Desktop Support Analyst
Network administrator job in Phoenix, AZ
Travel: Occasional
Hours: 30-40 hours/week
Hire Type: Long-term contract (possibility to convert full-time)
Core Responsibilities:
Providing routine support of the desktop environment by providing client support when required.
Performing appropriate routine maintenance of desktop systems (ex: patching) to ensure reliable and secure performance, including but not limited to applying security patches, implementing version upgrades, etc.
Participating in the resolution of technical problems and applying appropriate trouble-shooting skills and ensure best-practice steps are followed.
Understanding of Group Policy, Application Deployment, and monthly desktop Operation System patching via InTune and Configuration Manager.
Ensuring accurate execution of support procedures is followed by adhering to documented processes and procedures.
Building relationships with clients to better support their needs.
Must-Haves:
Minimum of three years' experience in a technical support environment.
Fundamental knowledge and experience with the ITIL framework (incident management).
Fundamental knowledge of the desktop operating systems (Windows 10 and onwards).
Fundamental knowledge of Microsoft InTune and Microsoft Azure.
General desktop analyst skills.
Experience in providing support to business users and fellow employees.
Experience supporting remote locations.
Customer relationship skills, demonstrated responsiveness, analytical thinking, problem solving, and planning skills are required.
Good working knowledge of Microsoft Windows 10/11, Intune, Microsoft Office 365, Active Directory, Microsoft Endpoint Configuration Manager, Window Server and networking Hardware installation and support.
Good understanding of computer workstation hardware and troubleshooting skills
Finance Systems Administrator
Network administrator job in Phoenix, AZ
Title: Finance Systems Administrator
We are currently seeking an innovative, disciplined, and results-oriented Finance Systems Administrator with relevant technical, business, and influencing skills to work in the Data Strategy & Analytics group within the Corporate Finance organization.
As a Finance Systems Administrator, you will primarily be responsible for administering the system to ensure optimal performance, supporting financial reporting and consolidation processes, implementing enhancements, and serving as the primary contact for all OneStream-related matters.
The Finance Systems Administrator will also help drive and contribute to advancing the development of our Data Platform across the entire organization and to establish a best-in-class Data Strategy using the latest Microsoft Products.
About the role:
Administer and maintain the OneStream platform, including user access, security roles, and system configurations.
Support the monthly, quarterly, and annual financial close processes by ensuring data accuracy, consolidation process, and timely reporting.
Manage data integrations between OneStream and source systems including trial balances, sales and management information.
Perform system troubleshooting and issue resolution.
Develop and maintain business rules, dashboards, reports, and cube views within OneStream for operational and financial needs.
Work closely with Finance and Accounting teams to understand business requirements and translate them into technical solutions.
Support system upgrades, patches, and enhancements, including testing and validation.
Ensure data integrity and accuracy through routine data validation and reconciliation.
Create and maintain documentation for system processes, configurations, and user guides.
Evaluate and maintain effective internal controls over the financial reporting process
Support continuous improvement activities
Train and support end-users on OneStream functionality and best practices
Flexible and capable of prioritizing competing tasks, timelines, and work streams
Minimum Qualifications:
Bachelor's degree in Business, Computer Science, Analytics, or another quantitative discipline
3+ years of experience with OneStream administration or similar tools (i.e. Hyperion, Adaptive Planning, Planful, Anaplan, etc.)
Strong understanding of financial consolidation, budgeting, and reporting processes
Proficient in building and managing cube views, dashboards, workflows, and business rules
Experience with data integrations and ETL processes
Ability to break down complex problems and projects into manageable goals and align data initiatives with the overall Data Platform Strategy.
Ability to influence across all levels of the organization and to partner effectively with cross-functional teams.
Experience with various Business Applications (i.e. Microsoft Dynamics ERP & CRM), data concepts, and business processes.
Highly motivated self-starter with ability to work efficiently with minimal supervision and direction
Must be flexible and willing to work to meet the demands of the business which may include evenings, weekends, and holidays
International travel may be required, so must possess a valid Passport and/or Travel Documentation
About the Kudelski Group:
We are a global leader in digital security and IoT innovation. Kudelski's technologies are used worldwide in applications ranging from digital television and cybersecurity to smart asset tracking and location-based services.
What You'll Love Here:
An innovative, fast-paced culture that empowers growth and success.
Collaboration with industry-leading peers across commercial, government, and educational sectors.
Creative problem-solving opportunities on cutting-edge projects.
Competitive compensation and full benefits, including tuition reimbursement.
Generous time off and flexibility for travel and work-life balance.
A diverse and inclusive global team that values different perspectives and contributions.
Windows System Administrator
Network administrator job in Goodyear, AZ
Job Summary Statement:
The IT System Administrator will be responsible for providing first-line desktop support to users, resolving day-to-day technical issues, and maintaining desktops, network connectivity, and related IT assets. The ideal candidate should have a good understanding of Windows operating systems, basic networking, and virtualization fundamentals.
Essential Job Duties and Responsibilities:
Provides first-level technical support for desktops, printers, and end-user devices.
Installs, configures, and troubleshoots Windows 10/11 and basic server access.
Handles user account management in Active Directory (password resets, group membership, etc.).
Assists in network troubleshooting (LAN/Wi-Fi/VPN connectivity issues).
