Team Service Leader jobs at MAKO Surgical

Full time Shift: Second Shift (Evenings - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Non-Exempt Supervise and coordinate team member activities of the HSD Patient Registration Department to ensure all registration related processes are completed in a timely and accurate manner in accordance with departmental and organizational policies and procedures. Motivate team members to provide patients a positive and customer-focused experience during patient registration workflows and financial discussions. Education Qualifications High School Diploma / GED Required Bachelor's Degree Related degree field. Preferred Experience Qualifications 2 years Customer Service experience in a Patient Access/Registration experience in a hospital or physician office setting. Required Supervisory experience. Preferred Skills and Abilities Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines. (Required proficiency) Ability to identify complex problems, review related information, evaluate options and implement appropriate solutions. (Required proficiency) Able to learn and understand basic medical terminology used in the service area. (Required proficiency) Licenses and Certifications SV RC New Hire Resource Person Training Course taught by the SV RC Education and Passing Exam Score of 95% or greater is required. Completion of department assigned education from a nationally recognized patient access education program is required. What you will do Perform functions and duties as a supervisor to include but not limited to the interview and selection of applicants for open positions; management of staff work schedules and assignments; payroll review and updates; performance appraisals; and provide guidance, coaching, counseling and discipline for department staff. Understand, document and perform all tasks performed by staff within area of responsibility. Works along-side staff when needed. Assist with the development and revision of the department's internal documents, procedural manuals, policies, procedures, standards and forms as needed. Monitor all work queues, reports and service area work volume and adjusts staffing and processes accordingly for ideal accuracy and productivity. Respond to needs of the department within required timeframe during on-call hours. Ensure customer concerns are processed in compliance with Stormont Vail policies while maintaining the highest level of patient and employee rights, including confidentiality of patient information and personnel issues. Submit explanation of budget variances and contingency plans when requested/required. Ensures the proper utilization of resources to reduce waste and maximize productivity. Identifies and notifies management of customer service issues and potential process/system problems that cause billing and payment errors and assists in improvement implementation as requested. Serve as a liaison to other departments within Stormont Vail Health promoting cooperative relations and processes. Communicates need for workflow changes to staff as appropriate based upon changing situations. Accommodate and support the changes required to meet departmental and organizational goals and customer needs. Participates in workgroups, teams and various meetings as assigned. Understand and follow the Stormont Vail confidentiality policy, always maintaining the confidentiality of patients, co-workers and volunteers. Travel Requirements 10% Travel to other locations. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Patient Facing Remote Work Capability On-Site; No Remote Scope Has Supervisory Responsibility Has Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Stairs): Rarely less than 1 hour Crouching: Rarely less than 1 hour Driving (Automatic): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Occasionally 1-3 Hours Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Frequently 3-5 Hours Handling: Frequently 3-5 Hours Hearing: Frequently 3-5 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours up to 30 lbs Pulling: Occasionally 1-3 Hours up to 30 lbs Pushing: Occasionally 1-3 Hours up to 30 lbs Reaching (Forward): Occasionally 1-3 Hours up to 30 lbs Reaching (Overhead): Occasionally 1-3 Hours up to 30 lbs Repetitive Motions: Frequently 3-5 Hours Sitting: Frequently 3-5 Hours Standing: Frequently 3-5 Hours Stooping: Rarely less than 1 hour Talking: Frequently 3-5 Hours Walking: Frequently 3-5 Hours Working Conditions Combative Patients: Rarely less than 1 hour Infectious Diseases: Rarely less than 1 hour Noise/Sounds: Rarely less than 1 hour Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Works under the direct supervision of the Retail Manager as assigned. Executes catering events including administrative responsibilities, communicating with client regarding event specifics, cooking responsibilities, food delivery/set-up and tear down. Works with purchaser to deliver weekly caterings. Organizes weekly catering events and sets forth plan of action to execute. Assists in the day-to-day leadership and direction of the operation with, and in the absence of the Manager/ Supervisor. Assists with the training and evaluation of employees as assigned. Assists Manager in daily operations to achieve optimum cost controls in an effort to maximize revenue and minimize cost. Serves as front-line worker as necessary. **Responsibilities And Duties:** 60% Supervises and directs the daily activities of any cost center in the absence of the Manager/Supervisor. Performs all duties required of workers and routinely works a line position during peak hours. Helps to develop coworkers, providing a leadership role in promoting team efforts. Maximum motivation of employees, 2-way communication and sharing of ideas to improve service to customers. 15% Assists in monitoring and evaluation of services, qualities, operation costs and revenue generation. Suggests modification as clientele or environment changes. Assists manager/supervisor in the 15% Assists Manager in employee training and scheduling, enforces policies and procedures, disciplines as appropriate. Contributes to managers writing of performance reviews. 10% Assists by performing specialized to routine duties normally performed by a supervisor or manager such as closing out cash registers, checking tray line, performing food quality checks, etc. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** Good human relations. - Knowledge of high quality food preparation and service. - Safe and sanitary food handling techniques. - Two years Experience in a high quality, high volume food service operation. **Work Shift:** Variable **Scheduled Weekly Hours :** 40 **Department** Nutrition Services Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Join our Team We are looking for a compassionate, caring and dedicated Supervisor Billing Services to join our team and help us continue our tradition of excellence. Benefits We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer: * Flexible work schedules - Full time/part time/supplemental - Day/Eve/Night * Onsite children's care centers (Infant through Pre-K) * Tuition reimbursement * Student Loan Repayment Program * Payactiv-earned wage benefit-work today, get paid tomorrow * Free access to fitness centers * Career advancement opportunities Job Overview This position is responsible for managing and supervising the day-to-day activities of the specific area of responsibility, which is either PB Charge Capture/Claims, PB Insurance Follow-up, HB Billing, HB Insurance Follow-up, SBO Customer Service, SBO Bad Debt/Charity, SBO Payment Posting, or SBO Refunds. This position provides leadership, guidance, and supervision to the Patient Financial Services staff by providing a positive and team-oriented environment for all employees. This person works directly with other Supervisors/Managers to address and correct problems as they occur on a day-to-day basis. This position is responsible for developing process improvements and ensuring that these improvements are implemented across the entire department or throughout the revenue cycle to continuously improve cash flow for Deaconess Health System. This position is responsible for ensuring that all billing and posting is proper, compliant, and timely. This position is considered to be a super user of the billing system to ensure that the system is being used and maintained properly. Education and Experience HS Diploma or GED required. Bachelor's degree preferred. Minimum of two years supervisory experience in addition to a requirement experience in a similar capacity. Salary and Compensation We aim to offer a salary that reflects the experience you bring to our team. While the posted range shows the full potential for this role, most offers are made within a range that aligns with typical experience levels for similar positions. HRS M-F 8:00-4:00 PM Work From Home/Hybrid Hospital Billing Follow Up Supervisor Billing Services

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: Works under the direct supervision of the Area Manager and Supervisors as assigned. Assists in the day-to-day leadership and direction of the operation with, and in the absence of the Manager/ Supervisor. Assists with the training and evaluation of employees as assigned. Assists Manager in daily operations to achieve optimum cost controls in an effort to maximize revenue and minimize cost. Serves as front-line worker as necessary. Responsibilities And Duties: 60% Supervises and directs the daily activities of any cost center in the absence of the Manager/Supervisor. Performs all duties required of workers and routinely works a line position during peak hours. Helps to develop coworkers, providing a leadership role in promoting team efforts. Maximum motivation of employees, 2-way communication and sharing of ideas to improve service to customers. 15% Assists in monitoring and evaluation of services, qualities, operation costs and revenue generation. Suggests modification as clientele or environment changes. Assists manager/supervisor in the 15% Assists Manager in employee training and scheduling, enforces policies and procedures, disciplines as appropriate. Contributes to managers writing of performance reviews. 10% Assists by performing specialized to routine duties normally performed by a supervisor or manager such as closing out cash registers, checking tray line, performing food quality checks, etc. Minimum Qualifications: High School or GED (Required) Additional Job Description: Good human relations. - Knowledge of high quality food preparation and service. - Safe and sanitary food handling techniques. - Two years Experience in a high quality, high volume food service operation. Work Shift: Variable Scheduled Weekly Hours : 40 Department Nutrition Services Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Works under the direct supervision of the Area Manager and Supervisors as assigned. Assists in the day-to-day leadership and direction of the operation with, and in the absence of the Manager/ Supervisor. Assists with the training and evaluation of employees as assigned. Assists Manager in daily operations to achieve optimum cost controls in an effort to maximize revenue and minimize cost. Serves as front-line worker as necessary. **Responsibilities And Duties:** 60% Supervises and directs the daily activities of any cost center in the absence of the Manager/Supervisor. Performs all duties required of workers and routinely works a line position during peak hours. Helps to develop coworkers, providing a leadership role in promoting team efforts. Maximum motivation of employees, 2-way communication and sharing of ideas to improve service to customers. 15% Assists in monitoring and evaluation of services, qualities, operation costs and revenue generation. Suggests modification as clientele or environment changes. Assists manager/supervisor in the 15% Assists Manager in employee training and scheduling, enforces policies and procedures, disciplines as appropriate. Contributes to managers writing of performance reviews. 10% Assists by performing specialized to routine duties normally performed by a supervisor or manager such as closing out cash registers, checking tray line, performing food quality checks, etc. **Minimum Qualifications:** No Degree or Diploma **Additional Job Description:** Good human relations. - Knowledge of high quality food preparation and service. - Safe and sanitary food handling techniques. - Two years Experience in a high quality, high volume food service operation. **Work Shift:** Variable **Scheduled Weekly Hours :** 40 **Department** Nutrition Services Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** **This is a hybrid role, offering one remote day per pay period based on the needs of the clinic. The approximate schedule will be Monday-Friday, 7:30-4:30p CST. Job Summary Acts as an active member of the practice management team to support the care management model, standards of pediatric clinical practice, legal regulations, Code of Ethics and established policies of the ENT Practice. Supervises professional, administrative and technical personnel (pediatric nurse practitioners, medical assistant, clinic secretaries,) providing patient care. Partners with Ambulatory Manager on business and financial operations. Essential Functions Exhibits guiding behaviors that reflect Children's values and support our mission and vision. Monitors and evaluates office operations to ensure efficiency including, but not limited to scheduling, billing, patient records, telecommunications, patient referrals, MyChart, etc. Initiates clinical and operation improvement opportunities. Ensures effective communication of information between Ambulatory leadership and clinic staff, and facilitates communication between other site leadership and their staff. Coordinates the scheduling of work, vacations, etc. for direct reports and others to assure that patient care and office duties are completed to maintain an orderly and efficiently run office routine Reviews and approves if assigned, ATS for verification of hours worked. Works collaboratively with providers and staff to implement improvements within the practice to ensure a high caliber of patient care and services. Contributes to developing and attaining long range objectives for the service including but not limited to financial goals, operations improvement, quality improvement, resource utilization and clinical practice enhancements. Recruits, hires, trains and develops staff in conjunction with Human Resources Consultant and Ambulatory Manager. Provides and creates an awareness of professional development activities available for staff. Participates in the preparation of detailed operating budget projections for staff, supplies and equipment. Participates in the analysis of financial data to determine problem areas, potential savings and ways to reduce operating costs and maximizing charge capture. Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development Other duties as assigned People Management Responsibility Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development Education Bachelor's Degree in Nursing Required Applicants who are currently enrolled in a baccalaureate program in nursing with an anticipated graduation date within two years of hire/promotion Preferred Experience 2+ years of outpatient clinical experience. Preference being in Pediatrics Required Prior leadership experience, preferably in supervisory capacity Required Knowledge, Skills and Abilities Good organizational and patient relation skills. Ability to manage a fast-paced patient load while paying attention to detail. High level of communication skills necessary for assessment of patient concerns and processing referrals for appropriate medical care. Ability to read, interpret and enact policies and procedures. Ability to stand and walk approximately 75% of the work time. Licenses and Certifications BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required License RN-Registered Nurse (30) - State of Wisconsin required Patient Care Responsibility Provides care appropriate to patient population and as described in applicable policies and procedures. Required for All Jobs This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. Employment is at-will. This document does not create an employment contract, implied or otherwise. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses: BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council, License RN-Registered Nurse (30) - State of Wisconsin

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days/Evenings (United States of America) As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Laboratory Support Services Supervisor - St. Charles Hospital Job Summary: The Laboratory Support Services Supervisor is responsible for the day-to-day supervision and oversight of the laboratory operation and personnel performing testing and reporting test reports. The Lab Supervisor assists the leadership team with operational and administrative functions that facilitates excellent patient care, maintain laboratory functions, and ensures policies and procedures are feasible by making compliance is a key priority. Essential Functions: Hires and assist with onboarding top talent to create a work environment of diversity, professional growth, and continuous development Evaluates the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently Ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly Participates in committees, task forces, and improvement teams as defined Ensures all changes within the laboratory are sufficiently validated before implementation Other duties as assigned Education: Associates Degree in Medical Technology, healthcare, or a related Science (preferred) Certifications: Phlebotomy Certification (preferred, not required) Experience: 5 years of experience in a clinical laboratory setting (required) 3 years phlebotomy experience (required if supervising Phlebotomy) Previous experience in a leadership position in a customer service environment (preferred, not required) Experience with EKG (preferred, not required) Skills & Abilities: Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Phlebotomy - Mercy St. Charles It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Laboratory Support Services Supervisor - St. Charles Hospital Job Summary: The Laboratory Support Services Supervisor is responsible for the day-to-day supervision and oversight of the laboratory operation and personnel performing testing and reporting test reports. The Lab Supervisor assists the leadership team with operational and administrative functions that facilitates excellent patient care, maintain laboratory functions, and ensures policies and procedures are feasible by making compliance is a key priority. Essential Functions: * Hires and assist with onboarding top talent to create a work environment of diversity, professional growth, and continuous development * Evaluates the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently * Ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly * Participates in committees, task forces, and improvement teams as defined * Ensures all changes within the laboratory are sufficiently validated before implementation * Other duties as assigned Education: * Associates Degree in Medical Technology, healthcare, or a related Science (preferred) Certifications: * Phlebotomy Certification (preferred, not required) Experience: * 5 years of experience in a clinical laboratory setting (required) * 3 years phlebotomy experience (required if supervising Phlebotomy) * Previous experience in a leadership position in a customer service environment (preferred, not required) * Experience with EKG (preferred, not required) Skills & Abilities: * Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making * Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer * Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) * Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts * Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders * Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************

Job Details Whitehall, OH Hybrid Full Time $56000.00 - $70000.00 Salary/year 40 - 50%Description The Buckeye Ranch is seeking a Support Services Supervisor to join our Shared Services department. The Support Services Supervisor provides oversight to a group of team members performing varying duties. Those duties include providing comprehensive service coordination and connecting children and families to essential community resources as well as placement finding and kinship assessments. This position works closely with the Clinical Supervisor to process referrals, coordinate the visitation schedule, and discharge planning. The Support Services Supervisor evaluates and implements support services in Columbus and Cincinnati regions. Learn about The Buckeye Ranch: For decades, The Buckeye Ranch has been restoring hope and providing healing for children, youth, and families in Central Ohio. Our continuum of care addresses every stage and aspect of what children may be experiencing after traumas caused by mental illness, abuse, or neglect. With help from The Buckeye Ranch, they're empowered to overcome obstacles, tap into their resilience, and move forward toward healthy, fulfilling lives.. Our benefits: Benefit effective date: First of the month following 30 days of employment. Wonderful medical, dental, and vision insurance. Paid Time Off (Three weeks within the first year) Company Paid Life Insurance Company Paid Short Term Disability 401K + Employer Contribution Non-Profit Student Loan Forgiveness Program Employee Assistance Program Tuition Assistance Employee Referral Program Qualifications Who you are: You have a bachelor's degree in a human services related field; master's preferred. You have previous experience in child welfare. Four years required with a bachelor's degree Two years required with a master's degree. You have an active driver's license and proof of auto insurance. Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification. The Buckeye Ranch is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on satisfactory pre-employment drug screen, references, FBI/BCI background check, ARCS registries check, and SACWIS database checks. At this time, The Buckeye Ranch is unable to provide visa sponsorship. Candidates must be legally authorized to work in the U.S. without sponsorship now or in the future. #TBR002

JOB RESPONSIBILITIES * Protective Services Operations- Provide leadership, supervisory oversight, guidance, and management of staff for daily operations, to protect the property of and to ensure the safety of others, participate in the selection process for employment candidates, and represent Protective Services leadership on various CCHMC multifunctional teams. Monitors and provides guidance on calls from police, fire, and medical personnel. Accountable for setting team priorities and ensuring completion, which are guided by superior decisions, departmental priorities, procedure, and policies. Participate as department/division representative at meetings, relays relevant information and provides necessary follow up. Serve as point of contact for information concerning activities of the administrative function. Responsible for issues and concerns communicated to the department/division and provide follow up to bring issues to conclusion. Ensure appropriate operational information regarding the department/division is communicated to appropriate staff. Develop and maintain cooperative relationships with other Cincinnati Children's departments and outside agencies which the department interacts. Ensures policies and practices are understood and followed by team. Responsible to create and sustain a positive culture within Protective Services. * System Administration - Ensures that all equipment and systems are operating and functioning within defined parameters and regulatory requirements; maintains and updates systems and troubleshoots equipment and applications to identify operational problems and issues; reports and oversees technical repairs. * Quality Initiatives- Monitor Protective Services operations and identify Best Practices to improve such operations. Plan and implement departmental projects and participate in Medical Center projects as needed. Develop project plans and schedules to ensure timely completion. Coordinate activities of project team, identifying appropriate resources as needed. Recommend candidates for Protective Services, and CCHMC awards. Manage and oversee vehicle usage and turnover program. Refine scope of work and manage change control process. Prepare status reports and presentations for department leadership. Track action items and open issues log. Provides follow up and response to requests, projects or assignments assigned by Protective Services management or leadership within a reasonable time frame. * Emergency Response- Serve as the point of contact for senior leadership during time of crisis until relieved by a higher-level Protective Services management team member. Oversee the response to distress calls, panic alarms and emergency calls for disorderly conduct, disruptive persons, or combative patients. Ensure subordinates assist clinical staff with patient restraints. Monitor combative or potentially combative patients as directed. Require staff members serve and assist as a member of the trauma team. Collaborate with other departments (Social Services, MPS, and clinical staff) when dealing with persons under the influence of alcohol or drugs, causing disruption, creating an unsafe environment or other combative or criminal type behaviors. Respond to safety emergencies; evaluate the situation and act appropriately using Cincinnati Children's policy guidelines. Serve as a source of authority. Constantly maintain high visibility and provide help in times of emergency and stress. * Performance Management- Participates in and provides significant input into hiring, promotional, and termination decisions and job status recommendations. Provides ongoing communication, progress updates and one-on-ones with subordinates. Work with Education and Training Specialist to establish and maintain procedures for orientation of new employees. Mentor and provide learning and development opportunities for direct reports. Collaborate with human resources business partners and Protective Services leadership to meet the division's talent management goals. Takes the lead and participates in the yearly evaluation process. * Project Management - - Provide leadership for the overall direction, coordination, implementation, execution, control and completion of Protective Services Technology projects ensuring consistency with departmental and organizational strategy, commitments and goals. Develop project plans, resource allocation, and timeline. Manage the day-to-day operational aspects of a project and scope. Provides detailed organizational communication plans when clinical operations are impacted by operational changes. * Financial Management- Using appropriate systems, is responsible for ensuring that timecards are accurate (and approved by employee). Maintaining the weekly schedule, approving PTO and vacation days. JOB QUALIFICATIONS * Bachelor's Degree in a related field or equivalent combination of education and experience * 5+ years of work experience in a related job discipline * Valid driver's license Primary Location Burnet Campus Schedule Full time Shift Evening (United States of America) Department Protective Services Employee Status Regular FTE 1 Weekly Hours 40 * Expected Starting Pay Range * Annualized pay may vary based on FTE status $56,846.40 - $72,488.00 Market Leading Benefits Including*: * Medical coverage starting day one of employment. View employee benefits here. * Competitive retirement plans * Tuition reimbursement for continuing education * Expansive employee discount programs through our many community partners * Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions * Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group * Physical and mental health wellness programs * Relocation assistance available for qualified positions * Benefits may vary based on FTE Status and Position Type About Us At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's. Cincinnati Children's is: * Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years * Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding * Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025) * One of the nation's America's Most Innovative Companies as noted by Fortune * Consistently certified as great place to work * A Leading Disability Employer as noted by the National Organization on Disability * Magnet designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That's why we support the responsible use of artificial intelligence. By encouraging innovation, we're creating space for new ideas, better outcomes, and a stronger future-for all of us. Comprehensive job description provided upon request. Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability

JOB RESPONSIBILITIES * Protective Services Operations- Provide leadership, supervisory oversight, guidance, and management of staff for daily operations, to protect the property of and to ensure the safety of others, participate in the selection process for employment candidates, and represent Protective Services leadership on various CCHMC multifunctional teams. Monitors and provides guidance on calls from police, fire, and medical personnel. Accountable for setting team priorities and ensuring completion, which are guided by superior decisions, departmental priorities, procedure, and policies. Participate as department/division representative at meetings, relays relevant information and provides necessary follow up. Serve as point of contact for information concerning activities of the administrative function. Responsible for issues and concerns communicated to the department/division and provide follow up to bring issues to conclusion. Ensure appropriate operational information regarding the department/division is communicated to appropriate staff. Develop and maintain cooperative relationships with other Cincinnati Children's departments and outside agencies which the department interacts. Ensures policies and practices are understood and followed by team. Responsible to create and sustain a positive culture within Protective Services. * System Administration - Ensures that all equipment and systems are operating and functioning within defined parameters and regulatory requirements; maintains and updates systems and troubleshoots equipment and applications to identify operational problems and issues; reports and oversees technical repairs. * Quality Initiatives- Monitor Protective Services operations and identify Best Practices to improve such operations. Plan and implement departmental projects and participate in Medical Center projects as needed. Develop project plans and schedules to ensure timely completion. Coordinate activities of project team, identifying appropriate resources as needed. Recommend candidates for Protective Services, and CCHMC awards. Manage and oversee vehicle usage and turnover program. Refine scope of work and manage change control process. Prepare status reports and presentations for department leadership. Track action items and open issues log. Provides follow up and response to requests, projects or assignments assigned by Protective Services management or leadership within a reasonable time frame. * Emergency Response- Serve as the point of contact for senior leadership during time of crisis until relieved by a higher-level Protective Services management team member. Oversee the response to distress calls, panic alarms and emergency calls for disorderly conduct, disruptive persons, or combative patients. Ensure subordinates assist clinical staff with patient restraints. Monitor combative or potentially combative patients as directed. Require staff members serve and assist as a member of the trauma team. Collaborate with other departments (Social Services, MPS, and clinical staff) when dealing with persons under the influence of alcohol or drugs, causing disruption, creating an unsafe environment or other combative or criminal type behaviors. Respond to safety emergencies; evaluate the situation and act appropriately using Cincinnati Children's policy guidelines. Serve as a source of authority. Constantly maintain high visibility and provide help in times of emergency and stress. * Performance Management- Participates in and provides significant input into hiring, promotional, and termination decisions and job status recommendations. Provides ongoing communication, progress updates and one-on-ones with subordinates. Work with Education and Training Specialist to establish and maintain procedures for orientation of new employees. Mentor and provide learning and development opportunities for direct reports. Collaborate with human resources business partners and Protective Services leadership to meet the division's talent management goals. Takes the lead and participates in the yearly evaluation process. * Project Management - - Provide leadership for the overall direction, coordination, implementation, execution, control and completion of Protective Services Technology projects ensuring consistency with departmental and organizational strategy, commitments and goals. Develop project plans, resource allocation, and timeline. Manage the day-to-day operational aspects of a project and scope. Provides detailed organizational communication plans when clinical operations are impacted by operational changes. * Financial Management- Using appropriate systems, is responsible for ensuring that timecards are accurate (and approved by employee). Maintaining the weekly schedule, approving PTO and vacation days. JOB QUALIFICATIONS * Bachelor's Degree in a related field or equivalent combination of education and experience * 5+ years of work experience in a related job discipline * Valid driver's license Primary Location Burnet Campus Schedule Full time Shift Night (United States of America) Department Protective Services Employee Status Regular FTE 1 Weekly Hours 40 * Expected Starting Pay Range * Annualized pay may vary based on FTE status $56,846.40 - $72,488.00 Market Leading Benefits Including*: * Medical coverage starting day one of employment. View employee benefits here. * Competitive retirement plans * Tuition reimbursement for continuing education * Expansive employee discount programs through our many community partners * Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions * Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group * Physical and mental health wellness programs * Relocation assistance available for qualified positions * Benefits may vary based on FTE Status and Position Type About Us At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's. Cincinnati Children's is: * Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years * Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding * Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025) * One of the nation's America's Most Innovative Companies as noted by Fortune * Consistently certified as great place to work * A Leading Disability Employer as noted by the National Organization on Disability * Magnet designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That's why we support the responsible use of artificial intelligence. By encouraging innovation, we're creating space for new ideas, better outcomes, and a stronger future-for all of us. Comprehensive job description provided upon request. Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: * Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more * Robust earned paid time off program (PTO) * Federal Loan Forgiveness Program (available on eligible roles) * Professional Development Support SCOPE OF ROLE Reporting to the Manager, Behavioral Health Services, the Supervisor, Behavioral Health Services will provide oversight and clinical direction for a team of treatment providers including counseling, case management and peer support professionals. The Supervisor, BH Services will provide exemplary clinical and administrative leadership, maintain professional demeanor in appearance and communication, and serve as an excellent representation of leadership and the organization. HOW YOU'LL SUCCEED * Supervise and oversee the daily objectives of the Behavioral Health Services team. * Provide oversight of service provision for a team of 12-15 staff members to ensure that the team delivers high quality and effective treatment to patients in a safe and healthy clinical environment. * Provide ongoing training, coaching, consultation and support to supervisees. * Utilize technology and performance metrics to monitor employee and team performance. * Provide ongoing assessment and monitoring of supervisees' individual performance, including clinical competencies, productivity, and adherence to policies and procedures. * Document staff progress in clinical supervision logs and performance reviews. * May provide clinical supervision to staff seeking independent licensure or supervisory designation, per the policies and practices of their licensing board. * Offer professional growth opportunities to supervisees and BH teams to enhance clinical functioning and continuous development. * Actively lead team meetings and process improvement initiatives to continuously improve work productivity, work flows and efficiency of the team. * Work effectively with teams to achieve mutual goals while encouraging individual contributions and responsibility. * Encourage your team's active engagement and participation in all staff meetings and trainings. * Serve as a role model for safe and effective crisis management by actively responding to crisis situations, adhering to agency emergency protocols, and educating staff on safety protocols and best practices for crisis intervention. * Exhibit a clear understanding of and adherence to incident reporting, patient rights and grievance procedures and mandated reporting. * Maintain high ethical standards and serve as a leader and role model in recognizing and resolving ethical dilemmas. * Ensure that clinicians operate within their scope of practice. * In consultation with the legal department, guide staff through activities involving the criminal justice/legal system. * Assist the Manager, Behavioral Health Services with program development. * Conduct quality peer reviews, utilization review, quality assurance, and level of care reviews. * Monitor and ensure compliance with CARF, OHMAS and professional standards. * Maintain clear communication with referents and designated liaison persons. * Assist Manager, Behavioral Health Services with interviewing potential employees and onboarding new hires. * Comply with all agency policies and procedures. * Maintain all aspects of HIPAA, promoting patient confidentiality and right to privacy. * May be required to perform telehealth services as determined by Signature Health. * Produce accurate, timely and professional clinical documentation within scope of practice. * Complete compliance training provided by Signature Health and adhere to all compliance requirements. * Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies. * Other duties as assigned. Requirements KNOWLEDGE & EXPERIENCE * Master's Degree required. * Valid unencumbered, LISW-S, LPCC-S, or IMFT-S license in the state of Ohio required. * American Heart Association (AHA) Basic Life Support (BLS) certification required. * High proficiency with computer software including but not limited to health information management system, billing software, insurance websites, and Microsoft Office. WORKING CONDITIONS * Work is normally performed in a typical interior/office/clinical work environment. * While hours of operation are generally standard, flexibility to work evenings and extended hours may be required. * Requires periods of sitting, standing, telephone, and computer work. * Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology. * Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology. * Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. * Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted. * Possible exposure to blood borne pathogens while performing job duties. * Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday. * Sufficient dexterity to operate a PC and other office equipment. This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: * Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more * Robust earned paid time off program (PTO) * Federal Loan Forgiveness Program (available on eligible roles) * Professional Development Support SCOPE OF ROLE Reporting to the RN Site Manager, the Supervisor, Nursing Addiction and Primary Care Services will provide oversight, direction, and leadership to the Addiction and Primary Care teams, while ensuring exceptional, safe, integrated, evidence-based care delivery for patients and families. The Nursing Supervisor will champion the implementation of policies and procedures in conjunction with leading the Nursing Team members at their designated site. The Supervisor, Nursing Addiction and Primary Care Services drives initiatives that contribute to patient access, engagement, and positive clinical outcomes. HOW YOU'LL SUCCEED * Effectively supervise and oversee the daily objectives of the Addiction and Primary Care Services nursing teams including, but not limited to, providing evidenced based quality care, ensuring patient's timely access to services, staff productivity, efficient, ongoing communication with treatment team members, and thorough documentation. * •Oversees team member's individual performance including ongoing coaching, development, and meeting objectives through the annual review process. * Actively lead team meetings and process improvement initiatives to continuously improve work productivity, quality, and efficiency of the team. * Support the Nursing Operation Directors in developing and implementing metrics for monitoring program effectiveness, maintain clinical protocols to support an evidenced based patient care delivery model, care coordination, and quality improvement efforts. * Support the Nursing Operation Directors in developing and leading effective standardization efforts related to clinical procedures, processes, and workflows to achieve high-quality, cost-effective care. * Ensure clinical procedures and screening practices are compliant with state and federal standards, as well as evidence based practice. * Participate in recruitment and retention activities. * Assist team with patient care as needed, modeling and driving clinical excellence. Plan, execute and maintain daily productive nursing assignments/prescriber pairings to meet patient care needs. * Coordinate and meet patient care needs within department, across organizational service lines and with community partners. * Participate in peer review activities and provide feedback to the staff to foster growth in their role and department. * Utilize reporting tools and communicate findings to the nursing leadership team and work together to formulate next steps needed for improvements. Requirements KNOWLEDGE & EXPERIENCE * Bachelor Degree in Nursing preferred. * Valid unencumbered RN license in the state of Ohio required. * 3+ years of experience in an ambulatory, acute, residential or inpatient psychiatry preferred. * 2+ years of nursing supervisory experience in healthcare preferred. * American Heart Association (AHA) Basic Life Support (BLS) certification required. * Excellent written and verbal communication skills * Proficiency in Microsoft Office products WORKING CONDITIONS * Work is normally performed in a typical interior/office/clinical work environment. * While hours of operation are generally standard, flexibility to work evenings and extended hours may be required. * Requires periods of sitting, standing, telephone, and computer work. * Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology. * Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology. * Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. * Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted. * Possible exposure to blood borne pathogens while performing job duties. * Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday. * Sufficient dexterity to operate a PC and other office equipment. This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.

Full-time Description At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more Robust earned paid time off program (PTO) Federal Loan Forgiveness Program (available on eligible roles) Professional Development Support SCOPE OF ROLE Reporting to the RN Site Manager, the Supervisor, Nursing Addiction and Primary Care Services will provide oversight, direction, and leadership to the Addiction and Primary Care teams, while ensuring exceptional, safe, integrated, evidence-based care delivery for patients and families. The Nursing Supervisor will champion the implementation of policies and procedures in conjunction with leading the Nursing Team members at their designated site. The Supervisor, Nursing Addiction and Primary Care Services drives initiatives that contribute to patient access, engagement, and positive clinical outcomes. HOW YOU'LL SUCCEED Effectively supervise and oversee the daily objectives of the Addiction and Primary Care Services nursing teams including, but not limited to, providing evidenced based quality care, ensuring patient's timely access to services, staff productivity, efficient, ongoing communication with treatment team members, and thorough documentation. •Oversees team member's individual performance including ongoing coaching, development, and meeting objectives through the annual review process. Actively lead team meetings and process improvement initiatives to continuously improve work productivity, quality, and efficiency of the team. Support the Nursing Operation Directors in developing and implementing metrics for monitoring program effectiveness, maintain clinical protocols to support an evidenced based patient care delivery model, care coordination, and quality improvement efforts. Support the Nursing Operation Directors in developing and leading effective standardization efforts related to clinical procedures, processes, and workflows to achieve high-quality, cost-effective care. Ensure clinical procedures and screening practices are compliant with state and federal standards, as well as evidence based practice. Participate in recruitment and retention activities. Assist team with patient care as needed, modeling and driving clinical excellence. Plan, execute and maintain daily productive nursing assignments/prescriber pairings to meet patient care needs. Coordinate and meet patient care needs within department, across organizational service lines and with community partners. Participate in peer review activities and provide feedback to the staff to foster growth in their role and department. Utilize reporting tools and communicate findings to the nursing leadership team and work together to formulate next steps needed for improvements. Requirements KNOWLEDGE & EXPERIENCE Bachelor Degree in Nursing preferred. Valid unencumbered RN license in the state of Ohio required. 3+ years of experience in an ambulatory, acute, residential or inpatient psychiatry preferred. 2+ years of nursing supervisory experience in healthcare preferred. American Heart Association (AHA) Basic Life Support (BLS) certification required. Excellent written and verbal communication skills Proficiency in Microsoft Office products WORKING CONDITIONS Work is normally performed in a typical interior/office/clinical work environment. While hours of operation are generally standard, flexibility to work evenings and extended hours may be required. Requires periods of sitting, standing, telephone, and computer work. Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology. Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology. Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted. Possible exposure to blood borne pathogens while performing job duties. Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday. Sufficient dexterity to operate a PC and other office equipment. This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.

Full-time Description At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more Robust earned paid time off program (PTO) Federal Loan Forgiveness Program (available on eligible roles) Professional Development Support SCOPE OF ROLE Reporting to the Manager, Behavioral Health Services, the Supervisor, Behavioral Health Services will provide oversight and clinical direction for a team of treatment providers including counseling, case management and peer support professionals. The Supervisor, BH Services will provide exemplary clinical and administrative leadership, maintain professional demeanor in appearance and communication, and serve as an excellent representation of leadership and the organization. HOW YOU'LL SUCCEED Supervise and oversee the daily objectives of the Behavioral Health Services team. Provide oversight of service provision for a team of 12-15 staff members to ensure that the team delivers high quality and effective treatment to patients in a safe and healthy clinical environment. Provide ongoing training, coaching, consultation and support to supervisees. Utilize technology and performance metrics to monitor employee and team performance. Provide ongoing assessment and monitoring of supervisees' individual performance, including clinical competencies, productivity, and adherence to policies and procedures. Document staff progress in clinical supervision logs and performance reviews. May provide clinical supervision to staff seeking independent licensure or supervisory designation, per the policies and practices of their licensing board. Offer professional growth opportunities to supervisees and BH teams to enhance clinical functioning and continuous development. Actively lead team meetings and process improvement initiatives to continuously improve work productivity, work flows and efficiency of the team. Work effectively with teams to achieve mutual goals while encouraging individual contributions and responsibility. Encourage your team's active engagement and participation in all staff meetings and trainings. Serve as a role model for safe and effective crisis management by actively responding to crisis situations, adhering to agency emergency protocols, and educating staff on safety protocols and best practices for crisis intervention. Exhibit a clear understanding of and adherence to incident reporting, patient rights and grievance procedures and mandated reporting. Maintain high ethical standards and serve as a leader and role model in recognizing and resolving ethical dilemmas. Ensure that clinicians operate within their scope of practice. In consultation with the legal department, guide staff through activities involving the criminal justice/legal system. Assist the Manager, Behavioral Health Services with program development. Conduct quality peer reviews, utilization review, quality assurance, and level of care reviews. Monitor and ensure compliance with CARF, OHMAS and professional standards. Maintain clear communication with referents and designated liaison persons. Assist Manager, Behavioral Health Services with interviewing potential employees and onboarding new hires. Comply with all agency policies and procedures. Maintain all aspects of HIPAA, promoting patient confidentiality and right to privacy. May be required to perform telehealth services as determined by Signature Health. Produce accurate, timely and professional clinical documentation within scope of practice. Complete compliance training provided by Signature Health and adhere to all compliance requirements. Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies. Other duties as assigned. Requirements KNOWLEDGE & EXPERIENCE Master's Degree required. Valid unencumbered, LISW-S, LPCC-S, or IMFT-S license in the state of Ohio required. American Heart Association (AHA) Basic Life Support (BLS) certification required. High proficiency with computer software including but not limited to health information management system, billing software, insurance websites, and Microsoft Office. WORKING CONDITIONS Work is normally performed in a typical interior/office/clinical work environment. While hours of operation are generally standard, flexibility to work evenings and extended hours may be required. Requires periods of sitting, standing, telephone, and computer work. Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology. Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology. Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted. Possible exposure to blood borne pathogens while performing job duties. Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday. Sufficient dexterity to operate a PC and other office equipment. This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.

Job Details Reno, OH Hybrid Salary 8-Hour Day Shift LeadershipDescription In an environment of continuous quality improvement, the Health Information Services Coding Supervisor is responsible for overseeing the assignment of codes for all inpatient and outpatient medical records using the appropriate coding system. Assists members of the medical staff in identifying the principal diagnosis and sequencing secondary diagnoses and procedures for optimal reimbursement. Exhibits the Standards of Excellence and exercises strict confidentiality at all times. Job Functions: Ensures coding is compliant with productivity and quality. Maintains appropriate A/R days and/or late charges through collaboration with providers to complete charts timely. Remains informed about coding issues to comply with federal regulations. Provides education and follows up on coding issues with other departments, physicians, and coding staff. Has the authority and responsibility to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, discipline, direct, or recommend such actions by using independent judgment. Completes and conducts employee performance evaluations based on direct observation of their employee's job performance. Granted authority to perform supervisory duties and are held accountable for performing such duties. Assumes all other duties and responsibilities as necessary. Qualifications Minimum Education/Experience Required: Completion of formal program for accredited record technician or certification in coding required. A minimum of 5 years' experience in diagnosis and procedure coding in a hospital medical records department using ICD-10-CM, ICD-10-PCS and CPT coding guidelines. Special Knowledge, Skills, Training: Must know coding rules, DRG rules, medical terminology, CCI edits, MRPs, computer knowledge (Windows based), anatomy, physiology, medical tests, and drug therapy as related to disease, and be able to communicate (written and oral) with physicians. Compensation Details: Education, experience, and tenure may be considered along with internal equity when job offers are extended. Benefits: Memorial Health System is proud to offer an affordable, comprehensive benefit package to all full time and flex time employees. To learn more about the many benefits we offer, please visit our website at ************************** Bonus Eligibility: Available to qualifying full or flex time employees. Eligibility will be determined upon offer. Memorial Health System is an equal opportunity provider and employer. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ******************************************* or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, S.W., Stop 9410, Washington, D.C. 20250-9410, by fax ************** or email at ***********************. * Memorial Health System is a federal drug-free workplace. This policy prohibits marijuana use by employees.

MISSION: The purpose of ViaQuest, Inc. is to serve: Organizations that make a difference in the lives of others through management services. Our employees by treating them with respect and dignity. Our communities by doing the right thing. The objective of ViaQuest is to win… Winning is judged through the eyes of our customers and doing something of which we all can be proud. VISION: ViaQuest will become the company of CHOICE. VALUES: Customer Service, Humor, Ownership, Integrity, Creativity and Excellence Accountability Objectives: Mental Health Trainer Team Lead will oversee the QA & Trainer position, support the orientation and training processes, and coordinate appropriate updates and training for the EHR software. This position will also ensure that all aspects of services and supports are developed and implemented in the highest quality manner, complying at all times with regulatory and accrediting standards, as well as assuring high-quality outcomes for people served. Mental Health Trainer Team Lead is also responsible for assisting with orientation and training needs for all assigned locations. Specific Accountabilities: PEOPLE • Behave in a manner consistent with and supportive of the mission, vision, and values of the company. • Represent the company in a positive and professional manner in the community. • Promote positive, cooperative relationships with all company employees and outside contacts, as applicable. • Ensure that all hiring, disciplinary action and termination of employees is completed consistently and per company standard. • Ensure all qualified applicants are interviewed and considered for open positions. • Act as liaison between employees, operations and the Human Resources department as it relates to training and compliance. • Develop and maintain a professional relationship with employees that facilitates positive morale, mutual respect, and an environment of teamwork and cooperation. • Complete and conduct performance evaluations with employees on a timely basis. • Advise appropriate Human Resources personnel of any issues affecting employee morale or the working relationships within the management group. • Ensure employees are trained on and familiarized with the company to ensure a successful transition to training to work assignment. • Research and answer training-related inquiries. • Provide consultation to management with the development, and review of all plans of correction, as applicable. • Coordinate and conduct regulatory compliance and accreditation training as assigned by the supervisor. • Be accessible to all levels of management for support. • Report any complaints or concerns by individuals served, employees, or outside contacts to the supervisor. PROCESS • Know and assure implementation of all programmatic policies and procedures. • Attend agency meetings, as required. • Coordinate, assist and conduct operational specific orientation in the assigned region for new employees as well as on an ongoing basis (i.e. annual trainings). • Obtain and remain current with all certifications necessary to train required trainings. • Schedule training space and needed training equipment for all assigned training requirements. • Publish monthly training schedule to supervisor, operations, Region Business Area Executives and Human Resources as needed. • Ensure all trainings conducted remain current with applicable laws and regulations as related to the assigned region. • Develop, modify, and implement policies and procedures pertaining to related employee training topics while assuring compliance with regulatory and accrediting agencies. • Assist in the development and implementation of plans of correction pertaining to employee training and compliance. • Assist with development, implementation and ongoing analysis of process improvement reporting and systems. • Assist in the research and implementation of new technology to improve organizational process and efficiency. • Monitor and communicate EHR updates, enhancements and changes to end users. • Maintain current knowledge of all EHR software changes and updates. • Attend or conduct EHR trainings and meetings as needed. • Work on assigned process improvement projects to enhance quality of care, compliance and training. • Complete other duties as assigned by management. PROFIT • Utilize supplies and other resources in an efficient and responsible manner. • Monitor outcome measurements and provide annual reporting to supervisor. • Conduct training in an efficient manner, best utilizing company resources and employee time. QUALITY • Assist management team to address and correct any identified problems. • Conduct chart reviews to assure documentation is adhering to regulatory standards. • Evaluate and assist with the development and revision of existing new hire orientation, annual training schedule(s), material(s) and trainings for identified companies. • Ensure that trainers understand the training material presented to provide the best possible service to individuals served. • Ensure that assigned trainings are in accordance with all applicable federal, state and local laws as well as standards set forth by regulatory and accrediting agencies. • Assure plans of correction pertaining to employee training requirements and employee are completed and followed through on. • Monitor compliance with company policies and procedures and report concerns to management. • Adhere to all safety standards including but not limited to maintaining a safe work environment, reporting any problems or concerns through the appropriate channels, participating in company-sponsored safety-initiatives. Minimum Requirements: Licensed Professional Counselor or a Licensed Social Worker in Ohio is preferred. The QA & Trainer Team Lead must be responsible, mature, organized, and possess solid communication skills. He/she must be able to work independently and demonstrate sound decision-making skills. Valid Ohio driver's license, personal liability insurance, and driving record, which enable the employee to be covered by the agency's insurance policy, are required. Candidate for this position must be willing to use his/her own vehicle to transport to conduct company business. Supervisory Responsibilities: Mental Health Trainer Team Lead supervises the Mental Health Trainer Hours Worked: Monday through Friday during normal business hours, schedule must be flexible to accommodate the various needs of the individuals served and the company.

which will work primarily out in the assigned communities.** Competitive Compensation & Benefits Package! eligible for - Annual incentive bonus plan Medical, dental, and vision insurance with low deductible/low cost health plan Generous vacation and sick time accrual 12 paid holidays State Retirement (pension plan) 401(k) Plan with employer match Company paid life and disability insurance Wellness Programs Public Service Loan Forgiveness Qualifying Employer See attachment for additional details. Office Location: Mobile/Remote position; Available for any of Partners' NC locations Projected Hiring Range: Depending on Experience Closing Date: Open Until Filled Primary Purpose of Position: The Mental Health Substance Use (MHSU) Care Management Supervisor manages and supervises a MHSU Care Management team. This position is responsible for management duties relating to MHSU treatment planning, assessment, referral/linkage, and monitoring of individuals in identified special healthcare needs populations and high risk high cost populations. This position requires a dynamic, proactive approach to supervision, assessment, monitoring and comprehensive management of care, to ensure quality supports and consistent adherence to waiver requirements. This is a mobile position requiring work in various locations. Role and Responsibilities: Supervises staff of an assigned MHSU Care Management Team which may include MHSU Care Managers, Transition Coordinators, In Reach Specialists, Hospital Liaison and/or Jail Liaisons Completes weekly, monthly, quarterly and other performance reporting as required or needed related to individuals categorized as “high cost” “high risk” or “special population” Provides communication and technical assistance with providers, members, stakeholders, and other LME/MCO staff regarding MHSU responsibilities and functions Creates problem-solving and goal-oriented partnerships with individuals/legally responsible persons, providers, etc. Provides training and instruction regarding Child and Family Team meeting facilitation for children/adolescents, treatment team planning and the Four Quadrant Care Management Model to staff, community, and stakeholders Provides ongoing training and instruction regarding Service Definition requirements, provider network capacity, and medical necessity criteria to staff, community, and stakeholders as needed Meets departmental goals to ensure that the following criteria are met for the MHSU Care Management Department: Timely development of the care plan, crisis plan and Behavior Support Plan (as applicable) Identification and use of natural/community resources through the assessment/planning process Appropriately updated assessments/plans Services are monitored (including direct observation of service delivery) in all settings Reporting of critical incidents Timely follow-up on any concerns/issues Timely submission of authorization requests for all LME/MCO funded services/supports All clinical documentation (e.g. goals, plans, progress notes, etc.) meet State, agency and Medicaid requirements Medical record compliance/quality, as demonstrated by ensuring ≥95% compliance on Qualitative Record Reviews Weekly data sharing with the CCNC Informatics center and documentation of minimum monthly meetings with CCNC to facilitate communication and develop integrated care practices Collaborates with CCNC, hospitals, and physicians within LME/MCO area to develop and implement plans, Management of activities, and management of deliverables for individuals categorized as “high cost” or “high risk” or “special population” due to frequent and intensive medical needs Provides clinical consultation Ensures continuity of care for intensive crisis services and other levels of care Performs prior authorization review, continued stay and discharge reviews for services Conducts chart reviews for care determinations to assist staff with creative problem solving to suggest alternative approaches to care Utilizes clinical knowledge on a range of diagnosis for children and adults Makes sound judgments based on clinical and legal requirements, client needs, and the crisis intervention and recovery model and community resources Knowledge, Skills and Abilities: Comprehensive knowledge of assessment and treatment of MHSU needs, with or without co-occurring I/DD needs Considerable knowledge of the MH/SU/IDD service array provided through the network of the LME/MCO's providers Working knowledge of laws, regulations, and program practices/requirements impacting members and families Exceptional leadership and interpersonal skills; highly effective communication ability Excellent computer skills including proficiency in Microsoft Office products (such as Word, Excel, Outlook, etc.) Excellent problem solving, negotiation and conflict resolution skills Propensity to make prompt, independent decisions based upon relevant facts and established processes Detail oriented, able to independently organize multiple tasks and priorities, and to effectively complete reporting measures within assigned timeframes Education/Experience Required: Master's-level fully Licensed Clinical Social Worker (LCSW), fully Licensed Clinical Mental Health Counselor (LCMHC), fully Licensed Clinical Addiction Specialist (LCAS), fully Licensed Psychological Associate (LPA), fully Licensed Marriage and Family Therapist (LMFT), or licensure as an RN, and Three (3) years of experience providing care management, case management, or care coordination to the population being served of a supervising care manager. Other requirements: Must reside in North Carolina. Must have ability to travel as needed to perform the job duties Education/Experience Preferred: Above Requirements Licensure/Certification Requirements: Licensed Clinical Social Worker (LCSW), fully Licensed Clinical Mental Health Counselor (LCMHC), fully Licensed Clinical Addiction Specialist (LCAS), fully Licensed Psychological Associate (LPA), fully Licensed Marriage and Family Therapist (LMFT), or licensure as an RN Employee is responsible for complying with respective licensure board's continuing education/training requirements in order to maintain an active license.

**This is a mobile position which will work primarily out in the assigned communities.** Competitive Compensation & Benefits Package! eligible for - Annual incentive bonus plan Medical, dental, and vision insurance with low deductible/low cost health plan Generous vacation and sick time accrual 12 paid holidays State Retirement (pension plan) 401(k) Plan with employer match Company paid life and disability insurance Wellness Programs Public Service Loan Forgiveness Qualifying Employer See attachment for additional details. Office Location: Mobile/Remote position; Available for any of Partners' NC locations Projected Hiring Range : Depending on Experience Closing Date: Open Until Filled Primary Purpose of Position: The Mental Health Substance Use (MHSU) Care Management Supervisor manages and supervises a MHSU Care Management team. This position is responsible for management duties relating to MHSU treatment planning, assessment, referral/linkage, and monitoring of individuals in identified special healthcare needs populations and high risk high cost populations. This position requires a dynamic, proactive approach to supervision, assessment, monitoring and comprehensive management of care, to ensure quality supports and consistent adherence to waiver requirements. This is a mobile position requiring work in various locations. Role and Responsibilities: Supervises staff of an assigned MHSU Care Management Team which may include MHSU Care Managers, Transition Coordinators, In Reach Specialists, Hospital Liaison and/or Jail Liaisons Completes weekly, monthly, quarterly and other performance reporting as required or needed related to individuals categorized as “high cost” “high risk” or “special population” Provides communication and technical assistance with providers, members, stakeholders, and other LME/MCO staff regarding MHSU responsibilities and functions Creates problem-solving and goal-oriented partnerships with individuals/legally responsible persons, providers, etc. Provides training and instruction regarding Child and Family Team meeting facilitation for children/adolescents, treatment team planning and the Four Quadrant Care Management Model to staff, community, and stakeholders Provides ongoing training and instruction regarding Service Definition requirements, provider network capacity, and medical necessity criteria to staff, community, and stakeholders as needed Meets departmental goals to ensure that the following criteria are met for the MHSU Care Management Department: Timely development of the care plan, crisis plan and Behavior Support Plan (as applicable) Identification and use of natural/community resources through the assessment/planning process Appropriately updated assessments/plans Services are monitored (including direct observation of service delivery) in all settings Reporting of critical incidents Timely follow-up on any concerns/issues Timely submission of authorization requests for all LME/MCO funded services/supports All clinical documentation (e.g. goals, plans, progress notes, etc.) meet State, agency and Medicaid requirements Medical record compliance/quality, as demonstrated by ensuring ≥95% compliance on Qualitative Record Reviews Weekly data sharing with the CCNC Informatics center and documentation of minimum monthly meetings with CCNC to facilitate communication and develop integrated care practices Collaborates with CCNC, hospitals, and physicians within LME/MCO area to develop and implement plans, Management of activities, and management of deliverables for individuals categorized as “high cost” or “high risk” or “special population” due to frequent and intensive medical needs Provides clinical consultation Ensures continuity of care for intensive crisis services and other levels of care Performs prior authorization review, continued stay and discharge reviews for services Conducts chart reviews for care determinations to assist staff with creative problem solving to suggest alternative approaches to care Utilizes clinical knowledge on a range of diagnosis for children and adults Makes sound judgments based on clinical and legal requirements, client needs, and the crisis intervention and recovery model and community resources Knowledge, Skills and Abilities: Comprehensive knowledge of assessment and treatment of MHSU needs, with or without co-occurring I/DD needs Considerable knowledge of the MH/SU/IDD service array provided through the network of the LME/MCO's providers Working knowledge of laws, regulations, and program practices/requirements impacting members and families Exceptional leadership and interpersonal skills; highly effective communication ability Excellent computer skills including proficiency in Microsoft Office products (such as Word, Excel, Outlook, etc.) Excellent problem solving, negotiation and conflict resolution skills Propensity to make prompt, independent decisions based upon relevant facts and established processes Detail oriented, able to independently organize multiple tasks and priorities, and to effectively complete reporting measures within assigned timeframes Education/Experience Required: Master's-level fully Licensed Clinical Social Worker (LCSW), fully Licensed Clinical Mental Health Counselor (LCMHC), fully Licensed Clinical Addiction Specialist (LCAS), fully Licensed Psychological Associate (LPA), fully Licensed Marriage and Family Therapist (LMFT), or licensure as an RN, and Three (3) years of experience providing care management, case management, or care coordination to the population being served of a supervising care manager. Other requirements: Must reside in North Carolina. Must have ability to travel as needed to perform the job duties Education/Experience Preferred: Above Requirements Licensure/Certification Requirements: Licensed Clinical Social Worker (LCSW), fully Licensed Clinical Mental Health Counselor (LCMHC), fully Licensed Clinical Addiction Specialist (LCAS), fully Licensed Psychological Associate (LPA), fully Licensed Marriage and Family Therapist (LMFT), or licensure as an RN Employee is responsible for complying with respective licensure board's continuing education/training requirements in order to maintain an active license.