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  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Lansing, MI jobs

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II, Customer Service Operations administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed. + Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses. + Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles. + Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues. + Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders. + Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples. **_Qualifications_** + High school diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized + Previous experience working in a remote/work from home setting is preferred + Prior experience working with Microsoft Office is preferred + Prior experience working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + Root cause analysis experience preferred + Familiarity with call-center phone systems preferred + Excellent Phone Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/13/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 5d ago
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  • Lead Counsel, Middle East & North Africa

    Trellis Group 3.7company rating

    Detroit, MI jobs

    We are seeking experienced attorneys to support a global F500 automobile manufacturer company near Detroit. This role offers a fantastic opportunity to gain hands‑on experience for a highly well‑known and respected corporation. Responsibilities Support business leaders on cross‑border transactions, organizational changes, third‑party arrangements, and a variety of commercial agreements used across the region. Provide guidance on privacy, data governance, and information‑handling practices, including the review of internal and external notices, data‑related obligations, and incident‑response requirements. Partner with compliance and operational teams to navigate regulatory frameworks, assess legal risk, and ensure adherence to applicable regional laws, including those relating to consumer protections, competition, and product‑related requirements. Support the development and implementation of policies and procedures to ensure consistent, compliant, and efficient clinical operations. Minimum Qualifications Licensed attorney in good standing with 10+ years of experience and working knowledge of privacy and data protection requirements applicable in regional markets. Background in corporate and commercial law with experience supporting businesses operating across the Middle East and North Africa; experience in the GCC is highly valued. Strong negotiation, communication, and advisory skills, with the ability to manage diverse stakeholders and balance multiple priorities. Fluency in English and Arabic is strongly preferred. Compensation, Benefits & Location This role offers a range of competitive compensation starting at $200,000 and a highly competitive benefits package in the alternative legal services marketplace that includes health benefits, 401(k) and more. Axiomites also get access to professional development resources and learning and development programs. Axiomites predominantly work remotely, with the exception that some clients require on‑site presence. Axiom is the global leader in high‑caliber, on‑demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today's business landscape with best‑in‑breed alternative legal services. Axiom is a leader in diversity, inclusion, and social engagement. Diversity is core to our values and we are proud to be an equal opportunity employer. We are proud to be named a best place to work for LGBTQ+ Equality, earning top marks in the 2021 Corporate Equality Index for the second consecutive year. Axiom's legal department is Mansfield certified and is committed to considering at least 50 % diverse candidates for leadership roles and outside counsel representation. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Learn more about working at Axiom. Equal Opportunity Employer Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, sex, gender reassignment, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment. Accommodation for Individuals with Disabilities Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in each stage of the recruitment process. To request an accommodation to complete the application form, please contact us at ********************* and include “Applicant Accommodation” in the subject line. Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full privacy notice is available at **************************************** Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work. By submitting an application, you acknowledge that all information contained therein, and provided at any part of the application process, is correct and accurate to the best of your knowledge. #J-18808-Ljbffr
    $200k yearly 5d ago
  • Senior Counsel, MENA: Cross-Border & Data Privacy

    Trellis Group 3.7company rating

    Detroit, MI jobs

    A reputable legal services firm near Detroit is seeking experienced attorneys to support cross-border transactions and data governance for a global F500 automobile manufacturer. The ideal candidate will have a strong background in corporate and commercial law, at least 10 years of experience, and fluency in English and Arabic. The role offers competitive compensation starting at $200,000, comprehensive benefits, and a primarily remote work environment with some on-site requirements. #J-18808-Ljbffr
    $200k yearly 5d ago
  • Quality Analyst - Remote

    Maximus 4.3company rating

    Grand Rapids, MI jobs

    Description & Requirements Maximus is seeking a detail-oriented and experienced Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. • Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team. • Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting. • Assist the center with taking calls as needed to support operations and maintain service levels. Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. • Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback. • Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets. • Maintain strong organizational skills to effectively track monitors across different lines of business • Collaborate in the development and revision of procedures in response to operational changes. • Analyze operational and quality data to identify trends, gaps, and opportunities for improvement. • Make recommendations based on data analysis to enhance performance and service delivery. • Participate in and contribute to calibration sessions to ensure consistency in quality evaluations. • Assist in training initiatives aimed at improving agent performance and overall quality scores. • Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents. • Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making. • Take calls as needed to support center operations and maintain service levels. • Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics. • Perform other duties as assigned by management. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 50,000.00 Maximum Salary $ 61,000.00
    $58k-80k yearly est. Easy Apply 5d ago
  • On-call Dosimetrist

    West Michigan Cancer Center 4.8company rating

    Kalamazoo, MI jobs

    Location: Remote work with the ability to be onsite for training and periodically as needed. The Board Certified Dosimetrist at WMCC is responsible for using their advanced knowledge to generate radiation dose distributions and calculations according to prescriptions written by radiation oncologists. Typical Job Requirements: Each day STRIVE to make a difference for your co-workers and the patients. Responsible to reflect the organizations Core Values in every interaction while at WMCC. Accurately and effectively performs treatment plans per Radiation Oncologist prescription. Contours normal structures as requested by Radiation Oncologist. Performs image fusion (PET, MRI, diagnostic CT, etc.) as requested by Radiation Oncologist. Performs EQD2 calculations as requested by Radiation Oncologist. Appropriately and accurately constructs patient specific items. Keeps current on new planning techniques, devices and methods. Maintains working knowledge of and adheres to all universal precautions and principles of radiation safety. Assists Medical Records in coordinating receipt and export of previous RT treatment records, including Dicom data to ensure continuity of care. Requests and imports Dicom imaging for treatment planning from partner hospitals. Regular and predictable attendance. Required Education: A Master of Science Degree in Medical Dosimetry or a Bachelor's degree in a science related subject. Board Certification by the MDCB required. Required Knowledge and Skills: Working knowledge of radiation safety required. Previous experience in health care environment highly desirable. Excellent interpersonal skill to interact effectively with management, employees, peers and the public. Demonstrated ability to effectively communicate verbally and in writing. Ability to use critical thinking to interpret, comprehend and complete complicated and detailed projects in a timely manner. Ability to organize, prioritize and work independently. High degree of integrity to keep confidential all information related to WMCC patients, employees, physicians, and institution related information. Ability to accept and apply feedback.
    $108k-152k yearly est. 39d ago
  • District Manager

    Biote 4.4company rating

    Grand Rapids, MI jobs

    Description Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.This position will help support our Grand Rapids territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.You must be located in the Grand Rapids area to be considered.Position and Scope:We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.As a District Manager, your daily responsibilities will include: Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources. Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time. Ability to read and understand medical and scientific studies. Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability. Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff. Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills. Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better. Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time. Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes. Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis. Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards. Prospecting for new leads and identifying quality sales prospects from active leads. Attending marketing and sales events for prospects and current customers. Working with customers for sales referrals with new prospects. Updating all relevant sales activities in the Company's CRM system. Closing sales accurately and effectively each month to meet or exceed targets. Responding to all emails received from the customer and Biote employees and related vendors in a timely manner. Performing other related duties as required or requested. As a District Manager, your background should include: Bachelor's degree Strong teamwork, communication (written and oral), client management, and interpersonal skills. Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech. Strong work ethic and time management skills Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills. Proficient in Microsoft Office suite and customer relationship management software. Ability to travel in order to do business, approximately 20% of the month. Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned. Valid driver's license issued by the state/province in which the individual resides and a good driving record is required. Home office capability is required with reliable high-speed internet access Company Perks: Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine Company Paid Life and AD&D Insurance 15 days of Paid Time Off and Company Holidays 401k with a 3% employer contribution Motus mileage program Other excellent health and wellness benefits in line with our business If you're interested in this awesome opportunity, please apply today!
    $96k-176k yearly est. Auto-Apply 30d ago
  • Technical Support Specialist, Off Hours

    Medical Information Technology 4.8company rating

    Canton, MI jobs

    Full-time Description The Off-Hours Technical Support team is essential to ensuring our customers have a reliable, secure, and high-performing MEDITECH EHR system. This team addresses technical challenges impacting the system's core code, web infrastructure, and integrations (REST APIs). Beyond troubleshooting, the Off-Hours Technical Support team collaborates with customers and vendors on large-scale IT projects. This collaborative effort resolves a wide range of issues, including software bugs, hardware malfunctions, network problems, and functionality issues within the customer's MEDITECH EHR solution. As a member of our Technical Support team, your job would involve: Identifying and troubleshooting technical issues related to hardware, networking, operating systems, databases, cloud structures, and related areas Collaborating with other members of the Off-Hours technical team to triage and resolve identified issues, including those within the infrastructure and/or applications Serving as a front-line technical resource for recognizing and resolving issues in the EHR, understanding the critical nature of any system disruption in a healthcare setting Working on scheduled customer technical projects during off-hours to minimize customer downtime. Examples include assisting with data center moves, hardware and software upgrades, Windows patching, system-level code delivery, etc. Collaborating with customers and assisting vendor partners on large-scale IT projects involving software, hardware, network, and functionality issues with their MEDITECH EHR solution The position is located in our Lowder Brook (Westwood) or Foxborough locations The hours for this position are Monday through Friday, 5:00 PM to 12:00 AM, with one additional hour worked during the week to total 36 hours or four days per week, 4:00 PM to 1:00 AM. Requirements Bachelor's or associate degree with coursework in a computer-related field Familiarity with Windows Server and desktop environments LAN/WAN and PC maintenance skills Experience with database management and architecture Flexible and proactive approach to problem-solving Exceptional written and verbal communication skills Strong analytical and problem-solving skills Ability to multitask in a fast-paced environment. Hiring salary range: $54,000- $66,000 per year. This position includes a 10% shift differential. Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law. MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays. This is a hybrid role which includes a blend of in-office and remote work as designated by the management team. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
    $54k-66k yearly 60d+ ago
  • Case Builder Auditor - Veterans Evaluation Services

