Network administrator jobs in Gainesville, FL

Employment Type: 6+ Month Contract-to-Hire Compensation: Up to $55/hour W-2 or $62/hour 1099/IC Conversion Salary: up to $120k Work Authorization: U.S. Citizen or Green Card Holder only Clearance: Ability to obtain Public Trust (sponsored after start; process ~4 weeks) Benefits (W-2): Medical, dental, vision, LTD/STD, HSA/FSA, term life, supplemental health (e.g., Aflac), and 401(k) On-Call: Part of a light rotation (approx. twice per quarter) Job Summary We are seeking an experienced Windows Systems Administrator to support mission-critical federal programs within a secure environment in downtown Atlanta. This fully onsite role focuses on administering, maintaining, and securing enterprise-grade Windows Server infrastructure. The ideal candidate brings deep expertise in Windows Server (2016-2022), Active Directory, GPOs, DNS/DHCP, and scripting with PowerShell or PowerCLI. Experience managing hybrid backup environments (such as CommVault Metallic) and ensuring compliance with federal security standards (CIS, NIST, DISA STIGs) is strongly preferred. Responsibilities Administer, maintain, and secure Windows Server environments (2016-2022). Manage and optimize Active Directory, GPOs, DNS, DHCP, and certificate services. Develop and maintain PowerShell and PowerCLI scripts for automation and troubleshooting. Perform operations and maintenance tasks, including OS patching, updates, and performance tuning. Manage hybrid cloud backup solutions using CommVault Metallic or similar. Administer IIS, Windows Server Failover Clustering (WSFC), and related components. Support system hardening and compliance with CIS, NIST, and DISA STIG frameworks. Document configurations, operational procedures, and maintenance activities. Collaborate with engineering and security teams to ensure system availability and security. Mentor junior administrators and share best practices. Required Skills & Experience 7+ years of IT experience focused on Windows systems administration. Expertise with Windows Server (2016-2022), Active Directory, DNS/DHCP, and TCP/IP networking. Strong scripting skills using PowerShell. Proven experience managing hybrid backup environments such as CommVault Metallic. Active Microsoft certification required (one of the following): Windows Server Hybrid Administrator Associate, Identity and Access Administrator Associate, or Cybersecurity Architect Expert. Ability to obtain and maintain a Public Trust clearance. Excellent troubleshooting, communication, and documentation skills. Must be able to work 100% onsite in a secure federal facility. Nice to Have Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or related field. Experience with VMware, Hyper-V, or other virtualization platforms. Familiarity with federal or DoD security standards and processes. Experience with WSFC clustering, IIS, or other automation frameworks.

Primary Purpose of the Role The IT Systems Support role is responsible for providing day-to-day technical support, managing workstations and business applications, and maintaining key IT systems throughout the organization. This role focuses on delivering high-quality service desk support to employees, ensuring reliable system performance, and assisting with the administration of NetSuite, warehouse management software, and other critical business applications. Essential Duties and Responsibilities Serve as the primary contact for IT support tickets, delivering professional, customer-focused technical assistance to employees and customers. Troubleshoot and resolve hardware, software, and network issues, ensuring timely and accurate resolutions. Administer Microsoft 365 services including Teams, SharePoint, OneDrive, Exchange, and Office applications. Manage new hire onboarding from an IT perspective, including workstation setup, Windows installation, account provisioning, phones, and software configuration. Assist with administration of NetSuite and warehouse management software, including user support, permissions, and troubleshooting. Configure and support endpoint management tools such as Intune, security tools, and backup solutions. Maintain IT asset inventory, including hardware tracking, lifecycle management, and replacement planning. Support IT infrastructure across on-prem and cloud environments including servers, networking hardware, and critical systems. Test and validate system changes, updates, and patches prior to deployment. Maintain detailed documentation of systems, procedures, configurations, troubleshooting steps, and business processes. Ensure IT security practices are followed, including access control and data protection. Provide occasional after-hours or on-call support for emergency issues. Collaborate with cross-functional teams to understand technology needs and support business operations. Assist in office space planning and device deployment for new workspaces. Required Knowledge, Skills, and Abilities Bachelor's degree in IT, Computer Science, or related field, or equivalent experience. Minimum of 3 years in IT support, help desk, or system administration roles. Strong troubleshooting, analytical, and problem-solving skills with a customer-first mindset. Experience administering Microsoft 365 and managing desktop systems in a Windows environment. Familiarity with ITIL/ITSM processes and ticketing systems. Exposure to NetSuite or other ERP solutions required; warehouse management software experience strongly preferred. Ability to handle multiple priorities in a fast-paced environment. Excellent communication, documentation, and organizational skills. Experience with Intune, LastPass, or similar enterprise tools is a plus. Ability to work independently or collaboratively as part of a team. Working Conditions Standard office environment with occasional time in warehouse or production areas as needed. May require after-hours or weekend work for system maintenance or urgent issues. Must be able to lift up to 50 lbs and perform physical tasks such as bending, standing, or extended sitting.

