Cloud Infrastructure Engineer - AWS & ML Tooling
Remote
At Zelis, we Get Stuff Done. So, let's get to it!
A Little About Us
Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts-driving real, measurable results for clients.
A Little About You
You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.
Position Overview
Zelis is seeking a hands-on Infrastructure Engineer to help scale and mature our cloud and automation environment. This role sits within our Data Intelligence group and works closely with the Cloud Center of Excellence (CCOE) to support production infrastructure needs for data, analytics, and ML-based applications on AWS.
While this is not an MLOps engineer role, familiarity with services like SageMaker and the ability to support ML workflows from an infrastructure standpoint is important. Your core focus will be automation, deployment pipelines, cloud networking, security best practices, and ensuring the resilience and performance of our AWS-hosted environments.
What You'll Do
Build and maintain AWS infrastructure using Terraform or CloudFormation (IaC)
Manage containerized applications using ECS and help optimize SageMaker infrastructure used by ML teams
Design, monitor, and improve networking architecture including VPCs, security groups, load balancers, and DNS
Maintain and enhance CI/CD pipelines to support automated testing, deployment, and rollback
Collaborate with engineering teams to optimize deployment flows and reduce friction across environments
Implement infrastructure security and support compliance efforts (HIPAA, SOC2, etc.)
Participate in cost optimization reviews and system uptime monitoring, troubleshooting as needed
Required Qualifications
5+ years of DevOps, Infrastructure, or Site Reliability Engineering experience in a cloud-native production environment
Deep expertise with AWS services, particularly ECS, EC2, VPC, IAM, and CloudWatch
Experience managing ML-adjacent infrastructure, particularly AWS SageMaker
Strong background in infrastructure as code (Terraform, CloudFormation)
Comfortable writing deployment and automation scripts in Python, Bash, or Ruby
Hands-on experience implementing secure, compliant cloud environments
Preferred
AWS Solutions Architect Associate or Professional certification
Experience migrating legacy workloads to AWS
Familiarity with GitHub Actions, Jenkins, or other CI/CD tools
Understanding of supporting analytics and ML teams from an ops perspective
What This Role Is Not
Not a data science or MLOps role (though you'll support ML infrastructure)
Not a high-level strategic platform architect
Not focused on theoretical platform ownership or innovation fluff
This is a practical, engineering-first role focused on well-structured, scalable infrastructure and automation in AWS.
Location and Workplace Flexibility
We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email ***************************.
Disclaimer
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.
Auto-ApplyInfrastructure Engineer
Remote
At River we are building the most trusted financial institution in the world, powered by bitcoin. We believe in a future where every person will have bitcoin savings, and every business will have bitcoin on the balance sheet. We obsessively design and build delightful products that help our clients buy, sell, secure, and use Bitcoin.
We are seeking a security-minded infrastructure engineer to lead key efforts to help secure, simplify, and scale our systems. River primarily uses Google Cloud but has a number of on-premises systems.
River is headquartered in Columbus, OH, and has raised more than $50 million from leading investors, including; Goldcrest, Kingsway, Polychain, M13, DG, and Valor.
What you will be doing
Building the systems that power the deployment, monitoring, and scaling of our software services
Leading projects to improve security, availability, reliability and scalability across our infrastructure
Creating and executing on disaster recovery plans
Participating in on-call rotations
Shaping the culture of the infrastructure organization for years to come
What we look for in you
You have at least 3 years experience in a DevOps, Infra and/or SRE role
You have a deep understanding of computer and network security
You have experience running Kubernetes in production
You have hands-on coding ability
You are highly proficient with Google Cloud Platform services like GKE, CloudSQL, LoadBalancing, CloudArmor, Networking, BigQuery, Compute and Security services
You have strong network perimeter defense and analysis skills
You are familiar with supporting engineering teams in a collaborative and productive way
You take ownership of the systems you build
You have experience developing solutions to ambiguous problems
You're excited about what we are building at River
Must be a U.S. Citizen
Nice to haves
You have worked on financial services infrastructure
You have worked at a fast growing startup
Interest in Bitcoin
Location & Salary
100% remote option available within the United States. with offices in SF, NYC, and Columbus
Salary range between $150,000 - $220,000 based on skills and experience
Significant equity stock options
Medical, Dental and Vision Benefits
Unlimited PTO
Parental Leave separate from regular PTO policy
401k
Auto-ApplyWindows Systems Administrator
Portland, ME jobs
Interview process: Phone and F2F The Intermediate Systems Administrator supports Domain Administration in a Windows environment and provides System support in order to provide sustainable, stable and secure servers including backup recovery, upgrades/patches, maintenance, troubleshooting,
performance tuning,
permissions and file sharing
Evaluates current systems
, and works on
complex problems where analysis of situations requires in-depth evaluation.
Completes assigned
tasks of routine to moderate complexity
related to projects and technical requests,Tier 2 & 3 support in all areas of the departmental service portfolio.
Is largely
self-directed
once assigned work and functions with considerable independence
.
To apply Please Follow the link "
******************************
" and fill in the Form
mail to
[email protected]
Talent Acquisition Executive.
PH: ************ EXT 727
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
IoT/ WiFi Systems Engineer
Waltham, MA jobs
The Elevator Pitch Do you have a keen sense of problem-solving and enjoy troubleshooting technical issues with real-time systems and cloud-connected platforms? Do you have a strong background in LTE and Wi-Fi networking as well as software coding or scripting? Do you enjoy a job where every day brings something new, and your efforts directly improve the product by uncovering disguised tricky issues, developing new capabilities, or suggesting ways to improve product reliability and user experience? Do you thrive as a key team player in building/defining automation, building relationships with efficient handoffs/communication, and helping drive development roadmaps?
Evolv's Research & Development group is seeking a visionary and hands-on IoT / Wi-Fi Systems Engineer to join the Systems Engineering team.
In this role you will:
* Monitor and support IoT cloud connectivity of Evolv products.
* Design and build secure remote access mechanisms.
* Define firewall/routing management for access points within Evolv products.
* Interact with IoT telecommunication service providers and hardware vendors when needed for design or troubleshooting.
* Detect and help mitigate data overages.
* Develop solutions to improve performance in locations that may be subject to poor LTE signal coverage or Wi-Fi network congestion.
* Recommend and qualify software/firmware/configuration updates for routers handling IoT and Wi-Fi connectivity.
* Develop optimized configuration and firewall settings.
* Coordinate with other Evolv teams to develop rollout plans.
* Troubleshoot day-to-day IoT connectivity problems to root cause in LTE, portal, AWS, device hardware, software, or some combination thereof.
* Collaborate with Customers and Evolv teams on solutions for locations or applications that may have unique network challenges.
* Identify performance trends to provide continuous improvement for the Evolv fleet of products and growing customer base.
Success in the Role: What key outcomes and milestones will you be expected to achieve in your first year?
In the first 30 days, you will:
* Become an integral team member and get up to speed on who's who in Engineering, Tech Support, and Field Service
* Learn how Evolv Express and eXpedite products work with a focus on cloud and tablet connectivity.
* Learn MyEvolv Portal tools for Field Service support.
* Attend weekly Engineering/Service Activity Review meetings.
* Learn to remotely connect to router devices through manufacturer management portals.
* Learn to connect to IoT telecommunication service provider's management portals.
Within 3 months, you will:
* Review and document the current configuration states across multiple products.
* Address intermediate connectivity issues for at least one existing customer.
* Begin identifying risks and opportunities for improvement in current systems and expanding geographical and vertical markets.
* Document and prototype secure remote connectivity using Generic Routing Encapsulation (GRE)/Internet Protocol Security (IPSec) tunnels.
* Collaborate with product and engineering leadership to align goals and priorities.
By the end of the first year, you will:
* Establish a well-defined process for qualifying changes to be implemented in the field and/or manufacturing.
* Lead cross-functional technical initiatives to improve performance, cost, and customer experience.
* Serve as the technical authority for IoT and Wi-Fi related decisions, balancing innovation with maintainability, cost, and performance.
