Quality Analyst - Remote
Minneapolis, MN jobs
Description & Requirements Maximus is seeking a detail-oriented and experienced Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met.
- Collaborate in developing new procedures and update existing procedures when changes occur.
- Analyze reports on operational performance and provide solutions to identified issues.
- Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues.
- Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project.
- Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate.
- Assist with monitoring performance and meeting contractual requirements using system applications.
- Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows.
- Assist with staff training for the purpose of achieving and maintaining quality program goals.
- Analyze effectiveness of key initiatives and quality improvement efforts.
- Perform other duties as assigned by management.
• Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team.
• Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting.
• Assist the center with taking calls as needed to support operations and maintain service levels.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
• Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback.
• Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets.
• Maintain strong organizational skills to effectively track monitors across different lines of business
• Collaborate in the development and revision of procedures in response to operational changes.
• Analyze operational and quality data to identify trends, gaps, and opportunities for improvement.
• Make recommendations based on data analysis to enhance performance and service delivery.
• Participate in and contribute to calibration sessions to ensure consistency in quality evaluations.
• Assist in training initiatives aimed at improving agent performance and overall quality scores.
• Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents.
• Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making.
• Take calls as needed to support center operations and maintain service levels.
• Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics.
• Perform other duties as assigned by management.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
50,000.00
Maximum Salary
$
61,000.00
Easy ApplyOutside Medical Sales Representative
Minneapolis, MN jobs
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Flexible schedule
Bhakti Brain Health Clinic is looking for an Outside Sales professional to join our dynamic team! Were seeking a reliable, self-motivated team-player who is dedicated to generating new business opportunities, building strong relationships with clients, professional growth and service to others. The ideal candidate will have at least 2 years of outside sales experience. In this role you will be responsible for generating new business, outreach at trade shows, and promoting our products and services in the market. The successful candidate will have a passion for sales, a proved track record in outside sales, outstanding communication skills, and someone who is motivated to streamline processes for every aspect of the job. If this is you, then we should talk!
Responsibilities
Self-generated leads through cold calling, handing out fliers/brochures, door hangers and developing relationships. Ability to develop and maintain a steady stream of new prospects, sale projections & analysis.
Tabling at industry-specific conferences and gatherings.
Conduct product demonstrations to showcase our offerings to potential clients (Lunch and Learns, in clinic, and when doing outreach to new businesses).
Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
Stay informed about industry trends and competitor activities to effectively position our products in the market.
Provide excellent communication to the customers and potential customers to ensure they understand the products, process and services needed.
Demonstrate a comprehensive understanding of insurance, waivers and fee for service requirements, our product offerings, and the related processes.
Work with current customers to gain new referrals.
Identify and build relationships with potential new referral partners.
Train referral partners ie: health coaches, etc., on our products, services, and website as needed.
Plan and make visits to referral partners and prospects on weekly basis
Submit weekly call reports on visits that include opportunities, complaints, and new product requests
Submit weekly expense reports with appropriate documentation
Address customer queries and concerns promptly
Maintain up-to-date knowledge about BBHC products and services
Business to Business sales: develop strategic relationships with local builders and commercial leads.
Develop Sales and market strategies to exceed the companys Sales objectives through the development and expansion of new markets and revenue streams
Foster a positive culture through clear leadership and open communication
Utilize internal tools and systems, to optimize processes and enhance productivity.
Qualifications
Proven experience in outside sales or retail sales, with a strong understanding of sales techniques.
Familiarity with Salesforce, High Level, or similar CRM software is preferred.
Excellent communication and interpersonal skills to build rapport with clients.
Strong business development skills with the ability to identify market opportunities.
Ability to conduct effective product demos that engage potential customers.
A proactive approach to cold calling and lead generation.
Strong organizational skills with the ability to manage multiple accounts simultaneously.
Join us as an Outside Sales Representative where you can leverage your skills in a rewarding environment that values growth, innovation, and customer satisfaction!
About Bhakti Brain Health Clinic
Our everyday work and interactions are rooted in our Core Values:
Cooperation
Our clinic is built on a belief that we all do better when we all do better (Paul Wellstone). This value embodies the deeper meaning of the word cooperation, the manifestation of an ongoing commitment to relationship and mutual support. At the core of this value is the vow to adhere to the idea that sometimes I give and sometimes I receive. The embodiment of this idea moves us all forward together. As John F. Kennedy stated, A rising tide lifts all boats.
Holistic
We hold a holistic perspective of the workplace - a culture embedded in a mesh work of interconnectedness and interdependence; there are aspects we are responsible
for
and ones we are responsible
to
. Our clinic culture recognizes each individual is a whole on-to themselves and at the same time a part of a larger whole, their department, their company, their community. We encourage, expect and support each individual to act with a sense of responsibility, empowerment, and both agency and connectedness in all they do.
Growth
We value personal and professional growth. Maya Angelou once stated, When we know better, we do better. We support each other to exemplify a growth mindset. As a clinic we demonstrate commitment to our, and our employees, growth. In doing so, each of us gives the best of who we are while we continue to learn and cultivate our own capacities and grow toward a personally and professionally rewarding career.
Openness & Being of Service
Our general response to clinic and colleague needs, issues, and concerns is, first and foremost, how can I help? We deeply value the act of being of service. This isnt an ideological value, it is a lived one each and every day. This act of service carries through to our clients and professional collaborations. We value openness, characterized by the word, yes, and the intention to consider all possibilities without preconceived notions
Job Types: Part-time, Contract
Pay: From $20.00 per hour plus bonus structure
Expected hours: 20 30 per week
Flexible work from home options available.
Medical Director, Home Based Medicine
Bloomington, MN jobs
HealthPartners is looking for Medical Director to join our Home-Based Medicine team. This role will be a 1.0 FTE with 0.30 FTE dedicated to the medical director role and 0.70 dedicated to clinical. This is a unique opportunity to make a meaningful impact on the lives of patients with advanced illness by shaping the future of care delivered in the home.
The Medical Director of Home-Based Medicine (HBM) will provide clinical and operational leadership across HealthPartners' innovative home-based care programs. You'll help define and guide best practices, scope of care, and clinical quality across multiple care pathways, including Home Based Primary Care, In Home Complex Care and Transitional Visits. This work is being done in close collaboration with the Advance Care Primary Care (ACPC) clinic, as well as many other departments caring for patients with advanced illness in this space. In addition to leadership responsibilities, the Medical Director will dedicate a portion of their time to direct patient care, primarily in the home setting, with a smaller portion of clinical work occurring in the Advanced Care Primary Care (ACPC) Clinic.
