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Mortgage loan processor vs loan servicing specialist

The differences between mortgage loan processors and loan servicing specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a mortgage loan processor and a loan servicing specialist. Additionally, a loan servicing specialist has an average salary of $65,799, which is higher than the $43,594 average annual salary of a mortgage loan processor.

The top three skills for a mortgage loan processor include customer service, FHA and va. The most important skills for a loan servicing specialist are loan modifications, customer service, and foreclosure process.

Mortgage loan processor vs loan servicing specialist overview

Mortgage Loan ProcessorLoan Servicing Specialist
Yearly salary$43,594$65,799
Hourly rate$20.96$31.63
Growth rate-3%-3%
Number of jobs16,27631,753
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 55%
Average age4242
Years of experience44

What does a mortgage loan processor do?

A mortgage loan processor is a person who is responsible for the preparation of mortgage applications and any other paperwork. Mortgage loan processors interview the loan applicants, assist them in selecting the right mortgage, and approve or reject their applications. They are expected to have excellent communication, extraordinary interpersonal abilities, and strong attention to detail. Their job involves working with the loan officer and the underwriter. Also, they must be equipped with management skills and aptitude in math.

What does a loan servicing specialist do?

A loan servicing specialist is an individual who reviews, authorizes, and recommends commercial and personal loans for approval. It is the loan officer who meets with their applicants to identify their creditworthiness. Typically, they work at credit unions, commercial banks, mortgage companies, and financial institutions. They ensure operational risk controls, regulatory policies and standards, and compliance. Among the skills necessary for the job include customer service and relations, leadership, analytical skills, and communication skills.

Mortgage loan processor vs loan servicing specialist salary

Mortgage loan processors and loan servicing specialists have different pay scales, as shown below.

Mortgage Loan ProcessorLoan Servicing Specialist
Average salary$43,594$65,799
Salary rangeBetween $33,000 And $57,000Between $28,000 And $153,000
Highest paying CitySan Francisco, CACharleston, SC
Highest paying stateMassachusettsMaryland
Best paying companyAmplify Credit UnionGlacier Ban
Best paying industryProfessionalFinance

Differences between mortgage loan processor and loan servicing specialist education

There are a few differences between a mortgage loan processor and a loan servicing specialist in terms of educational background:

Mortgage Loan ProcessorLoan Servicing Specialist
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Mortgage loan processor vs loan servicing specialist demographics

Here are the differences between mortgage loan processors' and loan servicing specialists' demographics:

Mortgage Loan ProcessorLoan Servicing Specialist
Average age4242
Gender ratioMale, 21.7% Female, 78.3%Male, 32.2% Female, 67.8%
Race ratioBlack or African American, 13.3% Unknown, 4.3% Hispanic or Latino, 14.2% Asian, 6.8% White, 61.1% American Indian and Alaska Native, 0.4%Black or African American, 11.8% Unknown, 4.4% Hispanic or Latino, 14.4% Asian, 8.2% White, 60.7% American Indian and Alaska Native, 0.4%
LGBT Percentage7%7%

Differences between mortgage loan processor and loan servicing specialist duties and responsibilities

Mortgage loan processor example responsibilities.

  • Manage individual pipeline using the LPS system.
  • Manage a monthly pipeline averaging 100 files from origination to funding per month as a Jr. processor.
  • Process all types of loan products including FHA, VA, conventional, no income verification, and the self-employed borrower.
  • Assist with executing all loan sales in the secondary market to FNMA, FHLMC and private investors.
  • Verify and validate loan applications for conforming, FHA, VA applications via DU/LP and complex lender software programs.
  • Process USDA and conventional loans.
  • Show more

Loan servicing specialist example responsibilities.

  • Manage the non-judicial and judicial FNMA foreclosure portfolio.
  • Time management and organization skills to effectively prioritize multiple objectives and achieve volume goals.
  • Coordinate and schedule settlements upon final loan approval and review HUD-1 for reconciliation of itemize financial data.
  • Train new hires in the MSP system to ensure they understand how to gather data and for escrow analysis.
  • Prepare internally generate commercial loan documentation for all states the organization does business in.
  • Work with LIS, LPS, and ESO program.
  • Show more

Mortgage loan processor vs loan servicing specialist skills

Common mortgage loan processor skills
  • Customer Service, 22%
  • FHA, 6%
  • Va, 6%
  • Property Appraisals, 5%
  • Excellent Organizational, 5%
  • Investor Guidelines, 5%
Common loan servicing specialist skills
  • Loan Modifications, 17%
  • Customer Service, 12%
  • Foreclosure Process, 5%
  • Real Estate, 4%
  • Loss Mitigation, 4%
  • Escrow Accounts, 4%

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