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Network Administrator jobs at NCI

- 179 jobs
  • Systems Administrator

    Keller Schroeder 4.0company rating

    Illinois jobs

    Direct Hire No C2C Direct calls and emails will NOT be returned. Apply as instructed. Keller Schroeder is seeking a Systems Administrator to work directly for our client in Southern Illinois. This role is vital in ensuring seamless IT operations, providing full end-to-end support to internal users, managing Microsoft-based infrastructure, and driving multiple concurrent IT initiatives. The ideal candidate thrives in dynamic environments and brings a service-first mindset to every task. Our client is unable to provide sponsorship at this time. Requirements: 3+ years of hands-on experience in a senior Helpdesk or SysAdmin role. Strong ability to work independently and prioritize under pressure with multiple simultaneous requests. Administration of Windows Server 2019/2022 and Windows 11 in a corporate environment. Expertise in Active Directory, including DNS, DHCP, and Group Policy Objects (GPO). Strong command of TCP/IP networking and ability to troubleshoot complex network issues. Experience with Fortinet Firewalls-configuration, management, and support. Familiarity with Microsoft 365 and Entra ID (formerly Azure AD). Solid understanding of cybersecurity best practices, including system hardening, patch management, and compliance protocols. Hands-on experience with VMware virtualization platforms. Exposure to endpoint detection and response (EDR/XDR) and SIEM technologies. Knowledge of backup and disaster recovery tools such as Veeam or Acronis. Relevant industry certifications (e.g., Microsoft, Fortinet). Scripting experience using PowerShell for automation and system management. Positive, proactive attitude and a commitment to delivering outstanding service even in high-stress scenarios. Excellent interpersonal communication skills, with a high level of organization and attention to detail. Demonstrated employment stability and willingness to make a long-term commitment. Ability to work onsite in Southern Illinois. We look forward to receiving your resume in PDF format.
    $62k-81k yearly est. 3d ago
  • IT Services Technician

    Clarity Technology Group, Inc. 4.5company rating

    Schaumburg, IL jobs

    Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others? Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Services Technician. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is a hybrid position in Schaumburg, IL. We'll Provide: A collaborative work environment with the ability to learn about many different industries Salary of $55,000-65,000 Room for professional growth Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage What You'll Do: Provide support to end users via remote support sessions and on-site Provide support for Microsoft technologies including Windows and Office 365 Configure and deploy new laptop and desktop systems Document incidents and follow resolution procedures Provide exceptional customer service at all times Skills You'll Need: 1-2 years of previous technical support experience Experience with building desktops and troubleshooting hardware issues Enjoy working as part of a collaborative team and in a fast-paced environment Analytical thinking, problem solving, and the ability to learn quickly Ability to work a light, rotating on-call schedule Technical curiosity! Associate's or Bachelor's degree in an Information Technology related field is preferred Experience with Active Directory and Group Policy a plus Ability to travel to head office in Madison, WI on occasion preferred, including one week at the start of the role Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: *******************************************************************
    $55k-65k yearly 1d ago
  • SOA Infrastructure Dev / Admin

    Blackapple 4.1company rating

    Peoria, IL jobs

    Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class IT consultancy services across the globe. We are a specialist IT consultancy offering services through our consultants/experts on a contingency basis in the UK, Europe, USA and Asia Pacific. We work with a portfolio of high profile multinational clients across all sectors. Job Description Title: SOA Infrastructure Dev / Admin Location: Peoria IL Should be able to start immediately Type of employment - TP or FT Need Resumes ASAP!! Overall 10 years of experience in Enterprise Application Servers, Web Servers, Application Deployments and Scripting. Minimum 8 years experience in Environment Installations, Administration, Deployments and Scripting in Java Application Servers, SOA Platforms and HTTP/Web servers. Minimum 5 years experience in IBM Specific Environment Installations, Administration, Deployments and Scripting in IBM SOA, BPM and WebSphere application server environments. Minimum 4 years of experience in scripting using Apache Ant, Apache Maven and Unix/Linux Shell. Minimum 2 years of experience administering and deploying solutions in a VMWare based virtual server environment. Minimum 2 years of experience working with Reverse proxy and load balancers configurations and working with Network and Firewall admin teams. Good hands-on experience (at least 4 years) in the Unix/Linux environment and Server configurations and Tuning Additional Information
    $83k-108k yearly est. 5h ago
  • Windows Administrator

    Ipsoft 4.8company rating

    Chicago, IL jobs

    IPsoft is a global managed services provider of autonomic-based services. The company's mission is to power the world through expert systems, and to that end IPsoft leverages self-learning, self-healing cognitive systems across IT Operations, Cloud Orchestration, Fraud Prevention (FAS) and Business Process Automation. The unique autonomic proposition effectively manages operations while reducing human error and providing enhanced service levels. Headquartered in New York City, IPsoft has operations in ten countries across North America, Europe and Asia Pacific supporting enterprise customers, service providers and telecommunications companies. Job Description • Diagnose and remediate issues with Windows Server Infrastructure, and related roles and features, as well as other Microsoft and third-party Windows business infrastructure applications, while identifying recurring issues which can be remediated through automation Qualifications • Troubleshoot issues related to Active Directory topology, and related features, in a complex, multi -site and/or multi-domain environment • Manage a server infrastructure with machines running Windows Server 2008, 2008 R2, 2012, and 2012 R2 • Administer VMware vSphere infrastructure and Hosted Guest Machines from Windows based administration tools, such as the vSphere client and PowerCLI • Document all troubleshooting information in ticketing system • Utilize PowerShell to configure roles and features of Microsoft products. Knowledge of PowerShell functions and scripting a plus • Execute Standard Operating Procedures as documented for a wide variety of different clients • Remote hardware diagnosis through system management technologies, such as OpenManage and iDRAC for Dell, and System Management and iLO for HP • Utilize centralized patching and configuration solution, such as WSUS and the System Center Suite Additional Information Rockstar (Preferred) Qualifications in addition to those required: • Identify recurring issues and drive automated resolution behind them • Knowledge of maintaining other virtualization solutions such as Citrix a plus • Investigate issues with Enterprise Communication and Collaboration technologies, such as Exchange, SharePoint, and Lync a plus • Manage a backup architecture using software such as NetBackup or Tivoli a plus • 2+ years' experience managing a business infrastructure with 100+ machines • Degree in computer systems or computer science preferred • Process Oriented • Team Player **Must be open to 2nd (2pm-11pm) or 3rd (10pm-7am) shift. Work schedules can vary, Tues-Sat or Sun-Thur!!
    $74k-92k yearly est. 60d+ ago
  • Windows Administrator

    Ipsoft 4.8company rating

    Chicago, IL jobs

    IPsoft is a global managed services provider of autonomic-based services. The company's mission is to power the world through expert systems, and to that end IPsoft leverages self-learning, self-healing cognitive systems across IT Operations, Cloud Orchestration, Fraud Prevention (FAS) and Business Process Automation. The unique autonomic proposition effectively manages operations while reducing human error and providing enhanced service levels. Headquartered in New York City, IPsoft has operations in ten countries across North America, Europe and Asia Pacific supporting enterprise customers, service providers and telecommunications companies. Job Description • Diagnose and remediate issues with Windows Server Infrastructure, and related roles and features, as well as other Microsoft and third-party Windows business infrastructure applications, while identifying recurring issues which can be remediated through automation Qualifications • Troubleshoot issues related to Active Directory topology, and related features, in a complex, multi -site and/or multi-domain environment • Manage a server infrastructure with machines running Windows Server 2008, 2008 R2, 2012, and 2012 R2 • Administer VMware vSphere infrastructure and Hosted Guest Machines from Windows based administration tools, such as the vSphere client and PowerCLI • Document all troubleshooting information in ticketing system • Utilize PowerShell to configure roles and features of Microsoft products. Knowledge of PowerShell functions and scripting a plus • Execute Standard Operating Procedures as documented for a wide variety of different clients • Remote hardware diagnosis through system management technologies, such as OpenManage and iDRAC for Dell, and System Management and iLO for HP • Utilize centralized patching and configuration solution, such as WSUS and the System Center Suite Additional Information Rockstar (Preferred) Qualifications in addition to those required: • Identify recurring issues and drive automated resolution behind them • Knowledge of maintaining other virtualization solutions such as Citrix a plus • Investigate issues with Enterprise Communication and Collaboration technologies, such as Exchange, SharePoint, and Lync a plus • Manage a backup architecture using software such as NetBackup or Tivoli a plus • 2+ years' experience managing a business infrastructure with 100+ machines • Degree in computer systems or computer science preferred • Process Oriented • Team Player **Must be open to 2nd (2pm-11pm) or 3rd (10pm-7am) shift. Work schedules can vary, Tues-Sat or Sun-Thur!!
    $74k-92k yearly est. 5h ago
  • Collaboration Infrastructure Administrator

    Collabera 4.5company rating

    Moline, IL jobs

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Primary Responsibilities: As a Collaboration Infrastructure Administrator within the Deere & Company, Collaboration Services team, you will lead in the design, installation, and support of the Deere and Company collaboration technologies including video and audio conferencing, and systems for conference, training, and meeting rooms. In this position you will: • Engineer an infrastructure design that promotes delivery of Collaboration services. Services include: video conferencing and audio conferencing integration. • Evaluate and continuously improve the infrastructure to maintain alignment with business needs. • Provide Tier II and III enterprise Collaboration problem analysis and recovery to ensure availability of global collaboration services. • Provides technical system support potentially off shift as required. • Provide consulting to leadership for existing and future/proposed architectures. • Manage small to medium sized Projects • Participate in scoping, planning, & prioritizing work • Take initiative to research, learn, and test emerging technologies • Cross train with other subject matter experts. Qualifications Required Skills • Experience with implementing Infrastructure for audio and video sharing. • In depth knowledge of supporting conferencing systems, such as: Codian Video Bridging, Cisco, Tandberg & Polycom video conferencing, SIP, audio and video Codecs • Understanding of audio & video devices: cameras, video switching, scaling, & processing, video displays, projectors, microphones, audio mixers, speaker systems. • Experience with desktop client software, audio & video hardware. • Experience with OS and Platforms: Windows servers & clients, IIS, Exchange/Outlook. • Excellent interpersonal and communication skills. • Excellent project management skills. Desired Skills • Familiarity with Lync conferencing services & technologies. • Candidate must be located at computer center in Moline, Fulltime telework cannot be accommodated for this position. Additional Information If you are interested kindly contact: Jeff Demaala ************
    $79k-103k yearly est. 60d+ ago
  • Mainframe network Admin

    Krg Technology 4.0company rating

    Chicago, IL jobs

    · Configuration and administration of IBM z/OS mainframe network software. · Configuration and administration of network related 3rd party system software. · Provision of technical support for Mainframe Networking issues during the normal working day and out of hours on call support. · Act as a Mainframe Networking resource for internal and external projects. · Monitor the performance of mainframe networking components and instigate remedial action. · Production of clear technical documentation as appropriate · Compliance with all local, regional, global and regulatory policies, processes and procedures. Requirements: · Experienced technician with basic skills in most and more advanced skills in some of the following: · TCP/IP and associated products/protocols · SNA, VTAM, APPN/Enterprise Extender · Connect Direct and other file transfer products · Session Management products eg. TPX, Teleview, CL/Supersession · Network Management products eg. NETVIEW, Netmaster/TCPIP · Print server products eg. VPS · Must be a self-starter, but also a completer/finisher who ensures that tasks/projects are fully completed with the necessary updates to documentation. · Well organized and able to keep a number of activities in progress in parallel, balancing priorities as necessary, in particular between support and project work. · Ability to communicate clearly at all levels while working either individually or as a team player is essential. Additional Information All your information will be kept confidential according to EEO guidelines.
    $61k-82k yearly est. 60d+ ago
  • Network/Systems Administrator

    Argonne National Laboratory 4.6company rating

    Lemont, IL jobs

    Argonne has an opportunity to serve as the System Administrator of the classified National Security Systems (NSS) for the Security Programs Facility (SPF). Develop, integrate, deploy and maintain other security related applications with a focus of centralization and automation of division related applications. Design, configure, implement, and maintain the secure operating systems, networks, and applications for the SPF classified NSS. **Position Requirements** Required Knowledge, Skills and Abilities: + Due to the nature of the work, this position requires an active **DOE Q‑level security clearance** at the time of hire. Applicants must currently hold, and be able to maintain, a DOE Q‑level clearance. A "Q" clearance, or Q access authorization, is a security clearance granted by the U.S. Department of Energy (DOE). It's functionally equivalent to a **Top Secret clearance** , allowing access to information classified up to that level, but also grants access to Restricted Data (RD) and Special Nuclear Material (SNM) + To perform the essential functions of this position successful applicants must **provide proof of U.S. citizenship** , which is required to comply with federal regulations and contract. + Knowledge and demonstrated expertise administering a networked computer environment. Including hardware and software operation, troubleshooting, and maintenance. + Knowledge of designing, planning and implementing cabling, racking, hardware, and software upgrades. + Experience with the administration of common Windows Server Domain Services such as Active Directory, DNS, DHCP, File and Print Servers, Remote Desktop Session Host, and Group Policy. + Experience with maintenance routines such as monthly security and vulnerability patching, firmware and driver updates, and routine backup schedules. + Knowledge and experience with virtualization technologies, virtual hardware environments, virtual machines (ProxMox, VMware ESXi, Microsoft Hyper-V) + Ability to configure, implement, and maintain information systems to meet National Institute of Standards and Technology (NIST) 800-53 Security and Privacy Controls for Information Systems and Organizations + Experience with the application of Secure Technical Implementation Guides (STIGs), Security Content Automation Protocol (SCAP), and/or Center for Internet Security (CIS) Baselines + Experience with vulnerability scanning and remediation using Nessus or similar tools. + Experience with Multifactor authentication (MFA) technologies such as RSA SecureID and Smart Card PKI Programs. + Knowledge and experience with installing, configuring, and troubleshooting network encryption devices. Assist with device maintenance and transferring electronic keys. + Ability to manage multiple concurrent tasks and balance conflicting priorities. + Ability to work effectively as a team member. + Strong customer service skills in providing user support to research and scientific staff. Preparing tools, resources, and documentation describing national security system services and capabilities. + Verbal and written communication skills and ability to develop detailed documentation. + Skill and experience in analyzing and recommending cost-beneficial technological upgrades to network and for centralization and automation of division related applications. + Ability to model Argonne's Core Values: Impact, Safety, Respect, Integrity, and Teamwork. Education: + This position is at a PT3 level in our Career Framework: Bachelor's degree and 4+ years of experience, or Master's degree and 2+ years of experience or equivalent Preferred Skills: + Prior experience managing and supporting classified networks. + Experience implementing RSA Authentication Manager Virtual Appliances in a networked environment. + Experience using Veritas NetBackup, Veeam, or similar enterprise backup solutions. + Familiarity with Linux Server Operating Systems such as RHEL, Rocky, Ubuntu Pro + Experience with the configuration and maintenance of Cisco switches using the Cisco IOS Command-Line Interface (CLI) + Familiarity with security information and event management (SIEM) tools such as Elasticsearch, Logstash, and Kibana (ELK), Solarwinds Security Event Manager, and Splunk. + Knowledge and experience with NIST Special Publications 800-18 Guide for Developing Security Plans for Federal Information Systems and SP 800-37 Rev. 2 Risk Management Framework. + Experience with Wyse Device Manager (WDM) and thin client configuration and deployment. This position description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties and responsibilities required of job incumbent. Consequently, job incumbent may be required to perform other duties as assigned. **Job Family** Professional Technical (PT) **Job Profile** Computing Security 3 **Worker Type** Regular **Time Type** Full time The expected hiring range for this position is $83,264.00 - $131,343.03. Please note that the pay range information is a general guideline only. The pay offered to a selected candidate will be determined based on factors such as, but not limited to, the scope and responsibilities of the position, the qualifications of the selected candidate, business considerations, internal equity, and external market pay for comparable jobs. Additionally, comprehensive benefits are part of the total rewards package. Click here (******************************************** to view Argonne employee benefits! _As an equal employment opportunity employer, and in accordance with our core values of impact, safety, respect, integrity and teamwork, Argonne National Laboratory is committed to a safe and welcoming workplace that fosters collaborative scientific discovery and innovation. Argonne encourages everyone to apply for employment. Argonne is committed to nondiscrimination and considers all qualified applicants for employment without regard to any characteristic protected by law._ _Argonne employees, and certain guest researchers and contractors, are subject to particular restrictions related to participation in Foreign Government Sponsored or Affiliated Activities, as defined and detailed in United States Department of Energy Order 486.1A. You will be asked to disclose any such participation in the application phase for review by Argonne's Legal Department._ _All Argonne offers of employment are contingent upon a background check that includes an assessment of criminal conviction history conducted on an individualized and case-by-case basis. Please be advised that Argonne positions require upon hire (or may require in the future) for the individual be to obtain a government access authorization that involves additional background check requirements. Failure to obtain or maintain such government access authorization could result in the withdrawal of a job offer or future termination of employment._
    $83.3k-131.3k yearly 22d ago
  • Network/Systems Administrator

    Argonne National Laboratory 4.6company rating

    Lemont, IL jobs

    Argonne has an opportunity to serve as the System Administrator of the classified National Security Systems (NSS) for the Security Programs Facility (SPF). Develop, integrate, deploy and maintain other security related applications with a focus of centralization and automation of division related applications. Design, configure, implement, and maintain the secure operating systems, networks, and applications for the SPF classified NSS. Position Requirements Required Knowledge, Skills and Abilities: * Due to the nature of the work, this position requires an active DOE Q‑level security clearance at the time of hire. Applicants must currently hold, and be able to maintain, a DOE Q‑level clearance. A "Q" clearance, or Q access authorization, is a security clearance granted by the U.S. Department of Energy (DOE). It's functionally equivalent to a Top Secret clearance, allowing access to information classified up to that level, but also grants access to Restricted Data (RD) and Special Nuclear Material (SNM) * To perform the essential functions of this position successful applicants must provide proof of U.S. citizenship, which is required to comply with federal regulations and contract. * Knowledge and demonstrated expertise administering a networked computer environment. Including hardware and software operation, troubleshooting, and maintenance. * Knowledge of designing, planning and implementing cabling, racking, hardware, and software upgrades. * Experience with the administration of common Windows Server Domain Services such as Active Directory, DNS, DHCP, File and Print Servers, Remote Desktop Session Host, and Group Policy. * Experience with maintenance routines such as monthly security and vulnerability patching, firmware and driver updates, and routine backup schedules. * Knowledge and experience with virtualization technologies, virtual hardware environments, virtual machines (ProxMox, VMware ESXi, Microsoft Hyper-V) * Ability to configure, implement, and maintain information systems to meet National Institute of Standards and Technology (NIST) 800-53 Security and Privacy Controls for Information Systems and Organizations * Experience with the application of Secure Technical Implementation Guides (STIGs), Security Content Automation Protocol (SCAP), and/or Center for Internet Security (CIS) Baselines * Experience with vulnerability scanning and remediation using Nessus or similar tools. * Experience with Multifactor authentication (MFA) technologies such as RSA SecureID and Smart Card PKI Programs. * Knowledge and experience with installing, configuring, and troubleshooting network encryption devices. Assist with device maintenance and transferring electronic keys. * Ability to manage multiple concurrent tasks and balance conflicting priorities. * Ability to work effectively as a team member. * Strong customer service skills in providing user support to research and scientific staff. Preparing tools, resources, and documentation describing national security system services and capabilities. * Verbal and written communication skills and ability to develop detailed documentation. * Skill and experience in analyzing and recommending cost-beneficial technological upgrades to network and for centralization and automation of division related applications. * Ability to model Argonne's Core Values: Impact, Safety, Respect, Integrity, and Teamwork. Education: * This position is at a PT3 level in our Career Framework: Bachelor's degree and 4+ years of experience, or Master's degree and 2+ years of experience or equivalent Preferred Skills: * Prior experience managing and supporting classified networks. * Experience implementing RSA Authentication Manager Virtual Appliances in a networked environment. * Experience using Veritas NetBackup, Veeam, or similar enterprise backup solutions. * Familiarity with Linux Server Operating Systems such as RHEL, Rocky, Ubuntu Pro * Experience with the configuration and maintenance of Cisco switches using the Cisco IOS Command-Line Interface (CLI) * Familiarity with security information and event management (SIEM) tools such as Elasticsearch, Logstash, and Kibana (ELK), Solarwinds Security Event Manager, and Splunk. * Knowledge and experience with NIST Special Publications 800-18 Guide for Developing Security Plans for Federal Information Systems and SP 800-37 Rev. 2 Risk Management Framework. * Experience with Wyse Device Manager (WDM) and thin client configuration and deployment. This position description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties and responsibilities required of job incumbent. Consequently, job incumbent may be required to perform other duties as assigned. Job Family Professional Technical (PT) Job Profile Computing Security 3 Worker Type Regular Time Type Full time The expected hiring range for this position is $83,264.00 - $131,343.03. Please note that the pay range information is a general guideline only. The pay offered to a selected candidate will be determined based on factors such as, but not limited to, the scope and responsibilities of the position, the qualifications of the selected candidate, business considerations, internal equity, and external market pay for comparable jobs. Additionally, comprehensive benefits are part of the total rewards package. Click here to view Argonne employee benefits! As an equal employment opportunity employer, and in accordance with our core values of impact, safety, respect, integrity and teamwork, Argonne National Laboratory is committed to a safe and welcoming workplace that fosters collaborative scientific discovery and innovation. Argonne encourages everyone to apply for employment. Argonne is committed to nondiscrimination and considers all qualified applicants for employment without regard to any characteristic protected by law. Argonne employees, and certain guest researchers and contractors, are subject to particular restrictions related to participation in Foreign Government Sponsored or Affiliated Activities, as defined and detailed in United States Department of Energy Order 486.1A. You will be asked to disclose any such participation in the application phase for review by Argonne's Legal Department. All Argonne offers of employment are contingent upon a background check that includes an assessment of criminal conviction history conducted on an individualized and case-by-case basis. Please be advised that Argonne positions require upon hire (or may require in the future) for the individual be to obtain a government access authorization that involves additional background check requirements. Failure to obtain or maintain such government access authorization could result in the withdrawal of a job offer or future termination of employment.
    $83.3k-131.3k yearly Auto-Apply 22d ago
  • Support Engineer | Trading Technologies

    Trading Technologies International, Inc. 4.5company rating

    Chicago, IL jobs

    We are looking for an experienced Customer Support Engineer to join our global support team providing a superior level of support for our high quality trading platform. This role involves troubleshooting critical time sensitive issues with the use of log files and issue replication while delivering first class customer service and building solid relationships with our clients. The successful candidate will be familiar with working within a SAAS model and will need to coordinate and work closely with various teams to solve complex platform issues with either TT's backend components and architecture or front-end application. We're looking for confident, talented and energetic people who thrive in a problem-solving environment and who have a passion for technology and delivering excellent customer service. The ideal candidate will excel at navigating relationships with clients to troubleshoot all aspects of our platform and will have a strong desire for continued growth. Competitive Salary range of $50-80k per year. What Will You Be Involved With? * Enter TT's new hire training program and become knowledgeable in; * TT's platform functionality * Fundamentals of our infrastructure and architecture * TT's Support processes and tools * Maintaining the global ticketing queue * Managing tier 1 customers * Providing a deeper level of Support with continued mentoring * A deep routed knowledge of our all products * The ability to manage most issues that may be passed to you * A clear understanding of your chosen direction of your career at TT. * Be the first point of contact and be responsible for providing BAU support by becoming a knowledgeable resource across TT's platform and technical architecture to an expert level * Provide 1st class customer support via TT's in-app feedback and via the phone. * Collaborate closely with Engineering and Site Reliability teams to resolve all reported issues quickly and efficiently. * Efficiently manage multiple incidents within the ticketing system providing timely, regular and informative updates regarding status and issue resolution. * Become an expert at analyzing both front-end and back-end logs * Replicate software issues to diagnose and resolve incidents quickly * Perform impact analysis and ensure investigations are treated with the appropriate priority * Continual learning of new product features and functionality and the TT architecture. * Maintain and extend our knowledge base * Undertake and own any required projects What Will You Bring to the Table? * 0- 3 years of experience in a technical support-based role, with direct experience troubleshooting software issues * Incident, problem and service outage management experience * Preferred financial background, ideally in supporting a derivatives trading platform or equivalent market knowledge and an understanding of the crypto markets. * Competent IT literacy around Windows and/OS X is required * Familiarity with FIX Protocol 4.2 or higher * Exceptional customer service and interpersonal skills. Both written and verbal. This is a critical function of the role * Provide operational coverage based on business needs. This will include occasional weekend and work outside of standard business hours * Be a self starter and possess the ability to simultaneously work autonomously and to also collaborate within a highly team-driven environment * Investigation and diagnostic skills, and an enthusiastic ability to problem solve * Knowledge of any of the follow is a bonus: C++, Wireshark, Kibana and Servicenow What We Bring to the Table Compensation: $50,000 - $60,000 / year * Competitive benefits, including medical, dental, vision, FSA, HSA, 401(k) and pre-tax transit/parking * Flexible work schedules - with some remote work * 22 PTO (paid time off) days per year with the ability to roll over days into the following year, one day per year available for volunteering, 2 Training days per year to allow uninterrupted professional development, 1 additional PTO day added during a milestone year, robust paid holiday schedule with early dismissal, generous parental leave (for all genders and staff, including adoptive parents), and backup child and pet care as well as tutoring services * The company provided top-of-the-line tech resources and a tech accessories budget for monitors, headphones, keyboards, office equipment. * Milestone anniversary bonuses * Stipend and subsidy contributions toward personally-owned cell phones and laptops, gym memberships, and health/wellness initiatives (including discounted healthcare premiums and healthy meal delivery program. Trading Technologies is a Software-as-a-Service (SaaS) technology platform provider to the global capital markets industry. The company's award-winning TT platform connects to the world's major international exchanges and liquidity venues in listed derivatives alongside a growing number of asset classes, including fixed income and cryptocurrencies. The TT platform delivers advanced tools for trade execution and order management, market data solutions, analytics, trade surveillance, risk management, and infrastructure services to the world's leading sell-side institutions, buy-side firms, and exchanges. The company's blue-chip client base includes Tier 1 banks as well as brokers, money managers, hedge funds, proprietary traders, Commodity Trading Advisors (CTAs), commercial hedgers, and risk managers. These firms rely on the TT ecosystem to manage their end-to-end trading operations. In addition, exchanges utilize TT's technology to deliver innovative solutions to their market participants. TT also strategically partners with technology companies to make their complementary offerings available to Trading Technologies' global client base through the TT ecosystem. Trading Technologies (TT) is an equal-opportunity employer. Equal employment has been, and continues to be, a required practice at the Company. Trading Technologies' practice of equal employment opportunity is to recruit, hire, train, promote, and base all employment decisions on ability rather than race, color, religion, national origin, sex/gender orientation, age, disability, sexual orientation, genetic information or any other protected status. Additionally, TT participates in the E-Verify Program for US offices.
    $50k-80k yearly Auto-Apply 24d ago
  • Network Technician

    Collabera 4.5company rating

    North Chicago, IL jobs

    Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Candidate must have hands-on expert knowledge and full understanding of the Active Directory architecture. A successful candidate must have Active Directory experience at the object and enterprise level for group policy. The following skills must exist in a candidate; strong networking experience, strong support skills for DNS, DHCP and WINS, strong understanding of network security audits and intrusion testing, strong capabilities to test MS hotfixes and service packs against the Active Directory and expert knowledge of FRS and Active Directory replication. Experience in the following software is key; MOM, Bindview, ADMT. Windows 2000 certified and experience with Active Directory tools such as LDAP Queries and data exports, ADSI Edit, LDIF, and directory scripting with VBScript is a plus. Qualifications The position requires at least 6 years of MS experience with at least 3 years of senior level implementation and support skills in Active Directory. The candidate must be customer-focused. The candidate must demonstrate strong teamwork, communication, problem solving, organization, documentation and process management skills. Additional Information Looking for candidates in Medical device industry background
    $63k-82k yearly est. 60d+ ago
  • RHEL/Windows System Administrator - Fulltime/Permanent

    Fabergent 4.0company rating

    Belleville, IL jobs

    Regardless of the size of your HR staff, it always feels like you're spending too much time searching for qualified candidates and reviewing resumes. We meet our clients' IT staffing challenges by leveraging the collective experience and expertise of our recruitment team and consultant base. Job Description Description: So what is required of an RHEL/Windows System Administrator on a day to day basis? •Maintains smooth operation of multi-user computer systems, including coordination with network engineers. •Sets up administrator and service accounts, maintains system documentation, tunes system performance, installs system-wide software, and allocates mass storage space. Interacts with users and evaluates vendor products. •Makes recommendations to purchase hardware and software, coordinates installation, and provides backup recovery. •Develops and monitors policies and standards for allocation related to the use of computing resources. •Supervises and manages daily activities of configuration and operation of business systems, RHEL 6/7 and/or Windows 2008 •Optimizes system operation and resource use, and performs system capacity analysis and planning. •Provides assistance to users in accessing and using business systems. •Install delivered custom software for test and evaluation •Demonstrates very good oral and written communication skills Qualifications To qualify, you must meet these basic qualifications: •BS or equivalent + 5 yrs related experience, or MS + 3 yrs related experience •Must have an active Secret clearance. •Must have primary Red Hat Enterprise Linux (RHEL) - Red Hat Enterprise 6.x experience (Windows Secondary), Microsoft Windows, and Virtual Servers. •Needs hands on experience installing new custom software, troubleshooting, patching OS and installing application patches, STIGs in the escalation tier of support. The environment is 2000+ mixed physical and VM servers. •Nice to Have: Public Key Infrastructure (PKI) and Defense Community •Certification: CompTIA Security+ Certification Proficient in the following: •RHEL 6 and above •Proficient in Windows 2008 R2 and above •Bash Scripting •VBScript •Powershell •ESXi 5.x and above •Active Directory 2008 and above •Active Directory Group Policy •Basic Database Design Additional Information All your information will be kept confidential according to EEO guidelines.
    $65k-81k yearly est. 5h ago
  • Telephony Network Specialist

    ZP Group 4.0company rating

    Scott Air Force Base, IL jobs

    Piper Companies is seeking a Telephony Network Specialist to join a leading telecommunications company to modify and troubleshoot advanced voice solutions in a customer facing role onsite five days per week at Scott Air Force Base, Illinois . The ideal Telephony Network Specialist will have strong experience in unified communications platforms that deliver voice and multimedia services across IP-based networks. Responsibilities for the Telephony Network Specialist: * Configure and integrate VoIP telephony products and related systems into enterprise environments. * Conduct extended lab evaluations of new software and hardware to ensure compatibility and performance. * Provide critical assistance on high-priority projects, ensuring timely and accurate delivery. * Perform fault isolation, issue triage, investigation, replication, and resolution of complex telephony and SIP-related issues. * Collaborate with support and product teams to resolve escalated technical challenges and implement best practices. Qualifications for the Telephony Network Specialist: * 5+ years of experience in telephony or network engineering supporting enterprise-level voice systems. * Must be a U.S. citizen with an active Secret clearance. * Strong understanding of TDM telephony, VoIP/SIP protocols and Application Server * Practical experience with telephony migrations, troubleshooting, and system upgrades. * Compliance with DoD 8140 and possession of CompTIA Security+ certification. Compensation/Benefits for the Telephony Network Specialist: * Salary Range: $95,000 - $115,000 annually * Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave (as required by law), and Holidays. This job opens for applications on 12/5/2025. Applications will be accepted for at least 30 days from the posting date. Keywords: Telephony Network Specialist, VoIP, SIP, TDM Migration, DoD 8140, CompTIA Security+, Secret Clearance, Scott Air Force Base, Unified Communications, Voice Systems Engineer, Application Server #LI-BR1 #LI-ON SITE
    $95k-115k yearly 8d ago
  • Network and Systems Administrator

    Cai 4.8company rating

    Evanston, IL jobs

    **Req number:** R6271 **Employment type:** Full time **Worksite flexibility:** Onsite **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Network and Systems Administrator ready to take us to the next level! If you have strong Windows server administration experience, hardware/software troubleshooting skills, and are looking for your next career move, apply now. **Job Description** We are looking for a **Network and Systems Administrator.** This position will be full-time and onsite in **Evanston, Illinois** . This position is contract to hire. This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer. **Core working hours are Monday - Friday 8:30am - 4:30pm. This is a 35-hour work week position.** Our client is seeking an experienced individual with strong analytical and troubleshooting skills to install, configure, and support the corporation's local area network (LAN), wide area network (WAN), and internet systems. This individual will be responsible for monitoring daily activities to ensure network availability to all system users and will perform necessary maintenance to support network availability. This person will also monitor and test website performance to ensure all corporate websites operate correctly and without interruption. This individual will also assist in network troubleshooting, analysis, planning, and coordination between network and data communications hardware and software. This person will work closely with the Information Technology (IT) department management to ensure that all systems are responding within prescribed service levels. The corporation's IT environment is currently a complex environment consisting of Windows .NET, Java, AS/400 systems, and SaaS-based enterprise applications. There are many custom-built, in-house applications using AS/400 RPG applications, .NET C#, and Java. The database environment consists of SQL Server, PostgreSQL and DB2. The corporation's systems are hosted primarily using VMware in the private cloud with an external third-party hosting provider. The office environment consists of Windows 11 desktop computers and laptops. **What You'll Do** + Design, configure, test, and maintain computer hardware, networking software, and operating systems software, including peripherals such as copiers, printers, telephony, and other office equipment + Implement operating system and technology application installs and upgrades + Maintain logs related to network functions and maintenance and repair records + Perform data backups and restores, including disaster recovery operations + Conduct software deployments to Windows-based applications for new features and bug fixes + Coordinate and plan hardware installations and upgrades to network equipment and servers + Perform routine network startup and shutdown procedures and maintain related internal controls + Coordinate, plan, negotiate, and execute necessary purchases and repairs with vendors/contractors and corporate personnel + Be on call 24x7 to address any critical IT needs that arise + Perform various other duties as assigned by the management team **What You'll Need** Required: + Bachelor's degree in computer science or a related field + 3-5 years of experience with Windows server administration + 3-5 years of experience in desktop/network/hardware and software support + Strong verbal and written communication skills with the ability to interact with a diverse group of executives, managers, staff, and vendors/contractors in a very detail-oriented professional organization with extremely high standards + Proven ability to interact in a positive and collaborative working environment with corporate, business, vendor/contractor, and technical resources + Experience with customer relations and personal service including customer needs assessment, professional customer engagement, efficient and effective resolution, and ensuring customer satisfaction + Willingness to learn from other team members and grow through experience + Experience with Windows server administration such as Microsoft Management Console (MMC), Server Manager, PowerShell, and Windows Services + Working knowledge of Active Directory domain and trusts + Experience with DNS and networking protocols + Experience with server virtualization such as VMWare and Hyper-V + Experience supporting Windows 11 users + Be familiar with and have working experience onboarding and offboarding users + Ability to maintain Microsoft applications on desktops and servers + Ability to maintain Office 365 and MS Office products such as Outlook email + Ability to deploy and support application installations + Meticulous planning and documentation of technical support operations + Knowledge of software licensing, maintenance, and hardware warranties + Working knowledge of invoices, renewals, purchase orders, and associated paperwork and processes + Good practical knowledge of Cybersecurity, Website Certificates, Antivirus software and Multi-Factor Authentication (MFA) + Ability to work independently and with groups, with limited supervision Preferred: + Knowledge of Linux / Unix + Knowledge of firewall configurations, Cisco / Meraki equipment is a major plus **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#LI-NA1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $50 - $60 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $50-60 hourly 60d+ ago
  • Network and Systems Administrator

    Computer Aid 4.8company rating

    Evanston, IL jobs

    Req number: R6271 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Network and Systems Administrator ready to take us to the next level! If you have strong Windows server administration experience, hardware/software troubleshooting skills, and are looking for your next career move, apply now. Job Description We are looking for a Network and Systems Administrator. This position will be full-time and onsite in Evanston, Illinois. This position is contract to hire. This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer. Core working hours are Monday - Friday 8:30am - 4:30pm. This is a 35-hour work week position. Our client is seeking an experienced individual with strong analytical and troubleshooting skills to install, configure, and support the corporation's local area network (LAN), wide area network (WAN), and internet systems. This individual will be responsible for monitoring daily activities to ensure network availability to all system users and will perform necessary maintenance to support network availability. This person will also monitor and test website performance to ensure all corporate websites operate correctly and without interruption. This individual will also assist in network troubleshooting, analysis, planning, and coordination between network and data communications hardware and software. This person will work closely with the Information Technology (IT) department management to ensure that all systems are responding within prescribed service levels. The corporation's IT environment is currently a complex environment consisting of Windows .NET, Java, AS/400 systems, and SaaS-based enterprise applications. There are many custom-built, in-house applications using AS/400 RPG applications, .NET C#, and Java. The database environment consists of SQL Server, PostgreSQL and DB2. The corporation's systems are hosted primarily using VMware in the private cloud with an external third-party hosting provider. The office environment consists of Windows 11 desktop computers and laptops. What You'll Do * Design, configure, test, and maintain computer hardware, networking software, and operating systems software, including peripherals such as copiers, printers, telephony, and other office equipment * Implement operating system and technology application installs and upgrades * Maintain logs related to network functions and maintenance and repair records * Perform data backups and restores, including disaster recovery operations * Conduct software deployments to Windows-based applications for new features and bug fixes * Coordinate and plan hardware installations and upgrades to network equipment and servers * Perform routine network startup and shutdown procedures and maintain related internal controls * Coordinate, plan, negotiate, and execute necessary purchases and repairs with vendors/contractors and corporate personnel * Be on call 24x7 to address any critical IT needs that arise * Perform various other duties as assigned by the management team What You'll Need Required: * Bachelor's degree in computer science or a related field * 3-5 years of experience with Windows server administration * 3-5 years of experience in desktop/network/hardware and software support * Strong verbal and written communication skills with the ability to interact with a diverse group of executives, managers, staff, and vendors/contractors in a very detail-oriented professional organization with extremely high standards * Proven ability to interact in a positive and collaborative working environment with corporate, business, vendor/contractor, and technical resources * Experience with customer relations and personal service including customer needs assessment, professional customer engagement, efficient and effective resolution, and ensuring customer satisfaction * Willingness to learn from other team members and grow through experience * Experience with Windows server administration such as Microsoft Management Console (MMC), Server Manager, PowerShell, and Windows Services * Working knowledge of Active Directory domain and trusts * Experience with DNS and networking protocols * Experience with server virtualization such as VMWare and Hyper-V * Experience supporting Windows 11 users * Be familiar with and have working experience onboarding and offboarding users * Ability to maintain Microsoft applications on desktops and servers * Ability to maintain Office 365 and MS Office products such as Outlook email * Ability to deploy and support application installations * Meticulous planning and documentation of technical support operations * Knowledge of software licensing, maintenance, and hardware warranties * Working knowledge of invoices, renewals, purchase orders, and associated paperwork and processes * Good practical knowledge of Cybersecurity, Website Certificates, Antivirus software and Multi-Factor Authentication (MFA) * Ability to work independently and with groups, with limited supervision Preferred: * Knowledge of Linux / Unix * Knowledge of firewall configurations, Cisco / Meraki equipment is a major plus Physical Demands * Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards * Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. * Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor #LI-NA1 Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $50 - $60 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $50-60 hourly 18d ago
  • Network and Systems Administrator

    Cai 4.8company rating

    Illinois jobs

    Req number: R6271 Employment type: Full time Worksite flexibility: OnsiteWho we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Network and Systems Administrator ready to take us to the next level! If you have strong Windows server administration experience, hardware/software troubleshooting skills, and are looking for your next career move, apply now. Job Description We are looking for a Network and Systems Administrator. This position will be full-time and onsite in Evanston, Illinois. This position is contract to hire. This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer. Core working hours are Monday - Friday 8:30am - 4:30pm. This is a 35-hour work week position. Our client is seeking an experienced individual with strong analytical and troubleshooting skills to install, configure, and support the corporation's local area network (LAN), wide area network (WAN), and internet systems. This individual will be responsible for monitoring daily activities to ensure network availability to all system users and will perform necessary maintenance to support network availability. This person will also monitor and test website performance to ensure all corporate websites operate correctly and without interruption. This individual will also assist in network troubleshooting, analysis, planning, and coordination between network and data communications hardware and software. This person will work closely with the Information Technology (IT) department management to ensure that all systems are responding within prescribed service levels. The corporation's IT environment is currently a complex environment consisting of Windows .NET, Java, AS/400 systems, and SaaS-based enterprise applications. There are many custom-built, in-house applications using AS/400 RPG applications, .NET C#, and Java. The database environment consists of SQL Server, PostgreSQL and DB2. The corporation's systems are hosted primarily using VMware in the private cloud with an external third-party hosting provider. The office environment consists of Windows 11 desktop computers and laptops. What You'll Do Design, configure, test, and maintain computer hardware, networking software, and operating systems software, including peripherals such as copiers, printers, telephony, and other office equipment Implement operating system and technology application installs and upgrades Maintain logs related to network functions and maintenance and repair records Perform data backups and restores, including disaster recovery operations Conduct software deployments to Windows-based applications for new features and bug fixes Coordinate and plan hardware installations and upgrades to network equipment and servers Perform routine network startup and shutdown procedures and maintain related internal controls Coordinate, plan, negotiate, and execute necessary purchases and repairs with vendors/contractors and corporate personnel Be on call 24x7 to address any critical IT needs that arise Perform various other duties as assigned by the management team What You'll Need Required: Bachelor's degree in computer science or a related field 3-5 years of experience with Windows server administration 3-5 years of experience in desktop/network/hardware and software support Strong verbal and written communication skills with the ability to interact with a diverse group of executives, managers, staff, and vendors/contractors in a very detail-oriented professional organization with extremely high standards Proven ability to interact in a positive and collaborative working environment with corporate, business, vendor/contractor, and technical resources Experience with customer relations and personal service including customer needs assessment, professional customer engagement, efficient and effective resolution, and ensuring customer satisfaction Willingness to learn from other team members and grow through experience Experience with Windows server administration such as Microsoft Management Console (MMC), Server Manager, PowerShell, and Windows Services Working knowledge of Active Directory domain and trusts Experience with DNS and networking protocols Experience with server virtualization such as VMWare and Hyper-V Experience supporting Windows 11 users Be familiar with and have working experience onboarding and offboarding users Ability to maintain Microsoft applications on desktops and servers Ability to maintain Office 365 and MS Office products such as Outlook email Ability to deploy and support application installations Meticulous planning and documentation of technical support operations Knowledge of software licensing, maintenance, and hardware warranties Working knowledge of invoices, renewals, purchase orders, and associated paperwork and processes Good practical knowledge of Cybersecurity, Website Certificates, Antivirus software and Multi-Factor Authentication (MFA) Ability to work independently and with groups, with limited supervision Preferred: Knowledge of Linux / Unix Knowledge of firewall configurations, Cisco / Meraki equipment is a major plus Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor #LI-NA1 Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $50 - $60 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $50-60 hourly Auto-Apply 60d+ ago
  • Network Engineer, Operations and Support

    Meta 4.8company rating

    Springfield, IL jobs

    The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future 3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies 4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers 5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems 6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code 7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures 8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites 9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes 10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base 11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners 12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering) 13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management 14. Travel: International and Domestic travel may be required up to 15 percent **Minimum Qualifications:** Minimum Qualifications: 15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale 16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience 17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios 18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure 19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript 20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers 21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results 22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements 23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience **Preferred Qualifications:** Preferred Qualifications: 24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses. 25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels. 26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors. 27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems. 28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams. 29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations. 30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines. 31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $133k-190k yearly 60d+ ago
  • Technical Support Engineer

    Outform Group, Inc. 4.4company rating

    Chicago, IL jobs

    Job Description$35.00 to $45.00/hour We're seeking a hands-on Technical Support Engineer to keep our innovative in-store technology projects running smoothly. This role focuses on the technical execution and field support of retail technology deployments, particularly LED video wall installations and complex device configurations for major retailers. You'll own the full lifecycle of technical tasks-from configuring computers and setting up displays to validate field issues, testing new content, and providing rapid-response field support when issues arise. Outform's technology team works across diverse hardware and software solutions in retail environments. You won't be expected to know everything, but you must have a genuine interest in technology and the drive to dive in, troubleshooting, and figure out things. If you enjoy solving problems under pressure and take pride in keeping deployments moving forward, this is your role. Responsibilities Hands-On Technical Configuration & Setup: Configure computers, set up LED displays, and prepare devices for deployment across multiple unique projects Install, test, and validate new content, firmware updates, and configurations across diverse display types and platforms Perform quality assurance testing and validation to ensure all systems function correctly before and after deployment Troubleshoot technical issues, apply software testing methodologies to hardware/device problems, and document solutions for future reference Field Support & Problem Resolution: Diagnosing and resolving field issues that arise post-deployment, leveraging specialized knowledge to prevent multi-day, multi-visit problems Travel to client sites and retail locations at short notice to address critical technical issues when your expertise is essential Work collaboratively with internal teams to understand field problems and implement lasting solutions Serve as a key resource for technical troubleshooting and issue escalation Technical Documentation & Process Support: Maintain accurate technical documentation including wiring diagrams, configurations, and setup procedures Create and update installation documentation to be done both by warehouse install teams and 3PL installation at the stores Create and update troubleshooting guides and technical reference materials for support teams Test and validate technical solutions across different project scenarios and requirements Collaborate with developers in Miami and teams in Union City and Chicago to align technical approaches Cross-Project Technical Versatility: Support diverse projects with unique technical requirements, adapting skills and approaches as needed Work with various hardware, software, and content platforms to develop broad technical capabilities Evaluate technical feasibility and identify solutions for project challenges Participate in technical discussions and contribute problem-solving ideas across multidisciplinary teams. Qualifications Technical Aptitude: General understanding of technological fundamentals with strong troubleshooting and debugging capabilities Hands-On Experience: Comfortable working directly with hardware, devices, and technical systems; willingness to get hands dirty Problem-Solving: Exceptional ability to diagnose issues, test hypotheses, and implement solutions independently Learning Agility: Ability to quickly expand technical skills across diverse hardware/software domains and project types Flexibility & Responsiveness: Can adapt to changing priorities, work across multiple projects, and travel on short notice when needed Communication: Clear communication of technical issues and solutions to both technical and non-technical team members Self-Motivation: Thrives in fast-paced, dynamic environments; takes ownership of technical challenges Physical Requirements Position is based out of our Chicago, IL office. Team is spread out geographically across multiple time zones. Must be able to participate in weekly calls with technical and production teams in China. Ability to travel is essential. 30% travel to client offices, Outform offices (Union City, CA and Miami, FL), and client retail locations. International travel (China production facilities) also possible. This is a dynamic position that requires a candidate with a can-do attitude that thrives in a fast-paced work environment. Technology enthusiasts who enjoy hands-on problem-solving. Have you built your own PC or dabbled in software coding? Do you know the difference between HDMI and DisplayPort? Have you done any video editing or set up a wireless network? Does configuring an LED wall, updating device firmware, troubleshooting a media player, or diving into an interactive touchscreen challenge sound exciting? If diagnosing technical problems and keeping complex deployments on track energizes you, we'd love to hear from you.
    $35-45 hourly 28d ago
  • On-Site IT Engineer

    Empist 4.2company rating

    Chicago, IL jobs

    Mon/Friday - Onsite (The Loop and surrounding areas) EMPIST is seeking an experienced IT Engineer to provide dedicated, on-site technology support for one of our key clients. This full-time position requires working at the client's office five days per week, managing day-to-day help desk requests, troubleshooting hardware and software issues, and ensuring reliable system performance. Travel between various client sites may also be required, multiple times per week. In addition to providing responsive technical assistance, this hire will play an active role in strategic IT planning: helping the client align their technology infrastructure with business goals. Requirements: Minimum 3+ years experience in a desktop/help desk support role or related work Service Desk or Support Center Experience Microsoft Desktop Operating Systems - Windows 10, Windows 11 Experience with all Microsoft Office Products including the M365 stack Experience with RMM tools such as Kaseya Ability to troubleshoot core Windows infrastructure services (Active Directory, Domain Services, DHCP, DNS, Domain Controllers, File Services, Group Policy, Network Policy Server, etc) Experience performing administration of Microsoft 365 / Office 365 tenants Understand Microsoft 365 SaaS solutions (Sharepoint Online, Exchange Online, MS Teams, etc.) Comfortable liaising with stakeholders from all levels, client-facing and internally Driven to learn, grow into a bigger role and take on more responsibilities Exhibit strong motivation, self-direction, commitment, sense of service and integrity Ability to multi-task and stay calm under moderate pressure using solid analytical and problem-solving skills Excellent organization and customer service skills Ability to assess issues and provide timely resolution Excellent verbal and written communication skills• Ability to work independently Desire to be helpful in any situation Positive attitude and work ethic Passion for technology Responsibilities: Resolution of end user and infrastructure issues Provide guidance and IT planning for clients Deploy new computer equipment Update tickets with accurate and timely information following specified protocol for ticket maintenance Ability to create accurate documentation of all activities a must Proactive technical support services through the use of automation Involvement in strategic planning of clients' use of IT Troubleshoot user and system problems over the phone with remote control technologies The ability to manage, maintain, troubleshoot and support our client's equipment, software and services Desirable: Azure Certifications (Azure Administrator / Azure Fundamentals) or equivalent experience with Identity, IaaS, or PaaS in the Azure Platform Experience working with Azure AD Connect Familiarity with Active Directory Federated Services (ADFS) Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert Certifications (MCSE) for Server 2016+, or equivalent experience Prior experience working with MFA platforms (such as DUO and Azure AD MFA) Experience with ITGlue Management via Command Line tools (Powershell, CMD, Visual Studio Code) Project engineer experience a plus Has prior experience working within objective and key results (OKR) framework. Salary: $60K - $75K This is a full-time technical position with full benefits including Medical, Dental, Vision, and 401K Match, plus we set up a career track tailored to each individual engineer and we pay for your certifications to complete that track. We offer the opportunity to work with a friendly team, grow in this role and develop upon the current skills you already have. You will be working with team members located in the US and GR and supporting MSP customers throughout the US and around the globe! EMPIST is a 25-year-old global company with US locations in the heart of the Loop in Downtown Chicago near all major transportation, Downtown Elmhurst on York Road and an office in Phoenix, AZ. We also have our European HQ in Athens, Greece. We have been named to the Inc 500/5000 list for 8 out of the last 9 years which recognizes the fastest-growing, privately held businesses across the nation. We've also been chosen as one of the 501 most influential MSPs in the world (#73 in 2024) recognized on the Channel Futures 501 list for 10 straight years.
    $60k-75k yearly 44d ago
  • L1 Network Technician (Field Services)

    NTT Data North America 4.7company rating

    Chicago, IL jobs

    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA Services currently seeks a L1 Network Technician (Field Services) to join our team in **Chicago, Illinois.** Job Description: We are seeking a reliable and motivated L1 Network Technician to join our Field Services team. This entry-level role is ideal for candidates with hands-on experience in physical network installations and basic network troubleshooting. The position focuses on rack and stack, patch cabling, and supporting network device deployments in various environments. Key Responsibilities: Perform rack and stack of network devices, servers, and related equipment Patch cabling: install, terminate, and test Ethernet cables (copper; fiber experience a plus) Follow cabling best practices for patch panels and cable management Assist with cable management to maintain organized infrastructure Use basic console commands (ping, assign IP address, copy/paste configuration) for device setup and troubleshooting Support device connectivity and resolve basic network issues (e.g., verifying link lights, checking cable continuity) Install and replace wireless access points (WAPs), including mounting, cabling, and basic configuration Assist with LAN surveys: Conduct visual inspections of network rooms, racks, and cabling layouts Perform basic cable tracing and labeling as directed Document findings with photos and simple reports Identify obvious physical issues (e.g., disconnected cables, poor cable management) and report to senior staff Document installations and updates to network diagrams as directed Collaborate with senior engineers and client IT teams onsite and remotely Escalate unresolved or complex issues to L2 engineers or third parties Maintain a safe work environment and follow all safety protocols Physical ability to lift/carry equipment, climb ladders, and work in confined spaces Willingness to work at heights up to 12 feet (ladders) and up to 40 feet (scissor lifts) as needed Work in various environments: data centers, office buildings, construction sites Perform other related tasks as required Must have reliable transportation, be able to drive up to 500 miles, be willing to fly longer distances, and be away from home 75%; must live near a major airport. Knowledge and Experience Basic understanding of network device connectivity and cabling standards Familiarity with console access and basic network commands (ping, IP assignment) Experience with cable testing tools and equipment preferred Experience installing and replacing wireless access points (WAPs) preferred Low voltage cabling experience a plus, but not required Exposure to LAN survey activities (visual inspections, cable tracing, documentation) a plus Ability to read and follow network diagrams and instructions Good problem-solving and communication skills Ability to work independently and as part of a team Customer-focused and proactive approach to tasks Qualifications High school diploma or equivalent required; technical school or coursework in IT/networking a plus 13 years of experience in network installation, cabling, or related field preferred No certification required; willingness to learn and obtain certifications as needed Existing OSHA-10, Scissor Lift, and Fall certifications a plus; willingness to obtain at company expense required About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **($x - x/hourly )** . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
    $72k-91k yearly est. 11d ago

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