Network administrator jobs in Portland, ME - 54 jobs
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IT Network Technician
Diode Inc. 4.3
Network administrator job in South Portland, ME
Diodes Incorporated (Diodes) is seeking a detail-oriented, motivated IT Technician to be part of our dedicated and talented team. In this role you will be the first point of contact for employees experiencing technical issues in a high-tech manufacturing environment. The ideal candidate is an excellent problem-solver with strong communication skills and a passion for providing outstanding customer service. This position is located in South Portland, Maine and reports to the US Infrastructure Manager.
Principle Duties and Responsibilities:
Continually monitoring service tickets and ensuring they are worked on in a timely manner.
* Maintain records of user interactions, problems and solutions; document new processes and new fixes and share with the team to improve future support efforts.
* Maintain and repair current desktop and laptop hardware, software, and accessories. This includes installing and configuring new equipment and managing inventory.
* Set up new employee workstations, install operating systems, software, printers, and other peripherals. Teach users how to use new systems and software effectively.
* Work with vendors who support commercial copiers and plotter printers and replace desktop Inkjet and laser printers and Zebra label printers as required.
* Use NetAlly to test LAN drops, determine the correct subnet, and other 1st level network support issues.
* Escalate any unresolved issues to team and Infrastructure Manager
* Work will also be conducted within cleanroom environment which requires adherence to strict contamination control protocols essential for our semiconductor operations. This requires deep attention to detail to Diodes' Standard Operating Procedures (SOPs), gowning protocols, safety regulations, etc.
* Follow all 5S procedures inside the cleanroom and in the office area.
* Assist with IT during office moves and set up and provide meeting assistance and conference room support when needed.
* May be required to work holidays and extra hours depending on support requirements and coverage needed.
* Assist with special projects and other duties as assigned.
Knowledge, Skills, and Abilities:
* Proven experience as an IT Technician, Help Desk Technician or relevant position is a plus.
* Practical/working knowledge of various back-up and imaging utilities, eg: Acronis, Clonezilla, etc.
* Strong hardware knowledge of Dell, Lenovo, and black-box Desktops and Laptops; HDD/SSD replacement, RAM upgrades, and more.
* Understanding of Windows installation and upgrade processes from all Windows versions: 3.X, XP, Vista, 7, 10, and 11.
* Strong technical knowledge of software, operating systems (Windows, mac OS), Microsoft software support, web browser support, SharePoint, Windows Client software
* Must understand technical manuals, procedural documentation, and OEM guides and have extensive equipment support experience
* The ability to diagnose problems and identify root causes in a fast-paced manufacturing environment.
* Ability to multitask, prioritize requests, work under pressure, and manage time effectively in a fast-paced environment.
* Excellent verbal and written communication skills to explain technical issues to both technical and non-technical staff. Must have a positive attitude and friendly, approachable disposition, even when under pressure.
* An associate or bachelor's degree in computer science or a related field is preferred.
* Must have CompTIA A+ and/or Cisco (CCNA) certifications
* The role requires physical work, such as lifting equipment, and working in tight spaces.
Diodes Incorporated (Nasdaq: DIOD), a Standard and Poor'sSmallCap 600 and Russell 3000 Index company, is a leading global manufacturer and supplier of high-quality application specific standard products within the broad discrete, logic, and analog semiconductor markets. Diodes serves the consumer electronics, computing, communications, industrial, and automotive markets.
$68k-82k yearly est. 12d ago
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Deskside Support
Artech Information System 4.8
Network administrator job in Falmouth, ME
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Here are the details
Job Title: Deskside Support Representative Distributed Client Services
Location:
FALMOUTH,ME
Duration: 1 year (with possible extension)
Job Description:
· Win7/Win XP OS support
· Office 2003/2007/2010 support
· Deskside support skills, must be able to troubleshoot complex issues.
Qualifications
share your response
Additional Information
For more information, Please contact
Shubham
97295-4595
$37k-48k yearly est. 1d ago
Lab Services Technician - Behavioral Health Network
Catholic Charities Maine 3.6
Network administrator job in Portland, ME
Catholic Charities Maine
Behavioral Health Network
in
Portland
,
Maine
now has an opening for an On-Call (8-10 hours per week) Lab Services Technician.
$48k-58k yearly est. Auto-Apply 60d+ ago
IT System Administrator
Alkegen
Network administrator job in Rochester, NH
Job Requirements
Why work for us?
Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we're delivering products that enable the world to breathe easier, live greener, and go further than ever before.
With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.
Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we're always looking for top talent ready to bring their best. Come grow with us!
Job Responsibilities:
The IT Site Support Administrator is a technical position within the IT organization. This position is responsible for maintaining the design, integrity and performance of the IT Systems. As a member of the IT Operations team and the technical service desk, this individual will play a key role in the delivery of high quality support and exceptional customer satisfaction
Reporting directly to the IT Site Operations Manager, the incumbent is required to work independently with minimal supervision. This position is a customer facing role that interacts with people at every level of the organization providing support services, contributing to continual development and assisting in the deployment of global IT Infrastructure and Operations initiatives.
Key Responsibilities
Manage business critical IT systems to include Active Directory, M365, VoIP, MDM solutions
Isolate/troubleshoot network connectivity issues.
Respond to and provide accurate incident resolution and service request management within established SLA
System Imaging, upgrades, configuration, and deployment utilizing enterprise-based tools
Manage and verify integrity of backups and restores of Company data.
Identify and mitigate potential areas of risk
Contribute to knowledgebase and process archives through technical documentation
Sustain state-of-the-art awareness to technologies that benefit the organization and its goals.
Participate in Divisional and Global Infrastructure implementation projects
Availability to participate in On Call Rotation 1x/month - Triage / Troubleshoot all Emergency issues in accordance with the critical response process.
Act as Project Manager for site projects taking responsibility for implementation within the larger business initiative
Train users in best practice usage of IT in line with documentation and procedures
Work with internal and external partners
Education, Experience, Skills and Abilities
Bachelors | Associate Degree preferred
5+ years of equivalent experience in IT support functions.
Clear understanding of networking principles and the ability to isolate and resolve issues (LAN/WAN).
In-depth experience in a Microsoft-based environment (Active directory and Windows)
A strong knowledge of IT Infrastructure, security, systems and applications
Self motivated with a sharp attention to detail
Knowledge of IT Operations, processes and best practices
Possesses excellent self-management, interpersonal communication and organizational skills with a strong commitment to a TEAM environment.
Ability to easily adapt to and learn new technologies
Strong customer service skills with the ability to articulate clearly to a non-technical audience
Excellent verbal/written communications and listening skills.
Additional Education, Experience, Skills Preferred:
Knowledge of Virtual Environments (VMWare/ESXi, Hyper-V), Cisco IOS, SCCM, Crestron, Mitel/Shortel, Azure, ERP, EDI, CAD/CAM Applications, Manufacturing/Automation
$56k-79k yearly est. Auto-Apply 60d+ ago
Identity and Systems Access Administrator
Bath Iron Works
Network administrator job in Bath, ME
The Identity and Access Administrator administers the digital identities and systems access for the Bath Iron Works (BIW) IT Security and Compliance organization. Primary responsibilities include provisioning and de-provisioning information systems accounts and modifying and reviewing systems access. The position also includes performing audit activities to ensure compliance with company and government regulations. Operating under the BIW Business Operating System (BOS), the Identity Access Administrator ensures compliance with safety, quality, and performance standards while coordinating with other key stakeholders to meet overall milestones.
