New Hope of Indiana Remote jobs - 576 jobs

The Denial Coordinator is responsible for reviewing, tracking, and resolving denied claims, ensuring that appropriate appeals are submitted, and working closely with payers, internal departments, and revenue cycle teams to identify and address denial trends. This role plays a critical part in the denials management process, supporting efforts to improve claims resolution, reduce future denials, and ensure compliance with payer guidelines. **Essential Functions** + Monitors assigned denial pools and work queues in Artiva, HMS, Hyland, BARRT, and other host systems, ensuring timely follow-up on denials and appeals. + Conducts follow-up calls and payer portal research to track the status of submitted appeals and claim determinations, documenting all actions taken. + Communicates with key stakeholders across revenue cycle, billing, and clinical teams to resolve denial trends and improve claim submission accuracy. + Tracks and documents all denial and appeal activity, maintaining accurate records in system logs, account notes, and tracking reports. + Ensures compliance with all payer guidelines and regulatory requirements, keeping up to date with policy changes and appeal submission rules. + Manages BARRT requests (Outbound/Inbound) in a timely manner, ensuring that all required documentation and system updates are completed. + Identifies root causes of denials and collaborates with internal teams to implement process improvements that reduce future denials. + Prepares and submits appeal documentation, ensuring that all required medical records, forms, and supporting materials are included. + Performs other duties as assigned. + Maintains regular and reliable attendance. + Complies with all policies and standards. + This role requires at least 1 day onsite per week. **Qualifications** + H.S. Diploma or GED required + Associate Degree or higher in Healthcare Administration, Business, Finance, or a related field preferred + 1-3 years of experience in denials management, insurance claims processing, or revenue cycle operations required + Experience in revenue cycle processes in a hospital or physician office required + Experience with payer appeals, claim resolution, and healthcare billing systems preferred **Knowledge, Skills and Abilities** + Strong understanding of payer guidelines, claim adjudication processes, and denial management strategies. + Proficiency in Artiva, HMS, Hyland, BARRT, and other revenue cycle applications. + Excellent problem-solving skills, with the ability to analyze denial trends and recommend corrective actions. + Strong written and verbal communication skills, with the ability to engage effectively with payers, internal teams, and leadership. + Detail-oriented with strong organizational and documentation skills, ensuring compliance with payer appeal deadlines. + Ability to work independently and manage multiple priorities in a fast-paced environment. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Senior Program Manager, Condition Management role owns the execution of complex, multi-vendor programs and leads cross-functional coordination across Clinical, Finance, Analytics, Legal, Procurement, and external partners. This position is accountable for programs with material financial impact, including MLR improvement, ROI guarantees, and sustained member outcome performance. This role is a senior individual contributor operating with a high degree of autonomy and accountability for program implementation, vendor performance, and measurable clinical and financial outcomes. Job Duties/Responsibilities: Lead End-to-End Implementation of Condition Management Programs Own the planning, execution, and ongoing management of condition management programs across Oncology, MSK, and future prioritized conditions Translate strategic objectives into detailed implementation plans, timelines, and success metrics Lead multiple parallel workstreams across multiple vendors to ensure clear roles, carve-outs, and seamless member experiences Serve as the primary point of accountability for program execution from onboarding through steady-state operations Manage Vendor Performance, Outcomes, and ROI Lead vendor onboarding, implementation, and ongoing performance management for condition management partners Establish governance structures, performance metrics, and reporting cadences tied to clinical outcomes, utilization, and financial impact Monitor ROI guarantees, savings targets, and MLR impact; identify risks and drive corrective actions as needed Partner with Analytics and Finance to validate savings, track outcomes, and ensure transparency and accountability Drive Cross-Functional Coordination and Continuous Improvement Partner closely with Clinical, Network, Finance, Analytics, Legal, and Procurement teams to operationalize programs and contracts Identify implementation risks, operational gaps, and opportunities for optimization across programs Standardize processes, reporting, and operating models to support scalability across conditions and markets Continuously assess program performance and recommend enhancements to improve member outcomes and cost efficiency Job Requirements: Experience: 7+ years of experience in program management, healthcare operations, consulting, or related roles Demonstrated experience implementing and managing complex, cross-functional healthcare programs, preferably in condition management, value-based care, or utilization management Experience working with external vendors, including onboarding, performance oversight, and outcomes management Proven ability to manage multiple concurrent initiatives and deliver measurable clinical and financial results Strong stakeholder management skills with experience working across clinical, financial, and operational teams Education: • Required: High School Diploma or GED. Bachelor's degree or four years of additional experience in lieu of education. • Preferred: MBA, PMP Training: • Required: N/A • Preferred: Project management, healthcare quality, or value-based care training (e.g., PMP, Lean, Six Sigma) Specialized Skills: Required: Strong program and project management skills with attention to detail and execution discipline Ability to communicate clearly and professionally with internal teams, senior leaders, and external vendors Analytical skills to interpret performance data, financial results, and outcome metrics Advanced problem-solving and prioritization skills in a fast-paced, complex environment Ability to design, implement, and manage governance and reporting structures Preferred: Experience with Oncology, MSK, or other high-cost condition management programs Familiarity with healthcare financial metrics (e.g., MLR, ROI, utilization trends) Proficiency with productivity, presentation, and analytics tools (Excel, PowerPoint, BI dashboards, project management platforms) Other: • Required: None Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $113,332.00 - $169,999.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.

