to ensure timely resolution of high-impact issues. Contribute to product improvement by identifying design deficiencies, reporting product defects, and recommending enhancements that improve reliability and serviceability. Continuously develop technical expertise in your assigned specific area of Hardware Support Product offerings, staying current with new product releases, tools, and procedures to support evolving client needs. **Required technical and professional expertise** - Bachelor's degree in Computer Science, Computer Engineering, Engineering, Physics, Mathematics, or a related field. - Strong analytical and problem-solving skills, with a passion for debugging and understanding how operating systems and software/hardware work at a low level. - Experience with at least one programming language (e.g., C, C++, Python, or Java). - Excellent English communication skills (written and verbal). - Ability to work independently and collaboratively in high-pressure situations. - Willingness to work across time zones and participate in global team collaboration. **Preferred technical and professional experience** - Basic knowledge of Storage Area Networks and Fibre Channel Switches. - Knowledge of networking fundamentals, including TCP/IP, DNS, NFS, SMB, and InfiniBand. - Experience with z/OS or other mainframe environments. - Basic Understanding of LLM Foundational models and generative AI. - Experience with developing presentations and creating spreadsheets. - Familiarity with operating system concepts (e.g., memory management, file systems, CPU architecture). - Familiarity with storage concepts, such as RAID, file systems, block vs. object storage, and data redundancy. - Basic understanding of Linux/Unix systems, including command-line operations and file systems. - Experience with reviewing software/hardware logs data (system dumps analysis, debugging, or low-level system troubleshooting). - Background in tutoring, teaching assistant roles, or mentoring. - Demonstrated service mindset and ability to explain complex issues clearly. - Experience with APIs and scripting. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $64k-75k yearly est. 29d ago
  • Entry Level Hire Remote Technical Support - Hardware and Software Products 2026

    IBM Corporation 4.7company rating

    Austin, TX jobs

    Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities Investigate client-reported issues and technical questions using tools such to read system logs, trace analysis, and system diagnostics. These issues may arise from product defects, incorrect usage, or misconfigured environments, and require methodical analysis to identify root causes and deliver effective solutions. Collaborate with global teams and interface directly with clients to drive issues to resolution. Participate in off-shift and weekend duty rotations as needed to support clients operating in global time zones and to ensure timely resolution of high-impact issues. Contribute to product improvement by identifying design deficiencies, reporting product defects, and recommending enhancements that improve reliability and serviceability. Continuously develop technical expertise in your assigned specific area of Hardware Support Product offerings, staying current with new product releases, tools, and procedures to support evolving client needs. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Bachelor's degree in Computer Science, Computer Engineering, Engineering, Physics, Mathematics, or a related field.• Strong analytical and problem-solving skills, with a passion for debugging and understanding how operating systems and software/hardware work at a low level.• Experience with at least one programming language (e.g., C, C++, Python, or Java).• Excellent English communication skills (written and verbal).• Ability to work independently and collaboratively in high-pressure situations.• Willingness to work across time zones and participate in global team collaboration. Preferred technical and professional experience * Basic knowledge of Storage Area Networks and Fibre Channel Switches.• Knowledge of networking fundamentals, including TCP/IP, DNS, NFS, SMB, and InfiniBand.• Experience with z/OS or other mainframe environments.• Basic Understanding of LLM Foundational models and generative AI.• Experience with developing presentations and creating spreadsheets.• Familiarity with operating system concepts (e.g., memory management, file systems, CPU architecture).• Familiarity with storage concepts, such as RAID, file systems, block vs. object storage, and data redundancy.• Basic understanding of Linux/Unix systems, including command-line operations and file systems.• Experience with reviewing software/hardware logs data (system dumps analysis, debugging, or low-level system troubleshooting).• Background in tutoring, teaching assistant roles, or mentoring.• Demonstrated service mindset and ability to explain complex issues clearly.• Experience with APIs and scripting. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $63k-74k yearly est. 19d ago
  • Entry Level Hire Remote Technical Support - Hardware and Software Products 2026

    IBM 4.7company rating

    Austin, TX jobs

    **Introduction** IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** Investigate client-reported issues and technical questions using tools such to read system logs, trace analysis, and system diagnostics. These issues may arise from product defects, incorrect usage, or misconfigured environments, and require methodical analysis to identify root causes and deliver effective solutions. Collaborate with global teams and interface directly with clients to drive issues to resolution. Participate in off-shift and weekend duty rotations as needed to support clients operating in global time zones and to ensure timely resolution of high-impact issues. Contribute to product improvement by identifying design deficiencies, reporting product defects, and recommending enhancements that improve reliability and serviceability. Continuously develop technical expertise in your assigned specific area of Hardware Support Product offerings, staying current with new product releases, tools, and procedures to support evolving client needs. **Required technical and professional expertise** - Bachelor's degree in Computer Science, Computer Engineering, Engineering, Physics, Mathematics, or a related field. - Strong analytical and problem-solving skills, with a passion for debugging and understanding how operating systems and software/hardware work at a low level. - Experience with at least one programming language (e.g., C, C++, Python, or Java). - Excellent English communication skills (written and verbal). - Ability to work independently and collaboratively in high-pressure situations. - Willingness to work across time zones and participate in global team collaboration. **Preferred technical and professional experience** - Basic knowledge of Storage Area Networks and Fibre Channel Switches. - Knowledge of networking fundamentals, including TCP/IP, DNS, NFS, SMB, and InfiniBand. - Experience with z/OS or other mainframe environments. - Basic Understanding of LLM Foundational models and generative AI. - Experience with developing presentations and creating spreadsheets. - Familiarity with operating system concepts (e.g., memory management, file systems, CPU architecture). - Familiarity with storage concepts, such as RAID, file systems, block vs. object storage, and data redundancy. - Basic understanding of Linux/Unix systems, including command-line operations and file systems. - Experience with reviewing software/hardware logs data (system dumps analysis, debugging, or low-level system troubleshooting). - Background in tutoring, teaching assistant roles, or mentoring. - Demonstrated service mindset and ability to explain complex issues clearly. - Experience with APIs and scripting. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $63k-74k yearly est. 29d ago
  • Entry Level Hire Remote Technical Support - Hardware and Software Products 2026

    IBM Corporation 4.7company rating

    Remote

    Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities Investigate client-reported issues and technical questions using tools such to read system logs, trace analysis, and system diagnostics. These issues may arise from product defects, incorrect usage, or misconfigured environments, and require methodical analysis to identify root causes and deliver effective solutions. Collaborate with global teams and interface directly with clients to drive issues to resolution. Participate in off-shift and weekend duty rotations as needed to support clients operating in global time zones and to ensure timely resolution of high-impact issues. Contribute to product improvement by identifying design deficiencies, reporting product defects, and recommending enhancements that improve reliability and serviceability. Continuously develop technical expertise in your assigned specific area of Hardware Support Product offerings, staying current with new product releases, tools, and procedures to support evolving client needs. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Bachelor's degree in Computer Science, Computer Engineering, Engineering, Physics, Mathematics, or a related field.• Strong analytical and problem-solving skills, with a passion for debugging and understanding how operating systems and software/hardware work at a low level.• Experience with at least one programming language (e.g., C, C++, Python, or Java).• Excellent English communication skills (written and verbal).• Ability to work independently and collaboratively in high-pressure situations.• Willingness to work across time zones and participate in global team collaboration. Preferred technical and professional experience * Basic knowledge of Storage Area Networks and Fibre Channel Switches.• Knowledge of networking fundamentals, including TCP/IP, DNS, NFS, SMB, and InfiniBand.• Experience with z/OS or other mainframe environments.• Basic Understanding of LLM Foundational models and generative AI.• Experience with developing presentations and creating spreadsheets.• Familiarity with operating system concepts (e.g., memory management, file systems, CPU architecture).• Familiarity with storage concepts, such as RAID, file systems, block vs. object storage, and data redundancy.• Basic understanding of Linux/Unix systems, including command-line operations and file systems.• Experience with reviewing software/hardware logs data (system dumps analysis, debugging, or low-level system troubleshooting).• Background in tutoring, teaching assistant roles, or mentoring.• Demonstrated service mindset and ability to explain complex issues clearly.• Experience with APIs and scripting. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $67k-84k yearly est. 19d ago
  • Entry Level Hire Remote Technical Support - Hardware and Software Products 2026

    IBM Corporation 4.7company rating

    Parkton, NC jobs

    Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities Investigate client-reported issues and technical questions using tools such to read system logs, trace analysis, and system diagnostics. These issues may arise from product defects, incorrect usage, or misconfigured environments, and require methodical analysis to identify root causes and deliver effective solutions. Collaborate with global teams and interface directly with clients to drive issues to resolution. Participate in off-shift and weekend duty rotations as needed to support clients operating in global time zones and to ensure timely resolution of high-impact issues. Contribute to product improvement by identifying design deficiencies, reporting product defects, and recommending enhancements that improve reliability and serviceability. Continuously develop technical expertise in your assigned specific area of Hardware Support Product offerings, staying current with new product releases, tools, and procedures to support evolving client needs. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Bachelor's degree in Computer Science, Computer Engineering, Engineering, Physics, Mathematics, or a related field.• Strong analytical and problem-solving skills, with a passion for debugging and understanding how operating systems and software/hardware work at a low level.• Experience with at least one programming language (e.g., C, C++, Python, or Java).• Excellent English communication skills (written and verbal).• Ability to work independently and collaboratively in high-pressure situations.• Willingness to work across time zones and participate in global team collaboration. Preferred technical and professional experience * Basic knowledge of Storage Area Networks and Fibre Channel Switches.• Knowledge of networking fundamentals, including TCP/IP, DNS, NFS, SMB, and InfiniBand.• Experience with z/OS or other mainframe environments.• Basic Understanding of LLM Foundational models and generative AI.• Experience with developing presentations and creating spreadsheets.• Familiarity with operating system concepts (e.g., memory management, file systems, CPU architecture).• Familiarity with storage concepts, such as RAID, file systems, block vs. object storage, and data redundancy.• Basic understanding of Linux/Unix systems, including command-line operations and file systems.• Experience with reviewing software/hardware logs data (system dumps analysis, debugging, or low-level system troubleshooting).• Background in tutoring, teaching assistant roles, or mentoring.• Demonstrated service mindset and ability to explain complex issues clearly.• Experience with APIs and scripting. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $79k-94k yearly est. 19d ago
  • Entry Level Hire Remote Technical Support - Hardware and Software Products 2026