    Maximus 4.3company rating

    Detroit, MI jobs

    Description & Requirements Maximus is currently hiring for a Case Builder Auditor to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Case Builder Auditor is responsible for reviewing Disability Benefits Questionnaires ("DBQs") built by Case Builders on the "Build Team" so that Veterans may be evaluated on behalf of the Department of Veterans Affairs (the "VA"). Auditors are responsible for providing guidance and instructions to Case Builders with questions on VA specific build criteria and also second reviews and audit cases built to ensure builds meet VA specific build criteria for VBA exams. An Auditor works closely with the of Auditors and Builders, as well as with the Case Builder Manager, to maintain a respectful, positive, and high sense of urgency work environment and to make sure the Case Building Department is producing the highest quality exams possible. Due to contract requirements, only US Citizens or Green Card holders can be considered for this opportunity. Essential Duties and Responsibilities: - Enter any missed build information into the software for the doctor to be able to utilize during and after the appointment. - Ensure providers have the necessary documentation and medical records to properly evaluate Veterans. - Research medical conditions and new information when necessary in order to assist builders with any case questions during the build process. - Identify and confirm that all relevant worksheets and diagnostics were added during the build process as requested by the VA. - Track Case Builder (CB) errors and monitor progress of assigned builders through weekly audit reports and master error log. - Communicate with CB supervisors when patterns of concern regarding quality and production are identified. - Communicate with other departments to share relevant information when necessary in order to best complete the case. - Thoroughly checks over and approves Case Builder's work when in audit, to make sure the build is sufficient. - Complete audits as assigned by Supervisor or Case Building Management. - Assists with clarification response (CR) updates when a CB on the build team is out of office. - Complete one-on-one conferencing with assigned Case Builders to review error trends and provide build feedback with the goal of improving assigned Case Builder quality. - Responds promptly and appropriately to messages from supervisors, co- workers, and other departments. Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role. New hires will not be exempt from using company provided equipment. Home Office Requirements using Maximus-Provided Equipment: - Internet speed of 20 mbps or higher required (you can test this by going to ****************** - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to home router - Private work area and adequate power source - Must currently and permanently reside in the Continental US In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and your are required to remain at your designated home location for all work activities. Minimum Requirements - High school graduate or GED required. - Minimum of 2 years of related experience. - Minimum of 1 year of Case Building experience, to include high productivity and low error percentage, during time as a Case Builder. - 2 or more years previous Case Building experience is strongly preferred. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 26.45 Maximum Salary $ 35.35
    $36k-49k yearly est. Easy Apply 1d ago
  • Technical Account Manager

    Cardinal Health 4.4company rating

    Lansing, MI jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Job Description** As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used. **Position Summary** Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients. **Role contribution and responsibilities:** + Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs + Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes. + Monitors performance and recommends scope, schedule, cost or resource adjustments + Connects short-term demands to long-term implications, in alignment with the supporting business case. + Prioritizes multiple tasks while meeting deadlines + Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion. + Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success. + Connects project objectives to broader organizational goals. + Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility. + Negotiates with stakeholders to obtain the resources necessary for successful project execution. + Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making. + High level of client contact in an Account Management portfolio approach. **What is expected of you and others at this level** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues + Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships **Accountabilities in this role** + Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services + Acts as single technical liaison for the client + Daily interactions with client to assess and advise client needs and requests + Analyze client program, needs and propose solutions and options that provide value to client + Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements. + Manage client deliverables, timelines, and artifacts + Monitor team backlog and prioritize activities to deliver on time, on budget, on scope + Anticipate client needs and proactively make program recommendations to enhance service value + Perform necessary project administration, project status, and risk, issue management _Qualifications_ + Master's Degree preferred + 3-5 years' experience of client relationship management experience at the account management level preferred + Prior experience working in a Specialty Pharmaceutical HUB environment, preferred + 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred + Proficiency in Microsoft Office products preferred + Strong oral and written communication skills, with executive facing presentation experience + Strong project management skills + Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Travel requirement up to 10% TRAINING AND WORK SCHEDULES: + Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: + You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. + We will provide you with the computer, technology and equipment needed to successfully perform your job. + You will be responsible for providing high-speed internet. + Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $105,100-$150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $105.1k-150.1k yearly 9d ago
  • Lead Child Care Provider

    Kennedy Care 4.1company rating

    Ann Arbor, MI jobs

    Job Type: Part-Time Available Lead Nanny Specialist Hours: Typical hours that clients need care are Monday - Friday, between 6am- 6pm Hourly Rate: $18.00 per Hour Apply now in less than 2 minutes! We can't wait to meet you! Safe at Home Child Care is excited to welcome a warm, dependable, and passionate Lead Childcare provider to our growing team! If you love supporting children, empowering families, and stepping in when it matters most, this role brings meaningful impact and variety every single week. We are proud to serve employees of Ford Motor Company, the University of Michigan, Michigan State University, and individual families seeking compassionate nannies, and we are looking for a Lead Childcare provider who embodies trust, flexibility, and heart. As a Lead Childcare provider, you will play a critical role in supporting families with last-minute care needs and ensuring continuity of high-quality child care. This position is ideal for an experienced professional who thrives in dynamic environments and enjoys mentoring others. Our ideal Lead Childcare provider brings multiple years of hands-on experience, especially with infants, and understands the importance of flexibility to support clients with demanding professional careers. In addition to covering call-offs and urgent shifts, the Lead Childcare provider will serve as a temporary Nanny for families while Safe at Home works to secure permanent placements. This role blends direct caregiving with leadership, allowing you to step in as a trusted Nanny while also guiding our caregiving team. You will supervise, onboard, and mentor Safe at Home staff both virtually and in person, setting the standard for excellence as a Lead Childcare provider. This position offers 25-40 hours per week. If the Lead Childcare provider works fewer than 25 hours in a given week, a guaranteed minimum of $400 will still be paid. Whether you are acting as a short-term Nanny, supporting multiple families, or training staff, your consistency and leadership matter. Responsibilities and Duties (including but not limited to): Engage children in developmentally appropriate play, learning, and routines as a trusted Nanny Supervise children at all times, ensuring safety, comfort, and emotional support Train, mentor, and supervise Safe at Home caregiving staff as the Lead Childcare provider Maintain a professional image while modeling Safe at Home values Accurately complete timesheets and document eating, sleeping, and diaper changes Communicate clearly and compassionately with families and team members Complete assigned training and ongoing education Confidently use electronic software for timekeeping and documentation Why You'll Love Working with Safe at Home Work with one or multiple families to provide personalized childcare Families participate in our internal screening process to ensure a great fit for you as a nanny Eligibility for benefits after 12 months of employment (30+ hours/week), including medical, dental, and vision insurance Generous PTO for all SAH employees Bonuses and monthly recognition for outstanding performance Opportunities for advancement in your childcare career Paid trainings, including CPR certification, at no cost to our nannies Team-building events with other like-minded childcare professionals At Safe at Home, the Lead Childcare provider is more than a fill-in-you are a steady presence families rely on. If you are an experienced Nanny who enjoys leadership, flexibility, and purpose, this role offers growth, stability, and connection. Join us and become the Lead Childcare provider families trust, the Nanny children adore, and the Nanny teammates look up to. Kennedy Care is committed to providing a workplace free from discrimination or harassment. We expect every member of the Kennedy Care family to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome. Relevant keywords: Child Care, Nanny, Caregiver, Michigan, full time, Care Provider, Lead Teacher, Teaching assistant, Mentor, Infant, Preschool, Toddler, School, GSRP, Head Start, Daycare, Center, Flexible, House manager, babysitter, Tutor, Customer service. Teaching, Mentorship Requirements Outstanding communication skills Reside within 30 miles from Ann Arbor Valid driver's license and dependable transportation Customer service experience Autism experience (Preferred) Possess an associate's or higher in early childhood education, child development or a child related field (Preferred) Covid-19 Vaccinated or willingness to get vaccinated Salary Description $18.00 Per Hour
    $18 hourly 13d ago
  • Middle School Principal

    Stride, Inc. 4.3company rating

    Grand Rapids, MI jobs

    Required Certificates and Licenses: Michigan School Administrator Certificate Residency Requirements: Must reside in Michigan. The Middle School Principal directs and coordinates educational, administrative and counseling activities of student by performing the following duties personally or through subordinate supervisors. K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. Passionate Educators are needed at the Stride K12 partner school, Michigan Virtual Charter Academy (MVCA). We want you to be a part of our talented team! The mission of Michigan Virtual Charter Academy (MVCA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us! ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. * Ensures conformance of educational programs to state and local school board standards through evaluation, development and coordination activities; * As needed, researches and implements non-K12 curriculum resources that meet state standards; * Manages teaching and administrative staff; Manages Master and Lead Teachers and programs; * Helps articulate the school's mission and vision with the aim of ensuring all stakeholders have a common understanding and are positioned to work cooperatively in order to achieve desired results; Utilizes/relies heavily upon communication technologies and practices that most effectively support a predominantly virtual / remote work environment; * Confers with teachers, students, and parents concerning educational and behavioral problems in school; * Coordinates with teacher and K12 Enrollment regarding expulsions and withdrawals; * Ensures that the school is meeting the needs of students while complying with local, state, and federal laws, including laws pertaining to special education; * Develops and oversees implementation of the school's Academic Improvement Plan. MINIMUM REQUIRED QUALIFICATIONS: * Master's degree in business, education or related field of study AND * Five (5) years of educational experience AND * One (1) year of supervisory experience OR * Equivalent combination of education and experience * Ability to clear required background check OTHER REQUIRED QUALIFICATIONS: * Demonstrable leadership, organizational and time management skills * Strong written and verbal communication skills * Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency. * Ability to travel 20% of the time * Experience as an on-line / virtual educator * State License as a School Administrator DESIRED QUALIFICATIONS: * Experience working with proposed age group. * Experience supporting adults and children in the use of technology. * Experience teaching in an online (virtual) and/or in a brick-and-mortar environment. * Experience with online learning platforms. Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job Type Regular The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting *********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
    $114k-147k yearly est. Auto-Apply 35d ago
  • Training and Development Clinical Specialist

    Detroit Wayne Integrated Health Network 4.1company rating

    Detroit, MI jobs

    Under the general supervision of the Associate VP of Grants & Community Engagement for the Detroit Wayne Integrated Health Network (DWIHN), the Training and Development Clinical Specialist will support live and online training, education, and development. PRINCIPAL DUTIES AND RESPONSIBILITIES: Conducts the design and development of eLearning and web-based trainings. Assists staff and community partners engaged in special projects with DWIHN, as well as assist in information gathering, coordination of projects, and reports as requested. Uses learning principles to develop the appearance, organization, and functionality of learning systems and materials. Assists in writing in-person training materials, data collection manuals and documents. Conducts in-person and online training sessions. Collaborates with project and training leads to produce clear, concise training products that are appropriate for the intended audience. Collaborates with project and training leads to determine direction on priorities as they relate to current and future trainings. Maintains training effectiveness to ensure incorporation of taught skills and techniques. Develops questions and specifications for computer-assisted survey instruments. Drafts instrument testing scripts and related materials. Performs work with subject matter experts to create engaging learning activities and compelling course content that enhances retention. States instructional end goals and creates content that matches them. Conducts instructional research and analysis on learners and contexts. Applies tested instructional design theories, practice, and methods. Conducts exercises and activities that enhance the learning process. Creates supporting material/media (audio, video, simulations, role plays, games, examinations, etc). Develops templates, checklists, and guidelines to support the work of others in this domain. Decides on the criteria used to judge the learner's performance and develop assessment instruments. Maintains project documentation and course folders. Contributes training expertise by designing workshops for faculty and staff. Contributes to the growth and development of Diversity, Equity, and Inclusion converting in-person teaching materials into online courses. Performs related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of learning theories and instructional design models. Knowledge of course development software. Knowledge of Learning Management Systems. Knowledge of Visual design. Ability to write effective copy, instructional text, audio scripts/video scripts. Organizational skills. Planning skills. Creativity skills. Presentation skills. Public Speaking skills. Customer Service skills. Communication skills. Multitasking skills. Lesson and curriculum planning skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population. Judgement/Reasoning ability REQUIRED EDUCATION: A Master's Degree in a behavioral health discipline. REQUIRED EXPERIENCE: Five (5) years of full-time paid experience performing the following: Teaching Creating training material Creating content development Performing survey development Performing data gathering/analysis. PREFERRED/REQUIRED LICENSE(S): A Valid State of Michigan clinical licensure: LLMSW, LMSW, LMHC, LLPC, LLP or PhD. (A limited license will be accepted ). A valid State of Michigan Driver's License with a safe and acceptable driving record is required. WORKING CONDITIONS: Work is usually performed in an office setting but may require the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer
    $44k-66k yearly est. Auto-Apply 4d ago
  • Transaction Flow Specialist/Full Time/Remote - Michigan Residents

    Henry Ford Hospital 4.6company rating

    Troy, MI jobs

    Under minimal supervision, this position is responsible for the Henry Ford Health System's (HFHS) transaction flow processes, including effective design of the insurance recovery and patient pay workflows, research and identification of root causes resulting in edits and denials, development of error prevention initiatives, and coordination with CBO staff, HFHS business units, and internal customers to drive performance improvement. EDUCATION/EXPERIENCE REQUIRED: * High school degree or equivalent. * Associate's degree or equivalent years of college education, preferred. * Two (2) years of experience within healthcare revenue cycle. * One (1) year of healthcare accounts receivable billing. One (1) year of experience with resolving insurance payer denials. * Experience with both technical (UB) and professional (1500) billing, preferred. * Experience with billing and follow up of variety of insurance payers, preferred. * Experience at a large, complex, integrated healthcare organization, preferred. * Experience with patient billing, patient accounting and other related applications, preferred. Experience with EPIC Patient Accounting System, preferred. * Ability to communicate effectively with colleagues, supervisors, and managers. * Strong organizational and time management skills required to effectively prioritize workflow to meet third party requirements. * Ability to work independently. * Ability to understand and lead change. * Knowledge of Medical terminology, preferred. Ability to analyze data and identify opportunities. Additional Information * Organization: Corporate Services * Department: CBO - Transaction Flow * Shift: Day Job * Union Code: Not Applicable
    $36k-44k yearly est. 35d ago
  • Licensed Crisis Counselor - Fully Remote in Canton, OH

    Protocall Services 3.9company rating

    Canton, MI jobs

    Education (one of the following required): MSW, PsyD, or PhD in a behavioral health field, OR M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program Licensure (must reside in OH and hold one of the following): LPC LSW LPCC ILMFT LISW LISW-S LP Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, Ohio residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need. About the Role As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience. Primary Responsibilities * Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance. * Build rapport, actively listen, and foster client engagement. * Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues. * Provide resources, coping strategies, referrals, and safety planning. * Intervene appropriately in emergent situations. * Maintain accurate, timely, and clinically sound documentation. * Multitask effectively while navigating multiple software systems. * Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection. What You Can Expect * Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment. * Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required. Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
    $56k-73k yearly est. 26d ago
  • Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)

    Maximus 4.3company rating

    Grand Rapids, MI jobs

    Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00
    $102k-193k yearly est. Easy Apply 2d ago
  • *Release of Info Specialist/Full Time/Hybrid -Troy or Jackson Michigan

    Henry Ford Hospital 4.6company rating

    Troy, MI jobs

    Release of Information Specialists are responsible for retrieving and processing medical records requests from government agencies, state agencies, insurance companies, court order subpoenas, attorneys, healthcare providers, disability services, workers' compensation, the Social Security Administration, and other authorized requestors, as well as supporting internal organizational projects as needed. They ensure accuracy and uphold the highest standards of product quality and customer service throughout all interactions. EDUCATION/EXPERIENCE REQUIRED: * High School diploma or equivalent required. * Experience in a Health Information Management/Medical Record Department preferred. * Experience with Microsoft Office products (word, excel). * Experience with computers, electronic medical record, and release of information software preferred. * Knowledge of HIPPA. * Excellent quantitative, analytical, and problem-solving skills. * Strong ability to work independently. * Ability to organize and manage multiple priorities. * Strong work ethic, reliable, resourceful, with a positive attitude. * Knowledge of anatomy, physiology, medical terminology preferred. Additional Information * Organization: Corporate Services * Department: HIM Operations * Shift: Day Job * Union Code: Not Applicable
    $33k-46k yearly est. 57d ago
  • **HIM Data Integrity Specialist/Full Time/Remote

    Henry Ford Hospital 4.6company rating

    Troy, MI jobs

    The Health Information Management (HIM) department plays a vital role in maintaining the integrity of patient data, ensuring its accuracy. HIM Data Integrity Specialist professionals are responsible for reconciling health records to uphold quality and precision. Effective management of corrections within the health record is essential for preserving the highest standards of information quality and integrity, which are critical for patient safety. EDUCATION/EXPERIENCE REQUIRED: * Associate degree or two (2) years of experience within healthcare or an HIM department. * Bachelor's degree in Data Science, Statistics, Computer Science, Information Technology, or a related field, preferred. * Experience in data quality management, data analytics, or a related field. * Proficiency in data analysis tools and visualization technologies such as Tableau or Power BI. Must possess strong analytical and problem-solving skills, with the ability to interpret complex data sets and provide actionable insights. * Ability to apply high level of attention to detail and accuracy in data analysis and reporting. * Ability to demonstrate strong communication skills with internal and external customers. * Must have experience with Microsoft applications including but not limited to: Excel, Outlook, OneNote, Teams, Word. * Must be able to work with minimal supervision. * Work independently or in a team setting. CERTIFICATIONS/LICENSURES REQUIRED: * Registered Health Information Technician (RHIT), desired. Additional Information * Organization: Corporate Services * Department: HIM EHR & Quality * Shift: Day Job * Union Code: Not Applicable
    $34k-61k yearly est. 10d ago
  • Director, Medical Affairs Publications

    Regeneron Pharmaceuticals 4.9company rating

    Warren, MI jobs

    As a Director, Medical Affairs Publications you will play a strategic role providing expertise for development, management and dissemination of our aligned global publication plans supporting Oncology and Hematology. This will include the execution of clinical, HEOR/RWE, PKPD, and disease state publications. Responsibilities include leading cross-functional publication teams to develop, manage, and implement publication plans for our therapeutic areas. This position is located at our Warren, NJ or Sleepy Hollow, NY office with a requirement to be on-site 4 days/week. If eligible, we can offer relocation benefits. We cannot offer a hybrid or fully remote option. A typical day may include the following: * Partner in the development of scientific, clinical, and health-outcomes publications ensuring accuracy and readability of content and timely development * Ensure publications are aligned with scientific narrative and lexicon and strategy, including key strategic communication points and interpretation of statistical analyses. * Leadership of cross-functional and alliance wide publication teams. * Manage budget, forecasting, and resource allocation plan by developing materials to track team expenditures. * Contribute to the development and facilitate cross-functional discussions to identify gaps and opportunities to evolve the publication plan. * Manage processes, and activities focusing on quality and timeliness with an eye for efficiency. * Accurate and timely reporting of post-publications metrics, compliant maintenance of records in the Publication Management Tool (e.g., iEnvision), vendor and budget management. * Collaborate to review and submit clinical manuscripts, abstracts, scientific meeting presentations and digital enhancements; ensure alignment with CIFs. * Adhere to company policies and procedures and maintain a working knowledge of all pertinent industry compliance guidance and regulations including GPP 2022, Sunshine Act, ICMJE guidelines, OIG, PhRMA code * Ensure version management and proper documentation practices. * Develop and maintain expertise with Regeneron products, relevant therapeutic areas, pipeline products, and competitive products. This may be for you if you: * Are adaptable to independently leading publication plans strategically and effectively in a fast paced, growing environment. * Outstanding work ethic and integrity, including high ethical and scientific standards * Strong interpersonal skills particularly motivational, negotiation, listening, judgment, analytic, and conflict management skills, demonstrated by leading to consensus * Ability to cultivate and maintain relationships with leading medical/scientific experts. To be considered you are to have 10+ years in medical communications, publications management or related experience in medical affairs, of which 3+ years must have been spent in independently leading cross-functional publication teams. Experience must be from a pharmaceutical company; experience in a medical communication agency is helpful. A PharmD or PhD or Master's degree in a life sciences is required. Ability to lead therapy area discussions to explain scientific/medical concepts to all levels. Proficiency operating within iEnvision or other publication management systems. #hematology Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive culture that provides comprehensive benefits, which vary by location. In the U.S., benefits may include health and wellness programs (including medical, dental, vision, life, and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves (e.g., military and parental leave) for eligible employees at all levels! For additional information about Regeneron benefits in the US, please visit ********************************************************************* For other countries' specific benefits, please speak to your recruiter. Please be advised that at Regeneron, we believe we are most successful and work best when we are together. For that reason, many of Regeneron's roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about Regeneron's on-site policy and expectations for your role and your location. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business. For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location. Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc. Salary Range (annually) $183,100.00 - $305,200.00
    $83k-110k yearly est. Auto-Apply 8d ago
  • Pharmacy Technician

    Start Center for Cancer Research 3.4company rating

    Grand Rapids, MI jobs

    Job Description The START Center for Cancer Research (“START”) is the world's largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering access to cutting edge trials throughout the US and Europe. Today, with over 1,300 studies completed, and with research facilities in the United States and in Spain, Portugal, and Ireland, START's mission is to accelerate the development of new anticancer drugs that will improve the quality of life and survival for patients with cancer and lead to its eventual cure. To date, over 43 therapies conducted at START locations have obtained FDA/EMA approval. Incredibly, while Academic Medical Centers (AMCs) conduct 80% of cancer trials, such trials reach only 20% of the patient population - leaving the majority of patients who are treated in community practices and hospitals without access to a clinical trial when their care journey calls for one. START serves the many - by bringing cancer trials to physicians and their patients in community hospitals and practices when hope is needed most. START represents the world's largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. As an example, in San Antonio, where START was founded, START treated the first patient ever with Keytruda - the most effective cancer drug in medical history. Position Summary: The role will assure safe, efficient, and cost-effective preparation of chemotherapy, biologic therapy, and supportive care medications for administration to patients following all applicable regulations. Also, this role will work collaboratively with Site Leaders and Pharmacists to maintain adequate and cost-effective inventory of drugs and supplies. Essential Responsibilities: Mix and label chemotherapy, biologic therapy and supportive care medications. Perform proper procedures and documentation in inventory management systems during the fulfillment of the medication order. Prepare parenteral dosage forms utilizing aseptic techniques in accordance with departmental policies, standards set forth in current USP, state & federal regulations and GCP guidelines for investigational medications. Prepare and deliver medication ensuring proper storage location requirements are met based on the stability needs of the product. Perform routine weekly inventory and quality assurance tasks, including checking extemporaneously manufactured medications, commercially available medications, I.V. solutions and equipment for expiration dates, recalls, or signs of deterioration. Receive medication and supplies in accordance with inventory control and purchasing policies. Help to maintain all medication inventory levels within the predetermined stocking level, calling attention to needs for revision, or perpetual supply problems. Interact with study monitors by providing drug accountability reports and temperature storage logs. Facilitate monitor verification of inventory, training and other GCP documentation. Maintain and generate reports through the applicable computer programs. Other duties may be assigned at any time. ).Education & Experience High School Diploma/GED. At least 2 years of experience preparing chemotherapy and biologic therapies. Current State registration as a pharmacy technician (CPhT). Physical & Travel Requirements: 80% of time spent standing and/or walking. Ability to lift up to a 25-pound weight load. Some lifting and bending, pushing and/or pulling loads. Best-in-Class Benefits and Perks We value our employees' time and efforts. Our commitment to your success is enhanced by a competitive compensation, depending on experience, and an extensive benefits package including: Comprehensive health coverage: Medical, dental, and vision insurance provided Robust retirement planning: 401(k) plan available with employer matching Financial security: Life and disability insurance for added protection Flexible financial options: Health savings and flexible spending accounts offered Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture. More about The START Center for Cancer Research Deeply rooted in community oncology centers globally, The START Center for Cancer Research provides access to specialized preclinical and early-phase clinical trials of novel anti-cancer agents. START clinical trial sites have conducted more than a thousand early-phase clinical trials, including for 43 therapies that were approved by the FDA. START represents the world's largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. Learn more at STARTresearch.com. Ready to be part of a team changing the future of cancer treatment? Join us in our mission to conquer cancer, one clinical trial at a time. Your expertise and dedication can help us bring hope and healing to patients worldwide. Please submit your application online. We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $28k-34k yearly est. 6d ago
  • Manager-Revenue Services/Full Time/Hybrid

    Henry Ford Hospital 4.6company rating

    Troy, MI jobs

    As a member of the hospital revenue cycle leadership team, manages, coordinates or participates in a wide variety of operational and personnel functions related to Insurance Verification, Self-Pay conversions strategies including but not limited to Medicaid Eligibility Application Services, Inpatient and Outpatient Registration Services, Cash Operations and other related front-end and billing processes. This includes scheduled as well as emergent services for inpatient, outpatient, ambulatory services, hospice and the Emergency Department. The manager will have a comprehensive knowledge of a wide range of revenue cycle processes and systems. Key player in the development and implementation of revenue cycle process improvement as well as reviewing and developing metrics to monitor performance. Participates in quality assessment & continuous quality improvement activities. Performs other responsibilities to ensure an efficient and customer focused operation. This position provides oversight for the development of safety practices, compassionate care, memorable patient experiences and efficiencies, integrating programs to meet patient needs within the hospital. EDUCATION AND EXPERIENCE: * Bachelors Degree or five (5) years of experience in supervisory or leadership role required. * Five (5) years of revenue cycle experience including but not limited to billing, registration/insurance verification, point of service collection related experience is required. * Three (3) years of supervisory/leadership experience is required. * Comprehensive knowledge of a wide range of revenue cycle processes. * Proficient knowledge of Microsoft Office products, Windows, and the Internet. EPIC experience preferred. * Comprehensive knowledge of state and government billing standards as it relates to insurances for but not limited to, Motor Vehicle accidents, Workmen Compensation, Medicaid, Group Health Plans, BCBS and Medicare. * Ability to create, analyze and interpret reports and spreadsheets. * Must have the ability to independently organize and prioritize responsibilities; problem solve and implement solution-based ideas. * Ability to interact with leadership, staff, patients, families, visitors and agencies of various social-economic backgrounds. Coach and mentor staff in a positive manner. * Excellent written & verbal communication skills & strong facilitative interpersonal skills. * This individual uses dynamic, humanistic, and team-oriented relationship talents to create an environment marked by innovation and continuous improvement. Additional Information * Organization: Corporate Services * Department: Insurance Verification * Shift: Day Job * Union Code: Not Applicable
    $62k-95k yearly est. 4d ago

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