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  • Senior Manager, Logistics & Global Control Tower (North America, EMEA)

    Western Digital 4.4company rating

    Logistics manager job in Madison, WI

    ** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon. We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future. Binge-watch any shows, use social media or shop online lately? You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That's us, too. We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital , G-Technology, SanDisk and WD brands. Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data. **Job Description** **Role Overview** The Senior Manager, Logistics & Global Control Tower is a strategic leader responsible for orchestrating end-to-end logistics operations and overseeing Regional Control Towers across North America, Europe, the Middle East, and Africa. Acting as the "air-traffic controller" of the supply chain, this role leverages advanced visibility platforms (e.g., FourKites, Project44, or similar),, foundation systems (OTM, GTM, Oracle GOP, etc),, predictive analytics, and a 24/7 follow-the-sun approach to anticipate disruptions, minimize delays, and optimize cost and service levels. The position drives operational excellence, digital transformation, and continuous improvement, leading a geographically distributed team to deliver resilient, efficient, and customer-centric logistics solutions. **Key Responsibilities** **Control Tower Leadership & End-to-End Visibility** + **Lead and continuously improve** the Global Logistics Control Tower, ensuring real-time supply chain visibility and proactive management across North America, Europe, the Middle East, and Africa. + **Orchestrate daily operations** : Oversee real-time monitoring, exception management, escalation protocols, and recovery planning for NA & EMEA regions. + **Own and present supply chain performance metrics** (OTD, OTIF, loss and damage, cost per shipment, exception resolution time, carbon footprint) to drive actionable insights and executive decision-making. + **Drive risk mitigation** : Use predictive analytics, orchestration tools, AI-driven forecasting, and real-time data to anticipate and resolve disruptions. + **Collaborate cross-functionally** with procurement, demand planning, customer operations, warranty operations, trade compliance, other control tower leaders, and carriers/3PLs to resolve issues and optimize service levels. + **Lead root-cause analysis** for major disruptions and implement corrective/preventive actions with internal and external stakeholders. + **Champion continuous improvement** : Advance process automation, refine playbooks, and integrate new technologies and data sources. + **Develop and mentor a diverse team** of control tower analysts across multiple regions and time zones. + **Manage vendor relationships** and drive enhancements to visibility platforms and control tower capabilities. + **Support strategic initiatives** : Enable network design, scenario modeling, improvement initiatives and operational readiness for peak seasons. **Digital Transformation & Technology Leadership** + Champion the adoption and integration of cutting-edge logistics technologies, including: + Real-time transport visibility platforms (e.g., FourKites, Project44, etc...) + Warehouse and transport management systems (WMS/TMS) + Robotics, IoT, and automation + Predictive analytics and AI/ML optimization engines + Cloud-based logistics platforms and digital twins + Drive digitalization initiatives with the Logistics Center of Excellence to enhance data quality, usability, and decision-making speed. + Oversee the implementation and utilization of IoT sensors and advanced analytics for real-time monitoring, risk mitigation, and process automation. **Operational Excellence** + Develop and execute logistics strategies aligned with global and regional objectives, focusing on Lean, Six Sigma, and continuous improvement methodologies. + Establish and monitor KPIs for transportation, warehousing, customs, and cost, using advanced dashboarding and data visualization tools. + Lead resilience planning, risk assessment, and mitigation strategies to ensure supply chain continuity and adaptability across all regions. **Change Management & Agility** + Leading change initiatives to drive technology adoption, cultural transformation, and process innovation across diverse teams. + Demonstrating agility in responding to regional disruptions, regulatory changes, and evolving customer needs. **Collaborative Leadership & Stakeholder Engagement** + Foster collaboration and trust among cross-functional, cross-regional teams and stakeholders, promoting open communication and the sharing of best practices to ensure alignment and customer satisfaction. + Serve as the primary interface for logistics functions and internal stakeholders across all regions. **AI-Driven Process Optimization & Data-Driven Decision Making** + Integrate AI and machine learning to optimize demand forecasting, routing, inventory, and predictive maintenance. + Promote a data-driven culture, empowering teams to use analytics for operational decisions, transparency, and continuous improvement through shared KPIs and dashboards. **Team Leadership & Talent Development** + Build and mentor a high-performing, digitally fluent logistics and control tower team; promote upskilling in AI, automation, and data literacy. + Design and implement formal skills needs analysis, talent marketplaces, and cross-functional recruiting strategies to future-proof the organization. **Compliance & Sustainability** + Ensure audit readiness, regulatory compliance, and adherence to global standards in all logistics operations. + Champion sustainability initiatives, including carbon footprint reduction, green logistics practices, and responsible resource management. **Qualifications** **Qualifications** + Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Analytics, or related field (Master's/MBA preferred). + 8-12+ years of progressive logistics/supply chain experience, with at least 4-5 years in a **control tower, supply chain visibility, or real-time transportation management** leadership role. + Proven hands-on experience with leading **control tower platforms** (FourKites, Project44, Tive, Overhaul, SAP Control Tower, Blue Yonder Control Tower, etc.). + Deep expertise in end-to-end logistics processes across multiple modes (ocean, air, parcel, LTL/FTL, intermodal, last mile, fulfillment operations, trade operations). + Strong background in exception management, predictive analytics, and performance score-carding. + Demonstrated success reducing detention/demurrage, improving OTIF by ≥10%, and delivering multimillion-dollar cost savings through control tower initiatives. + Experience managing or collaborating with 24/7 or follow-the-sun teams is a strong plus. **Preferred Skills** + Analytical mindset with advanced Excel/SQL/Tableau/Power BI skills; experience with AI/ML-driven forecasting tools highly desirable. + Experience with robotics, IoT, blockchain, visibility platforms, and digital twin technologies in logistics. + Exceptional problem-solving and decision-making under pressure. + Strong communication and stakeholder management skills-able to translate complex supply chain events into clear executive updates. + Process excellence orientation (Lean/Six Sigma certification a plus). + Leadership ability to mentor analysts and influence cross-functional partners. + Fluency in English; additional languages are advantageous. + Certification in Lean, Six Sigma, or supply chain analytics. **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 03/01/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. \#LI-AS1 **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
    $125k-159k yearly est. 40d ago
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  • Director, Logistics- Watertown, WI

    Glory 4.1company rating

    Logistics manager job in Watertown, WI

    Department Supply Chain - Logistics (group) Employment Type Permanent - Full Time Location United States/Watertown, WI Workplace type Onsite Compensation $110,000 - $155,000 / year Reporting To VP, Operations - Watertown Key Responsibilities Skills, Knowledge & Expertise Job Benefits About GLORY Global Leaders in Customer Experience Automation With a culture rooted in innovation, each day Glory's people are transforming our customer's businesses. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. That's a reputation we've earned by combining our pioneering software and hardware with our dynamic people. Because alongside our technology, it's our people who are driving our successes. Why Join Us Here at Glory, our ambitions are as big as yours. And that's why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That's because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you'll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation. Glory Values The Glory Values are our ethos of working together, diversity and innovation: a practical blueprint of how we work together. We live our values wherever we are - with both colleagues and customers. Glory Values help us meet new challenges and exceed expectations. And they help us further our skills and work with trust and respect. Customer Delight. We put our customers first. Integrity. We do the right thing, always. Innovation. We embrace new challenges and share the future. Speed. We move fast, that's how we stay ahead. Diversity & Respect. We value the strength in our differences. Teamwork. We succeed together.
    $110k-155k yearly 3d ago
  • AlphaGraphics - Bindery/Fulfillment Manager

    Alphagraphics of Madison-Us470

    Logistics manager job in Madison, WI

    Job Description AlphaGraphics- Madison seeks a highly-motivated individual to manage our bindery and back-end operations. Candidates must be organized, detail-oriented and have the ability to multi-task and adjust to constantly shifting priorities. Print production and/or bindery experience required. Primary Responsibilities include: Management of all bindery operations which includes: operation of Polar cutter, Morgana creaser, Stahl folder, and coil binding equipment, and all other functions of product finishing. Management of all product fulfillment which includes: final project check and quality control, packing and labelling of jobs, and shipping. Management of part-time bindery assistants and deliveries All paper and bindery supplies ordering, and maintenance of paper stock profiles in billing system Additional Responsibilities: Candidates must be willing to cross-train in other areas of operation including bulk mail processing and large format All employees must be engaged in a customers-first customer service role Delivery support in Company Van UPS fulfillment and management General Requirements: Must be physically capable of lifting and moving heavy paper and print projects Must have high energy to maintain fast-paced backend operation Must be a positive team player willing to engage in all areas of our Operation Must be passionate about Customer Service Must be responsible and accountable Full Medical and Dental benefits available Are you a highly motivated team player with a hop in your step? If so, we are looking for you! The employer posting this position, evaluating potential candidates and making all hiring decisions is an independently owned and operated AlphaGraphics, Inc. franchisee. If hired, Franchisee will be your employer, not AlphaGraphics, Inc. or any of its affiliates or any other franchisees. Powered by JazzHR hOUIFH1fmo
    $72k-112k yearly est. 27d ago
  • Supply Chain Manager

    Therma-Stor Careers 4.4company rating

    Logistics manager job in Madison, WI

    Reporting to the Director of Operations, the Supply Chain Manager is responsible for managing business activities of the Company's contract manufacturing relationships for existing and new products to meet the Company's quality, cost, delivery, and service goals that support the growth of the business. Responsibilities: Develop and implement end-to-end supply chain strategies that align with business goals, ensuring efficiency, cost-effectiveness, and scalability. Oversee demand planning and forecasting, collaborating with Sales and Product teams to ensure accurate projections and inventory alignment. Manage procurement and purchasing activities, negotiations, purchase order management, and cost control. Lead cross-functional collaboration with Operations, Finance, and Engineering to ensure alignment and execution of supply chain initiatives. Optimize inventory levels to balance availability, working capital, and service levels. Monitor supplier performance and lead supplier development initiatives to ensure quality, reliability, and compliance with contractual terms. Drive continuous improvement initiatives across the supply chain using lean principles, KPIs, and data driven decision making. Implement best practices to reduce procurement costs without compromising quality Develop risk mitigation strategies to mitigate potential disruptions such as geopolitical, economic, or environmental factors Drive sustainability initiatives, such as responsible sourcing and environmentally friendly practices Manage administrative and engineering change order (ECO) processes, including new part setup, RFQs, and documentation control. Qualifications: Comprehensive understanding of integrated supply chain management including principles, methods and practices related to procurement and/or purchasing Well-developed organizational skills and the ability to handle multiple priorities simultaneously Excellent written and verbal communication and interpersonal skills to interact with diverse groups of people Excellent analytical skills and the ability to exercise judgment and make critical decisions Thorough understanding of how to select and build appropriate supply strategies based on operational needs Bachelor's Degree in Business or related field, or equivalent education and experience Minimum seven years of experience in supply chain or related field in a continuous process, high mix manufacturing environment APICS, CPSM certifications a plus About Madison Air: As one of the world's largest privately held companies, Madison Air exists to help our customers realize the often invisible, but very real return better air has for us all. We believe better air is a transformational force for good and we are on a mission to unleash it. Our unique business model leverages the air expertise of our 8,000 passionate entrepreneurs who do air better than anyone; an ingenious collection of entrepreneurial businesses with iconic brands; winning innovation and superior customer experience that make businesses, communities, and the world safer, healthier, and more productive. Therma-Stor LLC is a subsidiary of Madison Air, and is located in Madison, Wisconsin. Therma-Stor was established in 1977 to apply advanced heat transfer technologies to residential and commercial markets. Beginning with heat recovery water heaters, Therma-Stor now manufactures numerous lines of dehumidification solutions, including Santa Fe dehumidifiers. Therma-Stor is a leading provider of HVAC solutions with a specialization in dehumidification systems. With a commitment to innovation and customer satisfaction, we have established ourselves as a trusted partner in the industry. Our comprehensive range of products and services caters to various sectors, including commercial, industrial, and residential applications.
    $89k-113k yearly est. 34d ago
  • Shipping and Logistics Lead

    Facility Gateway Critical Services 3.6company rating

    Logistics manager job in Madison, WI

    This position is responsible for shipping, receiving, and logistics of Critical Power Equipment Ecommerce and Service Parts. Manage/report inbound/outbound shipments, inventory levels, warehouse logistics, and maintain the warehouse's physical conditions. Responsibilities Working with Company to process daily outbound and inbound shipments and ecommerce orders Use software to track inventory items, types, costs, and analyze data/metrics to continually improve processes Manage inbound parts and equipment to ensure it is properly categorized and inventoried Work with Director of Technical Operations to ensure inbound parts and equipment are evaluated and tested Evaluate and establish shipping and receiving processes Safeguarding the warehouse contents by establishing procedures and protocols for proper storage and fulfillment practice Overseeing receipt and proper storage of warehoused product Work with other departments to improve processes and overall delivery of products and services to our clients Desired Skills & Experience Expertise in warehouse/inventory management procedures and best practices Must be familiar with inventory and MS office software Possess a BA/BS in a related fields such as electronics engineering, business administration, supply chain management, etc. Have 3+ years of related managerial/repair experience and/or inventory control experience (may vary by company) Ability to read schematics, service manuals, and working with electronics/electricity is a plus Job Type: Full-time Benefits: 401(k) with Employer Matching Dental / Vision insurance Flexible Spending Account Health insurance Health savings account Life insurance PTO / Paid Holidays / Paid Sick Time
    $74k-103k yearly est. 60d+ ago
  • Mortgage Fulfillment Manager

    Solomonedwards 4.5company rating

    Logistics manager job in Madison, WI

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Mortgage Fulfillment Manager for one of its mortgage clients to act as a key contributor in workflow management, new initiatives, process development, and culture building. As the Mortgage Fulfillment Manager, you will monitor workflows and queues to ensure service levels are met, develop process improvements, and/or actively seek methods to streamline business processes and manage and set goals for a team. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Moorpark, CA Pasadena, CA Essential Duties: - Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues, and work toward business solutions. - Develop new and more innovative, efficient processes to improve overall end-to-end cycle times or improve quality. - Support, recommend, and implement technology initiatives. - Be responsible for communicating monthly results to Management on departmental performance objectives. - Act as the main point of escalation for all issues within the function. - Perform capacity and staff planning to ensure adequate service levels are met. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Bachelor's degree or equivalent work experience. - 5+ years of relevant work experience. - Mortgage experience is a plus. Skills and Job-Specific Competencies: - Advanced knowledge of Microsoft Office (Excel, Access, Word, and PowerPoint). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $24 - 28. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141865 ### Place of Work On-site ### Requisition ID 141865 ### Application Email ****************************
    $24-28 hourly Easy Apply 60d+ ago
  • Armed Transportation Officer - Madison, WI

    Asset Protection and Security 4.1company rating

    Logistics manager job in Madison, WI

    Job Description Asset Protection & Security Services, a 30-year company, with 24 years of those years specializing in detention and transportation, is looking for people to be part of our team. If you meet the requirements or have questions, please contact us. Position: Armed Transportation Officers Duties: transporting, guarding, and escorting detainees. Requirements: US citizen, 21 years of age, 3 years' combined experience with either law enforcement, military, or corrections, pass a background check, high school diploma/GED, meet armed security license requirements, CDL required with passenger endorsement , air break endorsement required, bi-lingual preferred, prior federal clearance preferred, pass a drug test, and be in overall good physical health. Pay: $45 Hourly Benefits: vacation, sick leave, health insurance options. Qualified applicants will be considered without regard to their race, color, religion, sex sexual orientation, gender identity, national origin, disability or status as a protected veteran.
    $45 hourly 30d ago
  • Supply Chain Consulting Senior Manager

    Bakertilly 4.6company rating

    Logistics manager job in Madison, WI

    Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: Are you interested in joining one of the fastest growing consulting and accounting firms in the country? If yes, consider joining Baker Tilly (BT) as a Supply Chain Senior Manager in our Development Advisory practice! This is a great opportunity to be a valued leader in one of our most dynamic markets. You will work side-by-side with firm leadership in Enterprise Solution and Services to serve clients and build the business, having a direct impact on the firm's success. Additionally, you will be a mentor and coach to a group of talented staff, utilizing your expertise to help develop their technical and professional skills. If you are invigorated by these exciting challenges, then this could be the right opportunity for you! As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. You will enjoy this role if: You are looking for your next challenge, crave variety where no day is the same and feel your skills and experience can be better utilized You are looking to be part of a fast growing, innovative practice where your hard work and creativity can help us continue to build, improve and advance You have a passion for supply chain management You are a team player with strong communication skills and desire to work collaboratively with others to meet client needs You do your best work when you are part of a talented, down-to-earth team that thrives in collaboration and truly enjoys working together. You feel valued when you are provided the resources and support to continually sharpen your technical skills and build your career now, for tomorrow . What you will do: Lead client engagements and work streams related to supply chain and operational improvement projects Lead highly skilled client / work teams throughout project lifecycles by leveraging supply chain approaches, frameworks, and ensuring timely execution of project deliverables Support acquisition operations, demand management, integrated planning, fulfillment, and warehousing engagements Apply risk management methodologies and problem resolution techniques in the area of supply chain practices Execute process transformation, measurable improved operational performance, and organizational restructuring Manage diverse collection of programs requiring supply chain capability development / supply chain management Support Baker Tilly's Global Customs and Trade and IRA teams by expanding our services tied to supply chain analysis Lead proposal and business development activities Execute analytical methodically to help solve various problems and make a true impact across various domains and industries Analyze data for trends and patterns, and Interpret data with a clear objective in mind Communicate solutions to stakeholders and implement improvements as needed to operational systems Successful candidates will have: A minimum of ten (10) years of experience providing services related to Supply Chain, Operational Restructuring, or Logistics. Bachelor's degree required, master's or advanced degree preferred. Deep knowledge of inventory optimization, logistics, demand planning / replenishment, transportation, sales, distribution, and operations. Demonstrated ability to understand financial information, budgets, program performance, and develop strategies to improve supply chain performance across operational areas. Strong project management skills and team leadership experience. Ability to work in a dynamic, research-oriented group with several ongoing concurrent projects. Excellent analysis skills and the ability to develop leading practice recommendations based on prior experience. Demonstrated management, analytical, organization, interpersonal, project management, communication skills, and highly developed Microsoft Suite skills (Word, Excel) required. Ability to engage effectively at the business and technical level, provide exceptional client service, demonstrate commitment to continuous learning in order to stay current. Display accountability and commitment to quality and the timely completion of projects. Must be willing to work nontraditional business hours for client demands. Ability to travel as needed.
    $75k-106k yearly est. Auto-Apply 60d+ ago
  • Armed Transportation Officer - Madison, WI

    Assett Protection and Security

    Logistics manager job in Madison, WI

    Asset Protection & Security Services, a 30-year company, with 24 years of those years specializing in detention and transportation, is looking for people to be part of our team. If you meet the requirements or have questions, please contact us. Position: Armed Transportation Officers Duties: transporting, guarding, and escorting detainees. Requirements: US citizen, 21 years of age, 3 years combined experience with either law enforcement, military, or corrections, pass a background check, high school diploma/GED, meet armed security license requirements, CDL required with passenger endorsement , air break endorsement required, bi-lingual preferred, prior federal clearance preferred, pass a drug test, and be in overall good physical health. Pay: $45 Hourly Benefits: vacation, sick leave, health insurance options. Qualified applicants will be considered without regard to their race, color, religion, sex sexual orientation, gender identity, national origin, disability or status as a protected veteran.
    $45 hourly 29d ago
  • Distribution Supervisor

    Thysse 4.0company rating

    Logistics manager job in Oregon, WI

    Full-time Description The Distribution Supervisor is responsible for overseeing all shipping and receiving activities to ensure efficient, accurate, and timely handling of shipments. This role drives both operational excellence and strategic improvements, managing daily workflows while implementing long-term enhancements to distribution processes. The Distribution Supervisor aligns resources and processes to meet customer expectations, working closely with the Production Manager, Production Coordinator, and Scheduler to support organizational goals. Thysse (tie • see) is a third-generation, family-owned commercial printer and brand experience provider. Our state-of-the-art facility is located in Oregon, WI, 15 minutes south of Madison. Team Thysse is composed of over 100 individuals who help deliver exceptional service and project outcomes to some of the most valuable brands in the nation. Our culture seeks solutions, not blame; welcomes open, thoughtful communication; embraces innovation; and values the critical role each member of Team Thysse plays in delivering truly exceptional client results. As a brand experience provider, we believe the story a brand tells is as important as the materials it's printed on. Grounded in innovative thought, exceptional design, and the physical production of ideas, we get to work on the 'fun stuff' our partners use to promote their brands. From printed campaigns to branded spaces-and everything in between - Thysse is where you go with your brand. We're always on the lookout for problem-solvers, creators, and collaborators who genuinely care about each other as much as the work we do. We believe the best partnerships are built on trust. We don't shy away from a good challenge and we're passionate about delivering the best possible outcomes for our clients. We work hard but don't mind having a little fun along the way. And at the end of the day, we're proud to say we did it together. Essential Duties and Responsibilities: STRATEGIC RESPONSIBILITIES Carrier Management & Cost Optimization: Negotiate shipping rates and contracts with carriers (UPS, FedEx, LTL providers, etc.) to secure competitive pricing and favorable terms. Conduct regular analysis of shipping costs and carrier performance to identify cost-saving opportunities. Review and dispute shipping billing discrepancies and errors with carriers. Evaluate and onboard new shipping vendors to expand carrier options and improve service levels. Maintain strategic relationships with carrier representatives as the primary point of contact. Claims Management: Lead the process for filing and resolving shipping claims for lost, damaged, or delayed shipments. Document and track all claims through resolution, ensuring timely reimbursement and customer satisfaction. Analyze claim trends to identify root causes and implement corrective actions. Process Improvement & Optimization: Identify opportunities to streamline shipping and receiving workflows for greater efficiency and accuracy. Lead continuous improvement initiatives to reduce errors, minimize costs, and enhance customer experience. Implement new technologies, systems, or equipment to modernize distribution operations. Develop and document standard operating procedures (SOPs) for all shipping and receiving processes. Partner with the VP of Client Success on cross-functional improvement initiatives for communication, job instructions, and workflow processes with account managers and project managers. Collaborate with IT and operations teams to optimize warehouse management systems and shipping software. Purchasing & Vendor Management: Develop and manage the shipping supplies budget, ensuring cost-effective purchasing decisions. Establish and maintain vendor partnerships for shipping materials, negotiating pricing and delivery terms. Evaluate vendor performance on quality, cost, and reliability, making changes as needed. Ensure all purchasing follows company guidelines and procurement policies. Source alternative suppliers to ensure supply chain resilience. Quality Assurance & Metrics: Establish key performance indicators (KPIs) for shipping accuracy, on-time delivery, and cost per shipment. Track and analyze errors, rework, and customer complaints related to shipping and receiving. Prepare monthly reports on distribution performance, error trends, and cost analysis for Senior Management. Implement corrective action plans based on data insights to drive continuous improvement. Conduct regular audits of shipping and receiving processes to ensure compliance with quality standards. OPERATIONAL RESPONSIBILITIES Daily Shipping and Receiving Operations: Prepare daily UPS, FedEx, and Image Works shipments, ensuring accurate preparation and timely dispatch. Oversee all receiving activities, processing incoming materials efficiently and accurately. Coordinate daily delivery routes to optimize efficiency and meet customer deadlines. Schedule LTL (Less Than Truckload) pickups and coordinate logistics with carriers. Oversee sample shipments, ensuring they meet client specifications and deadlines. Coordinate with the Facilities & Maintenance Supervisor regarding vehicle maintenance to ensure delivery vehicles are safe and operational. Maintain strong working knowledge of shipping and receiving processes and equipment. Back up Delivery Drivers as needed during absences, time off, etc. Team Leadership: Provide guidance and support to the shipping and receiving team, ensuring they have the tools and resources to succeed. Be an ambassador of Thysseness culture within the shipping and receiving team. Communicate company and department goals to the team, holding accountability for achieving them. Share daily schedules and workloads with the team to convey priorities and deadlines. Drive cross-training within the team to ensure multiple employees can handle shipping and receiving workflows and cover absences as needed. Work with the Production Manager to identify hiring needs, develop job descriptions, conduct effective interviews, and make hiring recommendations to Senior Management. Provide coaching to develop team member capabilities. On-Time Delivery Management: Develop and manage shipping schedules to assign tasks and ensure customer expectations are met. Communicate daily with the Production Manager, Production Coordinator, and Scheduler regarding production status, shipping updates, and concerns. Notify the Production Manager and Senior Management as soon as possible when delivery expectations cannot be met. React quickly to schedule or priority changes, articulating any implications to relevant stakeholders. Request and assign overtime as necessary to meet shipping and delivery deadlines. Quality Control: Ensure all shipments meet client expectations for accuracy, condition, and timeliness. Equip the team with clear instructions, documentation, and resources to achieve quality standards. Spot-check outgoing shipments and incoming materials to maintain quality control. Address customer concerns related to shipping errors or damaged goods promptly and professionally. Requirements Education/Experience: High school diploma or GED preferred. 3+ years of experience in shipping, receiving, or distribution preferred, with demonstrated experience in process improvement and vendor management. Experience in a fast-paced, deadline-driven environment required. Experience negotiating with carriers and managing shipping costs highly desirable. Additional years of education and experience may be substituted for each other, as determined by Human Resources. Knowledge, Skills, and Abilities: Strong analytical skills with ability to interpret data, identify trends, and make data-driven decisions. Proven negotiation skills with outside vendors Excellent organizational skills with ability to manage multiple priorities, meet deadlines, and adapt to changing business needs. Strategic thinking capability balanced with attention to operational detail. Strong, efficient work ethic with the ability to work in a high-stress, fast-paced, deadline-driven environment. Strong interpersonal and customer service skills with both internal and external customers. Ability to resolve disagreements in a calm, professional manner. Ability to create a positive, motivated team environment. Ability to keep themselves as well as employees accountable. Ability to troubleshoot shipping and receiving issues effectively. Strong problem-solving skills with a continuous improvement mindset. Proficiency with shipping software, warehouse management systems, and Microsoft Office Suite. Ability to produce independently as well as work in a team environment. Ability to work overtime and weekends if necessary.
    $48k-69k yearly est. 60d+ ago
  • Supply Chain Manager - Cost Recovery

    Trek 4.0company rating

    Logistics manager job in Waterloo, WI

    A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job Description About Trek Trek is a global leader in the design and manufacture of bicycles and related products, committed to creating products we love and taking care of our customers. We value innovative ideas from anywhere, positive energy, and turning ideas into reality-fast. Why This Role Exists Trek's cost recovery program protects our customers and our business by recouping costs tied to warranty claims and non‑conforming material (NCM). This role leads the program end‑to‑end-owning supplier claims management, driving recovery performance, and partnering cross‑functionally to reduce the cost of quality. Key Responsibilities Own supplier claims management: Review/adjudicate claims, compile supporting evidence, and follow through with suppliers until resolution. Publish recovery performance: Build and distribute monthly recovery metrics to internal and external stakeholders; coach teams against the data. Grow recovery outcomes: Define and execute a recovery growth plan that increases recovery % and expands coverage across new and existing suppliers. Resolve NCM rapidly: Coordinate with Quality to move issues to closure quickly and keep product flowing; ensure documentation supports recovery. Drive cost‑down opportunities: Partner with Product Quality Engineers and suppliers to identify systemic improvements and track realized savings. Set expectations & measure: Establish clear goals and scorecards; monitor supplier performance and escalate when targets are missed. Formalize Warranty Agreements: Create and maintain supplier warranty agreements that enable consistent, friction‑free claim resolution. Improve claim accuracy: Work cross‑functionally with Customer Service and Field Quality to prevent errors in claim cost, detail, and routing. Qualifications Education/Experience: Bachelor's degree (or equivalent experience) plus 5+ years in Supply Chain or related functions and 5+ years of people leadership. Systems & analytics: Proficiency with ERP (JDE, SAP, Oracle), Excel, and BI tools (e.g., Power BI); strong data querying and statistical analysis skills. Leadership & communication: Proven ability to lead cross‑functional programs, manage multiple complex initiatives, and communicate clearly at all levels. Domain familiarity (preferred): Experience with warranty claim processes and supplier chargebacks; bike/components industry knowledge is a plus. Success Metrics Supplier cost recovery rate (% of eligible dollars recovered) Average days to close claims; aging of unresolved claims Claim accuracy Warranty cost reduction Supplier performance scorecards Trek Benefits: • Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Flexible holiday schedule - 10 company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discounts We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish
    $76k-111k yearly est. Auto-Apply 11d ago
  • Supervisor Distribution