    IBM 4.7company rating

    Parkton, NC jobs

    **Introduction** IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** Investigate client-reported issues and technical questions using tools such to read system logs, trace analysis, and system diagnostics. These issues may arise from product defects, incorrect usage, or misconfigured environments, and require methodical analysis to identify root causes and deliver effective solutions. Collaborate with global teams and interface directly with clients to drive issues to resolution. Participate in off-shift and weekend duty rotations as needed to support clients operating in global time zones and to ensure timely resolution of high-impact issues. Contribute to product improvement by identifying design deficiencies, reporting product defects, and recommending enhancements that improve reliability and serviceability. Continuously develop technical expertise in your assigned specific area of Hardware Support Product offerings, staying current with new product releases, tools, and procedures to support evolving client needs. **Required technical and professional expertise** - Bachelor's degree in Computer Science, Computer Engineering, Engineering, Physics, Mathematics, or a related field. - Strong analytical and problem-solving skills, with a passion for debugging and understanding how operating systems and software/hardware work at a low level. - Experience with at least one programming language (e.g., C, C++, Python, or Java). - Excellent English communication skills (written and verbal). - Ability to work independently and collaboratively in high-pressure situations. - Willingness to work across time zones and participate in global team collaboration. **Preferred technical and professional experience** - Basic knowledge of Storage Area Networks and Fibre Channel Switches. - Knowledge of networking fundamentals, including TCP/IP, DNS, NFS, SMB, and InfiniBand. - Experience with z/OS or other mainframe environments. - Basic Understanding of LLM Foundational models and generative AI. - Experience with developing presentations and creating spreadsheets. - Familiarity with operating system concepts (e.g., memory management, file systems, CPU architecture). - Familiarity with storage concepts, such as RAID, file systems, block vs. object storage, and data redundancy. - Basic understanding of Linux/Unix systems, including command-line operations and file systems. - Experience with reviewing software/hardware logs data (system dumps analysis, debugging, or low-level system troubleshooting). - Background in tutoring, teaching assistant roles, or mentoring. - Demonstrated service mindset and ability to explain complex issues clearly. - Experience with APIs and scripting. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $79k-94k yearly est. 29d ago
  • Entry Level Hire Remote Technical Support - Hardware and Software Products 2026

    IBM Corporation 4.7company rating

    Poughkeepsie, NY jobs

    Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities Investigate client-reported issues and technical questions using tools such to read system logs, trace analysis, and system diagnostics. These issues may arise from product defects, incorrect usage, or misconfigured environments, and require methodical analysis to identify root causes and deliver effective solutions. Collaborate with global teams and interface directly with clients to drive issues to resolution. Participate in off-shift and weekend duty rotations as needed to support clients operating in global time zones and to ensure timely resolution of high-impact issues. Contribute to product improvement by identifying design deficiencies, reporting product defects, and recommending enhancements that improve reliability and serviceability. Continuously develop technical expertise in your assigned specific area of Hardware Support Product offerings, staying current with new product releases, tools, and procedures to support evolving client needs. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Bachelor's degree in Computer Science, Computer Engineering, Engineering, Physics, Mathematics, or a related field.• Strong analytical and problem-solving skills, with a passion for debugging and understanding how operating systems and software/hardware work at a low level.• Experience with at least one programming language (e.g., C, C++, Python, or Java).• Excellent English communication skills (written and verbal).• Ability to work independently and collaboratively in high-pressure situations.• Willingness to work across time zones and participate in global team collaboration. Preferred technical and professional experience * Basic knowledge of Storage Area Networks and Fibre Channel Switches.• Knowledge of networking fundamentals, including TCP/IP, DNS, NFS, SMB, and InfiniBand.• Experience with z/OS or other mainframe environments.• Basic Understanding of LLM Foundational models and generative AI.• Experience with developing presentations and creating spreadsheets.• Familiarity with operating system concepts (e.g., memory management, file systems, CPU architecture).• Familiarity with storage concepts, such as RAID, file systems, block vs. object storage, and data redundancy.• Basic understanding of Linux/Unix systems, including command-line operations and file systems.• Experience with reviewing software/hardware logs data (system dumps analysis, debugging, or low-level system troubleshooting).• Background in tutoring, teaching assistant roles, or mentoring.• Demonstrated service mindset and ability to explain complex issues clearly.• Experience with APIs and scripting. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $76k-91k yearly est. 19d ago
  • Entry Level Hire Remote Technical Support - Hardware and Software Products 2026

