Patient Services Representative
Representative job at Mainline Health Systems
Could you be our next Patient Services Rep for Gynecologic Oncology and Urogynecology in Paoli, PA? Why work as a Patient Services Rep with Main Line Health? * Make an Impact! Be an Integral Member of our Organization! As a PSR, you are the first person to make a GREAT impression with our patients! Using your excellent communication skills, you will help greet, direct and schedule patients and visitors. Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports and other correspondence organized.
* Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status.
* Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.
* Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!
Position: Patient Service Representative
Shift: Day Shift
Experience:
1. Two to three years of office experience required.
2. Knowledge of insurance payers and medical terminology preferred.
3. Must be experienced in Microsoft Word (columns, tables, envelopes, mail merge, labels) Excel (data base maintenance) and Outlook (maintaining calendars of several staff).
Education:
High School Diploma
Licensures/Certifications:
N/A
Additional Information
* Requisition ID: 78842
* Employee Status: Regular
* Schedule: Full-time
* Shift: Day Job
* Pay Range: $17.00 - $26.24
* Job Grade: 204
Dental Sales Representative -Flex Time
Allentown, PA jobs
Flex Time Dental Sales - Pharmaceutical Sales
We are currently recruiting an experienced Dental or Pharmaceutical Sales person to fill a flex time (13 days/month) position. The ideal candidate will hold a Bachelor's degree from an accredited college or university in a Sales related field or be a licensed Dental Hygienist and have 2+ years of sales success in Dental or Pharmaceutical Sales.
Our client has the #1 products in the dental market. They are a fortune 500 company that has great product for you to sample/sell and have wonderful
marketing materials that we deploy via the iPad.
Responsibilities of the Flex Time Dental Sales - Pharmaceutical Sales position
Sell and detail products directly to dental professionals Dentists and Hygienists).
Call on at least 8 dental offices each day and see the entire office.
Deliver 12 or more face to face presentations/day to targeted dentists and hygienists.
Conduct lunch and learn sessions with at least one office per day
Conduct dental products presentations with a company iPad.
Requirements of the Dental Sales - Pharmaceutical Sales position
Job Requirements
Bachelor's degree from an accredited college or university in Sales related field or Dental Hygiene
2+ years of sales success in Dental or Pharmaceutical Sales
Ability to work on a flex time (13 days/month) basis
Documented sales success
Relationships with dentists in the local market.
Compensation
The starting annual salary for this position is $30,000.00
Annual performance bonus of $5000.
Auto Allowance
Company Paid Storage Area
Company Paid Iphone and iPad
Job Type: Part-time
Seniority Level
Entry level
Industry
Pharmaceuticals
Employment Type
Part-time
Job Functions
Business DevelopmentSales
Bilingual Customer Retention Representative - Onsite or Remote
Dakota Dunes, SD jobs
Shift: Multiple Shifts Available, Every Other Saturday 8:00am-4:30pm Job Status: Full-Time and Part-Time Pay: $17.00-$18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard
Bilingual skills are compensated in the form of 10% differential (English/Spanish). Applicants must be fluent in English/Spanish.
Work Site
This job is offered onsite and remote. Remote employees must live within 50 miles of a PREMIER location or plan on relocating.
Shift Options
Full-Time: M-F, 12:30-9 PM and e/o Saturday from 8 AM-4:30 PM
Part-Time: M-F, 2-9 PM and e/o Saturday from 8 AM-4:30 PM
About the Role
Responds to telephone inquiries regarding various call types including, account closures, account re-opening and activation.
Utilizes the outbound dialer on various call types.
Utilize various retention techniques to maintain our account base.
Maintains accurate account records.
Reports unusual account/application activity to management
Maintains department standards as approved.
Training
Extensive paid, onsite training program, up to 3 weeks in length.
Ongoing training opportunities for continuous improvement!
Pay
Base wage starting at $17-$18.90/hr. with opportunities to increase take home pay.
Top performers can earn monthly incentives based on performance.
Contest money available through daily, weekly, and monthly Level Up competitions.
Career path from Associate I to Associate IV - each step earning an increase in pay!
Earn up to an additional $3.78/hr. when working non-traditional hours.
Shift differential up to 20%
Bilingual skills will be compensated in the form of a 10% differential.
Competitive Benefits Package
Full medical benefits when working 20+ hours per week
Traditional and High Deductible health plan options available
FREE dental and vision coverage
Generous Paid Time Off plans
401(k) - dollar-for-dollar match up to 5% of total compensation
Special discounts and offers for events at the Denny Sanford PREMIER Center
PREMIER Wellness Program
Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
Fun Employee Parties
Our Culture
Emphasis on personal success, respect, health, wellness, fun and giving back
Employees are rewarded, valued, and celebrated for hard work
Various Career advancement opportunities and growth
Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more
Bilingual Customer Retention Representative - Onsite or Remote
Sioux Falls, SD jobs
Shift: Various shift options available Job Status: Full-Time and Part-Time Pay: $17.00-$18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard
Bilingual skills are compensated in the form of a 10% differential (English/Spanish).
This job is offered on-site and remote. Remote employees must live within 50 miles of a PREMIER location or plan on relocating.
Shift Options
Full-Time: M-F, 12:30-9 PM and e/o Saturday from 8 AM-4:30 PM
Part-Time: M-F, 2-9 PM and e/o Saturday from 8 AM-4:30 PM
About the Role
Responds to telephone inquiries regarding various call types including, account closures, account re-opening and activation.
Utilizes the outbound dialer on various call types.
Utilize various retention techniques to maintain our account base.
Maintains accurate account records.
Reports unusual account/application activity to management
Maintains department standards as approved.
Training
Extensive paid training program, up to 3 weeks in length.
Ongoing training opportunities for continuous improvement!
Pay
Base wage starting at $17-$18.90/hr. with opportunities to increase take home pay.
Top performers can earn monthly incentives based on performance.
Contest money available through daily, weekly, and monthly Level Up competitions.
Career path from Associate I to Associate IV - each step earning an increase in pay!
Earn up to an additional $3.78/hr. when working non-traditional hours.
Shift differential up to 20%
Bilingual skills will be compensated in the form of a 10% differential.
Competitive Benefits Package
Full medical benefits when working 20+ hours per week
Traditional and High Deductible health plan options available
FREE dental and vision coverage
Generous Paid Time Off plans
401(k) - dollar-for-dollar match up to 5% of total compensation
Special discounts and offers for events at the Denny Sanford PREMIER Center
PREMIER Wellness Program
Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
Fun Employee Parties
Our Culture
Emphasis on personal success, respect, health, wellness, fun and giving back
Employees are rewarded, valued, and celebrated for hard work
Various Career advancement opportunities and growth
Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more
JR0062540 Associate Customer Service Rep
Louisville, KY jobs
Key Responsibilities: Serves as the point of contact for customer queries and resolution. Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations and seamless turnaround in problem resolution are maintained and customer claims, product orders and complaints are resolved fairly, effectively and in accordance with the consumer laws.
May answer questions and provide prompt information related to potential concerns. Develops organization-wide initiatives to proactively inform and educate customers.
***Shift Details - 11:30pm - 8:00pm
Minimum Requirements:
High School Diploma or GED
Required Skills:
Ability to complete multiple activities while utilizing excellent customer service skills
Demonstrate ability to communicate clearly in both written and oral communication
Maintains all patient confidentiality
Other duties and responsibilities as assigned by supervisor.
Career Level - IC-Business Support - B1
Additional Information
ALL ANSWERS MUST BE "YES"
Do you have a High School Diploma or GED?
Are you able/comfortable working from home?
Inbound Sales Representative (Remote/Central Time)
Austin, TX jobs
As an Inbound Sales Representative at A Place for Mom, you'll be the trusted first point of contact for families searching for senior care solutions. In this high-impact sales role, you'll use empathy, insight, and strategic guidance to help caregivers as they explore the best care options for their loved ones.
Responsibilities:
What you will do
* Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission
* Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence
* Conduct in-depth initial consultation calls with families
* Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs
* Act as the liaison between families and senior housing communities or care providers once you successfully complete the 4 week new hire training program
What will make you successful:
Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move-ins. As a Welcome Advisor you will be the company's first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience.
Qualifications
* Two or more years of experience in inside sales/inbound call center
* History of exceeding sales targets
* Ability to multitask; simultaneously talk on the phone and take notes on the computer
* Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system
Schedule
You will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year.
Compensation
* Base Salary: $45,760 ($22.00 an hour)
* On Target Earnings: $74,000 ($28,240 variable bonus (Uncapped)
* Benefits:
* 401(k) plus match
* Dental Insurance
* Health Insurance
* Vision Insurance
* Paid Time Off
#LI-JR1
About A Place for Mom
A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support - connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies.
Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most - their love for each other.
We're proud to be a mission-driven company where every role contributes to improving lives. Caring isn't just a core value - it's who we are. Whether you're supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference.
Our employees live the company values every day:
* Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.\
* Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
* Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
* Win The Right Way: We see organizational integrity as the foundation for how we operate.
* Embrace Change: We innovate and constantly evolve.
Additional Information:
A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview.
If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.
All your information will be kept confidential according to EEO guidelines.
A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Consumer Services Representative
Edmond, OK jobs
We are seeking a customer-focused and detail-oriented Consumer Services Representative to join our team in a fully remote capacity. The ideal candidate will be responsible for assisting customers with inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience across multiple communication channels.
Key Responsibilities
Respond to customer inquiries via phone, email, chat, or messaging platform.
Provide accurate information about products, services, policies, and procedures.
Resolve customer issues efficiently while maintaining professionalism and empathy.
Document all customer interactions in the CRM system.
Process orders, returns, refunds, and account updates as needed.
Escalate complex issues to the appropriate department or supervisor.
Meet performance metrics such as response time, customer satisfaction, and quality standards.
Stay informed about product updates, feature changes, and company policies.
Contribute to a positive team environment and suggest process improvements.
Qualifications
High school diploma or equivalent (Associates or Bachelors degree a plus).
Prior customer service experience preferred (call center, retail, hospitality, or similar).
Strong written and verbal communication skills.
Ability to work independently in a remote environment with minimal supervision.
Comfortable using customer support software, CRM systems, and communication tools.
Strong problem-solving and multitasking abilities.
Reliable high-speed internet and a quiet workspace.
Key Skills
Customer service & communication
Active listening
Conflict resolution
Multitasking & time management
Tech-savviness
Attention to detail
Empathy & patience
Work Environment
100% remote position
Flexible or set schedule depending on role
Requires consistent internet connection and adequate home office setup
Benefits (Optional Section)
Health, dental, and vision insurance
Paid time off & holidays
Retirement savings plan
Performance bonuses
Remote work stipend
Preferred qualifications:
Legally authorized to work in the United States
18 years or older
Customer Service Representative III
Chicago, IL jobs
The Customer Service Representative III manages lower-volume databases, facilitates direct-to-patient ordering, and assists team members at the CSR 1 and CSR 2 levels with advice, escalations, and spikes in workload volume.
Receives and enters customer orders by scheduling deliveries, pickups, maintenance, and repairs for all private patients, facilities, homecare, and hospice providers through multiple computer databases.
Assists team members at the CSR I and CSR II levels with advice, escalations, and spikes in workload volume
Adheres to department performance standards, as defined by CS Team Leads, CS Supervisor, and CS Director.
Organizes team members at the CSR I and CSR II levels in the absence of Customer Service Team Leads and/or the Customer Service & Dispatch Manager.
Prioritizes orders based on urgency and contractual obligations.
Acts as a liaison to customer on equipment troubleshooting.
Transfers phone calls with professionalism and/or communicates clear messaging via email to proper employees.
Escalates orders to CS Leadership when necessary.
Represents the Company by adhering to policies, standard procedures, and standards of conduct.
Qualifications
Job Requirements
Associate degree or relevant work experience preferred
Ability to disseminate, analyze, and report data.
Ability to multi-task and solve problems with professionalism.
Strong attention to detail.
Superior communication and interpersonal skills.
Strong organizational and time management skills.
Ability to lead others.
Shift Information
This is a remote position, with a schedule of 12:30 pm - 9:00 pm CST, Monday thru Friday
Customer Escalations & Advocacy Representative
Tulsa, OK jobs
Customer Escalations & Advocacy Representative
Department: Networks Operations
The Customer Escalations & Advocacy Representative will serve as a senior customer-facing resource responsible for managing complex and sensitive escalations across Vero Fiber's residential, small business, and enterprise segments. This role will advocate for customer needs internally, drive resolution of recurring issues, and work cross-functionally to improve customer experience and retention.
RESPONSIBILITIES
Act as the primary escalation point for high-impact, sensitive, or unresolved customer issues.
Proactively track, document, and analyze escalation trends to identify root causes and recommend process or policy improvements.
Partner with frontline customer service, billing, technical support, NOC, and engineering teams to drive timely and effective resolution of escalated cases.
Serve as an internal customer advocate, ensuring customer perspectives and pain points are considered in operational and strategic decisions.
Manage direct communication with customers in escalated situations, providing clear, empathetic, and solution-focused updates.
Support retention efforts for high-value or at-risk accounts by collaborating with management, sales, and service support teams.
Develop escalation handling processes, playbooks, and best practices to standardize and improve how Vero manages escalated customer issues.
Prepare and deliver regular reports summarizing escalation volume, drivers, outcomes, and any recommendations for improvement.
CORE COMPETENCIES
There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation.
REQUIRED QUALIFICATIONS
3+ years in account management, sales, customer success, or a related customer-facing role - ideally within telecommunications, ISP, or technology sectors.
Strong problem-solving skills and a solution-oriented mindset.
Excellent communication, active listening, and conflict resolution skills.
Proven ability to manage high-stakes or emotionally charged customer interactions with professionalism and empathy.
Comfortable collaborating across teams and influencing without direct authority.
Experience analyzing data and trends to recommend business process improvements.
Knowledge of Sonar (or other) CRM tools preferred.
JOB DETAILS AND PHYSICAL REQUIREMENTS
This has no travel requirements.
Must be authorized to work in the United States.
This is a staff position.
This is a Nonexempt position.
This is a Full-Time position.
This is a Remote position.
The schedule for this position is based on company requirements for the role. At this time the schedule is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role.
This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment.
This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time.
ABOUT VERO
Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well.
NOTICES
Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: ****************
This position requires the ability to pass a standard background check upon offer of position.
At least 2 professional references are required.
CORE COMPETENCY DEFINITIONS
Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization.
Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality.
Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work.
Auto-ApplySales Development Representative
Remote
WE'RE LUMA HEALTH.
Needing healthcare can be hard - getting care shouldn't be.
We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it.
So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end.
The Role: Sales Development Representative
Drive Luma Health's growth by engaging clinics and health systems, creating interest, and booking qualified meetings. This is a high-performance, mission-driven SDR role with real impact and clear expectations.
(Fully remote, U.S.)
What YOU will do at Luma Health:
Prospect & build pipeline: High-volume, multi-channel outreach to decision makers; book discovery meetings.
Qualify & consult: Run crisp discovery, map pains to Luma value, handle objections, and secure next steps.
Hit the number: Quota is graded on number of performed meetings and pipeline velocity metrics; manage time and funnel to exceed it.
Collaborate: Partner with AEs and Marketing on targeted campaigns; share market intel to refine strategy.
Operate with rigor: Keep Salesforce spotless; document activity, notes, and next steps.
Improve fast: Embrace coaching, iterate your pitch, share what works, and level up weekly.
Who YOU Are:
Long History of Being Self-Propelled: Biased for action through your life.
Ability to Persevere and Perform: Run crisp discovery, map pains to Luma value, handle objections, and secure next steps.
Long History of Over-Achieving: Long history of leading in performance as an individual or a team.
What you bring:
Drive & resilience: You pursue goals with urgency and bounce back from “no.”
Clear communication: Strong written/verbal skills and confident phone presence.
Curiosity & empathy: You ask sharp questions and tailor value to each prospect.
Proof of achievement: 1+ year in sales/BDR or standout wins that show you hit big goals outside of sales.
Ownership: Organized, self-managed in a remote setting; quick to learn tools (Salesforce, outreach, LI Navigator).
Coachability & team play: You seek feedback, act on it, and help teammates win.
Bachelor's preferred, not required. Must be authorized to work in the U.S.
What we offer
Impact: Every meeting you set can improve access to care for thousands of patients.
Growth: Structured onboarding, ongoing training, and clear paths to AE/leadership.
Comp: Competitive base + commission with upside; equity eligibility.
Remote-first benefits: Home-office support; Competitive Health Benefits (Luma Health covers 99% of the employee and 85% of the dependent premium costs); Company Equity; Flexible time off; Wellness programs, Inclusive, recognition-rich culture.
Hiring Manager: Kennedy Booker, Director of Sales Development | ************** | *********************
Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include target bonus + stock options + benefits (including medical, dental, and vision.)
Base Pay Range:
$55,000-$60,000 USD
Ready to grow your career and make healthcare work better? Apply and let's get patients the care they need-faster.
Luma Health is an Equal Opportunity employer, welcoming individuals of all backgrounds and characteristics.
Come join us if you want to make a difference in health care.
Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.
Auto-ApplyCorrespondence Representative
Canonsburg, PA jobs
Overview Correspondence Representative - Start Your Career with Select Medical!
💵 Starting Pay:
$15.50/hour
🕒 Schedule: Monday-Friday | First Shift |
No weekends required
Are you detail-oriented, analytical, and passionate about solving problems? Join Select Medical's Outpatient Central Business Office as a Correspondence Representative and become a key player in our Accounts Receivable team. Help resolve insurance claims and ensure patients are billed accurately-all while growing your career in a supportive, fast-paced environment.
💼 What You'll Do:
Investigate and resolve outstanding insurance claim issues
Analyze correspondence from payers and take appropriate action
Ensure patients are not billed incorrectly
Collaborate with internal teams to support revenue cycle operations
🌟 Why You'll Love Working Here:
✅ Career Growth: Advancement opportunities within a national healthcare organization
✅ Comprehensive Benefits: Medical, dental, vision, life insurance & more
✅ Work-Life Balance: PTO, Extended Illness Days, and no weekend shifts
✅ Financial Security: 401(k) with company match
✅ Supportive Environment: Paid training and Employee Assistance Program
✅ Casual Culture: Jeans-friendly dress code
🎯 Who We're Looking For:
Strong attention to detail and problem-solving skills
Ability to work independently and meet deadlines
Comfortable with data entry and basic computer systems
Previous experience in healthcare billing or insurance is a plus-but not required!
Responsibilities
As a Correspondence Representative, you will:
Review and follow up on outstanding insurance claims older than 120 days.
Research, categorize, and resolve non-payment issues with insurance carriers.
Contact responsible parties to determine claim status and escalate unresolved issues.
Work with clinics and patients to gather additional information for claim processing.
Obtain retro authorizations from assigned insurance carriers.
Document all denial reasons and correspondence activities in the billing system.
Handle other duties and special projects as assigned
Qualifications
What You Need to Succeed:
✔ Minimum Requirements:
High School Diploma or GED
At least one year of customer service experience in retail, hospitality, banking, or healthcare
✔ Preferred Qualifications:
Strong communication, problem-solving, and organizational skills.
Ability to work independently with minimal supervision.
Familiarity with medical billing, insurance claims processing, or indemnity insurance practices is a plus!
Proficiency in Windows-based office programs (Word, Excel, PowerPoint).
At least one year of experience in high-volume computer work, medical billing, or insurance claims processing is preferred.
Additional Data
A Workplace That Cares About You!
At Select Medical, we believe in fostering a positive employee experience.
Join a company that values diversity, equal opportunity, and work-life balance. Apply today and take the next step in your career with Select Medical!
Auto-ApplyCorrespondence Representative
Canonsburg, PA jobs
**Correspondence Representative - Start Your Career with Select Medical!** **Starting Pay:** _$15.50/hour_ **Schedule:** Monday-Friday | First Shift | _No weekends required_ Are you detail-oriented, analytical, and passionate about solving problems? Join Select Medical's Outpatient Central Business Office as a Correspondence Representative and become a key player in our Accounts Receivable team. Help resolve insurance claims and ensure patients are billed accurately-all while growing your career in a supportive, fast-paced environment.
**** **What You'll Do:**
+ Investigate and resolve outstanding insurance claim issues
+ Analyze correspondence from payers and take appropriate action
+ Ensure patients are not billed incorrectly
+ Collaborate with internal teams to support revenue cycle operations
**** **Why You'll Love Working Here:**
+ ✅ **Career Growth:** Advancement opportunities within a national healthcare organization
+ ✅ **Comprehensive Benefits:** Medical, dental, vision, life insurance & more
+ ✅ **Work-Life Balance:** PTO, Extended Illness Days, and no weekend shifts
+ ✅ **Financial Security:** 401(k) with company match
+ ✅ **Supportive Environment:** Paid training and Employee Assistance Program
+ ✅ **Casual Culture:** Jeans-friendly dress code
**** **Who We're Looking For:**
+ Strong attention to detail and problem-solving skills
+ Ability to work independently and meet deadlines
+ Comfortable with data entry and basic computer systems
+ Previous experience in healthcare billing or insurance is a plus-but not required!
**Responsibilities**
As a **Correspondence Representative** , you will:
+ Review and follow up on outstanding insurance claims older than 120 days.
+ Research, categorize, and resolve non-payment issues with insurance carriers.
+ Contact responsible parties to determine claim status and escalate unresolved issues.
+ Work with clinics and patients to gather additional information for claim processing.
+ Obtain retro authorizations from assigned insurance carriers.
+ Document all denial reasons and correspondence activities in the billing system.
+ Handle other duties and special projects as assigned
**Qualifications**
**What You Need to Succeed:**
✔Minimum Requirements:
+ High School Diploma or GED
+ At least one year of customer service experience in retail, hospitality, banking, or healthcare
✔Preferred Qualifications:
+ Strong communication, problem-solving, and organizational skills.
+ Ability to work independently with minimal supervision.
+ Familiarity with medical billing, insurance claims processing, or indemnity insurance practices is a plus!
+ Proficiency in Windows-based office programs (Word, Excel, PowerPoint).
+ At least one year of experience in high-volume computer work, medical billing, or insurance claims processing is preferred.
**Additional Data**
**A Workplace That Cares About You!**
At Select Medical, we believe in fostering a positive employee experience.
Join a company that values diversity, equal opportunity, and work-life balance. Apply today and take the next step in your career with Select Medical!
Apply for this job (*******************************************************************************************************************************************
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**Job ID** _351355_
**Experience (Years)** _1_
**Category** _Corporate - Central Billing Office_
**Street Address** _400 Technology Drive_
Correspondence Representative
Canonsburg, PA jobs
Correspondence Representative - Start Your Career with Select Medical! Location: Canonsburg, PA Starting Pay: $15.50/hour Schedule: Monday-Friday | First Shift | No weekends required Are you detail-oriented, analytical, and passionate about solving problems? Join Select Medical's Outpatient Central Business Office as a Correspondence Representative and become a key player in our Accounts Receivable team. Help resolve insurance claims and ensure patients are billed accurately-all while growing your career in a supportive, fast-paced environment.
What You'll Do:
* Investigate and resolve outstanding insurance claim issues
* Analyze correspondence from payers and take appropriate action
* Ensure patients are not billed incorrectly
* Collaborate with internal teams to support revenue cycle operations
Why You'll Love Working Here:
* Career Growth: Advancement opportunities within a national healthcare organization
* Comprehensive Benefits: Medical, dental, vision, life insurance & more
* Work-Life Balance: PTO, Extended Illness Days, and no weekend shifts
* Financial Security: 401(k) with company match
* Supportive Environment: Paid training and Employee Assistance Program
* Casual Culture: Jeans-friendly dress code
Who We're Looking For:
* Strong attention to detail and problem-solving skills
* Ability to work independently and meet deadlines
* Comfortable with data entry and basic computer systems
* Previous experience in healthcare billing or insurance is a plus-but not required!
Responsibilities
As a Correspondence Representative, you will:
* Review and follow up on outstanding insurance claims older than 120 days.
* Research, categorize, and resolve non-payment issues with insurance carriers.
* Contact responsible parties to determine claim status and escalate unresolved issues.
* Work with clinics and patients to gather additional information for claim processing.
* Obtain retro authorizations from assigned insurance carriers.
* Document all denial reasons and correspondence activities in the billing system.
* Handle other duties and special projects as assigned
Qualifications
What You Need to Succeed:
Minimum Requirements:
* High School Diploma or GED
* At least one year of customer service experience in retail, hospitality, banking, or healthcare
Preferred Qualifications:
* Strong communication, problem-solving, and organizational skills.
* Ability to work independently with minimal supervision.
* Familiarity with medical billing, insurance claims processing, or indemnity insurance practices is a plus!
* Proficiency in Windows-based office programs (Word, Excel, PowerPoint).
* At least one year of experience in high-volume computer work, medical billing, or insurance claims processing is preferred.
Additional Data
A Workplace That Cares About You!
At Select Medical, we believe in fostering a positive employee experience.
Join a company that values diversity, equal opportunity, and work-life balance. Apply today and take the next step in your career with Select Medical!
Auto-ApplyPatient and Family Representative - Patient Experience
Hershey, PA jobs
**Penn State Health** - **Hershey Medical Center** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** 8:00a - 4:30p **Recruiter Contact:** Nicholas Wine at ****************************** (MAILTO://******************************)
**SUMMARY OF POSITION:**
This position serves as a liaison between patients/family members and staff/employees to promote improved communications, processes and patient experience and to reduce the risk of litigation to the organization. This position is required to work with clinical and non-clinical staff to address patient feedback regarding compliments, complaints and grievances as defined by the Centers for Medicare and Medicaid Services (CMS) and as regulated by the Department of Health (DOH), and to ensure compliance with all regulatory requirements from the aforementioned bodies. Shares information with process owners for purpose of review and correction if necessary and communicates (or coordinates the communication of clinical) review responses to patients and their families.
**MINIMUM QUALIFICATIONS:**
+ Bachelor's degree in Psychology, Communications, Social Services or related field required.
+ 5 years of experience in medical, social or customer service required.
**KNOWLEDGE, SKILLS, & ABILITIES:**
+ High level of interpersonal skills.
+ Problem solving skills.
+ Attention to Detail.
+ Exceptional verbal and written communication skills.
+ Ability to analyze situation and apply de-escalation skills.
+ Time management skills.
+ Ability to multitask.
**PREFERRED QUALIFICATIONS:**
+ Bilingual - English/Spanish preferred.
**WHY PENN STATE HEALTH?**
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
**Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:**
+ **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
+ **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
+ **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
+ **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
+ **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
**WHY PENN STATE HEALTH MILTON HERSHEY MEDICAL CENTER?**
Penn State Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth.
**YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.**
_This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._
_Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._
**Union:** Non Bargained
**Position** Patient and Family Representative - Patient Experience
**Location** US:PA: Hershey | Human Services | Full Time
**Req ID** 84085
Easy ApplyCentral Scheduling Representative
Broomall, PA jobs
Central Scheduling Representative (CSR) Location: Broomall Organization: Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder Overview Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder, is seeking a dedicated and skilled Central Scheduling Representative (CSR) to join our team in Havertown. As two of the region's most respected providers of orthopedic and upper extremity care, we offer a collaborative, patient-focused environment that prioritizes clinical excellence, innovation, and ongoing professional development. Join our team and receive full training to grow in your role. The Central Scheduling Representative (CSR) is responsible for registering patients and scheduling appointments over the telephone while delivering service "with a smile." This position requires a person with outstanding customer service skills. You must be patient and empathetic while being efficient, accurate, and effective when registering patients and routing to the preferred physician in the preferred office. This is a full-time position with Monday through Friday hours from 8:00am to 5:00pm. Key Responsibilities
Screen patients to determine urgency and schedule appointments within appropriate timeframes
Conduct patient interviews and enter accurate information into the patient management system
Coordinate appointments for 19 physicians across 16 office locations in Pennsylvania and New Jersey
Verify insurance acceptance and advise patients on requirements such as referrals, authorizations, and co-pays
Confirm appointments and respond to patient inquiries courteously and accurately
Maintain patient confidentiality and adhere to HIPAA regulations
Assist other departments as needed when time permits
Perform other duties as assigned
Qualifications Education:
High school diploma or GED required
Experience:
Patient registration experience preferred
Customer service experience required (call center, retail, hospitality, etc.)
Medicare experience preferred
Experience with private health insurance and workers' compensation preferred
Experience coordinating appointments and managing patient scheduling in a clinical environment
Strong communication and interpersonal skills, with the ability to speak confidently and professionally to patients, families, providers, and staff
Proficient in medical software and EMR systems; strong data entry and accuracy skills
Ability to multitask, prioritize, and manage multiple phone lines efficiently
Self-motivated and able to work independently or collaboratively within a team
Strong decision-making, problem-solving, and organizational skills
Demonstrated professionalism, empathy, and patient-centered approach
Bilingual (Spanish) a plus but not required
Reliable work ethic and excellent attendance
Compensation & Benefits
Comprehensive benefits package including medical, dental, and vision plans
100% employer-paid life insurance
401(k) with employer match
Benefits begin the first of the month following hire date (for full-time employees)
Generous paid sick and vacation time
7 paid holidays annually
Opportunities for growth and advancement
Employee referral reward program
About Premier Orthopaedics & Philadelphia Hand to Shoulder Premier Orthopaedics delivers expert treatment for orthopedic injuries, joint disease, interventional spine care, regenerative medicine, and comprehensive physical therapy services, supported by more than 150 providers across 50+ locations. Our facilities include state-of-the-art MRI centers, outpatient surgery centers, physical therapy clinics, and orthopedic urgent care centers to ensure timely access to high-quality, patient-focused care. Philadelphia Hand to Shoulder Center (PHSC), a division of Premier Orthopaedics, has been nationally recognized for more than 50 years for its specialized care of the hand, wrist, elbow, arm, and shoulder. Our fellowship-trained surgeons and certified Hand and Occupational Therapists collaborate to provide seamless care-from diagnosis and treatment to post-operative and rehabilitative recovery. With 14 convenient locations across Pennsylvania and New Jersey, PHSC offers advanced, integrated care to restore function, mobility, and quality of life for patients with upper extremity conditions.
Cash Posting Rep
Philadelphia, PA jobs
Responsible for all payment application functions within the Revenue Cycle departments. Accurately performs all posting and reconciliation to patient and non-patient accounts. Education High School Diploma or Equivalent Required Experience 2 years experience in a related role Required
1 year experience in a healthcare business office environment Preferred
Licenses
'390634
Cash Posting Rep
Philadelphia, PA jobs
Responsible for all payment application functions within the Revenue Cycle departments. Accurately performs all posting and reconciliation to patient and non-patient accounts. Education High School Diploma or Equivalent Required Experience 2 years experience in a related role Required
1 year experience in a healthcare business office environment Preferred
Licenses
'390594
Central Scheduling Representative
Broomall, PA jobs
Job DescriptionCentral Scheduling Representative (CSR) Location: BroomallOrganization: Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder OverviewPremier Orthopaedics, in partnership with Philadelphia Hand to Shoulder, is seeking a dedicated and skilled Central Scheduling Representative (CSR) to join our team in Havertown. As two of the region's most respected providers of orthopedic and upper extremity care, we offer a collaborative, patient-focused environment that prioritizes clinical excellence, innovation, and ongoing professional development. Join our team and receive full training to grow in your role The Central Scheduling Representative (CSR) is responsible for registering patients and scheduling appointments over the telephone while delivering service "with a smile." This position requires a person with outstanding customer service skills. You must be patient and empathetic while being efficient, accurate, and effective when registering patients and routing to the preferred physician in the preferred office. This is a full-time position with Monday through Friday hours from 8:00am to 5:00pm.Key Responsibilities
Screen patients to determine urgency and schedule appointments within appropriate timeframes
Conduct patient interviews and enter accurate information into the patient management system
Coordinate appointments for 19 physicians across 16 office locations in Pennsylvania and New Jersey
Verify insurance acceptance and advise patients on requirements such as referrals, authorizations, and co-pays
Confirm appointments and respond to patient inquiries courteously and accurately
Maintain patient confidentiality and adhere to HIPAA regulations
Assist other departments as needed when time permits
Perform other duties as assigned
QualificationsEducation:
High school diploma or GED required
Experience:
Patient registration experience preferred
Customer service experience required (call center, retail, hospitality, etc.)
Medicare experience preferred
Experience with private health insurance and workers' compensation preferred
Experience coordinating appointments and managing patient scheduling in a clinical environment
Strong communication and interpersonal skills, with the ability to speak confidently and professionally to patients, families, providers, and staff
Proficient in medical software and EMR systems; strong data entry and accuracy skills
Ability to multitask, prioritize, and manage multiple phone lines efficiently
Self-motivated and able to work independently or collaboratively within a team
Strong decision-making, problem-solving, and organizational skills
Demonstrated professionalism, empathy, and patient-centered approach
Bilingual (Spanish) a plus but not required
Reliable work ethic and excellent attendance
Compensation & Benefits
Comprehensive benefits package including medical, dental, and vision plans
100% employer-paid life insurance
401(k) with employer match
Benefits begin the first of the month following hire date (for full-time employees)
Generous paid sick and vacation time
7 paid holidays annually
Opportunities for growth and advancement
Employee referral reward program
About Premier Orthopaedics & Philadelphia Hand to ShoulderPremier Orthopaedics delivers expert treatment for orthopedic injuries, joint disease, interventional spine care, regenerative medicine, and comprehensive physical therapy services, supported by more than 150 providers across 50+ locations. Our facilities include state-of-the-art MRI centers, outpatient surgery centers, physical therapy clinics, and orthopedic urgent care centers to ensure timely access to high-quality, patient-focused care.Philadelphia Hand to Shoulder Center (PHSC), a division of Premier Orthopaedics, has been nationally recognized for more than 50 years for its specialized care of the hand, wrist, elbow, arm, and shoulder. Our fellowship-trained surgeons and certified Hand and Occupational Therapists collaborate to provide seamless care-from diagnosis and treatment to post-operative and rehabilitative recovery. With 14 convenient locations across Pennsylvania and New Jersey, PHSC offers advanced, integrated care to restore function, mobility, and quality of life for patients with upper extremity conditions.
TELECOMMUNICATIONS REPRESENTATIVE
Latrobe, PA jobs
The Telecommunication Representative is responsible for making positive first impressions, as they maintain focus on the overall safety of our patients, guests and hospital employees. They work closely with hospital and health system departments, physicians, employees, patients and their family members regarding a variety of hospital and health system services. The employee will be responsible for a customer-friendly approach to the delivery of services using their technical capacities to provide a communication gateway between our patients and the health system. The position will consistently demonstrate positive interpersonal and interdepartmental relationships and create a positive and professional working environment for new employees. Is responsible for the review and maintenance of ongoing communication tools used by the entire department, while assisting with the training and development of new employees.
Essential Job Functions
* Prepare electronic documentation that are complete, professional in nature and uses correct grammar, punctuation and format.
* Intercept internal and external calls with a customer-friendly approach.
* Maintain a positive attitude with callers, coworkers, health system employees and physicians.
* Assure that customer needs are met in a timely fashion.
* Keep the mission, vision and values of the organization in mind with each patient contact.
* Demonstrate knowledge of the Independence Health System Health code processes and other emergency plans using supporting department policies and procedures on the successful initiation of emergency codes.
* Immediate response to emergent situations while gathering information from physicians and/or clinicians.
* Efficient and accurate initiation of emergency codes in critical situations using Lynx, overhead paging, and Microsoft Office.
* Accurately records detailed information about all emergent situations using Microsoft Office.
* Answer telephone calls promptly, efficiently and courteously using a positive voice image to callers, keeping in mind the tone, inflection, and enunciation to all callers.
* Foster a "one stop shop" culture by listening to callers intently to determine the nature of the call to see if the call must be transferred or if it can be handled by a Switchboard Operator.
* Screen calls to ensure authenticity and make sure that any messages are communicated to the correct recipients in a time-efficient manner.
* Create and process messages, schedule and log that legible, accurate and communicated to the other staff.
* Provide call processing support to multiple departments and hospital physicians to maintain a pathway for necessary communication between patients and their clinicians after business hours.
* Collect, communicate and document confidential patient information using PerfectServe, MediCall, Spok, and Microsoft Office.
* Answer queries pertaining to admitted patients by following confidentiality protocols using McKesson STAR.
* Awareness of hospital campuses to accurately direct visitors to appropriate departments or patient rooms.
* Responsible for accurate individual performance outcomes for all applications used in the department, including but not limited to PerfectServe - physician communication, MediCall - information database, McKesson STAR - patient information, Spok - alternate paging services, Cisco Jabber - dept. to dept. communication, Lynx - emergency notification system, Microsoft Windows - PC Operating system, Microsoft Office - Excel, Word, PowerPoint, Access, Outlook, Internet Explorer - internet provider, PA system - overhead paging, API - time and attendance and UltiPro - benefits, compensation, performance management.
* Operational knowledge of hardware used to support department operations, including by not limited to Cisco telephony - phones, conference calls, Emergency panels - alarms, emergency codes, Simplex - LH fire system, and Wireless devices - cell phones, one-way pagers.
* Other duties as assigned.
* Manage the issuance of pagers and assist employees with user guidelines.
* Maintain central database of all paging devices using Microsoft Office.
* Contact vendor for device exchanges and various troubleshooting needs.
* Review and revise necessary emergency code contact information on an as needed basis.
* Review department processes for necessary updates and revise as needed.
* Responsible for the day-to-day training of new employees and escalate training concerns to management.
* Create a professional working environment for new employees so that effective training and development can be fostered.
* Ensure new employees are directing callers professionally, correctly, promptly and courteously.
* Consistently review individual emergency code processes with new employees and conduct mock code situations to ensure that employees are prepared to work alone.
* Assess and verify call accuracy for new employees to include scripting and call connections
* Consistently review patient transfer process with new employees and conduct mock scenarios as part of the learning process.
* Ensure new employees are mindful of physician protocols and can accurately process calls.
* Review patient privacy codes with new employees and audit processing of patient information calls to ensure patient confidentiality.
* Review new employee long information for all applications to ensure successful access.
* Daily review of all call logs to ensure complete and accurate information.
* Monthly creation of new call logs to replace previous month's tracking sheet.
Required Qualifications
* High School Diploma or GED, or Higher Level of Education.
* Previous experience in customer service.
* Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
* Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
* Proficient in Microsoft Office applications, including Outlook and Excel.
Preferred Qualifications
* One (1) year experience in hospital switchboard.
* Knowledge of medical terminology.
License, Certification & Clearances
* Act 34-PA Criminal Record Check from the PA State Police system.
Supervisory Responsibilities
* This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.
Position Type/Expected Hours of Work
* Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
* Travel may be expected locally between Independence Health System Health locations.
LEAN
* Actively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements. Recognizes the necessity of taking ownership of one's own motivation, morale, performance and professional development. Strives for behavior consistent with being committed to Independence Health System's missions, vision and values.
AAP/EEO
* Independence Health System Health is an Equal Opportunity Employer. It is the policy of Independence Health System Health to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, marital status, non-job related disability, veteran status, or genetic information, or any other protected class. Independence Health System Health will conform to the spirit as well as the letter of all applicable laws and regulations.
* Ability to perform the Essential Functions listed on the Physical Conditions and ability to perform the Essential Functions on the Working Condition chart below.
Work Environment
Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential - Absolute Necessity.
Marginal - Minimal Necessity.
Constantly - 5.5 to 8 hours or more or 200 reps/shift.
Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely - Less than 0.25 hours or less than 2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Extreme Heat
√
√
Extreme Cold
√
√
Heights
√
√
Confined Spaces
√
√
Extreme Noise(>85dB)
√
√
Mechanical Hazards
√
√
Use of Vibrating Tools
√
√
Operates Vehicle
√
v
Operates Heavy Equipment
√
√
Use of Lifting/Transfer Devices
√
√
Rotates All Shifts
√
√
8 Hours Shifts
√
√
10-12 Hours Shifts
√
√
On-Call
√
√
Overtime(+8/hrs/shift; 40/hr/wk)
√
√
Travel Between Sites
√
√
Direct Patient Care
√
√
Respirator Protective Equipment
√
√
Eye Protection
√
√
Head Protection (hard hat)
√
√
Hearing Protection
√
√
Hand Protection
√
√
Feet, Toe Protection
√
√
Body Protection
√
√
Latex Exposure
√
√
Solvent Exposure
√
√
Paint (direct use) Exposure
√
√
Dust (sanding) Exposure
√
√
Ethylene Oxide Exposure
√
√
Cytotoxic (Chemo) Exposure
√
√
Blood/Body Fluid Exposure
√
√
Chemicals (direct use) Exposure
√
√
Mist Exposure
√
√
Wax Stripper (direct use)
√
√
Non-Ionizing Radiation Exposure
√
√
Ionizing Radiation Exposure
√
√
Laser Exposure
√
√
Physical Demands
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential - Absolute Necessity.
Marginal - Minimal Necessity.
Constantly - 5.5 to 8 hours or more or 200 reps/shift.
Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely - Less than 0.25 hours or less than 2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Bending (Stooping)
√
√
Sitting
√
√
Walking
√
√
Climbing Stairs
√
√
Climbing Ladders
√
√
Standing
√
√
Kneeling
√
√
Squatting (Crouching)
√
√
Twisting/Turning
√
√
Keyboard/Computer Operation
√
√
Gross Grasp
√
√
Fine Finger Manipulation
√
√
Hand/Arm Coordination
√
√
Pushing/Pulling(lbs. of force)
√
√
Carry
√
√
Transfer/Push/Pull Patients
√
√
Seeing Near w/Acuity
√
√
Feeling (Sensation)
√
√
Color Vision
√
√
Hearing Clearly
√
√
Pulling/Pushing Objects Overhead
√
√
Reaching Above Shoulder Level
√
√
Reaching Forward
√
√
Lifting Floor to Knuckle
###
√
√
Lifting Seat Pan to Knuckle
###
√
√
Lifting Knuckle to Shoulder
###
√
√
Lifting Shoulder to Overhead
###
√
√
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Sales Development Representative, Entry Level
Philadelphia, PA jobs
Are you the kind of person who lights up a room with your energy and confidence? At BCM One, we're searching for ambitious, people-driven communicators to join our growing Marketing team as Sales Development Representatives (SDRs). In this entry level role, you'll be the first voice potential clients hear; sparking conversations, uncovering opportunities, and introducing businesses to technology solutions that transform the way they connect. If you thrive on making great first impressions, love the adrenaline of cold calling, and building relationships with confidence and curiosity, this is your launchpad to a rewarding career with BCM One.
Work Locations:
This is a hybrid or remote optional position with the ability to be based out of one of the following office locations: Grand Rapids, Michigan, Herndon, Virginia, Alpharetta, Georgia, Blue Bell, Pennsylvania, or New York, New York. This position must live and be authorized to work in the United States; it is not eligible for relocation or sponsorship.
Hours:
8:00AM-5:00PM Eastern Time
Travel:
Less than 5% annually
What You Will Do:
Make outbound calls, send emails, and connect on LinkedIn to spark conversations with enterprise customers.
Research organizations,
identify key decision-makers, and gather business intelligence to target the right prospects.
Engage with potential clients, ask thoughtful questions, and listen carefully to understand business needs and challenges.
Use curiosity and resourcefulness to uncover pain points and position our enterprise voice and managed connectivity solutions.
Work closely with sales and marketing teams, shadow sales calls, and learn from experienced professionals every day.
What You Will Need:
Some degree of professional or leadership experience (campus club leadership counts!)
Bachelor's degree (or 5 years' relevant experience if no degree).
Outgoing personality, excellent phone presence, and confidence speaking to decision makers.
Resilient attitude-you bounce back from rejection and keep moving forward.
Organized and gritty-you plan your day and stay focused on hitting targets.
Active listener with a curious, problem-solving mindset.
Strong written communication skills-grammar and clarity matter.
Any second languages (Spanish, German, Italian) are a plus.
Who We Are:
BCM One is a leading telecom provider of NextGen Communications and Managed Services that has been in business for 30 years with more than 18,000 business customers and 5,000 channel partners who rely on our products, services, and teams to support their critical underlying network infrastructure. BCM One is the parent company to our family of brands that includes SIP.US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP.
Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought together leading companies in our space who have built products, services, and programs to innovate and disrupt our industry. Now, operating under one roof, we are taking BCM One to the next level and looking for talented individuals to help make that happen.
When you choose to work at BCM One, you get to work with a talented team and build experience with the leading technologies, suppliers, and partners in our industry. We don't offer cookie-cutter solutions, so the opportunities are endless, and the work is always varied and interesting. We take our mission “to provide a world-class experience with every human interaction” seriously, which means everything you do makes a difference. And we're committed to building and nurturing a diverse and inclusive workforce and environment that empowers you to do your best work, spread your wings and reach your full potential. At BCM One, we encourage our team to learn something new every day, so you don't just become part of our growth story, we become part of yours.
Why BCM One:
We are committed to creating an environment that fosters teamwork, accountability, innovation, and teamwork. Many BCM One employees have been with the company for 10+ years, which we think says a lot about our culture.
We Are a Team
We pride ourselves on our team-based approach to providing quality solutions for our clients. BCM One encourages a culture of collaboration, exposing employees to different areas of the business and fostering career growth.
We support employee involvement and provide opportunities to be responsible stewards via our BCM One Gives Back Program and our Emergency Fund to help our team members who are going through difficult times.
Hard Work is Recognized
We offer an Employee of the Quarter program with a monetary award and Employee of the Year that includes a 7-day vacation package to the Caribbean. In addition, we host various regional team-building gatherings throughout the year.
We believe in developing our team members and offer many opportunities for training, professional development and career growth.
Your Voice is Heard
We empower our team members to speak up and look for opportunities in challenges.
We have an Employee Council and a Diversity Equity and Inclusion Committee made up of volunteers from across the company who share a passion for making BCM One a great place to work and find ways to positively impact our communities.
How we take care of you:
Competitive industry salaries
Comprehensive medical, dental, and vision insurance
Company-provided life and disability insurance
Matching 401 (k) plan
Employee Emergency Assistance Fund
Paid holidays and vacation time
FMLA
BCM One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.