Logs all incidents and service requests in the IT ticketing system and ensure timely resolution.
Supports Microsoft Office applications and commonly used software.
Coordinates with the IT team for escalations of complex issues.
Performs regular checks on antivirus updates, backups, and patch compliance.
Maintains IT asset records and ensure hardware/software is updated.
Supports users remotely and onsite as per business requirements.
Other duties as assigned.
Minimum Requirements and Qualifications:
Associate's degree in Computer Science, IT, or related field.
3 years' experience in IT desktop or technical support.
Windows 10/11 and basic Windows Server understanding.
Basic knowledge of VMware or other virtualization tools.
Networking fundamentals - IP addressing, DNS, DHCP, and LAN/Wi-Fi setup.
Understanding of antivirus and endpoint security.
Good communication and customer service skills.
Able to read, write, speak and comprehend English.
Ability to lift up to 35 lbs.
Preferences:
Certifications: CompTIA A+, MTA, or CCNA (beginner level).
iSeries System Administrator (AS/400)
Network administrator job in Phoenix, AZ
Direct Hire
Compensation: Mid-$80,000s (Base Salary)
Bonus: Not eligible
Work Authorization: U.S. Citizen or Green Card Holder only
We are seeking a motivated and detail-oriented iSeries System Administrator to support the day-to-day operations of an IBM i (AS/400) environment. This role is ideal for an iSeries Operator or early-career Administrator looking to grow technically under the guidance of a senior leader, or for someone with prior iSeries experience who is returning to the platform.
The primary objective of this position is to help maintain system availability, stability, and operational reliability across multiple IBM LPARs while providing responsive support to internal users.
This is an onsite role, particularly during training, and requires hands-on engagement with production systems.
Work Environment & Expectations
• Initial training is fully onsite, five days per week, eight hours per day
• Long-term work model is primarily onsite; hybrid flexibility is not guaranteed and should not be assumed
• Occasional non-business-hours work may be required for system issues, maintenance, or upgrades
Key Responsibilities
Daily Operations & Monitoring
• Operate and monitor three IBM i (AS/400) LPAR environments
• Perform day-to-day system monitoring and basic troubleshooting
• Review, manage, and clear system logs and alerts
• Respond to helpdesk tickets related to iSeries/AS400 issues
User & Security Administration
• Add, modify, and remove user profiles
• Manage system security and profile access
• Assist with basic system auditing and access controls
Backup, Recovery & Replication
• Handle tape changes and monitor nightly backup jobs
• Support nightly and quarterly backup operations
• Assist with replication monitoring between production and high-availability systems using Mimix
• Participate in quarterly system rollovers to offsite backup environments
System Utilities & Maintenance
• Develop, document, and maintain procedures for system utilities including:
- BRMS (Backup & Restore)
- CMOD (Imaging)
- GoAnywhere (Secure File Transfer)
- Mimix (Replication)
- SEA (Exit Point Software)
• Support operating system upgrades, PTFs, Technology Refreshes, and cumulative PTF packages
• Assist with license key management and Digital Certificate Manager activities
Continuous Improvement
• Identify process improvement opportunities related to system performance, reliability, or operational efficiency
• Escalate complex issues appropriately and collaborate with senior administrators and leadership
Required Qualifications
• 3-5 years of hands-on experience with IBM i / iSeries (AS/400) environments
• Practical experience with core operational tasks such as:
- User profile administration
- Backup operations and tape handling
- System monitoring and log review
- Responding to AS/400-related support tickets
• Ability to manage multiple tasks and priorities effectively
• Strong communication and interpersonal skills
• Proven ability to troubleshoot, analyze issues, and follow documented procedures
• Highly reliable, self-motivated, and accountable
• Comfortable working both independently and as part of a team
• Basic knowledge of Windows applications and general Windows system concepts
Nice to Have (Not Required)
• Experience with Mimix replication in a production environment
• Prior experience transitioning from iSeries Operator to Administrator
• Exposure to regulated or high-availability environments
Why Join
This role offers hands-on exposure to a production IBM i environment with room to grow technically and professionally. You'll work closely with experienced leadership, build foundational system administration skills, and play a direct role in maintaining a stable and reliable enterprise platform.
Network Administrator
Network administrator job in Tempe, AZ
NextPlay Jobs is looking for a Network Administrator for a growing organization located in Tempe, AZ. This is a hands-on role supporting a multi-site environment with a mix of end-user support, server/network administration, and endpoint management. The right person will be comfortable jumping between help desk needs and systems-level projects, with a strong focus on uptime, security, and continuous improvement.
Position Summary:
The Network Administrator will oversee daily IT operations and help evolve the organization's infrastructure (implement ITIL). This role blends tiered user support with administration of servers, domains, backups, and network performance. You'll work closely with internal teams and vendors to keep systems stable, secure, and scalable as the business grows.
Key Responsibilities:
End-User Support / Help Desk
Serve as the primary technical resource for employees across office and field locations.
Troubleshoot and resolve hardware/software issues on Windows, mac OS, and mobile devices.
Set up and maintain desktops, laptops, docks, monitors, printers, and related peripherals.
Support remote staff with connectivity and device troubleshooting.
Communicate status updates and project progress to management and stakeholders.
