Network administrator jobs in Lewiston, ID

What This Job Entails This role combines deep technical expertise with exceptional customer service and communication skills to deliver a seamless and reliable technology experience for executive users. The ideal candidate is proactive, personable, and thrives in fast-paced environments where professionalism, discretion, and attention to detail are paramount. You'll collaborate closely with executives, executive assistants, IT infrastructure, and other technology teams to anticipate needs, resolve issues, and maintain high satisfaction and trust. Scope ·Applies professional expertise and organizational objectives to creatively resolve complex technical and service-related issues. ·Handles multifaceted situations requiring in-depth evaluation and sound judgment to determine the best solutions. Your Roles and Responsibilities ●Deliver outstanding customer service and personalized support for all aspects of executive technology. ●Provide responsive, professional technical assistance to executives and their teams across hardware, software, networking, printing, mobile devices, and collaboration tools. ●Proactively monitor, maintain, and troubleshoot desktop systems, mobile devices, and network connectivity in a diverse environment to prevent disruptions. ●Offer onsite and remote support for executive-level clients and their assistants, ensuring clear, confident, and courteous communication at all times. May require occasional off hours support and on-call availability is required. ●Translate complex technical issues into simple, actionable explanations for both technical and non-technical audiences. ●Recommend and implement tailored technology solutions that align with executive needs and preferences. ●Build and maintain trusted relationships with executives, exercising discretion and professionalism with all sensitive information. ●Partner with global and regional teams to support executives during travel and off-site events. ●Provide on-site event support to ensure seamless technology integration during meetings, presentations, and special engagements. ●Manage incidents and requests in an ITSM platform (e.g., Zendesk), demonstrating accountability, follow-through, and proactive communication. Required Qualifications / Skills ●5+ years of experience in service desk or desktop support, preferably in a fast-paced enterprise or executive environment. ●Advanced proficiency in Windows 11, mac OS, Microsoft Suite, Microsoft Exchange, Active Directory, wireless and printing technologies, and mobile device management. ●Strong commitment to exceptional customer service and service delivery excellence. ●Demonstrated ability to communicate effectively, both verbally and in writing, with diverse audiences. ●Professional presence and demeanor, with the ability to remain calm and composed under pressure. ●Meticulous attention to detail, strong follow-through, and the ability to prioritize effectively. ●Proven problem-solving and decision-making skills. ●Industry certification (CompTIA+ or equivalent experience) preferred. Physical Demands & Work Environment ●Ability to perform office-related tasks, including extended periods of sitting or standing. ●Mobility to move throughout an office environment and perform in-person support. ●Ability to use a computer and other standard office technology. ●Strong communication skills, both in-person and virtual. ●Some positions may require occasional repetitive motion involving wrists, hands, or fingers.

IT Coordinator Salary: $65,000 - $75,000 Employment Type: Full-Time About Our Partner Our partner is a fast-growing personal injury firm known for its modern culture, collaborative team, and strong commitment to serving clients with excellence. The firm has grown more than 36% over the past two years and is ready to bring on an internal IT Coordinator to support expanding operations and keep technology running smoothly. Position Overview Our partner is seeking a people-oriented, early-career IT professional (0-5 years) with a degree in Information Technology, Computer Science, or a related field. This role is ideal for someone who is eager to learn, highly coachable, proactive, and excited to grow within a dynamic legal organization. You will partner closely with the internal team and serve as the liaison between our partner and its Managed Service Provider (MSP). This role ensures systems, licenses, onboarding processes, and vendors operate seamlessly while strengthening internal knowledge and the firm's technology foundation as it scales. Key Responsibilities Serve as the primary internal IT contact for staff across the organization. Partner with the Managed Service Provider (MSP) to troubleshoot issues, oversee ticket flow, and coordinate support. Facilitate technology onboarding for new hires, including system access, hardware coordination, and setup (15+ onboardings recently). Maintain and track software licenses, renewals, and IT contracts. Support and manage our partner's CRM and key technology platforms, many of which are MSP-managed. Ensure the IT checklist and internal documentation are accurate and up to date. Assist with vendor management, ensuring systems and services meet organizational needs. Participate in knowledge management by organizing and documenting IT processes. Assist with training related to new systems, including Litify (training provided). Support periodic travel for training or team needs. Contribute to the ongoing modernization and scaling of internal technology systems. Qualifications Bachelor's degree in IT, Computer Science, Information Systems, or a related field (required). 0-5 years of professional IT experience. Strong understanding of general technology systems, troubleshooting, and software management. Excellent communication skills with a people-first approach. Highly organized with the ability to manage checklists, documentation, and project timelines. Coachable, proactive, and eager to grow in a fast-paced, modern legal environment. Ability to work onsite 1-2 days per week, with hybrid flexibility. Who Thrives Here Someone who is dependable, solutions-oriented, personable, and excited about being the “go-to” technology resource for a professional legal team. You don't need to know everything-but you do need the right attitude, curiosity, and willingness to learn and take ownership.

