Scheduling Specialist jobs at Mainline Health Systems - 37 jobs

Could you be our next Registration Scheduling Specialist at Riddle Memorial Hospital? Why work as a Registration Scheduling Specialist with Main Line Health? * Be an Integral Member of our Organization! As one of the first points of contact for new patients, you make the first impression! As you collect and capture accurate patient data, you have the opportunity to provide excellent, empathetic customer service. As an ambassador for patients, you help them understand their financial responsibility, services available to them, and more. * Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Get Involved! Use your engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices and the general public as needed to provide outstanding service. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Registration Scheduling Specialist Shift: 2nd Shift (Evenings) Experience: Required: 2+ years of customer service experience. Excellent customer service and computer skills. Preferred: Minimum of 2 years of registration experience in a medical setting. Knowledge of medical terminology. Knowledge of insurance and third party reimbursement. Education: High school diploma preferred. Licensures/Certifications: N/A Additional Information * Requisition ID: 79501 * Employee Status: Regular * Schedule: Full-time * Shift: Evening Job * Pay Range: $18.37 - $28.47 * Job Grade: 205

Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate Float Pool is responsible for pre-registering and scheduling physician visits and moderately complex hospital services, as well as coordinating multiple resources for patient services. The PCA Float Pool will be required to be available in order to be scheduled any weekday to staff various service lines in order to provide coverage for paid time off, leave of absence and unanticipated staffing gaps. WORK FROM HOME/CALL CENTER Responsibilities: Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate Float Pool is responsible for pre-registering and scheduling physician visits and moderately complex hospital services, as well as coordinating multiple resources for patient services. The PCA Float Pool will be required to be available in order to be scheduled any weekday to staff various service lines in order to provide coverage for paid time off, leave of absence and unanticipated staffing gaps. Qualifications: MINIMUM EDUCATION REQUIRED: High school diploma or equivalent required. MINIMUM EXPERIENCE REQUIRED: Two (2) years of related customer service experience. MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: None. ADDITIONAL QUALIFICATIONS: At least one (1) year of experience demonstrating proficiency in scheduling OR preregistering patients Business Unit : Company Name: Piedmont Healthcare Corporate

Could you be our next Registration Scheduling Specialist at Riddle Memorial Hospital? Why work as a Registration Scheduling Specialist with Main Line Health? * Be an Integral Member of our Organization! As one of the first points of contact for new patients, you make the first impression! As you collect and capture accurate patient data, you have the opportunity to provide excellent, empathetic customer service. As an ambassador for patients, you help them understand their financial responsibility, services available to them, and more. * Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Get Involved! Use your engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices and the general public as needed to provide outstanding service. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Registration Scheduling Specialist Shift: 3rd Shift (Overnights) [Fri/Sat 11pm-7am] Experience: Required: 2+ years of customer service experience. Excellent customer service and computer skills. Preferred: Minimum of 2 years of registration experience in a medical setting. Knowledge of medical terminology. Knowledge of insurance and third party reimbursement. Education: High school diploma preferred. Licensures/Certifications: N/A Additional Information * Requisition ID: 79502 * Employee Status: Regular * Schedule: Part-time * Shift: Night Job * Pay Range: $18.37 - $28.47 * Job Grade: 205

Could you be our next Registration Scheduling Specialist at [ENTER LOCATION]? Why work as a Registration Scheduling Specialist with Main Line Health? * Be an Integral Member of our Organization! As one of the first points of contact for new patients, you make the first impression! As you collect and capture accurate patient data, you have the opportunity to provide excellent, empathetic customer service. As an ambassador for patients, you help them understand their financial responsibility, services available to them, and more. * Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Get Involved! Use your engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices and the general public as needed to provide outstanding service. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: You are eligible for up to [ MAX#OF HOURS PER YEAR] hours of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Registration Scheduling Specialist Shift: [ENTER SHIFT] Experience: Required: 2+ years of customer service experience. Excellent customer service and computer skills. Preferred: Minimum of 2 years of registration experience in a medical setting. Knowledge of medical terminology. Knowledge of insurance and third party reimbursement. Education: High school diploma preferred. Licensures/Certifications: N/A Additional Information * Requisition ID: 78515 * Employee Status: Regular * Schedule: Part-time * Shift: Evening Job * Pay Range: $18.37 - $28.47 * Job Grade: 205

Could you be our next Registration Scheduling Specialist at Paoli Hospital? Why work as a Registration Scheduling Specialist with Main Line Health? * Be an Integral Member of our Organization! As one of the first points of contact for new patients, you make the first impression! As you collect and capture accurate patient data, you have the opportunity to provide excellent, empathetic customer service. As an ambassador for patients, you help them understand their financial responsibility, services available to them, and more. * Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Get Involved! Use your engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices and the general public as needed to provide outstanding service. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Registration Scheduling Specialist Shift: Monday-Friday (w/ every other weekend required) [2:30PM-11:00PM] Experience: Required: 2+ years of customer service experience. Excellent customer service and computer skills. Preferred: Minimum of 2 years of registration experience in a medical setting. Knowledge of medical terminology. Knowledge of insurance and third party reimbursement. Education: High school diploma preferred. Licensures/Certifications: N/A Additional Information * Requisition ID: 77890 * Employee Status: Regular * Schedule: Full-time * Shift: Evening Job * Pay Range: $18.37 - $28.47 * Job Grade: 205

Could you be our next Registration Scheduling Specialist with Main Line Health? By applying for this position, you can explore ALL Registration Scheduling Specialist opportunities across our Main Line Health locations - including but not limited to: Lankenau Medical Center, Bryn Mawr Hospital, Riddle Hospital, Paoli Hospital, Main Line HealthCare (MLHC) - Concordville, Mirmont Treatment Center, Ellis Preserve, and more. When you apply to this position, you will be considered for openings across multiple sites based on your experience, interests, and operational need. Available Opportunities Across Our Main Line Health Locations: Available shifts: Full-time and Part-time Available schedules: Days, Evenings, Nights Please note: Some locations include weekend shifts based on operational needs Why work as a Registration Scheduling Specialist with Main Line Health? Develop and Grow Your Career! Be one of the many Main Line Health employees who advance their career through our Tuition Reimbursement Program, eligible for up to $6,000 annually based on FTE status/position. Many of our Registration Scheduling Specialists grow into leadership, billing, or clinical roles within the health system. Make an Impact! As one of the first points of contact for new and returning patients, you make the first impression that sets the tone for their entire experience. You'll play an integral role in providing excellent, empathetic customer service by accurately capturing patient data, ensuring a smooth registration or scheduling process, and helping patients understand their services and financial responsibilities. Join the Team! There's a litany of reasons why our registration/scheduling team loves it here, but don't take my word for it. I invite you to check out some of our news, updates, and awards, our multi-year running Great Place to Work certification, and our commitment to diversity, respect, equity, and inclusion (Main Line Health is the top-ranked PA health system in Forbes Magazine's America's Best Employers for Diversity for 2024). Position-Specific Benefits Include: You are eligible for up to 120 hours of paid time off annually (based on FTE status). We also offer several employee discounts to various activities, services, and vendors, as well as free employee parking at all Main Line Health locations. Experience: Required: * 2+ years of customer service experience. * Excellent customer service and computer skills. Preferred: * Minimum of 2 years of registration experience in a medical setting. * Knowledge of medical terminology. * Knowledge of insurance and third-party reimbursement. Education: * High school diploma or GED required. Apply today! Your application will be reviewed, and if selected, you'll be contacted for a one-way video interview or a direct phone screen with a recruiter. Thank you for your time and interest in Main Line Health! Additional Information * Requisition ID: 250000HE * Employee Status: Regular * Benefit Eligibility: Full-Time Benefits * Schedule: Full-time * Pay Range: $18.01 - $27.91 * Job Grade: 205

Could you be our next Registration Scheduling Specialist at MLHC - Concordville? Why work as a Registration Scheduling Specialist with Main Line Health? * Be an Integral Member of our Organization! As one of the first points of contact for new patients, you make the first impression! As you collect and capture accurate patient data, you have the opportunity to provide excellent, empathetic customer service. As an ambassador for patients, you help them understand their financial responsibility, services available to them, and more. * Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Get Involved! Use your engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices and the general public as needed to provide outstanding service. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Registration Scheduling Specialist Shift: Sun-Thurs 8AM-4:30PM Experience: Required: 2+ years of customer service experience. Excellent customer service and computer skills. Preferred: Minimum of 2 years of registration experience in a medical setting. Knowledge of medical terminology. Knowledge of insurance and third party reimbursement. Education: High school diploma preferred. Licensures/Certifications: N/A Additional Information * Requisition ID: 78196 * Employee Status: Regular * Schedule: Full-time * Shift: Day Job * Pay Range: $18.37 - $28.47 * Job Grade: 205

Full time (40 hours weekly) - typically scheduled two 12-hour shift & two 8-hour shifts Majority of shifts will be evening (for example: 11a-7:30p, 3p-11:30p, 11a-11:30p) or overnights (7p-7:30a) **Weekend Rotation:** Every 4th weekend overnight (Friday, Saturday & Sunday from 7p-730a) and will be part of a shared day shift (Saturday & Sunday from 7a-7:30p) weekend rotation approximately every 16 weeks **Holiday Rotation:** Shared holiday rotation, typically scheduled 7a-7:30p **General Summary** Manages human resources predominantly through the function of staffing, scheduling, and immediate response to patient census and other work volume shifts. Manages timekeeping identifying trends and recommending interventions to effectively manager cost and maximize employee satisfaction and resource utilization. **Duties and Responsibilities** **Essential Functions:** + Facilitates and directs allocating for right sizing and replacing of patient services staff while adhering to the provisions of the contract and patient services scheduling policies and procedures. + Demonstrates fiscal responsibility by contributing to staffing models and flexing models as appropriate. + Directs and facilitates appropriate staff assignments by authorizing, communicating and approving staffing changes. + Creates customized reports to present data valuable to logistics manager, nurse managers, department directors, and finance partners for resource management. + Customizes UKG application to meet individual department needs. Ensures changes are communicated to all affected departments/managers. + Analyzes test data from UKG and other IS systems and interfaces; initiates problem solving with appropriate IS staff. + Monitors and evaluates resources and processes schedule changes to accommodate illness, emergency, or volume shifts. + Analyzes needs and prepares UKG training for leadership team and end users. Evaluates competency. + Provides UKG support to all users, including support for project teams that may involve the usage of UKG data. + Actively participates in and contributes to projects and work groups to improve resource utilization and staffing models. + Generates and implements service excellence strategies to build and maintain positive relationships among staff, among diverse departments, and with physicians and providers. + Accurately enters and/or reviews UKG data, resolves discrepancies, completes payroll reports, and provides budget information to leadership and finance partners. + Collaborates with managers regarding issues and inquires in a timely manner, coordinating with Payroll as warranted. + Assesses and prioritizes workload to meet all deadlines enlisting team support as needed. **Common Expectations:** + Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers. + Maintains confidentiality. + Demonstrates dependability, to include attendance and punctuality. + Is accountable - takes initiative and ownership of issues. + Displays a professional demeanor. Represents hospital in a positive way. Has a compassionate working relationship with patients and families. + Assumes personal responsibility for 2-way communication. Communicates and listens effectively with patients, families, coworkers, other departments, physicians/providers and community. + Supports coworkers, initiatives and a patient and family centered philosophy; pitches in; does own part and helps others. + Works to continuously improve work environment/processes (Performance Improvement). Demonstrates a patient and family centered focus when considering/developing improvement solutions. + Represents willingness/enthusiasm to create, embrace and facilitate change. + Develops self and others; supports a learning environment; leads by example. Encourages patients and families to give feedback and suggestions for improvement. + Develops working relationships critical to the organization including patients, families, coworkers, other departments, physicians/providers and community. + Encourages others by providing recognition and support. + Improves employee and organization's performance by removing roadblocks and empowering staff to take ownership and to be self-directed. + Ensures that a performance improvement plan and/or disciplinary action is initiated where needed to assist employees to achieve performance standards. + Evaluates operations from a workflow perspective and responds appropriately, redesigns per customer needs and competitive benchmarks. + Thinks critically; utilizes sound judgment; promptly reports potential risks. + Maintains state of art knowledge of area of specialty, healthcare trends and practice, and populations served. + Maintains a level of computer literacy appropriate to their role. + Meets and maintains current all unit specific and organizational skills/competencies, certifications/licensures, as required. + Completes hospital-required reviews, e.g. HIPAA, safety, health screening, care concerns, and others as assigned. + Adheres to National Patient Safety Goals. + Completes required reports (e.g. PI Dash Boards, benchmarks, etc.) on time. + Insures that 100% of all employees have current licenses, completed yearly health checks, CPR, orientation or re-orientation, where applicable. + Completes 100% of employee evaluations on time, in a thoughtful and constructive manner. For non-bargaining employees, follows established guidelines for recommended increases. + Displays ability and skill in budget development, monitoring, and remaining within budgetary limits. Flexes costs downward, when necessary, especially when scheduling and monitoring hours worked. + Establishes and maintains files and records on an ongoing basis. **Qualifications** **Minimum Education:** + High School Diploma or GED Required and + Associates Degree Preferred **Work Experience:** + 3 years Healthcare administrative experience in an administrative support and/or staffing position. Preferred **Knowledge, Skills, and Abilities:** + Basic computer skills required. + Experience with Word, Excel, and UKG software. **Benefits Offered:** + Comprehensive health benefits + Flexible spending and health savings accounts + Retirement savings plan + Paid time off (PTO) + Short-term disability + Education assistance + Financial education and support, including DailyPay + Wellness and Wellbeing programs + Caregiver support via Wellthy + Childcare referral service via Wellthy WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest. **Quality of Life** Franklin County, named after Benjamin Franklin, was officially formed in 1784. One of its two main towns, the borough of Chambersburg, lies 13 miles north of Maryland and is known for its "green, safe environment." In the southern part of Franklin County, the borough of Waynesboro sits just two miles north of the Mason-Dixon Line and is known for its rich industrial history. Franklin County is in the heart of Central Pennsylvania, where you'll find mountains, lakes and a picturesque countryside coupled with theater, music, skiing, hunting, fishing and much more. We're in the heart of America's fruit orchards, so peaches, apples and lots of other local produce are available close by. The area features local wineries and breweries, along with a vibrant arts scene at the historic Capitol Theatre and Totem Pole Playhouse. Franklin County merges the best of small-town friendliness with easy access to metropolitan areas. (Patient population: 154,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

PRN (As Needed) Manages human resources predominantly through the function of staffing, scheduling, and immediate response to patient census and other work volume shifts. Manages timekeeping identifying trends and recommending interventions to effectively manager cost and maximize employee satisfaction and resource utilization. **Duties and Responsibilities** **Essential Functions:** + Facilitates and directs allocating for right sizing and replacing of patient services staff while adhering to the provisions of the contract and patient services scheduling policies and procedures. + Demonstrates fiscal responsibility by contributing to staffing models and flexing models as appropriate. + Directs and facilitates appropriate staff assignments by authorizing, communicating and approving staffing changes. + Creates customized reports to present data valuable to logistics manager, nurse managers, department directors, and finance partners for resource management. + Customizes UKG application to meet individual department needs. Ensures changes are communicated to all affected departments/managers. + Analyzes test data from UKG and other IS systems and interfaces; initiates problem solving with appropriate IS staff. + Monitors and evaluates resources and processes schedule changes to accommodate illness, emergency, or volume shifts. + Analyzes needs and prepares UKG training for leadership team and end users. Evaluates competency. + Provides UKG support to all users, including support for project teams that may involve the usage of UKG data. + Actively participates in and contributes to projects and work groups to improve resource utilization and staffing models. + Generates and implements service excellence strategies to build and maintain positive relationships among staff, among diverse departments, and with physicians and providers. + Accurately enters and/or reviews UKG data, resolves discrepancies, completes payroll reports, and provides budget information to leadership and finance partners. + Collaborates with managers regarding issues and inquires in a timely manner, coordinating with Payroll as warranted. + Assesses and prioritizes workload to meet all deadlines enlisting team support as needed. **Common Expectations:** + Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers. + Maintains confidentiality. + Demonstrates dependability, to include attendance and punctuality. + Is accountable - takes initiative and ownership of issues. + Displays a professional demeanor. Represents hospital in a positive way. Has a compassionate working relationship with patients and families. + Assumes personal responsibility for 2-way communication. Communicates and listens effectively with patients, families, coworkers, other departments, physicians/providers and community. + Supports coworkers, initiatives and a patient and family centered philosophy; pitches in; does own part and helps others. + Works to continuously improve work environment/processes (Performance Improvement). Demonstrates a patient and family centered focus when considering/developing improvement solutions. + Represents willingness/enthusiasm to create, embrace and facilitate change. + Develops self and others; supports a learning environment; leads by example. Encourages patients and families to give feedback and suggestions for improvement. + Develops working relationships critical to the organization including patients, families, coworkers, other departments, physicians/providers and community. + Encourages others by providing recognition and support. + Improves employee and organization's performance by removing roadblocks and empowering staff to take ownership and to be self-directed. + Ensures that a performance improvement plan and/or disciplinary action is initiated where needed to assist employees to achieve performance standards. + Evaluates operations from a workflow perspective and responds appropriately, redesigns per customer needs and competitive benchmarks. + Thinks critically; utilizes sound judgment; promptly reports potential risks. + Maintains state of art knowledge of area of specialty, healthcare trends and practice, and populations served. + Maintains a level of computer literacy appropriate to their role. + Meets and maintains current all unit specific and organizational skills/competencies, certifications/licensures, as required. + Completes hospital-required reviews, e.g. HIPAA, safety, health screening, care concerns, and others as assigned. + Adheres to National Patient Safety Goals. + Completes required reports (e.g. PI Dash Boards, benchmarks, etc.) on time. + Insures that 100% of all employees have current licenses, completed yearly health checks, CPR, orientation or re-orientation, where applicable. + Completes 100% of employee evaluations on time, in a thoughtful and constructive manner. For non-bargaining employees, follows established guidelines for recommended increases. + Displays ability and skill in budget development, monitoring, and remaining within budgetary limits. Flexes costs downward, when necessary, especially when scheduling and monitoring hours worked. + Establishes and maintains files and records on an ongoing basis. **Qualifications** **Minimum Education:** + High School Diploma or GED Required and + Associates Degree Preferred **Work Experience:** + 3 years Healthcare administrative experience in an administrative support and/or staffing position. Preferred **Knowledge, Skills, and Abilities:** + Basic computer skills required. + Experience with Word, Excel, and UKG software. WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest. **Quality of Life** Franklin County, named after Benjamin Franklin, was officially formed in 1784. One of its two main towns, the borough of Chambersburg, lies 13 miles north of Maryland and is known for its "green, safe environment." In the southern part of Franklin County, the borough of Waynesboro sits just two miles north of the Mason-Dixon Line and is known for its rich industrial history. Franklin County is in the heart of Central Pennsylvania, where you'll find mountains, lakes and a picturesque countryside coupled with theater, music, skiing, hunting, fishing and much more. We're in the heart of America's fruit orchards, so peaches, apples and lots of other local produce are available close by. The area features local wineries and breweries, along with a vibrant arts scene at the historic Capitol Theatre and Totem Pole Playhouse. Franklin County merges the best of small-town friendliness with easy access to metropolitan areas. (Patient population: 154,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

Full time (40 hours weekly, typically scheduled two 12-hour shift & two 8-hour shifts) + Majority of shifts will be day (7a-730p, 7a-330p, 8a-430p 11a-730p) or evening (3p-11:30p, 11a-11:30p) + **Weekend Rotation:** Every 4th weekend day shift (7a-7:30p) and will be part of a shared day shift (7a-7:30p) weekend rotation approximately every 16 weeks + **Holiday Rotation:** Shared holiday rotation, typically scheduled 7a-7:30p **General Summary** Manages human resources predominantly through the function of staffing, scheduling, and immediate response to patient census and other work volume shifts. Manages timekeeping identifying trends and recommending interventions to effectively manager cost and maximize employee satisfaction and resource utilization. **Duties and Responsibilities** **Essential Functions:** + Facilitates and directs allocating for right sizing and replacing of patient services staff while adhering to the provisions of the contract and patient services scheduling policies and procedures. + Demonstrates fiscal responsibility by contributing to staffing models and flexing models as appropriate. + Directs and facilitates appropriate staff assignments by authorizing, communicating and approving staffing changes. + Creates customized reports to present data valuable to logistics manager, nurse managers, department directors, and finance partners for resource management. + Customizes UKG application to meet individual department needs. Ensures changes are communicated to all affected departments/managers. + Analyzes test data from UKG and other IS systems and interfaces; initiates problem solving with appropriate IS staff. + Monitors and evaluates resources and processes schedule changes to accommodate illness, emergency, or volume shifts. + Analyzes needs and prepares UKG training for leadership team and end users. Evaluates competency. + Provides UKG support to all users, including support for project teams that may involve the usage of UKG data. + Actively participates in and contributes to projects and work groups to improve resource utilization and staffing models. + Generates and implements service excellence strategies to build and maintain positive relationships among staff, among diverse departments, and with physicians and providers. + Accurately enters and/or reviews UKG data, resolves discrepancies, completes payroll reports, and provides budget information to leadership and finance partners. + Collaborates with managers regarding issues and inquires in a timely manner, coordinating with Payroll as warranted. + Assesses and prioritizes workload to meet all deadlines enlisting team support as needed. **Common Expectations:** + Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers. + Maintains confidentiality. + Demonstrates dependability, to include attendance and punctuality. + Is accountable - takes initiative and ownership of issues. + Displays a professional demeanor. Represents hospital in a positive way. Has a compassionate working relationship with patients and families. + Assumes personal responsibility for 2-way communication. Communicates and listens effectively with patients, families, coworkers, other departments, physicians/providers and community. + Supports coworkers, initiatives and a patient and family centered philosophy; pitches in; does own part and helps others. + Works to continuously improve work environment/processes (Performance Improvement). Demonstrates a patient and family centered focus when considering/developing improvement solutions. + Represents willingness/enthusiasm to create, embrace and facilitate change. + Develops self and others; supports a learning environment; leads by example. Encourages patients and families to give feedback and suggestions for improvement. + Develops working relationships critical to the organization including patients, families, coworkers, other departments, physicians/providers and community. + Encourages others by providing recognition and support. + Improves employee and organization's performance by removing roadblocks and empowering staff to take ownership and to be self-directed. + Ensures that a performance improvement plan and/or disciplinary action is initiated where needed to assist employees to achieve performance standards. + Evaluates operations from a workflow perspective and responds appropriately, redesigns per customer needs and competitive benchmarks. + Thinks critically; utilizes sound judgment; promptly reports potential risks. + Maintains state of art knowledge of area of specialty, healthcare trends and practice, and populations served. + Maintains a level of computer literacy appropriate to their role. + Meets and maintains current all unit specific and organizational skills/competencies, certifications/licensures, as required. + Completes hospital-required reviews, e.g. HIPAA, safety, health screening, care concerns, and others as assigned. + Adheres to National Patient Safety Goals. + Completes required reports (e.g. PI Dash Boards, benchmarks, etc.) on time. + Insures that 100% of all employees have current licenses, completed yearly health checks, CPR, orientation or re-orientation, where applicable. + Completes 100% of employee evaluations on time, in a thoughtful and constructive manner. For non-bargaining employees, follows established guidelines for recommended increases. + Displays ability and skill in budget development, monitoring, and remaining within budgetary limits. Flexes costs downward, when necessary, especially when scheduling and monitoring hours worked. + Establishes and maintains files and records on an ongoing basis. **Qualifications** **Minimum Education:** + High School Diploma or GED Required and + Associates Degree Preferred **Work Experience:** + 3 years Healthcare administrative experience in an administrative support and/or staffing position. Preferred **Knowledge, Skills, and Abilities:** + Basic computer skills required. + Experience with Word, Excel, and UKG software. **Benefits Offered:** + Comprehensive health benefits + Flexible spending and health savings accounts + Retirement savings plan + Paid time off (PTO) + Short-term disability + Education assistance + Financial education and support, including DailyPay + Wellness and Wellbeing programs + Caregiver support via Wellthy + Childcare referral service via Wellthy WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest. **Quality of Life** Franklin County, named after Benjamin Franklin, was officially formed in 1784. One of its two main towns, the borough of Chambersburg, lies 13 miles north of Maryland and is known for its "green, safe environment." In the southern part of Franklin County, the borough of Waynesboro sits just two miles north of the Mason-Dixon Line and is known for its rich industrial history. Franklin County is in the heart of Central Pennsylvania, where you'll find mountains, lakes and a picturesque countryside coupled with theater, music, skiing, hunting, fishing and much more. We're in the heart of America's fruit orchards, so peaches, apples and lots of other local produce are available close by. The area features local wineries and breweries, along with a vibrant arts scene at the historic Capitol Theatre and Totem Pole Playhouse. Franklin County merges the best of small-town friendliness with easy access to metropolitan areas. (Patient population: 154,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

Full time (40 hours weekly, typically scheduled two 12-hour shift & two 8-hour shifts) Majority of shifts will be day (7a-730p, 7a-330p, 8a-430p 11a-730p) or evening (3p-11:30p, 11a-11:30p) Weekend Rotation: Every 4th weekend day shift (7a-7:30p) and will be part of a shared day shift (7a-7:30p) weekend rotation approximately every 16 weeks Holiday Rotation: Shared holiday rotation, typically scheduled 7a-7:30p General Summary Manages human resources predominantly through the function of staffing, scheduling, and immediate response to patient census and other work volume shifts. Manages timekeeping identifying trends and recommending interventions to effectively manager cost and maximize employee satisfaction and resource utilization. Qualifications Minimum Education: High School Diploma or GED Required and Associates Degree Preferred Work Experience: 3 years Healthcare administrative experience in an administrative support and/or staffing position. Preferred Knowledge, Skills, and Abilities: Basic computer skills required. Experience with Word, Excel, and UKG software. Benefits Offered: Comprehensive health benefits Flexible spending and health savings accounts Retirement savings plan Paid time off (PTO) Short-term disability Education assistance Financial education and support, including DailyPay Wellness and Wellbeing programs Caregiver support via Wellthy Childcare referral service via Wellthy Duties and Responsibilities Essential Functions: Facilitates and directs allocating for right sizing and replacing of patient services staff while adhering to the provisions of the contract and patient services scheduling policies and procedures. Demonstrates fiscal responsibility by contributing to staffing models and flexing models as appropriate. Directs and facilitates appropriate staff assignments by authorizing, communicating and approving staffing changes. Creates customized reports to present data valuable to logistics manager, nurse managers, department directors, and finance partners for resource management. Customizes UKG application to meet individual department needs. Ensures changes are communicated to all affected departments/managers. Analyzes test data from UKG and other IS systems and interfaces; initiates problem solving with appropriate IS staff. Monitors and evaluates resources and processes schedule changes to accommodate illness, emergency, or volume shifts. Analyzes needs and prepares UKG training for leadership team and end users. Evaluates competency. Provides UKG support to all users, including support for project teams that may involve the usage of UKG data. Actively participates in and contributes to projects and work groups to improve resource utilization and staffing models. Generates and implements service excellence strategies to build and maintain positive relationships among staff, among diverse departments, and with physicians and providers. Accurately enters and/or reviews UKG data, resolves discrepancies, completes payroll reports, and provides budget information to leadership and finance partners. Collaborates with managers regarding issues and inquires in a timely manner, coordinating with Payroll as warranted. Assesses and prioritizes workload to meet all deadlines enlisting team support as needed. Common Expectations: Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers. Maintains confidentiality. Demonstrates dependability, to include attendance and punctuality. Is accountable - takes initiative and ownership of issues. Displays a professional demeanor. Represents hospital in a positive way. Has a compassionate working relationship with patients and families. Assumes personal responsibility for 2-way communication. Communicates and listens effectively with patients, families, coworkers, other departments, physicians/providers and community. Supports coworkers, initiatives and a patient and family centered philosophy; pitches in; does own part and helps others. Works to continuously improve work environment/processes (Performance Improvement). Demonstrates a patient and family centered focus when considering/developing improvement solutions. Represents willingness/enthusiasm to create, embrace and facilitate change. Develops self and others; supports a learning environment; leads by example. Encourages patients and families to give feedback and suggestions for improvement. Develops working relationships critical to the organization including patients, families, coworkers, other departments, physicians/providers and community. Encourages others by providing recognition and support. Improves employee and organization's performance by removing roadblocks and empowering staff to take ownership and to be self-directed. Ensures that a performance improvement plan and/or disciplinary action is initiated where needed to assist employees to achieve performance standards. Evaluates operations from a workflow perspective and responds appropriately, redesigns per customer needs and competitive benchmarks. Thinks critically; utilizes sound judgment; promptly reports potential risks. Maintains state of art knowledge of area of specialty, healthcare trends and practice, and populations served. Maintains a level of computer literacy appropriate to their role. Meets and maintains current all unit specific and organizational skills/competencies, certifications/licensures, as required. Completes hospital-required reviews, e.g. HIPAA, safety, health screening, care concerns, and others as assigned. Adheres to National Patient Safety Goals. Completes required reports (e.g. PI Dash Boards, benchmarks, etc.) on time. Insures that 100% of all employees have current licenses, completed yearly health checks, CPR, orientation or re-orientation, where applicable. Completes 100% of employee evaluations on time, in a thoughtful and constructive manner. For non-bargaining employees, follows established guidelines for recommended increases. Displays ability and skill in budget development, monitoring, and remaining within budgetary limits. Flexes costs downward, when necessary, especially when scheduling and monitoring hours worked. Establishes and maintains files and records on an ongoing basis.

Full time (40 hours weekly) Shift varies depending on weekly assignment Coordinates the surgical scheduling process and manages the day-to-day activities of the scheduling office. Pre-operatively facilitates the efficient and effective use of resources surrounding operative events by accurate and timely scheduling of operative event resources of time, personnel and materials according to policies, procedures and guidelines. Post-operatively facilitates effective review of operative events, instrumentation, and supply information by accurate input of data. Duties and Responsibilities Essential Functions: * Coordinates and manages the day-to-day activities of the scheduling office. * Schedules surgical cases and verifies surgical closing information/data for completeness and accuracy from the Operative Procedure/Intraoperative Record. * Facilitates creation of operating room schedule to maximize efficiency by scheduling physicians and procedures appropriately. * Verifies and enters operating room usage to ensure accurate and complete patient charges, as well as maintaining the integrity of the operating room database. * Performs necessary conflict checks, consistently intercepts potential scheduling conflicts, and independently works to resolve them, collaborating with a multidisciplinary team as needed. * Demonstrates a working knowledge of surgical procedure documentation, supply nomenclature, sterile processing process and inventory management. * Provides consistent high quality of service to patients, staff, physicians, physician offices and visitors. * Rearranges schedule to maximize efficiency independently. * Recommends improvements, processes, and reporting capabilities. * Monitors data quality and integrity. * Acts as a liaison between operating room staff, OR management, physicians and physician office staff. * Acts as a resource for scheduling issues or questions. Common Expectations: * Maintains confidential information. * Maintains established policies and procedures, objectives, quality assessment and safety standards. * Maintains professional growth and development. * Participates in administrative staff meetings and attends other meetings as assigned. * Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. * May deliver training for end users on the surgery scheduling system. Qualifications Minimum Education: * High School Diploma or GED Required Work Experience: * 1 year of surgical scheduling, database development and maintenance Required Knowledge, Skills, and Abilities: * Medical terminology * Strong attention to detail * Excellent interpersonal skills * Effective written and oral skills in English * Computer literacy and ability to utilize applications including but not limited to EPIC, Excel, and Microsoft Office * Competency in computer data entry/retrieval systems * Working knowledge of surgical procedure documentation, supply nomenclature, sterile processing process and inventory management Benefits Offered: * Comprehensive health benefits * Flexible spending and health savings accounts * Retirement savings plan * Paid time off (PTO) * Short-term disability * Education assistance * Financial education and support, including DailyPay * Wellness and Wellbeing programs * Caregiver support via Wellthy * Childcare referral service via Wellthy WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

Full time (40 hours weekly) Shift varies depending on weekly assignment Coordinates the surgical scheduling process and manages the day-to-day activities of the scheduling office. Pre-operatively facilitates the efficient and effective use of resources surrounding operative events by accurate and timely scheduling of operative event resources of time, personnel and materials according to policies, procedures and guidelines. Post-operatively facilitates effective review of operative events, instrumentation, and supply information by accurate input of data. Qualifications Minimum Education: High School Diploma or GED Required Work Experience: 1 year of surgical scheduling, database development and maintenance Required Knowledge, Skills, and Abilities: Medical terminology Strong attention to detail Excellent interpersonal skills Effective written and oral skills in English Computer literacy and ability to utilize applications including but not limited to EPIC, Excel, and Microsoft Office Competency in computer data entry/retrieval systems Working knowledge of surgical procedure documentation, supply nomenclature, sterile processing process and inventory management Benefits Offered: Comprehensive health benefits Flexible spending and health savings accounts Retirement savings plan Paid time off (PTO) Short-term disability Education assistance Financial education and support, including DailyPay Wellness and Wellbeing programs Caregiver support via Wellthy Childcare referral service via Wellthy Duties and Responsibilities Essential Functions: Coordinates and manages the day-to-day activities of the scheduling office. Schedules surgical cases and verifies surgical closing information/data for completeness and accuracy from the Operative Procedure/Intraoperative Record. Facilitates creation of operating room schedule to maximize efficiency by scheduling physicians and procedures appropriately. Verifies and enters operating room usage to ensure accurate and complete patient charges, as well as maintaining the integrity of the operating room database. Performs necessary conflict checks, consistently intercepts potential scheduling conflicts, and independently works to resolve them, collaborating with a multidisciplinary team as needed. Demonstrates a working knowledge of surgical procedure documentation, supply nomenclature, sterile processing process and inventory management. Provides consistent high quality of service to patients, staff, physicians, physician offices and visitors. Rearranges schedule to maximize efficiency independently. Recommends improvements, processes, and reporting capabilities. Monitors data quality and integrity. Acts as a liaison between operating room staff, OR management, physicians and physician office staff. Acts as a resource for scheduling issues or questions. Common Expectations: Maintains confidential information. Maintains established policies and procedures, objectives, quality assessment and safety standards. Maintains professional growth and development. Participates in administrative staff meetings and attends other meetings as assigned. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. May deliver training for end users on the surgery scheduling system.

**Full-time, Days** **80 hrs/2 weeks** **Monday-Friday** Responsible for supervising all facets of daily operations for scheduling, staffing, and timekeeping in the Centralized staffing and scheduling office. Using information systems related to scheduling system operations, including the update and maintenance of data, downloads, backups, trouble shooting, and reports preparation and generation. In collaboration with workforce management and informatics, oversees and provides end user support, and assists with system upgrades and maintenance. Using information systems related to timekeeping and payroll, verifies time records for consistency and accuracy, clarifying inconsistencies with department supervisors/managers. **Duties and Responsibilities** **Essential Functions:** + Responsible for overseeing daily operations and supervising staff of the centralized Hospital staffing and scheduling office. + Responsible for daily operations of the use of the staffing and scheduling system(s), including maintenance of data, downloading data from other systems, performing data back ups, and trouble shooting problems. Resets groups and updates the scheduling system at established times each scheduling period. + Maintains a variety of data through the use of the staffing and scheduling system, such as new hire, transfer and termination data, qualifications, certification and licensure information. Monitors licensure to ensure licenses are current and follows up as needed with managers/directors. + Updates Workforce Management Informatics regarding unit staffing guidelines, interface, and/or system issues + Identifies and communicates staffing cycle dates and deadlines. + Compiles data for and prepares regularly scheduled or special reports, analyses and statements. + Maintains appropriate records, reports, and files as required. + Maintains system processes from the department of nursing requests regarding timekeeping and payroll. Verifies time records for consistency and accuracy, clarifying inconsistencies with department supervisors/managers. + Maintains employee confidence and protects payroll operations by keeping information confidential. **Common Expectations:** + Participates in educational programs, in-service meetings and updates the Department of Nursing Leadership through attending meetings on an as needed basis to share information and processes regarding staffing and scheduling. + Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. + Maintains timekeeping operations using established policies and procedures, objectives, quality assessment and safety standards. + Orders office supplies as necessary for the Centralized Staffing and Scheduling office. **Qualifications** **Minimum Education:** + High School Diploma or GED Required + Associates Degree Preferred **Work Experience:** + 1 year Technical Required + 2 years Supervisory Preferred **Courses and Training:** + Staffing, scheduling system, and timekeeping training Upon Hire Required **Knowledge, Skills, and Abilities:** + Excellent computer skills; Microsoft Outlook, Word, Excel. + Experience with Staffing and Scheduling Systems and the use of timekeeping systems is a plus. + Excellent supervisory skills, communication/interpersonal skills; analytical skills. WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest. WellSpan Philhaven Situated on more than 200 acres, WellSpan Philhaven's main campus in Mt. Gretna, PA, is a tranquil place with walking trails nestled within a picturesque forest and adjacent to an operating farm. The campus provides an atmosphere of peace and serenity for our clients. Our most comprehensive continuum of care, which includes more than 20 programs and services is located at this main campus. At WellSpan Philhaven, we help address mental health conditions such as depression, anxiety, bipolar disorder, attention deficit disorder, phobias, post-traumatic stress disorder and more. **Quality of Life** Formed in 1813, Lebanon is a quaint city of 25,700 residents. The area, rich in heritage and the small-town charm of yesteryear, features sites on the National Register of Historic Places, museums, scenic parks and recreation facilities, performing arts theaters, artists' studios, a farmers market and dining establishments for all tastes. Life in Lebanon County offers affordable housing and options for pursuing higher education. Residents can find local employment in manufacturing, retail, arts and entertainment, healthcare and service sectors. Located in Central Pennsylvania, Lebanon is within an easy driving distance of Harrisburg, Lancaster, Reading and York. (Patient population: 140,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

Full-time, Days 80 hrs/2 weeks Monday-Friday Responsible for supervising all facets of daily operations for scheduling, staffing, and timekeeping in the Centralized staffing and scheduling office. Using information systems related to scheduling system operations, including the update and maintenance of data, downloads, backups, trouble shooting, and reports preparation and generation. In collaboration with workforce management and informatics, oversees and provides end user support, and assists with system upgrades and maintenance. Using information systems related to timekeeping and payroll, verifies time records for consistency and accuracy, clarifying inconsistencies with department supervisors/managers. Qualifications Minimum Education: High School Diploma or GED Required Associates Degree Preferred Work Experience: 1 year Technical Required 2 years Supervisory Preferred Courses and Training: Staffing, scheduling system, and timekeeping training Upon Hire Required Knowledge, Skills, and Abilities: Excellent computer skills; Microsoft Outlook, Word, Excel. Experience with Staffing and Scheduling Systems and the use of timekeeping systems is a plus. Excellent supervisory skills, communication/interpersonal skills; analytical skills. Duties and Responsibilities Essential Functions: Responsible for overseeing daily operations and supervising staff of the centralized Hospital staffing and scheduling office. Responsible for daily operations of the use of the staffing and scheduling system(s), including maintenance of data, downloading data from other systems, performing data back ups, and trouble shooting problems. Resets groups and updates the scheduling system at established times each scheduling period. Maintains a variety of data through the use of the staffing and scheduling system, such as new hire, transfer and termination data, qualifications, certification and licensure information. Monitors licensure to ensure licenses are current and follows up as needed with managers/directors. Updates Workforce Management Informatics regarding unit staffing guidelines, interface, and/or system issues Identifies and communicates staffing cycle dates and deadlines. Compiles data for and prepares regularly scheduled or special reports, analyses and statements. Maintains appropriate records, reports, and files as required. Maintains system processes from the department of nursing requests regarding timekeeping and payroll. Verifies time records for consistency and accuracy, clarifying inconsistencies with department supervisors/managers. Maintains employee confidence and protects payroll operations by keeping information confidential. Common Expectations: Participates in educational programs, in-service meetings and updates the Department of Nursing Leadership through attending meetings on an as needed basis to share information and processes regarding staffing and scheduling. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. Maintains timekeeping operations using established policies and procedures, objectives, quality assessment and safety standards. Orders office supplies as necessary for the Centralized Staffing and Scheduling office.

Could you be our next Patient Service Representative within Main Line HealthCare's Paoli, King of Prussia, West Chester or Downingtown practices? Why work as a Patient Services Representative with Main Line Health? * Make an Impact! Be an Integral Member of our Organization! As a PSR, you are the first person to make a GREAT impression with our patients! Using your excellent communication skills, you will help greet, direct and schedule patients and visitors. Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports and other correspondence organized. * Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Patient Service Representative in Paoli, King of Prussia, West Chester, or Downingtown locations. Shift: Full Time - 40 hours Experience: * Two to three years of office experience preferred. * Knowledge of insurance payers and medical terminology preferred. * Must be experienced in Microsoft Word (columns, tables, envelopes, mail merge, labels) Excel (data base maintenance) and Outlook (maintaining calendars of several staff). Education: High School Diploma Licensures/Certifications: N/A Additional Information * Requisition ID: 240000B0 * Employee Status: Regular * Benefit Eligibility: Full-Time Benefits * Schedule: Full-time * Pay Range: $16.28 - $25.22 * Job Grade: 204

Could you be our next Patient Service Representative within Main Line HealthCare's Paoli, King of Prussia, West Chester or Downingtown practices? Why work as a Patient Services Representative with Main Line Health? * Make an Impact! Be an Integral Member of our Organization! As a PSR, you are the first person to make a GREAT impression with our patients! Using your excellent communication skills, you will help greet, direct and schedule patients and visitors. Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports and other correspondence organized. * Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Patient Service Representative in Paoli, King of Prussia, West Chester, or Downingtown locations. Shift: Full Time - 40 hours Experience: * Two to three years of office experience preferred. * Knowledge of insurance payers and medical terminology preferred. * Must be experienced in Microsoft Word (columns, tables, envelopes, mail merge, labels) Excel (data base maintenance) and Outlook (maintaining calendars of several staff). Education: High School Diploma Licensures/Certifications: N/A Additional Information * Requisition ID: 240000B0 * Employee Status: Regular * Benefit Eligibility: Full-Time Benefits * Schedule: Full-time * Pay Range: $16.28 - $25.22 * Job Grade: 204

Could you be our next Patient Services Representative with Main Line HealthCare? Main Line HealthCare practices are located throughout Montgomery County, Chester County, and Delaware County. Montgomery County practices include but are not limited to Bryn Mawr, Wynnewood, Conshohocken, King of Prussia, Lafayette Hill, Narberth and Bala Cynwyd. Delaware County practices include but are not limited to Broomall, Havertown, Newtown Square, Concordville, Aston and Springfield. Chester County practices include but are not limited to Malvern, Paoli, Downingtown/Guthriesville and Exton. By applying to this position, you can explore all Patient Services Rep positions within the Main Line HealthCare network. Explore our Full-Time Patient Services Rep opportunities with Main Line HealthCare Physician Practices. * Make an Impact! Be an Integral Member of our Organization! As a PSR, you are the first person to make a GREAT impression with our patients! Using your excellent communication skills, you will help greet, direct and schedule patients and visitors. Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports and other correspondence organized. * Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year based upon your full or part time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Patient Service Representative - Main Line Health Care - Primary and Specialty Locations Shift: 8:00 a.m. - 4:30 p.m. or 8:30 a.m. - 5:00 p.m. Experience: * Two to three years of office experience required. * Knowledge of insurance payers and medical terminology preferred. * Must be experienced in Microsoft Word (columns, tables, envelopes, mail merge, labels) Excel (data base maintenance) and Outlook (maintaining calendars of several staff). Education: High School Diploma Licensures/Certifications: N/A Additional Information * Requisition ID: 2400009U * Employee Status: Regular * Benefit Eligibility: Full-Time Benefits * Schedule: Full-time * Pay Range: $16.28 - $25.22 * Job Grade: 204

Could you be our next Patient Service Representative within Main Line HealthCare's Paoli, King of Prussia, West Chester or Downingtown practices? Why work as a Patient Services Representative with Main Line Health? * Make an Impact! Be an Integral Member of our Organization! As a PSR, you are the first person to make a GREAT impression with our patients! Using your excellent communication skills, you will help greet, direct and schedule patients and visitors. Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports and other correspondence organized. * Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Patient Service Representative in Paoli, King of Prussia, West Chester, or Downingtown locations. Shift: Full Time - 40 hours Experience: * Two to three years of office experience preferred. * Knowledge of insurance payers and medical terminology preferred. * Must be experienced in Microsoft Word (columns, tables, envelopes, mail merge, labels) Excel (data base maintenance) and Outlook (maintaining calendars of several staff). Education: High School Diploma Licensures/Certifications: N/A Additional Information * Requisition ID: 240000B0 * Employee Status: Regular * Benefit Eligibility: Full-Time Benefits * Schedule: Full-time * Pay Range: $16.28 - $25.22 * Job Grade: 204