Service Assistant jobs at Michigan State University

The University of Michigan Health Center for Reproductive Medicine at Bloomfield Hills Patient Services Intermediate will provide support to patients, families, physicians, and other members of the multidisciplinary team. The Division of Reproductive Endocrinology and Infertility (REI) within the Department of Obstetrics and Gynecology at the University of Michigan Health System provides the highest level of patient care in areas related to human reproduction including female and male infertility, assisted reproductive technologies, reproductive surgery, endometriosis, uterine fibroids, polycystic ovary syndrome, developmental problems, and issues related to reproductive hormones. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? * Excellent medical, dental and vision coverage effective on your very first day * 2:1 Match on retirement savings Responsibilities* Financial Counselor Support 20% * Take incoming calls that are related to billing questions for services received at CRM. * Verify discount were applied to charges if non-covered benefits. * Verify billing diagnosis code, send for review if appropriate. * Provide codes and/or costs of services. * Review Daily Schedule (DAR) for any patients who need to sign waivers (agreement to pay or ABN for Medicare), pre-pay or need to discuss financial concerns. * Run Charge Reconciliation Report for the department to review past days? charges for correct billing codes and diagnosis codes. * Obtain referrals and authorizations for office visits and procedure as appropriate. * Call Insurance company to verify benefits and authorization requirements. * Help with any charge entry and/or questions regarding charge entry (ART labs charges, HOV?s). * Prepare spreadsheets for our Livestrong Program (Sharing Hope) Patients who can receive fertility preservation at a package price. Track the charges and once treatment is complete. send spreadsheet over to KMS to have the service charges reduced to the package price. * Serve as an Expert in area of UM employee benefits for IVF * Monitor work queues for edits, authorizations, or referral needs. * Monitor patient accounts for outstanding balances and reinforce clinic financial policy. * IN basket management. Clerical 80% * Provide clinical business process support in a busy Reproductive Endocrinology and Infertility Clinic. * Provide excellent customer service to patients by facilitating business processes including scheduling appointments by phone and in person and performing check in and check out. * Schedule various complex procedures and instruct patients in proper test preparation. * Complete financial documents and collect payments from patients using established guidelines. * Triage patient phone calls based on clinic policies. * Verify insurance eligibility, ensure referral and other authorization requirements are met for optimal reimbursement. * Provide general clinic clerical duties as assigned to include communicating via the electronic medical record. Required Qualifications* * High School Diploma or GED * 3 - 4 years of experience * The individual chosen will be responsible for meeting the highest standards of customer service including exhibiting a professional and positive image when interacting with patients, faculty and staff. * Strong interpersonal and organization skills. * Must be organized, multi-tasking self-starter and self-motivated with strong problem-solving skills. * Must be able to work very well with others in a close team setting and be able to accept direction from multiple sources and prioritize tasks. * Position requires individual to be flexible and exhibit professionalism in all interactions and communications. * Strong and effective communication skills. * Demonstrates active listening, written, verbal and information technology skills. * Working knowledge of basic medical terminology. * Position requires exceptional interpersonal skills. * Financial counseling experience for healthcare patients. * Familiarity with obtaining medical records or professional medical billing. * Prior experience performing complex scheduling. Desired Qualifications* More than 3 years' experience in a medical office setting. Knowledge of medical insurances as they pertain to a specialty department. Previous prior authorization experience. Knowledge of University Policies and Procedures. Strongly prefer current or recent experience in a Michigan Medicine ambulatory care clinic setting and trained in Cadence, check-in and check-out within MiChart. Familiar with MiChart work queues. Comfortable using CISCO Finesse phone system. Work Schedule This is a 40 hour per week position and will have variable/flexible weekday daytime schedule determined by the clinic demand and include approximately 1 out of 5 scheduled Saturday and Sundays.This is a 40 hour per week position and will have variable/flexible weekday daytime schedule determined by the clinic demand and include approximately 1 out of 5 scheduled Saturday and Sundays. Work Locations The University of Michigan Health Center for Reproductive Medicine at Bloomfield Hills. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary Provide timely, courteous and professional support to Radiologists, as well as to all external customers and internal staff members. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? * Excellent medical, dental and vision coverage effective on your very first day * 2:1 Match on retirement savings Responsibilities* * Provide prompt, courteous and professional support to Radiologists, internal staff and external customers, in alignment with the Radiology Gold Service Standards. * Act as the primary point of contact for the radiologists in the reading rooms. * Maintaining timely imaging workflows and supporting both radiologists and clinical staff. * Ensuring imaging studies are interpretated in a timely manner in accordance with Radiology department guidelines. * Serve as a key point of contact for patient care-related requests, ensuring thorough follow-through and resolution. * Identify opportunites for improvement in departmental processes and procedures, and provide recommedations to enhance workflow. * Communicate with technical support teams to report system issues, and assist in correcting study and reporting errors. * Upload external imaging studies into the Radiology information systems accurately and efficiently. * Manage requests for release of radiology records to patients and external healthcare facilities, in accordance with privacy and compliance standards. * Answer incoming calls and direct inquiries appropriately. Required Qualifications* * High school diploma or equivalent * Excellent attendance * Strong organizational and multitasking abilities * Excellent communication and interpersonal skills, with the ability to interact professionally with radiologists, technologists and clinical staff. * Strong problem-solving skills with the ability to analyze issues, identify solutions, and implement effective outcomes in a timely manner. * Ability to prioritize and manage time effectively * Customer service-oriented mindset Desired Qualifications* * Previous experience in a healthcare or radiology environment * Basic understanding of radiology workflows, terminology, and imaging systems. * Knowledge of health system policies and procedures Work Schedule Monday-Friday 8:00am-6:00pm (30 hours each week, Days off will vary) Work Locations UH, MOTT, Pavilion Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary Provide prompt and courteous assistance to the Radiologists and all internal and external customers Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? * Excellent medical, dental and vision coverage effective on your very first day * 2:1 Match on retirement savings Responsibilities* * Provides prompt and courteous assistance to the Radiologists and all internal and external customers, following the Radiology Gold Service stands. * Work closely with Technologists, Clerical Staff, and Radiologists to coordinate and facilitate timely availability of images for interpretation and communication of results to referring physicians and departments across the health system. * Identify and make recommendations for improvements in processes and procedures. * Responsible for follow through and closure of patient care related requests. Communicate with technical support teams to report issues and correct reporting and study errors. * Upload outside exams in to Radiology systems. * Process requests to send Radiology records to patients and outside hospitals. * Perform a variety of clerical duties such as work processing, answering phone calls emails, and preparing paperwork as necessary. Required Qualifications* * High school diploma or equivalent * Excellent attendance * Ability to multitask * Excellent communication skills, both written and verbal. Desired Qualifications* * Knowledge of health system policies and procedures * Knowledge of Sectra, EPIC, and Life Image Work Schedule Monday-Friday 10am-6pm (40 hours each week) Work Locations UH Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

We are seeking compassionate, enthusiastic, and patient-oriented individuals who will share in the goal of creating the ideal experience for our patients, families and employees. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? * Excellent medical, dental and vision coverage effective on your very first day * 2:1 Match on retirement savings Responsibilities* * Provide check in and checkout support and all the necessary support to patients. * Provide exceptional customer service to patients and families by facilitating business processes that result in the management of efficient patient flow in a fast-paced environment. * Provide a range of guest services, including way finding and information within the facility. * Accompany patients as needed to the appropriate clinic suites or ancillary services. * Additional responsibilities include: appointment, test, and order scheduling. * Process all patient payments (co-pays and outstanding balances) including: confirmation of patient charges, collection of payments, balancing of receipts and the reconciliation of cash collections * Navigate electronic medical record; maintain business work queues, and in-basket management. * Verify and update patient information, obtain referrals and/or authorizations. * Respond to inquiries concerning department programs, services and activities. * Provide general information to staff and patients. * Other general clerical support as needed. Required Qualifications* * High School diploma or equivalent is necessary. Desired Qualifications* * Experience within an ambulatory setting * Experience with an electronic medical record * Knowledge of University policies and procedures. * Experience working within a large, complex healthcare setting. * Knowledge of basic medical terminology * 0-2 years of experience * Clerical experience is necessary, preferably in a medical setting. * Candidate must be an active team player with the ability to work independently; possess strong organization and prioritization skill; ability to handle multiple responsibilities in a fast paced environment, and demonstrated problem-solving skills. * The selected individual must also have excellent attendance. * Individual must exhibit a professional and positive image when interacting with patients, faculty, and staff. * Must also adhere to a high standard of personal and professional conduct; possess excellent customer service, interpersonal, and communication skills; and demonstrated ability to interact with a diverse population. * Ability to work effectively with a multidisciplinary team, proficient in computer and keyboarding skills. * Demonstrated active listening and information technology skills. Work Schedule Work location will vary. Monday- Friday, evening hours and rotating Saturdays Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

The Children's Emergency Department is committed to the provision of high-quality health care services. We are actively seeking compassionate, enthusiastic, and patient-oriented individuals to join our clerical team and share our goal of creating the ideal experience for our patients, families, and staff. The Patient Services Associate (PSA) is an essential member of the Children's Emergency Department team delivering clinical and operational support to achieve the highest levels of patient, staff, and faculty satisfaction. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? * Excellent medical, dental and vision coverage effective on your very first day * 2:1 Match on retirement savings Responsibilities* * First point of contact for patients, families, and visitors to the ED, setting the tone of quality customer service for the duration of the guests' experience. * Create new visit record in MiChart for each patient upon arrival to ED, performing detailed search to ensure error free process. * Coordinate and expedite patient transfer to inpatient unit by utilization of MiChart and paging in collaboration with ABCC, nursing (inpatient/ED), and transport services. * Facilitate process for patient transfer from outside hospitals to the ED, manage calls from referring physicians, create visit and transfer note, connect the referring physician to the Unified Transfer Center (UTC). * Facilitate process for patient transfer from ED to OSH, receive bed assignment, facilitate nursing handoff, arrange for ambulance transport, ensure necessary consent forms are signed and provided to ambulance team transporting the patient to OSH. * Initiate and track critical team activations per protocol. * Provide complex call center function by screening, routing, and/or responding to all inbound ED calls. * Execute the retrieval and electronic input of all necessary patient records from external facilities ensuring continuity of care for ED patients. * Monitor nurse call system responding to patient requests for assistance and activating patient care team as needed. * Ensure effective team communication, internal and external by communication device distribution, attending pager assignments and nursing SANS assignments. * Receive notification of critical lab results from pathology, identify relevant patient in MiChart and notify the responsible nurse. * As Unit Host, collaborate with Guest Services Specialist and clinical team to manage visitor flow. * Ensure effective flow of information to patients and families/visitors by promptly addressing or relaying questions or concerns to appropriate members of the care team. * Serve as resource to nursing regarding Patient Food & Nutrition Services. Order all patient and guest meal trays, ensuring accurate, timely delivery. * Image pertinent medical documents into MiChart. * Utilize various online systems to order supplies and equipment for all ED treatment areas through collaboration and communication with various support services and the ED clinical team. Required Qualifications* * Graduation from high school or an equivalent combination of education and experience. Physical Requirements * This position requires infrequent standing/walking Desired Qualifications* * Associate degree in business or Health Care Admin or related field. * Knowledge of basic medical terminology. * Experience working within a large, complex health care setting. * Experience working with electronic health records. * Two years' experience in a customer service-oriented position. * Basic computer and data entry skills. * Excellent organizational skills and the ability to multitask and appropriately prioritize responsibilities in a fast paced, stressful environment. * Demonstrated excellence in customer service skills. * Excellent attendance and punctuality. * Ability to manage stress effectively. * Versatile team player capable of handling a variety of complex assignments. * Ability to take directions and communicate with colleagues, patients, and visitors courteously and respectfully at all times. * Skillfully change direction when faced with new information. * Maintain confidentiality in all matters. Work Schedule This is a 36 hour per week, Night's position. The Children's Emergency Department is a 24/7 unit including weekends and holidays. Employment requires set every other weekend rotation and a three-holiday commitment annually. Modes of Work On Site. Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? * Excellent medical, dental and vision coverage effective on your very first day * 2:1 Match on retirement savings Responsibilities* * Check in and check out patients of their in person and virtual care visits. * Schedule new and return patient visits determining appropriate clinic provider based on specified standards. * Schedule clinic visits, diagnostic services and ambulatory procedures for patients. * Determine the existence of previous UMHS registration. * Obtain and update insurance, financial, and demographic information with the patient. * Notify patients of appointment changes. * Inform patients of necessary preparations prior to visit or test in accordance with established guidelines. * Collect cash and credit card payments from patients using charge capture system. * Collect cash and credit card payments from patients using established guidelines to determine patient pay portion and provide receipt of payment. * Provide information to patient regarding billing procedures. * Reconcile clinic cash collections daily according to specified clinic standards. Required Qualifications* * Graduation from high school or an equivalent combination of education and experience. Desired Qualifications* * Solid understanding of computers, e-mail and Microsoft Office applications. * Prior Cadence, MiChart and Aspect phone systems experience. * Previous experience in an ambulatory care clinical setting. * Experience working within a large, complex healthcare setting. * Call Center or clerical experience with general office practices preferred. * Knowledge of university policies & procedures. * Clerical experience in medical hospital/office setting. * Knowledge of medical terminology. * Previous experience with automated scheduling system. * Experience working within a large, complex health care setting. * Familiarity with Michigan Medicine electronic medical records systems. * Knowledge of insurance carrier requirements. * Demonstrated record of excellent attendance. * Demonstrated active listening, written, verbal and information technology skills. * Exceptional interpersonal skills and ability to work within a team setting. * General office practices, ability to understand medical documentation, coding, and diagnosis. * Strong organization and prioritization skills are required along with excellent customer service skills. * Exhibits professional and positive image when interacting with patients, faculty, and staff. * Able to handle multiple responsibilities in a fast-paced environment. * Demonstrates strong problem-solving skills. * Ability to communicate effectively. Work Schedule Shift: Mon-Fri, with late night rotation and weekend rotation Modes of Work The position offered is an onsite only position with no option for hybrid/remote work. Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? * Excellent medical, dental and vision coverage effective on your very first day * 2:1 Match on retirement savings Responsibilities* * Accurately and efficiently schedule patient appointments utilizing Cadence. * Management of pre-arrival functions to assure all necessary information has been obtained for clinic visits. * Serve as a resource for physicians and other staff, patients, and outside third parties for insurance authorizations and other managed care related issues. * Respond to patient inquiries related to special requirements of insurance plans, directing patient to insurance carrier as needed to address coverage and benefit questions. * Assist patients with payment questions on the phone or in person. Collect payments, co-pays and past due balances at patient check out using established department guidelines. * Reconcile clinic cash collections and credit card transactions daily according to specified clinic standards. * Ensure completeness of visit information including type of visit, reason for service, charge for service and diagnostic codes for processing professional and facility charge * Participate in creating efficient patient flow coordinating with nursing/medical assistant staff and faculty. Required Qualifications* * High School Diploma or GED. * 2 -3 years of experience. * Exceptional interpersonal skills and ability to work well within a team setting. * Communicates effectively. * Demonstrates active listening, written, verbal and information technology skills Desired Qualifications* * Knowledge of basic medical terminology. * Experience working within a large, complex health care setting. * Familiarity with UMHS electronic medical record systems. * Knowledge of University policies and procedures. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? * Excellent medical, dental and vision coverage effective on your very first day * 2:1 Match on retirement savings Responsibilities* * Accurately and efficiently schedule patient appointments utilizing Cadence. * Management of pre-arrival functions to ensure all necessary information has been obtained for clinic visits. * Serve as a resource for physicians and other staff, patients, and outside third parties for insurance authorizations and other managed care related issues. * Respond to patient inquiries related to special requirements of insurance plans, directing patient to insurance carrier as needed to address coverage and benefit questions. * Assist patients with payment questions on the phone or in person. Collect payments, co-pays and past due balances at patient check out using established department guidelines. * Reconcile clinic cash collections and credit card transactions daily according to specified clinic standards. * Ensure completeness of visit information including type of visit, reason for service, charge for service and diagnostic codes for processing professional and facility charge * Participate in creating efficient patient flow coordinating with nursing/medical assistant staff and faculty. Required Qualifications* * High School Diploma or GED. Desired Qualifications* * 2 -3 years of experience. * Knowledge of basic medical terminology. * Experience working within a large, complex health care setting. * Familiarity with UMHS electronic medical record systems. * Knowledge of University policies and procedures. * Exceptional interpersonal skills and ability to work well within a team setting. * Communicates effectively. * Demonstrates active listening, written, verbal, and information technology skills Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

Why Join the Department of Social Work Guest Assistance Program? As a member of this team, you will play a vital role in ensuring that we deliver optimal customer service to all patients and families. As a member of the department's Guest Assistance Program, you will support social workers in delivering professional social work services to our most vulnerable patient populations. You will have the opportunity to positively impact the experience of patients and families daily, helping them as they navigate their healthcare journey. The Department of Social Work strives to foster an environment of respect and belonging; a place where every person feels valued and can thrive. We are seeking a diverse candidate who is passionate about providing optimal care to this patient population. What Perks and Benefits Can You Look Forward to? * 2:1 match on retirement savings * Excellent medical, dental, and vision coverage starting on day one of employment * Generous Paid Time Off (PTO) and paid holidays * Financial support for continuing education and certifications Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Responsibilities* You will be responsible for: * Answering incoming phone calls for the Guest Assistance Program main office during regular business hours * Providing general information on social work services and programs to callers, appropriately triaging needs to social workers * Providing de-escalation to callers in distress and connection to immediate assistance * Access the electronic medical record and Social Work databases for appropriate tracking of assistance and services * Greet all walk-in guests who are seeking social work assistance, determine and assist with needs, provide education as needed on various social work programs and services * Assist patients and guests with general way-finding, provide general information and guidance for common Michigan Medicine departments and programs * Requesting and managing an average of 100 meals and lodging benefit authorizations per week through multiple State of Michigan managed care insurance plans, as well as Medicaid, for inpatient and outpatient needs in our pediatric patient population Required Qualifications* * High school graduate or an equivalent and at least two years of relevant experience. Desired Qualifications* * Excellent verbal and written communication skills * Strong interpersonal skills with a strong customer service focus * Excellent organizational, multi-tasking skills and ability to work independently and regularly exercise judgment in setting priorities * Ability to compose and produce professional correspondence * Proficiency with Word, Excel, Power Point and Access Databases * Basic email and calendaring system skills * Comfortable interacting with patients and families in distress Work Schedule This is a full-time, 40 hour/week on-site position. The typical schedule is Monday-Friday with start and end times of 8:30am-5:00pm. Work Locations This position will work onsite in the Guest Assistance Program main office located within University Hospital, Ann Arbor, MI Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary PES is a 24/7 unit. This is a 24 hour a week position. The regular shifts are expected to be on Saturday and Sunday, 7:00PM - 7:30AM. Provide complex clerical and patient support services in Psychiatric Emergency Services. Perform a wide range of activities including greeting, arriving and registering patients, and initiating appropriate paperwork and managing very busy clinic/crisis phone lines. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Responsibilities* * Greet PES patients and their guests. * Arrives and registers patients; updates patient documentation in MiChart; Identifies patient financial liability; Obtains proper insurance address and documentation to ensure correct charges. Reviews and manages work queues. * Notify staff in clinical room of patient arrival and phone calls * Fax/scan necessary paperwork as well as distribute incoming faxes to clinical staff immediately * Triage calls for very busy multi-line suicide hot line. * Manage inventory for brochures, office and kitchen supplies on regular basis, receive and restock supplies and brochures * Update staffing board and call in additional staff as requested * May need to assist clinical team to quickly run errands to the medical emergency room and/or blood labs to deliver patient samples * Tests out clerical team procedures, works with administrative manager to investigate problems with clinical operations and implement solutions. * Submit work orders and manage status of them. Assists with clinical reporting, data entry and analytics; Other duties as assigned. Required Qualifications* * High school graduate. * 0-2 years experience * Proven excellence in customer service and demonstrated ability to work well under pressure * Successful candidate will exhibit professional and positive image when interacting with patients, faculty, and staff. * Ability to accurately handle multiple responsibilities in a fast- paced environment. * The ability to accurately receive and relay information over the telephone and through written documentation. * The ability to accept direction from multiple sources, prioritize tasks and remain adaptable to rapid changes in work and inventory supplies. * Knowledge of general office practices. * Proficient in Microsoft Excel and Word. * Candidate must be an active team player but also be able to work independently as needed and take direction and feedback from other staff. * Candidate must be comfortable working alone at times and be able to handle all aspects of the position once training is completed. * Ability to respond quickly and responsibly to resolve potential crises that may occur. * Strong organization, problem-solving and prioritization skills are required. * Demonstrated record of excellent attendance. * Exceptional interpersonal skills. * Ability to communicate effectively. * Demonstrated active listening, written, verbal, and information technology skills. * Successful completion of background check and finger printing is required. Desired Qualifications* * Experience working in a large, complex health care setting. * Proficient in Excel and MiChart * Knowledge of University Policies & Procedures. Work Schedule PES is a 24/7 unit. This is a 24 hour a weeknight position. The regular shifts are expected to be on Saturday and Sunday, 7:00PM - 7:30AM. Flexibility to cover other shifts or adjust hours based on needs of PES may be required. Shifts will include some holidays. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

Check in and check out patients, schedule patients for appointments, tests, and consults. Ensure all pertinent information is available for patient visits. Prepare, maintain and update forms/records. Provide general information to staff and patients. Verify, update patient information, obtain referrals and/or authorizations. Manage incoming telephone calls, confirm patient appointments and other pre-arrival requirements. Process patient charges, collect payments and reconcile cash collections. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? * Excellent medical, dental and vision coverage effective on your very first day * 2:1 Match on retirement savings Responsibilities* Basic Function and Responsibilities Fully functioning staff member. Could be promoted to this level after proven ability to fully function as a Patient Services Assistant. May also perform some telephone triage and administrative support. * Accurately and efficiently schedule patient appointments utilizing Cadence. Management of pre-arrival functions to assure all necessary information has been obtained for clinic visits. * Serve as a resource for physicians and other staff, patients, and outside third parties for insurance authorizations and other managed care related issues. * Respond to patient inquiries related to special requirements of insurance plans, directing patient to insurance carrier as needed to address coverage and benefit questions. * Assist patients with payment questions on the phone or in person. Collect payments, copays and past due balances at patient check out using established department guidelines. * Reconcile clinic cash collections and credit card transactions daily according to specified clinic standards. * Ensure completeness of visit information including type of visit, reason for service, charge for service and diagnostic codes for processing professional and facility charges. Participate in creating efficient patient flow coordinating with nursing/medical assistant staff and faculty. RELATED DUTIES * Perform other duties as assigned. Required Qualifications* Required Qualifications * High School Diploma or GED. PHYSICAL REQUIREMENTS * This position requires sitting, some standing and walking lifting of less than 51bs. Desired Qualifications* * Knowledge of basic medical terminology. * Experience working within a large, complex health care setting. * Familiarity with UMHS electronic medical record systems. * Knowledge of University policies and procedures. * 2 -3 years of experience. * Exceptional interpersonal skills and ability to work well within a team setting. * Communicates effectively. * Demonstrates active listening, written, verbal and information technology skills. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary PES is a 24/7 unit. This is a 24 hour a week position. The regular shifts are expected to be on Saturday and Sunday, 7:00PM - 7:30AM. Provide complex clerical and patient support services in Psychiatric Emergency Services. Perform a wide range of activities including greeting, arriving and registering patients, and initiating appropriate paperwork and managing very busy clinic/crisis phone lines. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Responsibilities* * Greet PES patients and their guests. * Arrives and registers patients; updates patient documentation in MiChart; Identifies patient financial liability; Obtains proper insurance address and documentation to ensure correct charges. Reviews and manages work queues. * Notify staff in clinical room of patient arrival and phone calls * Fax/scan necessary paperwork as well as distribute incoming faxes to clinical staff immediately * Triage calls for very busy multi-line suicide hot line. * Manage inventory for brochures, office and kitchen supplies on regular basis, receive and restock supplies and brochures * Update staffing board and call in additional staff as requested * May need to assist clinical team to quickly run errands to the medical emergency room and/or blood labs to deliver patient samples * Tests out clerical team procedures, works with administrative manager to investigate problems with clinical operations and implement solutions. * Submit work orders and manage status of them. Assists with clinical reporting, data entry and analytics; Other duties as assigned. Required Qualifications* * Graduation from high school or an equivalent combination of education and experience. Physical Requirements * This position requires infrequent standing/walking Desired Qualifications* * Experience working in a large, complex health care setting. * Proficient in Excel and MiChart * Knowledge of University Policies & Procedures. * Proven excellence in customer service and demonstrated ability to work well under pressure * Successful candidate will exhibit professional and positive image when interacting with patients, faculty, and staff. * Ability to accurately handle multiple responsibilities in a fast- paced environment. * The ability to accurately receive and relay information over the telephone and through written documentation. * The ability to accept direction from multiple sources, prioritize tasks and remain adaptable to rapid changes in work and inventory supplies. * Knowledge of general office practices. * Proficient in Microsoft Excel and Word. * Candidate must be an active team player but also be able to work independently as needed and take direction and feedback from other staff. * Candidate must be comfortable working alone at times and be able to handle all aspects of the position once training is completed. * Ability to respond quickly and responsibly to resolve potential crises that may occur. * Strong organization, problem-solving and prioritization skills are required. * Demonstrated record of excellent attendance. * Exceptional interpersonal skills. * Ability to communicate effectively. * Demonstrated active listening, written, verbal, and information technology skills. Work Schedule PES is a 24/7 unit. This is a 24 hour a weeknight position. The regular shifts are expected to be on Saturday and Sunday, 7:00p- 7:30a. Flexibility to cover other shifts or adjust hours based on needs of PES may be required. Shifts will include some holidays. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

The Michigan Medicine Adult Diabetes Education Program and MEND clinic are seeking a Patient Services Intermediate to assist with managing and processing diabetes durable medical orders. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? * Excellent medical, dental and vision coverage effective on your very first day * 2:1 Match on retirement savings Responsibilities* * Manage and maintain new, upgrade and supply diabetes durable medical orders in a timely manner utilizing MiChart * Communicate clearly with patients, providers and DME companies as to the status of DME orders and provide documentation in MiChart * Work with patients, DMEs and device manufacturers to ensure patients receive ordered devices * Ensure all insurance criteria are met, documented, and provided to the durable medical company to complete orders accurately and efficiently. * Process denials and appeals for DME orders * Monitor and utilize the fax server to process requests for DME information and documentation. * Monitor and utilize the inbasket to process requests and follow up for DME orders. * Collaborate with DME vendors to stay up to date on new products and associated insurance requirements/patient eligibility. * Communicate the results of each order with the patient and provider as well as providing updates as to the status of each order throughout the process. Required Qualifications* * Graduation from high school or an equivalent combination of education and experience. * Minimum 3 years of experience. Physical Requirements * This position requires infrequent standing/walking Desired Qualifications* * Knowledge of basic medical terminology. * Demonstrates active listening, written, verbal and information technology skills * Ability to multi-task in a fast paced, multi-disciplinary clinical setting. * Demonstrated excellent attendance * Expected to be proficient in identifying problems, seeking and implementing solutions * Able to spell correctly and use proper grammar * Able to work in a fast paced, customer friendly environment * Prior authorization experience for healthcare patients * Experience working within a large complex healthcare setting * Familiarity with UMHS electronic medical record systems * Knowledge of UMHS policies and procedures. * Proficient in Microsoft Word, Outlook, and Excel * Able to learn new computer software and programs * Must work well with minimal supervision * Excellent customer service skills * Able to work effectively both individually and as part of a team * Effective interpersonal skills including a positive attitude and excellent conflict management skills. * Previous experience working in diabetes care * Experience with insulin pumps and CGMs * Experience working with insurance * Knowledge of Michigan Medicine policies and procedures * proficient in MiChart Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

Wayne State University is searching for an experienced Archivist I/II, Service Employees International Union (SEIU) at its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society. Position Purpose: The Walter P. Reuther Library of Wayne State University seeks applicants for the position of Service Employees International Union (SEIU) Archivist. Reporting to the Reuther Library Director, the successful candidate will develop and maintain the collections of the archives for SEIU. The archives for SEIU document the evolution of the union from its origins in1921 as the Building Service Employees International Union to the present. During its history, this union has organized service workers employed as custodians, healthcare workers, office workers, elevator operators, window cleaners, groundskeepers, doormen, and stadium employees, amongst others. The union currently organizes 2 million members in these and numerous other service industries. The collaborative relationship between the Reuther Library and SEIU began in the early 1980s, and the Reuther Library became SEIU's official repository in 1992. Since then, the Reuther has collected the records of the union's international headquarters in Washington, D.C., union locals, and the personal papers of associated individuals. This position is a full-time, externally-funded, 12-month, benefits-eligible appointment as Academic Staff, and an AAUP-AFT represented position with eligibility for promotion. The successful candidate will be hired at the rank of Archivist I or II with a salary range from $60,000-$68,000 according to qualifications and experience. Benefits include medical, dental, vision, employee/dependent life and long-term disability insurance, retirement savings plans, tuition assistance, wellness program, and generous paid time off. This is a majority in-person position based at the Walter P. Reuther Library. Essential Functions: Identify, select, and acquire SEIU archival collections, papers, and institutional records, in digital and physical formats; Arrange and describe SEIU collections and create finding aids using ArchivesSpace; Proactively collaborate with SEIU to advance the management of SEIU records, advise on records retention scheduling, preservation, and transfer, and serve as their main contact for reference. May include occasional travel to SEIU's international and affiliate offices regarding their records program and related projects; Provide reference services and serve as primary contact for inquiries from the general public regarding SEIU archival materials; Coordinate promotion and access of SEIU collections, and develop resources to support research; Opportunity to supervise student and intern work in support of SEIU projects; Participate in shared decision-making for Library planning, resource management, and program and policy development; Represent the Library through active participation in professional associations and University committees; Participate in Reading Room services; Meet the physical demands of the position, e.g. lift heavy storage boxes (40lbs), climb stair ladders, work in a sedentary position for long durations; Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions; Perform other duties as assigned by the Director. Submission Guidelines: Electronically submit a complete application, include a detailed cover letter, resume, and 3 professional references via the Wayne Talent Career Site. Nominations or questions regarding this position can be directed to the Search Committee Chair, Sarah Lebovitz, Archivist II at ************************ Submissions should be received by October 6, 2025 Minimum Qualifications: Master's degree from an accredited institution in library/information science, archival administration, or a related field with graduate study in archival theory and methods and/or experience leading to demonstrated proficiency with the methods and theories of archival administration; Demonstrated experience collecting and processing physical and born-digital content; Experience using archival collection management software such as ArchivesSpace; One to two years of experience working with archives or special collections; Excellent interpersonal, organizational, written, and oral communication skills; Demonstrated ability to collaborate and work effectively within and across organizational boundaries in a diverse organization and with a wide variety of users; Demonstrated ability to work independently to manage projects and initiatives and set priorities; Demonstrated commitment to advancing professional knowledge through formal training, continuing education, or professional certification; Ability and motivation to meet expectations for promotion as part of the Reuther Library academic staff. Preferred Qualifications: Experience with donor relations, customer service, or in public facing roles; Records management experience; Familiarity with American labor and/or social history. School/College/Division: H01 - University Libraries Primary Department: H6640 - Labor History/Archiv Employment type: * Regular Employee * Job type: Full Time * Job category: Academic/Faculty Funding/salary information: * Compensation type: Annual Salary * Salary minimum: $60,000 * Salary hire maximum: $68,000 Working Conditions: Normal office environment. Job openings: * Number of openings: 1 * Reposted position: No Background check requirements: University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.

Wayne State University is searching for an experienced Archivist I/II, Service Employees International Union (SEIU)at its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society. Position Purpose: The Walter P. Reuther Library of Wayne State University seeks applicants for the position of Service Employees International Union (SEIU) Archivist. Reporting to the Reuther Library Director, the successful candidate will develop and maintain the collections of the archives for SEIU. The archives for SEIU document the evolution of the union from its origins in1921 as the Building Service Employees International Union to the present. During its history, this union has organized service workers employed as custodians, healthcare workers, office workers, elevator operators, window cleaners, groundskeepers, doormen, and stadium employees, amongst others. The union currently organizes 2 million members in these and numerous other service industries. The collaborative relationship between the Reuther Library and SEIU began in the early 1980s, and the Reuther Library became SEIU's official repository in 1992. Since then, the Reuther has collected the records of the union's international headquarters in Washington, D.C., union locals, and the personal papers of associated individuals. This position is a full-time, externally-funded, 12-month, benefits-eligible appointment as Academic Staff, and an AAUP-AFT represented position with eligibility for promotion. The successful candidate will be hired at the rank of Archivist I or II with a salary range from $60,000-$68,000 according to qualifications and experience. Benefits include medical, dental, vision, employee/dependent life and long-term disability insurance, retirement savings plans, tuition assistance, wellness program, and generous paid time off. This is a majority in-person position based at the Walter P. Reuther Library. Essential Functions: Identify, select, and acquire SEIU archival collections, papers, and institutional records, in digital and physical formats; Arrange and describe SEIU collections and create finding aids using ArchivesSpace; Proactively collaborate with SEIU to advance the management of SEIU records, advise on records retention scheduling, preservation, and transfer, and serve as their main contact for reference. May include occasional travel to SEIU's international and affiliate offices regarding their records program and related projects; Provide reference services and serve as primary contact for inquiries from the general public regarding SEIU archival materials; Coordinate promotion and access of SEIU collections, and develop resources to support research; Opportunity to supervise student and intern work in support of SEIU projects; Participate in shared decision-making for Library planning, resource management, and program and policy development; Represent the Library through active participation in professional associations and University committees; Participate in Reading Room services; Meet the physical demands of the position, e.g. lift heavy storage boxes (40lbs), climb stair ladders, work in a sedentary position for long durations; Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions; Perform other duties as assigned by the Director. Submission Guidelines: Electronically submit a complete application, include a detailed cover letter, resume, and 3 professional references via the Wayne Talent Career Site. Nominations or questions regarding this position can be directed to the Search Committee Chair, Sarah Lebovitz, Archivist II at ************************ Submissions should be received by October 6, 2025 Minimum Qualifications: Master's degree from an accredited institution in library/information science, archival administration, or a related field with graduate study in archival theory and methods and/or experience leading to demonstrated proficiency with the methods and theories of archival administration; Demonstrated experience collecting and processing physical and born-digital content; Experience using archival collection management software such as ArchivesSpace; One to two years of experience working with archives or special collections; Excellent interpersonal, organizational, written, and oral communication skills; Demonstrated ability to collaborate and work effectively within and across organizational boundaries in a diverse organization and with a wide variety of users; Demonstrated ability to work independently to manage projects and initiatives and set priorities; Demonstrated commitment to advancing professional knowledge through formal training, continuing education, or professional certification; Ability and motivation to meet expectations for promotion as part of the Reuther Library academic staff. Preferred Qualifications: Experience with donor relations, customer service, or in public facing roles; Records management experience; Familiarity with American labor and/or social history. School/College/Division: H01 - University Libraries Primary Department: H6640 - Labor History/Archiv Employment type: + Regular Employee + Job type: Full Time + Job category: Academic/Faculty Funding/salary information: + Compensation type: Annual Salary + Salary minimum: $60,000 + Salary hire maximum: $68,000 Working Conditions: Normal office environment. Job openings: + Number of openings: 1 + Reposted position: No Background check requirements: University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required. The university welcomes applications from persons with disabilities and veterans. Wayne State is an equal opportunity employer.

Digital Risk . The University of Illinois System is seeking a HIPAA Privacy Coordinator to support the System Offices' HIPAA compliance program. This role is responsible for coordinating Business Associate Agreements (BAAs), assisting in investigating privacy incidents involving protected health information (PHI), supporting the implementation of privacy policies and procedures across the University's covered entities and hybrid components, and supporting operational functions of the privacy program. The ideal candidate will bring a collaborative mindset, strong regulatory knowledge, and a commitment to protecting patient and research participant privacy. Duties & Responsibilities * Business Associate Agreement (BAA) Oversight * Serve as the primary point of contact for BAA review, negotiation, and lifecycle management. * Collaborate with University Counsel, Procurement, and Information Security teams to ensure BAAs meet HIPAA and institutional standards. * Maintain a centralized BAA repository and monitor compliance, renewals, and amendments. * Provide guidance and training to departments on BAA requirements and workflows. * HIPAA Program Operations and Support * Support internal audits, risk assessments, and compliance reviews. * Assess and process requests for secure Health Data Folders. * Assist with the planning and coordination of HIPAA training and activities. * Assist with the review and determination of university health care components. * Coordinate meetings and activities with HIPAA Liaisons. * Assist in drafting and updating HIPAA-related policies, procedures, and guidance documents. * Monitor regulatory changes and assess their impact on University operations. * Privacy Incident Investigation & Response * Assist the Assistant HIPAA Privacy Officer with investigations into suspected or confirmed HIPAA privacy incidents that occur at the University of Illinois Chicago, University of Illinois-Urbana, the University of Illinois Springfield, and System Offices. * Coordinate HIPAA Privacy investigations with the UI Hospital Privacy Team. * Conduct risk impact assessments and determine breach notification obligations in accordance with federal and state laws. * Coordinate with IT Security, Legal, and affected units to document findings and implement corrective actions. * Maintain incident tracking and reporting tools to support compliance and continuous improvement. Minimum Qualifications 1. Bachelor's degree. 2. * A total of one (1) year (12 months) in education, training and/or work experience supporting compliance-related activities in a healthcare, academic, or administrative setting. (Note: Master's Degree in an area consistent with the duties of the position may be substituted for one (1) year of work experience.) Preferred Qualifications Preferred: 1. At least 3 years of experience in HIPAA privacy compliance, preferably in a healthcare, academic, or research setting. 2. Advanced degree or certification (e.g., CHPC, CIPP/US) 3. Bachelor's degree in Health Information Management, Law, Public Health, Compliance, or related field. Knowledge, Skills and Abilities * Demonstrated experience managing BAAs and conducting privacy investigations. * Demonstrated knowledge of investigating HIPAA privacy incidents. * Strong understanding of HIPAA Privacy and Security Rules, HITECH Act, and breach notification requirements. * Excellent communication, analytical, and organizational skills. * Experience working in a university system or academic medical center. * Familiarity with FERPA, research privacy, and hybrid entity structures. * Proficiency with privacy compliance tools and incident management platforms. Appointment Information This is a 100% full-time Civil Service 5002 - Program Coordinator position, appointed on a 12-month basis. The expected start date is as soon as possible. Salary is commensurate with experience. The budgeted salary range for the position is $82,000 - $96,000. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity. For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************ System Office jobs such as this one are not eligible for the Referral Program. Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on January 15th. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Jordan Anderson at ******************. For questions regarding the application process, please contact ************. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1034268 Job Category: Professional and Administrative Apply at: *************************

Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. You must submit an online application to be considered as an applicant for this position. Position will remain open until filled, although priority consideration will be given to applications completed by January 5, 2026. Required Documents: * A letter of application addressing the required and preferred qualifications * Curriculum vitae * Copy of transcripts * Teaching philosophy (include the information on courses taught and their evaluation rating scores if available) * Research statement and writing sample (e.g., peer-reviewed journal articles) * The names and contact information for three professional references Please contact Dr. Seung-Eun (Joy) Lee, Search Committee Chair, at *************** or ************ with questions about this position. Position Information Position Information Posting Number F-0997 Position Title Fashion Studies, Outreach & Engagement (Tenure-Track, Assistant Professor) College/Unit College of Education & Human Services Home Department Department of Fashion, Interior Design, and Merchandising Employee Group Tenure-Track Faculty - Academic Year Employment Status Full-Time Position Type 9 month (Academic Year) Position Classification Tenure Track Faculty Position Begin Date 08/24/2026 Position End Date Position Summary The Department of Fashion, Interior Design, and Merchandising at Central Michigan University invites applications for a tenure-track assistant professor of Fashion Studies, Outreach & Engagement (a 9-month appointment beginning August 24, 2026). We seek a forward-thinking colleague whose teaching and scholarship focus on the historical foundations and contemporary issues in fashion, culture, and society. The successful candidate will create innovative learning experiences that connect students with broader communities and professional networks. This individual will also play a key role in leading student recruitment efforts, supporting public-facing events, and building sustainable partnerships with industry to strengthen engagement and outreach. A reduced teaching load may be available to support these initiatives. Responsibilities * Teach undergraduate and/or graduate courses in fashion history, culture, and society, with particular attention to contemporary issues. * Lead the department's outreach and engagement efforts by: * Expanding student recruitment activities to strengthen program visibility and attract prospective students. * Supporting public-facing events that showcase student work and connect with the broader community. * Developing industry partnerships that provide students with real-world opportunities and professional networks. * Mentor and advise students; supervise undergraduate and graduate research projects. * Maintain an active research agenda appropriate for tenure and promotion. * Contribute to curriculum development, assessment, and department/college service. This is an in-person position based at CMU's main campus in Mount Pleasant, Michigan. Salary is commensurate with qualifications and experience. Required Qualifications * Doctorate in Fashion Studies, or a closely related field; ABD candidates will be considered if the degree is conferred by the start date of the appointment. * Evidence of effective college-level teaching in fashion history/culture/society or closely aligned topics. * Demonstrated involvement in outreach and engagement activities. * Demonstrated potential for scholarly productivity and/or creative work appropriate for tenure and promotion. * Excellent oral and written communication skills. * Ability to perform the essential functions of the job with or without reasonable accommodation. Preferred Qualifications * Leadership in outreach and engagement initiatives, such as developing industry partnerships, coordinating public-facing events, or leading student recruitment activities. * Experience teaching in varied delivery formats, including online and hybrid. * Evidence of technological competence and adaptability, including the ability to integrate digital and/or AI tools into teaching, research, and outreach. * Professional or industry experience in the fashion field or related areas. * Demonstrated leadership or experience in grant writing and/or externally supported projects. Message to Applicants You must submit an online application to be considered as an applicant for this position. Position will remain open until filled, although priority consideration will be given to applications completed by January 5, 2026. Required Documents: * A letter of application addressing the required and preferred qualifications * Curriculum vitae * Copy of transcripts * Teaching philosophy (include the information on courses taught and their evaluation rating scores if available) * Research statement and writing sample (e.g., peer-reviewed journal articles) * The names and contact information for three professional references Please contact Dr. Seung-Eun (Joy) Lee, Search Committee Chair, at *************** or ************ with questions about this position. About the Department The Department of Fashion, Interior Design, and Merchandising (DIFM) prepares students for a variety of careers in the fields of fashion, interior design, and merchandising. Within the department, the Fashion Merchandising & Design (FMD) program serves approximately 200 students and offers both on-campus and online majors. The curriculum blends design and merchandising to reflect current industry practices and prepare students for diverse careers in the fashion industry. FMD students and faculty engage with cutting-edge facilities and equipment housed in the Center for Merchandising and Design Technology (CMDT) and specialized design and merchandising labs, where experiential learning and applied research are integral to the program. Through these experiences, students develop practical skills and professional readiness, supported by strong internship placements that have consistently contributed to over a 90% job placement rate. Study abroad opportunities in Asia and Europe further enrich students' global perspectives. The program also offers a Master of Science degree in Fashion Merchandising & Design for those pursuing advanced study in the field. Please visit our website for more information about our department and program. Posting Begins 11/12/2025 Posting Ends Open Until Filled Yes Type of Recruitment External About CMU Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives. We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master's, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence. CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more. Central is home to 17 men's and women's Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17. CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It's part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state's largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant. Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions - Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more - are within easy reach of the city's central location in Michigan's Lower Peninsula. CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms. EEO Statement CMU is an Equal Opportunity Employer and institution. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight. If you wish to see "Know Your Rights " posters, please click here. CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter. Inquiries about the application of Title IX can be made to CMU's Title IX Coordinator, the US Department of Education's Assistant Secretary, or both. CMU's Title IX Coordinator can be reached at: Phone: ************ Office: 103 E. Preston St. Bovee University Center, suite 306 Mount Pleasant, MI 48858 Email: ***************** Supplemental Questions Required fields are indicated with an asterisk (*). * * How did you learn of this vacancy? Please indicate the specific source by title (i.e., CMU website, HigherEdJobs.com, Higher Education Recruitment Consortium, The Chronicle, specific professional association, specific list serv, etc.): (Open Ended Question) Optional & Required Documents Required Documents * Letter of Interest * Resume/Curriculum Vitae * Transcript Copies * Statement of Teaching Philosophy * Statement of Research * Writing Sample * List of References Optional Documents * Evidence of Teaching Effectiveness * Other Document (1)

University Academic Programs and Services . Coordinate system-wide transfer student initiatives, provide support for multiple System Office annual recruiting events, and other policy and project-based work in support of University Academic Programs and Services and the Office of the Vice President for Academic Affairs. In-state travel will be required throughout the year and on occasional weekends and evenings. In-state travel will be required throughout the year, including occasional weekends and evenings. The primary area of responsibility will be the west suburban area of Chicago. Duties and Responsibilities Assist in execution of the System Office's transfer initiatives portfolio and contribute to the evolution of the program. Work with university representatives, community college partners, and other stakeholders on the implementation of program guidelines. * Provide outreach support for the 'The U of I System Transfer Guarantee' through events and special programming, community college site visits, social media/website presence, and other mediums. * Contribute to the planning and execution of several key events throughout the year, including but not limited to U of I System Transfer Guarantee Information Sessions, Community College Partnership Visits, and Transfer Exploration Nights. * Travel offsite regularly throughout the year to engage with and support community college partners and prospective students/families via individual community college site visits, statewide Transfer Coordinators meeting, and other events. * Utilize existing statewide and systemwide data to analyze community college territory to plan outreach events and travel * Facilitate and coordinate communication with System Office and university staff on topics related to transfer initiative; participate in the UI Transfer Advisory Group that meets bi-monthly * Serve as the primary liaison with one of the three universities and undergo cross-training across the system to ensure seamless coordination and integration of transfer processes, while fostering effective communication and collaboration across all institutions. Support the One Million Degrees initiative * Serve as liaison between assigned IL community college participant and assigned University of Illinois System university * Guide the evolution of the program in its pilot stage and beyond Scholar Engagement & Caseload Management * Provide case management to student participants in the program, serving as a navigator to university resources to students preparing to transfer into a University of Illinois System university * Build rapport with Scholars and continuously engage and encourage them toward successful completion of OMD program expectations, requirements and academic milestones * Support student participation in OMD and partner programs Partner Engagement & Collaboration * Build relationships with campus stakeholders (at both the community college and university) by attending campus programming and meeting with student services staff to leverage and strengthen Scholars' networks of support * Connect scholars to college and community resources * Lead and support the recruitment of volunteers coaches, coordinating with campus and community college partners * Serve as a representative on one of the OMD Pilot Teams and attend relevant meetings Data Collection & Analysis * Track scholar progress, service usage, and key deliverables Curriculum Facilitation * Co-plan and execute culturally competent scholar engagement events including but not limited to Professional Development sessions and workforce/career development events * Implement high quality, engaging programming aimed at building Scholar community and supporting comprehensive skill development Recruitment Support * Collaborate with the community college partner's recruitment and admissions team to promote the initiative and assist in meeting program goals and targets Provide additional support for initiatives, programs, and projects under the UAPS and EVP/VPAA umbrellas. Other related responsibilities as assigned Minimum Qualification * Bachelor's degree. * A total of one (1) year (12 months) in education, training, and/or work experience in the area of higher education in a state community college and/or four-year university in admissions, recruitment, advising, or a related field. B Preferred Qualifications * Master's degree * Three years' experience working in higher education, particularly in Illinois at a community college and/or four-year public university in admissions, recruitment, advising, or a related field. * Experience in project management and event planning in higher education * Reside in or near assigned outreach territory Knowledge, Skills and Abilities * Knowledge of the system of higher education in Illinois and the state's transfer arena * Strong written, presentation and interpersonal communication skills * An interest in extensive travel and a schedule that accommodates the travel portion of the position * High achievement in previous work experience * Dynamic personality and an enthusiastic approach to work and a commitment to delivering high quality service * Excellent organizational skills and ability to multi-task to meet deadlines. * Ability to develop goals and plans to prioritize, organize, and accomplish work. * Ability to work effectively with staff, the public, and outside constituency groups. * Social Media skills Appointment Information This is a 100% full-time Civil Service 5002 - Program Coordinator position, appointed on a 12-month basis. The expected start date is as soon as possible. The budgeted salary range for the position is $55,000 to $65,000. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity. Sponsorship for Work authorization is not available for this position. System Office jobs such as this one are not eligible for the Referral Program. For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************ Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on January 5, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Amanda Bubonic at ********************. For questions regarding the application process, please contact ************. The University of Illinois offers a very competitive benefits portfolio, depending on the position. Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1032611 Job Category: Professional and Administrative Apply at: *************************

* East Lansing, Michigan, United States * Osteopathic Surgical Specialties 10034628 * Area of Interest: Health Care Professional * Full Time/Part Time: Full Time (90-100%) * Group: Fixed Term Faculty * Union/Non-Union: Non-Union Show More Show Less * Faculty/Academic Staff * Opening on: Dec 21 2023 * Closing at: Dec 21 2025 - 23:55 EST * Salary Commensurate with Experience * College Of Osteopathic Medicine * 921323 Add to favorites View favorites Working/Functional Title Asst/Assoc Prof. Health Programs in Urology Position Summary Assistant / Associate Professor Health Programs Board Eligible/Board Certified position involves inpatient and outpatient surgical patient care. The Michigan State University division of urology seeks board eligible / board certified candidate for a full time, Associate / Assistant Professor faculty position in the urologic surgery division. We have a growing clinical program that provides a broad range of opportunities for clinical practice, teaching, and research. The position includes a strong clinical focus on inpatient and outpatient surgical patient care, with active participation in the clinical education of urologic surgery residents within an ACGME accredited, urologic surgery residency program, as well as education of diverse medical students at Michigan State University. Urology faculty provide clinical care and procedures in MSU's newly renovated office space. Inpatient care and surgical procedures are performed at McLaren Greater Lansing and Sparrow Hospital with optional ASC block time available. Both hospitals are fully equipped with state-of-the-art urologic instrumentation, including DaVinci robots with teaching consoles to support residents educational needs. Each hospital supports high volume urology case volumes. The MSU Division of Urology has an established clinical program that provides a broad range of opportunities for clinical practice, teaching, and research. MSU's health colleges (Osteopathic Medicine, Human Medicine, Nursing, and Veterinary Medicine) collaborate to provide high quality medical care, research, and education. MSU is an affirmative action, equal opportunity employer. MSU is committed to achieving excellence through cultural diversity. The university actively encourages applications and/or nominations of women, persons of color, veterans and persons with disabilities. MSU seeks to recruit and retain a diverse workforce as a reflection of our commitment to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives, and ways of knowing and learning. The department is particularly interested in individuals with a history of promoting diversity in their research, teaching, and service. We strongly encourage candidates to apply who can strengthen MSUCOM's commitment to DEI, as identified in our Diversity, Inclusion, and Safety plan (******************************************************* ). MSU is one of the top research universities in the world and has one of the largest, greenest campuses in the nation. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Degree Doctorate -Urological Surgery Minimum Requirements DO or MD License in Michigan, Board Eligible or Board Certified in urological surgery. Desired Qualifications Leadership experience is desirable. Required Application Materials CV, cover letter, DEI statement, and a list of three references. The search committee will not contact references without first notifying the candidate. Special Instructions Please direct questions to the Department of Osteopathic Surgical Specialties, ***************. Review of Applications Begins On 01/23/2024 Summary of Health Risks Exposure to human blood, serum, tissue and other body fluids; and materials covered under Universal Precautions. TB risk or work within 3 feet of human patients in a health care setting or have potential exposure to animals or to specimens with Mycobacterium. Risks that have been identified by Environmental Health and Safety, such as exposure to chemotherapy, formaldehyde, etc. Department Statement The Department of Osteopathic Surgical Specialties includes full-time, part-time and clinical faculty who contribute towards education, research, and clinical aspects of the surgical specialties. These include the divisions of anesthesiology, general surgery, obstetrics and gynecology (clinical and surgical), and urological surgery. The department trains osteopathic students for the practice of medicine and surgery by developing college curriculum through the organization of classroom, hospital, clinic, and specialty programs that provide the highest quality education and role modeling. We are committed to developing and assisting in quality research programs, as well as in community health services and continuing medical educational programs that serve the profession, the medical community at large, and the public to improve the quality of health services for all. MSU Statement Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.