Network Engineer (Communication Services) Base comp: $175-200k base. +equity and bonus opp Seattle based, rapid growth technology company is seeking a Network Engineer with expertise in VPN connectivity and IMS (IP Multimedia Subsystem) services. This role is critical to building and maintaining secure, reliable network services for customers and carrier partners. Responsibilities Design, implement, and maintain VPN tunneling and endpoint connections (IPsec, GRE, SSL). Support customer and carrier interconnections with high reliability. Administer and troubleshoot Kamailio-based IMS services. Configure and manage RADIUS AAA connections. Monitor performance, resolve issues, and ensure service continuity. Develop technical documentation and participate in incident response. Stay current with networking, security, and telecom standards (3GPP, GSMA, SIP, Diameter). Qualifications Bachelor's degree in Computer Science, Telecommunications, or related field. 3+ years of experience in network engineering (telecom, VoIP, or carrier environment). Strong proficiency in IP networking (BGP, OSPF, VPN technologies). Hands-on experience with Kamailio, OpenSIPS, FreeSWITCH, or Asterisk. Solid understanding of SIP, RTP, Diameter, IMS architecture, and RADIUS. Linux systems/network administration; scripting (Bash, Python) a plus. Familiarity with monitoring tools (Grafana) and cloud networking (AWS, Azure, GCP). Preferred Skills Knowledge of mobile telecom topographies, eSIM, and IoT infrastructures. Experience with telecom security frameworks (ISO 27001, GSMA, STIR/SHAKEN). Exposure to containerized services (Docker, Kubernetes). Prime Team Partners is an equal opportunity employer. Prime Team Partners does not discriminate on the basis of race, color, religion, national origin, pregnancy status, gender, age, marital status, disability, medical condition, sexual orientation, or any other characteristics protected by applicable state or federal civil rights laws. For contract positions, hired candidates will be employed by Prime Team for the duration of the contract period and be eligible for our company benefits. Benefits include medical, dental and vision. Employees are covered at 75%. We offer a 401K after 6 months, we do not provide paid holidays or PTO, sick time is offered in accordance with local law

IT Administrator Our client is seeking an IT Administrator to support and maintain the daily technology operations across multiple locations, ensuring systems remain secure, reliable, and responsive to business needs. This role plays a critical part in end-user support, infrastructure stability, and continuous improvement of IT services. IT Administrator Responsibilities Oversee and maintain day-to-day IT support operations across the organization. Provide timely technical support to end users by troubleshooting hardware, software, and network issues. Perform system updates, user account provisioning, and planned preventative maintenance. Configure, support, and maintain Windows Server environments (2016-2024) to ensure optimal performance and reliability. Monitor and maintain phone, security, and related communication systems. Support data protection efforts through backup, recovery, and disaster preparedness activities. IT Administrator Qualifications 5+ years of experience in IT administration, systems engineering, networking, or a closely related technical field. Strong working knowledge of Microsoft Office applications, including Outlook, Word, Excel, Teams, and Visio. Experience with cybersecurity tools, best practices, and security protocols. Hands-on experience with backup/recovery solutions and disaster recovery planning. Excellent troubleshooting, analytical, and problem-solving skills. Strong written and verbal communication skills with the ability to work cross-functionally. Ability to manage multiple priorities simultaneously with a high level of accuracy and attention to detail. Familiarity with VoIP phone systems is preferred; training is available for the right candidate. Self-motivated and adaptable in a fast-paced environment with frequent interruptions. Bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred. Industry certifications such as MCSE, Network+, Security+, or CompTIA are preferred. Flexibility to work occasional off-shift hours as business needs require.

Job Number: System Administrator - Virtualization, VMWare, Windows, Storage Overtime: 10% anticipated Travel: up to 10% local and field travel Length: Initial 12 month engagement - renewable for up to 5 years MUST be US Citizen to be eligible to apply for Federal Background Check SUMMARY This contract System Administrator 3 position will work within Operational Infrastructure subgroup within Transmission Technology group in the Transmission Services business line. This division provides hardware maintenance lifecycle support for the corporate Control Center systems. This division also provides General Support System (GSS) infrastructure maintenance, troubleshooting, repair, emergency response, client support, system energization/acceptance testing, and performance analysis and trending POSITION RESPONSIBILITIES Configuring applicable software and systems, maintaining local documentation, installing/updating/removing software, applying change control processes and procedures, planning and preparing for future growth, troubleshooting and resolving technical issues, and performing system-related training for the following systems: Deploying virtual services using automation, i.e, Aria Automation, Terraform, Ansible. Storage services, i.e. SAN, NAS & Virtual Antivirus, antimalware, and malicious code prevention. Software Defined Networking, i.e. VMWare NSX, Cisco ACI. VMware Virtual Machine, Hypervisor Management and Infrastructure deployment. Virtualization Management, (VMware, Hyper-V, Nutanix, KVM). Management of Windows Server & REHL operating systems Cyber Vulnerability Assessment and Mitigation Research. Patch Management in an enterprise environment. Windows infrastructure, i.e. active directory, group policy, PKI, et al Research, test and draft / document standardized technical procedures for the deployment of computer hardware and associated operating systems; organize, store and dispose of superseded documents in accordance with Information Governance & Lifecycle Management (IGLM) standards. Perform regular assessments of newly discovered vulnerabilities on a wide range of operational network devices, computer systems devices and various software packages. Implement, design, and maintain least privileged and role-based access control models. Research, test and document standardized technical procedures for the deployment of computer hardware and associated operating systems for final review and approval by the manager /staff. Respond to client support issues utilizing change management software to process and complete the tasks necessary for resolution of technical client issues; unusually complex issues may include involvement of the appropriate manager or team lead. Provide advice and recommendations for process / procedural changes that may become necessary due to system changes, upgrades, etc. Provide input and recommendations to the manager, technical lead and staff Support and assist the team lead and North American Electric Reliability Corporation - Critical Infrastructure Protection (NERC-CIP) subject matter experts (SMEs) with implementing, analyzing, and reporting on the operational compliance of all Control Center cyber assets. Develop, draft and recommend improvements to the Control Center's procedures and processes REQUIREMENTS Education & Experience: A degree in Computer Science, Information Technology, or a directly related technical discipline is preferred. With an Associate's or Bachelor's degree in applicable fields, 8 years of experience is required. Without an applicable degree, 10 years of experience is required. Required Technical Skills & Experience 2 years' experience with the following: Working knowledge and experience sufficient to successfully support, troubleshoot and maintain a virtualized computer environment. Working knowledge and experience sufficient to successfully support, maintain, and troubleshoot enterprise Windows infrastructure using active directory, group policy, Powershell, and other Windows utilities Preferred Skills & Experience Administration of virtualization technologies including VMWare, Hyper-V, Nutanix, KVM, etc. Experience administering computer systems in a 24/7 high availability operational environment. Administration and maintenance of network systems infrastructure management tools or systems including anti-virus, patch deployment, log management, software deployment and backup and recovery functions. Experience in researching vulnerabilities and deploying security patches in a large IT infrastructure environment. Experience with administering both network and host-based firewalls. Experience troubleshooting LAN connectivity problems. Experience using specific technologies such as Splunk, Remote Desktop Services, IIS, Wireshark, App-V, Tripwire, Trend Micro, LANDesk, Puppet Enterprises, Checkpoint Firewall, Veeam backup, HP and Cisco server hardware, KVM hardware Knowledge of scripting languages such as PowerShell, Bash, Python Pre-Employment Requirement All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information. APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. About APR Staffing APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ie Solutions and Data Resource Group. Both companies have been recent award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington. Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.