    Chiquita Brands 4.5company rating

    Logistics manager job in Oconomowoc, WI

    Benefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Wellness resources POSITION OVERVIEW:The Supervisor Distribution is responsible for the distribution of our fresh produce products from various ports; ensuring product is shipped correctly based on customer parameters. The incumbent interfaces with sales, transportation, brokers, customers, third party warehouse personnel and service providers for an efficient and effective operation and flow of information. This person is also responsible for managing all warehouse employees, including safety. This is a supervisory, exempt position. The Primary duty of this role is management of the organization or of a recognized unit or subdivision thereof. This role includes supervision of at least one other full-time employee or the equivalent thereof. JOB RESPONSIBILITIES: Manages the distribution of fresh produce products in within the region. Interfaces with sales, operations, Quality and transportation department to ensure right fruit right customer parameters. Responsible for inventory control to ensure physical inventory is accurate against system inventory. Responsible for managing space allocation for warehouse and or office. Coordinates all products arriving into the DC including managing inbound and outbound trucking and customer orders. Effective communication and planning required with customs broker and warehouse providers. Responsible for implementing procedures and making sure personnel are trained notify appropriate parties for any possible claims against service provider pertaining to temperature and mishandling of product. Responsible for notifying necessary Government agencies such as USDA, for needed inspections and documentation for marketing order and failed to grade inspections. Daily Order Forecast. Ships orders within our Chiquita Operating System. Document materials Inventory stored at our 3rd party facility. Requests Materials as needed by our 3rd Party facility. JOB REQUIREMENTS: High School diploma required; Bachelor's degree preferred. 2 to 5 years of General operations experience, quality or ripening background. Strong relationship building and customer service skills a must. High degree of stress tolerance. Able to multitask and work in a fast-paced environment. Strong detail orientation and communication skills essential. Proficiency with computer systems and applications (especially Word, Excel, PowerPoint essential). Ability to analyze and establish processes for improved department performance. Ability to work under pressure; maintain problem-solving attitude. Strong trouble shooting skills. Ability to lead people and manage processes. PHYSICAL ENVIRONMENT: Most work is performed in a temperature-controlled office environment. Incumbent may sit for long periods of time at desk or computer terminal. Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday. Stooping, bending, twisting, and reaching may be required in completion of job duties. Incumbent will perform in a warehouse environment reviewing operations and employees. Use repetitive motions using upper and lower extremities, mount and dismount equipment. May handles cases of product weighing up to 50 lbs. with frequent bending, stooping, and overhead lifting. Handle various warehouse equipment such as pallets jacks and forklifts. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $46k-67k yearly est. Auto-Apply 22d ago
  • Logistics Coordinator

    Allen Lund Company, LLC 3.8company rating

    Logistics manager job in Middleton, WI

    Job Description Our Story With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow! We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years! Why You'll Love Working Here: The Perks of Being Part of Our Family! Experience an inclusive company culture. Benefit from training and development and competitive compensation. Enjoy unparalleled benefits & wellness (we mean really good)!. Take part in our 401k with a generous match. Discover career growth and transfer opportunities. Share in company ownership. Be recognized through our employee recognition program. Ready to Master the Art of Logistics? Join Our Team as a Logistics Coordinator! We're looking for a Logistics Coordinator to join our team!. You'll be a key player, assisting Transportation Brokers, Carrier Sales Representatives, and Account Representatives with their daily operations. If you're a team player who likes a challenge, let's talk. What You'll Do (Your Superpowers in Action!): Logistics Coordination & Support: Build loads. Set up carriers. Update/check calls and schedule pickup and delivery appointments. Update customer systems and provide critical information. Update active load information for shipper and carrier tracking. Administrative & Office Duties: Answer phones and distribute calls to the appropriate person. Match invoices to files. Issue Com-checks and Quick pays. Support the accounting function as needed. Order office supplies and perform general office duties. Carrier & Documentation Wizardry: Verify carrier information through online applications. Ensure proper documentation is sent to Carrier Resources. Contact insurance companies for proper certificates of insurance. Call references. Update profile and insurance information. Call carriers to inquire about lanes, equipment types, and quantities. Training & Compliance: Complete ALC system training as required. Uphold the company standard by following the principles of Customer, Company, and Office. Skills & Experience (Your Arsenal of Awesome!): You are a self-motivated, enthusiastic team player who excels in a fast-paced environment. You have excellent and effective communication skills. You have a strong customer service orientation and an excellent work ethic. You have the ability to quickly process information and make decisions. You possess excellent time-management skills with the ability to multitask. You are highly organized and detail-oriented. You have the ability to work well under pressure in a fast-paced environment. Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.
    $35k-46k yearly est. 26d ago
  • Supply Chain FP&A Sr Manager

    Topcon Positioning Systems, Inc. 4.5company rating

    Logistics manager job in Fort Atkinson, WI

    Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow. Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status. To learn more about Topcon career opportunities go to ********************* . This is a **hybrid** role with onsite work based out of our **Fort Atkinson, WI** facility. **Job Purpose:** Lead and manage FP&A activities related to manufacturing operations, including annual budget, forecasts, and LRP supporting the Global EVP of Product Supply. Analyze manufacturing costs, variances, and productivity metrics to support operational efficiency and margin improvement. Partner with supply chain, procurement, and production teams to evaluate and drive ongoing cost-saving and productivity opportunities, including make/buy decision-making. Closely working with cost accountant to perform FP&A functions for Manufacturing and Operations. Prepare monthly operations financial business review meeting and reports with variance analysis and actionable insights. Advises leaders from department managers to SVP on business issues and results relating to financial and operational performance. Is considered the go-to person in all matters related to manufacturing FP&A. **Core Job Duties** + Lead and conduct financial analysis, research, reporting, and presentations for the manufacturing and operations departments, including variance analysis and forecast updates on a monthly, quarterly, and annual basis. Develop and monitor benchmark and KPI for + Develop and apply proforma models to align financial forecasts to current trends and future plans and expectations and lead the budgeting process within the manufacturing and operations departments including financial, workforce, and capital expenditure budgeting process. + Assist special projects requiring financial and cost accounting analysis. Interact with senior management and other subject matter experts to identify areas for improvement, research potential solutions and provide recommendations to senior management on potential resolutions. **Education and Experience** + BS in finance, business, or accounting + 5-8 years' experience in a manufacturing company + Effective working with a large data set + SAP experience preferred + MBA desirable but not required. **Knowledge, Skills and Attributes** + Solid understanding of cost accounting, manufacturing processes, inventory valuation, and inventory management. + Able to explain complex financial and operational concepts clearly to different stakeholders. + Viewed as go-to person for manufacturing FP&A. **We are Topcon (*********************************** .** We collaborate, create and distribute disruptive technologies that help businesses flourish through improved processes, machine automation and data services. We design and manufacture productivity tools for building a better future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to infrastructure and agriculture industries with a focus on developing a sustainable tomorrow. Learn more here (**************************** .
    $79k-107k yearly est. 29d ago
  • Senior Coordinator, Performance Monitoring

    Cardinal Health 4.4company rating

    Logistics manager job in Madison, WI

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification, and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **What Performance Monitoring contributes to Cardinal Health:** Performance Monitoring is responsible for establishing, maintaining, and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing, and reviewing customer contact quality. **Responsibilities:** + Evaluate calls and cases to assess performance based on a standard set of criteria, providing constructive feedback and recognition to employees to ensure high performance and continuous improvement. + Accurately score transactions to gauge employee's quality performance based on organizational and departmental policies and requirements. + Monitor and evaluate team performance, whether voice or non-voice, of assigned entity and team, ensuring adherence to company quality standards, and compliance with industry regulations. + Track and report any trends from the customer experience that can be improved or celebrated. + Analyze and provide weekly & monthly trend analysis to leadership. + Provide support to leadership by participating in and hosting internal/external client calibration sessions. + Engage in and lead projects to promote quality enhancements and/or broaden services for the team. + Maintain a comprehensive understanding of quality systems and methodologies as well as knowledge of applicable regulations, standards, and operating procedures. + Conduct investigations/root cause analysis and formulate corrective action recommendations. + Show an understanding of the program requirements and be capable of conducting gap assessments based on those requirements. + Uphold quality standards that adhere to company, regulatory, and HIPAA policies and procedures. + Collaborate across various functions, interpret requirements, educate and influence others regarding those requirements. + Identify training needs or potential disciplinary actions which will be reported to leadership. + Build strong customer relationships and deliver customer-centric solutions. + Optimize work processes by identifying effective and efficient methods to complete tasks, with an emphasis on continuous improvement. + Develop strategic alliances and cooperate with stakeholders to achieve mutual goals. + Demonstrate resourcefulness by adeptly securing and efficiently deploying resources. + Analyze complex and high-quality, sometimes contradictory, information to solve problems effectively. + Hold oneself and others accountable for meeting commitments and objectives. + Exhibit situational adaptability by adjusting approach and demeanor in real time to meet the changing demands of various situations. + Create and implement diverse communication strategies that clearly address the specific requirements of various target audiences. **Qualifications:** + HS Diploma, GED or technical certification in related field or equivalent experience, preferred. Diploma or degree in relevant field desirable. + 3+ years' call quality audit experience strongly preferred. + 3+ years' experience in a patient support program or hub field would be an asset. + Adverse Event reporting and reconciliation experience strongly preferred. + Data collection and trend reporting experience is essential for this role. + Proficiency in MS Office applications required - Outlook, Excel, PowerPoint, and Word. + Excellent verbal and written communication skills. + High regard for superior quality of service. + Ability to prioritize and manage multiple responsibilities. + Experience handling tasks where attention to detail is critical to success. + Bilingual Spanish would be an asset. **What is expected of you and others at this level:** + Demonstrates strong leadership and collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may receive general guidance on new assignments. + May provide general guidance or technical assistance to less experienced team members. + Excellent attention to detail and problem-solving skills. + Strong communication and interpersonal skills. + Ability to analyze data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.90 per hour - $31.40 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/16/2026. If interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $21.9-31.4 hourly 11d ago
  • Logistics Coordinator

    Diamond Assets 3.8company rating

    Logistics manager job in Milton, WI

    Diamond Assets helps schools, businesses, and governments create sustainable plans that ensure equitable access to technology. Focused on transparent, reliable, and knowledgeable service, our team helps customers plan, get the most value for their current Apple devices, and feel secure that their devices have been responsibly upcycled or recycled. Position Title: Logistics Coordinator Job Description Project Management is a key component to growth and success of the organization. It is the responsibility of the Logistics Coordinator to plan and execute service pickups across the country while effectively communicating with appropriate contacts within Diamond Assets client base. This position will directly report to the VP Of Operations. Roles & Responsibilities Coordination of client projects and services, ensuring the success and satisfaction of our clients. This will include client communications, creation of pick lists for our warehouse team, label creation, and all other necessary paperwork. Coordinate and schedule pickups with regards to efficiencies and cost reductions including, labor involvement, hotels, air travel, etc.) Maintains weekly and monthly reporting on projects. Work toward issue resolution independently or with a team Update and manage ERP system in coordination with logistics activities. Develop ongoing training materials for department staff, such as work instructions. Effective communication with shipping & receiving personnel All other duties as assigned Key Skills & Qualifications Quick critical thinking and problem-solving abilities Excellent customer service and client relations skills Keep organization and time management skills Good collaboration and teamwork abilities Great leadership and goal-setting skills Ability to work in a fast-paced environment Advanced data analysis and data visualization Expert inventory management Ability to use computers, software and other technology for inventory and communication purposes
    $35k-46k yearly est. Auto-Apply 5d ago
  • AlphaGraphics - Bindery/Fulfillment Manager

    Alphagraphics of Madison-Us470

    Logistics manager job in Madison, WI

    AlphaGraphics- Madison seeks a highly-motivated individual to manage our bindery and back-end operations. Candidates must be organized, detail-oriented and have the ability to multi-task and adjust to constantly shifting priorities. Print production and/or bindery experience required. Primary Responsibilities include: Management of all bindery operations which includes: operation of Polar cutter, Morgana creaser, Stahl folder, and coil binding equipment, and all other functions of product finishing. Management of all product fulfillment which includes: final project check and quality control, packing and labelling of jobs, and shipping. Management of part-time bindery assistants and deliveries All paper and bindery supplies ordering, and maintenance of paper stock profiles in billing system Additional Responsibilities: Candidates must be willing to cross-train in other areas of operation including bulk mail processing and large format All employees must be engaged in a customers-first customer service role Delivery support in Company Van UPS fulfillment and management General Requirements: Must be physically capable of lifting and moving heavy paper and print projects Must have high energy to maintain fast-paced backend operation Must be a positive team player willing to engage in all areas of our Operation Must be passionate about Customer Service Must be responsible and accountable Full Medical and Dental benefits available Are you a highly motivated team player with a hop in your step? If so, we are looking for you! The employer posting this position, evaluating potential candidates and making all hiring decisions is an independently owned and operated AlphaGraphics, Inc. franchisee. If hired, Franchisee will be your employer, not AlphaGraphics, Inc. or any of its affiliates or any other franchisees.
    $72k-112k yearly est. Auto-Apply 60d+ ago
  • Logistics Coordinator-Entry Level

    Allen Lund Company 3.8company rating

    Logistics manager job in Middleton, WI

    Our Story With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow! We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years! Why You'll Love Working Here: The Perks of Being Part of Our Family! Experience an inclusive company culture. Benefit from training and development and competitive compensation. Enjoy unparalleled benefits & wellness (we mean really good)!. Take part in our 401k with a generous match. Discover career growth and transfer opportunities. Share in company ownership. Be recognized through our employee recognition program. Ready to Master the Art of Logistics? Join Our Team as a Logistics Coordinator! We're looking for a Logistics Coordinator to join our team!. You'll be a key player, assisting Transportation Brokers, Carrier Sales Representatives, and Account Representatives with their daily operations. If you're a team player who likes a challenge, let's talk. What You'll Do (Your Superpowers in Action!): Logistics Coordination & Support: Build loads. Set up carriers. Update/check calls and schedule pickup and delivery appointments. Update customer systems and provide critical information. Update active load information for shipper and carrier tracking. Administrative & Office Duties: Answer phones and distribute calls to the appropriate person. Match invoices to files. Issue Com-checks and Quick pays. Support the accounting function as needed. Order office supplies and perform general office duties. Carrier & Documentation Wizardry: Verify carrier information through online applications. Ensure proper documentation is sent to Carrier Resources. Contact insurance companies for proper certificates of insurance. Call references. Update profile and insurance information. Call carriers to inquire about lanes, equipment types, and quantities. Training & Compliance: Complete ALC system training as required. Uphold the company standard by following the principles of Customer, Company, and Office. Skills & Experience (Your Arsenal of Awesome!): You are a self-motivated, enthusiastic team player who excels in a fast-paced environment. You have excellent and effective communication skills. You have a strong customer service orientation and an excellent work ethic. You have the ability to quickly process information and make decisions. You possess excellent time-management skills with the ability to multitask. You are highly organized and detail-oriented. You have the ability to work well under pressure in a fast-paced environment. Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.
    $35k-46k yearly est. Auto-Apply 23d ago
  • Armed Transportation Officer - Wyoming

    Asset Protection and Security 4.1company rating

    Logistics manager job in Rock Springs, WI

    Job Description Asset Protection & Security Services, a 30-year company, with 24 years of those years specializing in detention and transportation, is looking for people to be part of our team. If you meet the requirements or have questions, please contact us. Position: Armed Transportation Officers Duties: transporting, guarding, and escorting detainees. Requirements: US citizen, 21 years of age, 3 years' combined experience with either law enforcement, military, or corrections, pass a background check, high school diploma/GED, meet armed security license requirements, CDL preferred, bi-lingual preferred, prior federal clearance preferred, pass a drug test, and be in overall good physical health. Pay: up to $38.89 Benefits: vacation, sick leave, health insurance options. Qualified applicants will be considered without regard to their race, color, religion, sex sexual orientation, gender identity, national origin, disability or status as a protected veteran.
    $38.9 hourly 26d ago
  • Armed Transportation Officer - Wyoming

    Assett Protection and Security

    Logistics manager job in Rock Springs, WI

    Asset Protection & Security Services, a 30-year company, with 24 years of those years specializing in detention and transportation, is looking for people to be part of our team. If you meet the requirements or have questions, please contact us. Position: Armed Transportation Officers Duties: transporting, guarding, and escorting detainees. Requirements: US citizen, 21 years of age, 3 years combined experience with either law enforcement, military, or corrections, pass a background check, high school diploma/GED, meet armed security license requirements, CDL preferred, bi-lingual preferred, prior federal clearance preferred, pass a drug test, and be in overall good physical health. Pay: up to $38.89 Benefits: vacation, sick leave, health insurance options. Qualified applicants will be considered without regard to their race, color, religion, sex sexual orientation, gender identity, national origin, disability or status as a protected veteran.
    $38.9 hourly 60d+ ago

Learn more about logistics manager jobs

How much does a logistics manager earn in Sun Prairie, WI?

The average logistics manager in Sun Prairie, WI earns between $63,000 and $124,000 annually. This compares to the national average logistics manager range of $52,000 to $106,000.

Average logistics manager salary in Sun Prairie, WI

$88,000
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