Coordinate with vendors as needed for repairs, licensing, and escalations.
Systems & Network Administration
Administer domains, user identities, access controls, and profiles within Active Directory / similar tools.
Maintain databases and system platforms; ensure reliability, integrity, and access continuity.
Manage backup operations, endpoint security tools, and user-support platforms.
Monitor network performance, identify trends, and implement improvements.
Evaluate new technologies and recommend infrastructure upgrades.
Server & Endpoint Management
Perform regular server maintenance including patching, imaging, OS upgrades, and backups.
Manage RMM/endpoint tools (NinjaOne or comparable platforms) for monitoring and automation.
Deploy, configure, and update applications on user machines.
Ensure endpoint compliance with internal IT and security standards.
ITIL / Service Management Practices
Follow ITIL-aligned processes for incident, problem, and change management.
Keep asset and configuration records updated in the CMDB.
Assist in root-cause analysis and post-issue documentation.
Support service metrics such as SLAs, response times, and operational KPIs.
Partner with leadership to improve support quality and user experience.
Required Qualifications
Demonstrated experience in network administration plus hands-on help desk support.
Strong knowledge of Windows Server, Active Directory, and mixed OS environments.
Experience with endpoint management / RMM tooling (NinjaOne preferred).
Familiarity with ITIL concepts and structured service management.
Solid troubleshooting skills, clear communication, and customer-first mindset.
Preferred Certifications -
ITIL Foundation (or higher)
CompTIA Network+
Microsoft Certified: Azure Administrator Associate
Cisco CCNA
Physical Requirements
Ability to lift and move up to 50 lbs occasionally.
Comfortable performing device installs and minor equipment adjustments.
Must be able to sit, stand, bend, kneel, and work in varied positions for extended periods.
Work Conditions
Role may involve time on-site near operational equipment and machinery.
Noise levels can be moderate to loud depending on location.
Safety-minded
Desktop Support Specialist
Network administrator job in Tucson, AZ
The Band 2 - Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 Years' experience in Windows Desktop support.
Position Responsibilities and Functions
Provide first/second level contact and problem resolution for customer issues.
Work with vendors to remediate complex AV issues as needed.
Provide timely communication on issue status and resolution.
Maintain ticket updates for all reported incidents.
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
Should have basic knowledge of Mac operating system, to support Apple pc users.
Install, upgrade, support and troubleshoot for printers, computer hardware.
Performs general preventative maintenance tasks on computers, laptops, printers.
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Candidate Required Minimum Qualifications and Skills
Bachelor's Degree or equivalent in Computer Science or related field.
CompTIA A+, Microsoft Certified Professional (MCP) or better.
Minimum of 18 months years of IT experience.
Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
Proven analytical, troubleshooting and problem-solving skills.
Proven ability to multi-task, effectively determine priorities and meet SLA's.
Excellent communication relationship-building and internal customer service skills.
Adaptable and flexible in a fast-changing industry and work environment.
Willing to work off-hours and weekends when required for projects or emergency support.
IT Support- CompTIA Network +
Network administrator job in Scottsdale, AZ
IT Support Technicians (3-4 Needed)
Contract Duration: January 5, 2026 - March 13, 2026 (will be a bonus upon completion of the contract and the return of equipment)
$21-30/hr DOE
Overview:
We are seeking 3-4 IT Support Technicians to assist with a short-term technical support project. Ideal candidates will have strong communication skills, foundational networking knowledge, and the ability to work independently in a remote environment after initial onsite training.
Responsibilities:
Provide technical support for corporate and franchise locations.
Troubleshoot and resolve network, hardware, and software issues.
Support end users via phone, email, and remote-access tools.
Document issues, solutions, and follow-up actions clearly and accurately.
Collaborate with team members and escalate issues as needed.
Utilize multiple monitors to manage concurrent systems and support tasks.
Required Qualifications:
CompTIA Network+ certification or equivalent training/experience.
Strong written and verbal communication skills.
Stable high-speed internet connection (candidate-provided).
Fully functional home office setup, including:
Internet service
Electricity
Heating and cooling
Personal cell phone for authentication
Ability to work with and navigate multiple monitors simultaneously.
Additional Details:
** Candidates must be reliable, detail-oriented, and comfortable supporting fast-paced technical operations.
Irrigation & Infrastructure Specialist
Network administrator job in Willcox, AZ
Reports To: Director of Farming / Farm Manager
Travel: Frequent between AZ and CA (approx. 60/40 split)
We are a vertically integrated specialty potato company operating across Arizona and California. Our mission is to produce the highest quality potatoes through precision farming, sustainable practices, and relentless attention to detail. We're seeking a hands-on expert to take full ownership of irrigation and infrastructure systems that underpin our farming success.
Position Overview
The Irrigation & Infrastructure Specialist is responsible for managing, maintaining, and optimizing all irrigation systems across our Arizona and California farming operations. This includes center-pivot systems (AZ), solid-set systems (CA), and deep-well infrastructure. The role combines agronomic experience with mechanical expertise to ensure our crops receive precise, reliable water delivery and our irrigation assets remain in top condition.
Key Responsibilities
System Maintenance & Infrastructure Care
Oversee daily inspection and preventive maintenance of center-pivot and solid-set systems.
