Network administrator jobs in La Crosse, WI

Pay Rate: $35-$38/hr Key Responsibilities: Video Production: Assist in leading the end-to-end video production process, including planning, shooting, editing, and delivering high-quality content for internal and external audiences. Operate and maintain current studio space and video, lighting, and audio equipment to ensure flawless production. Uphold brand standards across all video assets while acting as a subject matter expert for audiovisual solutions across the organization. Executive Leadership Support: Partner directly with executive leadership to deliver professional video and event communications. Provide high-touch, white-glove technical support during town halls, board meetings, and leadership presentations. Deliver training sessions for VIPs, C-suite administrators, and communications staff to enhance proficiency in video and collaboration tools. Virtual Hybrid Events: Produce, manage, and troubleshoot livestreams, hybrid events, and Microsoft Teams meetings of varying scale and complexity. Oversee audiovisual, prepost-production, and IT support for events ranging from small team sessions to global company-wide gatherings. Collaborate with stakeholders to deliver seamless live and recorded experiences.IT Technical Support (as needed) Provide supplemental IT assistance for VIP users, ensuring swift resolution of hardware, software, and audiovisual challenges. Partner with IT teams to support Macs, PCs, mobile devices, M365 applications, conferencing systems, and connectivity solutions.

Contract Length: 12-Month Contract Pay Rate: $38.00-$43.00/hour (W2) Work Split: 70% operational support / 30% project work We are seeking a Systems Administrator to support enterprise content management, publishing, and engineering systems in a manufacturing environment. This role blends hands-on system administration and troubleshooting with project-based work, including system upgrades, integrations, and data migrations. The ideal candidate is detail-oriented, technically curious, and comfortable working across multiple systems and vendors. Key Responsibilities System Administration & User Support Manage user accounts, permissions, and access across multiple systems Support platforms such as Windchill, Parts Publisher, Arbortext Editor, WorldServer, Language Weaver, WebView/Customer Portal, Titania, and LinkOne Perform Tier 1 troubleshooting for access issues, publishing errors, downloads, searches, and system connectivity Handle license management, including procurement, renewals, payments, and vendor contract updates Create and manage internal and external support tickets and follow through to resolution Project & Upgrade Support Support major system initiatives including Windchill upgrades, system consolidations, and conversion projects Coordinate system downtime with users and vendors Assist with testing, UAT, validation, and documentation for upgrades and enhancements Support publishing tools and workflows, including new language support and translation testing Assist with data migrations, content conversions, and system integrations Vendor & Stakeholder Management Act as a point of contact for vendors such as PTC, RWS, Hitachi, Oberon, and others Manage vendor communications, tickets, documentation, and onboarding materials Support compliance documentation including MSAs, SSO templates, and forms Reporting & Documentation Generate and maintain system usage reports, user analytics, and performance metrics Maintain system metadata, configurations, and publishing rules Create and update user guides, documentation, and process instructions Required Qualifications 3-5 years of Systems Administrator experience or similar IT support role Experience with user management, system configuration, licensing, and troubleshooting Strong ability to research issues, document findings, and resolve problems independently Experience creating and managing support tickets and working with vendors Comfortable supporting multiple enterprise systems simultaneously Strong communication and organizational skills Preferred Experience Experience supporting PLM, CMS, publishing, or content management systems Familiarity with Windchill or similar enterprise platforms Experience supporting system upgrades, migrations, or integrations Exposure to manufacturing or engineering environments Work Environment & Fit Hybrid-onsite role requiring 4 days per week on-site in Milwaukee, WI Best suited for someone who enjoys hands-on system support, troubleshooting, and project coordination Ideal for candidates comfortable working across IT, engineering, publishing, and vendor teams

