Call Center Representative jobs at Mayo Clinic - 110 jobs

Full-time, Temporary Description Since 1982, over 150,000 youth have been helped with Youth Opportunities Unlimited (Y.O.U.) programs. Y.O.U. helps teens and young adults, ages 14-24 living in economically distressed communities succeed by providing educational and workforce opportunities, skills development, and access to career pathways. We offer school-based and community-based programs designed to meet the needs of Northeast Ohio employers, with a focus on those industry sectors that provide the most opportunities for career success. At Y.O.U., we are dedicated to excellence and continuous improvement of the quality of our services to youth, employers, and the community. Job Purpose The Seasonal Customer Service Specialist will deliver excellent customer service to all inquiries regarding Y.O.U. programs. Inquiries will come via phone, email, and in-person meetings from program participants, their families, prospective participants, Y.O.U. staff, and other community members. Essential Functions Manage large amounts of inbound and outbound calls in a timely and professional manner. Maintain consistent and excellent customer service delivery. Identify client needs, clarify information, research issues, and provide solutions and/or alternatives. Resolve client inquiries professionally and diplomatically. Escalate issues as needed to Senior Customer Service Specialist when necessary. Ensure accurate documentation of correspondence with customers using an online data management system. Assist with outgoing program mailings from different Y.O.U. departments in a timely manner. Assist Worksite Supervisors and participants with any issues with the HRIS system (es: log in issues, payroll issues) Attend and participate in staff meetings as scheduled and required. Submit reports and paperwork in a timely fashion as directed by Team Lead and Program Manager. Other duties as assigned. Benefits Medical, dental, vision benefits available with coverage beginning the first of the month following date of hire. Retirement Plan Options Paid Parking Paid Holidays End of Assignment Bonus: $500 Requirements Education High School Diploma or GED required. Requirements Must have at least 2 years of experience in a high-volume customer service environment. Must pass a background BCI/FBI check as a condition of employment. Must have experience with databases, spreadsheets, and word processing. Hard wired internet at the primary work location preferred but not required. Bilingual (Spanish & English) preferred but not required. Knowledge, Skills and Abilities Belief and commitment to Y.O.U.'s mission, vision, and values. Proven ability to handle crisis situations with diplomacy and maintain emotional control under stress. Strong verbal and written communication skills with excellent interpersonal skills. Proficient in Microsoft Office Suite programs, Outlook email, Google drive applications, and spreadsheets. Possess active listening skills, analysis skills, and stress management skills. Highly detail-oriented and data-efficient. Comfortable using technology and adapting to new technology. Ability to work independently and with teams with minimal supervision. Ability to juggle multiple tasks and initiatives at once. Enthusiastic, flexible, adaptable, patient, and diplomatic. Possess a positive and solution-oriented attitude. Proven organizational skills. Social interaction with clients and team members is required frequently. Work Environment This position is primarily a remote position. This position will have to come to the office at times for mandatory meetings, training, etc. Reliable internet connectivity and availability during work business hours is mandatory. Ability to work nights and weekends as scheduled. When working remotely, employees must have a workspace free of distractions and background noise (Pets, children, television, radio, etc.) Social interaction with team members, vendors, partners and/or participants frequently. The work pace for this position is sometimes fast paced where work is required for up to 2 hours at a time. This position requires such physical abilities as sitting at a computer and doing phone work for long periods of time. Assignment Details: Assignment Length: February 16th through August 7th Schedule: Mon-Sat (with one weekday off) All applicants are considered without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, age, disability, marital status, parental status, veteran status, military service, family medical history, genetic information, or any other characteristic protected by applicable federal, state, or local law. Salary Description $18 - $18.50 Hourly

Job Description Bilingual Call Center Representative Department: Dispatch Employment Type: Full-Time Schedule: 10:00 AM - 6:30 PM We are seeking a dedicated and enthusiastic Bilingual Call Center Representative to join our customer service team. This role is essential in providing exceptional service to our Spanish-speaking customers. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to handle customer inquiries effectively. Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Representatives of the NYCSBUS Call Center team answer and address incoming calls from members of the community inquiring about a range of questions and concerns. Will provide generalized feedback, provide comprehensive information, check location of buses, take notes, and record discrepancies. •Responsible for thorough record and rapid response time. Will often troubleshoot situations by providing callers with information received by Customer Service •Representatives or utilized technology systems via phone and email communication modes. •Answers incoming phone calls from parents, guardians, school officials and their staff, community members, or others as needed; responds to received inquiries, concerns, or complaints in a timely and appropriate manner •Responsible for email communication in same fashion as phone services; provides callers or emailed inquiries with same rapid response with detailed information and guidance •Researches required information using the available resources in technology capability, Customer Service Representatives, Field Supervisors, Routers, or others as needed •Thoroughly listens to callers inquiry and provides information in a professional and sincere tone and direction •Enters caller information and details of the call into incident management tracking system; may be required to provide record of call logs as needed; records details of comments, inquiries, complaints, and actions taken •Identifies escalating priority issues and reports situations to leadership as soon as possible •Re-routes inbound calls to the appropriate resources, as needed; keeps an updates organization call list and chain of command •Follows up on complicated customer calls where required •Completes call notes and call reports as necessary; updates as needed •Obtains and evaluates all relevant data to handle complaints and inquiries •Ensures full comprehension of GPS bus tracking software and other available tools in order to provide accurate and up to data information to callers •Manages administration of first step by getting information to whom it needs to go; communicates and coordinates within internal functions including routing and financial departments •Responsible for completing all necessary training including de-escalation and customer service technique •Perform other duties as assigned and directed Experience: 1 year of experience in a Call Center Representative role for a large organization, and/or; 1 year of demonstrated experience in a generalized customer service role may suffice for the right candidate High School Diploma or equivalent Established experience in complaint resolve and incident management a must Demonstrated ability to improve organizational procedures and work effectively to improve operations Experience in data collection and information sorting Experience in customer service outreach techniques and methods Strong written and verbal communication skills Ability to work a flexible schedule Multilingual speaking and writing skills a plus

Job Description Bilingual Call Center Representative Department: Dispatch Employment Type: Full-Time Schedule: 10:00 AM - 6:30 PM We are seeking a dedicated and enthusiastic Bilingual Call Center Representative to join our customer service team. This role is essential in providing exceptional service to our Spanish-speaking customers. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to handle customer inquiries effectively. Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Representatives of the NYCSBUS Call Center team answer and address incoming calls from members of the community inquiring about a range of questions and concerns. Will provide generalized feedback, provide comprehensive information, check location of buses, take notes, and record discrepancies. •Responsible for thorough record and rapid response time. Will often troubleshoot situations by providing callers with information received by Customer Service •Representatives or utilized technology systems via phone and email communication modes. •Answers incoming phone calls from parents, guardians, school officials and their staff, community members, or others as needed; responds to received inquiries, concerns, or complaints in a timely and appropriate manner •Responsible for email communication in same fashion as phone services; provides callers or emailed inquiries with same rapid response with detailed information and guidance •Researches required information using the available resources in technology capability, Customer Service Representatives, Field Supervisors, Routers, or others as needed •Thoroughly listens to callers inquiry and provides information in a professional and sincere tone and direction •Enters caller information and details of the call into incident management tracking system; may be required to provide record of call logs as needed; records details of comments, inquiries, complaints, and actions taken •Identifies escalating priority issues and reports situations to leadership as soon as possible •Re-routes inbound calls to the appropriate resources, as needed; keeps an updates organization call list and chain of command •Follows up on complicated customer calls where required •Completes call notes and call reports as necessary; updates as needed •Obtains and evaluates all relevant data to handle complaints and inquiries •Ensures full comprehension of GPS bus tracking software and other available tools in order to provide accurate and up to data information to callers •Manages administration of first step by getting information to whom it needs to go; communicates and coordinates within internal functions including routing and financial departments •Responsible for completing all necessary training including de-escalation and customer service technique •Perform other duties as assigned and directed Experience: 1 year of experience in a Call Center Representative role for a large organization, and/or; 1 year of demonstrated experience in a generalized customer service role may suffice for the right candidate High School Diploma or equivalent Established experience in complaint resolve and incident management a must Demonstrated ability to improve organizational procedures and work effectively to improve operations Experience in data collection and information sorting Experience in customer service outreach techniques and methods Strong written and verbal communication skills Ability to work a flexible schedule Multilingual speaking and writing skills a plus

Job Description Join Precept Ministries and experience the excitement of contributing to a mission-driven organization dedicated to spreading faith and community outreach. As a Full-Time Customer Service Representative, you'll play a pivotal role in supporting our clients from the comfort of your own home, as this position is fully remote. This flexibility allows you to balance work and personal life while still being part of our vibrant team based in Chattanooga, TN. Your efforts will directly impact the lives of those we serve, providing support and resources that deepen their understanding of faith. You'll have the opportunity to engage with a diverse range of individuals and collaborate with passionate colleagues who share your commitment to making a difference. Step into a fulfilling career where your voice matters, and your contributions are valued in a meaningful way. Apply today to be a vital part of our journey! Precept Ministries: Who We Are Life-changing intimacy with God is the heart of Precept. Since 1970, we've been equipping small group Bible Study Leaders who can help you discover the truth of Scripture for yourself, but not by yourself. To transform the world with God's Word, we recruit, equip, and resource Bible Study Leaders who take God's life-changing Word to their communities. What would you do as a Customer Service Representative As a Full-Time Customer Service Representative at Precept Ministries, you'll be at the forefront of client donor support, offering essential services that include order taking, prayer assistance, donation support, and study guidance. Your role will be deeply rooted in faith-based support, allowing you to uplift and inspire individuals seeking spiritual growth. You'll engage with our valued clients and donors, ensuring they receive the resources they need while offering heartfelt prayer and encouragement. This position empowers you to make a genuine difference in the lives of others by fostering meaningful connections and guiding them through their spiritual journeys. Join us in our mission to serve and support those dedicated to deepening their understanding of faith! Are you the Customer Service Representative we're looking for? To excel as a Full-Time Customer Service Representative at Precept Ministries, a combination of interpersonal skills and technical proficiency is essential. Candidates should possess a high school diploma or equivalent, along with at least six months of experience in a call center environment. Comfort with various software systems and programs is crucial, as you'll navigate multiple platforms to assist clients seamlessly. Strong communication skills are vital in providing empathetic support, whether taking orders, offering prayer, or guiding donors through their contributions. Additionally, a passion for faith-based service will enhance your ability to connect with clients on a deeper level, ensuring they feel valued and supported throughout their journey. This role is perfect for individuals who thrive in a collaborative, mission-driven atmosphere. Knowledge and skills required for the position are: Highschool diploma or equivalent. 6 months experience in a call center environment. Comfortable with various software systems and programs. Get started with our team! We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!

Call Center AgentLocation; Remote As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent service. You will be the first point of contact for our clients and will play a crucial role in maintaining our reputation for outstanding customer service. This is a full-time position with the opportunity for growth and advancement within the company. Key Responsibilities: - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Identify and assess customers' needs to achieve satisfaction - Provide accurate and complete information to customers - Maintain a high level of product and service knowledge to effectively handle customer inquiries - Follow communication procedures and policies to ensure consistent customer service - Utilize company software and tools to accurately document customer interactions and update customer information - Collaborate with team members and other departments to resolve customer issues - Meet and exceed performance targets set by the company - Maintain a positive and professional attitude towards customers at all times - Continuously seek opportunities to improve customer service processes and procedures Qualifications: - High school diploma or equivalent - Previous experience in a customer service or call center role is preferred - Excellent communication skills, both verbal and written - Strong problem-solving and decision-making abilities - Ability to work in a fast-paced and dynamic environment - Proficient in using computer systems and software - Strong time-management and organizational skills - Ability to work well in a team and independently - Willingness to work flexible hours, including evenings and weekends - Bilingualism is an asset Benefits: - Competitive salary - Comprehensive benefits package, including health, dental, and vision coverage - Paid vacation and sick days - Opportunities for growth and advancement within the company - Ongoing training and development programs - Positive and supportive work environment AYS Inc is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are a customer service-oriented individual with a passion for helping others, we would love to hear from you. Join our team at AYS Inc and be a part of our commitment to providing exceptional customer service. Apply now!

Job Description The Aspira Customer Service Center provides 24/7/365 inbound and outbound customer support, addressing inquiries, reservations, and purchases while adhering to company policies and contractual obligations. Position Purpose and Impact Seeking a Part-Time Bi-lingual French, Customer Service Representative. The Customer Service Representatives manages inbound and outbound customer interactions, assisting with reservations, permits, and general inquiries. The role focuses on delivering exceptional service to foster long-term customer loyalty. This is a fully remote, part-time, position working approximately 29 hours per week. Responsibilities Respond to inbound and outbound calls providing clear and professional communication and resolving customer inquiries or issues. Follow established processes to assist customers with reservations, ticketing, permits, and other services. Effectively transfer customers to the appropriate department when needed. Seek management support when necessary for complex issues or escalations. Document customer interactions accurately according to company standards. Update customer accounts and system information accurately. Meet individual KPIs and support department goals for customer service excellence. Adhere to company policies, procedures, and performance standards. Complete all required training and coaching within set timeframes. Communicate effectively with leadership and team members during shifts, ensuring proper handoff of work. Contribute to a positive team environment by delivering best-in-class service and supporting department goals. Perform other duties as assigned to support the contact center. A flexible schedule is required, including evening or weekend hours Desired Qualifications Strong customer service skills with a professional, calm demeanor. Ability to listen attentively, demonstrate empathy, and respond to customer needs. Builds rapport with customers through friendly and professional interactions. Proficient in following scripts and documenting customer interactions. Demonstrates ownership and accountability, ensuring customers receive exceptional service. Strong communication skills, both verbal and written, with excellent attention to detail. Desired Education and Experience High School Diploma or equivalent. 1+ years of inbound contact center experience. 2+ years of customer-facing experience in a service role. Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint). Typing speed of 50+ words per minute and proficiency with telecommunication tools, chat, and SMS. Desired Hardware and Software Competency Basic proficiency in Microsoft Office Suite. Familiarity with contact center software (e.g., Amazon Connect, Verint) is a plus. General internet skills and the ability to use various online tools. General Physical Demands The below physical demands are representative of those required to successfully perform the essential functions of this job. Visual Acuity: Close visual acuity to read and analyze data on a computer monitor. Hearing Ability: Must be able to communicate effectively in person, over the phone, and through electronic media. Manual Dexterity: Operation of a phone, keyboard, mouse, and general office equipment. Repetitive Motion: Regular and consistent use of hands and fingers for typing, writing, and other computer-related tasks. Lifting and Carrying: Occasional lifting and carrying of office supplies and materials weighing up to 10 pounds. Sedentary Work and Body Position: The majority of work is performed while stationary or sitting at a desk or computer workstation. Prolonged periods of sitting and working on a computer are required. The ability to maintain the required body positions for extended periods, including sitting and using a computer is required. An ability to move within an office setting as well as departing and returning to a workstation punctually for assigned breaks periods is required.

Title: STUDENT: Call Center Operator/Faith Radio VP Area: VP - Media Department: Faith Radio Network $12.48 per hour Who We Are: Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God's Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern - St. Paul and through gospel outreach and faithfulness with Northwestern Media. Position Summary: We are looking for students who can answer incoming telephone calls during our fundraiser event; simply greet the caller and enter their information into our computer system with great attention to detail. Key Responsibilities: • Answer incoming calls, enthusiastically greeting callers • Accurately and efficiently enter caller and donation information into computer system • Keep all caller and donor information confidential Qualifications: • Must be detail-oriented, organized and self-disciplined • Able to interact with a variety of individuals in a professional, tactful and courteous manner • Have strong phone and customer service skills • Able to maintain confidential information • Must have proficient computer skills and ability to enter data accurately • Able to work independently and take initiative • Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern's mission, Doctrinal Statement and Declaration of Christian Community Key Skills: • Independent & Teamwork: Capable of working both independently and collaboratively, with minimal supervision. • Confidentiality: Maintains discretion and handles sensitive information appropriately. • Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail. • Technical Proficiency: Intermediate to advanced computer skills, including Microsoft Office and related software. • Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills. • Background Check: Must pass initial and ongoing background checks as a condition of employment. Work Environment: The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies.

Job DescriptionDescription:Are you passionate about supporting individuals and families by connecting them to much-needed services and resources? At ACAP, we've been empowering individuals and families by expanding opportunities and breaking down barriers to success for nearly 60 years. As a Customer Service-Eligibility Navigator, you will collaborate with individuals and families to enroll them in ACAP programs and connect them to other needed resources through our community partners. ACAP is hiring full-time Customer Service-Eligibility Navigators to join our team in-person at our main office in Albany, New York. Benefits Include: Paid Time Off Benefits: Sick and Personal Leave, 12 paid holidays, 403(b) with employer contribution; Insurance Benefits: Health, Dental & Vision Insurance, Employer-paid life/AD&D Insurance, Short-term/Long-term Insurance; Additional Benefits: Tuition Assistance, Employee Assistance Program (EAP), and Opportunity for Advancement! Pay starts at $21.06 per hour; Monday - Friday; 37.5 hours per week Qualifications: A high school diploma or equivalent is required, along with a minimal two years of customer service and data entry experience in a call center, social services, or other client-facing administrative setting is required. Experience conducting intake and eligibility within a human services organization, nonprofit agency, or community-based organization will also meet this requirement. An associate's degree in human services, social work, psychology, or a related field is preferred. Basic PC skills including database entry, word processing, and spreadsheet skills is required. Bi- or Multi-lingual skills are a plus. Responsibilities: Engage with customers through phone, email, and in-person meetings to foster positive relationships and provide excellent customer service; Complete customer intakes and assessments by gathering required documentation to determine eligibility for ACAP programs and services; Coordinate seamless program enrollment by connecting customers to ACAP's services and other community resources, ensuring a smooth transition for those seeking assistance; and Collect and manage data while maintaining accurate and up-to-date records. ABOUT ALBANY COMMUNITY ACTION PARTNERSHIP Be a part of an organization that values the growth of both its customers and its staff. Albany Community Action Partnership (ACAP) is a community action agency serving individuals and families living in poverty for nearly 60 years. Our services are administered through three departments: Career and Community Services, Early Childhood Education, and Energy Services. Each year, ACAP fosters opportunities for self-empowerment and enrichment in the lives of thousands of young children and families. Our mission is to partner with families and communities to expand opportunities and build stronger networks to foster upward economic mobility. No phone calls, please. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace. Requirements:

JOB PURPOSE Assist customers in initiating their purchases. Provide the highest level of customer service to maintain a positive buying experience. DUTIES AND RESPONSIBILITIES Assist customers with their purchasing selections of, but not limited to the following items: firearms, class III items, ammunition, tactical, hunting, fishing, outdoor equipment, as well as men's and women's apparel. Provide outstanding customer service. Greet customers in a timely matter as they approach your work area. Resolve customer issues to the best of your ability. Maintain the store in all of which will include sweeping, dusting, restocking, fronting, etc. Must be able to complete Federal Firearms Transfer Records (4473) and other related documents with 100% accuracy. Maintain a high working knowledge of product offerings to best advise customers in their purchasing decision. Remain impartial when making a sale, do not let personal bias negatively influence the outcome of the transaction. Efficiently close sales to meet overall store sales goals. Reports directly to store manager but frequently given daily duties or instruction from the Department Lead. A commitment to following directions is required. All other duties as assigned. QUALIFICATIONS High school diploma or GED Previous sales or customer service experience. High attention to detail. Working knowledge of 4473 paperwork and the FBI NICS system preferred. Strong problem-solving skills, and able to deal with high customer volume. Cash handling and previous cash register experience is a plus. Strong interpersonal skills, including effective communication both orally and written. Ability to lead, motivate, mentor, communicate and generally interact with people in a positive way. Positive attitude, goal driven, customer service oriented, and focused on overall strategic picture of the organization. WORKING CONDITIONS This position may require regular evening and weekend work and may include holidays as well. You may have to deal with challenging customers from time to time. PHYSICAL REQUIREMENTS Employee may experience the following physical demands for extended periods of time: Reading, writing, and speaking on all necessary forums, standing, walking, lifting up to 70 lb, climbing, stooping and sitting. Must be at least 18 years old. DIRECT REPORTS Not Applicable. Must be at least 18 years old. WE ARE AN EQUAL OPPORTUNITY EMPLOYER Export Control Compliance Notice This position may involve access to technology or software source code subject to U.S. export control laws (ITAR/EAR). Employment is contingent on verifying U.S. Person status or obtaining any necessary export license/confirming the availability of a license exception. Applicants must provide information for export control screening, which will be reviewed for compliance. Palmetto State Armory may elect not to pursue a license or exception and may decline to proceed with an applicant on that basis.

Benefits: Gas Allowance Vehicle Maintenance Payments Flexible schedule Opportunity for advancement Position: DRIVER/CUSTOMER SERVICE REPRESENTATIVEHours: 25-40 hrs/week Compensation: $20/hr + Gas+ Vehicle MaintenancePOSITION OVERVIEW:We are looking for an enthusiastic and reliable Driver to deliver produce to/from our daily Farmers Markets. This positionis ideal for someone who is passionate about healthy eating; enjoys interacting with people, and pays attention to details.RESPONSIBILITIES:Must be prompt and able to start work at 7am each day Must pick up supplies and produce from the Eat Right Atlanta warehouse every morning Must pick up produce daily from farmers and distributors at the State Farmers MarketMust deliver produce to the scheduled market for the day Set up and take down of the daily farmers market Assist sales team with market display; break down boxes; take out trash Customer service skills a plus PRODUCT KNOWLEDGE:Be prepared to answer any customer questions about produce; healthy eating; recipes; our mission; farmers marketlocations, etc... INVENTORY MANAGEMENT:Ensure that all produce orderd is picked up and delivered to the Farmers MarketManage inventory at the beginning and end of each market.Ensure the display is always fully stocked and visually appealing.Report any low stock or high-demand fruit & vegetables or products to the owners BOOTH MAINTENANCE:Keep the Farmers Market area neat, clean, and organized throughout the day.Ensure that the setup, including banners, tables, and products, is visually appealing.Maintain a professional appearance and demeanor while representing the company. QUALIFICATIONS:Must have reliable transportation (van, truck or SUV preferred) to deliver produce Must have clean driving record (no moving violations in the past 5 years) Previous delivery experience, particularly with agriculture or food, is a plus.Strong interpersonal and communication skills.Must be a team player Ability to work independently and handle multiple tasks efficiently.Ability to lift and carry items weighing up to 50 lbs Must be comfortable working outdoors in various weather conditions.Reliable transportation to and from farmers markets.HOURS & COMPENSATION:Approx 25-40 hrs/week Between 4-8 hours/day Compensation: $20/hr + gas + weekly vehicle maintenance Location: Must be willing to travel to farmers markets in, out and around Atlanta. HOW TO APPLY:Please send your resume to ************************* Compensation: $20.00 per hour Welcome We're Eat Right Atlanta and we're a Fruit & Vegetable Co-op. Our mission is to help people eat better for less. We host Farmers Markets at Hospitals, Churches, Schools and Neighborhoods in and outside of the Atlanta Area.

Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Position: CUSTOMER SERVICE/FARMERS MARKET COORDINATORPart time: 25-35 hrs/week Compensation: $20/hr POSITION OVERVIEW:We are looking for an enthusiastic and reliable Customer Service Coordinator to sell fruit & vegetables at our dailyfarmers markets. This position is ideal for someone who is passionate about healthy eating; enjoys interacting withpeople, and has strong sales skills. You will be the face of our company, engaging customers; educating them about freshand healthy produce; and driving sales. RESPONSIBILITIES:Sales & Customer EngagementAssisting with set up and take down of the farmers market booth Greet customers in a friendly and welcoming manner.Educate customers about healthy eating and fresh produce Upsell produce packages by offering bundle deals or suggesting add-ons (honey, ginger, etc...) PRODUCT KNOWLEDGE:Be prepared to answer any customer questions about produce; healthy eating; recipes; our mission; farmers marketlocations, etc... INVENTORY MANAGEMENT:Track inventory levels at the beginning and end of each market.Ensure the display is always fully stocked and visually appealing.Report any low stock or high-demand fruit & vegetables or products to the owners CASH AHNDLING & PAYMENT PROCESSING:Handle cash transactions and ensure accuracy in sales.Process credit card payments using our credit card systems Keep detailed records of daily sales and transactions.Prepare end of day reports as needed MARKETING & PROMOTIONDaily promotion of available produce at the daily markets.Encourage customers to sign up for our newsletter or follow us on social media.Distribute promotional materials (flyers, business cards) and answer any inquiries about orders. BOOTH MAINTENANCE:Keep the Farmers Market area neat, clean, and organized throughout the day.Ensure that the setup, including banners, tables, and products, is visually appealing.Maintain a professional appearance and demeanor while representing the company. QUALIFICATIONS:Previous retail or sales experience, particularly with agriculture or food, is a plus.Strong interpersonal and communication skills.Ability to work independently and handle multiple tasks efficiently.Ability to lift and carry items weighing up to 30 lbs (for booth setup and breakdown).Must be comfortable working outdoors in various weather conditions.Reliable transportation to and from farmers markets. HOURS & COMPENSATION:This is a part-time position. Approx 25-30 hrs/week Between 4-6 hours/day Compensation: $20/hr Location: Must be willing to travel to farmers markets in, out and around Atlanta. Gas $ will be provided for long distances HOW TO APPLY:Please send your resume to ************************* Compensation: $20.00 per hour Welcome We're Eat Right Atlanta and we're a Fruit & Vegetable Co-op. Our mission is to help people eat better for less. We host Farmers Markets at Hospitals, Churches, Schools and Neighborhoods in and outside of the Atlanta Area.

Job DescriptionBenefits: Gas Allowance Vehicle Maintenance Payments Flexible schedule Opportunity for advancement DRIVER/CUSTOMER SERVICE REPRESENTATIVE Hours: 25-40 hrs/week Compensation: $20/hr + Gas+ Vehicle Maintenance POSITION OVERVIEW: We are looking for an enthusiastic and reliable Driver to deliver produce to/from our daily Farmers Markets. This position is ideal for someone who is passionate about healthy eating; enjoys interacting with people, and pays attention to details. RESPONSIBILITIES: Must be prompt and able to start work at 7am each day Must pick up supplies and produce from the Eat Right Atlanta warehouse every morning Must pick up produce daily from farmers and distributors at the State Farmers Market Must deliver produce to the scheduled market for the day Set up and take down of the daily farmers market Assist sales team with market display; break down boxes; take out trash Customer service skills a plus PRODUCT KNOWLEDGE: Be prepared to answer any customer questions about produce; healthy eating; recipes; our mission; farmers market locations, etc... INVENTORY MANAGEMENT: Ensure that all produce orderd is picked up and delivered to the Farmers Market Manage inventory at the beginning and end of each market. Ensure the display is always fully stocked and visually appealing. Report any low stock or high-demand fruit & vegetables or products to the owners BOOTH MAINTENANCE: Keep the Farmers Market area neat, clean, and organized throughout the day. Ensure that the setup, including banners, tables, and products, is visually appealing. Maintain a professional appearance and demeanor while representing the company. QUALIFICATIONS: Must have reliable transportation (van, truck or SUV preferred) to deliver produce Must have clean driving record (no moving violations in the past 5 years) Previous delivery experience, particularly with agriculture or food, is a plus. Strong interpersonal and communication skills. Must be a team player Ability to work independently and handle multiple tasks efficiently. Ability to lift and carry items weighing up to 50 lbs Must be comfortable working outdoors in various weather conditions. Reliable transportation to and from farmers markets. HOURS & COMPENSATION: Approx 25-40 hrs/week Between 4-8 hours/day Compensation: $20/hr + gas + weekly vehicle maintenance Location: Must be willing to travel to farmers markets in, out and around Atlanta. HOW TO APPLY: Please send your resume to *************************

Job DescriptionBenefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement CUSTOMER SERVICE/FARMERS MARKET COORDINATOR Part time: 25-35 hrs/week Compensation: $20/hr POSITION OVERVIEW: We are looking for an enthusiastic and reliable Customer Service Coordinator to sell fruit & vegetables at our daily farmers markets. This position is ideal for someone who is passionate about healthy eating; enjoys interacting with people, and has strong sales skills. You will be the face of our company, engaging customers; educating them about fresh and healthy produce; and driving sales. RESPONSIBILITIES: Sales & Customer Engagement Assisting with set up and take down of the farmers market booth Greet customers in a friendly and welcoming manner. Educate customers about healthy eating and fresh produce Upsell produce packages by offering bundle deals or suggesting add-ons (honey, ginger, etc...) PRODUCT KNOWLEDGE: Be prepared to answer any customer questions about produce; healthy eating; recipes; our mission; farmers market locations, etc... INVENTORY MANAGEMENT: Track inventory levels at the beginning and end of each market. Ensure the display is always fully stocked and visually appealing. Report any low stock or high-demand fruit & vegetables or products to the owners CASH AHNDLING & PAYMENT PROCESSING: Handle cash transactions and ensure accuracy in sales. Process credit card payments using our credit card systems Keep detailed records of daily sales and transactions. Prepare end of day reports as needed MARKETING & PROMOTION Daily promotion of available produce at the daily markets. Encourage customers to sign up for our newsletter or follow us on social media. Distribute promotional materials (flyers, business cards) and answer any inquiries about orders. BOOTH MAINTENANCE: Keep the Farmers Market area neat, clean, and organized throughout the day. Ensure that the setup, including banners, tables, and products, is visually appealing. Maintain a professional appearance and demeanor while representing the company. QUALIFICATIONS: Previous retail or sales experience, particularly with agriculture or food, is a plus. Strong interpersonal and communication skills. Ability to work independently and handle multiple tasks efficiently. Ability to lift and carry items weighing up to 30 lbs (for booth setup and breakdown). Must be comfortable working outdoors in various weather conditions. Reliable transportation to and from farmers markets. HOURS & COMPENSATION: This is a part-time position. Approx 25-30 hrs/week Between 4-6 hours/day Compensation: $20/hr Location: Must be willing to travel to farmers markets in, out and around Atlanta. Gas $ will be provided for long distances HOW TO APPLY: Please send your resume to *************************

DUTIES AND RESPONSIBILITIES In this part time/ variable hour position, this position provides the highest level of efficiency, time-sensitive, and focused customer service for all visitors to the Anthem Community Council offices. The Customer Service Front Desk representative will answer calls on a multi-line phone system in a professional manner; forwarding callers to appropriate staff; respond to resident inquiries in a timely, focused, efficient, and accurate manner, perform general office duties, filing, special projects and other administrative duties as assigned. Provides resident and administrative support as needed. ESSENTIAL DUTIES Greet, acknowledge, and efficiently interact with residents and guests in a friendly, focused, and professional manner. General administrative duties including telephone communications, word processing, filing, copying, general correspondence, data entry using Excel, and applications such as Outlook and Caliber. Excellent, focused communications skills required for written, verbal and customer service. Must be accurate, perform quality work and maintain confidential information. Cleans and maintains the work area and other program areas by following the cleaning checklist and performing assigned tasks including setup and clean up after meetings. Includes kitchen cleanup twice daily. Maintains a safe environment for all who visit the Civic Building Ensures that established policies and procedures are enforced in a practical, safe manner. Keep accurate Incident reports and report them immediately to management. Attend staff meetings as scheduled. Maintain accurate timecard activity. Source of accurate, timely, unbiased information for residents seeking information Screen and respond to high volume of calls. Maintain conference room schedules. Process requests for mailbox keys, if and as appropriate, with all associated activities Obtain incoming mail and distribute as per current policy. Must recognize that interaction with residents and visitors should be focused and brief to respond directly to issues raised, in a professional and friendly manner, but not extending the interaction beyond addressing the issues raised and responses needed to satisfy the visitor or resident inquiry. Regular, dependable attendance and punctuality are essential functions of this position. Other duties as assigned by the manager or director. Requirements QUALIFICATION REQUIREMENTS Education: A minimum 2 years of High School completed or equivalent, previous experience in a related position helpful Experience: Experience working with various computer programs in a strong customer service environment Must have aptitude for detailed, highly effective interpersonal and problem-solving skills. Excellent communication skills are also required for this position. CPR & First Aid certifications are helpful, but not required. Schedule is flexible and variable within our 5-day work week working mornings, afternoons, or early evenings; some holidays, hours/schedules may vary. Applicants must be at least 16 years of age. Work location- Anthem Civic Building -3701 W. Anthem Way, #201, Anthem ESSENTIAL PHYSICIAL FUNCTIONS: Must be physically and intellectually capable of operating a personal computer, printer, facsimile machine, phone, and various other routine business equipment items. Ability to see well enough to read faint or partially obscured writing or printing with corrective lenses if needed. Ability to distinguish between colors. Must be able to speak, read and write English so that various types of communication may be conducted with people of various levels of education and capabilities including over the phone. Position involves (possibly for extended periods of time): sitting, standing, stooping, kneeling, reaching, pushing, pulling, twisting, bending, lifting, and carrying. Position requires ability to exert minimal force of up to 20 lbs. and occasionally up to 40 lbs. of force to move objects. WORK ENVIRONMENT Must be able to work efficiently, timely, and quickly on more than one assignment at a time with frequent interruptions, changes, and delays. Must remain alert to working conditions and aware of safety, health, and environmental concerns. Must be able to work effectively with a positive attitude and demeanor in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties. The position will primarily be working indoors in a controlled climate but will also include working in an outdoor setting with variable climate which can include rain, sleet, hail, high winds, extreme cold, extreme heat. HOURS Must be available to work hours between 7:45am-7:00 pm Monday - Friday and rotating Saturdays, and occasional Special Events.

Answers customer calls in a timely and professional manner Takes sales orders, diagnoses product issues, assists with warranty concerns and returns products as necessary Assists customers with delivery dates, open order status, assembly concerns and general account maintenance as requested Assists customers with technical support and troubleshooting of field issues Communicates with all departments to source answers to questions and concerns Provides continual follow up with customers and coworkers to ensure all are informed Understanding the office workflow and use of office equipment Works with product coordinators on new product development and enhancements. Requirements · Must have outgoing, positive personality and good with people · Must be self motivated and driven with the ability to multitask · Should have excellent problem solving abilities · Must have mechanical abilities · Must be a team player with strong communication skills · Basic computer skills of Word, Excel, and Outlook · Must have professional and friendly telephone skills · Must be detail oriented, personable, and assertive when necessary

Job DescriptionDescription: DUTIES AND RESPONSIBILITIES In this part time/ variable hour position, this position provides the highest level of efficiency, time-sensitive, and focused customer service for all visitors to the Anthem Community Council offices. The Customer Service Front Desk representative will answer calls on a multi-line phone system in a professional manner; forwarding callers to appropriate staff; respond to resident inquiries in a timely, focused, efficient, and accurate manner, perform general office duties, filing, special projects and other administrative duties as assigned. Provides resident and administrative support as needed. ESSENTIAL DUTIES Greet, acknowledge, and efficiently interact with residents and guests in a friendly, focused, and professional manner. General administrative duties including telephone communications, word processing, filing, copying, general correspondence, data entry using Excel, and applications such as Outlook and Caliber. Excellent, focused communications skills required for written, verbal and customer service. Must be accurate, perform quality work and maintain confidential information. Cleans and maintains the work area and other program areas by following the cleaning checklist and performing assigned tasks including setup and clean up after meetings. Includes kitchen cleanup twice daily. Maintains a safe environment for all who visit the Civic Building Ensures that established policies and procedures are enforced in a practical, safe manner. Keep accurate Incident reports and report them immediately to management. Attend staff meetings as scheduled. Maintain accurate timecard activity. Source of accurate, timely, unbiased information for residents seeking information Screen and respond to high volume of calls. Maintain conference room schedules. Process requests for mailbox keys, if and as appropriate, with all associated activities Obtain incoming mail and distribute as per current policy. Must recognize that interaction with residents and visitors should be focused and brief to respond directly to issues raised, in a professional and friendly manner, but not extending the interaction beyond addressing the issues raised and responses needed to satisfy the visitor or resident inquiry. Regular, dependable attendance and punctuality are essential functions of this position. Other duties as assigned by the manager or director. Requirements: QUALIFICATION REQUIREMENTS Education: A minimum 2 years of High School completed or equivalent, previous experience in a related position helpful Experience: Experience working with various computer programs in a strong customer service environment Must have aptitude for detailed, highly effective interpersonal and problem-solving skills. Excellent communication skills are also required for this position. CPR & First Aid certifications are helpful, but not required. Schedule is flexible and variable within our 5-day work week working mornings, afternoons, or early evenings; some holidays, hours/schedules may vary. Applicants must be at least 16 years of age. Work location- Anthem Civic Building -3701 W. Anthem Way, #201, Anthem ESSENTIAL PHYSICIAL FUNCTIONS: Must be physically and intellectually capable of operating a personal computer, printer, facsimile machine, phone, and various other routine business equipment items. Ability to see well enough to read faint or partially obscured writing or printing with corrective lenses if needed. Ability to distinguish between colors. Must be able to speak, read and write English so that various types of communication may be conducted with people of various levels of education and capabilities including over the phone. Position involves (possibly for extended periods of time): sitting, standing, stooping, kneeling, reaching, pushing, pulling, twisting, bending, lifting, and carrying. Position requires ability to exert minimal force of up to 20 lbs. and occasionally up to 40 lbs. of force to move objects. WORK ENVIRONMENT Must be able to work efficiently, timely, and quickly on more than one assignment at a time with frequent interruptions, changes, and delays. Must remain alert to working conditions and aware of safety, health, and environmental concerns. Must be able to work effectively with a positive attitude and demeanor in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties. The position will primarily be working indoors in a controlled climate but will also include working in an outdoor setting with variable climate which can include rain, sleet, hail, high winds, extreme cold, extreme heat. HOURS Must be available to work hours between 7:45am-7:00 pm Monday - Friday and rotating Saturdays, and occasional Special Events.

OUR CORE PURPOSE: As an expression of God's love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported. ABOUT THIS ROLE: The Call Center Operator will be accountable to create an environment of appreciation and professionalism for all donors who contact St. Matthew's House. They should be able to multitask, answer incoming calls and effectively handle all customer service issues; while maintaining a positive demeanor during stressful, high volume situations. Must be a performance driven individual who strives to achieve the highest quality of customer service. Job Duties and Responsibilities: Assist the organization in meeting and exceeding our standard productivity goals, which can be measured by a 90% or greater weekly NPS score on donor reviews. Establish a level of trust between St. Matthew's House and its donors by following through on every call received. Ensure our donors fully understand the mission to which they are donating. Handle scheduling communications with donors; such as pickup confirmations, cancellations and reschedules. Properly acknowledging donors after they make a donation in various ways, including telephone calls and/or written correspondence. Enter data into the SMH T-Drive and maintain logs, activities and other information. Provide excellent public relations and demonstrate strong communication skills with donors and colleagues. Maintain positive team, building relationships with fellow employees. Safety is foremost in all we do; this position must take that into consideration for every decision made. Perform related work as required. Requirements Education: High School diploma or equivalent preferred Experience: Minimum 1-year experience in customer service strongly preferred Confidentiality: Works with confidential information Working Conditions: Mainly office-based, warehouse and surrounding area. Flexible work hours; this position requires some overtime/holidays.

Job DescriptionDescription: OUR CORE PURPOSE: As an expression of God's love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported. ABOUT THIS ROLE: The Call Center Operator will be accountable to create an environment of appreciation and professionalism for all donors who contact St. Matthew's House. They should be able to multitask, answer incoming calls and effectively handle all customer service issues; while maintaining a positive demeanor during stressful, high volume situations. Must be a performance driven individual who strives to achieve the highest quality of customer service. Job Duties and Responsibilities: Assist the organization in meeting and exceeding our standard productivity goals, which can be measured by a 90% or greater weekly NPS score on donor reviews. Establish a level of trust between St. Matthew's House and its donors by following through on every call received. Ensure our donors fully understand the mission to which they are donating. Handle scheduling communications with donors; such as pickup confirmations, cancellations and reschedules. Properly acknowledging donors after they make a donation in various ways, including telephone calls and/or written correspondence. Enter data into the SMH T-Drive and maintain logs, activities and other information. Provide excellent public relations and demonstrate strong communication skills with donors and colleagues. Maintain positive team, building relationships with fellow employees. Safety is foremost in all we do; this position must take that into consideration for every decision made. Perform related work as required. Requirements: Education: High School diploma or equivalent preferred Experience: Minimum 1-year experience in customer service strongly preferred Confidentiality: Works with confidential information Working Conditions: Mainly office-based, warehouse and surrounding area. Flexible work hours; this position requires some overtime/holidays.

The Member Service Coordinator interacts with a variety of individuals via telephone, electronic media and in person. This is a high volume fast paced service environment. Responsible for responding to customer inquiries, managing member records, actively promoting DAHLC and Mayo Clinic Healthy Living services, scheduling appointments, patient registration, customer check-in/check-out, payment transactions, desk functions, and supporting pre/during/post customer needs. Actively serves as a direct contact or resource to customers. Support the DAHLC multi-line telephone operation and service desks. Knowledgeable of services and programs offered at the Healthy Living Center (HLC) and promoting Healthy Living philosophy. Creates Mayo Clinic Access cards (MCIAC) for eligible non- Mayo customers of the HLC. Responsible for maintaining building safety and security, solving problems and responding to immediate operational issues as they arise. Identifies and analyzes problems and recommends changes to improve work unit effectiveness. Responds to all emergencies within the center with an AED device and applies proper water safety response protocol for pool emergencies. Exercise sound judgment, during stressful situations and takes appropriate action. High school diploma and four years customer service experience or an Associate's Degree. BLS skills; computer proficiency in MS Word, Excel, PowerPoint, Outlook; effective in a team environment, organized, self-motivated, and possess excellent time management skills.Basic Life Saving (BLS)- must be successfully obtained within the first 30 days of employment.