Service Representative jobs at Maine Health/maine Mental Health Partners - 33 jobs
Customer Service Associate III - Single Billing Office - Hybrid Role (Includes Bramhall Coverage)
Maine Health 4.4
Service representative job at Maine Health/maine Mental Health Partners
MaineHealth Corporate Clerical/Administrative Support Customer Service Associate - Hybrid Role (Includes Bramhall Coverage) Join our patient-focused team as a Customer Service Associate in a hybrid position that combines remote work with on-site support. You'll play an important role in helping patients access the financial assistance they need-because every patient deserves peace of mind when it comes to their care.
What makes this role unique?
You'll primarily work remotely, but you'll also be a key team member for Bramhall coverage. This means stepping in when teammates are on vacation, out sick, or if someone leaves or transfers. Flexibility to work at Bramhall as needed is a required part of this position-your support helps keep our care experience seamless for patients.
Your Impact:
* Guide patients through Financial Assistance applications with empathy and accuracy.
* Answer calls and assist patients in person with kindness and professionalism.
* Manage work queues to ensure timely resolution of patient needs.
* Be a trusted resource for patients navigating financial challenges.
Why You'll Love It:
If you're passionate about helping patients during some of their most stressful moments and want to make a real difference, this is the role for you. You'll be part of a supportive team that values collaboration, flexibility, and patient-first care.
Summary:
The Customer Service Associate III - Single Billing Office role is the third level of a five level career path and is responsible for answering incoming phone calls from patients, guarantors, and others such as insurance companies, attorney offices, or other healthcare providers, processing payments using online module or payment device, ensuring payments are correctly applied to accounts, and assisting with researching and responding to patient correspondence and voicemails. This role will possess a solid understanding of common medical billing practices and the revenue cycle process and learn more intermediate self-pay functions such as more in-depth work queue management and special projects.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: High School Diploma or GED preferred.
* License/Certifications: N/A
* Experience: Two years of related experience in a healthcare field or two years of previous call center experience required. Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role.
* Additional Skills/Requirements Required: Proficient Typing/keyboarding skills, Microsoft Office skills.
* Additional Skills/Requirements Preferred: Knowledge of CPT, HCPCS, ICD, and billing practices
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
$25k-29k yearly est. 13d ago
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Room Service Representative
Maine Health 4.4
Service representative job at Maine Health/maine Mental Health Partners
Service/Maintenance Support The Room ServiceRepresentative role is responsible for coordinating meal service, working closely with all patients and caregivers. Triages issues to appropriate Nutrition personnel, allowing for prompt intervention.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: High school diploma or GED preferred.
* License/Certifications: N/A
* Experience: N/A
* Additional Skills/Requirements Required: N/A
* Additional Skills/Requirements Preferred: Basic computer skills and customer service experience preferred
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
$27k-31k yearly est. 23d ago
Patient Financial Services Representative III
Fairview Health Services 4.2
Saint Paul, MN jobs
Fairview is looking for a Patient Financial ServicesRepresentative III to join our team. This position is responsible for billing and collection of accounts receivable for inpatient and outpatient accounts, ensures expected payment is collected and accounts are fully resolved, and resolves complex customer service issues. This position understands the importance of evaluating and securing all appropriate financial resources for patients to ensure proper adjudication.
Position Details
* 1.0 FTE (80 hours per pay period)
* day shift
* no weekends
* fully remote
Responsibilities
* Intentionally prevents untimely revenue shortfalls by taking action to resolve financial transactions appropriately and effectively to ensure collection of expected payment; escalates issues when appropriate.
* Completes daily work assignment timely and accurately in accordance with the identified productivity and quality standards set forth by the organization.
* Performs the best practice routine per department guidelines.
* Proactively looks for continuous process improvements involving people and technologies through tracking, trending, and providing feedback.
* Accelerates business outcomes by identifying ways to fully resolve accounts through single-touch resolution when possible.
* Understands revenue cycle and the importance of evaluating and securing all appropriate reimbursements from insurance or patients.
* Contacts payers via portal or provider service center to facilitate timely and accurate resolution of accounts.
* Responsible for processing external correspondence in a timely and efficient manner.
* Ensures internal correspondence is clearly and professionally communicated and processed expeditiously.
* Responsible for verification of insurance and/or patient demographics
* Understands expected payment amounts and Epic expected payment calculations to appropriately adjust accounts.
* Educates patients and/or guarantors of patient liability when appropriate.
* Understands and complies with all relevant laws, regulations, payer and internal policies, procedures, and standards, and applies this understanding through daily work
* Understands and Adheres to Revenue Cycle's Escalation Policy
* Demonstrates proficiency through daily work
* Responsible for processing accounts through multiple workflows
* Responsible for working accounts requiring more attention to detail
* Advanced knowledge of team procedures, standards, and policies, and applies this knowledge through daily work.
* Makes appropriate contacts with payers and other necessary parties to obtain and/or provide data or information needed to facilitate timely and accurate account resolution to expedite outcomes.
* Utilizes strong understanding of multiple systems/applications to ensure collection of expected payment.
* Utilizes knowledge of internal and external departmental functions and workflows to expedite and resolve when necessary.
Required Qualifications
* 1 year in a medical billing office setting or relevant experience
* Organizational skills
* Communication skills
* Attention to detail
Preferred Qualifications
* 2 years of medical billing office setting experience
* MS Office experience
* Insurance / follow up experience
* Coordination of benefits experience
* Epic, Brightree, Billing Bridge, or comparable software account experience
* Experience working with medical terminology
* Experience working with CPT-4 and ICD-10
* Knowledge of FV account review experience
* Knowledge of FV system applications
* Knowledge of FV RCM workflows
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: *****************************************************
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
$27k-45k yearly est. Auto-Apply 5d ago
Financial Clearance Rep - Rehab Services
Fairview Health Services 4.2
Minneapolis, MN jobs
We are seeking a financial clearance rep (FCR) to join our rehab services team! The FCR must be able to effectively articulate payor information in a manner such that therapists, patients and families gain a clear understanding of financial responsibilities.The FCR will be responsible for completing the insurance and benefits verification to determine the patient's benefit level for outpatient therapy services including physical, occupational, speech, cardiac, pulmonary, and hearing aids/audiology. They will obtain benefit levels, screen payor medical policies to determine if the scheduled procedure meets medical necessity guidelines, submit and manage referral and authorization requests/requirements when necessary, and/or ensure that pre-certification notification requirements are met per payor guidelines. They will provide support and process prior authorization appeals and denials, when necessary, in conjunction with revenue cycle and clinical staff. The FCR makes the decision when and how to work with providers, clinical staff, insurance payors and other external sources to assist in obtaining healthcare benefits.
* FTE 1.0, authorized for 80 hours per pay period.
* Schedule: Monday-Friday, 8:30am - 5:00pm.
* Remote position.
* Full benefits such as medical, HSA, dental insurance, vision insurance, 403b, PTO, health & wellbeing resources, Health & Wellness funding, and more!
M Health Fairview Rehabilitation offers a broad range of services that serve patients across 10 acute-care hospitals, 3 post-acute settings and 70 outpatient adult and pediatric therapy clinics. Consisting of Physical, Occupational and Speech Therapy as well as Audiology and Cardiac & Pulmonary Rehab, our therapists collaborate with colleagues in all medical settings and offer dozens of specialty programs.
As an academic health system with residency and fellowship programs and a rehab-focused clinical quality team, we have a collaborative culture that is centered on learning with an emphasis on evidence based, patient-centered care. Rehab's continuing education program offers continuing education courses per year at no cost to employees.
Responsibilities
* Practice excellent telephone etiquette and active listening skills.
* Identify insurances for all new patients that require information/notification from the site for new, continuing, and observation patients.
* Document and track all communication with insurers, clinic staff, and patients.
* Document each step taken in the process of acquiring benefits, prior authorization, or confirmation compensability determination.
* Document pertinent information for therapist use in contacting insurance carrier if further authorization is necessary.
* Enters referrals with all pertinent information into Epic referral entry.
* Initiate process to establish company account for worker's compensation patients and all other insurances as needed.
* Informs patients/clinic/caregiver of denials by insurance companies when pre-authorizing services.
* Contact patients with insurance issues such as termed insurance.
* Develop a list of key contacts at insurance companies and develop positive working relationships to facilitate ability to retro-authorize claims and increase reimbursement.
* Assist in training new insurance staff
* Acquire insurance referrals from PCC, if required by insurance.
* Submit appeals to insurances for prior authorization, if needed.
* Incorporate new changes in insurance verification and adapt to changes in volume of workload.
Required Qualifications
* 1 year experience in insurance verification/eligibility, financial securing, prior authorization, or related areas.
* Experience with electronic health record software.
Preferred Qualifications
* Associate of Science
* Vocational/Technical Training
* Epic experience
* Insurance/benefit verification experience
* Referrals and/or prior authorization experience
* Knowledge of medical terminology and clinical documentation review
* 2 years of experience working insurance/benefit verification, financial securing, or related areas using an EHR in a healthcare organization
* Knowledge of computer system applications, including Microsoft Office 365
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: *****************************************************
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
$27k-45k yearly est. Auto-Apply 13d ago
Distribution Services Representative
Maine Health 4.4
Service representative job at Maine Health/maine Mental Health Partners
MaineHealth Corporate Service/Maintenance Support The Distribution ServicesRepresentative role is responsible for replenishing and maintaining inventory stocking locations, putting away stockroom orders, processing and delivering department stockroom orders and performing receiving and shipping duties using the computer system and material handling equipment.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: High school diploma or GED preferred.
* License/Certifications: Valid Driver's License required if employee will be using MH vehicle.
* Experience: Relevant experience in a hospital setting preferred. Computer experience preferred.
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
$27k-31k yearly est. 13d ago
Customer Solutions Representative
Maine Health 4.4
Service representative job at Maine Health/maine Mental Health Partners
NorDx Clerical/Administrative Support The Customer Solutions Representative role handles all incoming calls, identifies client needs and troubleshoots problems to resolution. This role functions as a liaison between all internal and external customers and the clinical laboratory.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: High school diploma or equivalent preferred.
* License/Certifications: N/A
* Experience: Customer Service experience in a health care setting preferred.
* Additional Skills/Requirements Required: Medical terminology; and computer skills.
* Additional Skills/Requirements Preferred: N/A
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
$28k-32k yearly est. 15d ago
Customer Solutions Representative
Maine Health 4.4
Service representative job at Maine Health/maine Mental Health Partners
Clerical/Administrative Support The Customer Solutions Representative role handles all incoming calls, identifies client needs and troubleshoots problems to resolution. This role functions as a liaison between all internal and external customers and the clinical laboratory. Please note that the first 6 months of training for this position will be done in office.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: High school diploma or equivalent preferred.
* License/Certifications: N/A
* Experience: Customer Service experience in a health care setting preferred.
* Additional Skills/Requirements Required: Medical terminology; and computer skills.
* Additional Skills/Requirements Preferred: N/A
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
$28k-32k yearly est. 37d ago
Customer Service Associate III - SBO
Maine Health 4.4
Service representative job at Maine Health/maine Mental Health Partners
Clerical/Administrative Support The Customer Service Associate III - SBO role is the third level of a five level career path and is responsible for answering incoming phone calls from patients, guarantors, and others such as insurance companies, attorney offices, or other healthcare providers, processing payments using online module or payment device, ensuring payments are correctly applied to accounts, and assisting with researching and responding to patient correspondence and voicemails. This role will possess a solid understanding of common medical billing practices and the revenue cycle process and learn more intermediate self-pay functions such as more in-depth work queue management and special projects.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: High School Diploma or GED preferred.
* License/Certifications: N/A
* Experience: Two years of related experience in a healthcare field or two years of previous call center experience required. Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role.
* Additional Skills/Requirements Required: Proficient Typing/keyboarding skills, Microsoft Office skills.
* Additional Skills/Requirements Preferred: Knowledge of CPT, HCPCS, ICD, and billing practices
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
$25k-29k yearly est. 23d ago
Customer Service Representative
Maine Health 4.4
Service representative job at Maine Health/maine Mental Health Partners
Maine Medical Center Clerical/Administrative Support The Customer ServiceRepresentative (CSR) role greets patients in a friendly and courteous manner and assesses customer needs, providing specific information and assistance to ensure needs are met.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: High school diploma or GED preferred.
* License/Certifications: N/A
* Experience: One year of experience in a healthcare setting preferred.
* Additional Skills/Requirements Required: N/A
* Additional Skills/Requirements Preferred: N/A
Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending *********************** you suspect fraudulent activity, please report it immediately to [email protected].
$31k-35k yearly est. 9d ago
Radiology Representative I
Maine Health 4.4
Service representative job at Maine Health/maine Mental Health Partners
Maine Medical Center Clerical/Administrative Support For a limited time, MaineHealth is offering a $2,500 sign-on payment! Eligible candidates are hired (offer accepted) into a full or part-time Patient ServiceRepresentative position. Bonus amounts rated for part-time hires and per-dem hires are ineligible. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.
Summary:
The Radiology Representative I role is responsible for providing customer support services at all locations of service for the department of radiology and prepares orders for imaging procedures both through direct and indirect interaction with patients, providers, and technologists.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: High school diploma or GED preferred.
* License/Certifications: N/A
* Experience: One year of experience in a position requiring customer service required. Experience in a medical office or hospital preferred.
* Additional Skills/Requirements Required: N/A
* Additional Skills/Requirements Preferred: N/A
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
$30k-36k yearly est. 13d ago
Radiology Representative I
Maine Health 4.4
Service representative job at Maine Health/maine Mental Health Partners
Clerical/Administrative Support The Radiology Representative I role is responsible for providing customer support services at all locations of service for the department of radiology and prepares orders for imaging procedures both through direct and indirect interaction with patients, providers, and technologists.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: High school diploma or GED preferred.
* License/Certifications: N/A
* Experience: One year of experience in a position requiring customer service required. Experience in a medical office or hospital preferred.
* Additional Skills/Requirements Required: N/A
* Additional Skills/Requirements Preferred: N/A
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
$30k-36k yearly est. 17d ago
Radiology Representative I
Maine Health 4.4
Service representative job at Maine Health/maine Mental Health Partners
Maine Medical Center Schedule: Mon 10:30a-7:00pm, Tues-Friday 11:30am-7:00pm Clerical/Administrative Support For a limited time, MaineHealth is offering a $5,000 sign-on payment! Eligible candidates are hired (offer accepted) into a full or part-time Patient ServiceRepresentative position. Bonus amounts rated for part-time hires and per-dem hires are ineligible. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.
Summary:
The Radiology Representative I role is responsible for providing customer support services at all locations of service for the department of radiology and prepares orders for imaging procedures both through direct and indirect interaction with patients, providers, and technologists.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: High school diploma or GED preferred.
* License/Certifications: N/A
* Experience: One year of experience in a position requiring customer service required. Experience in a medical office or hospital preferred.
* Additional Skills/Requirements Required: N/A
* Additional Skills/Requirements Preferred: N/A
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
$30k-36k yearly est. 23d ago
Radiology Representative I
Maine Health 4.4
Service representative job at Maine Health/maine Mental Health Partners
Clerical/Administrative Support The Radiology Representative I role is responsible for providing customer support services at all locations of service for the department of radiology and prepares orders for imaging procedures both through direct and indirect interaction with patients, providers, and technologists.
Per diem - flexible and varied schedule. Availability for 3-4 shifts per month required. Shift days and times vary and may include first, second, or third shift. Ideal for candidates seeking a flexible, as-needed schedule with no guaranteed hours.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: High school diploma or GED preferred.
* License/Certifications: N/A
* Experience: One year of experience in a position requiring customer service required. Experience in a medical office or hospital preferred.
* Additional Skills/Requirements Required: N/A
* Additional Skills/Requirements Preferred: N/A
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
$30k-36k yearly est. 45d ago
Patient Service Representative-Primary Care Family Medicine
Maine Health 4.4
Service representative job at Maine Health/maine Mental Health Partners
Mid Coast Hospital Clerical/Administrative Support For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.
Summary:
The Patient ServiceRepresentative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.
* MaineHealth Primary Care Family Medicine Maine St. Brunswick
* Schedule: Monday-Friday Part Time. 20-hours per week
* Fully onsite at 329 Maine St. Brunswick
* No remote flexibility
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: High school diploma or GED preferred.
* License/Certifications: N/A
* Experience: Previous office experience with medical office experience preferred.
* Additional Skills/Requirements Required: N/A
* Additional Skills/Requirements Preferred: Proficient computer skills.
Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending *********************** you suspect fraudulent activity, please report it immediately to [email protected]
$27k-30k yearly est. 7d ago
Patient Service Representative-Nephrology
Maine Health 4.4
Service representative job at Maine Health/maine Mental Health Partners
Req # 64234 For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.
Patient ServiceRepresentative (PSR)
MaineHealth - Nephrology
Location: 1600 Congress Street, Suite B, Portland, ME 04102
Schedule: Full-time, consistent schedule
Hours: Monday-Friday, 8:30 a.m. - 5:00 p.m.
Remote Work: No - onsite position
Position Summary
The Patient ServiceRepresentative (PSR) plays a key role in supporting the daily operations of the Nephrology practice by providing excellent customer service and administrative support. This position is responsible for greeting patients, answering telephones, scheduling appointments, and performing a variety of general office duties to support patient care and clinic workflow.
Essential Duties and Responsibilities
* Greet and assist patients in a courteous, professional manner
* Answer and appropriately route incoming telephone calls
* Schedule patient appointments and manage clinic calendars
* Perform general administrative and clerical duties as assigned
* Support clinic operations to ensure a positive patient experience
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: High school diploma or GED preferred.
* License/Certifications: N/A
* Experience: Previous office experience with medical office experience preferred.
* Additional Skills/Requirements Required: N/A
* Additional Skills/Requirements Preferred: Proficient computer skills.
Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending *********************** you suspect fraudulent activity, please report it immediately to [email protected].
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.
If you have questions about this role, please contact [email protected]
$27k-30k yearly est. 7d ago
Patient Service Representative-Cardiology; Front Desk
Maine Health 4.4
Service representative job at Maine Health/maine Mental Health Partners
Medical Group Practices Clerical/Administrative Support For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.
Patient ServiceRepresentative - Cardiology Department
Department: Cardiology - Front Desk
Location: 96 Campus Dr
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Remote Flexibility: None - Onsite Only
About the Role
We are seeking a friendly and professional Patient ServiceRepresentative to support our Cardiology Department at the front desk. This role is ideal for someone who enjoys helping patients, thrives in a fast‑paced clinical environment, and is looking for an entry point into healthcare-no prior medical clerical experience required.
What You'll Do
* Greet and assist patients and visitors, ensuring a welcoming experience
* Manage patient check‑in and check‑out processes with accuracy
* Handle incoming calls, schedule appointments, and route inquiries
* Maintain confidentiality while supporting daily clinic operations
* Collaborate with clinical and administrative teams to ensure smooth patient flow
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: High school diploma or GED preferred.
* License/Certifications: N/A
* Experience: Previous office experience with medical office experience preferred.
* Additional Skills/Requirements Required: N/A
* Additional Skills/Requirements Preferred: Proficient computer skills.
Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending *********************** you suspect fraudulent activity, please report it immediately to [email protected].
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.
If you have questions about this role, please contact [email protected]
$27k-30k yearly est. 3d ago
Patient Service Representative-Endocrinology and Diabetes
Maine Health 4.4
Service representative job at Maine Health/maine Mental Health Partners
Medical Group Practices Clerical/Administrative Support For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.
Summary:
The Patient ServiceRepresentative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.
* MaineHealth Endocrinology and Diabetes - Scarborough | MaineHealth
* Monday-Friday 8AM-5PM
* Onsite in Scarborough
* Potential for hybrid flexibility after 6 months
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: High school diploma or GED preferred.
* License/Certifications: N/A
* Experience: Previous office experience with medical office experience preferred.
* Additional Skills/Requirements Required: N/A
* Additional Skills/Requirements Preferred: Proficient computer skills.
Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending *********************** you suspect fraudulent activity, please report it immediately to [email protected]
$27k-30k yearly est. 7d ago
Philanthropy Specialist - MaineHealth Barbara Bush Children's Hospital
Maine Health 4.4
Service representative job at Maine Health/maine Mental Health Partners
Barbara Bush Children's Hospital Professional - Nonclinical The Philanthropy Specialist - BBCH role performs a combination of event and national Children's Miracle Network Hospital's campaign execution, direct solicitations, portfolio management and administrative functions.
Under the direction of the MaineHealth Barbara Bush Children's Hospital Philanthropy Manager, the Philanthropy Specialist will join a fast paced, mission-driven team raising funds to benefit children cared for at Maine's only full-service children's hospital. This individual will perform a variety of local event and national Children's Miracle Network Hospitals campaign executions, direct solicitations, portfolio management, and some administrative functions. Responsibilities include, but are not limited to: growing a portfolio of national programs and partnerships by meeting or surpassing set targets annually, including financial; creating and editing promotional materials; producing high-quality written content; developing recognition plans for assigned programs and partners; recruiting dedicated volunteers and leading volunteer programs, as appropriate; cultivating and building relationships with new donors, volunteers, and program supporters through regular field visits, face-to-face, and/or virtual meetings. This position is office based in Portland, with the potential in the future to work some days at home contingent on performance. The work schedule for this position includes regular evening and weekend work, travel across Maine and New Hampshire (must have personal vehicle), as well as twice-annual travel to CMN Hospitals national conferences. The position requires independent thinking, the ability to multi-task, public speaking, and excellent organizational skills.
Please include a resume and cover letter with your application.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: Bachelor's Degree in a related field or equivalent experience required.
* License/Certifications: N/A
* Experience: See Education. Five years of philanthropy experience preferred which includes planning events, direct solicitations, volunteer coordination and donor relations. One year of working fundraising events required.
* Additional Skills/Requirements Required: N/A
* Additional Skills/Requirements Preferred: N/A
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
$29k-33k yearly est. 60d+ ago
Patient Service Representative - MH Behavioral Health
Maine Health 4.4
Service representative job at Maine Health/maine Mental Health Partners
MaineHealth Behavioral Health Clerical/Administrative Support For a limited time MaineHealth is offering a $3,000 sign on bonus for Patient ServiceRepresentatives (PSRs): * Eligible candidates are hired (offer accepted) into a Full or Part time PSR position.
Bonus amount prorated for Part time hires, per diem hires are ineligible.
* Current MaineHealth member employees are ineligible; former MaineHealth Members are ineligible until greater than 6 months separation from employment.
This is a 40-hour per week position.
MaineHealth Behavioral Health - Rockland | MaineHealth is looking for a Patient ServiceRepresentative. As a PSR in Orthopedics, you'll be the friendly expert who helps patients navigate their care with ease. From coordinating appointments to supporting a fast-paced clinical team, you'll play a key role in helping patients get back to doing what they love.
What you'll do:
* Greet patients with warmth and professionalism
* Manage patient scheduling, check-in, and check-out processes
* Answer phones and assist with appointment coordination
* Verify insurance and process referrals
* Support the clinical team with administrative tasks to keep the practice running smoothly
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: High school diploma or GED preferred.
* License/Certifications: N/A
* Experience: Previous office experience with medical office experience preferred.
* Additional Skills/Requirements Required: N/A
* Additional Skills/Requirements Preferred: Proficient computer skills.
Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in
@mainehealth.org
. If you suspect fraudulent activity, please report it immediately to
[email protected]
.
$27k-30k yearly est. 7d ago
Patient Service Representative-Primary Care Internal Medicine
Maine Health 4.4
Service representative job at Maine Health/maine Mental Health Partners
Franklin Hospital Clerical/Administrative Support For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.
Patient ServiceRepresentative
Department: Primary Care | MaineHealth Franklin Hospital | MaineHealth
Facility hours: Monday-Friday 7:30AM-5:00PM
Shift: 40-hours per week.
Location: Fully onsite in Farmington, ME at 181 Franklin Health Commons
Summary:
The Patient ServiceRepresentative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
* Education: High school diploma or GED preferred.
* License/Certifications: N/A
* Experience: Previous office experience with medical office experience preferred.
* Additional Skills/Requirements Required: N/A
* Additional Skills/Requirements Preferred: Proficient computer skills.
Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending *********************** you suspect fraudulent activity, please report it immediately to [email protected].
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.
If you have questions about this role, please contact [email protected]
$27k-30k yearly est. 3d ago
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