BEST BILL RATE ---- PLEASE CALL AT ************ DIRECTLY NO THIRD PARTIES CALL US citizens ONLY THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma - ********** Email: ************************************* // ********** Desktop Support Technician / IT Technician 100 % Onsite - Pensacola, FL Duration : Long term ongoing with no end date - Requires frequent overtime and late-night work, particularly during peak periods or tight project deadlines. - Standard work schedule is Monday through Friday, onsite. However, project assignments may require work on weekends and holidays, depending on operational needs. - Must possess a valid REAL ID-compliant driver's license or equivalent form of federally accepted identification. - Ability to lift 50 pounds and move equipment. - Ability to crawl and work under office desks and furniture - Ability to work after hours as needed - Experience with • Virtual Desktop Environments • Large scale hardware deployments • Microsoft 365 project • IT Asset Management Please send qualified resumes directly to : ************************************* // ********** Thanks, Shaily Sharma Zillion Technologies Inc. Asst. Director - Talent Acquisition ********** Email: ************************************* // **********

Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details! Cleaver-Brooks is looking for an IFS Systems Administrator to join our corporate IT in Thomasville, GA (remote candidate based in the United States will also be considered). The IFS Systems Administrator is focused on the delivery of IT solutions and systems to various business units throughout organization with emphasis on the IFS ERP system for both support and projects. This position will work closely with the rest of the ERP team, key business stakeholders, and others within IT in order to help enhance, automate, and support existing systems and review current system capabilities, workflow, and limitations. Essential Duties: Drive activities around environment management, including communication related to outages, downtime, access, and availability spanning multiple projects. Ensure user license compliance and user provisioning best practices and cost reductions through optimization recommendations. Provide operations and support, system maintenance and research to ensure continual innovation and predictable operations of the solution. Monitor systems, verifying integrity and availability of all hardware, server resources, systems, and key processes. Review system logs and verify completion of scheduled jobs for KPI and optimization opportunities. Analyze user requirements, procedures, and problems to automate or improve existing systems. Design, architect, develop ERP solutions based on business requirements. Analysis of business processes and systems. Develop and support integrations between the ERP and other systems. Creation and execution of test plans. Documentation of solutions. Communication of deliverables. Supporting Help Desk tickets, projects, and Change Management processes. Consult with internal customers to understand and document their requirements. Troubleshoot user application issues, identify, and report software faults. Test, document and coordinate the installation of changes according to approved business requirements. Ability to handle responsibilities with effective interpersonal skills and to effectively interface with others inside and outside the Company as required. Develop, document and revise work instructions, test procedures, and quality standards, utilizing the Click Learn documentation system. Provide training to end users for newly released functionality and new system releases. Proficient in IFS data migrations. Oracle PL/SQL experience with knowledge of IFS Oracle database model. Keep up to date with IFS updates, releases and improvements and communicate suggested steps to add value to the business. Experience as the technical lead for an IFS implementation or buildup. IFS System Administration Work to ensure the reliable performance of the IFS ERP system. Suggest improvements to standardize and/or improve Application and database performance. Coordinate the testing and installation of system software patches and releases. Manages and maintains the non-production system for testing purposes. Creation and modifications of APIs, IALs and Procedures to function within IFS. Use PL/SQL to create custom triggers, events, and processes. Develop and support integrations between IFS and other applications. All other duties as assigned. Required Skills Strong functional and technical experience with IFS Applications. Team player and a self-started that can work under time constraints, changing priorities when necessary. Ability to perform detailed work accurately. Experience interfacing and integrating 3rd party applications to functionality and modules within IFS. Working knowledge of project lifecycle and IFS modules. Ability to understand the full system landscape and provide solutions of various other systems integrated with IFS. Experience with creating custom Lobbies, views, events, triggers, menus, etc. Strong written and verbal communications skills Strong organizational skills with the ability to multi-task. Detail-oriented and strong analytical problem solving and organizational skills. Proficient/Expert in MS Office Suite. Ability to successfully engage and interact with both IT and the business. Ability to work in decentralized team environment and communicate using virtual communications tools (phone, conferencing, web meetings, etc.). Self-starter that does not need to wait for instructions; takes actions to achieve goals. Consults with the IFS team prior to deploying new functionality. Ability to differentiate between business needs vs business wants. Experience in negotiations, influencing others without authority. Additional experience with .NET or JAVA and other coding languages preferred. Education: Bachelor's Degree is preferred or equivalent work experience Experience: 3+ years as Business Systems Analyst supporting a Manufacturing environment with IFS Applications, 3+ years of IFS system administration / development experience, including the entire SDLC (planning, analysis, design, build, test, and maintenance) Working Conditions and Hazards: Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure to hazardous conditions. Benefits of Being a Cleaver-Brooks Employee: We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long term disability, cash matching 401(k) plan, employee assistance program (EAP), pet insurance, employee discount program, generous vacation and 11 paid holidays. Who is Cleaver-Brooks: Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training and support that are essential to long-term performance. Our customers will tell you that we're the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They'll also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues an 80+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. By applying to this job and providing your mobile number, you are agreeing to receive an initial text from Cleaver-Brooks, which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies.

Akkodis is seeking a Network SME Engineer for a Contract job with a client in Alpharetta, GA. Ideally looking for applicants with a solid background in the networking as SME with CCIE Lab certification would be mandatory. And Ansible would be big plus. Rate Range: $65/hour to $75/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Network SME Engineer's Roles & Responsibilities: - Candidate's focus will be developing solutions which involves Campus, DC network and Cloud with IPV4/IPV6. - Candidate would be required to identity various communication scenarios between end and edge devices and create and execute and/ or oversee the testing of data gathering, aggregation, and analytics capabilities. - The successful candidate would have a deep understanding and hands on experience with IPV4/IPV6 environment, strong knowledge on the Networking Routing and switching, Complex BGP, OSPF troubleshooting and also good experience in migrations. Experience Required: - Minimum 12 yrs of relevant experience in enterprise network environment/customers - Strong in Routing & Switching. Proficiency in routing protocols - Troubleshoot overall networking and network connectivity to IoT devices/sensors - Knowledge on Cisco ISE, TACACS, DNS/DHCP Functioning are important - Cisco certification- CCIE Lab Certification is mandatory (Routing & Switching or Service Provider). Technical/Functional Skills: - Networking (Routing and Switching), Cloud and IPV6 - Excellent Knowledge of Network protocols BGP, OSPF, Spanning Tree protocol, Multicast - Design and troubleshoot Cisco, Arista Network platforms and protocols - IP Routing Platforms: ISR, ASR1K, ASR9K, Catalyst 9K, Nexus9K - Multicast: IGMPv2/v3, PIM, Static RP, RP-Anycast - Overlay technologies like IPSEC, DMVPN, VXLAN - Cabling and optics 10/25G/40G/50G/100G - Break out cables, break out panels. - Ansible knowledge is a huge plus - IPV6 Experience If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ***************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

Important information: To be immediately considered, please send an updated version of your resume to *************************. Title: Computer Support Associate Duration: 2 years Pay rate: $27 per hour W2 Contract (No C2C) Visa sponsorship is not available now or in the future for this role. MUST HAVES: • 1 year of IT experience • Valid driver's license • Deskside/desktop support experience • AV experience • Strong communication skills • Bachelor's or associate degree is preferred, but not required ONSITE day 1, no possibility for remote - There may also be some travel opportunities to travel to other Remote Sites locations within the United States. - This position has typical work hours of 7:00am-3:30pm. Valid driver's license required - will need to be able to travel by plane to locations across the US and rent a car.

Flybridge Staffing is currently searching for a Sr. Systems Administrator for a Client based in the West Palm Beach area. This is a direct-hire position that works off a hybrid schedule. The Sr System Engineer will deploy, reconfigure, and troubleshoot systems and applications at the server level. Experience/Responsibilities: AS degree or higher, and 5 years of Windows and VMware Admin experience. Experience configuring, deploying, and managing VMware, Web Server in cloud environments is required. (preferably Azure) Experience setting up VMware instances in the cloud and on prem. Expertise in Windows operating systems, including creating and configuring physical and virtual servers. (Windows, VCenter, VMware, ESXi) Experience administering/creating policies within systems tools. Advanced Active Directory and DNS experience. Experience installing, configuring, maintaining and troubleshooting SANs. Including HBA, Networking storage connectivity. iSCSI, NAS, Flash for File and Object, etc. Strong PowerShell scripting and automation Experience with EntraID and advanced AD Auditing tools. Proficient with Active Directory and associated tools. Including User/group administration, security permissions and group policies. Knowledge of backup, restore, and recovery procedures is preferred. Experience with Zerto Backup, or Cisco VMware integrated Site Recovery Manager (SRM) Experience with a mixture of Virtual server products is a plus (VMware, Hyper V, Citrix) Knowledge of Azure, Citrix, and AWS cloud services. Pure Storage experience is highly preferred. SharePoint Administration is highly preferred Knowledge of SQL Server is highly preferred. Demonstrated experience in patch deployment and software packaging. Provides escalation support to Help Desk for all infrastructure-related issues. This includes computers, workstations, mobile devices, printers, software, and network issues. ****NO SPONSORSHIP AVAILABLE**** US Citizen, GC, EAD only please. If your background aligns with the above details and you would like to learn more, please submit your resume to jobs@flybridgestaffing.com or on our website, www.flybridgestaffing.com and one of our recruiters will be in touch with you ASAP. Follow us on LinkedIn to keep up with all our latest job openings and referral program.

Desktop Support Technician - Entry Level / Early Career Employment Type: Full-Time Who We Are: Vernovis is a Total Talent Solutions company that specializes in T echnology, Cybersecurity, Finance & Accounting functions . Founded and headquartered in Ohio, we help professionals achieve their career goals by connecting them with innovative projects and dynamic direct-hire opportunities in the Midwest and beyond. Are you a recent graduate with a passion for technology and problem-solving? Our client, a leading provider of medical imaging and diagnostic services, is seeking a Desktop Support Technician who is ready to kickstart their IT career in a hands-on environment. This role is perfect for someone who enjoys helping others, takes pride in solving technical challenges, and wants to grow within a collaborative, fast-paced organization. What You'll Do Provide first-level technical support for users-troubleshooting software, hardware, and peripheral issues. Respond to support tickets and calls quickly and courteously, ensuring an excellent customer experience. Document, track, and monitor issues to ensure timely resolution. Collaborate with System Engineers and other team members to resolve escalated issues. Assist with the setup, configuration, and deployment of computers and software tools. Work primarily during 1st shift hours (after 6 months, paid on-call rotation every 8 weeks) What You'll Bring A strong work ethic and enthusiasm for learning new technologies. At least 1 year of experience working with Microsoft Windows operating systems (through coursework, internships, or professional experience). Bachelor's degree in a technical field or Associate's degree plus related work experience. Basic understanding of networking and remote access troubleshooting. Familiarity with Microsoft Office applications (Word, Excel, PowerPoint). Excellent communication skills and a customer-first mindset. Ability to collaborate with peers and support users at all levels of the organization. Must have a valid driver's license and reliable transportation, as you will be supporting multiple sites (mileage will be compensated). Preferred (Not Required) Prior experience in a helpdesk, customer support, or IT internship role. Exposure to healthcare, radiology, or medical informatics systems (a plus, not required). The Vernovis Difference: Our core values fuel our decisions and guide our actions: Integrity - an uncompromising commitment to honesty and strong moral principles; Collaboration - a reliance on openness, knowledge sharing, focus and accountability to achieve shared goals; Extraordinary Service - a fundamental belief that we are in business to serve both clients and candidates in ways that exceed their expectations. Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws. Vernovis provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, national origin, age, citizenship, disability, veteran status, or any other protected status.

We are seeking a Networking Associate who will be primarily responsible for manning the phone queue, projecting a professional company image through phone interaction, managing tickets in the Incident Management System, and troubleshooting technical requests related to networking issues. RESPONSIBILITIES Provide technical support to troubleshoot customer issues Ability to coordinate with upstream provider regarding issues, status, changes Awareness of when to send customer communication based on impact to customer Identify patterns that could potentially lead to issues and escalate or resolve as needed Accountable for status of created tickets, follow through, resolution, and closure Create tickets in the Incident Management System (IMS) application for all incoming requests and escalate issues according to priority and type QUALIFICATIONS Two or more years of IT experience handling Tier 1 networking issues. Knowledge of a broad array of systems and software troubleshooting is preferred Familiarity with the fundamentals of networking, which includes routing and switching technologies, and Domain Name Services (DNS). Please Apply, if interested!

Title: Network Manager Employment Mode: Full-time Work Mode: On-site (5 days a week) What You Will Do Provide senior-level technical leadership and strategic direction for the Network and Voice teams, setting priorities and aligning resources to meet organizational, security, and business continuity objectives. Develop and execute the long-term roadmap for network and voice infrastructure modernization, ensuring alignment with evolving business needs, emerging technologies, and industry security standards. Partner closely with executive leadership and cross-functional teams-including Network Engineering, Desktop Engineering, Cloud Services, Applications, and key business units-to shape technology strategy, architecture decisions, and enterprise initiatives. Oversee the creation and maintenance of process documentation, workflows, and operational best practices; champion knowledge management and continuous process excellence across all teams. Serve as the Senior Operational Lead for all network and voice managed services, ensuring rapid incident response, proactive service management, and adherence to established SLAs. Manage departmental financial operations, including annual budget planning, capital and operational expense tracking, and forecasting for major infrastructure investments. Direct performance monitoring, analytics, and reporting for all network and voice environments; provide executive-ready insights and recommendations to IT leadership. Act as the highest point of escalation for complex technical and operational issues, ensuring timely resolution and effective root-cause analysis. Lead critical problem investigations and cross-departmental initiatives to improve operational efficiency, resiliency, and disaster recovery readiness. Represent the company in strategic vendor management efforts, including contract negotiation, performance reviews, escalation management, and oversight of a multi-vendor ecosystem. Oversee project management and execution for major upgrades, deployments, and network/voice transformation initiatives. Mentor, coach, and develop high-performing network and voice engineering teams; create succession plans and promote continuous professional growth. Requirements Technical: 10+ years of relevant work experience in network and voice solutions Technical experience in network, VoIP, data center, and wireless in an enterprise environment Experience working with, designing, and supporting IP Telephony, Linux, Microsoft Server, VMware virtual environments, specifically datacenter networking Experience with Cloud Services, including AWS, OCI and Azure including VPC's, Transit Gateway, virtual firewall & network appliances, security groups, and connectivity with cloud-based workloads. Experience leading projects developing and/or deploying network infrastructure Experience managing telecom, hardware, and service vendors to meet business objectives and SLAs Experience with routing protocols (BGP, EIGRP) Experience with SD-WAN solutions Experience with migration of on-prem Voice to UCaaS Experience with Layer 7 / Application layer firewalls including Rulesets, ACL's & troubleshooting application workloads on the network. Experience with iSCSI & SAN / Storage. Experience migration from On-Prem Solutions to Cloud platforms Experience with Telecom & Circuit management Excellent troubleshooting skills & problem resolution ITIL certification preferred Ability to work on-call, nights, and weekends as needed for operations & projects. Ability to travel up to 25% as needed for project delivery. Ability to lift up to 50 pounds. Leadership & Administrative Experience negotiating & reviewing SOW's with vendors Experience managing Lev 1 incidents Experience negotiating renewals with vendors. Experience building cost model justification for new technologies & initiatives. Experience running RFP's & overseeing the selection process for new technologies & partners. Experience managing KPI's, Metrics, & SLA's for the team's performance. Education: Bachelor's degree in Computer Science, Information Systems, or other related field, or equivalent work experience. An advanced degree is preferred. Industry certifications (Cisco, AWS, Fortinet, ITIL) strongly preferred Skills Exceptional executive communication and leadership skills, with the ability to influence at all levels, including C-suite. Superior documentation, process improvement, and analytics skills. Visionary, resourceful, and strategic thinker able to lead through ambiguity; inspires teams to achieve high performance and innovation.

Compliance Focused 6 to 12 month contract Overview: Responsible for configuring, maintaining, and monitoring network and converged voice systems to ensure secure, reliable, and compliant operations supporting enterprise and EMS environments. Key Responsibilities • Install, configure, and support network/voice hardware and software (routers, switches, firewalls, gateways, VPNs). • Monitor network performance (latency, bandwidth, device health) using tools such as SolarWinds, Splunk, and Wireshark. • Troubleshoot user, device, and EMS connectivity issues; perform root-cause analysis and escalate when necessary. • Maintain accurate documentation: configurations, topology diagrams, inventories, IP schemas, and change records. • Support network design, upgrades, HA architectures, and secure configuration standards. • Assist with firewall rule management, access control, port-security, and VPN configurations. • Perform CIP activities for all network devices patching cycles, baseline configuration reviews, and CIP-compliant change management. • Provide documentation and support for SERC/NERC audits and compliance reviews. • Participate in redundancy testing, disaster recovery planning, and MIRT incident response. • Collaborate with IT, cybersecurity, operations, and application teams on projects and incident resolution. • Continuously update technical knowledge through internal training. Core Knowledge & Skills • Network/voice architecture, protocols (TCP/IP, UDP/RTP/RTCP), and distributed computing concepts. • Network monitoring and performance tools; OS utilities; database management tools. • Experience with testing, change management, and performance analysis. • Strong troubleshooting, prioritization, communication, and collaboration abilities. • Ability to learn quickly, work in ambiguous situations, and deliver on commitments. • Knowledge of ServiceNow is a plus. OPEN REQUIREMENTS: Associate's degree in Computer Science or related discipline and two (2) yrs of professional experience in a network administration role. -OR- Four (4) year combination of education, training and experience in installing, supporting, and maintaining network systems in a large corporate environment.

Full-Time, Salary Range: $85,000 - $105,000 / year. US citizens only. This is not a work-from-home position and is located in Altamonte Springs, Seminole County, Florida. Please do not apply if the commute is inconvenient for you. Blacktip is a Microsoft Modern Work and Security Partner assisting medium-size businesses in their efforts to bring the latest technology to their organizations supporting Windows Server, Apple Mac, networking equipment, M365 Cloud family of products and business process consulting. If you are passionate about IT and want the opportunity to expand your experience with M365 Cloud, Windows Server and Meraki network administration, Blacktip is the place to grow. Duties and Responsibilities: Advanced technical skills: Advanced knowledge of Windows Server infrastructure (Active Directory, Group Policy, DNS) Install, configure, and maintain network architecture using Meraki networking equipment. Create and manage user accounts, permissions, and access control across Windows, mac OS, and M365 cloud environments. Stay up to date with Windows, mac OS, Meraki Networks and cloud technologies, ensuring adherence to best practices. Automate administrative tasks through PowerShell, Bash, or Python scripting. Administer virtualized environments (VMware, KVM, and Hyper-V). Identify repetitive patterns of technical issues to uncover root causes and provide solutions to increase security, compliance, efficiency, and effectiveness. Provide upgrades to system configuration standards, hosted and cloud applications. Troubleshoot hardware, software, connectivity, security, and mobile device issues. Standard skills Ensure ticket queue/backlog is continuously maintained with KPIs, trends, and metrics to show achievements within customer Service Level Agreement targets. Build ongoing relationships with the technical team and client base. Train, coach, and mentor the technical team. Develop a strong understanding of internal and customer requirements and processes. Enhance the existing robust service delivery workflow and serve as the primary escalation point. Maintain an understanding of cybersecurity and information protection standards. Demonstrate adaptability and flexibility in a fast-growing environment by embracing new technologies, tools, processes, and policies. Document processes, configurations, and troubleshooting steps for knowledge transfer and operational continuity. Other duties as assigned. Know when to ask for help. Qualifications 10+ years' experience in desktop, network, and Windows server management. 7+ years' experience in M365 administration. Knowledge of principles and methods applied to information technology infrastructure, planning, implementation, and management Advanced knowledge of Windows Server infrastructure (Active Directory, Group Policy, DNS). Experience with log management and monitoring tools: Syslog, Windows Event Viewer). Experience designing and deploying wired and wireless networks. Systems Administration in iOS, mac OS and Windows mixed environments. Scripting proficiency in PowerShell. Networking proficiency: DNS, DHCP, routing, VLANs. Certifications Cisco Meraki Network Operator (CMNO) or equivalent Microsoft 365: MS-900, MS-700, MD-102, MS-102 Network+, Security+, CISSP Behavioral Metrics You are highly conscientious and sweat the details You honestly know how to think critically You would rather work alongside others and grow, although you can tackle challenges on your own Agile and Kanban methodologies are not foreign to you Education A college degree is preferred. Ten or more years of experience if no college degree. Job Type: Full-time Benefits: 401(k) + matching Dental insurance Health insurance Paid time off Vision insurance Compensation Package: Performance bonus Schedule: 8-hour shift Education: Bachelor's (Required) Experience: IT systems support: 10 years (Required) Language: English is your first language (Required) License/Certification: MS-900 (Required) Ability to Commute: Altamonte Springs, FL 32714 (Required) Work Location: In person Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience: IT support: 10 years (Required) Ability to Commute: Orlando, FL 32810 (Required) Work Location: In person

Onsite - Atlanta, GA 6-Month Contract (+ Extensions) Opportunity to join a global organization where technology drives every operation. In this hands-on role, you'll support both onsite and remote users across multiple regions, combining day-to-day IT support with infrastructure management and small project delivery. What you'll do: Provide 1st and 2nd line support for hardware, software, and network issues across Windows, Mac, and mobile devices Support LAN, WAN, Wi-Fi, and cloud-connected devices in a hybrid environment Deploy, configure, and maintain desktops, laptops, printers, and other endpoints Assist with Microsoft 365, Intune, and modern endpoint management tools Deliver guidance and training to users on IT systems, processes, and best practices Help implement new systems, upgrades, and technology rollouts Contribute to process improvements and take ownership of small to mid-scale IT projects What we're looking for: Proven experience in 1st/2nd line IT support Comfortable with modern Windows and cloud-based environments Familiarity with endpoint management, mobile device management, and hybrid systems Good troubleshooting skills across hardware, software, and networking Ability to work independently while collaborating with a global team A proactive mindset with a willingness to suggest and implement improvements This is a great opportunity for an IT professional who enjoys variety, values autonomy, and wants to work with modern technology in a global environment.

Our client is looking to add an Infrastructure Engineer to their IT organization. With a focus on endpoint services management, this individual will be responsible for building, implementing, and maintaining the infrastructure to proactively manage endpoint devices, maximizing availability, and improving user experiences. Key Responsibilities Deliver second and third-level support for Azure AD joined Windows 11 devices managed through Microsoft Intune/Autopilot, utilizing remote support tools such as Microsoft TeamViewer and Ninja One for system and application issues, particularly with Microsoft Office 365 Suite Apps (Teams, Outlook, Excel) and Zoom Services (Rooms, Meetings, Phones), including the process of vendor escalation. Design, implement, and manage a patch management process for Azure AD joined Windows 11 devices using Microsoft Intune and Ninja RMM. The ideal candidate will be capable of designing, prototyping, and testing a zero-touch automation process using Restful API, PowerShell, Python, and orchestration tools like Okta Workflows. This process should utilize data from IT infrastructure (Fortinet FortiClient), ITSM platforms, and external patch management databases, integrating communication with users through email (Office365/Exchange Online) and Microsoft Teams. Job Requirements Bachelor's degree in information technology, Computer Science, or a related field. Minimum 3 years of experience in IT infrastructure support and administration, focusing on endpoint management using Microsoft Intune. Strong knowledge of Microsoft Intune, Apple Business Manager, and ITIL v3+ service operations concepts. Familiarity with Fortinet FortiGate, Cisco Switches for LAN access, and Meraki Wi-Fi systems. Experience with Microsoft Office 365, Google Workspace, Azure services, and Microsoft Network Services.

Network Desktop Support Engineer Duration: Direct hire We are seeking a skilled Network Desktop Support Engineer to provide hands-on technical support with a strong focus on network infrastructure, security, and hybrid on-prem to cloud environments. This role is responsible for supporting end users while also managing, troubleshooting, and improving routers, switches, VPNs, firewalls, and connectivity between on-premises and cloud platforms. The ideal candidate combines traditional desktop support expertise with solid networking and infrastructure knowledge. Key Responsibilities Network & Infrastructure Support Configure, support, and troubleshoot routers, switches, wireless access points, and network cabling Monitor and maintain LAN, WAN, and WLAN environments Administer and troubleshoot VPN technologies (site-to-site and remote access) Configure and support firewalls (rules, NAT, security policies, firmware updates) Diagnose and resolve network performance, latency, and connectivity issues Maintain network documentation, diagrams, and IP address management Desktop & End-User Support Provide Level 2/3 desktop support for Windows and mac OS environments Troubleshoot hardware, software, OS, and peripheral issues Support Microsoft 365, email, collaboration tools, and endpoint security solutions Assist with workstation builds, imaging, patching, and lifecycle management Escalate and coordinate with vendors or internal teams when required On-Prem to Cloud & Hybrid Environment Support Support hybrid infrastructure integrating on-prem systems with cloud platforms (AWS, Azure, or GCP) Assist in on-prem to cloud migration projects, including network connectivity, VPNs, and security considerations Support cloud networking components such as VPC/VNETs, subnets, routing tables, and security groups Monitor and troubleshoot cloud connectivity and performance Security & Compliance Enforce network and endpoint security best practices Assist with vulnerability remediation and patch management Support MFA, secure remote access, and identity-based access controls Participate in incident response and root cause analysis Operational & Project Support Participate in network upgrades, refreshes, and expansion projects Perform routine maintenance, backups, and change management activities Create and maintain technical documentation and SOPs Provide after-hours or on-call support as required Required Qualifications 3+ years of experience in IT support with strong networking responsibilities Solid hands-on experience with routers, switches, firewalls, and VPNs Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing, and NAT Experience supporting Windows and/or mac OS desktop environments Familiarity with hybrid on-prem and cloud networking Ability to troubleshoot complex issues across multiple technology layers Preferred Qualifications Experience with Cisco, Fortinet, Palo Alto, Meraki, Aruba, or similar network devices Exposure to AWS, Azure, or GCP networking Knowledge of SD-WAN technologies Experience with Active Directory, Azure AD, Intune, or similar identity platforms Networking or cloud certifications (e.g., CCNA, Network+, Azure/AWS Associate) Soft Skills Strong problem-solving and analytical skills Excellent communication and customer service mindset Ability to manage multiple priorities in a fast-paced environment Strong documentation and organizational skills Team-oriented with the ability to work independently

The Senior Systems Engineer is responsible for maintaining a functioning, secure, and efficient ecosystem for the end user's and server computing needs. The Senior Systems Engineer will develop software deployment packages, develop software patching plans and perform needed testing to determining stability and security prior to any deployments. The Senior Systems Engineer will act at an escalation point for the Support Operation Center (SOC) technicians and be responsible for engaging vendors when incidents cannot be resolved through internal controls. This position will also function as Citrix subject matter expert. The Senior Systems Engineer shall be responsible for maintaining server and virtual desktop deployment, images, and will be responsible for aspects of hardware/software vendor relationships. This position will support core Infrastructure solutions, including virtualization, directory services and core Microsoft backend products. Essential Functions, Duties, and Responsibilities: Perform installation, configuration, migration, and maintenance of assigned technology. Manage backend system/application environment and ongoing operations. Troubleshoot software and/or hardware issues/failures and resolves alerts and performs remediation activities. Determine migration and upgrade impacts and diagnose/resolve complex technology/application errors. Assess software patches and create recommended patch list in compliance with standards. Ensure that all clients and servers have the latest first- and third-party security and critical patches and hotfixes. Develop and optimize pre- and post-patching process to ensure proper implementation without any outages. Test patches in a non-production environment and avoid business outages based on the lab results. Automate IT processes utilizing modern scripting languages and other automation tools. Develop processes and procedures related to systems/application administration. Create new and update existing OS images for systems. Resolve tickets escalated by the support operation center and classifying cases according to their priority. Under direction of the architects, monitor relevant IT facilities, services, and systems as needed to maintain 7x24 service operation uptime. Build software deployment packages and maintain endpoint and server environment and processes. Maintain the Configuration Item database within the service management platform and generate accurate system baselines. Implement, operate, and support endpoint management systems for system builds, software deployment, inventory management, endpoint protection and encryption. Ensure all clients receive latest definitions and investigate all breaches. Manage and monitor Citrix system and its technologies, offering solutions to problems. Support and preserve the Virtual Desktop setup, which includes AppSense, XenDesktop, XenApp, etc. Design and implement platform security. Provide technical assistance for all the servers, desktops, and services that apply to the business. Take full control and accountability for applying, implementing, maintaining, and examining the documentation of the Virtual Desktop Infrastructure. Perform after hours activities as needed. Assist in the process for vulnerability management, ensuring that all the risks have been remediated for supporting technologies. Required Knowledge, Skills and Competencies: Must have excellent competency with patch management and other patching tools, as well as a solid understanding of industry best practices for patch management. Proficiency in scripting of packaged installation of patches, software and configuration changes. Knowledgeable of programming languages (JavaScript, PowerShell, Python, XML, and .Net). Exceptional knowledge of current Microsoft Server operating systems and as a MS365 enterprise administrator. Able to create deployment patches and package using configuration management tools like Tanium. Ability to self-manage and prioritize multiple projects with aggressive due dates. Understanding of network, system and application security. Knowledgeable of ITIL v3 framework preferred. Understanding of Internet/IP related technologies including, but not limited to, routing, switching and sub-netting preferred. Comprehensive knowledge of storage concepts and skills with various shared storage technologies (provisioning LUN's, expanding volumes, configuring RAID, replication, snapshot), utilizing EMC Unity, Pure Storage and Cohesity backup strategy and replication preferred. Proficiency in Microsoft Active Directory, DNS, DHCP, and PKI. Understanding of virtualization platforms (VMware, Hyper-V, etc.). Industry and Work Experience: 7 years of experience in progressively complex IT technical roles within an enterprise environment required. 5 years of experience working with LAN technology required. 5 years of experience working with Citrix Netscaler preferred. 7 years of experience implementing/managing patch management, software deployment and endpoint security required. Experience with configuration management and asset management required. Experience in security and capacity management and process automation and improvement required. Experience in a systems administration role supporting Microsoft Windows, Linux and VMware required. Project management experience preferred. Experience with database server administration and technologies preferred. Academic: Bachelor's degree in computer engineering or a similar field required. A+, Server+, and Network+ certification is preferred. ITIL v3 framework certification is preferred.

The Technical Support Engineer provides technical assistance for both application support and desktop administration. This role requires troubleshooting software and hardware issues, managing IT assets, and ensuring smooth system operations while addressing customer inquiries across multiple support channels. Responsibilities: Application Support: • Document and respond to customer inquiries via phone, and email. • Troubleshoot and resolve application-related issues, assisting users in software setup, and configuration. • Maintain detailed records of software performance and recommend improvements to enhance efficiency. • Collaborate with engineers and senior IT staff to address complex technical problems. • Monitors individual performance objectives, meets standards, and assures customer satisfaction goals are met. IT Systems Support: • Act as the primary contact for hardware/software/network issues across the organization. • Assist the Senior System Administrator with IT requests and system upgrades. • Install, configure, and update desktop software and hardware. • Manage IT assets, including device setup, storage, disposal, and troubleshooting. • Ensure security compliance, performing BIOS/firmware checks and monitoring IT infrastructure. • Oversee Mobile Device Management (MDM), managing device enrollment, compliance, and troubleshooting. • Administer Multi-Factor Authentication (MFA), assisting users and securing authentication processes. • Deploy and manage Trend Micro security solutions, ensuring system security and policy compliance. • Serve as a secondary point of contact for Rapid7 Immediate Threat Response, monitoring vulnerabilities and coordinating security updates. • Regularly review Jira tasks, ensuring timely completion and quality assurance. • Create and maintain technical documentation for software, security policies, and IT procedures. • Continuously assess IT processes and propose innovative improvements. • Perform regular system checks, eg network drives. • Upgrade computers (eg RAM, storage). • Provide on-call support, including after-hours incident response (as needed) • Handle other IT-related responsibilities as assigned. Qualifications: • Bachelor's degree in computer science, IT, or related field (preferred). • Strong troubleshooting skills for software, hardware, and network issues. • Working knowledge of Windows/MacOS, Microsoft Office, and enterprise applications. • Experience with asset management, MDM, MFA, and cybersecurity tools. • Excellent communication skills, able to explain technical concepts to non-technical users. • Ability to multitask and prioritize in a fast-paced environment. Physical & Work Environment: • Ability to lift up to 50 pounds, access equipment in tight spaces. • Primarily office-based, with occasional travel for technical support. • May require evening/weekend work for system maintenance and upgrades.

Job requirements: 6 months-1 year (minimum) of experience in an IT related role, such as help desk analyst, service desk analyst, IT support specialist, or NOC technician. Proven dedication to education within IT. Knowledge of network fundamentals and network monitoring tools. Strong communication skills, professionalism, and reliability. Plusses: Bachelor's degree in an IT related field. IT certifications. Previous experience working as a NOC Technician. Day to day: A client of Insight Global's is looking for a NOC Technician to join a team of 4 nighttime and 2 daytime resources and wear multiple hats. You will be responsible for monitoring applications and solving escalated issues by utilizing knowledge of hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting. You will install/remove/configure hardware and software and ensure plans are in place for responding to situations such as service outages. You will have portal access to the data center where you will be submitting tickets for vendors to come onsite. They currently use Avante but may be transitioning to ServiceNow. This position is a 12-month contract with pay rate of $20-$22/ hour based on skillset and experience. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location. This role requires being onsite in Jacksonville. The schedule is Wednesday-Saturday.

Job Posting Title: Cloud Infrastructure Engineer - AWS As a Cloud Infrastructure Engineer with deep expertise in AWS, you will be responsible for designing, building, and maintaining secure, scalable, and resilient cloud infrastructure to support enterprise applications and services. You will lead the development of automated solutions for provisioning, configuration, and deployment, while ensuring alignment with architectural best practices and compliance requirements. This role involves close collaboration with application, security, and DevOps teams to deliver cloud-native solutions that enable agility, reliability, and operational excellence across the organization. Primary Responsibilities: • Design and implement scalable, secure, and cost-optimized cloud infrastructure on AWS, leveraging services such as VPC, EC2, S3, IAM, RDS, and Lambda. • Develop Infrastructure as Code (IaC) using tools like Terraform and AWS CloudFormation to automate the provisioning and management of cloud resources. • Build and maintain CI/CD pipelines to support automated testing, deployment, and infrastructure updates across development and production environments. • Implement cloud governance, security best practices, and compliance controls, including identity and access management, encryption, and logging. • Collaborate with application teams to architect cloud-native solutions that align with business goals and technical requirements. • Optimize cloud infrastructure for performance, availability, and cost, using monitoring tools such as CloudWatch, AWS Config, and Trusted Advisor. • Evaluate and integrate new AWS services and third-party tools to enhance infrastructure capabilities and developer productivity. • Document infrastructure designs, standards, and operational procedures to support knowledge sharing and onboarding. Qualifications: • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. • 5+ years of hands-on experience designing, deploying, and managing cloud infrastructure, preferably in AWS environments. • Proficiency in at least one programming or scripting language (e.g., Python, Bash, PowerShell) for automation and tooling. • Strong understanding of core AWS services (e.g., EC2, VPC, IAM, S3, RDS, Lambda) and cloud architecture best practices. • Experience with Infrastructure as Code (IaC) tools such as Terraform, AWS CloudFormation, or CDK. • Solid knowledge of Linux systems, networking fundamentals, and distributed system design. • Familiarity with CI/CD pipelines and DevOps practices for infrastructure automation and application delivery. • Understanding of cloud security principles, identity and access management, encryption, and compliance frameworks. Additional Qualifications a Plus: • Experience working in enterprise-scale environments, particularly in financial services or other regulated industries with strict compliance requirements. • 5+ years of experience in cloud infrastructure, DevOps, or platform engineering roles, with a strong focus on AWS services and automation. • Demonstrated ability to lead infrastructure projects, collaborate across teams, and mentor junior engineers. • Certifications such as AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or HashiCorp Certified: Terraform Associate.