    IBM 4.7company rating

    Poughkeepsie, NY jobs

    **Introduction** IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** Investigate client-reported issues and technical questions using tools such to read system logs, trace analysis, and system diagnostics. These issues may arise from product defects, incorrect usage, or misconfigured environments, and require methodical analysis to identify root causes and deliver effective solutions. Collaborate with global teams and interface directly with clients to drive issues to resolution. Participate in off-shift and weekend duty rotations as needed to support clients operating in global time zones and to ensure timely resolution of high-impact issues. Contribute to product improvement by identifying design deficiencies, reporting product defects, and recommending enhancements that improve reliability and serviceability. Continuously develop technical expertise in your assigned specific area of Hardware Support Product offerings, staying current with new product releases, tools, and procedures to support evolving client needs. **Required technical and professional expertise** - Bachelor's degree in Computer Science, Computer Engineering, Engineering, Physics, Mathematics, or a related field. - Strong analytical and problem-solving skills, with a passion for debugging and understanding how operating systems and software/hardware work at a low level. - Experience with at least one programming language (e.g., C, C++, Python, or Java). - Excellent English communication skills (written and verbal). - Ability to work independently and collaboratively in high-pressure situations. - Willingness to work across time zones and participate in global team collaboration. **Preferred technical and professional experience** - Basic knowledge of Storage Area Networks and Fibre Channel Switches. - Knowledge of networking fundamentals, including TCP/IP, DNS, NFS, SMB, and InfiniBand. - Experience with z/OS or other mainframe environments. - Basic Understanding of LLM Foundational models and generative AI. - Experience with developing presentations and creating spreadsheets. - Familiarity with operating system concepts (e.g., memory management, file systems, CPU architecture). - Familiarity with storage concepts, such as RAID, file systems, block vs. object storage, and data redundancy. - Basic understanding of Linux/Unix systems, including command-line operations and file systems. - Experience with reviewing software/hardware logs data (system dumps analysis, debugging, or low-level system troubleshooting). - Background in tutoring, teaching assistant roles, or mentoring. - Demonstrated service mindset and ability to explain complex issues clearly. - Experience with APIs and scripting. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $76k-91k yearly est. 29d ago
  • Infra. Technology Specialist (Exadata DMA) Remote

    Cognizant 4.6company rating

    Columbus, OH jobs

    As an **I** **nfra. Technology Specialist** , you will make an impact by implementing and managing Oracle Cloud Infrastructures. **Please note, this role is not able to offer visa transfer or sponsorship now or in the future*** **In this role, you will:** We are seeking an experienced Specialist with 8 to 9 years of experience to join our team. The ideal candidate will have expertise in Oracle Cloud Infrastructure Oracle Autonomous DB Cloud Linux Exadata DMA Oracle Golden Gate and Oracle. This role requires domain experience in Membership (HC-Payer) and proficiency in English. The position offers a hybrid work model with no travel requirements. **Responsibilities** + Oversee the implementation and management of Oracle Cloud Infrastructure to ensure optimal performance and reliability. + Provide expertise in Oracle Autonomous DB Cloud to enhance database efficiency and security. + Manage Linux environments to support seamless integration with Oracle technologies. + Utilize Exadata DMA skills to optimize data management and storage solutions. + Implement Oracle Golden Gate for real-time data integration and replication. + Collaborate with cross-functional teams to align technology solutions with business objectives. + Ensure compliance with industry standards and best practices in Membership (HC-Payer) domain. + Troubleshoot and resolve technical issues to minimize downtime and maintain system integrity. + Develop and maintain documentation for system configurations and procedures. + Conduct performance tuning and capacity planning to support business growth. + Participate in the design and execution of disaster recovery plans. + Provide technical support and guidance to team members and stakeholders. + Stay updated with the latest advancements in Oracle technologies to drive innovation. **Work model:** At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is a Remote position. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. **What you need to have to be considered** + Demonstrate strong proficiency in Oracle Cloud Infrastructure and Oracle Autonomous DB Cloud. + Possess in-depth knowledge of Linux operating systems and their integration with Oracle solutions. + Have extensive experience with Exadata DMA for efficient data management. + Show expertise in Oracle Golden Gate for seamless data replication. + Exhibit domain knowledge in Membership (HC-Payer) to align technology with business needs. + Communicate effectively in English both written and spoken to collaborate with global teams. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. **Salary and Other Compensation:** Applications will be accepted until December 18, 2025. The annual salary for this position is between $49,001 to $92,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. **Benefits:** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off + 401(k) plan and contributions + Long-term/Short-term Disability + Paid Parental Leave + Employee Stock Purchase Plan **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. \#CB \#CB \#IND123 Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $49k-92.5k yearly 10d ago
  • Field Technical Support Representative for Page Wide Press