* Deliver measurable improvements in system scalability, reliability, and modularity.
* Foster a culture of technical excellence, mentorship, and continuous improvement across the engineering and support organizations.
* Define or create tools to facilitate monitoring key IoT and Wi-Fi performance metrics.
The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
* Understand communication processes between Evolv products and the cloud to improve robustness.
* Strengthen the connectivity between Evolv systems and peripheral tablet devices while simplifying from a user perspective.
* Develop problem solving acumen by using critical thinking, log parsing, logical reasoning, problem solving, curiosity, and diagnostics tools to unravel technical field issues.
* Communicate effectively with Technical Support, Field Service, Software Engineers, Hardware Engineers, as well as customers.
* Recognize and exploit opportunities to make the field service issue resolution workflow more efficient and effective by placing tools, automation and process where needed.
What is the leadership like for this role? What is the structure and culture of the team?
You will be joining the Systems Engineering Team, reporting to a Senior Software Systems Engineer, within Evolv's larger R&D team of 70. This team embodies our core value "Be bold, stay curious", encouraging team members to challenge assumptions, explore new ideas and continuously learn. You'll be part of a team which values open communication, cross-functional collaboration, and a growth mindset. You will work directly with software and electrical engineers, the Product team, and interface very closely with the Support and Field Service organization.
Where is the role located?
This is an onsite role based at Evolv Headquarters in Waltham, Massachusetts. As a member of the Engineering team, we expect you to come into the office daily, but we understand that things come up; you can work remotely from time to time. Travel - up to 30% to customer sites.
What is the salary range?
The base salary range for this full-time position is $119,000- $191,000. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate's skills, experience, education, and geographic location.
In accordance with state and local pay transparency laws-including those in California, Colorado, Massachusetts, New York, New Jersey, and others-we disclose salary ranges in all job postings and provide additional information upon request.
During the hiring process, your recruiter will share:
* The specific salary range for your location
* A general overview of our benefits and equity offerings
* Insight into how compensation decisions are made and factors that influence starting pay
We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values.
Lead ML Infrastructure Engineer - CA, United States
Remote
About the Role
We are seeking a highly skilled Lead ML Infrastructure Engineer to spearhead the development, deployment, and scaling of machine learning infrastructure. This pivotal role involves collaborating closely with data scientists, ML engineers, and operations teams to build robust, scalable, and efficient machine learning pipelines. The ideal candidate will be passionate about pushing the boundaries of ML infrastructure, and possess a deep understanding of cloud platforms, containerization, and big data technologies.
Responsibilities
Lead the design, implementation, and maintenance of scalable ML infrastructure solutions.
Collaborate with data science and ML teams to optimize model deployment workflows.
Develop and manage CI/CD pipelines to automate deployment processes.
Architect and implement containerized environments using Docker and Kubernetes.
Ensure infrastructure security, reliability, and compliance across cloud platforms.
Optimize resource utilization and cost-efficiency in cloud environments.
Drive best practices in Infrastructure as Code (IaC) with tools like Terraform.
Stay current with the latest advancements in ML frameworks, cloud services, and infrastructure tooling.
Mentor junior team members and promote a culture of continuous improvement.
Requirements
Proven experience as a Machine Learning Engineer or Infrastructure Engineer, with a focus on ML infrastructure.
Strong expertise in programming languages Python and Java.
Hands-on experience working with cloud platforms, with a strong preference for GCP; AWS and Azure experience are also valuable.
Familiarity with popular machine learning frameworks such as TensorFlow and PyTorch, along with libraries like scikit-learn.
Solid understanding of DevOps principles and experience with CI/CD pipelines.
Experience with Infrastructure as Code tools, especially Terraform.
Proficiency in containerization technologies including Docker and Kubernetes.
Knowledge of big data processing tools like Apache Spark and Hadoop is highly preferred.
Excellent problem-solving abilities combined with effective communication skills.
Ability to work collaboratively in a fast-paced, dynamic environment.
Preferred Qualifications:
Master's or Bachelor's or Master's in Computer Science, Data Science, or related field.
Certifications in cloud platforms (e.g., GCP Professional Cloud Architect, AWS Certified Solutions Architect).
Demonstrated experience leading a team or managing complex infrastructure projects.
Contributions to open-source ML or DevOps projects.
Experience with monitoring and logging tools such as Prometheus, Grafana, ELK stack.
Compensation, Benefits and Duration
Minimum Compensation: USD 51,000
Maximum Compensation: USD 178,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post
Auto-ApplyIT Staff Systems Engineer
Remote
will work PT time zone.
Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. The Omada IT department builds and operates resilient, scalable services that empower all of Omada.
Job Overview:
The IT Staff Systems Engineer is a senior technical expert responsible for architecting, securing, and operating Omada's core IT infrastructure across identity, endpoint management, networking, and enterprise SaaS platforms. This role combines deep technical expertise with cross-functional leadership to ensure that our systems are reliable, scalable, compliant, and aligned with the needs of a fast-growing, highly regulated healthcare organization.
This role serves as a subject matter authority on infrastructure architecture, identity and access patterns, system lifecycle management, and enterprise automation. The Staff Systems Engineer drives complex initiatives with minimal direction, anticipates long-term operational and architectural needs, and implements solutions that materially improve the stability, efficiency, and security of Omada's environment.
This role operates at the intersection of Infrastructure, Security, Compliance, Finance, Care Delivery, P&C, and Engineering. Success requires exceptional ownership, the ability to break down ambiguity, strong communication across technical and non-technical teams, and a relentless focus on building scalable systems, eliminating operational friction, and enhancing the company's security and compliance posture.
Infrastructure & Operations:
Architect, implement, and own the lifecycle of Omada's core IT infrastructure-covering identity, networking, endpoint management, and key SaaS platforms such as Okta, Meraki, Palo Alto, JAMF Pro, Google Workspace, Office 365, and Tines. Ensure all systems are designed for scalability, security, reliability, and ease of operation.
Continuously evaluate infrastructure workflows to identify inefficiencies and drive improvements through automation and AI-powered solutions that enhance operational resilience and reduce manual effort.
Lead incident and problem management, including high-severity response, root cause analysis, trend identification, and long-term remediation. Develop and maintain runbooks, reference architectures, and operational standards that improve consistency and reliability across the environment.
Serve as a senior escalation point within the infrastructure support rotation, resolving complex issues and eliminating root causes through systemic fixes and improved patterns, tooling, and documentation.
Establish long-term infrastructure strategies and roadmaps that guide architectural decisions, technology investments, lifecycle plans, and sequencing of major initiatives. Lead mission-critical infrastructure projects from initial design through successful delivery, ensuring solutions meet reliability, performance, compliance, and security requirements.
Own system lifecycle and cost governance, including end-of-life planning, decommissioning, capacity forecasting, SaaS and tool rationalization, and continuous optimization of licensing, consumption, and infrastructure spend.
Own operational governance across infrastructure systems, including technical change management (with SOX-aligned controls), configuration standards, architecture diagrams, security baselines, and maintaining audit-ready evidence for internal and external audit partners.
Partner closely with Security to define, implement, and maintain secure configuration and hardening standards across identity, endpoints, and core systems, ensuring infrastructure consistently aligns with compliance and enterprise security requirements.
Develop reusable automation and infrastructure patterns-including infrastructure-as-code modules, Tines automations, and standardized workflows-that scale operational efficiency and reduce recurring toil across IT and partner teams.
Cross-functional Partnership and Services:
Partner with teams across Security, Compliance, Engineering, Care Delivery, Finance, People & Culture, and other business units to align infrastructure capabilities with organizational needs and long-term technology strategy.
Collaborate with InfoSec and Compliance to ensure infrastructure systems meet HITRUST, SOC 2, HIPAA, and SOX requirements, proactively identifying risks and implementing remediation strategies.
Contribute to the vendor onboarding, evaluation, and renewal process for infrastructure-owned applications, partnering with Legal, Finance, and Procurement to ensure alignment on contracts, controls, and cost efficiency.
Engage with business stakeholders to understand operational needs and deliver secure, reliable, and scalable technology services that support their workflows and strategic initiatives.
Partner with business units on process mapping, value-stream analysis, and workflow redesign, identifying opportunities to streamline operations, clarify ownership, and reduce friction across internal systems.
Represent Infrastructure in technical governance forums, contributing architectural recommendations, dependency assessments, and operational insights that shape cross-functional planning and technology decisions.
Support internal and external audits by providing evidence, strengthening controls, and ensuring infrastructure systems and processes remain audit-ready throughout the year.
Partner with the IT Automation team and other cross-functional groups to design and deliver automation initiatives, providing subject matter expertise and ensuring solutions meet operational, compliance, and security standards.
Collaborate with Finance, Security, and IT leadership to define and optimize technical change management processes, ensuring all infrastructure changes meet internal policies and SOX expectations.
Serve as a technical advisor to partner teams, helping them adopt secure patterns, identity standards, and infrastructure best practices as they build or modify their downstream tools and workflows.
What Great Looks Like:
Demonstrates deep subject matter expertise across identity, networking, endpoint management, automation, and core SaaS platforms, consistently delivering reliable, scalable, and secure infrastructure solutions.
Leads complex initiatives with minimal direction, anticipating edge cases, risks, and downstream impacts while driving initiatives to successful, on-time delivery.
Builds strong cross-functional relationships across IT, Security, Compliance, Finance, Engineering, Care Delivery, P&C, and other partners-operating as a trusted advisor who brings clarity, technical leadership, and operational excellence to shared initiatives.
Thinks several steps ahead, identifying long-term infrastructure needs, capacity challenges, compliance gaps, architectural risks, and opportunities for simplification or automation before they become urgent.
Establishes high operational standards, ensuring runbooks, documentation, observability metrics, and configuration baselines are accurate, current, and drive predictable, scalable operations.
Drives measurable improvements in reliability, performance, and cost efficiency through systematic problem-solving, automation, infrastructure-as-code, and the elimination of recurring operational pain points.
Proactively improves security posture by implementing secure patterns, hardening configurations, reducing attack surface, and partnering closely with Security to maintain audit-ready infrastructure.
Influences technology strategy by contributing architectural recommendations, shaping roadmaps, designing scalable patterns, and advocating for solutions grounded in business value and operational longevity.
Elevates the entire IT ecosystem by building reusable automation frameworks, standardized workflows, and infrastructure patterns that accelerate work for peers, partner teams, and future engineers.
Operates with exceptional ownership, clarity, and accountability-ensuring commitments are met, risks are surfaced early, and stakeholders remain aligned throughout complex technical initiatives.
Candidate Requirements:
10+ years of experience in Infrastructure, Systems Engineering, or IAM, with strong ownership of enterprise-grade identity, networking, and endpoint management systems.
Bachelor's degree in Information Systems or related field
Deep expertise with Okta (SSO/SAML/OIDC, SCIM, MFA), JAMF Pro or similar MDM platforms, modern networking (Palo Alto, Meraki), and Google Workspace and/or O365 administration.
Strong scripting/automation skills (Python, Bash, PowerShell) and hands-on experience with Infrastructure-as-Code (Terraform) and Git-based workflows.
Proven ability to design, secure, and maintain scalable infrastructure in compliance-heavy environments (SOC2, HIPAA, HITRUST, or SOX).
Experience owning technical change management, release processes, lifecycle management, SaaS/tool rationalization, and cost optimization.
Skilled in incident and problem management, conducting RCA, reducing recurring issues, and defining operational standards.
Familiarity with monitoring and observability tooling, including defining SLIs/SLOs and building actionable alerting.
Strong cross-functional communicator with a track record of partnering closely with Security, Compliance, Finance, P&C, Care Delivery, and Engineering teams.
Ability to lead complex initiatives with minimal direction, operate autonomously, and influence architectural and strategic decisions.
High accountability, strong documentation habits, and a mindset focused on automation, simplification, and continuous improvement.
Benefits:
Competitive salary with generous annual cash bonus
Equity Grants
Remote first work from home culture
Flexible vacation to help you rest, recharge, and connect with loved ones
Generous parental leave
Health, dental, and vision insurance (and above market employer contributions)
401k retirement savings plan
Lifestyle Spending Account (LSA)
Mental Health Support Solutions
...and more!
It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!
Cultivate Trust. We actively cultivate trust through attentive listening and supporting one another. We respectfully provide and are open to receiving candid feedback.
Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work.
Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together.
Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it.
About Omada Health: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada's multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada's approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms. For more information, visit: ****************************
Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information.
We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.
Below is a summary of salary ranges for this role in the following geographies:
California, New York State and Washington State Base Compensation Ranges: $161,000 - $201,300*, Colorado Base Compensation Ranges: $154,000 - $192,500*. Other states may vary.
This role is also eligible for participation in annual cash bonus and equity grants.
*The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations.
Please click here for more information on our Candidate Privacy Notice.
Auto-ApplyIT LD Systems Engineer - Remote
Rochester, MN jobs
Key responsibilities of Lead Systems Engineer position in Server Maintenance & Operations unit include providing technical leadership and engineering oversight for the Server Maintenance & Operations team, guiding and reviewing teamwork, ensuring SLA adherence, producing, and maintaining technical documentation and driving successful execution of operational tasks and project deadlines. This role serves as the primary escalation point for mission-critical break/fix issues and major incidents, engaging with internal and external stakeholders. Additionally, this position acts as a key liaison with technical partners across IT for all server operations-related matters.
Work will be reviewed for quality, timeliness, and adequacy at predetermined milestones. The successful candidate will have strong technical skills with evidence of excellent problem identification/resolution, and an ability to communicate effectively with application teams, hosting teams, and all levels of management. Incident and problem-management skills for mission-critical environments. Knowledge of security compliance, vulnerability remediation, and ITIL practices. Excellent knowledge of Servers is required along with the ability to thrive in an interrupt-driven, multi-tasking environment with limited supervision.
Advanced knowledge of multiple operating systems, including configuration, internals, and maintenance processes. Experience with enterprise patching and automation tools (e.g., SCCM, Ansible, PowerShell/Bash).
Works independently. Accountable for project results and goals set by senior Mayo leadership. Managerial/supervisory responsibility for personnel and management of projects requiring substantial inter-organizational and intra-organizational coordination. Directly oversees the activities of the staffs assigned to the development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, and the configuration and support of hardware systems. Provides leadership in the design, selection, and application of the of information systems resources to satisfy the requirements of the systems. Develops proposals that consider alternatives and business case gains needed for comprehensive institutional consideration. Works effectively across departmental organizations gaining consensus of stakeholders. May serve as Secretary, Assistant Secretary, or member of IT for institutional committee. Work is reviewed for long-term goal attainment.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
This position requires a Bachelor's degree plus 5 years of demonstrated technical experience and 1 year of demonstrated leadership experience or an Associate degree plus 7 years of demonstrated technical experience and 1 year of demonstrated leadership experience. A high school diploma and 9 years of demonstrated IT technical experience focused on system hardware design, ordering, configuration, testing and implementation of multiple projects simultaneously in a large, complex organization like Mayo Clinic plus 1 year of demonstrated leadership experience may be considered in lieu of the degree. Bachelor's degree in information systems, business management, finance or related field; Master's degree in a relevant technical or management discipline helpful. Master's is Preferred.
MCSE, CCNA, or other IT related certifications. Experience working in healthcare technology. Bachelor's degree in information systems, business management, finance or related field;
MCSE, CCNA, or other IT related certifications. Experience in system hardware design, ordering, configuration, testing and implementation of complex projects. Candidates with most of the following demonstrated competencies will be considered: Problem analysis and resolution; Excellent communication, organization, problem solving and facilitation skills; Verbal and written communications including technical writing and process diagramming helpful. Project management skills: planning, resource management, budgeting, and customer communication. Design and implementation methodology to assure near 100% up time utilizing hardware and operating system functionality. Strong organizational and time management skills to handle multiple projects simultaneously. Working knowledge of office applications for email, spreadsheets, presentations and documentation. Excellent interpersonal skills including conflict resolution.
Experience with committee and consensus driven organizations. Strong understanding of financial concepts, business process, continuous improvement and organizational development. Some experience with personnel management, resource allocation, coaching and mentoring helpful. Proficient verbal and written communication skills using English.
Auto-ApplyPhilips MR Technical Support Engineer
Remote
SummaryThe Philips MR Technical Support Engineer (TSE) drives customer satisfaction through Service Excellence by providing technical support and counsel both remote and onsite to Field Engineers (FE's), Client Service Technicians (CST's), and Customers experiencing system performance issues.
This position is the technical resource for all service-related escalations regarding the Philips MR product family and should include but is not limited to: Intera, Achieva, Panorama, Ingenia as well as associated Workstations. Philips CT knowledge and expertise is not required, but is a plus: Brilliance, Ingenuity, Big Bore, Spectral product families.
This is a remote role where you will work out of your home office. The successful candidate will need to reside in the United States with the ability to work from home in a dedicated office space, free from distraction with a high-speed internet connection.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job DescriptionResponsibilities
Provide remote and on-site technical support for Philips MR products Intera, Achieva, Panorama, Ingenia product families plus Workstations.
Use successful, effective field experience and knowledge to provide technical support to FE's, CST's, and customers that may include both remote and onsite support.
Maintain up-to-date knowledge of modality products, service expertise, and tools to maintain “field advisor” status.
Utilize the GEHC escalation process as needed, working closely with local customer and national support to define and support implementation of corrective action plans to resolve customer issues in a timely manner.
Utilize “Gameplan” tool to drive Service effectiveness. Contribute knowledge to the Problem Solution Database (PSDB).
Contribute to the improvement of productivity tools through idea generation, workout attendance, and small projects as required.
Support Material and Purchased Service cost improvement initiatives for the modality.
Within project engagement, act as a change agent/ field "advisor" in areas such as product serviceability and reliability, quality trend analysis, productivity program development and implementation, national modality program execution and new product introduction support.
Manage and support improvements in business processes that maximize competitiveness, enabling continued business growth. This may include leveraging remote service capabilities to improve remote troubleshooting and remote fix rates.
Work with Modality / Service Engineering, Product Engineering, and field support specialists to drive product quality, serviceability, and resolve formal customer escalations.
Coach and train FE's to ensure that technical and customer skills are up to date and meet the needs of the business. Serves as subject matter expert (SME) for FE modality training through the Service Quality Standard (SQS) training curriculum.
Identify field process improvements such as pre-PM work, PM cycle time, remote TTR work, field-based technical training to support use of remote diagnostic troubleshooting tools and processes in the field.
Identify field quality improvements to include hazardous/ non-hazardous complaints via Trackwise.
Travel to customer sites and support field coaching and mentoring, Field Based Training (FBT), and customer escalations (CSOs).
Maintain and enhance modality knowledge, such as: Networking / Dicom / Insite / PACS / OS field service experience. Knowledge and experience using Siebel Customer Relationship Management (CRM) software and other remote tools as required.
Required Qualifications
High School Diploma/GED AND 8+ years of experience servicing mechanical and/or electrical equipment, OR Associate's or Bachelor's degree in Electrical, Mechanical, or Biomedical Engineering, or related field AND 5 years of experience servicing mechanical and/or electrical equipment OR Equivalent military education to Associates or Bachelor's degrees AND 5 years of experience servicing mechanical and/or electrical equipment.
Must have consistently performed as an FE II and/or an FE III, or the equivalent external to GEHC with a minimum of 5 years of diagnostic imaging experience with regards to the repair and maintenance of Philips MR systems.
Ability to handle/resolve difficult technical issues with advanced knowledge in applicable systems.
Must have and maintain a valid Driver's License.
Ability to travel to customer sites and support field coaching and mentoring, Field Based Training (FBT), and customer escalations (CSOs).
Willingness to work rotating late shift coverage, scheduled On-Call, including weekends, for critical issues and coverage, as necessary.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
Desired Qualifications:
2 or 4 year degree in an Engineering discipline.
Experience interfacing with both internal team members and external customers as part of a solution-based service process.
Ability to stay calm in pressurized situations and coach people through solving problems.
Exceptional teamwork, verbal, and written communication skills.
Ability to extract applicable information during a troubleshooting process and use that information to help resolve issues remotely.
Demonstrated successful history of technical problem solving and resolution supporting Philips MR equipment, including proven experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
Healthcare Imaging understanding to include: image quality/ HHS standards, post processing for DICOM, PACS and/or advanced computer networking.
Experience with Philips applications, Web applications, and the Microsoft suite of products.
Strong customer service skills.
Highly motivated team player.
Prior project or technical leadership experience.
Training skills.
Networking certification, or related networking experience.
Basic financial analysis abilities.
Lean / Six Sigma Certified.
Ability to work from home in a dedicated office space, free from distraction with a high-speed internet connection
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
#LI-BI1
#LI-Remote
For U.S. based positions only, the pay range for this position is $92,000.00-$138,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Application Deadline: December 29, 2025
Auto-ApplyIT Systems Engineer - East
Remote
Candidates must reside on the East Coast in the U.S.
Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.
As an IT Systems Engineer, you will play a critical role in supporting and improving the day-to-day technology experience for Omadans. You will contribute to the planning, implementation, and operation of systems that enable secure, efficient, and user-friendly internal workflows across the company. Your remit includes hands-on support for endpoints, SaaS applications, systems automation, and compliance-aligned IT processes.
This role is ideal for someone who is energized by problem-solving, thrives in a fast-paced environment, and takes initiative to improve how things work. You'll leverage a deep understanding of endpoint and SaaS management tools to streamline support operations, ensure compliance, and enhance employee experience. You'll also bring a user-first mindset and contribute to ongoing automation and standardization efforts to support scale.
You will work closely with IT Support, Infrastructure, Security, Compliance, and cross-functional teams to continuously improve how IT enables productivity at Omada.
IT Support & Operations:
Provide high-quality autonomous technical support across mac OS, Windows, and SaaS environments, meeting or exceeding established SLAs and CSAT expectations, leveraging complete knowledge and specialization in our core systems.
Independently process and manage tickets through their lifecycle, including triage, resolution, documentation, and escalation, while adhering to established internal SLAs.
Execute new hire end-to-end onboarding and offboarding processes, including hardware provisioning, account setup, understanding our established Tines automation workflows, Zero Touch deployment using JAMF Pro and Workspace ONE, and setting high expectations for new hire experiences at their start.
Support and manage a fleet of devices, understanding policies, configuration profiles, and administrative managed actions through MDM tools such as JAMF, Workspace ONE, and Meraki MDM.
Manage user access and licensing for SaaS applications including Google Workspace, Okta, Slack, Zoom, O365, Zendesk, Asana, Adobe, 8x8, and others.
Support and manage physical inventory, on-location, 1-2 times a week, helping to facilitate ongoing inventory reconciliation as well as pre-hire machine builds if necessary.
Perform endpoint and asset lifecycle management in Oomnitza-ensuring real-time data accuracy and process compliance, while adhering to established procedures and producing status-based metrics on a cadenced reporting schedule to retain a high level of accuracy.
Oversee the complete lifecycle of maintaining deployable machine inventory, including asset inventory reporting, procurement of computers, receival processing, and ensuring the orderly organization and cleanliness of our Oyster Point office to maintain a functional and efficient workspace for deployment.
Creating, updating, and maintaining clear, comprehensive, and accessible technical documentation that promotes self-service, supports compliance requirements, enables team members, while independently identifying improvements to existing documentation practices.
Support audit-readiness activities by following proper IT operational processes and contributing to internal controls (e.g., access reviews, hardware tracking, license usage reviews).
Identify opportunities for automation, leveraging deep technical knowledge and analytical skills to evaluate existing workflows, identify inefficiencies, and contribute to Tines-based automation solutions that enhance scalability and promote streamlining repetitive tasks.
Collaborate with peers and cross-functional partners to actively support operational initiatives, effectively communicate shared objectives, and promote system enhancements, fostering trust and driving towards aligned interests.
Contribute to team projects, learning and iterating with technical proficiency and minimal oversight.
Participate in cross-functional onboarding efforts with HR, Recruiting, and Departmental Leads for large-scale hiring events (e.g., Health Coach waves), ensuring seamless Day 1 experience
What Great Looks Like:
Consistently delivers high-quality IT support by applying deep knowledge of endpoint management, access provisioning, and SaaS administration.
Demonstrates ownership by proactively identifying and solving user issues with empathy, timeliness, and clarity.
Plays a key role in onboarding initiatives by coordinating closely with Recruiting and P&C to ensure new hires are set up for success from Day 1, leveraging established processes.
Contributes meaningfully to audit-aligned practices, such as accurate asset tracking, access control hygiene, and compliance documentation.
Takes ownership of the asset inventory management platform, leveraging established processes to maintain a high level of accuracy and maintaining a structured, tidy, and detailed space, both physically and digitally, to track the entirety of supported computing equipment.
Drives improvements to IT workflows through an understanding of automation (e.g., Tines, Oomnitza Workflows, Zendesk automations) and process refinement.
Collaborates cross-functionally with our Security, HR, Recruiting, and Infrastructure teams, communicating clearly with technical and non-technical stakeholders.
Balances day-to-day support work with small project execution and proactive system maintenance.
Demonstrates a growth mindset, continuously learning new tools and technologies while sharing knowledge with peers.
Applies an AI-first mindset to explore opportunities for efficiency and enhanced user support experiences.
Candidate Requirements:
5+ years of relevant IT experience with a strong track record of delivering hands-on support and systems management in a modern, fast-paced environment.
Deep expertise with mac OS and Windows endpoint administration using JAMF Pro and Workspace ONE (or equivalent).
Strong experience supporting SaaS applications such as Google Workspace, Okta, Slack, Zoom, Office 365, and Zendesk.
Familiarity with IT asset management platforms (e.g., Oomnitza) and best practices for hardware lifecycle tracking and reconciliation.
Experience with identity and access management principles, including account provisioning/deprovisioning and audit-aligned access reviews.
Solid understanding of network fundamentals and the ability to troubleshoot basic LAN/WAN/WiFi issues (Meraki experience is a plus).
Demonstrated ability to contribute to IT documentation, process improvements, and knowledge-sharing within a team environment.
Proven experience working with or supporting IT automation tools (e.g., Tines, scripting, or RPA platforms) to drive operational efficiencies.
Experience working in or supporting compliance-driven environments (e.g., HIPAA, SOC 2, HITRUST, or SOX).
Strong communication and interpersonal skills; able to explain complex technical concepts to non-technical stakeholders with clarity.
Detail-oriented, organized, and self-motivated, with a strong sense of ownership and follow-through.
Comfortable navigating ambiguity and solving problems independently using analytical thinking and sound judgment.
Bachelor's degree in Information Technology or a related field, or equivalent experience.
Benefits:
Competitive salary with generous annual cash bonus
Equity Grants
Remote first work from home culture
Flexible vacation to help you rest, recharge, and connect with loved ones
Generous parental leave
Health, dental, and vision insurance (and above market employer contributions)
401k retirement savings plan
Lifestyle Spending Account (LSA)
Mental Health Support Solutions
...and more!
It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!
Cultivate Trust. We actively cultivate trust through attentive listening and supporting one another. We respectfully provide and are open to receiving candid feedback.
Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work.
Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together.
Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it.
About Omada Health: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada's multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada's approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms. For more information, visit: ****************************
Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information.
We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.
Below is a summary of salary ranges for this role in the following geographies:
California, New York State and Washington State Base Compensation Ranges: $110,400 - $138,000*, Colorado Base Compensation Ranges: $105,600 - $132,000*. Other states may vary.
This role is also eligible for participation in annual cash bonus and equity grants.
*The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations.
Please click here for more information on our Candidate Privacy Notice.
Auto-ApplyPython Systems Engineer (Remote)
Redwood City, CA jobs
Crunch.io is an innovative analytics company in the market research industry. We offer a survey data analysis platform that allows market researchers, analysts, and marketers to collaborate in a secure, cloud-based environment, using an intuitive drag-and-drop interface. Crunch users can quickly gain insights from their data and communicate them to their clients.
Job Description
We are hiring a Python Software Systems Engineer to help develop and deploy our platform. We are inviting you to join our small, fully remote team of developers and operators helping make our platform faster, more secure, and more reliable. You would help us deliver new features and build the future for how we deploy our products faster and safer while increasing the availability and reliability of our systems. You will explore different ways of problem solving and discover, explain, and defend your choices in implementation. You will be self-motivated and disciplined in order to work with our fully distributed team.
We are looking for someone who is a quick study, who is eager to learn and grow with us, and who has experience in DevOps or Agile cultures. At Crunch, we believe in learning together: we recognize that we don't have all the answers, and we try to ask each other the right questions. Some of the ways that we accomplish that include paired programming to tackle a hard problem, transparent code reviews, and discussions about design and architecture. Since Crunch's employees are completely distributed, it's crucial that you can work well independently, and keep yourself motivated and focused. We move fast but carefully, with a deep commitment to not breaking things… well, not too much.
Responsibilities:
In addition to typical software engineering and system administration tasks, you will be expected to
Contribute to code quality through unit testing, integration testing, code review, and system design using Python
Configure and administer production services, and develop and maintain procedures for updating and upgrading these systems without sacrificing availability
Develop and and maintain staging, testing, and developer environments that provide a uniform base for developing code that is trusted to work well in production
Develop and automate software lifecycle systems to aid in Continuous Integration and Delivery of tested code
Participate in on-call rotations (limited to your working hours + the occasional weekend) and assist in diagnosing and fixing system failures quickly when they occur
Qualifications
Required skills:
Ability to work independently and communicate clearly
A commitment to producing robust, testable code that meets industry standards
Strong programming experience using Python or another high level programming language
Strong system scripting ability using Python, Bash, or similar
Substantial Linux System Administration experience
Nice to have, but not required:
Building large-scale or complex multi-tenant web applications
Parallelization, code optimization, and Big Data operations
System Deployment and/or Configuration Management software (e.g., Ansible, Chef, Puppet, etc.)
Continuous Integration tools (e.g., Jenkins, Bamboo, Travis, etc)
Monitoring (e.g., Nagios, Datadog, Sentry, Splunk, etc.)
Cloud Computing (e.g., AWS, OpenStack, Google Cloud, Azure, etc.)
ElasticSearch, Docker, Kubernetes, Mesos
Additional Information
Crunch is a well-funded, remote-first company with a collaborative and open culture. We are passionate about our product and our mission, and value work/life balance, efficiency, simplicity, and fantastic customer service.
IT Support Engineer, Call Centers
Remote
Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.
The passionate people who make up Sidecar Health's team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common-the desire to fix a broken system and make it more personalized, affordable, and transparent.
If you want to use your talents to transform healthcare in the United States, come join us!
About the Role
We are seeking an experienced IT Support Engineer with strong expertise in Genesys Cloud to join our team. In this role, you will lead the design, implementation, and management of our voice communication infrastructure and integrations with CRM and backend API for our platform. You will be a part of cross-functional team and focus on ensuring optimal telecom systems performance, drive continuous improvement initiatives, and provide technical leadership to support our business objectives.
What You'll Do
Lead the design, implementation, and maintenance of Genesys contact center solutions
Manage telecommunications infrastructure and ensure high availability of voice services
Troubleshoot complex technical issues and implement effective solutions
Develop and maintain documentation for system configurations and operational procedures
Be a part with IT team with focus on integration of telecom systems with other business applications
Analyze call flow data and recommend improvements to enhance customer experience
Implement system upgrades and new features while minimizing service disruptions
Partner with vendors to resolve escalated issues and plan for future enhancements
Create and present regular performance reports to senior management
What You'll Bring
5+ years of experience in telecommunications engineering, with at least 3 years focusing on Genesys Cloud platform
Understanding and experience using LLM's
Strong technical knowledge of Genesys Cloud, PureConnect, or PureEngage environments
Strong technical knowledge of AWS public cloud services including all of networking stack tools, ECS, EC2, Lambda, Amazon Connect, Amazon Bedrock
Experience with integrating REST API based SaaS
Ability to write and maintain code in Python or Java
Strong understanding of computer networking fundamentals
Experience managing telecommunications infrastructure, including SIP, VoIP, and related technologies
Proven ability to lead technical projects from concept through implementation
Excellent troubleshooting skills and ability to resolve complex technical issues
Strong understanding of contact center operations and customer experience principles
Experience with telecommunications security best practices and compliance requirements
Effective communication skills with ability to translate technical concepts for non-technical audiences
Relevant certifications (Genesys Certified Professional, etc.) preferred
Bachelor's degree in computer science, Telecommunications, or related field (or equivalent experience)
What You'll Get
Competitive salary, bonus opportunity, and equity package
Comprehensive Medical, Dental, and Vision benefits
A 401k retirement plan
Paid vacation and company holidays
Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.
In taking a market-based approach to compensation, base pay may vary depending on location. Additionally, base pay may vary considerably depending on job-related skills and experience. The current expected salary range for this position is: $100,000 - $120,000.
Sidecar Health is an Equal Opportunity employer committed to building a diverse team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Auto-ApplyNetwork Infrastructure Engineer - United States
Remote
Greetings Everyone
Who are we?
For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check *****************************
Job Summary:
We are looking for a Senior GCP Platform Engineer with expertise in networking to join our dynamic team. In this role, you will be responsible for designing, implementing, and optimizing network infrastructure on Google Cloud Platform (GCP). The ideal candidate will have a deep understanding of networking concepts and extensive experience with GCP networking services such as Google Interconnect, VPCs, Firewalls, and network security.
Responsibilities:
Design, deploy, and maintain network infrastructure on Google Cloud Platform (GCP) to meet the organization's requirements for scalability, performance, and security.
Implement and manage Google Interconnect and other connectivity solutions to establish reliable and high-performance network connections between on-premises data centers and GCP.
Configure and manage Virtual Private Clouds (VPCs), subnets, routes, and network policies to ensure efficient network traffic management and isolation.
Design and implement network security controls, including firewalls, VPNs, and identity and access management (IAM) policies, to protect GCP resources from unauthorized access
Monitor network performance and troubleshoot network-related issues to ensure optimal performance and availability of GCP services and applications.
Collaborate with cross-functional teams, including DevOps, Security, and Infrastructure teams, to design and implement network solutions that align with business requirements and security best practices.
Provide guidance and support to junior engineers and team members on networking best practices, GCP networking services, and troubleshooting techniques.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
6+ years of experience in network engineering or infrastructure engineering roles.
3+ years of experience working on a public cloud (GCP, Azure, AWS) with a minimum of 1 year of hands-on experience with Google Cloud Platform (GCP) networking services.
Proficiency in configuring and managing Google Interconnect, VPCs, subnets, routes, and network security controls on GCP.
Strong understanding of networking concepts, protocols, and technologies, including TCP/IP, DNS, DHCP, VPN, BGP, and MPLS.
Experience with network monitoring and troubleshooting tools, such as Wireshark, TCPdump, and Google Cloud Monitoring.
Experience with Infrastructure as Code (IaC) tools like Terraform
Certifications such as Google Professional Cloud Network Engineer or Google Professional Cloud Architect are a plus.
Excellent communication and collaboration skills, with the ability to work effectively in a fast-paced, team-oriented environment.
Compensation, Benefits and Duration
Minimum Compensation: USD 51,000
Maximum Compensation: USD 178,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post
Auto-ApplyIncident Response Engineer
Remote
About Solera
Solera Health is committed to changing lives by guiding people seamlessly to better health solutions while giving payers and employers the tools to connect, manage, and measure outcomes across conditions. Our platform provides a curated marketplace of digital and community solutions focused on intensive, evidence-based lifestyle, behavioral, and social interventions to address the most prevalent and costly chronic conditions. Solera strategically matches consumers to their best-fit solution and keeps them engaged for lasting health improvements.
Job Summary
We're looking for an Incident Response Software Engineer with 2-3 years of experience to help diagnose, troubleshoot, and resolve production issues across our platform. This role is a software engineering position, not DevOps, IT support, or infrastructure automation.
You'll work directly in live systems to investigate problems, analyze logs and traces, identify root causes, and partner with application engineers to implement lasting fixes. If you love debugging, problem-solving, and improving how systems behave under real-world conditions, this role offers high impact and strong growth potential.
What You'll Do
Participate in incident response efforts to diagnose and resolve issues in production applications
Analyze logs, metrics, and traces using Dynatrace and Azure Application Insights
Trace issues across Node.js services, APIs, front-end behavior, and data layers
Develop targeted automated tests (Jest, Cypress, Playwright) to validate fixes and prevent regressions
Document root causes, remediation steps, and resolutions for internal teams
Identify opportunities to improve monitoring, alerting, and application stability
Collaborate with software engineers, SRE partners, and product stakeholders during incidents
Join an on-call escalation rotation (with senior engineering support)
Our Tech Environment
Backend: Node.js, Express, TypeScript
Frontend: Next.js, Redux, Cypress, Playwright, Jest
Cloud: Azure, GCP
Data: Postgres, BigQuery, MongoDB
Observability: Dynatrace, Azure Application Insights
What You Bring
2-3 years of experience in software engineering, application troubleshooting, or production support
Proficiency in JavaScript/TypeScript, especially debugging real applications and services
Ability to trace issues across APIs, microservices, and data layers
Comfort writing or modifying automated tests to validate fixes
Familiarity with SQL and basic NoSQL querying
Clear communication skills - summarizing issues, root causes, and impact
Nice-to-Have Experience
Exposure to P0/P1 or incident response workflows
Experience with microservices, event-driven systems, or distributed architectures
Familiarity with observability tooling (Dynatrace, Datadog, OpenTelemetry)
Experience with front-end debugging or UI automation
Additional Details
U.S. work authorization required; no sponsorship available
Remote-first within the U.S.
Occasional travel for team meetings
Benefits:
Flexible PTO
13 Company Holidays
Medical, Dental, and Vision Insurance
Paid Parental Leave & Adoption Assistance
401(k) + Company Match
Free Fitbit
Fun, collaborative, mission-driven culture
Disclaimer: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
Solera Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Solera Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyData System Engineer III
Remote
Work From HomeWork From Home Work From Home, Indiana 46544
We are seeking a Site Reliability & DevOps Systems Engineer to design, automate, and maintain the infrastructure supporting our enterprise data and analytics platforms, including Power BI, Tableau, Databricks, and Epic Cogito.
This role bridges systems engineering, DevOps development, and data operations - ensuring our analytics ecosystems are resilient, automated, secure, and high-performing.
You will manage Azure DevOps and GitHub environments for CI/CD, infrastructure-as-code (IaC), and environment deployments, while collaborating with BI, data engineering, and cloud teams to standardize and optimize platform operations.
Data Systems Engineer III (DSE) is responsible for making intuitive, high-level decisions in designing data analytics infrastructure to extract and organize data for authorized individuals to access. Responsibilities include identifying a company's internal and external data sources, collaborating with department heads to determine their data needs and using the information to create and maintain data analytics infrastructure for company employees. Is responsible for software design and implementation for the development team. The Architect will design and develop a unified vision for software characteristics and functions, with the goal of providing a framework for the development of software or systems that result in high-quality IT solutions. DSE III takes direction and guidance from lead data systems architect and department leadership to work towards enhancement of self and the team's capabilities around data and analytic competencies. Mentors junior architects and guides users across the organization to promote data education and a data-driven culture in all aspects of clinical and business operation.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Facilitate the establishment and execution of the roadmap and vision for information delivery and management; including the modernizing the data platforms, on-prim and cloud data, BI & analytics, content management and data management
Work with stakeholders to understand their vision, challenges, and pain points.
Work with data and analytics experts to strive for greater functionality in our data systems; consults with data systems management teams to get a big-picture idea of the data needs.
Conduct detailed assessments of the data landscape including data platforms, technology architecture, data flows, data consumption, data integration and documentation
Identifying installation solutions for new databases; determining the requirements for a new database.
Develop future state architecture and process/data flows to realize the modern data strategy
Design modern data supply chain, and evaluate and recommend new tools and technologies
Guide the decision making of selecting cloud vs on-premise environments and assist with cloud service provider selection
Document and present data strategies to stakeholders, gain buy in, and grow strategic relationships
Assist in the development of capability roadmaps
Identifying areas for improvement in current systems; participate in setting objectives and scope, and developing a roadmap for the data initiatives that support the client leadership in meeting their objectives
Auditing database regularly to maintain quality; creating systems to keep data secure
Own the technical relationship with the client, be a technical subject matter expert and principal data evangelist across the planning efforts that intersect the data discipline.
Educate clients and internal constituents on the available technologies and general best practices.
Mentor others as they build complex strategy and solutions
Provide specialized expertise, cross-industry perspective, and thought leadership in big data, cloud, enterprise information management, and other next generation technology offerings
Provides maintenance and support; performs other duties, as assigned.
Qualifications
Required Bachelor's Degree Business, Computer Science, Engineering, Information Systems, Public Health, or related field
Preferred Master's Degree Computer Science, Business, Healthcare Management, Information Systems, or related field
6 years Systems, Application, and/or Database platforms administration experience with platforms such as Epic, SQL Server, Tableau, SAS, BusinessObjects etc. Experience architecting data management, analytics, business intelligence and application integration solutions. Required
TRAVEL IS REQUIRED:
Never or RarelyJOB RANGE:Data Systems Engineer III $82,931.74 - $114,031.14INCENTIVE:Not Applicable
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Auto-ApplyAssociate CMC IT Systems Engineer
Norwood, MA jobs
The Role
The Associate CMC IT Systems Engineer is the frontline partner for Operations-owning day-to-day user support for manufacturing digital systems. You will triage and resolve incidents, coach users on best practices, and keep production running smoothly in a GMP environment. Primary systems in scope include Syncade (MES), DeltaV (automation/PCS), the PI System (OSI PI), and Building Management System (BMS), with collaboration across adjacent shop-floor technologies and data-historian tools. You will also help grow team capability by mentoring junior engineers and fostering a strong support culture.
Here's What You'll Do
Serve as the first point of contact for shop-floor users; diagnose, resolve, and document issues for Syncade, DeltaV, OSI PI, and BMS.
Perform structured troubleshooting across application, configuration, and basic infrastructure layers; escalate effectively when needed.
Coordinate with Operations, Quality, and IT to restore service quickly and minimize production impact.
Maintain and improve support knowledge (runbooks, KB articles, SOPs), and provide targeted user coaching and quick tips to reduce repeat issues.
Execute standard change-control activities related to support (e.g., minor configuration updates, record corrections, documentation) in alignment with GxP and data-integrity expectations.
Monitor system health and alerts; identify patterns and propose corrective and preventive actions (CAPAs) or continuous improvement suggestions.
Participate in planned maintenance windows for support validation and post-maintenance checks.
Contribute to compliance activities (deviations, investigations, periodic reviews) from a systems-support perspective.
Mentor junior team members through shadowing, ticket reviews, and feedback on documentation; support onboarding and skills development to build a resilient frontline support function.
Here's What You'll Need (Basic Qualifications)
Bachelor's degree in Information Technology, Engineering, or a related field.
3+ years of experience in manufacturing systems support within GMP environments, with hands-on expertise in Syncade, DeltaV, OSI PI, and BMS.
Working understanding of cGMP manufacturing operations, GAMP, and CSV/change-control practices.
Demonstrated strength in incident triage, root-cause analysis, and clear written documentation.
Ability to partner effectively with cross-functional stakeholders under time-sensitive conditions.
At Moderna, we are focused on delivering on our mission by enabling talent to thrive. For this role, we are currently unable to offer immigration sponsorship. Candidates must already hold work authorization in US and be able to maintain that status without the need for future sponsorship.
Here's What You'll Bring to the Table (Preferred Qualifications)
Depth in two or more systems: Syncade, DeltaV, or BMS, with familiarity in their integrations.
Strong customer-service mindset; confident facilitating user training and delivering concise how-to.
Experience coaching or mentoring junior engineers and contributing to team knowledge-sharing practices.
Continuous-improvement orientation-experience reducing ticket volume through standardization or automation initiatives.
Pay & Benefits
At Moderna, we believe that when you feel your best, you can do your best work. That's why our US benefits and global well-being resources are designed to support you-at work, at home, and everywhere in between.
Best-in-class healthcare coverage, plus voluntary benefit programs to support your unique needs
A holistic approach to well-being, with access to fitness, mindfulness, and mental health support
Family planning benefits, including fertility, adoption, and surrogacy support
Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
Savings and investment opportunities to help you plan for the future
Location-specific perks and extras
The salary range for this role is $89,900.00 - $143,800.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An individual's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs.
The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance.
About Moderna
Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.
By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.
We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.
If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.
Our Working Model
As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact.
Moderna is a smoke-free, alcohol-free, and drug-free work environment.
Equal Opportunities
Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!
Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Accommodations
We're focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best.
Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at leavesandaccommodations@modernatx.com.
Export Control Notice
This position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant's ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license.
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Auto-ApplySystems Engineer
Manchester, NH jobs
DEKA Research & Development is seeking a dynamic, results driven, and inventive Systems Engineer to assist in the development of a groundbreaking technologies. This is a great opportunity to roll up your sleeves and utilize your advanced engineering experience while playing a lead role for a life changing innovation. Systems engineers serve as technical guides and leaders to the project team as a whole.
How you will make an impact as a Systems Engineer:
Define the overall electro-mechanical system architecture, specifications, and design descriptions. Architect critical interfaces between software-driven subsystems to ensure flawless integration and function.
Lead hazard and failure modes analysis (FMEA) to proactively identify and mitigate risks.
Support the development of system-level test strategies, specifications, and protocols to ensure the product meets all performance and safety standards.
Serve as a technical guide for your project team and collaborate with program management to drive design goals, including performance, cost, size, weight, and manufacturability.
Provide expert guidance to manufacturing teams, contributing to process development through activities like PFMEA review.
Support program management by estimating engineering effort and ensuring project plans align with technical goals.
What you will need to succeed as a Systems Engineer:
A BS or MS in an engineering discipline.
A minimum of 2+ years of experience in the design of electro-mechanical products or machinery, with a proven track record of bringing new products from concept through commercialization.
Demonstrates experience in a new product development environment, with knowledge spanning embedded software, complex mechanical systems, and electronics.
Proven ability to define, manage, and test requirements for performance and standards compliance.
Experience with testing and experimental methods, including the application of statistical techniques.
Demonstrates technical leadership skills and a collaborative mindset to effectively guide and influence cross-functional teams.
About DEKA:
Behind DEKA's brick walls sits a team of professionals who strive to make a difference every day through thoughtful engineering, design, and manufacturing. New ideas are always welcome and explored to make the Manchester Millyard a place to create some of the most innovative and life-changing products of our time. Our employees enjoy the benefits of living and working an hour from the beach, Boston, and the mountains. Now, the historic Amoskeag Millyard which once housed the largest textile mills in the world, is home to DEKA Research & Development, where we are taking same innovation and cutting-edge technology into the modern age.
Auto-ApplyNetwork Engineer| Las Vegas, NV
Remote
Network engineer: Key Responsibilities:
Design and implement AWS network architectures including VPCs, subnets, NAT gateways and Transit Gateways
Manage hybrid network solutions (VPN, AWS Direct Connect, etc.)
Configure and monitor AWS networking services (VPC Peering, Global Accelerator, PrivateLink, Load Balancers)
Troubleshoot and optimize network performance and security issues
Automate network deployment using Infrastructure as Code (Terraform, CloudFormation)
Collaborate with DevOps, security, and infrastructure teams on cloud integration
Document network architectures, configurations, and troubleshooting procedures
Nice to have
NGFW firewalls experience (Palo alto , Fortigates
Understanding of Routing and switching Protocols
Required Qualifications:
3+ years of experience in AWS cloud networking
Strong understanding of IP networking, DNS, TCP/IP, routing protocols (BGP, OSPF), firewalls, and VPNs
Hands-on experience with AWS Cloud network services and security practices
Cloud & Networking Tools:
AWS Services: VPC, Route 53, CloudFront, ELB/NLB, Transit Gateway, Direct Connect, PrivateLink
Monitoring & Logging:, Amazon CloudWatch, VPC Flow Logs, AWS CloudTrail, Prometheus, Grafana
Compensation, Benefits and Duration
Minimum Compensation: USD 38,000
Maximum Compensation: USD 133,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post
Auto-ApplyNetwork Engineer - San Francisco, CA
Remote
Greetings Everyone
Who are we?
For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check *****************************
What will you do? What are we looking for?
Description:
Design and support data networks for WSI data centers, corporate facilities, retail stores, distribution centers, call centers, and eCommerce environment. Design, develop, implement, and support network solutions for IT projects.
Specific Responsibilities
• Participates and documents systems requirements and authors solution designs
• Reviews and provides feedback for system design solutions that will impact their area
• Participates in establishing strategies and standards
• Creates and manages system capacity plans
• Leads, or participates, in installation and configuration activities
• Develops and maintains procedures and system documentation
• Performs systems resource optimization activities
• Leads, or participates, in major updates supporting new requirements and maintaining systems currency
• Leads or participates in implementation of resources management and monitoring methods, tools and threshold
• Works on many phases of a project or entire projects of moderate complexity
• Oversees monitoring, system access and resource administration
• Participates in systems management, and Security Compliance activities
• Supports resolution of production incidents
• Routinely monitors all systems within their domain
• Accountable for team dependencies and critical paths
• Provides work breakdown planning and estimation
• Reviews and evaluates the team's estimates
• Their work and others they may oversee within their domain
• Identifies feature and module dependencies
• Proposes mitigation plans for identified risks and problems
• Accountable for team dependencies and critical paths
• Anticipates risks and provides contingency solutions and timelines
• Collects useful metrics and targets for domain
• Suggests process improvements and best practices
• Measurably improves processes and best practices to achieve goals
• May research new technologies and methods, collaborating on solutions for multiple teams and features
• Innovates measurable improvements
• Stabilizes emerging technologies
• Interacts with business users, and/or functional peer group and managers
• Works with contract resources, providing guidance and assessing the quality of work
• Assess the quality of work and effectiveness of the agreement with contract resource arrangement
• Sphere of influence is team
• Actively shares knowledge (technical and professional) through shared resources and informal teachings
• Contributes and enforces best practices
• Inspires teamwork and guides the team
• Assists in career development plans for engineers
• Mentors, cross trains co-workers within area of expertise
• Improves others productivity
• Participates in staff recruiting
• Self directing and provides direction for others
• Achieves team consent and buy-in
Compensation, Benefits and Duration
Minimum Compensation: USD 38,000
Maximum Compensation: USD 133,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post
Auto-ApplyCloud Systems Engineer
Brunswick, ME jobs
Cloud Systems Engineer Job Description
FirstLight is a premier Telecom and Cloud Provider delivering advanced technology solutions and data center services throughout the Northeast.
We are expanding our Engineering team and seeking technology professionals with 5+ years of experience supporting critical IT infrastructure and customers.
The ideal candidate will join a tight-knit, customer-focused, highly collaborative engineering team that emphasizes knowledge sharing, skill development, and technical excellence.
Primary Responsibilities
• Support new and existing VMware, Microsoft, and Linux environments, with a strong focus on Linux
• Troubleshoot and resolve Tier 2 escalations related to VMware, Microsoft, and Linux storage environments
• Maintain, optimize, and troubleshoot OS performance issues while adhering to best practices
• Manage user accounts, PAM, sudo policies, LDAP/IdM, and SAML integrations
• Handle package management and repository mirroring
• Recommend technology upgrades and improvements using industry best practices
• Troubleshoot systemd, journald, and related service issues
• Tune kernel parameters (sysctl, hugepages, network buffers)
• Create and maintain high-quality documentation
• Contribute to excellent customer service, communication, and process adherence
• Support our BraaS, DRaaS, and IaaS offerings
Required Technology Skills
Minimum 5+ years of hands-on experience architecting, implementing, and supporting mixed Microsoft and Linus environments including:
• Hands-on experience with hypervisors such as VMware ESXi 7/8, KVM/QEMU, Proxmox, or Xen-preferably in a multi-tenant cloud environment
• Virtualization & multi-tenant isolation (resource pools, clusters, quotas, cgroups, namespaces)
• Storage policy design & enforcement-IOPS limits, thin/thick provisioning, snapshots
• Microsoft Server and Active Directory
• Clustering, replication, and high-availability technologies
• High-performance storage (block, Ceph, object, SAN)
• Working knowledge of PowerShell, Bash, Ansible, CI/CD basics, JSON/YAML
• Application firewalls and load balancers
• IP networking fundamentals: VLANs, VXLAN, subnetting, routing protocols
• MSSQL environments
• Cluster lifecycle management: upgrades, node pools, autoscaling
• Disaster recovery including on-platform backups (Veeam, Zerto, snapshots) and offsite replication
• Knowledge of security, governance, and compliance concepts
• Ability to execute complex projects independently and as part of a team
Required Executive Functioning & Soft Skills
• Strong attention to detail and excellent organizational abilities
• Clear written and verbal communication skills
• Independent self-starter able to deliver with minimal supervision
• Reliable, collaborative team member who values documentation and mentoring
• Strong desire to continuously learn and apply new technologies
• Ability to distinguish “provider responsibility” from “tenant responsibility”
• Commitment to delivering excellent customer service
Preferred Certifications & Education
• VMware VCP
• CompTIA Linux+
• Red Hat (RHCSA/RHCE)
• Microsoft, Azure, AWS, or GCP certifications (preferred but not required)
• BA/BS in a relevant field (preferred but not required)
About FirstLight:
FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight's clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.
FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.
Auto-ApplySystems Engineer | Full Time | Day
Concord, NH jobs
Under minimal supervision, plans and evaluates application server systems and provides leadership to systems planning, engineering, architecture and the development of technical standards. Provides expert technical resources for assigned information systems or technologies, provides experienced technical leadership in all phases of complex ITS projects, and provides resolution to complex technical problems.
Education
Four years of formal Information Technology training or education beyond the high school level (e.g., Bachelors Degree).
Certification, Registration & Licensure
Licensure required: Current valid Driver's License.
Experience
Minimum of five years related ITS experience and/or training. Healthcare environment highly desired.
Responsibilities
* Installs, configures, and supports complex server operating systems, hardware, and applications.
* Maintains stability and recoverability of application server systems.
* Provides technical leadership in all phases of ITS projects.
* Adheres to established ITS Service and Support Policies.
* Adheres to established ITS Change Management Policies.
* Creates and maintains IT system documentation per the IT Documentation Policy.
* Participates in the ITS On-Call Rotation.
* Adheres to established ITS Technical Standards Policies.
* Participates in, supports, and champions the outcomes of ITS process improvement initiatives.
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
Know Your Rights: Workplace Discrimination is Illegal
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************.
Physical and Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.
The employee is frequently required to bend, do repetitive motion, hear, kneel, perform activities that require fine motor skills, reach, sit, speak, and walk. The employee is occasionally required to climb, drive, squat, and stand.
Specific vision abilities required by this job include color vision, depth perception, far vision, and near vision.
The employee is occasionally exposed to electrical hazards - shock.
The noise level in the work environment is usually moderate.
Auto-Apply