Administrative Coordinator jobs at Massachusetts General Hospital

A cover letter and resume are required to be submitted with application. This position is a full-time and partially remote. The selected candidate may only work remote days from a New England state (ME, VT, NH, MA, CT, RI). Under close supervision, the Administrative Specialist I provides administrative and patient scheduling support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana-Farber Cancer Institute's mission. The Administrative Specialist I uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist I may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities Under close supervision, will perform the following: * Provide patient scheduling and administrative support for the department, clinicians, and/or faculty. * Perform scheduling duties that may include, but are not limited to, scheduling patient appointments, working within the EPIC medical record system to manage referrals and patient and provider messages, and communication with the Jimmy Fund Clinic scheduling team and providers around patient referrals and appointments. * .Perform administrative duties that may include, but are not limited to, answering phones, maintaining office supplies, incoming and outgoing mail management, managing resource calendars, and submitting work orders for maintenance issues. * Manage meeting planning and schedules for individuals and teams within assigned department group. * May liaise between patient and clinical staff to provide scheduling support. * Draft communications for members of the department or individuals that the position is supporting for review. * May be responsible for data entry. * Provide email and phone communication with internal and external teams or collaborators. * May serve as onsite representative for external groups, visitors, or collaborators. * Prepare general correspondence, letters of recommendation, Excel spreadsheets, presentation preparation and editing. * Financial responsibilities including P-Card charge review and reconciliation, expense report processing, vendor payments, invoice creation or general office supply ordering. * Coordinate travel arrangements as required/needed by department staff. * Maintain high level of professionalism, discretion, and confidentiality regarding a variety of highly sensitive topics. * Other duties as assigned. Qualifications * High school diploma required. * Bachelor's degree preferred. * 1 year of relevant experience. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Good written and oral communication skills. * Basic knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, and Adobe. * Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts. * Must possess the ability to identify and work to resolve problems, maintain confidentiality, and pay attention to detail. * Ability to organize, multi-task, prioritize, and follow-through. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $24.07/hr - $29.20/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Opportunity The Administrative Assistant specializes in providing routine administrative support as directed and under moderate supervision for 5+ directors in the Enterprise Pathology department. Responsibilities may include: Coordination and scheduling; supplies and equipment ordering; meeting minutes; correspondence; answering and transferring phone calls; preparing spreadsheets and presentations; managing schedules; coordinating travel; conference calls; payroll; and transcription. Job Summary Primary Responsibilities: * Prepares reports, meeting minutes and correspondence. * Creates and edit documents, spreadsheets and presentations. * Manages schedules, arranges appointments and itineraries. * Coordinates meetings, travel, conference calls, and completes expense reports. * Answers and transfers phone calls. * May perform transcription and proofread and edit literature, prepare applications for department. * May make contacts of a sensitive, complex, and confidential nature. * Performs other duties as assigned. * Remains knowledgeable of business unit policies. * Complies with all policies and standards. Qualifications What You'll Bring Qualifications: * High School Diploma or equivalent required; Technical/Vocational Diploma in related field of study preferred * 2+ years of Administrative Assistant or Secretarial experience required * Must be highly organized and detail oriented * Proficiency with office procedures and equipment (i.e. filing, copying, scanning, printing and faxing) required * Proficiency in MS Office required, especially Outlook * Ability to proofread and edit written documents required * Ability to use multiple systems at a time and multi-task required * Familiarity with medical terminology strongly preferred Additional Skills: * Managing one's own time and the time of others * Strong verbal & written communication skills * Strong interpersonal, written and verbal skills Additional Job Details (if applicable) Schedule and Work Model * Full time (40 hours) Monday through Friday, standard ET business hours * Hybrid model: Approximately 3 days per week on-site and 2 days per week at home * Must be flexible to be on-site as needed at BWH Boston, MGH Boston and/or MGB Somerville sites and to work flexible hours occasionally with advanced notice. * Remote work requires stable, secure, quiet workstation Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

**Fully On-Site: Monday - Friday, 6:00 AM - 2:30 PM** Reporting to the Practice Director, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab work. The Lab Services Coordinator (LSC) works in a busy environment with a high patient volume, managing complex tasks while balancing multiple real-time priorities, and, when appropriate, acting as the escalation point for issues presenting at main reception. The LSC is an ambassador of the DFCI patient experience while efficiently managing the patient check-in process; uploading outside imaging into Epic, being responsible for offering exemplary customer service and resolving and triaging issues presented during both face-to-face or telephone interactions. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Reporting to the Practice Manager and working under the guidance of the Lab Services LSC Lead, this mission critical position is responsible for the following: **Check-In/Administrative:** + Verifies complex appointment sets across disciplines for oncology patients in accordance with scheduling guidelines + Acquires, enters and links verbal lab orders from Providers + Maintains confidentiality of Protected Health Information (PHI) + Performs past-pending reconciliations + Provides superior customer service to all patients, family members, physicians and staff in accordance with the DFCI Customer Service Standards + Performs front desk check-in functions: verifies patient identification; prints patient wristbands; assigns Real-Time Locating System (RTLS) badges; and asks patients screening questions. Prints and reviews appointment schedules for patients + Notifies nursing and lab staff of issues as needed + Answers telephone and provides general disease or program-specific information to callers within the scope of knowledge and authority + Reviews missing labs reports and works with staff from other departments to resolve missing labs + Identifies inconsistencies with, or outstanding questions regarding lab panel orders. Works directly with Providers to reconcile the order to prevent a delay for the patient + Transports wheelchair patients or arranges for patient Escorts and/or wheelchairs **Imaging Services:** + Creates orders and imports outside images from digital media into Epic + Understands and uses Picture Archiving and Communication System (PACS), applicable image upload software, and computer equipment to import images from digital media to PACS + Troubleshoots images and collaborates with Imaging Department, when necessary, to resolve and successfully import images into PACS + Manages and reconciles all patient CDs from intake to upload completion. Works collaboratively with team members to ensure efficient completion of daily work queue + Mails requested CDs back to patient or discarding of CDs per departmental guidelines **Patient Experience:** + Delivers outstanding customer service to internal and external customers + Timely and accurately responds to the needs of internal and external customers + Ability to deescalate patient grievances, maintain customer service standards, and involve department leadership as necessary **Communication and Collaboration:** + Demonstrates ability to effectively communicate across leadership levels and with varying audiences + Synthesizes and communicates complex information in patient friendly terms + Works effectively as a member of the team and across functional teams + Fosters a sense of shared responsibility among the team **Emergency Response:** + Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills **Regulatory Compliance and Quality Improvement:** + Compliance with DFCI policies and procedures + Understanding their role and responsibility in obtaining successful Joint Commission accreditation + HIPPA regulation compliance + Completion of assigned AEU and Health Stream competencies + Actively participates and provides constructive feedback on quality improvement projects **Information Technology:** + Maintains a level of competency in all operational systems including: Epic, RTLS, Outlook, Sunquest, QuickBase, Centricity and LifeIMAGE + Actively engaged in system upgrades and effected operational changes + Manages supply of RTLS badges including: assembling, maintaining, collecting, distributing, cleaning, and troubleshooting problem badges + Actively participates in system(s) downtime and confidently moves seamlessly between normal operations and downtime procedures Bachelor's degree preferred. Prior customer service experience preferred. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Excellent verbal and written communication skills + Excellent customer service skills and ability to perform under pressure + Ability to multi-task and function as an integral member of the team + Strong organizational, problem solving and critical thinking skills + Ability to adapt to ever-changing environment and able to toggle between multiple systems during the day + Demonstrated flexibility and ability to take on additional responsibilities as situations require **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $21.88/hr - $26.15/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

Site: Brigham and Women's Physicians Organization, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. MGB Anesthesiology As an Administrative Coordinator, you'll play a key role in ensuring the smooth functioning of departmental operations. From managing space and facilities to supporting leadership and coordinating cross-functional projects, your work will directly contribute to the success of our team and the experience of our stakeholders. Hybrid schedule after fully trained, with on-site days located at Brigham & Women's Hospital. Job Summary Summary Responsible for providing comprehensive administrative support and coordination to ensure the smooth operation of various business functions. Manages administrative tasks, manages departmental space and facilities, coordinates projects and programs, and serves as a point of contact for internal and external stakeholders. Does this position require Patient Care? No Essential Functions * Provide high-level administrative support to individuals who may include senior-level management, clinical leadership, executives, or department heads, including managing calendars, scheduling meetings, and coordinating travel arrangements. * Manages all aspects of departmental facilities and office space, including but not limited to: ordering equipment, software, and furniture, coordinating space moves/relocations, collaborating with hospital-based teams to respond to urgent facilities matters, and troubleshooting facilities issues as they arise. * Assist in the planning, execution, and monitoring of departmental programs, ensuring that timelines and deliverables are met. * Serve as a point of contact for internal and external stakeholders, including employees, clients, vendors, and partners. * Organize and maintain files, records, and documents in both physical and electronic formats. * Identify opportunities for streamlining administrative processes and implement effective solutions. * Assist in the planning and execution of meetings, conferences. * Track and reconcile expenses, process invoices, and ensure adherence to budgetary guidelines. * Activities pertaining to the above may include multiple locations. * This position is hybrid. Qualifications Education High School Diploma required; College Education preferred. Can this role accept experience in lieu of a degree? No Experience Administrative Support Experience 3-5 years required, and Leadership Level Support Experience 2-3 years required Knowledge, Skills and Abilities * Proficient in using office productivity software such as word processing, spreadsheet, and presentation tools. * Demonstrated professionalism, integrity, and the ability to handle confidential information with discretion. * Ability to adapt to changing priorities and work effectively in a dynamic environment. * Strong problem-solving skills to resolve issues and make sound decisions independently. * Strong written and verbal communication skills to effectively interact with individuals at all levels of the organization. * Excellent organizational abilities to manage multiple tasks, prioritize work, and meet deadlines. Additional Job Details (if applicable) Remote Type Hybrid Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Brigham and Women's Physicians Organization, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Part time and temporary 20 hours per week 100% onsite The Department of Ophthalmology at Boston Children's Hospital offers the latest and best in diagnostics and care for children with vision problems, no matter how simple or complex. We specialize in treating cataracts in babies and children, traumatic eye injuries, juvenile glaucoma and a variety of other conditions and focus on patient-centered care. Learn more about the Department of Ophthalmology here. Key Responsibilities: * Working 20hours/week alongside the BCH Ophthalmology administrative team and their providers. * Focusing on helping the team with daily administrative tasks this internship will build competencies in patient communication/interaction, scheduling, chart prep/oversight, as well as many other aspects of Hospital Administration. * After training period, opportunities to shadow other areas of the department allowing for a more well-rounded overview of the different opportunities in healthcare. Minimum Qualifications * Be currently enrolled in an undergraduate or graduate degree program. Healthcare administration majors/minors preferred * Have the ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations * Have the ability to work with diverse internal and external constituencies. Schedule: To be determined in coordination with supervisor/department needs. "Note that one 3-day technical training may be held for full days over the first 1-3 weeks that are on set days" The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The MGH Institute of Health Professions, a distinguished graduate school affiliated with Mass General Brigham, is seeking a Department Coordinator for a dynamic 20-hour per week, in-office role. Situated at the crossroads of higher education and healthcare, this position calls for someone with exceptional organizational skills and a creative flair to manage various administrative tasks while contributing to communications and social media efforts. The role involves diverse responsibilities, including processing business transactions, crafting news briefs, and assisting with social media, offering a chance to grow within a supportive environment. Ideal candidates will have a high school diploma (with a bachelor's preferred), 1-2 years of office experience, and proficiency in Office 365, along with strong communication skills and attention to detail. Qualifications Overview The MGH Institute of Health Professions, the graduate school for Mass General Brigham located in the Charlestown Navy Yard, sits at the intersection of higher ed and healthcare. Our mission - more critical than ever given the complexity of today's healthcare systems - is conducted through our academic programs in two schools: School of Nursing and the School of Health and Rehabilitation Sciences, with many programs top-ranked by U.S. News & World Report. The Office of Strategic Communications operates on parallel tracks, keeping the Institute community and those outside it - including media - informed. Within the Institute community, we communicate information around campus events, gatherings, faculty thought leadership, and accomplishments of our students, faculty, and researchers through a mix of emails, social media, and feature stories that are posted on the homepage and in the MGH Institute Newsroom. Outside the Institute community, we are raising the name recognition of the MGH Institute by alerting media outlets and the community to innovative programs, initiatives, and faculty expertise. Opportunity The Department Coordinator is a 20-hour per week, in-office position. The successful candidate will possess superb organizational skills to process business transactions, handle administrative tasks, and tap into their creative side by taking photos, writing news briefs, and assisting with social media tasks. With the many hats being worn, the successful candidate will grow in a role that encompasses various lines of responsibility. Among the tasks during a given week: Client Services 33% To work with our partners within the Mass General Brigham system, you will need an exceptional attention to detail as you: * Execute purchase orders, submit requisitions and invoices, obtain quotes from vendors, submit change orders and monthly expense reports, obtain scopes of work, and set up new vendors in our financial management system (Workday). * Work with Finance on accruals and expense transfers (reclass) * Follow-up with various partners within Mass General Brigham to ensure transactions are in motion Communications 34% * Handle photography requests * Work with Smartsheet (project management system) to input story information, add announcements to intranet, send TV ad displays to Informational Technology department * Checking tracking service for media hits/mentions of MGH Institute * Monitoring departmental email account * Assist in categorizing photos in Photoshelter (photo database) * Craft monthly Employee Spotlight feature * Obtain research listings from faculty, then post on intranet Social Media 33% * Organize assets (photos, videos, graphics) into labeled folders for easy access * Monitor competitor accounts and summarize their content themes * Research trending audio, hashtags, challenges, holidays, observances, and key dates relevant to higher ed/healthcare industry Qualifications: * High School Diploma or equivalent required. Bachelor's degree preferred. * 1-2 years office experience preferred Skills: * Strong written and verbal communication skills * Attention to detail * Proficiency in Office 365 Additional Job Details (if applicable) Remote Type Onsite Work Location One Constitution Wharf Scheduled Weekly Hours 20 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 8a-4:30pm * Epic experience required Starting pay rate $22.15 Job Summary Department Coordinators play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations. Support responsibilities may include: * Provides Departmental support by performing receptionist and clerical duties * Scheduling patient appointments * Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed * Referral management and health insurance payor review. * Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information * New patient coordination * Other special projects and administrative tasks that are assigned Qualifications * High School graduate or equivalent required * Associate's degree preferred * A minimum of two years of medical office experience preferred Additional Job Details (if applicable) Remote Type Onsite Work Location 2000 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.99 - $27.17/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions * Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries, and schedule appointments. Process patient billing forms and scan documents to patient medical record/LMR. * Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level. * Provides functional guidance to Office and Practice Assistants. * In conjunction with Supervisor oversees daily activities of practice staff. * May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience office experience 3-5 years required Knowledge, Skills and Abilities * Strong technology and MS Office skills - Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. * Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. * Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively. * Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. * Managing one's own time and the time of others. * Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. * Ability to proofread and edit written documents. Additional Job Details (if applicable) Physical Requirements * Standing Occasionally (3-33%) * Walking Occasionally (3-33%) * Sitting Constantly (67-100%) * Lifting Occasionally (3-33%) 20lbs - 35lbs * Carrying Occasionally (3-33%) 20lbs - 35lbs * Pushing Rarely (Less than 2%) * Pulling Rarely (Less than 2%) * Climbing Rarely (Less than 2%) * Balancing Occasionally (3-33%) * Stooping Occasionally (3-33%) * Kneeling Rarely (Less than 2%) * Crouching Rarely (Less than 2%) * Crawling Rarely (Less than 2%) * Reaching Occasionally (3-33%) * Gross Manipulation (Handling) Constantly (67-100%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America) Pay Range $18.99 - $27.17/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 8a-4:30pm Starting pay rate $22.15 Job Summary Department Coordinators play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations. Support responsibilities may include: * Provides Departmental support by performing receptionist and clerical duties * Scheduling patient appointments * Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed * Referral management and health insurance payor review. * Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information * New patient coordination * Other special projects and administrative tasks that are assigned Qualifications * High School graduate or equivalent required * Associate's degree preferred * A minimum of two years of medical office experience preferred Additional Job Details (if applicable) Remote Type Onsite Work Location 2000 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.99 - $27.17/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The MGH Center for Health Outcomes and Interdisciplinary Research (CHOIR) within the Department of Psychiatry is seeking an Administrative Assistant to provide administrative support to the Director of CHOIR, Dr. Ana-Maria Vranceanu. CHOIR is an interdisciplinary clinical research center with a longstanding commitment to the development, testing and implementation of mind-body and lifestyle interventions for patients, caregivers, and patient-caregiver dyads in both hospital and community settings and across the lifespan. CHOIR is an established center with multiple NIH funded clinical trials, an internship in Clinical Psychology, a T32 postdoctoral fellowship, and a Resource Center for Minority Aging Research. Qualifications We are looking for an experienced Administrative Assistant to support Dr. Ana-Maria Vranceanu, the Director of CHOIR, Director in the Office of Research Careers and Associate Chief of Research This role would require providing complex administrative support and overseeing projects in support of the Dr. Vranceanu and CHOIR. Independently initiating, organizing, and implementing systems and procedures will be key responsibilities to efficiently manage the administrative processes, as well as but not limited to: * Represent Dr.Vranceanu to high level internal and external constituents. Answer policy questions and determine appropriate course of action for sensitive issues and matters of significance that have organization-wide visibility and potential cost or organizational repercussions. * Effectively manage and balance individual, management, and organizational needs when determining appropriate solutions to often complex problems. * Gather information, research matters and write memos, letters, and reports utilizing independent judgment. Draft professional communications and presentations for executive audiences with clarity, consistency, and attention to detail. * Gather data and run reports to assist with developing CHOIR annual reports. Independently manage CHOIR data tracking. * Manage, review and revise Dr. Vranceanu's biosketch, Other Support page, letters and memos * Plan and coordinate CHOIR internal and external events, including department meetings, retreats, trainings and celebrations. Oversee logistics, communications, expenses and post-event analysis. * Manage and organize travel, including preparing expense reports * Regularly use artificial intelligence tools (ChatGPT and Microsoft CoPilot) to enhance administrative productivity, generate content drafts and automate routine tasks. * Support strategic initiatives and CHOIR projects with high attention to detail, independent follow-through, and effective cross-team coordination. Education * Bachelor's degree required Experience * 5-8 years of directly related experience in an executive office setting, preferably in an academic medical center. Knowledge, Skills & Abilities * Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. Must be proficient in creating and formatting spreadsheets (including formulas and pivot tables), managing shared drives, and developing professional presentations. * Demonstrated ability to independently manage data tracking and reporting tools, using Excel and Dropbox for team-wide access and collaboration. * Experience with event coordination and logistics, including internal meetings, leadership retreats, and virtual or hybrid sessions. * Familiarity with modern productivity tools and platforms, including Microsoft Teams, Zoom, SharePoint, and cloud-based project management systems. * Comfort using artificial intelligence platforms (e.g., ChatGPT, Copilot) to generate professional content, streamline communication, and enhance administrative workflows. * Excellent written and verbal communication skills, with the ability to draft clear, professional correspondence and represent leadership with discretion. * Time Management: exceptional organizational skills and ability to organize time and priorities effectively, asking for direction when appropriate. * Flexibility to handle multiple tasks and deadline pressures. * Quality Assurance: Skills to work efficiently and effectively * Good judgement: Ability to identify issues/projects and initiate plans to address; demonstrates forthrightness and integrity. * Discretion and Confidentiality: Ability to handle extremely sensitive and confidential matters discreetly and to ensure confidentiality guidelines are maintained. * Critical Thinking/Decision Making: Ability to innovate, think, and plan strategically, manage multiple projects simultaneously, and be committed to positive conflict resolution when challenging situations arise. * Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. Must demonstrate strong writing, formatting, and editing skills with a professional tone across emails, memos, reports, and presentation materials. Ability to use AI tools (e.g., ChatGPT or Copilot) to draft, refine, and proofread communications. * Oral Communications: Must be able to communicate clearly, professionally, and efficiently in both virtual and in-person meetings. Comfortable interfacing with senior leadership and external stakeholders, including presenting or summarizing information. * Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. Must demonstrate technological fluency, including familiarity with Microsoft Office 365, cloud-based collaboration tools, and emerging technologies relevant to administrative support. Willingness to learn new platforms and tools independently is essential. * Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Must take initiative in improving team processes through better organization, communication, and follow-up. Ability to maintain positive relationships while managing multiple requests and deadlines across teams. * Customer Service: Demonstrates professionalism and a solutions-oriented mindset in high-pressure or sensitive situations. Responds to requests and emails in a timely, thoughtful, and courteous manner. Maintains composure and confidentiality when dealing with challenging interactions. Additional Job Details (if applicable) Physical Requirements Normal working conditions Remote Type Hybrid Work Location 15 New Chardon Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Specializes in providing administrative and secretarial support as directed and under moderate supervision for the PI and administrative staff. This job requires excellent organizational skills. Responsibilities may include coordination and scheduling, supplies and equipment ordering, meeting minutes, correspondence, Answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, coordinate travel, conference calls, payroll and transcription. This is an intermediate-level support role. Essential Functions * Work closely with the PI and Program Director to manage very busy business calendar for the PI. This will include coordinating recurring group meetings both on- and off-site, including securing transportation, room locations and catering, as required. Will also organize trans-continental meetings either via phone or videoconference and will be responsible for communicating PI availability to the Program Director and laboratory members. * Coordinate extensive domestic and international travel arrangements for the PI, including flights, hotel and ground transportation, and associated visa paperwork. * Process travel expenses and invoices. Track all invoice activity, including generating purchase orders and following up on unpaid invoices. * Coordinate arrangements for visiting speakers and prospective candidates. This includes greeting/escorting candidates, arranging travel, hotel and meal accommodations, as well as expense reimbursement. Coordinate on-site arrangements for conferences/meetings as directed. Coordinate catering for meetings and special events as required. * Assist Program Director in preparing grants applications and progress reports. * General administrative duties for laboratory members will include preparing FedEx shipments, ordering office supplies, maintaining computer hardware/software inventory, including purchasing upgrades for both as required. * Organize, maintain and develop office files, directories, listings (may include grants, manuscripts, reprints of journal articles, CVs, biosketches, photographs, protocols, office forms, research information, etc.) as necessary for the operation of the office. * Serve as back up to the Program Director, as well as other administrative team members, as required. * Keep the lab website updated. * Other duties and special projects as assigned. * Remain knowledgeable of business unit policies. * May make contacts of a sensitive, complex, and confidential nature. * Completes routine tasks under moderate supervision. * Complies with all policies and standards * Performs other duties as assigned Does this position require Patient Care (indirect/direct)? No Qualifications Education. * Bachelor's degree * Minimum 2 years of comparable level administrative support experience required Can this role accept experience in lieu of a degree? No Experience Administrative Assistant or Secretarial Experience 2-3 years required Knowledge, Skills & Abilities * Excellent organization, communication and interpersonal skills a must * Mature and professional manner, discretion and confidentiality a must * Good writing skills including knowledge of grammar as well as spelling and punctuation * Ability to prioritize in order to meet deadlines * Ability to carry out responsibilities accurately and independently * Proficiency in Microsoft Office Software packages; Canva (or equivalent); basic website editing skills * Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing Additional Job Details (if applicable) Remote Type Onsite Work Location 60 Fenwood Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

As a global leader in the advancement of pediatric health, Boston Children's is committed to work that often challenges the limits of what is possible. The Center will be a resource for faculty, staff, patients and families, and a home for advocacy and new thinking across all aspects of pediatric healthcare delivery. The center will enable scholarship and education, training for future leaders in pediatric bioethics and establish Boston Children's as a leader in pediatric bioethics nationally and worldwide. This is a part-time (Mon-Fri, days, 20 hours/week), hybrid position, based in Boston. Key Responsibilities: * Coordinates administration of departmental fellowship and/or residency programs, training grants, and related programs. Records and monitors receipt of application materials and schedules interviews. Communicates with applicants, other hospital departments, and institutions by phone or in writing to assess status of applications/appointments and exchange information. Collects, prepares, routes and tracks required appointment, credentialing and licensure documents. Compiles and maintains related files and records. * Leads and directs provision of administrative support services for the Center. Recommends, implements and maintains internal office systems and procedures. Recommends and assists in development and implementation of departmental administrative policies and procedures. * Schedules appointments and meetings and maintains Executive Director's calendar. Reserves meeting locations, orders needed supplies and services, and prepares agenda and other materials. Prepares travel arrangements, including airline reservations and hotel accommodations, as necessary. * Plans, prepares, and organizes logistic and administrative requirements for seminars, conferences, and other special programs or events. Obtains and organizes planning information, prepares or orders publicity materials and advertisements, reserves event location(s), and secures necessary supplies, equipment, and services. Prepares program syllabus/schedules, collects and organizes teaching materials, receives and records registration forms and fees, and monitors expenses. * Transcribes and types from recorded dictation, shorthand or rough draft correspondence, reports, manuscripts, charts, and other materials for clinical, administrative, or research purposes, including highly complex and/or confidential financial/business documents. Edits and updates CVs of Executive Director and other Center faculty (as determined by the ED), in Harvard format. Proofreads and edits materials for accuracy, consistency, and clarity. Receives and screens correspondence, composing and preparing responses on administrative matters as appropriate. * Organizes and maintains daily administrative operations of department. Prepares periodic reports and documents to comply with hospital, governmental, regulatory, and/or funding agency requirements. Initiates, routes, and tracks administrative forms such as purchase orders, payment requisitions, and physician reappointment forms. Minimum Qualifications Education: * High school diploma/GED required. Experience: * Two (2) years of related experience required. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us and discover how your unique contribution can change lives. Yours included Position Summary / Department Summary: The Senior Administrative Associate will support the daily operations of the American Heart Association (AHA) Training Center, ensuring accurate management of certification activities and smooth coordination with internal clinical staff. Key Responsibilities: * Lead and direct all secretarial, clerical, and administrative support operations for the department, ensuring adequate coverage and adherence to hospital and departmental policies. * Recommend, implement, and maintain internal office systems, procedures, and administrative workflows. * Manage daily workflows within Cornerstone, the system used to track all AHA training activity. * Maintain comprehensive records of all individuals who have completed training through the program, ensuring accurate historical and current documentation. * Issue training materials, including books and course resources, and oversee the scheduling and confirmation of certification dates. * Run regular reports to monitor compliance, course completion, and certification status. * Support internal stakeholders-including physicians, nurses, and clinical staff-who are completing AHA certifications. * Manage and maintain recordkeeping systems containing sensitive or critical administrative and financial data; oversee database entry, validate accuracy, and generate required reports. * Monitor and reconcile budget reports and department expenses; assist with annual budget preparation, grant applications, and other complex administrative or financial documents. * Oversee daily administrative operations including payroll preparation, compliance-related reporting, and coordination of personnel actions. * Coordinate departmental fellowship/residency programs or training grants, managing applications, interviews, credentialing documents, and related records. * Plan and organize logistics for seminars, conferences, and special events, including scheduling, materials preparation, and expense tracking. * Manage supervisor's calendar, schedule appointments and meetings, arrange travel, and prepare related materials. * Monitor department supply inventory and equipment needs; authorize routine purchases and coordinate with support service departments. * Prepare, edit, and proofread correspondence, reports, and other documents-including confidential materials-and compose responses to administrative inquiries as appropriate. Minimum Qualifications Education: * High School Diploma or GED required. Experience: * Two years of related administrative experience required. 100% in person Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous time off, a 403(b) Retirement Savings Plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts, and discounted rates on T-passes. Experience the benefits of passion and teamwork. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Assists Director, Manager, or Chief of Service in managing daily administrative operations of a clinical service, medical/surgical practice, and business or management office. Leads and performs administrative functions requiring in-depth knowledge of departmental programs and services. Organizes and leads provision of secretarial and administrative support services. Acts as the "go-to" person for the administrative staff. Key responsibilities * Leads and directs secretarial, clerical, and administrative support services. Plans work schedules to ensure coverage and compliance with hospital and departmental policies. Develops and maintains office systems, procedures, and policies. * Oversees departmental recordkeeping for sensitive administrative and financial data. Manages database input, report generation, and data accuracy. Evaluates and implements system updates as needed. * Monitors and reconciles budgets and expenses, resolving discrepancies. Collects and compiles data for budgets, grants, and complex reports; prepares analyses and supporting materials. * Manages daily administrative operations, including payroll, personnel records, and regulatory reporting. Processes administrative forms such as purchase orders, payment requests, and reappointment documents. * Coordinates departmental fellowship, residency, and training programs. Manages applications, schedules interviews, communicates with applicants, and oversees credentialing, licensure, and related documentation. * Plans and executes logistics for seminars, conferences, and events. Manages communications, materials, locations, registrations, and expense tracking. * Schedules appointments and meetings, maintains supervisor's calendar, and coordinates travel and meeting logistics, including agendas and materials. * Manages departmental supply inventory and equipment. Approves standard purchases, coordinates repairs, and recommends non-routine acquisitions. Serves as liaison with support departments. * Prepares and edits correspondence, reports, and confidential documents. Transcribes materials and drafts responses, ensuring accuracy and clarity in all communications. Minimum qualifications Education: * A high school level of education. Experience: * Two years of related experience * Prior customer service or administrative experience preferred * Analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles. * Ability to communicate effectively both orally and in writing, and provide empathy in difficult interpersonal situations. Schedule:(Mandatory onsite days) Tue, Wed: 7:00am-3:30pm + one additional onsite day that will be 9am-5:30pm; Mon, Thu, Fri:9am-5:30pm . The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Site: Massachusetts General Physicians Organization, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary At the MGB Urology Clinic within Newton Wellesley Hospital: Specializes in providing routine administrative and secretarial support as directed and under moderate supervision, for an individual, group, or department. Responsibilities may include coordination and scheduling, supplies and equipment ordering, meeting minutes, correspondence, Answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, coordinate travel, conference calls, payroll and transcription. This is an intermediate-level support role. Essential Functions Prepare reports, meeting minutes and correspondence. Create and edit documents, spreadsheets and presentations. Manage schedules, arrange appointments and itineraries. Coordinate meetings, travel, conference calls, and complete expense reports. Answer and transfer phone calls. May perform transcription and proofread and edit literature, prepare applications for department. Remain knowledgeable of business unit policies. May make contacts of a sensitive, complex, and confidential nature. Completes routine tasks under moderate supervision. Required for All Jobs Performs other duties as assigned Complies with all policies and standards Does this position require Patient Care (indirect/direct)? No Qualifications Education High School Diploma or Equivalent required or Trade/Technical/Vocational Diploma Related Field of Study preferred Can this role accept experience in lieu of a degree? No Experience administrative Assistant or Secretarial Experience 2-3 years required Knowledge, Skills & Abilities Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. Proficiency in MS Office. Ability to proofread and edit written documents. Ability to use phone system. Managing one's own time and the time of others. Strong verbal & written communication skills. Strong interpersonal, written and oral skills. Ability to use standard office equipment. Familiarity with medical terminology. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 2000 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Massachusetts General Physicians Organization, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Specializes in providing routine administrative and secretarial support as directed and under moderate supervision, for an individual, group, or department. Responsibilities may include coordination and scheduling, supplies and equipment ordering, meeting minutes, correspondence, Answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, payroll and other duties as assigned. This is an intermediate-level support role. Typical schedule is Monday - Friday standard business hours. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Administrative Assistant or Secretarial experience 0-1 year preferred Knowledge, Skills and Abilities - Basic understanding of office procedures including filing, copying, scanning, printing and faxing. - Basic Proficiency in MS Office. - Ability to use phone system. - Managing one's own time and the time of others. - Strong verbal & written communication skills. - Strong customer service skills. - Strong interpersonal, written and oral skills. - Ability to use standard office equipment. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Temporary Work Shift Day (United States of America) Pay Range $17.36 - $23.80/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Program for Language Equity and the Khan Lab, led by Dr. Alisa Khan, MD, MPH within the Division of General Pediatrics, is seeking an enthusiastic and hardworking Administrative Associate. This role will primarily focus on scheduling appointments and meetings, managing calendars, and handling various administrative tasks to ensure smooth operations within the program and the lab. Key responsibilities will include submitting and processing invoices, arranging travel details and bookings, and preparing for events. Program for Language Equity and Khan Lab. Key Responsibilities: * Schedule appointments and meetings and maintain personal calendars for physician(s)/supervisor(s). Reserve meeting locations, order supplies and equipment, and prepare meeting agenda and other materials. Prepare travel arrangements as necessary. Assist in organizing and scheduling conferences, seminars, and other department-sponsored programs or events, by receiving and recording registration forms and fees, ordering supplies and services. * Maintain and update social media including website editing for both the Program for Language Equity and the Khan Lab including graphics and embedding images and links. * Provide administrative support for Dr. Khan's various clinical trials and Program for Language Equity, including organizing meetings and assisting with trial logistics. * Process and submit reimbursements for various invoices and adds new vendors to the system, ensuring compliance with lab policies. * Assist supervisor with special projects and preparation of complex reports and documents. Collect and compile information from diverse sources, perform calculations, create charts, graphs, and spreadsheets. * Prepare, route, and track routine administrative forms and documents. Route materials for required authorizations and monitor receipt by final destination. Communicate with other hospital departments to resolve delays and errors. * Transcribe and type correspondence, forms, reports, manuscripts, and other materials involving complex scientific, technical, and/or specialized terminology from recorded dictation, shorthand, or rough draft. Prepare documents requiring stylized formats and lettering or graphics using specialized commercial software, such as desktop publishing or graphics packages. Proofread and edit materials for grammar, punctuation, and spelling. * Maintain departmental files, records, and databases. Enter information from source documents into computer databases and/or spreadsheets, compiling, printing, and distributing periodic reports, mailing labels, and other information as needed. Maintain department/office library of reference books, journals, slides, films, and other materials. * Monitor and maintain office equipment and supply inventory. Receive and reconcile supply orders and invoices, identifying and resolving delays, billing errors, or discrepancies. Communicate with hospital support service departments to request services needed. Minimum Qualifications Education: * High School Diploma/ GED; a bachelor's degree is strongly preferred. Experience: * 1 year of relevant experience. * An in-depth knowledge and understanding of the department and hospital programs, policies, procedures, and information related to his/her functions and services. Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

The Department of Ophthalmology at Boston Children's Hospital offers the latest and best in diagnostics and care for children with vision problems. The department has 29 ophthalmologists, nine optometrists, and nine orthoptists on staff. Our experts have pioneered specialized diagnostic and surgical techniques for babies and children. We see more than 40,000 outpatients each year, and more than 1,500 surgical procedures are performed annually in our 11 locations. The Ophthalmology - Customer Service department is seeking an intern who embodies our values of respect, inclusivity, teamwork, and kindness to provide patients, families, and colleagues with an experience equal to the care we deliver at our Waltham office. This position is 100% onsite. Key Responsibilities: * As a Patient Experience Representative (PER) Intern, you will provide high quality customer service and administrative support and assist with patient check-ins, answering phones, and help patients and families get where they need to go. * This is a terrific opportunity to gain exposure to healthcare administrative roles, and you will be exposed to top talent in the industry. You will hone your skills in customer service, time management, communication, teamwork, and collaboration among other transferable skills. The PER job family allows career progression in the healthcare industry. Minimum Qualifications Education: * Current undergraduate students preferred; high school diploma/GED required. Experience: * Previous administrative, customer service, or internship/coop experience preferred. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

/ Department Summary: Child Life Assistant - Emergency Department (Per diem) Organizes and facilitates play programs and activities to meet individual and group needs. Develops and maintains supportive relationships within therapeutic boundaries with patients and families. When needed escalates observations and interactions to the child life specialist. Assists in purchasing, restocking, and maintaining supplies for Child Life Programming. Maintains appropriate infection prevention and control and safety standards for patient care needs. With direction from child life specialists, assists in delegating routine tasks to assigned volunteers. Minimum Qualifications Education: High-school or GED diploma Experience: Preferred early childhood education experience The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.