    HP Inc. 4.9company rating

    Ohio jobs

    Description - Would you like to join a business that is transforming the printing industry from analog to digital? HP's Pagewide business is one of the fastest growing businesses in the industrial print market! We are hiring Field Service Technical Engineers across the US to support the rapid growth we are undergoing with HP's Pagewide business in the United States. Come be a part of and exciting team and get in on the digital transformation currently underway in the industrial print industry. Job Summary This role is responsible for leading technical support for end users who are operating HP's Pagewide Presses in their industrial commercial printing business, utilizing proactive monitoring for issue prevention. The role is responsible for maintaining high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales and service delivery support, to ensure that the customer Pagewide Presses are up and running in production. The role maintains documentation, collaborates for process improvement, ensures data confidentiality, and completes tasks with minimal supervision. Responsibilities * Responsible for maintaining and servicing HP Commercial Web Printing Press. * Maintain high level of Customer satisfaction by clarifying Customer needs and ensuring that they are met. * Handle customer-relation problems promptly and appropriately, and escalate issues according to established procedures. * Provide software service, post- sales or service delivery support and solve ap‐plication problems for remote or local accounts, on standard and specialized systems. * Provide direct post-sales systems technical support to end users and HP Authorized Service Providers. * Solve technical problems on assigned hardware and software platforms. * Use proactive monitoring procedures/tools to identify problem-prevention opportunities. * Must be able to travel at least 50% of the time * Must have experience with Hardware Support of Printers, preferably commercial printers. Education & Experience Recommended * High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. * Typically has 4-6 years of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field. Knowledge & Skills * Knowledge of corporate organization, job, and policies. * Advanced knowledge of operating systems and software. * Experience with printer hardware support * Basic skills in time management and effi ciency-Strong communication skills, problem analysis, and presentation skills. * Ability to develop Customer relationships. * Ability to perform while under high-pressure situations. * Ability to work in a team environment.-Basic networking, O/S, and troubleshooting knowledge. * Detailed understanding of general/technical aspects of the onsite printing sys‐tem repair work. * Must have mechanical, and electrical experience and skillset * Commercial digital printing experience is preferred Cross-Org Skills * Effective Communication * Results Orientation * Learning Agility * Digital Fluency * Customer Centricity The pay range for this position is $22 up to $31 per hour (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. The base pay range for this role is $45,760 up to $65,500 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: * Health insurance * Dental insurance * Vision insurance * Long term/short term disability insurance * Employee assistance program * Flexible spending account * Life insurance * Generous time off policies, including; * 4-12 weeks fully paid parental leave based on tenure * 13 paid holidays * 15 days paid time off (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - 50% Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"
    $45.8k-65.5k yearly 32d ago
  • Field Technical Support Representative for Page Wide Press

    HP 4.9company rating

    Ohio jobs

    Description - Would you like to join a business that is transforming the printing industry from analog to digital? HP's Pagewide business is one of the fastest growing businesses in the industrial print market! We are hiring Field Service Technical Engineers across the US to support the rapid growth we are undergoing with HP's Pagewide business in the United States. Come be a part of and exciting team and get in on the digital transformation currently underway in the industrial print industry. Job Summary This role is responsible for leading technical support for end users who are operating HP's Pagewide Presses in their industrial commercial printing business, utilizing proactive monitoring for issue prevention. The role is responsible for maintaining high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales and service delivery support, to ensure that the customer Pagewide Presses are up and running in production. The role maintains documentation, collaborates for process improvement, ensures data confidentiality, and completes tasks with minimal supervision. Responsibilities Responsible for maintaining and servicing HP Commercial Web Printing Press. Maintain high level of Customer satisfaction by clarifying Customer needs and ensuring that they are met. Handle customer-relation problems promptly and appropriately, and escalate issues according to established procedures. Provide software service, post- sales or service delivery support and solve ap‐plication problems for remote or local accounts, on standard and specialized systems. Provide direct post-sales systems technical support to end users and HP Authorized Service Providers. Solve technical problems on assigned hardware and software platforms. Use proactive monitoring procedures/tools to identify problem-prevention opportunities. Must be able to travel at least 50% of the time Must have experience with Hardware Support of Printers, preferably commercial printers. Education & Experience Recommended • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. • Typically has 4-6 years of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field. Knowledge & Skills Knowledge of corporate organization, job, and policies. Advanced knowledge of operating systems and software. Experience with printer hardware support Basic skills in time management and effi ciency-Strong communication skills, problem analysis, and presentation skills. Ability to develop Customer relationships. Ability to perform while under high-pressure situations. Ability to work in a team environment.-Basic networking, O/S, and troubleshooting knowledge. Detailed understanding of general/technical aspects of the onsite printing sys‐tem repair work. Must have mechanical, and electrical experience and skillset Commercial digital printing experience is preferred Cross-Org Skills • Effective Communication • Results Orientation • Learning Agility • Digital Fluency • Customer Centricity The pay range for this position is $22 up to $31 per hour (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. The base pay range for this role is $45,760 up to $65,500 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 13 paid holidays 15 days paid time off (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - 50% Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
    $45.8k-65.5k yearly Auto-Apply 33d ago
  • Entry Level Hire Remote Technical Support - AI and Data Science Engineer and Support 2026

    IBM 4.7company rating

    Rochester, MN jobs

    **Introduction** IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. **Required technical and professional expertise** - Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn. - Solid understanding of machine learning algorithms and model evaluation techniques. - Experience with Git and collaborative development workflows. - Ability to work with structured and unstructured data, including preprocessing and transformation. - Familiarity with software engineering principles and debugging practices. - Strong analytical and problem-solving skills. **Preferred technical and professional experience** - Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras). - Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP). - Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines). - Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization. - Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift). - Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $65k-79k yearly est. 29d ago
  • Entry Level Hire Remote Technical Support - AI and Data Science Engineer and Support 2026