As a Systems Administrator, you will provide support by responding to issues involving the installation, maintenance and support of Windows servers, server applications, printers, hardware, LAN/WAN, and other computer peripherals and company devices. What you'll be doing: Provide outstanding customer service responding to users calls, emails and helpdesk tickets Resolve technical issues with equipment including desktops, servers, printers and OS Configure and install desktops, laptops, servers and printers Windows systems administration including GPO configurations, Active Directory, DNS, DHCP, IIS, and file server experience Assist with network hardware (physical & virtual using VMWare), software and operating systems Linux, M365, SCCM and Oracle database administration experience Maintain documentation for implementations, maintenance, upgrades and inventory Maintain a high level of security, including up-to-date security software releases including TLS/SSL certificate management Ensure backups performed, monitored and maintained for all servers and company devices with experience in VEEAM and Netbackup Demonstrated experience with PowerShell scripting Represent client in a professional manner and provide outstanding customer support This position is scheduled to work 100% on-site in our Seattle office (Eastlake). Who you are. Educated. Bachelor's degree or equivalent experience; MCSE certification preferred Experienced. 3-5 years of experience as a systems administrator or similar position Knowledgeable. Troubleshooting (hardware/software/networks), Windows desktop/server administration, O365, VMWare & Active Directory Team Player. Work independently and as a productive and contributing member of a team Meticulous. Strong attention to detail with ability to quickly assess and analyze problems Service Minded. You deliver customer support like you expect to receive it: with excellence

We are CorSource Technology Group, a locally owned technical staffing and recruiting firm in Portland, Oregon. We encourage you to submit your resume to the job posting link or reach out directly: ************************ JOB TITLE: Windows Systems Administrator START DATE: ASAP DURATION: Permanent Position (FTE) WORK HOURS: Full time, 40 hours/week LOCATION: Beaverton, OR (4 days per week in office) TRAVEL: N/A EQUIPMENT & ACCESS: Equipment and access provided by the company About the Organization: This is a well-established, employee-owned wholesale products distributor with a long history in the industry. Role Overview: We are seeking an experienced IBM Power Systems Administrator to manage and maintain the IBM infrastructure across production, development, and disaster recovery environments. This critical role ensures the reliability, security, and optimal performance of IBM i systems and associated third-party applications. In addition to management of the iSeries environment, this position will be responsible for deploying, managing, and optimizing the server infrastructure, ensuring reliability, scalability, and security. Key Responsibilities: IBM iSeries Administration System Administration & Maintenance Maintain the health and performance of IBM i systems across production, development, and disaster recovery environments Perform system upgrades, PTF the O/S, and patch applications Monitor system resources, performance metrics, and capacity planning Ensure system availability and respond to alerts and incidents User Management & Security Provision and manage user accounts and profiles Configure and maintain permissions and user access controls Implement and enforce security policies and best practices Conduct regular security audits and access reviews Troubleshooting & Support Diagnose and resolve system issues including file locks, user lockouts, and error reporting Investigate performance bottlenecks and implement solutions Provide technical support to end users and application teams Document issues, resolutions, and procedures Backup & Disaster Recovery Manage daily backup operations (BRMS) and tape rotation Monitor and maintain disaster recovery replication health Test and validate backup and recovery procedures Ensure compliance with retention policies and recovery time objectives Third-Party Software Management Install, configure, and maintain third-party applications including Avalara Tax, Seagull, Itera, Pathfinder, Aldon, FEU, Halcyon, Trusted Link, Arpeggio Coordinate vendor support and software updates Troubleshoot application-specific issues Windows Server System Administration Install, configure, and maintain Windows Server operating systems (2016/2019/2022) Deploy and manage Microsoft server applications including Active Directory, DNS, DHCP Install, configure, and troubleshoot third-party server software solutions and applications Perform regular system updates, patches, and maintenance windows for both virtualization infrastructure and guest operating systems Monitor and troubleshoot server performance issues, including CPU, memory, disk, and network utilization Maintain backup and recovery strategies for all production and development environment components Coordinate with vendors for technical support, software licensing, and system integrations Documentation and Automation Create and maintain comprehensive documentation for virtualization infrastructure Develop automation scripts using PowerCLI, PowerShell, or other scripting languages Participate in change management processes and technical reviews Qualifications Technical Skills 3+ years of hands-on experience administering IBM Power Systems (preferred) Strong knowledge of IBM i operating system (preferred) Proficiency in CL programming Experience with system operations, job scheduling, and work management Understanding of IBM i security models and user authorization (preferred) Knowledge of backup and recovery procedures Experience with system monitoring and performance tuning Professional Skills Strong analytical and problem-solving abilities Excellent troubleshooting and diagnostic skills Ability to work independently and prioritize multiple tasks Strong documentation skills Effective communication skills for both technical and non-technical audiences Availability for on-call support as needed Preferred Qualifications IBM certification in IBM i administration Experience with the listed third-party software Knowledge of RPG programming language Experience with IBM i modernization projects Familiarity with BRMS (Backup Recovery Media Services) Understanding of high availability and clustering solutions Experience with SQL on IBM i Knowledge of network protocols and connectivity (FTP, SFTP, ODBC) Education Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience All qualified applicants at CorSource Technology Group will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Does this position sound interesting, but perhaps not for you? If you know of a friend or colleague that could be a match, your referral could be worth a referral bonus. ************************

Coastal Administrative Services, Inc. The IT Systems Administrator is a full-time, in-house technical resource responsible for managing and maintaining CAS's core IT infrastructure and providing hands-on support to employees across all departments. This role replaces the historically outsourced support model and brings essential day-to-day oversight in-house, ensuring faster response times, tighter control over system security, improved uptime, and better alignment with operational priorities. The IT Systems Administrator will manage identity and access, workstation deployment, email routing and distribution lists, Office 365 administration, hardware/software troubleshooting, and general Tier 1-2 technical support. The role also supports internal automation initiatives and collaborates closely with Operations, Implementation, and Software teams. Key Responsibilities Identity, Access, and Directory Management Administer Microsoft Active Directory (user accounts, security groups, GPOs, password resets, permissions). Maintain Azure AD management, MFA configuration, and security policies. Provision and de-provision accounts across all CAS systems (O365, VBA, Egnyte, SharePoint, VPN, Proprietary Tools). Email & Collaboration Systems Build and maintain Office 365 mailboxes, aliases, shared mailboxes, and distribution groups. Manage O365 policies for retention, encryption tools, and device compliance. Troubleshoot mail flow, quarantined messages, blocked senders, and external connector issues. Endpoint & User Support Serve as the primary point of contact for day-to-day tech issues: hardware, software, connectivity, VPN, printers, VoIP. Perform remote support using integrated tools. Manage workstation setup and standardization (PC desktop-laptop systems, docking stations, monitor configs). Maintain inventory of company hardware, laptops, and peripherals. Productivity & Workflow Tools Provide Tier 1/2 administrative support for: Asana project/task management (workspace structure, permissions, project templates). Egnyte / SharePoint file access issues. Basic Microsoft Office troubleshooting for Excel, Outlook, Teams, Word, PowerPoint. Automation, Scripting & Technical Operations Use PowerShell, Python, VBA, C#, or Java when needed to: Automate recurring system tasks. Run scheduled server operations. Opportunities to Support internal tools (CRAB, CAVA, CORE, Visual Basic-VBA macros, daily task automations). Create and maintain task scheduler jobs and light-weight scripts to improve efficiency. Assist with QA/test environments for software updates, integrations, and deployments. Security & Compliance Implement and monitor security policies for MFA, device protection, encryption, and access controls. Assist with SOC1 audit requests (e.g., screenshots, data flow verification, access logs). Maintain compliance with HIPAA, ERISA, data privacy, and TPA-specific security standards. Conduct periodic reviews of user permissions, distribution lists, and system access. Vendor & Infrastructure Coordination Coordinate with contracted outsourced vendors for escalated server/network infrastructure issues. Provide hands-on support for Internet, firewall, VPN, file server migrations, and system upgrades. Required Skills & Experience 3-5+ years experience in IT Systems Administration or comparable role. Strong understanding of: Active Directory / Azure AD Office 365 Admin Center (email, security, device management) PowerShell scripting Endpoint management and general IT troubleshooting Windows Server fundamentals Working experience with: Python, Visual Basic, or other scripting languages (Java/C# a plus, not mandatory) Remote support tools Ticketing systems and task management workflows (Asana preferred) Experience supporting medium-sized organizations (50-150 staff) strongly preferred. Knowledge of HIPAA compliance (preferred but can be trained). Soft Skills & Behavioral Expectations Strong documentation habits and follow-through. Excellent communication with non-technical users. Ability to prioritize high-volume requests and manage concurrent tickets. Comfortable operating in a fast-moving TPA environment with shifting priorities. Proactive problem-solving mindset identifies issues before they escalate. Reporting Structure Reports to: VP of Operations Collaborates with: All Departments Leadership for escalated items External technical vendors

Location: Peninsula Behavioral Health - Port Angeles, WA (This is an on-site position; not remote work) Department: Information Technology Pay Range: $70,000 to $85,000 per year (DOE/DOQ) Hours: 40/week, Mon-Fri, 8 AM-5 PM; must be authorized to work in the U.S. without current or future visa sponsorship. About the Role Manage and maintain IT infrastructure supporting 100+ desktops/laptops, servers, and network equipment. Provide technical support for communication systems, EHR, payroll, phone systems, and more. Develop installation and troubleshooting procedures, perform system monitoring and backups, and ensure security and compliance with HIPAA and related regulations. Key Responsibilities Provision, configure, and maintain servers, desktops, virtual machines, and network devices Support email, phone systems, cell phones, and public/internal websites Develop and maintain installation, configuration, and troubleshooting documentation Perform daily system monitoring, backups, and security checks Investigate and resolve system and data issues; provide file recovery and archival Assist staff with help desk support, training, and equipment setup/teardown Maintain physical security of confidential materials and agency property Support Electronic Health Records (EHR) and assist Help Desk Technicians with complex issues Qualifications Bachelor's Degree in Computer Science, Electrical Engineering, or related field, or equivalent experience Minimum 4 years' experience in Windows system administration Minimum 4 years' experience with OpenBSD, UNIX, or Linux Proficiency with Windows Server, Exchange/Office 365, Cisco/Unifi networking, and VMware virtualization Preferred experience with FreePBX, Zendesk, and EHR/EMR systems Must pass drug test, background check, and provide vaccination records (MMR, Hep B, Tdap, current flu shot) Must be authorized to work in the U.S. without current or future visa sponsorship. Why Join Us? Be part of a mission-driven organization where you can make a difference by keeping critical systems up and running. Enjoy a supportive work environment and the opportunity to grow your skills. Benefits Medical, Dental & Vision Insurance Vacation, Sick Leave, Float Days & Paid Holidays 403(b) Retirement Plan Life Insurance Long-Term Disability Employee Assistance and Wellness Programs LifeFlight Membership Education Allowance *Peninsula Behavioral Health does not discriminate because of a person's presence of any sensory, mental, or physical disability, race, creed, color, national origin, sex, sexual orientation, gender identity including transgender status, marital status, pregnancy, childbirth, and pregnancy-related conditions, age (40), honorably discharged veteran or military status, or use of a trained dog guide or service animal by a person with a disability, state employee or health care whistleblower status.

Curry Health Network is a rural health system located in Gold Beach, OR, offering quality health care in the communities of Gold Beach, Brookings, and Port Orford. The network consists of a critical access hospital and three medical clinics providing primary and specialty care with a focus on delivering 5-star service excellence. Role Description Reporting to the IT Manager, this role is responsible for installing, configuring, and maintaining network and telecommunication systems across multiple locations. You'll manage routers, switches, firewalls, wireless access points, and VoIP systems to ensure secure, reliable, and efficient connectivity. Qualifications Associate's or Bachelor's degree in IT or related field preferred 5+ years of experience in network & telecom administration required Certifications such as CompTIA Network+ or Cisco CCNA preferred Strong knowledge of TCP/IP, routing protocols, DNS, DHCP, VPNs, and VoIP systems Excellent troubleshooting skills and ability to work independently or in a team

We are searching for a self-motivated, customer service focused Systems Administrator to join our Research Operations Information Technology (IT) Division at the Applied Research Laboratory (ARL) at Penn State University. This position will support ARL's West Coast operations, with the primary location being in Keyport, Washington. The Research Office IT Division provides systems design, administration, and support services for the enablement of key research functions. ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply. You will: Provide a broad scope of IT and technical support for ARL's West Coast operations Ensure IT hardware and software follow proper system design, operations, configurations, and maintenance requirements Update, modernize, and maintain existing test and evaluation systems to ensure reliable operation Generate and maintain system and process documentation Provide general consultative services to researchers on a broad scope of technology Support field/in-water testing of underwater vehicles geared towards vehicle development Required skills/experience areas include: Advanced Linux and Windows administration and support Fundamental understanding of networking concepts and technologies Broad scope of IT hardware (server, workstation, networking, peripherals, etc.) Demonstrated ability to work through difficult technical problems, using proper steps to define and formulate ideas to reach a solution Success in environments where various forms of communication and organizational skills were crucial to be effective Preferred skills/experience areas include: Current eligibility for access to classified information at the Secret level or higher and may be subject to a government background investigation to upgrade clearance eligibility, if required Familiarity with DCSA, DoD, and/or IC Authorization to operate processes, procedures, and frameworks Automation and management of Linux and Windows system configurations with scripting, policy, and management tools (shell scripting, Satellite, Puppet, Ansible, MCM, system and group policy, etc.) Host firewalls, endpoint security, and vulnerability scanning tools Research computing environments and projects Knowledge of general scripting languages (Bash, PowerShell, Python, etc.) Your working location will be fully on-site, located in Keyport, Washington. This position will require Additional Posting Language (Full Time Staff Only) Additional Posting Language (Full Time Staff Only) ARL's purpose is to research and develop innovative solutions to challenging scientific, engineering, and technology problems in support of the Navy, the Department of Defense (DoD), and the Intel Community (IC). FOR FURTHER INFORMATION on ARL, visit our web site at ****************

Required Skills & Experience Bachelor's degree in computer systems or related area; AND Four years of responsible technical experience in enterprise infrastructure related discipline, including two years of lead worker experience; OR Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by the client. Job Description An IT Administrator Senior will provide enterprise support; plan, design, maintain, and implement services within a specified technical discipline. Assist and support IT employees to resolve technology development and integration issues and accommodate growth and expansion. Ensure adherence of performance, security, and operations requirements of specific assigned systems. Function as the technical expert and project lead over assigned systems, employees, and teams. Technical disciplines: Network Administration - Responsible for the county's local (LAN) and wide (WAN) area networks. Large local area networks with multiple files, application, print servers, routers, switches, firewalls, intrusion prevention systems, and wireless devices. Coordinate and perform installations of internet work connections, connections to host computers, and other related network communications. Systems Administration - Responsible for enterprise servers, storage, authentication, cloud services, enterprise operating systems, computer systems security, all related enterprise computing hardware infrastructure, administration, and configuration. Large servers, virtual hosts, virtual servers, enterprise storage systems, directory services for identity and access management, and enterprise cloud services.

Job Opportunity: Network Cabling Technician - L2 (Onsite) Duration: 6 Months (12/31/2025 - 06/29/2026) Rate: $27.00/hr. Max We are looking for a skilled Level 2 Network Cabling Technician to support the development and maintenance of our network infrastructure. This role is hands-on, requiring expertise in both copper and fiber optic cabling within an enterprise LAN/WAN environment. Key Responsibilities 1. Installation & Physical Infrastructure Cable Management: Run, pull, and splice copper and fiber optic cables, including CAT5, CAT6, and other low-voltage cabling. Hardware Assembly: Assemble and arrange equipment racks, patch panels, and materials for network deployment. Splicing: Perform precise terminations and splicing for fiber optic connections. 2. Maintenance & Troubleshooting System Testing: Assess LAN/WAN systems to identify bottlenecks and eliminate connectivity issues. Fiber Support: Use specialized test equipment to identify faulty cables and perform necessary replacements. Upgrades: Assist in the ongoing improvement of network communications to ensure high performance. Required Skills & Experience Cabling Expertise: Proven experience with CAT5/CAT6 and fiber optics. Tools: Proficiency with cable testers, crimpers, and fiber splicing kits. Technical Knowledge: Understanding of basic LAN/WAN architecture. Physical Ability: Ability to work onsite, move equipment, and manage cable runs in a physical data center or office environment.

Hi, Greetings from Teceze! We are currently looking for a highly skilled IT Support Engineer to join our team in support of our esteemed client. The position is based in USA - Multiple Locations, and Requires immediate onboarding. Shortlisted candidates will need to undergo a technical interview, so hands-on experience with the required technologies is essential. Job Title: IT Support Engineer Location: US-WA / East Wenatchee Onsite Work Full Time # START DATE IS DECEMBER 18th Job Responsibilities: IT Support Engineer - (1-3 Yrs) Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project. Technical Skills: M365 Azure AD ServiceNow Basic networking skills Complex system Troubleshooting skills Printer management AV solution support VIP support Printer and industrial scanner support

We're seeking a hybrid SDE + Systems Engineer profile The successful engineer in this role will: Understand how commodity servers, operating systems and networks function, perform and scale. Possess superb troubleshooting, project management and problem analysis skills. Drive technical innovation and efficiency in infrastructure operations via automation. Design server monitoring and management solutions using automation and self-repair. Create processes that enhance operational workflow and provide positive customer impact. Dive deep to resolve problems at their root, looking for failure patterns amenable to long-term solutions via simplification and automation. Avoid re-inventing the wheel and prefer appropriately simple, repeatable solutions over more complex and failure prone ones. Recognize and adopt best practices in documentation, testing, security, operational support at scale, and efficient use of resources. Develop appropriate metrics to demonstrate performance at improving operational efficiency. Core Requirements: In depth knowledge of & experience deploying and operating Linux or other UNIX variants in a datacenter environment. Relentless passion for frugality and out-of-the-box engineering. Strong system troubleshooting skills. Proficiency and experience in automation via Perl/Python programming and shell scripting. Good understanding of standard internet protocols (Ethernet, ARP, IP, ICMP, UDP, TCP, SSL, DNS, HTTP, etc.) Demonstrable grasp of security best practices in server configuration, tool development, and access controls. Experience in building SQL queries. Typical Task Breakdown: Understand how commodity servers, operating systems and networks function, perform and scale. Possess superb troubleshooting, project management and problem analysis skills. Drive technical innovation and efficiency in infrastructure operations via automation. Design server monitoring and management solutions using automation and self-repair. Create processes that enhance operational workflow and provide positive customer impact. Dive deep to resolve problems at their root, looking for failure patterns amenable to long-term solutions via simplification and automation. Avoid re-inventing the wheel and prefer appropriately simple, repeatable solutions over more complex and failure prone ones. Recognize and adopt best practices in documentation, testing, security, operational support at scale, and efficient use of resources. Develop appropriate metrics to demonstrate performance at improving operational efficiency. Degrees / Certs and/or Experience Required: In depth knowledge of & experience deploying and operating Linux or other UNIX variants in a datacenter environment. Relentless passion for frugality and out-of-the-box engineering. Strong system troubleshooting skills. Proficiency and experience in automation via Perl/Python programming and shell scripting. Good understanding of standard internet protocols (Ethernet, ARP, IP, ICMP, UDP, TCP, SSL, DNS, HTTP, etc.) Demonstrable grasp of security best practices in server configuration, tool development, and access controls. Experience in building SQL queries. Preferred Qualifications: Knowledge of C, C++ or Java. Knowledge of VCS (git, mercurial, svn). Understanding of AWS technologies. Experience deploying or managing servers in large-scale, geographically diverse environments. Understanding & experience of managing and monitoring large scale disk sub-systems. Operational knowledge of common enterprise switching and routing platforms About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Shweta Email: *********************************** Internal Id: 25-54454

Job Title: Technical Support Engineer (Tier 3) Duration: Long-term Worksite: Onsite About WCT WCT is a global talent solutions partner committed to delivering high-impact technology and engineering talent to some of the world's most innovative companies. As a WCT employee, you'll be part of a dynamic, growth-oriented culture that values collaboration, continuous learning, and excellence in execution. Job Description: We are seeking an experienced Service Engineer to provide Tier 3 technical support for the Ads platform. This role partners closely with Account Management and internal Ads partner teams to resolve complex escalations quickly and accurately, drive root-cause analysis, and improve platform quality through data-driven insights. Core Responsibilities Provide Tier 3 technical support for the Ads platform via phone, tickets, email, and Teams (excludes public 1:many channels). Work across all ticket types: Delivery, BSC, Editorial, Advertiser API, Analytics, Ads Editor, UET, Campaign Management, Optimization, Syndication/Publisher API, Product Ads/Shopping, Accounts & Billing, UCMT/UCMA, and others as they evolve. Troubleshoot medium-to-high complexity issues with deep technical investigation; deliver high-quality solutions within agreed SLAs. Author and execute T-SQL queries; write custom Cosmos scripts; leverage Databricks to interpret large datasets and debug issues. Review E2FTE parent tickets for accuracy/completeness; improve client communications and case quality. Analyze and visualize large datasets from internal tools/logs using Excel and Power BI. File high-quality ICMs (incidents/bugs) at speed; ensure resolutions are understood and RCA captured. Minimize by-design ICMs via KB updates. Partner with Global Support teams such as NQP and Tech Solutions to remove client blockers. Provide status reporting on tickets worked, cycle time, and quality checks. Create and maintain troubleshooting guides and product documentation in the support knowledge base. Collaborate with peers for knowledge sharing and troubleshooting assistance. Analyze ticketing trends to drive feature improvements and highlight systemic issues to SMEs. Monitor Ads platform availability through regular daily checks. Qualifications & Skills BS in Computer Science, Engineering, or related technical discipline (preferred). 5-7+ years in technical support or software development for high-volume online services; Tier 3 experience preferred. Organic & Paid search experience; practical experience running systems on Azure or similar cloud providers. 2+ years with web API technologies: SOAP, JSON, XML. 2+ years automation experience in C# or Python (preferred). Minimum 3+ years using T-SQL, including complex joins and stored procedures. Advanced problem-solving; strong customer service orientation. Experience with Excel, Outlook, Power BI, and Microsoft 365 tools. Ability to analyze and visualize large datasets. Excellent English communication (verbal and written) across stakeholder levels; familiarity with NA and EU cultures and brands. Collaborates effectively across remote/virtual teams; works independently and within groups; strong documentation skills. Willingness to work night shifts and weekend on-call as required; embraces change and continuous learning. Location & Work Arrangement Global support coverage; shift schedules include North America and EMEA windows. On-call rotation for weekends; flexibility required. Compensation / Salary Range: The typical pay range for this role is: USD $70,000/Yearly - $85,000/Yearly. Factors that may affect pay within or outside of this range may include but not limited to geography/market, skills, education, experience, and other qualifications of the successful candidate. Benefits: Medical, dental, Vision, Life, PTO, Holidays, 401(k) benefits and ancillaries may be available for eligible WCT employees and may vary depending on the nature of your employment. WCT will accept applications and processes offers for these roles until the role is filled. Equal Employment Opportunity Declaration: WCT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Key Details: Contract Role Title :: GCP System Engineer - AI Contact Center Duration :: Long Term Contract We are seeking a highly skilled GCP System Engineer to manage the operational stability, configuration, and deep-level integration of the Google Contact Center AI (CCAI) platform and its related ecosystem. This role is crucial for implementing and maintaining core contact center functionalities, including call routing, WFM integration, and seamless channel connectivity between Google CES and Salesforce. Required Skills and Experience 12+ years of hands-on experience in a System Engineering or CTI/Telephony-focused role within a Contact Center environment. Direct experience with the technical configuration of Google Contact Center AI (CCAI) / Customer Engagement Suite (CES). Proven expertise in setting up and troubleshooting call routing, queueing, and CTI integration logic. Experience with the technical setup and data mapping for Verint Workforce Management (WFM) or a similar enterprise WFM system. Strong understanding of API integration concepts (REST/SOAP) and secure data transmission protocols. Proficiency with GCP services relevant to operations (e.g., Compute Engine, Cloud Load Balancing, Monitoring/Logging).

Title Senior Systems Administrator Employment Type Full Time Direct Hire Job Site Onsite City Seattle State WA Pay Rate Range (External) 110K - 135K BENEFITS: Some of the benefits that our employees enjoy: Medical / Dental / Vision* Vacation / Sick/ Holiday Pay 401(k) 100% Fully Pre-Paid College Tuition Employee Stock Option Program Employee Assistance Program Flexible Spending Accounts Voluntary Term Life and AD&D Employee Paid Life Insurance Employer Paid Short Term Disability Insurance Discounted employee produce purchase program Free Smoking Cessation Program Free Wellness Coaching and Healthy Pregnancy Programs Virtual Office Visits ROLE & RESPONSIBILITIES We are seeking a Senior Systems Administrator for a team supporting enterprise Microsoft infrastructure, which would be a great opportunity for someone with experience in Windows Server administration, Intune, Active Directory, and enterprise security looking to further their career in systems engineering and IT operations. Overview: The Senior Systems Administrator will manage and secure the organization's Microsoft Windows infrastructure, ensuring high availability, compliance, and operational excellence. This role requires expertise in Windows OS, Intune, Active Directory, and enterprise security standards. The position includes on-call responsibilities and collaboration across IT and business units. Responsibilities: Administer and maintain Windows Server environments, Active Directory, Azure Entra ID and Group Policy. Familiar with container platforms - Docker and/or Kubernetes. Manage Intune for device compliance, application deployment, and endpoint security. Implement and monitor security baselines using Microsoft Security Compliance Toolkit. Apply patches, updates, and vulnerability remediation across systems. Monitor system performance, uptime, and resource utilization. Develop and maintain Disaster Recovery plans and participate in regular testing. Develop and maintain documentation for systems, processes, and policies. Provide Tier 2/3 support for escalated issues. Handle backup and recovery procedures for critical systems. Work with cross-functional teams on deployments and upgrades. Mentor junior IT staff and enforce best practices. Additional Tasks/Duties as they are assigned. ESSENTIAL QUALIFICATIONS Bachelor's Degree in Computer Science, Information Technology, or equivalent on-the-job experience. 7+ years' experience in Windows Server administration and enterprise environments. Expertise in Microsoft Intune and Endpoint Manager, Active Directory, Entra ID, Windows OS (10/11) and security hardening. Strong knowledge of backup/recovery systems and documentation standards. Familiarity with compliance frameworks and security baselines. Certifications such as MCSE, MCSA, or Microsoft Certified: Modern Desktop Administrator. Experience with cloud platforms including Microsoft Azure and hybrid cloud environments. BONUS QUALIFICATIONS Experience with virtualization (Hyper-V). PowerShell scripting and automation. Knowledge of O365, SharePoint, and cloud-based email systems. Expertise in O365 integration and administration. Participated in large Enterprise based projects and Digital Transformation. Soft Skills Strong communication and interpersonal skills. Excellent problem-solving and analytical abilities. Leadership and team collaboration capabilities. Vendor management and negotiation skills. Ability to work under pressure and manage multiple priorities. On-Call Expectations This position requires participation in on-call rotation to provide after-hours support for critical systems and respond to incidents promptly. Candidates must be able to troubleshoot and resolve issues under pressure and ensure minimal downtime. WHY AVERRO? Averro is an equal opportunity employer, and we are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment, regardless of criminal histories, consistent with legal obligations. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. View our privacy policy here: *******************************************

Position : GCP System Engineer - AI Contact Center:: Issaquah, WA (Hybrid, 3 days onsite per week):: Hire Type: Contract (C2C/W2) Project description We are seeking a highly skilled GCP System Engineer to manage the operational stability, configuration, and deep-level integration of the Google Contact Center AI (CCAI) platform and its related ecosystem. This role is crucial for implementing and maintaining core contact center functionalities, including call routing, WFM integration, and seamless channel connectivity between Google CES and Salesforce. Key Responsibilities Contact Center Operations & Telephony Call Setup & Routing Implementation: Configure, test, and maintain the end-to-end call setup process within the Google Contact Center AI Platform, ensuring high availability and low latency. Routing Logic Deployment: Implement complex, skill-based, and data-driven call and chat routing logic based on directives from the Architecture team and business requirements, ensuring optimal customer experience. Voice and CTI Management: Manage the integration points between the Google CES platform and underlying CTI/telephony infrastructure, troubleshooting connectivity and quality issues (e.g., SIP, web RTC). Workforce Management (WFM) Setup: Lead the technical setup, configuration, and ongoing maintenance of the Verint WFM integration with the Google CES platform, ensuring accurate data exchange for forecasting, scheduling, and adherence monitoring. Channel & Application Integration Salesforce Channel Integration: Implement and manage the technical channels (e.g., APIs, connectors) that enable real-time and historical data exchange between Google CES (Dialogflow, CCAI) and Salesforce Service Cloud for unified agent views and case creation. External API Integration: Configure and secure API endpoints to facilitate the real-time consumption of data from external systems (e.g., knowledge bases, order systems) to enrich conversational flows. System Health & Monitoring: Establish and manage comprehensive monitoring, alerting, and logging systems (using GCP Operations Suite/Stackdriver) for all contact center components, proactively identifying performance bottlenecks and stability risks. Agentic AI Configuration & Support Agentic AI Setup: Execute the configuration and deployment of core AI agents (Dialogflow CX/ES) and other Agentic AI components, ensuring they meet operational standards for reliability and performance. AI Integration & Tuning: Configure and maintain the technical integration of Agentic AI with enterprise knowledge bases (via Vertex AI Search/Gen AI) and the designated external APIs to provide accurate and relevant responses. Incident Response: Serve as the Tier 2/3 escalation point for operational issues related to call routing failures, integration errors, and WFM data discrepancies. Required Skills and Experience 12+ years of hands-on experience in a System Engineering or CTI/Telephony-focused role within a Contact Center environment. Direct experience with the technical configuration of Google Contact Center AI (CCAI) / Customer Engagement Suite (CES). Proven expertise in setting up and troubleshooting call routing, queueing, and CTI integration logic. Experience with the technical setup and data mapping for Verint Workforce Management (WFM) or a similar enterprise WFM system. Strong understanding of API integration concepts (REST/SOAP) and secure data transmission protocols. Proficiency with GCP services relevant to operations (e.g., Compute Engine, Cloud Load Balancing, Monitoring/Logging).