Details * Department: Change Enablement & Organizational Readiness * Schedule: Monday - Friday, Days, flexibility required closer to implementation (evenings/weekends) * Location: Will support Ascension facilities within the Evansville, Indiana area. Travel will be required to sites in those areas (up to 75%). Opportunity for more remote work prior to go-live. * Temporary position with potential to end December 2026 Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer. Responsibilities The Organizational Readiness Specialist serves as the critical liaison between system office strategy and local market execution. The system office defines the Organizational Readiness strategy, the specialist ensures the strategy is understood, adopted, and successfully implemented within each market by translating Ministry-level decisions into market-specific readiness actions. This includes assessing local impacts, preparing stakeholders, coordinating communications and training, and ensuring effective implementation across the market(s). * Leads stakeholder engagement and conducts change impact assessments to understand and address readiness needs in local markets to serve as a connector with Ministry-driven changes. * Reinforces system office communication strategies to ensure clarity, alignment, and awareness across impacted groups. * Converts system office training plans, materials, and delivery to enable successful adoption of new systems or processes. * Provides hypercare and floor support during rollout to guide end users and resolve issues quickly. * Facilitates alignment between system office, change leaders, and local teams to ensure feedback flows both ways and deployment is consistent, effective, and timely. Requirements Education: * High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required. Additional Preferences Additional Preferences: * 2-5 years+ of change management experience is strongly preferred. * 2-5 years of human resources and oracle experience is strongly preferred. * Experience working with varying levels of leadership across a large, matrix organization. * Strong communication skills. * Knowledge of training and implementations. Why Join Our Team Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. Equal Employment Opportunity Employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. E-Verify Statement This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $52,100.00 - $65,125.00/based on experience The Supervisor of Billing oversees all Ensemble Health Partners Billing associates and is responsible for the performance and effectiveness of the department. The Supervisor will be responsible for monitoring associates time and attendance, productivity, QA reviews, daily assigned workflows along with ensuring associate education is provided, compete annual associate evaluations. They will ensure department objectives are met to facilitate compliant billing, improve revenue, accelerate cash, and reduce denials. Additionally, they will be responsible for monitoring all associates who support all paper biller and electronic biller functions to ensure accuracy of claims submissions. The Supervisor will work with multiple disciplinaries including but not limited to Patient Access, Coding, Follow Up, Denials and any additional Revenue Management departments needed to aid in effort to ensure timely account review related to unbilled workflow. They will empower staff to develop methods of process improvement, including planning, and setting priorities. Essential Job Functions: Reports on Key Performance Indicators for the department and will be held to the standards identified as benchmarks for each client Manage the daily workflow of the department, monitor progress to identify trending issues and develop training or processes to address these issues Hold huddles to efficiently cover new or evolving training focuses to encourage and develop team members Overseeing progress on the floor and monitoring the worked accounts for quality assurance Manage assigned associate's time management and approval of timecards for payroll processing. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Job Experience: 1 to 3 Years Preferred Knowledge, Skills and Abilities: Excel knowledge is preferred Experience with Revenue Cycle Management and Billing is preferred Can require air travel or car travel occasionally for new client integrations Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights

Tennessee Cancer Specialists, formed in 2004 through a merger between two well-regarded, Knoxville-based oncology groups-Cancer Care of East Tennessee and East Tennessee Oncology Hematology. We have become the premier group in East Tennessee and proudly rank as the third largest group in the state. Our practice has grown to 14 physicians, and we offer services at 12 locations in the area. Although growing and serving nearly every hospital in the region, our specialists continue to maintain focus on quality care for our patients and their families. We are seeking a qualified and dedicated medical biller to join our administrative office. In this position, you will be responsible for a variety of tasks requiring data analysis, in-depth evaluation, and sound judgment. As our medical biller, your daily duties will include maintaining billing software, appealing denied claims, and recording late payments. To succeed in this role, you must possess in-depth knowledge of billing software and medical insurance policies. The ideal candidate must also be able to demonstrate excellent written and verbal communication skills, as communicating with clients and various insurance agents will form a large part of the job. Pay: $14.00 - $20.00 per hour. Medical Biller Responsibilities: Prepare and submit billing data and medical claims to insurance companies. Ensure the patient's medical information is accurate and up to date. Prepare bills and invoices, and document amounts due to medical procedures and services. Collect and review referrals and pre-authorizations. Monitor and record late payments. Follow-up on missed payments and resolve financial discrepancies. Examine patient bills for accuracy and request any missing information. Investigate and appeal denied claims. Help patients develop patient payment plans. Maintain billing software by updating rate change, cash spreadsheets, and current collection reports. Medical Biller Requirements: Bachelor's degree in business, health care administration, accounting or relevant field. A minimum of 2 years' experience as a medical biller or similar role. Solid understanding of billing software and electronic medical records. Must have the ability to multitask and manage time effectively. Excellent written and verbal communication skills. Outstanding problem-solving and organizational abilities. Remote opportunity: This position can be done entirely remotely as long as the team member has direct access to a strong, reliable internet connection & a dependable cell phone connection. A quiet/uninterrupted workspace will be needed as well to ensure a seamless workflow. Tennessee Cancer Specialists provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays. Tennessee Cancer Specialists is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Job Description** As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used. **Position Summary** Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients. **Role contribution and responsibilities:** + Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs + Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes. + Monitors performance and recommends scope, schedule, cost or resource adjustments + Connects short-term demands to long-term implications, in alignment with the supporting business case. + Prioritizes multiple tasks while meeting deadlines + Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion. + Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success. + Connects project objectives to broader organizational goals. + Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility. + Negotiates with stakeholders to obtain the resources necessary for successful project execution. + Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making. + High level of client contact in an Account Management portfolio approach. **What is expected of you and others at this level** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues + Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships **Accountabilities in this role** + Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services + Acts as single technical liaison for the client + Daily interactions with client to assess and advise client needs and requests + Analyze client program, needs and propose solutions and options that provide value to client + Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements. + Manage client deliverables, timelines, and artifacts + Monitor team backlog and prioritize activities to deliver on time, on budget, on scope + Anticipate client needs and proactively make program recommendations to enhance service value + Perform necessary project administration, project status, and risk, issue management _Qualifications_ + Master's Degree preferred + 3-5 years' experience of client relationship management experience at the account management level preferred + Prior experience working in a Specialty Pharmaceutical HUB environment, preferred + 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred + Proficiency in Microsoft Office products preferred + Strong oral and written communication skills, with executive facing presentation experience + Strong project management skills + Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Travel requirement up to 10% TRAINING AND WORK SCHEDULES: + Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: + You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. + We will provide you with the computer, technology and equipment needed to successfully perform your job. + You will be responsible for providing high-speed internet. + Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $105,100-$150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Description - Behavioral Health Support Specialist Original Board Approval Date 8/23/2023 Reports to Behavioral Health Services Manager Division Clinical Patient Care Exempt/Non-Exempt Status Non-Exempt Security Roles Clinical Care Specialist, Clinical Administration, Receptionist/Front Desk JOB SUMMARY: This position requires strong organizational and interpersonal skills and will play a vital role in HOPE's Behavioral Health Department. The Behavioral Health Support Specialist will support behavioral health patients while also assisting the Behavioral Health Services Manager with planning, implementing, and coordinating various projects within the department. This role will also provide individualized support to clients with behavioral health needs and ensure successful coordination of care with appropriate resources. The position reports directly to the Behavioral Health Services Manager and requires a passion for mental health advocacy along with the ability to manage multiple projects, tasks, and deliverables effectively. PRIMARY DUTIES AND RESPONSIBILITIES: Behavioral Health Support: Conduct assessments of clients' mental health needs. Coordinate and connect clients with appropriate mental health services, resources, and community support systems. Provide ongoing support to the medical department related to behavioral health needs. Assist with group therapy coordination when available. Provide emotional support and crisis intervention when necessary. Client Advocacy: Advocate for clients' rights and needs within the mental health system and other relevant service systems. Project Coordination: Assist the Behavioral Health Services Manager in developing project plans, timelines, and milestones for mental health grant initiatives. Coordinate project activities and collaborate with stakeholders including mental health professionals, service providers, and community organizations. Ensure effective communication and collaboration among project teams to meet project goals. Data Management and Reporting: Maintain accurate and up-to-date client records, project documentation, and data related to project outcomes. Ensure UDS measures are collected and recorded for behavioral health patients. Generate progress reports as requested. Resource Allocation: Assist in identifying resource needs for project components and support appropriate allocation. Work with the Behavioral Health Services Manager to optimize resource utilization. Risk Management: Identify potential risks and challenges in case management and project coordination. With support from the Director of Operations, assist in implementing mitigation strategies and developing contingency plans. Compliance and Quality Assurance: Ensure compliance with all relevant regulations, policies, and ethical standards in case management and project implementation. Maintain high-quality services and adherence to best practices. Participate in various organizational committee activities, such as QA/QI and Risk Management, as needed. Mobile Unit Support and Operation: Serve as a driver and support staff for HOPE's mobile health unit, traveling to various communities to deliver accessible behavioral health services to individuals who may face barriers to accessing care at fixed clinic locations. Safely operate the mobile unit in accordance with organizational policies and all traffic laws. Assist with setup, breakdown, patient flow, and general support of mobile clinic operations to ensure efficient and compassionate service delivery. Support outreach efforts by engaging community partners and patients to promote available services. INTERMITTENT DUTIES: Performs other duties as assigned by the Behavioral Health Services Manager to support departmental and organizational needs. OFF-SITE WORK: Off-site work is not a routine requirement of this position. With prior Team Lead approval, some job tasks may be completed remotely, including trainings, conferences, meetings, and deadline-driven tasks. When working off-site, employees must have a confidential, designated workspace to ensure privacy and productivity. Off-site work arrangements will be reviewed at hire, annually, and as needed. SKILLS/QUALIFICATIONS: Associate's degree in social work, or a related field, or equivalent relevant experience. Experience in project coordination or management preferred. Strong organizational and time management skills with the ability to manage multiple priorities. Excellent communication, interpersonal, and problem-solving skills. Knowledge of mental health programs, services, and community resources preferred. Ability to work collaboratively with diverse teams and stakeholders. Proficiency with computerized practice management systems and common office software (Word, Excel, Outlook, Internet). PERSONAL ATTRIBUTES: The Behavioral Health Support Specialist must maintain strict confidentiality and consistently uphold HOPE's core values. The ideal candidate will demonstrate: Trustworthiness and integrity Respect for patients, colleagues, and the community Cultural awareness and sensitivity Flexibility and adaptability Strong work ethic and commitment to excellence WORKING CONDITIONS AND PHYSICAL DEMANDS: Primarily office-based with periodic travel between HOPE sites. Occasional extended hours may be required. May be exposed to body fluids and other healthcare-related hazards. Requires visual acuity to read, write, and operate office equipment. Must communicate effectively in English; second language proficiency is helpful but not required. Requires adequate hearing for in-person and phone communication. Occasionally required to lift up to 25 pounds. Note: This is intended to convey information essential to understanding the scope of the Behavioral Health Support Specialist position. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities, as other duties may be assigned as needed. This job description follows the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995) HOPE Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status. Many positions at HOPE Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists.

Description Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.This position will help support our Knoxville territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.You must be located in the Knoxville area to be considered.Position and Scope:We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.As a District Manager, your daily responsibilities will include: Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources. Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time. Ability to read and understand medical and scientific studies. Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability. Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff. Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills. Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better. Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time. Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes. Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis. Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards. Prospecting for new leads and identifying quality sales prospects from active leads. Attending marketing and sales events for prospects and current customers. Working with customers for sales referrals with new prospects. Updating all relevant sales activities in the Company's CRM system. Closing sales accurately and effectively each month to meet or exceed targets. Responding to all emails received from the customer and Biote employees and related vendors in a timely manner. Performing other related duties as required or requested. As a District Manager, your background should include: Bachelor's degree Strong teamwork, communication (written and oral), client management, and interpersonal skills. Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech. Strong work ethic and time management skills Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills. Proficient in Microsoft Office suite and customer relationship management software. Ability to travel in order to do business, approximately 20% of the month. Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned. Valid driver's license issued by the state/province in which the individual resides and a good driving record is required. Home office capability is required with reliable high-speed internet access Company Perks: Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine Company Paid Life and AD&D Insurance 15 days of Paid Time Off and Company Holidays 401k with a 3% employer contribution Motus mileage program Other excellent health and wellness benefits in line with our business If you're interested in this awesome opportunity, please apply today!

