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Marriott International jobs in Lakeland, FL - 348 jobs

  • Sous Chef Sushi

    Marriott International, Inc. 4.6company rating

    Marriott International, Inc. job in Lake Buena Vista, FL

    Additional Information Job Number25187624 Job CategoryFood and Beverage & Culinary LocationWalt Disney World Swan, 1500 Epcot Resorts Blvd, Lake Buena Vista, Florida, United States, 32830VIEW ON MAP ScheduleFull Time Located Remotely?N Type Management Pay Range: $34.62-$46.63 per hour Bonus Eligible: Y JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and associate satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met • Assists in developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. • Assists in determining how food should be presented and creates decorative food displays. • Supports supervision of kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Informs purchasing, receiving and food storage standards. • Ensures compliance with food handling and sanitation standards. • Performs all duties of kitchen managers and associates as necessary. • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. • Assists Executive Chef with all kitchen operations. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with all local, state and federal (e.g., OSHA, ASI and Health Department) regulations. • Follows proper handling and right temperature of all food products. • Operates and maintains all department equipment and reports malfunctions. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Checks the quality of raw and cooked food products to ensure that standards are met. Supporting Management of Kitchen Operations • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Demonstrate appropriate behaviors. • Ensures associates understand expectations and parameters of kitchen goals and/or daily kitchen work. • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. • Ensures property policies are administered fairly and consistently. • Communicates performance expectations in accordance with job descriptions for each position. • Recognizes success performance and produces desired results. • Leads shifts while personally preparing food items and executing requests based on required specifications. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Sets a positive example for guest relations. • Empowers associates to provide excellent customer service. • Strives to improve service performance. • Interacts with guests to obtain feedback on product quality and service levels. • Handles guest problems and complaints. Maintaining Culinary Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Assists in development of specific goals and plans to prioritize, organize, and accomplish your work. • Utilizes the Labor Management System to effectively schedule to business demands and for tracking of associate time and attendance. • Trains associates in safety procedures. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Pre-Cons, Staff, Forecast, Department and Intradepartment). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
    $34.6-46.6 hourly 3d ago
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  • Director Human Resource Operations

    Marriott International 4.6company rating

    Marriott International job in Saint Petersburg, FL

    Position directs and works with human resource employees on recruitment, total compensation, employee relations and training and development. Executes against objectives outlined in the Human Resource Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable laws and regulations as well as Standard Operating Procedures. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area. OR * 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area. CORE WORK ACTIVITIES Managing Legal and Compliance Practices * Ensures terminated employee files are retained for the required length of time. * Ensures compliance on all human resource audits. * Ensures proper documentation of all progressive disciplinary action is kept in employee file. * Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation). * Works with the unemployment services provider to respond to unemployment claims. * Attends unemployment hearings and ensures property is properly represented. * Ensures employees are treated fairly and equitably. * Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues. * Ensures employees are treated fairly and equitably and that issues are brought to resolution. * Administers property policies fairly and consistently. * Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Managing Human Resources Communication * Communicates changes to the benefit plans in a timely manner. * Communicates property rules and regulations via an employee handbook. * Coaches managers on progressive discipline process. Managing Staffing and Employee Development Activities * Participates in the interviewing and hiring of Human Resources employee team members. * Ensures performance evaluations and merit increase paperwork are maintained in employee files. * Manages performance appraisal process (e.g., ensures reviews are conducted in a timely manner, increases are processed quickly, and management performance appraisal is completed). Maintaining Employee Relations * Establishes and maintains open, collaborative relationships with employees. * Utilizes an "open door" policy to address employee problems or concerns in a timely manner. * Ensures effective employee communication channels are established and active in departments. * Ensures employees establish and maintain open, collaborative relationships with their team members. * Strives to improve employee retention. * Monitors work environment for signs of union organization. * Solicits employee feedback. * Organizes Spirit to Serve Our Communities events. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $94k-126k yearly est. 26d ago
  • Complex Administrative Assistant - Engineering - Hilton Tampa Downtown

    Hilton 4.5company rating

    Tampa, FL job

    A Department Secretary/Administrative Assistant is responsible for responding providing administrative and clerical support to department manager\(s\) in the hotel's continuing effort to deliver outstanding service and financial profitability\. **What will I be doing?** As a Department Secretary/Administrative Assistant, you would be responsible for providing administrative and clerical support to department managers in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + ·Create purchase orders·Contracts, W\-9's and COI updating·Homeyer water treatment data entries·Scheduling contracted services with vendors·Light stay monthly reporting on projects, recycling and waste removal·Update the public area banquets walk thru notes·Hotsos tickets follow ups·Responding to department emails·Create and submit UCERF's and invoices·Maintain the life safety calendar services for both properties\.·Monitor radio communications between different departments Not limiting of the above and normal office duties **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Administrative_ **Title:** _Complex Administrative Assistant \- Engineering \- Hilton Tampa Downtown_ **Location:** _null_ **Requisition ID:** _HOT0C844_ **EOE/AA/Disabled/Veterans**
    $24k-34k yearly est. 4d ago
  • Housekeeper/Room Attendant - Hilton Garden Inn Tampa North

    Hilton Worldwide 4.5company rating

    Tampa, FL job

    Job Title: Housekeeper As part of Team Hilton, our Housekeepers love being a part of our award-winning culture. From flexible scheduling and a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program, you'll love working at Hilton! What are the benefits of working for Hilton? Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Go Hilton travel program: 100 nights of discounted travel * Access to your pay when you need it through DailyPay * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! * Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications * Flexible shifts and days off * Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare * Mental health resources including free counseling through our Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * 401K plan and company match to help save for your retirement Available benefits may vary depending upon property-specific terms and conditions of employment What will you do as a Housekeeper? Hilton Housekeepers are the heart of our hospitality, making our hotels a home away from home for our guests! Your meaningful work impacts the guest's stay from start to finish, providing a safe and clean environment for all. A day in the life of a Hilton Housekeeper may include: * Friendly interactions with our guests to make their stay memorable and comfortable * Cleaning our guest rooms to keep them in excellent shape, including making beds, cleaning bathrooms, dusting, vacuuming and ownership of the room product * Changing and replenishing bed linens, towels and guest supplies and amenities * Wearing your comfortable Team Member apparel specially designed with your function in mind * Stocking, organizing and transporting the housekeeping supply cart across the hotel, allowing you to get your steps in and stay active! * Being a key part of the Hilton mission: Filling the earth with the light and warmth of hospitality! What is it like working for Hilton? The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! It is the policy of Hilton to employ qualified persons without regard to the individual's sex, color, race, religion, national origin, age, disability, sexual orientation, gender identity of any other protected group status as defined by and subject to applicable local laws. Hilton's commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance the Company's competitiveness in attracting Team Members, customers, corporate partners and owners.
    $20k-26k yearly est. 31d ago
  • Overnight Security Officer - Embassy Suites Tampa Downtown Convention Center

    Hilton Worldwide 4.5company rating

    Tampa, FL job

    A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions * Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property * Promote safe work practices * Initiates preliminary investigations into incidents, as needed * Writes reports and ensures accuracy of necessary documentation, as needed * Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $20k-26k yearly est. 49d ago
  • Laundry Attendant - Hampton Inn & Suites Tampa Oldsmar

    Hilton 4.5company rating

    Oldsmar, FL job

    A Laundry Attendant is responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a Laundry Attendant, you would be responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading \(washers, dryers and chutes\), ironing, folding, storing and delivering + Maintain cleanliness of laundry machinery and laundry area + Maintain stock levels + Respond to guest service issues in a timely, friendly and efficient manner + Perform additional laundry services, as needed **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Housekeeping and Laundry_ **Title:** _Laundry Attendant \- Hampton Inn & Suites Tampa Oldsmar_ **Location:** _null_ **Requisition ID:** _HOT0C56P_ **EOE/AA/Disabled/Veterans**
    $20k-25k yearly est. 41d ago
  • Maintenance Assistant (Part Time) - Hilton Garden Inn Tampa North/Temple Terrace

    Hilton 4.5company rating

    Tampa, FL job

    Maintains the physical functionality of facility including guest rooms, public space and heart\-of\-the\-house areas\. Performs a variety of repairs and maintenance tasks including carpentry, plumbing, electric, painting, HVAC and masonry\. Inspects guestrooms, public space and heart\-of\-the\-house for needed and preventive maintenance\. Records and reports completed repairs and items that need further attention or that require placing a room 'out of order\.' **What will I be doing?** **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Engineering, Maintenance and Facilities_ **Title:** _Maintenance Assistant \(Part Time\) \- Hilton Garden Inn Tampa North/Temple Terrace_ **Location:** _null_ **Requisition ID:** _HOT0C857_ **EOE/AA/Disabled/Veterans**
    $23k-30k yearly est. 4d ago
  • Recreation Attendant

    Marriott 4.6company rating

    Marriott job in Tampa, FL

    **Additional Information** **Job Number** 26208320 **Job Category** Golf, Fitness, & Entertainment **Location** JW Marriott Tampa Water Street, 510 Water St, Tampa, Florida, United States, 33602VIEW ON MAP (*************************************************************************************************************************************************** **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $21k-26k yearly est. 5d ago
  • Event Experience Manager

    Marriott 4.6company rating

    Marriott job in Kissimmee, FL

    **Additional Information** Relocation Assistance Available **Job Number** 25194248 **Job Category** Event Management **Location** Gaylord Palms Resort & Convention Center, 6000 W Osceola Pkwy, Kissimmee, Florida, United States, 34746VIEW ON MAP (****************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $25.77-$30.29 per hour **Bonus Eligible:** Y **JOB SUMMARY** Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. Serves as meeting planning advocate and liaison to all operational departments. Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. Utilizes software for generation of necessary program. Advises client on current status of events and function. Coordinates any changes necessary. Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO's) prior to group arrival. Partners with Conference planning team to verify issues are identified and resolved. Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. Proactively resolves potential meeting or room set issues. Utilizes available resources to meet client requests or resolve client issues. Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 3 years in the event management or related professional area. OR - Bachelor's degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the event management or related professional area required. **CORE WORK ACTIVITIES** **Assisting in Event Operations** - Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. - Serves as meeting planning advocate and liaison to all operational departments. - Assists with coordination of all convention group plans and catering needs with all required operational departments. - Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. - Utilizes software for generation of necessary program documents to include but not limited to pass on reports, Banquet Event Orders (BEO's), post-convention report and change logs. - Advises client on current status of events and functions, including items pending and action items. Coordinates any changes necessary. - Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO's) prior to group arrival. - Partners with Conference planning team to verify issues are identified and resolved. - Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. - Resolves potential meeting or room set issues proactively. - Utilizes available resources to meet client requests or resolve client issues. - Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. **Providing Exceptional Customer Service** - Delivers excellent customer service throughout the customer experience and encourages the same from other employees. - Coordinates and communicates event details both verbally and in writing to the client and property operations. - Responds to and handles guest problems and complaints. - Uses personal judgment and expertise to enhance the client experience. - Stays available to solve problems and/or suggest alternatives to previous arrangements. - Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $25.8-30.3 hourly 37d ago
  • Recreation Experience Expert-$500 Hiring Bonus

    Marriott Hotels Resorts 4.6company rating

    Marriott Hotels Resorts job in Saint Petersburg, FL

    Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $26k-42k yearly est. Auto-Apply 31d ago
  • Director Front Office - Front Office - Embassy Suites Tampa Downtown Convention Center

    Hilton Worldwide 4.5company rating

    Tampa, FL job

    A Director of Front Office is responsible for assisting in directing and administrating all Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Director of Front Office, you would be responsible for assisting in directing and administrating all Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Assist in the direction and administration of all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation * Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations, and delivering recognition and reward * Monitor and assess service and satisfaction trends, evaluate and address issues, and make improvements accordingly * Oversee the VIP process to include, but not limited to, reviewing VIP reservations, administering amenity orders, managing resumes for incoming guests and groups, updating inventory in the system, monitoring special requests, and overseeing rate changes on in-house guests * Initiate and implement marketing up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue * Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events * Run and complete daily reports, analyze data, and make decisions based on data * Resolve guest issues and concerns for guest satisfaction * Recruit, interview, and train team members What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
    $40k-65k yearly est. 39d ago
  • Residences Assistant Manager

    Marriott Hotels Resorts 4.6company rating

    Marriott Hotels Resorts job in Tampa, FL

    Functions as the strategic business leader of rooms operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping and Security/Loss Prevention. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the rooms operations meet the brand's target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. CORE WORK ACTIVITIES Managing Property Operations • Working with Rooms management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. • Reviewing comment cards, guest satisfaction results and other data to identify areas of improvement. • Evaluating if Operations Team is meeting service needs and provides feedback to operations team. • Participating in public space walk-throughs with Engineering and Housekeeping to ensure guest rooms, public space and back of the house areas are well maintained and preventative maintenance processes are in place. • Touring building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. • Reviewing findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. • Working with team to put sustainable work processes and systems in place that support the execution of the strategy. • Reviewing reports and financial statements to determine Rooms operations performance against budget. • Communicating a clear and consistent message regarding departmental goals to produce desired results. Leading Operations Teams • Ensuring employees are treated fairly and equitably. • Celebrating successes and publicly recognizes the contributions of team members. • Fostering employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. • Making and executes the necessary decisions to keep property moving forward toward achievement of goals. Managing Relationships with Property Stakeholders • Attending owners meetings and provides meaning or context to the rooms operational and financial results. • Establishing relationship with owner as a business partnership and supports the relationship between the General Manager and the owner. Managing Profitability • Coaching and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. • Working with direct reports to determine areas of concern and establish ways to improve the departments' financial performance. • Leading cost containment efforts within Rooms operations including organizational restructuring when necessary. • Focusing on maintaining profit margins without compromising guest or employee satisfaction. • Identifying key drivers of business success and keeping Rooms leadership focused on the critical few to achieve results. Managing the Guest Experience • Creating an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations. • Championing the brand's service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams. • Ensuring core elements of the service strategy are in place to produce the desired results. • Establishing and maintaining open, collaborative relationships with direct reports and entire Rooms operations team. Ensures direct reports do the same for their team. • Interfacing with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. MIRJ At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $23k-30k yearly est. Auto-Apply 33d ago
  • Chief Steward

    Marriott International 4.6company rating

    Marriott International job in Lake Buena Vista, FL

    Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area. OR * 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations * Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. * Schedules events, programs, and activities, as well as the work of others. * Monitors the inflow of ordered materials and the maintenance of current materials. * Conducts china, glass and silver inventories. * Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel. * Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards. * Investigates reports and follows-up on employee accidents. * Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each). * Supervises employees ability to follow loss prevention policies to prevent accidents and control costs. * Enforces proper cleaning routines for serviceware, equipment, floors, etc. * Enforces proper use and cleaning of all dish room machinery. * Ensures all food holding and transport equipment is in working order. * Ensures compliance with all applicable laws and regulations. * Ensures compliance with food handling and sanitation standards. * Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Leading Kitchen Team * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. * Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. * Ensures and maintains the productivity level of employees. * Serves as a role model to demonstrate appropriate behaviors. * Achieves and exceeds goals including performance goals, budget goals, team goals, etc. * Celebrates successes by publicly recognizing the contributions of team members. * Encourages and builds mutual trust, respect, and cooperation among team members. * Communicates performance expectations in accordance with job descriptions for each position. * Establishes and maintains open, collaborative relationships with employees. * Participates in the management of department's controllable expenses to achieve or exceed budgeted goals. * Strives to improve service performance. * Solicits employee feedback. * Understands the impact of department's operation on the overall property financial goals and objectives. Ensuring Exceptional Customer Service * Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service. * Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Recruits, interviews, selects, hires, and promotes employees in the organization. * Trains employees in safety procedures. * Provides feedback to individuals based on observation of service behaviors. * Reviews employee satisfaction results to identify and address employee problems or concerns. * Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. * Ensures property policies are administered fairly and consistently. * Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage. * Participates in employee progressive discipline procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $20k-27k yearly est. 38d ago
  • Night Audit

    Hilton Garden Inn Brandon 4.5company rating

    Tampa, FL job

    Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics. Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier. NIGHT AUDITOR DUTIES AND RESPONSIBILITIES: Posts room charges and taxes to guest accounts. Processes guest charges, vouchers and credit card vouchers. Post charges to the guest accounts that have not been posted or were incurred on the night audit shift. Transfer charges and deposits to master accounts. Checks to see that all charges are assigned to the appropriate departments. To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS To Verify that all charges posted from the POS PMS software had reached the correct guest folios and also not missing. Prints up and files reservations for the next business day. Verifies all account postings and balances. Verifies that room rates are correct and posts those rates to guest accounts. Monitors the current status of coupon, discount, and other promotional programs. Is able to function as a front desk agent especially in terms of check-in and check-out Tracks room revenues, occupancy percentages, and other front office statistics. Prepares a summary of cash, check, and credit card activities. Summarizes results of operations for management. Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Prepare for the day procedure. Follow the End of Day / Night Audit Checklist. Must have complete knowledge of emergency procedures. Balance the day's charges, making corrections as necessary. Performs wake-up calls. Run end-of-day process in property management software (PMS). Understand the principles of auditing, balancing, and closing out accounts. Knows how to operate PMS and other front office equipment. Respond to guest needs, special requests, and complaints, and alert the appropriate manager as needed Capable of performing check-in and check-out procedures. in a friendly manner. PREREQUISITES: Education: High school graduate or equivalent. Experience: Minimum one year of hotel front desk experience, experience handling cash, accounting procedures, and general administrative tasks. Experience using PEP is a plus, but not required. View all jobs at this company
    $24k-30k yearly est. 60d+ ago
  • OC Server - Banquets - Hilton Tampa Downtown

    Hilton Worldwide 4.5company rating

    Tampa, FL job

    A Banquet Server is responsible for delivering and serving food and beverage items to banquet guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: * Set banquet tables to meet function specifications * Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments * Ensure menu knowledge * Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area * Ensure guest satisfaction throughout the meal service * Respond to guest requests in a friendly, timely, and efficient manner * Assist fellow team members and other departments wherever necessary to maintain positive working relationships * Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $19k-27k yearly est. 3d ago
  • Banquet Busperson (Full-Time) - Hilton Orlando Buena Vista Palace

    Hilton Worldwide 4.5company rating

    Lake Buena Vista, FL job

    The Hilton Orlando Buena Vista Palace is seeking a full-time Banquet Busperson to join their events team! This 1000+ room property is connected by pedestrian skybridge to Disney Springs and offers luxury suites and amenities for magical vacations! Our 5+ team members report to the Director of Banquets. The ideal candidate will possess a minimum of one year's experience working in food and beverage/ banquets operations, as well as previous customer service experience! Shift Pattern: full availability to work AM, PM, and overnight shifts weekdays, weekends, holidays as needed Pay Rate: $10.08 per hour plus gratuities The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Banquet Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. * Ensure tableware is in good and working condition and report any defects for repair * Stock, maintain and clean designated food station(s) * Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. * Retrieve and transport dirty tableware to dishwashing area * Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $10.1 hourly 13d ago
  • House Attendant (Full-Time) - Hilton Orlando Buena Vista Palace

    Hilton Worldwide 4.5company rating

    Lake Buena Vista, FL job

    The Hilton Orlando Buena Vista Palace is looking for a House Attendant to join our team! Connected by pedestrian skybridge to Disney Springs, this 1000+ room property offer comfortable and modern amenities with stunning panoramic views from either our Tower or Island Building. All suites and most guest rooms feature a private balcony for incredible views of Disney Springs and Walt Disney World Resort. The ideal candidate will have experience working in hotel housekeeping at a similar sized property, good verbal English communication skills and availability during nights, holidays, and weekends. This is a full-time position which requires full availability to work weekdays, weekends, and holidays. Shift Pattern: Full Time 9am-5:30pm and 3:30pm - 12:00am Pay Rate: $21.00 per hour What are the benefits of working for Hilton? Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Go Hilton travel program: 100 nights of discounted travel * Access to your pay when you need it through DailyPay * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! * Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications * Flexible shifts and days off * Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care * Mental health resources including free counseling through our Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * 401K plan and company match to help save for your retirement * Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests. Specifically, you would be responsible for performing the following tasks to the highest standards: * Clean designated areas including, but not limited to, restrooms, public areas, offices, and banquet/meeting/conference rooms. * Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays. * Greet guests in a friendly manner. * Report maintenance deficiencies and items in need of repair. * Stock and maintain supply rooms, as needed. * Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed. * Deliver guest requests and assist in cleaning guest rooms, as needed. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit ************************ If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
    $21 hourly 21d ago
  • Banquets Manager

    Marriott 4.6company rating

    Marriott job in Saint Petersburg, FL

    **Additional Information** **Job Number** 25193703 **Job Category** Event Management **Location** The Vinoy Resort & Golf Club Autograph Collection, 501 5th Ave NE, St Petersburg, Florida, United States, 33701VIEW ON MAP (******************************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $64,000-$86,000 Annually **Bonus Eligible:** Y **JOB SUMMARY** Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. **CORE WORK ACTIVITIES** **Managing Banquet Operations** - Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). - Applies knowledge of all laws, as they relate to an event. - Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. - Adheres to and reinforces all standards, policies, and procedures. - Maintains established sanitation levels. - Manages departmental inventories and maintains equipment. - Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory. - Schedules banquet service staff to forecast and service standards, while maximizing profits. - Assists team in developing lasting relationships with groups to retain business and increase growth. **Participating in and Leading Banquet Teams** - Sets goals and delegates tasks to improve departmental performance. - Conducts monthly department meetings with the Banquet team. - Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. - Acts as a liaison to the kitchen staff. - Leads shifts and actively participates in the servicing of events. **Ensuring and Providing Exceptional Customer Service** - Sets a positive example for guest relations. - Interacts with guests to obtain feedback on product quality and service levels. - Responds to and handles guest problems and complaints. - Empowers employees to provide excellent customer service. - Ensures employees understand expectations and parameters. - Strives to improve service performance. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Reviews comment cards and guest satisfaction results with employees. **Conducting Human Resources Activities** - Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. - Observes service behaviors of employees and provides feedback to individuals. - Monitors progress and leads discussion with staff each period. - Participates in the development and implementation of corrective action plans. - Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. - Attends and participates in all pertinent meetings. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $64k-86k yearly 38d ago
  • Barista/Cashier, Citrus 28 (Full-Time) - Hilton Orlando Buena Vista Palace

    Hilton Worldwide 4.5company rating

    Lake Buena Vista, FL job

    The beautiful, family friendly Hilton Orlando Buena Vista Palace is seeking a Full-Time Cashier/Barista to join their team at Citrus 28, our gourmet cafe marketplace! This 1000+ room property is connected by pedestrian skybridge to Disney Springs and offers luxury suites and amenities for magical vacations! The ideal candidate will have a minimum of 6 months customer service and barista experience, excellent organization skills, a genuine passion for delivering great customer service and a warm/outgoing personality to match! Shift Pattern: candidates should be available to work flexibly between the hours of 12 pm and 2 am, weekdays/weekends/holidays as needed Pay Rate: $17 per hour What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Go Hilton travel program: 100 nights of discounted travel * Access to your pay when you need it through DailyPay * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! * Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications * Flexible shifts and days off * Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare * Mental health resources including free counseling through our Employee Assistance Program * Best-in-Class Paid Time Off (PTO) Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As a Barista / Market Attendant, you would be responsible for greeting and serving guests beverages and/or food in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Greet guests and respond to guest requests in a timely, friendly and efficient manner * Brew, sell, promote and prepare beverages according to established recipes and standards * Take guest beverage and food orders and accurately input orders in appropriate point-of-sale system * Maintains cleanliness of work area/outlet * Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards * Requisition, stock and rotate products * Secure and store all beverages, food and other equipment items * Deposit cash drops, secure and balance bank and sign out/in keys What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $17 hourly 4d ago
  • Senior Sales Manager

    Marriott International 4.6company rating

    Marriott International job in Oldsmar, FL

    Additional Information: This hotel is owned and operated by an independent franchisee, KMD Hospitality Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Job reference: 000448 Salary: $60,000 - $75,000 based on experience Department: Sales & Marketing Location: Courtyard By Marriott Tampa Oldsmar (4014 Tampa Rd., Oldsmar, FL 34677) Division: KMD Hospitality Management Hours Per Week: 40 Senior Sales Manager We are seeking a dynamic, results-driven Senior Sales Manager to lead and manage the sales efforts for the Courtyard by Marriott and Residence Inn by Marriott located in Tampa Oldsmar. This leadership position is responsible for developing and executing strategic sales and marketing plans to drive revenue growth, increase market share, and enhance brand visibility across both properties. The ideal candidate will bring a blend of proactive sales ability, strategic thinking, and leadership experience, with a strong understanding of the local market and the ability to foster strong client relationships. This role will work closely with property leadership, brand partners, and ownership groups to ensure all sales initiatives align with business goals. What will you do? Develop and implement a comprehensive sales and marketing strategy to maximize revenue across transient, group, and corporate segments. Actively prospect and close new business opportunities through direct sales calls, networking, referrals, and industry partnerships. Analyze local market trends and competitor activity to identify opportunities and threats, adjusting strategies accordingly. Negotiate corporate and group rates while maintaining profitability and achieving RevPAR and occupancy goals. Maintain strong relationships with key accounts, ensuring continued satisfaction and repeat business. Ensure full hotel participation in all Marriott brand revenue initiatives, including Marriott Bonvoy promotions and e-commerce campaigns. Collaborate with the General Managers and Revenue Managers to develop pricing strategies and forecast revenue opportunities. Manage all CI/TY entries, leads, and follow-ups in a timely and accurate manner. Represent both properties at local business, travel, and community events including Chamber of Commerce, CVB meetings, and relevant trade shows to promote the hotels and build business connections. Prepare weekly, monthly, and quarterly sales activity reports and participate in budget planning processes. Lead, train, and motivate a small sales team (if applicable), ensuring alignment with brand standards and property objectives. About you: Minimum 3-5 years of hotel sales experience, preferably in a dual or multi-property environment. Experience with Marriott systems (CI/TY preferred) and familiarity with Marriott brand standards. Strong knowledge of the Tampa Bay/Oldsmar market or comparable hospitality markets. Proven success in achieving or exceeding sales goals and revenue targets. Excellent organizational, communication, negotiation, and interpersonal skills. Ability to work independently and as part of a collaborative team. Bachelor's degree in Hospitality, Marketing, Business Administration, or a related field preferred. Why join us? Competitive pay and benefits Growth opportunities within hotel maintenance and operations Work in a supportive, team-oriented environment Access to Marriott brand discounts and perks This is an exciting opportunity to lead sales efforts for two well-respected Marriott properties in a thriving Florida market. If you are passionate about hospitality, driven by results, and thrive in a fast-paced environment, we encourage you to apply. At Courtyard by Marriott Tampa Oldsmar and Residence Inn by Marriott Tampa Oldsmar, we take pride in delivering exceptional guest experiences while maintaining high standards of safety and efficiency. Join a team that values dedication, teamwork, and professional growth. We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This company is an equal opportunity employer. frnch1
    $60k-75k yearly Auto-Apply 4d ago

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