The position is on-site, located at the shipyard in Bath, Maine.
Key Responsibilities
Safety Leadership:
This position is on site in a manufacturing facility. Successful candidate must adhere to all company safety requirements.
Project Execution:
Provision and de-provision information systems accounts.
Review user access rights and maintain access policies to ensure compliance with company and government regulations.
Collect evidence and develop documentation in support of IT security and compliance audits.
Assist with design and delivery of cyber metrics to ensure continuous compliance.
Other duties as assigned.
Training and Development:
Participate in training classes to strengthen Identity and Access Administration technical skills.
Develop training materials in support of identity and systems access process improvements and enhancements.
Team Collaboration and Communication:
Collaborate with IT peers to implement digital identity and account enhancements and modifications.
Communicate identity and systems access improvements to the business.
Continuous Improvement:
Identify enhancements and process improvements to gain efficiency and cost savings in the area of identity and systems access.
Required/Preferred Education/Training
Batchelor's degree in Information Technology or equivalent combination of experience and education.
Required/Preferred Experience
3-5 years of experience working in Information Technology is required.
Demonstrated experience with Identity and Access Management solutions.
Strong verbal and written communications skills.
Strong problem-solving skills.
$66k-87k yearly est. Auto-Apply 11d ago
Deployment Engineer
Tyler Technologies 4.3
Network administrator job in Yarmouth, ME
Description Responsibilities
Perform ERP software installation, data migration and upgrade services for existing Tyler clients from their OnPremise install to AWS Cloud through scheduled project appointments with a defined scope of work.
Configure application, database, and web servers with Tyler and 3rd party software.
Provide technical overviews to clients regarding server configurations and software installation procedures.
Document results of service work performed for use by internal staff.
Position requires some travel for team engagements or client user groups.
Position requires Saturday coverage up to once a month based on customer requests.
Installs, configures and tests all components to the expected revisions and performance standards.
Provides high-level installation planning and consulting for existing clients.
Assists training staff on the installation procedures and processes.
Assists the Installation Analyst with developing consistent installation standards.
Provides high quality installation services to large and complex clients.
Work through complex technical issues with customers.
Manage and prioritize multiple and often conflicting tasks while working independently.
Become a trusted client resource by providing service that consistently demonstrates a high level of product knowledge and work ethic along with respect for the client.
Performs other duties as assigned.
Qualifications
BS/BA in MIS, IT, Computer Science or Computer Engineering related degrees or equivalent experience.
Experience administering and/or installing applications on Microsoft Windows Server.
Experience administering and/or installing Microsoft SQL Server.
A minimum of 18 months of relevant experience installing and configuring software associated with Tyler solutions.
Demonstrated proficiency with installing and upgrading Tyler applications.
Strong knowledge of web servers (IIS, Apache) and secured communication (SSL).
Basic knowledge of server hardware and network configurations.
Strong analytical and problem solving skills.
Ability to self-manage projects and prioritize work.
Ability to communicate effectively with highly technical and non-technical individuals.
Must be able to contribute and work effectively within a collaborative team environment.
Ability to evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner.
Build rapport with clients to turn what may be a negative situation into a positive customer service experience.
Prioritize and complete multiple tasks in a fast-paced, technical environment.
Demonstrate ability to maintain a positive, professional attitude.
Must have excellent customer service and client relationship building skills.
Strong attention to detail is needed.
$84k-101k yearly est. Auto-Apply 60d+ ago
Client Transportation & Client Operations Support staff
Ridge RTC
Network administrator job in Milton, NH
Full-time Description
The Transportation & Logistics Coordinator supports daily operational needs related to client transportation, shipping and receiving, intake and discharge processes, and vehicle fleet readiness. This role ensures that clients are transported safely and on time to appointments, assists with routine operational tasks, and provides flexible support to the Operations department. The position requires reliability, strong organization, good communication, and the ability to adjust priorities in a fast-moving environment.
Requirements
Primary Responsibilities Client Transportation
Coordinate and complete client transportation for medical appointments, program outings, and other authorized travel.
Maintain professional, calm, and supportive interactions with clients while in transit.
Ensure all safety, supervision, and documentation requirements are adhered to during transport.
Vehicle Fleet Support
Conduct daily vehicle readiness checks (fuel, maintenance needs, cleanliness, mileage logs).
Schedule routine maintenance and repairs under the direction of the Operations Director.
Assist with seasonal needs (winter tires, inspections, registration renewals).
Shipping & Receiving
Manage incoming and outgoing packages, supplies, and mail.
Deliver items to appropriate staff, departments, or dorms in a timely manner.
Assist with storing, organizing, or distributing operational supplies
Intake & Discharge Support
Assist with client intake and discharge, including luggage checks, item inventory, and transporting belongings.
Coordinate the delivery or pickup of client items (e.g., luggage, medical items, personal packages).
Support staff in ensuring all intake/discharge materials are secured, logged, and distributed.
General Operational Support
Pick up prescriptions, supplies, or equipment as needed.
Assist with moving furniture, setting up program spaces, or other hands-on facilities tasks as directed.
Provide flexible support to Leadership, Operations, Admissions, and Medical departments as needs arise.
Required Skills & Attributes
Highly reliable, organized, and detail-oriented.
Excellent communication and professional boundaries with clients.
Valid driver's license with clean driving record.
Comfortable driving vans in varying weather and road conditions.
Ability to lift and move items (luggage, supplies, boxes).
Flexible schedule, including occasional evenings or weekends.
Must pass drug test.
$36k-53k yearly est. 50d ago
Tier II Systems Administrator (OneZero Solutions) - Portsmouth, NH
Msccn
Network administrator job in Portsmouth, NH
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Job Description
LDRM is looking for a Tier II Systems Administrator to work in Portsmouth, NH. To join our team of outstanding professionals, apply today!
Job Summary:
Tier 2 Support providing technical support to the National Visa Center including escalated problems with deployed Department of State Applications. You will provide technical support to a large, primarily Microsoft multi-server network environment including provisioning, domain services, Office 365 and Microsoft Power Platform, IIS web hosting, and network infrastructure services. Additionally, you will support computer/server operations, network access, database management and maintenance, and software configuration control. Document and analyze computer systems in peak performance efforts. You will plan, coordinate, test, implement and provide post implementation support for enhancements and maintenance upgrades of various systems at NVC. An ideal candidate would also be able to support an Oracle Linux 8 server. We use an ITIL model which stresses first call resolution and when taking the initial service request is empowered (and expected) to use their professional judgement, experience, and training to solve whatever user problem you encounter. If you do not have the ability to resolve an incident, seek real-time training and still "own" the ticket.
This position is being posted in support of OneZero Solutions recruiting efforts. All qualified applications will be forwarded to OneZero Solutions for consideration.
You must live within 90 miles of the National Visa Center in Portsmouth, New Hampshire.
Responsibilities
Provide administration, deployment, and maintenance of production workstations, servers, and peripherals
Review and maintain site compliance with Department of State information assurance tools
Configure and deploy managed network printers and MFD copiers
Develop and maintain backup schedules
Manage group policies
Manage user and system accounts and security groups in Active Directory via front-end services
Research and produce purchase recommendations based on customer or production user needs
Microsoft Certificated Professional (MCP) certification preferred
Administer Oracle Linux 8
PowerShell scripting and management commands
Additional Qualifications/Responsibilities
Qualifications
Bachelors degree in a relevant field
Experience managing Microsoft Windows Server 2012 and later in an enterprise environment.
