Medical transcriptionist jobs in Pine Hills, FL

Classification: Non-Exempt Primary Site: Embrace Health- Orlando, Florida Work Schedule: Monday through Friday Increase your chances of an interview by reading the following overview of this role before making an application. - 8:30 am to 5:00 pm (may be required to work some weekends) Status: Full Time Physical Requirements: Sitting, standing walking, lifting up to 25 lbs., pulling, reaching, kneeling, bending, repetitive motions. Team Assignment: Medical Reports To: Medical Administrative Assistant Position Summary: The Medical Assistant will provide patient care under the direct supervision of the medical provider and lead clinical staff support. ESSENTIAL JOB DUTIES Responsibilities: Provide necessary support to physicians, nurse practitioners, physician assistants, and support staff. Accurately record patient health history information and vital signs into the electronic record Administer medications and treatments as ordered by medical providers. Assist providers as needed with procedures and referrals. Educate patients regarding diagnosis, medications, treatments, and testing. Contact patients as necessary regarding pending appointments, results, and patient concerns Ensure supplies stocked and available in each room and are being used properly. Schedule follow-up appointments for patients seen on day of service. Obtain pertinent health information and transfer information to EHR. Assist staff as needed to ensure uninterrupted workflow. Participate in outreach events. Qualifications: A Registered/Certified Medical Assistant in the State of Florida -must be achieved within 6 months of employment. Basic Computer skills Cross trained in the back and front office. Phlebotomy Skills Basic EKG Skills Basic Skills in Vision and Hearing Screening Knowledge of AthenaOne software preferred Bilingual Creole and/or Spanish a plus Work Ethic Professional approach to managing patient conflicts. Versatile and accommodating to ensure the efficiency of the clinic. Capable of multi-tasking and establishing priority levels Excellent customer service support Committed to the Mission of the Organization Medical Assistant Performance Standards Punctuality: Medical assistants are expected to arrive on time and be ready to work at their scheduled time. All MA's must give a minimum of 2 weeks advanced notice to their supervisor if they are going to be absent. No more than 2 MA's can be off on the same day, with the exception of emergencies. Appearance: MA 's are expected to look professional wearing the designated uniform with logo, name badge, and closed, clean shoes. Attendance: Medical assistants are expected to be at work on their scheduled days except for times of vacation, illness, or unexpected emergencies. Tardiness occurs 15 minutes after scheduled start time. Three tardies will result in verbal warning. Six tardiness will result in written reprimand. MA 's are required to attend and remain until the duration of all staff meetings unless excused by their supervisor. Three absences will result in verbal warning. Six absences will result in written reprimand. Accumulation in tardiness and absences will affect merit raises. NO CALL -NO SHOW results in immediate termination. Attentiveness: Medical assistants are expected to give each patient their full undivided attention. MA's are expected to work patients up in a timely and efficient manner. All necessary tasks needed for the provider to exam and treat the patient should be completed prior to the provider's entrance into the exam room. Cooperation: Medical assistants are expected to assist each other to fulfil tasks as needed. No more than two medical assistants should be at lunch or on break when providers are still in the clinic. MA's are expected to be flexible and demonstrate a desire to ensure the success of the health center in its daily operations. Safety: Medical assistants are expected to maintain clean and staff patient and work environment. MA 's are expected to use Universal Precautions when handling blood, bodily fluids, and administering medications. MA's are expected tb practice safe techniques when it comes to the administration of medication and treatments. Responsiveness: MA's are expected to check their voicemails multiple times throughout the day, and are required to return patient phone calls immediately or within 24 hours of the message being left. MA's are expected to check their emails daily and be aware of any updates from EH staff. All MA's are required to use EHR and maintain a minimum task list. Productivity: MA 's are responsible for assisting providers meet their performance expectations by: being in contact with the front desk, assuring that lab, radiology, and medical records are available prior to the patients appointment, explaining to patients the process of urgent care and primary care. Communication: MA's are expected to reiterate the provider's instructions to patients at every visit. MA's are expected to provide patients with follow-up appointments, and call patients to remind them of their appointments to reduce the number of walk-in visits related to exacerbations or refill requests. Documentation: MA's are expected to accurately and promptly input pertinent patient data into the EHR. Documentation includes telephone communication, status of referrals, instructions to patients regarding clinical concerns. MA's are expected to increase their knowledge and understanding of community health medicine. MA's are an integral part of the medical team and should stay current with the latest advances in this specialty practice. Medical Assistant and Performance Standards Acknowledgement To fulfill our mission of providing high quality health care services to our patients and establishing the organization as the gold standard of community, it is vital each team member understands their role and responsibilities. Each staff member will execute these standards of care in a manner that demonstrates care and concern for patients, staff, and the organization. xevrcyc Failure to comply with these standards and fulfill the requirements of the job description will result in disciplinary action for the employee to include verbal and/or written reprimand, suspension, or termination.

Here at CiNQ Recruitment, we believe in finding the right fit, for you and our clients. Whether you seek long-term employment solutions for your business or your next career move, we understand the importance of individual and business needs. With over 30 years of successful staffing and recruiting experience, we excel at providing passive candidates with the right skills and cultural fit for specialized positions. Here is the opportunity to work with an exciting pharmaceutical company. Job title: CTMS Transcriptionist/ Medical Transcriptionist Job Type: 8 month contract to possible perm Shift: Mon- Fri, 8am-5pm Pay Rate: $18/hr **NON-CLINICAL PATIENT CARE QUALIFICATIONS***Background Check - Drug Screening - Health & Background Screening Attestation - OIG and GSA/SAM - Influenza - 2 Professional References or Employment Verification - AHS Education Verification - I-9/ photo ID - AHS Confidentiality Agreement - AHS Facility Specific Job Description - AHS Orientation Acknowledgement - Application - BARE Facts Assessment and Test - Florida Orientation Packet Job Duties & Responsibilities: • Enter data and information into the identified database using specified information from Excel Spreadsheets and other sources • Ensure data security and maintain confidentiality; adhere to organizational HIPAA and safety measures • Routinely check for discrepancies within the database and systems, following company processes to resolve all conflicts • Recommend changes to the system if inefficiencies present themselves • Verify information for accuracy, making corrections and updating data when needed • Delete data when it is no longer relevant and eliminate duplicate data from the system • Ensure information is stored in appropriate backup files • Collaboratively work as part of a team in order to achieve a common goal • Transcribe Excel information into identified database, Clinical Conductor Management System • Utilize and understand Clinical Conductor Management System; working alongside project managers to fulfill information as needed while hitting timely deadlines • Perform other duties as needed for department efficiency Required Skills and Experience: • Knowledge of medical terminology • Strong computer skills - MS Word and Excel • Excellent verbal and written communication skills including the ability to interact with varied professionals • Data entry within hospital system or healthcare facility • Minimum of six (6) month data entry experience • Ability to work independently with demonstrated high attention to detail • Self-motivated with good time management and organizational skills Preferred Skills and Experience: • 1+ year data entry experience within hospital system or healthcare facility • Experience with medical/insurance billing preferred • Experience working in a clinical research environment a plus • Knowledge of electronic management systems for research, especially Clinical Conductor Management System Education: • Required: High School Diploma • Preferred: Associates Degree, Bachelor's Degree Job Types: Full-time, Contract Pay: $17.50 - $18.00 per hour Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: Float Travel Medical Assistant (MA) Reports To: Director, Physician Practice Operations Employment Type: Full-Time | Travel Required Hours 7-5 We are seeking an exceptional Float Travel Medical Assistant to join our team. This role is designed for a highly motivated, clinically strong, and flexible individual who can seamlessly support multiple practice locations. The ideal candidate is reliable, professional, and thrives in a fast-paced, patient-centered environment. Key Responsibilities Patient Care & Clinical Support * Room patients and prepare them for their visit * Obtain and record vitals accurately * Assist providers with documentation of patient encounters and procedures * Answer patient phone calls and address inquiries professionally Medical Documentation & Data Entry * Enter patient information into the EMR system * Complete visit documentation and surgical notes * Ensure accurate and timely record-keeping Administrative Duties * Check-in and check-out patients efficiently * Schedule procedures and follow-up appointments * Complete visit-related tasks such as faxing and scanning medical records Requirements Strong computer and typing skills (above-average speed preferred) Excellent written & verbal communication skills Ability to multitask in a fast-paced medical setting Prior experience in healthcare, medical scribing, or EMT work is a plus but not required Reliable transportation and willingness to travel across regional practice sites Why Join Us? Hands-on clinical experience in a growing Interventional Pain practice Ideal for pre-med, pre-PA, nursing, and healthcare-focused students Supportive team environment with opportunities for learning and growth Exposure to a variety of clinical settings and providers Competitive compensation #300

20 years ago we set the standard for medical scribes. Today we're redefining it. ScribeAmerica is a growing organization with real opportunities to advance your career in the healthcare field. Join physicians and providers on the front lines and gain valuable experience as a medical scribe. We're proud to be acknowledged as a "Best Places to Work '' by Forbes magazine and to have won an Early Talent Award for 2023 from Handshake as one of the Top Employers of Gen Z. What you need to excel as a medical scribe * Commit to ScribeAmerica for up to 1 year * Be flexible enough to work 2 shifts per week * Ability to type over 40 WPM Medical Scribe Job Description * Accompany providers during patient visits to assist in documenting the provider assessment and exam * Gain substantial knowledge in how to appropriately document patient history, physical exams, assessments, diagnostic results, medical procedures, treatment plans, medical opinions of consultants, diagnoses, medication/prescription information, and follow-up instructions * Navigate the facility computer system and electronic medical record * Monitor pending labs and radiology orders for results to help guide patient care * Review past history and test results on patients which are critical in driving medical decisions by your provider * Adhere to medical facility's compliance requirements and ScribeAmerica's company policies and procedures Joining ScribeAmerica team includes these benefits * Over 3000 work locations across the US and Canada * On the job training including Scribe University and Clinical Training * We are partnered with hospitals and ambulatory sites across the country, and staff over 50 specialties * Opportunities to travel, work in person, by video, or in our digital solutions space * Flexible scheduling-full-time and part-time positions * Connections with universities, career advisors, and professional schools * Comprehensive Health Insurance, and 401k for full-time employees * A focus on Diversity, Equity and Inclusion * A fun and impactful team culture Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Generally required to stand, walk, sit, use hands, handle documents, bend and stoop as needed, and reach with hands and arms. * Regularly required to use a keyboard and computer. * Ability to sit or stand in front of a computer for several hours a day. * Wages may vary depending on experience, location and state* ScribeAmerica provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. In addition to federal law requirements, ScribeAmerica complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ScribeAmerica expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. Improper interference with the ability of ScribeAmerica's employees to perform their job duties may result in discipline up to and including discharge.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 The Navy relies on exceptional medical personnel to keep our servicemen and women healthy. As a Hospital Corpsman, youll get to try your hand at just about everything while making a huge difference for the Sailors you serve. RESPONSIBILITIES Hospital Corpsmen (HM) assist health care professionals in providing medical care to Navy personnel and their families. They may function as clinical or specialty technicians, medical administrative personnel and healthcare providers at medical treatment facilities. Specifically, Hospital Corpsmen may be called upon to: Perform emergency medical treatment on SEALs, Seabees, Marines and other military personnel injured in the field, as well as on Sailors aboard ships or aircraft Perform emergency dental treatment as well as construct dental crowns and bridges, process dental X-rays and operate X-ray equipment Serve as an operating room technician for general and specialized surgery Help administer a wide range of preventive care and medications, including immunizations and intravenous fluids Conduct physical examinations and assisting in the treatment of diseases and injuries Maintain patient treatment records, conduct research and perform clinical tests Assist Navy Physicians and Nurses in a variety of medical fields, including, but not limited to: radiology, physical therapy, phlebotomy, dental, surgery, family medicine, pathology, womens health and more PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT As a Hospital Corpsman, you have the most diverse range of work environments available in the Navy. Your job will likely take you all over the worldand far out of your comfort zone. As a Hospital Corpsman, you could be assigned to a Navy medical treatment facility, like an on-base hospital or clinic. You could also work on an aircraft carrier in the middle of the ocean or a submarine in the depths of the sea. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Hospital Corpsmen in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Exhibit proficiency in all of the following : blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws Additional Information Please call me @ ************ to discuss details of this job .

Medical Assistant Bilingual English & Spanish $20/HR - $23/HR, Orlando, FL Private Practice Wonderful Doctor and Support Staff! Full Time or Part Time Monday - Thursday 9am - 5pmNO Nights or NO Weekends! Benefits Please Apply By CV or Resume

WHO WE ARE NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid. NeueHealth delivers clinical care to health consumers through our owned clinics - Centrum Health and Premier Medical - as well as unique partnerships with affiliated providers across the country. We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. Through our value-driven, consumer-centric approach, we are committed to transforming healthcare and creating a better care experience for all. JOB SUMMARY Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments and maintaining medical records. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician. DUTIES & RESPONSIBILITIES The Medical Assistant job description is intended to highlight major responsibilities within the role, but it is not limited to these items. Taking Patient Vital Signs Taking Medical Histories Preparing Patients for Medical Tests and Examinations Assisting Physicians During Examinations Explaining Medical Procedures to Patients Sterilizing Medical Instruments Removing Sutures Calling or electronic entering Prescriptions into Pharmacies Preparing Patients for X-Rays Administering Topical, Oral, or Intramuscular Medications Transcribing all notes and documents related to treatments. Other duties as assigned Travel to clinics within the region as needed for business operation or staffing coverage requirements. EDUCATION AND PROFESSIONAL EXPERIENCE High School Diploma or GED equivalent Certification as a Medical Assistant or diploma from an accredited school is highly preferred. A minimum of one year experience as a Medical Assistant in a clinic, physician practice or urgent care setting PROFESSIONAL COMPETENCIES Strong knowledge of medical correspondence, managing electronic medical records Excellent customer service skills Experience as a Phlebotomist is desirable but not required. Excellent verbal and written communication skills Team player, able to work with provider and other team members of the care team. Bilingual (English and Spanish) As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of NeueHealth, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Come launch the next step in your career where America launched its Space Program. Brevard Health Alliance, Brevard County's only Federally Qualified Health Center, is currently recruiting for a Medical Assistant to join us in the heart of Brevard County's Space Coast. Since 2005 our focus has been on putting the "community" in Community Health while delivering healthcare to more than 60,000 unique patients annually. Brevard Health Alliance offers competitive salaries, a comprehensive hiring package that includes Medical, Dental, Vision, Short and Long-term Disability Coverage and a 401K with company match, a generous personal leave program, a National Health Service Corps (NHSC) Approved Site for Loan Repayment and Qualified Employer for Public Service Loan Forgiveness, tuition assistance for continuing education, professional development, and the opportunity for upward mobility. We are expanding, we are growing. If you would like the genuine opportunity to make a profound difference in the delivery of primary care and community health, we invite your interest and application after reviewing the specifics and requirements for the Medical Assistant listed below. This position is for 3-12 hour shift and one 4 hour shift (optional). Week one: Monday-Wednesday, Week two: Thursday -Saturday. Ability to work this schedule is required. POSITION SUMMARY The Medical Assistant (MA) provides high quality, care for culturally diverse populations with acute and/or chronic illness in the Brevard Health Alliance outpatient care setting. They must be able to promote a safe environment for all patients including those with altered sensorium due to medication or an acute or chronic illness. MAs are responsible for collecting data, document using appropriate forms and electronic health records, follow policies, protocols and guidelines, adhere to policies and evaluate resources for each shift. Within their scope of practice, the MA performs routine administrative and clinical duties to assist the nurse, MD/DO/APRN/ or PA as part of the medical home healthcare team. The MA is accountable to the Manager of the assigned area with scope of practice and clinical competence oversight by the Director of Clinical Operations or designee. GENERAL EDUCATION REQUIREMENTS * High School Diploma or General Equivalency/Educational Diploma (GED) * Graduate from an accredited Medical Assistant Program or associate degree in Medical Assisting or one-year verifiable related experience as a Medical Assistant * National Commission for Certifying Agencies (NCCA) Accredited Medical Assistant Certification or Registration or one-year verifiable related experience as a Medical Assistant o Verifiable related experience as a Medical Assistant for a minimal of 2 years could be accepted in lieu of above requirements. ADDITIONAL QUALIFICATIONS * Current BLS/CPR Certification from American Heart Association * Knowledge of medical terminology, Health Insurance Portability and Accountability Act (HIPAA) compliance and basic clinical exam procedures * Proficient using an Electronic Medical Record PRIMARY ACCOUNTABILITIES Primary Accountabilities of the MA include, but are not limited to the following: * Complete patient chart within established standards. Enter all applicable data into Electronic Medical Record (EMR). Verify chart for accuracy and completeness within established standards * Prepare exam rooms for patient examination, keeping the rooms neat and clean between visits * Prepare patient for examination and interview patient to record vital signs and medical histories * Perform routine screening tests and assist the Provider with exams and minor procedures * Change dressings, apply bandages, remove sutures, and perform other first aid procedures * Perform routine laboratory tests, Electrocardiogram (EKG) and report results. Ensure all in clinic performed testing recorded in appropriate log books * Administer medications or vaccinations as directed by Physician * Acts on behalf of the Provider to authorize drug refills under direction of the Provider and provide prescription information to pharmacies per BHA protocol * Clean and sterilize equipment and dispose of contaminated supplies or biohazard waste in accordance with Occupational Safety and Health Administration (OSHA) standards * Discharge patients at the end of the visit and communicate with business staff to ensure appropriate scheduling of patients; maintain compliance with all department protocols, policies, procedures, and HIPAA * Communicate openly with Managers, Director of Nursing or designee regarding any clinic issues or concerns * Collaborate with integrated clinical team to ensure patients' medical needs are met in an efficient and timely manner * Participates in departmental continues quality improvement efforts * Assists with indigent medication program, as applicable * Enters dispensed medication onto excel spreadsheet and reconciles pharmacy inventory as applicable * Ensures pediatric patients are up to date on all immunizations and are entered correctly into EMR and Florida Shots * Maintains lab and medical equipment Quality assurance (QA) as needed, and ensures QA's are being done appropriately * Based upon education and experience, MA may serve as a resource and preceptor for other MAs, or provide oversight for day-to-day operations of the clinical area * Documents in a timely, accurate, and concise manner. * Performs daily duties and quality controls including but not limited to: * AED check * HgbA1C and Glucometer quality controls * Medication refrigerator temperature * Clean and Dirty utility room checks * Stocking supplies * Checking for expired supplies and medications * Prepares, administers and documents medications with alertness to actions, side effects, adverse reactions and contraindication following BHA policies/procedures. * Makes observations and reports changes in the patient's condition and other significant observations to appropriate team members verbally and/or in writing. * Recognizes the signs of potential or active disruptive behavior and quickly intervenes with appropriate therapeutic interventions. * Communicates effectively with a variety of individuals and functions calmly in situations, which require a high degree of sensitivity, tact, and diplomacy. * Adheres to ethical principles and standards while maintaining appropriate professional boundaries when delivering care. * Maintains confidentiality. Performs nonstandard and specialized practical nursing activities according to scope of practice. * Performs competent care for patients using the Medical Home model, specific duties include but are not limited to: * Gather information from non-scheduled patients such as a chief complaint to document and communicate information to the Nurse and/or healthcare team. * Check patients in for appointments and gather vital signs. * Orders labs and diagnostic tests appropriate for the scope of practice following policy/protocol. * Answer desktop alters and messages within 24-48 hrs. Call back patients within 24-48 hrs. * Evaluate and work to close clinical gaps as indicated * Perform daily huddle with healthcare team * Participate in reaching annual Patient Satisfaction goals * Perform pre-appointment phone calls and chart preparation * Perform other administrative or clinical duties as assigned * Takes ownership and represents Brevard Health Alliance's mission and organizational goals established by the executive committee. These include, but are not limited to: Productivity, Quality, Patient Satisfaction, and Employee Retention. It is the duty of each BHA employee to incorporate these goals into all daily work routines and strive to achieve and surpass all goals by working as a team. The mission and goals of BHA will be incorporated into each associate's performance plan to be evaluated annually

The Medical Assistant is a professional multi-skilled person dedicated to assisting in all aspects of medical practice under the direct supervision and responsibility of a physician. This practitioner assists with patient care management and executes administrative and clinical procedures. Competence in the field also requires that a medical assistant adhere to ethical and legal standards of professional practice, recognize and respond to emergencies and demonstrate professional characteristics. Clinical Responsibilities Under the direct supervision and responsibility of a licensed physician, a medical assistant may undertake the following duties: o Perform clinical procedures to include: o Performing aseptic procedures o Taking vital signs o Preparing patients for the physicians care o Performing venipunctures and non-intravenous injections o Observing and reporting patients signs or symptoms o Administering basic first aid o Assisting with patient examinations or treatments o Operating office medical equipment o Collecting routine laboratory specimens as directed by the physician o Administering medication as directed by the physician (Exception: medications requiring dosage calculation) o Performing basic laboratory procedures o Performing office procedures including all general administrative duties required by the physician If a licensed physician is not on-site, a medical assistant is prohibited from performing the following: o Nursing activities that include the use of the nursing process and require the special knowledge, nursing judgment or skills of a registered or practical nurse, including: o The initial nursing assessment or any subsequent assessments o Prohibited from completing Review of Systems in the EMR o Prohibited from performing injections (medication and/or vaccines) o Prohibited from administering medication(s) Medical Assistant o Prohibited from performing aseptic procedures including wound care, dressing changes, etc. o The determination of the nursing diagnosis or interpretations of nursing assessments o Establishment of the nursing care goals and development of the plan of care o Evaluation of progress in relationship to the plan of care o Those activities for which the unlicensed assistive personnel has not demonstrated competence Additional Position Expectations and Responsibilities o Act as first level contact for the providers and support staff in trouble shooting issues o Ensure patients are properly check-in for clinical visits via Electronic Medical Record (EMR) o Ensure patients are properly checked-out after every clinical visit and depart with required paperwork o Schedule patients? appointments following company protocol o Ensures patient documentation is fully completed and recorded via the Electronic Medical Record (EMR) o Ensures that external third party documentation (i.e. labs, reports, consultations) are collected and sent to scan as appropriate o Expected to complete 48-hour chart check and contacts patient/referral providers if further information is needed o Expected to answer phones, check and returns voicemail messages in a timely manner o Expected to respond to all correspondence and tasks (via letter, email, fax) in a timely manner o Expected to have knowledge of standard (universal) precautions o Expected to be able to read and comprehend simple instructions, short correspondence and memos o Expected to be proficient in all computer software utilized for patient care o Expected to participate as part of a multi-disciplinary team, within the scope of practice to provide patient care and other patient need in a safe, timely manner o Expected to complete all necessary documentation, department logs and reports o Expected to keep unit clean, restock rooms as needed, and assist with ordering supplies o Expected to communicate effectively with all members of the patient care team o Other duties as assigned Minimum Qualifications o High school diploma or general education degree (GED) required o Completion of Medical Assistant training is required o Current Basic Life Support (BLS) certificate is required o Must have good written and verbal communication skills o Computer knowledge Medical Assistant Preferred Qualifications o At least one year of related work experience o Certification by the American Association of Medical Assistants o Registered by the American Medical Technologists o Bilingual (English-Spanish or English-Haitian Creole) a plus Physical Requirements o Ability to stand, walk or view a computer screen for extended periods of time o Ability to use hands and fingers to handle or feel o Ability to reach with hands or arms o Ability to perform repetitive hand and wrist motions for extended periods of time o Ability to effectively talk and listen to patients Relationship Reporting Reports to the Clinical Manager

Summary/Objective: A Medical Scribe is essentially a personal assistant to the provider; performing documentation in the EHR, gathering information for the patient's visit, and partnering with the provider to deliver efficient patient care. Essential Functions * Interprets and records information from physician accurately and in a timely manner while utilizing medical terminology and completing records per documentation guidelines/procedures within the EHR while facilitating smooth work flow with physician. * Submits orders into computer as directed by physician. * Performs any other duties as directed by physician or supervisor. Requirements Required Education and Experience: High school diploma or GED. Completion of an accredited Medical Assistant program or 1 year of Medical Assistant work experience within the last 2 years. Medical Assistant Certification must be obtained within 90 days of employment. Current BLS certification or to be completed within first 90 days of employment.

JOB SUMMARY: The Certified Medical Assistant - II is responsible for directly supporting the Medical Staff. The primary task is to enter data and notes into Electronic Health Record system. A successful Medical Assistant will be well versed in psychiatry, capable of understanding mental status, and the use of psychotropic medications. Medical Assistants (MA) must have knowledge of the behavioral healthcare field, medical terminology, use of an electronic health records system and ability to maintain effective and organized systems to ensure timely patient flow. The CMA-II functions under direct supervision of the Medical Staff when determining competencies and performing clinical tasks during patient care. ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Administrative Duties: * Entering/maintaining electronic health records * Answering telephones and greeting patients with outstanding customer service * Updating and filing patient medical records * Coding and filling out insurance forms * Scheduling appointments * Arranging for hospital admissions and laboratory services * Handling correspondence, billing, and bookkeeping Clinical Duties: * Taking medical histories, explaining treatment procedures to patients, preparing patients for examination * Assisting the physician during exams * Collecting and preparing laboratory specimens, drawing blood, performing basic laboratory tests * Instructing patients about medication and special diets * Preparing and administering medications as directed by a physician, authorizing prescription refills as directed * Taking electrocardiograms, removing sutures and changing dressings Patient Liaison: * Medical assistants are instrumental in helping patients feel at ease in the physician's office and often explain the physician's instructions * LSBC reserves the right to change the location of work and that an employee may be required to work from any office or department of the company as the need arises or due to company demands. * Participate consistently in all in-service training programs. * The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance. * The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers. * Willingness to abide by the company's published rules and regulations COMPETENCIES: Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful. * Serving Our Consumers: Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty. o Consumer Focus: Building strong consumer relationships and delivering consumer-centric solutions. o Values Differences: Recognizing the value that different perspectives and cultures bring to an organization. * Effective Communication: Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message. o Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. o Manages Conflict: Handling conflict situations effectively, with a minimum of noise. * Continuous Improvement: The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality. o Resourcefulness: Securing and deploying resources effectively and efficiently. o Cultivates Innovation: Creating new and better ways for the organization to be successful. * Expertise: Demonstrating proficiency of an employee's skill or knowledge within their field of practice. o Drives Results: Consistently achieving results, even under tough circumstances. JUDGMENT/DECISION MAKING: Must be able to assure consumer confidentiality while maintaining open lines of communication. Must have the ability to identify potential and actual issues relating to the safety of consumers and solve or refer to the appropriate individual. Uses sound judgment in meeting the responsibilities and performing the duties of the position. EDUCATION & EXPERIENCE: * Education: * High school diploma or GED required * Medical Assistant Certification in the state of Florida required * Experience: * Minimum of One (1) year experience in a behavioral health environment required * Minimum of One (1) year experience as a medical assistant required TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually. Other training and/or professional development may be assigned due to evolution of programs. POSITION CONTENT: This job description is not intended to be and should not be construed as an all inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, and/or remove duties and assign other duties as necessary.

20 years ago we set the standard for medical scribes. Today we're redefining it. ScribeAmerica is a growing organization with real opportunities to advance your career in the healthcare field. Join physicians and providers on the front lines and gain valuable experience as a medical scribe. We're proud to be acknowledged as a "Best Places to Work '' by Forbes magazine and to have won an Early Talent Award for 2023 from Handshake as one of the Top Employers of Gen Z. What you need to excel as a medical scribe * Commit to ScribeAmerica for up to 1 year * Be flexible enough to work 2 shifts per week * Ability to type over 40 WPM Shift Times Everyday: 6am-6pm, 9am-9pm, and 6pm-6am Our ideal candidate will be flexible enough to work a minimum of two of the 8+ hour shifts per week highlighted above. However, we welcome applicants with different availability as we strive to accommodate a diverse range of schedules. If your availability doesn't align exactly with these hours, please don't hesitate to apply as schedule times can/do change! Medical Scribe Job Description * Accompany providers during patient visits to assist in documenting the provider assessment and exam * Gain substantial knowledge in how to appropriately document patient history, physical exams, assessments, diagnostic results, medical procedures, treatment plans, medical opinions of consultants, diagnoses, medication/prescription information, and follow-up instructions * Navigate the facility computer system and electronic medical record * Monitor pending labs and radiology orders for results to help guide patient care * Review past history and test results on patients which are critical in driving medical decisions by your provider * Adhere to medical facility's compliance requirements and ScribeAmerica's company policies and procedures Joining ScribeAmerica team includes these benefits * Over 3000 work locations across the US and Canada * On the job training including Scribe University and Clinical Training * We are partnered with hospitals and ambulatory sites across the country, and staff over 50 specialties * Opportunities to travel, work in person, by video, or in our digital solutions space * Flexible scheduling-full-time and part-time positions * Connections with universities, career advisors, and professional schools * Comprehensive Health Insurance, and 401k for full-time employees * A focus on Diversity, Equity and Inclusion * A fun and impactful team culture Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Generally required to stand, walk, sit, use hands, handle documents, bend and stoop as needed, and reach with hands and arms. * Regularly required to use a keyboard and computer. * Ability to sit or stand in front of a computer for several hours a day. * Wages may vary depending on experience, location and state* ScribeAmerica provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. In addition to federal law requirements, ScribeAmerica complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ScribeAmerica expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. Improper interference with the ability of ScribeAmerica's employees to perform their job duties may result in discipline up to and including discharge.

The Medical Assistant (MA) provides high quality, care for culturally diverse populations with acute and/or chronic illness in the Brevard Health Alliance outpatient care setting. They must be able to promote a safe environment for all patients including those with altered sensorium due to medication or an acute or chronic illness. MAs are responsible for collecting data, document using appropriate forms and electronic health records, follow policies, protocols and guidelines, adhere to policies and evaluate resources for each shift. Within their scope of practice, the MA performs routine administrative and clinical duties to assist the nurse, MD/DO/APRN/ or PA as part of the medical home healthcare team. The MA is accountable to the Manager of the assigned area with scope of practice and clinical competence oversight by the Director of Clinical Operations or designee. GENERAL EDUCATION REQUIREMENTS * High School Diploma or General Equivalency/Educational Diploma (GED) * Graduate from an accredited Medical Assistant Program or associate degree in Medical Assisting or one-year verifiable related experience as a Medical Assistant * National Commission for Certifying Agencies (NCCA) Accredited Medical Assistant Certification or Registration or one-year verifiable related experience as a Medical Assistant o Verifiable related experience as a Medical Assistant for a minimal of 2 years could be accepted in lieu of above requirements. ADDITIONAL QUALIFICATIONS * Current BLS/CPR Certification from American Heart Association * Knowledge of medical terminology, Health Insurance Portability and Accountability Act (HIPAA) compliance and basic clinical exam procedures * Proficient using an Electronic Medical Record PRIMARY ACCOUNTABILITIES Primary Accountabilities of the MA include, but are not limited to the following: * Complete patient chart within established standards. Enter all applicable data into Electronic Medical Record (EMR). Verify chart for accuracy and completeness within established standards * Prepare exam rooms for patient examination, keeping the rooms neat and clean between visits * Prepare patient for examination and interview patient to record vital signs and medical histories * Perform routine screening tests and assist the Provider with exams and minor procedures * Change dressings, apply bandages, remove sutures, and perform other first aid procedures * Perform routine laboratory tests, Electrocardiogram (EKG) and report results. Ensure all in clinic performed testing recorded in appropriate log books * Administer medications or vaccinations as directed by Physician * Acts on behalf of the Provider to authorize drug refills under direction of the Provider and provide prescription information to pharmacies per BHA protocol * Clean and sterilize equipment and dispose of contaminated supplies or biohazard waste in accordance with Occupational Safety and Health Administration (OSHA) standards * Discharge patients at the end of the visit and communicate with business staff to ensure appropriate scheduling of patients; maintain compliance with all department protocols, policies, procedures, and HIPAA * Communicate openly with Managers, Director of Nursing or designee regarding any clinic issues or concerns * Collaborate with integrated clinical team to ensure patients' medical needs are met in an efficient and timely manner * Participates in departmental continues quality improvement efforts * Assists with indigent medication program, as applicable * Enters dispensed medication onto excel spreadsheet and reconciles pharmacy inventory as applicable * Ensures pediatric patients are up to date on all immunizations and are entered correctly into EMR and Florida Shots * Maintains lab and medical equipment Quality assurance (QA) as needed, and ensures QA's are being done appropriately * Based upon education and experience, MA may serve as a resource and preceptor for other MAs, or provide oversight for day-to-day operations of the clinical area * Documents in a timely, accurate, and concise manner. * Performs daily duties and quality controls including but not limited to: * AED check * HgbA1C and Glucometer quality controls * Medication refrigerator temperature * Clean and Dirty utility room checks * Stocking supplies * Checking for expired supplies and medications * Prepares, administers and documents medications with alertness to actions, side effects, adverse reactions and contraindication following BHA policies/procedures. * Makes observations and reports changes in the patient's condition and other significant observations to appropriate team members verbally and/or in writing. * Recognizes the signs of potential or active disruptive behavior and quickly intervenes with appropriate therapeutic interventions. * Communicates effectively with a variety of individuals and functions calmly in situations, which require a high degree of sensitivity, tact, and diplomacy. * Adheres to ethical principles and standards while maintaining appropriate professional boundaries when delivering care. * Maintains confidentiality. Performs nonstandard and specialized practical nursing activities according to scope of practice. * Performs competent care for patients using the Medical Home model, specific duties include but are not limited to: * Gather information from non-scheduled patients such as a chief complaint to document and communicate information to the Nurse and/or healthcare team. * Check patients in for appointments and gather vital signs. * Orders labs and diagnostic tests appropriate for the scope of practice following policy/protocol. * Answer desktop alters and messages within 24-48 hrs. Call back patients within 24-48 hrs. * Evaluate and work to close clinical gaps as indicated * Perform daily huddle with healthcare team * Participate in reaching annual Patient Satisfaction goals * Perform pre-appointment phone calls and chart preparation * Perform other administrative or clinical duties as assigned * Takes ownership and represents Brevard Health Alliance's mission and organizational goals established by the executive committee. These include, but are not limited to: Productivity, Quality, Patient Satisfaction, and Employee Retention. It is the duty of each BHA employee to incorporate these goals into all daily work routines and strive to achieve and surpass all goals by working as a team. The mission and goals of BHA will be incorporated into each associate's performance plan to be evaluated annually

Job Posting TitleMedical AssistantJob Description Medical Assistant The Medical Assistant is a professional multi-skilled person dedicated to assisting in all aspects of medical practice under the direct supervision and responsibility of a physician. This practitioner assists with patient care management and executes administrative and clinical procedures. Competence in the field also requires that a medical assistant adhere to ethical and legal standards of professional practice, recognize, and respond to emergencies and demonstrate professional characteristics. Clinical Responsibilities Under the direct supervision and responsibility of a licensed physician, a medical assistant may undertake the following duties: Perform clinical procedures to include: Performing aseptic procedures Taking vital signs Preparing patients for the physician's care Performing venipunctures and non-intravenous injections Observing and reporting patients signs or symptoms Administering basic first aid Assisting with patient examinations or treatments. Operating office medical equipment Collecting routine laboratory specimens as directed by the physician. Administering medication as directed by the physician (Exception: medications requiring dosage calculation) Performing basic laboratory procedures. Performing office procedures including all general administrative duties required by the physician. If a licensed physician is not on-site, a medical assistant is prohibited from performing the following: Nursing activities that include the use of the nursing process and require the special knowledge, nursing judgment or skills of a registered or practical nurse, including: The initial nursing assessment or any subsequent assessments Prohibited from completing Review of Systems in the EMR Prohibited from performing injections (medication and/or vaccines) Prohibited from administering medication(s) Medical Assistant Prohibited from performing aseptic procedures including wound care, dressing changes, etc. The determination of the nursing diagnosis or interpretations of nursing assessments Establishment of the nursing care goals and development of the plan of care Evaluation of progress in relationship to the plan of care Those activities for which the unlicensed assistive personnel has not demonstrated competence Additional Position Expectations and Responsibilities Act as first level contact for the providers and support staff in trouble shooting issues. Ensure patients are properly check-in for clinical visits via Electronic Medical Record (EMR) Ensure patients are properly checked-out after every clinical visit and depart with required paperwork Schedule patients appointments following company protocol. Ensures patient documentation is fully completed and recorded via the Electronic Medical Record (EMR) Ensures that external third-party documentation (i.e., labs, reports, consultations) are collected and sent to scan as appropriate. Expected to complete 48-hour chart check and contacts patient/referral providers if further information is needed Expected to answer phones, check and returns voicemail messages in a timely manner. Expected to respond to all correspondence and tasks (via letter, email, fax) in a timely manner Expected to have knowledge of standard (universal) precautions Expected to be able to read and comprehend simple instructions, short correspondence, and memos Expected to be proficient in all computer software utilized for patient care Expected to participate as part of a multi-disciplinary team, within the scope of practice to provide patient care and other patient need in a safe, timely manner Expected to complete all necessary documentation, department logs and reports Expected to keep unit clean, restock rooms as needed, and assist with ordering supplies Expected to communicate effectively with all members of the patient care team Other duties as assigned Minimum Qualifications High school diploma or general education degree (GED) required Completion of Medical Assistant training is required Current Basic Life Support (BLS) certificate is required Must have good written and verbal communication skills Computer knowledge Preferred Qualifications At least one year of related work experience Certification by the American Association of Medical Assistants Registered by the American Medical Technologists Bilingual (English-Spanish or English-Haitian Creole) a plus Physical Requirements Ability to stand, walk or view a computer screen for extended periods of time Ability to use hands and fingers to handle or feel Ability to reach with hands or arms Ability to perform repetitive hand and wrist motions for extended periods of time Ability to effectively talk and listen to patients Relationship Reporting Reports to the Clinical Manager

Exhibit proficiency in all of the following : blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws Additional Information Please call me @ ************ to discuss details of this job .

20 years ago we set the standard for medical scribes. Today we're redefining it. ScribeAmerica is a growing organization with real opportunities to advance your career in the healthcare field. Join physicians and providers on the front lines and gain valuable experience as a medical scribe. We're proud to be acknowledged as a "Best Places to Work '' by Forbes magazine and to have won an Early Talent Award for 2023 from Handshake as one of the Top Employers of Gen Z. What you need to excel as a medical scribe * Commit to ScribeAmerica for up to 1 year * Be flexible enough to work 2 shifts per week * Ability to type over 40 WPM Medical Scribe Job Description * Accompany providers during patient visits to assist in documenting the provider assessment and exam * Gain substantial knowledge in how to appropriately document patient history, physical exams, assessments, diagnostic results, medical procedures, treatment plans, medical opinions of consultants, diagnoses, medication/prescription information, and follow-up instructions * Navigate the facility computer system and electronic medical record * Monitor pending labs and radiology orders for results to help guide patient care * Review past history and test results on patients which are critical in driving medical decisions by your provider * Adhere to medical facility's compliance requirements and ScribeAmerica's company policies and procedures Joining ScribeAmerica team includes these benefits * Over 3000 work locations across the US and Canada * On the job training including Scribe University and Clinical Training * We are partnered with hospitals and ambulatory sites across the country, and staff over 50 specialties * Opportunities to travel, work in person, by video, or in our digital solutions space * Flexible scheduling-full-time and part-time positions * Connections with universities, career advisors, and professional schools * Comprehensive Health Insurance, and 401k for full-time employees * A focus on Diversity, Equity and Inclusion * A fun and impactful team culture Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Generally required to stand, walk, sit, use hands, handle documents, bend and stoop as needed, and reach with hands and arms. * Regularly required to use a keyboard and computer. * Ability to sit or stand in front of a computer for several hours a day. * Wages may vary depending on experience, location and state* ScribeAmerica provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. In addition to federal law requirements, ScribeAmerica complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ScribeAmerica expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. Improper interference with the ability of ScribeAmerica's employees to perform their job duties may result in discipline up to and including discharge.

Job Description The Medical Assistant (MA) provides high quality, care for culturally diverse populations with acute and/or chronic illness in the Brevard Health Alliance outpatient care setting. They must be able to promote a safe environment for all patients including those with altered sensorium due to medication or an acute or chronic illness. MAs are responsible for collecting data, document using appropriate forms and electronic health records, follow policies, protocols and guidelines, adhere to policies and evaluate resources for each shift. Within their scope of practice, the MA performs routine administrative and clinical duties to assist the nurse, MD/DO/APRN/ or PA as part of the medical home healthcare team. The MA is accountable to the Manager of the assigned area with scope of practice and clinical competence oversight by the Director of Clinical Operations or designee. GENERAL EDUCATION REQUIREMENTS • High School Diploma or General Equivalency/Educational Diploma (GED) • Graduate from an accredited Medical Assistant Program or associate degree in Medical Assisting or one-year verifiable related experience as a Medical Assistant • National Commission for Certifying Agencies (NCCA) Accredited Medical Assistant Certification or Registration or one-year verifiable related experience as a Medical Assistant o Verifiable related experience as a Medical Assistant for a minimal of 2 years could be accepted in lieu of above requirements. ADDITIONAL QUALIFICATIONS • Current BLS/CPR Certification from American Heart Association • Knowledge of medical terminology, Health Insurance Portability and Accountability Act (HIPAA) compliance and basic clinical exam procedures • Proficient using an Electronic Medical Record PRIMARY ACCOUNTABILITIES Primary Accountabilities of the MA include, but are not limited to the following: • Complete patient chart within established standards. Enter all applicable data into Electronic Medical Record (EMR). Verify chart for accuracy and completeness within established standards • Prepare exam rooms for patient examination, keeping the rooms neat and clean between visits • Prepare patient for examination and interview patient to record vital signs and medical histories • Perform routine screening tests and assist the Provider with exams and minor procedures • Change dressings, apply bandages, remove sutures, and perform other first aid procedures • Perform routine laboratory tests, Electrocardiogram (EKG) and report results. Ensure all in clinic performed testing recorded in appropriate log books • Administer medications or vaccinations as directed by Physician • Acts on behalf of the Provider to authorize drug refills under direction of the Provider and provide prescription information to pharmacies per BHA protocol • Clean and sterilize equipment and dispose of contaminated supplies or biohazard waste in accordance with Occupational Safety and Health Administration (OSHA) standards • Discharge patients at the end of the visit and communicate with business staff to ensure appropriate scheduling of patients; maintain compliance with all department protocols, policies, procedures, and HIPAA • Communicate openly with Managers, Director of Nursing or designee regarding any clinic issues or concerns • Collaborate with integrated clinical team to ensure patients' medical needs are met in an efficient and timely manner • Participates in departmental continues quality improvement efforts • Assists with indigent medication program, as applicable • Enters dispensed medication onto excel spreadsheet and reconciles pharmacy inventory as applicable • Ensures pediatric patients are up to date on all immunizations and are entered correctly into EMR and Florida Shots • Maintains lab and medical equipment Quality assurance (QA) as needed, and ensures QA's are being done appropriately • Based upon education and experience, MA may serve as a resource and preceptor for other MAs, or provide oversight for day-to-day operations of the clinical area • Documents in a timely, accurate, and concise manner. • Performs daily duties and quality controls including but not limited to: • AED check • HgbA1C and Glucometer quality controls • Medication refrigerator temperature • Clean and Dirty utility room checks • Stocking supplies • Checking for expired supplies and medications • Prepares, administers and documents medications with alertness to actions, side effects, adverse reactions and contraindication following BHA policies/procedures. • Makes observations and reports changes in the patient's condition and other significant observations to appropriate team members verbally and/or in writing. • Recognizes the signs of potential or active disruptive behavior and quickly intervenes with appropriate therapeutic interventions. • Communicates effectively with a variety of individuals and functions calmly in situations, which require a high degree of sensitivity, tact, and diplomacy. • Adheres to ethical principles and standards while maintaining appropriate professional boundaries when delivering care. • Maintains confidentiality. Performs nonstandard and specialized practical nursing activities according to scope of practice. • Performs competent care for patients using the Medical Home model, specific duties include but are not limited to: • Gather information from non-scheduled patients such as a chief complaint to document and communicate information to the Nurse and/or healthcare team. • Check patients in for appointments and gather vital signs. • Orders labs and diagnostic tests appropriate for the scope of practice following policy/protocol. • Answer desktop alters and messages within 24-48 hrs. Call back patients within 24-48 hrs. • Evaluate and work to close clinical gaps as indicated • Perform daily huddle with healthcare team • Participate in reaching annual Patient Satisfaction goals • Perform pre-appointment phone calls and chart preparation • Perform other administrative or clinical duties as assigned • Takes ownership and represents Brevard Health Alliance's mission and organizational goals established by the executive committee. These include, but are not limited to: Productivity, Quality, Patient Satisfaction, and Employee Retention. It is the duty of each BHA employee to incorporate these goals into all daily work routines and strive to achieve and surpass all goals by working as a team. The mission and goals of BHA will be incorporated into each associate's performance plan to be evaluated annually

Medical Assistant/Phlebotomist Medical Assistant/Phlebotomist is a professional multi-skilled person dedicated to assisting in all aspects of medical practice under the direct supervision and responsibility of a physician. This practitioner assists with patient care management and executes administrative and clinical procedures. Competence in the field also requires that a medical assistant adhere to ethical and legal standards of professional practice, recognize, and respond to emergencies and demonstrate professional characteristics. Clinical Responsibilities Duties and responsibilities working as a phlebotomist: Preparing patients for the provider's care Performing venipunctures and non-intravenous injections Performs laboratory blood drawings as ordered by the medical provider Collecting routine laboratory specimen as directed Performs required laboratory quality controls Utilizes third-party laboratory vendor provided computer systems to route lab specimens to appropriate vendor for analysis Performing basic laboratory procedures Observing and reporting patients' signs and symptoms Administering basic first aid Operating office medical equipment Assisting in emergencies as needed Additional Position Expectations and Responsibilities Act as a contact for the providers and support staff in trouble shooting issues Ensure patients are properly check-in for laboratory visits via Electronic Medical Record (EMR) Ensure patients are properly checked-out after every laboratory visit and depart with required paperwork Perform blood draws into appropriate containers and label them according to protocol Expected to have knowledge of standard (universal) precautions Prepare patient specimen(s) for testing by use of centrifugation and enter information into computer system for proper packaging and pick-up Adhere to all laboratory protocols for quality control and maintenance Expected to complete 48-hour chart check to ensure lab orders are in the system ready for patient appointment If a licensed physician is not an-site, a medical assistant/phlebatomist is prohibited from performing the following: Nursing activities that include the use of the nursing process and require the special knowledge, nursing judgment or skills of a registered or practical nurse, including: The initial nursing assessment or any subsequent assessments Prohibited from completing Review of Systems in the EMR Prohibited from performing injections (medication and/or vaccines) Prohibited from administering medication(s) Prohibited from performing aseptic procedures including wound care, dressing changes, etc. The determination of the nursing diagnosis or interpretations of nursing assessments Establishment of the nursing care goals and development of the plan of care Evaluation of progress in relationship to the plan of care Those activities for which the unlicensed assistive personnel has not demonstrated competence Additional Position Expectations and Responsibilities Act as first level contact for the providers and support staff in trouble shooting issues Ensure patients are properly check-in for clinical visits via Electronic Medical Record (EMR) Ensure patients are properly checked-out after every clinical visit and depart with required paperwork Schedule patients' appointments following company protocol Ensures patient documentation is fully completed and recorded via the Electronic Medical Record (EMR) Ensures that external third party documentation (i.e. labs, reports, consultations) are collected and sent to scan as appropriate Expected to complete 48-hour chart check and contacts patient/referral providers if further information is needed Expected to answer phones, check and returns voicemail messages in a timely manner •Expected to respond to all correspondence and tasks (via letter, email, fax) in a timely manner •Expected to have knowledge of standard (universal) precautions Expected to be able to read and comprehend simple instructions, short correspondence and memos Expected to be proficient in all computer software utilized for patient care Expected to participate as part of a multi-disciplinary team, within the scope of practice to provide patient care and other patient need in a safe, timely manner Expected to complete all necessary documentation, department logs and reports Expected to keep unit clean, restock rooms as needed, and assist with ordering supplies Expected to communicate effectively with all members of the patient care team Other duties as assigned Minimum Qualifications High school diploma or general education degree {GED) required Completion of Medical Assistant training is required Current Basic Life Support (BLS) certificate is required Must have good written and verbal communication skills Computer knowledge Preferred Qualifications At least one year of related work experience Certification by the American Association of Medical Assistants Registered by the American Medical Technologists Phlebotomy Certification Bilingual (English-Spanish or English-Haitian Creole) a plus Physical Requirements Ability to stand, walk or view a computer screen for extended periods of time Ability to use hands and fingers to handle or feel Ability to reach with hands or arms Ability to perform repetitive hand and wrist motions for extended periods of time Ability to effectively talk and listen to patients Relationship Reporting Reports to the Clinical Manager/Lead