We are seeking a highly skilled and proactive Systems Administrator to manage and evolve our hybrid infrastructure spanning on-premises servers, cloud-based environments, and 15 locations. This role is critical in ensuring high availability, security, and performance across our IT systems while supporting a growing internal development team and scaling business needs. Responsibilities Infrastructure & Operations · Administer and maintain Windows Server environments (AD, DNS, DHCP, GPO) · Manage Azure infrastructure: VMs, storage, networking, and backups · Maintain system patching, imaging, and configuration baselines · Oversee backup/DR systems and strategies (on-prem + cloud) · Manage monitoring and alerting tools for performance and uptime · Document infrastructure, standard operating procedures, and operational runbooks Security & Compliance · Implement and enforce system hardening, least privilege, and RBAC practices · Support Conditional Access, and MFA · Work with team to address vulnerabilities and audit findings · Enforce compliance efforts (e.g., password policies, account reviews) · Update asset inventory Collaboration & Support · Act as Tier 3 escalation point for complex issues · Support internal team with environments, networking, and deployments · Provide general IT Support to team as needed · Participate in IT projects: migrations, upgrades, new site rollouts · Mentor junior admins and support staff; advocate best practices Requirements Must-Have: · 5+ years experience in a systems administration role · Strong knowledge of Windows Servers and Active Directory · Experience with Azure infrastructure and hybrid environments · Familiarity with Group Policy · Experience with backups (Veeam, Azure Backup, etc.) · Strong knowledge of VMWare · Excellent troubleshooting and documentation skills · Experience with IIS · Experience with Microsoft SQL Server Nice-to-Have: · Exposure to M365 administration (Exchange, Teams, SharePoint) · Familiarity with identity tools (Entra ID, conditional access) · Networking fundamentals (VLANs, firewalls) · Familiarity with MDM's (AirWatch, Intune, Soti) · Familiarity with Cisco Switches Soft Skills: · Strong ownership mindset and initiative · Ability to juggle multiple projects and support tasks · Excellent communication and collaboration skills Certifications (Preferred but not required): · Microsoft Certified: Azure Administrator Associate (AZ-104) · CompTIA Security+ · MCSA/MCSE (legacy OK if recent experience aligns)

Monthly two days onsite needed in Madison WI REQUIRED SKILLS: (Need All; 8+ Years) Demonstrated telecommunications provider services support and vendor management (e.g., AT&T, US Cellular, Lumen) (8+ years) Experience provisioning a PBX (5+ years) Telecommunications asset management and billing reconciliation (8+ years) Managing call center software, distributing/managing VoIP phone numbers OTHER SKILLS OF NOTE: (Need most; 8+ Years) Call Tracing Software 8 years Telecommunication Infrastructure and Service Inventories 5 years Telecommunications bill payment systems 8 years Telecommunications rates and billing systems 8 years Telecommunications systems and services 5 years Template and instructions development 5 years Video Conferencing 3 years Telecommunication: Design and configure of ACD, VoIP, and IVR systems 5 years LAN 5 years Telecommunications 8 years Video Conferencing 3 years Customer Service 8 years Oral Communication 8 years Written Communication 8 years DESCRIPTION OF ROLE: The Telecommunication Specialist will serve as a high-level technical support resource for VoIP phone numbers, mobile device management (MDM), and dial plans, including analysis and design of call trees/call centers for internal communications. The role manages telecommunications data and improves processes/procedures through redundancy and automation where appropriate. Requires experience in VoIP communications, telephony (configuration, testing, validation, administration, support, monitoring, maintenance) for telecom infrastructure, including process documentation and knowledge transfer. The candidate should have experience supporting daily operations in telecom billing/tracking systems and be familiar with routing protocols for VoIP, while working within WAN/LAN environments. Preferred profile includes direct experience with Cisco Unified Communications suite (e.g., Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Center Express or other call center software/services) and cloud knowledge as a plus. Must be able to work independently and within a team, prioritize daily vs. project tasks, and contribute recommendations for process improvements, project planning, system implementations, and system administration. High availability / 24x7-365 support experience is preferred. On-call support is required.

Sr. Service Desk Analyst - (100% Onsite) Pay: $35-$37.50/hr (Contract-to-Hire) Contract Length: 6 months with strong potential to convert to FTE ($76K-$78K) We are seeking a Sr. Service Desk Analyst (Tier IV equivalent) to provide white-glove support for our headquarters staff, including C-Suite executives. This is a high-visibility role requiring strong technical expertise, exceptional customer service, and the ability to work independently in a fast-paced environment. What You'll Do: Provide tiered support for local IT environment on a 24/7/365 basis Troubleshoot and resolve hardware/software issues in office and factory settings Install, upgrade, and configure desktop PC hardware and software Manage Active Directory, Group Policy, and Windows environments Support networking and printer setup Lead local IT projects and collaborate with global teams Document all tickets and maintain accurate records Travel to local Minneapolis sites as needed (clean driving record required) What We're Looking For: 5+ years Service Desk experience supporting HQ and C-Suite in enterprise environments Strong Windows, AD, Group Policy skills ITSM experience (Jira Service Management preferred; ServiceNow acceptable) Networking basics and printer setup experience Ability to lift 30-50 lbs and work occasional evenings/weekends Proactive, detail-oriented, and highly accountable

Important information: To be immediately considered, please send an updated version of your resume to ************************* Job Title: Computer Support Associate Pay rate: $27 per hour Duration: 2 years W2 contract only (No C2C) Location- Waterloo, IA, 50704 Engine Works 3rd shift IT support 3rd shift 10:30 PM to 7:00 AM at EW site. Additional Information: This is for one, 3rd shift position - will work ONSITE: There is a weekend On-Call rotation that these positions will be a part of OT is possible Metatarsals are required on the first day Some travel between Waterloo area locations is possible Job Description: Provide onsite deskside Tier 2 support to the Waterloo IA location through performing the following duties Job Duties: Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues. Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes. Responsible for effective e-mail communications and ability to create and maintain basic documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates - exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures. Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers. Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets. Job Requirements: Knowledge of computing and networking concepts and fundamentals Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions. Knowledge of computer security policies and a general overall knowledge of computer security concepts. 1 year or more IT experience preferred, but recent college graduates will be considered Education Requirements: Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent

Title: Site Support Technician | Milwaukee - Multiple Sites Pay/Salary/Benefits/Perks: Contract Type: 6-Month Contract to Hire Hourly Rate: $28-29/Hr Salary upon Conversion: $60k (contingent upon experience) Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm Central. Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment. Responsibilities: Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution. Must-Have Qualifications and Skills: Experience: At least 3 years of experience in IT support, working on-site with users IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow. Communication: Strong interpersonal and communication skills.

Job Title: Deskside Support Tech Pay Rate: $28/hr on W2 Duration: 06+ Months (Possibility of Extension) We are seeking a skilled and customer-focused End User Support Level 2 Technician to provide advanced technical support to users within the organization. This role involves resolving escalated issues from Level 1 support, troubleshooting hardware and software problems, supporting IT systems, and ensuring seamless technology operations for end users. Key Responsibilities: • Respond to and resolve second-level support tickets and escalated issues from the help desk. • Troubleshoot hardware, software, and peripheral issues for desktops, laptops, mobile devices, and other end-user devices. • Provide support for Windows, mac OS, Microsoft 365, and other enterprise applications. • Configure, install, and maintain end-user devices and software applications. • Assist in user onboarding/offboarding, including account setup, access permissions, and workstation preparation. • Maintain documentation for technical procedures, solutions, and user guides. • Work with Level 3 support or vendors for complex issues that require further escalation. • Ensure timely communication and resolution of issues in line with service level agreements (SLAs). • Provide remote and onsite support as needed. • Educate users on best practices, basic troubleshooting, and IT policies. Preferred Qualifications: • IT certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, VDI or similar. • Experience supporting virtual environments (e.g., Citrix, VMware). • Familiarity with mobile device management (MDM) platforms

Desktop Support Technician Duration: ASAP through through March 27th with possibility for conversion to a full time employee Pay Rate: $18 - $22/hr Work Schedule: Onsite from 7:00 am - 3:30 pm or 7:30 am - 4:00 pm. Description of Need: We are seeking a temporary staff member for through March 27th. The individual will work onsite assisting the PC Tech team with tasks related to installing, setting up, tearing down, moving, and supporting software/hardware. Required Skills and Experience: Desktop support and deployment experience Good customer service skills with the ability to learn basic hardware-related tasks. Training on computer operating systems and software is preferred. Proficiency with Microsoft Office Suite or similar software. Ability to maintain confidentiality of business and personnel information. Training and Mentorship: The current team will provide training and mentorship to the temporary staff member. Benefits Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: *********************************************** How to Apply Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! Equal Opportunity Statement As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

PERMANENT IBM SERIES ADMINISTRATOR II / SYSTEMS ENGINEER ~ HYBRID 3 DAYS SALARY:125K + 7.5 % bonus Frederick, MD New Hudson-Smith, MI Huntersville, NC McConnellsburg, PA Pittsburgh, PA SUMMARY: This role provides advanced technical leadership for our IBM Power servers, IBM i OS partitions, HMC, VIO Servers, and IBM DS storage arrays. The position ensures stability of our mission-critical ERP platforms while driving innovation in observability, automation, and security. RESPONSIBILITIES Serve as the escalation point for complex operational support, troubleshooting, security enforcement, and performance tuning across IBM Power systems and IBM i OS environments. Expertise in IBM Power and IBM i OS, with responsibility for end-to-end management of the ecosystem spanning hardware, virtualization, and operating system administration. Experience administering IBM VIOS, including configuration, maintenance, and troubleshooting. Drive the adoption of observability and AIOps practices to improve monitoring, reduce mean time to resolution, and proactively identify issues. Advance automation through Infrastructure-as-Code (Ansible, CL) to modify best practices, streamline patching/compliance, and reduce operational overhead and repetitive work Support the design, testing, deployment and support of HA/DR solutions (MIMIX or similar) to ensure ERP availability and business continuity. Provide mentoring, guidance, and strong communication to bridge technical and business stakeholders, ensuring alignment with modernization initiatives. REQUIRED SKILLS Five (5) or more years of experience in the field or in a related area. Proven expertise with HMC, MIMIX HA/DR, VIO server, and IBM DS storage. Strong understanding of ITIL processes, incident resolution, and stakeholder engagement. Demonstrated skills in troubleshooting, CL scripting, and infrastructure design. Ability to work standard business hours, with availability for after-hours/weekend work during patching, OS upgrades, and on-call rotations. Strong leadership, communication, problem-solving, and collaboration skills. STANDOUT QUALIFICATIONS: Bachelor's degree in information technology or a related field. 10+ years of experience managing IBM i OS and IBM Power hardware environments. Experience implementing observability and AIOps initiatives to reduce noise, accelerate incident response, and drive predictive insights Familiar with Fortra products (Alert, Console, Compliance Monitor, Exit Point Manager) or similar products. Background in driving platform security initiatives and automating compliance.

IT Business Consultant / Business Analyst - Copilot Hybrid in Milwaukee, WI 12-month Contract We are seeking a consultant to lead organizational change and business analysis for the enterprise rollout of Microsoft Copilot across approximately 5,000 users, with potential expansion beyond. This role will drive adoption, governance, and measurable business outcomes for “Copilot Work” and “Copilot Web” tools across Home & Field office employees. The ideal candidate combines expertise in change management, experience implementing AI solutions at scale, and strong business analysis capabilities. Key Responsibilities Gather and analyze business use cases to identify high-value Copilot opportunities. Planning and execution of technology deployments (both new implementations and updates/changes to existing capabilities) by addressing business processes and the underlying systems that support them. Apply core Business Analysis skills to document current-state processes, define future-state workflows, translate business needs into clear functional requirements, identify options, gain consensus, and clearly communicate recommendations. Lead, design and deliver organizational change management (OCM) strategies to promote adoption of the change and minimize impact to people and processes. You will ensure users are informed, trained, and supported throughout the rollout. Continuously refine Copilot use cases and adoption strategies, leveraging user feedback, data analytics and visualizations, and evolving platform capabilities. Document requirements, success metrics, and ROI for prioritized scenarios. Required Qualifications 5+ years in organizational change management, business analysis, or IT business consulting Proven experience leading AI tool deployments (Microsoft Copilot strongly preferred) Deep understanding and experience in technology release management and organizational change management programs and practices. This includes eliciting feedback and analyzing the sentiment to provide recommendations. Strong understanding of M365 ecosystem Demonstrated ability to utilize Pivot Tables and VLOOKUPs in Excel Demonstrated ability/knowledge of business operations/processes to include analysis, design, documentation, using industry best practices and standards Superb communication skills (written and verbal); ability to deliver informative, well-organized documentation and ability to effectively communicate in difficult and critical situations; effectively navigate the political landscape. Demonstrated flexibility to adjust to changing business needs by effectively leading and prioritizing large or complex concurrent assignments Preferred Qualifications Experience with Microsoft Copilot, Azure OpenAI, GitHub Copilot, or similar AI platforms. Familiarity with Enterprise level environments. Experience building champions networks and role-based enablement programs. Identifying cases and conducting user acceptance testing.

This is a full-time position of 40 hours per week of work. This position requires work in our office in Rogers, MN. Hours are somewhat flexible during the work week, Monday-Friday. We are looking for a candidate to help with EEPROM programming of optical transceivers and testing of network equipment, as well as working with Lead Coding & Network Technician and management to develop and test OEM compatible transceiver code solutions. This is a full-time position, eligible for a full benefits package and bonus on top of base salary. Responsibilities: Responsibilities include but are not limited to: · Order fulfillment including coding, re-coding, labeling, testing & quality control testing of orders including optical transceivers and network equipment. · Maintain switch and test gear in lab environment · Update and write module specification pertaining to EEPROM and low-speed signal path · Debug and resolve issues related to transceiver electrical interface · Drive failure analysis to reach design solutions and corrective actions · Perform Pre-Inventory quality control testing · Testing of Networking Equipment · Qualifying incoming products · Assist with lab maintenance cleaning lab and replacing expendable equipment · Assist with inventory management · Assist with keeping coding database for optical transceivers and networking accessories · Assist with keeping parts and descriptions database for optical transceivers and networking accessories · Assist with packaging and shipment of orders as needed · Assist with company IT related issues · Assist other departments as requested (IT, Software Development, Logistics ext.) · Ability to perform other duties as requested and assigned · Other duties may be assigned Preferred Skills/Abilities: · Familiar with basic networking connectivity topology (Layer1/2 TCP/IP protocol) · Basic Cisco CLI knowledge · Enjoy Solving Puzzles · Detail Oriented · Self Driven · Works well with others · MS office, Adobe, Excel, Visio Bonus Qualifications: · Familiar with UART, SPI or I2C · Knowledgeable in Hexadecimal, Encryption Physical Requirements: · Must be able to life up to 50 pounds at a time · Prolonged periods of sitting at a desk and working on a computer Company Description: Choice IT Global, founded in 2018, Choice IT is a leading provider of optical transceivers, Direct Attached Cables, Active Optical Cables, Fiber Cables, DWDM & CWDM Passive equipment, Muxsponders, Coexistence Elements, Media Converters, Splitter, Splice Trays, Demarc Customer Connectivity Points/Wall Plates, Fiber Patch Panels, Fiber Distribution Boxes, Attenuators, Fiber Cleaners such as One Click Cleaners, Visual Fault Finders, Power Meters, Mini OTDR's, Cassettes, MPO Cables, Copper Patch Cords, among other layer 1 network fiber connectivity products, new and pre-owned networking equipment, IT Asset Disposition (ITAD) & white box network equipment. Ultimately we provide Network Managers and IT Sourcing Specialists Choice in how they buy their IT/Networking equipment. "Providing Choice in IT" Why Work Here? Small, family oriented privately held company that is rapidly growing with tremendous growth potential. We offer full time positions with benefits and bonus opportunity on top of base pay. Address 14900 James Rd Suite 200 Rogers, MN 55374 USA Industry Business Information Technology

The Role: Background, context, and vision for this role and why this role exists As part of the Todd & Sargent IT Team, the IT Junior Administrator provides first-line technical support to 150+ employees across both office and field operations. This position is focused on end-user service, CAD/BIM software support, and assisting with general IT infrastructure maintenance. Success in this position comes from delivering top-notch customer service, learning the technical foundations of our environment, and building strong relationships in both office and field. The What: What this role is responsible for. Technical Expectations Help Desk Support Provide Tier 1 technical support via phone, email, and in-person assistance Troubleshoot common issues with Windows workstations, printers, and mobile devices Support CAD software including AutoCAD, Revit, Civil 3D, and related applications Document all support requests in ticketing system with detailed resolution steps Maintain help desk metrics including response time and resolution rate targets Escalate complex issues to Senior IT Administrator with proper documentation Hardware & Infrastructure Deploy and configure new workstations and laptops for staff onboarding Perform routine maintenance on high-performance CAD workstations Assist with network infrastructure maintenance and cable management Support mobile device management for iPads and field devices Manage inventory of IT equipment and supplies using asset management system Coordinate hardware warranty repairs and replacements Software Support Assist with Autodesk software installations and license management Support Office 365 deployments and basic troubleshooting Maintain software inventory and compliance tracking Perform basic database maintenance and backup verification under supervision Update and patch workstation operating systems following established procedures Support specialized engineering applications (RAM, Wind, Enercalc) Field Operations Support Provide remote support for field personnel via VPN and remote desktop tools Assist with mobile device configuration and troubleshooting Support construction management software used on jobsites Coordinate with Senior IT Administrator for complex field technical issues Document field support procedures and common resolution steps End-User Support & Customer Service Provide clear communication with employees of all technical levels Model best practices for customer service and coach junior staff in handling end-user support Anticipate user needs, document solutions, and contribute to a growing IT knowledge base Build trust with employees by consistently delivering responsive, high-quality support Effective Organization and Housekeeping of IT Hardware Ensure proper organization, inventory, and maintenance of all IT hardware to ensure efficient operations and easy access. Follow protocols for regular audits of hardware inventory, ensuring all equipment is accounted for, functional, and up-to-date. Promote best practices for the care and handling of IT assets to extend their lifespan and optimize performance, including guidelines for usage, storage, and disposal of outdated equipment. Qualifications: Education: Associate's degree in Computer Science, Information Technology, or related field or equivalent experience Experience: 1-2 years relevant experience in IT support or help desk environment Technical Skills: Strong Windows desktop support skills and basic networking knowledge Familiarity with Microsoft Office Suite and basic troubleshooting Understanding of Active Directory basics and user account management Basic knowledge of computer hardware and peripheral devices Preferred Qualifications Experience in architecture/engineering or professional services environment Knowledge of CAD/BIM software and high-performance workstation requirements Microsoft certifications (MCSA, MCSE, Azure Administrator, or equivalent) CompTIA Security+ or similar security certifications Experience with backup and disaster recovery solutions Familiarity with compliance frameworks (ISO 27001, NIST 800-171) Understanding of construction industry workflows and technology needs

CDW is happy to be partnering with our Milwaukee based company on this new Senior IT support Technician opportunity. Please find the details below and apply if interested: Senior IT Support Technician Contract Length: 6-month contract-to-hire Work Arrangement: Onsite - Based in Milwaukee, but will require travel to various locations throughout Wisconsin) Target Pay Rate: $35-$40 per hour Conversion Salary Range: $60k-$80k Interview process: 2-3 step process Notes: Position is responsible for all sites throughout Wisconsin - candidates must be willing to travel for the role. Some sites are 4-5 hours from Milwaukee. For those sites, trips will be overnight (expected 1x each week but may vary). Mileage, lodging and meals will be reimbursed. Once an FTE, this person will have access to use company vehicle for travel. They are largely outsourced. They are insourcing some of the functions, including desktop and helpdesk. This is a ground floor opportunity where someone will be able to help build things out at the company. Currently, they don't have a ticketing system. All users requests come through phone calls and emails. This person may help with the evaluation and implementation. This role is focused on supporting internal users. Top three skills needed: 7+ years of proven IT support experience (Tier 1 and Tier 2) Hardware and software setup, troubleshooting, and support Experience diagnosing and resolving network connectivity issues. Nice to haves: Process development experience Leadership experience Essential Functions: Advanced End-User Support: Provide Tier 1 and Tier 2 support for workstations, laptops, printers, peripherals, and mobile devices, resolving hardware, software, and connectivity issues. Troubleshoot Microsoft 365 applications (e.g., Teams, SharePoint, OneDrive, Outlook), user authentication, and Unified Communications as a Service (UCaaS) system. Act as an escalation point for complex technical issues, ensuring timely resolution and minimal disruption to care delivery. Device Standards and Security: Develop and maintain standardized hardware/software images and configuration baselines for laptops, desktops, and mobile devices, ensuring HIPAA-compliant security settings (e.g., BitLocker, anti-malware, secure BIOS/UEFI). Define and enforce end-user device and peripheral standards, including approved models and deployment guidelines. Support endpoint hardening to meet DHS and CMS security requirements. Onsite Technical Support: Travel to facilities to provide escalated support, deploy equipment, and conduct IT asset health checks, ensuring compliance with CMS operational standards. Collaborate with facility staff to identify IT needs, resolve infrastructure issues, and maintain accurate asset inventories for lifecycle planning. Networking and Connectivity: Diagnose and resolve local connectivity issues, IP conflicts, and Wi-Fi access point problems, ensuring consistent performance across facilities. Manage and troubleshoot ISP and voice circuits, supporting their transition to a consolidated support model in collaboration with MSP infrastructure teams. IT Insourcing and Process Development: Contribute to their insourcing strategy by developing internal support workflows, documentation standards, and training materials. Build and maintain a knowledgebase and internal tools to enhance support scalability and compliance. Participate in IT projects to align systems with HIPAA, DHS, and CMS requirements. Compliance and Documentation: Ensure IT support practices comply with HIPAA (e.g., secure data handling), DHS and CMS standards. Maintain detailed records of support activities, asset inventories, and compliance audits for regulatory reporting.

Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others? Clarity Technology Group, a Madison-based Managed Service Provider comprised of a hard-working and close-knit team, is searching for a new IT Systems Engineer. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is primarily an in-office position in Madison, WI with the opportunity to work remotely on occasion. We'll Provide: Collaborative environment, ability to learn about many different industries, flexible PTO, and opportunities to volunteer in the community with some great organizations Significant room for professional growth Health & dental, optional vision, a 401k plan, life insurance, and short and long term disability What You'll Do: Plan, design, implement, and support primarily Microsoft solutions both in the cloud and on-premises for organizations ranging from a dozen to hundreds of users Keep up with current and emerging technologies and help develop standards, processes, and procedures Implement and support Microsoft cloud technologies including O365, Azure, Entra ID, Intune, and SSO. Implement and support Microsoft on-premises technologies including Windows, Hyper-V, and AD. Perform network configuration and support including switches and firewalls Prepare and maintain system documentation and standards of work. Maintain exceptional customer service at all times Skills You'll Need: 2+ Years supporting Microsoft cloud technologies (O365, Azure, Entra ID, Intune, etc.) 2+ Years supporting Windows Server and Active Directory 2+ Years working with networking and firewalls 5+ Years combined IT support experience Enjoy working as part of a collaborative team and in a fast-paced environment Analytical thinking, problem solving, and the ability to learn quickly Associate's or Bachelor's degree in an Information Technology-related field is preferred Ability to work a light, rotating on-call schedule Technical curiosity Proficiency or familiarity with Connectwise, Datto, Ninja, or similar products Next Steps: Quick apply with your resume here

Hi We are looking for an IT Support Engineer with 1-4 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools. Job Title: Desktop IT Support Engineer (5) Openings Location: Marshalltown, IA Onsite Work Full Time Start date: 03rd January 2026 Job Responsibilities: IT Support Engineer - (1-4 Yrs) Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project. Technical Skills: M365 Azure AD ServiceNow Basic networking skills Complex system Troubleshooting skills Printer management AV solution support VIP support Printer and industrial scanner support

Roles & Responsibilities: Offer foundational technical support in infrastructure services, providing assistance in routine tasks. Assist with infrastructure projects and assignments. Participate in basic monitoring and routine troubleshooting of infrastructure systems. Collaborate with team members to address infrastructure challenges and daily operational tasks. Support the creation and maintenance of infrastructure documentation. Develop and improve technical skills through on-the-job experience. Show eagerness to learn and gain expertise in infrastructure services. Follow established best practices and standards in infrastructure service delivery. Required Skills & Experience: Bachelor's degree in a relevant field or equivalent combination of education and experience Typically, 2+ years of relevant work experience Proven experience in infrastructure technology analysis Proficiencies in data analysis and technical knowledge A continuous learner that stays abreast with industry knowledge and technology An advanced degree in a relevant field is a plus Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus Skills: Desktop Support, Break-fix, Software Support, Infrastructure Support, Windows Support Education: Bachelors' Degree or equivalent experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Akib Email: *************************** Internal Id: 25-54778

Are you an experienced Telecom / Network Engineer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Telecom / Network Engineer to work at their company in La Crosse, WI. Position Summary: The Telecom/Network Engineer will design, configure, manage, troubleshoot, support and implement the Telecom/Network Infrastructure. Will also perform limited project management with some coordination of efforts by various support staff. Communicates project status to project proponents. Working in multiple network infrastructure disciplines including routing, switching, and wireless. Demonstrates knowledge and proficiency with basic network and network security monitoring/management tools. Qualifications: Utilizes, operates and maintains network security infrastructure and services involving network access control, network segmentation (TrustSec, Client), VPN, secure web browsing, internet caching and DNS security devices to ensure data integrity and network security is maintained. Provides assistance and may be asked to take a network leadership role with network troubleshooting and remediation of security related incidents or network security investigations in coordination with the Help Desk, ITOC and SOC. Familiar with software defined networking tools including, but not limited to, firewalls, WAN/LAN, SASE, and Cloud networking. Familiar with scripting and automation tools such as Splunk, Ansible, Python, and .Net. Knowledge of standard project methodology (Agile and/or Waterfall) processes, tools and terminologies. Bachelor's degree in a technical discipline with a minimum of two (2) years of professional technical work experience. OR Associate's degree with a minimum of four (4) years of professional technical work experience. Preferred: Expert knowledge of telecom/network concepts and 7-layer OSI model is required. Knowledge of basic telecom/network management and monitoring tools. Basic understanding of desktop and server operating systems is desirable. Must be able to work with minimum direction and able to work effectively in a team environment. Must be customer focused and possess excellent communications and interpersonal skills to interact with a variety of personnel at various levels within and outside the institution. Good organizational and time management skills are required to handle the workload and track the various projects going on simultaneously. Solid analytical skills are also a necessity. Cisco preferred CCNA preferred

Robert Half is recruiting for an experience Systems Engineer with Azure experience, for our client in Green Bay, WI. This position will play a critical role in the monitoring, management, and maintenance of their Azure cloud environment, virtualization, storage, backups, and more. This is a Direct Hire role that will require a hybrid work schedule in Green Bay. Responsibilities: Facilitate effective communication and collaboration between IT teams. Provide clear and professional recommendations to leadership to aid in decision-making processes. Lead and direct team efforts on specific projects and technology direction when required. Uphold security architecture standards, frameworks, and guidelines, with an emphasis on infrastructure security best practices. Perform tasks related to troubleshooting, capacity planning, and performance management. Utilize infrastructure strategies to guide business-oriented technology initiatives. Conduct research on emerging technologies to assess potential business applications. Translate business requirements into comprehensive written designs, adhering to industry standards. Develop, evaluate, and refine project testing and implementation plans. Assess development and testing strategies utilized by external vendors. Produce and maintain documentation related to new or modified projects or technologies. Ensure optimal system performance through consistent tuning, regular patching, and rigorous monitoring. Oversee implementation of upgrades, patches, new applications, and infrastructure components. Engage in proof-of-concept engineering initiatives to evaluate system additions or modifications. Adhere to established change management processes. Participate in the development and review of business continuity and disaster recovery strategies. Perform additional duties as necessary or assigned. Requirements: 4+ years of Windows Systems Engineering experience Strong experience with Microsoft Azure Experience with on-prem Active Directory & Azure EntraID Experience with: M365, MS Teams, Intune, Azure Stack HCI, Hyper-V, VMWare, SAN, scripting, IAM Experience with Nutanix is highly preferred Certifications are highly preferred