Call Center Customer Service Specialist-Quality Reward Travel / Travel Consultant
Service specialist job at Maritz
EXCITED TO GROW YOUR CAREER? WE'RE GLAD YOU'RE HERE! Basic Purpose: Responsible for handling inbound calls, assisting customers with inquiries, resolving issues, and providing exceptional service. This includes, but is not limited, to processing airline, car rental and hotel reservations, as well as answering questions related to online travel booking portal.
Scope:
Supports moderate to complex programs with multiple campaigns or clients. No budgetary responsibilities. No supervisory responsibilities.
Reporting and Working Relationships:
Reports to supervisors (lead agents)
Starting pay begins at $15/hour.
Schedule Monday-Friday 8a-430pm CST rotating Saturdays 8a-430pm CST.
Location: Fenton, MO - opportunities for hybrid schedule upon successful completion of training program.
Primary Responsibilities:
1.) Demonstrates thorough understanding of recommending and booking travel reservations after successful completion of four-week on-site training program. This training includes both classroom assessment as well as sit-beside training.
2.) Receives/researches incoming inquiries via inbound calls and utilizes approved scripting to handle questions and issues regarding programs and services. The approved scripting will also be used to book travel reservation(s).
3.) Meet performance metrics, including call handling time and customer satisfaction scores.
4.) Accurately processes customer travel reservation(s) using applicable GDS system provided.
5.) Maintain customer account security using internal software solutions.
6.) Resolve customer issues and complaints efficiently and escalate complex issues when necessary following internal processes and procedures.
7.) Collaborate with team members and other departments to ensure seamless customer service.
8.) May provide training support to new hires training which involves sit besides allowing the new hire to demonstrate the knowledge they acquired in the classroom setting.
Qualifications:
Three to six months of prior experience in a call center, customer service, or travel agency setting is preferred but not required.
Clear speaking voice, excellent grammar, and strong verbal and written communication skills are essential.
Ability to manage several things at the same time, strong retention, research, analytical, and problem-solving abilities are required.
Proficiency in using PCs and navigating various software applications is required.
High school diploma or GED is required.
Starting Pay begins at $15 per hour.
Location: Fenton, MO - opportunities for hybrid schedule upon successful completion of training program.
Main Competencies:
Impact, initiative, judgment and decisiveness, oral communication, oral presentation, quality-of-service orientation, team orientation, technical knowledge, tenacity/resilience and written communication.
Disclaimer:
This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.
Quality Reward Travel will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.
Quality Reward Travel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to *********************.
Auto-ApplyCustomer Service Representative
Frederick, MD jobs
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. This is a remote position, but candidates must be within driving distance of the Frederick, MD Support Center, for meetings as needed.
Handling incoming calls from individual customers, retail stores, and affiliates with questions concerning accounts. In addition, agents will assist with web purchases and sales to our customers. To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Other duties, assignments and specific projects may be assigned at the discretion of management. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Superstar candidates will be able to:
Thoroughly understand and be able to navigate Microsoft programs.
Handle incoming calls from customers, affiliates and retail stores for questions on rental accounts, tuition, payoff quotes, rental credit, and any problems related to rental accounts.
Triage calls to determine where to direct the caller if the call is not a call center issue.
Work scheduled shifts as required to meet call center needs. Participate in overtime as warranted.
Maintain a friendly, professional, welcoming attitude toward the caller -- always remembering we are MAC ambassadors
Read, study and become totally familiar with any training and promotional materials.
Provide timely problem resolution for customers through research and/or assistance tickets requiring assistance from other supporting offices.
Practice and present suggestive selling to customers on every eligible call to promote sales and services.
About Music & Arts
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.
Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
To join our band you'll need the following experience:
High school diploma or GED required.
Minimum two years' experience working in an office environment required.
Call Center or multi-phone line experience
Standout applicants will demonstrate:
Superior analytical skills geared towards identifying exceptions, errors and systemic failure.
Superior attention to detail and follow through.
Proficiency required in Microsoft Outlook and Word.
Intermediate understanding of Excel.
Mathematical aptitude required.
Superior written and verbal communication skills.
Excellent phone and customer service skills.
Superior organizational skills.
Superior deductive reasoning and analytical skills.
Vigilant with regard to the early recognition of system problems.
Thorough testing and troubleshooting skills.
Reliable attendance is required.
Willingness to work seasonal overtime as required.
Excellent time management and multi-tasking skills.
Ability to maintain standards of conduct expected in a professional environment
Ability to self-direct and consistently work in an independent environment when working remotely.
Why Music & Arts? Here's just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Pay Rate: $16.50/hr plus commission depending on location, background and experience.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations
Love this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐************ ext. 2862 or by sending an email to ***************************
Data Operations Specialist - Remote
Ansted, WV jobs
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
The Data Operations Specialist will help shape the future of employer services, with a focus on HR compliance and outsourcing. We are looking for an experienced and motivated Data Operations Specialist with technical expertise, business insight, and a proactive approach to problem-solving. You will help develop and implement data-driven solutions that enable strategic decision-making and drive business growth. You will help maintain the health of our data infrastructure, supporting cross-functional teams, and driving operational excellence across our data platforms. You have a background in data operations, and data quality management, with a passion for optimizing data workflows and supporting analytics initiatives. This role is critical in ensuring the integrity, availability, and performance of our data systems and workflows.
What you'll be doing:
Execute tasks assigned via the Data Services ticketing system, ensuring SLA adherence and process compliance
Set up and manage file automation using GoAnywhere to ensure files move seamlessly from SFTP to all relevant products and platforms.
Collaborate with data engineers, analysts, and business stakeholders to support data needs.
Develop and maintain documentation for data operations processes and workflows.
Assist in onboarding new data sources and integrating them into existing systems
Troubleshoot and prioritize data issues flagged by client-facing teams by analyzing end-to-end data flows across different products
Perform root cause analysis and resolve data-related issues promptly.
Provide occasional weekend support for software upgrades, database patching, and regression testing
You will report to the Manager of Data Services
Qualifications
Bachelor's Degree in computer science, Information Systems, Data Analytics, or a related field
2+ years of experience in data operations, data engineering, or similar roles
Experience developing data solutions
Hands-on experience with Microsoft SQL Server
Experience with GoAnywhere Managed File Transfer (MFT) platform
Proficiency in scripting languages such as Python or PowerShell
Experience collaborating across cross-functional teams
Additional Information
Benefits/Perks:
Great compensation package and bonus plan
Core benefits including full medical, dental, vision, and matching 401K
Fully remote environment
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.
Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related experience, and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Remote
Growth and Retention AE - Missouri
Remote
Growth & Retention Account Executive (Missouri)
Lexia seeks a dynamic Growth and Retention Account Executive to drive new business and long-term customer success across our Missouri territory. This role supports preK-12 schools and districts by delivering proven literacy solutions-including student-facing software, professional learning for educators, and implementation services. The ideal candidate thrives on building deep, trusted relationships with education leaders while maintaining a hunter's mindset to uncover and close new opportunities. Candidates exemplify the following:
Passionately embrace and exemplify Lexia's mission.
Initiate and develop meaningful relationships with high-level education market decision-makers.
Develop, manage and execute a territory plan to achieve territory quota and company strategic goals in both greenfield and established accounts.
Job Responsibilities:
Strategic Territory Management
Develop and execute a territory plan aligned with academic calendars, funding cycles, and district priorities to achieve quota across both new and existing accounts.
Customer Growth & Retention
Identify upsell and cross-sell opportunities within current accounts. Partner with Customer Success to ensure product adoption, impact measurement, and renewal success.
Consultative Selling
Deliver compelling in-person and virtual presentations to district-level stakeholders, articulating Lexia's pedagogy, research foundation, and measurable outcomes.
Stakeholder Engagement
Build and maintain relationships with superintendents, curriculum directors, technology leaders, and procurement officers to influence buying decisions.
Proposal Development
Create professional proposals and strategic communications tailored to district goals, funding sources, and instructional needs.
Cross-Functional Collaboration
Work with internal teams to develop creative, data-informed strategies that address district challenges and drive student outcomes. Collaborate with sales leadership team to refine and continuously improve the teams level of success.
CRM & Forecasting
Maintain accurate records in Salesforce, manage pipeline health, and provide reliable forecasts and market insights to leadership.
Market Intelligence
Analyze territory trends, funding shifts (e.g., ESSER, Title I), and competitive landscape to inform strategic planning and positioning.
Thought Leadership & Networking
Represent Lexia at regional conferences, webinars, and networking events to build brand awareness and generate future pipeline.
Travel & Virtual Engagement
Travel up to 50% within territory while leveraging virtual tools to maximize stakeholder engagement and sales productivity.
Job Requirements:
Minimum of a Bachelor's degree or equivalent experience.
5+ years of successful business development, sales and account management experience required.
Experience selling or working with a technology-based curriculum product; Literacy/Reading product highly preferred.
Deep knowledge of the K-12 education landscape, including funding cycles, decision-making hierarchies, and instructional priorities highly preferred.
Exceptional knowledge of the geographical territory posted and existing contacts in K-12 education.
Demonstrated ability to uncover client needs, propose tailored solutions, and close complex deals to meet new revenue targets on an ongoing basis.
Proven and continuing successful track record of sales goal attainment, closing business, building and managing a pipeline of opportunities in large, complex districts in assigned territory.
Proficient user of CRM (Salesforce), MS Office and Google Suites, video conferencing software and other technology-based productivity tools.
A demonstrated ability to eloquently and succinctly deliver product presentations to groups and decision makers in-person and via video conferencing.
Collaborative mindset with ability to work cross-functionally and influence stakeholders.
Willingness to travel up to 50%, including overnight stays
To learn more about our organization and the exciting work we do, visit *******************************
Remote First Work Environment
Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.
If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.
The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role.
As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.
An Equal Opportunity Employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).
We will provide reasonable accommodations for qualified individuals with disabilities. You may request an accommodation during the recruiting process with your Talent Acquisition team member.
Auto-ApplyClient Success Specialist
Chicago, IL jobs
Hello, Client Success Specialist! Freeosk is looking for an experienced Client Success Specialist to join our remote team. Our ideal candidate has experience with in-store and digital marketing strategies. A Client Success Specialist nurtures client relationships with our brand partners - among them Fortune 100 Consumer Packaged Goods companies - and drives internal teams towards program execution excellence.
In addition to supporting Client Success team duties, Client Success Specialists work in tandem with their Sales counterparts to secure revenue, manage internal and external process pre and post-sale to position Freeosk for future partnerships by delivering exceptional client service.
We work in a distributed environment. Our office is in Chicago, but you can be located within the continental United States. There will be travel required to our Chicago office from time to time.
Some key responsibilities are...
Provide necessary support and coordination to the Client Success team
Architect client solutions grounded in clear performance expectations
Serve as the primary point of contact for clients, proactively guiding them through Freeosk's program development process and responding to their needs
Act as liaison between internal teams (Sales, Consumer Experience, Operations, and Engineering) to effectively launch programs internally and ensure a successful execution
Your skills, background and experience include...
Minimum 3 years of experience (in-store or digital marketing required)
Ability to thrive under pressure and meet deadlines while multi-tasking
Excellent communication and interpersonal skills
Proactive self-starter willing to learn and grow with an ever-changing business
Ability to assist with time-sensitive requests or issue escalations with all levels of internal and external management
Proficient in Microsoft Office, Google Workspace, and JIRA applications
Proficient in Salesforce or other CRM
Bachelor's Degree in a relevant field preferred
The salary range for this Client Success Specialist position is $50,000 to $65,000 annually, depending on experience and skills. This range represents the minimum to maximum that Freeosk reasonably expects to pay for this position.
Our Benefits
Competitive pay
401(k) Match Program
Medical, Dental, Vision Insurance
Work From Home Stipend
Short Term and Long Term Disability
Life Insurance
Paid Time Off
Volunteer Opportunities
Summer Hours
Parental Leave
Tuition Reimbursement
Sabbatical Program
Professional Development
Wellness Stipend
Social events
Auto-ApplyClient Engagement Specialist (AZ)
Remote
The Client Engagement Specialist will serve as a client-facing resource dedicated to driving platform utilization, client satisfaction, and revenue growth for Ansira. This role provides proactive, strategic recommendations and guidance to help clients achieve their marketing goals while ensuring optimal use of Ansira's tools and services. While not responsible for hands-on design work, the role will require design consultation and the ability to guide clients on best practices for creative and brand execution. This is an in-person position, located within our client's offices.Key Responsibilities
Client Partnership & Support
Serve as a primary day-to-day contact for client platform needs, ensuring outstanding service and strong relationship management.
Anticipate client needs, suggest strategic alternatives, and identify opportunities that support both client goals and Ansira revenue growth.
Troubleshoot client issues across email, phone, and in-person interactions, ensuring timely resolution.
Ensure on-time execution of client projects, meeting quality and delivery expectations.
Responsible for order entry and order management, maintaining accuracy across all submissions.
Travel to client's office locations will be required.
Platform Utilization & Strategic Guidance
Drive platform adoption through education, training, and proactive recommendations.
Provide actionable insights based on platform usage and marketing performance data to help clients optimize spend and outcomes.
Provide clients with creative and design consultation, ensuring alignment with brand and compliance standards.
May be required to operate in-house small format printer to produce rush projects and client proofs.
Training & Enablement
Lead or support training sessions, workshops, and presentations to enable client teams to fully leverage Ansira's tools and processes.
Act as a brand and process advocate, reinforcing best practices across distributor and supplier needs.
Collaboration & Communication
Partner closely with the Strategic Client Engagement Manager and internal cross-functional teams (Creative, Print, Analytics, Media) to align on priorities and deliver seamless client experiences.
Document client expectations, project requirements, and feedback, ensuring alignment and follow-through.
Qualifications & Skills
2-4 years of experience in customer service and engagement, marketing consultation, or a related field.
Strong understanding of marketing strategies (preferably within the BevAlc or consumer goods industry).
Excellent communication, presentation, and relationship-building skills.
Experience supporting software or platform adoption in a consultative role.
Familiarity with creative/design processes and print production; ability to provide guidance on creative needs to aligned design team.
Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
Self-motivated, proactive, and solutions-oriented.
Auto-ApplyCustomer Support Associate - Work from Home - Charlotte, NC
Charlotte, NC jobs
Anomaly Squared is growing again and if you're looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.
Position Description:
We are seeking At-Home Contact Center Specialists available to work
Full-time
or
Part-time
. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting. We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must!
Wage:
$10.00 per hour ($7.25 per hour during training)
Requirements
High School Diploma or GED is required
Great Verbal and Written Communication Skills
Working Knowledge of Windows Based Operating Systems including Google Chrome
Can Demonstrate Product Knowledge once Nesting Period is Complete
Ability to Adapt in a Fast-Changing Environment
Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook) that meets these minimum workstation requirements. Processor: Intel Core i5 2.1GHz or better or AMD equivalent (Ryzen 5 or better), Operating System: Windows 10 (32-bit / 64-bit) or higher, RAM: 8GB or more.
Webcam
High speed internet access with download speed of at least 100 and upload speed of at least 10.
Must have a desk/workstation in a quiet workspace
Must be able to attend a full 2-week MANDATORY virtual training Monday-Friday 9am-5pm EST (8am-4pm CST).
Benefits
Employment BENEFITS:
Remote work.
Remote training.
For Full-time employees ONLY:
Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected.
401(k) after 90-day probationary period if elected.
PTO after 6 months of employment.
NOTE: We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiries for the limited number of spaces we have open.
Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Auto-ApplyCategory Specialist, Professional Services (Hybrid)
Costa Mesa, CA jobs
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
We're looking for a strategic and collaborative Buyer to join our North America Procurement team. You'll manage a portfolio of professional services and consulting engagements across multiple business units, helping drive value, innovation, and operational excellence.
Reporting to the Category Manager, you'll lead sourcing initiatives, negotiate supplier contracts, and manage key supplier relationships. You'll work closely with stakeholders across the business to ensure we deliver smart, scalable solutions that support Experian's growth. This is a hybrid role based out of Costa Mesa.
What You'll Be Doing
Serve as a category expert for professional services and consulting.
Partner with global, regional, and business unit teams to understand needs and deliver value.
Develop and execute strategic sourcing plans that drive cost savings and efficiency.
Lead supplier negotiations to secure favorable terms and mitigate risk.
Draft, negotiate, and execute MSA's, SOW's, and various other contracts.
Support labor rationalization, standardization, and consolidation efforts.
Ensure compliance with governance, regulatory, and internal policy standards.
Identify and implement cost optimization and value creation opportunities.
Build strong relationships with stakeholders, Finance, and Legal across the business.
Qualifications
Qualifications
3-5 years of experience in procurement or sourcing, ideally within professional services or consulting buying.
Experience with contracting principles, supplier management, and category strategy.
3+ years of experience with strategic sourcing methodologies and procurement tools (e.g., CLM platforms).
Negotiation, communication, and stakeholder engagement skills.
Bachelor's degree in business, Supply Chain, or a related field preferred.
Additional Information
Benefits/Perks:
Great compensation package and bonus plan
Core benefits including full medical, dental, vision, and matching 401K
Flexible work environment, ability to work remote, hybrid or in-office
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.
Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Hybrid
New Venue Activation Procurement Operations Specialist | Full-Time | Remote
Remote
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
Oak View Group (OVG) is redefining live entertainment through innovation, excellence, and strategic partnerships. As part of this journey, the New Venue Activation Procurement Operations Specialist will support the end-to-end procurement process for launching and activating new venues across the enterprise. This role ensures seamless integration of procurement systems, supplier enablement, operational readiness, and process compliance to meet tight timelines and deliver high-quality outcomes for venue openings.
This position requires strong project coordination skills, a hands-on approach to procurement operations, and deep familiarity with Source-to-Pay platforms such as Coupa.
This role pays an annual salary of $81,000-$106,000 and is bonus eligible
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until December 26, 2025.
Responsibilities
Venue Launch Procurement Support
Coordinate procurement activities required to activate new venues, including purchase requisitions, supplier onboarding, and order fulfillment.
Partner with venue project teams, facilities, F&B, IT, and finance to ensure all operational procurement needs are met prior to go-live.
Track and manage pre-opening procurement milestones, ensuring alignment with project timelines and budgets.
Supplier & System Enablement
Lead supplier onboarding and enablement for Coupa, including compliance documentation, banking setup, and catalog management.
Support the setup of approval workflows, user roles, and purchasing hierarchies for new venue teams.
Facilitate training and documentation for local staff on procurement processes and tools.
Operational Readiness
Ensure delivery, receipt, and invoicing processes are in place and tested prior to venue launch.
Coordinate with logistics teams and suppliers to guarantee timely delivery of critical items.
Help set up venue-specific procurement dashboards and operational reporting.
Process & Compliance Support
Ensure procurement activities follow company policies and internal controls.
Maintain accurate records of contracts, POs, and supplier agreements related to venue activation.
Identify and address any procurement roadblocks that could delay launch readiness.
Cross-Functional Collaboration
Act as a procurement liaison to internal project managers, construction leads, and operations executives.
Serve as a bridge between central procurement and local venue teams to ensure alignment and support.
Additional ad-hoc responsibilities will be needed as the program grows and matures, list above is not exhaustive.
Qualifications
Bachelor's degree in Business, Supply Chain, Hospitality Management, or related field.
3-5 years of experience in procurement operations, project coordination, or venue pre-opening support.
Hands-on experience with Coupa or similar Source-to-Pay tools required.
Strong organizational skills with ability to manage multiple priorities under tight timelines.
Excellent communication and stakeholder management skills.
Experience in live entertainment, hospitality, or multi-site operations preferred.
Willingness to travel for venue launches as needed (up to 50%).
Preferred Attributes:
Passion for live entertainment, culinary innovation, and venue experience.
Project & Time Management
Procurement Systems Fluency (Coupa, NetSuite, etc.)
Attention to Detail & Execution
Cross-Functional Collaboration
Problem-Solving Under Pressure
Customer Service Orientation
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyTechnical Service Representative
Madera, CA jobs
Your Job Georgia Pacific Corrugated Packaging is seeking a highly motivated and technically adept Technical Service Representative to join our dynamic team in Northern California (Madera, San Leandro, Modesto, CA box facilities) an area where produce and agricultural is prevalent. You'll play a pivotal role in servicing and exceeding the expectations of our high-profile national accounts by offering innovative technical solutions, exceptional customer service, and efficient project management.
Our Team
As a recognized leader in the packaging industry, GP Packaging includes 38 facilities across 20+ states, dedicated to providing sustainable, innovative, and customer-focused corrugated and high-graphic packaging solutions. We prioritize safety, quality, and continuous improvement in everything we do.
Join our passionate team and make an impact on GP Corrugated Packaging's success!
What You Will Do
Account Mastery: Cultivate and maintain strong relationships with customer accounts, collaborating closely with our sales teams and customers to understand their needs and develop strategic action plans.
Project Management Expertise: Support both national and local business efforts through comprehensive project management, overseeing design implementation, and ensuring delivery of exceptional quality and service for GP customers.
Proactive Problem Solver: Identify and troubleshoot quality or service challenges by working cross-functionally with local plant teams. Analyze issues, communicate effectively, and drive effective solutions, including timely root cause analysis and resolution.
Technical Guidance & Troubleshooting: Provide expert guidance and troubleshooting assistance to customer operations utilizing automated equipment, with a focus on improving throughput and efficiency.
Independent Initiative: Manage your workload effectively with excellent time management skills, consistently exceeding internal and external expectations.
Travel Savvy: Regular travel within the Northern California region is required for technical service calls, account maintenance, inventory checks, and project-based assignments.
Tech-Proficient: Utilize Microsoft Office 365 tools (Word, Excel, Outlook, PowerPoint, SharePoint) and CRM platforms (Microsoft Dynamics) to document activities and collect data efficiently.
Who You Are (Basic Qualifications)
Demonstrated experience with operations, maintenance, design, or quality in packaging.
Travel up to 50% of the time, including potential overnight travel.
What Will Put You Ahead
Strong understanding of packaging quality standards and best practices.
Corrugated design knowledge and experience.
Production and/or operations experience within a manufacturing environment.
Proficiency with automated case erecting/forming equipment.
College degree in packaging science, a business-related field, or equivalent advanced trade school education preferred.
Six Sigma or other quality-related training.
For this role, we anticipate paying $80,000 - $120,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .
Who We Are
As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day - to make everyday products even better.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ).
#LI-MR
Data Operations Specialist - Remote
Costa Mesa, CA jobs
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
The Data Operations Specialist will help shape the future of employer services, with a focus on HR compliance and outsourcing. We are looking for an experienced and motivated Data Operations Specialist with technical expertise, business insight, and a proactive approach to problem-solving. You will help develop and implement data-driven solutions that enable strategic decision-making and drive business growth. You will help maintain the health of our data infrastructure, supporting cross-functional teams, and driving operational excellence across our data platforms. You have a background in data operations, and data quality management, with a passion for optimizing data workflows and supporting analytics initiatives. This role is critical in ensuring the integrity, availability, and performance of our data systems and workflows.
What you'll be doing:
+ Execute tasks assigned via the Data Services ticketing system, ensuring SLA adherence and process compliance
+ Set up and manage file automation using GoAnywhere to ensure files move seamlessly from SFTP to all relevant products and platforms.
+ Collaborate with data engineers, analysts, and business stakeholders to support data needs.
+ Develop and maintain documentation for data operations processes and workflows.
+ Assist in onboarding new data sources and integrating them into existing systems
+ Troubleshoot and prioritize data issues flagged by client-facing teams by analyzing end-to-end data flows across different products
+ Perform root cause analysis and resolve data-related issues promptly.
+ Provide occasional weekend support for software upgrades, database patching, and regression testing
+ You will report to the Manager of Data Services
+ Bachelor's Degree in computer science, Information Systems, Data Analytics, or a related field
+ 2+ years of experience in data operations, data engineering, or similar roles
+ Experience developing data solutions
+ Hands-on experience with Microsoft SQL Server
+ Experience with GoAnywhere Managed File Transfer (MFT) platform
+ Proficiency in scripting languages such as Python or PowerShell
+ Experience collaborating across cross-functional teams
Benefits/Perks:
+ Great compensation package and bonus plan
+ Core benefits including full medical, dental, vision, and matching 401K
+ Fully remote environment
+ Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.
Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related experience, and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Remote
National Account Specialist
Remote
National Account Specialist (NAS)
ExploreLearning | Learning A-Z is combining strengths to equip teachers with research-based curriculum solutions that target the gating factors to student success and spark the joy of learning. One partner intentionally focused on valuing K-12 teachers as essential to unlocking future-critical literacy, math, and science skills for all students.
The National Account Specialist (NAS) is a self-motivated and driven individual that will perform many duties of a traditional sales representative, but is not assigned a permanent territory. The NAS covers open territories as needed in situations such as vacations, family leave, long-term illness and terminations. The NAS may cover one territory for an extended period of time or may cover several territories at the same time for a brief period. In addition, the NAS will support the renewal process for assigned accounts in partnership with the account owner.
The expectation is to meet and exceed quotas to help us develop and grow loyal customer relationships across our diverse products and markets. The ideal candidate is someone who is humble, hungry and smart. Our NAS team is focused on growing our impact and building trust and rapport internally and externally.
Job Responsibilities:
Sales & Customer Engagement
Use consultative sales techniques to understand the needs that prospective customers have and demonstrate NewCo's solution(s) to best meet those needs
Close any sales in process, in the territory being covered; by working with notes from SalesForce.com (SFDC) previously provided by the absent rep, the NAS moves the sales forward to completion. This may include sending out quotes and getting orders processed
Invest in existing opportunities by scheduling meetings, demonstrations, webinars, sending proposals, and securing new agreements and renewals
Perform cost-benefit and needs analysis for prospective clients
Meet and exceed all targets and quotas
Adheres to Inside Sales metrics on a daily and weekly basis
Record and maintain detailed records of all interactions in CRM tool (SalesForce.com)
Renewals & Pipeline Management
Effectively work assigned renewals through the renewal process starting at 6 months prior to renewal up to the point of a purchase order is received
When potential sales/opportunities are identified, the NAS adds it to the pipeline for the area being covered or updates the information already in the pipeline
Communication & Follow-Up
Check voicemail, email and faxes to maintain effective daily communications with customers being covered
Follow-up as needed on any marketing or sales initiatives in territory being covered
Follow-up on activities set-up by traditional Inside Sales Representative, calling customers as needed and ensuring the customer's needs are taken care of
Collaboration & Direction
While covering for the open territory, the NAS takes direction from the Inside Sales Manager of that territory and partners with field sales representatives of that territory
Responsible to effectively report and carry out all assignments given by the reporting Inside Sales Manager, who may be different from the covering territory's Inside Sales Manager
The NAS must work with the Sales Manager to gather needed information
Must be flexible and effective in various situations. There is often short notice for the assignment and sometimes there is insufficient background information on pending sales or customers being served
Performs other duties as assigned
Professional Development
Continually increase product and job expertise by participating in training and educational opportunities
Keep abreast of best practices and market trends
Keep abreast of funding sources and educational initiatives in the assigned territory
Job Requirements:
1 - 3 years of experience in sales or transferable skills
Proven track record of success, including meeting and exceeding goals
Basic knowledge of cloud technologies
Excellent business acumen, communication/presentation skills, negotiation skills and ability to build relationships
Demonstrated organizational and time-management skills
Ability to multi-task, prioritize, and manage time effectively
Experience to use and understand CRM applications (i.e. Salesforce highly preferred)
Experience with Microsoft Office products (Outlook, PowerPoint, Word, Excel)
Ability to proactively build and expand a robust sales pipeline
Ability to work efficiently in a high-pressure, fast-paced, and demanding environment
Enthusiastic, passionate, and open to feedback
Preferred Qualifications:
Bachelor's degree
Inside Sales experience proactively making outbound calls
Sales experience in K-12 marketplace
Why Work With Us?
When you work with Learning A-Z, you'll be helping students across the globe develop the comprehension, curiosity, and continued joy of learning they need to succeed in today's world.
We've been awarded numerous accolades from a wide variety of edtech organizations. Our flagship products Reading A-Z, Raz-Kids, and Raz-Plus are beloved by teachers and students alike, and are currently used by approximately 1/5 of public students in the United States.
To learn more about our organization and the exciting work we do, visit ********************
Remote First Work Environment
Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.
If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.
The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role.
As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.
An Equal Opportunity Employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).
We will provide reasonable accommodations for qualified individuals with disabilities. You may request an accommodation during the recruiting process with your Talent Acquisition team member.
Auto-ApplyData Operations Specialist - Remote
Remote
The Data Operations Specialist will help shape the future of employer services, with a focus on HR compliance and outsourcing. We are looking for an experienced and motivated Data Operations Specialist with technical expertise, business insight, and a proactive approach to problem-solving. You will help develop and implement data-driven solutions that enable strategic decision-making and drive business growth. You will help maintain the health of our data infrastructure, supporting cross-functional teams, and driving operational excellence across our data platforms. You have a background in data operations, and data quality management, with a passion for optimizing data workflows and supporting analytics initiatives. This role is critical in ensuring the integrity, availability, and performance of our data systems and workflows.
What you'll be doing:
* Execute tasks assigned via the Data Services ticketing system, ensuring SLA adherence and process compliance
* Set up and manage file automation using GoAnywhere to ensure files move seamlessly from SFTP to all relevant products and platforms.
* Collaborate with data engineers, analysts, and business stakeholders to support data needs.
* Develop and maintain documentation for data operations processes and workflows.
* Assist in onboarding new data sources and integrating them into existing systems
* Troubleshoot and prioritize data issues flagged by client-facing teams by analyzing end-to-end data flows across different products
* Perform root cause analysis and resolve data-related issues promptly.
* Provide occasional weekend support for software upgrades, database patching, and regression testing
* You will report to the Manager of Data Services
Qualifications
* Bachelor's Degree in computer science, Information Systems, Data Analytics, or a related field
* 2+ years of experience in data operations, data engineering, or similar roles
* Experience developing data solutions
* Hands-on experience with Microsoft SQL Server
* Experience with GoAnywhere Managed File Transfer (MFT) platform
* Proficiency in scripting languages such as Python or PowerShell
* Experience collaborating across cross-functional teams
Additional Information
Benefits/Perks:
* Great compensation package and bonus plan
* Core benefits including full medical, dental, vision, and matching 401K
* Fully remote environment
* Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.
Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related experience, and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Remote
Growth Operations Specialist
Remote
Join Us as Our Growth Operations Specialist
Remote
We're looking for a results-driven Growth Operations Specialist to serve as the operational backbone of our go-to-market team, optimizing sales processes, forecasting accuracy, and CRM workflows to support scalable, predictable growth.
About You:
Experience: Senior
Key Responsibilities
Partner with GTM leadership (Sales, Marketing, and Partnerships) to design and optimize revenue operations processes - from lead flow to forecasting and pipeline management.
Own HubSpot CRM governance and automation, including data integrity, workflows, and integrations (LinkedIn Sales Navigator, Slack, etc.).
Build and maintain scalable dashboards and reports in HubSpot and BI tools
Support quarterly forecasting, quota setting, and pipeline analysis, ensuring alignment with company revenue goals.
Collaborate with sales enablement to document and standardize playbooks, deal stages, and KPIs.
Analyze GTM performance trends and recommend improvements to optimize funnel conversion, sales velocity, and team productivity.
Bridge Marketing and Sales to ensure consistent attribution and campaign performance reporting.
Partner with Finance on revenue planning, reconciliation, and operational reporting.
Define and maintain GTM performance metrics including pipeline coverage, conversion rates, velocity, and forecast health.
Ensure adoption of GTM processes through documentation, enablement, and recurring training.
Lead cross-functional GTM operational initiatives and special projects to improve scale, efficiency, and predictability.
Requirements
6+ years of experience in sales, growth, or revenue operations, preferably in a B2B services or consulting environment.
Demonstrated experience supporting sales leadership with pipeline forecasting, reporting cadence, and GTM planning.
Deep knowledge of HubSpot CRM, integrations, and workflow automation; exposure to HubSpot Operations Hub preferred.
Proficiency in data visualization and dashboarding
Comfortable working cross-functionally across sales, marketing, and finance teams to align data and process standards.
Strong communication, analytical, and problem-solving skills with an eye for scalable systems.
Experience managing end-to-end GTM systems, including sales engagement tools, enrichment, attribution, analytics platforms, and automations.
Strong understanding of revenue modeling, pricing, and forecasting rigor.
Experience supporting professional services or consulting sales motions (preferred).
Ability to work autonomously in a highly remote, asynchronous organization with global teams.
Team Collaboration:
Overlap with at least 6 hours US EDT hours daily is expected.
Reliable high-speed internet is a must!
Team Culture:
At Modus, a fast-growing, remote-first company, you'll experience various exciting projects! Here's a taste of what you might do:
Giving back: Be an active participant through opportunities such as blog posts, open source contributions, and event speaking.
Travel & connections: Meet fantastic people during our remote meet-ups! It's all about collaboration and fun! Global environment and diversity at its best.
Teaching and learning: Work in active teams on internal and external projects, staying up-to-date with the latest technologies.
Being a self starter: Autonomy and proactivity are the key to succeed at Modus.
Client interaction: Represent Modus and our values while connecting directly with our clients, some of the world's biggest brands.
Growth: Enjoy comprehensive learning benefits, with access to over 12,000 courses. Your growth is our priority!
About us:
Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We were fully remote before it was cool! We support organizations on their digital transformation journey through strategic consulting and full lifecycle product development, partnering with industry leaders including Atlassian, GitHub and AWS. Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world's largest brands deliver powerful digital experiences.
We combine boutique expertise with enterprise-scale capabilities. As a GitHub partner with a world-class team, we help organizations innovate and solve complex challenges for Fortune 500 companies and beyond, we want to hear from you.
Perks of working with us:
Remote work with flexible working hours.
Modus Global Office Program: for when you want to get out of your home, we offer on-demand access to private offices, meeting rooms, co-working spaces and business lounges in locations in over 120 countries.
Employee Referral Program.
Client Referral Program.
Travel according to client or team needs.
The chance to work side-by-side with thought leaders in emerging tech.
Access to more than 12,000 courses with a licensed Coursera account.
Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role.
Additional benefits might apply contingent on your location.
By joining our team, you'll be part of a winning squad that plays to each other's strengths and celebrates every success together. Apply now and show us you've got what it takes to take your consulting skills to the next level with Modus Create!
Auto-ApplyProduction Services Specialist
Burbank, CA jobs
The Production Services department supports the daily on-lot activities associated with physical production for Television (DET, 20th, Digital, ABC Daytime), Features (Disney Studios, Marvel, Lucas) and 3rd party production. We manage productions' impact to studio operations, events and projects at Burbank, Glendale and Los Angeles Disney locations and also oversee and support various on-lot production buildings and facilities, including soundstages, on-lot locations, production support space and office space.
The Production Specialist will liaise with the Production Management team and all Studio support services necessary for the planning, execution and completion of production related needs and requests.
Responsibilities:
PRODUCTION MANAGEMENT
Provides daily support and manage relationships with multiple television productions at the Disney Studios and the Prospect Studios; resolving all urgent and timely production issues, attending all production and off-production/logistics meetings, working closely with the show's production office and internal Disney support partners (security, medical, fire, craft service, production electric, etc.) & supporting cast and crew as needed.
Sets up new and returning production crew in support space; expected to manage the start-up and shut down of the space, which can include furniture, phones, IT requirements, electric, AV, keys, badges, parking etc.
Manages the start-up and shut down of productions in stage spaces; stage walks, repairs, coordinating basecamps with transportation, establishing hot lock lists, meeting with key departments at start and wrap to discuss needs, preparing License Agreement Contracts for signatures.
Manages locations shoots for assigned on-lot shows; attending the directors and tech scouts with production crew, directors and producers to identify any needs and issues for each location shoot, arranging and holding dates for requested locations, supervise the shoot, & following through with closing out the location and overseeing the restoration of the space.
Supports third-party productions, internal one-off production clients & internal events as assigned; assigning stage, mill, office and basecamp space as needed, coordinating crew on-lot access, parking assignments, temporary internet credentials, preparing License Agreement Contracts for signatures, & anything else required by the client.
OFFICE MANAGEMENT
Monitors the appearance, cleanliness, general upkeep, safety standards and arranges necessary repairs of the space within the Production Services portfolio.
Builds, populates, updates, & publishes the online Production schedules for stages, sets & locations located at Disney Studios, Prospect Studios and KABC-7; maintain stage utilization reports and usage.
Maintains production related data and inventory, including space occupancy contact list, parking information, and support space key inventory.
Covers Production Operations phone line - answers questions, troubleshoots issues and makes referrals as needed.
Acts as Crisis Management Site Coordinator for Production Services portfolio, updates Crisis Management occupancy list, monitors building's AED machine, and maintains supplies in Crisis Management emergency bags.
Schedules and facilitates Disney Studios daily production request meeting with on-lot productions and studio backlot partners.
Supports Production Services team in researching, developing, implementing & maintaining new processes and efficiency tools for department use.
Basic Qualifications:
3+ years of relevant work experience in production and/or studio facilities.
Understands how production operates and has strong passion for the entertainment industry.
Client service driven; able to work with all levels of production from crew to executive producers always solving for a “yes” that works for all groups involved.
Self-motivated with excellent time management and organizational skills.
Able to identify solutions, problem solve, and think proactively and efficiently.
Strong written and verbal communications skills.
Collaborative, team player who is flexible, organized and motivated to support both the department and our productions.
Experience with Microsoft Suite (Word, Excel, Outlook).
Preferred Qualifications:
Knowledge of the following operating systems: Smartsheet, Splan, VSM, Coupa, & SAP
Preferred Education
Bachelor's Degree
Required Education
High school degree or GED equivalent
The hiring range for this position in Burbank, California is $72,000.00 to $96,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job Posting Segment:
Corporate Real Estate (Studios)
Job Posting Primary Business:
CORE Studios Real Estate
Primary Job Posting Category:
Facilities Production Services
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Burbank, CA, USA
Alternate City, State, Region, Postal Code:
Date Posted:
2025-10-17
Auto-ApplyDigital Media Client Specialist
Salinas, CA jobs
KSBW 8 (NBC), Central Coast ABC, and Estrella TV Costa Central, the dominant news and multi-platform Hearst Television station on California's Central Coast, is looking for a Digital Media Client Specialist. You will work with the Sales Account Executives and their clients to ensure successful digital and web advertising campaigns. You will report to the Digital Sales Manager. We're looking for candidates who can provide customer service to our clients and sales representatives. You'll process online and mobile advertising contracts, obtaining creative materials and overseeing successful digital campaign execution. You need to prioritize projects and manage your time. This is a great opportunity in a growing segment of our organization.
Responsibilities
Manage digital advertising sales campaigns
Build, organize and schedule advertising creative assets
Communicate with our teams (sales, production, finance) and external clients on performance and delivery of commitments
Provide troubleshooting assistance for creative and operations-related issues for all campaigns
Prepare strategic PowerPoint proposals based on customer needs
Collaborate with the creative team to design and develop concepts for digital ad campaigns
Prepare and deliver monthly client campaign reporting with performance insights
Requirements
Online advertising trafficking, sales coordinator/planner or related experience
Experience with web technologies (HTML 5, Flash, JavaScript)
Working knowledge of Google Ad Manager and Google Analytics
Advanced Microsoft PowerPoint, Word and Excel (can maintain complex spreadsheets)
Experience with programmatic advertising
Desire to provide exceptional customer service and exceed client expectations
Related military experience will be considered
Bilingual a Plus
In-person attendance is required
Diversity Statement
At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve.
Benefits
Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.
Medical | Dental | Vision
401(k) matching
Emotional Wellness Support
Paid Time Off
Paid Parental Leave
LGBTQ+ Health Services
Additional benefits to meet you and your family's needs
The estimated base salary range for this role is between $45,000 and $50,000. The actual base pay offered is dependent upon many factors, such as transferable skills, work experience, business needs, market demands and conditions, including geographic location where the work will be performed, and other factors permitted by law. The base pay range is subject to change and may be modified in the future.
Auto-ApplyShared Services Specialist
Dearborn, MI jobs
At Percepta, we bring first-class service across each market we support. As a Shared Services Specialist in Dearborn, MI, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture
What You'll Be Doing
The Shared Services Specialist supports day-to-day human resources (HR) operations and special projects. This position will be responsible for providing HR and administrative support, including HR processes with data entry directly into the human resources information system (HRIS), on-boarding, general HR inquiries, and HRIS special projects. This role will support key HR processes across hiring, onboarding, and offboarding, including document preparation and consistent process execution.
During a Typical Day, You'll
* Managing HR transactions and processes efficiently.
* Ensure new hire paperwork is complete and accurate - maintain accurate employee records.
* Ensure I-9 compliance and data entered into I-9 system within the first 3 days of employment (US only).
* Ensure accurate and timely data entry, updating, and maintenance of employee data in HR systems (Oracle EBS) adhering to all applicable regulations and staying informed on HR legislation.
* Provide support for HR inquiries from employees and other stakeholders.
* Ensuring compliance with HR Policies and procedures.
* Participating in continuous improvement initiatives for HR processes, programs and/or policy/procedures documentation.
* Collaborate with internal and global partners to support payroll, recruiting and benefit processes. Track and maintain up-to-date information on employee changes as well as to resolve manager and employee questions within a defined timeline.
* Assists with any HR compliance audits as required.
* Conduct New Hire Orientation
What You Bring to the Role
Education
* Associate of Arts or Associate of Science degree required, preferably in Human Resources, Organizational Development, or Business Administration.
Experience
* 2-3 years of business experience required, preferably in HR or administrative support with HR technology - HRIS, service ticketing, background checks, timekeeping systems (Kronos and/or UKG PRO a plus).
* HR certification (e.g., SHRM-CP, PHR) is preferred but not required.
* Intermediate level proficiency in navigating personal computers, applications and Microsoft Office Products (Outlook, Word and Excel) is required.
* Global experience with a multi-national organization a plus.
Skills
* Knowledge of how HR functions work and supports the business.
* Strong understanding of HR policies and procedures. Knowledge of HR laws and/or practices within multiple states. Global experience a plus.
* Excellent communication and customer service skills.
* Proficiency in HRIS tools.
* Possess a high degree of professionalism.
* Excellent oral and written communication skills
* Strong customer service orientation.
* Strong analytical skills.
* Detail oriented with high level accuracy in data entry.
* Excellent reliability and attendance.
* Ability to maintain confidentiality and ability to handle sensitive material.
* Ability to learn quickly and multi-task.
* Ability to work collaboratively in a fast-paced environment.
* Exceptional time management skills.
* Exemplary standards of integrity, personal work ethic and continuous involvement in self-education and development.
* Ability to work well and interact with others at varying organizational levels.
* Must be able to provide excellent customer service to all Percepta employees.
What You Can Expect
* Competitive Salary with Incentives
* Health/Dental/Vision/Life Insurance
* Flexible Spending Account (FSA) and Health Savings Account (HSA)
* 401(k) with company match
* Vacation/Sick Time and Paid Holidays
* Tuition Reimbursement
* Employee Assistance Program
* Employee Discount Program
* Training and Development Programs (Percepta College)
* Employee Rewards Program (Perci Perks)
A Bit More About Your Role
Percepta provides the equipment for this role.
About Percepta
Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:
* Lead with humility - We listen first, lead with empathy, and stay grounded-so people and ideas have room to grow.
* Service beyond self - We serve others-clients, customers, and teammates-with care and integrity in every interaction.
* Leave it better - We take ownership and leave every process, person, and place better than we found it.
* Win together - We succeed as one-celebrating, supporting, and showing up for each other.
* Deliver remarkable - We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
Specialist, Media Operations - Programmatic
Los Angeles, CA jobs
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
The Media Transformation team is focused on strategic media planning as well as hands-on-keyboard activation of programmatic channels - inclusive of tagging, trafficking, buying, & more - and how & where to use the right digital platforms, and use them well, to achieve media and business goals. We ensure consistency, governance, and support around platform usage and activation activities, and aid in all ongoing building, buying, optimization, and reporting efforts.
In this role, you will have the opportunity to work on a Media Transformation Engagement, where we equip large enterprise clients with a dedicated, embedded team to support their in-housing initiatives. Acting as an extension of the client's in-house team, you will support, manage, optimize, and report on clients' Programmatic campaigns as part of a broader team. Successful team members in this role will demonstrate the ability to transform the client's in-house media buying capabilities by developing efficient workflows, consolidating best practices, and implementing platform optimization governance in strong collaboration with other team members.
Note: This is considered a remote/hybrid role, and you can expect to work with clients and other team members located across the US and/or internationally. This role requires working onsite at our LA office, on designated days.
Responsibilities:
Utilize your digital media skills and ability to collaborate with internal team members while managing client communications and relationships. As a key part of client teams, you will manage end-to-end engagements and foster strong client relationships.
* Own clients' Programmatic media efforts, including campaign planning, trafficking, setup, QA, and optimization across platforms such as CM360, DV360 (YouTube), Amazon DSP, and The Trade Desk.
* Manage client communications, providing updates, and addressing questions.
* Work effectively with team members to complete day-to-day tasks, coordinate cross-functional projects, and influence decisions and outcomes.
* Create new processes based on industry-leading best practices, and identify and optimize process inefficiencies or gaps for smoother, more efficient workflows.
* Formalize well-run and mature processes into long-term documentation for future client team reference.
* Use internal and external tools and processes for daily tasks, including Slack, GSuite, Salesforce, Workday, etc.
* Stay up-to-date on Monks offerings and identify opportunities to enhance client services.
Key Skills & Qualifications
About You:
We're looking for well-rounded team members who can demonstrate technical proficiency and work within a constantly changing team environment with many internal and external stakeholders while conducting themselves in a consistently professional and collaborative manner.
The essentials:
Qualifications:
* 2+ years of hands-on Programmatic campaign management experience in an agency, ad tech company, trading desk, or client-side role.
* Ad Operations Experience trafficking, monitoring, and optimizing campaigns in Flashtalking or CM360.
* Experience building Programmatic ad campaigns on at least one in-scope platform: DV360 (YouTube), Amazon DSP, The Trade Desk.
* Developing, communicating, and executing digital strategy with minimal guidance.
* Conceptual understanding of the digital media landscape and the role of different platforms within the wider ecosystem.
* Experience extracting and interpreting useful insights from data sets through proficient use of Excel features.
* Creating and modifying formulas across multiple cells or data ranges.
* Utilizing mathematical operators and advanced functions such as SUM, AVERAGE, VLOOKUP, and IF statements.
* Conducting data analysis with pivot tables and charts to summarize data and visualize trends
Skills:
* Ability to navigate ambiguity and identify and address explicit problems or roadblocks that inhibit success.
* Comfortable with client management and day to day communication
* Ability to run effective internal and/or external meetings, including agenda-building, note-taking, material preparation, and identification of action items.
* Proven ability to work with and influence cross-functional teams.
* Strong communication and presentation skills, with the ability to clearly explain complex technical ideas to multiple audiences both verbally and in writing.
* Exceptional ability to learn, adapt, discover, and test new ideas.
* Strong organizational and time management skills to manage both one-off tasks and larger initiatives, balancing personal work with team needs and priorities.
* Strong self and social awareness skills, demonstrating the ability to moderate personal stress and recognize how to best work with clients, teams, and individual peers.
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
#LI-SDL1
What We Offer
Benefits
* Excellent, full coverage medical, dental, and vision insurance
* Generous PTO and 15 company-wide holidays
* 401k with company contribution
* Paid parental leave
* Work-life balance with an emphasis on personal well-being
* Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
* A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
* Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company's then-current RTO policy, which is subject to change from time to time.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate's sex or any other protected status.
Salary Range$87,000-$100,000 USD
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI-managed by the industry's best and most diverse digital talent-to help the world's trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek's Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger's Programmatic Power Players list every year (2020-24). In addition to being named Adweek's first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek's Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents-and resonates with-the world around us.
Product Operations Specialist
Menlo Park, CA jobs
Job Description
Product Operations Specialist
The Product & Regulatory Operations organization is a vital part of the company's commitment to user and business safety on its platforms. This team delivers operations for emerging and critical priorities across the company and Global Operations, working closely with product/engineering, legal, and cross-functional (XFN) stakeholders.
As a Product Operations Specialist, you will work on projects that drive growth, engagement, and quality of the company's products. We seek experienced professionals with strong product sense, capable of collaborating with cross-functional teams in complex, multi-platform efforts to enhance user experience through data analysis and storytelling while maintaining clarity of product vision and organizational awareness.
Responsibilities:
Support program execution strategy for various product areas and the platform, including initiating 0 to 1 efforts, accelerating execution, and improving quality/outcomes for product objectives via programmatic solutions.
Collect and analyze product data from various sources to identify trends, patterns, and insights that can inform business decisions.
Create reports, dashboards, and visualizations to effectively communicate findings to stakeholders and support decision-making.
Manage programs to identify opportunities and foresee challenges before they arise, predict roadblocks, strengthen cross-functional relationships, and execute plans.
Proactively identify program risks, develop and execute mitigation plans, and communicate rationale and updates clearly.
Minimum Qualifications:
8+ years of relevant experience in consulting, strategy, operations, or equivalent program management experience, or an educational degree in project management, business, marketing, finance, or operations, with a particular focus on product operations.
Effective critical thinking and experience leveraging data to anticipate and resolve problems and drive solutions.
Proven time-management and organizational skills.
Experience working with teams to develop and improve operational systems and tools.
Experience driving collaboration among cross-functional teams, coordinating effectively, and inspiring others.
Experience resolving conflicts by finding win-win scenarios, identifying trade-offs, and setting clear priorities.
Experience in risk management and priority setting.
Strong communication skills.
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
Location: Remote
Role type: Contract 6 Month Position
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Application Question(s):
Do you or will you in the future require any sponsorship to work in the US?
Language:
English (Required)
Retail Operations Specialist
Beverly Hills, CA jobs
WHY JOIN ALO?
Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
The Retail Operations Supplies & Store Administration Specialist plays a critical role in ensuring seamless day to day operations across Alo's global retail fleet. This role owns key administrative programs, manages essential store supplies, and supports operational excellence by driving efficiency, accuracy, and proactive service for our field teams.
RESPONSIBILITIES
Store Supply Management
Administer and optimize store supply ordering tools, including catalogs, budgets, and inventory systems.
Maintain up-to-date policies, procedures, and reference documentation for store operations.
Update and evolve supply catalogs based on business needs, field feedback, and operational improvements.
Monitor supply inventory levels and partner with cross-functional teams to forecast replenishment needs.
Forecast and manage bulk purchases for company-owned supplies to prevent stockouts.
Oversee purchase order and invoicing workflows related to store supplies.
Manage daily and weekly approval processes, addressing exceptions with accuracy and urgency.
Triage and resolve store supply tickets within defined SLAs.
Partner with Distribution Centers and 3PLs to maintain supply accuracy and ensure on-time processing.
Collaborate with the New Store Openings team to ensure new locations are equipped to brand and operational standards.
Store Administration
Oversee the Ramp store credit card program, managing new and terminated employee workflows in partnership with Finance.
Maintain and communicate Store T&E policies, ensuring compliance and visibility.
Track and report on store credit card spend, auditing for exceptions and trends.
Administer store parking and transit programs.
Maintain and distribute the global store roster, ensuring accuracy in district alignments and contact details.
Pivot to support other retail workflows, initiatives, and projects based on business need.
QUALIFICATIONS
1-2 years of experience in retail operations, preferably within a corporate or HQ environment.
Strong organizational and multitasking skills; ability to adapt in a fast-paced, evolving environment.
Collaborator with the ability to influence and build relationships across teams and vendors
Excellent written and verbal communication skills, with a focus on clarity and professionalism.
Proficiency in Microsoft Office Suite; experience with retail communication or task management platforms preferred.
Demonstrated ability to manage complex workflows with attention to detail and follow-through.
Ability to travel to Alo stores as needed.
The base salary range for this position is $75,000-$85,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company's total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.
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