Supervisor jobs at NC.gov

Hiring Range: $62,282 - $77,853 Starting salary will be determined based upon experience and qualifications. Town of Cornelius offers an impressive benefits package including: 13 paid holidays per year Employer paid health, dental, & vision with discounts for dependents Paid Parental Leave Impressive residency incentive for Cornelius citizens who work for the town Enrollment in the NC Local Government Retirement System Vacation accrual based upon total service time in the NC Retirement system 5% contribution to 401K 5% salary increase after 1st year $1500 sign on bonus Job Summary Performs difficult work overseeing customer accounts, service, billing, collection, and the preparation and/or maintenance of related records; does related work as required. Work is performed under the limited supervision of the Director of Finance. Supervision is exercised over subordinate personnel. Essential Duties (Any one position may not include all of the tasks listed, nor do the examples necessarily include all of the tasks performed.) Supervising customer service and reception area operations and staff; overseeing that quality customer service is provided; Supervises and assists Customer Service Representatives in their daily duties of setting up customer accounts and disconnections, making payment arrangements, investigating customer complaints, processing adjustments, preparing and entering service orders required in the maintenance of accounts to bill Town utilities, and compiling disconnect lists; Arranges payment schedules; adjusts bills; maintains records and files; prepares reports; Analyzes customer accounts for correct charges and issues adjustments; performs maintenance on accounts that will not bill; Researches and coordinates implementation of new policies and procedures as needed to ensure compliance with Federal and State guidelines; Provides on-the-job training for new employees; prepares training materials and maintains standard operating procedures; Acts as contact person in problem resolution with software provider; opens logs with provider with detailed analysis of customer information system problems; takes information relayed back by provider to correct or enhance customer information system settings; updates software to incorporate changes; attends workshops by software provider for upgrades, modifications, etc.; Performs fiscal year end processes; Investigates and responds to routine and escalated customer complaints and provides complaint resolution; Researches and prepares documentation and/or reports for special projects; Answers incoming calls; assists walk-in customers with setting up new accounts, making payment arrangements, and other functions necessary; Performs other Customer Service Representative functions of non-pay cut off lists, billed deposits, medical lists, returned mail, adjustments to customer accounts, and fold/stuff late notices; Ensures that requests for services are processed timely and information is entered in computer system accurately; Monitors workload and proficiency of each representative; Reviews applications to ensure standard operating procedure guidelines are followed; Enters new bank codes for customer bank drafts for utility billing accounts; Prepares customer letters in computer system; Enters credit balance and deposit refund transactions; Prepared reports to ensure taxes and/or deposits are applied to accounts correctly; Prepares job performance reviews for Customer Service Representatives; sets and monitors performance measures for queue answer time and other performance indicators; Coordinates rebate reimbursement for various rebate programs; Attend community workshops representing the Town upon request; Ensures records retention compliance; Performs other duties as required. Knowledge, Skills, and Abilities Thorough knowledge of accounting practices and procedures; Thorough knowledge of utility billing and collection terminology, methods, procedures and equipment; Thorough knowledge of standard office procedures, practices, and equipment; Ability to understand and follow oral and written directions; Ability to follow work procedures; Ability to post accounts and to perform mathematical computations with speed and accuracy; Skill in the use of a variety of office equipment, including typing ability; Ability to establish and maintain effective working relationships with associates and the general public. Education and Experience Graduation from an accredited high school, preferably supplemented with additional training and courses in bookkeeping, accounting, and/or computer operations. Minimum of 3 years of customer service experience required; preferred experience includes public contact work and office management. Candidates with at least 3 years of supervisory experience will receive greater consideration. Equipment Operated Calculator, computer, copier, fax, printer, telephone and other equipment as required. Special Requirements None Working Conditions and Physical Demands Work is of a sedentary nature requiring some physical activity such as walking, reaching, stooping, and repetitive motion of the wrists, hands, and fingers. Exposure to atmospheric conditions normally associated with office type work. Special Note The duties listed above are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Hiring Range: $62,282 - $77,853 Starting salary will be determined based upon experience and qualifications. Town of Cornelius offers an impressive benefits package including: 13 paid holidays per year Employer paid health, dental, & vision with discounts for dependents Paid Parental Leave Impressive residency incentive for Cornelius citizens who work for the town Enrollment in the NC Local Government Retirement System Vacation accrual based upon total service time in the NC Retirement system 5% contribution to 401K 5% salary increase after 1st year $1500 sign on bonus Job Summary Performs difficult work overseeing customer accounts, service, billing, collection, and the preparation and/or maintenance of related records; does related work as required. Work is performed under the limited supervision of the Director of Finance. Supervision is exercised over subordinate personnel. Essential Duties (Any one position may not include all of the tasks listed, nor do the examples necessarily include all of the tasks performed.) Supervising customer service and reception area operations and staff; overseeing that quality customer service is provided; Supervises and assists Customer Service Representatives in their daily duties of setting up customer accounts and disconnections, making payment arrangements, investigating customer complaints, processing adjustments, preparing and entering service orders required in the maintenance of accounts to bill Town utilities, and compiling disconnect lists; Arranges payment schedules; adjusts bills; maintains records and files; prepares reports; Analyzes customer accounts for correct charges and issues adjustments; performs maintenance on accounts that will not bill; Researches and coordinates implementation of new policies and procedures as needed to ensure compliance with Federal and State guidelines; Provides on-the-job training for new employees; prepares training materials and maintains standard operating procedures; Acts as contact person in problem resolution with software provider; opens logs with provider with detailed analysis of customer information system problems; takes information relayed back by provider to correct or enhance customer information system settings; updates software to incorporate changes; attends workshops by software provider for upgrades, modifications, etc.; Performs fiscal year end processes; Investigates and responds to routine and escalated customer complaints and provides complaint resolution; Researches and prepares documentation and/or reports for special projects; Answers incoming calls; assists walk-in customers with setting up new accounts, making payment arrangements, and other functions necessary; Performs other Customer Service Representative functions of non-pay cut off lists, billed deposits, medical lists, returned mail, adjustments to customer accounts, and fold/stuff late notices; Ensures that requests for services are processed timely and information is entered in computer system accurately; Monitors workload and proficiency of each representative; Reviews applications to ensure standard operating procedure guidelines are followed; Enters new bank codes for customer bank drafts for utility billing accounts; Prepares customer letters in computer system; Enters credit balance and deposit refund transactions; Prepared reports to ensure taxes and/or deposits are applied to accounts correctly; Prepares job performance reviews for Customer Service Representatives; sets and monitors performance measures for queue answer time and other performance indicators; Coordinates rebate reimbursement for various rebate programs; Attend community workshops representing the Town upon request; Ensures records retention compliance; Performs other duties as required. Knowledge, Skills, and Abilities Thorough knowledge of accounting practices and procedures; Thorough knowledge of utility billing and collection terminology, methods, procedures and equipment; Thorough knowledge of standard office procedures, practices, and equipment; Ability to understand and follow oral and written directions; Ability to follow work procedures; Ability to post accounts and to perform mathematical computations with speed and accuracy; Skill in the use of a variety of office equipment, including typing ability; Ability to establish and maintain effective working relationships with associates and the general public. Education and Experience Graduation from an accredited high school, preferably supplemented with additional training and courses in bookkeeping, accounting, and/or computer operations. Minimum of 3 years of customer service experience required; preferred experience includes public contact work and office management. Candidates with at least 3 years of supervisory experience will receive greater consideration. Equipment Operated Calculator, computer, copier, fax, printer, telephone and other equipment as required. Special Requirements None Working Conditions and Physical Demands Work is of a sedentary nature requiring some physical activity such as walking, reaching, stooping, and repetitive motion of the wrists, hands, and fingers. Exposure to atmospheric conditions normally associated with office type work. Special Note The duties listed above are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Are you ready for a challenging career opportunity that utilizes your water treatment experience? Do have technical and leadership skills that can ensure efficient plant operations? The Department of Corrections (DOC), State Correctional Institution (SCI) at Camp Hill is seeking a dedicated Corrections Water Treatment Plant Foreman. If you are motivated to share your knowledge and oversee inmates working to deliver reliable, clean water for the facility, then this is the job for you. Make a difference by applying today! DESCRIPTION OF WORK As a Corrections Water Treatment Plant Foreman, you will operate, maintain, and repair pumps, valves, chlorinators, chemical feeders, compressors, laboratory equipment, and computer monitoring systems to effectively support the ongoing operation of a 1.2 million gallon capacity water treatment plant. This includes performing daily laboratory testing, checking equipment calibration, and adjusting chemical dosages required for normal plant operations. This role requires effective communication skills and the ability to work hands-on with inmates learning the standard principles and practices of water treatment plant maintenance. You will also monitor gauges, meters, and sensing devices; update tool and toxic supply inventory records; and ensure all Department of Environmental Protection (DEP) regulations are met. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment, 40 hours per week * Work hours are 7:30 AM to 3:30 PM, Wednesday - Sunday, with a paid lunch. * Telework: You will not have the option to telework in this position. * Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $47,925.00 (before taxes). However, a higher salary may be established in accordance with the applicable collective bargaining agreement. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year of experience in the operation and maintenance of a water treatment plant. Special Requirements: * You must possess a valid certificate issued by the Pennsylvania State Board for Certification of Water and Wastewater Systems Operators as a water treatment plant operator that is equal to or higher than a Class C with subclasses 1, 7, 8, and 11. * You must possess a valid Class E certificate issued by the Pennsylvania State Board for Certification of Water and Wastewater Systems Operators. * You must possess a valid Pennsylvania non-commercial Class C driver's license or equivalent. Additional Requirements: * Successful completion of basic training in Elizabethtown, PA is required. * You must be able to perform essential job functions. Legal Requirements: * You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Do you possess a valid driver's license which is not under suspension? * Yes * No 02 If you answered "Yes" to the above question, please provide your driver's license number and expiration date. If you answered "No", type N/A in the text box below. 03 Do you possess a valid certificate issued by the Pennsylvania State Board for Certification of Water and Wastewater Systems Operators as a water treatment plant operator that is equal to or higher than a Class C, to include subclasses 1, 7, 8, and 11? * Yes * No 04 If you answered "Yes", please attach a copy of your certification(s). If you answered "No", please type N/A in the text box below. 05 Do you possess a valid Class E certificate issued by the Pennsylvania State Board for Certification of Water and Wastewater System Operators? * Yes * No 06 If you answered "Yes", please attach a copy of your certification(s). If you answered "No", please type N/A in the text box below. 07 Do you possess one or more years of full-time experience in the operation and maintenance of a water treatment plant? * Yes * No 08 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate section of your application if you would like this experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website ****************************

The Operations Supervisor provides direct supervision for a specific work shift of all waste handling activities - including the sampling, analysis processing, documentation and disposition - which are received at or shipped from the facility. The Operations Supervisor ensures plant and personnel safety by enforcing safety procedures and providing training as required by plant management. Participates in the selection, development, and evaluation of team members to ensure the efficient operation of the function. Responsibilities * Supervises the activities of operations personnel. * Supervises inventory compliance and the maintenance of supplies. * Coordinates with vendors, transporters, and treatment facilities. * Provides for housekeeping of all waste handling/processing areas of the plant and ensures the proper storage and handling of process chemicals. * Directs off-loading operations for receipt of materials into the facility's storage and waste processing systems. * Ensures the safe, effective treatment of wastes by providing: collection and analysis of waste samples from inbound trucks, and the treatment simulation of truck samples. * Makes decisions consistent with waste profile data and facility operating permits. * Determines batch clearance approvals for filtering of effluent. * Collects post-treatment samples wastes to determine suitability for ultimate disposition of bulk quantities of treated waste. * Notifies appropriate facility personnel of any maintenance requirements for plant and transportation equipment. * Reviews and signs RCRA manifests. * Ensures that all personnel abide by all safety rules and procedures. * Trains facility personnel relating to processing procedures. * Participates directly in emergency response operations relating to activities conducted at the facility's site and transportation activities, both on and off-site, which involve the facility's equipment and personnel. * Directly supervises 2 or more employees as assigned. * Carries out supervisory responsibilities in accordance with policies and applicable laws. * Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. * Performs other related duties as assigned. Qualifications * Knowledge of personnel management, operations, equipment, waste processing and recycling techniques. * Knowledge of receiving, purchasing, work orders, special licenses, and DOT training. * Demonstrates, accuracy, thoroughness and attention to detail. Must be able to prioritize, stay focused and handle multiple, diverse responsibilities. Minimum Qualifications * 3-5 years of progressively responsible experience. * Knowledge of hazardous waste management.

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a skilled Field Service Supervisor to join our Raleigh, NC team. Triumvirate Environmental provides leading organizations in higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse environmental services and expertise to assist them with waste management and EHS compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity The ideal candidate will be hands -on, safety-minded Environmental Services Field Supervisor experienced in overseeing and delivering waste management field projects within Environmental Services Industry . If you're a self-starter, excited by challenging field projects, and thrive in a fast-paced, dynamic environment, we want you on our team! Responsibilities: * Supervise and perform environmental field service projects from commencement and completion. * Travel 30% throughout the Mid-Atlantic South Region in support of Field Service projects. * Oversight of job site safety and field technicians. * Oversee and participate in decontamination of laboratories and manufacturing spaces in each of the sectors listed above. * Provide job scope details and pricing in support of the sales team. Manage profitability of the job assignments. * Participate on emergency response teams and provide emergency response coordination as required. Additional responsibilities associated with the Emergency Response team operations. * Provide leadership to the site Emergency and participate on emergency response teams and respond to site emergencies. * Ability to oversee and participate in confined space entries. * Oversee and participate in onsite Underground storage tanks and above ground storage tanks * Conduct sample collection and monitoring including confirmation sampling, waste sampling, unknown sampling, air monitoring * Participate on emergency response teams. * Oversight of safety of field technicians and jobsite. * Manage profitability of the job assignments. * Oversee overall professionalism of crew and delivery of high-quality service. * Travel throughout the Mid-Atlantic South Region in support of Field Service projects. * Additional responsibilities associated with the Emergency Response team operations. * Oversee and participate in decontamination of laboratories and manufacturing spaces in each of the sectors listed above. * Provide job scope details and pricing in support of sales team. * The Field Services Supervisor frequently handles hazardous chemicals and biological waste and is responsible for putting on and taking off personal protective equipment. This role is considered safety-sensitive. * Oversee and participate in decontamination of biosafety cabinets Basic Requirements: * Prior relevant industry experience required. * Ability to travel throughout the Mid-Atlantic South Region in support of Field Service projects. * Experienced and trained in Confined Space Entry. * SCBA training and experience * Ability to manage HAZMAT Spill Response Coordination on a 24/7 rotational basis * Hazardous Materials handling experience * Experience with the Decontamination of biological and chemical spaces * Inventory tracking, maintenance, scheduling and Project Management Experience * Experience with oversight and maintenance of industrial pumps, vacuum trucks, roll-offs * OSHA 30-hour training * Firm understanding of RCRA, DOT, CALRCRA, and regulations pertaining to hazardous waste and materials * Ability to work overtime on a regular basis. Must Haves: * Must be eligible to work in the United States without future sponsorship. * Must have a reliable form of transportation. * Must be willing to consent to Motor Vehicle Record screening, criminal background check, pre-employment physical, and drug screen (inclusive of THC). * Upon employment, you will be required to participate in a random drug screening program (inclusive of THC) as part of our company's commitment to maintaining a safe and healthy work environment. * Must be able to lift 60 pounds on a regular basis. * Must be willing to work flexible hours within the work week (Monday through Friday). * Some responsibilities as part of our Emergency Response team. * Must be able to report to designated office within 1 hour during Emergency Response rotating shifts. Preferred Requirements: * Active HAZWOPER 24- or 40-hour certification * Willingness to obtain Commercial Driver's License (CDL) * BSC decontamination experience #LI-Onsite Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more! To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website! Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you have a disability and need accommodation during the application and hiring process, please contact us at *********************************** or call us at ************. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.

Job Description Job Title: Shelter Supervisor Program/Dept: CAPSC Home For Now Reports To: Shelter Program Manager FLSA Status: Full-Time/Exempt Probationary Period: Ninety (90) days Work Schedule: 40 hours (nights/weekends non-negotiable) Work from home status n/a Salary Range: Updated annually GENERAL DESCRIPTION Under the supervision of the Shelter Program Manager is responsible for overseeing the day-to-day operational needs of the CAPSC Home For Now shelter, ensuring the completion of all program objectives, adherence to agency rules and regulations, and the safety and cleanliness of the shelter at all times. Position Summary: The Shelter Supervisor provides on-site leadership for second shift shelter operations, ensuring a safe, welcoming, and supportive environment for residents and staff. This position is responsible for overseeing daily activities, resolving staffing and scheduling needs, addressing resident concerns, and ensuring compliance with program policies and procedures. Key Responsibilities: Provide direct supervision and support to second shift shelter staff, including shift coverage and performance oversight. Manage daily scheduling needs, including arranging coverage for callouts, adjusting shifts, and communicating changes to staff. Serve as the primary point of contact for staffing issues during assigned hours, escalating concerns to the Shelter Manager as needed. Maintain a safe, respectful, and supportive shelter environment for residents and staff in alignment with trauma-informed care principles. Address resident concerns or conflicts promptly, utilizing conflict resolution and crisis intervention strategies. Ensure all shelter policies, procedures, and safety protocols are followed consistently. Complete shift reports, incident documentation, and other required records in a timely and accurate manner. Communicate effectively with day shift and leadership staff to ensure smooth transitions and consistent service delivery. Support new staff training and onboarding during evening hours. Qualifications: High school diploma or equivalent required, associate or bachelor's degree in human services or related field preferred. Supervisory experience required. Previous experience in shelter, residential, or human services setting experience strongly preferred. Strong skills in scheduling, staffing coordination, and conflict resolution. Ability to work with diverse populations using a trauma-informed, culturally responsive approach. Excellent communication, organization, and problem-solving skills. Ability to remain calm and effective in crisis situations. Physical Requirements: Ability to stand and walk for extended periods, navigate stairs, and occasionally lift up to 25 lbs. Supervisory Responsibilities Oversee shelter staff and volunteers. GENERAL EXPECTATIONS Respects confidentiality of information about agency staff, personnel issues, and other program operations. Acts as a resource to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies related to community services programming. Strong commitment to maintaining confidentiality. Plans, assigns, coordinates, organizes and prioritizes work. Models direct, positive, honest, and respectful behavior in every aspect of work with children, families, staff, and community members. Energetically engages people, issues, and work. Applies the highest ethical standards to themselves and others daily. Supports others in their efforts to be productive and effective and succeed in work and life. Actively participates in teambuilding, which includes sharing ideas and mutual support of team members. Consistently uses interpersonal skills that are appropriate for individual styles, personalities, cultures, the nature of the work, and the environment in which the work is being done. Practices honest, respectful, and direct communication as well as active listening. MISSION VISION &VALUES Our Mission: To reduce barriers to help clients improve their economic stability and well-being through education, advocacy, and partnerships. Our Vision: To eliminate poverty. Our Values: Collaboration, Client Focus, Accountability, and Communication.

The final filing date is TBD, with cutoff dates below. The final filing date could be as soon as November 3, 2025. Applying sooner rather than later is recommended to ensure your participation in the candidate pool. Cutoff Dates: November 3, 2025 -- November 17, 2025 - December 1, 2025 -- December 15, 2025 -- December 29, 2025 -- January 12, 2026 -- January 26, 2026. The Backcountry Trails Camp Supervisor (BCTCS) is, above all else, a leader of young people (18-25), whose duties go far beyond the mere supervision of corps members. The BCTCS is responsible for the personal and professional development of each corps member as they experience everything that comes with living and working with a diverse group of people in remote, isolated backcountry locations for six continuous months while performing rigorous work. The BCTCS must mentor, counsel, train, and direct corps members through an incredibly difficult work/wilderness/cohort experience while ensuring their physical, mental, emotional, and social wellbeing is being looked after. Under the direct supervision of the Backcountry Trails Program Manager with additional oversight from the Program Coordinator, the incumbent works independently performing a multitude of duties in the following areas: * Managing, directing, and supervising a backcountry trail crew. * Facilitating individual development of corps members and the development of a crew community. * Training corps members in trail repair, maintenance, construction, wilderness living, wilderness navigation, spike camp set-up and operations. * Development and implementation of season-long curriculum plan. * Managing trail projects and supervising a crew performing trail work. * Performing a variety of administrative duties and functions as operational, departmental, program, and public land management agency needs dictate. How did you hear about this position? Tell us in this brief survey. You will find additional information about the job in the Duty Statement. Working Conditions The reporting location is 3517 W Street, Eureka, CA 95503, however, this position is field-based for the entire duration of the appointment. Incumbent will live and work in remote, isolated backcountry settings for five continuous months far from immediate medical services. Personal communication with people outside of the program (friends, family, spouses/partners, etc.) is extremely limited and infrequent. Mail is the primary means of personal communication with those on the outside and it is received and delivered on an irregular basis. Personal phone use will not be available once you're in backcountry locations. Incumbent will be exposed to the following adverse environmental conditions: rain, snow, extreme heat (90+ degrees Fahrenheit), extreme cold (below freezing), dry weather, lightning, high amounts of dust, camp and forest fire smoke, elevations ranging from 2000-14,000ft. Work is extremely physically demanding and requires daily hiking that ranges from 3-20 miles in one day over rugged, steep, uneven terrain while carrying 40-60lbs in your backpack at a minimum pace of 3mph. Incumbent will live and work around stock animals (horses and mules) and can be exposed to environmental hazards such as wildfires and smoke, avalanches, falling trees, etc. and wildlife hazards such as deer, poisonous insects and snakes, bears, mountain lions, etc. Incumbent will live in backcountry camps with 13-20 other people in primitive conditions. There are no modern conveniences or luxuries (e.g., warm showers, beds, laundry machines, indoor bathrooms, and plumbing, etc.). Personal electronics such as music/video players, cell phones, etc. are not permitted for crewmembers while in the program. Incumbent will sleep in a personal tent on the ground and be near their crewmembers and sponsors. Incumbent will sometimes be required to sleep in a community tent with the entire crew. Incumbent may be required to sleep in a kitchen tent to protect the camp food from animals. Daily bathing and adhering to other personal hygiene standards are necessary. All food will be provided, but incumbent may be required to cook for their crew for long periods of time and will be required to cook for themselves on the weekend. Incumbent will live and work under very regimented and structured conditions and required to follow federal and state regulations/policies pertaining wilderness living and travel. Incumbent will have very little personal free time and alone time throughout the season. Incumbent will be required to work long and irregular hours and be on call to respond to emergencies involving crewmembers and/or others 24 hours a day, seven days a week. Daily and weekly work schedules can vary between any days of the week, and incumbent will be required to perform duties/chores outside of their normal work hours. Incumbent will be required to carry out the duties of the position with little to no supervision and with minimal contact with the department chain of command. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * BACKCOUNTRY TRAILS CAMP SUPERVISOR, CALIF CONSERVATION CORPS Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-496112 Position #(s): ************-XXX Working Title: Backcountry Trails Camp Supervisor Classification: BACKCOUNTRY TRAILS CAMP SUPERVISOR, CALIF CONSERVATION CORPS $5,931.00 - $7,366.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 6 Work Location: United States Telework: In Office Job Type: 7 Month Limited Term - Full Time Department Information * Do you want to make a positive, significant difference in the lives of citizens in communities throughout California? * Do you want to directly improve the lives of citizens in the State of California through the implementation of vital environmental restoration projects? Then the California Conservation Corps (CCC) has the job for you! The CCC is a dynamic organization committed to developing young adults by challenging them to complete a year of public service and conservation-related work. Employees of the CCC are leaders who inspire, educate and challenge young people to further their educational and professional goals. If you are looking to work for a state department that demands excellence, inspires staff to do their best and protects and enhances the state's environment, we invite you to apply for a position with the California Conservation Corps, the finest youth Environmental Restoration, Education, Workforce Development program in the world. Career Consultation California Conservation Corps is excited to take part in the first agency-wide collaborative physical career center. The career center is located in the heart of Downtown Sacramento in the brand new CNRA headquarters building. Services provided include one-on-one career consultations, application/resume review, career guidance, mock interviews, and tips for applying. Days: Open every Tuesday and Thursday (except state holidays) Hours: 11 a.m. to 4 p.m. Address: Poppy Pavilion, 715 P Street, Sacramento, CA 95814 Department Website: ********************* Special Requirements The Backcountry Trails Camp Supervisor position requires the following: * Supervisor Experience - Minimum of two years (24 months) of experience in organizing, instructing, supervising, and evaluating six or more people, ages 16-26 in an organization requiring specific accomplishments or completion of specific tasks. Such experience must include direct responsibility for discipline, direction, and welfare of the persons involved. * Possess a valid Driver License. * Background Investigation - Undergo fingerprinting and successfully pass a Criminal Offender Record Information check completed by the Department of Justice (DOJ) which may or may not also include a background check through the Federal Bureau of Investigations (FBI). Pass a National Sex Offender Public Registry check. * Medical Exam - A medical clearance exam is required for this position. * Trail Work Experience - Experience performing trail construction, repair, and maintenance, and experience training/teaching others to perform this work. Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply This is a non-testing Classification, therefore, anyone meeting the Minimum Qualifications listed on the Classification Specification may apply for this position. Individuals in specific programs, such as the Welfare to Work Program, are encouraged to apply and will be given priority according to the applicable Laws and Rules. Please note on your application your current participation in these programs. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: CA Conservation Corps CA Conservation Corps (post) Attn: Hiring Desk 1719 24th Street Sacramento, CA 95816 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: CA Conservation Corps CA Conservation Corps (post) Hiring Desk 1719 24th Street Sacramento, CA 95816 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: The Backcountry Trails Program (BCTP) is looking for experienced leaders who are passionate about youth development and mentoring young adults, and love living and working in the outdoors, especially in backcountry, wilderness locations. We want candidates who are emotionally intelligent with strong social skills, excellent interpersonal communication, and who are adept at building strong relationships. They should be collaborative and a good team builder, and able to independently build a strong working crew. Desirable candidates should be strong critical thinkers, good problem solvers, possess good judgement, and be effective at resolving conflict. It is a must that candidates have integrity and are mentally and emotionally resilient, able to handle extremely stressful situations. Lastly, we need candidates who are well versed in handling multiple priorities and tasks simultaneously. The Backcountry Trails Camp Supervisor position is one of the most unique, challenging, and rewarding leadership positions out there in the youth and conservation corps world. In addition to the above-mentioned qualities, we are seeking candidates who have experience in some or all of the following areas: * Wilderness trail construction, repair, maintenance, and project planning * Wilderness 1st Aid, Wilderness 1st Responder, or Wilderness EMT certification * Swift Water Rescue or other water safety certifications * Backcountry crew camp set up * Minimal impact or Leave No Trace wilderness practices * Backpacking and wilderness navigation (including cross-country hiking) * Map and compass use, orienteering, mountaineering * Planning, implementing, and facilitating meetings, trainings, and educational classes * Working with public land management agencies (e.g. US Forest Service, National Park Service) * Microsoft Office and other computer applications Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************* Human Resources Contact: Hiring Desk ************** ****************** Hiring Unit Contact: Chelsea Saeland ************** ************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Karen Chesmore ************** ************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Resources Limited Examination and Appointment Program (LEAP) CCC encourages people with disabilities to apply for jobs with us. The Limited Examination and Appointment Program (LEAP) can help people with disabilities get jobs with the State of California. It is an alternative to the regular civil service exam for a job. Using LEAP is optional. Learn more about LEAP and find available exams on CalHR's LEAP page. Veterans' Preference Veterans' Preference is an assistance program for military benefits who seek employment with the state. Preference can be applied to a veteran's eligibility for qualifying open and open, non-promotional examinations. To learn more about Veterans' Preference visit CalHR's Veteran's Preference page. Non Electronic Submissions If applying by postal mail or in-person drop off, please indicate RPA #25-0053 / JC-496112 in the job title section of your State application. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Nurse in this position provides advanced and specialized professional nursing skills and serves as a supervisor and coordinator of a program component within a public health department. This nurse works under the direction of a Public Health Program Manager or Nurse Services Manager. DISTINGUISHING FEATURES OF THE CLASS Nurse has acquired all competencies of the PH Nurse Specialist II. Nursing Services Supervisor is accountable for the management of a health services program component within a Child Health, Adult Health, or Family Planning/Maternity Division of the Public Health Department. This position may supervise an outreach team made up of other RNs and paraprofessional staff who are assigned to school health nursing or community nursing. Work is distinguished from the Nurse Specialist II by the management/supervisory role, analytical review and accountability of program services. DUTIES AND RESPONSIBILITIES The primary purpose of this position is the prevention of communicable disease for the citizens of Guilford County including sexually transmitted diseases, vaccine preventable diseases, TB, and HIV as well as other reportable communicable diseases by providing customer service in the clinical area and community. This position has a key enhanced role in providing STI exams on patients in the STI Clinic and Adult Physical Assessments in the Refugee Clinic. Essential Duties and Tasks * Spends 50% of time in management and supervision of clinical areas. * Coordinates/supervises the work of other RNs and ancillary staff within assigned program area. * May conduct team meetings to discuss patient care. Coordinates work assignments. * Orients new nurses to team and program. * May conduct or have input into performance evaluations and identifies employee training needs. * Serves on interview panel and has input into hiring recommendations of nursing staff. * Functions in an expanded role in areas of specialization, such as, pediatrics, maternity, and child health. * Networks with key people in other Health Department units/divisions, as well as local, state, and federal consultants. * Nurse is involved 50% of time in analytical review of program statistics. RECRUITMENT STANDARDS Knowledge, Skills, and Abilities * Thorough knowledge of and skill in the application of nursing theory, practices, principles, and techniques employed in the field of public health and related programs. * Thorough knowledge of the principles and practices of public health nursing, or applicable public health laws and ordinances, and of the scope and aspects of the program of health education and administration. * Thorough knowledge of the functions of other health social agencies and their relationship to the public health program. * Ability to establish and maintain effective working relationships with recipients of public health care, other public health agencies and the general public. * Ability to understand and carry out detailed instructions of a technical or professional nature. * Ability to supervise, plan, coordinate the work of others, and display interpersonal skills. * Ability to interpret and explain public health laws and regulations and ability to keep records and make reports. * Ability to make in depth assessments and demonstrate nursing skills to other nurses. Minimum Qualifications Graduation from a four-year college or university with a BS Degree in Nursing which includes a Public Health Nursing rotation and two years of professional nursing experience in a public health setting or related environment and one year demonstrated experience in specialty area in a lead, supervisory or management role, OR an Associate's Degree (ADN) with four years of experience in a public health setting or related environment and one year demonstrated experience in specialty area in a lead, supervisory or management role. Experience can include education in the form of workshops, certification, and/or graduate programs related to clinical area. Additional training in supervision and management may be required. Preferred Qualifications Experienced Public Health Nurse with prior training and rostering as an Enhanced Role Registered Nurse OR a nurse with experience in a clinical setting, private office, or health department working with adults and willing to complete the State Enhanced Role RN training through the NC Institute of Public Health (expenses paid). Necessary Special Qualification Possession of current license as a registered nurse issued by the North Carolina Board of Nursing and such other qualifications that may be prescribed by the State Department of Health. Physical Demands and Work Conditions Sits, walks and stands during a workday. Practices good body mechanics. Must be able to physically perform the basic life support functions of walking, fingering, grasping, talking, hearing, and repetitive motions. Must be able to lift patients (children) and objects up to 30 pounds as required for some positions. Must have the visual acuity to record observations and physical assessments of clients, to read and interpret test results, administer immunizations/prescription dosages, and record medical findings. Work is performed within a public health clinical setting or community environment. Nurse may occasionally be in contact with difficult patients. Nurses may be exposed to infection from disease-bearing patients, and specimens. May Require Driving This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria. If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy. Special Note: This generic class description gives an overview of the job class, its essential job functions, and recommended job requirements. However, for each individual position assigned to this Class, there is available a completed job description with a physical abilities checklist which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal defensible personnel decisions. Candidates must reside within a two-hour driving radius of Guilford County to be considered for employment.

Who We Are The CRVA works to deliver experiences that uniquely enrich the lives of our visitors and residents. Through leadership in destination development, marketing and venue management expertise, the CRVA leads efforts to maximize the region's economic potential through visitor spending, creating jobs and opportunities for the community. Brands supported by the CRVA include the Charlotte Convention Center, Spectrum Center, Bojangles Entertainment Complex, NASCAR Hall of Fame, Charlotte Film Commission, Visit Charlotte and Visitor Info Centers. Job Summary The Facility Operations Supervisor & Supply Clerk is responsible for ordering and maintaining inventory of expendable supplies, cleaning equipment, and assisting in oversight of certain service contracts at the Charlotte Convention Center and NASCAR Hall of Fame. In addition to supply clerk duties, they are responsible for working with fellow supervisors and the Assistant Manager to oversee the work performance of 3rd shift for daily operation. This includes planning, delegating, and participating in tasks and quality checks to ensure the facilities are always in a state of readiness. Job Responsibilities * Essential Job Duties * Maintains cleaning and housekeeping supplies inventory required for the operation of the facilities. * Oversees the work of the 3rd shift Facility Operations team to ensure duties are carried out between the hours of 11pm-7am. * Works in conjunction with the Procurement Manager to develop preferred vendor and pricing relationships as required. * Prepares orders and stocks supplies as needed, to include housekeeping, linen, or other types as required. * Tracks ordering and procurement as compared to approved CRVA budget to ensure compliance. * Distributes supplies and equipment as needed throughout the venues to assist the Facility Services team in executing maintenance and housekeeping of the venues in an efficient manner. * Ensures that warehouse and supply closets are maintained in a clean and orderly fashion, and that supplies and equipment are stored securely. * Works in conjunction with the Procurement Manager to develop proposals and procurement for leased and/or purchased equipment required in the maintenance and housekeeping of the building. * Under general supervision from the 3rd shift Assistant Manager, is responsible for directing the activities of department operations workers and contractors, ensuring schedules are followed and decisions are made on a variety of problems, informing managers of more complex problems. Exercises functional supervision over assigned staff. * Works with 3rd Shift Assistant Manager to ensure that all setup activities and custodial needs are consistent with facility wide standards for all events as needed. Making sure turnarounds and changeovers are done in a timely and quality manner. * Effectively and independently uses CORE daily to track events, plan and complete work orders for all events held at the convention center or NHOF. * Conducts pre-shift meeting with staff to outline work that must be done for the day/week. * Responsible for room set-ups and breakdowns that includes tables, chairs, ramps, stage building, setting up other furnishings prior to, during, and after events. * Conducts routine front of house, back of house, and restroom quality assurance walks to identify areas for cleaning/maintenance/equipment storage tidiness and dispatches necessary staff to address deficiencies in a timely manner. * Maintains building, performing general routine cleaning and maintenance that includes but is not limited to sweeping, mopping, scrubbing, and vacuuming hallways, stairs, and office space, empties trash and garbage containers. * Maintains records of activity as required by the CRVA. * Communicates daily with management and team via two-way radio throughout scheduled work time. * Provides excellent customer service to our clients at all times. * Complies with all CRVA and Convention Center policies and procedures. * Maintains professional attire, image and demeanor at all times. * Must be able to work flexible hours to include evenings, weekends and holidays. * May perform other duties as required. * Consistently deliver the best in customer service. Model and be accountable ensuring that customers are always put first by living the CRVA Service Philosophy to deliver memorable customer experiences. * Champion CRVA's mission, vision and core values and comply with organizations policies and procedures. Scope of Responsibility * This job is required to assist the Assistant Manager of Facilities in preparation and compliance with approved CRVA budget. Supervisory Responsibility * This job has supervisory responsibilities for full-time employees on third shift, as well as 3rd party vendor services utilized during this time. Knowledge and Skill Requirements * Ability to work with limited supervision and supervise staff, as needed. * Basic math ability to include estimating future supply needs based off upcoming events, keeping up with current supply inventory levels, etc. * Ability to direct and quality check the work of others and address deficiencies in a professional and timely manner. * Ability to maintain adherence to quality, safety, and the timely completion of assigned projects. * Excellent verbal and written communication skills. * Must be self-motivated and have strong organizational skills and sense of urgency. * Ability to foster a respectful, inclusive, and productive work environment and work well within a team. * Ability to prioritize and handle multiple projects simultaneously with a strong attention to detail. * Strong commitment to customer service and always maintaining a professional atmosphere. * Strong working knowledge of facility housekeeping standards and practices and proper use of all department chemicals and solutions. * Basic level computer skills and knowledge of Microsoft Office Suite; ability to learn and utilize other venue related computer software, when applicable. * Extensive knowledge of operational procedures of venue facilities. * Strong understanding of operations equipment including forklifts, pallet jacks, staging, cleaning equipment, etc. * General knowledge and background of venue programs and events. * Knowledge and experience in planning, prioritizing, and organizing a complex workload. * Ability to establish and maintain effective working relationships with co-workers, the public, and other departments, and agencies. * Ability to follow written and oral instructions and interpret diagrams and floorplans. * Ability to operate mobile and/or portable radio, and various equipment used in venues. Education and Experience * A High School Diploma or GED equivalent is required. At least two to three years of supply room inventory experience is preferred. Physical Demands * The employee must regularly lift and /or move up to 20+pounds. * Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Work Environment * The noise level in the work environment is usually moderate depending on the event within the facility. Travel Required * This job has no travel requirements. What We Offer * Education Reimbursement * Comprehensive medical, dental, and vision coverage, plus other great benefits. * 457 Plan * NC Retirement System plan * CRVA University * Employee Assistance Programs * Employee 1st Culture * CORE Values To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our "employee first" culture requires engagement and engagement can't happen without the voices of many talented individuals charting our direction.

Who We Are The CRVA works to deliver experiences that uniquely enrich the lives of our visitors and residents. Through leadership in destination development, marketing and venue management expertise, the CRVA leads efforts to maximize the region's economic potential through visitor spending, creating jobs and opportunities for the community. Brands supported by the CRVA include the Charlotte Convention Center, Spectrum Center, Bojangles Entertainment Complex, NASCAR Hall of Fame, Charlotte Film Commission, Visit Charlotte and Visitor Info Centers. Job Summary The Facility Operations Supervisor plans, delegates, participates in, and quality checks tasks to ensure the building is always in a state of readiness and supervises the day-to-day aspects of the Facility Operations department in areas such as set-up, move-out, and building cleanliness at the applicable CRVA venue (Convention Center and/or NASCAR Hall of Fame). Job Responsibilities * Essential Job Duties * Works with the Assistant Manager, Facilities Operations to ensure policies and procedures are being carried out to maximize efficiency in operating and maintaining the facilities. * Effectively uses CORE to track events, plan and complete work orders for all events held at the convention center or NHOF. * Utilizes department software to track all scheduled and requested maintenance work orders and ensures timely reporting of completion within respective software program. * Engages department staff to ensure employee relations are priority. * Oversee inventory control which includes routine maintenance of cleaning equipment, maintaining up to date equipment counts, and ensuring the safe storage and longevity of all department assets. * Ensures staff performance expectations are communicated and maintained. * Evaluates staff to ensure safe work practices are being met. * Creates daily task list and provides direction to Facility Operations Workers to accomplish said task list. * Responsible for room set-up and break-down that includes tables, chairs, ramps, stage building/break down prior to, during, and after events. * Conducts routine building walks to identify areas for cleaning/maintenance/equipment storage tidiness and dispatches necessary staff in a timely manner. * Maintains building, performing general routine cleaning and maintenance that includes but is not limited to sweeping, mopping, scrubbing, and vacuuming hallways, stairs, and office space, empties trash and garbage containers. * Conducts audits and inspections utilizing various department testing equipment to verify cleaning tasks have been completed per GBAC program standards. * Notifies management concerning need for general repairs with issues pertaining to lighting, heating, ventilating, and equipment. * May supervise 3rd party vendors as instructed by management. * Communicates daily with management, event managers, and team via two-way radio throughout scheduled work time. * Provides excellent customer service to our clients at all times. * Complies with all CRVA and applicable facility venues policies and procedures. * Maintains professional attire, image, and demeanor at all times. * Must be able to work flexible hours to include evenings, weekends, and holidays. * May perform other duties as required. * Consistently deliver the best in customer service. Model and be accountable ensuring the customers are always put first by living the CRVA Service Philosophy to deliver memorable customer experiences 3. Champion CRVA's mission, vision and core values and comply with organizations policies and procedures. Scope of Responsibility * This job has no budgetary responsibilities. Supervisory Responsibility * Responsible for the day-to-day supervision of a staff of approximately 3-5 full-time employees in the Facility Operations department, plus part-time and contracted labor. * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. * Responsibilities include training employees; planning, assigning, and directing work. Knowledge and Skill Requirements * Ability to work independently with minimal supervision. * Ability to direct the work of others. * Ability to maintain adherence to quality, safety, and the timely completion of assigned projects. * Excellent verbal and written communication skills. * Ability to foster a respectful, inclusive, and productive work environment and work well within a team. * Strong commitment to customer service and always maintaining a professional atmosphere. * Knowledge of Microsoft Office Suite and other venue related computer software. * Extensive knowledge of operational procedures of venue facilities. * General knowledge and background of venue programs and events. * Knowledge and experience in planning, prioritizing, and organizing a complex workload. * Ability to establish and maintain effective working relationships with co-workers, the public, and other departments, and agencies. * Ability to follow written and oral instructions. * Ability to operate mobile and/or portable radio, and various equipment used in venues. What We Offer * NC Retirement Plan * Education Reimbursement * 457 Plan * CRVA University * Employee 1st Culture * CORE Values Education and Experience * High School Diploma (H. S.); and 3 to 5 years or previous related experience; or equivalent combination of education and experience. Physical Demands * The employee must regularly lift and /or move up to 50 pounds. * Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. * The employee must regularly use power hand tools. Work Environment * The noise level in the work environment is usually moderate. Travel Required * This job has no travel requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our "employee first" culture requires engagement and engagement can't happen without the voices of many talented individuals charting our direction.

This position supervises a team of seven Child Support Agents and two clerical positions. Prefer employee who demonstrates leadership knowledge and characteristics, knowledge of the court process and experience in court, ability to adapt to on-going and frequent changes, positive attitude and a willingness to learn and adapt. A. Primary Purpose of Organizational Unit: The Child Support Unit is responsible for locating absent parents, establishing paternity and/or support orders, enforcing compliance with existing orders and collecting and distribution of child support. The Unit is also responsible for reviewing existing orders every three years and taking action for modification, if appropriate. This position has overall responsibility for the establishment and interstate section of child support unit. B. Primary Purpose of Position: Provide supervision to a staff of 10, which includes six agents (four Establishment Agents & two Interstate Agents), one Processing Assistant-IV, two Office Assistant-IVs and one Office Assistant-III (Receptionist). Position requires considerable guidance to staff in their locating absent parents, establishing paternity and child support orders and for reviewing and modifying existing orders when appropriate. Employee coordinates work flow operations, assigns cases, is responsible for staff training, monitoring of cases, resolves problems and ensures that quality services are provided. The Supervisor will coordinate with the Enforcement Supervisor, Program Manager and Deputy Director for the purpose of meeting the Child Support Enforcement (CSE) Unit's goals and objectives, maintaining the morale of staff and establishing policy and procedures. This position assumes day to day responsibility for the Establishment Section of the Child Support Unit and reports to the Program Manager. This position will also coordinate with Enforcement Supervisor for overall planning organizing, directing and evaluating the local IVD Program in addition to overseeing that the goals, policies and procedures needed to ensure that both federal and state laws and state policy governing the Child Support Program are met. This position will also coordinate with the eligibility units, local judicial and law enforcement systems to maintain an effective program. Employee acts as a liaison between the community and the local and state child support agencies. C. Work Schedule This position is a full-time position and the standard work week is 8:00 am - 5:00 pm Monday - Friday. (for a total of 40 hours). Flexibility and/or overtime may be required due to court schedules and workload demands. In the event that it becomes necessary to work beyond the regularly scheduled, compensatory time is given. D. Change in Responsibilities or Organizational Relationship: This position was directly supervised by the DSS Director. In August 2023, position was assigned under the supervision of the Economic Services Program Manager. A. DESCRIPTION OF RESPONSIBILITIES AND DUTIES: Method Used: Order of Importance ESSENTIAL DUTIES OPERATIONAL RESPONSIBILITIES 60% Planning Establishes goals and objectivesutilizing state performance indicators provided by the Regional Consultant. Meets with the Regional Consultant monthly to review changes in regulations, policy and statutes that effect the operation of the local child support program and review cases pulled for audit. Establishes and develops work standards and unit policy through the development and maintenance of detailed, written, standardized policy. Assesses and interprets needs of the unit to the Program Manager. Reviews and interprets IV-D Manual, Legal Manual, new statutes, etc. so that the programmatic and operational goals, policies and procedures can be adjusted as needed. Interprets to the community, Clerk of Court, employers, judicial and law enforcement systems, etc., the child support program and their roles in making the program successful. Acts as a member of the Management Team to assist in establishing agency needs, policies, procedures, etc. and keeps unit informed of Management Team decisions relating to both Agency and Unit. Coordinates with the Enforcement Supervisor to obtain and utilize her recommendations for changes in policy and procedures. Schedules office visits and conferences with supervisees. Aids supervisees in setting priorities and deadlines to meet goals. Prepares unit meeting agendas and individual worker conference agendas. Provides input to the Program Manager, Deputy Director and Director regarding need for staff, equipment and training programs, etc. Provide statistics to Program Manager, Deputy Director and Director as needed for budget requests. Assist in interviewing and hiring selection of new staff with the Program Manager. Assist in counseling, disciplining, promotion or dismissal of employees. b. Organizing and Directing Work 1. Periodically reviews job assignments to ensure that work is fairly assigned and to ensure that each worker's skills are utilized. 2. Redefines job responsibilities as policy and needs of the unit change. 3. Establishes and adjusts unit priorities as needed. 4. Develops local forms and training material to assist in carrying out training responsibilities. 5. Sets time standards for when assigned work is to be completed. 6. Sets unit standards for both quantity and quality of work and assists Enforcement Supervisor in setting individual standards for line staff 7. Coordinates unit activities with the following: (a) Income Maintenance Director and Eligibility Supervisors to ensure that their units interact with the IV-D Unit towards providing information essential to the success in providing child support services. Coordinates with Eligibility Supervisor to ensure all IV-D Referrals are sent to create/update ACTS cases so as to avoid any unnecessary delays in pursuing parents for children currently receiving services. These referrals also assist to ensure money is applied to the appropriate accounts and/or disbursed to the correct person/case-head. (b) The IV-D Attorney to ensure that all pending requests to/from the Agents are completed in a timely manner. Also assist attorney in court as needed on questions as they arise in court in relation to local policy and/or procedures as well as federal and state policy/procedures in relation to Interstate Requirements. Also coordinate with Attorney to assist in monitoring any outstanding orders to ensure all orders are accurate and received in timely manner. (c) The Clerk of Court's Office and the judicial and law enforcement systems to ensure that our cooperative efforts will result in a more effective program. (d) The Enforcement Supervisor to notify her of any concerns and/or issues that need to be addressed to staff assigned to her and to ensure Child Support Unit as a whole is meeting agency standards and are following policy and procedures. Also coordinate together with Attorney on legal issues and any outstanding orders needing to be monitored and/or corrected. (e) The Foster Care Supervisors and staff to ensure children in foster care and/or DSS custody have appropriate actions taken to establish child support orders as needed. Receive and review all incoming Foster Care Referrals to ensure each is processed and new cases appropriately built in system and that all paternity codes are accurate before forwarding case to assigned agent for follow-up to pursue paternity and/or establishment of child support orders. Monthly report and correspondence to the Foster Care Supervisors on the status of all children with Child Support Cases that are currently in the custody of Nash County Social Services. This includes researching each child listed on the report and reporting the findings and requesting additional information to assist the Child Support Agent in establishment, location and/or enforcement of child support orders. 8. Evaluates individual caseloads and staff skills on an ongoing basis making necessary changes to keep operations running smoothly and fairly. 9.Organizes Establishment Unit to efficiently carry out changes in mandates in the Child Support Program. 10.Operationalizes new policy and programs for the Establishment Unit. 11.Interviews dissatisfied or special clients to resolves issues. Also ensures all concerns/issues are addressed in a timely manner. 12.Receives incoming Change of Venue cases from other counties. Review same for accuracy in the case file on paternity codes and to ensure all required documentation is included in the case file. Notifying Clerk of Court if a previous Docket# is available prior to assigning a new Docket#. Afterwards, forwards the case file to Enforcement Supervisor for follow-up. Reviews incoming Change of Payee requests to ensure contents of previous client's orders are included in new payee's case file and to confirm paternity codes are correct and all appropriate documentation is included in case files. Reviews all incoming cases from other states are received, acknowledged, researched and then forwarded to the local interstate agent. This includes ensuring all interstate and paternity codes are appropriate and accurate. Monthly Reports: Researching and printing all appropriate monthly reports including self-assessments, agent's statistical reports, and any clean-up reports that need agent feedback. These are assigned an appropriate due date to be completed by assigned agent. Also run monthly paternity and 'add-on children' reports to ensure codes are correct and appropriate cases initiated. Supervisor completes these reports and notifies appropriate agent when additional actions are needed for new children/cases. Case Closure Requests: Supervisor researches and responds to all case closure requests to ensure it is an appropriate request and meets state/federal criteria for case closure prior to approving request and closing out case. Also ensure other states are notified of closure of interstate cases. Maintains small caseload when supervisory involvement may be required due to case may include direct family member of a current employee. This may include establishing and/or enforcing orders that include ongoing support, arrears and/or medical coverage. Monitors, researches and approves all contempt actions taken against non-custodial parents for failure to comply with interstate orders. Monitors, researches and approves any motions and/or modifications of support orders filed by agents or parties of the case. c. Financial Management 1. Makes recommendations for additional personnel, equipment, space, etc. based on sound factual data to Program Manager, Deputy Director and Director. 2. Provides statistics to the Program Manager, Deputy Director and Director as needed to justify budget requests. 3. Maintains systems for keeping records of blood tests performed and of which party is responsible for payment and sees that the lab bills are paid. 4. When staff submits requisition requests, supervisor researches and approves expenditures for court costs, paternity tests, birth certificates and/or refunds for overpayments of cost to appropriate party. 5.When incoming checks and/or payments are received at local office, Supervisor researches to determine if appropriate to accept, if made out to appropriate party and how it should be applied. 6.Monthly Paternity Costs Summary Report - This report is compiled on a monthly basis. Research is done to confirm all payments have been completed for any paternity test results that have been received or still outstanding. All cases listed on the report are researched to determine if payment is still due and notifying finance department of any discrepancies. 7.Clerk of Court Civil Invoices - These are received from the Clerk of Court each month. All invoices are researched to determine assigned case and if court cost showing on invoice is accurate. If discrepancies are found, supervisor will notify clerk of court of any corrections needed. Corrected invoices are forwarded to County Admin Finance Office for payment and notations are made in case file to show court cost paid by county. Sheriff's Department Invoices: Invoices received requesting payment on service for civil summons, applications/summons and other Establishment Service Fees. Invoices are researched for accuracy and county requisitions are completed for payment as needed. Incoming New Applications: Monitoring all incoming applications and payments of application fees. Compiling a 'Non-Recipient Report' on a monthly basis to identify all application fees to new cases opened in system for clients not receiving any other services. This report is forwarded to the Admin Unit for notification of same. Annual & Initial Training/Certifications: Ensuring all staff in Establishment/Interstate Unit have completed all required annual and initial trainings and/or certifications as required by Federal and State regulations as needed. Notifying state of any terminations as needed. Tax Sensitive Destruction Logs: Collect and safeguard required Federal Tax Destruction Logs in compliance with Federal Regulations. Ensuring logs are kept in storage in compliance with Federal Regulations. Bankruptcy Process: Assists County Attorney on any bankruptcy notifications received by the State Regional Consultant and/or State Child Support Central Office. Ensuring that the bankruptcy process is monitored and completed in compliance with state and federal policy/regulations. Ensuring appropriate notifications are made in the Child Support System to ensure Child Support Unit is in compliance with Federal Laws as it pertains to bankruptcy filings. d. Reviews 1. Develops and maintains a vehicle for compiling unit and individual statistics to utilize as a guide in determining if unit and individual standards and goals are being met. 2. Periodically reviews both unit and individual progress to determine whether or not internal changes need to be made to improve the child support program. 3. Utilizes Enforcement Supervisor's and staff's suggestions in setting unit policy, procedures and standards as part of the review process. 4. Reviews work standards for the unit and redefines standards as needed. 5. Conducts individual and group conferences regularly to determine if unit and individual standards and goals are met, identifying and addressing problems promptly. 6.Reviews case records regularly for compliance with regulations, policies, standards and appropriateness of action taken. PERSONNEL RESPONSIBILITIES 39% Training Provides on-the-job training and orientation for new staff and ongoing training for staffing in individuals and group settings. Develops written training materials used in training line staff. 3.Makes arrangement for staff to receive formal training when offered. 4.Conducts staff meetings at least monthly to review new manual material and agency policies, discussing problems with the unit and giving staff an opportunity to share problems with the unit and giving staff an opportunity to share problems, concerns, ideas, etc. 5. Provides written memoranda and instructions when necessary to instruct and to establish and clarify policy. 6.Utilizes the regional consultant in staff training as needed. 7.Provides training to assist IV-D attorney in matters relating to the child support program, policies and procedures. In conjunction with Enforcement Supervisor and legal staff, assist in training new attorney and/or legal assistant as needed. 8.Monitor staff for appropriate follow-up on cases in their caseload. Ensuring proper and timely actions have been taken on or after scheduled appointments/hearings. Monitoring their 'work-lists' (method of alerts received in Child Support Computer System) to ensure have been completed timely. Give staff feedback on findings via conferences and/or notifications as needed. 9.Conduct Performance Reviews with staff on individual basis and discuss accomplishments, strengths, areas of improvement and any assigned goals for upcoming year. 10.Ensures adequate coverage is maintained in the Unit. Approves appropriate leave for vacation and/or sick time. Reassigns work as needed for proper coverage and timely workflow. Monitors staff to ensure they have adequate time available to cover requests. Review monthly timesheets for accuracy. b. Counseling and Disciplining Employees 1. Provides counseling to staff regarding workload, assisting staff in dealing with their feelings regarding difficult or challenging clients. 2. Provides counseling and support regarding work performance and work habit issues. If counseling and support do not work, supervisor begins the disciplinary process following written agency policy regarding discipline and grievance which could include coaching plans, work plans, and/or corrective action plans. Evaluates each supervisee on an ongoing basis and prepares annual performance reviews. Makes recommendations to the Program Manager, Deputy Director and Director regarding promotion, dismissal, reassignment and salary adjustments of staff. c. Selection of Employees 1. Assists the Program Manager in preparation of structured interviews, participates in interviews of potential unit members and makes recommendations to the Director based on the interview and reference checks. Assists in selection, promotion or dismissal of employees in cooperation with Program Manager, Deputy Director and Director. 2. Develops and maintains a format to utilize in interviewing and appraisal of job applications. Design new positions within the unit and is responsible for preparation of new job descriptions and assisting staff with updating existing positions when changes occur. OTHER 01% This employee will be expected to work in emergency shelters and/or perform related disaster tasks. Performs other reasonable tasks requested by Program Manager, Deputy Director and Director. B. OTHER POSITION CHRACTERISTICS 1. Accuracy Required in Work: A high degree of accuracy is required in both oral and written work as the unit supervised and administered by this employee is primarily responsible for activities related to legal procedures that are governed by state statutes. Personnel actions involving hiring, disciplining and dismissing of employees require accurately abiding by legal mandates (i.e. Equal Employment Opportunity, American Disabilities Act of 1990) and accurate documentation of the process to avoid and to defend against lawsuits. 2. Consequence of Error: Errors in training activities, organizing and directing work, expenditure approval, and in planning activities may affect the quality of services rendered to clients. Errors in personnel matters may result in lawsuits. Errors in work result in loss of staff productivity, financial loss if time is wasted or if inappropriate legal referrals are made. Inaccurate evidence presented to the court could cause the Judge to rule against the agency and our client. It is vital that all sources of information are checked for accuracy and that all information is verified before it is submitted as evidence in court. Inaccurate information could subject the individual or Agency to a lawsuit. Loss in public confidence and loss in credibility before the District Court is the ultimate result of work error. 3. Instructions Provided to Employee: Instructions are provided in written and oral form. Monthly Management Team meetings are held to develop and receive instructions on administrative policies and procedures. Supervisor also has scheduled conferences with the Program Manager. Instructions are also provided by the State through manual changes and administrative letters. The supervisor attends appropriate workshops regarding policy, procedure, supervision, child support trends and staff development. The Regional Consultant and State IV-D Staff are also available as needed to provide instructions. Instructions are also provided in the form of county and agency personnel handbooks. 4. Guides, Regulations, Policies and References Used by Employee: a. North Carolina Child Support Program Manual b. North Carolina Child Support Legal Manual c. North Carolina General State statutes d. Written instructions from the Program Manager, Deputy Director and Director e. Written instructions from the IV-D attorney regarding legal procedures. f.Written instructions from the state child support office and from the regional consultant. g. Agency, County and State Personnel Manuals, 5. Supervision Received by Employee: This employee has periodic conferences with the Program Manager to discuss and review unit goals and ongoing issues. This position consults and coordinates with the Program Manager, Deputy Director and Director when major disciplinary actions which may result in termination must be initiated against an employee. Employee receives review through scheduled conferences, meetings, informal interaction, reports and annual performance appraisal. Review for quality is also received through random case reviews by Regional Consultant. Supervisor is expected to function independently in management of caseload and unit once she is trained. 6. Variety and Purpose of Personal Contacts: Employee has contact with unit staff, other units within the agency, defendants, defendants' attorneys, clients, employers, Clerks of Court, Sheriff's Departments, Judges, witnesses, other agencies, State IV-D staff and the Regional Consultant for the purpose of helping agents locate absent parents, establish, enforce and modify child support orders. Supervisor may serve as agency representative on various boards and committees, act as liaison between the numerous persons and agencies involved in the delivery of service to clients, handle and resolve complaints from clients, and educating the public on an individual or group basis regarding the Child Support Program, interpreting policies standards and procedures. 7. Physical Effort: Employee must be able to move within the agency and use office equipment described in #9 below on a frequent basis. Employee must have ability to be mobile to attend court and to carry records, documents and supplies needed for court. Employee must have ability to attend meetings within the county as well as workshops and meetings out of the county. Overnight stays are sometimes necessary. 8. Work Environment and Conditions: Work is performed in a county social service agency located in the County Administration Building. Employee has a private office within the agency to perform duties. Employee's work station has a desktop printer. As child support is often an emotionally distressing issue, considerable anger is demonstrated often through verbal communication and can be demonstrated physically. The local police department and sheriff's department are located in close proximity to the County Administration Building and can be easily contacted. The agency receptionist alerts the unit if a client or an absent parent is demonstrating hostile behavior so that staff will be alerted to potential problems. 9. Machines, Tool, Instruments, Equipment and Materials Used: Employee uses a personal computer, calculator, copier, printer, telephone, paper shredder, FAX machine and automobile in order to perform duties. 10. Visual Attention. Mental Concentration and Manipulative Skills: Employee must use high degree of mental concentration and visual attention to ensure that attention is given to detail when dealing with expenditure approval, legal, administrative, and personnel issues as well as monitoring records and interpreting State Statutes. Employee must have physical dexterity required to successfully and effectively operate machinery and tools outlined in #9 above. 11. Safety for Others: The supervisor strengthens staff's awareness of job-related safety precautions and ensures that staff understands the Agency's Safety Protocol (including use of law enforcement) and importance of attitude and professionalism. See #8 for issues confronting this employee and unit for precautions. Employee as well as the agents must be able to skillfully control interviews and be able to diffuse potential volatile attacks. Staff have been instructed to call the Police Department if a situation seems to be developing that could endanger staff. Clients and children may be subjected to domestic violence as a result of legal actions by the Unit. Staff must be alert to refer clients to Court System and/or Eligibility Unit if they want to claim 'Good Cause' for not cooperating with the Child Support Unit. Supervisor must complete incident reports on any and all incidents that occur during normal work hours and while on county property within 24 hours of occurrence. 12. Dynamics of Work: The Child Support Unit is frequently affected by changes in methodology, laws and guidelines, shifting program emphasis, new programs and changes in technology and in laws relating to child support issues. These changes occur not only in the child support unit but also in other departments and agencies interfacing the unit. Program procedures must be constantly redesigned to adjust to program changes. The Establishment Supervisor, in conjunction with the Enforcement Supervisor, is responsible for planning and implementing program changes and adjusting procedures to comply with changing program requirements affecting the initiate, interstate and establishment unit. Changes in state and local personnel policies and procedures and changes in state and federal laws that affect personnel practices affect this employee. 1. Thorough knowledge of the Child Support Enforcement Program and applicable legal procedures including judicial operations. Considerable knowledge of state and local personnel policy regarding leave, grievances, discipline, work hours, breaks, documentation requirements and overtime. 3. Considerable ability to plan, organize, evaluate, direct and execute work effectively. 4. Considerable ability to establish and maintain effective working relationships with administrative superiors, associates, clients, legal entities and other social agencies. 5. Considerable knowledge of supervisory practices and management techniques including the ability to handle grievance and disciplinary actions, to motivate staff to handle complaints and inquires and to resolve potentially dangerous or volatile situations. 6. Math skills to the extent that child support arrearages can be reconciled and budgets can be computed to determine the appropriate amount of child support. 7. Considerable ability to organize, analyze and summarize case information both orally and in writing. 8. Considerable interviewing and investigative skills needed to gather, analyze and utilize information. 9. Ability to deal effectively with people from diversified segments of the population. 10. Ability to read and interpret material of a complex nature. 11. Ability to organize an and prioritize due to the quantity and variety of tasks that must be completed. 12. Ability to compose material that is clear, concise and grammatically correct. 13. Ability to supervise, train, or orient supervisory level employees. 14. Ability to assess and evaluate child support cases to determine the need of the case and to communicate that to supervisors. 15. Ability to coordinate activities between all individuals, programs and agencies involved in the child support process including WFFA and Medicaid Units, Clerk of Court, IV-D attorney, private attorneys, sheriff's departments, employers, other state IV-D agencies, our State Child Support Office and other local agencies, etc. 16. Ability to work cooperatively with others and to function well as a part of a team. 17. Ability to work independently and to make decisions. 18. Ability to use a personal computer. 19. Language skills in both oral and written form. 20. Ability to generate a high quantity of work with a high degree of accuracy. 21. Ability to meet deadlines and handle the stress of a constantly changing work environment and large quantities of work. 22. Physical ability to verbally communicate with others via telephone and in person. 23. Physical dexterity needed to operate personal computer, copying machine, calculator, telephone and to move between assigned work station and the work stations of other child support and agency staff as well as between auxiliary agencies utilized in the child support process. 24. Considerable leadership ability needed to train, motivate and problem solve with staff. 25. Considerable interpersonal skills to enable effective management of others in a constructive manner. 26. Considerable knowledge of office management practices and procedures. Required Minimum Training: Graduation from a high school plus five years of experience in eligibility, investigative, judiciary, attorney's office or related work, which provides the knowledge, skills, and abilities, needed to perform the work, including one year of experience in the Child Support Program. OR Four year degree plus two and one half years of work experience in Child Support Enforcement Program OR Associate of Arts Degree in business, human resources, law enforcement, or closely related field plus three years of experience in investigative, judiciary, eligibility, attorney's office or related work, including one year of experience in the Child Support Enforcement Program.

Performs responsible technical, administrative and supervisory work directing the listing of property and the assessment of values for personal property for the County. An employee in this class plans, organizes and supervises the work of a staff responsible for assisting the public in listing taxes, appraising business personal property, automobiles, boats, mobile homes, farm equipment, etc. Duties include researching, planning and organizing staff and processes to ensure accurate and timely listing of taxes; maintaining the listing database for accurate records, generating tax scrolls used in billing taxes and providing information to management on tax values. Appraisal work involves researching and gathering information to render an accurate judgment of values for personal property, both business and individual and supervising the assessment of tax values for all personal property. Work involves extensive public contact and requires the employee to interpret tax laws regulations, assessment procedures and to handle and resolve complaints and appeals of assessments of personal property. Independent judgment and initiative are required and the employee must exercise considerable tact, courtesy and diplomacy when dealing with the public on sensitive and controversial issues. Work is performed under the supervision of the Tax Administrator and is reviewed through conferences, records and reports feedback from the public and annual performance evaluations. Plans, organizes and implements systems and procedures to provide for the tax listing on real and personal property and assigning tax values for personal property, both business and individual; participates in the design of personal and business listing forms; makes decisions on valuation appeals for personal property; participates in Business Personal Property Appraisal, Motor Vehicle valuation, and other tasks as needed; calculates discovery bills for property. Assigns, directs and supervises activities of assigned staff; provides training and orientation, performance coaching and evaluation, and work assignment; participates with staff on more difficult or time demanding task; advises staff on resolving problems as non-routine situations arise. Researches and gathers information to establish accurate valuations of business and individual personal property; assists staff to process and value personal property as needed and for complex or difficult situations; assists with discovery of unlisted personal property; processes and calculates discovery bills for property; prepares revised tax statements for real and personal property. Handles and processes public inquiries about a variety of tax assessment and related information; interprets laws, regulations, and procedures for listing taxes; hears appeals of personal property valuations which may include inspections of property in question; makes adjustments based on inspections or proof provided or defends decisions to the Board of Equalization and Review. Processes utilities certification which comes to the County from the N.C. Department of Revenue. Maintains tax listing database, listing forms and a variety of records necessary for operations; prepares various valuation reports for management and municipalities as required; prepares listing tax scrolls for billing; forwards scrolls to Collections for billing and collections. Additional Job Duties Performs related duties as required. Considerable knowledge of State laws and County policies and procedures governing the assessment and evaluation real and personal property. Considerable knowledge of accepted practices, methods and procedures in listing real and personal property and evaluation of personal property. Considerable knowledge of modern office practices and procedures including computer operations and applications related to valuing personal property and financial reporting. Considerable knowledge of the operations, functions and procedures of the County Tax Department and interrelationships of the assessment, listing, billing and collections processes. Working knowledge of modern supervisory principles and practices including hiring, motivations, communications, performance coaching and evaluation. Working knowledge of the County's personnel, budgeting, and purchasing policies and procedures. Skill in collaborative conflict resolution and customer service excellence. Ability to supervise, train and evaluate the work of employees and to plan and coordinate listing of taxes and valuation of personal property. Ability to work accurately with money, data and figures to perform mathematical calculations required in tax listing and accounting processes and to prepare required reports. Ability to communicate effectively in oral and written forms and to exercise tact, courtesy and diplomacy in communicating with difficult customers. Ability to handle sensitive and controversial tax appeals and other situations. Ability to develop and maintain effective working relationships with County officials, employees, managers, customers, tax representatives, attorneys and the general public. Graduation from a four year college with a Bachelor's degree in business. accounting, or related field and considerable experience in listing or assessing taxes or related experience, preferably including supervision; or an equivalent combination of education and experience. Special Requirement Certification by the State of North Carolina as a Personal Property Appraiser within the time frame specified. Possession of a valid North Carolina driver's license.

Job Description This is a full-time professional position. This position is responsible for coordinating nursing and hospice aide staff to ensure day-to-day continuity of care for all patients on service and ensure accountability of nursing care consistent with the agency's mission statement and regulatory systems. This position supervises the assigned shift Hospice Home RNs, LPNS, and hospice aides. May intermittently include day to day supervision of all interdisciplinary team members. The schedule for this position is 40 hours per week; occaisonal weekends and holidays as scheduled. Responsibilities what you do Coordinate interviewing/hiring and orientation of new clinical staff. Support and assist with training of new staff Support and assist with medication delivery from pharmacy Supervise, direct, prioritize and coordinate delivery of patient care, on the assigned shift, for Hospice Home patients. Ensure all admissions are assigned appropriately to clinicians Create a positive environment, fostering collaboration and a supportive atmosphere Demonstrate strong communication, problem solving, organizational and delegation skills Perform chart audits weekly to ensure compliance with documentation requirements. Coordinate and problem-solve patient care issues with patients, families, physicians, agency staff and other health care providers. Ensure staff documentation of patient care is complete, timely, and accurate in accordance with TL processes, policies, procedures and regulatory requirements. Manage various personnel actions including, but not limited to hiring, orientation, performance appraisals, promotions and scheduling; and counsel and conduct formal discipline of clinical staff. Develop and implement processes to enhance clinical operations and practices for ongoing quality improvement. Oversee medication room operations and regulatory compliance related to narcotics and other medications. Oversee clinical compliance with all regulatory and accreditation needs of the agency. Review, update, and implement policies, procedures and clinical processes as appropriate. Identify annual competency and staff development needs, in conjunction with PI and Education, ensuring all clinical staff are compliant with identified competencies. Covers Management Back Up (MBU) as assigned Covers at least one holiday per year as assigned Attend seminars/workshops as appropriate. Perform other duties as assigned by supervisor. Professionally manages time, people, and technology. Expectations how you do it TL Core Values are exemplified in all interactions with internal and external customers. Adheres to TL policies, procedures and guidelines. Adheres to CMS and state guidelines and nursing standards of practice. Adheres to NHPCO Ethical Practices and the American Nurses Association's Code of Ethics. Requirements what you need RN with current N.C. license. Two years of previous supervisory experience preferred. Current CPR certification. Thorough understanding of Hospice clinical interventions and protocols. Knowledgeable about reimbursement sources, Medicare/Medicaid regulations, licensing laws and accreditation standards. Excellent written and verbal communication skills. Strong team building skills Strong leadership abilities. Competent in use of computer, able to learn and teach use of new software programs. Must have access to transportation. May be required to lift 30 lbs. Computer literacy with Windows programs. Ability to learn Allscripts programs. Current unrestricted NC driver's license. Current professional license

Job Description This is a full-time professional position. This position is responsible for coordinating nursing and hospice aide staff to ensure day-to-day continuity of care for all patients on service and ensure accountability of nursing care consistent with the agency's mission statement and regulatory systems. This position supervises the assigned shift Hospice Home RNs, LPNS, and hospice aides. May intermittently include day to day supervision of all interdisciplinary team members. The schedule for this position is 40 hours per week- Monday-Friday 3:00pm-11:00pm; occasional weekends and holidays as scheduled. Responsibilities what you do Coordinate interviewing/hiring and orientation of new clinical staff. Support and assist with training of new staff Support and assist with medication delivery from pharmacy Supervise, direct, prioritize and coordinate delivery of patient care, on the assigned shift, for Hospice Home patients. Ensure all admissions are assigned appropriately to clinicians Create a positive environment, fostering collaboration and a supportive atmosphere Demonstrate strong communication, problem solving, organizational and delegation skills Perform chart audits weekly to ensure compliance with documentation requirements. Coordinate and problem-solve patient care issues with patients, families, physicians, agency staff and other health care providers. Ensure staff documentation of patient care is complete, timely, and accurate in accordance with TL processes, policies, procedures and regulatory requirements. Manage various personnel actions including, but not limited to hiring, orientation, performance appraisals, promotions and scheduling; and counsel and conduct formal discipline of clinical staff. Develop and implement processes to enhance clinical operations and practices for ongoing quality improvement. Oversee medication room operations and regulatory compliance related to narcotics and other medications. Oversee clinical compliance with all regulatory and accreditation needs of the agency. Review, update, and implement policies, procedures and clinical processes as appropriate. Identify annual competency and staff development needs, in conjunction with PI and Education, ensuring all clinical staff are compliant with identified competencies. Covers Management Back Up (MBU) as assigned Covers at least one holiday per year as assigned Attend seminars/workshops as appropriate. Perform other duties as assigned by supervisor. Professionally manages time, people, and technology. Expectations how you do it TL Core Values are exemplified in all interactions with internal and external customers. Adheres to TL policies, procedures and guidelines. Adheres to CMS and state guidelines and nursing standards of practice. Adheres to NHPCO Ethical Practices and the American Nurses Association's Code of Ethics. Requirements what you need RN with current N.C. license. Two years of previous supervisory experience preferred. Current CPR certification. Thorough understanding of Hospice clinical interventions and protocols. Knowledgeable about reimbursement sources, Medicare/Medicaid regulations, licensing laws and accreditation standards. Excellent written and verbal communication skills. Strong team building skills Strong leadership abilities. Competent in use of computer, able to learn and teach use of new software programs. Must have access to transportation. May be required to lift 30 lbs. Computer literacy with Windows programs. Ability to learn Allscripts programs. Current unrestricted NC driver's license. Current professional license

Lead Technician Do you like helping people at one of the most traumatic times in their lives? Do you enjoy coaching other team members? Do you want to be part of a management team that values your input? If so, this may be the career for you! PuroClean Fire & Water Damage Specialists is ready to hire a full-time Team Lead that exceeds customer expectations while overseeing world-class execution of jobs. This is accomplished by providing excellent leadership for your crew and ensuring proper and thorough documentation. The typical schedule for this position is Monday-Friday 8:00 am - 4:30 pm with a mandatory on-call rotation. As a Lead Technician, you can depend on a competitive wage of $18-$22/hour, plus, bonus and health insurance assistance depending on experience. So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just attach your resume and cover letter. We hope to meet you soon! OUR IDEAL TEAM LEAD Professional - present yourself as someone you would want to do business with Positive - a can-do attitude that helps you rise to challenges Career-minded - always willing to learn new skills and advance your career Pride in your work - real desire to do quality work and ensure customer satisfaction Team player - get along well with others and have a true understanding of teamwork Service-oriented - focused on the needs of others, both customers and your team Teacher - enjoys mentoring others Effective communication skills Organized - Thorough documentation of jobs from start to finish; scope, sketches, photos, standardized forms, always available and up-to-date. Is this you? If so, read on! ABOUT PUROCLEAN FIRE & DAMAGE SPECIALISTS We are the "The Paramedics of Property Damage." We specialize in 24/7 emergency service response for water damage mitigation, fire restoration, mold remediation, and biohazard clean-up for residential and commercial properties. With over 9 years of experience, we have become an industry leader that demonstrates a commitment to excellence and customer satisfaction by following best practices and industry standards to exceed the needs, wants, and desires of our customers. We know that our team is essential to our success. That is why we offer our hardworking employees competitive compensation, solid benefits, and a great work environment that they are happy to return to each day. REQUIREMENTS At least 1 year of experience working in the restoration mitigation industry IICRC Restoration Industry Certification in either Water Restoration, Fire & Smoke Restoration, Mold & Biohazard Remediation is preferred Valid driver's license with a clean driving record Physical ability to lift 50 lbs. and perform typical tasks associated with the job Basic tech skills to use a smartphone/tablet and relevant software Availability to work overtime in response to emergency situations, which may include after hours, weekends, or holidays Ability to pass a background check and drug screening Use of power tools and different types of industry related tools If this sounds like the right opportunity for you and you meet the above requirements, we need you. Apply today to join our team as a Lead Restoration/Mitigation Technician! Compensation: $18.00 - $22.00 per hour “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

Who We Are The CRVA works to deliver experiences that uniquely enrich the lives of our visitors and residents. Through leadership in destination development, marketing and venue management expertise, the CRVA leads efforts to maximize the region's economic potential through visitor spending, creating jobs and opportunities for the community. Brands supported by the CRVA include the Charlotte Convention Center, Spectrum Center, Bojangles Entertainment Complex, NASCAR Hall of Fame, Charlotte Film Commission, Visit Charlotte and Visitor Info Centers. Job Summary The Starbucks Concessions Lead will assist in providing the Charlotte Convention Center guests with a quality experience. This Lead will assist the Manager with duties such as day-to-day operations, scheduling, and project execution. * Essential Job Duties: * Oversees Concessions store operation in absence of Manager. * Assists Concessions Manager with standard inventory controls and procedures. * Adheres to Concessions methods and policies. * Assists Concessions Manager with organizing and maintaining Concessions store and inventory. * Assists Concessions Manager with preparing adequate amounts of food for events. * Establishes and maintains cooperative working relationships with those contacted in the course of work. * Maintains cooperative working relationship with all applicable departments. * Always meets workplace sanitation and safety guidelines. * Maintains professional attire, image and demeanor at all times. * Complies with all CRVA and Convention Center policies and procedures. * May perform other duties as requested. * Must be able to work flexible hours to include evenings, weekends, and holidays. * Consistently deliver the best in customer service. Model and be accountable ensuring that customers are always put first by living the CRVA Service Philosophy to deliver memorable customer experiences 3. Champion CRVA's mission, vision and core values and comply with organizations policies and procedures. Scope of Responsibility * This job has no budgetary responsibilities. * This job will have frequent access to confidential financial data including cash, credit card receipts, etc. Supervisory Responsibility * This role has no supervisory responsibility. Knowledge and Skill Requirements * Proficiency in operating kitchen equipment. * Strong written and verbal communication skills. * Ability to effectively convey information to managers, customers, and the public. * Strong problem-solving and organizational skills. * Prior experience in a quick-service operation is preferred. * Ability to anticipate customer needs, build positive relationships with customers and vendors, and go above and beyond to exceed expectations. * Commitment to delivering exceptional service with professionalism, respect, and courtesy. * Ability to establish positive rapport with patrons and team members using tact and discretion. * Capable of working independently with minimal supervision. * Flexibility to work varied hours, including nights, weekends, and holidays, as needed. * Professional attitude and appearance. * Ability to identify potential issues and take immediate corrective action. * Capability to perform effectively under pressure in a fast-paced venue environment. * Competence in interpreting and following written, oral, diagram, or schedule-based instructions. * Team-oriented mindset, fostering collaboration in the workplace. Education and Experience * High School Graduate or equivalent education and experience may be considered. * At least 6 months to 1 year of experience in a customer service environment is preferred. * Ability to operate kitchen equipment as needed. Physical Demands * The employee must regularly lift and /or move up to 10 pounds. * Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to stand and walk. Work Environment * The noise level in the work environment will vary depending on events within the facility. Travel Required * This job has no travel requirements. What We Offer * Education Reimbursement * 457 Plan * CRVA University * Employee 1st Culture * CORE Values * NC Retirement System plan To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our "employee first" culture requires engagement and engagement can't happen without the voices of many talented individuals charting our direction.

Agency Dept of Health and Human Services Division O'Berry Neuro-Medical Treatment Center Job Classification Title Dental Supervisor (NS) Number Grade MH25 About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The primary purpose of the Dental Supervisor is to coordinate and insure proper dental health and oral hygiene for the residents of OBNMTC. This is accomplished through a comprehensive program that includes planning, administration and delivery of dental services and training to residents, staff, students and guardians. Knowledge Skills and Abilities/Management Preferences Salary Grade Range: $123,843 - $247,687 Annually Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. Knowledge, Skills and Abilities / Competencies: * Must be licensed to practice dentistry in the state of North Carolina and have at least two years of experience in the general practice of dentistry * Thorough knowledge of all phases of dentistry and clinical skills and physical ability to practice quality comprehensive dentistry. * Knowledge to plan, develop, and institute a preventative dental plan that maintains dental health and provides skill training to residents. * Demonstrated ability to plan, organize and supervise the work of assigned staff. * Knowledge of teaching techniques, as well as experience in various methodologies, for dental students or dental auxiliary students. * Must be able to plan and administer a sound dental budget. Position #60049407 Salary Grade MH25 This position is Exempt and is Exempt from certain provisions of the State Human Resources Act (GS 126) About O'Berry Neuro Medical Treatment Center: *************************** O'Berry Neuro-Medical Treatment Center is a specialized skilled nursing facility focused on maintaining the quality of life and dignity for adults with neurocognitive disorders, with coexisting complex medical and behavioral needs, whose level of support extends beyond which can be provided by family, or in a community living setting. Supplemental Contact Information: The North Carolina Department of Health and Human Services (DHHD) is an equal opportunity employer who embraces and employment first philosophy which consists of complying with all federal laws, state laws, and executive orders. We are committed to reviewing requests for reasonable accommodations at any time during the hiring process or while on the job. For more information about DHHS: *********************** DHHS uses the merit-based recruitment and selection plan to fill positions subject to the state human resources act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor's Executive Order 303, our agency supports second chance employment for individuals who were previously incarcerated, or justice involved. We invite all potential applicates to apply for positions for which they may be qualified. Application Process Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. * Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, work experience, and certificates & licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidates' information. * Answers to supplemental questions are not a substitute for providing all relevant information within the body of your applications. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the applications, to support your answers. * If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00pm on the closing date. * Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy. * Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "under review" and will be screened by Human Resources for the qualified applicants. The hiring process may take serval weeks. * Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your applications. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. * For a list of organizations that perform this specialized service, please visit the NACES membership website at ***************************** Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Veteran's and National Guard Preference * Applicants seeking Veteran's preference must attach a DD-214 member-4 form (certificate of release or discharge from active duty) to their applications. * Applicants seeking National Guard preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. * Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. CONTACT INFORMATION: If there are any questions about this posting, please contact Talent Acquisition at *****************************. Resumes will not be accepted in lieu of completing the application. Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Licensed to practice dentistry in the state of North Carolina and two years of experience in the general practice of dentistry. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Mishelle Smith Recruiter Email: **************************

Why Hope Services? Hope Services, LLC (a certified CABHA with a robust continuum of care for children and adolescents) is dedicated to providing and prioritizing only quality and effective service delivery for children and adolescents with mental health and/or substance abuse problems, and their families. In order to achieve this, our agency not only recruits and hires staff with experience and desire to work with our target consumer populations, but also supports and is committed to the implementation and sustainability of evidence based treatment models specific to our priority populations. Hope Services, LLC is dedicated to improving the lives of those we serve. Primary Responsibilities: provide individual and family therapy for each youth served provide clinical expertise and guidance to IIH Team members supervise IIH Team members assist with implementing a home-based behavioral support plan with the youth and his or her caregivers as indicated in the Person Centered Plan #ZP Requirements Job Requirements and Clinical Supervision: Experience working with children/adolescents is required. Ideal position for provisionally licensed professionals seeking full licensure Supervision towards licensure provided as well as training opportunities in the following evidence based treatment models: Trauma Focused - Cognitive Behavioral Therapy (TFCBT); Parent Child Interaction Therapy (PCIT); and Eco-Systemic Family Therapy (ESFT). Salary Description 54,000 -$59,000per year

Job DescriptionDescription: Why Hope Services? Hope Services, LLC (a certified CABHA with a robust continuum of care for children and adolescents) is dedicated to providing and prioritizing only quality and effective service delivery for children and adolescents with mental health and/or substance abuse problems, and their families. In order to achieve this, our agency not only recruits and hires staff with experience and desire to work with our target consumer populations, but also supports and is committed to the implementation and sustainability of evidence based treatment models specific to our priority populations. Hope Services, LLC is dedicated to improving the lives of those we serve. Primary Responsibilities: provide individual and family therapy for each youth served provide clinical expertise and guidance to IIH Team members supervise IIH Team members assist with implementing a home-based behavioral support plan with the youth and his or her caregivers as indicated in the Person Centered Plan #ZP Requirements: Job Requirements and Clinical Supervision: Experience working with children/adolescents is required. Ideal position for provisionally licensed professionals seeking full licensure Supervision towards licensure provided as well as training opportunities in the following evidence based treatment models: Trauma Focused - Cognitive Behavioral Therapy (TFCBT); Parent Child Interaction Therapy (PCIT); and Eco-Systemic Family Therapy (ESFT).