    IBM 4.7company rating

    Austin, TX jobs

    **Introduction** IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. **Required technical and professional expertise** - Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn. - Solid understanding of machine learning algorithms and model evaluation techniques. - Experience with Git and collaborative development workflows. - Ability to work with structured and unstructured data, including preprocessing and transformation. - Familiarity with software engineering principles and debugging practices. - Strong analytical and problem-solving skills. **Preferred technical and professional experience** - Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras). - Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP). - Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines). - Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization. - Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift). - Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $70k-88k yearly est. 29d ago
  • Infra. Technology Specialist (Exadata DMA) Remote

    Cognizant 4.6company rating

    Phoenix, AZ jobs

    As an **I** **nfra. Technology Specialist** , you will make an impact by implementing and managing Oracle Cloud Infrastructures. **Please note, this role is not able to offer visa transfer or sponsorship now or in the future*** **In this role, you will:** We are seeking an experienced Specialist with 8 to 9 years of experience to join our team. The ideal candidate will have expertise in Oracle Cloud Infrastructure Oracle Autonomous DB Cloud Linux Exadata DMA Oracle Golden Gate and Oracle. This role requires domain experience in Membership (HC-Payer) and proficiency in English. The position offers a hybrid work model with no travel requirements. **Responsibilities** + Oversee the implementation and management of Oracle Cloud Infrastructure to ensure optimal performance and reliability. + Provide expertise in Oracle Autonomous DB Cloud to enhance database efficiency and security. + Manage Linux environments to support seamless integration with Oracle technologies. + Utilize Exadata DMA skills to optimize data management and storage solutions. + Implement Oracle Golden Gate for real-time data integration and replication. + Collaborate with cross-functional teams to align technology solutions with business objectives. + Ensure compliance with industry standards and best practices in Membership (HC-Payer) domain. + Troubleshoot and resolve technical issues to minimize downtime and maintain system integrity. + Develop and maintain documentation for system configurations and procedures. + Conduct performance tuning and capacity planning to support business growth. + Participate in the design and execution of disaster recovery plans. + Provide technical support and guidance to team members and stakeholders. + Stay updated with the latest advancements in Oracle technologies to drive innovation. **Work model:** At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is a Remote position. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. **What you need to have to be considered** + Demonstrate strong proficiency in Oracle Cloud Infrastructure and Oracle Autonomous DB Cloud. + Possess in-depth knowledge of Linux operating systems and their integration with Oracle solutions. + Have extensive experience with Exadata DMA for efficient data management. + Show expertise in Oracle Golden Gate for seamless data replication. + Exhibit domain knowledge in Membership (HC-Payer) to align technology with business needs. + Communicate effectively in English both written and spoken to collaborate with global teams. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. **Salary and Other Compensation:** Applications will be accepted until December 18, 2025. The annual salary for this position is between $49,001 to $92,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. **Benefits:** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off + 401(k) plan and contributions + Long-term/Short-term Disability + Paid Parental Leave + Employee Stock Purchase Plan **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. \#CB \#CB \#IND123 Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $49k-92.5k yearly 10d ago
  • Technical Support Engineering Specialist (FOS)

    L3Harris 4.4company rating

    Cincinnati, OH jobs

    L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Technical Support Engineering Specialist Job Code: 29830 Job Location: Cincinnati, OH Job Schedule: 4/10 Job Description: In thi full-time salary position, you will: + Be part of a production team responsible for providing second tier technical support and analysis to engineers, technicians, customers and users. + Maintain Failure Reporting ad Corrective Action System (FRACAS) database and generate failure reports as needed. + Respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning product or test equipment. + Diagnose, troubleshoot, repair and debug comlex electronic and electro/mechanical products and equipment, computer systems and/or software. + Report design, failure, reliability and maintenance problems to Engineering and recommend solutions to resolve reported problems and improve test and manufacturing processes. + Assist in determining if failure is attributed to product or test equipment and ensure the root cause has been addressed and corrective actions are effectively implemented. Qualifications: + Bachelor's Degree and a minimum of 4 years of prior related experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior experience in Technical Support Engineering. + Must be able to obtain and maintain a US DoD Secret Security Clearance. + Demonstrated ability to comprehend schematic diagrams, mechanical assembly drawings, electrical and electronic test equipment, AC and DC theory, electronics, and general build processes including, but not limited to, soldering, wiring, PCB handling,and mechanical assembly. + Prior experience with safe and proper operation of basic electrical test equipment, electronic tools, and hand tools such as: oscilliscopes, digital multi-meters, micrometers, assorted gauges, logic analyzers, and assorted mechanical or electronic testing equipment, computers, and relaed ultilities and computer controlled test equipment. + Prior experience carrying out and creating comlex technical solutions. + Prior experience handling multiple projects. + Prior experience communicating effectively to a wide-range of diverse user community and presenting ideas and solutions in a user-friendly language to team members and to non-technical staff. + Prior experience working with both customers and program teams. Preferred Additional Skills: + DoD industry experience. + Active US Government Secret Security Clearance. + Knowledge of mlitary hardware design processes ad test/verification procedures. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English (******************************************************************************************** or Spanish (******************************************************************************************** . For information regarding your Right To Work, please click here for English (****************************************************************************************** or Spanish (******************************************************************************************** .
    $53k-69k yearly est. 60d+ ago
  • THAAD Systems Engineer

