Epic Credentialed Trainer jobs at Mercy Medical Center-Newton

Join our team as an Health Education Class Facilitator at Rosewood Family Health Center in Portland, OR. This position provides and facilitates Chronic Disease Self-Management Program (CDSMP) classes for community members in assigned geographic areas. This is a part-time position 8 hours/week, and requires the ability to work evenings and occasional weekends. Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Visit our website at ************* to learn more about our organization. Position Highlights: $22.44/Hour What You'll Do: Facilitates the chronic disease self-management classes per the curriculum outline and established methods. Recruits participants for the classes. Actively engages participants in the classes utilizing knowledge of cultural differences to provide an environment where people feel comfortable to share and ask questions. Collects and completes participant data obtained from classes and submits weekly records to the Program Coordinator II. Receives feedback from the Service Care Coordinator regarding CDSMP program requirements and modifies presentation delivery accordingly. Consults with and provides feedback to Service Care Coordinator and Program Coordinator II regarding the classes and participant feedback. Performs other duties as assigned. Qualifications High School Diploma or General Education Diploma (GED). Six months' experience as a volunteer, Promotor, health educator, or a community resource information provider. Computer skills in Excel, Word, PowerPoint, and Outlook. Basic knowledge and experience with ZOOM video communications platform. Six months' experience facilitating an educational class and/or leading group discussions is preferred. Bilingual preferred. Language needs are based on demographics of the area. Must demonstrate the ability to communicate at level 10 on the language proficiency scale to receive bilingual differential pay. Ability to successfully complete Tomando Control de su Salud or CDSMP leader training. Strong verbal and written communication skills to effectively exchange, convey and receive information. Public speaking skills to effectively present information in a public setting. Demonstrates awareness and sensitivity to different perspectives and consistently respects individual capabilities, culture, and or personalities. Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

About this Job: Functions within the roles of educator change agent consultant evidence-based practitioner and leader. Responsible for assessment planning development implementation and evaluation of learning and development programs that enhance associates' performance promote professional development or otherwise support the mission vision and SPIRIT Values of MedStar Health. Demonstrates clinical expertise leadership communication skills and knowledge of education theory and principles necessary to develop learning programs and achieve optimal educational outcomes. MedStar Ambulatory Services is committed to providing world-class compassionate care to every patient every time at every touch point. All associates are accountable for their role in meeting patient experience standards. *This position supports all MedStar Ambulatory Services locations, including Maryland, Washington, D.C., and Northern Virginia. The associate in this role may be required to travel to any of these locations on a regular basis. Primary Duties and Responsibilities Collaborates with other departments experts and leaders both internal and external to MedStar Health to obtain information needed to purse development of relevant learning programs and serves as a liaison with academic partners and clinical student placements. Coordinates and plans educational offerings for associates with consideration of but not limited to mandatory regulatory requirements quality and safety performance improvement strategic initiatives and clinical advancement. Conducts educational activities that inform teach and facilitate adoption of new procedures technologies equipment and patient care trends with continuing education credits where appropriate. Designs implements and evaluates designated learning and educational programs and consultative services. Assesses learning needs through formal and informal approaches to data collection to determine specific education needs of associates. Develops and contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Ensures compliance with MedStar Ambulatory Service (MAS) policies and procedures and governmental/accreditation regulations. Develops education plans applying principles of adult learning theory coordinates appropriate resources evaluates and documents responses to teaching and follows up with associates transitioning to different clinical areas or roles. Develops evaluation plans and applies evidence-based evaluation systems to determine the effectiveness of educational activities and learning programs. Involves learners in the evaluation process. Differentiates between practice gaps and performance or system issues and addresses them accordingly. Disseminates the evaluation results of the learning activities and revises learning programs based on objective evaluation data. Evaluates own practice in relation to nursing professional development and practice standards guidelines and relevant statues rules and regulations. Pursues ongoing learning and educational opportunities to enhance own practice knowledge skills and competencies. Identifies and assesses learning needs and knowledge or skill gaps that require remediation and collaborates with site leaders to promote critical thinking and competent patient care delivery. Provides continuing education activities to expand current knowledge and where appropriate acquire and maintain certification using provider unit and other resources. Incorporates evidence into learning programs and clinical education activities especially in content development and use of evidence-based learning models and evaluation systems. Maintains knowledge of evidence and current trends and innovations in clinical practice clinical instruction clinical education staff development and use of simulation and learning technologies. Participates in and disseminates information from committees involving the community health system entity and unit or department related to learning programs projects and collaborative governance council activities. Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate. Performs On-Boarding and Orientation of New Associates by planning and conducting orientation of new personnel to facilitate a new associate's transition to the practice environment and meeting competency assessment requirements in conformance with departmental objectives regulatory requirements and accreditation standards. As well as participates in on-Boarding and orientation of new associate by conducting general clinical orientation programs and coordinating the specialty-based orientation of associates new to MAS. Performs other duties as assigned. Provides documentation of participation and level of success during competency and educational programs. Provides expertise for competency development and competence assessment across the department of nursing. Plans and regularly conducts competency validation programs for clinical associates by applying principles of adult learning to assess staff learning and competency needs. Offers competency-building activities to enhance associates' educational and experiential learning. Reviews performance data on clinical quality and safety of care delivery and contributes to plans which address patient population-specific needs and enhance outcomes. Supports and participates in the transition to practice of newly certified medical assistants. Coaches other clinical associates and provides feedback to enhance professional clinical practice. Minimal Qualifications Education Bachelor's degree of Science in Nursing required and Master's degree in Nursing or Nursing Education preferred Experience 3-4 years Progressive clinical nursing practice required and Experience in teaching or professional development preferred Licenses and Certifications Valid RN license in the District of Columbia Maryland or Virginia required or any combination as required based on work location(s). required and Certification by professional leadership or ambulatory organization preferred Knowledge Skills and Abilities Knowledgeable and effective in service line operations. Effective planning analysis synthesis and data interpretation skills. Problem solving and decision-making ability. Proficiency in principles/application of process improvement. Ability to develop and foster positive relations with physicians/hospital and community. Basic computer skills preferred. This position has a hiring range of : USD $89,065.00 - USD $162,801.00 /Yr.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Exempt Hiring Range: $65,124.80 - $117,208.00 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday Scheduled Hours: 8:00 AM - 5:00 PM Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 99940 - 5951 IS Applications This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. This position is responsible for the design, development and maintenance of the Epic training environment, training materials and methods for clinical and non-clinical end users under general direction. Training is typically conducted in the classroom as well as in the practice. The Principal Trainer typically supports an assigned application(s) and is responsible for achieving an in-depth understanding of the software, policies and procedures, and workflow for each application. This position is responsible for the design, development and maintenance of the Epic training environment, training materials and methods for clinical and non-clinical end users under general direction. Training is typically conducted in the classroom as well as in the practice. The Principal Trainer typically supports an assigned application(s) and is responsible for achieving an in-depth understanding of the software, policies and procedures, and workflow for each application. Major Responsibilities: Translates the functionality of Epic system configuration and workflow validations into a training environment development, easy to understand classroom presentations, and prepare and manage requirements for training sessions in collaboration with the project team. Administers a proficiency assessment and class evaluation at the end of each session, and forward ideas to improve the effectiveness of the training to the Principal Trainer Team Lead. Responsible for quality control. Collaborates at all levels of organization to deliver customized curriculum and coaching to employees. Leads discussions regarding building, testing, and maintaining the training environment, as well as the development and maintenance of training materials for the training program. Trains additional trainers within the organization, as well as provides training for new hires, and coordinates training for new software releases and updates. Maintains policies/procedures documentation as it relates to Epic training. Develops and implements credentialed training programs and materials to support users of Epic applications and clinical information systems. Develop and maintain the master training environment for primary application suites supported. Position Qualifications: License/Certification/Education: Required: Current Epic certification(s) or ability to achieve based on UMass Epic Project Commitment. Preferred: Bachelor's Degree in related field. Experience/Skills: Required: Three (3) years or more demonstrated experience facilitating classroom, on-line and one-on-one training. Must have excellent written and verbal communication skills. Must have ability to work independently with minimal supervision. Requires proficiency in computer systems to access and use multiple data systems such as Word, Excel, PowerPoint, as well as medical records systems. Must have ability to perform a variety of complex duties ranging from direct involvement in individual processes to overseeing projects. Preferred: Previous experience in a healthcare or clinical setting strongly preferred. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Grow your career at Cedars-Sinai! The Enterprise Information Services (EIS) team at Cedars-Sinai understands that true clinical transformation and the optimization of a clinical information systems implementation is fueled through the alignment of the right people, processes, and technologies. Cedars-Sinai has once again solidified its position as a global healthcare technology leader, receiving top accolades in not one but two prestigious surveys. Why work here? Cedars-Sinai placed in the top 20 on Newsweek's “World's Best Smart Hospitals 2024” list, which highlights hospitals that have excelled in the utilization of electronic functionalities, telemedicine, digital imaging, artificial intelligence and robotics. The organization's Healthtech excellence was acknowledged again, this time by the esteemed “CHIME Digital Health Most Wired“ recognition program. Cedars-Sinai was assigned a Level 10-the most prestigious level of certification-among more than 300 surveyed healthcare organizations. Cedars-Sinai netted high scores across multiple verticals and particularly excelled in areas of infrastructure, interoperability, and population health innovation. What will you be doing in this role: The Epic Principal Trainer (Ambulatory) will contribute substantially to the development, implementation, and success of the software application/systems training program. Will be responsible for mastering at least one module of the greater application and all specific workflows for the business unit to which they are assigned. Will be encouraged to develop and implement the training program and lead all aspects of the building, testing, and maintenance of a well-designed training environment for their application. Will ensure that updates and new software releases are incorporated into the training environment, all changes are communicated to their business units, and that update training is provided. Assists the Lead Trainer and Training Manager with training plans for their designated applications. Works with project managers, applications managers, applications specialists, and subject matter experts to develop, validate, and update training materials. Reviews, edits, and approves any curricula or other materials developed by trainers. Develops application-specific and cross-application training environment requirements. Builds, configures, and tests the training environment to mirror the production environment system, including the inclusion of upgrades, fixes, and new releases. Develops and implements appropriate success criteria and measures for training. Develops post implementation/upgrade training optimization plans. Coordinates the appropriate level of training for business unit managers and end-users. Develops plans to assure the provision of application training at agreed upon service levels and costs. Participates in the development of policies and procedures for all areas of training responsibility. Provides mentoring to Associate Trainers and Trainers. Manages and completes all project tasks and requirements within timelines as assigned. *Hybrid Remote = must live in Los Angeles area or willing to relocate to Los Angeles area for onsite requirements* Qualifications Experience Requirements: Three (3) plus years of experience in Epic Ambulatory systems training and curriculum development. (preferred 5+ years of experience) Strong presentation and communication skills. Ability to create engaging and effective Ambulatory Outpatient training materials. Proficiency in using eLearning tools and platforms. Educational/Certification Requirements: Bachelor's Degree in Instructional Design, Medical Informatics, Instructional Technology, Communication, Education, or related field. Epic Certification in Ambulatory. #LI-Hybrid

Current Saint Francis Employees - Please click HERE to login and apply. Full TimeDays Job Summary: The Epic Principal Trainer is responsible for developing and maintaining Epic course curricula and supporting training materials; building, testing and maintaining the training environment; delivering Epic curricula to end users using training strategies that meet a variety of learning styles; educating and training other trainers; working with the Training Team to analyze and coordinate the availability of trainers, schedules, rooms, workstations and other resources, and answering Epic functionality questions from Managers and end users. Minimum Education: High School Diploma or GED. Bachelor's Degree preferred. Licensure, Registration and/or Certification: Obtain and maintain Epic certification in assigned application module(s). Work Experience: 0 - 6 months related experience. Knowledge, Skills and Abilities: Ability to work with Microsoft Office applications for the production and management of training materials, interoffice communication, and use and exchange of shared project and department documents. Excellent interpersonal and communication skills. Strong teaching skills that have been demonstrated on various projects, particularly related to healthcare a plus. Essential Functions and Responsibilities: Develop/implement classroom training, one-to-one training, computer based training, and/or just in time (JIT) training of the clinical or revenue cycle personnel on a variety of functions; and applications of the electronic health record. Set up/deliver training in a formal class setting or at-the-elbow support/optimization in the workplace setting. Plan, identify needs, and implement programs and materials to achieve the skills/competencies necessary to meet patient safety, data management, compliance, HIPAA, CHI policies and procedures, Joint Commission, and/or other regulatory requirements. Facilitate problem solving/conflict resolution related to the practitioner usage of the electronic health record. Recommend changes and determine outcomes to improve the quality of education, patient safety, staff efficiency, and/or organizational effectiveness. Collaborate and communicate with Information Services, various steering groups, and the users to coordinate enhancements, resolve operation problems and improve operational quality. Participate in departmental meetings/initiatives, quality improvement activities, and committees as assigned. Decision Making: Independent judgment in planning sequence of operations and making minor decisions in a complex technical or professional field. Working Relationships: Works with internal customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Special Job Dimensions: Ability to travel as required for Epic training. Ability to travel to remote work sites as needed. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Information Technology Training - Saint Francis Connect Location: Tulsa, Oklahoma 74136 EOE Protected Veterans/Disability

Develops role-based training content for EpicCare Ambulatory, Beacon, and HealthyPlanet users in the outpatient setting, independently or with team members, using a variety of software programs, tools and applications; Review and update the Learning Management System (LMS) to assign content, verify assignment completion, and upload/update learning content developed. Collaborates with Application Analysts, Super Users, and project teams on development of training program and system configuration; Designs, develops and maintains instructional materials, including but not limited to lesson plans, power points, quick start guides, tips sheets, recorded sessions, and interactive self-guided modules. Incorporates feedback from others into existing training and training administration procedures; Obtains detailed understanding of workflows and system configuration, learns new content and consults with subject matter experts to develop training materials; Responsible for building and testing of training environments; provides support and troubleshoots issues; Collaborates regularly with other Principal Trainers by co-facilitating classroom instruction; Prepares training lessons, printing materials, and sets up the training room and environment prior to training sessions; Presents information verbally and in writing in a clear and easy-to-understand manner; Follows up with trainees outside of the classroom to offer additional support; Serves as an expert educator to internal staff; Trains and credentials additional classroom trainers as needed; Trains staff and end users by teaching technical topics as needed; Manages projects by prioritizing and creating and adhering to timelines; Performs and completes other duties as assigned. Bachelor's degree in business, information technology, healthcare or other related field or equivalent experience Must have at least one Epic certification with the ability to complete the following certifications within one year of taking the position: EpicCare Ambulatory Curriculum, i ncluding Healthy Planet Fundamentals Beacon Curriculum Training Environment Build Minimum of five (5) years of related experience, including experience with healthcare information systems Skill and a minimum of one (1) year experience in adult education Demonstrates flexibility with respect to required changes in training content and delivery methods Ability to work without close supervision, taking ownership of work activities and ensuring training sessions and supporting materials meet Epic standards Ability to see things in an open-minded way and examine an idea or concept from as many angles as possible Ability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and in a timely manner Ability to learn new content and leverage knowledge to develop strong training programs Cooperative and approachable, taking time to listen to and address others' questions or concerns Ability to develop and deliver formal presentations. This includes presenting information in a clear and interesting manner, commanding the audience's attention, developing effective materials and handling questions or challenges from the audience Ability to read text, identify major points, make inferences, and draw conclusions that accurately reflect the material Ability to communicate information clearly and concisely to trainers and trainees when speaking and in writing. This includes targeting the amount, style and content of the information to the needs of the receiver Willingness to put forth extra effort when required, including demonstrating persistence in the face of obstacles and adversity

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: Supports the curriculum development and maintenance lifecycle for assigned applications including participation in workflow evaluation, development of new curriculum and related documentation (e.g., tip sheets, quick start guides, knowledge articles). Collaborate with user departments to identify, analyze, and support ongoing needs while achieving Service Level Agreements (SLAs) relative to the supported curriculum. Responsibilities And Duties: System Analysis and Design: Analyze and document current business processes and workflows. Identify system requirements and translate them into detailed specifications. Design and implement solutions to improve system efficiency and user experience. Application Support: Provide support for (Epic, Workday, Kronos,) and other applications. Troubleshoot and resolve system issues in a timely manner. Coordinate with vendors and internal teams for system upgrades and patches. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Project Management: Under the direction of the Sr. Systems Analyst strong participation smaller projects related to system implementations and upgrades. Knowledge with various project management approaches, e.g. waterfall, agile. Training and Documentation: Contribute to comprehensive documentation for system configurations and processes. Assist and provide guidance on best practices. Integration and Data Management: Contribute to seamless integration between various healthcare applications. Manage data integrity and security across systems. Perform data analysis and generate reports as needed. Minimum Qualifications: Bachelor's Degree: Computer and Information Science (Required) Additional Job Description: EDUCATION and/or EXPERIENCE: Knowledge typically acquired through a associate degree in a healthcare field (e.g., nursing, respiratory therapy, health information management, etc.), computer science, education, business, or related field; equivalent experience will be considered. SPECIALIZED KNOWLEDGE: Healthcare operations, basic knowledge of computers, education theory KIND & LENGTH OF EXPERIENCE: 1 to 3 years experience in systems analysis, programming, or business / clinical operations SPECIALIZED KNOWLEDGE Knowledge typically acquired through a Field of Study: a healthcare field (e. g. , nursing, respiratory therapy, health information management, etc. ), computer science, education, business, or related field; equivalent Experience will be considered DESIRED ATTRIBUTES Application management lifecycle, Clinical / Hospital Operational experience Additional experience Work Shift: Day Scheduled Weekly Hours : 40 Department CareConnect Training Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.

Medical Center: Staff Development- (Full-Time, Day Shift) - Job Summary: The Project Credentialed Trainer will provide training to end users, demonstrating working knowledge of the LLEAP system, in a variety of settings that include but are not limited to, classroom training, at the elbow support, and providing daily support to end users. Obtains and maintains in-depth knowledge of the functionality of applications and has the ability to demonstrate clinical and non-clinical workflows using the LLEAP system. Promotes a climate for the participant that encourages learning and self-motivation through the application of principles of adult learning. Utilizes exemplary interpersonal skills and cooperates harmoniously with others at all levels. Contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient population. These services may be provided for both LLUMC and LLUCH hospitals. Performs other duties as needed. Education and Experience: High School Diploma or GED required. Bachelor's Degree preferred. Minimum two years of experience as an electronic health record (E.H.R) system trainer or E.H.R system Super User required. Knowledge and Skills: Demonstrated strong verbal communication and public speaking skills required. Strong presentation skills to large audience base required. Able to: read; write legibly; speak in English with professional quality; use computer, printer, fax machine, and software programs necessary to the position. Strong computer skills (e.g., Word, Excel and PowerPoint. Ability to work audiovisual equipment proficiently in the training environment. Able to communicate positively, effectively, and professionally with others; speak effectively before small and large groups of employees, administration, and other internal and external entities; work calmly and respond courteously when under pressure; teach and collaborate. Must have problem-solving skills and be adaptable to change. Ability to work in a fast paced environment and maintain a positive attitude. Ability to learn and to remain competent in Epic skills. Must be detail oriented. Ability to distinguish colors within computer programs; hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place; see adequately to read medical records, computer screens, and written documents necessary to the position; discern temperatures through touch. Licensures and Certifications: Epic Credential Trainer Certification preferred.

Medical Center: Staff Development- (Full-Time, Day Shift) - Job Summary: The Project Credentialed Trainer will provide training to end users, demonstrating working knowledge of the LLEAP system, in a variety of settings that include but are not limited to, classroom training, at the elbow support, and providing daily support to end users. Obtains and maintains in-depth knowledge of the functionality of applications and has the ability to demonstrate clinical and non-clinical workflows using the LLEAP system. Promotes a climate for the participant that encourages learning and self-motivation through the application of principles of adult learning. Utilizes exemplary interpersonal skills and cooperates harmoniously with others at all levels. Contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient population. These services may be provided for both LLUMC and LLUCH hospitals. Performs other duties as needed. Education and Experience: High School Diploma or GED required. Bachelor's Degree preferred. Minimum two years of experience as an electronic health record (E.H.R) system trainer or E.H.R system Super User required. Knowledge and Skills: Demonstrated strong verbal communication and public speaking skills required. Strong presentation skills to large audience base required. Able to: read; write legibly; speak in English with professional quality; use computer, printer, fax machine, and software programs necessary to the position. Strong computer skills (e.g., Word, Excel and PowerPoint. Ability to work audiovisual equipment proficiently in the training environment. Able to communicate positively, effectively, and professionally with others; speak effectively before small and large groups of employees, administration, and other internal and external entities; work calmly and respond courteously when under pressure; teach and collaborate. Must have problem-solving skills and be adaptable to change. Ability to work in a fast paced environment and maintain a positive attitude. Ability to learn and to remain competent in Epic skills. Must be detail oriented. Ability to distinguish colors within computer programs; hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place; see adequately to read medical records, computer screens, and written documents necessary to the position; discern temperatures through touch. Licensures and Certifications: Epic Credential Trainer Certification preferred.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Department:EPIC Acute Under the direction of the Director of Ambulatory Medical Informatics, the Epic Principal trainers (PTs) work with the Application Team Leads and application analysts to develop and maintain the training program for the user roles in their application. Principal Trainers will have a solid understanding of the access, clinical and revenue cycle workflows and operations of SVMHS' ambulatory practices including (but not limited to) clinical documentation, orders, scheduling, patient-clinic communications, professional billing, claims and remittance processing. Primary Duties: Develops role-based training content, independently or with team members, using a variety of software programs, tools, and applications (such as Microsoft Office). Designs, develops and maintains instructional materials. Maintains policy and procedures documentation. Incorporates feedback from others into existing training and training administration procedures. Learns new content and consulting with subject matter experts to develop training materials and answer any participant questions. Assists with building and testing of training environments, and providing support and troubleshooting issues. Collaborates with other trainers by co-facilitating classroom instruction and assisting with exercises as needed. Prepares training lessons, prints materials, and sets up the training room and environment prior to the training session. Presents information verbally and in writing in a clear and easy-to-understand manner. Follows up with trainees outside of the classroom to offer additional support. Serves as an expert educator to internal staff. Trains and credentials additional classroom trainers as needed. Trains staff and end users by teaching technical topics as needed. Manages projects by prioritizing projects and by creating and adhering to timelines. Completes training tasks outlined in the training project plan and established by the Training Manager. Is responsible for development of detailed, workflow-based curriculum for designated application(s). Attends status meetings held by the training team and their designated application team(s). May also attend change control meetings and other meetings as needed. Ensures deliverables are approved by the appropriate members of the project team and are completed in accordance with the training strategy. Develops appropriate proficiency measures for training. Determines the appropriate level of training (time, delivery method) for each user in designated application(s). Maintains training curriculum, training environment, and delivers ongoing education post go-live. Ensures all changes to the application follow approved change management procedures and protocols, create and maintain all documentation for all assigned applications and develop, plan and execute testing for supported applications. Information Systems job responsibilities: - Employee should be familiar with the Information Systems Standards and Best Practices concepts and requirements. ******************* Net/documents/?docid=4484&mode=view - IT will review the Information Systems Standards and Best Practices concepts, requirements and documentation with employees at least once a year for understanding, completeness and accuracy. Employee shall document the system management, maintenance, and support requirements in a location accessible to Information Technology and appropriate SVMH support staff who have responsibility. Performs other duties as assigned. Job Requirements: Education: Bachelor's degree required. Licensure: Current Epic Principal Trainer certification required. *See below for position specific licensure/certification requirements. New hires and transfers have 45 days from completion of SVMHS-sponsored Epic training to complete required Epic certification. Epic Principal Trainer for Ambulatory Clinical Applications: Certification in EpicCare Ambulatory for Principal Trainers Epic Principal Trainer for Registration and Scheduling Applications: Certification in Cadence and Prelude for Principal Trainers Epic Principal Trainer for Professional Billing and Claims Applications: Certification in Resolute Professional Billing (non-SBO) for Principal Trainers Experience: A minimum of two (2) years of electronic health record systems analysis, design, build and support required. Epic application implementation, troubleshooting, testing, and support experience preferred. Must have experience with data collection procedures and data management. Must have the ability to translate and write functional specifications, develop and document operational procedures, test software, and coordinate software release procedures. Experience with, or certification in any of the following applications or modules is preferred: EpicCare Ambulatory, Cadence, Prelude, Resolute Professional Billing, MyChart, Security, Bones, Surescripts, SmartForms, Order Transmittal, Referrals, Reporting Workbench, Cadence, Haiku/Canto, CareEverywhere, and/or Urgent Care. Strong instructional design skills preferred. Familiarity/experience using HealthStream Learning Management System preferred. Pay Range: The hourly rate for this position is $42.36 - $52.94. The range displayed on this job posting reflects the target for new hire salaries for this position. Job Specifications: ● Union: Non-Affiliated● Work Shift: Day Shift● FTE: 1.0● Scheduled Hours: 40 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Department:EPIC Acute Under the direction of the Epic Application Manager, the Epic Credential Trainer (CT) works with Principal Trainers, Epic Analysts, and department leadership to develop and maintain clinical workflow standards and training materials that align with the mission and values of Salinas Valley Health. The Epic CT is responsible for delivering Electronic Health Record (EHR) end-user training for physicians, advance practice providers, clinical and administrative support staff and the clinical management team. Epic CTs work with operational champions to understand current workflow and how it will translate into the Epic EHR system. The Epic CT is the first point of contact for operational users and is responsible for troubleshooting end user technical and EHR software issues, as well as EHR optimization requests. The individual is also responsible to provide Epic go-live support, known as At-The-Elbow support (ATE), during EHR/project implementations. Analyze the requirements of the Medical Center and/or ambulatory Medical Group and ensure current EHR design/build workflows meet operational goals. Ensure workflows are designed with end user efficiency in mind to seamlessly incorporate into daily work. Assist Principal Trainers (PTs) in developing clear, concise and effective training materials including classroom handouts, presentations and workflow guides. Ensure workflow guides are succinct and easy to follow, enabling managers and others deliver quick, on-the-spot training. Assist PTs create role-based training content for all levels, including management, providers and frontline staff, utilizing a range of software programs, tools, and applications (such as Microsoft Office). Deliver “front-of-the-classroom” training, presenting information verbally and in writing in a clear, professional, and easily understandable manner. Evaluate and assess end-user competencies at the end of each training session to determine if the curriculum was understood and evaluate if EHR access should be granted or additional training is required. Prepare training lessons, printing materials, and set up the training room and environment prior to each training session. Maintain consistent and reliable training schedules to ensure efficient onboarding of new staff and leads Thrive scheduling (post-implementation training) for existing staff. Following up with trainees after training to offer additional support and assistance. Provide “At-The-Elbow” support during Epic EHR implementations for application or system-wide projects. Servers as the primary educator and supports Analyst, troubleshooting issues promptly to solve problems, and identifying opportunities for long-term solution, such as updated training materials or improved workflows. Serve as the liaison between Epic Analysts/IT department and end user for technical or software-related issues. Regularly round on end-users throughout the health system to offer advanced training and workflow tips, positioning oneself as a subject matter expert for internal staff and providers. Responds timely to Help Desk requests and other team inquires. Exhibit strong communication and time management skills, ensuring timely responses to emails or tickets. Collaborates with other Epic Credentialed Trainers to assist with tasks based on workload or needs, building a strong level of trust with end users. Proactively engage in quarterly Epic updates, draft proposals for workflow changes and share these proposals with operational champions and leads well in advance of the upgrade. Assist in building and testing training environments, providing support, and troubleshooting issues, while fostering a culture of continuous improvement. Leverage Epic tools like Signal and Pulse to identify areas where additional training is needed (e.g., by job role or specific people) and take proactive steps to address these needs, enhancing operational efficiency and job satisfaction across the organization. Work independently, with minimal supervision, by effectively managing projects, prioritizing tasks, and meeting project deadlines. Take initiative to complete all assigned responsibilities. Participate in status meetings hosted by the training team and their respective application teams. Attend change control meetings and other relevant meetings as necessary. Ensure that all deliverables are approved by Principal Trainers and other key members of the project team and are completed in alignment with the training strategies. Demonstrate strong customer service skills, with a focus on following through to resolve issue effectively. Performs other duties as assigned. Education: High School Diploma or GED required. Experience: Two (2) years' experience using Epic (Electronic Health Record) preferred. Two (2) years' experience within a healthcare related clinical environment with working knowledge of the process and delivery of patient care services in an ambulatory care facility and office practice environment preferred. Understanding of the supporting activities in clinical services, ancillary departments, financial services, medical records, utilization review, quality assurance, the admitting/registration functions, and billing and collections preferred. Licensure will vary based on specialty and specific applications. Access Salinas Valley Health Credential Trainer certification required in assigned application including EpicCare Ambulatory, Healthy Planet, ASAP, Orders, Willow, Beacon, Radiant, Cupid, OpTime, Anesthesia, Lumens or Beaker training tracks. New hires and transfers have 60 days from date of hire/transfer to obtain Credential Trainer certification. Healthcare licensure or certification preferred. Clinical Salinas Valley Health Credential Trainer certification required in assigned application including EpicCare Ambulatory, Healthy Planet, ASAP, Orders, Willow, Beacon, Radiant, Cupid, OpTime, Anesthesia, Lumens or Beaker training tracks. New hires and transfers have 60 days from date of hire/transfer to obtain Credential Trainer certification. Healthcare licensure or certification preferred Revenue Cycle: Salinas Valley Health Credential Trainer certification required in assigned application including Resolute Hospital Billing & Professional Billing, Claims & Remittance, HIM (Coding, Deficiency Tracking & ROI), Identity and Gallery training tracks. New hires and transfers have 60 days from date of hire/transfer to obtain Credential Trainer certification. Healthcare licensure or certification preferred. The hourly rate for this position is $33.26 - $41.58. The range displayed on this job posting reflects the target for new hire salaries for this position. Job Specifications: ● Union: Non-Affiliated● Work Shift: Day Shift● FTE: 1.0● Scheduled Hours: 40 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Why work at TidalHealth? Looking for a rewarding place to work? Choose TidalHealth. Our hospitals have been named among the Top 5 percent of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid Services. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally. Credentialed Trainer Position Summary The Credentialed Trainer will work closely with a Principal Trainer to provider initial and on-going Epic training and support to the patient care services team. Credentialed Trainer Position Requirements Education * Bachelor's degree preferred Experience * Experience teaching adult learners * Experience in a healthcare field preferred * Experience with Epic EMR preferred * Competent computer skills, proficient with Microsoft office applications * Obtain Epic Credentialed Trainer status within 30 days of hire * Must have excellent verbal and written communication skills * Be able to objectively evaluate a provider's Epic performance and provide constructive feed-back as needed Credentialed Trainer Benefits * At TidalHealth, full-time employees working at least 72 hours per pay period, part-time employees working at least 36 hours per pay period and part-time employees working at least 30 hours or more on weekends only are eligible for benefits. * Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union. Salary range: $24.41 - $37.84 Commensurate with experience

The Opportunity: REGENXBIO is an exceptional place where some of the best of brightest people have the opportunity to collaborate, touch amazing science, and contribute toward extraordinary plans. As a Contract Clinical Trial Trainer, you will assist in delivering clinical trial related curriculum modules, administration frameworks, training plans, and tracking mechanisms required to demonstrate adequate clinical trial training in line with ICH/GCP guidelines and all applicable Federal Regulations. You'll also assist with clinical trial related Learning Management System (LMS) monitoring of clinical trial training compliance via the production and distribution of regular reports. This is a 6-month contract position with the potential to convert to permanent.What you'll be doing: Assist in the development of clinical trial training programs, including curriculums, training plans, guidances, etc. required to demonstrate adequate clinical trial training in line with ICH/GCP guidelines and Federal Regulations. Coordinate, administer and archive documentation for clinical trial training courses (presentations, recordings, and/or instructor led classes). Support management with oversight of clinical trial training calendar and risk tool maintaining adherence with REGENXBIO standard operating procedures and guidelines. Liaise with the Sr. Manager Clinical Trial Training and other Business Operations/Quality Assurance leads to assess/communicate clinical trial training compliance, identify gaps, and implement corrective/preventive actions where needed. Assist in the onboarding of Medical Organization new study members with training assignments, standard training processes, tools, and best practices as needed. Support updates to REGENXBIO Learning Management System (LMS) curriculums, including update to study specific/core curriculums, tracking capabilities, and all associated compliance reports as needed. What we're looking for: Bachelor's degree required with an emphasis on Life Sciences or equivalent. At least 2 years clinical trial and/or industry Standards/SOP/Quality training experience. 1-3 years' data input experience with Learning Management Systems (Compliance Wire), additional experience using Veeva TMF preferred Must have working knowledge of ICH/GCP principals and demonstrate familiarity with industry standards. Ability to work in a dynamic, fast paced, team environment.

Note: Work location is on-site with the flexibility to work remotely, the primary location will be in-office for meetings, per Kaiser Permanente-s Authorized States Policy - Employees may be required to travel to a Kaiser Permanente or customer site. Residency is required in the primary location state: 99 S. Oakland Ave., Pasadena, California 91101 This position may have visibility in all Kaiser Permanente Authorized locations. *Compensation may differ based on the market. This role will support the implementation of an enterprise-wide contract management system for KP. The role will be an individual contributor supporting an initiative to standardize processes across the organization, drive higher service quality, improve contracting outcomes, minimize rework/manual and train and provide support for contract management system and processes. Job Summary: Serves as a consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state. Contributes to business strategy and supports organizational alignment and prioritization of business initiatives. Manages complex projects or project components, participates in and may lead change management activities, and performs data analyses in support of business initiatives. Supports vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures. Essential Responsibilities: + Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome. + Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions. + Serves as a consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects across one or more functional tracks or workstreams by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating tough issues to stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to various senior level audiences. + Develops requirements for complex business, process, or system solutions within assigned business domain(s) by interfacing stakeholders and cross-functional teams as appropriate; leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; developing and documenting comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions; and leading team members in the development process as appropriate. + Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains; mapping current state against future state processes; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions or domains; and identifying and validating value gaps and opportunities for process enhancements or efficiencies. + Contributes to business strategy and supports organizational alignment and prioritization of business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; collaborating with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing assigned initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives. + Serves as a advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, and speaking events; contributing to the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results. + Manages complex projects or project components by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; coordinating project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate. + Participates in and may lead change management activities associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; partnering with management, project champions, and business owners to communicate and align improvement initiatives with business objectives; identifying appropriate change management method and approach; and ensuring stakeholders embrace a change management mindset, understand intent and purpose, and foster a culture of change. + Performs data analyses to support business initiatives by identifying appropriate data analysis tools and approach to assess business performance; determining suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting analyses and performing experimental tests to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis. + Supports vendor management as required by assisting with reviews of vendor performance levels; ensuring service level agreements are met; managing vendor invoices; and partnering with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate. + Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures. Minimum Qualifications: + Bachelors degree from an accredited college or university and Minimum five (5) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business, Public Health, or a directly related field and Minimum three (3) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum eight (8) years experience in consulting, project management, data analytics, operations or a directly related field. Additional Requirements: + Knowledge, Skills, and Abilities (KSAs): Business Acumen; Change Management; Negotiation; Creativity; Applied Data Analysis; Financial Acumen; Conflict Resolution; Managing Diverse Relationships; Process Validation; Project Management; Risk Assessment; Service Focus; Requirements Elicitation & Analysis Preferred Qualifications: + Three (3) years of experience consulting in a large multi-hospital system. + Three (3) years of experience working with outpatient/ambulatory service line optimization. COMPANY: KAISER TITLE: Consultant IV, Trainer - Provider Contract Management Systems LOCATION: Pasadena, California REQNUMBER: 1391280 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

The Senior Synapse System Administrator I (SSAT) is primarily responsible for education (internal and external) as it relates to Synapse System Administration. This includes the development of professional-grade training material, innovative training strategies and comprehensive training curriculums. In addition, this role is responsible for assisting with developing, and participating in all system administration training offerings, e.g., Q & A sessions, hosted and on-site courses. Interaction with Sales, Customer Support, Clinical Applications, Field Service, the end-user, and the Synapse Integration Team is required. The candidate must develop relationships and communication channels to ensure status feedback and cooperation with stakeholders. Finally, the candidate must ensure that all training is executed professionally to ensure customers are well positioned for ownership, and ultimately, success. **Company Overview** At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: *************************************************** **Job Description** **Duties and Responsibilities:** + Actively participates in the development of training strategies and training curriculums. + Works collaboratively with Senior I, Lead, SSAT and/or Clinical Development Coordinator to function as Subject Matter Expert for select educational content such as, but not limited to: customer facing course material, instructional "how to" videos, product simulations, etc. + Responsible for executing all aspects of Client System Administration Training, including the primary delivery of training on-site as needed. + Ensures that all customers are provided with high quality care and attention throughout the sales and service process, so that each customer is fully satisfied with the service and attention received from Fujifilm Medical Systems. + Independently assesses the customer's level of comprehension to facilitate effective site administration and optimal product operation, utilizing validated applications, protocols, and processes. Escalates customer satisfaction concerns to Senior II, Lead SSAT or management when appropriate. + Assists with post-course completion deliverables/tasks. This includes assisting with certification, examination results, course surveys and maintenance of attendance records. + Provides expert level clinical support for customers, sales, and field service. + Demonstrates proficiency and supports system administration training initiatives for a minimum of 1 Synapse product with a desire for increased responsibility. + Provides professional development mentorship to staff SSAT when the opportunity presents. + Provides input to SSAT Senior II, Leads I & II regarding staging of Virtual Environments for Synapse systems used during SSAT courses. + Maintains relationships with HCUS Cardiology, Radiology, 3D, VNA, Synchronicity, and EIS clinical teams to maintain intimate product knowledge and development. + Participates in all aspects of Internal Synapse System Administration Training. + Actively participates in Synapse System Administration status teleconferences. Leads status calls in the event of Senior II, Lead SSAT and manager absence. + Maintain close contact with customers for evaluation of training success and promote opportunities for continuing education. + Participates in Synapse PACS testing and feature validation when deemed appropriate by SSAT/Education management. + Participates on various internal and external committees for continued development of Synapse products. + Interfaces directly with customers as it relates to a fundamental Synapse System Administration level to appropriately assess and effectively communicate the customer's experience to HCUS. These customer interfaces can be either via phone / email / conference calls that organically occur throughout our SSAT courses, or in person at a customer site visit. Traveling to customer sites with or without the appropriate team members is an integral part of the Synapse System Administration role in demonstrating our Assists System Administrators, Technologists, Sonographers, and other professional staff members in the proper and efficient operation of FUJIFILM Synapse and Synapse PACS. + Solicits feedback from Customers at regular and consistent intervals and escalates where appropriate any concerns or additional sales opportunities to, Sales, Field Service, Marketing, Engineering, and Product line management. Follows up with customers regarding issues identified via written and verbal communication. + Makes appropriate contacts within HCUS and at the customer site to coordinate each customer visit and or conference call. + Provides on-going support to resolve application related and image quality concerns on both a product and system level. + Provides and maintain documentation to support customer visits and consultation. + Provides additional education and consultation at a charge, contributing to Professional Services and Clinical Customer Support revenue goals. + Works with HCUS team to gain customer acceptance of the FUJIFILM Medical Systems solutions. + Maintains technical expertise on all HCUS product offerings and is knowledgeable of current industry trends and future technology directions. + Maintains effective communication with Field Service, Sales, and other members of the HCUS team to foster effective problem resolution. + Maintains effective communications and working relationships with all departments within HCUS (Service, Engineering, Integration, Marketing, Sales, Customer Service, etc.). Participates with Sales and Marketing staffs to develop new products, services, and sales/marketing strategies. Reports any internal/external information and activities that may impact on customer satisfaction and/or HCUS's future business activities. + Participates on various internal and external committees. + Participates on performance improvement and strategic planning teams. + Performs other duties as may be assigned by management. Demonstrates a willingness and seeks opportunities to contribute beyond job duties defined the appointed description. + Participates in professional organizations. + Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards. **Qualifications:** + BA/BS or equivalent professional work experience + A minimum of (5+ years desired) full-time experience in PACS System Administration (FUJIFILM Synapse preferred) or equivalent industry experience. + 5 to 10 years of progressive experience in medical technology, devices, or healthcare industry. + 2+ years formal training experience. + Experience in curriculum development, as well as in various training methodologies to ensure effective delivery of material in an adult learning environment is desired. + Experience with production software such as Adobe Captivate, TechSmith Camtasia, Adobe Connect Pro, is a significant plus. + Proven ability to deliver live presentations and formal instruction while concurrently evaluating the learner's comprehension of the associated topics. + Exceptional verbal and written communication skills, negotiations skills, and professional presence. + Ability to prioritize and handle multiple functions. + Proficient in Microsoft Outlook, PowerPoint, Excel, Word **Physical requirements:** The position requires the ability to perform the following physical demands and/or have the listed capabilities: + The ability to sit up 75-100% of applicable work time. + The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time. + The ability to stand, talk, and hear for 75% of applicable work time. + The ability to lift and carry up to ten pounds up to 20% of applicable work time. + Close Vision: The ability to see clearly at twenty inches or less. **Travel:** + Occasional (up to 70%) travel may be required based on business need. * \#LI-Remote _In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ _Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements._ _For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ **EEO Information** Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. **ADA Information** If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (****************************** or ***************. **Job Locations** _US-Remote_ **Posted Date** _7 days ago_ _(12/4/2025 11:25 AM)_ **_Requisition ID_** _2025-36156_ **_Category_** _Customer Service/Support_ **_Company (Portal Searching)_** _FUJIFILM Healthcare Americas Corporation_

The Senior Synapse System Administrator I (SSAT) is primarily responsible for education (internal and external) as it relates to Synapse System Administration. This includes the development of professional-grade training material, innovative training strategies and comprehensive training curriculums. In addition, this role is responsible for assisting with developing, and participating in all system administration training offerings, e.g., Q & A sessions, hosted and on-site courses. Interaction with Sales, Customer Support, Clinical Applications, Field Service, the end-user, and the Synapse Integration Team is required. The candidate must develop relationships and communication channels to ensure status feedback and cooperation with stakeholders. Finally, the candidate must ensure that all training is executed professionally to ensure customers are well positioned for ownership, and ultimately, success. **Company Overview** At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: *************************************************** **Job Description** **Duties and Responsibilities:** + Actively participates in the development of training strategies and training curriculums. + Works collaboratively with Senior I, Lead, SSAT and/or Clinical Development Coordinator to function as Subject Matter Expert for select educational content such as, but not limited to: customer facing course material, instructional "how to" videos, product simulations, etc. + Responsible for executing all aspects of Client System Administration Training, including the primary delivery of training on-site as needed. + Ensures that all customers are provided with high quality care and attention throughout the sales and service process, so that each customer is fully satisfied with the service and attention received from Fujifilm Medical Systems. + Independently assesses the customer's level of comprehension to facilitate effective site administration and optimal product operation, utilizing validated applications, protocols, and processes. Escalates customer satisfaction concerns to Senior II, Lead SSAT or management when appropriate. + Assists with post-course completion deliverables/tasks. This includes assisting with certification, examination results, course surveys and maintenance of attendance records. + Provides expert level clinical support for customers, sales, and field service. + Demonstrates proficiency and supports system administration training initiatives for a minimum of 1 Synapse product with a desire for increased responsibility. + Provides professional development mentorship to staff SSAT when the opportunity presents. + Provides input to SSAT Senior II, Leads I & II regarding staging of Virtual Environments for Synapse systems used during SSAT courses. + Maintains relationships with HCUS Cardiology, Radiology, 3D, VNA, Synchronicity, and EIS clinical teams to maintain intimate product knowledge and development. + Participates in all aspects of Internal Synapse System Administration Training. + Actively participates in Synapse System Administration status teleconferences. Leads status calls in the event of Senior II, Lead SSAT and manager absence. + Maintain close contact with customers for evaluation of training success and promote opportunities for continuing education. + Participates in Synapse PACS testing and feature validation when deemed appropriate by SSAT/Education management. + Participates on various internal and external committees for continued development of Synapse products. + Interfaces directly with customers as it relates to a fundamental Synapse System Administration level to appropriately assess and effectively communicate the customer's experience to HCUS. These customer interfaces can be either via phone / email / conference calls that organically occur throughout our SSAT courses, or in person at a customer site visit. Traveling to customer sites with or without the appropriate team members is an integral part of the Synapse System Administration role in demonstrating our Assists System Administrators, Technologists, Sonographers, and other professional staff members in the proper and efficient operation of FUJIFILM Synapse and Synapse PACS. + Solicits feedback from Customers at regular and consistent intervals and escalates where appropriate any concerns or additional sales opportunities to, Sales, Field Service, Marketing, Engineering, and Product line management. Follows up with customers regarding issues identified via written and verbal communication. + Makes appropriate contacts within HCUS and at the customer site to coordinate each customer visit and or conference call. + Provides on-going support to resolve application related and image quality concerns on both a product and system level. + Provides and maintain documentation to support customer visits and consultation. + Provides additional education and consultation at a charge, contributing to Professional Services and Clinical Customer Support revenue goals. + Works with HCUS team to gain customer acceptance of the FUJIFILM Medical Systems solutions. + Maintains technical expertise on all HCUS product offerings and is knowledgeable of current industry trends and future technology directions. + Maintains effective communication with Field Service, Sales, and other members of the HCUS team to foster effective problem resolution. + Maintains effective communications and working relationships with all departments within HCUS (Service, Engineering, Integration, Marketing, Sales, Customer Service, etc.). Participates with Sales and Marketing staffs to develop new products, services, and sales/marketing strategies. Reports any internal/external information and activities that may impact on customer satisfaction and/or HCUS's future business activities. + Participates on various internal and external committees. + Participates on performance improvement and strategic planning teams. + Performs other duties as may be assigned by management. Demonstrates a willingness and seeks opportunities to contribute beyond job duties defined the appointed description. + Participates in professional organizations. + Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards. **Qualifications:** + BA/BS or equivalent professional work experience + A minimum of (5+ years desired) full-time experience in PACS System Administration (FUJIFILM Synapse preferred) or equivalent industry experience. + 5 to 10 years of progressive experience in medical technology, devices, or healthcare industry. + 2+ years formal training experience. + Experience in curriculum development, as well as in various training methodologies to ensure effective delivery of material in an adult learning environment is desired. + Experience with production software such as Adobe Captivate, TechSmith Camtasia, Adobe Connect Pro, is a significant plus. + Proven ability to deliver live presentations and formal instruction while concurrently evaluating the learner's comprehension of the associated topics. + Exceptional verbal and written communication skills, negotiations skills, and professional presence. + Ability to prioritize and handle multiple functions. + Proficient in Microsoft Outlook, PowerPoint, Excel, Word **Physical requirements:** The position requires the ability to perform the following physical demands and/or have the listed capabilities: + The ability to sit up 75-100% of applicable work time. + The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time. + The ability to stand, talk, and hear for 75% of applicable work time. + The ability to lift and carry up to ten pounds up to 20% of applicable work time. + Close Vision: The ability to see clearly at twenty inches or less. **Travel:** + Occasional (up to 70%) travel may be required based on business need. * \#LI-Remote _In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ _Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements._ _For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ **EEO Information** Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. **ADA Information** If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (****************************** or ***************. **Job Locations** _US-Remote_ **Posted Date** _6 days ago_ _(12/4/2025 11:25 AM)_ **_Requisition ID_** _2025-36156_ **_Category_** _Customer Service/Support_ **_Company (Portal Searching)_** _FUJIFILM Healthcare Americas Corporation_

The Senior Synapse System Administrator I (SSAT) is primarily responsible for education (internal and external) as it relates to Synapse System Administration. This includes the development of professional-grade training material, innovative training strategies and comprehensive training curriculums. In addition, this role is responsible for assisting with developing, and participating in all system administration training offerings, e.g., Q & A sessions, hosted and on-site courses. Interaction with Sales, Customer Support, Clinical Applications, Field Service, the end-user, and the Synapse Integration Team is required. The candidate must develop relationships and communication channels to ensure status feedback and cooperation with stakeholders. Finally, the candidate must ensure that all training is executed professionally to ensure customers are well positioned for ownership, and ultimately, success. **Company Overview** At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: *************************************************** **Job Description** **Duties and Responsibilities:** + Actively participates in the development of training strategies and training curriculums. + Works collaboratively with Senior I, Lead, SSAT and/or Clinical Development Coordinator to function as Subject Matter Expert for select educational content such as, but not limited to: customer facing course material, instructional "how to" videos, product simulations, etc. + Responsible for executing all aspects of Client System Administration Training, including the primary delivery of training on-site as needed. + Ensures that all customers are provided with high quality care and attention throughout the sales and service process, so that each customer is fully satisfied with the service and attention received from Fujifilm Medical Systems. + Independently assesses the customer's level of comprehension to facilitate effective site administration and optimal product operation, utilizing validated applications, protocols, and processes. Escalates customer satisfaction concerns to Senior II, Lead SSAT or management when appropriate. + Assists with post-course completion deliverables/tasks. This includes assisting with certification, examination results, course surveys and maintenance of attendance records. + Provides expert level clinical support for customers, sales, and field service. + Demonstrates proficiency and supports system administration training initiatives for a minimum of 1 Synapse product with a desire for increased responsibility. + Provides professional development mentorship to staff SSAT when the opportunity presents. + Provides input to SSAT Senior II, Leads I & II regarding staging of Virtual Environments for Synapse systems used during SSAT courses. + Maintains relationships with HCUS Cardiology, Radiology, 3D, VNA, Synchronicity, and EIS clinical teams to maintain intimate product knowledge and development. + Participates in all aspects of Internal Synapse System Administration Training. + Actively participates in Synapse System Administration status teleconferences. Leads status calls in the event of Senior II, Lead SSAT and manager absence. + Maintain close contact with customers for evaluation of training success and promote opportunities for continuing education. + Participates in Synapse PACS testing and feature validation when deemed appropriate by SSAT/Education management. + Participates on various internal and external committees for continued development of Synapse products. + Interfaces directly with customers as it relates to a fundamental Synapse System Administration level to appropriately assess and effectively communicate the customer's experience to HCUS. These customer interfaces can be either via phone / email / conference calls that organically occur throughout our SSAT courses, or in person at a customer site visit. Traveling to customer sites with or without the appropriate team members is an integral part of the Synapse System Administration role in demonstrating our Assists System Administrators, Technologists, Sonographers, and other professional staff members in the proper and efficient operation of FUJIFILM Synapse and Synapse PACS. + Solicits feedback from Customers at regular and consistent intervals and escalates where appropriate any concerns or additional sales opportunities to, Sales, Field Service, Marketing, Engineering, and Product line management. Follows up with customers regarding issues identified via written and verbal communication. + Makes appropriate contacts within HCUS and at the customer site to coordinate each customer visit and or conference call. + Provides on-going support to resolve application related and image quality concerns on both a product and system level. + Provides and maintain documentation to support customer visits and consultation. + Provides additional education and consultation at a charge, contributing to Professional Services and Clinical Customer Support revenue goals. + Works with HCUS team to gain customer acceptance of the FUJIFILM Medical Systems solutions. + Maintains technical expertise on all HCUS product offerings and is knowledgeable of current industry trends and future technology directions. + Maintains effective communication with Field Service, Sales, and other members of the HCUS team to foster effective problem resolution. + Maintains effective communications and working relationships with all departments within HCUS (Service, Engineering, Integration, Marketing, Sales, Customer Service, etc.). Participates with Sales and Marketing staffs to develop new products, services, and sales/marketing strategies. Reports any internal/external information and activities that may impact on customer satisfaction and/or HCUS's future business activities. + Participates on various internal and external committees. + Participates on performance improvement and strategic planning teams. + Performs other duties as may be assigned by management. Demonstrates a willingness and seeks opportunities to contribute beyond job duties defined the appointed description. + Participates in professional organizations. + Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards. **Qualifications:** + BA/BS or equivalent professional work experience + A minimum of (5+ years desired) full-time experience in PACS System Administration (FUJIFILM Synapse preferred) or equivalent industry experience. + 5 to 10 years of progressive experience in medical technology, devices, or healthcare industry. + 2+ years formal training experience. + Experience in curriculum development, as well as in various training methodologies to ensure effective delivery of material in an adult learning environment is desired. + Experience with production software such as Adobe Captivate, TechSmith Camtasia, Adobe Connect Pro, is a significant plus. + Proven ability to deliver live presentations and formal instruction while concurrently evaluating the learner's comprehension of the associated topics. + Exceptional verbal and written communication skills, negotiations skills, and professional presence. + Ability to prioritize and handle multiple functions. + Proficient in Microsoft Outlook, PowerPoint, Excel, Word **Physical requirements:** The position requires the ability to perform the following physical demands and/or have the listed capabilities: + The ability to sit up 75-100% of applicable work time. + The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time. + The ability to stand, talk, and hear for 75% of applicable work time. + The ability to lift and carry up to ten pounds up to 20% of applicable work time. + Close Vision: The ability to see clearly at twenty inches or less. **Travel:** + Occasional (up to 70%) travel may be required based on business need. * \#LI-Remote _In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ _Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements._ _For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._ **EEO Information** Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. **ADA Information** If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (****************************** or ***************. **Job Locations** _US-Remote_ **Posted Date** _7 days ago_ _(12/4/2025 11:25 AM)_ **_Requisition ID_** _2025-36156_ **_Category_** _Customer Service/Support_ **_Company (Portal Searching)_** _FUJIFILM Healthcare Americas Corporation_

Job Description GUARDIAN ANGEL SENIOR SERVICES is looking to add Caregivers/Home Health Aide to join our team who are compassionate & supports elderly residents in their homes with all daily assigned activities as well as ensure residents' safety and well-being are met by facilitating social interactions, therapeutic conversations, and secure environments. No prior experience needed - we'll train you! Submit your resume now for consideration or give our office a call at ************ The Home health Aide should maintain a safe & secure environment by following all standards & procedure taking care of all safety precautions. JOB RESPONSIBILITIES: Housekeeping like vacuuming, emptying trash, changing bed linens, maintain clean bathroom & kitchen Laundry services, Reminding about the medicine & helping them with pre-dosed ones. Supervision & Assistance in Bathing and dressing/undressing & other hygiene related responsibilities- (Not applicable to the individuals with no experience or certification) Meal preparation & serving to clients, making sure to follow all dietary requirements Shopping for grocery & other household requirements (NOT APPLICABLE FOR NON-DRIVERS) Continence care (Not applicable to the individuals with no experience or certification) Assistance in mobility & encourage clients to follow prescribed exercise program which may include range of motion (ROM) exercise & walking (Not applicable to the individuals with no experience or certification) Assistance in transferring client from bed to chair or other Equipements (Not applicable to the individuals with no experience or certification) Assistance in turning & re-positioning the client as prescribed as well as providing care to pressure point areas e.g. backrubs (Not applicable to the individuals with no experience or certification) REQUIREMENTS: High school diploma or GED required BENEFITS: 401K Sign-On Bonuses Referral Bonus Health Benefits GUARDIAN ANGEL SENIOR SERVICES was created with a vison & mission so that they could make a difference in the lives of seniors maintaining their dignity by hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to the clients Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information. Powered by JazzHR DaWkENw1tC

GUARDIAN ANGEL SENIOR SERVICES is looking to add Caregivers/Home Health Aide to join our team who are compassionate & supports elderly residents in their homes with all daily assigned activities as well as ensure residents' safety and well-being are met by facilitating social interactions, therapeutic conversations, and secure environments. No prior experience needed - we'll train you! Submit your resume now for consideration or give our office a call at ************ The Home health Aide should maintain a safe & secure environment by following all standards & procedure taking care of all safety precautions. JOB RESPONSIBILITIES: Housekeeping like vacuuming, emptying trash, changing bed linens, maintain clean bathroom & kitchen Laundry services, Reminding about the medicine & helping them with pre-dosed ones. Supervision & Assistance in Bathing and dressing/undressing & other hygiene related responsibilities- (Not applicable to the individuals with no experience or certification) Meal preparation & serving to clients, making sure to follow all dietary requirements Shopping for grocery & other household requirements (NOT APPLICABLE FOR NON-DRIVERS) Continence care (Not applicable to the individuals with no experience or certification) Assistance in mobility & encourage clients to follow prescribed exercise program which may include range of motion (ROM) exercise & walking (Not applicable to the individuals with no experience or certification) Assistance in transferring client from bed to chair or other Equipements (Not applicable to the individuals with no experience or certification) Assistance in turning & re-positioning the client as prescribed as well as providing care to pressure point areas e.g. backrubs (Not applicable to the individuals with no experience or certification) REQUIREMENTS: High school diploma or GED required BENEFITS: 401K Sign-On Bonuses Referral Bonus Health Benefits GUARDIAN ANGEL SENIOR SERVICES was created with a vison & mission so that they could make a difference in the lives of seniors maintaining their dignity by hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to the clients Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.