Administrative Coordinator jobs at Massachusetts General Hospital - 44 jobs

Fully On-Site. Monday - Friday, 6:00AM - 2:30PM Reporting to the Practice Director, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab work. The Lab Services Coordinator (LSC) works in a busy environment with a high patient volume, managing complex tasks while balancing multiple real-time priorities, and, when appropriate, acting as the escalation point for issues presenting at main reception. The LSC is an ambassador of the DFCI patient experience while efficiently managing the patient check-in process; uploading outside imaging into Epic, being responsible for offering exemplary customer service and resolving and triaging issues presented during both face-to-face or telephone interactions. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + **Check-In/Administrative:** Verifies complex appointment sets across disciplines for oncology patients in accordance with scheduling guidelines Acquires, enters and links verbal lab orders from Providers.Maintains confidentiality of Protected Health Information (PHI.) Performs past-pending reconciliations. Provides superior customer service to all patients, family members, physicians and staff in accordance with the DFCI Customer Service Standards. Performs front desk check-in functions verifies patient identification; prints patient wristbands; assigns Real-Time Locating System (RTLS) badges; and asks patients screening questions. Prints and reviews appointment schedules for patients.Notifies nursing and lab staff of issues as needed.Answers telephone and provide general disease or program-specific information to callers within the scope of knowledge and authority.Reviews missing labs reports and works with staff from other departments to resolve missing labs.Identifies inconsistencies with, or outstanding questions regarding lab panel orders. Works directly with Providers to reconcile the order to prevent a delay for the patient.Transports wheelchair patients or arranges for patient Escorts and/or wheelchairs. + **Imaging Services:** Creates orders and imports outside images from digital media into Epic.Understands and uses Picture Archiving and Communication System (PACS), applicable image upload software, and computer equipment to import images from digital media to PACS.Troubleshoots images and collaborates with Imaging Department, when necessary, to resolve and successfully import images into PACS.Manages and reconciles all patient CDs from intake to upload completion. Works collaboratively with team members to ensure efficient completion of daily work queue.Mails requested CDs back to patient or discarding of CDs per departmental guidelines. + **Patient Experience:** Delivers outstanding customer service to internal and external customers.Timely and accurately responds to the needs of internal and external customers.Ability to deescalate patient grievances, maintain customer service standards, and involve department leadership as necessary. + **Communication and Collaboration:** Demonstrates ability to effectively communicate across leadership levels and with varying audiences.Synthesizes and communicates complex information in patient friendly terms.Works effectively as a member of the team and across functional teams.Fosters a sense of shared responsibility among the team. + **Emergency Response:** Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. + **Regulatory Compliance and Quality Improvement:** Compliance with DFCI policies and procedures.Understanding their role and responsibility in obtaining successful Joint Commission accreditation. HIPPA regulation compliance. Completion of assigned AEU and Health Stream competencies.Actively participates and provides constructive feedback on quality improvement projects. + **Information Technology:** Maintains a level of competency in all operational systems including Epic, RTLS, Outlook, Sunquest, QuickBase, Centricity and LifeIMAGE.Actively engaged in system upgrades and effected operational changes.Manages supply of RTLS badges including assembling, maintaining, collecting, distributing, cleaning, and troubleshooting problem badges.Actively participates in system(s) downtime and confidently moves seamlessly between normal operations and downtime procedures. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Excellent verbal and written communication skills + Excellent customer service skills and ability to perform under pressure + Ability to multi-task and function as an integral member of the team + Strong organizational, problem solving and critical thinking skills + Ability to adapt to ever-changing environment and able to toggle between multiple systems during the day + Demonstrated flexibility and ability to take on additional responsibilities as situations require **MINIMUM JOB QUALIFICATIONS:** Bachelor's degree preferred. Prior customer service experience preferred. **SUPERVISORY RESPONSIBILITIES:** None **PATIENT CONTACT:** Yes, this position entails patient contact and communication. Methods of contact are in person and via telephone. This position includes provision of wheelchair escort services. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $45,500.00 - $54,400.00

Reporting to the Practice Manager, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab work. The Lab Services Coordinator (LSC) works in a busy environment with a high patient volume, managing complex tasks while balancing multiple real-time priorities, and, when appropriate, acting as the escalation point for issues presenting at main reception. The LSC is an ambassador of the DFCI patient experience while efficiently managing the patient check-in process; uploading outside imaging into Epic, being responsible for offering exemplary customer service and resolving and triaging issues presented during both face-to-face or telephone interactions. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. * Check-In/Administrative: Verifies complex appointment sets across disciplines for oncology patients in accordance with scheduling guidelines Acquires, enters and links verbal lab orders from Providers. Maintains confidentiality of Protected Health Information (PHI.) Performs past-pending reconciliations. Provides superior customer service to all patients, family members, physicians and staff in accordance with the DFCI Customer Service Standards. Performs front desk check-in functions verifies patient identification; prints patient wristbands; assigns Real-Time Locating System (RTLS) badges; and asks patients screening questions. Prints and reviews appointment schedules for patients. Notifies nursing and lab staff of issues as needed. Answers telephone and provide general disease or program-specific information to callers within the scope of knowledge and authority. Reviews missing labs reports and works with staff from other departments to resolve missing labs. Identifies inconsistencies with, or outstanding questions regarding lab panel orders. Works directly with Providers to reconcile the order to prevent a delay for the patient. Transports wheelchair patients or arranges for patient Escorts and/or wheelchairs. * Imaging Services: Creates orders and imports outside images from digital media into Epic. Understands and uses Picture Archiving and Communication System (PACS), applicable image upload software, and computer equipment to import images from digital media to PACS. Troubleshoots images and collaborates with Imaging Department, when necessary, to resolve and successfully import images into PACS. Manages and reconciles all patient CDs from intake to upload completion. Works collaboratively with team members to ensure efficient completion of daily work queue. Mails requested CDs back to patient or discarding of CDs per departmental guidelines. * Patient Experience: Delivers outstanding customer service to internal and external customers. Timely and accurately responds to the needs of internal and external customers. Ability to deescalate patient grievances, maintain customer service standards, and involve department leadership as necessary. * Communication and Collaboration: Demonstrates ability to effectively communicate across leadership levels and with varying audiences. Synthesizes and communicates complex information in patient friendly terms. Works effectively as a member of the team and across functional teams. Fosters a sense of shared responsibility among the team. * Emergency Response: Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. * Regulatory Compliance and Quality Improvement: Compliance with DFCI policies and procedures. Understanding their role and responsibility in obtaining successful Joint Commission accreditation. HIPPA regulation compliance. Completion of assigned AEU and Health Stream competencies. Actively participates and provides constructive feedback on quality improvement projects. * Information Technology: Maintains a level of competency in all operational systems including Epic, RTLS, Outlook, Sunquest, QuickBase, Centricity and LifeIMAGE. Actively engaged in system upgrades and effected operational changes. Manages supply of RTLS badges including assembling, maintaining, collecting, distributing, cleaning, and troubleshooting problem badges. Actively participates in system(s) downtime and confidently moves seamlessly between normal operations and downtime procedures. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Excellent verbal and written communication skills * Excellent customer service skills and ability to perform under pressure * Ability to multi-task and function as an integral member of the team * Strong organizational, problem solving and critical thinking skills * Ability to adapt to ever-changing environment and able to toggle between multiple systems during the day * Demonstrated flexibility and ability to take on additional responsibilities as situations require MINIMUM JOB QUALIFICATIONS: The position prefers a bachelor's degree and prior customer service experience. SUPERVISORY RESPONSIBILITIES: None PATIENT CONTACT: Yes, this position entails patient contact and communication. Methods of contact are in person and via telephone. This position includes provision of wheelchair escort services. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $45,500.00 - $54,400.00

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Executive Administrator, Cancer Institute - Surgical Services: The Executive Administrator will facilitate and contribute to the multi-year process of integrating oncologic surgical services (including Breast Surgery and Surgical Oncology) under the purview of the Institute, consistent with the vision and direction of the MGB system, while also ensuring the successful day-to-day operation of clinical, educational, research, and community service activities. The incumbent also serves as a critical interface with hospital leadership for interdepartmental issues. Qualifications * Master's Degree required. * Administrative/management experience 8-10+ years required. * Exceptional organizational skills and the flexibility to handle multiple tasks and deadline pressures. * Ability to provide support, direction, and development to staff at all levels, including management and physician staff. * Effective financial and analytical skills, including budget development, grant, and contract management. * Ability to make decisions quickly and independently. * Excellent interpersonal/communications skills, as well as political savvy and discretion, to address difficult or sensitive issues. * Exceptional computer skills (including operating systems, word processing, database, electronic mail, Internet, and spreadsheets) required. * Effective leadership skills to initiate activities, direct and manage teams, professional and non-professional staff, etc. * Able to handle sensitive and confidential issues. Essential Functions: * Determines the overall strategy, vision, mission, direction, goals, and objectives, and builds new operational processes to enhance efficiency and streamline operations. * Evaluates market research to identify trends, opportunities, and competitive landscape in surgery and related fields. Analyzes data to inform strategic decisions and improve service offerings. Develops and implements strategies to enhance the Division's market position and reach. * Develops and maintains an appropriate management structure with carefully selected individuals to accomplish all goals. Organizes leadership team efficiently across AMCs to create lean operations. * Participates in the development of and ensures compliance with the MGB OCMO Quality and Safety goals in all clinical environments with the Quality Director and MGB CI ACMO. Delegates practice-level compliance responsibility to managers. * Oversees fellowship program administration in all aspects of Division-wide education programs. Collaborates with the DOS on program administration. * Develops and monitors annual operating and capital budgets, as well as research funds. Monitors each cost center and fund, closely tracking operational performance and capital spending. * Proactively identifies clinical sub-services that attract patient interest and develops methodologies to communicate the department's strengths and works closely with department leadership to perform market and competitive analysis, develop and implement marketing and outreach plans, and assists in the development of internal and external communication and copy materials. * Recruit, train, supervise, and ensure professional development of non-professional staff members and provide direct (and /or indirect as applicable) supervision to and are responsible for the conduct, operations, and results of the professional and non-professional staff. Additional Job Details (if applicable) Remote Type Onsite Work Location 15 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $158,496.00 - $230,547.20/Annual Grade 10 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Provides complex administrative support in preparation and completion of all administrative duties and department projects. Responsible for all aspects of office operations including preparation of correspondence, maintaining office inventory, ordering supplies, responding to inquiries, triaging and routing calls, assisting with new hire processing and other personnel related items. Position: Administrative Coordinator Department: Web - Based Education and E-Learning Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Generate, proofread and edit correspondence for content and grammatical correctness Assist employees and managers with managing the registration process in our Learning Management System (LMS) Creating, copy and distribute flyers for upcoming classes and lectures Assist in maintaining Central calendar Assist with coordinating reimbursement requests, tracking employees throughout the hospital when needed, etc. Assists with coordination of departmental program-related activities Responds to inquiries, triages and routes phone calls to the appropriate individuals, as needed. Helps to ensure that the department runs smoothly, efficiently and professionally on a daily basis. Maintains a variety of departmental files Monitor and maintain inventory of office supplies and equipment. Call for repairs when equipment malfunctions. Assist educators with copying Performs a variety of duties related to the maintenance of departmental databases: Performs data entry, develops statistical tables and formats: Creates and maintains databases and spreadsheets; Provides department with computer generated reports summarizing information Special Projects Support Provide administrative support for special projects. Assist in the planning, organizing and coordinating departmental meetings or special events, including reserving conference rooms, sending and tracking invitations, Procuring food and beverage and ensuring vendor payment. Set up room and equipment (A/V tech, conference call if necessary, projector, etc.). Produce and supply materials Request IT access for new hires and Travelers Assemble orientation packets Assist with LMS assignments, reports and setting up classes Assist with the annual conferences and nurse week activities Track continuing education reimbursements for all MNA and SEIU staff and notify individuals when they've reached their maximum. Set-up and track purchase orders. Process department invoices for payment. Performs a variety of duties related to the logistics of the department JOB REQUIREMENTS: An Associate's Degree, minimally; a Bachelor's Degree is preferred Work onsite at the Boston campus Monday - Friday Excellent verbal/written English communication skills, including excellent grammatical, editing and proofreading skills. Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Access, PowerPoint, Outlook) and web browsers. Excellent organizational skills, including strong attention to detail and the ability to manage time effectively. Ability to work independently and exercise independent judgment Effective interpersonal skills to interact appropriately with all levels of staff and management. Strong problem solving skills Proven ability to work with confidential information Compensation Range: $19.95- $27.88 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Provides complex administrative support in preparation and completion of all administrative duties and department projects. Responsible for all aspects of office operations including preparation of spreadsheets, charts, correspondence, scheduling meetings, managing calendars, maintaining office inventory, ordering supplies, taking minutes of meetings, sorting and distributing mail, responding to inquiries, triaging and routing calls, maintaining and updating contract database, assisting with new hire processing and other personnel related items. Under supervision of department manager/director, prepares various reports including monthly budget summary, account status reports and semi-annual profit and loss statements. POSITION SUMMARY: The Administrative Coordinator provides complex administrative support in preparation and completion of all administrative duties and projects in the Department of Obstetrics & Gynecology. Responsible for all aspects of office operations including preparation of spreadsheets, charts, correspondence, scheduling meetings, managing calendars, maintaining office inventory, ordering supplies, taking minutes of meetings, sorting and distributing mail, responding to inquiries, triaging and routing calls, assisting with new hire processing, and other personnel related items. We seek an Administrative Coordinator to join our vibrant team who shares our values regarding diversity, equity, and inclusion. Position: Administrative Coordinator Department: Obstetrics & Gynecology Department Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Administrative & Office Support Act as the Reception Desk for the Department, including receiving guests and guiding them to meetings, answering the main administrative office phone line, screening, transferring calls, or taking messages, as needed. Create Word documents/correspondence, Excel spreadsheets, and PowerPoint presentations; assist in maintaining Access databases. Generate, proofread and edit correspondence for content and grammatical correctness. Maintain department-specific and hospital administrative forms; update and/or create new departmental forms as needed; provide to faculty and staff upon request. Monitor and maintain inventory of office supplies and equipment. Call for repairs when equipment malfunctions. Maintain conference room calendar; make room bookings, AV set-up and break-down for meetings and classes. Manage all shipping needs for the department, including preparing shipping labels. Manage procurement of office supplies from approved vendors and maintain inventory of the supply room. Prepare requisitions for restricted items requested by for review and approval by Administrative Director. Plan, organize, and coordinate departmental meetings or special events, including reserving conference rooms, sending and tracking invitations, procuring food and beverage, and ensuring vendor payment. Set up room and equipment (A/V tech, conference call if necessary, projector, etc.). Prepare agenda, produce and supply materials, record and distribute meeting notes. Assist Residency Program Manager with various projects, including but not limited to, test days, interview days, graduation, and orientation. Maintain the department's external website, including ensuring the faculty roster is up-to-date, and posting recent news articles highlighting the department's work. Faculty Support Maintain provider credentialing licenses and certifications. Receive, retrieve, and upload patient consents to One Drive and medical records. Manage the weekly Grand Rounds schedule, including setting up zoom meetings, coordinating with any outside speakers, distributing the schedule monthly, maintaining meeting attendance records, generating reports, collecting COI disclosures from faculty and residents at beginning of each academic year, and preparing and administering BUSM CME documentation. Provide administrative support for OB/GYN faculty and clinical researchers, including: coordinating and scheduling administrative meetings, including any site visits, maintaining Outlook calendars, assisting with preparation of presentations for speaking engagements and academic teaching, and expense reimbursement requests. Monthly preparation of FPPE / OPPE reports. Other duties Adapt to changes in the departmental needs including but not limited to: offering assistance to other team members, providing temporary coverage, adjusting assignments, etc. Provide general clerical support including: filing, making appointments, photocopying, faxing, preparing and sending bulk mailings and express packages, coordinating conference calls, and maintaining contacts database. Conform to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided. Utilize hospital's behavioral standards as the basis for decision-making and to facilitate the hospital and the department's mission. Follow established hospital infection control and safety procedures. Perform other duties as assigned or as necessary. JOB REQUIREMENTS EDUCATION: Bachelor's degree plus 1 year related experience ( will consider equivalent combination of formal education and experience, i.e. HS/GED plus 5 years related experience or Associates plus 2 - 3 years related experience). EXPERIENCE: Candidates with a Bachelor's degree must have at least 1 year of administrative or office experience. For candidates with an Associates or secretarial program certificate, work requires 2 -3 years minimum administrative related experience. For candidates with high school diploma, work requires at least 5 years office administrative experience. KNOWLEDGE & SKILLS: Superior verbal/written English communication skills, including excellent grammatical, editing, and proofreading skills. Highly proficient with Microsoft Office applications (i.e. MS Word, Excel, PowerPoint, Outlook) and web browsers. Ability to work independently and exercise independent judgment Excellent interpersonal skills necessary to be socially perceptive in accepting and relaying confidential information, communicating policies and procedures, and interacting effectively with diverse groups, including residents, fellows, students, physicians, nurses, administrators, and other clinical and non-clinical staff members, as well as external partners. Strong problem solving skills Proven ability to work with confidential information Ability to work in a multi-cultural, diverse, decentralized environment Compensation Range: $19.95- $27.88 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Provides complex administrative support in preparation and completion of all administrative duties and department projects. Responsible for all aspects of office operations including preparation of spreadsheets, charts, correspondence, scheduling meetings, managing calendars, maintaining office inventory, ordering supplies, taking minutes of meetings, sorting and distributing mail, responding to inquiries, triaging and routing calls, maintaining