Experience configuring and managing core Windows domain network services, including DHCP, DNS, file sharing, print services, and IIS
Enterprise-level backup and disaster recovery solution and concepts experience
TCP/IP network configuration and infrastructure experience. Cisco network device configuration is a plus
Experience with data center management
VMWare virtual server deployment and management experience
PowerShell scripting and management commands experience
Familiarity with NIST/FEDRAMP/RMF cybersecurity controls and concepts
Experience with Microsoft Power Platform is a plus
Strong communication skills are a necessity
Ability to coordinate with other team members on-site, as well as with supporting teams at other sites
The ability to not only learn and adapt as necessary, but also be willing to share your knowledge with others
You must also successfully complete a criminal and credit background investigation as well as a comprehensive investigation as part of the security clearance process before you can begin work.
Physical Requirements:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job.
Work Environment:
You will primarily work in an office environment but may be required to work in other work environments as well, such as a home office or other location.
At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.
$67k-88k yearly est. 17d ago
IT ERP Administrator
Teledyne 4.0
Network administrator job in Portsmouth, NH
**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
**Job Summary:**
The ERP Administrator/Technical Analyst is responsible for the administration, support, and enhancement of enterprise ERP systems, primarily IFS and Dynamics AX. The analyst will manage system updates, disaster recovery planning, data migration, and package delivery, while also supporting Linux and Windows server environments. The position involves cross-functional collaboration to analyze, design, test, and implement ERP solutions across business areas such as inventory, costing, manufacturing and accounting. Responsibilities include conducting audits, coordinating upgrades, and resolving complex infrastructure issues.
**Essential Duties and Responsibilities** may include the following. Other duties may be assigned.
+ ERP administration, troubleshooting and user support (IFS, Dynamics AX, Etc...)
+ Service updates
+ Disaster recover planning and testing
+ Package and delivery management
+ Data migration
+ Linux and Windows server patching and upgrades
+ Linux and Kubernetes experience
+ SQL and/or PL/SQL experience
+ Oracle DB experience a plus
+ Internal and external server audits
+ General ERP knowledge of inventory, costing, manufacturing, and accounting a plus
+ Conducts analysis, design, evaluation, modification, testing and implementation of enterprise-wide systems (e.g., IFS, Dynamics AX, etc...) across functional areas
+ Develops test plans and protocols for evaluation of system performance
+ Conducts analysis of systems specifications and uses the latest analysis/diagramming tools to represent business/technical processes
+ Develops conversion and system implementation plans
+ Recommends changes in development, maintenance and system standards
+ Coordinates system upgrade activity
+ General Support - The position will have support responsibilities specific to the most complex network / infrastructure problems. Support will require troubleshooting malfunctions of network hardware and software applications, and security systems to resolve operational issues and restore services.
+ Good communication skills, written and verbal
+ Responds to emergencies as needed
+ Daily availability to include evenings and weekends when necessary to reach goals and deadlines.
**Computer Skills:**
+ Specialist knowledge and in-depth experience with the following applicable system:
+ ERP (IFS, Dynamics AX, etc...)(
+ Linux OS
+ Windows OS
+ SQL or PL/SQL
+ Oracle DB
+ Microsoft Office Suite (i.e., Outlook, Word, Access, Excel, PowerPoint, Project, Visio, etc.)
+ Support ticketing systems, change control methodologies and their importance to ITIL best practices
+ IT security concepts and best practices (e.g. Microsoft, Cisco, etc.)
**Qualifications:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Education and/or Experience:**
Bachelor's degree (B.S.) from four-year college or university in related field and/or 5+ years of directly related experience and/or training; or equivalent combination of education and experience.
**_** US Citizenship is required for this position. We are unable to hire individuals currently on a work visa or individuals who will require a work visa in the future. **_**
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
$57k-79k yearly est. 41d ago
Technician, Customer and Network Facing
Cogeco
Network administrator job in Rochester, NH
Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.
Time Type:RegularJob Description :
About Our Company
Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We are ‘Above And Beyonders', who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences.
As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA).
Why Work At Breezeline?
As one of the country's fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person's unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us.
Internal Values - How we act
We're proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job - they want an extraordinary life - and at Breezeline, we want to make that a reality.
And here is how we do it.
Fun: We laugh a lot. It makes every day brighter, and if you don't love what you do, you're not doing it right.
Job flexibility: We think everything you do matters - at work and home.
Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too.
Total Rewards: Let's be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We've got you and your family covered with one of the best packages in the business.
Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals!
Cutting-edge technology: Do you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry.
Summary
Under general supervision, the Customer and Network Facing Technician is a universal technician that is responsible for performing field installation and service work, troubleshooting, repair and maintenance of cable television, internet, and telephony systems. This role supports the growth of the system by ensuring the quality performance of technical services, installation setup, testing, and maintenance of all current and future products and services over Hybrid Fiber Coax (HFC) and Fiber to the Home (FTTH) networks. The incumbent ensures the quality of services provided to end-users meets or exceeds established industry and company performance standards and complies with FCC requirements and protocol.
Essential Duties and Responsibilities
Install, maintain, disconnect, and troubleshoot television, high-speed internet, telephony, and automation systems for residential and business clients.
Performs preventative maintenance and repair of the HFC and FTTH networks, including all associated equipment, in accordance with company engineering standards.
Read and accurately interpret system/network design maps.
Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit, etc., according to technical specifications.
Identify and repair upstream and downstream ingress.
Complete end-of-line network testing to meet technical specifications.
Regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflectometer (TDR), and Optical Time Domain Reflectometer (OTDR).
Perform routine maintenance, troubleshoot, and update records of standby power supplies according to technical specifications.
Troubleshoot and repair basic distribution problems associated with RF, AC, and DC elements of the forward and reverse plant.
Restore system service outages.
Perform CLI rideouts and monitor and repair signal leakages.
Maintain tools and equipment inventory.
Accurately complete work orders in a timely manner.
Maintain, secure, and stock assigned vehicle and equipment.
Ensure productivity is being tracked through company applications (e.g., NRBY, WFX, Stratusync, iGlass).
Work alongside Headend personnel to properly OTDR any damaged fiber.
Properly assist on projects such as Remote Phy, 5-85 Mhz, Node activation, E2E testing on new properties, etc.
Prepare for daily work assignments by requisitioning equipment and supplies from the warehouse and stocking the vehicle as needed.
Maintain company truck and other equipment per service requirements and safety guidelines.
Drive a company vehicle between office/home, warehouse, and work sites in a safe and courteous manner, and in accordance with all laws and company policies.
Communicate with dispatch (via WFX, phone, etc.) for assistance, status on current installs, or new service requests.
Consult with supervisor and other technicians for advice and assistance as needed.
Interact with customers in a professional, courteous manner, including when responding to escalations and repeated customer concerns.
Educate customers regarding their existing and new services and promote other company services.
Comply with all safety procedures and policies.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Integrity: Tactful, maintains confidence, fosters an ethical work environment, prevents inappropriate behaviors by coworkers.
Initiative: Brings about great results from ordinary circumstances; prepares for problems or opportunities in advance; transforms leads or ideas into productive business outcomes; undertakes additional responsibilities and responds to situations as they arise without supervision.
Planning, Prioritizing, and Goal Setting: Prepares for emerging customer needs; manages multiple projects; determines project urgency; uses goals to guide actions and creates detailed action plans.
Communication: Clearly conveys information through a variety of media (verbal, written, e-mail, v-mail, etc.) in a way that engages the audience and helps them understand and remember the message; listens well.
Self-Development and Continuous Learning: Stays informed of current industry trends; actively identifies opportunities for learning; learns and applies new concepts to improve job performance; shares information with others on the job; takes responsibility for career development.
Customer Focus: Demonstrates a high level of service delivery; does what is necessary to ensure customer satisfaction; addresses and resolves service failures; prioritizes customer needs; makes customers and their needs a primary focus of actions.
Collaboration and Teamwork: Recognizes others' perspective, objectives and motives; works collaboratively towards solutions that benefit all involved parties and help accomplish common Cogeco objectives.
Attention to Detail: Alert in high intensity/high-risk environments; follows detailed procedures and ensures accuracy in documentation and data; carefully monitors gauges, instruments, or processes; concentrates on routine work detail and organizes and maintains a system of records.
Adaptability: Works with little supervision; manages ambiguity and autonomy; flexibility to work in an unstructured environment; deals effectively with uncertainty and change.
Qualifications
Minimum
Demonstrated proficiency in Core Technician skillsets.
Valid state driver's license and a good driving record within Company required standards.
Certifications and licenses, as required by state and municipal laws.
Successfully meet (and maintain) additional background check requirements for specialized projects/services.
Preferred 3 years or more of work experience in a comparable field (e.g., related hands-on trade role) or a one-year certificate from college or technical school; or equivalent combination of education and experience.
Minimum of one year of direct customer service experience.
PC and Windows software skills.
Able to work required shifts and overtime (if necessary), including regularly scheduled days as well as unscheduled days and beyond regular work hours (including on-call rotation) due to customer or operational demands.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Communicates professionally and effectively with customers, vendors, and employees.
Ability to apply concepts of basic mathematics, algebra, and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to accurately measure distances, using tapes or other measuring devices.
Ability to adhere to Local, Federal regulations and Company policies.
Ability to carry, climb, and operate extension ladders up to and including 32' high and up to 75 pounds.
Ability to Operate Aerial Lift Equipment rated with a 350lb maximum total load capacity.
Ability to differentiate between different sizes and colors of wires.
Ability to drive company vehicles in a safe and responsible manner.
Ability to make cable connections in tight spaces by bending, reaching, twisting.
Ability to operate appropriate computer or test equipment associated with position.
Ability to prioritize and organize effectively.
Ability to carry and use a variety of hand tools, power tools and equipment..
Ability to frequently bend, stoop, and crawl.
Requisite ability to drive commercial vehicle (DOT physical may be required).
Ability to lift an 88lb power supply from floor to 42”.
Occasionally sit and climb ladders/stairs; performs fine motor and pinching movements, and pivots with feet and bends, twists, and laterally flexes back & reaches at overhead shoulder, knee, and floor levels, stoops, squats, crouches, kneels, and crawls and press foot pedals.
Frequently stands and walks & pushes/pulls with arms and grasps with hands & reaches at waist.
Ability to climb ladders and/or utility poles and work in high places including roofs..
Ability to work in small / confined spaces (such as crawl spaces and attics) to tolerate typical residential and commercial controlled work environments as well as uncontrolled weather-related heat and cold for extended periods of time.
Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations.
Travel as business needs dictate.
Preferred
High school degree or GED equivalent preferred; post-high school education a plus.
Spanish proficiency is desirable in some locations.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts; high, precarious places; risk of electrical shock and vibration. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles and extreme heat. The noise level in the work environment is usually moderate.
Benefits:
Competitive salary
Medical coverage (including prescription and vision plans)
Dental coverage
Life Insurance (1x salary at no cost to employee)
Long and short-term disability insurance (no cost to employee)
Voluntary employee, spousal, and child life insurance
Company recognized Holidays with additional Floating Holidays
Paid Time Off (PTO) programs
Comprehensive Flex Work Policy
401(k) plan eligibility (company match 50% up to 5% of eligible contributions)
Participation in the Employee Bonus Plan
Participation in the Cogeco Stock Purchase Plan
Complimentary and discounted broadband services (for those in our service area)
Tuition Reimbursement
Headspace Membership
Betterhelp Membership
Opportunities for LinkedIn Learning subscriptions for select colleagues
Location :Rochester, NHCompany :
Breezeline
At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.
By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.
If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at ********************
$64k-85k yearly est. Auto-Apply 60d+ ago
Technician, Customer and Network Facing
Cogeco Inc.
Network administrator job in Rochester, NH
Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.
Time Type:
Regular
Job Description :
About Our Company
Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We are 'Above And Beyonders', who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences.
As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA).
Why Work At Breezeline?
As one of the country's fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person's unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us.
Internal Values - How we act
We're proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job - they want an extraordinary life - and at Breezeline, we want to make that a reality.
And here is how we do it.
Fun: We laugh a lot. It makes every day brighter, and if you don't love what you do, you're not doing it right.
Job flexibility: We think everything you do matters - at work and home.
Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too.
Total Rewards: Let's be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We've got you and your family covered with one of the best packages in the business.
Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals!
Cutting-edge technology: Do you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry.
Summary
Under general supervision, the Customer and Network Facing Technician is a universal technician that is responsible for performing field installation and service work, troubleshooting, repair and maintenance of cable television, internet, and telephony systems. This role supports the growth of the system by ensuring the quality performance of technical services, installation setup, testing, and maintenance of all current and future products and services over Hybrid Fiber Coax (HFC) and Fiber to the Home (FTTH) networks. The incumbent ensures the quality of services provided to end-users meets or exceeds established industry and company performance standards and complies with FCC requirements and protocol.
Essential Duties and Responsibilities
* Install, maintain, disconnect, and troubleshoot television, high-speed internet, telephony, and automation systems for residential and business clients.
* Performs preventative maintenance and repair of the HFC and FTTH networks, including all associated equipment, in accordance with company engineering standards.
* Read and accurately interpret system/network design maps.
* Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit, etc., according to technical specifications.
* Identify and repair upstream and downstream ingress.
* Complete end-of-line network testing to meet technical specifications.
* Regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflectometer (TDR), and Optical Time Domain Reflectometer (OTDR).
* Perform routine maintenance, troubleshoot, and update records of standby power supplies according to technical specifications.
* Troubleshoot and repair basic distribution problems associated with RF, AC, and DC elements of the forward and reverse plant.
* Restore system service outages.
* Perform CLI rideouts and monitor and repair signal leakages.
* Maintain tools and equipment inventory.
* Accurately complete work orders in a timely manner.
* Maintain, secure, and stock assigned vehicle and equipment.
* Ensure productivity is being tracked through company applications (e.g., NRBY, WFX, Stratusync, iGlass).
* Work alongside Headend personnel to properly OTDR any damaged fiber.
* Properly assist on projects such as Remote Phy, 5-85 Mhz, Node activation, E2E testing on new properties, etc.
* Prepare for daily work assignments by requisitioning equipment and supplies from the warehouse and stocking the vehicle as needed.
* Maintain company truck and other equipment per service requirements and safety guidelines.
* Drive a company vehicle between office/home, warehouse, and work sites in a safe and courteous manner, and in accordance with all laws and company policies.
* Communicate with dispatch (via WFX, phone, etc.) for assistance, status on current installs, or new service requests.
* Consult with supervisor and other technicians for advice and assistance as needed.
* Interact with customers in a professional, courteous manner, including when responding to escalations and repeated customer concerns.
* Educate customers regarding their existing and new services and promote other company services.
* Comply with all safety procedures and policies.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
* Integrity: Tactful, maintains confidence, fosters an ethical work environment, prevents inappropriate behaviors by coworkers.
* Initiative: Brings about great results from ordinary circumstances; prepares for problems or opportunities in advance; transforms leads or ideas into productive business outcomes; undertakes additional responsibilities and responds to situations as they arise without supervision.
* Planning, Prioritizing, and Goal Setting: Prepares for emerging customer needs; manages multiple projects; determines project urgency; uses goals to guide actions and creates detailed action plans.
* Communication: Clearly conveys information through a variety of media (verbal, written, e-mail, v-mail, etc.) in a way that engages the audience and helps them understand and remember the message; listens well.
* Self-Development and Continuous Learning: Stays informed of current industry trends; actively identifies opportunities for learning; learns and applies new concepts to improve job performance; shares information with others on the job; takes responsibility for career development.
* Customer Focus: Demonstrates a high level of service delivery; does what is necessary to ensure customer satisfaction; addresses and resolves service failures; prioritizes customer needs; makes customers and their needs a primary focus of actions.
* Collaboration and Teamwork: Recognizes others' perspective, objectives and motives; works collaboratively towards solutions that benefit all involved parties and help accomplish common Cogeco objectives.
* Attention to Detail: Alert in high intensity/high-risk environments; follows detailed procedures and ensures accuracy in documentation and data; carefully monitors gauges, instruments, or processes; concentrates on routine work detail and organizes and maintains a system of records.
* Adaptability: Works with little supervision; manages ambiguity and autonomy; flexibility to work in an unstructured environment; deals effectively with uncertainty and change.
Qualifications
Minimum
* Demonstrated proficiency in Core Technician skillsets.
* Valid state driver's license and a good driving record within Company required standards.
* Certifications and licenses, as required by state and municipal laws.
* Successfully meet (and maintain) additional background check requirements for specialized projects/services.
* Preferred 3 years or more of work experience in a comparable field (e.g., related hands-on trade role) or a one-year certificate from college or technical school; or equivalent combination of education and experience.
* Minimum of one year of direct customer service experience.
* PC and Windows software skills.
* Able to work required shifts and overtime (if necessary), including regularly scheduled days as well as unscheduled days and beyond regular work hours (including on-call rotation) due to customer or operational demands.
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Ability to write routine reports and correspondence.
* Communicates professionally and effectively with customers, vendors, and employees.
* Ability to apply concepts of basic mathematics, algebra, and geometry.
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
* Ability to accurately measure distances, using tapes or other measuring devices.
* Ability to adhere to Local, Federal regulations and Company policies.
* Ability to carry, climb, and operate extension ladders up to and including 32' high and up to 75 pounds.
* Ability to Operate Aerial Lift Equipment rated with a 350lb maximum total load capacity.
* Ability to differentiate between different sizes and colors of wires.
* Ability to drive company vehicles in a safe and responsible manner.
* Ability to make cable connections in tight spaces by bending, reaching, twisting.
* Ability to operate appropriate computer or test equipment associated with position.
* Ability to prioritize and organize effectively.
* Ability to carry and use a variety of hand tools, power tools and equipment..
* Ability to frequently bend, stoop, and crawl.
* Requisite ability to drive commercial vehicle (DOT physical may be required).
* Ability to lift an 88lb power supply from floor to 42".
* Occasionally sit and climb ladders/stairs; performs fine motor and pinching movements, and pivots with feet and bends, twists, and laterally flexes back & reaches at overhead shoulder, knee, and floor levels, stoops, squats, crouches, kneels, and crawls and press foot pedals.
* Frequently stands and walks & pushes/pulls with arms and grasps with hands & reaches at waist.
* Ability to climb ladders and/or utility poles and work in high places including roofs..
* Ability to work in small / confined spaces (such as crawl spaces and attics) to tolerate typical residential and commercial controlled work environments as well as uncontrolled weather-related heat and cold for extended periods of time.
* Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations.
* Travel as business needs dictate.
Preferred
* High school degree or GED equivalent preferred; post-high school education a plus.
* Spanish proficiency is desirable in some locations.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts; high, precarious places; risk of electrical shock and vibration. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles and extreme heat. The noise level in the work environment is usually moderate.
Benefits:
* Competitive salary
* Medical coverage (including prescription and vision plans)
* Dental coverage
* Life Insurance (1x salary at no cost to employee)
* Long and short-term disability insurance (no cost to employee)
* Voluntary employee, spousal, and child life insurance
* Company recognized Holidays with additional Floating Holidays
* Paid Time Off (PTO) programs
* Comprehensive Flex Work Policy
* 401(k) plan eligibility (company match 50% up to 5% of eligible contributions)
* Participation in the Employee Bonus Plan
* Participation in the Cogeco Stock Purchase Plan
* Complimentary and discounted broadband services (for those in our service area)
* Tuition Reimbursement
* Headspace Membership
* Betterhelp Membership
* Opportunities for LinkedIn Learning subscriptions for select colleagues
Location :
Belmont, NH
Company :
Breezeline
At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.
By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.
If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at ********************
$64k-85k yearly est. Auto-Apply 60d+ ago
Level 3 Technical Support Engineer
Netsurit
Network administrator job in Portland, ME
Level 3 Technical Support Engineer Portland, ME (Onsite)
Job Type: Full-Time
Join Netsurit Where Technology Meets Ambition
Step into the future with Netsurit, ranked #305 on Inc. 5000 Americas Fastest-Growing Private Companies and winner of the 2024 Global MSP501 Top 500 Managed Service Providers!
We are not just solving IT problems we are shaping the future of AI-powered innovation. Help us design, implement, and scale intelligent solutions that empower businesses to automate processes, uncover insights, and accelerate growth. You will leverage tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes.
Please share your experience and knowledge in AI as part of your application we would love to see how you can help us drive what's next!
About the Role:
As a Level 3 Technical Support Engineer, you will be the go-to expert for advanced technical challenges, delivering high-end proactive and reactive support for Netsurit's client portfolio. You'll lead projects, mentor junior consultants, and ensure client environments are secure, resilient, and future-ready.
What You will Do:
Design and implement projects based on client requirements and scope
Perform infrastructure security analysis and reporting
Create client documentation and policy design
Manage incidents, problems, and service requests using ITIL best practices
Apply Change Management where necessary
Deliver technical workshops and mentor junior team members
Stay ahead of emerging technologies and AI-driven solutions
What we are looking for:
3 - 5+ years in IT & Networking with formal IT qualifications (Microsoft role-based certifications preferred)
Hands-on experience with Microsoft technologies: Office 365, Microsoft 365, Azure, Hyper-V / VMware
Strong knowledge of TCP/IP networking, VLANs, firewalls, managed switches, and routers
Solid understanding of network security, malware/ransomware prevention
Familiarity with ITIL Framework and ITSM systems
Minimum 1-year onsite experience at a client location
Passion for IT, strong problem-solving skills, and eagerness to learn and grow
Bonus Points For:
Experience with AI technologies (Microsoft Copilot, Azure AI, ML models)
Project leadership and client consulting experience
Why Netsurit?
Work with cutting-edge technologies and AI innovation
Be part of an award-winning, fast-growing global MSP
Opportunities for professional development and certifications
Collaborative team culture that values your ideas
Competitive compensation and benefits
Ready to take your career to the next level and help us drive what is next in AI? Apply today and join a team that it is redefining IT and innovation!
$58k-80k yearly est. 36d ago
Systems Engineer
Healthcare Senior Data Management Analyst/Programmer In Phoenix, Arizona
Network administrator job in Portland, ME
BerryDunn is seeking an experienced Systems Engineer to manage and optimize our hybrid IT infrastructure, including on-premises and Azure environments. This role combines traditional systems engineering responsibilities with strategic collaboration to support a centralized IT model for BerryDunn's consulting team. You will play a critical role in aligning technology solutions with firm-wide initiatives, ensuring consistency, security, and scalability across internal and consulting related projects. This includes working closely with consultants to understand business needs, integrating IT standards into solutions, and driving efficiencies through automation and standardized processes. This position will sit out of our Portland, Maine office and report to the Manager of Enterprise Systems.
Travel Expectations: Minimal if any travel is expected, up to 5%
You Will
Automation & Efficiency
Develop and maintain automation solutions using PowerShell to enhance system efficiency and reduce manual tasks.
Identify opportunities for process automation and implement solutions to improve productivity.
Write, test, optimize, and troubleshoot PowerShell scripts, modules, and Bicep templates for infrastructure provisioning, configuration, and maintenance.
Ensure all production code is maintained in source control.
Infrastructure Management
Oversee and enhance both on-premises hyperconverged infrastructure and Azure cloud resources to maintain strong security, high availability, and scalability.
Design, implement, and configure Azure services, including virtual machines, resource groups, RBAC, networking, and storage.
Database Administration
Administer and maintain SQL databases, including performance tuning, backups, indexing, upgrades, and security management.
Collaboration & Governance
Work closely with Systems Administrators, Engineers, and other IT team members to deliver secure, functional solutions.
Partner with BerryDunn's consulting team to align technology solutions with business objectives and integrate IT standards into solutions.
Contribute to technical standards that ensure secure and consistent experiences across firm technology and workflows.
Documentation & Reporting
Create and maintain detailed documentation for system configurations, procedures, and automation scripts.
Generate regular reports on system performance, automation progress, and incident resolutions.
You Have
Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).
Proven experience in Azure administration, automation, and PowerShell scripting (including module development).
Experience with infrastructure-as-code tools (Bicep, ARM Templates, DSC).
Proficiency in Microsoft Azure services (VMs, AD, storage, Automation Accounts, Functions).
Strong knowledge of Microsoft 365 technologies (Exchange Online, Intune, SharePoint Online, Teams).
Experience with source control (Git, Azure DevOps, GitHub).
Familiarity with SQL database administration.
Excellent problem-solving and troubleshooting skills.
Strong communication and collaboration abilities.
Self-motivated and able to work independently and as part of a team.
Relevant Azure certifications are a plus.
Experience with Microsoft Copilot and GitHub Copilot is a plus.
Amazon Web Services (AWS) experience is a plus.
Compensation Details
The base salary range targeted for this role is $95,000 - $120,000. This position may also be eligible for a discretionary annual bonus based on factors such as company and personal performance. This salary range represents BerryDunn's good faith and reasonable estimate of the range of possible compensation at the time of posting. If an applicant possesses experience, education, or other qualifications more than the minimum requirements for this posting, that applicant is encouraged to apply, and a final salary range may then be based on those additional qualifications; compensation decisions are dependent on the facts and circumstances of each case. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to years of experience, depth of experience, seniority, merit, education, training, amount of travel, and other relevant business considerations.
BerryDunn Benefits & Culture
Our people are what make BerryDunn special, and in return we strive to support our employees and help them thrive. Eligible employees have access to benefits that go beyond what's expected to support their physical, mental, career, social, and financial well-being. Visit our website for a complete list of benefits and a look into our culture: Experience BerryDunn.
We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process or perform essential job functions. Please contact ********************* to request an accommodation.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
About BerryDunn
BerryDunn is the brand name under which Berry, Dunn, McNeil & Parker, LLC and BDMP Assurance, LLP, independently owned entities, provide services. Since 1974, BerryDunn has helped businesses, nonprofits, and government agencies throughout the US and its territories solve their greatest challenges. The firm's tax, advisory, and consulting services are provided by Berry, Dunn, McNeil & Parker, LLC, and its attest services are provided by BDMP Assurance, LLP, a licensed CPA firm.
BerryDunn is a client-centered, people-first professional services firm with a mission to empower the meaningful growth of our people, clients, and communities. Led by CEO Sarah Belliveau, the firm has been recognized for its efforts in creating a diverse and inclusive workplace culture, and for its focus on learning, development, and well-being. Learn more at berrydunn.com.
#BD_OPS
Don't See A Match For You At This Time? We invite you to join our Talent Connection and let's stay in touch
$95k-120k yearly Auto-Apply 17d ago
Systems Engineer
Planesense, Inc. 4.0
Network administrator job in Portsmouth, NH
The Systems Engineer is responsible for maintaining cloud and on-premises applications, servers, storage, and network equipment. The position reports to the Director of IT and will be expected to plan, install, configure, and manage all aspects of IT infrastructure to ensure reliable, secure, and cost-effective delivery of services.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
Respond to service tickets in a timely and professional manner.
Build, configure, and support computers, servers, mobile devices, printers, and related peripherals.
Install, support, and upgrade software applications deployed to computers, servers, and mobile devices.
Help identify and resolve all hardware and software technical problems that impact production services. Keep affected users informed as to the status of the problem until resolution. May require after-hours or weekend work.
Create documentation and knowledgebase articles for team members to aid in cross-training and consistency in work efforts. Keep documentation up to date.
Participate in group discussions related to resolving common issues and escalate/collaborate with IT staff in other areas as necessary.
Provide end-user training on proper techniques and procedures to effectively complete their work as it relates to information technology.
Work with external vendors to resolve hardware and software issues.
Qualifications:
Experience with:
Cloud computing environments such as AWS, Azure, GCP, or Oracle.
Hypervisors like VMware vSphere, Microsoft Hyper-V, or Proxmox.
Switching and routing vendors like Cisco, HPE/Aruba, or Juniper.
MDM solutions such as Intune, Jamf, or Iru (Kandji).
Configuration of Identity and Access Management platforms like Entra or Okta.
Knowledge of monitoring solutions like PRTG, Nagios XI, or Prometheus.
Experience in an agile environment and working with tools like Jira, Basecamp, or Trello.
Education and/or Experience:
B.S. in Computer Information Systems, or related field.
8-10 years' experience in IT systems administration or systems engineering roles.
Certifications in Cisco, VMware, AWS, Azure, Jamf or others a plus.
Strong hardware and software troubleshooting skills.
$77k-101k yearly est. Auto-Apply 29d ago
Data Center Design Engineer
Finger Lakes Technologies Grp 3.6
Network administrator job in Portsmouth, NH
We are seeking a Data Center Design Engineer to oversee new common system and infrastructure of installation / capacity augment projects. The candidate would be responsible for monthly common system capacity reporting for assigned facilities and day to day maintenance and PMs of assigned FirstLight facilities. This role has combined responsibility for data center process and compliance activities. The expectation is that the Data Center/Facilities engineer would oversee common systems, operations and maintenance of FirstLight facilities. They will coordinate projects with the Facilities Director, department managers and project managers. The duties listed require strict adherence to budgets and formal bid process.
Job requirements include (but are not limited to):
The main job function along with the facilities engineer responsibilities is to take a data center expansion project - designing, costing and construction of the new space.
* Take a raw space and make it a colocation data center room.
* Design
* Floor
* Ceiling
* Power
* Cooling
* Generator backup
* Switchgear
* Fire protection
* Bid process
* Construction
* Final turnup
* Responsible for maintenance and installation activities on major network infrastructure components
* Coordination and oversight of purchasing, installation, repair, and routine maintenance for each assigned facilities asset
* Coordination of internal resources, contractors/vendors for existing facilities and new construction, cabinet installations and service cross connections
* Monthly common system capacity reporting for assigned facilities
* SP Marketplace documentation of All Facilities / assets assigned
* Works with Network Design Engineering to facilitate clean SOW packages, Understands power and grounding, HVAC / UPS architecture fundamentals
* Network Facilities Technician must understand access procedures for all relevant sites under their area of operation
* Preventative maintenance / reporting for infrastructure components i.e., HVAC, Emergency Generators, transfer switching, remote gen set operation, maintenance, and interface connections
* Network Facilities Engineer has oversight of contract labor for end-to-end installation, test, turn-up, and maintenance of all infrastructure and common systems related projects
* Be available as Essential Personnel in emergency scenarios
* When necessary, assist Field Operations installation tasks
* Completes special projects and other duties as assigned
* Participate in On-Call Rotation
Job Qualifications:
* Proficiency with SP Marketplace essential
* Basic understanding of test equipment i.e., Power/grounding / HVAC / UPS, all related / required testing equipment to conduct and troubleshoot the FirstLight infrastructure
* Ability to read and understand CLR's, Floor plan diagrams and one line power diagrams
* Knowledge of inventory control protocols
* Experience in troubleshooting process [i.e. point to point analysis]
* Knowledge of AC/DC power architecture and operational fundamentals
* Familiarity with industry standard installation practices [lacing and sewing, planning for network installations, ordering and gathering equipment, verifying and testing circuits, equipments and alarms]
* While performing the duties of this job, the employee frequently is required to walk, sit, use hands and fingers, handle objects or controls, talk and hear, stand, and reach with hands and arms. The employee must occasionally lift and/or move up to 100 pounds, pull cables, and use various hand tools. Position requires frequent entry into structures with stairs, ladders, and other vertical obstacles. Travel to critical infrastructure locations may be required. Occasional overnight travel may be required. Employee will be required to work and drive, in all-weather conditions. The noise level in the work environment is usually moderate but may occasionally have noise from power equipment and tools.
About FirstLight:
FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight's clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.
FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.
$90k-130k yearly est. 60d+ ago
Systems Engineer III
Capsugel Holdings Us 4.6
Network administrator job in Portsmouth, NH
System Engineer III
Location: On-site, Portsmouth, NH. Relocation assistance is available for eligible candidates and their families, if needed.
The Systems Engineer will support ongoing Lonza operations through technical assistance as it relates to computerized systems infrastructure for process automation and QC laboratory systems. This person provides a technical resource to operations customers to ensure that systems are designed and operating to meet production needs.
What you will get:
An agile career and dynamic working culture.
An inclusive and ethical workplace.
Competitive salary and performance-based bonuses
401(k) matching plan.
Competitive compensation programs that reward high performance.
Comprehensive medical, dental, and vision insurance.
Access to our full list of global benefits: **************************************
What you will do:
Provide infrastructure support (servers, networks, workstations, storage, and client devices) for Automation, Business Analytics, Quality Control, and any other information systems used to support Operations.
Maintain system integrity and identify performance and security improvements.
Investigate and troubleshoot technical problems of increasing complexity.
Authoring of commissioning protocols (installation, operation, etc.).
Execute test scripts (design , execution, simulation, etc.) with support and guidance from supervisor.
Own change requests and participate in all aspects of the change control system.
Participate in RCAs as Operations Information Systems (OIS) representative.
Review/revise OIS and Manufacturing related , SOP's, Functional Specifications, and work instructions, as a result of CAPA, equipment/process changes, error prevention activities, etc.
What we are looking for:
Bachelor's of Science or Equivalent Experience (Computer Science, IT or Engineering Discipline Preferred).
5-10+ years of experience with application of IT principles in high availability production and laboratory systems. Biotech/pharma experience preferred.
Experienced with using and troubleshooting Syncade.
Experienced in developing documentation for networks and information systems, including interface design, data conversion, and infrastructure fundamentals.
Proficient with Unix, Windows, and Linux operating systems, as well as Cisco network switching and monitoring utilities.
Skilled in SQL Server (2005/2022) and OSIsoft PI Systems, with additional knowledge of VBScript, .NET, and SQL programming.
Experienced with deployment and recovery applications, including Symantec Ghost, Acronis, Backup Exec, and Veeam.
About Lonza
At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of.
Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board.
Ready to shape the future of life sciences? Apply now.
$75k-107k yearly est. Auto-Apply 10d ago
AWS Infrastructure Engineer
Nuanza
Network administrator job in Portsmouth, NH
Job Description
Job Title: AWS Infrastructure Engineer Duration: 6 to 12 months contract w/ possible extension Note: 1-2 days per week Work from Home once up and running Description: We are looking for an infrastructure engineer that has experience building out products/infrastructure in AWS. Ideally Informatica, but we are open to other experience as well. AWS Infrastructure is key for this one.
What does this role entail?
• The team is focused on building on newly purchased products onto our AWS infrastructure.
• Maintain ongoing knowledge of software and hardware environments (including future releases)
• Troubleshoot hardware and software problems, take appropriate corrective action, interact with IT staff and vendors in performing complex testing, support and troubleshooting functions. Communicate and document findings.
• Perform software installation and upgrades through infrastructure as code.
• Monitor system performance and capacity; report changes in usage.
• Participate in hardware/software installation, maintenance and support and documentation of hardware/software logs and operating procedures. All through infrastructure as code
• Manage security administration and deployments through infrastructure as code
Minimum Qualifications
• Experience as a AWS Systems Administrator for BI/Analytics systems
• Experience in supporting Informatica system administration
• Experience building infrastructure using AWS CloudFormation Templates
• Experience in scripting
• Basic experience in OS Admin skills (Unix, Windows, Linux)
• Strong oral and written communication skills
• Solid time management and organizational skills, and detail-oriented
• Must work well independently and in a collaborative team environment
• Positive, proactive team player
Preferred Qualifications:
• Experience in Agile engineering methodology
$71k-101k yearly est. 13d ago
Systems Engineer III
Lonza, Inc.
Network administrator job in Portsmouth, NH
System Engineer III Location: On-site, Portsmouth, NH. Relocation assistance is available for eligible candidates and their families, if needed. The Systems Engineer will support ongoing Lonza operations through technical assistance as it relates to computerized systems infrastructure for process automation and QC laboratory systems. This person provides a technical resource to operations customers to ensure that systems are designed and operating to meet production needs.
What you will get:
* An agile career and dynamic working culture.
* An inclusive and ethical workplace.
* Competitive salary and performance-based bonuses
* 401(k) matching plan.
* Competitive compensation programs that reward high performance.
* Comprehensive medical, dental, and vision insurance.
Access to our full list of global benefits: **************************************
What you will do:
* Provide infrastructure support (servers, networks, workstations, storage, and client devices) for Automation, Business Analytics, Quality Control, and any other information systems used to support Operations.
* Maintain system integrity and identify performance and security improvements.
* Investigate and troubleshoot technical problems of increasing complexity.
* Authoring of commissioning protocols (installation, operation, etc.).
* Execute test scripts (design , execution, simulation, etc.) with support and guidance from supervisor.
* Own change requests and participate in all aspects of the change control system.
* Participate in RCAs as Operations Information Systems (OIS) representative.
* Review/revise OIS and Manufacturing related , SOP's, Functional Specifications, and work instructions, as a result of CAPA, equipment/process changes, error prevention activities, etc.
What we are looking for:
* Bachelor's of Science or Equivalent Experience (Computer Science, IT or Engineering Discipline Preferred).
* 5-10+ years of experience with application of IT principles in high availability production and laboratory systems. Biotech/pharma experience preferred.
* Experienced with using and troubleshooting Syncade.
* Experienced in developing documentation for networks and information systems, including interface design, data conversion, and infrastructure fundamentals.
* Proficient with Unix, Windows, and Linux operating systems, as well as Cisco network switching and monitoring utilities.
* Skilled in SQL Server (2005/2022) and OSIsoft PI Systems, with additional knowledge of VBScript, .NET, and SQL programming.
* Experienced with deployment and recovery applications, including Symantec Ghost, Acronis, Backup Exec, and Veeam.
About Lonza
At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of.
Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board.
Ready to shape the future of life sciences? Apply now.
$66k-87k yearly est. Auto-Apply 9d ago
6029 Infrastructure Engineer
Harvest Technical Services, Inc.
Network administrator job in Portsmouth, NH
The Infrastructure Engineer is responsible for planning and designing the services and solutions in collaboration with the service provider and mapping the business requirements to systems/technical requirements to ensure they are in line with Standards, Architecture, quality and security requirements. A focus of the role will be IT Infrastructure in the OT context (shopfloor, building management systems, laboratory systems, etc.).
This position operates within the IT Infrastructure function and serves as a technical engineer spanning various infrastructure domains. As a member of the Global Infrastructure team, this role offers support to all Company sites.
The position ensures service provider quality by managing relevant services through definition of KPIs, SLAs and associated measurements and reporting.
Furthermore the role holder ensures that good IT practices, including good documentation practices, IT security and change management practices are constantly adhered to.
Skills:
Communication and stakeholder management skills.
University degree actual or working style.
Ability to define, select, implement and manage standards and associated services.
Ability to manage service provider, including definition of KPIs, measuring service quality and outcomes.
Ability to contribute to architecture blueprints, in e.g. the OT area.
Ability to contribute to appropriate documentation, including e.g. processes, configuration documents, designs.
Hands on experience in multiple technologies and infrastructure areas, such as:
Defining service and technical solution requirements.
Cisco switches and Wireless controllers.
Hypervisors, such as Vsphere and AHV.
Infrastructure and testing as a Code knowledge highly desired (e.g. Kubernetes, Docker, Podman).
Senior Linux knowledge is highly desired.
Senior Windows Server knowledge is a must.
Automation of infrastructure tasks.
Active Directory.
Backup technologies, ideally Veeam and Acronis.
Disaster recovery.
PowerShell/Bash skills.
Basic Citrix and Windows Remote Desktop Services skills.
Storage and File services.
Database knowledge is highly desired.
Additional Skills:
Strong customer service ethic.
Can drive cultural and technological disruption.
Ability to perform cross technical Root cause analysis and define associated measures.
Able to work independently and make educated decisions to provide quick solutions to problems.
Ability to prioritize and quickly resolve issues.
Excellent analytical and problem-solving skills.
Effective prioritization and project management skills.
Ability to anticipate risks and devise solutions in the moment.
Deep technical infrastructure knowledge.
Understand ITIL model and metrics for Service Delivery.
The hiring range for this position is $35.00-$45.00 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate's geographic region, job-related knowledge, skills, and experience amongst other factors.
Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, Sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.
$35-45 hourly 16d ago
IT Network Technician
Diodes Inc. 4.3
Network administrator job in South Portland, ME
Job Description
Diodes Incorporated (Diodes) is seeking a detail-oriented, motivated IT Technician to be part of our dedicated and talented team. In this role you will be the first point of contact for employees experiencing technical issues in a high-tech manufacturing environment. The ideal candidate is an excellent problem-solver with strong communication skills and a passion for providing outstanding customer service. This position is located in South Portland, Maine and reports to the US Infrastructure Manager.
Principle Duties and Responsibilities:
Continually monitoring service tickets and ensuring they are worked on in a timely manner.
Maintain records of user interactions, problems and solutions; document new processes and new fixes and share with the team to improve future support efforts.
Maintain and repair current desktop and laptop hardware, software, and accessories. This includes installing and configuring new equipment and managing inventory.
Set up new employee workstations, install operating systems, software, printers, and other peripherals. Teach users how to use new systems and software effectively.
Work with vendors who support commercial copiers and plotter printers and replace desktop Inkjet and laser printers and Zebra label printers as required.
Use NetAlly to test LAN drops, determine the correct subnet, and other 1st level network support issues.
Escalate any unresolved issues to team and Infrastructure Manager
Work will also be conducted within cleanroom environment which requires adherence to strict contamination control protocols essential for our semiconductor operations. This requires deep attention to detail to Diodes' Standard Operating Procedures (SOPs), gowning protocols, safety regulations, etc.
Follow all 5S procedures inside the cleanroom and in the office area.
Assist with IT during office moves and set up and provide meeting assistance and conference room support when needed.
May be required to work holidays and extra hours depending on support requirements and coverage needed.
Assist with special projects and other duties as assigned.
Knowledge, Skills, and Abilities:
Proven experience as an IT Technician, Help Desk Technician or relevant position is a plus.
Practical/working knowledge of various back-up and imaging utilities, eg: Acronis, Clonezilla, etc.
Strong hardware knowledge of Dell, Lenovo, and black-box Desktops and Laptops; HDD/SSD replacement, RAM upgrades, and more.
Understanding of Windows installation and upgrade processes from all Windows versions: 3.X, XP, Vista, 7, 10, and 11.
Strong technical knowledge of software, operating systems (Windows, mac OS), Microsoft software support, web browser support, SharePoint, Windows Client software
Must understand technical manuals, procedural documentation, and OEM guides and have extensive equipment support experience
The ability to diagnose problems and identify root causes in a fast-paced manufacturing environment.
Ability to multitask, prioritize requests, work under pressure, and manage time effectively in a fast-paced environment.
Excellent verbal and written communication skills to explain technical issues to both technical and non-technical staff. Must have a positive attitude and friendly, approachable disposition, even when under pressure.
An associate or bachelor's degree in computer science or a related field is preferred.
Must have CompTIA A+ and/or Cisco (CCNA) certifications
The role requires physical work, such as lifting equipment, and working in tight spaces.
Diodes Incorporated (Nasdaq: DIOD), a Standard and Poor'sSmallCap 600 and Russell 3000 Index company, is a leading global manufacturer and supplier of high-quality application specific standard products within the broad discrete, logic, and analog semiconductor markets. Diodes serves the consumer electronics, computing, communications, industrial, and automotive markets.
How much does a network administrator earn in Portland, ME?
The average network administrator in Portland, ME earns between $51,000 and $83,000 annually. This compares to the national average network administrator range of $56,000 to $90,000.
Average network administrator salary in Portland, ME
$65,000
What are the biggest employers of Network Administrators in Portland, ME?
The biggest employers of Network Administrators in Portland, ME are: