Network administrator jobs in Traverse City, MI

Job title: IT Field Technician Duration: 12+ months Location: Novi, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital. Note: Must live within a 30-minute commute to Novi, MI Principal Duties and Responsibilities: Participates in providing support to customers by resolving semi-complex technical account and connectivity problems. Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas. The IT Technician performs semi-complex work within technical or paraprofessional area. Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex. Documents and refers complex, unusual problems to other support teams. Required Skills & Experience: Must have 2-3+ years of IT Field Support experience (Client/customer facing) One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required. Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms. Preferred Skills & Experience: Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred. ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred Education: HS Diploma or equivalent. Preferred education: Associates degree, bachelor's degree or 2 years of vocational technical training preferred.

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 3+ years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

Pay Rate: $35-$38/hr Key Responsibilities: Video Production: Assist in leading the end-to-end video production process, including planning, shooting, editing, and delivering high-quality content for internal and external audiences. Operate and maintain current studio space and video, lighting, and audio equipment to ensure flawless production. Uphold brand standards across all video assets while acting as a subject matter expert for audiovisual solutions across the organization. Executive Leadership Support: Partner directly with executive leadership to deliver professional video and event communications. Provide high-touch, white-glove technical support during town halls, board meetings, and leadership presentations. Deliver training sessions for VIPs, C-suite administrators, and communications staff to enhance proficiency in video and collaboration tools. Virtual Hybrid Events: Produce, manage, and troubleshoot livestreams, hybrid events, and Microsoft Teams meetings of varying scale and complexity. Oversee audiovisual, prepost-production, and IT support for events ranging from small team sessions to global company-wide gatherings. Collaborate with stakeholders to deliver seamless live and recorded experiences.IT Technical Support (as needed) Provide supplemental IT assistance for VIP users, ensuring swift resolution of hardware, software, and audiovisual challenges. Partner with IT teams to support Macs, PCs, mobile devices, M365 applications, conferencing systems, and connectivity solutions.

Contract Length: 12-Month Contract Pay Rate: $38.00-$43.00/hour (W2) Work Split: 70% operational support / 30% project work We are seeking a Systems Administrator to support enterprise content management, publishing, and engineering systems in a manufacturing environment. This role blends hands-on system administration and troubleshooting with project-based work, including system upgrades, integrations, and data migrations. The ideal candidate is detail-oriented, technically curious, and comfortable working across multiple systems and vendors. Key Responsibilities System Administration & User Support Manage user accounts, permissions, and access across multiple systems Support platforms such as Windchill, Parts Publisher, Arbortext Editor, WorldServer, Language Weaver, WebView/Customer Portal, Titania, and LinkOne Perform Tier 1 troubleshooting for access issues, publishing errors, downloads, searches, and system connectivity Handle license management, including procurement, renewals, payments, and vendor contract updates Create and manage internal and external support tickets and follow through to resolution Project & Upgrade Support Support major system initiatives including Windchill upgrades, system consolidations, and conversion projects Coordinate system downtime with users and vendors Assist with testing, UAT, validation, and documentation for upgrades and enhancements Support publishing tools and workflows, including new language support and translation testing Assist with data migrations, content conversions, and system integrations Vendor & Stakeholder Management Act as a point of contact for vendors such as PTC, RWS, Hitachi, Oberon, and others Manage vendor communications, tickets, documentation, and onboarding materials Support compliance documentation including MSAs, SSO templates, and forms Reporting & Documentation Generate and maintain system usage reports, user analytics, and performance metrics Maintain system metadata, configurations, and publishing rules Create and update user guides, documentation, and process instructions Required Qualifications 3-5 years of Systems Administrator experience or similar IT support role Experience with user management, system configuration, licensing, and troubleshooting Strong ability to research issues, document findings, and resolve problems independently Experience creating and managing support tickets and working with vendors Comfortable supporting multiple enterprise systems simultaneously Strong communication and organizational skills Preferred Experience Experience supporting PLM, CMS, publishing, or content management systems Familiarity with Windchill or similar enterprise platforms Experience supporting system upgrades, migrations, or integrations Exposure to manufacturing or engineering environments Work Environment & Fit Hybrid-onsite role requiring 4 days per week on-site in Milwaukee, WI Best suited for someone who enjoys hands-on system support, troubleshooting, and project coordination Ideal for candidates comfortable working across IT, engineering, publishing, and vendor teams

