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Mortgage assistant vs loan services representative

The differences between mortgage assistants and loan services representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a mortgage assistant and a loan services representative. Additionally, a loan services representative has an average salary of $38,603, which is higher than the $33,961 average annual salary of a mortgage assistant.

The top three skills for a mortgage assistant include data entry, mortgage loans and loan applications. The most important skills for a loan services representative are customer service, loan payments, and outbound calls.

Mortgage assistant vs loan services representative overview

Mortgage AssistantLoan Services Representative
Yearly salary$33,961$38,603
Hourly rate$16.33$18.56
Growth rate-3%-3%
Number of jobs5,14785,475
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 47%
Average age4242
Years of experience44

What does a mortgage assistant do?

A mortgage assistant, sometimes referred to as a loan officer assistant, works directly with clients and members of the office to meet set organization goals. Their key responsibilities include reviewing loan applications, preparing letters for credit for clients, offering administrative support to supervising loan officers, and providing customer service to clients. They are also required to use computer programs to track loan processing and billing. This role requires customer service experience and knowledge of relevant computer software.

What does a loan services representative do?

A loan service representative is responsible for communicating and interacting with clients and serves as a back-up or reliever in a company. They are the first person that the client must go through if they want to apply for a loan. Loan representatives monitor and ensure that all data and information is properly documented using a loan processing system. Also, they are the ones who inspect and verify if a company is complying with the transaction rules as well as the loan procedures and regulations.

Mortgage assistant vs loan services representative salary

Mortgage assistants and loan services representatives have different pay scales, as shown below.

Mortgage AssistantLoan Services Representative
Average salary$33,961$38,603
Salary rangeBetween $26,000 And $43,000Between $15,000 And $98,000
Highest paying CityRockville, MDBaltimore, MD
Highest paying stateWest VirginiaNew York
Best paying companyDFCU FinancialJersey Shore State Bank
Best paying industryProfessionalFinance

Differences between mortgage assistant and loan services representative education

There are a few differences between a mortgage assistant and a loan services representative in terms of educational background:

Mortgage AssistantLoan Services Representative
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Mortgage assistant vs loan services representative demographics

Here are the differences between mortgage assistants' and loan services representatives' demographics:

Mortgage AssistantLoan Services Representative
Average age4242
Gender ratioMale, 21.6% Female, 78.4%Male, 26.8% Female, 73.2%
Race ratioBlack or African American, 12.0% Unknown, 4.4% Hispanic or Latino, 13.7% Asian, 7.9% White, 61.5% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 4.4% Hispanic or Latino, 17.0% Asian, 7.1% White, 59.4% American Indian and Alaska Native, 0.4%
LGBT Percentage7%7%

Differences between mortgage assistant and loan services representative duties and responsibilities

Mortgage assistant example responsibilities.

  • Review HUD-1 for accuracy and to make sure it is within the RESPA guidelines. ''
  • Re-Disclose file per RESPA guidelines when require.
  • Well verse in first and second mortgage options and reverse mortgages with FHA.
  • Prepare HMDA data for deny and withdrawn loans to be submit to compliance officer for audit
  • Perform moderately complex loan calculations, satisfy underwriters' conditions, review HUD1, prepare files for HMDA.
  • Conduct research on mortgage documents such as HUD, title, homeowner s insurance policy, and flood policy.
  • Show more

Loan services representative example responsibilities.

  • Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
  • Track, compile, and send HUD and VA binders off to respective government agency.
  • Approve final numbers on HUD closing contract, turn in final sign contract to lender for funding.
  • Provide research support functions to management and sales representatives on check copies, ACH maintenance and speed-pay income.
  • Complete address changes, respond to emails, opt out requests, return mail, ACH inquiries and enrollment.
  • Provide internal and external customers with require foreclosure documents while meeting require deadlines.
  • Show more

Mortgage assistant vs loan services representative skills

Common mortgage assistant skills
  • Data Entry, 16%
  • Mortgage Loans, 13%
  • Loan Applications, 9%
  • Origination, 8%
  • Excellent Organizational, 6%
  • Customer Service, 6%
Common loan services representative skills
  • Customer Service, 24%
  • Loan Payments, 19%
  • Outbound Calls, 4%
  • Escrow Accounts, 4%
  • Mortgage Loans, 3%
  • ACH, 2%

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