Talent Branding & Operations Manager
Operations manager job at NBCUniversal
DreamWorks Animation is looking for more adventurous dreamers who shoot for the moon. We tell stories about the journeys our unconventional heroes take to make dreams come true. As a growth-minded studio, we pride ourselves on being one of the world's leading producers of high-quality, award-winning, animated films and series, reaching consumers around the globe. We push to feel more, laugh more, and build immersive new worlds.
DreamWorks creates a diverse array of original content in a variety of formats, delivering compelling stories with unique characters. We place tremendous value on the experiences our talent brings to the table from their own non-traditional paths to success. We believe in frequent communication and that transparency and trust yield the best work. We are a community of artists, technologists, innovators, and creators, who are passionate about animation and also happen to love eating lunch together.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
If you are part of the fandom and believe teamwork makes the dream work, join us in #livingthedream and #doingyourdreamwork!
Job Description
We're looking for a
Talent Branding & Operations Manager
to handle recruiting systems and processes, elevate our studio talent brand, and drive creative strategies that attract top talent. You'll partner closely with our recruiting team, run external events, and shape how we show up in the world, from job postings, social media to recruiter workflows and candidate experiences. Our ideal candidate is inquisitive, proactive, innovative, and most of all, creative in their approach as a communicator and thought partner.
Responsibilities: “What would you say you do here?”
Candidate Experience & Recruiting Strategy
Build a consistent, extraordinary candidate experience from job posting through hiring and onboarding
Partner with recruiting teams to identify hiring process challenges, develop solutions, and streamline workflows
Lead projects with Early Careers and Core Recruiting teams to improve system and workflow efficiencies
Stay on top of animation market trends and recommend new ways to attract top talent
Branding & Events
Develop and handle our talent brand across platforms: our career site, social media channels, conferences/expos, and early career outreach
Strategize and grow our LinkedIn and Instagram presence, including covering & capturing content for social campaigns
Plan and coordinate recruiting events, including vendor management, logistics, and budget tracking
Systems & Reporting
Serve as the go-to guide for our Applicant Tracking System (ATS), working with corporate operations teams to customize tools and processes
Create reports and spot issues or trends (e.g., hiring requests, open requisitions, hiring metrics) to measure impact and guide decisions
Track and report the recruiting budget, including spend on marketing, sponsorships, tools, and events
Qualifications
Basic Requirements: “What do I need to have in order to do this job?”
5+ years of relevant operations experience in Recruiting, Human Resources or similar fields
2+ years of experience with ATS platforms, recruiting tools, and/or emerging HR tech
2+ years of Social Media strategy experience
2+ years of experience running events
Desired Characteristics: “What can I offer?”
Experience in animation, production, or creative studio environments
A proactive, collaborative attitude and a passion for continuous improvement
Ability to influence partners and set clear expectations
A creative, flexible approach to problem-solving: if something doesn't work, you're ready to build something better
Excellent communication, presentation, and relationship-building skills
Ability to multitask and thrive in a fast-paced, collaborative environment
Solid organizational skills and attention to detail
Comfort analyzing and presenting complex data
Familiarity with Microsoft Office, Google Workspace, and Airtable platform
Hybrid
: This position has been designated as hybrid, which currently requires contributing from the office a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $125,000 - $145,000
(bonus eligible).
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to
[email protected]
.
Manager Food Warehouse Fulfillment Ops, 3rd shift
Operations manager job at NBCUniversal
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description
Summary
Universal Studios Hollywood is committed to providing fun, unique and memorable experiences to our guests. The Replenishment Manager, Food Distribution plays an integral role in this goal by ensuring all merchandise flows efficiently and accurately from the Warehouse to each venue on-time and ready for our guests. This position supports all aspects of our Food Warehouse facility as well as supports the Area Manager, Distribution in ensuring the accurate and efficient receipt and replenish all product at the venues. Specific areas of responsibility include, but are not limited to, receiving, equipment operations, putaways, replenishment, pulling, shipping, re-pricing, inventory, safety, loss prevention, team member engagement, training, development, staff supervision and discipline. This is a unique opportunity to not only run a Warehouse facility, but to also support the overall Food Distribution at the world's largest entertainment studio and theme park.
Essential Functions
* Ownership of all SOPs across each Warehouse department.
* Ensures Warehouse processes and procedures are compliant with company, union and legal guidelines, enforcing adherence to those expectations.
* Manages Warehouse inventory control levels by monitoring processes and investigating and reconciling discrepancies within WMS (Cambar/Eatec). Also responsible for managing Warehouse year-end physical inventory of entire facility.
* Inspect and maintain Warehouse equipment and facility; Communicate repair needs and/or requisitions for replacement to the appropriate teams.
* Secures Warehouse operations and merchandise by enforcing Loss Prevention protocol and procedures to maintain inventory accuracy and meet shrink goals.
* Promote a culture of safety through communication, training, audits and partnership with Health and Safety team. Ensure all Warehouse accident investigations and safety concerns are investigated thoroughly and completed on-time.
* Achieves Warehouse financial objectives by supporting in the preparation of an annual budget, managing weekly schedules to budget, managing supplies expenses and monitoring time punch variances through communication and corrective action.
* Achieve operational objectives by setting productivity targets across all Warehouse departments, ensuring targets are met, conducting regular trainings, monitoring and communicating performance and following up on work results with team.
* Achieve Warehouse team member satisfaction objectives by ensuring company appreciation, engagement and recognition standards are upheld.
* Develop effective working relationships with internal Food Management, external USH Management and Orlando Supply Chain & Distribution Management.
* Produce weekly, monthly and yearly reports on Warehouse labor, volume, productivity and capacity.
* Manage several continuous improvement initiatives to improve Warehouse efficiency and capacity constraints through use of analytics in partnership with Food Sourcing, Shared Services and USH Business Analytics departments.
* Maintain attendance and behavior incident log. Responsible for communicating, following-up and holding the team accountable through corrective action on any repeat issues.
* Oversee training and development of Distribution team members, equipment operators, coordinators and manage staff to support a 24/7 Distribution operation. Meet all daily operational, financial, team member engagement, respectful culture and administration responsibilities.
* Supports the receipt, replenishment, brand, back-of-house cleanliness and organization standards for storage at all Food venues.
Qualifications
Minimum Qualifications
* 5+ years of managerial experience in Food warehousing.
* College degree with coursework in warehousing, logistics, supply chain management, inventory, materials management, trucking transportation are a plus, but not required.
* Knowledge of Warehouse Management Systems, with prior experience in warehouse, logistics, and accurate inventory management.
* Knowledge of electric equipment, driver safety, scheduling and general maintenance required. Prior certification, and hands-on operating experience a plus, but not required.
* Understanding of Reverse Logistics, Food Safety, Space Management, Replenishment procedures and 5s methodology.
* Proficiency in Microsoft Access, Excel, Outlook and PowerPoint.
* Professional appearance and demeanor to represent the company's image.
Desired Characteristics
* Strong multi-tasking, prioritization and organization skills. Ability to manage day-to-day work volume across multiple departments while also handling continuous improvement initiative projects and other tasks.
* Guest-service oriented demeanor. Will partner with numerous outside departments.
* Effective communicator at all levels, that is clear and courteous in all circumstances.
* Strong management skills. Ability to manage a large team of 30+ team members, to effectively manage under deadlines and to consistently meet productivity standards in a 24/7 operation.
* Proven people and team building skills. Ability to build and sustain a positive culture built around communication, appreciation, engagement, recognition and celebration through events and team-building initiatives.
Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $80,000 - $100,000.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
Technical Operations Manager, REMI
Bristol, CT jobs
The REMI Technical Operations Manager will be responsible for the planning, support and execution of all technical and operational requirements of all live event productions executed in a non-traditional production model. They will assume oversight and lead teams across various business units to ensure success of all assigned production units, to include special productions and special projects. They are responsible for understanding complex technical workflows within a fixed facility as well as interconnectivity with remote equipment and sites. They will be expected to lead troubleshooting efforts and communicate with teams across ESPN, Disney and external clients and partners to fix and troubleshoot technical issues.
The REMI Technical Operations Manager acts as a liaison between Media Engineering, Support, Production, Directing and Operations. They represent and safeguard operational interests in capital projects and initiatives, aid in the design and implementation of new technical areas, help to develop workflow, and coordinate Content Operations' configuration and testing of all equipment, systems, and workflows.
Technical Operations Managers offer in-depth operational training in all technical and operational production areas. They are expected to work with operational staff to design, develop, evaluate, and document all new equipment and workflows to improve overall operational efficiency and innovation.
The Technical Operations Manager must be a strong communicator and multi-tasker, they will be expected to create both immediate and permanent solutions to technical issues that occur in live productions. They recommend implementation strategies for innovative technologies and support the remote and studio-based operations wherever critical operating points are necessary to sustain the integrity of network integration and production.
**Responsibilities:**
+ Responsible for the technical and operational planning, execution and live production support of all live event productions executed in a non-traditional production model.
+ Provides expert operational support to Content Operations and partners.
+ In-depth understanding of the workflows and equipment associated with production control rooms, mobile units, and remote productions. Including but not limited to broadcast communication equipment, replay servers, graphics engines, telestration systems, all-in-one production units, signal conversion and video router infrastructure.
+ Superior understanding of remote production and mobile unit workflows and equipment.
+ Assists in developing and implementing the most efficient and effective workflows using existing systems and technologies.
+ Advanced understanding of network architecture and network support.
+ High functioning computer background (Microsoft 365, Smartsheet, JIRA, Confluence, etc...)
+ Contributes to the planning and integration of operational hardware while shaping workflows to ensure efficient and smooth operations.
+ Expected to assign, track, and manage physical equipment the department utilizes.
+ Advanced ability to manage multiple concurrent technical projects involving multiple departments from inception to completion.
+ Participates in emergency activities resulting from equipment failures. Prepares technical operations reports. Follows up with support groups on persistent and serious issues within the facility. Assists in resolving complex technical issues as they arise.
+ Consistently monitors the educational needs of the Production Operations staff. Provides mentoring, contributes to the development of training programs and conducts one on one and group training.
+ Participates in the installation and implementation of new equipment.
+ Maintains an awareness of technical developments and trends in the industry. Keeps apprised of new technology and recommends appropriate solutions to the studio and remote based departments.
+ Collaborates with Management in long range capital project planning providing operational and workflow expertise.
+ Assists in the creation of Standard Operating Procedures and training strategies that ensure efficient use of all operational resources in assigned areas.
+ Recommends and participates in training programs meant to improve the competency of the technical operations staff.
+ Problem solves and troubleshoots using effective communication to best convey issues and resolutions.
+ Participates in training programs, (physical, classroom, virtual, etc.) for self-career development and/or regarding any relevant equipment and workflow changes within the operation.
+ Experience with business productivity applications including but not limited to Microsoft 365, Smartsheet, JIRA, Confluence, etc.
+ Expected to influence system change efforts, share firsthand experiences, and offer best practice and/or training to complex workflow or system challenges.
+ Must be highly skilled at interpreting and understanding complex information while disseminating it to proper personnel in a clear and concise manner.
+ Participation in required administrative tasks including, but not limited to, the effective utilization of all Disney and ESPN software-based applications.
+ Embrace company initiatives including town and/or departmental meetings, upward feedback, performance management applications and employee surveys. Encourage others to do the same
**Required Qualifications:**
+ Minimum of 8 years practical Content Production or related experience at the regional to large market or network level.
+ Expert knowledge of all Broadcast Production equipment and technology within assigned operating areas.
+ Knowledge of the workflows and equipment associated with broadcast studios and control rooms, including audio consoles, video switchers, cameras, routers, servers, UDCs, tie lines, etc.
+ Flexibility to alter shifts/days off and work overtime to accommodate projects and departmental goals including the ability to work nights and weekends.
+ Must demonstrate ability to perform and lead tasks under tight deadlines, work independently and lead simultaneous projects.
+ Deep understanding of workflow in other business units, including their impact and/or specific integration with Production Operations.
+ Organizational, efficiency and planning skills are required.
+ Must be willing and able to adapt to a constantly changing environment.
+ High functioning computer background (Microsoft 365, Smartsheet, JIRA, Confluence, etc...)
+ Problem solves and troubleshoots using effective communication to best convey any issues needing resolution.
+ Seeks out and participates in training programs, (physical, classroom, virtual, etc.) for self-career development and/or regarding any relevant equipment and workflow changes within the operation
**Preferred Qualifications:**
10+ years of operational or related experience
Bilingual (written and spoken) - English/Spanish
Demonstrable Subject Matter Expertise level knowledge of Broadcast Communications Equipment
Deep level of understanding of Remote Event Workflows and Terminology
Ability to provide exceptional customer service to our partners
**Required Education** **:**
High School Diploma
**Preferred Education** **:**
Bachelor's Degree in Communications, Studio Production, Journalism, or related field
Vocational School Certification
Related Experience
**Additional Information:** (i.e. physical requirements, holiday, nights, weekend shifts, etc.)
Must be able to work nights, holidays and weekends.
**Job ID:** 10136320
**Location:** Bristol,Connecticut
**Job Posting Company:** ESPN
ESPN Productions, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Business Operations Manager
California jobs
Current employees and contingent workers click here to apply and search by the Job Posting Title.
Clear Channel Outdoor The Airport Business Operations Manager works closely with sales, development and operations and is primarily responsible for overseeing all day-to-day functions of airport program/s in specific airports. They work directly with sales team, operations staff, advertisers, contractors, and airport staff - representing Clear Channel Airports, advocating for the market, facilitating sales, supporting operations activity, and maintaining airport relations. They play a key role in the success of the market(s) in planning and execution of program sales development and revenue generation, operations activity, as well as airport retention. The Business Operations Manager is the main day-to-day liaison on all business issues for his or her airport market/s. Applicants in San Francisco, Oakland or San Jose Metropolitan areas preferred.
Job Responsibilities:
Implements targeted, customer-centric initiatives that drive revenue growth by leveraging appropriate resources and partnering with key stakeholders.
Drives for revenue goal attainment, both quarterly and annually through revenue reporting, projections, and sales activity tracking.
Leads the strategic development of marketing programs and digital strategies to drive revenues and achieve business objectives.
Cultivates marketplace insights that generate new opportunities while helping to grow share with the existing customer base.
Engage with Airports and Out of Home (OOH) National and Local Sales organizations and their supporting teams to develop impactful and effective marketing resources and strategy.
Works with Sales, Revenue Management, Operations, and Finance Managers to set standards for revenues, productivity, costs, regulatory compliance, rate and occupancy, inventory control and purchasing.
Drives sales into market/s through internal and external marketing efforts.
Partners with Airport Operations Team for on-time installations and takedowns
Manages inventory of signage, dates of removal, relocation, and other client posting activity.
Works with Regional Airports Manager, Sales Management and Revenue Management on pricing and marketing of inventory to drive growth and maximize sales yield and reviews all contracts.
Creates working relationships with key airport stakeholders including airport staff, airline managers, terminal managers, concessionaires, Transportation Security Agency, Customs and Border Protection, etc.
Facilitates sales opportunities for Airports and OOH National and Local sales teams, inclusive of airport walkthroughs and meetings.
Implements enterprise-wide changes in policies, practices, methods, applications, tools, and other standardization initiatives.
Fosters positive higher-level partnership with airports and other stakeholders such as airlines and airport concessionaires to enhance revenue opportunities.
Manage and maintain relationship with airport partner contract manager and ensure contractual obligations are met in partnership with Business Development team.
Performs other duties and/or projects as assigned.
Job Qualifications
Education and Certifications
Bachelor's degree preferred, or equivalent combination of education, training, experience, or military experience.
Work Experience
5+ years of leadership in sales, marketing, development, properties and or project management with specific accomplishments in strategic roles (i.e., empowering and supporting sales teams, building and/or managing client relationships with all levels of an organization, driving cultural change).
Sales, Project Management and Operations Management experience desired
Skills
A strong sales and service mindset and team performance experience.
Knowledge of media and advertising industry, business cycles, and key revenue and expense drivers.
Deep and broad business acumen with strong analytical, critical thinking, decision-making and problem-solving skills focused on achieved business results.
Able to multi-task and balance multiple priorities.
Demonstrated experience with sales organizations
Excellent verbal and written communications skills including delivering effective presentations and leading meetings.
Ability to identify root cause of issues and quickly work to resolve them.
Proficient in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint).
Competencies
Business Perspective - Using an understanding of business issues, processes, and outcomes to enhance business performance.
Decision Making - Using critical thinking, good business sense and organizational values to make decisions involving varying levels of risk and ambiguity.
Fostering learning and development - Supporting others to develop and learn, recognizing their achievements, and building an organizational culture where knowledge and growth are valued and rewarded.
Achievement Orientation - Focusing efforts on achieving high quality results consistent with the organization's standards.
Ensuring Accountability - Holding yourself and others to high standards of accountability and creating an infrastructure and transparent corporate culture that supports and measures personal and organizational responsibility and accountability.
Physical Demands
The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to lift, pull, push, and position ladders, material, and equipment, occasionally more than 50 pounds. Employee is required to climb ladders and/or stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
This job is generally performed in a temperature-controlled airport environment. The requirements of the job include occasional exposure to dust and fumes. Duties are occasionally performed evening or late-night hours.
Able to walk through airport terminals of varying sizes.
Certifications/Licenses
Must possess a valid driver's license.
Have access to a reliable vehicle.
Other Requirements
Able to travel up to 30-40% of the time for periodic corporate meetings, sales related meetings, spend time with team members and industry events.
Weekly requirement to be in airports assigned in San Francisco, Oakland or San Jose metropolitan areas and/or other portfolio assignments.
When needed, able to work beyond normal business hours to help meet critical deadlines.
The Targeted Salary Range for this California State position is $100,000 to $125,000 annually.
Hourly roles are overtime eligible; Operations roles are Productivity Pay eligible.
Bonus Eligible
Comprehensive Benefits package offerings, which includes:
Multiple Medical, Dental, and Vision Plans to choose from
Health Care Spending Accounts (HSA and FSA Options)
Medicare Assistance
Dependent Care Flexible Spending Account
Optional Short Term and Long Term Disability Plans
Company Paid Employee Life and AD&D Insurance
Supplemental Life and AD&D Insurance (Employee/Spouse/Child)
Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance
Pre-Tax Commuter Spending Account
Employee Assistance Program (EAP), including access to the Calm app
401(k) Savings Plan with company match
Paid Time Off (Accrued Vacation and Sick Plans)
Discounted Gym Memberships
Professional Development Opportunities
Employee Resource Groups
Ultimate compensation will be based on several factors, including relevant experience, skills, scope and responsibility of the position, as well as pursuant to salary market benchmarks. This salary range is a good-faith estimate of the salary for this position.
EEOC statement
As an equal opportunity workplace, we believe that being your authentic self enables us to deliver innovative advertising solutions while enhancing our communities. Our goal is to foster an inclusive environment where we celebrate you as you are, and value your growth and passion.
Location
VIRTUAL, CA
Position Type
Regular
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Our organization participates in E-Verify. Click here to learn about E-Verify.
Current employees and contingent workers click here to apply and search by the Job Posting Title.
Auto-ApplyManager Food Warehouse Fulfillment Ops, 3rd shift
Operations manager job at NBCUniversal
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Summary
Universal Studios Hollywood is committed to providing fun, unique and memorable experiences to our guests. The Replenishment Manager, Food Distribution plays an integral role in this goal by ensuring all merchandise flows efficiently and accurately from the Warehouse to each venue on-time and ready for our guests. This position supports all aspects of our Food Warehouse facility as well as supports the Area Manager, Distribution in ensuring the accurate and efficient receipt and replenish all product at the venues. Specific areas of responsibility include, but are not limited to, receiving, equipment operations, putaways, replenishment, pulling, shipping, re-pricing, inventory, safety, loss prevention, team member engagement, training, development, staff supervision and discipline. This is a unique opportunity to not only run a Warehouse facility, but to also support the overall Food Distribution at the world's largest entertainment studio and theme park.
Essential Functions
+ Ownership of all SOPs across each Warehouse department.
+ Ensures Warehouse processes and procedures are compliant with company, union and legal guidelines, enforcing adherence to those expectations.
+ Manages Warehouse inventory control levels by monitoring processes and investigating and reconciling discrepancies within WMS (Cambar/Eatec). Also responsible for managing Warehouse year-end physical inventory of entire facility.
+ Inspect and maintain Warehouse equipment and facility; Communicate repair needs and/or requisitions for replacement to the appropriate teams.
+ Secures Warehouse operations and merchandise by enforcing Loss Prevention protocol and procedures to maintain inventory accuracy and meet shrink goals.
+ Promote a culture of safety through communication, training, audits and partnership with Health and Safety team. Ensure all Warehouse accident investigations and safety concerns are investigated thoroughly and completed on-time.
+ Achieves Warehouse financial objectives by supporting in the preparation of an annual budget, managing weekly schedules to budget, managing supplies expenses and monitoring time punch variances through communication and corrective action.
+ Achieve operational objectives by setting productivity targets across all Warehouse departments, ensuring targets are met, conducting regular trainings, monitoring and communicating performance and following up on work results with team.
+ Achieve Warehouse team member satisfaction objectives by ensuring company appreciation, engagement and recognition standards are upheld.
+ Develop effective working relationships with internal Food Management, external USH Management and Orlando Supply Chain & Distribution Management.
+ Produce weekly, monthly and yearly reports on Warehouse labor, volume, productivity and capacity.
+ Manage several continuous improvement initiatives to improve Warehouse efficiency and capacity constraints through use of analytics in partnership with Food Sourcing, Shared Services and USH Business Analytics departments.
+ Maintain attendance and behavior incident log. Responsible for communicating, following-up and holding the team accountable through corrective action on any repeat issues.
+ Oversee training and development of Distribution team members, equipment operators, coordinators and manage staff to support a 24/7 Distribution operation. Meet all daily operational, financial, team member engagement, respectful culture and administration responsibilities.
+ Supports the receipt, replenishment, brand, back-of-house cleanliness and organization standards for storage at all Food venues.
Minimum Qualifications
+ 5+ years of managerial experience in Food warehousing.
+ College degree with coursework in warehousing, logistics, supply chain management, inventory, materials management, trucking transportation are a plus, but not required.
+ Knowledge of Warehouse Management Systems, with prior experience in warehouse, logistics, and accurate inventory management.
+ Knowledge of electric equipment, driver safety, scheduling and general maintenance required. Prior certification, and hands-on operating experience a plus, but not required.
+ Understanding of Reverse Logistics, Food Safety, Space Management, Replenishment procedures and 5s methodology.
+ Proficiency in Microsoft Access, Excel, Outlook and PowerPoint.
+ Professional appearance and demeanor to represent the company's image.
Desired Characteristics
+ Strong multi-tasking, prioritization and organization skills. Ability to manage day-to-day work volume across multiple departments while also handling continuous improvement initiative projects and other tasks.
+ Guest-service oriented demeanor. Will partner with numerous outside departments.
+ Effective communicator at all levels, that is clear and courteous in all circumstances.
+ Strong management skills. Ability to manage a large team of 30+ team members, to effectively manage under deadlines and to consistently meet productivity standards in a 24/7 operation.
+ Proven people and team building skills. Ability to build and sustain a positive culture built around communication, appreciation, engagement, recognition and celebration through events and team-building initiatives.
Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $80,000 - $100,000.
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
Talent Branding & Operations Manager
Operations manager job at NBCUniversal
DreamWorks Animation is looking for more adventurous dreamers who shoot for the moon. We tell stories about the journeys our unconventional heroes take to make dreams come true. As a growth-minded studio, we pride ourselves on being one of the world's leading producers of high-quality, award-winning, animated films and series, reaching consumers around the globe. We push to feel more, laugh more, and build immersive new worlds.
DreamWorks creates a diverse array of original content in a variety of formats, delivering compelling stories with unique characters. We place tremendous value on the experiences our talent brings to the table from their own non-traditional paths to success. We believe in frequent communication and that transparency and trust yield the best work. We are a community of artists, technologists, innovators, and creators, who are passionate about animation and also happen to love eating lunch together.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
If you are part of the fandom and believe teamwork makes the dream work, join us in #livingthedream and #doingyourdreamwork!
Job Description
We're looking for a Talent Branding & Operations Manager to handle recruiting systems and processes, elevate our studio talent brand, and drive creative strategies that attract top talent. You'll partner closely with our recruiting team, run external events, and shape how we show up in the world, from job postings, social media to recruiter workflows and candidate experiences. Our ideal candidate is inquisitive, proactive, innovative, and most of all, creative in their approach as a communicator and thought partner.
Responsibilities: "What would you say you do here?"
Candidate Experience & Recruiting Strategy
* Build a consistent, extraordinary candidate experience from job posting through hiring and onboarding
* Partner with recruiting teams to identify hiring process challenges, develop solutions, and streamline workflows
* Lead projects with Early Careers and Core Recruiting teams to improve system and workflow efficiencies
* Stay on top of animation market trends and recommend new ways to attract top talent
Branding & Events
* Develop and handle our talent brand across platforms: our career site, social media channels, conferences/expos, and early career outreach
* Strategize and grow our LinkedIn and Instagram presence, including covering & capturing content for social campaigns
* Plan and coordinate recruiting events, including vendor management, logistics, and budget tracking
Systems & Reporting
* Serve as the go-to guide for our Applicant Tracking System (ATS), working with corporate operations teams to customize tools and processes
* Create reports and spot issues or trends (e.g., hiring requests, open requisitions, hiring metrics) to measure impact and guide decisions
* Track and report the recruiting budget, including spend on marketing, sponsorships, tools, and events
Qualifications
Basic Requirements: "What do I need to have in order to do this job?"
* 5+ years of relevant operations experience in Recruiting, Human Resources or similar fields
* 2+ years of experience with ATS platforms, recruiting tools, and/or emerging HR tech
* 2+ years of Social Media strategy experience
* 2+ years of experience running events
Desired Characteristics: "What can I offer?"
* Experience in animation, production, or creative studio environments
* A proactive, collaborative attitude and a passion for continuous improvement
* Ability to influence partners and set clear expectations
* A creative, flexible approach to problem-solving: if something doesn't work, you're ready to build something better
* Excellent communication, presentation, and relationship-building skills
* Ability to multitask and thrive in a fast-paced, collaborative environment
* Solid organizational skills and attention to detail
* Comfort analyzing and presenting complex data
* Familiarity with Microsoft Office, Google Workspace, and Airtable platform
Hybrid: This position has been designated as hybrid, which currently requires contributing from the office a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $125,000 - $145,000 (bonus eligible).
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
Talent Branding & Operations Manager
Operations manager job at NBCUniversal
DreamWorks Animation is looking for more adventurous dreamers who shoot for the moon. We tell stories about the journeys our unconventional heroes take to make dreams come true. As a growth-minded studio, we pride ourselves on being one of the world's leading producers of high-quality, award-winning, animated films and series, reaching consumers around the globe. We push to feel more, laugh more, and build immersive new worlds.
DreamWorks creates a diverse array of original content in a variety of formats, delivering compelling stories with unique characters. We place tremendous value on the experiences our talent brings to the table from their own non-traditional paths to success. We believe in frequent communication and that transparency and trust yield the best work. We are a community of artists, technologists, innovators, and creators, who are passionate about animation and also happen to love eating lunch together.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
If you are part of the fandom and believe teamwork makes the dream work, join us in #livingthedream and #doingyourdreamwork!
We're looking for a Talent Branding & Operations Manager to handle recruiting systems and processes, elevate our studio talent brand, and drive creative strategies that attract top talent. You'll partner closely with our recruiting team, run external events, and shape how we show up in the world, from job postings, social media to recruiter workflows and candidate experiences. Our ideal candidate is inquisitive, proactive, innovative, and most of all, creative in their approach as a communicator and thought partner.
Responsibilities: "What would you say you do here?"
Candidate Experience & Recruiting Strategy
+ Build a consistent, extraordinary candidate experience from job posting through hiring and onboarding
+ Partner with recruiting teams to identify hiring process challenges, develop solutions, and streamline workflows
+ Lead projects with Early Careers and Core Recruiting teams to improve system and workflow efficiencies
+ Stay on top of animation market trends and recommend new ways to attract top talent
Branding & Events
+ Develop and handle our talent brand across platforms: our career site, social media channels, conferences/expos, and early career outreach
+ Strategize and grow our LinkedIn and Instagram presence, including covering & capturing content for social campaigns
+ Plan and coordinate recruiting events, including vendor management, logistics, and budget tracking
Systems & Reporting
+ Serve as the go-to guide for our Applicant Tracking System (ATS), working with corporate operations teams to customize tools and processes
+ Create reports and spot issues or trends (e.g., hiring requests, open requisitions, hiring metrics) to measure impact and guide decisions
+ Track and report the recruiting budget, including spend on marketing, sponsorships, tools, and events
Basic Requirements: "What do I need to have in order to do this job?"
+ 5+ years of relevant operations experience in Recruiting, Human Resources or similar fields
+ 2+ years of experience with ATS platforms, recruiting tools, and/or emerging HR tech
+ 2+ years of Social Media strategy experience
+ 2+ years of experience running events
Desired Characteristics: "What can I offer?"
+ Experience in animation, production, or creative studio environments
+ A proactive, collaborative attitude and a passion for continuous improvement
+ Ability to influence partners and set clear expectations
+ A creative, flexible approach to problem-solving: if something doesn't work, you're ready to build something better
+ Excellent communication, presentation, and relationship-building skills
+ Ability to multitask and thrive in a fast-paced, collaborative environment
+ Solid organizational skills and attention to detail
+ Comfort analyzing and presenting complex data
+ Familiarity with Microsoft Office, Google Workspace, and Airtable platform
Hybrid: This position has been designated as hybrid, which currently requires contributing from the office a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $125,000 - $145,000 (bonus eligible).
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
Manager Park Services Night Ops
Operations manager job at NBCUniversal
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
We are seeking a dedicated and experienced Manager of Night Operations to lead our Custodial team in maintaining the cleanliness, sanitation, and safety of our Theme Park. This individual is responsible for managing the Night Operations team of 200+, including the night-to-night operation of the theme park. This individual will ensure that the theme park environment is clean, safe, maintained in a presentable fashion, while complying with all procedures & regulatory requirements. In addition, this individual will continue to strive in exceeding and providing extraordinary results for our internal and external guest as well as being responsible for implementing departmental programs focusing on team member & guest satisfaction as we strive to achieve Operational Excellence.
Key Responsibilities:
+ Leadership and Supervision:
+ Lead, mentor, and manage a diverse team of night shift janitorial supervisors and custodial staff.
+ Conduct regular performance evaluations, provide feedback, and develop action plans for employee growth and improvement.
+ Foster a positive work environment that encourages teamwork, efficiency, safety, and a strong customer service orientation.
+ Setting work expectations and leadership standards Night Operations department.
+ Lead workforce planning; reward and recognition; Team Member events.
+ Operations Management:
+ Oversee hiring, training, and developing of the Night Operations Team Members.
+ Develop and implement nightly cleaning schedules to ensure all areas of the park are maintained to the highest standards of cleanliness and safety.
+ Monitor and ensure compliance with health, safety, and sanitation regulations.
+ Coordinate with day operations and maintenance teams to ensure seamless transition and continuity of services.
+ Ensures that collective bargaining agreements are upheld by partnering with HR and Labor Relations to maintain positive union relationships.
+ Safety Management:
+ Promote and enforce a culture of safety, ensuring all employees adhere to safety protocols and guidelines.
+ Conduct regular safety training and drills to keep the team prepared for any emergencies.
+ Investigate and report any safety incidents or hazards and implement corrective actions as necessary.
+ Acts as crisis management including guests' and employee Medical/Emergency situations.
+ Resource Management:
+ Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and proper usage.
+ Oversee the maintenance and repair of janitorial equipment, coordinating with maintenance staff as necessary.
+ Quality Control:
+ Conduct regular inspections of park areas to ensure cleanliness and safety standards are met.
+ Address and resolve any issues or complaints related to janitorial services promptly and effectively.
+ Ensures that all overnight facility cleanliness standards are maintained.
+ Training and Development:
+ Develop and implement training programs for new hires and ongoing staff development, with a strong emphasis on safety protocols.
+ Ensure all staff are trained in the use of cleaning chemicals and equipment, and in adherence to safety protocols.
+ Administrative Duties:
+ Prepare and manage the night operations budgets, including labor, supplies, and operational equipment.
+ Maintain accurate records of schedules, inspections, maintenance, safety training, and inventory.
+ Report on operational metrics and provide regular updates to senior management.
+ High school diploma or equivalent required; bachelor's degree in business administration, Hospitality Management, or related field preferred.
+ Minimum of 5 years of experience in janitorial or custodial services, with at least 2 years in a supervisory or management role.
+ Strong leadership and team-building skills with a proven ability to manage a large and diverse workforce.
+ Excellent organizational and time management skills.
+ Strong communication skills, both verbal and written.
+ Proficiency in Microsoft Office Suite and experience with janitorial management software preferred.
+ Strong knowledge of health, safety, and sanitation regulations.
+ Ability to work overnight shifts and weekends as required.
Physical Requirements:
+ Ability to stand and walk for extended periods.
+ Ability to lift and carry up to 50 pounds.
+ Comfortable working in a variety of indoor and outdoor environments, including exposure to varying weather conditions.
Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page (*************************************** of the Careers website. Salary range: $80,000 - $90,000.
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
Area Manager Food
Operations manager job at NBCUniversal
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Summary
Direct the operation of 8-12 quick service branded restaurants with sales volume ranging from 20M-30M per year. Responsible for implementation of strategic planning to optimize restaurant profits while adhering to quality, cleanliness and guest service standards. Ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.
Essential Functions
+ Fluent understanding of restaurant & food service P&L's (labor & food & beverage costs), financial metrics & venue budgets.
+ Understand the role that the Area Manager plays in supporting all internal customers (staff) so that they are able to provide excellent products and services to our paying guests.
+ Accountable for creating and implementing GSAT (Guest Satisfaction) & TSAT (Team Satisfaction) action plans at the venue level to drive guest service & employee satisfaction.
+ Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures. Follow up on Environmental health related cases & training to promote and continuously improve departmental safety.
+ Partner with Human Resources Manager to continuously train, develop and promote all restaurant teams through individual performance planning.
+ Partner with Shared Services', training department & culinary Training positions to ensure proper new venue planning and new product roll-outs.
+ Partner with Quality Assurance department to ensure that the highest levels of safe food handling practices are being met. Train& develop teams to have strong understanding of the importance of food safety.
+ Responsible for performance evaluations, disciplinary recommendations and succession planning and management development to ensure needs are met.
+ Maintain or exceed weekly budgeted variable operation profit by controlling cost of goods & variable labor.
+ Maintain safety, guest service, cleanliness and food quality standards.
+ Responsible for monitoring daily business performance and making recommendations to maximize current trends.
+ Communicate with Managers departmental and corporate objectives.
+ Discuss restaurant challenges to Senior Management with recommendations for improvement.
+ Review and analyze restaurant performance results daily while identifying and resolving opportunities with Managers with a goal of exceeding annual cash flow targets.
+ Review weekly schedules and staffing levels maintaining competent, motivated, guest service oriented employees.
+ Work with counterparts in food to maintain a Person in Charge for all areas at all times of park operation.
+ Performs other duties as assigned
+ High School diploma or GED required / Undergraduate Degree in Hospitality or Business Field Preferred
+ Minimum 5-7 years management & food industry experience with multiple large high volume food service operations exceeding over $15M in revenue/sales.
+ Must be available to work on weekends, holidays and nights
+ Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $90,000 - $110,000 (SIC eligible)
Desired Characteristics
+ Associate or Bachelor's degree (or equivalent) in hospitality management or business administration preferred.
+ Must be able to express ideas clearly and logically
+ Must demonstrate good judgment and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind
+ Must have proven track record in leading & developing large teams through coaching, mentoring & training.
+ Strong customer service skills and the ability to identify key elements of guest concerns when replying to guests
+ Must have excellent written and verbal skills to effectively communicate with all levels of the organization
+ Must be proficient in MS Word, Excel, food related Point of Service system (i.e. EATEC & Clarity)
+ Ability to develop organic growth and revenue plans (operations and menu engineering, development and implementation of suggestive selling programs, etc.) with proven track record.
Must have proven success in controlling costs, maximizing profit and directly supervising multiple managers
+ Strong customer service, interpersonal and organizational skills
+ Able to provide creative solutions to guest situations
+ Ability to work in a high paced, repetitive team work environment
+ Theme park experience preferred
+ Experience managing in a union environment
+ Strong interpersonal and analytical skills
+ Quick thinker with the ability to make sound decisions
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
Area Manager Food
Operations manager job at NBCUniversal
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description
Summary
Direct the operation of 8-12 quick service branded restaurants with sales volume ranging from 20M-30M per year. Responsible for implementation of strategic planning to optimize restaurant profits while adhering to quality, cleanliness and guest service standards. Ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.
Essential Functions
* Fluent understanding of restaurant & food service P&L's (labor & food & beverage costs), financial metrics & venue budgets.
* Understand the role that the Area Manager plays in supporting all internal customers (staff) so that they are able to provide excellent products and services to our paying guests.
* Accountable for creating and implementing GSAT (Guest Satisfaction) & TSAT (Team Satisfaction) action plans at the venue level to drive guest service & employee satisfaction.
* Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures. Follow up on Environmental health related cases & training to promote and continuously improve departmental safety.
* Partner with Human Resources Manager to continuously train, develop and promote all restaurant teams through individual performance planning.
* Partner with Shared Services', training department & culinary Training positions to ensure proper new venue planning and new product roll-outs.
* Partner with Quality Assurance department to ensure that the highest levels of safe food handling practices are being met. Train& develop teams to have strong understanding of the importance of food safety.
* Responsible for performance evaluations, disciplinary recommendations and succession planning and management development to ensure needs are met.
* Maintain or exceed weekly budgeted variable operation profit by controlling cost of goods & variable labor.
* Maintain safety, guest service, cleanliness and food quality standards.
* Responsible for monitoring daily business performance and making recommendations to maximize current trends.
* Communicate with Managers departmental and corporate objectives.
* Discuss restaurant challenges to Senior Management with recommendations for improvement.
* Review and analyze restaurant performance results daily while identifying and resolving opportunities with Managers with a goal of exceeding annual cash flow targets.
* Review weekly schedules and staffing levels maintaining competent, motivated, guest service oriented employees.
* Work with counterparts in food to maintain a Person in Charge for all areas at all times of park operation.
* Performs other duties as assigned
Qualifications
* High School diploma or GED required / Undergraduate Degree in Hospitality or Business Field Preferred
* Minimum 5-7 years management & food industry experience with multiple large high volume food service operations exceeding over $15M in revenue/sales.
* Must be available to work on weekends, holidays and nights
* Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $90,000 - $110,000 (SIC eligible)
Desired Characteristics
* Associate or Bachelor's degree (or equivalent) in hospitality management or business administration preferred.
* Must be able to express ideas clearly and logically
* Must demonstrate good judgment and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind
* Must have proven track record in leading & developing large teams through coaching, mentoring & training.
* Strong customer service skills and the ability to identify key elements of guest concerns when replying to guests
* Must have excellent written and verbal skills to effectively communicate with all levels of the organization
* Must be proficient in MS Word, Excel, food related Point of Service system (i.e. EATEC & Clarity)
* Ability to develop organic growth and revenue plans (operations and menu engineering, development and implementation of suggestive selling programs, etc.) with proven track record.
Must have proven success in controlling costs, maximizing profit and directly supervising multiple managers
* Strong customer service, interpersonal and organizational skills
* Able to provide creative solutions to guest situations
* Ability to work in a high paced, repetitive team work environment
* Theme park experience preferred
* Experience managing in a union environment
* Strong interpersonal and analytical skills
* Quick thinker with the ability to make sound decisions
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
Associate Manager, Artist Royalties
Los Angeles, CA jobs
We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
How we LEAD:
We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
We are currently seeking to fill the role of Associate Manager. In this role, you will be responsible for all aspects of account management including income tracking, creating and managing artist accounts to ensure that we are accurately reporting royalties and participations to artists and third parties in accordance with the applicable agreements and licenses. You will also be responsible for accuracy in monthly royalty expenses and accruals, cash forecasting and partnering with label management on artists projects.
This position affords the right candidate exposure to all aspects of royalty and participation reporting and to many key players in the business space. The right candidate will have a passion for music and be hungry to learn and grow in the business of music.
How you'll CREATE:
Review and administer statements for artists and third-party participants.
Communicate with various parties (internal and external) to obtain contracts and verify participation splits to ensure all obligations are executed in accordance with contract terms and understandings of all contractual parties.
Work with Label management to evaluate recording funds, deal profitability, deal renewals and option
triggers.
Track new projects and recording activity in Studio Hub and update the relevant systems and processes for all participants and all releases.
Review contracts and briefs prepared by Business Affairs for accounting obligations.
Create and manage accounts.
Prepare, review and statement any assigned A&R participations and soundtrack reporting.
Support UMG Finance with Royalties Financial reporting.
Answer all daily inquiries from internal and external clients in a timely and professional manner.
Perform monthly analysis of global revenues, revenue trends and unprocessed revenues.
Work with income processing groups to clear any unprocessed revenues.
Perform monthly analysis of expenses for key accounts to ensure they are in line with contract terms.
Prepare and post corrections to the relevant systems.
Other duties as assigned.
Bring your VIBE:
Skills/Abilities:
Strong analytical, organizational and problem-solving skills with attention to detail
Self-motivated
Must be able to prioritize work and meet deadlines with little oversight
Work well under pressure in a fast-paced environment
Excellent verbal and written communication skills
Proficient in Microsoft Excel, Word and OneNote
Ability to learn new concepts quickly and efficiently
Accountability for deliverables
Collaborative nature
Commitment to work overtime as required
Experience:
Minimum 3 years work experience preferred
Experience with recording contracts and royalty accounting preferred.
Experience with participations or residuals.
Experience with Financial Accounting (including journal entry preparation and accruals)
Education:
Qualification (four-year college degree or certificate) in Music Business, Accounting or Finance or equivalent work experience is preferred.
Perks Playlist:
Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
Comprehensive medical, dental, vision, and FSA options, as well as:
100% coverage for out-patient mental health services
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
A lifetime fertility support allowance of $30,000 to plan participants
Student Loan Repayment Assistance and Tuition Reimbursement
100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
Variety of ways to prioritize much-needed time away from work including:
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent
Check out our full overview of benefits on the Perks Playlist page of the career site.
Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.
Universal Music Group is an Equal Opportunity Employer
We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.
For more information, please click on the following links.
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish
Job Category:Finance & Accounting
Salary Range:
$55,700 - $77,900
The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.
Auto-ApplyAssociate Manager, Artist Royalties
Los Angeles, CA jobs
We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
How we LEAD:
We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
We are currently seeking to fill the role of Associate Manager. In this role, you will be responsible for all aspects of account management including income tracking, creating and managing artist accounts to ensure that we are accurately reporting royalties and participations to artists and third parties in accordance with the applicable agreements and licenses. You will also be responsible for accuracy in monthly royalty expenses and accruals, cash forecasting and partnering with label management on artists projects.
This position affords the right candidate exposure to all aspects of royalty and participation reporting and to many key players in the business space. The right candidate will have a passion for music and be hungry to learn and grow in the business of music.
How you'll CREATE:
* Review and administer statements for artists and third-party participants.
* Communicate with various parties (internal and external) to obtain contracts and verify participation splits to ensure all obligations are executed in accordance with contract terms and understandings of all contractual parties.
* Work with Label management to evaluate recording funds, deal profitability, deal renewals and option
triggers.
* Track new projects and recording activity in Studio Hub and update the relevant systems and processes for all participants and all releases.
* Review contracts and briefs prepared by Business Affairs for accounting obligations.
* Create and manage accounts.
* Prepare, review and statement any assigned A&R participations and soundtrack reporting.
* Support UMG Finance with Royalties Financial reporting.
* Answer all daily inquiries from internal and external clients in a timely and professional manner.
* Perform monthly analysis of global revenues, revenue trends and unprocessed revenues.
* Work with income processing groups to clear any unprocessed revenues.
* Perform monthly analysis of expenses for key accounts to ensure they are in line with contract terms.
* Prepare and post corrections to the relevant systems.
* Other duties as assigned.
Bring your VIBE:
Skills/Abilities:
* Strong analytical, organizational and problem-solving skills with attention to detail
* Self-motivated
* Must be able to prioritize work and meet deadlines with little oversight
* Work well under pressure in a fast-paced environment
* Excellent verbal and written communication skills
* Proficient in Microsoft Excel, Word and OneNote
* Ability to learn new concepts quickly and efficiently
* Accountability for deliverables
* Collaborative nature
* Commitment to work overtime as required
Experience:
* Minimum 3 years work experience preferred
* Experience with recording contracts and royalty accounting preferred.
* Experience with participations or residuals.
* Experience with Financial Accounting (including journal entry preparation and accruals)
Education:
* Qualification (four-year college degree or certificate) in Music Business, Accounting or Finance or equivalent work experience is preferred.
Perks Playlist:
* Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
* Comprehensive medical, dental, vision, and FSA options, as well as:
* 100% coverage for out-patient mental health services
* Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
* A lifetime fertility support allowance of $30,000 to plan participants
* Student Loan Repayment Assistance and Tuition Reimbursement
* 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
* Variety of ways to prioritize much-needed time away from work including:
* Flexible Paid Time Off (PTO) for exempt employees
* 3-weeks PTO for non-exempt employees
* 2-weeks paid Winter Break
* 10 Company Holidays (including Juneteenth and Wellbeing Day)
* Summer Fridays (between Memorial Day and Labor Day)
* Generous paid parental leave for every type of parent
Check out our full overview of benefits on the Perks Playlist page of the career site.
Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.
Universal Music Group is an Equal Opportunity Employer
We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.
For more information, please click on the following links.
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish
Job Category:
Finance & Accounting
Salary Range:
$55,700 - $77,900
The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.
Auto-ApplyAssociate Manager, Facilities
Culver City, CA jobs
The Associate Manager, Facilities, will collaborate with Sr. Manager on making key decisions while working with various labor trades such as Electrical, Plumbing, Building Engineers, Construction, Relocation labor, HVAC, Staff Shop, and other general maintenance labor. This role requires regular communication with internal Sony departments, including Studio Operations, Security, IT, Telecom, Environmental Health & Safety, and Records Information Management. The Associate Manager will manage a designated list of properties, vendors, and trades with some direct supervision, submitting weekly reports to communicate project status to management.
Responsibilities:
Emergency Building Coverage (7-day/24-hour): Available to address emergencies 24/7 for at least three months per year and serve as backup on call for the same duration. Emergencies include rain leaks, power outages, sewage spills, electrical outages, AC outages, activation of emergency generator backup systems, gas leaks, etc.
Work directly with the Facilities Senior Manager on various building maintenance and repair projects. Obtain bids, award contracts, and oversee the implementation of work with in-house trades and third-party vendors.
Responsible for project communication with affected employees, assessing departmental needs, assigning project teams, ensuring projects fall within lease agreements, and verifying building drawings and space allocations.
Authorized to use predetermined annual budgets for maintenance and repairs within the portfolio of properties. Justify monthly expenses, including vendor contract charges, utility charges, and maintenance and repair costs.
Manage routine and major maintenance concerns, monitor and oversee operating and capital budgets, and ensure Class A quality services.
Conduct routine building inspections, draft reports, schedules, and submit budgets as needed.
Develop relationships with internal and external customers through face-to-face meetings, telephone calls, and email.
Lease Compliance: Work closely with the SCA Real-Estate Department, building owners, landlords, and property management companies to ensure lease compliance.
Manage properties with varying labor representation (union and non-union) accordingly.
Participate in and make recommendations for relocation projects, assist the Relocation Coordinator, and manage relocation projects from inception to completion.
Assess job estimate proposals, select appropriate vendors, and ensure coordination with in-house trades and outside consultants.
Analyze monthly spending patterns, forecast budgets, and act as the primary point person for monthly operating budgets.
Ensure the wellbeing of all employee groups from a safety, housekeeping, and aesthetic perspective within Studio Operations guidelines.
Experience:
5 years of building management experience in a commercial property environment of not less than 300,000 square feet.
Thorough understanding of building infrastructure (HVAC, Lighting, Plumbing, Electrical, Construction).
Experience in the entertainment industry and/or working on a studio lot is a plus.
Submit budget proposals/job estimates, monitor special/capital project budgets, and review monthly cost runs for financial overhead budgets.
Manage an array of job tasks varying in size and scope, often involving multiple trades and vendors.
Strong organizational skills, proactive approach, and ability to work with labor staff and executive clients.
Understanding of Fire Life & Safety standards, City Code regulations, and Cal-Osha standards.
The anticipated base salary for this position is $68,000-$87,000. This role may also qualify for annual incentive and/or comprehensive benefits. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position.
Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.
SPE will consider qualified applicants with arrest or conviction records in accordance with applicable law.
To request an accommodation for purposes of participating in the hiring process, you may contact us at SPE_Accommodation_Assistance@spe.sony.com.
Auto-ApplyAssociate Manager Contracts Compliance
Operations manager job at NBCUniversal
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
The Associate Manager, Licensing & Compliance is responsible for supporting Universal Studios Hollywood and Universal CityWalk in obtaining, maintaining, and tracking all required licenses and permits necessary for business operations. This position ensures compliance with applicable Los Angeles County, City of Los Angeles, and California state regulations related to liquor, amusement, entertainment, and charitable solicitation activities. The Associate Manager, Licensing & Compliance serves as a central resource for internal departments and partners, ensuring accurate documentation, timely renewals, and alignment with all regulatory requirements.
This position supports all Universal Studios Hollywood and CityWalk operational areas subject to licensing requirements, including food and beverage, attractions, entertainment, and charitable activities. The role ensures all operations remain in good standing with applicable agencies and that compliance practices are consistently applied across the business. The position may require off-site assignments with L.A. County agencies and others.
Responsibilities
License Acquisition & Renewal
+ Prepare, submit, and monitor applications for all required business licenses and permits, including but not limited to:
+ Liquor licenses - California Department of Alcoholic Beverage Control (in coordination with zoning and land use requirements)
+ Scanner/point-of-sale licenses - Los Angeles County Treasurer & Tax Collector
+ Ride and Amusement Device Mechanical Ride Business Licenses
+ Entertainment licenses - County and, as necessary, City of Los Angeles
+ Music PRO licenses - ASCAP, BMI, SESAC, etc.
+ Charitable solicitation registrations - for Discover A Star Foundation (LA County Registrar-Recorder/County Clerk and City of Los Angeles Office of Finance)
+ Coordinate with internal departments, including Operations, Legal, Food & Beverage, Attractions, Entertainment, Events, and Human Resources, to gather documentation and ensure all requirements are met.
+ Submit renewals well before expiration deadlines to prevent any lapse in licensure or operational disruption.
Compliance Tracking
+ Track and interpret changes to Los Angeles County ordinances, City of Los Angeles codes, and California state regulations that impact health, liquor, entertainment, charitable solicitation, and amusement operations.
+ Serve as liaison with regulatory agencies and industry licensing organizations to ensure continued compliance and effective communication.
+ Supply all tracking items for active licenses, permits, expiration dates, renewal timelines, and associated fees to Legal Coordinator for upkeep and manage in Universal contracts databases.
Training & Support
+ Develop and deliver training materials and sessions for internal departments, tenants, franchisees, and operators on licensing requirements within unincorporated Los Angeles County.
+ Provide guidance and support to the Discover A Star Foundation on charitable solicitation compliance and reporting.
+ Create user-friendly reference guides, checklists, and SOPs that simplify complex licensing processes.
+ Conduct workshops, webinars, and consultations to reinforce understanding of regulatory obligations.
+ Provide additional support, as needed, to the Senior Manager, Leasing, and the UDX new ventures initiatives (e.g., license tracking, etc.).
Documentation & Reporting
+ Maintain accurate and organized digital and physical records of all license applications, approvals, renewals, and agency correspondence.
+ Provide regular compliance reports, renewal status updates, and tracking summaries to USH and CityWalk partners as needed.
+ Develop, document, and update Standard Operating Procedures (SOPs) reflecting current licensing processes and regulatory requirements.
Basic Requirements:
+ Bachelor's degree in Business Administration, Public Administration, Legal Studies, or related field preferred.
+ 2+ years of experience in licensing, permitting, compliance, or regulatory affairs.
Desired Characteristics:
+ Experience with Los Angeles County and City of Los Angeles licensing processes strongly preferred.
+ Detail-oriented, proactive, and highly accountable.
+ Skilled in managing multiple priorities across high-risk license categories.
+ Strong relationship management and client service orientation.
+ Adaptable to changing regulations and business needs.
+ Collaborative team player with a commitment to operational excellence and compliance integrity.
+ Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and compliance tracking systems preferred.
Additional Requirements:
+ Hybrid: This position has been designated as hybrid, which currently requires contributing from the office a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits (*************************************** page of the Careers website. Salary range: $70,000-$90,000
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
Associate Manager Contracts Compliance
Operations manager job at NBCUniversal
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description
The Associate Manager, Licensing & Compliance is responsible for supporting Universal Studios Hollywood and Universal CityWalk in obtaining, maintaining, and tracking all required licenses and permits necessary for business operations. This position ensures compliance with applicable Los Angeles County, City of Los Angeles, and California state regulations related to liquor, amusement, entertainment, and charitable solicitation activities. The Associate Manager, Licensing & Compliance serves as a central resource for internal departments and partners, ensuring accurate documentation, timely renewals, and alignment with all regulatory requirements.
This position supports all Universal Studios Hollywood and CityWalk operational areas subject to licensing requirements, including food and beverage, attractions, entertainment, and charitable activities. The role ensures all operations remain in good standing with applicable agencies and that compliance practices are consistently applied across the business. The position may require off-site assignments with L.A. County agencies and others.
Responsibilities
License Acquisition & Renewal
* Prepare, submit, and monitor applications for all required business licenses and permits, including but not limited to:
* Liquor licenses - California Department of Alcoholic Beverage Control (in coordination with zoning and land use requirements)
* Scanner/point-of-sale licenses - Los Angeles County Treasurer & Tax Collector
* Ride and Amusement Device Mechanical Ride Business Licenses
* Entertainment licenses - County and, as necessary, City of Los Angeles
* Music PRO licenses - ASCAP, BMI, SESAC, etc.
* Charitable solicitation registrations - for Discover A Star Foundation (LA County Registrar-Recorder/County Clerk and City of Los Angeles Office of Finance)
* Coordinate with internal departments, including Operations, Legal, Food & Beverage, Attractions, Entertainment, Events, and Human Resources, to gather documentation and ensure all requirements are met.
* Submit renewals well before expiration deadlines to prevent any lapse in licensure or operational disruption.
Compliance Tracking
* Track and interpret changes to Los Angeles County ordinances, City of Los Angeles codes, and California state regulations that impact health, liquor, entertainment, charitable solicitation, and amusement operations.
* Serve as liaison with regulatory agencies and industry licensing organizations to ensure continued compliance and effective communication.
* Supply all tracking items for active licenses, permits, expiration dates, renewal timelines, and associated fees to Legal Coordinator for upkeep and manage in Universal contracts databases.
Training & Support
* Develop and deliver training materials and sessions for internal departments, tenants, franchisees, and operators on licensing requirements within unincorporated Los Angeles County.
* Provide guidance and support to the Discover A Star Foundation on charitable solicitation compliance and reporting.
* Create user-friendly reference guides, checklists, and SOPs that simplify complex licensing processes.
* Conduct workshops, webinars, and consultations to reinforce understanding of regulatory obligations.
* Provide additional support, as needed, to the Senior Manager, Leasing, and the UDX new ventures initiatives (e.g., license tracking, etc.).
Documentation & Reporting
* Maintain accurate and organized digital and physical records of all license applications, approvals, renewals, and agency correspondence.
* Provide regular compliance reports, renewal status updates, and tracking summaries to USH and CityWalk partners as needed.
* Develop, document, and update Standard Operating Procedures (SOPs) reflecting current licensing processes and regulatory requirements.
Qualifications
Basic Requirements:
* Bachelor's degree in Business Administration, Public Administration, Legal Studies, or related field preferred.
* 2+ years of experience in licensing, permitting, compliance, or regulatory affairs.
Desired Characteristics:
* Experience with Los Angeles County and City of Los Angeles licensing processes strongly preferred.
* Detail-oriented, proactive, and highly accountable.
* Skilled in managing multiple priorities across high-risk license categories.
* Strong relationship management and client service orientation.
* Adaptable to changing regulations and business needs.
* Collaborative team player with a commitment to operational excellence and compliance integrity.
* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and compliance tracking systems preferred.
Additional Requirements:
* Hybrid: This position has been designated as hybrid, which currently requires contributing from the office a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70,000-$90,000
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
Manager Retail Warehouse
Operations manager job at NBCUniversal
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
The Retail Warehouse & Distribution Manager plays an integral role in ensuring all Retail merchandise flows efficiently and accurately from the Warehouse to each Retail venue on-time and ready for our guests. The Retail Warehouse & Distribution Manager is responsible for overseeing all aspects of warehouse operations, ensuring efficient and effective management of shipping, receiving, storage, transfers, and space maximization. This role includes budget management, staff training, scheduling, discipline, and supervision to maintain productivity and accuracy.
+ Oversee daily warehouse operations, ensure compliance with company policies and procedures.
+ Adhere to all local, state, and federal regulations concerning food quality, safety, labor, and employment. Maintain compliance with Union guidelines and Company policies and procedures.
+ Manage inventory levels between warehouses and units through regular physical counts and reconciliation with Warehouse Management Systems and support systems.
+ Utilize data analytics and KPIs to drive decision-making, monitor performance, and identify trends or inefficiencies in the supply chain.
+ Develop and implement continuous improvement initiatives to optimize warehouse workflows, reduce operational costs, and enhance service levels.
+ Support the storage, distribution, and stocking processes for all retail units and Carnival Games.
+ Lead strategic planning for seasonal peaks, product launches, and special events to ensure seamless inventory flow and guest satisfaction.
+ Assist in budget preparation, manage labor expenses, and analyze variances to support financial objectives.
+ Promote safety culture through communication, training, audits, and partnership with the Environmental Health and Safety team. Ensure thorough and timely investigation of all accidents and safety concerns.
+ Secure warehouse operations and merchandise by enforcing loss prevention protocols and procedures to maintain inventory accuracy and exceed shrink goals.
+ Inspect and maintain equipment, communicate repair needs, and requisition replacements.
+ Build and maintain a cohesive team by demonstrating strong organizational, planning, delegation, and coaching abilities. Collaborate with the Human Resources Manager to ensure ongoing training and development opportunities for all warehouse team members.
+ Administer performance evaluations, address disciplinary issues, resolve employee relations concerns, and lead individual and team meetings.
+ Drive staff development through effective training, mentoring, and coaching.
+ Regularly review and analyze warehouse performance data, identify areas for improvement, and collaborate with the management team to resolve issues and capitalize on opportunities.
+ Consistently communicate with management, Orlando partners, peers, other Universal Studios Hollywood departments, staff groups, and customers.
+ Produce regular reports and statistics daily, weekly, and monthly.
+ Manage the scheduling and coordination of store and guest shipments, ensuring timely and accurate delivery of goods.
+ Stay updated with industry trends and best practices through training and educational workshops.
Basic Requirements:
+ Minimum of 5 years of managerial experience in warehouse management.
+ Proficiency in Warehouse Management Systems (WMS), JDA, and Microsoft Office Suite.
+ Excellent organizational and multitasking skills.
+ Effective communicator with the ability to liaise with vendors, employees, and management at all levels.
+ Driven, self-motivated, and capable of making quick, rational decisions
+ Demonstrated skills in organization, planning, delegation, mentoring, and coaching, with a focus on team development and performance enhancement.
+ Flexibility to work rotating schedules, including holidays, weekends, and nights, as required.
+ Solid grasp of pick, pack, and ship processes, inventory management, and associated documentation.
Desired Characteristics:
+ A college degree in warehousing, logistics, supply chain management, or related fields is a plus but not required.
+ Certification and knowledge of forklift operation, driver safety, and general maintenance.
Additional Requirements:
Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page (*************************************** of the Careers website.
Salary range: $80,000 - $95,000 (bonus eligible)
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
Manager Retail Warehouse
Operations manager job at NBCUniversal
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description
The Retail Warehouse & Distribution Manager plays an integral role in ensuring all Retail merchandise flows efficiently and accurately from the Warehouse to each Retail venue on-time and ready for our guests. The Retail Warehouse & Distribution Manager is responsible for overseeing all aspects of warehouse operations, ensuring efficient and effective management of shipping, receiving, storage, transfers, and space maximization. This role includes budget management, staff training, scheduling, discipline, and supervision to maintain productivity and accuracy.
* Oversee daily warehouse operations, ensure compliance with company policies and procedures.
* Adhere to all local, state, and federal regulations concerning food quality, safety, labor, and employment. Maintain compliance with Union guidelines and Company policies and procedures.
* Manage inventory levels between warehouses and units through regular physical counts and reconciliation with Warehouse Management Systems and support systems.
* Utilize data analytics and KPIs to drive decision-making, monitor performance, and identify trends or inefficiencies in the supply chain.
* Develop and implement continuous improvement initiatives to optimize warehouse workflows, reduce operational costs, and enhance service levels.
* Support the storage, distribution, and stocking processes for all retail units and Carnival Games.
* Lead strategic planning for seasonal peaks, product launches, and special events to ensure seamless inventory flow and guest satisfaction.
* Assist in budget preparation, manage labor expenses, and analyze variances to support financial objectives.
* Promote safety culture through communication, training, audits, and partnership with the Environmental Health and Safety team. Ensure thorough and timely investigation of all accidents and safety concerns.
* Secure warehouse operations and merchandise by enforcing loss prevention protocols and procedures to maintain inventory accuracy and exceed shrink goals.
* Inspect and maintain equipment, communicate repair needs, and requisition replacements.
* Build and maintain a cohesive team by demonstrating strong organizational, planning, delegation, and coaching abilities. Collaborate with the Human Resources Manager to ensure ongoing training and development opportunities for all warehouse team members.
* Administer performance evaluations, address disciplinary issues, resolve employee relations concerns, and lead individual and team meetings.
* Drive staff development through effective training, mentoring, and coaching.
* Regularly review and analyze warehouse performance data, identify areas for improvement, and collaborate with the management team to resolve issues and capitalize on opportunities.
* Consistently communicate with management, Orlando partners, peers, other Universal Studios Hollywood departments, staff groups, and customers.
* Produce regular reports and statistics daily, weekly, and monthly.
* Manage the scheduling and coordination of store and guest shipments, ensuring timely and accurate delivery of goods.
* Stay updated with industry trends and best practices through training and educational workshops.
Qualifications
Basic Requirements:
* Minimum of 5 years of managerial experience in warehouse management.
* Proficiency in Warehouse Management Systems (WMS), JDA, and Microsoft Office Suite.
* Excellent organizational and multitasking skills.
* Effective communicator with the ability to liaise with vendors, employees, and management at all levels.
* Driven, self-motivated, and capable of making quick, rational decisions
* Demonstrated skills in organization, planning, delegation, mentoring, and coaching, with a focus on team development and performance enhancement.
* Flexibility to work rotating schedules, including holidays, weekends, and nights, as required.
* Solid grasp of pick, pack, and ship processes, inventory management, and associated documentation.
Desired Characteristics:
* A college degree in warehousing, logistics, supply chain management, or related fields is a plus but not required.
* Certification and knowledge of forklift operation, driver safety, and general maintenance.
Additional Requirements:
Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Salary range: $80,000 - $95,000 (bonus eligible)
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
Assistant Manager Rides (3rd Shift)
Operations manager job at NBCUniversal
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
As the Assistant Manager, Technical Services (Rides), you'll play a key role in executing the technical operations strategy for our rides and attractions. This position focuses on optimizing labor, coordinating technical teams, and ensuring our attractions are maintained to the highest standards of safety, quality, and guest experience.
You'll provide hands-on leadership and technical expertise across a wide range of systems-including Audio, Special Effects, Projection, Lighting, Set/Scenic, Props, Show Action Equipment, Animated Figures, Ride Mechanical Systems, Ride Control, and Show Control Systems.
+ Lead and coordinate daily technical operations to ensure all rides and attractions are show-ready and open on time.
+ Assign and support technicians in the setup, maintenance, and repair of ride and show systems.
+ Conduct regular shift meetings to align teams on priorities, safety, and performance expectations.
+ Provide mentorship and technical guidance to technicians, fostering a collaborative and motivated team culture.
+ Lead with integrity and accountability, setting clear expectations and providing consistent support to technicians. Address performance issues constructively and professionally, including coaching and disciplinary actions when necessary, to foster a respectful and high-performing team environment.
+ Respond to major ride issues promptly, escalate when necessary, and drive resolution through root cause analysis and corrective action.
+ Ensure all documentation is completed accurately and on time (e.g., Work Orders, Compliance Reports, Payroll Approvals, Safety Logs).
+ Collaborate with cross-functional teams, vendors, and contractors to support maintenance and project work.
+ Partner with senior leadership to communicate system status, risks, and engineering quality.
+ Monitor labor utilization and manage scheduling, overtime, and compliance with labor agreements.
+ Support workforce development through training, recognition, and performance feedback.
+ Uphold company policies and model a positive, solutions-oriented approach in all interactions.
+ Work an overnight, on-site schedule to support technical operations during non-operational hours.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary Range: $75,000-105,000
+ Bachelor's degree in Engineering, Business, or a related field-or equivalent experience.
+ 5-7 years of technical/trade experience in a relevant field.
+ 3-5 years of leadership or operations management experience.
+ Strong organizational, leadership, and problem-solving skills.
+ Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
+ Willingness to work flexible hours, including weekends and holidays, as needed.
+ Willingness to work overnight shifts and be physically present on-site as required.
Preferred Attributes
+ Excellent communication and interpersonal skills.
+ Proven ability to lead teams and work across departments.
+ Strong time management and multitasking abilities.
+ Experience in theme park operations or similar environments.
+ Familiarity with union environments and collective bargaining agreements.
+ Self-starter with a proactive mindset and attention to detail.
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
Assistant Manager CityWalk Entertainment
Operations manager job at NBCUniversal
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Summary:
The Assistant Manager, CityWalk Entertainment, is responsible for the oversight and daily management of the CityWalk Entertainment Department, with a primary focus on atmosphere sound and programming across CityWalk. This role includes full and shared responsibility for the scheduling, programming, and operations of the 5 Towers stage, dependent on the type of event scheduled, encompassing both front-of-house and back-of-house functions. In addition to managing auditions and the selection process for the Street Performer and Seasonal Event Series programming.
Responsibilities include the execution and upkeep of all photo opportunities, as well as the management of media content for AMC, industry collateral across the Hub, Parking structure vestibules, and CityWalk common area spaces. The Assistant Manager ensures operational excellence by managing departmental finances, maintaining process documentation, and resolving operational challenges. This includes addressing guest concerns, vendor coordination, and team member support including discipline.
The Assistant Manager collaborates with CityWalk partners to lead and uphold the culture, coordinate projects, and maintain product quality. They ensure consistent enforcement of policies and procedures and promote a positive experience for both guests and team members by maintaining optimal performance across all entertainment areas on CityWalk and the Owned and Operated venues on CityWalk.
While the primary focus is on daily operations, the role also includes responsibilities in project management, event execution, and short- to mid-range planning.
Essential Responsibilities & Job Duties:
+ Cultivate and lead a culture that promotes a professional, collaborative, inspiring, fun and teamwork-driven work setting for all employees. Partner closely with your department counterparts (Assistant Managers of Citywalk Operations, CityWalk Services, CityWalk Technical Services and CityWalk Food) to lead and support the overall CityWalk initiatives.
+ Oversee and manage both labor and non-labor budgets, including reporting variance explanations. Work with appropriate peers and partners, such as Finance to adjust and reclass charge codes, based upon operational requirements. Assist in planning and developing operating budget and capital expenditures for following fiscal year. Follow all company procedures for using purchase orders, purchase cards and submitting invoices and receipts.
+ Oversee the daily operation of CityWalk Entertainment, including managing staff and process/procedures and providing necessary support for the operations and its partners. This includes resolving operational and/or technical issues within the activation, event, venue or area, as well as handling all employee and/or guest situations. Maintain and oversee daily operations and staffing requirements at the venue/area in accordance with budget parameters and CityWalk Operating hours.
+ The Assistant Manager of CityWalk Entertainment is responsible for assigning and delegating projects and duties to supervisors and coordinators as a means of development and growth. Also, for the ongoing development of the department and improvement of processes and documentation. Ensure that employee schedules are accurate and up to date. That Time Keeper is verified and accurate.
+ Maintain the operational efficiency and effectiveness of the CityWalk Entertainment areas of responsibility. Ensure all elements and equipment operate properly and that all equipment is accounted for regularly. Request repair through the Maximo system and replace any equipment necessary for the team to properly do their jobs (radios, earpieces, laptops etc.) as the budget allows.
+ Provide direction, development and support to supervisors and coordinators. Communicate feedback and address all performance issues, providing recognition, coaching and/or discipline when appropriate and completing employee evaluations annually. Assist in hiring, training and development of staff.
+ Responsible for ensuring annual compliance training for the entire CityWalk Entertainment team is updated and completed in accordance with annual plan and deadlines. Understand and actively participate in Environmental, Health and Safety responsibilities by following established USH policy, procedures, training, and employee involvement activities. Develop and implement safety standards to reduce and prevent Injury & Illness cases. Investigate and close out all injury and illness report within 72 hours of notification. Ensure Housekeeping Inspections are completed as applicable.
+ Keep track of vendor contact information and forge/maintain positive, collaborative relationships with internal and external partners, including appropriate payment for work performed.
Salary Range: $70,000 - $80,000
Qualifications / Requirements:
+ High school education required.
+ Minimum 3 years of leadership experience in entertainment, theme park or theatrical audio visual.
+ Able to work outdoors in varying weather conditions, stand for extended periods of time and walk to multiple venues throughout the day.
+ Able be to reach, stoop, kneel, crouch, crawl and move or lift up to 45lbs
+ Work weekends, holidays and nights is required, as the business demands.
+ Must be able to maximize resources.
Desired Characteristics:
+ College degree preferred or equivalent work experiences.
+ Excellent written and verbal communication
+ Strong interpersonal, analytical and project management skills
+ Thorough knowledge of MS Excel, Word, PowerPoint and use of CoPilot
+ Demonstrated ability to work independently under pressure
+ Ability to multi-task and be flexible is essential
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
Assistant Manager
Operations manager job at NBCUniversal
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
About Us:
NBCUniversal Global TV Distribution is responsible for the licensing and distribution of NBCUniversal product to all forms of television and new media platforms in the U.S., Canada and in over 200 territories internationally. NBCUniversal's content portfolio includes a vast and diverse library of more than 6,500 feature films and 170,000 television episodes, including current and classic titles, non-scripted programming, kids, sports, news, long-form and short-form programming from Universal Pictures, Focus Features, Universal Television, UCP, Universal International Studios, Sky Studios, NBC Late Night properties, DreamWorks Animation, Telemundo, and more, as well as locally produced content from around the world. Global TV Distribution is a division of Comcast NBCUniversal.
Overview:
The Assistant Manager is responsible for managing and administering a number of output/volume license agreements in all media (i.e. EST (Electronic Sell-Through), PPV (Pay Per View), VOD (Video On Demand), SOD (Subscription On Demand), Pay TV, Basic Cable and Free TV) for a number of designated territories and providing sales administration support to the international Sales Team. This position will be reporting to the Manager, Sales Administration.
Responsibilities
+ Ensure contract compliance of long-term license agreements, maintaining accurate records and adherence to contractual terms.
+ Administer and effectively manage output, volume, & package deals for several designated territories.
+ Manage territory schedules by monitoring new product as it becomes available and the rights associated with such product, ensuring each is windowed through all eligible license agreements to maximize revenue.
+ Prepare and send legally binding notices to clients per contractual obligations.
+ Create, tailor, and track product offer lists and availability grids for theatrical & non-theatrical feature product.
+ Provide availability lists of filmed content to Sales or directly to licensees per contractual obligations or ad hoc requests from Sales.
+ Input and monitor licensing activity for transactional, SOD, Pay, Basic Cable and Free TV via the department database, price licensed product, process deals internally, and secure necessary approvals.
+ Establish direct relationships with licensees and assist them with queries/needs as they arise.
+ Liaise across internal departments, including Sales, Legal, Servicing, Finance, and Marketing, as well as with Account Management teams to coordinate windowing strategies, local acquisitions, shipping timelines, and ensure timely product delivery for new sales.
+ Work closely with the Territory Manager to ensure all deals are managed and Sales team is supported.
The responsibilities associated with this position are not limited to the above descriptions and may be modified at any time by the Department or NBCUniversal.
Basic Requirements
+ Bachelor's Degree
+ Proficient with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel (i.e. macros and pivot tables)
Desired Characteristics
+ Interest in emerging technology and the media
+ Ability to read and interpret legal agreements/documents
+ Excellent attention to detail and organizational skills
+ Demonstrated ability and motivation to learn proprietary tools and systems in a dynamic and constantly evolving field.
+ Demonstrated ability to communicate clearly and professionally
+ Proactive individual who contributes to the smooth running and efficiency of the department
+ Team player willing to be flexible and responsive to the business/department needs
Additional Requirements
Hybrid: This position has been designated as hybrid, which currently requires contributing from the office a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
This position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page (*************************************** of the Careers website.
+ Salary range: $70,000 - $75,000
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.