and updating contract database, assisting with new hire processing and other personnel related items. Under supervision of department manager/director, prepares various reports including monthly budget summary, account status reports and semi-annual profit and loss statements. POSITION SUMMARY: The Administrative Coordinator provides complex administrative support in preparation and completion of all administrative duties and projects in the Department of Obstetrics & Gynecology. Responsible for all aspects of office operations including preparation of spreadsheets, charts, correspondence, scheduling meetings, managing calendars, maintaining office inventory, ordering supplies, taking minutes of meetings, sorting and distributing mail, responding to inquiries, triaging and routing calls, assisting with new hire processing, and other personnel related items. We seek an Administrative Coordinator to join our vibrant team who shares our values regarding diversity, equity, and inclusion. Position: Administrative Coordinator Department: Obstetrics & Gynecology Department Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Administrative & Office Support * Act as the Reception Desk for the Department, including receiving guests and guiding them to meetings, answering the main administrative office phone line, screening, transferring calls, or taking messages, as needed. * Create Word documents/correspondence, Excel spreadsheets, and PowerPoint presentations; assist in maintaining Access databases. Generate, proofread and edit correspondence for content and grammatical correctness. * Maintain department-specific and hospital administrative forms; update and/or create new departmental forms as needed; provide to faculty and staff upon request. * Monitor and maintain inventory of office supplies and equipment. Call for repairs when equipment malfunctions. * Maintain conference room calendar; make room bookings, AV set-up and break-down for meetings and classes. * Manage all shipping needs for the department, including preparing shipping labels. * Manage procurement of office supplies from approved vendors and maintain inventory of the supply room. Prepare requisitions for restricted items requested by for review and approval by Administrative Director. * Plan, organize, and coordinate departmental meetings or special events, including reserving conference rooms, sending and tracking invitations, procuring food and beverage, and ensuring vendor payment. Set up room and equipment (A/V tech, conference call if necessary, projector, etc.). Prepare agenda, produce and supply materials, record and distribute meeting notes. * Assist Residency Program Manager with various projects, including but not limited to, test days, interview days, graduation, and orientation. * Maintain the department's external website, including ensuring the faculty roster is up-to-date, and posting recent news articles highlighting the department's work. Faculty Support * Maintain provider credentialing licenses and certifications. * Receive, retrieve, and upload patient consents to One Drive and medical records. * Manage the weekly Grand Rounds schedule, including setting up zoom meetings, coordinating with any outside speakers, distributing the schedule monthly, maintaining meeting attendance records, generating reports, collecting COI disclosures from faculty and residents at beginning of each academic year, and preparing and administering BUSM CME documentation. * Provide administrative support for OB/GYN faculty and clinical researchers, including: coordinating and scheduling administrative meetings, including any site visits, maintaining Outlook calendars, assisting with preparation of presentations for speaking engagements and academic teaching, and expense reimbursement requests. * Monthly preparation of FPPE / OPPE reports. Other duties * Adapt to changes in the departmental needs including but not limited to: offering assistance to other team members, providing temporary coverage, adjusting assignments, etc. * Provide general clerical support including: filing, making appointments, photocopying, faxing, preparing and sending bulk mailings and express packages, coordinating conference calls, and maintaining contacts database. * Conform to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided. * Utilize hospital's behavioral standards as the basis for decision-making and to facilitate the hospital and the department's mission. * Follow established hospital infection control and safety procedures. * Perform other duties as assigned or as necessary. JOB REQUIREMENTS EDUCATION: Bachelor's degree plus 1 year related experience (will consider equivalent combination of formal education and experience, i.e. HS/GED plus 5 years related experience or Associates plus 2 - 3 years related experience). EXPERIENCE: * Candidates with a Bachelor's degree must have at least 1 year of administrative or office experience. * For candidates with an Associates or secretarial program certificate, work requires 2 -3 years minimum administrative related experience. * For candidates with high school diploma, work requires at least 5 years office administrative experience. KNOWLEDGE & SKILLS: * Superior verbal/written English communication skills, including excellent grammatical, editing, and proofreading skills. * Highly proficient with Microsoft Office applications (i.e. MS Word, Excel, PowerPoint, Outlook) and web browsers. * Ability to work independently and exercise independent judgment * Excellent interpersonal skills necessary to be socially perceptive in accepting and relaying confidential information, communicating policies and procedures, and interacting effectively with diverse groups, including residents, fellows, students, physicians, nurses, administrators, and other clinical and non-clinical staff members, as well as external partners. * Strong problem solving skills * Proven ability to work with confidential information * Ability to work in a multi-cultural, diverse, decentralized environment Compensation Range: $19.95- $27.88 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary GENERAL SUMMARY/OVERVIEW STATEMENT: The Administrative Coordinator supports the MGB Neurosurgery department Vice Chair of Research in administrative projects. The administrative coordinator is responsible for a broad range of programmatic activities that are research, operational, and academic in nature. Additionally, the coordinator is also responsible for ongoing and short-term projects which include but are not limited to analytical assignments, website maintenance, space oversight, database maintenance, special event planning, and other projects as needed for the Vice Chair of Research. Qualifications JOB SPECIFIC TASKS AND RESPONSIBILITIES: * Manage the Vice Chair of Research calendar, communications, and administrative projects. * Coordinate schedules, meetings, and travel arrangements for leadership and visiting faculty, as needed. * Function as a point of contact for internal departments, vendors, clients, and guests. Answer phones and manage correspondence. * Oversee planning and preparation for committees. Distributes minutes, prepares agenda, materials, and committee work. * Prepare reports, presentations, spreadsheets, and other documents. Handle data entry and maintain records and databases. * Compile, analyze, and summarize data from multiple sources to create detailed complex documents, reports and high-level presentations. * Manage research designated facilities and office space, including equipment, software, and furniture orders, space relocations, and coordination with hospital facilities teams. * Participate in project coordination and execution of department and/or institute initiatives including coordinating timelines, deliverables, action items, and team communications. * Assist in planning and executing academic conferences, symposia, online events, on- and off-site meetings. * May perform office related duties such as picking up mail, categorizing and delivering mail, storing and distributing office supplies, handling faxes, scanning, filing, photocopying collating materials, maintaining the update of policy manuals, etc. Additional Job Details (if applicable) Remote Type Hybrid Work Location 60 Fenwood Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The MGH Institute of Health Professions, the graduate school for Mass General Brigham located in the Charlestown Navy Yard, sits at the intersection of higher ed and healthcare. Our mission - more critical than ever given the complexity of today's healthcare systems - is conducted through our academic programs in two schools: School of Nursing and the School of Health and Rehabilitation Sciences, with many programs top-ranked by U.S. News & World Report. The Office of Strategic Communications operates on parallel tracks, keeping the Institute community and those outside it - including media - informed. Within the Institute community, we communicate information around campus events, gatherings, faculty thought leadership, and accomplishments of our students, faculty, and researchers through a mix of emails, social media, and feature stories that are posted on the homepage and in the MGH Institute Newsroom. Outside the Institute community, we are raising the name recognition of the MGH Institute by alerting media outlets and the community to innovative programs, initiatives, and faculty expertise. Qualifications The Department Coordinator is a 20-hour per week, in-office position. The successful candidate will possess superb organizational skills to process business transactions, handle administrative tasks, and tap into his/her creative side by taking photos, writing news briefs, and assisting with social media tasks. With the many hats being worn, the successful candidate will grow in a role that encompasses various lines of responsibility. Among the tasks during a given week: Client Services To work with our partners within the Mass General Brigham system, you will need an exceptional attention to detail as you: * Execute purchase orders, submit requisitions and invoices, obtain quotes from vendors, submit change orders and monthly expense reports, obtain scopes of work, and set up new vendors in our financial management system (Workday). * Work with Finance on accruals and expense transfers (reclass) * Follow-up with various partners within Mass General Brigham to ensure transactions are in motion Communications * Handle photography requests * Work with Smartsheet (project management system) to input story information, add announcements to intranet, send TV ad displays to Informational Technology department * Checking tracking service for media hits/mentions of MGH Institute * Monitoring departmental email account * Assist in categorizing photos in Photoshelter (photo database) * Craft monthly Employee Spotlight feature * Obtain research listings from faculty, then post on intranet Social Media * Organize assets (photos, videos, graphics) into labeled folders for easy access * Monitor competitor accounts and summarize their content themes * Research trending audio, hashtags, challenges, holidays, observances, and key dates relevant to higher ed/healthcare industry Qualifications: * High School Diploma or equivalent required. Bachelor's degree preferred. * 1-2 years office experience preferred Skills: * Strong written and verbal communication skills * Attention to detail Proficiency in Office 365 Additional Job Details (if applicable) Physical Requirements * Standing Occasionally (3-33%) * Walking Occasionally (3-33%) * Sitting Constantly (67-100%) * Lifting Occasionally (3-33%) 20lbs - 35lbs * Carrying Occasionally (3-33%) 20lbs - 35lbs * Pushing Rarely (Less than 2%) * Pulling Rarely (Less than 2%) * Climbing Rarely (Less than 2%) * Balancing Occasionally (3-33%) * Stooping Occasionally (3-33%) * Kneeling Rarely (Less than 2%) * Crouching Rarely (Less than 2%) * Crawling Rarely (Less than 2%) * Reaching Occasionally (3-33%) * Gross Manipulation (Handling) Constantly (67-100%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Temporary Work Shift Day (United States of America) EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 8-4:30pm Starting pay rate $22.15 Job Summary Department Coordinators play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations. Support responsibilities may include: * Provides Departmental support by performing receptionist and clerical duties * Scheduling patient appointments * Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed * Referral management and health insurance payor review. * Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information * New patient coordination * Other special projects and administrative tasks that are assigned Qualifications * High School graduate or equivalent required * Associate's degree preferred * A minimum of two years of medical office experience preferred Additional Job Details (if applicable) Remote Type Onsite Work Location 2000 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.99 - $27.17/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions * Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries, and schedule appointments. Process patient billing forms and scan documents to patient medical record/LMR. * Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level. * Provides functional guidance to Office and Practice Assistants. * In conjunction with Supervisor oversees daily activities of practice staff. * May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience office experience 3-5 years required Knowledge, Skills and Abilities * Strong technology and MS Office skills - Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. * Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. * Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively. * Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. * Managing one's own time and the time of others. * Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. * Ability to proofread and edit written documents. Additional Job Details (if applicable) Physical Requirements * Standing Occasionally (3-33%) * Walking Occasionally (3-33%) * Sitting Constantly (67-100%) * Lifting Occasionally (3-33%) 20lbs - 35lbs * Carrying Occasionally (3-33%) 20lbs - 35lbs * Pushing Rarely (Less than 2%) * Pulling Rarely (Less than 2%) * Climbing Rarely (Less than 2%) * Balancing Occasionally (3-33%) * Stooping Occasionally (3-33%) * Kneeling Rarely (Less than 2%) * Crouching Rarely (Less than 2%) * Crawling Rarely (Less than 2%) * Reaching Occasionally (3-33%) * Gross Manipulation (Handling) Constantly (67-100%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America) Pay Range $18.99 - $27.17/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Under close supervision, the Administrative Specialist I provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute's mission. The Administrative Specialist I uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist I may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Under close supervision, will perform the following: + Provide administrative support for the department, clinicians, and/or faculty. + Perform administrative duties that may include, but not limited to, answering phones, maintaining office supplies, incoming and outgoing mail management, managing resource calendars, and submitting work orders for maintenance issues. + Manage meeting planning and schedules for individuals and teams within assigned department group. + May liaise between patient and clinical staff to provide scheduling support. + Draft communications for members of the department or individuals that the position is supporting for review. + May be responsible for data entry. + Provide email and phone communication with internal and external teams or collaborators. + May serve as onsite representative for external groups, visitors, or collaborators. + Prepare general correspondence, letters of recommendation, Excel spreadsheets, presentation preparation and editing. + Financial responsibilities including P-Card charge review and reconciliation, expense report processing, vendor payments, invoice creation or general office supply ordering. + Coordinate travel arrangements as required/needed by department staff. + Maintain high level of professionalism, discretion, and confidentiality regarding a variety of highly sensitive topics. + Other duties as assigned. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Good written and oral communication skills. + Basic knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, and Adobe. + Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts. + Must possess the ability to identify and work to resolve problems, maintain confidentiality, and pay attention to detail. + Ability to organize, multi-task, prioritize, and follow-through. **MINIMUM JOB QUALIFICATIONS:** + High school diploma required. Bachelor's degree preferred. + 1 year of relevant experience. License/Certification/Registration: N/A **SUPERVISORY RESPONSIBILITIES:** No **PATIENT CONTACT:** Yes, may have patient contact. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $50,070.00 - $60,730.00

Under close supervision, the Administrative Specialist I provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute's mission. The Administrative Specialist I uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist I may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Under close supervision, will perform the following: + Provide administrative support for the department, clinicians, and/or faculty. + Perform administrative duties that may include, but not limited to, answering phones, maintaining office supplies, incoming and outgoing mail management, managing resource calendars, and submitting work orders for maintenance issues. + Manage meeting planning and schedules for individuals and teams within assigned department group. + May liaise between patient and clinical staff to provide scheduling support. + Draft communications for members of the department or individuals that the position is supporting for review. + May be responsible for data entry. + Provide email and phone communication with internal and external teams or collaborators. + May serve as onsite representative for external groups, visitors, or collaborators. + Prepare general correspondence, letters of recommendation, Excel spreadsheets, presentation preparation and editing. + Financial responsibilities including P-Card charge review and reconciliation, expense report processing, vendor payments, invoice creation or general office supply ordering. + Coordinate travel arrangements as required/needed by department staff. + Maintain high level of professionalism, discretion, and confidentiality regarding a variety of highly sensitive topics. + Other duties as assigned. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Good written and oral communication skills. + Basic knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, and Adobe. + Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts. + Must possess the ability to identify and work to resolve problems, maintain confidentiality, and pay attention to detail. + Ability to organize, multi-task, prioritize, and follow-through. **MINIMUM JOB QUALIFICATIONS:** + High school diploma required. Bachelor's degree preferred. + 1 year of relevant experience. License/Certification/Registration: N/A **SUPERVISORY RESPONSIBILITIES:** No **PATIENT CONTACT:** Yes, may have patient contact. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $50,070.00 - $60,730.00

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Starting pay rate $22.15 Job Summary Performs both administrative functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). Qualifications Education High School Diploma or Equivalent required Experience office experience 3-5 years required Knowledge, Skills and Abilities * Strong technology and MS Office skills - Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. * Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. * Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively. * Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. * Managing one's own time and the time of others. * Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. * Ability to proofread and edit written documents. Additional Job Details (if applicable) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range * / Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Home Care, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Schedule: 40 hours a week - Monday through Friday 8:00am to 4:30pm at Newton Wellesley Hospital. Join an innovative care model that brings hospital-level care directly into patients' homes. The Mass General Brigham Home Hospital program transforms acute care delivery. In the role of Operations Coordinator, you will support patient intake, arrange care logistics, and facilitate smooth communication across clinical and administrative groups. While this position is primarily administrative, there are times when you will meet with patients and families face-to-face and conduct telephonic outreach as part of the care coordination process. This is an excellent opportunity for someone who thrives in a collaborative, fast-paced environment and is excited to help build the future of home-based care. ________________________________________ About the Role Collaborating with clinical nurses, providers, and the Business Operations Manager, the Operations Coordinator supports the daily functions of Home Hospital. Your role includes assisting patients and families with screening, consent, and enrollment. You will monitor admissions and referrals, manage supplies and equipment, and help maintain critical workflows to deliver quality care at home. You will acquire a detailed understanding of the Home Hospital model and work independently onsite. You will also work alongside colleagues throughout the Mass General Brigham system. Job Summary Key Responsibilities * Serve as a liaison across departments, teams, and external partners * Coordinate patient screening, consent, enrollment, and transfer into the Home Hospital program * Provide onsite operational support: manage supplies, equipment, scheduling, and day-of admission logistics * Assist with arranging vendor services such as meal delivery, infusion services, or home health support * Conduct face-to-face interactions and telephonic outreach with patients and families as needed * Track and report daily census and other operational metrics * Conduct safety and criteria screenings and assist with patient consenting * Support compliance with regulatory, quality, and patient safety standards * Maintain supply levels, organize materials, and build supply kits for admission * Collaborate with administrative managers across Home Hospital sites * Assist with onboarding and provide general administrative support as assigned Qualifications * Required: High school diploma or equivalent * Preferred: Associate's degree (experience can be accepted in lieu of degree) * Experience: 2-3 years in an administrative or operational support role, ideally in healthcare * Knowledge of hospital operations and regulatory requirements is a plus * Knowledge of EPIC is a plus Additional Job Details (if applicable) * Excellent communication and interpersonal skills * Strong organizational skills and the ability to manage multiple workflows * Comfortable working in fast-paced, evolving environments * Proficiency with Microsoft Office and virtual collaboration tools Why Join Us? As a foundational member of our Home Hospital operations team, you will help build the future of home-based acute care. You'll work with an encouraging team, learn an innovative care model, and contribute directly to improving patient experience and outcomes. Please note, Home Hospital is a 7 day per week operation and delivering care days, evenings, weekends, and holidays. This role may require local travel to other Mass General Brigham sites during orientation (for training/precepting purposes) or during times of staffing shortages or other extenuating circumstances (for cross-coverage purposes). Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The MGH Center for Health Outcomes and Interdisciplinary Research (CHOIR) within the Department of Psychiatry is seeking an Administrative Assistant to provide administrative support to the Director of CHOIR, Dr. Ana-Maria Vranceanu. CHOIR is an interdisciplinary clinical research center with a longstanding commitment to the development, testing and implementation of mind-body and lifestyle interventions for patients, caregivers, and patient-caregiver dyads in both hospital and community settings and across the lifespan. CHOIR is an established center with multiple NIH funded clinical trials, an internship in Clinical Psychology, a T32 postdoctoral fellowship, and a Resource Center for Minority Aging Research. Qualifications We are looking for an experienced Administrative Assistant to support Dr. Ana-Maria Vranceanu, the Director of CHOIR, Director in the Office of Research Careers and Associate Chief of Research This role would require providing complex administrative support and overseeing projects in support of the Dr. Vranceanu and CHOIR. Independently initiating, organizing, and implementing systems and procedures will be key responsibilities to efficiently manage the administrative processes, as well as but not limited to: * Represent Dr.Vranceanu to high level internal and external constituents. Answer policy questions and determine appropriate course of action for sensitive issues and matters of significance that have organization-wide visibility and potential cost or organizational repercussions. * Effectively manage and balance individual, management, and organizational needs when determining appropriate solutions to often complex problems. * Gather information, research matters and write memos, letters, and reports utilizing independent judgment. Draft professional communications and presentations for executive audiences with clarity, consistency, and attention to detail. * Gather data and run reports to assist with developing CHOIR annual reports. Independently manage CHOIR data tracking. * Manage, review and revise Dr. Vranceanu's biosketch, Other Support page, letters and memos * Plan and coordinate CHOIR internal and external events, including department meetings, retreats, trainings and celebrations. Oversee logistics, communications, expenses and post-event analysis. * Manage and organize travel, including preparing expense reports * Regularly use artificial intelligence tools (ChatGPT and Microsoft CoPilot) to enhance administrative productivity, generate content drafts and automate routine tasks. * Support strategic initiatives and CHOIR projects with high attention to detail, independent follow-through, and effective cross-team coordination. Education * Bachelor's degree required Experience * 5-8 years of directly related experience in an executive office setting, preferably in an academic medical center. Knowledge, Skills & Abilities * Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. Must be proficient in creating and formatting spreadsheets (including formulas and pivot tables), managing shared drives, and developing professional presentations. * Demonstrated ability to independently manage data tracking and reporting tools, using Excel and Dropbox for team-wide access and collaboration. * Experience with event coordination and logistics, including internal meetings, leadership retreats, and virtual or hybrid sessions. * Familiarity with modern productivity tools and platforms, including Microsoft Teams, Zoom, SharePoint, and cloud-based project management systems. * Comfort using artificial intelligence platforms (e.g., ChatGPT, Copilot) to generate professional content, streamline communication, and enhance administrative workflows. * Excellent written and verbal communication skills, with the ability to draft clear, professional correspondence and represent leadership with discretion. * Time Management: exceptional organizational skills and ability to organize time and priorities effectively, asking for direction when appropriate. * Flexibility to handle multiple tasks and deadline pressures. * Quality Assurance: Skills to work efficiently and effectively * Good judgement: Ability to identify issues/projects and initiate plans to address; demonstrates forthrightness and integrity. * Discretion and Confidentiality: Ability to handle extremely sensitive and confidential matters discreetly and to ensure confidentiality guidelines are maintained. * Critical Thinking/Decision Making: Ability to innovate, think, and plan strategically, manage multiple projects simultaneously, and be committed to positive conflict resolution when challenging situations arise. * Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. Must demonstrate strong writing, formatting, and editing skills with a professional tone across emails, memos, reports, and presentation materials. Ability to use AI tools (e.g., ChatGPT or Copilot) to draft, refine, and proofread communications. * Oral Communications: Must be able to communicate clearly, professionally, and efficiently in both virtual and in-person meetings. Comfortable interfacing with senior leadership and external stakeholders, including presenting or summarizing information. * Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations. Must demonstrate technological fluency, including familiarity with Microsoft Office 365, cloud-based collaboration tools, and emerging technologies relevant to administrative support. Willingness to learn new platforms and tools independently is essential. * Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Must take initiative in improving team processes through better organization, communication, and follow-up. Ability to maintain positive relationships while managing multiple requests and deadlines across teams. * Customer Service: Demonstrates professionalism and a solutions-oriented mindset in high-pressure or sensitive situations. Responds to requests and emails in a timely, thoughtful, and courteous manner. Maintains composure and confidentiality when dealing with challenging interactions. Additional Job Details (if applicable) Physical Requirements Normal working conditions Remote Type Hybrid Work Location 15 New Chardon Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Specializes in providing routine administrative and secretarial support as directed and under moderate supervision, for an individual, group, or department. Responsibilities may include coordination and scheduling, supplies and equipment ordering, meeting minutes, correspondence, Answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, coordinate travel, conference calls, payroll and transcription. This is an intermediate-level support role. Essential Functions Prepare reports, meeting minutes and correspondence. Create and edit documents, spreadsheets and presentations. Manage schedules, arrange appointments and itineraries. Coordinate meetings, travel, conference calls, and complete expense reports. Answer and transfer phone calls. May perform transcription and proofread and edit literature, prepare applications for department. Remain knowledgeable of business unit policies. May make contacts of a sensitive, complex, and confidential nature. Completes routine tasks under moderate supervision. Required for All Jobs Performs other duties as assigned Complies with all policies and standards Does this position require Patient Care (indirect/direct)? No Qualifications Education High School Diploma or Equivalent required or Trade/Technical/Vocational Diploma Related Field of Study preferred Can this role accept experience in lieu of a degree? No Experience administrative Assistant or Secretarial Experience 2-3 years required Knowledge, Skills & Abilities Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. Proficiency in MS Office. Ability to proofread and edit written documents. Ability to use phone system. Managing one's own time and the time of others. Strong verbal & written communication skills. Strong interpersonal, written and oral skills. Ability to use standard office equipment. Familiarity with medical terminology. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 1620 Tremont Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Assists Director and Radiologists in managing daily administrative operations of a clinical service, medical/surgical practice, and business or management office. Leads and performs administrative functions requiring in-depth knowledge of departmental programs and services. Organizes and leads provision of secretarial and administrative support services. Acts as the "go-to" person for the administrative staff. Key responsibilities * Leads and directs secretarial, clerical, and administrative support services. Plans work schedules to ensure coverage and compliance with hospital and departmental policies. Develops and maintains office systems, procedures, and policies. * Oversees departmental recordkeeping for sensitive administrative and financial data. Manages database input, report generation, and data accuracy. Evaluates and implements system updates as needed. * Manages daily administrative operations, including personnel records and regulatory reporting. Processes administrative forms such as purchase orders, payment requests, and reappointment documents. * Assists with departmental fellowship, residency, and training programs. Assists with Radiologist CVs and oversees credentialing, licensure, and related documentation. * Plans and executes logistics for seminars, conferences, and events. Manages communications, materials, locations, registrations, and expense tracking. * Schedules appointments and meetings, maintains supervisor's calendar, and coordinates travel and meeting logistics, including agendas and materials. * Manages departmental supply inventory and equipment. Approves standard purchases, coordinates repairs, and recommends non-routine acquisitions. Serves as liaison with support departments. * Prepares and edits correspondence, reports, and confidential documents. Transcribes materials and drafts responses, ensuring accuracy and clarity in all communications. Minimum qualifications Education: * A high school level of education. Experience: * Two years of related experience * Prior customer service or administrative experience preferred * Analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles. * Ability to communicate effectively both orally and in writing, and provide empathy in difficult interpersonal situations. Schedule: Monday-Friday, 7:00am3:30pm, 100% onsite The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Schedule: This is a float position that would be onsite mainly at Mass General Hospital and Brigham and Women's Hospital. The Occupational Health Office Coordinator (OC) reports into the Office Manager for the Occupational Health Clinic. The OC is being responsible for providing daily support for the administrative operations and functions in the clinic. The OC supports patient scheduling and the general administrative support for Occupational Health and related Workers' Comp workflows, including data entry and storage of clinical data in appropriate applications, providing front-desk coverage which includes: answering phone calls, greeting and checking-in customers, scheduling appointments and additional front-desk related activities. The OC will also be assigned other administrative functions that support the overall clinical operation of the OH clinic in a seamless and efficient manner. Additionally, the office coordinator may be asked to support department workflows at an Enterprise level as required. The OC must be detail-oriented and able to work independently in an organized fashion, while managing multiple job demands. Works collaboratively with other administrative and clinical co-workers and functions as a productive team member. Must be able to develop a thorough knowledge of office procedures and policies. Must have working knowledge of Microsoft Office Products and able to learn other windows-based programs. Responsibilities: * Answers telephone calls, manages correspondence both e-mailed and faxed * Maintains health records including electronic filing, scanning documents into multiple databases, obtaining archived records, able to retrieve information as needed, and pull computer information for clinic staff use. * Enters data and retrieves information into/from multiple databases including electronic health record, and PeopleSoft * Follows HIPAA guidelines for the management of patient privacy and confidentiality including ensuring consent forms are completed before releasing or obtaining any records * Consistently maintains courteous, helpful, caring, and professional manner with all interactions with both internal and external customers. * Greets, checks-in, and aids customers from physicians and senior leadership to front line employees and internal colleagues with equal professionalism * Answers inquires and responds to requests within the scope of responsibilities and refers inquires to clinicians as needed. * Makes appts as requested from customers, HR, and all staff * Contact customers with follow up appointments after vaccinations or lab work results * Communicates and relays messages to clinical staff in an accurate and timely manner * Support new hire activities at an Enterprise level as needed using the new hire portal, as required * Meets deadlines and follow through on assigned projects * Support administrative activities related to Workers' Comp as directed * Must be able to reprioritize according to the needs of a busy setting and juggle multiple priorities * Use/s the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration * Other duties as assigned Qualifications Qualifications: * Strong computer skills and strong knowledge of Word, Excel, and Outlook. Ability to work independently. Effective communication skills. Excellent customer service skills. Ability to function in a stressful environment and work effectively under pressure. * Detail oriented * Knowledge of Epic and other electronic-based clinical systems a plus * Strong customer service skills * Solid oral and written communication skills * At least one year of experience in administrative services strongly preferred. * High school diploma required. Associates degree preferred. * English language proficiency Skills/Abilities/Other Details: * Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization * Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds, and levels within and external to the organization * Strong problem solving and negotiation skills * Requires minimal direction from leadership and possesses the ability to learn quickly * Work in office * Possibility of traveling to other occ health clinics for coverage * While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision and depth perception. * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 1620 Tremont Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range * / Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Specializes in providing routine administrative and secretarial support as directed and under moderate supervision, for an individual, group, or department. Responsibilities may include coordination and scheduling, supplies and equipment ordering, meeting minutes, correspondence, Answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, payroll and other duties as assigned. This is an intermediate-level support role. Typical schedule is Monday - Friday standard business hours. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Administrative Assistant or Secretarial experience 0-1 year preferred Knowledge, Skills and Abilities - Basic understanding of office procedures including filing, copying, scanning, printing and faxing. - Basic Proficiency in MS Office. - Ability to use phone system. - Managing one's own time and the time of others. - Strong verbal & written communication skills. - Strong customer service skills. - Strong interpersonal, written and oral skills. - Ability to use standard office equipment. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Temporary Work Shift Day (United States of America) Pay Range $17.36 - $23.80/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.