Requirements Manager jobs at Monarch

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma's free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc's Best Workplaces in 2022 and 2023. Website Job Board Values Candidate Interview Guide --- Credentialing Manager We're looking for a leader with significant experience in healthcare credentialing, compliance, and process improvement. The Credentialing Manager is a critical role responsible for ensuring the organization's audit readiness and adherence to all regulatory and contractual requirements related to delegated credentialing. This individual will develop and own the quantifiable Compliance Scorecard, manage payer audit cycles, and lead high-impact initiatives to improve overall RCM efficiency and compliance for our platform. Key Responsibilities Audit & NCQA Compliance Ownership Delegation Audit Management: Serve as the subject matter expert and primary liaison for all insurance payer audits related to delegated credentialing agreements NCQA Standard Implementation: Implement and maintain NCQA standards and requirements across all credentialing policies and procedures to uphold accreditation readiness and quality assurance Compliance Scorecard & KPIs: Design, implement, and maintain the Compliance Scorecard and KPIs for credentialing and RCM, demonstrating measurable improvement year-over-year Audit Preparedness: Ensure the organization is prepared for annual audits by developing a playbook and ensuring improvements based on any previous Corrective Action Plans (CAPs) Policy & Regulatory Monitoring: Work with Legal and Compliance to monitor changes in payer, state, and federal laws and rapidly update internal policies and Standard Operating Procedures (SOPs) accordingly RCM Integrity and Process Improvement RCM Compliance Leadership: Lead compliance efforts within the RCM division, focusing on the regulatory intersections between credentialing, enrollment, and claims processing Efficiency & Scalability: Identify and eliminate bottlenecks in the Credentialing and RCM workflows, specifically targeting root causes of claim denials and credentialing delays to improve the Clean Claim Rate Leadership & Cross-Functional Management Partner Oversight: Oversee the performance of any Credentials Verification Organization (CVO) partners and internal support partners to ensure their work meets NCQA and organizational quality standards Compliance Training: Ensure annual required trainings are completed for all RCM and Credentialing staff Committee Support: Facilitate and support the Credentialing Committee, ensuring committee decisions are documented and adhered to in alignment with all policies and procedures Execution-Oriented Mindset: Act as a hands-on individual contributor when necessary, diving into operational details, troubleshooting issues, and executing complex tasks to drive continuous improvement What you bring Robust Credentialing Leadership: 6+ years of progressive experience in healthcare credentialing, with a significant portion dedicated to managing delegated functions Delegated Credentialing Expertise: Deep, demonstrated experience supporting and managing delegated credentialing agreements, including familiarity with pre- and post-delegation audit requirements and payer submission processes NCQA Proficiency: Deep understanding and practical experience with NCQA standards and their application to both credentialing files and quality committee structure RCM Compliance & Behavioral Health Knowledge: Strong working knowledge of the Revenue Cycle Management process and the regulatory nuances specific to mental/behavioral health services (e.g., medical necessity documentation) Compliance Measurement: Proven experience establishing, monitoring, and reporting compliance KPIs and scorecards Project Management & Organization: Exceptional organizational and project management skills with a demonstrated ability to manage complex, detailed, and timeline-driven compliance projects independently Required Qualifications Proven ability to interpret complex regulatory language (NCQA, CMS, etc.) and translate it into operational workflows 6+ years of progressive experience in healthcare credentialing, with a focus on managing delegated functions Preferred Qualifications Professional Certification: CPCS (Certified Provider Credentialing Specialist) or CHPC (Certified in Healthcare Privacy and Compliance) Experience in the Mental Health/Behavioral Health sector, understanding specific parity requirements and documentation rules Experience working in a high-growth healthcare technology or start-up environment Benefits: We're a remote-first company Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans 401K plan (ADP) Monthly therapy and wellness stipends Monthly co-working space membership stipend Monthly work-from-home stipend Financial wellness benefits through Northstar Pet discount program through United Pet Care Financial perks and rewards through BenefitHub EAP access through Aetna One-time home office stipend to set up your home office Comprehensive parental leave plans 12 paid holidays and 1 Alma Give Back Day Flexible PTO Salary Band: $110,000 - $130,000 All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.

Job Title: Brewery Emporium Manager Department: Retail Reports To: Retail Director Staff Reporting to this Position: Brewery Store Associates FLSA Status: Non-exempt Full Time JOB SUMMARY: The Brewery Emporium Manager runs our brewery store in Paso Robles which serves as a haven for the ultimate craft beer connoisseur who seeks to delve deeper into the world of homebrew and beer education. The Manager provides a welcoming and educational experience to guests with the ability to impact knowledge of brewing, products, and beer in general as well manages all of the staff. They should be a conduit for education and enjoyable atmosphere. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Specifically, the responsibilities of the position include, but are not limited to, the following activities: Oversee and manage all staff in the brewery store including but not limited to recruiting, hiring, discipline, promotions, status changes, separations, training, scheduling, and continuous performance feedback Create schedules and provide training for brewery store staff Assess monthly inventories and provide inventory management using our POS system to include planning and stocking ensuring accuracy and accountability Complete opening and closing functions and paperwork Complete front and back-end operations Provide excellent customer service and ensure that all guests feel welcome and are given a responsive, friendly, and exceptional service at all times, including educating and informing customers on our beer, history and products for sale On a weekly basis, review timecard missed punches and correct as needed, edit, and print beer menus, and enter invoices pertaining to inventory for beer, retail and POS Maintain a working knowledge of beer and brewing in general, specifically knowledge of Firestone Walker's beers Maintain order and cleanliness at all times, especially during busy days Fill in where needed to ensure efficient operations and guest service standards are met Enforce employer's rules and personnel policies and complete administrative and human resources paperwork in an organized and timely manner Organize retail operations and partner with the management on responsibilities regarding merchandise for the Paso Taproom and Visitor Center Plan and oversee in-store promotional events and/or displays for all three locations Empower staff toward maximum performance results Communicate effectively with corporate management, location management, warehouse team, and staff Analyze sales and revenue reports and work with corporate management on forecasting Provide for the safety of employees and property Ensure store fulfills all legal health and safety guidelines Other duties as assigned SUPERVISORY RESPONSIBILITIES: Recruiting, hiring, onboarding, training, scheduling, discipline, promotions, status changes and terminations with team members. Also responsible for continuous performance feedback and completing performance reviews. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Associates Degree and 3 years of prior experience in retail management, preferable in a similar brewery store setting. LANGUAGE SKILLS: Ability to effectively communicate verbally and in writing. Ability to read, analyze, and interpret journals pertaining to brewing, retail and merchandise. Ability to respond to common inquiries or complaints from customers and management. Ability to communicate and present information effectively before all levels of employees and management. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to analyze and solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to use logic and methods to solve problems with effective solutions. Ability to develops new and unique ideas. Ability to anticipate future consequences and trends accurately and create effective strategies and plans. CERTIFICATES, LICENSES, REGISTRATIONS: Beer Server Certification. OTHER SKILLS AND ABILITIES: Strong sales skills, strong organizational skills, solid decision making skills. Ability to manage and multi task in a fast paced environment. Ability to give high priority to customer satisfaction. Ability to take initiative, act promptly and be proactive. Self-motivated, organized and goal oriented. Ability to teach/train others. Ability to lead by example and strong interpersonal skills. Ability to start and finish tasks in a timely manner or oversee employees that are performing tasks. Ability to work weekends and holidays. COMPUTER SKILLS AND ABLITIES: Ability to operate and use a PC computer, proficient in Microsoft Office suite of programs. Ability to use POS system and HR-related systems.

Job Title: California Policy Manager Department: Policy Office: California State Office Reports To: California State Director Who We Are: The Drug Policy Alliance (DPA) addresses the harms of drug use and drug criminalization through policy solutions, organizing, and public education. We advocate for a holistic approach to drugs that prioritizes health, social supports, and community wellbeing. DPA opposes punitive approaches that destabilize people, block access to care, and drain communities of resources. We believe that the regulation of drugs should be grounded in evidence, health, equity, and human rights. In collaboration with other movements, we change laws, advance justice, and save lives. DPA has 40 staff across the U.S. an annual operating budget of approximately $12 million, and 200,000 members, activists, and supporters. The organization has a solid track record of success at the local, state, and federal levels and consistent visibility in prominent media and policy circles. Recognizing the broad reach of the drug war, DPA works across issue areas to engage more deeply with organizations and leaders in immigration, family policing, education, reproductive justice, housing, and other aligned spaces. This commitment to building power across movements and building a base contributes to and works in tandem with DPA's work on policy and legislative change. Learn more about working at the Drug Policy Alliance here and learn about our work to end the drug war here. The Role: The Policy Manager works with the California State Director in developing and shaping strategy, goals, and communications efforts for the California office. Responsibilities include developing and managing campaigns focused on (but not exclusive to) policy reform related to criminalization of drugs, substance use disorder treatment, overdose prevention, harm reduction, and other health- and addiction-related services, including strategy, partnerships, written materials and action plans; educating and lobbying elected officials, advocacy organizations, and community leaders; leading advocacy and communications work on their legislative campaigns; speaking publicly and representing DPA in the media; and more. The Policy Manager also works with the larger DPA policy department to contribute to the development of DPA's national policy agenda. The successful candidate must be a self-starter and a risk taker, with a high degree of confidence and energy. Excellent interpersonal skills and a passion for racial and social justice are essentials for success. Key Responsibilities: Broad responsibilities include: Managing state level legislative campaigns. Organizing community groups and advocacy organizations in support of DPA's federal agenda. Meeting with and influencing legislators, advocates, and community groups. Educating the public and policymakers on the need to treat drug use as a health issue instead of a criminal issue. Primary responsibilities include: Co-managing, with the other Policy Manager and Director, DPA's legislative and advocacy agenda at the state level, including primary responsibility for independently managing campaigns focused on (but not exclusive to) policy reform related to criminal legal system reform, substance use disorder treatment, overdose prevention, harm reduction, and other health- and addiction-related services. Seeking out and identifying opportunities to promote DPA's core priorities at the state level, including “push the envelope” discussions for drug policy reform and to implement strategies to achieve DPA's goals and objectives, particularly with respect to implementing coordinated drug strategies. Supporting and strengthening team efforts across campaign areas. Building, managing, and/or working with coalitions in support of legislative campaigns and assisting with the development and management of the California office's statewide “Health, Not Harm” partnership. Lobbying members of the state legislature, state agencies, and other policymakers and their staff on legislation, regulations, and other policy issues. Monitoring and tracking legislation in support of the goals of the California office. Drafting, editing and disseminating fact sheets, backgrounders, policy reports, and other materials. In coordination with DPA's communications team, developing and implementing communications strategies and tactics to support California legislative and communications campaigns. Creating and maintaining solid relationships with diverse partners, including agency staff, community-based organizations, advocacy organizations, academics and researchers, businesspeople, elected officials, and local DPA members. Actively seeking to include people most impacted by the war on drugs in policy campaigns and decision-making, such as people who use drugs, people in recovery, formerly incarcerated individuals, and their families. Contributing to DPA fundraising activities. Serving as DPA's representative at community events, conferences, and other forums, and in media interviews. Assisting with the recruitment, training, and supervision of consultants, student fellows, interns, and volunteers. Planning policy forums, rallies, press conferences, and other events. Assisting the Director with annual budget and work plan development; and Performing other duties as required. Skills and Experience: To fulfill the responsibilities of the role, we are seeking candidates with the following qualifications and characteristics A minimum of five years of experience or equivalent in public policy advocacy, community organizing, legislative work, and/or government relations. Experience building and/or participating in coalitions in pursuit of an activist agenda with measurable results. Demonstrated ability to work with diverse partners, including community-based organizations and community members/constituents. Strong analytic ability and superior communication skills, including writing and public speaking to diverse audiences. Demonstrated commitment to racial and social justice and equity. Outstanding interpersonal skills, flexibility, creativity, curiosity, and a good sense of humor. Ability to work under pressure and meet deadlines. Deep familiarity with drug policy, particularly reforms focused on substance use disorder treatment, harm reduction, and other health- and addiction-related services Commitment to harm reduction, racial and social justice, and drug policy reform principles are essential. Familiarity with legislative process at the state or federal level, preferably in California. Advanced degree in public policy/administration, public health, law, or related field preferred. Enthusiasm and motivation to lead on cutting-edge issues. Availability to travel as may be required; and Entrepreneurial outlook. Compensation: This is a full-time, exempt position. The salary range for this position is $80,000-$88,000, depending on experience. Benefits for DPA staff include comprehensive health insurance and coverage (including dental and vision), 403b retirement plan with 10% employer matching contribution after completion of one-year, paid time off including 20 days of vacation, plus national holidays, sick days, organizational closure at the end of December, and year-round early dismissal on Fridays. Location Applicants should reside in California (strong preference for candidates residing in Sacramento.) This position will work remotely on an ongoing basis. Some travel is required. Hours: Full-time, remote, and flexible schedule How to Apply: To apply, please submit the following: Your resume. A cover letter that includes brief responses to the following prompts: Why do you want to work in drug policy/for the Drug Policy Alliance? Briefly describe one previous work experience and how it has prepared you for this role. Briefly describe your career goals; and Your salary requirements. Equal Opportunity Drug Policy Alliance (DPA) is an equal opportunity employer and values a diverse workforce and an inclusive culture. DPA encourages applications from all qualified individuals without regard to race, color, religion, gender, ethnicity, personal appearance, political affiliation, family responsibility, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction. Drug Policy Alliance is particularly interested in hiring people who have been adversely affected by the war on drugs.

The American Lung Association has an excellent opportunity for a Manager, Advocacy . Working as a member of the Advocacy and Public Policy department, you will join an outstanding group of professionals dedicated to our mission: to save lives by improving lung health and preventing lung disease through research, education, and advocacy. The American Lung Association is leading the fight to protect public health from dangerous air pollution and climate change caused by emissions from vehicles, power plants and other sources. The Manager, Advocacy, Clean Air in Sacramento will deepen the Lung Association's public education and advocacy work on clean air issues in California. Working closely with the California and national staff teams, the Manager will engage in direct advocacy, provide issue area expertise, engage in media advocacy, and conduct stakeholder engagement and coalition leadership, including expanding the role of health professionals in advocacy and communications on cleaner cars and trucks standards, zero emission transportation funding, and renewable electricity policy. This is a grant-funded position. Location: The position is located at the American Lung Association's Sacramento, California office and will be a hybrid of in-person and virtual work. Responsibilities: Maintain and deepen health and medical organizational partnerships throughout California; serve as key information source to coalition members on policy developments; organize events and facilitate coalition communications and engagement; coordinate with related campaign efforts in the state outside of the health community. Recruit and support health and medical professionals, and other grassroots and grasstops volunteers, who care about heathy air and/or climate action and are willing to share their stories with decision-makers and media; coordinate activities with Lung Association Leadership Board. Track policy developments and engage policymakers on California-specific clean air and climate initiatives, including standards for light and heavy-duty vehicles, renewable energy including off-shore wind, and other policies that expand the use of zero-emission technologies and implementation of sustainable transportation solutions. Engage in broader air quality policy arenas including wildfire prevention and responses and other issues. Develop policy content to support public outreach; work in coordination with national campaign team and consultants to draft letters, factsheets, policy briefs, and media materials; support the release of “State of the Air” report and other reports as applicable. Other duties as needed, including support for broad organizational goals. Effectively convene and mobilize sustained health coalition involvement in the public policy arena; build a diverse base of grassroots and grasstops supporters, particularly among health professionals; and create a “drumbeat” on the health impacts of air pollution and climate change, building support for strong healthy air and climate change polices. Secure attention and support from key decision-makers. Ability to prioritize projects and efficiently use time to meet established deadlines. Respond quickly and effectively to rapid response campaign requests. Provide up-to-date, error-free tracking and reporting on deliverables for monthly/annual reporting, regular communication with campaign team. Maintain effective and informative dialogue with volunteers, other state advocacy staff, and other staff in the Washington National Office and other national offices. Maintain effective and informative relationships with colleagues and partners. Qualifications: Bachelor's degree in political science, environmental policy or related field. Three to five years of advocacy experience, with voluntary health organizations, advocacy organizations or patient advocacy groups preferred. Experience with public policy advocacy, coalition building and media strategy. General knowledge of clean air, climate change, and environmental policy. Ability to work remotely (computer will be provided.) Ability to travel, including occasional overnight travel. Ability to build and sustain relationships with volunteers Excellent project management skills Excellent written and oral communication skills. Ability to work well as part of a team and with a wide range of people; ability to work well under pressure and meet deadlines; ability to work independently and adapt to changing situations. Consistent with its mission, the American Lung Association maintains a smoke-free workplace; all employees must abstain from tobacco use in any form, including vaping. Compensation: Exact compensation may vary based on skills, experience, and location. The target hiring range for this position is between $63,000 and $71,000 per annum. Benefits: The Lung Association offers a comprehensive benefits package including: Paid Leave - 10 vacation days in the first year (15 days thereafter), 2 personal days and 15 sick days per year, as well as 12 company-paid holidays per year. We also offer Paid Parental Leave for eligible employees. Insurance - Employees (and their eligible dependents) can enroll in our medical, dental, and vision plans, as well as voluntary plans for critical illness, accident, hospital indemnity, short-term disability and supplemental life/AD&D insurance. Employees will be enrolled in company-paid life/AD&D and long-term disability Insurance coverage. Retirement Plan - Eligible employees can participate in our 401(k) Defined Contribution Retirement Plan, which offers matching employer contributions (up to 4%) and year-end discretionary non-elective contributions. Questions? For more details about this role please reach out to **************. Equal Employment Opportunity The American Lung Association is an equal opportunity employer. It is the policy of the American Lung Association to prohibit discrimination and harassment of any type and to provide equal employment opportunities to employees and applicants, without regard to their race, color, sex, sexual orientation, age, marital status, religion, national origin, alienage or citizenship status, genetic predisposition or carrier status, or physical and/or mental disabilities, veteran status, or any other status protected by law. Policy Statement It is the policy of the American Lung Association to prohibit discrimination and harassment of any type and to provide equal employment opportunities to employees and applicants, without regard to their race, color, sex, sexual orientation, age, marital status, religion, national origin, alienage or citizenship status, genetic predisposition or carrier status, or physical and/or mental disabilities, veteran status, or any other status protected by law. This policy applies in all employment actions including recruitment, hiring, promotions, transfers, corrective actions, terminations, compensation, benefits and training.

Starting Salary: $43.11 - $66.82 Performs responsible managerial and administrative including: reducing the risk of flooding for the City of Orlando; implementing related regulations; managing permits and hydrologic/hydraulic models; reviewing drainage and floodplain related studies to ensure conformance with the City and/or grant requirement; updating floodplain maps; coordinating with other departments to manage proposals and projects; ensuring compliance with local, state, and federal regulations; responding to flooding events; and helping with post-flood recovery. Manages a team of professionals whose purpose in the organization is to review floodplain development permit applications and supporting materials to ensure proposed construction work meets City/state/federal criteria and do not pose increased flood hazard risks to the public. Assess flooding areas throughout the City to provide flood mitigation strategy and improvement projects using acceptable engineering and modeling methodology. In addition, the position manages the City's FEMA Community Rating System (CRS) program, the National Flood Insurance Program (NFIP), Floodplain Management and Mitigation program, National Pollutant Discharge Elimination System (NPDES) program, and drainage wells. Directs and coordinates, through assigned managerial personnel, activities of Division programs to obtain optimum use of equipment, facilities, and personnel. Aids Division Manager in formulating and administering Division policies and procedures and developing long-range goals and objectives. Reviews analysis of activities, costs, operations, and forecast data to determine the progress toward stated goals and objectives. Recommends capital expenditures for acquisitions of new equipment. Enforces compliance with City policy and procedures and governmental legislation/regulations. Work is performed under the supervision of the Division Manager and reviewed through reports and results achieved. Minimum Qualifications: Bachelor's Degree in Environmental Engineering or Civil Engineering with an emphasis in Water Resources plus five (5) years experience in the planning, design, modeling, construction, and maintenance of storm drainage systems, to include at least two (2) years experience in a supervisory or management capacity; or an equivalent combination of education, training, and experience. Florida registration as Professional Engineer (PE) is required. A Certified Floodplain Manager (CFM) certification must be obtained within six (6) months of employment. Experience in floodplain management, NPDES, and Stormwater systems highly desired. Location: 400 S Orange Ave, Orlando, FL Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at **************** or ************. If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows: Two (2) years of direct experience for an associate degree; Four (4) years of direct experience for a bachelor's degree; Six (6) years of direct experience for a master's degree; or Nine (9) years of direct experience for a doctoral degree.

Title: DCM Manager Reports to: Program Manager and/or Director Bradenton office: 1219 16 th Street West | Bradenton, FL 34205 Classification: Salaried/Exempt Catholic Charities, Diocese of Venice Inc. is a vital component of the regional Catholic Church and a premier provider of charitable services in ten counties of southwest Florida. Each year, Catholic Charities delivers over a quarter million services. Our mission is to serve all individuals in need, helping with food and necessities, with specialized programs that cater to the elderly, individuals with special needs, single mothers of newborns, victims of human trafficking, the homeless, and at-risk youth. As a state-designated First Responder, Catholic Charities, Diocese of Venice plays a crucial role in the aftermath of Hurricane Ian. Overview The Manager of Disaster Case Managers will be responsible for managing a team of ten Disaster Case Managers across several counties. The position will also Manage a Data Analyst, a Financial Analyst, and an Admin Assistant. This position will ensure the smooth execution of case management and explore opportunities for the Catholic Charities, Diocese of Venice to engage in recovery efforts through DCM. The position requires strong communication and leadership skills to liaise with local stakeholders at all levels, including Long-term Recovery Groups in counties throughout the Diocese of Venice, except Lee County. Job Responsibilities Manage a team of ten Disaster Case Managers across several counties. Oversee a Data Manager, Financial Analyst, and Admin Assistant. Ensure the smooth execution of case management and explore opportunities for Catholic Charities, Diocese of Venice to engage in recovery efforts through DCM. Liaise with local stakeholders at all levels, including Long-term Recovery Groups in counties throughout the Diocese of Venice, except Lee County. Develop and implement policies and procedures for effective case management. Ensure that Disaster Case Managers comply with established policies and procedures. Train and mentor Disaster Case Managers to ensure their effective performance. Ensure that all case management files are complete and accurate. Monitor the progress of each case and provide regular updates to management. Ensure that all services provided are within the scope of Catholic Charities, Diocese of Venice's mission. Collaborate with other departments and community partners to provide holistic services to clients.

Application Instructions Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Active City Year Staff members must login to Workday to apply internally. Work Location: 100% On-Site Position Overview City Year Philadelphia seeks an Impact Manager who is responsible for the overall management of the execution of the day-to-day operations and achievement for teams of 6-9 or 12-18 Student Success Coaches (also known as SSCs and service outcomes. The IM manages the work of SSCs with the shared goals of keeping students on track to graduate and establishing positive relationships with school partners. The Impact Manager will coach their SSC teams through a journey of learning, reflection, and service to build civic capacity, civic identity, and leadership skills. Reporting directly to an Impact Director, the IM is responsible for collaborating with the Impact Department and other City Year colleagues to meet all department and organizational goals. Additionally, the Impact Manager is responsible for curating and supporting transformational school partnerships, community, and external stakeholder relationships to promote and support the long-term sustainability of the site. Job Description City Year Philadelphia seeks an Impact Manager who is responsible for the overall management of the execution of the day-to-day operations and achievement for teams of 6-9 or 12-18 Student Success Coaches (also known as SSCs) and service outcomes. The IM manages the work of SSCs with the shared goals of keeping students on track to graduate and establishing positive relationships with school partners. The Impact Manager will coach their SSC teams through a journey of learning, reflection, and service to build civic capacity, civic identity, and leadership skills. Reporting directly to an Impact Director, the IM is responsible for collaborating with the Impact Department and other City Year colleagues to meet all department and organizational goals. Additionally, the Impact Manager is responsible for curating and supporting transformational school partnerships, community, and external stakeholder relationships to promote and support the long-term sustainability of the site. Position Overview Compensation for this position is in the $50,000 to $56,000 range. The anticipated start for this position is August/September 2025. This is a year-round, in-person, school-based position. IMs are required to work in the schoolhouse a minimum of 4 days a week, except on days they need to attend in-person meetings and/or work outside of the schoolhouse. IMs must be available for afterschool programming. IMs will support two schools and will spend two days at school A and two days at school B every week. Application Requirements (please attach the below documents to your application prior to submitting) 1) Professional resume 2) Separate document answering the following three questions. To be considered, answer all three questions. As an Impact Manager, you'll lead a team of 6-12 Student Success Coaches in a school setting. Can you walk us through your professional experience directly managing people-whether individuals or teams? Have you been a supervisor or manager of staff before? In what setting? How many staff members did you manage? In this role, you'll also manage the school partnership by working with principals, teachers, and community partners. Can you share an example of a time you successfully built or maintained an external partnership? What did you do to make it successful? Please provide an example of when you provided critical feedback to someone you managed and how you coached their performance. What You'll Do Student Success Coach Team Management- 30% Lead, manage, and coach up to two teams of 6-9 Student Success Coaches (between the ages of 18-25) through the year of service. In this role, the Impact Manager is currently assigned to one school in the Norristown Area School District. The Impact Manager will be responsible for in-person support at the assigned school in the Norristown Area School District. The Impact Manager is responsible for every aspect of coaching for performance, development and career development planning for every Student Success Coach on their team. Provide direct coaching to Student Success Coaches to deliver tutoring support to students through academic and personal development activities. Inspire and build trust among SSCs, helping foster a personal and team connection to City Year's culture and values Manage team dynamics through facilitating start-of-year (SOY), mid-year (MY), and end-of-year (EOY) personal management plans and biweekly check in sessions with each Student Success Coach and weekly check in meetings with each Team Leader (TL). Co leading weekly, full team meetings with a Team Leader(s)(a senior Student Success Coach) Develop and support the SSC and TL service experience through routine check-ins, encouraging learning and leadership opportunities, and using the SSC Support System Review and share engagement survey results with the full team to modify leadership style and strategies. Connect SSCs to resources, strategies, and protocols to improve service with students Review all SSC-related communication to highlight appropriate takeaways for team Manage Student Success Coach compliance (i.e. mandatory training completion, timesheets, hours completion, absence days) Recruit, support, and develop Returning Student Success Coaches Consistently observe service implementation through weekly walk-throughs, observation, coaching, and targeted feedback of SSC session plans, biweekly Conduct consistent Observation & Coaching of SSCs with the Instructional Coach, focusing on implementation of City Year instructional strategies Lead Service Learning Institute/Mid-Year Summit, Learning and Development Days, Academic Academy, and Leadership After City Year trainings Partner with Instruction and Learning team to schedule and plan team-level trainings and provide professional development to SSCs to support interventions and ongoing assessments Use training evaluations, surveys, student data and feedback to continually improve site training and SSC coaching Service Implementation- 25% Develop and manage partnerships with school administration, teachers, and staff to ensure the necessary conditions and resources for Student Success Coaches to deliver attendance and course performance interventions Lead, manage, and coach teams of SSCs to implement City Year's Whole School Whole Child service model, which balances the delivery of whole-school support and small group and one-on-one tutoring for students Monitor and analyze student-level data to identify trends and improve whole-school and small-group support, ensuring student impact completion and improvement in a targeted area through team level training Implement City Year services through direct supervision of SSCs Manage SSC deployment of academic and mentoring interventions Ensure SSCs adherence to CY values and policies Oversee weekly collection and input of all data (intervention data, assessments, Early Warning Indicator reports, Report Card Conferences). Lead bi-weekly Student Progress Monitoring and data reviews with SSCs and school partners Regularly track progress against performance indicators to monitor goal attainment Train and support the team to provide a safe and enriching afterschool program (ASP) for students Oversee the implementation of after school program in collaboration with a Team Leader/Second Year Corps Member School Partner Management - 20% Communicate with school partners on team and manager absences and days outside of the schoolhouse (Learning and Development Days, Unity Rally, Community Meetings, Mid-Year Summit, staff meetings, etc.) Collaborate with school on Whole School Whole Child (WSWC) implementation plan: Define mutual goals and conditions for success; continually revisit and reinforce Establish and manage a partnership calendar that includes regular meeting times, formal/informal progress monitoring reviews of student performance dat. Foster a collaborative approach to student development, assessment, progress monitoring, and school climate/culture building Lead weekly partnership check-ins with designated school liaison(s) Regularly participate in school leadership meetings (school leadership team, grade group meetings, PBIS, PLCs, climate) Attend school based professional development opportunities as appropriate Foster collaboration/communication with teachers, principals, and liaisons through consistent meetings/check-ins and ensure participation in Start-of-Year/End-of-Year partner surveys Consult with the Impact Leadership Team on practice-related questions, ideas, and strategies to help translate performance data to leverage in school partnership development Follow CY and School Partner Emergency Protocols including mandated reporting and incident reporting Teacher Relationships Support establishment of teacher relationships which includes: active participation in planning and implementation of Teacher SOY, MY, EOY meetings Help SSCs maintain meaningful relationships with teachers Regularly communicate City Year updates to teachers Have SSCs attend and participate in grade group and teacher meetings, as appropriate Organizational Initiatives, Site and Impact Support - 25% Develop external partnerships in Norristown and surrounding communities to promote organizational awareness Actively recruit potential candidates to serve in the Norristown community Partner with the Impact Directors to develop and deliver Impact initiatives Participate in Impact Department working groups to develop service improvements, tools and resources, and SSC trainings Attend and participate in all required trainings (i.e. Summer Learning Institute, Learning and Development days, Academic Academy, Mid-Year Summit, Spring Break Summit, Corps Appreciation Month and other site wide trainings Partner with City Year Philadelphia's departments and staff to ensure that site-wide goals are met, including, but not limited to, the SSC applicant interview process, stakeholder engagement, event and service day participation, and cross-departmental committees Attend conferences as needed, as well as additional engagement and training activities throughout the year Additional responsibilities as needed, including department or site-wide special projects What You'll Bring We know that hardly anyone ‘checks ALL the boxes' on job requirements, and that's okay! If many of the items listed below describe you and your experiences, we're excited to talk with you and encourage you to apply. High school degree or GED required. Bachelor's Degree or 2 additional years of experience preferred 2-4+ years of direct team management experience with a strong track record of results: Setting high expectations and holding self and team accountable for performance goals Developing talent through performance plans, reviews and leadership opportunities Using progress and outcome data to inform team management Work in education or social service programs strongly preferred High personal accountability, reliability, and integrity Knowledge of large, urban education systems, students, and communities Knowledge of Norristown, PA and surrounding communities Commitment to and experience with community service, national service and/or the development of young people as leaders Effective time management including the ability to meet deadlines, plan ahead, and manage competing priorities in a fast paced team environment. Strong initiative, tenacity and flexibility; experience with working in high-need environments. Experience setting-up structures for effective teams and ability to delegate effectively and appropriately. Strong track record in building and maintaining productive relationships with key stakeholders. Travel required within and around Greater Philadelphia, must have access to reliable means of transportation Benefits Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here. Employment at City Year is at-will. City Year does not sponsor work authorization visas.

Application Instructions Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Active City Year Staff members must login to Workday to apply internally. Number of Positions: 1Work Location: 100% On-Site Position Overview Impact Manager (IM) leads and develops a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the IM plays a critical role in implementing City Year's school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service. Non-Exempt Job Description Primary Responsibilities Service Delivery & Impact Implement City Year's WSWC model with a high degree of quality to the right students, in the right time, at assigned school(s). The IM will develop and manage partnerships with school administration and personnel to ensure the necessary conditions and resources are in place for corps members to deliver attendance, behavior, and course performance interventions for students. Corps Member Program Delivery & Experience Lead, manage, and coach a team of corps members to achieve service performance and standards requirements and to reach their leadership development potential. Model leadership driven by City Year's culture and values and creates spaces that empower corps members to access the power of our culture and values in personal meaningful ways. The IM is also an effective talent developer who will lead corps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The IM will manage up to 20 City Year corps members. This may also entail an IM helping the impact team develop relevant material for Learning & Development days. Service Partner Management Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of school partnership agreement and conditions for success. This includes consistent partner meetings with relevant school partners to ensure the partnership is aligned with City Year policies and procedures. Benefits Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here. Employment at City Year is at-will. City Year does not sponsor work authorization visas.

Boston Private is a leading wealth management, trust, and private banking company with a national presence. Headquartered in Boston, we serve clients from our offices located in the major markets of Boston, San Francisco, San Jose, Los Angeles and Palm Beach. We're committed to building a trusted relationship with each client and have the broad expertise to create comprehensive, custom solutions for their personal and business needs that are often interconnected. As wealth creators, our clients value having one trusted resource that can help them address all of their wealth management, trust, and private banking needs. Job Description Reporting to the National Director of Trust & Fiduciary Services, the Fiduciary Manager will take a leadership role as a “Player / Coach” in training and developing T&FS staff as well as overseeing and managing all aspects of Trust relationship administration under the supervision of the National Director of Trust & Fiduciary Services and/or Chief Fiduciary Officer; including identifying and assisting in the opening of new business, administration, and closing of trusts as helpful and required. Qualifications The Fiduciary Manager will serve in a supervisory capacity - managing, training and developing a regional team of Trust Officers while fostering a strong team oriented, positive culture. The Fiduciary Manager will also be the regional liaison with Boston Private Wealth and will be responsible for building a strong relationship between Trust Officers and Client Advisors. In this regard, may have a reporting line (dotted) to regional head of the Wealth business. The Fiduciary Manager will engage the local estate and financial planning communities to ensure favorable visibility of the Bank and its trust and fiduciary capabilities. The Fiduciary Manager will manage a portfolio of trust relationships including all aspects of opening, administering, and closing of trust and fiduciary business. The Fiduciary Manager will serve as a role model and mentor to the Trust Officers & Trust Assistants within the team. The Fiduciary Manager will serve as a resource for other areas of the Bank with regard to Trust & Fiduciary issues as they may arise and may be called upon to assist with Bank and Trust & Fiduciary Services marketing efforts, including articles and presentations. The Fiduciary Manager will understand the nuances of the discretionary review process and participate in such evaluations. The Fiduciary Manager will complete all necessary regulatory reporting regarding accounts including but not limited to Initial and Annual Administrative and Investment Review monitoring. The Fiduciary Manager will be responsible for identifying and reporting compliance / risk-related matters to the National Director and Chief Fiduciary Officer within Trust & Fiduciary Services as well as assisting with the management and mitigation of risk. This should include potential and actual complaints, threatened and actual claims of litigation. The Fiduciary Manager will identify and escalate opportunities for process improvement. The Fiduciary Manager will engage the Sales Professionals and Assistants to assist in the evaluation and acceptance of new business. Effectively represents the firm at internal and external industry events Personal compliance with all industry rules and regulations and firm policies Other duties as assigned Minimum Qualifications: Bachelor's degree from an accredited college or university required. Graduate work including J.D. and LLM or similar preferred. Additional educational certifications such as CFP , CTFA preferred. At least 10 years of experience working directly with settlors and beneficiaries on trust matters. At least 5 years of experience managing a team of Trust & Estate professionals including demonstrated ability to delegate, develop and effectively problem solve Deep understanding of the role of fiduciaries and delivery of trust and fiduciary services. Ability to travel for client meetings Demonstrated interpersonal skills suggesting ability to enhance the Bank's Trust business-both internally and externally. Additional Information All your information will be kept confidential according to EEO guidelines.

The Insights Manager plays a pivotal role in helping City Year achieve its high priority goals by helping to define and answer key questions that City Year must understand in order to succeed. This individual drives and executes the Marketing Team's Insights Agenda for City Year. This individual structures and manages qualitative and quantitative primary research; identifies and leverages relevant internal and external third-party data sources; and most importantly, derives meaningful, actionable insight from the research that fundamentally empowers teams across the organization to make smart, fact-based decisions, effectively communicate to external audiences, and execute more effective programs. This role reports into the marketing department but works closely with a broad range of constituents across all departments and levels of the organization. Responsibilities: Develop annual insights strategy and tactical plan to support organizational and marketing team overarching objectives for defined audiences. Partner with key marketing team members and cross departmental clients to understand and define strategic challenges and unknowns. Continually develop organizational hypotheses for further testing. Act as the resident expert on key consumer target groups including millenials, parents, donors. Work to create an insights based culture across the organization. Ensure internal audiences understand and truly embrace audience insights act on these insights. Lead on the implementation of the Net Promoter System for multiple external audiences and ensure adoption of the system within the City Year community. Recommend goals and actions to increase promotion and decrease number of detractors. Recommend innovative and cost effective methodologies to answer key questions. Act as the resident expert on consumer research best practices, standards and emerging solutions. Develop surveys, interview and focus group guides, and other primary research vehicles. Recruit sample for qualitative and quantitative testing. Conduct focus groups, interviews and ethnographies Pro-actively seek and use existing sources of internal and external data and information to define answers to key questions quickly and efficiently Identify and partner with research vendors to ensure flawless execution of primary research programs Conduct in-depth data analysis that surfaces new ideas and insights for the organization Translate insights into actionable programs that help City Year achieve its objectives more efficiently and effectively, in particular around our key target audiences of potential recruits to the corps, their influencers, and investors (potential donors and supporters). Confidently present findings to internal and external audiences on a regular basis including senior leaders. Lead the development and ongoing execution of City Year's brand tracker, including defining data-driven key attributes for all target audiences. Qualifications: Education and Experience Bachelor's degree required; MBA preferred Minimum 3 to 5 years of work experience required Previous experience conducting, managing and/or analyzing primary and secondary market research required Knowledge, Skills and Abilities Relentlessly inquisitive, curious and skilled at defining answers to difficult and sometimes ambiguous challenges; ability to translate data and research into actionable insights Highly skilled at manipulating and analyzing qualitative and quantitative data, and developing original analyses that yield new insight Excellent written and oral communication skills required Ability to work well with others and be part of a team Ability to manage multiple projects concurrently and independently Microsoft Excel, Word and PowerPoint experience required; Microsoft Access experience preferred Compensation Compensation is commensurate with experience. Excellent benefits including health insurance, vacation, holidays, parental leave, 401K, flexible spending account, and more.

Are you passionate about feline behavior and ready to lead a team dedicated to transforming the lives of cats in need? The ASPCA is seeking a Manager of Feline Behavior to oversee our feline behavior program at the Animal Recovery Center (ARC). This is a unique opportunity to make a meaningful impact in the lives of vulnerable cats. Who We Are The ARC (Animal Recovery Center) is dedicated to the recovery and rehabilitation of victims of cruelty and neglect admitted through NYPD and the ASPCA's Humane Law Enforcement (HLE) and Community Engagement (CE) programs. Our dedicated team of more than 45 sheltering, medical, and animal behavior professionals, within the Shelter and Rehabilitation Operations division, work closely with the ASPCA Animal Hospital, Forensics, Legal Advocacy and Investigations, Behavioral Sciences, Shelter Medicine Services, Community Engagement, Centralized Placement, and Relocation Services, to ensure coordinated response and operations, and holistic, balanced, high quality care for the animals we serve in alignment with the organization's priorities. What You'll Do The Manager, Feline Behavior (the Manager) reports to the Senior Director of Behavior, ARC/CARE and has one direct report, a Behavior Specialist. The Manager is responsible for overseeing the feline behavior program within ARC. The Manager ensures the behavior and direct care teams are using behavior best practices to support cats' psychological wellbeing. The Manager leads the feline behavior team in providing safe, high quality behavioral care for animals from intake through discharge. This oversight consists of: A coordinated, balanced approach among behavior, medical and sheltering to provide integrated care. Routine, frequent assessment of each animal's behavioral, medical, and legal status to allow for efficient, effective interventions and timely disposition decisions. A well-structured, robust daily enrichment program that incorporates physical and mental exercise, socialization and sensory stimulation. For each animal eligible for behavior modification, the development and implementation of a structured treatment plan and record keeping. The Manager will provide leadership by providing ongoing coaching and training to ensure ASPCA policies, behavioral competencies, and low stress handling techniques are consistently followed. In addition, the Manager will be responsible for establishing a safe and compassionate environment by fostering a positive and productive work environment in accordance with our organizational core values. The Manager participates in direct, on-site work with animals in the ARC, ASPCA Animal Hospital (AAH), and the Adoption Center (AC), as well as off-site at partner locations and in foster homes. This position requires sometimes lengthy work with behaviorally compromised animals; the information gathered during this work is used to make disposition decisions which can include euthanasia where appropriate. Where and When You'll Work This position is an onsite role at our 92nd Street ASPCA Location. The schedule is Sunday-Thursday, 9-5 pm, with one work from home day as operationally permitted. Weekends, evenings and some holidays are required Deployment with the Behavioral Sciences Team or locally with NYPD/CE at least 1 time per year What You'll Get Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $87,000-$92,000 annually. Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibilities include but are not limited to: What You'll Do Provide Safe Behavior Response, Assessment, and Support (60%): Participate in team meetings to discuss animals' behavioral status and progress Conduct behavior assessments on cats housed at the ASPCA and with placement partners Assist Community Engagement (CE) and NYPD in the field with removals and transportation, providing both role expertise in consultation or on deployment as needed. Assist with timely evaluation of animals (integrate observations from staff, volunteers and fosters) to determine safety for handling, likelihood of rehabilitation and suitability for adoption Manage and implement environmental enrichment and behavior modification for sheltered animals and animals at boarding partners Provide summaries on behavior evaluations and recommendations for disposition and placement Provide behavior consultations and ongoing support to foster parents of ARC cats and owned CE animals requiring temporary care Collaborate with other ASPCA behavior team members on treatment plans, appropriate housing and other forms of environmental and social enrichment Collaborate with medical, operations, sheltering and direct care teams to ensure a high quality of life and integrated care for sheltered animals and animals at boarding partners Offer and implement suggestions for improving animals' psychological well-being Use active listening and respectful dialogue to answer questions and help staff understand behavioral signs that indicate potential aggression and/or poor quality of life Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques Program and People Management (30%): Supervise the Feline Behavior Specialist, ensuring that team members fully understand their role and responsibilities and providing consistent, high-quality feedback to direct reports Grow and develop the volunteer program involvement in feline care and where appropriate, feline behavior modification Conduct monthly one on ones with each direct report and model the Leadership Big 3: set clear direction and expectations, give feedback and receive feedback, and ensure opportunities for development. Conduct timely annual performance reviews (behavioral competency based) for direct reports Deliver timely disciplinary action when necessary Address employee concerns promptly and handle employee relations issues with confidentiality and care. Use active listening to understand employee concerns, encouraging and supporting employees to problem solve and create viable solutions. Maintain adequate staffing levels at all times; assign and/or re-assign appropriate responsibilities, as well as direct workflow in order to maximize productivity and maintain coverage in the event of planned absences, call outs, injuries, increased volume, etc. Ensure continuous coverage for events and team meetings and trainings to ensure staff and animal safety. Ensure safety needs are met; incident reports completely and accurately filled out, submitted to benefits, legal and safety team; readily reporting workers' compensation claims and benefits. Communicate Family and Medical Leave Act (FMLA) requests, etc. to benefits team Develop, document, and implement sound, simple policies and practices to improve SOPs. See that staff and volunteers are trained and competent in SOPs. Oversee the feline enrichment program Other duties as assigned by supervisor Train and Coach (10%): Create learning materials to provide training on animal behavior topics and evidence-based, humane handling Provide internal lectures and trainings on appropriate topics; coordinate the scheduling of external lecturers when appropriate Recommend and provide staff direct coaching opportunities to elevate the quality and consistency of the care delivered to our patients Supervise and coach qualified volunteers, when appropriate, in assisting with behavior modification and enrichment programs Stay up to date on protocols and SOPs created by the Behavioral Sciences Team; contribute to the development of such protocols as needed Instill the guiding principle that everyone can-and should-actively support the animals' behavioral and mental health in everything they do Ensure that all team members have received training and mastered the skills to handle in a low stress manner, and that they implement these handling techniques consistently in all their interactions with animals Knowledge Requirements: Companion animal behavior and animal welfare knowledge, both basic and clinical Knowledge of different models and techniques for adult learning. Ability to adjust training modules to match each trainee's learning style. In-depth knowledge of learning theory and its applications Competent in the use of MS Word, Excel, and PowerPoint, Teams, and Outlook Comfort learning new software Skills Requirements: Outstanding ability to handle animals for examinations and medical procedures using the least restraint possible Ability to walk, bend, stand and reach constantly during a minimum 8-hour day. Able to lift and carry supplies of up to 40 lbs. Dependable and ability to demonstrate regular and reliable attendance. Ability to give and receive direction in a fast paced, dynamic environment Ability to plan, organize, and effectively present ideas and concepts Excellent communication skills with people, enjoy working with people Excellent organizational and time management skills Excellent ability to provide timely and professional communication and service to internal and external stakeholders Excellent and demonstrated ability to be a team player Education and Work Experience: B.A or B.S. preferred or equivalent work experience Certification from reputable cat behavior professional program required (i.e. ABS, IAABC) or comparable work experience 1 year management experience required Extensive experience in conducting behavior modification in a formal environment such as private sessions or shelter environment Extensive experience assessing and working with aggressive, fearful, and undersocialized cats At least one year experience in animal shelter preferred Strong humane animal handling skills with an emphasis on evidence based handling Training Requirements: Ensure that all team members have received training and mastered the skills to handle in a low stress manner, and that they implement these handling techniques consistently in all their interactions with animals Additional Information: Ensure that all team members have received training and mastered the skills to handle in a low stress manner, and that they implement these handling techniques consistently in all their interactions with animals Promotes and ensures the continual and consistent practice of organizational core values: Has Commitment and dedication to improving the lives of animals Demonstrates Ownership and feels responsible for outcomes Believes in Team - that we are stronger together Seeks to Elevate others and reimagine what is possible Focuses on Impact, specifically making change for animals We encourage a candidate who demonstrates outstanding inter-personal communication and the ability to work in a team or independently, with a high degree of integrity and accountability. This position welcomes a candidate with a sense of humor that can balance flexibility and enthusiasm and thrives on detail in a dynamic, fast-paced environment. Position will require occasional flexibility. Qualifications: See above for qualifications details. Language: English (Required) Education and Work Experience: High School Diploma (Required)

As a Turnaround Manager at HC One, you will be distinguished by your unparalleled kindness, which will influence every aspect of your work in our Dementia, Nursing, Residential, and Specialist care homes. You will oversee the improvement of underperforming homes in our portfolio, including those without current Home Managers. Your responsibilities will include developing a vision and values for each home, ensuring the team understands targets and regulatory compliance, and addressing specific deficits. Throughout all these tasks, resident wellbeing will remain your top priority. Please note that this role may require national travel based on business needs. About You We are seeking a Registered Nurse with a valid Pin number, a Registered Managers Award Level 4 or Leadership in Management in Care Level 4 or 5, and proven leadership skills in a care home for vulnerable adults. Beyond your qualifications, your ability to treat people with respect and kindness is paramount. This role demands someone ready to take real accountability and who communicates considerately and kindly with both residents and co-workers. If you are ready to make a meaningful impact and bring positive change to our care homes, we would love to hear from you. Safeguarding is everyone's responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken. About HC-One At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life. To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on. We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve. Our dedicated, professional colleagues strive to always deliver outstanding care - and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles. We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. About You Not Specified About The Company Not Specified

Application Instructions Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Active City Year Staff members must login to Workday to apply internally. Number of Positions: 1 Position Overview Impact Manager (IM) leads and develops a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the IM plays a critical role in implementing City Year's school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service. Job Description Position Overview The mission of the Impact Manager (IM) role is to lead and develop corps members as a City Year team of idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students as directed by the WSWC missions and practices. Reporting directly to an Impact Director, the IM's role plays a critical part in implementing City Year's school-based WSWC service model. Primary Responsibilities Service Delivery & Impact Implement City Year's WSWC model with a high degree of quality to the right students, in the right time, at assigned schoolhouse(s). The IM will develop and manage partnerships with school administration and personnel to ensure the necessary conditions and resources are in place for corps members to deliver attendance, behavior, and course performance interventions for students. Corps Member Program Delivery & Experience Lead, manage, and coach a team of corps members to achieve service performance and standards requirements and to reach their leadership development potential. Model leadership that is animated by City Year's culture and values, and create spaces that empower corps members to access the power of our culture and values in personally meaningful ways. The IM is also an effective talent developer who will lead corps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The IM will manage up to 20 City Year corps members. Service Partner Management Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of school partnership agreement and conditions for success. Benefits Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here. Employment at City Year is at-will. City Year does not sponsor work authorization visas.

Summary SAS Manager Space and Assortment The SAS Manager Space and Assortment is a dual-function leadership role, responsible for overseeing a team of Space and Assortment teammates while delivering high-impact, data-driven planogram, floorplan and merchandising solutions to clients and retail partners. This individual plays a critical role in driving strategic value through space and assortment analytics, combining strong leadership capabilities with expertise in space planning tools and methodologies. The ideal candidate is a team motivator and problem solver, capable of building important relationships with both internal stakeholders and retailer personnel. By aligning team output with business goals and customer strategies, the Manager ensures maximum return on investment for all retailer-facing initiatives. In addition to team management, this role requires a strategic mindset to design and implement innovative, customer-centric solutions. The SAS Manager Space and Assortment will also contribute to process optimization, best practice development, and cross-functional alignment to continuously elevate space and assortment capabilities. Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Job Duties and Responsibilities - Manage, develop, and retain a high-performing team of space and assortment planners by utilizing enterprise hiring, training, and professional development resources; provide ongoing mentorship, motivation, and career growth opportunities. - Collaborate with company leadership and cross-functional teams to identify opportunities for resource deployment and enhance support for retailer assortment and space planning processes. - Identify and pursue revenue opportunities by building strong client relationships, developing and presenting proposals, and securing new and ongoing billable work. - Manage high-impact projects and ensure quality execution by identifying key opportunities, reviewing team deliverables, and maintaining high standards across space and assortment planning work. - Leverage data-driven insights and planogram tools to uncover client opportunities, guide team exploration, and develop scalable best practices for internal use and cross-divisional alignment. - Ensure effective resource deployment and customer satisfaction by aligning team capabilities with client needs, maintaining strong communication with customer leadership, and optimizing utilization for maximum impact. - Oversee project schedules and track resource utilization, continuously assessing workflows to drive efficiency and improve service delivery. Supervisory Responsibilities Direct Reports - Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources Indirect Reports - May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements - Travel and driving are not essential duties or functions of this job Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level: (Required) Bachelors Degree or equivalent experience Field of Study/Area of Experience: - 4-6 years of experience in Retail experience; mastery of space management technology - 2 years proven leadership experience required Skills, Knowledge and Abilities Experience or knowledge of planogram/floorplan software, background in merchandising a plus Professional understanding of Microsoft office apps (powerpoint, word, excel, sharepoint, ex) Proficient with data analysis, and/or using data and insights to support goals Advanced organization and multitasking skills Previous leadership experience required Advanced communication skills Environmental & Physical Requirements: Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. Additional Information Regarding The Company Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

Cast is seeking a Policy & Advocacy Manager to lead and coordinate Los Angeles County's Child Trafficking Leadership Team (CTLT) and support the implementation of the County's 5-Year Strategic Plan to Address Child Trafficking. This role will also advance Cast's local policy and systems-change objectives, partnering closely with county departments, community-based organizations, lived experience experts, and city/county policymakers to strengthen Los Angeles' public-health and survivor-centered response to human trafficking. The Policy & Advocacy Manager is responsible for facilitating multi-agency collaboration, driving progress on countywide strategic plan priorities, developing reports for the LA County Board of Supervisors, leading CTLT meetings and subcommittees, and supporting local policy analysis, advocacy, and protocol development. This position plays a key role in aligning child-serving systems toward equity, safety, and coordinated responses for youth impacted by trafficking. ESSENTIAL DUTIES Child Trafficking Leadership Team (CTLT) Coordination Lead and support Los Angeles County CTLT as the primary convener and facilitator. Lead and facilitate monthly CTLT meetings, provide guided strategic direction to ensure alignment with the 5-Year Strategic Plan, and ensure that equity, public health principles, and lived experience perspectives are integrated throughout CTLT decision-making. Oversee and Support CTLT Subcommittees by providing guidance, reviewing draft products, and ensuring alignment with strategic planning goals, and co-lead the Community Resources & Services Subcommittee Engage County departments and CBOs to identify gaps, share resources, and leverage opportunities. Convene regular check-ins with subcommittee leads to assess progress and barriers, and provide technical support to partners, including county agencies, school districts, and CBOs. Support the refinement of governance structures, logic models, evaluation frameworks, and plan language. Implementation of the LA County 5-Year Strategic Plan to Address Child Trafficking Oversee annual strategic plan priorities and ensure integration across CTLT and its subcommittees. Develop communication materials, strategic updates, implementation tools, and public-facing summaries. Ensure data-driven implementation by analyzing findings, tracking progress, and synthesizing partner reports. Support the evaluation and continuous improvement of strategic plan activities. Lead the development of the bi-annual Board of Supervisors progress reports, synthesizing updates across all CTLT workstreams and identify challenges, system gaps, and recommendations for county leadership. Prepare and deliver updates to the County's Family & Social Services (Cluster) leadership and other relevant groups Oversee and support Lived Experience Experts (LEE) participation in the 5-Year Strategic Plan including recruiting and onboarding diverse LEE contributors, coordinating compensation and ensuring survivor-informed feedback is integrated into CTLT implementation. Support the LA County Human Trafficking Coordinating Body Feasibility Study Co-convene and co-lead a countywide workgroup to assess the structure, governance, and needs for a unified HT coordinating body. Analyze data and findings from the workgroup and prepare and present the final report to the Board of Supervisors that includes recommendations for coordination structure, public-health integration, strategic plan development, and needs related to adult sex and labor trafficking. Local Policy & Systems-Change Leadership In collaboration with the Associate Director of Survivor Advocacy, develop and advance Cast's local (city and county) policy priorities, focusing on public-health approaches, decriminalization, survivor safety, and systems improvement. Analyze local ordinances, motions, public health directives, and departmental protocols affecting human trafficking survivors. Build and maintain collaborative relationships with county departments, city officials, CBOs, and advocacy coalitions and provide research, analysis, and feedback to county departments and policymakers. Represent Cast in local working groups and community coalitions. Support local systems-change initiatives that improve County protocols and standards while advancing for the human rights and public health approach to human trafficking Draft local policy briefs, talking points, and research summaries. Provide testimony at LA County and City hearings as appropriate. Respond to time-sensitive local policy issues and opportunities for rapid advocacy. Other Duties: Perform other duties in line with Cast's goals as assigned by the Associate Director of Survivor Advocacy. REQUIREMENTS 3+ years of experience in local policy, systems change, county collaboration, or multi-agency coordination. Demonstrated experience in anti-trafficking, child welfare, youth-serving systems, or related public-health fields. Strong facilitation, meeting management, and relationship-building skills. Experience developing protocols, strategic plans, or cross-agency implementation processes. Ability to synthesize data, prepare structured reports, and develop clear recommendations. Experience collaborating with lived experience experts and maintaining trauma-informed practices. Excellent written and verbal communication skills, and comfort presenting to senior county leadership. Highly organized, able to manage multiple complex workstreams and tight deadlines. Preferred Experience working directly with LA County departments and child-serving systems. Experience in evaluating or implementing countywide initiatives or strategic plans. Policy analysis experience related to child trafficking, youth safety, or public health. Familiarity with Los Angeles County Board of Supervisors processes. Work Environment & Travel Hybrid work environment. Regular meetings across LA County (virtual and in-person). Occasional evening or early-morning meetings depending on county scheduling The Coalition to Abolish Slavery & Trafficking (Cast) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CAST complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Description Cast is seeking a Policy & Advocacy Manager to lead and coordinate Los Angeles County's Child Trafficking Leadership Team (CTLT) and support the implementation of the County's 5-Year Strategic Plan to Address Child Trafficking. This role will also advance Cast's local policy and systems-change objectives, partnering closely with county departments, community-based organizations, lived experience experts, and city/county policymakers to strengthen Los Angeles' public-health and survivor-centered response to human trafficking. The Policy & Advocacy Manager is responsible for facilitating multi-agency collaboration, driving progress on countywide strategic plan priorities, developing reports for the LA County Board of Supervisors, leading CTLT meetings and subcommittees, and supporting local policy analysis, advocacy, and protocol development. This position plays a key role in aligning child-serving systems toward equity, safety, and coordinated responses for youth impacted by trafficking. ESSENTIAL DUTIES Child Trafficking Leadership Team (CTLT) Coordination Lead and support Los Angeles County CTLT as the primary convener and facilitator. Lead and facilitate monthly CTLT meetings, provide guided strategic direction to ensure alignment with the 5-Year Strategic Plan, and ensure that equity, public health principles, and lived experience perspectives are integrated throughout CTLT decision-making. Oversee and Support CTLT Subcommittees by providing guidance, reviewing draft products, and ensuring alignment with strategic planning goals, and co-lead the Community Resources & Services Subcommittee Engage County departments and CBOs to identify gaps, share resources, and leverage opportunities. Convene regular check-ins with subcommittee leads to assess progress and barriers, and provide technical support to partners, including county agencies, school districts, and CBOs. Support the refinement of governance structures, logic models, evaluation frameworks, and plan language. Implementation of the LA County 5-Year Strategic Plan to Address Child Trafficking Oversee annual strategic plan priorities and ensure integration across CTLT and its subcommittees. Develop communication materials, strategic updates, implementation tools, and public-facing summaries. Ensure data-driven implementation by analyzing findings, tracking progress, and synthesizing partner reports. Support the evaluation and continuous improvement of strategic plan activities. Lead the development of the bi-annual Board of Supervisors progress reports, synthesizing updates across all CTLT workstreams and identify challenges, system gaps, and recommendations for county leadership. Prepare and deliver updates to the County's Family & Social Services (Cluster) leadership and other relevant groups Oversee and support Lived Experience Experts (LEE) participation in the 5-Year Strategic Plan including recruiting and onboarding diverse LEE contributors, coordinating compensation and ensuring survivor-informed feedback is integrated into CTLT implementation. Support the LA County Human Trafficking Coordinating Body Feasibility Study Co-convene and co-lead a countywide workgroup to assess the structure, governance, and needs for a unified HT coordinating body. Analyze data and findings from the workgroup and prepare and present the final report to the Board of Supervisors that includes recommendations for coordination structure, public-health integration, strategic plan development, and needs related to adult sex and labor trafficking. Local Policy & Systems-Change Leadership In collaboration with the Associate Director of Survivor Advocacy, develop and advance Cast's local (city and county) policy priorities, focusing on public-health approaches, decriminalization, survivor safety, and systems improvement. Analyze local ordinances, motions, public health directives, and departmental protocols affecting human trafficking survivors. Build and maintain collaborative relationships with county departments, city officials, CBOs, and advocacy coalitions and provide research, analysis, and feedback to county departments and policymakers. Represent Cast in local working groups and community coalitions. Support local systems-change initiatives that improve County protocols and standards while advancing for the human rights and public health approach to human trafficking Draft local policy briefs, talking points, and research summaries. Provide testimony at LA County and City hearings as appropriate. Respond to time-sensitive local policy issues and opportunities for rapid advocacy. Other Duties: Perform other duties in line with Cast's goals as assigned by the Associate Director of Survivor Advocacy. REQUIREMENTS Required 3+ years of experience in local policy, systems change, county collaboration, or multi-agency coordination. Demonstrated experience in anti-trafficking, child welfare, youth-serving systems, or related public-health fields. Strong facilitation, meeting management, and relationship-building skills. Experience developing protocols, strategic plans, or cross-agency implementation processes. Ability to synthesize data, prepare structured reports, and develop clear recommendations. Experience collaborating with lived experience experts and maintaining trauma-informed practices. Excellent written and verbal communication skills, and comfort presenting to senior county leadership. Highly organized, able to manage multiple complex workstreams and tight deadlines. Preferred Experience working directly with LA County departments and child-serving systems. Experience in evaluating or implementing countywide initiatives or strategic plans. Policy analysis experience related to child trafficking, youth safety, or public health. Familiarity with Los Angeles County Board of Supervisors processes. Work Environment & Travel Hybrid work environment. Regular meetings across LA County (virtual and in-person). Occasional evening or early-morning meetings depending on county scheduling The Coalition to Abolish Slavery & Trafficking (Cast) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CAST complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Job Posted by ApplicantPro

Application Instructions Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Active City Year Staff members must login to Workday to apply internally. Number of Positions: 1 Work Location: 100% On-Site Position Overview City Year Bay Area is seeking an Impact Manager (IM) who will lead and develop a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to the Managing Director of Impact and working from a partner school(s), the IM plays a critical role in implementing City Year's school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service. This may be the job for you if: * You lead through your connections with others, create spaces where individuals can flourish and grow, and support them to find meaning in their work. * You are always learning. You work on your own growth and development and authentically model that work for those you lead. * You are a collaborative worker with a strong sense of ownership over your success, strategy to get there, and organization to execute on your plans. Job Description Job Responsibilities: AmeriCorps Member Experience Manage, coach, and develop up to 20 AmeriCorps members though a personally rewarding year of service in Ravenswood City School District, where they achieve service performance and standards requirements while reaching their leadership development potential. Model leadership that is fueled by City Year's values. Facilitate ongoing dialogues that empower AmeriCorps members to relate to our values in personally meaningful ways. Build Conditions for Success in our Schools Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of partnership agreement between the school and City Year Bay Area. Ensure the necessary conditions and resources are in place for their team of AmeriCorps members to deliver attendance, behavior, and course performance interventions for students. Service Delivery & Impact Implement City Year's WSWC model with a high degree of quality to a targeted group of students at the right time, at assigned schoolhouse(s). Make data-informed decisions to ensure tutoring, classroom support, afterschool programs, and school-wide initiatives align with the shared goals of the school/City Year partnership. Local and National Organizational Initiatives * Support with recruitment of new AmeriCorps members and current members to complete a second year of service * Assist service projects, Opening Day, Annual Gala and other side-wide designated events. What does a typical day look like? * Start of day centering meeting with team * Observe and share feedback with AmeriCorps members providing interventions for students * Review Student Achievement data * Review AmeriCorps Member event plans, student engagement data and offer feedback * Individual Meetings with AmeriCorps Members * Coach AmeriCorps Members through communication challenges and conflict resolution * Connect with school administration to review upcoming initiatives and mutual expectations * Meet with Managing Director of Impact for your own support * Host City Year's potential and current funding partners on a school tour and roundtable * Attend and support After School Programs * End of day centering meeting with team Basic Qualifications * Experience building and growing complex professional relationships with a diverse group of internal and external stakeholders. * Experience holding people accountable to performance goals and navigating difficult conversations. * Experience managing diverse teams, particularly managing teams of early-workforce members. * Ability to apply creative problem solving when faced with perceived barriers. * Ability to translate mission and vision from organization level to individual level and draw connections between mission and daily work. * Ability to navigate complex topics and parse them for specific audiences. Additional Qualifications: * 2-3 years of relevant experience, work in the education sector preferred. * National service experience is a plus. Benefits: Full-time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental and vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. As an equal opportunity employer, City Year is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. City Year does not sponsor work authorization visas. Compensation The anticipated start date is January 2026 This is a non-exempt role with an hourly range of $27.85 to $28.85. Benefits Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here. Employment at City Year is at-will. City Year does not sponsor work authorization visas.

Application Instructions Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Active City Year Staff members must login to Workday to apply internally. Number of Positions: 1Work Location: 100% On-Site Position Overview City Year Bay Area is seeking an Impact Manager (IM) who will lead and develop a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to the Managing Director of Impact and working from a partner school(s), the IM plays a critical role in implementing City Year's school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service. This may be the job for you if: • You lead through your connections with others, create spaces where individuals can flourish and grow, and support them to find meaning in their work. • You are always learning. You work on your own growth and development and authentically model that work for those you lead. • You are a collaborative worker with a strong sense of ownership over your success, strategy to get there, and organization to execute on your plans. Job Description Job Responsibilities: AmeriCorps Member Experience Manage, coach, and develop up to 20 AmeriCorps members though a personally rewarding year of service in Ravenswood City School District, where they achieve service performance and standards requirements while reaching their leadership development potential. Model leadership that is fueled by City Year's values. Facilitate ongoing dialogues that empower AmeriCorps members to relate to our values in personally meaningful ways. Build Conditions for Success in our Schools Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of partnership agreement between the school and City Year Bay Area. Ensure the necessary conditions and resources are in place for their team of AmeriCorps members to deliver attendance, behavior, and course performance interventions for students. Service Delivery & Impact Implement City Year's WSWC model with a high degree of quality to a targeted group of students at the right time, at assigned schoolhouse(s). Make data-informed decisions to ensure tutoring, classroom support, afterschool programs, and school-wide initiatives align with the shared goals of the school/City Year partnership. Local and National Organizational Initiatives Support with recruitment of new AmeriCorps members and current members to complete a second year of service Assist service projects, Opening Day, Annual Gala and other side-wide designated events. What does a typical day look like? Start of day centering meeting with team Observe and share feedback with AmeriCorps members providing interventions for students Review Student Achievement data Review AmeriCorps Member event plans, student engagement data and offer feedback Individual Meetings with AmeriCorps Members Coach AmeriCorps Members through communication challenges and conflict resolution Connect with school administration to review upcoming initiatives and mutual expectations Meet with Managing Director of Impact for your own support Host City Year's potential and current funding partners on a school tour and roundtable Attend and support After School Programs End of day centering meeting with team Basic Qualifications Experience building and growing complex professional relationships with a diverse group of internal and external stakeholders. Experience holding people accountable to performance goals and navigating difficult conversations. Experience managing diverse teams, particularly managing teams of early-workforce members. Ability to apply creative problem solving when faced with perceived barriers. Ability to translate mission and vision from organization level to individual level and draw connections between mission and daily work. Ability to navigate complex topics and parse them for specific audiences. Additional Qualifications: 2-3 years of relevant experience, work in the education sector preferred. National service experience is a plus. Benefits: Full-time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental and vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. As an equal opportunity employer, City Year is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. City Year does not sponsor work authorization visas. Compensation The anticipated start date is January 2026 This is a non-exempt role with an hourly range of $27.85 to $28.85. Benefits Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here. Employment at City Year is at-will. City Year does not sponsor work authorization visas.

The Impact Manager is responsible for driving the successful implementation of the Whole School Whole Child (WSWC) service model by building and cultivating strong school partnerships and developing a team of committed, idealistic leaders and school practitioners. The Impact Manager plays a crucial role in leading a team of Corps Members through a ten-month long journey of learning, reflection and service in schools (civic action) that builds Corps Members' civic capacity and civic identity. Responsibilities: Service Delivery: Oversee the execution of City Year's Whole School, Whole Child Tier 1 supports and Tier 2 interventions. Oversee the implementation of whole school and class service; includes instructional support, thematic events, culture and climate. Provide structure and common understanding of the service model between HQ, the site, corps members, and service partners by utilizing tools such as the Memo of Understanding, Service Partner Agreement, and team goal setting documentation. Create clear, realistic and measurable objectives for accomplishing WSWC goals. Drive results by effectively leveraging existing processes (e.g. data informed decision making, school assessment) and team member strengths to accomplish objective. Capture best practices and share with the larger City Year community of practitioners. Understand and use data from teacher and Corps Member surveys, student, school and district level data and classroom observations to explain trends and identify opportunities to continually improve: interventions, whole school and class service and Corps Member performance. Corps Member Program Delivery: Guide corps members to meet their service performance requirement and leadership development potential. Inspire the team to embrace a culture of power and idealism using City Year leadership tools, team building exercises, and best practices. Use Performance Management tools to set performance expectations, identify strengths and development opportunities and partner with each CM on a development plan to maximize leadership potential. Ensure Corps Members are well equipped to meet Corps Practitioner Standards through coaching, observations and regular feedback. Help Corps Members develop civic identity by guiding them through the Idealist Journey. Support the management of corps member human resources to meet graduation and post-graduation expectations. Effectively translate information and messages from various stakeholders (the school, City Year, the Community) to CMs so they understand and are empowered but not overloaded. Manage, lead and develop Team Leader(s) and teams of young people. Service Partner Management: Build and Cultivate relationships with key stakeholders to enhance service performance. Build a strong partnership with school officials including principals and other key decision makers by demonstrating an understanding of the school's priorities and working collaboratively to craft and implement solutions that leverage Corps Member talent and align with City Year WSWC output, outcome and impact goals. Maintain a strong presence in school and continually cultivate key relationships. Use student data strategically to gain support for initiatives or interventions. Coach Corps Members on developing productive partnerships with teachers and other student support staff. Help cultivate local school district and strategic community relationships to enhance service performance. Access and leverage community resources in support of the program. Qualifications: Bachelor's degree or adequate years of relevant experience Experience coaching young people and working with diverse populations Experience working in a school setting a plus Previous experience working in teams or leading teams to achieve common goals Previous experience building successful partnerships to achieve mutually beneficial outcomes Strong written and oral communication skills; demonstrated active listening skills Strong problem solving, time and project management skills; ability to prioritize projects and tasks, assess and deploy resources Willingness to take on new challenges, pursue self-development and self-directed learning Passion for working with urban youth and developing young leaders, Strong connection to the values of Idealism, Integrity, Perseverance, Inclusiveness, Empathy and Flexibility and passion for National Service, Education Reform and City Year's Mission Compensation and Benefits Compensation commensurate with experience. Great benefits including health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.