The Part-Time IT Coordinator supports basic on-site information technology operations for our U.S. manufacturing facility. This position focuses on maintaining local hardware, assisting employees with basic technical issues, and coordinating with the parent company's central IT team in Germany for system configurations, security, and network management. The ideal candidate is a motivated self-starter who enjoys problem-solving, takes initiative, and can work independently while following established IT procedures. Key Responsibilities: • Serve as the first point of contact for on-site employees regarding basic IT support needs, including hardware, connectivity, and user access issues. • Perform basic troubleshooting for desktops, laptops, printers, and other peripherals. • Coordinate equipment setup and replacement (with configurations handled by central IT in Germany). • Maintain an inventory of hardware, accessories, and consumables (e.g., printers, cables). • Manage user account requests and password resets per established IT policies. • Liaise with the global IT department to ensure alignment with corporate security and network standards. • Support new employee onboarding from a technology perspective (hardware distribution, system access coordination). • Document and track IT support requests and resolutions. • Ensure data privacy and security procedures are followed according to company and parent-company guidelines. Qualifications • Associate degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered. • 1-3 years of hands-on IT support experience in a small-to-medium business environment. • Basic knowledge of Windows operating systems, Microsoft 365, and network connectivity fundamentals. • Strong communication and organizational skills with the ability to work independently. • Experience supporting manufacturing or industrial environments a plus. • Reliable, self-motivated, and able to manage tasks efficiently with minimal supervision. Work Environment: On-site position located at Rosler Metal Finishing USA, LLC, Battle Creek, MI. Standard office and manufacturing environment; may involve occasional movement of IT hardware or peripherals (up to 50 lbs). Compensation & Benefits: Part-time, hourly position (15-20 hours/week). Competitive hourly rate commensurate with experience. Eligible for limited company benefits in accordance with part-time policy. 📍 Location: Rosler Metal Finishing USA | Battle Creek, MI 📩 To apply email: ********************* 💻 Learn more about Rosler: *************************

We are seeking a highly skilled and proactive Systems Administrator to manage and evolve our hybrid infrastructure spanning on-premises servers, cloud-based environments, and 15 locations. This role is critical in ensuring high availability, security, and performance across our IT systems while supporting a growing internal development team and scaling business needs. Responsibilities Infrastructure & Operations · Administer and maintain Windows Server environments (AD, DNS, DHCP, GPO) · Manage Azure infrastructure: VMs, storage, networking, and backups · Maintain system patching, imaging, and configuration baselines · Oversee backup/DR systems and strategies (on-prem + cloud) · Manage monitoring and alerting tools for performance and uptime · Document infrastructure, standard operating procedures, and operational runbooks Security & Compliance · Implement and enforce system hardening, least privilege, and RBAC practices · Support Conditional Access, and MFA · Work with team to address vulnerabilities and audit findings · Enforce compliance efforts (e.g., password policies, account reviews) · Update asset inventory Collaboration & Support · Act as Tier 3 escalation point for complex issues · Support internal team with environments, networking, and deployments · Provide general IT Support to team as needed · Participate in IT projects: migrations, upgrades, new site rollouts · Mentor junior admins and support staff; advocate best practices Requirements Must-Have: · 5+ years experience in a systems administration role · Strong knowledge of Windows Servers and Active Directory · Experience with Azure infrastructure and hybrid environments · Familiarity with Group Policy · Experience with backups (Veeam, Azure Backup, etc.) · Strong knowledge of VMWare · Excellent troubleshooting and documentation skills · Experience with IIS · Experience with Microsoft SQL Server Nice-to-Have: · Exposure to M365 administration (Exchange, Teams, SharePoint) · Familiarity with identity tools (Entra ID, conditional access) · Networking fundamentals (VLANs, firewalls) · Familiarity with MDM's (AirWatch, Intune, Soti) · Familiarity with Cisco Switches Soft Skills: · Strong ownership mindset and initiative · Ability to juggle multiple projects and support tasks · Excellent communication and collaboration skills Certifications (Preferred but not required): · Microsoft Certified: Azure Administrator Associate (AZ-104) · CompTIA Security+ · MCSA/MCSE (legacy OK if recent experience aligns)

Monthly two days onsite needed in Madison WI REQUIRED SKILLS: (Need All; 8+ Years) Demonstrated telecommunications provider services support and vendor management (e.g., AT&T, US Cellular, Lumen) (8+ years) Experience provisioning a PBX (5+ years) Telecommunications asset management and billing reconciliation (8+ years) Managing call center software, distributing/managing VoIP phone numbers OTHER SKILLS OF NOTE: (Need most; 8+ Years) Call Tracing Software 8 years Telecommunication Infrastructure and Service Inventories 5 years Telecommunications bill payment systems 8 years Telecommunications rates and billing systems 8 years Telecommunications systems and services 5 years Template and instructions development 5 years Video Conferencing 3 years Telecommunication: Design and configure of ACD, VoIP, and IVR systems 5 years LAN 5 years Telecommunications 8 years Video Conferencing 3 years Customer Service 8 years Oral Communication 8 years Written Communication 8 years DESCRIPTION OF ROLE: The Telecommunication Specialist will serve as a high-level technical support resource for VoIP phone numbers, mobile device management (MDM), and dial plans, including analysis and design of call trees/call centers for internal communications. The role manages telecommunications data and improves processes/procedures through redundancy and automation where appropriate. Requires experience in VoIP communications, telephony (configuration, testing, validation, administration, support, monitoring, maintenance) for telecom infrastructure, including process documentation and knowledge transfer. The candidate should have experience supporting daily operations in telecom billing/tracking systems and be familiar with routing protocols for VoIP, while working within WAN/LAN environments. Preferred profile includes direct experience with Cisco Unified Communications suite (e.g., Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Center Express or other call center software/services) and cloud knowledge as a plus. Must be able to work independently and within a team, prioritize daily vs. project tasks, and contribute recommendations for process improvements, project planning, system implementations, and system administration. High availability / 24x7-365 support experience is preferred. On-call support is required.

General Information: Clearance Required: Secret (or higher), or ability to obtain Job Type: Full-time Travel: Travel 10% of the time to customer sites and Company Headquarters. Position Summary: We are seeking an experienced Lead IT System Administrator to execute our organization's IT operations, with a strong focus on Microsoft Azure, Office 365, and enterprise infrastructure. The ideal candidate will have proven leadership capabilities, a deep technical background in cloud and on-premises environments, and the ability to carry out user support, system administration, and infrastructure projects from planning to execution. Key Responsibilities: IT Infrastructure Management: Design, implement, and maintain secure and scalable IT infrastructure, including servers, storage, networking, and cloud services. Cloud Administration: Configure, manage, and optimize Microsoft Azure resources (VMs, networking, identity management, security, backup/recovery, etc.). Office 365 Administration: Administer Microsoft 365 tenant, including Exchange Online, SharePoint, Teams, OneDrive, Intune, and related services. User Support & Troubleshooting: Serve as the escalation point for complex technical issues, ensuring prompt resolution and high user satisfaction. Systems Monitoring & Security: Implement monitoring, patch management, endpoint protection, and security best practices to safeguard systems and data. Project Leadership: Lead IT projects from requirements gathering to deployment, including infrastructure migrations, upgrades, and integrations. Documentation & Policies: Develop and maintain IT policies, technical documentation, and standard operating procedures. Team Coordination: Mentor junior administrators, delegate tasks, and ensure cross-team communication for smooth IT operations. Vendor Management: Coordinate with external vendors, service providers, and consultants for hardware, software, and service procurement. Basic Qualifications: Bachelors degree in Information Technology, Computer Science, or related field (or equivalent work experience). 5+ years of hands-on IT administration experience, with at least 2 years in a lead or senior role. Proven expertise in Microsoft Azure administration (IaaS, PaaS, security, networking). Strong proficiency in Office 365 administration (Exchange Online, Teams, SharePoint, OneDrive, Intune). Experience with Windows Server environments, Active Directory, Group Policy, and identity management. Knowledge of networking concepts (DNS, DHCP, VPN, firewalls, load balancers). Strong troubleshooting and problem-solving skills. Excellent communication and leadership skills. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert) are highly desirable. Preferred Qualifications/Skills: Experience with Linux Server environments. Knowledge of PowerShell scripting for automation. Familiarity with backup solutions and disaster recovery planning. Knowledge of Endpoint Privilege Management. Knowledge of Remote Support. Understanding of cybersecurity principles and compliance frameworks. Work Environment: Fast-paced, collaborative environment with opportunities to work on diverse IT projects. May require occasional after-hours or weekend work during critical updates or incidents. Why Join Us: Work on high-impact DoD programs supporting national defense and mission readiness. Engage with cutting-edge technologies across air, ground, and joint service domains. Be part of a collaborative and innovative team working at the intersection of technology and mission success. Competitive compensation, professional development, and growth opportunities in a secure, high-tech environment.

Title: Site Support Technician | Milwaukee - Multiple Sites Pay/Salary/Benefits/Perks: Contract Type: 6-Month Contract to Hire Hourly Rate: $28-29/Hr Salary upon Conversion: $60k (contingent upon experience) Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm Central. Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment. Responsibilities: Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution. Must-Have Qualifications and Skills: Experience: At least 3 years of experience in IT support, working on-site with users IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow. Communication: Strong interpersonal and communication skills.

Job description: As an IT Infrastructure & Support Specialist, you will combine technical troubleshooting skills with hands-on infrastructure management. Your role involves resolving IT tickets, managing hardware/software assets, and performing physical tasks such as cable installations. You will ensure seamless connectivity and system functionality while supporting both end-users and backend infrastructure. This position is ideal for someone who enjoys working with both digital systems and physical infrastructure. **Role** Provide on-site end-user support at the Harper facility, focusing on printers/plotters, AutoCAD LT installs and performance troubleshooting, Office 365 support, Tier 1 remote assistance via TeamViewer and Freshservice, and on-site inventory management. No cabling/wiring work required. **Key responsibilities** - Serve as the on-site IT point of contact for Harper users; handle walk-ups and scheduled support. - Install, configure, and troubleshoot AutoCAD LT; address performance issues (workstations, drivers, plots). - Set up and maintain printers/plotters (including CAD printers); resolve jams, drivers, queues, and connectivity. - Provide Tier 1 ticket support remotely via TeamViewer/Freshservice; triage, resolve, and escalate per SOP. - Support Office 365 (Outlook, Teams, OneDrive/SharePoint) and common desktop apps; handle account/access issues. - Perform workstation setup/imaging, peripheral support (docks, monitors, scanners), and basic hardware troubleshooting. - Manage on-site IT inventory: track check-in/out of laptops and peripherals, maintain spares stock, process RMAs/repairs, and keep asset records current. - Maintain accurate ticket updates, asset records, and quick guides for recurring issues. - Coordinate with central IT for escalations (networking, server-side, advanced CAD issues); no wiring work. **Requirements** - 2-4+ years in IT support/help desk/desktop support. - Strong Windows workstation support; printer/plotter setup and troubleshooting experience. - Hands-on AutoCAD LT install/support; familiarity with CAD performance tuning basics. - Office 365 support experience; user/account/application troubleshooting. - Comfortable with remote support tools (TeamViewer) and ticketing (Freshservice). - Clear, patient communication; ability to work independently on-site. - Able to lift/move typical IT gear (monitors/printers) 50LB - **Certifications** - Required: CompTIA A+ (or equivalent experience). - Preferred: CompTIA Network+, ITIL Foundation, Microsoft MD-102 (or MS-900), Autodesk Certified User - AutoCAD. **Nice to have** - Basic scripting (PowerShell) for repeatable tasks. - Experience with CAD peripherals/environments; driver/package deployment familiarity. - ITIL/CompTIA A+/Network+ helpful but not required. **Success measures** - Ticket SLA adherence and first-contact resolution. - User satisfaction/CSAT at Harper. - Uptime/readiness of printers/plotters and CAD workstations. - Accuracy of on-site inventory and asset records. - Quality/coverage of documentation and ticket notes. **Work conditions** - On-site at Harper; occasional short trips to nearby buildings. - Standard business hours; after-hours only for priority escalations if needed (specify cadence if applicable). Reports to: IT Manager

*TIER 3 MSP SUPPORT IS A MUST HAVE- supporting on client and user ends* Looking for 5+ years of experience in this space Must be willing to go onsite 5 days a week to Canton, MI Collaborate with clients to assess their technology needs and challenges, providing tailored consulting services that align with their business objectives. Design and implement advanced technology solutions, focusing on the Microsoft Platforms. Conduct thorough analyses of existing systems and processes to identify areas for improvement and optimization. Troubleshooting Internet Performance, Firewalls, Servers, Wireless, VoIP and Connectivity Stay abreast of industry trends and emerging technologies, providing thought leadership and strategic insights to clients. Help maintain comprehensive documentation, including project plans, technical specifications. Work well with our entire team and support others in a mentorship type role while supporting escalated or overflow tickets. Qualifications Bachelor's degree in Computer Science, or a related field; industry certifications a plus. Proven experience as a Technology Consultant or similar role, with a strong focus on Managed Solution Providers. In-depth knowledge of current technology trends and best practices in the industry. Excellent analytical and problem-solving skills, with the ability to think critically and strategically in unique situations. Strong communication skills, both verbal and written, with the ability to convey complex technical concepts to non-technical stakeholders. Demonstrated ability to manage multiple (yet often small in scope) projects simultaneously while maintaining attention to detail. A collaborative mindset with the ability to work effectively in a team-oriented environment.

PERMANENT IBM SERIES ADMINISTRATOR II / SYSTEMS ENGINEER ~ HYBRID 3 DAYS SALARY:125K + 7.5 % bonus Frederick, MD New Hudson-Smith, MI Huntersville, NC McConnellsburg, PA Pittsburgh, PA SUMMARY: This role provides advanced technical leadership for our IBM Power servers, IBM i OS partitions, HMC, VIO Servers, and IBM DS storage arrays. The position ensures stability of our mission-critical ERP platforms while driving innovation in observability, automation, and security. RESPONSIBILITIES Serve as the escalation point for complex operational support, troubleshooting, security enforcement, and performance tuning across IBM Power systems and IBM i OS environments. Expertise in IBM Power and IBM i OS, with responsibility for end-to-end management of the ecosystem spanning hardware, virtualization, and operating system administration. Experience administering IBM VIOS, including configuration, maintenance, and troubleshooting. Drive the adoption of observability and AIOps practices to improve monitoring, reduce mean time to resolution, and proactively identify issues. Advance automation through Infrastructure-as-Code (Ansible, CL) to modify best practices, streamline patching/compliance, and reduce operational overhead and repetitive work Support the design, testing, deployment and support of HA/DR solutions (MIMIX or similar) to ensure ERP availability and business continuity. Provide mentoring, guidance, and strong communication to bridge technical and business stakeholders, ensuring alignment with modernization initiatives. REQUIRED SKILLS Five (5) or more years of experience in the field or in a related area. Proven expertise with HMC, MIMIX HA/DR, VIO server, and IBM DS storage. Strong understanding of ITIL processes, incident resolution, and stakeholder engagement. Demonstrated skills in troubleshooting, CL scripting, and infrastructure design. Ability to work standard business hours, with availability for after-hours/weekend work during patching, OS upgrades, and on-call rotations. Strong leadership, communication, problem-solving, and collaboration skills. STANDOUT QUALIFICATIONS: Bachelor's degree in information technology or a related field. 10+ years of experience managing IBM i OS and IBM Power hardware environments. Experience implementing observability and AIOps initiatives to reduce noise, accelerate incident response, and drive predictive insights Familiar with Fortra products (Alert, Console, Compliance Monitor, Exit Point Manager) or similar products. Background in driving platform security initiatives and automating compliance.

Job Description:- Must possess a professional demeanor and strong customer service/consulting/training skills Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area Basic understanding of networks, Intel servers and telecoms Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint) Strong Microsoft operating system troubleshooting skills Strong mac OS operating system (Big Sur & above) troubleshooting skills Strong problem solving and critical thinking skills Strong written and verbal communication skills Must be self-motivated and the ability to work independently with minimal supervision Must have excellent time management skills Must be detail and process oriented Ability to walk long distances across large facilities Must be able to pass a background security check Valid driver's license and reliable transportation What will make a candidate stand out Experience with ticketing systems (Service Now, Smart IT, IT connect etc.) Experience working with executives Certifications: Hardware such as A+ or equivalent, Microsoft - MCSA Windows 7, 8 or 10, Network such as CCNA or CCNP Experience performing remote control of PCs and video conferencing knowledge SCCM experience Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.

Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others? Clarity Technology Group, a Madison-based Managed Service Provider comprised of a hard-working and close-knit team, is searching for a new IT Systems Engineer. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is primarily an in-office position in Madison, WI with the opportunity to work remotely on occasion. We'll Provide: Collaborative environment, ability to learn about many different industries, flexible PTO, and opportunities to volunteer in the community with some great organizations Significant room for professional growth Health & dental, optional vision, a 401k plan, life insurance, and short and long term disability What You'll Do: Plan, design, implement, and support primarily Microsoft solutions both in the cloud and on-premises for organizations ranging from a dozen to hundreds of users Keep up with current and emerging technologies and help develop standards, processes, and procedures Implement and support Microsoft cloud technologies including O365, Azure, Entra ID, Intune, and SSO. Implement and support Microsoft on-premises technologies including Windows, Hyper-V, and AD. Perform network configuration and support including switches and firewalls Prepare and maintain system documentation and standards of work. Maintain exceptional customer service at all times Skills You'll Need: 2+ Years supporting Microsoft cloud technologies (O365, Azure, Entra ID, Intune, etc.) 2+ Years supporting Windows Server and Active Directory 2+ Years working with networking and firewalls 5+ Years combined IT support experience Enjoy working as part of a collaborative team and in a fast-paced environment Analytical thinking, problem solving, and the ability to learn quickly Associate's or Bachelor's degree in an Information Technology-related field is preferred Ability to work a light, rotating on-call schedule Technical curiosity Proficiency or familiarity with Connectwise, Datto, Ninja, or similar products Next Steps: Quick apply with your resume here

About Us Contemporary Amperex Technology Kentucky (CATK) is the US battery manufacturing subsidiary of Contemporary Amperex Technology Co., Limited (CATL). CATL is a global leader in research, development and manufacturing of battery energy storage system for vehicles, grid scale, and maritime applications. In 2024, CATL accounts for over 37% of global EV battery installed capacity. CATL has been the largest battery manufacturer in the world for the last 7 years. The Company is committed to providing cutting-edge solutions for global new energy applications. Our Vision Strive to be a global premier innovative technology corporation, deliver excellent contribution to green energy resolution for mankind, and provide a platform of pursuing the spiritual and material well-being for employees! Job Overview: To better serve the global auto industry electric vehicle trend in the United States, CATL, through its U.S.-based subsidiary, CATK, is seeking a talented and experienced IT Systems Engineer with special focus on the corporate systems to join our local team. As an IT Systems Engineer at CATK, you will play a key role in integrating and optimizing enterprise systems such as ERP, OA, SRM, WMS, QMS, and others. You will be responsible for demand analysis, system design, implementation, troubleshooting, and performance optimization. Additionally, you will oversee the construction, maintenance, and support of operation systems and mobile applications, providing technical expertise and ensuring seamless functionality. Essential Functions: Lead the demand analysis, scheme design, and implementation promotion of ERP, OA, SRM, WMS, QMS, and other enterprise systems to meet business requirements and enhance operational efficiency. Troubleshoot and optimize performance of ERP, OA, SRM, WMS, QMS, and other systems to ensure reliability and effectiveness. Develop and maintain operation systems and mobile phone applications, including construction, operation, maintenance, and technical support. Collaborate with cross-functional teams to integrate business requirements with information systems, improving overall business performance and user satisfaction. Ensure seamless database operation, configuration, and maintenance, leveraging proficiency in programming languages such as Python, C/C++, Java, or JavaScript as needed. Document system configurations, procedures, and best practices to facilitate knowledge sharing and support continuous improvement initiatives. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Proven experience in integrating and optimizing ERP, OA, SRM, WMS, QMS, and other enterprise systems in a manufacturing environment. Strong understanding of business systems and logic, with the ability to align technology solutions with business objectives. Proficiency in at least one programming language (Python, C/C++, Java, JavaScript, etc.) and database operations. Experience in system troubleshooting, performance optimization, and maintenance. Excellent communication skills and ability to collaborate effectively with cross-functional teams and stakeholders. Ability to maintain a full-time work schedule with regular in-person attendance is required for this position. Ability to interact professionally with individuals of varied backgrounds and skill level. Physical Requirements: Ability to move around work sites, which may include walking, standing, and climbing ladders or stairs. Flexibility to bend, kneel, or crouch, particularly when inspecting installations or troubleshooting. Capability to lift and carry moderate weights, typically up to 25-50 pounds. Occasional lifting of heavier items may be required. Ability to work in various environments, including offices, construction sites, and manufacturing facilities. Willingness and ability to travel to various job sites, which may require driving or other forms of transportation. Benefits: Competitive salary commensurate with experience. Comprehensive benefits package including medical, dental, and vision coverage. 401(k) retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. ***CATK is an Equal Opportunity Employer*** The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

We are seeking a highly skilled Automotive Systems Feature Engineer to lead and deliver Feature Assurance Engineering (FAE) activities across multiple vehicle domains. This role requires deep understanding of automotive feature development, validation, system integration, and issue resolution throughout the product lifecycle. The ideal candidate will work closely with Feature System Engineers (FSEs), testing teams, and cross-functional program stakeholders to ensure robust feature performance, regulatory compliance, and readiness for production. Key Responsibilities Feature Assurance & Systems Engineering Follow and deliver all Feature Assurance Engineering (FAE) deliverables. Work with the Feature System Engineer (FSE) to align and sign off on level of changes for assigned features. Lead the milestone feature signoff process in partnership with the FSE counterpart. Support creation, review, and signoff of Vehicle Specific Configuration Specifications (VSCS) by program milestones. Lead development and approval of Deliverable Recovery Plans (DRPs) for non-conformance items. Feature Validation & Test Planning Develop comprehensive feature validation plans, including: Functional & performance testing Functional Safety V&V Cybersecurity validation Regulatory compliance Select appropriate test cases, testing environments (Breadboard, HiL, vehicle), and required testing resources. Define software and hardware pedigree necessary to complete validation. Provide tester teams with all required artifacts (test cases, pedigrees, documentation). Coordinate execution of feature validation activities and provide support throughout testing. Assess test results for compliance with requirements and signoff criteria. Identify defects, determine P-ratings and Criticality Prioritization Numbers, and document issues in Jira. Lead triaging, troubleshooting, and resolution of issues throughout development. Feature Quality & Launch Support Support New Model Launch activities and adhere to launch timing guidelines. Lead resolution of Voice of the Customer (VOC) and AIM feature quality issues. Manage quality issues for both development and production phases. Develop negative test cases, stress tests, and Feature Assurance Test Procedures to evaluate edge cases and multi-interface conflicts. Correlate test results with customer expectations and ensure readiness for vehicle milestones. Jira Management & Documentation Create, manage, and maintain Jira tickets throughout feature lifecycle. Maintain a real-time, accurate open issues list with proper categorization, attachments, and descriptions. Upload all supporting engineering artifacts (CAN logs, Bus Queries, diagnostic traces, videos) for full traceability. Build and maintain Jira dashboards for reporting. Provide weekly/bi-weekly issue tracking reports and status updates. Prepare and deliver technical presentations and written reports for cross-functional teams and leadership. Vehicle Architecture Domains (Experience in at least one required) Battery Management & Charging Climate Control / HVAC Instrument Cluster / Infotainment Powertrain & Driveline Connected Vehicle Digital Keys Enclosure Systems Seat Controls & Passive Restraints Required Qualifications Bachelor's degree in Engineering (Electrical, Mechanical, Automotive, Systems, or related fields). Experience working with complex automotive systems. Strong troubleshooting, debugging, and analytical skills. Ability to lead validation projects across multiple test environments. Hands-on experience with vehicle logs, diagnostics, and test tools. Strong documentation, communication, and presentation skills. Experience working in cross-functional, fast-paced automotive development environments.

Description: STG is a fast-growing Digital Transformation services company providing Fortune 500 companies with Digital Transformation, Mobility, Analytics and Cloud Integration services in both information technology and engineering product lines. STG has a 98% repeat business rate from existing clients and have achieved industry awards and recognition for our services. Crain's Detroit Business named STG to Michigan's Fastest Growing Companies list in both 2020 and 2019, Top IT Services Company's List. STG puts company CULTURE at the forefront of every business decision and employees are EMPOWERED and MEASURED for RESULTS. Both TEAMWORK and INDIVIDUAL Performance is recognized and rewarded. POSITION OVERVIEW: This position is 100% ONSITE in Troy, Michigan. Key Responsibilities IT End-User & System Support Serve as the primary escalation point for incidents across hardware, software, networking, and business applications, ensuring timely and effective resolution. Perform comprehensive system troubleshooting and diagnosis on corporate endpoints (Windows 10/11, Mac OS), addressing issues related to operating system stability, security, and performance. Provide configuration, installation, and maintenance for corporate peripherals and infrastructure, including wireless network, printers, scanners, VoIP phones, etc. Create and maintain high-quality technical documentation, standard operating procedures (SOPs), and user knowledge base articles. Assist in the maintenance and monitoring of core Azure resources, including basic management of Azure Virtual Machines (VMs), Azure networking components (VNets, NSGs), and cloud storage accounts. Microsoft 365 Support: Administer and troubleshoot the Office 365 environment, focusing on user management, licensing, and solving advanced issues within Exchange Online, Teams, and SharePoint Online. Key Technical Proficiencies Virtualization: Hands-on experience with administration and maintenance of virtual environments, including Hyper-V and/or VMware (creating/managing VMs, resource monitoring, basic troubleshooting). Storage & File Services: Administration of NAS (Network Attached Storage) devices and management of Distributed File System (DFS) for corporate file shares, including security and replication monitoring. Networking & Security: Basic-to-Medium level knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs) and security practices (firewall policies, VPNs, endpoint protection). Required Qualifications 4+ years of progressive experience in an IT Support or Systems Administration role. Strong proficiency in providing Tier 2/3 desktop support and hands-on system troubleshooting (hardware and software). Proven expertise in managing and supporting corporate printers and general office IT infrastructure. Demonstrable experience administering and supporting the Microsoft 365/Office 365 suite. Solid understanding of Active Directory and Group Policy Management. Familiarity with PowerShell or other scripting languages for IT automation. Exceptional communication and customer service skills, with a proven ability to interact professionally with all levels of staff. Resume Submittal Instructions: Interested/qualified candidates should email their word formatted resumes to Ms. Sharmli Somaskandan at ***************************** and/or contact at ************. In the subject line of the email please include: First and Last Name (Sales Account Executive - Detroit, Michigan Applicant) Corporate Information: To learn more, visit *************

We are looking for an experienced AI Infrastructure & MLOps Engineer to design, deploy, and maintain our on-premises AI platform built for hosting and scaling large language models (LLMs). In this role, you will work closely with cross-functional teams to build secure, production-ready AI systems, integrate enterprise data, and help deliver advanced automation capabilities across the organization. Key Responsibilities Deploy and secure on-premises AI infrastructure for hosting and serving LLMs Install, configure, and maintain GPU-enabled servers and AI model-serving frameworks Develop and maintain scalable internal APIs that provide access to AI capabilities Build and support AI/ML data pipelines and automation scripts using Python Collaborate on designing and implementing a Retrieval-Augmented Generation (RAG) pipeline and AI agents to automate business workflows Ensure system reliability, performance, monitoring, and continuous improvements Requirements Bachelor's degree in Computer Science, Electrical/Computer Engineering, or related field 4+ years of Systems Engineering, DevOps, or MLOps experience Strong expertise in Linux server administration Hands-on experience with GPU-accelerated compute environments Proficiency in Python for automation, orchestration, and ML workflows Experience deploying LLMs or generative AI models in production Working knowledge of vector databases, embeddings, and RAG architectures

Are you an experienced Telecom / Network Engineer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Telecom / Network Engineer to work at their company in La Crosse, WI. Position Summary: The Telecom/Network Engineer will design, configure, manage, troubleshoot, support and implement the Telecom/Network Infrastructure. Will also perform limited project management with some coordination of efforts by various support staff. Communicates project status to project proponents. Working in multiple network infrastructure disciplines including routing, switching, and wireless. Demonstrates knowledge and proficiency with basic network and network security monitoring/management tools. Qualifications: Utilizes, operates and maintains network security infrastructure and services involving network access control, network segmentation (TrustSec, Client), VPN, secure web browsing, internet caching and DNS security devices to ensure data integrity and network security is maintained. Provides assistance and may be asked to take a network leadership role with network troubleshooting and remediation of security related incidents or network security investigations in coordination with the Help Desk, ITOC and SOC. Familiar with software defined networking tools including, but not limited to, firewalls, WAN/LAN, SASE, and Cloud networking. Familiar with scripting and automation tools such as Splunk, Ansible, Python, and .Net. Knowledge of standard project methodology (Agile and/or Waterfall) processes, tools and terminologies. Bachelor's degree in a technical discipline with a minimum of two (2) years of professional technical work experience. OR Associate's degree with a minimum of four (4) years of professional technical work experience. Preferred: Expert knowledge of telecom/network concepts and 7-layer OSI model is required. Knowledge of basic telecom/network management and monitoring tools. Basic understanding of desktop and server operating systems is desirable. Must be able to work with minimum direction and able to work effectively in a team environment. Must be customer focused and possess excellent communications and interpersonal skills to interact with a variety of personnel at various levels within and outside the institution. Good organizational and time management skills are required to handle the workload and track the various projects going on simultaneously. Solid analytical skills are also a necessity. Cisco preferred CCNA preferred