Troubleshoot and repair issues with pumps, gearboxes, motors, electrical panels, and control systems.
Proactively manage well health - monitor pressures, flow rates, sand content, and electrical loads.
Implement maintenance logs and protocols to reduce downtime and avoid catastrophic failures.
Coordinate third-party service providers for well, pump, or electrical work as needed.
Irrigation Management
Collaborate with agronomists and farm managers on crop-specific irrigation strategies.
Execute irrigation schedules developed by the agronomy team
Monitor irrigation performance and adjust timing, flow, and duration to maximize crop health and yield.
Track irrigation water use efficiency and support sustainability initiatives.
Equipment & Farm Support
Support general maintenance of tractors, sprayers, and other farm machinery during non-irrigation periods.
Maintain spare-parts inventory and recommend capital improvements to irrigation systems.
Train seasonal irrigation staff or operators on standard operating procedures and maintenance basics.
Qualifications
7+ years of experience in irrigation management or farm infrastructure maintenance, preferably with both center-pivot and solid-set systems.
Strong mechanical aptitude with demonstrated ability to maintain and repair irrigation and well systems.
Working knowledge of crop irrigation principles and agronomic impacts of water management.
Ability to diagnose and prevent common well and pump failures (e.g., sand ingestion, overcycling, bowl wear).
Comfortable working independently across multiple sites and climates.
Excellent recordkeeping and organizational skills.
CDL or farm-equipment operation experience a plus.
Bilingual English/Spanish preferred.
Compensation
$65,000
10 days of PTO & 9 company paid holidays.
OCI - Oracle Cloud Infrastructure Engineer (USC or GC only) pv
Network administrator job in Phoenix, AZ
Job Title: OCI - Oracle Cloud Infrastructure Engineer
Employment Type: Contract
We are seeking a hands-on Technology Lead with deep expertise in Oracle Cloud Infrastructure (OCI) data services and Power BI dashboard/report development. This role combines technical leadership with active development responsibilities, requiring a strong foundation in data engineering, cloud architecture, and business intelligence. Experience in the utility industry is a strong plus.
Key Responsibilities:
Data Engineering & Architecture
• Design and implement scalable, secure data pipelines using OCI services such as:
o OCI Data Integration, OCI Data Flow, OCI Streaming
o Autonomous Data Warehouse, Oracle Exadata, Object Storage
• Apply Medallion Architecture (Bronze, Silver, Gold layers) for data lakehouse implementations.
• Ensure data quality, lineage, and governance using OCI Data Catalog, GoldenGate, and Data Safe.
• Perform hands-on development, testing, and deployment of data engineering solutions.
Business Intelligence & Reporting
• Lead the design and development of Power BI dashboards and reports.
• Translate business requirements into effective data visualizations and KPIs.
• Build optimized data models, DAX measures, and implement row-level security.
• Maintain and enhance existing reports and dashboards based on evolving business needs.
Integration Patterns
• Implement inbound integration patterns using APIs, file-based ingestion, and real-time streaming.
• Develop outbound integration patterns for data sharing with external systems and partners.
• Utilize Oracle Integration Cloud (OIC) for seamless application connectivity.
Audit, Balance, and Control (ABC) Framework
• Design and implement ABC frameworks to ensure:
o Audit: Full traceability of data movements and transformations.
o Balance: Reconciliation of data across systems.
o Control: Data validation, exception handling, and monitoring using OCI Monitoring and Alarms.
Leadership & Collaboration
• Lead and mentor a team of data engineers and BI developers.
• Collaborate with business stakeholders, analysts, and IT teams to deliver data-driven solutions.
• Drive agile delivery practices and participate in sprint ceremonies.
Required Qualifications:
• Bachelor's or Master's degree in Computer Science, Information Systems, or related field.
• 8+ years of experience in data engineering and business intelligence.
• 3+ years of hands-on experience with Oracle Cloud Infrastructure (OCI) data services.
• Proven expertise in Power BI development, including DAX, Power Query, and data modeling.
• Strong proficiency in SQL, PL/SQL, Python, and cloud-native architectures.
• Experience with Terraform, Ansible, and CI/CD pipelines.
• Being hands-on is a must - this role requires active involvement in design, development, and troubleshooting.
System Engineer
Network administrator job in Tucson, AZ
🚀 Now Hiring: Systems Engineer - Software
📍 Tucson, AZ 85755 - (W2 Candidates only)
Be part of a team transforming the future of cancer diagnostics. Work on cutting-edge testing automation supporting 250+ cancer tests worldwide-and help shape technology that directly impacts patient lives.
Job Title: Systems Engineer - Software
Location: Tucson, AZ 85755
Duration: 12-month contract (with potential extension or conversion)
Job Description:
The company is seeking a Systems Engineer to drive software product definition, including requirements, system architecture design, risk analysis, and solution implementation to meet IVD standards. This role focuses on advancing cancer diagnostics through state-of-the-art testing automation, providing over 250 cancer tests and associated instruments globally.
Responsibilities:
• System Lifecycle Management: Apply Systems Engineering to SW product definition, requirements, risk analysis, and testing.
• Project Execution: Manage software requirements, risk analysis, configuration, defect management, and verification/validation.
• Industry and Technology Analysis: Research trends, emerging technologies, and competitive products for software differentiation.
• Cross-functional Collaboration: Work with R&D, Marketing, Operations, Quality, and Regulatory teams to ensure alignment.
• Customer-Focused Innovation: Engage with business leaders and VoC representatives to align technical solutions with customer needs.
• Technical Problem Solving: Analyze complex technical challenges, present solutions, and facilitate informed decision-making.
Who You Are:
• Education: Bachelor's in Engineering, Biomedical Sciences, or related field + 4 years of experience (or Master's with 2 years, or PhD).
• Systems Engineering Expertise: Strong background in software integration/testing, requirements engineering, tradeoff analysis, risk management, configuration management, and V&V.
• Regulatory Familiarity: Prior experience in regulated environments (FDA, ISO, diagnostic product standards).
• Strategic Mindset: Interest in innovative tech and the IVD competitive landscape.
Preferred:
• Expertise in software reliability, manufacturability, and usability.
• Strong communication and team leadership presence.
• Excellent organizational skills with the ability to manage multiple projects.
✨ Exciting opportunity to work on life-saving technology in a dynamic, innovative environment. If this sounds like you, I'd love to connect!
Network Systems Engineer
Network administrator job in Phoenix, AZ
We are currently partnering with a well-established IT solutions provider that is expanding their infrastructure practice and taking on a major long-term project. They're looking for a seasoned Network Systems Engineer who can take full ownership of a customer's day-to-day IT environment while also supporting additional clients as part of a broader service portfolio. This role is ideal for someone who enjoys a mix of hands-on engineering, infrastructure oversight, and being the go-to technical expert for a stable environment.
Benefits
Medical and Dental Insurance
Discretionary PTO (Unlimited PTO, subject to approval)
Profit Sharing (Quarterly contributions to 401k based on company earnings)
5 Year Anniversary Trips, Annual summer and Christmas parties, & Employee Recognition Incentives
Annual summer and Christmas parties
Weekly paid lunch
Cell Phone Reimbursement
Responsibilities
Manage Windows Server environments including ADD NS, DHCP, GPO, and core server services
Configure and troubleshoot network infrastructure (switching, routing, VLANs, Wi-Fi, and firewalls)
Oversee virtualization platforms (VMware or Hyper-V), including deployment and maintenance
Administer Microsoft 365 environments-user management, licensing, email, and security settings
Maintain backup and storage systems, ensuring proper retention, recovery, and data protection
Provide hands-on desktop and end-user support including imaging, deployment, and troubleshooting
Support and manage VoIP/telephony systems, including configuration and call flow updates
Monitor infrastructure health, document environments, and resolve escalations in a NOC-style workflow
Required Skills
10-15 years of experience across networking and systems admin/engineering
Strong hands-on experience with Windows Server, virtualization, and Microsoft 365
Solid understanding of networking fundamentals (L2/L3, VLANs, Wi-Fi, basic firewalling)
Experience managing backups, storage systems, and environment monitoring tools
Ability to operate independently as the primary onsite engineer
Experience in MSP, NOC, or multi-client environments is highly preferred
If this sounds like a good fit, apply today!
Linux/HP-UX System Administrator - L3 Support
Network administrator job in Chandler, AZ
Job Title: Linux/HP-UX System Administrator - L3 Support
We are seeking an experienced L3 System Administrator with deep expertise in Linux (RHEL/SUSE)/HP-UX environments. This role involves advanced troubleshooting, performance tuning, patching, clustering, and automation across mission-critical infrastructure. The ideal candidate will be responsible for ensuring high availability, security, and compliance of Unix/Linux systems.
Key Responsibilities:
Linux Administration (RHEL/SUSE)
Perform OS installation, patching, upgrades, and security hardening.
Manage Red Hat Satellite Server for patching and lifecycle automation.
Configure and troubleshoot LVM, NFS, SAN storage, and cluster file systems.
Conduct crash diagnostics using kdump, kexec, and core dump analysis.
Implement clustering solutions (RedHat Cluster, SUSE HAE).
Optimize performance using tools like perf, strace, and OSWatcher.
HP-UX Administration
Manage LVM, cluster file system creation, and volume resizing.
Handle failover/failback operations in ServiceGuard cluster environments.
Perform OS patching, firmware updates, and advanced troubleshooting.
Use tools like SAM, Ignite-UX, GlancePlus, and MeasureWare.
Automation & Monitoring
Develop scripts using Ansible and Shell for automation and monitoring.
Configure logging and health checks using rsyslog, OSWatcher, etc.
Security & Compliance
Collaborate with security teams for vulnerability remediation.
Implement system hardening and ensure compliance with IT policies.
Incident & Problem Management
Provide L3 support for critical incidents and root cause analysis.
Document resolutions and contribute to knowledge base and SOPs.
Required Skills:
7-10 years of experience in Linux/HP-UX system administration.
Strong expertise in RHEL 7/8/9, SUSE Linux, and HP-UX 11.x.
Proficiency in Red Hat Satellite Server, LVM, clustering, and SAN/NAS storage.
Advanced troubleshooting and performance tuning skills.
Strong scripting knowledge (Shell, Ansible).
Preferred Qualifications:
Certifications: RHCSA/RHCE, SLES, HP-UX Certified System Administrator.
Experience in cloud-based Linux environments (AWS, Azure).
Familiarity with ITIL processes and enterprise-grade monitoring tools.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Compensation and Benefits
A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
OPS Systems Engineer
Network administrator job in Phoenix, AZ
Title: Systems Engineer - Operations
Duration: Full-Time, Permanent
We're looking for a Systems Engineer to join a technical operations team responsible for maintaining reliable enterprise environments and enhancing automation for long-term scalability.
This role involves a blend of system monitoring, troubleshooting, patching, and supporting platform upgrades across Linux, AIX, and DB2-based environments. It's an ideal role for someone with a broad technical foundation who enjoys building efficiencies, standardizing processes, and working collaboratively in a fast-moving environment. If you're versatile, eager to grow, and excited about strengthening system reliability while contributing to automation initiatives, this role will be an excellent match.
Must-Have Skills ✅
These competencies are essential for success in this role:
Hands-on experience with Linux (preferably RHEL) or AIX systems administration
Working knowledge of DB2 (upgrades, troubleshooting, backups, or performance monitoring)
Ability to create or support automation scripts (Python strongly preferred)
General understanding of Microsoft technologies (Windows systems, admin basics, tooling)
A well-rounded technical skill set - candidates should not be specialized only in one area
Strong communication, teamwork, and problem-solving skills
Comfortable working in a fast-paced, collaborative engineering environment
Not aligned to candidates who are primarily network engineers
Nice-to-Have Skills 🌟
Experience supporting OS upgrades or patch lifecycles
Familiarity with virtualization or cloud environments
Understanding of server security, storage, or enterprise IT fundamentals
Any Linux/AIX/DB2-related certifications (RHCE, IBM Admin, AIX Cert, DBE)
Exposure to enterprise application environments
Key Responsibilities
System Reliability & Monitoring
Support day-to-day health checks across Linux and AIX systems
Review database activity and assist with DB2 performance monitoring
Participate in incident response and basic troubleshooting
Upgrades & Patching
Assist with OS and application patching cycles
Help validate post-upgrade behavior and document changes
Work with senior engineers to implement security updates
Automation & Standardization
Contribute to scripts that streamline monitoring, maintenance, or routine workflows
Help build process consistency across operational tasks
Maintain and update internal documentation, SOPs, and system notes
Continuity & Support Operations
Participate in planned disaster recovery exercises
Support documentation related to recovery procedures
Collaborate closely with infrastructure and operations teams to ensure reliable services
Who Shouldn't Apply 🚫
This role may not be suitable for individuals who:
Are focused mainly on network engineering rather than systems
Want a narrow, siloed role instead of a broad engineering mix
Prefer remote or hybrid work (this is fully onsite)
Do not have foundational experience with Linux/AIX, DB2, or Python scripting
Prefer a slow-moving or highly structured environment
Systems Operations Engineer 3 - Contingent
Network administrator job in Chandler, AZ
Systems Operations/Application Support Engineer Duration: 18 months contract with potential to extend In this contingent resource assignment, you will consult on or participate in moderately complex initiatives and deliverables within Systems Operations Engineering. You will contribute to large-scale planning related to Systems Operations Engineering deliverables, review and analyze moderately complex challenges requiring in-depth evaluation of variable factors, and collaborate with client personnel to meet deliverables while adhering to policies, procedures, and compliance requirements.
Responsibilities:
Consult on or participate in moderately complex Systems Operations Engineering initiatives.
Contribute to large-scale planning and deliverables within Systems Operations Engineering.
Analyze and resolve moderately complex Systems Operations Engineering challenges.
Collaborate with client personnel to meet deliverables and ensure compliance with policies and procedures.
Qualifications:
4 years of Systems Engineering or Technology Architecture experience, or equivalent demonstrated through work, consulting experience, training, military experience, or education.
Hands-on System Reliability Engineering skillsets.
Additional Skills:
Cloud Computing
Performance Engineering
Oracle
.NET
5+ years of SQL experience
AppDynamics Application Performance Monitoring
Azure Cloud
IIS
Java FullStack
Linux Administration
Mongo DB
Network Load Balancing
Performance Tuning
Software Troubleshooting
Splunk
Systems Engineering
TomCat
Windows Applications
Windows Server
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $48 - $50
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
Infrastructure-Server Administration
Network administrator job in Phoenix, AZ
Job Title : Infrastructure-Server Administration Contract duration : 12+ months Job Details: Must Have Skills 8+ years of experience designing, implementing, and supporting VMware infrastructure at scale. 5+ years of experience designing, implementing, and supporting hyperconverged environments
Experience with one or more configuration management systems (Chef, Puppet, Ansible, etc.)
Detailed Job Description
Maintain internal, globally distributed virtual compute environment with a focus on the performance, availability and growth needs of the company.
Design and maintain our monitoring, reporting and capacity planning functions using internal monitoring and data systems.
Design and maintain a virtualization DR strategy that integrates with production strategies and targets.
Work with hardware vendors in conjunction with our own infrastructure and capacity team
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT ERP Administrator
Network administrator job in Tucson, AZ
Job Description
The ERP Administrator will be responsible for the administration, configuration, and overall maintenance of the JAMIS Prime ERP system. This role requires a cybersecurity-focused mindset and experience in aerospace and defense industries. The ERP Administrator will ensure the efficient and secure operation of the ERP system and assist with the integration and functionality of the E2 MRP system.
Duties and Responsibilities
Administer, configure, and maintain the JAMIS Prime ERP system.
Ensure system security and compliance with NIST 800.171 and DFARS ************ regulations
Collaborate with finance and other departments to support financial and operational processes within the ERP system.
Provide end-user support and training on the ERP system functionality and workflows.
Implement and manage data backups and recovery plans for the ERP system.
Monitor system performance and troubleshoot issues to ensure optimal functionality.
Assist with the integration and operation of the E2 MRP system, including inventory management, purchase orders, and job routers
Develop and maintain documentation for ERP system processes, configurations, and best practices.
Stay current with industry trends and updates related to ERP systems and cybersecurity best practices.
Minimum Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent work experience.
Proven experience with ERP administration, preferably with JAMIS Prime.
Strong understanding of cybersecurity principles and practices.
Proficient in SQL query language and database management.
Excellent problem-solving and analytical skills.
Preferred Qualifications:
Certifications in ERP systems, such as Certified Specialist in JAMIS Prime or equivalent.
Proficient with Power BI for data visualization and reporting.
Experience with E2 MRP system administration.
Experience with other ERP systems and tools.
Experience in the aerospace and defense industry.
Strong project management skills.
Excellent communication and documentation skills.
Job Posted by ApplicantPro
IT Administrator
Network administrator job in Tolleson, AZ
Job Description
Job Classification Title: Information Technology Administrator
Working Title(s): IT Administrator
Who we are
The City of Tolleson is seeking a knowledgeable and detail-oriented Information Technology (IT) Administrator to join the Technology Services Department. This full-time, exempt position performs professional-level work in the design, installation, support, and maintenance of the City's critical technology infrastructure. The IT Administrator plays a key role in ensuring reliable network operations, strengthening cybersecurity measures, supporting departmental technology needs, and implementing innovative solutions that enhance Citywide systems.
Position Description
The IT Administrator administers and maintains the City's core systems, including Active Directory, Exchange, DNS/DHCP, file servers, and enterprise applications. Responsibilities include monitoring and analyzing system health, applying updates and patches, and ensuring the integrity and security of City technology resources. The Administrator serves as an escalation point for complex technical issues, provides advanced support to staff, and develops documentation, procedures, and training to improve technology use across the organization. In addition, this position manages and executes technology projects by coordinating with internal departments and external vendors on system installations, upgrades, and maintenance to ensure solutions are effective, secure, and aligned with organizational needs. The ideal candidate will be proficient in Cisco and Fortinet networking devices.
Key technical responsibilities include:
Managing Microsoft technologies such as Windows Server, Active Directory, M365, Exchange Online, and Azure services.
Configuring and managing Azure Active Directory, including SSO, MFA, and conditional access.
Overseeing virtualization platforms (Hyper-V/VMware), networking components, and storage solutions.
Leading and supporting cloud migration projects.
Monitoring performance and availability, and resolving escalated Tier 2/Tier 3 issues.
Managing patching, updates, and backup processes.
Ensuring compliance with IT security policies and industry standards.
Collaborating closely with IT leadership and coordinating with vendors to support IT strategy and project execution.
Qualifications
Candidates must hold a bachelor's degree in Computer Science, Management Information Systems, or a closely related field, and have at least two years of directly related experience. An equivalent combination of education and experience will also be considered. A valid Arizona driver's license is required at the time of hire, and specialized IT certifications issued by recognized industry certification boards are preferred. Prior experience working in a local government environment is also desirable.
Applicants should demonstrate knowledge of computer hardware and software, information technologies, LAN/WAN networking, telecommunications systems, cybersecurity practices, and Microsoft Office applications. They should also possess strong skills in troubleshooting and resolving technical issues, analyzing complex systems, administering servers and applications, and communicating technical information clearly to non-technical audiences. The ability to manage projects, prepare documentation, and collaborate effectively with multiple stakeholders is essential, along with a strong commitment to providing excellent customer service in a government environment.
Closing Date: Open until filled Hiring Salary:$83,022.32 - $101,000.00 Annually D.O.E.
Applications reviewed weekly, with first review October 6, 2025
Additional Application Information
It is important that your application shows all relevant work experience and education. Work experience must be noted on the application.
Applicants may be rejected if not fully complete.
Your resume may not be substituted as an application.
Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************.
EOE/M/F/D/V/SO
Job Posted by ApplicantPro
Server Administator (27631)
Network administrator job in Arizona
IDEALFORCE have a CONTRACT position available immediately for a Server Administator to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL CANDIDATES for this position.
Job Description
-Maintain server infrastructure to ensure 24/7 availability. This includes applying OS patches and upgrades on a regular basis; upgrade administrative tools and utilities when needed; and configuring/adding services as necessary
-Diagnose, document and troubleshoot system issues
-Ensure all systems meet Client security compliance requirements
-Interact with Vendors, customers and internal resources and divisions to ensure compliance with SLAs and OLAs
-Develop/update operation, configuration and, other procedural documentation
-Follow internal controls and procedures and document processes
-Provide regular team updates related to system changes and/or updates to documentation
-Maintain asset inventory and ensure CMDB information is kept current for all hardware and software
-Update Disaster Recovery documentation and perform annual disaster recovery tests for assigned systems
-Perform ongoing performance tuning, hardware upgrades, and resource optimization as required
-Perform periodic performance reporting to support capacity planning
-Level three end user support as needed
Perform other duties as assigned
- System Administration (50%)
- Virtual Infrastructure Administration (25%)
- DR Planning (10%)
- Documentation (5%)
- Other (10%)
Qualifications
-3-5 years' experience with MS Windows and Linux operating systems
-3-5 years' experience with virtualization products (VMware, MS Hyper-V, etc.)
-3-5 years' experience managing backups (CommVault Simpana, Symantec Backup Exec, etc.)
-2-4 years' experience with MS Active Directory and Group Policy administration
-Technical writing experience
-Understanding of LAN / WAN environments
Additional Information
- "All your information will be kept confidential according to EEO guidelines".
- All candidates who are authorized to work in US are encouraged to apply.
- Most of our positions require Candidate to clear the Background check prior to commencing the assignment.
SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Junior Network Administrator, Analyst, Tucson, AZ; ONSITE
Network administrator job in Tucson, AZ
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
Secret - Current
Junior Network Administrator (P1)
Analyst Information Workplace Services
Raytheon Digital Technology
Classified Infrastructure Services - Collateral Network Engineering team
Tucson, AZ - Onsite Position/Active US Clearance required.
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Join this high impact team as a Junior Network Administrator (P1) to ensure the smooth operation of classified network infrastructure at our Raytheon/RTX locations. The installation, maintenance, support, and monitoring of the network infrastructure will be performed. Candidate must have solid background supporting networks and have an active US Secret Security Clearance to be considered. This role is in Tucson, AZ and the role will be onsite at our facilities there, to work in classified computing areas. This role works mostly in the Tucson location Classified Collateral work areas.
What you will Do:
Maintain smooth operation of voice and data networks. Plans, evaluates, coordinates, and performs installation and/or reconfiguration of hardware and software elements of data and/or voice communication network
Work in developing technical expertise in all areas of voice and data networks hardware and software interconnection and interfacing, such as switches, routers, firewalls, authentication servers, encryptors etc.
Work with network management software platforms.
May propose solutions to management to ensure all communications requirements based on future needs and current usage, configuring such solutions to optimize cost savings aligning with future requirements factoring in redundancy and required network uptime.
Prepares or ensures that appropriate network documentation exists, including operational instructions, technical diagrams, and other documentation. Where no documentation exists, assist in developing documentation.
Provide regular monitoring and network analysis regarding short- and long-range planning for in-house systems.
Assist with coordination of third-party maintenance for network equipment or with vendors for third-party support.
Willingness and availability to work outside normal business hours (evenings and weekends) as needed.
Must be able to work with general supervision and follow established procedures.
You will obtain Certifications in Security+ within 6 months and Cisco Certified Network Associate (CCNA) within a year. Raytheon will provide training to achieve this.
What you will Learn:
You will apply your Network Engineering skills to defense-oriented programs.
You will obtain Certifications in Security+ within 6 months and Cisco Certified Network Associate (CCNA) within a year. Raytheon will provide training to achieve this.
Qualifications You Must Have:
Typically requires a University/bachelor's degree with less than 2 years of relevant experience, or in lieu of degree, will consider a minimum 4 years of relevant Network or IT Systems Administration experience.
Experience with Networking equipment such as Cisco (or other product) routers, switches, firewalls, and/or intrusion detection systems, including software upgrades.
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Qualifications We Prefer:
We ideally need someone with Cisco ISE experience with 802.1X, SolarWinds, and setting up client server environments for government networks.
Security + and or CCNA certifications currently active.
Experience with current cabling and fiber standards.
Experience with access control list, security posture, and vendor best practices.
Experience with Visio diagramming and design capabilities.
1-2 years of experience with network management software.
Willingness and availability to travel domestically as needed.
Knowledge of configuration and troubleshooting of encryption devices.
Effective customer service skills, including oral and written communications.
Experience with platforms such as IP telephony, NTP servers, GemOne, and SolarWinds.
Ability to work under time constraints.
Experience with classified computing, STIG compliance, and network refreshes
Current DoD Top Secret level security clearance
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
Relocation Eligibility - This role is NOT eligible for relocation support.
Learn More & Apply Now!
Please consider the following role type definition as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Clearance Information: This position requires a current & active US security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************
More information on our Tucson, AZ Location: ****************************
RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 55,000 USD - 107,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyNetwork Engineer, Operations and Support
Network administrator job in Phoenix, AZ
The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces.
**Required Skills:**
Network Engineer, Operations and Support Responsibilities:
1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners
2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future
3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies
4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers
5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems
6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code
7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures
8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites
9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes
10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base
11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners
12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering)
13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management
14. Travel: International and Domestic travel may be required up to 15 percent
**Minimum Qualifications:**
Minimum Qualifications:
15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale
16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience
17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios
18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure
19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript
20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers
21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results
22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements
23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
**Preferred Qualifications:**
Preferred Qualifications:
24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses.
25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels.
26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors.
27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems.
28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams.
29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations.
30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines.
31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program
**Public Compensation:**
$133,000/year to $190,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.