You will be joining a team that is supportive and respectful of one another and deeply committed to the mission of HealthPartners. Here, you'll become a partner for good, helping to improve the health and well-being of our patients, members and community. Our commitment to excellence, compassion, partnership and integrity is behind everything we do. It's the type of work that makes a difference, the kind of work you can be proud of. We hope you'll join us.
QUALIFICATIONS: The position requires board eligibility/board certification, preferably in Hospice and Palliative Care, Internal Medicine, or Family Medicine. Preferred candidates will have a minimum of 2 years leadership/administrative experience and demonstrate ongoing commitment to leadership development. The ideal candidate will have a deep understanding of innovative care models for complex patients within a diverse clinical setting.
BENEFITS:
HealthPartners benefit offerings (for 0.5 FTE or greater) include medical insurance, dental insurance, 401k with company contribution and match, 457(b) with company contribution, life insurance, AD&D insurance, disability insurance, malpractice insurance for work done on behalf of HealthPartners as well as a CME reimbursement account. Our clinician well-being program provides a wealth of information, tools, and resources tailored to meet the unique needs of our health care professionals, including physicians, advanced practice clinicians (APCs) and dentists. HealthPartners is a qualified non-profit employer under the federal Public Service Loan Forgiveness program.
TO APPLY:
For more information about the position or to apply, please contact Judy Brown, Sr. Physician and APC Recruiter at *********************************. For immediate consideration, please apply online.
Auto-ApplyBusiness Analyst, Operations & Process Improvement (Remote)
Minneapolis, MN jobs
Description & Requirements We are seeking a Business Analyst, Operations & Process Improvement to support program activities by gathering and interpreting business requirements, optimizing operational processes, and delivering actionable insights to guide management decisions. The ideal candidate demonstrates strong analytical reasoning, works collaboratively with business owners and operational teams, and develops innovative solutions to improve system performance and efficiency.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Apply strong analytical reasoning to understand end user's requirements and transform them into operational applications.
- Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs.
- Extract, analyze, and report data to support program activity and assist in management decision making.
- Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program's service-level agreements,)
- Work closely with operations staff to define requirements, test criteria, and identify success factors.
- Collect, review, and document business requirements, specifications, and recommendations related to new processes, functionality, and proposed solutions.
- Extract, tabulate, and analyze data to support program activity and assist in management decision-making.
- Work closely with business owners, operations, users, and systems staff to improve business efficiency and deliver effective solutions.
- Collaborate effectively with internal and external business partners to ensure successful solution delivery.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience.
- Bachelor's degree in a related field, or an equivalent combination of education and experience.
- 3 years of relevant professional experience
- Experience documenting business requirements, processes, and recommendations.
- Proficiency with Microsoft Excel, Word, PowerPoint, and other MS Office products.
- Ability to collaborate effectively with internal and external stakeholders.
- Strong presentation skills and ability to communicate findings to non-technical audiences.
- Strong analytical and problem-solving skills.
Preferred Requirements
- 3 years of experience gathering and interpreting information to support process or operational improvements
- 5 years of experience working with data to identify trends, support decision-making, or evaluate program performance
- 3 years of experience in business analysis, operations support, or a related analytical role.
- Advanced proficiency with Microsoft Excel, Word, PowerPoint, and other MS Office products.
Home Office Requirements
- Maximus provides company-issued computer equipment and cell phone
- Reliable high-speed internet service
* Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
* Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
68,000.00
Maximum Salary
$
75,000.00
Easy ApplyPayroll Manager
Maple Grove, MN jobs
Benefits:
401(k)
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Payroll Manager Location: Maple Grove, MN | Minimum of two days on-site each week
Position Summary
The Payroll Manager oversees all payroll and fleet functions for a multi-state, 1,500-employee ESOP organization. This role ensures the accurate and timely processing of bi-weekly payroll, maintains compliance with federal and state regulations, leads the payroll team, and partners with ADP, PeopleSoft, and internal departments to support daily operations. The position requires strong analytical capability, exceptional attention to detail, and a continuous-improvement mindset that supports long-term projects such as automation initiatives and the rollout of Microsoft 365 tools.
The Payroll Manager also oversees the company's delivery fleet of approximately 50 vehicles, working closely with stores, risk/insurance, and third-party vendors to ensure compliance, operational readiness, and accountability.
Key ResponsibilitiesPayroll Operations (Primary Scope)· Oversee the preparation, review, and processing of bi-weekly, multi-state payroll for approximately 1,500 employees· Manage and validate personnel changes and time data in PeopleSoft· Ensure accurate calculation of regular pay, overtime, differentials, bonuses, garnishments, deductions, and benefits· Maintain compliance with federal, state, and local wage and hour laws, including requirements tied to new legislative mandates (MN Paid Leave 2026, OBBB, etc.)· Monitor regulatory changes and advise leadership regarding operational impacts and required modifications· Oversee payroll tax processes in partnership with ADP; validate tax filings and resolve discrepancies· Maintain and update payroll policies, procedures, controls, and documentation· Lead and develop the payroll team (currently one payroll staff), including training, cross-training, and performance management· Respond to employee and management inquiries regarding payroll, pay changes, and system functionality· Support setup of new states, new business entities, and new payroll tax jurisdictions· Maintain the confidentiality and security of all payroll data Process Improvement & Systems· Play a key role in the company's automation workstream, assist in identifying manual processes, mapping workflows, and supporting build/testing· Lead adoption of Microsoft 365 tools within the payroll function· Partner with IT and Finance on scheduled system upgrades, configuration changes, and data integrity initiatives· Support ad hoc reporting needs and data analysis for Finance, HR, and Leadership Fleet Management· Oversee administration of the company's ~50-vehicle delivery fleet, including assignments, transitions, repairs, and compliance documentation· Serve as the primary point of contact for the leasing company, insurance partners, and internal stakeholders· Ensure vehicle incidents, claims, and maintenance are processed in accordance with policy· Maintain and update fleet policies and procedures Qualifications· 5+ years of progressive payroll experience, including multi-state payroll· Strong working knowledge of wage and hour laws, tax rules, and compliance· Fluency in PeopleSoft Payroll or equivalent ERP payroll module· Experience preparing or managing mid-size payroll (500+ employees)· High proficiency in Excel and Microsoft 365 environments· Strong analytical, organizational, and leadership skills Preferred· Bachelor's degree in Accounting, HR, Business, or related field (or equivalent experience)· Experience with ADP or equivalent tax filing service· Experience in a retail, healthcare, or distributed workforce environment· Experience implementing or supporting automation initiatives Physical DemandsThe physical demands described here are representable of those that must be met by an employee to successfully perform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position involves in-office work and may include long periods of sitting. While performing the duties of this job, the employee is also frequently required: to stand, talk and hear, use hands and fingers, handle, or operate objects, tools, or controls, and to reach with hands and arms.The employee must occasionally lift and/or move up to 40 pounds. (Review the “Safe Lifting Techniques” policy). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception, and the ability to adjust focus.
We offer competitive wages, medical, dental, vision, life, 401k, Employee Stock Ownership Plan, paid holidays and vacations, and a store discount for you and your family.
Thrifty White Pharmacy is an Equal Opportunity Employer.
Pharmacy Innovator of the Year by Drug Store News
Flexible work from home options available.
Compensation: $75,000.00 - $124,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Thrifty White Pharmacy is a pharmacy chain fully owned by our employees. We are committed to the communities we serve and believe that our services and products must exceed the expectations of our customers.
Being an industry leader in innovation, our employee owners have been able to develop and implement several programs and initiatives that allow our team to practice at the top of their license, making them an invaluable asset to our pharmacy operations.
As a dynamic organization, we have a variety of different practice sites and positions.
No experience is necessary for most of our Pharmacy Technician positions! As detailed further down this careers page, Thrifty White offers Pharmacy Technician-in-Training programs at no cost to the employee!
Auto-ApplyCrisis Counselor - Fully Remote in Minnesota
Henderson, MN jobs
Job Details Indeed - MN - Anywhere, MN Fully Remote Full Time $24.35 - $26.35 Hourly None Swing Health CareBenefits and Compensation: Benefits
Comprehensive medical, dental, and life insurance plans
401(k) retirement plan with company match
Short-term and long-term disability (STD/LTD) coverage
Employee Assistance Program (EAP) services
Accrued Paid Time Off (PTO) package, earning up to 4 weeks of vacation in your first year
Company-matched student loan repayment program
Opportunities for career growth and advancement
Education and Experience Requirements
Education Requirement:
Bachelor's Degree from an accredited 4 year college or university.
Experience Requirement:
Minimum of 1 year direct experience in Behavioral Health or Social Services
Location Requirement:
Fully Remote in Minnesota
Who We Are:
Protocall Services is a national leader in crisis intervention, providing effective solutions and resources 24/7. Recognized nationally, Protocall has consistently received Top Workplace awards over the past five years, establishing itself as one of the top workplaces in the healthcare industry nationwide.
We are telephonic first responders for: Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, college and university counseling centers, and Employee Assistance Programs.
Headquartered in Portland, Oregon, Protocall is a remote first organization that serves customers in the U.S and Canada with a team of fully-integrated professionals in select states across the US and Canada.
About Protocall: Who You Are:
You are a compassionate and empathetic professional with exceptional communication skills and the ability to actively listen and connect with others. You are comfortable communicating with individuals in various states of crisis, whether over the phone, via text, or through other methods of interaction, providing support with empathy and professionalism. You thrive in high-pressure, high-stakes environments, remaining calm and focused while employing effective crisis intervention techniques. Your solution-focused mindset, problem-solving abilities, and resilience enable you to navigate complex situations with patience and clarity.
You excel at multitasking, seamlessly managing intense calls while handling multiple tasks and navigating computer systems efficiently. A strong background in psychology, social work, counseling, or a related behavioral healthcare field is essential, and experience in crisis support or similar roles is highly valued.
Integrity and confidentiality are at the core of your work. You maintain the highest ethical standards and uphold privacy in every interaction. You have a secure, HIPAA-compliant workspace with a locking door which is a non-negotiable to ensure caller confidentiality and privacy. Additionally, you embrace Protocall's fully remote work model, ensuring you have a stable, wired internet connection that directly connects to the work computer provided by Protocall. This setup must meet company standards to maintain the safety and trust of callers.
Primary Responsibilities:
Maintain a secure, HIPAA-compliant private workspace at home to ensure focus and confidentiality.
Engage with individuals over the phone, providing support to those experiencing emotional distress or mental health challenges.
Build rapport and foster client engagement during calls.
Assess and mitigate risk while maintaining accurate, thorough documentation.
Provide resources, information, and referrals as needed.
Assist callers in identifying positive coping strategies and developing safety plans.
Intervene during emergencies when necessary.
Stay calm, professional, and focused while multitasking in a fast-paced environment.
This role is ideal for someone who is dedicated to making a positive impact, capable of navigating high-pressure situations, and committed to providing unwavering support to individuals in need.
What You Can Expect as a New Employee:
As part of Protocall's 24/7/365 crisis call center, you must demonstrate flexibility in your availability, including a regular willingness to work holidays and weekends. This role begins with an intensive, paid six-week virtual cohort training program designed to refine your skills and ensure readiness for the role. During this time, you will develop your skills through various learning modalities, including book learning, group sessions, roleplay, and live call-taking.
This training is an opportunity to enhance your abilities, fill knowledge gaps, and fully prepare you for your role as a telephonic first responder, delivering professional and compassionate support to individuals in crisis. In order to successfully complete this cohort training program, you are expected to develop fluency and demonstrate proficiency in key crisis care skills. Successful completion of this training is necessary for continued employment beyond this 6 week cohort training program.
Six Week Cohort Training Schedule: You will attend a regular Monday through Friday, 8:00 AM to 4:30 PM PST cohort training program for six weeks.
Post Cohort Training: After successfully completing Cohort Training you will begin your regular schedule. This schedule is developed in partnership with Protocall's Scheduling Department, during your Pre-Hire/Onboarding process.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
Client Relationship Manager
Saint Paul, MN jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**_Responsibilities_**
+ Responsible for regularly reviewing weekly, monthly & quarterly - program activities with the client.
+ Attend all program and client meetings, takes detailed meeting notes during client interactions and internal strategy sessions, ensuring all key points and decisions are documented.
+ Monitors all program's activities and IT projects associated with the program
+ Includes setting due dates and responsible parties
+ Follows up on action items from meetings, ensuring that responsibilities are clear, and deadlines are met
+ Regular reporting out of all program's activities
+ Solicit feedback from the activity/task owners on sub-tasks
+ Maintain up-to-date activity timeline, articulate progresses and delays
+ Develops and manages activities timelines to ensure all deliverables are completed on schedule.
+ Obtain consensus for activities risks, decisions and closures
+ Coordinates cross-functional teams to ensure alignment and timely completion of tasks related to program activities.
+ Facilitates communication between internal teams and external clients to ensure all activities objectives are understood and met.
+ Escalate delayed activities to program's leadership
+ If activity owners are missing deadlines consistently and/or are unresponsive.
+ Managing contract amendments and project change requests for the client.
+ Coordinates customer interactions with internal & external partners to meet the evolving business needs of the client.
+ Responsible for sharing and presenting current and future program expectations during weekly meetings with client leadership in addition to Quarterly Business Review meetings with client's Access and Marketing teams.
+ Manages client access to internal applications including client-facing data reports and data streams with 3rd party vendors.
+ Oversee daily operations and ensure alignment with client expectations and internal standards
+ Supports audits and regulatory reviews as needed
+ Ensure financial billing accuracy
+ Contact healthcare professionals for clarifications and information as needed
**_Qualifications_**
+ Min 5 years related client services experience, preferred
+ Min 5 years' experience in managing complex program activities with high accountability, preferred
+ Bachelor's degree preferred
+ Ability to travel - less than 25%
+ Proven product knowledge in business area
+ Licensed pharmacy technician in Texas preferred
**_What is expected of you and others at this level_**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of program activities.
+ Own and develop tracking tools to achieve specific program management goals and activities.
+ Create and participate in recurring business review presentations
+ Recommends new practices, processes, metrics, or models
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required.
This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $80,900.00 - $92,400.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/19/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Consult & Liaison Psychologist - St. Cloud, MN - PhD or PsyD
Saint Cloud, MN jobs
CentraCare is hiring Consult & Liaison Psychologists!
Find your purpose on our adult behavioral health team. You'll make a difference by providing outpatient diagnostic assessments, psychological testing, and psychotherapy services. You will serve patients and their families impacted by anxiety, depression, pain, stress, and trauma issues.
Position Information:
Positions available in St. Cloud
Ability for some remote work, in addition to onsite work
This position offers a variable schedule, primarily Monday-Friday during daytime hours, with occasional evenings, nights, and weekends as needed
Full benefits package, sign-on bonus, medical & dental, retirement, relocation etc.
No nights, holidays, weekends, or call
Work collaboratively with other specialty care and IBH psychologists, psychiatrists, psychotherapists and other medical providers.
Provide outpatient diagnostic assessment, psychological testing, and psychotherapy services.
Opportunity to develop part of your practice in areas of interest- neuropsychological testing, group therapy, or consultation in one of our partial hospital programs, or inpatient mental health unit.
Preference given to licensed psychologists/psychotherapists having previous experience with outpatient services in a Behavioral Health Specialty Clinic.
PhD or PsyD in Clinical or Counseling Psychology is required.
Minimum of one-year experience is preferred.
Completion of post-doc training year prior to start date preferred.
Licensure by the State of Minnesota Board of Psychology as Licensed Psychologist (LP) must be obtained within 18 months of employment. Licensure at the time of employment is preferred.
Position Details:
Pay and Benefits for Psychologists
Starting pay begins at $92,092 per year; exact wage determined by years of related experience
Salary range: $92,092 - $138,127 per year
Salary and salary range are based on a 1.0 FTE, reduced FTE will result in a prorated offer rate
Full-time benefits: medical, dental, PTO, retirement, employee discounts and more!
Position Qualifications:
PSYCHOLOGIST
PSYCHOTHERAPIST
Master's Degree in Psychology, Social Work, Marriage and Family Therapy, Counseling or related Human Services field required.
State of Minnesota licensure required, need to have one of the following:
The Board of Psychology as a Licensed Psychologist (LP) or the Board of Social Work at Independent Clinical level (LICSW) or the Board of Marriage and Family Therapy as a Licensed Marriage and Family Therapist (LMFT) or the Board of Behavioral Health & Therapy as a Licensed Professional Clinical Counselor (LPCC).
Minimum of one-year experience preferred.
ASSOCIATE PSYCHOTHERAPIST
Master's Degree in Psychology, Social Work, Marriage and Family Therapy, Counseling or related Human Services field required.
State of Minnesota licensure required, need to have one of the following:
The Board of Social Work as a Licensed Graduate Social Worker (LGSW) or Licensed Independent Social Worker (LISW) or the Board of Marriage and Family Therapy as a Licensed Associate Marriage and Family Therapist (LAMFT) or the Board of Behavioral Health & Therapy as a Licensed Professional Counselor (LPC).
Full MN licensure (LP, LICSW, LMFT or LPCC) for independent practice is required within 5 years.
Clinical internship experience relevant to the position is preferred.
CentraCare
CentraCare is committed to the patients and families we serve in the communities we call home throughout Central, West Central and Southwestern Minnesota. We listen then serve, we guide and heal-because health means everything.
Has grown to be one of the largest health systems in Minnesota
Leading provider of rural health in the state
Recent investment in system-wide employee culture
Innovative population health and wellness initiatives
Collaborative physician and administration leadership model
Access to more than 40 medical and surgical specialties
Work for an organization that offers nationally recognized care. View our most recent awards by clicking here
St. Cloud, Minnesota
St. Cloud is a wonderful place to live, work and raise a family. Enjoy easy access to Minneapolis/St. Paul but live in low stress and relaxing community.
60 minutes from Minneapolis
Mini-metro area in the heart of lake country
Four season recreation
Theatre and arts
Excellent education options
Family friendly
Four colleges
For More Information, Visit These Links
About CentraCare
CentraCare Physician Recruitment
City of St. Cloud
St. Cloud Chamber of Commerce
St. Cloud Area Convention and Visitors Bureau
St. Cloud Times
EEO/AA
CentraCare Health has made a commitment to diversity in its workforce and all individuals, including, but not limited to, individuals with disabilities, are encouraged to apply.
Auto-ApplyRegistered Dietitian (Hybrid)
Minnesota jobs
Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That's why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.
Registered Dietitian
The Registered Dietitian provides nutrition therapy to clients in intensive programming by conducting nutrition assessments, developing individualized care plans, monitoring on-going medical/nutrition conditions and client progress, as well as providing nutrition education to improve client nutrition state and relationship with food. The Program Dietitian works closely with the multidisciplinary team in developing case conceptualization and providing coordinated eating disorder care to clients and their families/communities of support.
Compensation Range:
Registered Dietitian: $59,100 - $65,000
Final compensation offered will be within pay range based on qualifications/experience met for position.
Schedule:
Monday-Thursday 11:00am-7:00pm, Friday's is 8:00-4:00pm
Hybrid
Supporting Virtual IOP Adult Programming in addition to an Outpatient caseload
How Registered Dietitians Empower Recovery:
Conducts nutrition assessments for all assigned patients in accordance with policy and procedures and in compliance with all regulatory standard
Provides individualized nutrition therapy to all assigned patients.
Conducts nutrition assessments for all assigned patients in accordance with policy and procedures and in compliance with all regulatory standards.
Provides group nutrition education as assigned.
Supports plating and provides active meal coaching/support for clients in Therapeutic Supported Meals as assigned.
Contributes to multidisciplinary case conceptualization and treatment planning.
Provides nutrition specific transition/aftercare planning for all patients including communication with internal and external dietitians to ensure coordination of care.
Documents all nutrition care in a clear, concise, and professional manner using the EHR, in compliance with policies and procedures and regulatory standards.
Education / License Qualifications:
Current Registered Dietitian license in the state of employment required.
Master's Degree required.
Additional Qualifications:
DBT, CBT, FBT experience preferred.
Eating Disorders treatment experience preferred
Computer proficiency required.
Excellent written and verbal communication skills required.
What we offer:
Employee Benefits: We understand the importance of a well-rounded benefits package. That's why we're dedicated to providing a range of plans to meet your needs.
For full-time employees, we offer:
HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
Dental insurance (Delta Dental)
Vision insurance (EyeMed)
Short-term and long-term disability insurance
Company-paid life insurance
401(k) plan available two months after start date
Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation
Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.
Auto-ApplyEHR Product Demonstration Specialist
Minnetonka, MN jobs
The role of the EHR Product Demonstration Specialist is to provide dynamic presentations of MEDITECH solutions to prospective and existing customers. The ideal candidate must have superior presentation skills in order to appropriately articulate and highlight the sophistication of MEDITECH's solutions.
As a member of our Sales and Marketing team, your job would involve:
* Providing dynamic presentations and demonstrations of MEDITECH healthcare solutions to customers and prospects
* Providing a strong narrative in presentations of contemporary healthcare industry initiatives and how MEDITECH solutions address those needs
* Reviewing and responding to "Requests for Proposal" (RFPs), along with our sales team
* Participating in Development and product management meetings as required to offer front line, field-level perspectives, and input
* Requiring an average travel commitment of 50-60 percent anywhere within the United States and Internationally
* Representing MEDITECH at industry trade shows
Requirements
* Bachelor's or associate degree preferred and/or 2-3 years applicable work or military experience
* Exceptional presentation skills
* Exceptional communication skills - written and verbal
* High comfort level presenting to and interacting with all levels of management, including C-Suite
* Ability to diagnose and remedy common technical issues
* Hospital experience (particularly in a clinical area such as Nursing, Pharmacy, Radiology, Lab, etc.) preferred, but not required
* 3-5 years of experience in Enterprise Health Record industry knowledge and experience preferred, but not required
* Previous sales or software experience desired
* Passion for healthcare and technology
* Strong capacity to actively listen and qualify questions
* High degree of professionalism
* Knowledge of hospital and healthcare operational processes and requirements to be applied in product presentations
* Ability to work and travel independently and as part of a team
* Proven ability to set goals and meet deadlines
* Exceptional self-management and organizational skills
* Ability to work efficiently under pressure
* Ability to successfully execute remote presentations
* Ability to create, build and deliver customized presentation content
* You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption.
Hiring salary range: $58,800- $90,000 per year.
Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.
MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.
This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
IT LD Systems Engineer - Remote
Rochester, MN jobs
Key responsibilities of Lead Systems Engineer position in Server Maintenance & Operations unit include providing technical leadership and engineering oversight for the Server Maintenance & Operations team, guiding and reviewing teamwork, ensuring SLA adherence, producing, and maintaining technical documentation and driving successful execution of operational tasks and project deadlines. This role serves as the primary escalation point for mission-critical break/fix issues and major incidents, engaging with internal and external stakeholders. Additionally, this position acts as a key liaison with technical partners across IT for all server operations-related matters.
Work will be reviewed for quality, timeliness, and adequacy at predetermined milestones. The successful candidate will have strong technical skills with evidence of excellent problem identification/resolution, and an ability to communicate effectively with application teams, hosting teams, and all levels of management. Incident and problem-management skills for mission-critical environments. Knowledge of security compliance, vulnerability remediation, and ITIL practices. Excellent knowledge of Servers is required along with the ability to thrive in an interrupt-driven, multi-tasking environment with limited supervision.
Advanced knowledge of multiple operating systems, including configuration, internals, and maintenance processes. Experience with enterprise patching and automation tools (e.g., SCCM, Ansible, PowerShell/Bash).
Works independently. Accountable for project results and goals set by senior Mayo leadership. Managerial/supervisory responsibility for personnel and management of projects requiring substantial inter-organizational and intra-organizational coordination. Directly oversees the activities of the staffs assigned to the development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, and the configuration and support of hardware systems. Provides leadership in the design, selection, and application of the of information systems resources to satisfy the requirements of the systems. Develops proposals that consider alternatives and business case gains needed for comprehensive institutional consideration. Works effectively across departmental organizations gaining consensus of stakeholders. May serve as Secretary, Assistant Secretary, or member of IT for institutional committee. Work is reviewed for long-term goal attainment.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
This position requires a Bachelor's degree plus 5 years of demonstrated technical experience and 1 year of demonstrated leadership experience or an Associate degree plus 7 years of demonstrated technical experience and 1 year of demonstrated leadership experience. A high school diploma and 9 years of demonstrated IT technical experience focused on system hardware design, ordering, configuration, testing and implementation of multiple projects simultaneously in a large, complex organization like Mayo Clinic plus 1 year of demonstrated leadership experience may be considered in lieu of the degree. Bachelor's degree in information systems, business management, finance or related field; Master's degree in a relevant technical or management discipline helpful. Master's is Preferred.
MCSE, CCNA, or other IT related certifications. Experience working in healthcare technology. Bachelor's degree in information systems, business management, finance or related field;
MCSE, CCNA, or other IT related certifications. Experience in system hardware design, ordering, configuration, testing and implementation of complex projects. Candidates with most of the following demonstrated competencies will be considered: Problem analysis and resolution; Excellent communication, organization, problem solving and facilitation skills; Verbal and written communications including technical writing and process diagramming helpful. Project management skills: planning, resource management, budgeting, and customer communication. Design and implementation methodology to assure near 100% up time utilizing hardware and operating system functionality. Strong organizational and time management skills to handle multiple projects simultaneously. Working knowledge of office applications for email, spreadsheets, presentations and documentation. Excellent interpersonal skills including conflict resolution.
Experience with committee and consensus driven organizations. Strong understanding of financial concepts, business process, continuous improvement and organizational development. Some experience with personnel management, resource allocation, coaching and mentoring helpful. Proficient verbal and written communication skills using English.
Auto-ApplyCulinary Remote Call Center PRN
Saint Paul, MN jobs
Provides telephonic nutrition services to patients utilizing standardized guidelines. This position interacts with clinical caregivers, patients, and patient's family members to explain the meal process and modify meal selections according to provider orders.
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.
**Work Schedule**
+ **PRN, on call or as needed**
+ **Remote Position, must be a Utah Resident**
+ **Shift Assignments:** coverage for time off requests & leave requests in the morning, afternoon & evening
+ **Hours of Operation:** Sunday-Saturday 0630 - 1930
+ **Required:** Rotating holidays and weekends
+ **Benefits Eligible: No**
**Essential Functions**
+ Takes patient meal selections and modifies them using system standards to meet provider orders.
+ Checks trays for accuracy during meal assembly.
+ Communicates clearly to both clinical and culinary caregivers.
+ Collects and inputs nutrition screening information
+ May complete calorie count and nutrition analysis as dictated by facility
+ Utilizes a computer to run reports and take orders.
+ Follows standardized practices relating to Nutrition Services (e.g. dining experience, meal delivery and maintaining required stock levels)
+ Performs accurate credit transactions according to system standards and independently resolves basic customer service issues.
**Skills**
+ Nutrition
+ Diet Management
+ Computer Literacy
+ Interpersonal Communication
+ Active Listening
+ Coordinating tasks with others
+ Patient Interactions
+ Attention to detail
**Qualifications**
+ Virtual Screening through Microsoft Teams before application submitted to Hiring Manager
+ **Residential Home address and work from home address must be within the state of Utah**
+ **Immediate access to dedicated, hardwire internet:** 15MBPS per second for download speed, 3MBPS per second for upload speed (no sharing of services)
+ Experience in Food Service, Nutrition Services, or healthcare call center (preferred)
+ Demonstrated ability to work with modified diets (preferred)
+ Demonstrated ability to provide exceptional customer service (preferred)
**Physical Requirements:**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ Remain standing for long periods of time to perform work.
+ Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.
**Location:**
Vine Street Office Building
**Work City:**
Murray
**Work State:**
Utah
**Scheduled Weekly Hours:**
0
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.22 - $23.68
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Director - Campus Operations
Shoreview, MN jobs
About Us: Join Ecumen, a leading nonprofit senior living provider committed to advocating for older adults through exceptional housing, compassionate healthcare, and innovative services. With over 160 years of experience, we proudly rank as Minnesota's 8th largest senior living organization. Be part of a team that makes a meaningful impact, supporting our mission to serve older adults, while fostering inclusivity and belonging in everything we do.
Pay:
The targeted pay range for this job is $155,000 - $175,000 annually. Ecumen considers a variety of factors when determining new hire pay including experience, qualifications, and, when applicable, certifications, licenses, and education.
Benefits:
Ecumen offers a comprehensive benefits package to our full-time team members including medical, dental, vision, flexible spending and health savings accounts, life & disability insurance, paid time off benefits, a generous 6% 401(k) match, and other well-being resources. Learn more at *********************************************** You'll also enjoy the convenience and flexibility of working remote.
The Director - Campus Operations is responsible for partnering with Ecumen's leadership team to plan, develop, and direct operational initiatives and actions that support Ecumen's mission, vision, and strategic plan. This position is responsible for the overall performance of all assigned communities, including those within their individual portfolio.
Essential Job Responsibilities:
1. Monitors internal metrics and goals for annual operating and capital budgets, strategic business plans, and marketing plans in compliance with Ecumen's goals and expectations. Monitors communities' performance against these objectives and leads teams in improvement against various benchmarks.
2. Responsible for monitoring operational customer service culture across assigned communities and assisting communities and Operations leaders in creating strategies and initiatives to improve customer satisfaction.
3. Hires, develops, mentors, coaches, and retains key leaders by creating an environment that reflects Ecumen's vision and values while striving for excellence. Promotes a culture where team members are engaged, empowered, and accountable to our shared outcomes and goals, and positions Ecumen to be an employer of choice.
4. Provides guidance to improve team member engagement across assigned communities. Analyzes team member engagement and assists communities and Operations leaders to create and implement strategies to improve team member engagement and retention.
5. Collaborates with clinical and people teams to monitor and analyze clinical and operational outcomes at communities. Partners with leadership to create strategies and implement initiatives that improve Ecumen's delivery of care.
6. Implements and stabilizes operational initiatives including partnering with cross-functional teams in project planning to ensure efficient and quality operational guidelines are established.
7. Monitors business climate for healthcare trends and regulations. Educates, advocates, and informs leaders as needed.
8. Partners with the Mission Advancement teams to educate communities on how to identify potential donors and assists in fostering those relationships.
Driving Requirements: Local Travel Required, Ability to travel up to 40% of the time
Director - Campus Operations Minimum Required Qualifications:
* Bachelor's degree in health care administration, management, nursing or related field
* Licensed Nursing Home Administrator (LNHA) and Licensed Assisted Living Director (LALD) or Licensed Health Services Executive (LHSE)
* 7 years of related experience
* Comprehensive knowledge of MN Skilled Nursing and Assisted Living regulations, quality measures, and reimbursement methods
* Ability to communicate effectively
* Proven strong leadership experience
* Previous experience with planning, managing and implementing projects
* Previous experience and competency with financial information including budgets, metrics and reporting
* Knowledge of applicable local, state, and federal laws and regulations
* Experience managing multi-site and/or multi-state operations
* Proficient with Microsoft Office Suite
Preferred Qualifications:
* Master's degree in healthcare or related field
* 3 years of experience in a multi-site operations leadership role
Government Relations Analyst
Edina, MN jobs
The Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
**Government Relations Analyst. IDD Services**
**Starting Pay $80k**
+ This role is 100% remote and can be performed from anywhere in the US, with up to 20% travel required.
**SUMMARY**
The Government Relations Analyst provides administrative and logistical support and ensures the smooth functioning of the team, including maintaining processes, systems, communications, and information tailored to the unique needs of the team.
**ESSENTIAL JOB FUNCTIONS**
_To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below._
+ **Administrative and Team Support:** Manage calendars, meeting scheduling, agendas, and follow-up items. Maintain organized files, shared platforms, and document libraries for GR and advocacy materials. Assist with basic budgeting tasks, invoices, and vendor coordination as needed.
+ **Action Plan Management** : Manages the execution and coordination of state legislative action plans, ensuring alignment with strategic goals and timelines, and keeping all stakeholders informed and on track.
+ **Advocacy and Communication Support** : Draft and format communications such as legislative updates, summaries, talking points, and templates. Assist in preparing advocacy packets, one-pagers, and materials for internal and external audiences.Help create and update PowerPoint presentations for meetings, advocacy events, and leadership briefings. Support distribution of internal and grassroots communications through email, digital platforms, and advocacy tools.
+ **Analytics and Record Keeping** : Runs reports, updates spreadsheets, and maintains precise records including action plan, advocacy, and communication analytics.
+ **Event and Logistic Support** : Assist with coordination of webinars, advocacy events, Hill Days, GR meetings, and other engagements. Manage logistics such as invitations, materials, follow-up notes, and preparation of meeting packets.
+ **Other Duties:** Support special projects and cross-team initiatives as assigned. Participate in team meetings, trainings, and development opportunities. Performs other duties and activities as required.
**SUPERVISORY RESPONSIBILITIES**
+ None
**_Education and Experience:_**
+ Bachelor's degree required.
+ At least 3 years of experience in advocacy, communications or government affairs.
+ Strong writing, organization, and attention to detail.
+ Ability to manage multiple tasks and learn quickly in a fast-paced environment.
+ Familiarity with PowerPoint and basic data tracking; Smartsheet and/or advocacy tools experience is a plus.
**_Other Requirements:_**
+ Up to 20% travel as needed
**_Physical Requirements:_**
+ **Sedentary work.** Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met **_._**
**_Why Join Us:_**
+ Full compensation/benefits package for employees working over 30 hours/week
+ 401(k) with company match
+ Paid time off and holiday pay
+ Enjoy complex work that makes a difference in the lives of those we serve
+ Career development and advancement opportunities across a nationwide network
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
_As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law._
Healthcare Scheduling, Connection Advisor Intermediate, Remote, Bilingual Spanish
Minneapolis, MN jobs
Healthcare Scheduling, Connection Advisor Intermediate, Remote, Bilingual Spanish (251598) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County.
The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St.
Anthony Village.
Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS.
The system is operated by Hennepin Healthcare System, Inc.
, a subsidiary corporation of Hennepin County.
Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health.
We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging.
We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.
SUMMARYThe Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional service.
Team members are expected to multitask efficiently-speaking with patients, scheduling appointments, documenting conversations, and resolving escalations-all while maintaining professionalism and composure in a dynamic environment.
We are currently seeking a Connection Advisor Intermediate, Bilingual Spanish to join our Connection Center team.
This Full-Time role (80 hours per pay period) will primarily work remotely (days).
The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM.
Shifts will be based on the current business needs and staff seniority.
The schedule will be decided following the 4-week training period.
The training period will be scheduled on Monday through Friday, 8:00 AM to 5:30 PM, and will be held on campus for only 1 week.
Working remotely will start after the training period has been completed.
Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space.
Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone.
Employees will need to be within 100-mile radius of our downtown campus.
Purpose of this position: Under general supervision, the Connection Advisor Intermediate answers incoming calls and meets caller's needs; confirms all patient demographic information is current and complete, verifies insurance information, schedules, cancels, or reschedules appointments for assigned clinic or services using call center, electronic health record and department technology.
Answers inquiries and questions, troubleshoots basic and more complex issues and provides information as needed.
RESPONSIBILITIESAnswers assigned calls for more complex clinics and services; prioritizes, screens, and/or redirects calls as needed.
Answers questions, handles routine matters and takes messages.
Schedules, cancels and reschedules appointments for patients following standard work and departmental policies and procedures Handles complex scheduling that often requires multiple appointments or with different providers andmodalities Obtains and accurately captures demographic information and patient's health insurance information provided by the patient or caller Accurately completes multiple types of patient registrations in a professional, customer-oriented,timely manner while following departmental policies and procedures Assists with shadowing and mentoring newly onboarded Connection Advisor Associate and Connection Advisor Intermediate team members Recommends and supports change and process improvement initiatives while working to upholdstandard process workflows and provide feedback as needed Completes training and continuing education courses to ensure compliance with Federal, State, and HHS guidelines and follows current best practices Completes all work assignments within the time allowed Requests and processes payments for co-pays, pre-pays, and outstanding balances Meets all key performance and call quality standards Transfers calls to Hennepin Healthcare Nurse Line and/or escalates calls to Team Coordinator or Supervisor as needed Performs other duties as assigned, but only after appropriate training QUALIFICATIONSMinimum Qualifications: High School DiplomaOne year data look-up/data entry experience Two years' experience in customer service involving complex analytical problem-solving skills One year experience in a call center with emphasis in a customer service/medical industry6 months of Connection Advisor Associate experience or specialized clinic operational experience One year of remote work experience Bilingual Spanish-OR-An approved equivalent combination of education and experience Preferred Qualifications:One year of post-secondary education Healthcare Call Center experience Working knowledge of Epic cadence and prelude Patient registration experience Knowledge/Skills/Abilities:Excellent organizational, analytical, critical thinking, and written and verbal communication skills Ability to work cohesively, effectively, and respectfully with individuals from a variety of economic, social, and culturally diverse backgrounds Ability to work in a team environment as well as independently Critical thinking skills and ability to analyze situations quickly and escalate as needed Ability to exceed quality standards, including accuracy in patient registrations, scheduling, data entry, and customer service expectations Technical proficiency in basic computer skills and applications like Microsoft Office, Outlook, and softphones Basic knowledge of medical terminology and health insurance Ability to work in a fast-paced, highly structured, and continually changing environment High level of attention to detail Active listening skills Ability to work independently and remotely Ability to become technically competent and are familiar with HHS's computerized systems and ability basic troubleshooting that support operations You've made the right choice in considering Hennepin Healthcare for your employment.
We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives.
We are dedicated to providing Equal Employment Opportunities to both current and prospective employees.
We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception.
Thank you for considering Hennepin Healthcare as a future employer.
Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.
Department: Connection CenterPrimary Location: MN-Minneapolis-Downtown Campus Standard Hours/FTE Status: FTE = 1.
00 (80 hours per pay period) Shift Detail: DayJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: Union Min: 21.
92Max: 28.
36 Job Posting: Oct-13-2025
Auto-ApplyEngineer, Cloud Platform Software
Minnetonka, MN jobs
At MEDITECH, we sit at the intersection of healthcare and technology. Your role is to develop software solutions for cloud based services to enrich the platform for high quality application development. We are aiding in providing safer and more effective patient care on a daily basis. You will contribute to the rapidly evolving healthcare industry as you research and evaluate new technologies for adoption within our cloud platform architecture, working with a team of skilled technologists in an agile environment.
As a member of MEDITECH's Advanced Technology team, your job will involve:
* Working with our industry leading technology to create dynamic healthcare applications
* Becoming proficient in programming languages and technology stack while writing clear, efficient and high quality code
* Becoming proficient with the programming tools necessary to develop our Cloud Platform and Cloud Database infrastructure
* Staying abreast of technology advancements and changes within the industry.
Requirements
* Bachelor's degree with course work in a computer programming related field (i.e. Computer Science, Mathematics, Engineering)
* 1-3 years developing in Node.js environment
* Experience developing containerized applications and container orchestration platforms such as Kubernetes
* Deep understanding of system design, data structures,and algorithms
* Exceptional written and verbal communication skills
* Capability to develop software solutions by studying requirements, system flows along with data and security needs
* Experience with various SQL and NoSQL DBMS
* Some experience with web development using Angular framework is preferred, but not required
* Ability to work both independently and as part of a team, connecting and collaborating with others
* Experience leading and/or being a mentor to technical teams is desired
* Knowledge of modern version control systems.
Hiring salary range: $66,000- $105,000 per year.
Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.
MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.
This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
Non-Acute Pharmaceutical Sales Specialist
Saint Paul, MN jobs
**This role will be 100% remote.** Be a part of the fast-paced Non-Acute pharmaceutical sales team- responsible for winning, maintaining and growing customer relationships. This direct sales and customer account management role is responsible for day-to-day activities like order resolution, placement, and account maintenance as well customer initiatives, sales presentations and more.
**_Responsibilities:_**
+ Wins and retains new business in assigned sales region.
+ Responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers and strategic accounts.
+ Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity.
+ Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**_Qualifications:_**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of account management or sales experience, preferred
+ Strong communication and organizational skills
+ Strong working knowledge of Microsoft Excel and Outlook
+ Experience using Salesforce or other CRM systems, preferred
**Anticipated pay range:** $57,000 - $81,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being starting on day one of employment.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan & employer match
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/29/2025 and may close sooner depending on the number of applicants. If interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-JC1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Coordinator II, Performance Monitoring
Saint Paul, MN jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**What Performance Monitoring contributes to Cardinal Health:**
Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality.
**Responsibilities:**
+ Conduct quality reviews of Adverse Events submitted by staff before submission to client safety unit.
+ Conduct case audits to ensure correct process steps have been followed for the "patient journey"
+ Monitor calls and provide effective written feedback
+ Maintain knowledge of the client's program and product/service offerings.
+ Interpret and transcribe inbound and outbound calls from patients and health care providers.
+ Identify adverse events when monitoring calls.
+ Ensure documentation is in order following client regulatory guidelines.
+ Identify trends and training needs from call monitoring and escalate appropriately.
+ Work effectively with dynamic, integrated task teams
+ Maintain a work pace appropriate to the workload
**Qualifications**
+ HS Diploma, GED or technical certification in related field or equivalent experience, preferred.
+ 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist (CMT) qualification would be an asset.
+ 2 years' quality review experience preferred.
+ Knowledge of medical terminology preferred.
+ Exceptional listening skills required.
+ Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.)
+ Multi-tasking, time management and prioritization skills considered an asset.
+ Bilingual Spanish would be an asset.
**What is expected of you and others at this level**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Training and Work Schedules** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST.
**Remote Details:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $18.35 per hour - $26.40 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/2/2026. If interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)
Duluth, MN jobs
Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus.
This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area.
Key Areas of Responsibility
- Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials.
- Developing new programs for customer engagement including integrated marketing programs from concept to execution
- Drive Maximus Federal solutions and offerings.
- Manage digital and social media strategies across the federal market
- Build, manage, and coach a high-performing marketing team.
- Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports.
- Work closely with the growth leaders to align sales and marketing strategies
- Maintain brand standards and ensure compliance across all marketing and communications channels.
- Build long-term relationships with employees, clients, government officials, and stakeholders.
- Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company.
- Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement.
- Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation.
This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions.
Qualifications:
-15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team.
-Previous experience at a corporation focused on the Federal sector.
-Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered.
-MA degree in Marketing, Communication, or similar relevant field, preferred.
-Outstanding communication, presentation, and leadership skills.
-In-depth knowledge of the Federal sector.
-Critical thinker with problem-solving skills.
-Strong interpersonal and communication skills.
Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
216,155.00
Maximum Salary
$
292,455.00
Easy ApplyProduct Documentation Specialist, (Remote)
Duluth, MN jobs
Description & Requirements We are seeking a detail-oriented Product Documentation Specialist to create, maintain, and improve internal documentation that supports our teams and operations across US Services. The ideal candidate has strong writing skills, works collaboratively with internal and external stakeholders, and contributes to process improvements through clear, accurate documentation.
NOTE: This position focuses on operational and process documentation, not technical or engineering documentation.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Collaborate with internal departments on a regular basis to understand business requirements and needs, participate in working sessions and acquire feedback on documentation.
- Perform strategic and ad-hoc data work in support of Product Managers and Product Owners
- Analyze and manage moderately complex business process flows and updates to system process flows and requirements.
- Create and maintain technical documentation / product development & customer education materials
- Create and maintain internal documentation for the Connection Point team included but not limited to job aids and on-boarding materials.
- Work with Product Managers, Product Owners and Product Analysts to ensure accurate documentation is maintained.
- Oversee multiple forms of documentation audits on existing documentation in SharePoint and Confluence.
- Manage and maintain process improvements. This includes but is not limited to collaboration with PM's, PO's and PAs and in some cases other Connection Point departments.
- Create, update, and maintain internal and documentation, including process guides, work instructions, and training materials.
- Collaborate with internal and external stakeholders to gather requirements and ensure documentation accurately reflects processes and procedures.
- Review and improve existing documentation to enhance clarity, usability, and compliance with standards.
- Support process improvement initiatives by documenting changes, workflows, and system updates.
- Utilize document management systems and Microsoft Office tools to organize and distribute documentation effectively.
Minimum Requirements
- Bachelor's Degree or equivalent experience and 3+ Years.
- Preferred SAFe Agile Certification(s).
- Preferred Jira/Confluence experience.
- Preferred learning development / documentation experience.
- Preferred technical writing experience.
- Bachelor's degree in a related field, or an equivalent combination of education and experience.
- 3 years' relevant experience with documentation and supporting process improvement initiatives.
- Strong attention to detail and organizational skills.
- Excellent written communication skills with the ability to create clear, concise, and accurate documentation.
- Experience working collaboratively with internal stakeholders to gather information and develop documentation.
- Familiarity with document management tools and Microsoft Office (Word, Excel, PowerPoint, SharePoint).
- Ability to manage multiple documentation projects simultaneously and meet deadlines.
Preferred Requirements
- Previous experience in product documentation, writing, or business support role.
- Knowledge of process improvement methodologies
Home Office Requirements
- Maximus provides company-issued computer equipment and cell phone
- Reliable high-speed internet service
* Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
* Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
68,000.00
Maximum Salary
$
75,000.00
Easy Apply