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NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health. For more information, go to NYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Departmental Secretary. In this role, the successful candidate is responsible for the office operation of the department and serving as Secretary to a Department Head. Job Responsibilities: * Any other data processing or clerical work as assigned by the management. * Assists in maintaining contact with sections in the department and other departments. * Plans and coordinates interrelated activities effectively and efficiently according to schedule. * Makes requests to other areas, allowing them sufficient time to reply; in turn, responds quickly in order to ensure efficient coordination of activities. * Conveys the correct information to involved parties. * Schedules appointments and conferences, confirms attendance, and facilitates program operation. * Attends meetings and participates on committees, as required; prepared minutes as required. * Calculates the figures correctly. Verifies and records revenues and expenses accurately. Resolves discrepancies and maintains records according to departmental procedure. * Takes and transcribes complex dictation. Types materials neatly and accurately; utilizes the Dictaphone proficiently when required. Types and transcribes materials promptly. Proofreads, edits, properly organizes and formats the typewritten materials. * Uses the word processor efficiently. Contacts the service/maintenance company for needed repairs and makes suggestions to the supervisor for software/hardware enhancements. * Composes, prepares, and edits general correspondence. * Prepares responses which are clear, grammatically correct and meet content requirements. * Completes responses and send them out promptly. Properly formats responses. * Routes complex correspondence to the supervisor and attaches related records or information to the correspondence. * Collects, updates, and summarizes data and statistics for the department. * Submits data to the supervisor which is neat and well-written. * Requested and related information is accurate and complete. Utilizes appropriate sources to complete the assignment. * Obtains appropriate data sufficient to satisfy the project requirements. * Assigns, directs, and coordinates the work of subordinate clerical staff. * Utilizes personnel efficiently by delegating assignments. * Monitors assignments to ensure neatness, accuracy and completion. Ensures that tasks are completed in accordance with established practices. * Orders and maintains an inventory of supplies for the departments. * Ensures there is an adequate level of supplies available on an ongoing basis while adhering to budgetary restrictions. * Orders supplies on regularly specified basis and processes any exceptions upon request. * Order the correct type of supply based on supervisors instructions and/or past practice. Initiates follow-up with the Vendor/General Stores, Purchasing, Receiving, Accounts Payable or Printing as needed. * Understands the use and purpose of departmental supplies in order to suggest alternative supplies and sources or answer related questions concerning the supplies. * Arranges for the repair/removal of malfunctioning equipment according to the supervisors instructions. * Greets, directs, and responds to the needs and requests of the staff, patients and general public. Answers telephones and inquiries promptly, professionally and courteously. * Identifies the department when answering the phone. * Directs telephone calls and visitors appropriately based on content of inquiry. * Obtains information, answers questions and resolves routinely moderate problems in accordance with departmental and/or NYULH policies and procedures. * Takes messages accurately, dates them (with day/time) and conveys them on a timely basis. * Sets up and maintains files and complex records of departmental and program activities. * Maintains records in an organized and up-to-date manner; establishes filing system which allows for prompt retrieval of all information. * Completes filing accurately and promptly. * Maintains information for the department in accordance with departmental, NYULH, Federal, State and City Agency regulations. * Periodically reviews files to check whether renewals are due, copies are clear, or whether additional information is necessary; initiates corrective follow-up. Reviews and purges files as appropriate. Minimum Qualifications: To qualify you must have a High School Diploma required. Minimum of four years of secretarial experience required. Proficient in typing (50 WPM) & Microsoft Applications (Excel, Word, PowerPoint, Outlook). Knowledge of medical terminology. Preferred Qualifications: Bachelor's Degree Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $69,082.53 - $69,082.53 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital-Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Office Assistant - NYU Langone Women's Health Associates - East Islip. In this role, the successful candidate Responsible for providing basic front-desk support for clinical intake operations. May be responsible for pre-authorizations and certifications with the exception of surgical procedures. Job Responsibilities: * Performs other duties as assigned * Provides reception assistance (i.e. greet patients, answer calls, requests for assistance are directed to proper individual, etc.). Screens telephone callers in pleasant and a professional manner; handles call; take messages or directs caller to appropriate person or area. Schedules routine appointments, follow-ups for visits and procedures that do not require or have already been pre-authorized. Refers all inquiries regarding pre-authorizations/certifications to the appropriate person. Responsible for collecting and completing any patient related documents. Assist patient in enrolling in Patient Secure if necessary. Responsible for daily confirmation of patient appointments, with appropriate notations in system. Maintains schedule to ensure no gaps in scheduling system. * Responsible for patient check-in and check-out. Gathers all patient demographic related data and materials from patients andor their representatives. Obtains insurance information (ID card, member group #s, etc.), verifies insurance eligibility electronically, takes their picture and asks them to use Patient Secure. On subsequent visits, asks them to verify demographic info and makes any necessary edits. Collect and ask patients to sign patient related documents including HIPAA, MSPQ, ABN, etc. Follow up with patients and/or their representatives, physician offices, etc. to gather missing data and materials in order to complete the intake process, or refers to more senior level staff. * Responsible for collecting co-pays and any other balances owed to institution. Scan all necessary documents (insurance cards, lab requisitions, etc.) into the intake system. Monitors intake work queue for timely intake completion. * May be responsible for pre-authorizations and certifications with the exception of surgical procedures. Ensures that appropriate procedure and diagnosis coding is utilized in the pre-certification and verification process and questions physicians, if appropriate, to ensure accuracy and completeness of information. * Assists patients who have a question regarding insurance coverage. Refers patients who are in need of counsel on financial matters based on established criteria (e.g., denial of electronic insurance eligibility, ABN questions/concerns, questions regarding insurance or pay-or restrictions, making payment, multi plan determinations, any and all issues/questions/concerns relating to financial matters) to the appropriate business officecontact. * Maintains cooperative and professional relationships with physicians, nurses and office and clinical staff. Types routine material such as forms and letters, envelopes, etc. Types materials neatly, accurately and according to instructions. * Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff. Maintains confidentiality on matters to which they are privileged. * Maintains and receives files for area. Maintains files in organized and up-to-date manner in order to facilitate their retrieval. Completes filing in accordance with departmental procedures. Sorts and distributes documents and forms for area section. Distributes materials according to content of communications and departmental procedures. Logs in materials with respect to time and data when applicable. Processes incoming and outgoing documents. Completes forms neatly. Secures appropriate signatures and forwards documents/forms to correct destination based on pertinent Medical Center procedures. Maintains copy for files. Faxes documents in accordance with departmental procedures. Maintains supplies and cleanliness of space, restocks supplies as needed. Notifies supervisor of any shortage of supplies. * May assist, provide guidance and/or train staff with completing intake related duties. Minimum Qualifications: To qualify you must have a High School or equivalent. Excellent organizational, interpersonal and verbal and written communications skills, strong customer service skills, and ability to complete multiple tasks efficiently and thrive in a team work environment. Knowledge of Microsoft Office, database and internet applications. Light, accurate keyboarding skills. Preferred Qualifications: 6 months Physician practice office experience. Knowledge of medical terminology Knowledge of EPIC Ambulatory. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,164.99 - $54,165.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital-Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Secretary I-Intake/Scheduler, FGP - Outpatient Radiology - Garden City. In this role, the successful candidate will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed. Job Responsibilities: ? Schedules appointments for visits, treatments, and procedures. ? Reviews appointment confirmation responses and manages waitlists. ? Communicates to patients on upcoming scheduled visits, including instructions, preparation, and forms, ? Obtains authorizations for services as needed. ? Answers calls and takes messages. Addresses questions or routes messages to appropriate contact in a clear and timely manner. ? Handles faxes and mail. ? Prepares standard letters and forms as needed. Administrative Physician and Practice Support ? Demonstrates knowledge of the organization's patient experience expectations and Service Standards and incorporates them in to the performance of duties. ? Supports patient access activities (i.e. greets patients, collects information, answers questions, requests for assistance are directed to proper individual, etc.). Answers phones and screens incoming calls. Provides information, take messages, or redirects calls to the appropriate person. ? Maintains cooperative and professional relationships with physicians, nurses, and office staff. ? Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements, and/or a heavy workload. ? Demonstrates communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to patients, physicians, nurses, and staff at various levels; in person, over the phone, in writing, and in electronically sent messages. ? Participates in training staff in registration and office policies and responsibilities. May assist, provide guidance and/or train less senior staff. ? Reviews all assigned in-basket messages and patient emails before routing to the appropriate provider which includes staff messages, appointment notifications, etc. ? Provides patients with non-clinical instructions for any upcoming appointments/procedures. ? Promotes the use and sign-up of MyChart. ? Follows scanning guidelines and best practices for importing outside documents- results, records, forms, etc. ? Reviews the waitlist periodically and ensures patients are being called and offered appointments. ? Responsible for rescheduling patients when physicians are out or blocking their schedules. ? Organizes and distributes mail and faxes. ? Has a general knowledge of the practice/physician specialty including conditions and treatments and scheduling scripts. ? Manages the physician's calendars including creating and sending calendar invites. ? Releases medical records in accordance of HIPAA and FGP ROI procedures. Documents disclosures in Epic and fulfills requests within a 10 day timeframe. ? Processes incoming and outgoing documents via paper and electronic records. Scans, uploads and forwards appropriate information within EPIC. ? Completes forms legibly and accurately. Forwards areas requiring clinical information to LPN, RN or Licensed Provider. Secures appropriate signatures and forwards documents/forms to correct destination. ? Follows up with the physician on any outstanding messages related to patient care. ? Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff. Maintains confidentiality on matters to which they are privileged. Refers all questions/queries related to medical diagnosis or treatment to RN/provider. ? Refers Surgical and Infusion scheduling to Senior Medical Secretary. ? Prepares routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed. Reviews work for accuracy and completeness. ? Receives prescription refill requests, locates requested prescription in EMR, and tasks RN, LPN, or Provider to evaluate, set up and/or process for renewal. ? Communicates with pharmacies and patients to clarify prescription questions and/or concerns, related to patient demographic, insurance, and status information. Refers questions related to prescription information to RN/LPN/Provider. ? Initiates and follows-up on pre-authorizations and appeals and arranges peer-to-peer communication when require. ? Responsible for Patient, Referral and Authorization work queues. ? Obtains and documents referrals received in EPIC. ? Collaborates with other NYU Langone sites to ensure seamless continuation of care. ? Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks). ? Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed. ? Communicates with patients, providing all scheduling instructions, clarification, updates on status or changes and answering related questions for any upcoming appointments/procedures. Communicate with patients regarding status of referrals and/or authorization. ? Assists with the completion of special projects, reports and activities. Ensures requested and related information is accurate and complete. Brings any problems or questions to supervisor attention. Patient Experience and Access ? Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. ? Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) ? Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate ? Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. ? Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. ? Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) ? Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote positive patient experience. ? Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. ? Performs other related duties as needed by providers and supervisor. Minimum Qualifications: To qualify you must have a High School Diploma. Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required. Basic knowledge of word processing, spreadsheet, database and Internet applications required. Light, accurate keyboarding skills required. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Preferred Qualifications: Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $56,876.40 - $56,876.40 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As an Administrative Assistant you'll play an important role in the success of the organization by using your attention to detail, resiliency, communication and collaboration skills. About the Role: You'll apply your kindness and customer service skills as you interact with staff and visitors, as you are the first ambassador they will interact with in the administrative office. Responsibilities include: Performs administrative duties for the executive office and site Carries out customer service to staff and visitors Maintains inventory and coordinates supply purchasing Performs notary duties You will be based at our Northwest location, 155 Lawn Ave, Buffalo NY 14207 but may occasionally be asked to stop at another location. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Teamwork; you are open to others' unique perspectives, and will collaborate to meet shared goals Able to read, write and speak the English language. A second language of Spanish preferred What We Offer: Compensation: Starting rate $19.75 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As an Administrative Assistant you'll play an important role in the success of the organization by using your attention to detail, resiliency, communication and collaboration skills. About the Role: You'll apply your kindness and customer service skills as you interact with staff and visitors, as you are the first ambassador they will interact with in the administrative office. Responsibilities include: * Performs administrative duties for the executive office and site * Carries out customer service to staff and visitors * Maintains inventory and coordinates supply purchasing * Performs notary duties You will be based at our Northwest location, 155 Lawn Ave, Buffalo NY 14207 but may occasionally be asked to stop at another location. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. * Teamwork; you are open to others' unique perspectives, and will collaborate to meet shared goals * Able to read, write and speak the English language. A second language of Spanish preferred What We Offer: Compensation: Starting rate $19.75 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

Applications to be submitted by January 14, 2026 Compensation Grade: H96 Compensation Details: Minimum: $25.50 - Maximum: $25.50 Hourly Positions with a designated work location in New York City, Nassau, Rockland, Suffolk, or Westchester Counties will receive a $4,000 annual downstate adjustment (pro-rated for part-time positions). Department (OPH) CEH - Bureau of Environmental & Occupational Epidemiology Job Description: Responsibilities Health Research, Inc. is seeking an Hourly Project Assistant II. The incumbent will join a multi-disciplinary research team at the Center for Environmental Health's Division of Environmental Health Assessment and will assist with investigating potential associations between levels of so-called “forever chemicals” (per- and polyfluoroalkyl substances (PFAS) measured in drinking water, soil samples and in serum samples from communities exposed to PFAS in drinking water. The incumbent will evaluate the extent of PFAS exposure in a population impacted by industry-driven PFOA contamination. This will include using GIS software to map and characterize PFAS exposure, developing and deploying a questionnaire to characterize exposure pathways, and estimating additional PFAS exposure concentrations from secondary routes. The incumbent will contribute to publications expected to advance scientific understanding of per- and polyfluoroalkyl substances, environmental transport, and toxicology. Minimum Qualifications Currently enrolled in a graduate program in public health, environmental health sciences or epidemiology. Preferred Qualifications Experience using GIS software to create maps, geocode address information and perform geographical analysis. Experience using Survey Monkey or similar, to create surveys to collect information from communities. Experience with SAS or similar statistical software to generate summary statistics, generate statistical models. Experience using SAS, spreadsheets or database software to match and compare data sets. Experience communicating summary statistics and modeling results in scientific settings through poster or other presentations. Conditions of Employment Hourly, grant funded position expected to last through 8/31/2026. Compliance with funding requirements such as time and effort reporting, grant deliverables, and contract deliverables, is required. Valid and unrestricted authorization to work in the U.S. is required. Visa sponsorship is not available for this position. Travel up to 10% of the time will be required. The selected candidate must reside within a reasonable commuting distance of the official work location specified in the job posting and must also be located in or willing to relocate to one of the following states: New York, New Jersey, Connecticut, Vermont, or Massachusetts, prior to hire. Telecommuting will be available. HRI participates in the E-Verify Program. Affirmative Action/Equal Opportunity Employer/Qualified Individuals with Disabilities/Qualified Protected Veterans ********************** About Health Research, Inc. Join us in our mission to make a difference in public health and advance scientific research! At Health Research, Inc. (HRI), your work will contribute to meaningful change and innovation in the communities we serve! At HRI, we are on a mission to transform the health and well-being of the people of New York State through innovative partnerships and cutting-edge public health initiatives. As a dynamic non-profit organization, HRI plays a crucial role in advancing the strategic goals of the New York State Department of Health (DOH), Roswell Park Comprehensive Cancer Center (RPCCC), and other health-related entities. HRI offers a robust, comprehensive benefits package to eligible employees, including: Health, dental and vision insurance - Several comprehensive health insurance plans to choose from; Flexible benefit accounts - Medical, dependent care, adoption assistance, parking and transit; Generous paid time off - Paid federal and state holidays, paid sick, vacation and personal leave; Tuition support - Assistance is available for individuals pursuing educational or training opportunities; Retirement Benefits - HRI is a participating employer in the New York State and Local Retirement System and offers optional enrollment in the New York State Deferred Compensation Plan. HRI provides a postretirement Health Benefits Plan for qualified retirees to use towards health insurance premiums and eligible medical expenses; Employee Assistance Program - Provides educational and wellness programs, training, and 24/7 confidential services to assist employees, both personally and professionally; And so much more!

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram. Position Summary: We are seeking a bilingual Project Assistant (PlayReadVIP Coach) to work in the Department of Pediatrics at NYU Grossman School of Medicine (PI: Alan Mendelsohn, MD). Our team examines and delivers parenting interventions to improve child development outcomes in at-risk populations at pediatric clinics across in New York City (PlayReadVIP; ********************* The candidate will be responsible for multiple project tasks, and will work with a multidisciplinary team of pediatricians, psychologists, and other child development professionals. Job Responsibilities: * Administer standardized program to parents of infants and young children, providing tips about reading, playing, and interacting with their children. * Record and review video sessions of parents and children playing together, offering positive reinforcement. * Recruit families into the program and coordinate closely with clinic staff. * Maintain records of family participation in the program and manage databases. * Develop rapport with families in the program and track/schedule program visits. * Conduct interviews with parents on a range of topics, including depression screening and child development behaviors. * Prepare, update, and translate project-related documents. * Maintain and organize project materials. * Assist with coordination and training of volunteers. * Collaborate with multidisciplinary team of research and clinical staff. Additional Responsibilities: * Supporting research tasks such as participant recruitment, informed consent, and administering developmental assessments. * Transcribing and/or coding research data. Location: * This position will be primarily based at one or more partner location including: Children's Aid Bronx Health Center (910 E 172nd St, Bronx, NY, 10460), Children's Aid Milbank Health Services (14-32 W 118th St, New York, NY, 10026), the PlayReadVIP National Center in Manhattan, and North Hudson Community Action Corporation (NHCAC) in West New York, NJ. * Locations may be subject to change. * Staff may occasionally be required to work at other NYC-area sites for training and program delivery. * There may also be opportunities to participate in additional programmatic or research projects. Minimum Qualifications: To qualify you must have a High school diploma or equivalent. Proficiency in Microsoft Excel and Office 365. Strong analytical ability, critical thinking, and proactive problem-solving skills. Must be organized, detailed-orientated, dependable and flexible. Have excellent oral/written communication skills and be able to communicate effectively with stakeholders regarding design and implementation. Preferred Qualifications: Fluency in spoken and written Spanish. Bachelor's Degree in child development, child life, infancy, special education, family processes, maternal and child health, or related field (preferred). Experience working with infants, toddlers, children, and parents in educational, hospital, or mental health settings. Previous research experience is preferred but not required. Familiarity with the foster system or experience working with families affected by it (preferred). Previous experience with databases, e.g., Epic, Excel, REDCap, or other similar programs (preferred). Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $42,100.00 - $52,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram. Position Summary: We have an exciting opportunity to join our team as a Faculty Group Practice Secretary I - Intake/Scheduler (35). In this role, the successful candidate will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed. Job Responsibilities: * Greets patients professionally both in person and on the phone * Answers patient questions and/or properly refers questions and issues to the appropriate contact * Optimizes provider schedules and patient access by establishing and maintaining efficient scheduling templates * Promotes a positive patient experience throughout all patient interactions in person or by phone or other media * Ensures availability of treatment information by retrieving and updating patient records * Verifies insurance information and obtains information needed to schedule and bill for services * Maintains office inventory and equipment by anticipating supply needs and expediting supply orders * Performs other duties as needed Administrative Responsibilities * Responsible for greeting patients and performing intake functions including registration, forms collection, updating information, and co-payment collection. * Monitors Department Appointment Report (DAR) for checkmate "kick-outs", appointment notes, insurance flags, and/or patients who need further assistance. * Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically and collects insurance referral if applicable. * Advises and/or collects patient and financial related documents and policies for patient visits including HIPAA, NOPP, MSPQ, ABN, Non-Participating, etc. including obtaining signatures where appropriate. * Enrolls patients above the age of 5 to Patient Secure by obtaining the palm scan and a photo. * Promotes the utilization of Check Mate kiosks. Greets and assists patient in using the checkmate kiosk when needed. * Scans all necessary documents into Epic. Follows scanning guidelines and best practices for uploading outside documents - results, records, forms, etc. * Ensures scanned documents are scanned to the correction location/order in Epic and with the correct document type to facilitate ease of locating documents * Reports errors or issues arising from checkmate kiosk, patient secure devices, or other equipment to management to facilitate timely resolution * Monitors waiting areas to identify and communicate wait times * Performs check-out functions including providing after visit summary information, scheduling follow-up visits, procedures and referrals, and collecting any time-of-service payments as needed.Promotes the use and sign-up of MyChart * Answers phone calls and requests in a professional and patient friendly manner. * Schedules routine appointments and follow ups for visits. * On subsequent visits or calls, asks patients to verify demographic info and makes any necessary edits. Collects and/or asks patients to sign any missing patient related information. * Answers patient questions to ensure understanding and patient satisfaction. Refers them, when necessary, to senior level staff or billing representative. * Addresses patients and callers in pleasant and a professional manner while screening and/or handling calls. Takes messages or directs caller to appropriate person or area. * Releases medical records in accordance with HIPPA and FGP ROI guidelines. Documents disclosures in EPIC and fulfills requests within a 10 day timeframe. * Maintains patient privacy as it relates to HIPPA standards. * Refers all inquiries regarding pre-authorizations/certifications to the appropriate person or area. * Monitors and completes patient front-end work queues to address any pre or post visit missing information in a timely manner. * Monitors and completes assigned administrative inbasket messages in a timely manner and according to practice guidelines. * Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks) * Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed. * Demonstrates knowledge of the organization's service standards and incorporates them into the performance duties. * Provides material such as forms and letters for appropriate patient and/or provider needs. * Maintains cooperative and professional relationships with physicians, nurses and office and clinical staff as well as access center representatives when applicable. * Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements and/or heavy workload. * Demonstrates communication skills: Using appropriate vocabulary and grammar when obtaining and conveying information to physicians, nurses and staff at various levels; in person, over the phone, in writing and in electronically sent messages. * Performs other related duties as needed by providers and supervisors. Patient Experience and Access * Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. * Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) * Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate * Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. * Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. * Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) * Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. * Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Minimum Qualifications: * High School Diploma or equivalent, required. * Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation, required. * Basic knowledge of word processing, spreadsheet, database and Internet applications required. * Light, accurate keyboarding skills required. * Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Preferred Qualifications: * Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred. * Knowledge of medical terminology, preferred. * Previous office experience, preferred. * Bilingual, a plus. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $56,873.25 - $56,873.25 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram. Position Summary: We have an exciting opportunity to join our team as a Faculty Group Practice Secretary I - Intake/Scheduler (35). In this role, the successful candidate will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed. Job Responsibilities: * Greets patients professionally both in person and on the phone * Answers patient questions and/or properly refers questions and issues to the appropriate contact * Optimizes provider schedules and patient access by establishing and maintaining efficient scheduling templates * Promotes a positive patient experience throughout all patient interactions in person or by phone or other media * Ensures availability of treatment information by retrieving and updating patient records * Verifies insurance information and obtains information needed to schedule and bill for services * Maintains office inventory and equipment by anticipating supply needs and expediting supply orders * Performs other duties as needed Administrative Responsibilities * Responsible for greeting patients and performing intake functions including registration, forms collection, updating information, and co-payment collection. * Monitors Department Appointment Report (DAR) for checkmate "kick-outs", appointment notes, insurance flags, and/or patients who need further assistance. * Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically and collects insurance referral if applicable. * Advises and/or collects patient and financial related documents and policies for patient visits including HIPAA, NOPP, MSPQ, ABN, Non-Participating, etc. including obtaining signatures where appropriate. * Enrolls patients above the age of 5 to Patient Secure by obtaining the palm scan and a photo. * Promotes the utilization of Check Mate kiosks. Greets and assists patient in using the checkmate kiosk when needed. * Scans all necessary documents into Epic. Follows scanning guidelines and best practices for uploading outside documents - results, records, forms, etc. * Ensures scanned documents are scanned to the correction location/order in Epic and with the correct document type to facilitate ease of locating documents * Reports errors or issues arising from checkmate kiosk, patient secure devices, or other equipment to management to facilitate timely resolution * Monitors waiting areas to identify and communicate wait times * Performs check-out functions including providing after visit summary information, scheduling follow-up visits, procedures and referrals, and collecting any time-of-service payments as needed.Promotes the use and sign-up of MyChart * Answers phone calls and requests in a professional and patient friendly manner. * Schedules routine appointments and follow ups for visits. * On subsequent visits or calls, asks patients to verify demographic info and makes any necessary edits. Collects and/or asks patients to sign any missing patient related information. * Answers patient questions to ensure understanding and patient satisfaction. Refers them, when necessary, to senior level staff or billing representative. * Addresses patients and callers in pleasant and a professional manner while screening and/or handling calls. Takes messages or directs caller to appropriate person or area. * Releases medical records in accordance with HIPPA and FGP ROI guidelines. Documents disclosures in EPIC and fulfills requests within a 10 day timeframe. * Maintains patient privacy as it relates to HIPPA standards. * Refers all inquiries regarding pre-authorizations/certifications to the appropriate person or area. * Monitors and completes patient front-end work queues to address any pre or post visit missing information in a timely manner. * Monitors and completes assigned administrative inbasket messages in a timely manner and according to practice guidelines. * Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks) * Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed. * Demonstrates knowledge of the organization's service standards and incorporates them into the performance duties. * Provides material such as forms and letters for appropriate patient and/or provider needs. * Maintains cooperative and professional relationships with physicians, nurses and office and clinical staff as well as access center representatives when applicable. * Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements and/or heavy workload. * Demonstrates communication skills: Using appropriate vocabulary and grammar when obtaining and conveying information to physicians, nurses and staff at various levels; in person, over the phone, in writing and in electronically sent messages. * Performs other related duties as needed by providers and supervisors. Patient Experience and Access * Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. * Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) * Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate * Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. * Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. * Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) * Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. * Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Minimum Qualifications: * High School Diploma or equivalent, required. * Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation, required. * Basic knowledge of word processing, spreadsheet, database and Internet applications required. * Light, accurate keyboarding skills required. * Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Preferred Qualifications: * Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred. * Knowledge of medical terminology, preferred. * Previous office experience, preferred. * Bilingual, a plus. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $56,873.25 - $56,873.25 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram. Position Summary: We have an exciting opportunity to join our team as a Secretary I Intake/Scheduler (FGP) - Brooklyn. In this role, the successful candidate The Faculty Group Practice Sec I will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed. Job Responsibilities: ? Schedules appointments for visits, treatments, and procedures. ? Reviews appointment confirmation responses and manages waitlists. ? Communicates to patients on upcoming scheduled visits, including instructions, preparation, and forms, ? Obtains authorizations for services as needed. ? Answers calls and takes messages. Addresses questions or routes messages to appropriate contact in a clear and timely manner. ? Handles faxes and mail. ? Prepares standard letters and forms as needed. Administrative Physician and Practice Support ? Demonstrates knowledge of the organization's patient experience expectations and Service Standards and incorporates them in to the performance of duties. ? Supports patient access activities (i.e. greets patients, collects information, answers questions, requests for assistance are directed to proper individual, etc.). Answers phones and screens incoming calls. Provides information, take messages, or redirects calls to the appropriate person. ? Maintains cooperative and professional relationships with physicians, nurses, and office staff. ? Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements, and/or a heavy workload. ? Demonstrates communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to patients, physicians, nurses, and staff at various levels; in person, over the phone, in writing, and in electronically sent messages. ? Participates in training staff in registration and office policies and responsibilities. May assist, provide guidance and/or train less senior staff. ? Reviews all assigned in-basket messages and patient emails before routing to the appropriate provider which includes staff messages, appointment notifications, etc. ? Provides patients with non-clinical instructions for any upcoming appointments/procedures. ? Promotes the use and sign-up of MyChart. ? Follows scanning guidelines and best practices for importing outside documents- results, records, forms, etc. ? Reviews the waitlist periodically and ensures patients are being called and offered appointments. ? Responsible for rescheduling patients when physicians are out or blocking their schedules. ? Organizes and distributes mail and faxes. ? Has a general knowledge of the practice/physician specialty including conditions and treatments and scheduling scripts. ? Manages the physician's calendars including creating and sending calendar invites. ? Releases medical records in accordance of HIPAA and FGP ROI procedures. Documents disclosures in Epic and fulfills requests within a 10 day timeframe. ? Processes incoming and outgoing documents via paper and electronic records. Scans, uploads and forwards appropriate information within EPIC. ? Completes forms legibly and accurately. Forwards areas requiring clinical information to LPN, RN or Licensed Provider. Secures appropriate signatures and forwards documents/forms to correct destination. ? Follows up with the physician on any outstanding messages related to patient care. ? Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff. Maintains confidentiality on matters to which they are privileged. Refers all questions/queries related to medical diagnosis or treatment to RN/provider. ? Refers Surgical and Infusion scheduling to Senior Medical Secretary. ? Prepares routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed. Reviews work for accuracy and completeness. ? Receives prescription refill requests, locates requested prescription in EMR, and tasks RN, LPN, or Provider to evaluate, set up and/or process for renewal. ? Communicates with pharmacies and patients to clarify prescription questions and/or concerns, related to patient demographic, insurance, and status information. Refers questions related to prescription information to RN/LPN/Provider. ? Initiates and follows-up on pre-authorizations and appeals and arranges peer-to-peer communication when require. ? Responsible for Patient, Referral and Authorization work queues. ? Obtains and documents referrals received in EPIC. ? Collaborates with other NYU Langone sites to ensure seamless continuation of care. ? Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks). ? Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed. ? Communicates with patients, providing all scheduling instructions, clarification, updates on status or changes and answering related questions for any upcoming appointments/procedures. Communicate with patients regarding status of referrals and/or authorization. ? Assists with the completion of special projects, reports and activities. Ensures requested and related information is accurate and complete. Brings any problems or questions to supervisor attention. Patient Experience and Access ? Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. ? Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) ? Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate ? Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. ? Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. ? Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) ? Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote positive patient experience. ? Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. ? Performs other related duties as needed by providers and supervisor. Minimum Qualifications: To qualify you must have a High School Diploma. Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required. Basic knowledge of word processing, spreadsheet, database and Internet applications required. Light, accurate keyboarding skills required. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Preferred Qualifications: Preferred Qualifications:Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,164.99 - $54,165.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram. Position Summary: We have an exciting opportunity to join our team as a Faculty Group Practice Secretary I - Intake/Scheduler (35). In this role, the successful candidate will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed. Job Responsibilities: * Greets patients professionally both in person and on the phone * Answers patient questions and/or properly refers questions and issues to the appropriate contact * Optimizes provider schedules and patient access by establishing and maintaining efficient scheduling templates * Promotes a positive patient experience throughout all patient interactions in person or by phone or other media * Ensures availability of treatment information by retrieving and updating patient records * Verifies insurance information and obtains information needed to schedule and bill for services * Maintains office inventory and equipment by anticipating supply needs and expediting supply orders * Performs other duties as needed Administrative Responsibilities * Responsible for greeting patients and performing intake functions including registration, forms collection, updating information, and co-payment collection. * Monitors Department Appointment Report (DAR) for checkmate "kick-outs", appointment notes, insurance flags, and/or patients who need further assistance. * Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically and collects insurance referral if applicable. * Advises and/or collects patient and financial related documents and policies for patient visits including HIPAA, NOPP, MSPQ, ABN, Non-Participating, etc. including obtaining signatures where appropriate. * Enrolls patients above the age of 5 to Patient Secure by obtaining the palm scan and a photo. * Promotes the utilization of Check Mate kiosks. Greets and assists patient in using the checkmate kiosk when needed. * Scans all necessary documents into Epic. Follows scanning guidelines and best practices for uploading outside documents - results, records, forms, etc. * Ensures scanned documents are scanned to the correction location/order in Epic and with the correct document type to facilitate ease of locating documents * Reports errors or issues arising from checkmate kiosk, patient secure devices, or other equipment to management to facilitate timely resolution * Monitors waiting areas to identify and communicate wait times * Performs check-out functions including providing after visit summary information, scheduling follow-up visits, procedures and referrals, and collecting any time-of-service payments as needed.Promotes the use and sign-up of MyChart * Answers phone calls and requests in a professional and patient friendly manner. * Schedules routine appointments and follow ups for visits. * On subsequent visits or calls, asks patients to verify demographic info and makes any necessary edits. Collects and/or asks patients to sign any missing patient related information. * Answers patient questions to ensure understanding and patient satisfaction. Refers them, when necessary, to senior level staff or billing representative. * Addresses patients and callers in pleasant and a professional manner while screening and/or handling calls. Takes messages or directs caller to appropriate person or area. * Releases medical records in accordance with HIPPA and FGP ROI guidelines. Documents disclosures in EPIC and fulfills requests within a 10 day timeframe. * Maintains patient privacy as it relates to HIPPA standards. * Refers all inquiries regarding pre-authorizations/certifications to the appropriate person or area. * Monitors and completes patient front-end work queues to address any pre or post visit missing information in a timely manner. * Monitors and completes assigned administrative inbasket messages in a timely manner and according to practice guidelines. * Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks) * Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed. * Demonstrates knowledge of the organization's service standards and incorporates them into the performance duties. * Provides material such as forms and letters for appropriate patient and/or provider needs. * Maintains cooperative and professional relationships with physicians, nurses and office and clinical staff as well as access center representatives when applicable. * Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements and/or heavy workload. * Demonstrates communication skills: Using appropriate vocabulary and grammar when obtaining and conveying information to physicians, nurses and staff at various levels; in person, over the phone, in writing and in electronically sent messages. * Performs other related duties as needed by providers and supervisors. Patient Experience and Access * Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. * Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) * Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate * Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. * Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. * Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) * Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. * Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Minimum Qualifications: * High School Diploma or equivalent, required. * Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation, required. * Basic knowledge of word processing, spreadsheet, database and Internet applications required. * Light, accurate keyboarding skills required. * Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Preferred Qualifications: * Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred. * Knowledge of medical terminology, preferred. * Previous office experience, preferred. * Bilingual, a plus. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,165.00 - $54,165.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram. Position Summary: We have an exciting opportunity to join our team as a Secretary. In this role, the successful candidate will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed. Job Responsibilities: Schedules appointments for visits, treatments, and procedures. Reviews appointment confirmation responses and manages waitlists. Communicates to patients on upcoming scheduled visits, including instructions, preparation, and forms. Obtains authorizations for services as needed. Answers calls and takes messages. Addresses questions or routes messages to appropriate contact in a clear and timely manner. Handles faxes and mail. Prepares standard letters and forms as needed. Administrative Physician and Practice Support Demonstrates knowledge of the organization's patient experience expectations and Service Standards and incorporates them in to the performance of duties. Supports patient access activities (i.e. greets patients, collects information, answers questions, requests for assistance are directed to proper individual, etc.). Answers phones and screens incoming calls. Provides information, take messages, or redirects calls to the appropriate person. Maintains cooperative and professional relationships with physicians, nurses, and office staff. Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements, and/or a heavy workload. Demonstrates communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to patients, physicians, nurses, and staff at various levels; in person, over the phone, in writing, and in electronically sent messages. Participates in training staff in registration and office policies and responsibilities. May assist, provide guidance and/or train less senior staff. Reviews all assigned in-basket messages and patient emails before routing to the appropriate provider which includes staff messages, appointment notifications, etc. Provides patients with non-clinical instructions for any upcoming appointments/procedures. Promotes the use and sign-up of MyChart. Follows scanning guidelines and best practices for importing outside documents- results, records, forms, etc. Reviews the waitlist periodically and ensures patients are being called and offered appointments. Responsible for rescheduling patients when physicians are out or blocking their schedules. Organizes and distributes mail and faxes. Has a general knowledge of the practice/physician specialty including conditions and treatments and scheduling scripts. Manages the physician's calendars including creating and sending calendar invites. Releases medical records in accordance of HIPAA and FGP ROI procedures. Documents disclosures in Epic and fulfills requests within a 10 day timeframe. Processes incoming and outgoing documents via paper and electronic records. Scans, uploads and forwards appropriate information within EPIC. Completes forms legibly and accurately. Forwards areas requiring clinical information to LPN, RN or Licensed Provider. Secures appropriate signatures and forwards documents/forms to correct destination. Follows up with the physician on any outstanding messages related to patient care. Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff. Maintains confidentiality on matters to which they are privileged. Refers all questions/queries related to medical diagnosis or treatment to RN/provider. Refers Surgical and Infusion scheduling to Senior Medical Secretary. Prepares routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed. Reviews work for accuracy and completeness. Receives prescription refill requests, locates requested prescription in EMR, and tasks RN, LPN, or Provider to evaluate, set up and/or process for renewal. Communicates with pharmacies and patients to clarify prescription questions and/or concerns, related to patient demographic, insurance, and status information. Refers questions related to prescription information to RN/LPN/Provider. Initiates and follows-up on pre-authorizations and appeals and arranges peer-to-peer communication when require. Responsible for Patient, Referral and Authorization work queues. Obtains and documents referrals received in EPIC. Collaborates with other NYU Langone sites to ensure seamless continuation of care. Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks). Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed. Communicates with patients, providing all scheduling instructions, clarification, updates on status or changes and answering related questions for any upcoming appointments/procedures. Communicate with patients regarding status of referrals and/or authorization. Assists with the completion of special projects, reports and activities. Ensures requested and related information is accurate and complete. Brings any problems or questions to supervisor attention. Patient Experience and Access Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off). Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate. Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote positive patient experience. Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Performs other related duties as needed by providers and supervisor. Minimum Qualifications: To qualify you must have a High School Diploma. Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required. Basic knowledge of word processing, spreadsheet, database and Internet applications required. Light, accurate keyboarding skills required. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Preferred Qualifications: Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred. Background in customer service /Healthcare preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,165.00 - $54,165.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram. Position Summary: We have an exciting opportunity to join our team as a Secretary I-Intake/Scheduler - Brooklyn. In this role, the successful candidate The Faculty Group Practice Sec I will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed. Job Responsibilities: Greets patients professionally both in person and on the phone Answers patient questions and/or properly refers questions and issues to the appropriate contact Optimizes provider schedules and patient access by establishing and maintaining efficient scheduling templates Promotes a positive patient experience throughout all patient interactions in person or by phone or other media Ensures availability of treatment information by retrieving and updating patient records Verifies insurance information and obtains information needed to schedule and bill for services Maintains office inventory and equipment by anticipating supply needs and expediting supply orders Performs other duties as needed Administrative Responsibilities Responsible for greeting patients and performing intake functions including registration, forms collection, updating information, and co-payment collection. Monitors Department Appointment Report (DAR) for checkmate ?kick-outs?, appointment notes, insurance flags, and/or patients who need further assistance. . Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically and collects insurance referral if applicable. Advises and/or collects patient and financial related documents and policies for patient visits including HIPAA, NOPP, MSPQ, ABN, Non-Participating, etc. including obtaining signatures where appropriate. Enrolls patients above the age of 5 to Patient Secure by obtaining the palm scan and a photo. Promotes the utilization of Check Mate kiosks. Greets and assists patient in using the checkmate kiosk when needed. Scans all necessary documents into Epic. Follows scanning guidelines and best practices for uploading outside documents- results, records, forms, etc. Ensures scanned documents are scanned to the correction location/order in Epic and with the correct document type to facilitate ease of locating documents. Reports errors or issues arising from checkmate kiosk, patient secure devices, or other equipment to management to facilitate timely resolution Monitors waiting areas to identify and communicate wait times Performs check-out functions including providing after visit summary information, scheduling follow-up visits, procedures and referrals, and collecting any time-of-service payments as needed.Promotes the use and sign-up of MyChart Answers phone calls and requests in a professional and patient friendly manner. Schedules routine appointments and follow ups for visits. On subsequent visits or calls, asks patients to verify demographic info and makes any necessary edits. Collects and/or asks patients to sign any missing patient related information. Answers patient questions to ensure understanding and patient satisfaction. Refers them, when necessary, to senior level staff or billing representative. Addresses patients and callers in pleasant and a professional manner while screening and/or handling calls. Takes messages or directs caller to appropriate person or area. Releases medical records in accordance with HIPPA and FGP ROI guidelines. Documents disclosures in EPIC and fulfills requests within a 10 day timeframe. Maintains patient privacy as it relates to HIPAA standards. Refers all inquiries regarding pre-authorizations/certifications to the appropriate person or area. Monitors and completes patient front-end work queues to address any pre or post visit missing information in a timely manner. Monitors and completes assigned administrative in basket messages in a timely manner and according to practice guidelines. Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks) Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed. Demonstrates knowledge of the organization?s service standards and incorporates them into the performance duties. Provides material such as forms and letters for appropriate patient and/or provider needs. Maintains cooperative and professional relationships with physicians, nurses and office and clinical staff as well as access center representatives when applicable. Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements and/or heavy workload. Demonstrates communication skills: Using appropriate vocabulary and grammar when obtaining and conveying information to physicians, nurses and staff at various levels; in person, over the phone, in writing and in electronically sent messages. Performs other related duties as needed by providers and supervisors. Patient Experience and Access Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Minimum Qualifications: To qualify you must have a High School Diploma. Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required. Basic knowledge of word processing, spreadsheet, database and Internet applications required. Light, accurate keyboarding skills required. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Preferred Qualifications: Preferred Qualifications:Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,165.00 - $54,165.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram. Position Summary: We have an exciting opportunity to join our team as a Project Assistant. In this role, the successful candidate will be responsible for providing project/program support and a variety of moderately complex clerical functions (gathers, receives, classifies, reconciles and consolidates data, moderate data analysis, coordinates efforts (e.g., scheduling appointments, tracking, supervising surveys, preparing presentations, etc.) with assigned staff, compiles information and prepares reports, summarizes documents, responds to routine and non-routine inquires and complains, greets and directs visitors, etc.) and other related duties for a supervisor or department. Works under general supervision. Job Responsibilities: * Moderate Clerical Functions Completes petty cash vouchers and obtain necessary signatures, obtain petty cash, prepares payments and check requests for payments to vendors as needed. May provide messenger services for the Department. * Word Processing/Typing Prepares and proofreads memos, reports and applications. Independently prepares responses to routine correspondence. Develops documents for presentation or meeting. * Scheduling and Coordinating Maintains routine calendar, schedules appointments, assist in preparing for conferences (checking the logistics and technical support, ordering and setting up food, etc.) and other related duties. May assists with special events planning. * Filing and Mail Distribution - Maintains office filing and storage systems by sorting, recording and filing written material in alphabetical, numerical, or subject order as needed. Retrieves material from files upon request and keeps records of the movement of file materials. Opens, sorts, routes and distributes mail to the appropriate party. Screen mail to determine which letters can be answered independtly. * Clerical Support - Makes and provides clerical support to the department/unit (photocopy, fax, mails, and files, data entry, sorts and distributes mail, ect.) and other related duties as needed. May order office supplies. Meets and greets clients; Resolves non-routine situations based on established policies and procedures and refers non solved issues and questions to the appropriate party. * Performs and participates in other job related duties as required. * Project Support Provides project/program support to a supervisor, department, or organizational unit in the preparation of project relevant materials that includes but is not limited to: assisting with project and event planning and implementation; managing the logistics of and coordinating content development for meetings, conferences, and other project-related events; assisting with the design, development and dissemination of project products and reports; coordinating and monitoring project budgets; coordinating proposal development and managing the proposal process; assisting with project data collection activities to maintain and improve the effectiveness of the workflow and ensure customer satisfaction. * Reports - Receives, classifies, reconciles and consolidates data. Compiles and prepares routine factual forms and reports based on information readily available, verify information, determines report format, identifies discrepancies and make corrections. Research problems, issues and concerns and responds to requests for information and summarizes data based on information compiled from various sources. Minimum Qualifications: To qualify you must have a High school diploma or equivalent. Proficiency in Microsoft Excel and Office 365 Strong analytical ability, critical thinking, and proactive problem-solving skills Must be organized, detailed-orientated, dependable and flexible Have excellent oral/written communication skills and be able to communicate effectively with stakeholders regarding design and implementation Preferred Qualifications: Graduate work in public health field Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $23.13 - $23.13 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital-Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Secretary I - Cardiology - NYU Langone Ambulatory Care Lake Success. In this role, the successful candidate will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed. Job Responsibilities: ? Schedules appointments for visits, treatments, and procedures. ? Reviews appointment confirmation responses and manages waitlists. ? Communicates to patients on upcoming scheduled visits, including instructions, preparation, and forms, ? Obtains authorizations for services as needed. ? Answers calls and takes messages. Addresses questions or routes messages to appropriate contact in a clear and timely manner. ? Handles faxes and mail. ? Prepares standard letters and forms as needed. Administrative Physician and Practice Support ? Demonstrates knowledge of the organization's patient experience expectations and Service Standards and incorporates them in to the performance of duties. ? Supports patient access activities (i.e. greets patients, collects information, answers questions, requests for assistance are directed to proper individual, etc.). Answers phones and screens incoming calls. Provides information, take messages, or redirects calls to the appropriate person. ? Maintains cooperative and professional relationships with physicians, nurses, and office staff. ? Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements, and/or a heavy workload. ? Demonstrates communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to patients, physicians, nurses, and staff at various levels; in person, over the phone, in writing, and in electronically sent messages. ? Participates in training staff in registration and office policies and responsibilities. May assist, provide guidance and/or train less senior staff. ? Reviews all assigned in-basket messages and patient emails before routing to the appropriate provider which includes staff messages, appointment notifications, etc. ? Provides patients with non-clinical instructions for any upcoming appointments/procedures. ? Promotes the use and sign-up of MyChart. ? Follows scanning guidelines and best practices for importing outside documents- results, records, forms, etc. ? Reviews the waitlist periodically and ensures patients are being called and offered appointments. ? Responsible for rescheduling patients when physicians are out or blocking their schedules. ? Organizes and distributes mail and faxes. ? Has a general knowledge of the practice/physician specialty including conditions and treatments and scheduling scripts. ? Manages the physician's calendars including creating and sending calendar invites. ? Releases medical records in accordance of HIPAA and FGP ROI procedures. Documents disclosures in Epic and fulfills requests within a 10 day timeframe. ? Processes incoming and outgoing documents via paper and electronic records. Scans, uploads and forwards appropriate information within EPIC. ? Completes forms legibly and accurately. Forwards areas requiring clinical information to LPN, RN or Licensed Provider. Secures appropriate signatures and forwards documents/forms to correct destination. ? Follows up with the physician on any outstanding messages related to patient care. ? Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff. Maintains confidentiality on matters to which they are privileged. Refers all questions/queries related to medical diagnosis or treatment to RN/provider. ? Refers Surgical and Infusion scheduling to Senior Medical Secretary. ? Prepares routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed. Reviews work for accuracy and completeness. ? Receives prescription refill requests, locates requested prescription in EMR, and tasks RN, LPN, or Provider to evaluate, set up and/or process for renewal. ? Communicates with pharmacies and patients to clarify prescription questions and/or concerns, related to patient demographic, insurance, and status information. Refers questions related to prescription information to RN/LPN/Provider. ? Initiates and follows-up on pre-authorizations and appeals and arranges peer-to-peer communication when require. ? Responsible for Patient, Referral and Authorization work queues. ? Obtains and documents referrals received in EPIC. ? Collaborates with other NYU Langone sites to ensure seamless continuation of care. ? Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks). ? Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed. ? Communicates with patients, providing all scheduling instructions, clarification, updates on status or changes and answering related questions for any upcoming appointments/procedures. Communicate with patients regarding status of referrals and/or authorization. ? Assists with the completion of special projects, reports and activities. Ensures requested and related information is accurate and complete. Brings any problems or questions to supervisor attention. Patient Experience and Access ? Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. ? Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) ? Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate ? Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. ? Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. ? Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) ? Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote positive patient experience. ? Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. ? Performs other related duties as needed by providers and supervisor. Minimum Qualifications: To qualify you must have a High School Diploma. Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required. Basic knowledge of word processing, spreadsheet, database and Internet applications required. Light, accurate keyboarding skills required. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Preferred Qualifications: Preferred Qualifications: Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,168.00 - $54,168.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital-Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Secretary I - Cardiology - NYU Ambulatory Care Lake Success. In this role, the successful candidate will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed. Job Responsibilities: ? Schedules appointments for visits, treatments, and procedures. ? Reviews appointment confirmation responses and manages waitlists. ? Communicates to patients on upcoming scheduled visits, including instructions, preparation, and forms, ? Obtains authorizations for services as needed. ? Answers calls and takes messages. Addresses questions or routes messages to appropriate contact in a clear and timely manner. ? Handles faxes and mail. ? Prepares standard letters and forms as needed. Administrative Physician and Practice Support ? Demonstrates knowledge of the organization's patient experience expectations and Service Standards and incorporates them in to the performance of duties. ? Supports patient access activities (i.e. greets patients, collects information, answers questions, requests for assistance are directed to proper individual, etc.). Answers phones and screens incoming calls. Provides information, take messages, or redirects calls to the appropriate person. ? Maintains cooperative and professional relationships with physicians, nurses, and office staff. ? Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements, and/or a heavy workload. ? Demonstrates communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to patients, physicians, nurses, and staff at various levels; in person, over the phone, in writing, and in electronically sent messages. ? Participates in training staff in registration and office policies and responsibilities. May assist, provide guidance and/or train less senior staff. ? Reviews all assigned in-basket messages and patient emails before routing to the appropriate provider which includes staff messages, appointment notifications, etc. ? Provides patients with non-clinical instructions for any upcoming appointments/procedures. ? Promotes the use and sign-up of MyChart. ? Follows scanning guidelines and best practices for importing outside documents- results, records, forms, etc. ? Reviews the waitlist periodically and ensures patients are being called and offered appointments. ? Responsible for rescheduling patients when physicians are out or blocking their schedules. ? Organizes and distributes mail and faxes. ? Has a general knowledge of the practice/physician specialty including conditions and treatments and scheduling scripts. ? Manages the physician's calendars including creating and sending calendar invites. ? Releases medical records in accordance of HIPAA and FGP ROI procedures. Documents disclosures in Epic and fulfills requests within a 10 day timeframe. ? Processes incoming and outgoing documents via paper and electronic records. Scans, uploads and forwards appropriate information within EPIC. ? Completes forms legibly and accurately. Forwards areas requiring clinical information to LPN, RN or Licensed Provider. Secures appropriate signatures and forwards documents/forms to correct destination. ? Follows up with the physician on any outstanding messages related to patient care. ? Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff. Maintains confidentiality on matters to which they are privileged. Refers all questions/queries related to medical diagnosis or treatment to RN/provider. ? Refers Surgical and Infusion scheduling to Senior Medical Secretary. ? Prepares routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed. Reviews work for accuracy and completeness. ? Receives prescription refill requests, locates requested prescription in EMR, and tasks RN, LPN, or Provider to evaluate, set up and/or process for renewal. ? Communicates with pharmacies and patients to clarify prescription questions and/or concerns, related to patient demographic, insurance, and status information. Refers questions related to prescription information to RN/LPN/Provider. ? Initiates and follows-up on pre-authorizations and appeals and arranges peer-to-peer communication when require. ? Responsible for Patient, Referral and Authorization work queues. ? Obtains and documents referrals received in EPIC. ? Collaborates with other NYU Langone sites to ensure seamless continuation of care. ? Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks). ? Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed. ? Communicates with patients, providing all scheduling instructions, clarification, updates on status or changes and answering related questions for any upcoming appointments/procedures. Communicate with patients regarding status of referrals and/or authorization. ? Assists with the completion of special projects, reports and activities. Ensures requested and related information is accurate and complete. Brings any problems or questions to supervisor attention. Patient Experience and Access ? Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. ? Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) ? Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate ? Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. ? Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. ? Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) ? Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote positive patient experience. ? Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. ? Performs other related duties as needed by providers and supervisor. Minimum Qualifications: To qualify you must have a High School Diploma. Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required. Basic knowledge of word processing, spreadsheet, database and Internet applications required. Light, accurate keyboarding skills required. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Preferred Qualifications: Preferred Qualifications: Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,168.00 - $54,168.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

Are you an experienced Administrative Assistant ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Administrative Assistants support the Property Manager with the overall management of our residential properties. MMS Group is seeking an Administrative Assistant for a 420-unit residential property located in Hempstead, NY. Key Responsibilities: Customer Service: Answer phones and greet tenants in a professional manner Correspondence: Compose and type all correspondence and documents Professional Communication: Maintain professional communication with residents, applicants and vendors Complaint Logging: Log all owner and resident complaints and promptly dispatch maintenance personnel Financial Reports: Assist with the preparation of monthly Financial Reports File Management: Maintain files and paperwork Task Management: Work independently, organize tasks, manage time, and prioritize projects Additional Duties: Perform other duties as outlined in the job description. Desired Skills: Independence: Able to work in a challenging environment with minimal direction. Problem-solving: Solution-based thinking skills are highly valued. Organizational Skills: Ability to work independently, organize tasks, manage time, and prioritize projects. Communication: Excellent verbal and written communication skills Language: bilingual skills a plus Confidentiality: Ability to maintain confidentiality at all times Requirements: Experience: Administrative assistant in a residential setting preferred Education: High school education or equivalent Computer Skills: Proficient in Microsoft Office (Word, Excel, Outlook). Software Proficiency: Experience with RealPage OneSite or similar property management software a plus About Us: For fifty years, MMS Group and its affiliates (Arco Management and TUC Management) have been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each share our singular commitment to excellence. Why join our Team? We invite you to join our growing team of dedicated professionals in a high-tech environment. We offer competitive salaries, benefits, and opportunities for growth and advancement through continuous training and education programs. Contact us today to see how you can achieve your MMS Edge. Perks and Benefits: MMS Group believes in a healthy work-life balance. Keeping our employees in mind, here is a list of a few benefits we offer: Paid Holidays: 12 paid holidays per year. Paid Time-Off: Up to 2 weeks PTO in the first year, increasing with tenure. Healthcare Plans: Comprehensive Medical, Dental, and Vision plans are available after 60 days of employment. Health Reimbursement Account: Up to $3K per calendar year. Life Insurance: Company-paid life insurance. Retirement Savings: Company-matched 401(k) retirement savings plan. Certifications and Licensing: Company-paid certifications and licensing. And much more! Are you the person we're looking for? Apply now. Visit us at **************** for more details! Equal Opportunity Employer

Are you an experienced Administrative Assistant ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Administrative Assistants support the Property Manager with the overall management of our residential properties. MMS Group is seeking an Administrative Assistant for a 420-unit residential property located in Hempstead, NY. Key Responsibilities: Customer Service: Answer phones and greet tenants in a professional manner Correspondence: Compose and type all correspondence and documents Professional Communication: Maintain professional communication with residents, applicants and vendors Complaint Logging: Log all owner and resident complaints and promptly dispatch maintenance personnel Financial Reports: Assist with the preparation of monthly Financial Reports File Management: Maintain files and paperwork Task Management: Work independently, organize tasks, manage time, and prioritize projects Additional Duties: Perform other duties as outlined in the job description. Desired Skills: Independence: Able to work in a challenging environment with minimal direction. Problem-solving: Solution-based thinking skills are highly valued. Organizational Skills: Ability to work independently, organize tasks, manage time, and prioritize projects. Communication: Excellent verbal and written communication skills Language: bilingual skills a plus Confidentiality: Ability to maintain confidentiality at all times Requirements: Experience: Administrative assistant in a residential setting preferred Education: High school education or equivalent Computer Skills: Proficient in Microsoft Office (Word, Excel, Outlook). Software Proficiency: Experience with RealPage OneSite or similar property management software a plus About Us: For fifty years, MMS Group and its affiliates (Arco Management and TUC Management) have been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each share our singular commitment to excellence. Why join our Team? We invite you to join our growing team of dedicated professionals in a high-tech environment. We offer competitive salaries, benefits, and opportunities for growth and advancement through continuous training and education programs. Contact us today to see how you can achieve your MMS Edge. Perks and Benefits: MMS Group believes in a healthy work-life balance. Keeping our employees in mind, here is a list of a few benefits we offer: Paid Holidays: 12 paid holidays per year. Paid Time-Off: Up to 2 weeks PTO in the first year, increasing with tenure. Healthcare Plans: Comprehensive Medical, Dental, and Vision plans are available after 60 days of employment. Health Reimbursement Account: Up to $3K per calendar year. Life Insurance: Company-paid life insurance. Retirement Savings: Company-matched 401(k) retirement savings plan. Certifications and Licensing: Company-paid certifications and licensing. And much more! Are you the person we're looking for? Apply now. Visit us at **************** for more details! Equal Opportunity Employer

Are you an experienced Administrative Assistant ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Administrative Assistants support the Property Manager with the overall management of our residential properties. MMS Group is seeking an Administrative Assistant for a 181-unit residential property located in Yonkers, NY. Pay Rate: $18.00/HR Key Responsibilities: Customer Service: Answer phones and greet tenants in a professional manner Correspondence: Compose and type all correspondence and documents Professional Communication: Maintain professional communication with residents, applicants and vendors Complaint Logging: Log all owner and resident complaints and promptly dispatch maintenance personnel Financial Reports: Assist with the preparation of monthly Financial Reports File Management: Maintain files and paperwork Task Management: Work independently, organize tasks, manage time, and prioritize projects Additional Duties: Perform other duties as outlined in the job description. Desired Skills: Independence: Able to work in a challenging environment with minimal direction. Problem-solving: Solution-based thinking skills are highly valued. Organizational Skills: Ability to work independently, organize tasks, manage time, and prioritize projects. Communication: Excellent verbal and written communication skills Language: bilingual skills a plus Confidentiality: Ability to maintain confidentiality at all times Requirements: Experience: Administrative assistant in a residential setting preferred Education: High school education or equivalent Computer Skills: Proficient in Microsoft Office (Word, Excel, Outlook). Software Proficiency: Experience with RealPage OneSite or similar property management software a plus About Us: For fifty years, MMS Group and its affiliates (Arco Management and TUC Management) have been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each share our singular commitment to excellence. Why join our Team? We invite you to join our growing team of dedicated professionals in a high-tech environment. We offer competitive salaries, benefits, and opportunities for growth and advancement through continuous training and education programs. Contact us today to see how you can achieve your MMS Edge. Perks and Benefits: MMS Group believes in a healthy work-life balance. Keeping our employees in mind, here is a list of a few benefits we offer: Paid Holidays: 12 paid holidays per year. Paid Time-Off: Up to 2 weeks PTO in the first year, increasing with tenure. Healthcare Plans: Comprehensive Medical, Dental, and Vision plans are available after 60 days of employment. Health Reimbursement Account: Up to $3K per calendar year. Life Insurance: Company-paid life insurance. Retirement Savings: Company-matched 401(k) retirement savings plan. Certifications and Licensing: Company-paid certifications and licensing. And much more! Are you the person we're looking for? Apply now. Visit us at **************** for more details! Equal Opportunity Employer