    Raytheon 4.6company rating

    Remote

    Country: United States of America Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: Secret - Current At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Radar Systems Field Engineering will be staffing a Contractor Logistics Support (CLS) THAAD Systems Engineer in support of the THAAD KSA Program. The THAAD Systems Engineer will support a deployed Field Engineering team supporting the Terminal High Altitude Area Defense (THAAD) Radar System. ACTIVE SECRET SECURITY CLEARANCE REQUIRED and will require a US Expat to forward deploy to the Kingdom of Saudi Arabia (KSA) under the terms of a Long-Term International Assignment Memorandum of Understanding (LTIA MOU). What You Will Do: Prior to deployment, the Systems Engineer will be assigned to El Paso, TX where they will receive the appropriate amount of AN/TPY-2 systems classroom and/or on the job training (OJT) based on the experience level of the selected candidate. Once complete, the THAAD Systems Engineer will support testing and integration efforts at either White Sands Missile Range, NM or Pelham, NH. Also, the Systems Engineer may and will likely provide backfill support for other personnel assigned to deployed THAAD KSA Radars OCONUS with little notice. Once deployed, the CLS Systems Engineer will support a Radar team consisting of three Field Engineers assigned to the radar system. Responsibilities include: Troubleshooting and resolving radar system anomalies (e.g. REX, BSG, Antenna/Sub-Array/TRIMMs) using engineering test methodologies and software tools. Interpreting diagnostics and satellite tracks to assess overall health of the radar as well as assist in providing weekly reports on the status of engineering. Executing data archival and assisting in software installation; complying with all QA and ALCS reporting requirements associated with providing accurate and complete data. Providing support for configuration management of hardware and software; and leading troubleshooting efforts as needed or directed by CLS Manager. Reviewing all ALCS program data to ensure that all required data has been entered to include ITR's, calibration records, PMCS, and contains sufficient information for Failure Review Board evaluations. Utilize your experience with LINUX or other UNIX based OS platforms (Solaris, HP-UX, etc.) Provide engineering assessment and corrective actions on faulted equipment, and installation and testing of engineering modifications/updates. Conduct performance assessments, troubleshooting, and analysis of Radar systems. Perform data analysis utilizing Matlab tools. Proficiency with Matlab is desired. Maintain comprehensive documentation of integration and testing procedures, results, and issues. Utilize MS Office Products (Excel, PowerPoint and Word). In summary, the Radar Systems Engineer is responsible for the health and status of the radar. What You Will Learn: The selected candidate will develop an advanced knowledge and proficiency in AN/TPY-2 Systems Engineering support, concepts of operation, maintenance, and procedure implementation. The selected candidate will develop a network and learn to establish sound communication with the Customer, the end user and the FSRs assigned to support the THAAD KSA mission. Qualifications You Must Have: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 8 years of prior relevant experience. Current CompTIA Security+ certification (Security+). 3+ years' experience troubleshooting and operational checkout of AN/TPY-2 systems. Experience working in an on-site integration and test team. Experience operating the Radar to collect calibration data. Qualifications We Prefer: Experience in the planning, production, and management of complex systems. Ability to work effectively in a fast-paced, dynamic environment with time-critical requirements. Demonstrated excellence in past work performance. Must possess strong technical writing and oral communication skills. Must be able to work autonomously with minimal supervision. Logistics experience and ALCS knowledge. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $63k-85k yearly est. Auto-Apply 54d ago
  • Solutions Engineer

    Cisco Systems, Inc. 4.8company rating

    Richfield, OH jobs

    Candidate must reside in the Columbus OH Area and be able to travel for weekly customer visits. The application window is expected to close on: December 13, 2025 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet the Team You will be in Global Enterprise Segment (GES) where we lead Cisco's top 500 strategic accounts. Our responsibility to Cisco's business is great, and our responsibility to each other and our culture is greater. We have an unrelenting focus on our customers' success, we are Cisco's growth engine and shape the company's future. Our values Customer-Driven Always, Show Up to Win Every Day, and Harness the Power of Cisco is how we get the job done, and our Win As One mentality embodies the spirit of the journey and how we will show up with each other, partners, and customers. Your Impact We are looking for a Solutions Engineer (SE) with Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud background. The SE role is a customer focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco's product and services portfolio. You will partner with your Account Managers in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, creating BoM's, and running proof of concept activities. SE's partner, consult, influence and design solutions to allow the customer to meet their desired outcomes. In addition to technology aptitude and the ability to learn quickly and stay current; the ideal candidate's interpersonal, presentation and troubleshooting skills should evoke passion and confidence. In addition to the above, the SE will perform the following functions: * Technology solution consultant to the customer and the Cisco account team. * Leverage an array of Cisco technology, services, and support specialists. * Collaborate closely with Account Manager on account planning activities. * Educate the customer on Cisco differentiation, creating demand. * Set brand preference to Cisco. * Align Cisco's product and services capabilities to customers business drivers. * You are self-driven and have a long history in the Networking field. * You will also have a strong background in large enterprises and/or large service provider IT accounts and understand how to engage new lines of business to drive understanding and preference to Cisco's Routing & Switching, Data Center, Security, and Internet of Things solutions. * Minimum ten years of experience in the pre-sales engineering industry with a focus on Cisco's Enterprise Routing & Switching, Data Center and Security solutions. * In-depth knowledge of large IT environments and applications. * Deep understanding and operational experience with a routed and switched data/voice network. * Strong business acumen and customer presence. * Experience and comfort conversing with network and telecommunications managers as well as customer lines of business on Data Center, Security, and Retail solutions. * As a Systems Engineer, you'll be responsible for driving customer activities and discussions that lead to preference of Cisco's Routing & Switching, Data Center, Security, and Automation solutions. * The focus of this position is to uncover business benefits for a customer by consulting on Cisco solutions and applications to solve business problems, working with cross-functional teams to design and present appropriate technical solution, and building joint plan of record for multiple engineering systems using Cisco products. * You'll plan sales strategy, develop proposals, deliver customer presentations and demonstrations to close business and generate revenue. * While customer facing engagements will be the primary role, other duties will include training colleagues on Data Center, Virtualization and MOCA topics and practices. Developing best practices in sales approaches and technical execution. Minimum Qualifications: * 7+ years of computing industry related experience. * Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required. * Knowledge of Cisco's Solutions, networking fundamentals required. Preferred Qualifications: * Pre-Sales experience preferred. * Minimum CCNP, CCDP, VCP or similar vendor certification required. * Typically requires BS/BA (EE/CS) or equivalent * Customer intimacy skills Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $184,500.00 to $232,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $205,500.00 - $298,300.00 Non-Metro New York state & Washington state: $197,600.00 - $286,900.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $89k-117k yearly est. 5d ago
  • Solutions Engineer

    Cisco 4.8company rating

    Richfield, OH jobs

    Candidate must reside in the Columbus OH Area and be able to travel for weekly customer visits. The application window is expected to close on: December 13, 2025 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. **Meet the Team** You will be in Global Enterprise Segment (GES) where we lead Cisco's top 500 strategic accounts. Our responsibility to Cisco's business is great, and our responsibility to each other and our culture is greater. We have an unrelenting focus on our customers' success, we are Cisco's growth engine and shape the company's future. Our values Customer-Driven Always, Show Up to Win Every Day, and Harness the Power of Cisco is how we get the job done, and our Win As One mentality embodies the spirit of the journey and how we will show up with each other, partners, and customers. **Your Impact** We are looking for a Solutions Engineer (SE) with Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud background. The SE role is a customer focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco's product and services portfolio. You will partner with your Account Managers in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, creating BoM's, and running proof of concept activities. SE's partner, consult, influence and design solutions to allow the customer to meet their desired outcomes. In addition to technology aptitude and the ability to learn quickly and stay current; the ideal candidate's interpersonal, presentation and troubleshooting skills should evoke passion and confidence. In addition to the above, the SE will perform the following functions: **-** Technology solution consultant to the customer and the Cisco account team. **-** Leverage an array of Cisco technology, services, and support specialists. **-** Collaborate closely with Account Manager on account planning activities. **-** Educate the customer on Cisco differentiation, creating demand. **-** Set brand preference to Cisco. **-** Align Cisco's product and services capabilities to customers business drivers. **-** You are self-driven and have a long history in the Networking field. **-** You will also have a strong background in large enterprises and/or large service provider IT accounts and understand how to engage new lines of business to drive understanding and preference to Cisco's Routing & Switching, Data Center, Security, and Internet of Things solutions. **-** Minimum ten years of experience in the pre-sales engineering industry with a focus on Cisco's Enterprise Routing & Switching, Data Center and Security solutions. **-** In-depth knowledge of large IT environments and applications. **-** Deep understanding and operational experience with a routed and switched data/voice network. **-** Strong business acumen and customer presence. **-** Experience and comfort conversing with network and telecommunications managers as well as customer lines of business on Data Center, Security, and Retail solutions. **-** As a Systems Engineer, you'll be responsible for driving customer activities and discussions that lead to preference of Cisco's Routing & Switching, Data Center, Security, and Automation solutions. **-** The focus of this position is to uncover business benefits for a customer by consulting on Cisco solutions and applications to solve business problems, working with cross-functional teams to design and present appropriate technical solution, and building joint plan of record for multiple engineering systems using Cisco products. **-** You'll plan sales strategy, develop proposals, deliver customer presentations and demonstrations to close business and generate revenue. **-** While customer facing engagements will be the primary role, other duties will include training colleagues on Data Center, Virtualization and MOCA topics and practices. Developing best practices in sales approaches and technical execution. **Minimum Qualifications:** + 7+ years of computing industry related experience. + Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required. + Knowledge of Cisco's Solutions, networking fundamentals required. **Preferred Qualifications:** + Pre-Sales experience preferred. + Minimum CCNP, CCDP, VCP or similar vendor certification required. + Typically requires BS/BA (EE/CS) or equivalent + Customer intimacy skills **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $184,500.00 to $232,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $205,500.00 - $298,300.00 Non-Metro New York state & Washington state: $197,600.00 - $286,900.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
    $89k-117k yearly est. 5d ago

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