The Medical Dosimetrist is a member of the Radiation Oncology team who has knowledge of the overall characteristics and clinical relevance of radiation oncology treatment machines and equipment. They have the education and expertise necessary to generate radiation dose distributions and dose calculations in collaboration with the Medical Physicist and Radiation Oncologist. **Medical Dosimetrist - Radiation Oncology** **Location:** Greater Salt Lake City Area (South Market) **Organization:** Intermountain Health **Join Our Growing Radiation Oncology Team** Intermountain Health is expanding its Radiation Oncology services to two new locations in 2026, and we're seeking a **Medical Dosimetrist** to join our dynamic team on-site, hybrid or fully remote. This is an exciting opportunity to work with advanced technology, collaborate with experienced professionals, and help deliver cutting-edge cancer care. **Why You'll Love This Role** + **Innovative Practice:** Participate in advanced treatment techniques including frameless SRS with HyperArc, Lattice SFRT, tattoo-free SGRT setups, cooperative group clinical trials and extensive use of SBRT & hypofractionation. + **Collaborative Environment:** Work closely with 5 physicians, 4 physicists, and 3 dosimetrists across four sites in Park City, Provo, American Fork, and Saratoga Springs. + **Flexibility & Growth:** Choose an on-site, hybrid, or fully remote schedule while benefiting from well-established workflows that foster efficiency and the chance to help shape new clinical programs. + **Lifestyle & Location:** Enjoy Utah's incredible outdoor recreation with world-class skiing, hiking, and national parks **Technology & Programs** + **Treatment Platforms:** Varian TrueBeam systems with RapidArc at all sites + **Imaging & Simulation:** VisionRT SGRT, Philips Big Bore CT simulators (3 locations) + **Software:** Eclipse v18 TPS with GPU acceleration, Aria R&V, Full Radformation suite (ClearCheck, ClearCalc, RadMonteCarlo, EZFluence, AutoContour) **Your Role** As a Medical Dosimetrist, you will: + Design and calculate accurate radiation treatment plans for a variety of techniques including IMRT, VMAT, SBRT, and SRS. + Collaborate with physicians and physicists to optimize treatment plans for safety and efficacy. + Ensure compliance with departmental protocols and regulatory standards. + Support implementation of new technologies and treatment techniques. **Qualifications** **Minimum:** + Graduate of a JRCERT-accredited Medical Dosimetry program or equivalent. + Certified Medical Dosimetrist (CMD) or eligible for certification. **Preferred:** + Experience with Eclipse TPS and Aria R&V. + Familiarity with advanced techniques such as SRS and SBRT. **Physical Requirements** + Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. + Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc. + Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.) + May be expected to stand in a stationary position for an extended period of time. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Intermountain Health American Fork Hospital, Intermountain Health Park City Hospital, Intermountain Health Utah Valley Hospital **Work City:** Park City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $62.44 - $96.34 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

American Health Plans, a division of Franklin, Tennessee-based American Health Partners Inc. owns and operates Institutional Special Needs Plans (I-SNPs) for seniors who reside in long-term care facilities. In partnership with nursing home operators, these Medicare Advantage plans manage medical risk by improving patient care to reduce emergency room visits and avoidable hospitalizations. This division currently operates in Tennessee, Georgia, Missouri, Kansas, Oklahoma, Utah, Texas, Mississippi, Louisiana, Iowa, and Idaho with planned expansion into other states in 2024. For more information, visit AmHealthPlans.com. If you would like to be part of a collaborative, supportive and caring team, we look forward to receiving your application! Benefits and Perks include: * Affordable Medical/Dental/Vision insurance options * Generous paid time-off program and paid holidays for full time staff * TeleMedicine 24/7/365 access to doctors * Optional short- and long-term disability plans * Employee Assistance Plan (EAP) * 401K retirement accounts * Employee Referral Bonus Program ESSENTIAL JOB DUTIES: To perform this job, an individual must accomplish each essential function satisfactorily, with or without a reasonable accommodation. * Conduct pre-pay and post-pay audits to ensure accurate claims payments and denials * Ensure regulatory compliance and overall quality and efficiency by utilizing strong working knowledge of claims processing standards * Work closely with delegated claim processor to ensure errors are reviewed and corrected prior to final payment * Work assigned claim projects to completion * Provide a high level of customer service to internal and external customers; achieve quality and productivity goals * Escalate appropriate claims/audit issues to management as required; follow departmental/organizational policies and procedures * Maintain production and quality standards as established by management * Participate in and support ad-hoc audits as needed * Other duties as assigned JOB REQUIREMENTS: * Proficient in processing/auditing claims for Medicare and Medicaid plans * Strong knowledge of CMS requirements regarding claims processing, especially regarding skilled nursing facilities and other complex claim processing rules and regulations * Current experience with both Institutional and Professional claim payments * Knowledge of automated claims processing systems * Hybrid role that may require 2-3 days per week onsite at the Franklin, TN office. REQUIRED QUALIFICATIONS: * Experience: * Two (2) years' experience with complex claims processing and/or auditing experience in the health insurance industry or medical health care delivery system * Two (2) years' experience in managed healthcare environment related to claims processing/audit * Two (2) years' experience with standard coding and reference materials used in a claim setting, such as CPT4, ICD10 and HCPCS * Two (2) years' experience with CMS requirements regarding claims processing; especially Skilled Nursing Facility and other complex claim processing rules and regulations * Two (2) years' experience processing/auditing claims for Medicare and Medicaid plans * License/Certification(s): * Coding certification preferred EQUAL OPPORTUNITY EMPLOYER Our Organization does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Organization will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. This employer participates in E-Verify.

At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You'll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embrace possibilities and change lives! Billing Coordinator I (Healthcare Billing Specialist Hybrid Role -Knoxville TN) Labcorp is seeking an entry level Billing Coordinator I to join our team! Labcorp's Revenue Cycle Management Division is seeking individuals whose work will improve health and improve lives. If you are interested in a career where learning and engagement are valued, and the lives you touch provide you with a higher sense of purpose, then Labcorp is the place for you! Responsibilities: Billing Data Entry involved which requires 10 key skills Compare data with source documents and enter billing information provided Research missing or incorrect information Verification of insurance information Ensure daily/weekly billing activities are completed accurately and timely Research and update billing demographic data to ensure prompt payment from insurance Communication through phone calls with clients and patients to resolve billing defects Meeting daily and weekly goals in a fast-paced/production environment Ensure billing transactions are processed in a timely fashion Requirements: High School Diploma or equivalent required Minimum 1 year of previous working experience required Specific work in medical billing, AR.AP, Claims/Insurance will be given priority Previous RCM work experience preferred Alpha-Numeric Data Entry proficiency (10 key skills) preferred Remote Work: Must have high level Internet speed (50 MBPS) connectivity Dedicated work from home workspace Ability to manage time and tasks independently while maintaining productivity Strong attention to detail which requires following Standard Operating Procedures Ability to perform successfully in a team environment Excellent organizational and communication skills; ability to listen and respond Basic knowledge of Microsoft office Extensive computer and phone work Why should I become a Billing Coordinator at Labcorp? Generous Paid Time off! Medical, Vision and Dental Insurance Options! Flexible Spending Accounts! 401k and Employee Stock Purchase Plans! No Charge Lab Testing! Fitness Reimbursement Program! And many more incentives. Application Window Closes: 1/24/2026 Pay Range: $ 17.75 - $21.00 per hour Shift: Mon-Fri, 9:00am - 6pm Eastern Time HYBRID ROLE; Rotating 2 Days On-Site Knoxville TN / 3 Days Remote All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Principal Project Management is a key driver of process optimization and project success across our organization. This is a highly strategic and hands-on role where you will be responsible for both defining the "what" and optimizing the "how." You will lead the development and implementation of a unified project management framework while simultaneously analyzing, designing, and improving our core business processes. The ideal candidate is a seasoned expert who can think at a strategic level, mentor and lead teams, and get into the weeds to solve complex operational challenges. Job Duties/Responsibilities: Strategic Project Management Framework: Design, implement, and govern a standardized, scalable project management methodology (e.g., Agile, Waterfall, Hybrid) that is tailored to our organization's needs and ensures consistency, predictability, and quality in project delivery. Process Optimization Leadership: Act as the lead subject matter expert in process improvement. Conduct comprehensive analysis of current business processes to identify inefficiencies, bottlenecks, and opportunities for automation and optimization. Capacity and Demand Management: Develop, implement, maintain and report on the capacity of the IT organization to intake work, prioritize it, and report on demand for those resources. This will support work execution and resource planning. Change Management: Lead the change management initiatives to ensure the successful adoption of new project management methodologies and optimized business processes across all departments. This includes developing training materials, conducting workshops, and providing ongoing support. Enterprise Project Management: Lead multiple complex, enterprise-wide initiatives with significant financial and operational impact. Mentorship and Coaching: Serve as a senior-level mentor and coach to project managers and operational teams. Provide expert guidance on best practices in project planning, execution, risk management, and stakeholder communication, as well as process analysis and continuous improvement techniques. Performance Metrics and Reporting: Define and track key performance indicators (KPIs) for both project health and process efficiency. Develop and maintain dashboards and reports that provide executive leadership with a clear, data-driven view of our project portfolio and operational performance. Tooling and Technology: Evaluate, select, and optimize project management and business process management (BPM) software and tools to support our methodologies and improve overall efficiency. Cross-Functional Collaboration: Partner with senior leaders and stakeholders across the organization to align project and process optimization initiatives with strategic business goals. Facilitate cross-functional teams to drive and implement complex improvements. Risk Mitigation: Proactively identify and address risks related to project execution and process failures. Develop and implement strategies to mitigate these risks and ensure business continuity. Continuous Improvement Culture: Foster a culture of continuous improvement by promoting lean principles, data-driven decision-making, and a proactive approach to identifying and solving problems. Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience: 10+ years of progressive experience in a combination of project management, process improvement, information technology, and business analysis roles, with a minimum of 5 years in a principal or leadership capacity. Certifications: PMP (Project Management Professional) and/or other relevant certifications (e.g., Lean Six Sigma Black Belt, Agile, Scrum Master) are . Education: Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. Technical & Analytical Skills: Deep expertise in process mapping, data analysis, and the use of process improvement methodologies (e.g., Lean, Six Sigma, Kaizen). Leadership & Influence: Exceptional leadership, communication, and interpersonal skills with a proven ability to influence and drive organizational change without direct authority. Strategic Thinking: Proven ability to develop and execute a strategic vision for project and process management that aligns with and supports business growth. Problem-Solving: Strong analytical and problem-solving skills with a meticulous attention to detail. Tool Proficiency: Advanced proficiency with project management software (e.g., Jira, Asana, Microsoft Project) and process mapping tools (e.g., Visio, Lucidchart). Preferred Qualifications: Education/Licensure: Master's degree preferred. Experience with FreshService or ServiceNow Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $130,332.00 - $195,498.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance. Everyone is focused on serving the customer and we do that by collaborating and supporting each other Associates look forward to coming to work each day Every associate matters and makes a difference It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here. Summary This position will require experience in the sourcing and screening of IT candidates for positions within AI, Machine Learning, Service Now, Snowflake, Looker, Azure or related tools. Hourly pay rate will be $48-50/hour. The Talent Acquisition Partner (TAP) supports and executes the talent acquisition (TA) and workforce planning strategies of the organizations. This position's responsibilities will flex on the amount of time spent in these areas depending on the needs of the TA team and the organization. These responsibilities could include leading efforts in sourcing, selecting and hiring both technical and non-technical talent; partnering with hiring managers to facility the hiring process and managing recruiting specific programs and projects that further enhance TRIMEDX's talent position. The TAP provides thought leadership and recommendations based on solid people judgment, talent market insights and measurement of candidates to job requirements. Responsibilities Manage Hiring Process - Sourcing and Pipelining Partner with the TA team, TA leadership, human resources and hiring manager to define new position requirements and define the sourcing strategy Assist in creation of sourcing plan and execute strategy; communicate with multiple networking contacts, third party vendors, and applicants Evaluate candidates based on position profile; determine if candidates are appropriate for current or future openings Leverage CRM to build campaigns and enhance candidate pipeline for future opportunities Work closely with the Workforce Strategy team to plan/forecast for special programs and initiatives Recruit passive candidates focusing on cultural adds and unlocking future talent Manage Hiring Process - Recruiting and Selection Lead strategy sessions with hiring managers to understand holistic team and position needs/requirements and establishes an appropriate sourcing strategy Execute the full recruitment cycle using behavioral and competency-based interviewing techniques and methodologies via phone, video and face to face interviews Coordinate meetings with hiring manager to discuss needs, communicate updates and adjust strategy as needed Define selection team, interview parameters, and competency requirements for interviewers; participate in interviews and facilitate debriefing sessions as appropriate (including identification of interview feedback forums) Manage Workday Recruiting administration for assigned requisitions Serve as a partner and business advocate to hiring managers during selection process to make hiring recommendations based on interviews, assessment data, and candidate qualifications Using the TRIMEDX compensation program, internal equity analysis, and cost of living information, determine negotiation limits and components of an employment offer Manage Hiring Process - Hiring Collaborate with hiring managers to extend employment offers and advise on negotiation tactics as necessary Create candidate offer letters containing required information Facilitate the ordering of background screening requirements and maintain communication with HR Ops team as needed Confirm reasonable start dates and communicate with all necessary parties Ensure a smooth onboarding transition to the Hiring Manager and HR Business Partner Talent Acquisition Administrative & Special Projects Manage special projects as assigned Attend all required TA and HR meetings Take an active role in self-development through leading conversations with manager; proactively seeking out learning opportunities and listens to and acts on constructive feedback Provide basic TA metrics for reporting needs and extrapolates high level analysis from the information Utilize and keep Workday updated in real time (moving candidates to correct steps, dispositioning timely, etc) Focus on idea generation for continuous improvement efforts in daily responsibilities, manager/candidate experience and other HR efforts Attend hiring manager/regional leadership meetings as needed to provide relevant hiring and talent insight updates Maintain ISO specific standards as they relate to candidate qualification and selection practices All other duties as assigned. Skills and Experience Required Minimum 2 years' experience in recruiting and selection and/or sourcing and pipelining Eye for talent and the ability to exercise quick, solid people judgment and accurate decision making Knowledgeable in competency-based interviewing techniques and methodologies Experience utilizing Microsoft Office applications Ability to manage time and set priorities amidst multiple tasks and deadlines Ability to work effectively with other team members Excellent interpersonal, listening, and interviewing skills Intermediate presentation and facilitation skills Strong written and verbal communication skills What makes you stand out: Interest in innovating processes and systems Experience recruiting in a healthcare, scientific, and/or clinical environment Experience with an automated applicant tracking system (ATS) specifically Workday Experience recruiting both professionals and technically skilled positions Working knowledge of other Human Resources functions, such as benefits, human resources policies, etc. Education and Qualifications • Associates degree or equivalent experience in HR, Recruitment or related field required. At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth. We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences. Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter. TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace. Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.

WHO WE ARE AND WHAT WE DO: Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Candidate must be located in Greater Nashville area. This is a hybrid position. POSITION SUMMARY * Overseeing all outpatient application and IT field services across customer base. * Builds strong relationships with practice directors, clinic managers, RP clients, and radiologists. * Collaborates with Outpatient Application Support, IT Field Services, Implementations, and other RP IT teams to ensure the needs of clients are being met. * Reviews business processes and recommends IT improvements to align with objectives. * Audits, maintains, and validates all applications while ensuring ownership. * Oversees system testing, upgrades, and software training. * Coordinates workflow processes and integration between applications. * Supports data analysts with report creation and modifications. * Manages vendor relationships, escalations, and contract negotiations. * Leads and develops staff, including hiring, training, and performance management. DESIRED PROFESSIONAL SKILLS AND EXPERIENCE: * Bachelor's degree in Computer Science or related field preferred * 8-10 years in Healthcare IT, radiology experience highly preferred * Experience overseeing outpatient IT and imaging service * Expertise in RIS/imaging workflows, HL7, and application support. * Proficient in word processing, spreadsheets, Internet, and presentation software. * Ability to analyze complex data for business decisions and process improvements. * Experience with system troubleshooting, desktop support, and technical issue resolution. * Candidate must be located in Greater Nashville area. WHY RADIOLOGY PARTNERS * Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from. * Compensation Reviews, Career Growth Opportunities * Flexible Remote Schedules * Generous PTO Plans and Paid Holidays * Proudly Certified as a Great Place to Work for Five Consecutive Years COMPENSATION: The hourly range for this position is $115,000.00 - $135,000.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email ********************** to notify our team.

Virtual Care is part of the larger Nursing Informatics team # reporting to Michelle Charles, SVP. Informatics focuses on the use of technology in the care of patients, as well as data analysis. The Virtual Care team is seeking an intern who will work in a hybrid of remote (local to Fort Wayne only) and on-site at the hospitals and the Business # Technology Center. Remote work will involve the use of a Parkview provided laptop to assist with data gathering, validation, and analysis. The various project work experienced as an intern provides a great opportunity to learn about healthcare and will prepare them for future roles. The intern will receive training on the technology used in the hospital and department which the Virtual Care team supports, such as iPhones, iPads, video equipment, etc. Once trained, the intern may go to the hospital units helping to support the use of these devices or other technologies (working alongside other Virtual Care team members). The intern may be involved in observing and assisting with the implementation of new processes. For remote work, the intern may complete chart audits, gather data, create reports, and assist the teams with other similar tasks. Actual duties will depend upon the project work at that time. Students will need to have knowledge of Microsoft Office tools, specifically Excel. Background in data analysis and data visualization is a plus. Students should be willing and able to assist the Virtual Care team in providing technical and workflow support in the hospital/department setting following training. Students will need good communication skills, as they may be interacting with Nurses and Patient Care Techs in the hospital. Work Schedule Monday#Friday, typically 8:00 a. m. #5:00 p. m. (day shift). Some flexibility may be available. An internship is structured for 24#40 hours per week. The preferred areas of study are students studying Nursing, Health Informatics, or similar fields with an interest in healthcare technology are encouraged to apply. All years of study are welcome. # Additional Notes: Applicants must have their own transportation for local travel between hospitals and the Business # Technology Center. Must be current undergraduate college student or graduate college student. Specific educational focus or degree may be preferred, depending on the internship hosting department. A specific license and/or certification may be preferred, depending on the hosting department of the internship. GPA of 3. 0 or above Submission of Cover Letter Resume and Letter of Recommendation. Other qualifications may vary by department of internship.

Provides training and educational programs for external customer groups and for internal staff continuing education. Provides guidance and support to employees and dependents by assessing their personal needs to facilitate problem resolution. Assists with Critical Incident Stress debriefings, health fairs, and orientations as needed. Performs other duties as assigned. Job Responsibilities Assesses and implements internal staff continuing education and professional development. Provides coordination of Critical Stress Incident Management to meet customer needs. Provides on-site events for client companies by responding to their requests to deliver expected programs and presentations and creating opportunities to increase utilization. Provides guidance and support to employees and dependents by assessing their personal needs to facilitate problem resolution. Minimum Required Master's degree in mental health, counseling, social work, or addiction related field. Preferred/Desired Mental health education. Licensure Description Minimum Required Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW)

At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations. Central Laboratory Services is part of a global contract research organization within Labcorp. We offer the world's largest network of central laboratories and support global clinical trials testing. A common set of processes, procedures, and instrumentation is offered throughout our sites in Europe, Asia/Pacific, and the United States, allowing us to receive samples globally and provide more than 700 assays across all laboratory science disciplines. LabCorp is seeking an Associate Director, Global Client Delivery, to join our Central Labs Services team. In this position, you will be accountable to create, implement and advance the Study Management function's vision and strategy in alignment with the Global Project Management (PM) strategy. This position is directly responsible for the day-to-day management and supervision of the study management team to ensure the successful implementation of the global project management strategy, structure, process, and metrics to deliver outstanding customer satisfaction. The Associate Director will ensure integrated services with other global parts of Global Project Management, across departments and business units, focusing on innovative solutions to meet the needs of the pharmaceutical and biotech industries. The three primary areas of focus are: People: Provide an environment where people can build their careers and thrive Process: Contribute to an ongoing and sustainable improvement in cost, quality and service delivery for the Portfolio Manager, GSM and SDL functions. Client: Deliver market-leading quality in an environment of increased regulatory scrutiny through a systematic quality program with focus on continuous improvement. This is a remote opportunity and can be located anywhere in the US. Indianapolis metro area preferred. Responsibilities: Manage and supervise the day-to-day operations of the project management team including but not limited to: Ensure the development of a competent workforce to meet growth plans within budget. Ensure the seamless integration of project management services and influence pan-Labcorp Drug Development as necessary. Accountable for the activities and outcomes of the project management team(s), taking corrective action where appropriate. Ensure appropriate resource allocation to successfully implement and execute project plans to achieve agreed upon service levels. Ensure consistent implementation, use, and review of SOPs. Establish and monitor performance objectives for direct reports and take corrective action where appropriate. Complete thorough, timely and well-documented performance evaluations and interim progress reviews. Lead the study management team tasks related to planning, budgeting, and cross project management team issues. Participate in the Project and Alliance Leadership team to establish strategy and business plans. Engage in mentoring and developing staff and participate in Talent Assessment and Succession Planning processes. Champion the PM Excellence strategy to continue to grow and enhance the PM competencies across the organization. Engage and partner with other PM pan-Labcorp Drug Development to share best practices and develop appropriate partnerships. Drive a culture of continuous improvement, quality, and productivity. Identify business growth opportunities and project management service enhancements. Monitor, track, and manage progress to the PM strategy. Share learning and best practices as appropriate. Ensure all service failures and opportunities (CCLS and pan-Labcorp Drug Development) are identified, tracked, and resolved in a timely manner. Take preventative action to ensure that the same service failure(s) does not occur. Share learning and best practices as appropriate. Accountable for the effective management of the study management team budget as appropriate. Effectively partner and influence across CLS Leadership, Alliance Leaders, Business Development Directors, and Executive Sponsors to meet the growing and evolving client needs. Minimum Experience Required: Minimum 5 years of people leadership experience Experience managing a team of up to 20 plus is preferred Excellent written, verbal, and interpersonal skills Demonstrated high degree of initiative and ability to work collaboratively Proven ability to inspire effective teamwork and motivate staff in a multi-regional, matrixed environment Knowledge of regulatory requirements in clinical or laboratory settings Strong negotiation skills to facilitate, guide, and influence a unified approach within a global, cross-functional environment Proven strength in planning, problem solving, and organization Consistent track record of driving continuous improvement and achieving results through leadership Demonstrated ability to interact with, influence and inspire staff at all levels of the organization Inclusive and engaging presentation and communication skills Demonstrated leadership development capabilities Minimum Education/Qualifications/Certifications and Licenses Required: 4-year degree Clinical trial or central laboratory experience in a people leadership role Regulatory experience (GXP) Preferred Education: MBA or master's degree Application Window: closes at the end of the day 1/30/2026 Pay Range: 130-160K per annum All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Job Description** As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used. **Position Summary** Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients. **Role contribution and responsibilities:** + Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs + Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes. + Monitors performance and recommends scope, schedule, cost or resource adjustments + Connects short-term demands to long-term implications, in alignment with the supporting business case. + Prioritizes multiple tasks while meeting deadlines + Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion. + Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success. + Connects project objectives to broader organizational goals. + Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility. + Negotiates with stakeholders to obtain the resources necessary for successful project execution. + Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making. + High level of client contact in an Account Management portfolio approach. **What is expected of you and others at this level** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues + Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships **Accountabilities in this role** + Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services + Acts as single technical liaison for the client + Daily interactions with client to assess and advise client needs and requests + Analyze client program, needs and propose solutions and options that provide value to client + Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements. + Manage client deliverables, timelines, and artifacts + Monitor team backlog and prioritize activities to deliver on time, on budget, on scope + Anticipate client needs and proactively make program recommendations to enhance service value + Perform necessary project administration, project status, and risk, issue management _Qualifications_ + Master's Degree preferred + 3-5 years' experience of client relationship management experience at the account management level preferred + Prior experience working in a Specialty Pharmaceutical HUB environment, preferred + 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred + Proficiency in Microsoft Office products preferred + Strong oral and written communication skills, with executive facing presentation experience + Strong project management skills + Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Travel requirement up to 10% TRAINING AND WORK SCHEDULES: + Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: + You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. + We will provide you with the computer, technology and equipment needed to successfully perform your job. + You will be responsible for providing high-speed internet. + Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $105,100-$150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Description - Behavioral Health Support Specialist Original Board Approval Date 8/23/2023 Reports to Behavioral Health Services Manager Division Clinical Patient Care Exempt/Non-Exempt Status Non-Exempt Security Roles Clinical Care Specialist, Clinical Administration, Receptionist/Front Desk JOB SUMMARY: This position requires strong organizational and interpersonal skills and will play a vital role in HOPE's Behavioral Health Department. The Behavioral Health Support Specialist will support behavioral health patients while also assisting the Behavioral Health Services Manager with planning, implementing, and coordinating various projects within the department. This role will also provide individualized support to clients with behavioral health needs and ensure successful coordination of care with appropriate resources. The position reports directly to the Behavioral Health Services Manager and requires a passion for mental health advocacy along with the ability to manage multiple projects, tasks, and deliverables effectively. PRIMARY DUTIES AND RESPONSIBILITIES: * Behavioral Health Support: Conduct assessments of clients' mental health needs. Coordinate and connect clients with appropriate mental health services, resources, and community support systems. Provide ongoing support to the medical department related to behavioral health needs. Assist with group therapy coordination when available. Provide emotional support and crisis intervention when necessary. * Client Advocacy: Advocate for clients' rights and needs within the mental health system and other relevant service systems. * Project Coordination: Assist the Behavioral Health Services Manager in developing project plans, timelines, and milestones for mental health grant initiatives. Coordinate project activities and collaborate with stakeholders including mental health professionals, service providers, and community organizations. Ensure effective communication and collaboration among project teams to meet project goals. * Data Management and Reporting: Maintain accurate and up-to-date client records, project documentation, and data related to project outcomes. Ensure UDS measures are collected and recorded for behavioral health patients. Generate progress reports as requested. * Resource Allocation: Assist in identifying resource needs for project components and support appropriate allocation. Work with the Behavioral Health Services Manager to optimize resource utilization. * Risk Management: Identify potential risks and challenges in case management and project coordination. With support from the Director of Operations, assist in implementing mitigation strategies and developing contingency plans. * Compliance and Quality Assurance: Ensure compliance with all relevant regulations, policies, and ethical standards in case management and project implementation. Maintain high-quality services and adherence to best practices. Participate in various organizational committee activities, such as QA/QI and Risk Management, as needed. * Mobile Unit Support and Operation: Serve as a driver and support staff for HOPE's mobile health unit, traveling to various communities to deliver accessible behavioral health services to individuals who may face barriers to accessing care at fixed clinic locations. Safely operate the mobile unit in accordance with organizational policies and all traffic laws. Assist with setup, breakdown, patient flow, and general support of mobile clinic operations to ensure efficient and compassionate service delivery. Support outreach efforts by engaging community partners and patients to promote available services. INTERMITTENT DUTIES: Performs other duties as assigned by the Behavioral Health Services Manager to support departmental and organizational needs. OFF-SITE WORK: * Off-site work is not a routine requirement of this position. * With prior Team Lead approval, some job tasks may be completed remotely, including trainings, conferences, meetings, and deadline-driven tasks. * When working off-site, employees must have a confidential, designated workspace to ensure privacy and productivity. * Off-site work arrangements will be reviewed at hire, annually, and as needed. SKILLS/QUALIFICATIONS: * Associate's degree in social work, or a related field, or equivalent relevant experience. * Experience in project coordination or management preferred. * Strong organizational and time management skills with the ability to manage multiple priorities. * Excellent communication, interpersonal, and problem-solving skills. * Knowledge of mental health programs, services, and community resources preferred. * Ability to work collaboratively with diverse teams and stakeholders. * Proficiency with computerized practice management systems and common office software (Word, Excel, Outlook, Internet). PERSONAL ATTRIBUTES: The Behavioral Health Support Specialist must maintain strict confidentiality and consistently uphold HOPE's core values. The ideal candidate will demonstrate: * Trustworthiness and integrity * Respect for patients, colleagues, and the community * Cultural awareness and sensitivity * Flexibility and adaptability * Strong work ethic and commitment to excellence WORKING CONDITIONS AND PHYSICAL DEMANDS: * Primarily office-based with periodic travel between HOPE sites. * Occasional extended hours may be required. * May be exposed to body fluids and other healthcare-related hazards. * Requires visual acuity to read, write, and operate office equipment. * Must communicate effectively in English; second language proficiency is helpful but not required. * Requires adequate hearing for in-person and phone communication. * Occasionally required to lift up to 25 pounds. Note: This is intended to convey information essential to understanding the scope of the Behavioral Health Support Specialist position. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities, as other duties may be assigned as needed. This job description follows the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995) HOPE Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status. Many positions at HOPE Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists.