Case Manager jobs at Lutheran Services Florida

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented SNAP Case Manager who wants to make an impact in the lives of others. Purpose and Impact: The SNAP Case Manager is responsible for the day-to-day case management and system navigation of SNAP . Essential Functions: Completes staff training as required by SNAP and agency; Completes intake assessments for SNAP including all required pre and post assessments. Responsible for the day-to-day case management and system navigation of SNAP Follows up on incoming referrals and schedules clients for intakes appointments. Monitors youth and family's progress through weekly compliance calls; Facilitates SNAP curriculum within the fidelity of the model; Liaises with relevant community outreach responsibilities including, but not limited to community relations with: agencies including schools, community-based agencies, local DCF and DJJ community partners, state attorneys' offices, and Police Departments to enhance outreach; Completes data reporting requirements for intake assessments and ongoing weekly data reporting requirements to all relevant systems in a timely manner (examples include: NETMIS, JJIS, Dropbox, and ASEBA, etc.) Ensures weekly materials are prepared and ready for SNAP groups including handouts, manuals, and all other required items; Supports the SNAP Coordinator with organization of food arrangements as needed; Participates in pre-briefing and de-briefing meetings weekly with other SNAP Team members; Participates in weekly consultation calls with the Florida Network; Willingness to work nontraditional business hours including evenings when Groups are scheduled. Prepares technology that is required for weekly group delivery; Utilize a strength-based perspective to help youth and families strengthen and manage the quality of their lives by engaging the family, advocating on their behalf, initiating change agent activities, helping them access supports in the community, teaching problem solving skills, modeling productive behaviors, and assisting in the successful completion of youth and family developmental milestones; Works under the supervision of the SNAP Coordinator and participates in staff meetings as requested. Physical Requirements: Ability to sit or stand for extended periods of time, typically in an office or remote work environment. Frequent use of computer, telephone, and other standard office equipment. Must be able to lift and carry files, documents, or supplies up to 20 pounds. Ability to travel occasionally for home visits, community outreach, or training (as required). Visual and auditory acuity sufficient to perform detailed work, including reading fine print and hearing conversations in person or over the phone. Manual dexterity to operate a computer keyboard and handle paperwork. May require walking, climbing stairs, or navigating facilities during site visits or client interactions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A Bachelor's degree in Social Work or a related field. Experience: 1-3 years' experience with structured groups and parent education groups is required; community/agency liaison experience is desired. Knowledge, Skills, Abilities: Communications Skills: Excellent communications skills (verbal and written) are essential. A solid knowledge of the rules of grammar and punctuation are required. Computer Skills: Basic computer skills that allow for creating Word and Excel documents are required. The ability to upload videos to Dropbox and use Video Conferencing Programs like Zoom is required. Analytic Ability: Must have knowledge of methods of compiling. Must have knowledge of problem solving techniques. Interpersonal Skills: Must display professionalism in the day-to-day operations of the office, which includes response to feedback, direction, suggestions, accepting responsibility, working as a team player, volunteering when needed, reporting whereabouts, promoting a cohesive working environment. Must also display professionalism in communications and on-going working relationship with outside agencies and organizations. Ability to service all circuit 20. Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Adherence to Florida Law including but not limited to statute FS 744 and Chapter 39. Principal Accountabilities: Reports to SNAP Site Coordinator Must work well independently, as well as get along well with all other staff and outside contacts. Accurate, complete and timely submission of all required reports, both internal and external. Professionalism in all LSF matters Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for talented Child Welfare Case Managers who want to make an impact in the lives of others. The schedule for this role is flexible, Monday through Friday and on call! Purpose & Impact: The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values. Essential Functions: Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary. Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Personal vehicle utilized to transport children as needed. Ensure that all Independent Living functions are completed as required. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Organize, prioritize and complete all work assignments by the established deadlines. All duties are performed in accordance with the following standards: Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules. Qualifications Physical Requirements: Valid Florida Driver's License and Insurance Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences. Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes. Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed. Certified First Aid/CPR, and crisis intervention. Education/Experience Must have a minimum of one year of relevant experience and certified or become certified within one year. Must possess a Bachelor's degree in a Human Services field. Degree in Social Work preferred. Skills/Abilities: Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for talented Case Manager who want to make an impact in the lives of others. The Case Manager possess social service and engagement skills and an ability to promote a culturally sensitive, performance-driven culture to meet child welfare programmatic goals. Essential Functions: Supports the case management supervisor in promoting efforts to achieve team and performance goals Maintains a caseload of children and families and ensures dependency milestones are achieved timely and with a high degree of quality. Accepts cases assigned by unit supervisor and assesses the safety of children in their primary residence within two working days of case transfer staffing and with identified parents. Completes a Family Assessment within 15 working days of case transfer staffing. Negotiate and develop a case plan through Family Team Conferencing based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately documents all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submits service requests to the lead agency and provides clients with timely referrals to services. Develops and maintains knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintains regular contact with service providers and documents service progress in FSFN. Complete and submit court documentation within required time frames. Prepares for, attends, and participates in all court activities as necessary. Arrange for, attend, and participate in individual case staffings as necessary. Completes and presents at all required staffings. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary. Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective care-givers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport and supervise children as needed. Ensure that all Independent Living functions are completed as required Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Organize, prioritize and complete all work assignments by the established deadlines. All duties are performed in accordance with the following standards: Courtesy: Treat customers, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Team Work: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses; obtain and maintain child welfare certification through Florida Certification Board. Confidentiality: Adhere to all confidentiality rules. On-Call: Perform on-call responsibilities as assigned. Carry an active cell-phone at all times during regularly scheduled work hours and during on call hours. Immediately respond to all calls. Other Functions: Perform other related duties and special assignments as required. Physical Requirements: Must have a high level of energy, be adaptable to irregular hours, be flexible to rotate on-call as needed, be able to travel as needed. Valid driver's license and appropriate auto liability insurance required. Education: Must possess a Bachelor's degree in a Human Services field. Degree in Social Work preferred. Experience: Must have a minimum of one year of relevant experience and achieve child welfare certification within one year of hire. Skills: Excellent written and verbal communication skills. Possess leadership skills to help drive team goals Ability to remain professional and composed in a fast-paced, high stress work environment Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to type 45 words per minute. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Principal Accountabilities: Reports directly to and follows directives of Case Management Supervisor. Works cooperatively with Program Director, other Case Managers and Supervisors, placement staff, Protective Investigators, Child Welfare Legal staff and agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant. LSF is looking for a talented Case Manager Intensive who wants to make an impact in the lives of others. Purpose & Impact: The Case Manager Intensive seeks to provide trauma-informed intensive case management and supportive services to vulnerable clients in order to assist them reaching their goals. Essential Functions: Conduct weekly in person trauma support for clients, focused on crisis intervention, safety planning and family preservation. Provide client centered ongoing intensive case management for especially vulnerable clients with special circumstances (medically or psychologically vulnerable clients, family conflict or crisis, education-related issues) Conduct comprehensive intakes for all participants determined eligible for the program Develop goal-oriented, client-centered self-sufficiency plans with each enrolled program participant, addressing their long- and short-term needs and goals. Maintain regular and timely communication with supervisor around any issues concerning the client's safety, stability, or well-being. Submit detailed and thorough documentation in compliance with LSF policies and procedures Utilize trauma focused interventions as a framework for intensive case management support and social work best practices for ongoing services. Provide extended/enhanced cultural orientation workshops to program participants as needed Guide program participants through referrals, providing follow up, check-ins and assistance, ensuring all services are linguistically and culturally appropriate. Screen for direct participant financial assistance eligibility in accordance with LIRS basic needs direct assistance practice, facilitate disbursement and conduct all necessary follow-up and associated financial reporting. Collaborate closely with other LSF case managers to facilitate client enrollment of referred participants and coordinate services to dual-enrolled participants. Provide ongoing guidance to and communication with volunteers matched with clients for English tutoring, career mentorship and more, as needed. Participate in community coordination, capacity building and partnership development activities in the service area. Maintain comprehensive case files for each enrolled participant, ensuring client confidentiality and protection of personally identifiable information. Acquire comprehensive knowledge and thorough understanding of programmatic requirements of Attend stakeholder meetings and trainings centered on trauma-informed intensive case management, specific vulnerability support, community-based mental health support, economic self-sufficiency and more. Trains, supervises, and supports Program Interns and Participate in ongoing supervision Prepares Program reports as required Performs other related duties as assigned Other Functions: May enter all financial transactions of the client's funds into the system as well as accounting per procedures in a timely manner May create and document check request vouchers for all clients per scheduled if necessary Must possess a clean/valid Florida Driver License, reliable transportation and proof of insurance (transcript of driving record will be requested from the Department of Motor Vehicle at the time of hire). Completes inventory control data entry form from DPVs, enters information in the database, and tags all the equipment and furniture regularly. Provides indirect supervision of Resettlement Program staff Assists manager with RFP and other projects Assists Manager in enforcement and attaining program goals Provides training to program staff if necessary Physical Requirements: Able to travel to other counties. Able to sit and stand for long periods time. Able to utilize office equipment. Able to work in fast paced environment. Education: Bachelor's degree required. Preference for degree in a Social Work or behavioral/human services field. Experience: Two years of experience providing case management and/or social services preferred Case management experience is strongly preferred 3-year experience working with refugee or immigrants preferred Cross-cultural or international experience preferred Skills: Proficiency in Microsoft Office applications Knowledge of community resources and ability to connect families to community Excellent verbal and written communication skills Critical assessment and analysis skills Ability to work and deal a diverse group of Must be able to keep confidential Bilingual required Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Principal Accountabilities: Reports to Manager Must be a team player with monitors as well as other clerical Accurate, complete and timely submission of required reports and documentation to LIRS & Effective working relationship with clients (providers). Adherence to LSF policies and procedures Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented Early Childhood Service Coordinator (Case Manager) who wants to make an impact in the lives of others. The schedule for this role requires Monday-Saturday availability. Specific hours will vary. Purpose & Impact: The Early Childhood Service Coordinator (Case Manager) will provide case management services for at least 30 open cases at any given time with families who have children ages birth to 6. Maintain case ownership responsibility for coordinating services and supports identified for each child and family member to include health, wellness and/or safety. This individual shall manage the support plan, as required, and continuously monitor and assess the family's condition and dynamics to make necessary assessment and coordinate support. Essential Functions: Responsible for planning early childhood events at each Center to engage families and refer to St. Joseph's Hospital for developmental screenings. Conduct home visits to meet the needs of the family and ensure successful enrollment in key services. Work with parents/caregivers to develop individualized family support plan. Provide families with timely referrals to services. Partner with families to build strong parent-child relationships and strengthen their support networks with other parents and community members. Maintain regular contact with service providers and document service progress. Provides community education through public presentations. Organize, prioritize and complete all work assignments by the established deadlines. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Work collaboratively with volunteers and community resources. Knowledgeable of Hillsborough County child serving systems and community resources. Knowledge of Children's Board policies. Accurately document all case activities and maintain the case file in accordance with the standardized case file format. Develop and maintain relationships and partnerships with local programs and offer parents/caregivers information and materials regarding community programs. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by supervisor. Organize, prioritize and complete all work assignments by the established deadlines. Work flexible hours to include some evenings and Saturdays. Other duties as assigned. Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Understand the value and foundation of the Protective Factors framework. Practice Family Support Principles. Cross trained to perform daily operating procedures. Participate in Center events and work to support contractual outcomes. Must be trained in the Center data system: Attendance and Needs Tracking System and maintain member confidentiality. Bilingual employees may be needed to review and/or translate (verbal or written communications) Attend mandatory trainings and perform other duties as assigned. Physical Requirements: Must have a high level of energy, adaptability to irregular hours, able to travel within Hillsborough County as needed. Education: Bachelor's Degree in Social Work, Early Childhood Education or related field required. Experience: Must have experience in primary responsibility to provide case management for at least 30 open cases at any given time with families who children ages birth to 6. Bilingual English/Spanish is required. Skills: The coordinator will possess a strong knowledge base and establish relationships with community resources to successfully link families with needs identified in their family support plan. Able to react to change productively and handle other essential tasks as assigned. Principal Accountabilities: Reports to Service Coordinator Supervisor. Team player with co-workers and administrators. Accurate complete and timely submission of required documents and reports. Liaison to community providers. Adherence to agency policies and procedures. Must maintain confidentiality of all client information. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

#nowhiring Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF Manatee County CMO is looking for a talented Child Welfare CaseManager who wants to make an impact in the lives of children and families. Candidates residing in the State of Florida are preferred. Training locations will be in Tampa, Pinellas, or Fort Myers with paid mileage for both locations. Purpose & Impact: The purpose of the Child Welfare Case Manager, in partnership with various individuals and groups within the child welfare system and community, is to ensure and promote the social, physical, psychological and emotional well-being and safety of the children and families they serve. The Case Manager maintains case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, mental health services, health and dentistry, developmental services, educational support, permanency and safety. The Case Manager manages cases toward goals recorded in case plans while adhering to Florida Statutes, Administrative Code, written policies and orders of the Dependency Court. The Case Manager reports to the Case Management Supervisor. Essential Functions: Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department, and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffings as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary. Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective care-givers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport children as needed. Ensure that all Independent Living functions are completed as required Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Organize, prioritize and complete all work assignments by the established deadlines. All duties are performed in accordance with the following standards: Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Team Work: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules. On-Call: Perform on-call responsibilities as assigned. Carry an active cell-phone at all times during regularly scheduled work hours and during on call hours. Immediately respond to all calls. Other Functions: Perform other related duties and special assignments as required. Physical Requirements: Must have a high level of energy, be adaptable to irregular hours, be flexible to rotate on-call as needed, be able to travel as needed. Valid driver's license and appropriate auto liability insurance required. Requires extensive driving and unexpected travel. Requires extended hours, works nights and weekends. Education: Must possess a Bachelor's degree in a Human Services field. Degree in Social Work preferred. Experience: Must have a minimum of one year of relevant experience and certified or certified within one year. Skills: Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to type 45 words per minute. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Principal Accountabilities: Reports directly to and follows directives of Case Management Supervisor. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented Case Manager Supervisor who wants to make an impact in the lives of others. Purpose & Impact: This position supervises and monitors the work of an assigned group (unit) of workers under the employee's direct supervision. The employee in this position is expected to become familiar with agency contract goals and requirements and to ensure staff performance toward those goals. In addition, advanced knowledge of Florida Child Welfare statutes, administrative code, and operating procedures as mandated by local and state compliance and regulatory entities is necessary for the proper performance of this position. The Case Manager Supervisor I is required to demonstrate advanced skills in communicating with, motivating, training, and evaluating employees, and is expected to meet regularly with each worker under supervision to mentor and monitor performance. Additional responsibilities include the on-boarding of new staff, the coordination and tracking of required training hours for certification, as well as assessing the progress of new case managers in preparation for child welfare certification. Supervisors are expected to participate in the recruitment and hiring of workers for their units and may need to create Employee Improvement Plans to initiate proceedings to address deficiencies in staff performance. If working at a residential facility, this is a non-direct care position. Essential Functions: Develops Performance standards and job duty expectations with workers, reviews standards and plans for continuous improvement. Communicates worker's compliance with these expectations on a regular basis. Creates, identifies, and coordinates the activities of newly hired case managers including shadowing experiences, compliance with training requirements, and opportunities for field/classroom training. Reviews each case in unit caseload at a minimum, on a quarterly basis. This review must include a one-on-one discussion with the assigned case manager, recommendations for case progress, documentation of the review and recommendations in Florida State regulatory databases. Cases identified as high risk will need a more frequent level of oversight. Monitors and directs the day-to-day work of case managers. This monitoring must include the completion of home visits within required time frames, the completion of required tracking tools, court documentation, staffing packets, family assessments, safety plans, database case documentation within 48 hours, file maintenance and other required case work in timely manner. Attends/ensures preparation for alI unit case staffings, reviews incoming cases, and determines how best to assign new cases within the unit. Reviews and assists with complex cases, provides guidance and support. Reviews work products such as family assessments, home studies, court reports, case plans and case documentation with case managers, and provides consultation and direction to them to ensure appropriateness, clarity, quality, and thoroughness. Identifies performance needs of case managers and other assigned staff and develops and implements training plans and/or other opportunities for performance improvement. Provides guidance to case managers and other staff by coaching, motivating, training, and providing staff development activities. Identifies and promotes outstanding performance. Participates in court proceedings as necessary, and monitors worker performance in court. Mentors all new case managers in the field each month by participating in a home visit with the case manager and providing the case manager with appropriate feedback after that home visit. These mentoring visits are to be documented by the supervisor within the required time frames with appropriate entities. Keeps supervisors and directors advised of high risk or problematic cases and arranges for multi-disciplinary staffings for cases as necessary. Attends program Supervisor meetings as scheduled and shares information gathered with unit workers and other team members. Conducts regular unit meetings with staff to share information, provide training, discuss cases and participate in team building activities. Develops training and staff development plans with each staff person under his/her supervision. Conducts all required performance evaluations with assigned workers in a timely manner. Submits evaluations supervisor and/or director for discussion and review. Provides community education through public presentations. Participates in agency quality improvement activities as required. Other Functions: All duties are performed in accordance with the following standards: Courtesy: Treats customers, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keeps supervisors and directors fully informed of activities, pertinent issues, upcoming events, and potential problems. Demonstrates effective oral and written communication skills in daily work. Teamwork: Supports the unit, department and/or organization and works with others to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area and ensures that unit workers do the same. Training: Attends and successfully completes all mandated training courses, must attend and successfully complete LSF Leadership training curriculum. Must complete all agency requirements and certifications within designated timeframes. Confidentiality: Adheres to all confidentiality rules. On-Call: This position expected to be available and on call at all times. The position carries an active cellphone during regularly scheduled work hours, as well as after hours and on weekends, in order to immediately respond to all calls. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Other: This position ensures that case managers fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Physical Requirements: Must have a high level of energy, be adaptable to irregular hours, be flexible to cover on-call as needed, be able to travel as needed. Ability to sit or stand for extended periods of time while performing administrative and supervisory tasks. Manual dexterity sufficient to operate standard office equipment, including a computer, telephone, copier, and printer. Visual acuity to read and analyze data, documents, and computer screens. Hearing ability to effectively communicate via telephone, video conferencing, and in-person conversations. Occasional lifting or moving of files, boxes, or supplies up to 25 pounds. Ability to travel locally or regionally as required for meetings, training sessions, or site visits. May require occasional walking, bending, reaching, or stooping in the course of supervising or assisting staff. Education: Must possess a bachelor's degree in human/social services field. Must have a Child Protection Certification or be eligible to achieve provisional certification/ pass waiver toward certification requirement. Master's Degree is preferred. Experience: Must have a minimum of one year of relevant social services experience. Prior supervisory experience is preferred. Skills: Knowledge of theories and practice of child protection, social work, and family assessments. Knowledge of professional ethics related to child protection and counseling. Knowledge of theories of adult learning, ability to facilitate group and individual training activities Knowledge of physical and behavioral indicators of abuse and neglect. Knowledge of effective management skills. Knowledge of interviewing techniques. Knowledge of court procedures and legal requirements. Knowledge of methods of collecting, organizing, and analyzing data. Knowledge of supervision techniques. Skilled in direct observation of case manager's abilities in interacting appropriately with families, community stakeholders, service providers and other professionals. Ability to assess case manager's performance and develop performance improvement plans. Ability to analyze the effectiveness of service programs and identify resources or make adjustments needed to meet needs. Ability to plan, organize and coordinate work assignments. Ability to communicate effectively. Ability to effectively supervise staff members. Ability to understand and apply relevant laws, rules, regulations policies, and procedures. Ability to conduct thorough case staffings and other meetings. Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Principal Accountabilities: . click apply for full job details

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is seeking a talented Youth Care Specialist who wants to make an impact in the lives of others. The schedule for this role is (3rd shift 11pm-7am) Purpose & Impact: This is a direct service delivery position. The Youth Care Specialist supervises youth ages 10-17, provides quality care, ensures a safe and secure environment and transports and accompanies residents with outside activities. As the Youth Care Specialist, you will be that role model and encourage each resident to pursue educational growth as well as everyday life skills. Essential Functions: Provide supportive environment for youth and offer supervision for resident youth during activities. Knowledge of trauma-informed practices and offers safety, consistent care supervision, and overall support to residents. Provide daily security and up-keep of facility. Participate in the implementation and monitoring of client case plans. Logs and tracks daily youth activity. Assign and supervise chores. Prepare meals as needed. Screen clients, conduct initial intakes, and administer client satisfaction surveys when directed. Complete required initial paperwork for clients. Oversee shelter clients self-administering all medication. Performs other duties as assigned. Qualifications Education: High School Diploma or GED Equivalent Experience: Minimum of one (1) year experience working with youth and at-risk populations in an organized/structured setting preferred. Physical Requirements: Ability and flexibility to work extended hours and be flexible with scheduling. Valid state driver's license and proof of auto insurance. Skills/Abilities: Dependability, discretion, and good judgement are essential. Ability to establish effective relationships with clients, co-workers and the general public. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Team player with co-workers and administrators Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented Behavior Support Specialist who wants to make an impact in the lives of others. The schedule for this role is Monday through Friday 8:00am to 5:00pm! Purpose & Impact: The purpose of the Behavior Support Specialist is to perform professional work in behavior management of pre-school children, training and coaching for staff and parents, case management including referral for psycho-educational and mental health services. Responsible for developing, modeling interventions, and monitoring the child's progress and linking parents/families to mental health and/or psycho-educational services. Successful experience working with pre-school age children with behavioral concerns. The work involves linking parents/families to community services, providing support, making referrals and following up on referrals, designing and implementing classroom behavior support plans, providing mental health and behavioral management education to parents and staff, planning and consulting with the contracted mental health professionals. This work is performed under the supervision of the Licensed Mental Health Counselor and is reviewed through conferences, reports and evaluations of program effectiveness. Participates in the HS/EHS Quality Assurance efforts. Essential Functions: Provides parents support to access necessary resources and conducts in-home follow-up, monitoring and training to assure consistency between parents and teachers as needed Teaches effective parenting skills. Participates in the multi-disciplinary case management team meetings, individual and staff conferences, health services advisory meetings, team meetings and other appropriate meetings, as necessary. Performs case management services when appropriate through referrals to mental health service providers, psycho-educational services and other appropriate community agencies and resources. Assists the teacher with understanding and implementing the Behavior Support Plan. Conducts appropriate individual observations and assessments of enrolled children as necessary. Conducts classroom level observations at least twice per year (Fall and Spring). Analyze observation data to monitor improvement in social-emotional learning and behavior management, and plan effective respond to improve child and family outcomes. Provides coaching support to teachers in implementing the Trust-Based Relational Intervention Model (TBRI) with fidelity. Performs crisis intervention activities when necessary. Reviews and supports Behavior Support Plans written for children with behavior concerns by the Mental Health Counselor or contracted Mental Health Provider. Assist Licensed Mental Health Counselor with behavior management training and on-site technical assistance to the centers. Assists with processing internal referrals to Licensed Mental Health Counselor and /or contracted Mental Health Provider. Assists with monitoring services facilitated by the Mental Health Counselor and/or contracted Mental Health Provider. Attends all workshops and meetings as deemed necessary by immediate supervisor and the Executive Director Attends all required staff and parent meetings and activities. Maintains strict confidentiality with respect to children, families and staff in accordance with established policies and procedures. Performs other related duties as assigned. Qualifications Health and Safety: LSF is committed to providing a safe work environment while also focusing on staff wellness. An essential part of all employees' job is the development of safe working practices and adherence to safety rules, including: Following safety warnings and directions at all times. Using personal safety devices or PPE when required. Reporting any unsafe conditions to their supervisor. Following process for reporting suspected child abuse and neglect. Ensure active supervision of assigned children. Following procedures when pulling out children for behavior intervention services or therapy. Reporting unsupervised children, after ensuring child's safety. Physical Requirements: Must be able to lift at least 45 lbs. Reasonable accommodation may be made for otherwise qualified persons with disabilities. Education: Bachelor's degree in educational psychology, mental health counseling, special education, social work, or other related human services degree. Master's degree preferred. Must be willing to complete Trust-Based Relational Intervention (TBRI) Practitioner and Play Therapy certification training within two years of hire. Cost of these training will be covered by the agency with understanding that employee must remain in the position at least two years after completion of training. Experience: Minimum of one year of experience in mental health services for children; or working with pre-school age children with mental or behavioral disabilities; or experience implementing Behavior Support Plans for pre-school children; or any equivalent combination of related training and experience. Bilingual preferred: English/Spanish or English and other languages present in the local area. Also required: Certification in First Aid and CPR within six months of the date assigned to this position; and successful completion of a Level II background screening, local criminal record check and drug screening prior to hiring. Knowledge, Skills and Abilities: Knowledge of behavior management techniques for the classroom. Knowledge of child developmental stages. Ability to establish and maintain effective working relationships. with diverse parents, staff and community residents. Ability to express ideas clearly, both orally and in writing. Knowledge of mental health and psycho-educational services. Understanding of low-income families, cultural differences and group dynamics. Ability to establish and maintain effective working relationships with parents, staff, mental health providers and community agencies. Exceptional organization skills and attention to detail are required and the candidate must be able to meet designated deadlines. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented Case Management Support Specialist Supervisor who wants to make an impact in the lives of others. Purpose & Impact: The employee in this position is expected to have knowledge of Florida Child Welfare Statutes, administrative code and operating procedures as well as any additional policy provided by the local Lead Agency. Department of Children and Families Regional Quality Assurance staff or Department memo is necessary for the proper performance of this position. The Supervisor is required to demonstrate advanced skills in communicating with, motivating, training and evaluating employees, and is expected to meet regularly with each worker under supervision to monitor and mentor performance. Primary focus is to assist Dependency Case Managers in the provision of services to families to assist with the retention of case managers. Essential Functions: Supports the case management team to ensure permanency, safety and well being of all children. Assists with daily tasks to ensure contractual requirements are met for all performance measures. Monitors and directs the day-to-day work of Case Management Support Specialist Team. Monitoring must include tracking of medication 5339's, referrals, transportation records, obtaining provider records and all performance contract measures. Reviews and assists with complex cases, provides guidance and support. Develops daily plans for high risk youth to assist with stabilization. Identifies performance needs of staff and develops and implements plans for performance improvement. Provides guidance to staff by coaching, motivating, training and providing staff development activities. Identifies and promotes outstanding performance. Utilizes software for creation of reports for various tracking needs, to include scheduling of appointments and other child well-being initiatives. Assist in completing outstanding issues on the Data Discrepancy report and maintaining FSFN education and medical tabs as requested. Assist in sending client service referrals, gathering documents for packets, Child Resource Record packets, drug screen requests, birth certificate, social security card request and any other administrative request Organize, prioritize and complete all work assignments by the established deadlines. Attends program Supervisor meetings as scheduled and shares information gathered with unit workers. Conducts regular unit meetings with staff to share information, provide training, discuss cases and participate in team building activities. Develops training and staff development plans with each staff person under his/her supervision. Conducts all required performance evaluations with assigned workers in a timely manner. Submits evaluations to APDs and Program Director for discussion and review. Participates in agency CQI activities as required. Other duties and special assignments as assigned Other Functions: All duties are performed in accordance with the following standards: Courtesy: Treats customers, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keeps APD and Program Director fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrates effective oral and written communication skills in daily work. Teamwork: Supports the unit, department and/or organization and works with others to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area and ensures that unit workers do the same. Training: Attends and successfully completes all mandated training courses, must attend and successfully complete “Supervising for Excellence” training curriculum. Must complete all agency requirements to become certified as a Child Welfare Supervisor within required timeframes. Confidentiality: Adheres to all confidentiality rules. On-Call: Supervisors are always expected to be available and on call. Supervisor carries an active cellphone during regularly scheduled work hours, as well as after hours and on weekends, in order to immediately respond to all calls. Other: Complete a minimum of 40 hours of relevant training each full year of employment. Complete agency web-based courses as required. Physical Requirements: Must be able to sit for extended periods and occasionally stand, walk, bend, reach, or stoop as necessary to perform job duties. Must be able to use hands and fingers to operate a computer keyboard, telephone, and other office equipment on a regular basis. Must be able to lift, carry, or move objects up to 20 pounds as required. Must possess sufficient visual acuity to read standard text and data on electronic screens and sufficient hearing and speech ability to communicate effectively in person, by telephone, and through virtual platforms. Work is primarily performed in an office or hybrid office/community environment with occasional travel required. Must be able to maintain attention to detail, manage multiple priorities, and perform effectively in a fast-paced professional environment. Must be adaptable to irregular hours, be flexible to cover on-call as needed, be able to travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Education: Must possess a bachelor's degree in human services field. Child Protection Certification is preferred. Master's Degree is preferred. Experience: Must have 3 years' experience working with children in child welfare services. Prior supervisory experience preferred. Skills: Knowledge of theories and practice of child protection, social work and family assessments. Knowledge of professional ethics related to child protection and counseling. Knowledge of physical and behavioral indicators of abuse and neglect. Knowledge of effective management skills. Knowledge of interviewing techniques. Knowledge of court procedures and legal requirements. Knowledge of methods of collecting, organizing and analyzing data. Knowledge of supervision techniques. Skills in direct observation of staff abilities in interacting appropriately with families, community resources, service providers and other professionals. Ability to assess staff performance and develop performance improvement plans. Ability to analyze the effectiveness of service programs and identify resources or adjust needed to meet needs. Ability to plan, organize and coordinate work assignments. Ability to communicate effectively. Ability to effectively supervise staff members. Ability to understand and apply relevant laws, rules, regulations policies, and procedures. Ability to conduct thorough case staffing's and other meetings. Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Professional appearance and behavior including, but not limited to reporting to work at the scheduled time and seldom being absent from work Effective problem-solving techniques, tackles issues directly and make sound and timely decisions based on information Ability to work as a team Effective organization and time management skills. Ability to prioritize multiple tasks and projects. Adherence to professional ethics; Ability to interact appropriately and effectively with families, children, community resources, service providers, and other professionals both over the telephone and face-to-face contacts. Principal Accountabilities: Reports directly to Assistant Program Director and ultimately, the Program Director Team player with co-workers, administrators and funders Accurate, complete, and timely submission of required statistical reports Adherence to all licensing and quality assurance standards Adherence to agency policies and procedures Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer.

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is seeking a talented Family Specialist who wants to make an impact in the lives of others. Purpose & Impact: The Family support staff is responsible for providing Center orientation to new families and providing direct assistance to families that require additional support in completing applications or referral consents. The position will assist in the implementation and facilitation of family support programming and facilitating center-driven programming and events. Essential Functions: Assist in development and implementation of family support programming. Provide Center orientation to new families. Provide direct assistance to families that require additional support in completing applications or referral consents. Refer and link families to appropriate programs and community resources as needed. Coordinate and facilitate Center-driven programming and events. Support partner agencies with program registration and follow-up. Support the efforts of all CBFRC staff. Document services, maintain records, complete reports, purchase supplies, input data into a data base system. Ensure Center is a safe warm welcoming environment for all. Maintain cooperative working relationship with co-workers, supervisors, families, partners and the community. Work to support Center and collaborative outcomes. Follow all CBFRC Policies and Procedures. Perform targeted outreach as needed. Perform daily operating procedures. Other duties as assigned. Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Understand the value and foundation of the Protective Factors framework. Practice Family Support Principles. Cross trained to perform daily operating procedures. Participate in Center events and work to support contractual outcomes. Obtain training in the Center data system: Attendance and Needs Tracking System and maintain member confidentiality. Bilingual employees may be needed to review and/or translate (verbal or written communications) Attend mandatory trainings and perform other duties as assigned. Physical Requirements: Must have a high level of energy, positive attitude, adaptability to irregular hours. Work flexible hours to include some evenings and Saturdays. Education: High School Diploma or equivalent required. Associate degree preferred. Experience: A minimum of two years' experience in serving families. Skills: The Specialist will be knowledgeable in community resources to provide assistance in implementing strength-based family programming and facilitating center-driven programming or events. Principal Accountabilities: Reports to Center Manager Team player with co-workers and administrators Accurate complete and timely submission of required documents and reports Liaison to community providers. Adherence to agency policies and procedures. Must maintain confidentiality of all client information. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer.

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented Family Specialist who wants to make an impact in the lives of others. Purpose & Impact: The Family Specialist is responsible for providing Center orientation to new families and providing direct assistance to families that require additional support in completing applications or referral consents. The Family Specialist will assist in the implementation and facilitation of family support programming and facilitating center-driven programming and events. Essential Functions: Assist in development and implementation of family support programming Provide Center orientation to new families Provide direct assistance to families that require additional support in completing applications or referral consents Refer and link families to appropriate programs and community resources as needed Coordinate and facilitate Center-driven programming and events Support partner agencies with program registration and follow-up Support the efforts of all CBFRC staff Document services, maintain records, complete reports, purchase supplies, input data into a data base system Ensure Center is a safe warm welcoming environment for all Maintain cooperative working relationship with co-workers, supervisors, families, partners and the community Work to support Center and collaborative outcomes Follow all CBFRC Policies and Procedures Perform targeted outreach as needed Perform daily operating procedures Other duties as assigned Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Understand the value and foundation of the Protective Factors framework Practice Family Support Principles Cross trained to perform daily operating procedures Participate in Center events and work to support contractual outcomes Obtain training in the Center data system: Attendance and Needs Tracking System and maintain member confidentiality Bilingual English/Spanish is required Attend mandatory trainings and perform other duties as assigned. Physical Requirements: Must have a high level of energy, positive attitude, adaptability to irregular hours. Work flexible hours to include some evenings and Saturdays Education: High School Diploma or equivalent required. Associate degree preferred. Experience: A minimum of two years' experience in serving families. Skills: The Family Specialist will be knowledgeable in community resources to provide assistance in implementing strength-based family programming and facilitating center-driven programming or events. Principal Accountabilities: Reports to Center Manager Team player with co-workers and administrators Accurate complete and timely submission of required documents and reports Liaison to community providers. Adherence to agency policies and procedures. Must maintain confidentiality of all client information Why Work With LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Lutheran Services Florida embraces diversity, equity and inclusion in all business practices. LSF is proud to be an equal opportunity employer.

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented Family & Community Engagement Specialist who wants to make an impact in the lives of others. The schedule for this role is Monday - Friday. An 8 hour shift will be assigned within the hours of 7:30 - 5:30! The ideal candidate will be fluent in English to Spanish and or other languages present in the local area! Purpose and Impact: Primary responsibility is performing duties that requires advanced knowledge in the field of social services and using such knowledge and prior work experience to exercise discretion and independent judgment in providing the most appropriate services and support to children and families in the Head Start/Early Head Start program; 1) Conduct eligibility, recruitment, selection, enrollment, and attendance, 2) Facilitate in parent engagement, 3) Provide high- quality health, mental health, nutrition support and resource linkage, 4) Build partnerships with families to assist them in identifying their own goals, strengths, needed services and support system, 5) Assists with developing and implementing family partnership agreements that outline families strategies and timetable for achieving their own goals, and 6) Responsible for the management and recordkeeping of the family comprehensive file etc. Essential Functions: Social Services Initiate collaborative partnerships with parents to establish mutual trust and respect. In collaboration with each family assess their need for social services; develop an individualized plan that responds to the family's need; deliver and/or coordinate the delivery of needed social services to each family through referral or providing director services; review and update as necessary. Conducts and documents follow-up on all referrals. Establish Family Partnership Agreements (FPA) with families and identifies family's strengths, needs and interests to help parents develop and achieve goals within 45 days of enrollment. Facilitate follow-up on Family Partnership Agreement (FPA) goals with families within 90 days and on-going at a minimum of 90 days or more frequently if necessary. Provide comprehensive community resource information to families, individualizing to respond to the family's needs and concerns to the maximum extent possible. Refer families to community agencies/programs; assess accessibility, relevance and usefulness of assistance received. Assist with the establishment and maintenance of ongoing collaborative relationships with community organizations responsive to the concerns of the families of children birth through age 5, pregnant women and their families; participate in community awareness events. Report suspected child abuse and/or neglect following program procedures and Florida law. Serves on a community board located in the area of assigned Head Start/Early Head Start site. Develops a working knowledge of community resources, and visits, at least annually, with major agencies for service delivery updates and community resource guide updates. Eligibility, Recruitment, Selection, Enrollment, Attendance (ERSEA) Implement, document and report on the recruitment, selection and enrollment of potentially eligible children birth through age 5, pregnant women and their families in collaboration with Health and Family Community Engagement Manager. Recruits prospective families and complete the enrollment process. Maintain funded enrollment and fill Head Start/Early Head Start vacancies within 30 days. Accurately verify and determine eligibility for Head Start/Early Head Start enrollment. Monitor attendance and maintain an average daily attendance above 85%. Follow up with any families experiencing participation or attendance problems. Parent Engagement Coordinate and implement monthly parent committee meeting at your assigned center site(s). Maintain accurate records and documentation (e.g. meeting minutes, agenda, training, sign-in sheet, and PC members' eligibility paperwork). Ensure the elected Policy Council representative and/or alternate for assign center site(s) are in attendance for the Program's Policy Council monthly meeting Coordinate monthly parent engagement activites through the A Man Everybody Needs (AMEN) and Ladies of Victory and Empowerment (LOVE) support groups. Implement a comprehensive, individualized and developmental parent engagement and education program responsive to parent needs, concerns and requests that supports parents in their role as the primary influence in their children's lives. Ensure comprehensive, timely two-way communication between parents, Head Start staff, and as appropriate, community individuals and organizations. Encourage parent volunteerism throughout the program. Provide parents regular opportunities to work together and with other community members on activities they helped develop and in which they expressed an interest. Encourage parents to take an active role in making community services more responsive to their goals and needs. Promote full child/family participation in program activities and assist with monitoring and resolution of any problems. Assist parents, including pregnant women, with the transition process into Head Start from Early Head Start or other settings, and from Head Start to kindergarten. Health Assists with the completion of the child health screening, other required screenings and assessments and is familiar with referral requirements. Promote child and family wellness and the establishment of a medical and dental “home” for each HS infant, toddler and preschool child and each pregnant woman; Provide physical/dental/mental health and nutrition education activities that are responsive to the ongoing and expressed needs of parents as individuals and in the parent committee meetings. Provides health, safety and family literacy activities to parents, as appropriate. Assist and support families with engaging and completing the appropriate disability paperwork for their child requiring services. Recordkeeping Ensures an appropriate written transition plan is prepared for all Early Head Start children, six months prior to their third birthday. Documents all efforts to assist families, tracks family partnership efforts and outcomes, records, monitors and follows up on referrals, and submits reports as required. Collect child and family data and enter into ChildPlus; monitor; update; prepare data reports for program use and complete all Program Information Report (PIR) indicators within ChildPlus. Maintain accurate, objective, timely and confidential records documenting all child, family, staff and agency contacts; disseminate appropriately; and document recruitment and enrollment activities. School Readiness Coordinate with center staff to integrate family partnership goals with classroom efforts and to ensure integrated child and family curriculum. While respecting family confidentiality, regularly share information with teachers to ensure coordinated services that meet the individual needs of children and families. Attend parent/teacher conferences as requested. Attend multi-team development meetings and staffings as requested. Ensure an appropriate written transition plan is prepared for all children, six months prior to their third birthday. Program Operations Participates in team management functions of planning, implementing and evaluating family and community engagement goals and objectives. Participates in in-service, workshops, conferences and college courses to enhance skills; and attends all workshops and meetings as deemed necessary by the supervisor Maintains strict confidentiality at all times with respect to Head Start/Early Head Start children, families and staff in accordance with established policies and procedures, including the ability to recognize situations in which confidentiality is required. Other related duties as assigned. Other Functions: Note: The duties above are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described above. Physical Requirements: Mobility: Must be able to sit, stand, walk, and move freely for extended periods of time throughout the workday. Regular movement between classrooms, offices, and community locations is required. Lifting: Must be able to occasionally lift and/or move up to 45 pounds (e.g., program materials, boxes of supplies, or equipment). Visual and Auditory Acuity: Must have adequate vision and hearing (with or without corrective devices) to read documents, use a computer, conduct home visits, observe family and child interactions, and communicate effectively with families and staff. Manual Dexterity: Must be able to use hands and fingers to operate office equipment (such as a computer, phone, copier, etc.) and write or type efficiently. Communication: Must be able to speak clearly and hear adequately in order to interact with families, staff, and community members in person, over the phone, and in virtual meetings. Travel: Must be able to travel locally to perform home visits, attend community events, and engage with service partners; reliable transportation and a valid driver's license may be required. Work Environment Tolerance: Must be able to work in a variety of environments including homes, offices, classrooms, and community settings, which may not always be ADA-compliant. Reasonable accommodation may be made for otherwise qualified persons with disabilities. Education: Bachelor's Degree is required in Social Work or Human Services or related human services field. Experience: At least two years of experience working with children and families in a social services environment. Head Start/Early Head Start experience preferred. Also required: Certification in First Aid and CPR within three months of the date assigned to this position; and successful completion of a Level II background screening and drug screening prior to hiring. Bilingual preferred: English/Spanish or English and other languages present in the local area. Skills: Considerable knowledge of the principles and practices of social work and human behavior. Knowledge of human development and health. Knowledge of social services and health services available in the area. Knowledge of computer data entry processes. Knowledge of family-centered practices. Ability to communicate ideas and instructions orally and in writing. Ability to write reports and business correspondence. Ability to speak before groups of individuals, such as Committees and Staff meetings. Ability to calculate amounts by adding, subtracting, multiplying, dividing and figuring percentages. Ability to interpret an extensive variety of instructions. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to make recommendations and develop implementation strategies. Basic computer skills. Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Principal Accountabilities: Team player with co-workers and central service office staff. Cost effective program operations. Adherence to agency policies, procedures and performance standards. Effective customer service and group leadership. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer.

#nowhiring Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for talented Youth Mentors who want to make an impact in the lives of at risk youth in our male and female group homes. We are looking for people who are willing to work with challenging behaviors while having the ability to make an impact in the youth's lives. This schedule is 2pm-10pm. Must be able to work weekends. Purpose & Impact: Key responsibilities include the direct supervision of youth residents, providing quality care, ensuring a safe and secure environment and transporting and accompany/supervising residents on outside activities. This is a direct service delivery position at a primary location, but the position may work at any one of a number of regional group homes within a reasonable radius as shift needs arise. These group homes house adolescent teens who have aggressive behaviors. The ideal candidate for this role is someone who would be comfortable working with at risk adolescent males and females. The ideal candidate would also not be intimidated by youth who have been impacted by abuse, neglect, and trauma. Take on a challenging role while having the ability to be a mentor and make an impact in the lives of youth. Essential Functions: Provide supportive environment for youth. Assists children with preparing and eating meals, taking baths, maintaining hygiene, administering medication, and performing other daily routine tasks. Transports individual and groups of children for appointments or field trips outside the facility Provide daily security and up-keep of facility. Develops, plans, coordinates, and participates in daily recreational and social activities, including outdoor programs and physical exercise. Consults and communicates with shift leaders, supervisors and professional staff concerning behavior issues and the needs of children As directed, participate in the implementation and monitoring of client case plans. Participate in various in-service training sessions and attend staff meetings Assign and supervise chores in addition to performing light housekeeping duties such as making beds and cleaning laundry, to ensure that the children's residential setting is neat, clean, and orderly. Interviews and responds to critical incidents and emergency situations. Document incidents in the logbook as well as on the appropriate forms. Assists with the initial intakes and discharge of youth. Document in the logbook as outlined in policies and procedures. Conducts group meetings with youth to discuss issues and address concerns. Provides instruction on appropriate behaviors and independent living skills. Observes and documents the behavior, development and needs of children. Maintains daily written records and logs of observations and concerns about individual children. Provides responsive, high-quality services to Community Based Care Lead Agencies, the Department of Children and Families, the Department of Juvenile Justice, the Courts, the School Board and other representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner Other Functions: Perform other duties as assigned by Program Director and/or House Coordinator for various shifts on an “as-needed” basis. Physical Requirements: Ability to remain alert and responsive during all shifts, including overnights and extended hours. Ability to walk, stand, sit, stoop, bend, squat, kneel, and climb stairs frequently throughout the day. Ability to lift, carry, push, and pull up to 25 pounds occasionally. Ability to perform physical intervention or de-escalation techniques if required, consistent with agency-approved crisis management protocols. Sufficient vision and hearing to observe and monitor client behaviors and ensure safety in indoor and outdoor settings. Ability to operate standard household equipment (e.g., washer, dryer, kitchen appliances). Manual dexterity to write legibly, operate a computer, and perform light cleaning and household duties. Ability to work in a variety of environments, including indoor residential settings and outdoor recreational spaces, in all weather conditions. Ability to drive and maintain eligibility to operate agency vehicles, if required for transporting youth. Ability to transport youth in agency van. Ability to accompany youth on field trips and other recreational outings. Certified CPR/First Aid, and crisis intervention required. Valid Florida driver's license and proof of active insurance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED or equivalency completion certification required. Post-secondary education in Human Service field preferred. Experience: This is an entry-level position. One (1) year experience working with youth/troubled youth in an organized/structured setting preferred. Skills: Good organizational, written, and verbal skills. Dependability, discretion, and good judgment are essential. Ability to establish and maintain effective relationships with clients, co-workers, and the general public. Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. This position is assigned to a primary location, but the position may work at any one of a number of regional group homes within a reasonable radius as shift needs arise. Principal Accountabilities: Reports to House Coordinator. Team player with co-workers and administrators. Ensures qualitative care for clients in a safe, secure environment. Adherence to license and quality assurance standards of local, state, and federal agencies. Effective behavior management and supervision of residents during activities. Adherence to all agency policies and procedures. Willingness to respond to requests for coverage with minimal notice. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer.

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented Youth Care Specialist II who wants to make an impact in the lives of youth ages 10-17! Purpose & Impact: This is a direct service delivery position. The Youth Care Specialist supervises residents, provides quality care, ensures a safe and secure environment and transports and accompanies residents with outside activities. You will be the role model and encourage each resident to pursue educational growth as well as everyday life skills. Essential Functions: Provide supportive environment for youth. Provide daily security and up-keep of facility. As directed, participate in the implementation and monitoring of client case plans. Participate in various in-service training sessions. Attend staff meetings, as directed. Assist with supervision of residents during activities. Effectively manages behavior and supervision of residents during activities. Assign and supervise chores. Prepare meals as needed. Screen clients, conduct initial intakes and administer client satisfaction surveys when so directed. Complete required initial paperwork for clients. Oversee shelter clients self-administering all medication. Performs other duties as assigned. Qualifications Physical Requirements: Ability and flexibility to work extended hours and be flexible with scheduling. Valid state driver's license and proof of auto insurance. Education: Must possess a high school diploma or equivalent. Experience: Experience working with youth/troubled youth in an organized/structured setting preferred. Skills/Abilities: Dependability, discretion, and good judgement are essential. Ability to establish effective relationships with clients, co-workers and the general public. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Team player with co-workers and administrators. Certified CPR/First Aid, crisis intervention within the first 90 days of employment. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. LSF is proud to be an equal opportunity employer.

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. Purpose & Impact: This position has the responsibility of ensuring quality care. The individual holding this position monitors daily activities of residents and informs the Program Manager of programmatic issues on a daily basis. Responsibilities include supervising shelter residents intakes and monitoring necessary paperwork for the Centralized Intake component. This is a direct service delivery position. This position is not eligible for remote or hybrid work. This role requires a rotation of days worked and flexibility in shift scheduling. ESSENTIAL FUNCTIONS: Detects and envisions potential safety and security hazards to youth in residence, subsequently making recommendations and implementing corrective actions as appropriate or required. As directed, participates in the implementation and monitoring of client case plans. Assists with day-to-day maintenance of the facility in conjunction with the Program Manager. Assists with ensuring 24-hour direct care staff coverage in conjunction with the Program Manager. Screens clients, conducts initial intakes, and administers client satisfaction surveys as directed. Coordinates and assists with youth intakes and orientation during Intake process. Assists in maintaining reports in coordination with the Program Manager. Supervises youth as needed to include preparation of meals and completion of chores. Supervises and schedules maintenance and upkeep of the program vehicles. Performs related work as required and as directed by the Program Manager. OTHER FUNCTIONS: Performs other duties as assigned by the Program/Operations Director and/or the Program Manager. PHYSICAL REQUIREMENTS: Must be able to remain physically active throughout the workday, including frequent walking, standing, bending, stooping, and lifting. Ability to safely and effectively intervene in crisis situations, including physically guiding or restraining youth when necessary and appropriate, following agency policies and training. Capable of lifting and carrying up to 50 pounds occasionally. Must be able to move quickly and respond promptly to emergency situations. Regularly required to talk and hear; must be able to communicate effectively with youth and team members. Ability to operate standard office equipment, including computers and phones, as needed for documentation and communication. Must be able to work both indoors and outdoors, sometimes in inclement weather. Visual and auditory acuity sufficient to ensure the safety of youth in care. Must have a high level of energy. Must have full physical capabilities such as lifting, bending, cooking, cleaning, and using the telephone. Ability to transport youth in the program vehicle and accompany youth on field trips/recreational outings. EDUCATION: HS Diploma or equivalent. EXPERIENCE: This is an entry level position. Experience working with youth in an organized/structured setting is preferred, at the discretion of Supervisor/Manager. SKILLS: Must have good organization, written, and verbal skills. Dependability, discretion, and good judgement are essential. Must be able to establish and maintain effective relationships with clients, co-workers, and the general public. Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. PRINCIPLE ACCOUNTABILITIES: Reports to Program Manager. Staff are required to attend a mandatory monthly staff meeting Detects and envisions safety and security hazards. Team player with co-workers and administrators. Ensures the maintenance of the shelter. Effective staff management and leadership. Adheres to Agency policies and procedures. Attend all required training. Additional Requirements: Certified CPR/First Aid, crisis intervention, a valid driver's license, and proof of vehicle insurance required. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer.

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for talented Youth Care Specialists who want to make an impact in the lives of youth ages 10-17! This role requires flexibility and Weekends! Purpose & Impact: This position has the responsibility of ensuring quality care. The individual holding this position monitors daily activities of residents and informs the Program Manager of programmatic issues on a daily basis. Responsibilities include supervising shelter residents intakes and monitoring necessary paperwork for the Centralized Intake component. This is a direct service delivery position. This position is not eligible for remote or hybrid work. Essential Functions: Detects and envisions potential safety and security hazards to youth in residence, subsequently making recommendations and implementing corrective actions as appropriate or required. As directed, participates in the implementation and monitoring of client case plans. Assists with day-to-day maintenance of the facility in conjunction with the Program Manager. Assists with ensuring 24-hour direct care staff coverage in conjunction with the Program Manager. Screens clients, conducts initial intakes, and administers client satisfaction surveys as directed. Coordinates and assists with youth intakes and orientation during Intake process. Assists in maintaining reports in coordination with the Program Manager. Supervises youth as needed to include preparation of meals and completion of chores. Supervises and schedules maintenance and upkeep of the program vehicles. Performs related work as required and as directed by the Program Manager. OTHER FUNCTIONS: Performs other duties as assigned by the Program/Operations Director and/or the Program Manager. PHYSICAL REQUIREMENTS: Must be able to remain physically active throughout the workday, including frequent walking, standing, bending, stooping, and lifting. Ability to safely and effectively intervene in crisis situations, including physically guiding or restraining youth when necessary and appropriate, following agency policies and training. Capable of lifting and carrying up to 50 pounds occasionally. Must be able to move quickly and respond promptly to emergency situations. Regularly required to talk and hear; must be able to communicate effectively with youth and team members. Ability to operate standard office equipment, including computers and phones, as needed for documentation and communication. Must be able to work both indoors and outdoors, sometimes in inclement weather. Visual and auditory acuity sufficient to ensure the safety of youth in care. Must have a high level of energy. Must have full physical capabilities such as lifting, bending, cooking, cleaning, and using the telephone. Ability to transport youth in the program vehicle and accompany youth on field trips/recreational outings. EDUCATION: HS Diploma or equivalent. EXPERIENCE: This is an entry level position. Experience working with youth in an organized/structured setting is preferred, at the discretion of Supervisor/Manager. SKILLS: Must have good organization, written, and verbal skills. Dependability, discretion, and good judgement are essential. Must be able to establish and maintain effective relationships with clients, co-workers, and the general public. Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Certified CPR/First Aid, crisis intervention, a valid driver's license, and proof of vehicle insurance required. PRINCIPLE ACCOUNTABILITIES: Reports to Program Manager. Detects and envisions safety and security hazards. Team player with co-workers and administrators. Ensures the maintenance of the shelter. Effective staff management and leadership. Adheres to Agency policies and procedures. Attend all required training. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer.

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented Behavior Support Specialist who wants to make an impact in the lives of others. The schedule for this role is Monday through Friday 8:00am to 5:00pm! Purpose & Impact: The purpose of the Behavior Support Specialist is to perform professional work in behavior management of pre-school children, training and coaching for staff and parents, case management including referral for psycho-educational and mental health services. Responsible for developing, modeling interventions, and monitoring the child's progress and linking parents/families to mental health and/or psycho-educational services. Successful experience working with pre-school age children with behavioral concerns. The work involves linking parents/families to community services, providing support, making referrals and following up on referrals, designing and implementing classroom behavior support plans, providing mental health and behavioral management education to parents and staff, planning and consulting with the contracted mental health professionals. This work is performed under the supervision of the Licensed Mental Health Counselor and is reviewed through conferences, reports and evaluations of program effectiveness. Participates in the HS/EHS Quality Assurance efforts. Essential Functions: Provides parents support to access necessary resources and conducts in-home follow-up, monitoring and training to assure consistency between parents and teachers as needed Teaches effective parenting skills. Participates in the multi-disciplinary case management team meetings, individual and staff conferences, health services advisory meetings, team meetings and other appropriate meetings, as necessary. Performs case management services when appropriate through referrals to mental health service providers, psycho-educational services and other appropriate community agencies and resources. Assists the teacher with understanding and implementing the Behavior Support Plan. Conducts appropriate individual observations and assessments of enrolled children as necessary. Conducts classroom level observations at least twice per year (Fall and Spring). Analyze observation data to monitor improvement in social-emotional learning and behavior management, and plan effective respond to improve child and family outcomes. Provides coaching support to teachers in implementing the Trust-Based Relational Intervention Model (TBRI) with fidelity. Performs crisis intervention activities when necessary. Reviews and supports Behavior Support Plans written for children with behavior concerns by the Mental Health Counselor or contracted Mental Health Provider. Assist Licensed Mental Health Counselor with behavior management training and on-site technical assistance to the centers. Assists with processing internal referrals to Licensed Mental Health Counselor and /or contracted Mental Health Provider. Assists with monitoring services facilitated by the Mental Health Counselor and/or contracted Mental Health Provider. Attends all workshops and meetings as deemed necessary by immediate supervisor and the Executive Director Attends all required staff and parent meetings and activities. Maintains strict confidentiality with respect to children, families and staff in accordance with established policies and procedures. Performs other related duties as assigned. Qualifications Health and Safety: LSF is committed to providing a safe work environment while also focusing on staff wellness. An essential part of all employees' job is the development of safe working practices and adherence to safety rules, including: Following safety warnings and directions at all times. Using personal safety devices or PPE when required. Reporting any unsafe conditions to their supervisor. Following process for reporting suspected child abuse and neglect. Ensure active supervision of assigned children. Following procedures when pulling out children for behavior intervention services or therapy. Reporting unsupervised children, after ensuring child's safety. Physical Requirements: Must be able to lift at least 45 lbs. Reasonable accommodation may be made for otherwise qualified persons with disabilities. Education: Bachelor's degree in educational psychology, mental health counseling, special education, social work, or other related human services degree. Master's degree preferred. Must be willing to complete Trust-Based Relational Intervention (TBRI) Practitioner and Play Therapy certification training within two years of hire. Cost of these training will be covered by the agency with understanding that employee must remain in the position at least two years after completion of training. Experience: Minimum of one year of experience in mental health services for children; or working with pre-school age children with mental or behavioral disabilities; or experience implementing Behavior Support Plans for pre-school children; or any equivalent combination of related training and experience. Bilingual preferred: English/Spanish or English and other languages present in the local area. Also required: Certification in First Aid and CPR within six months of the date assigned to this position; and successful completion of a Level II background screening, local criminal record check and drug screening prior to hiring. Knowledge, Skills and Abilities: Knowledge of behavior management techniques for the classroom. Knowledge of child developmental stages. Ability to establish and maintain effective working relationships. with diverse parents, staff and community residents. Ability to express ideas clearly, both orally and in writing. Knowledge of mental health and psycho-educational services. Understanding of low-income families, cultural differences and group dynamics. Ability to establish and maintain effective working relationships with parents, staff, mental health providers and community agencies. Exceptional organization skills and attention to detail are required and the candidate must be able to meet designated deadlines. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer.

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented Bilingual Licensed Clinician who wants to make an impact in the lives of children and families. The ideal candidate will be bilingual in English to Spanish! Purpose & Impact: Conducts mental health assessment and provides ongoing clinical services to the Unaccompanied Children (UC's) referred to the Dream Center. In collaboration with the case management team, these services will be provided on an intensive, short-term basis and will require fluency with the policies of the Office of Refugee Resettlement (ORR). Essential Functions: Conduct clinical intake assessment and provide ongoing clinical and crisis interventions for clients. Screens UCs for human trafficking concerns. Collaborate regularly with case management team to provide the clinical perspective in the assessment, service provision, and discharge of UCs within the ORR-mandated timeframes. Conduct weekly individual counseling sessions and weekly group counseling sessions with UC clients. Conduct sponsor assessments and provide clinical expertise in sponsor reunification cases. Apply a working knowledge of child welfare best practices to protect all clients in care and mitigate risk factors where possible. Maintain documentation of all clinical activities in accordance with ORR policy Maintain an updated, working knowledge of DHS and UC/ORR policy and operating procedures. Meet regularly with supervisor to consult on cases, review case plan decisions, and evaluate client progress. Provide translation support as needed for clients, sponsors, and staff. Other duties as assigned. Other Functions: To perform other related duties as assigned. Physical Requirements: Must be able to drive, have a valid Florida Driver's License and maintain a clean driving record. Must be able to work flexible and long hours. Must be able to work in a fast-paced environment. Education: Master's degree in social work with clinical experience in the program, or master's degree in psychology, sociology, or other relevant behavioral science in which direct clinical experience is a program requirement. Must be licensed or eligible for licensure. Experience: Minimum of 2-4 years of experience relevant to the position and working with vulnerable, immigrant or migrant populations. Must have experience working in a residential facility. Skills: Excellent organizational and time management skills Ability to collaborate with others, including case management staff, educational team members, and supervisors. Ability to practice cultural sensitivity and work effectively with diverse populations. Ability to be flexible with working hours and on-call responsibilities. Excellent writing skills Computer skills sufficient to perform essential functions (using the UC Portal, Microsoft Office, and any internal case management software) Bilingual in Spanish and English Required Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Principle Accountabilities: Reports to Lead Licensed Clinician Team player with co-workers Accurate, complete and timely submission of required financial reports, forecasts, proposals, and analysis. Cost effective program operation. Adherence to agency policies and managements Effective staff management and leadership Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer.