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Director Of Sales jobs at Nexion Health

- 505 jobs
  • Director of Business Development - Home Health Sales

    Elite Home Health 3.9company rating

    Houston, TX jobs

    The Director of Business Development leads the agency to achieve growth expectations according to revenue, census and start of care budget goals. The Director of Business Development is key player in attaining metric leads the execution of the Sales and Marketing plan to build relationships with referral sources within the communities we serve while leading the growth of the agency and supporting the growth of the organization, as a whole. Hires, directs, trains and supervises the sales team at the agency level. Coaches employees to overcome objections and collaboratively work toward growth goals. Supervises and monitors growth and health of the sales team in their defined territories. Maintains a comprehensive working knowledge of community resources providing in-services and education to the sales team. Communicates with physicians, nurses and other healthcare professionals in regard to interested, prospective and/or current patients. Performs direct sales to key accounts. Establishes and maintains a positive working relationship with referral sources, patients, families, healthcare professionals, and the community at large to bring a greater understanding of the hospice philosophy and support to all patients that desire our care. Assists the Director of Admissions in overseeing the referral to admissions process to achieve growth goals. Manages conflict and complaint resolution when necessary. Develops an agency business plan establishing organization volume projections in the annual budget to drive financial performance. Understands key drivers of revenue, admissions and length of stay and designs strategic sales strategies to achieve agency growth goals. Utilizes basic sales process to uncover customer needs and barriers. Plans, directs, organizes and coordinates educational events, health fairs and community programs. Knowledge of and adherence to all policy and procedures. Maintains compliance by documenting accurately and timely within the organization's electronic health record. Lives the Mission, strives to achieve the Vision and exemplifies the Core Values of the organization. Works toward exceeding chosen Pillar goals in the areas of Employee Satisfaction, Customer Satisfaction, Quality Service, Compliance, Growth and Financial Performance. Knowledge of and adherence to the employee Code of Conduct and Code of Ethics. Bachelor's degree in Marketing, Business Administration, or related field preferred. At least three years' experience in healthcare sales preferred. Knowledge of hospice care, preferred.
    $83k-129k yearly est. 1d ago
  • Director of Business Development

    Lifepoint Health 4.1company rating

    San Antonio, TX jobs

    $20,000 Sign on bonus! Your experience matters Rehabilitation Institute of South San Antonio is operated jointly with Lifepoint Health and the Rehabilitation Institute. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Director of Business Development (DBD) our team, you're embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute Director of Business Development (DBD) who excels in this role: Implements a comprehensive business plan to ensure Census and Mix Forecasts are met and/or exceeded. The business plan will include and identify internal and external targets (by specific referral groups and percentages); insurance rate targets (averages) and action plans to evaluate the effectiveness of the Clinical Liaison Team. The business plan will be accessed and updated no less than quarterly to ensure that all business indicators are met Will be the managing director over the clinical liaison and admissions teams Develops, organizes and maintains a database system for decision support information including identification of community needs; demand forecasting; utilization of programs and services; competitive analysis; medical staff utilization trends. Utilizes software tools including the Lifepoint Hospital information systems together with internal data and external database information for statistical analysis Ensures appropriateness of patient selection; assists patients/families in making informed admission decisions Create and implement comprehensive marketing plans and programs annually and on an as needed basis for the facility's long- and short-term goals Interfaces directly with managed care providers, key physicians and other program delivery personnel providing expertise in the development and implementation of business plans, situation analysis documents and feasibility studies to evaluate opportunities for new joint or shared program and/or service offering, and new product-line development, product enhancement and product differentiation in the competitive market environment Consistently interfaces with Referral Sources, Case Managers and Managed Care Providers to create to achieve maximum revenue generation for the hospital while maintaining environment of quality care for the patient Other duties as assigned Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Requirements include: Bachelor's degree in business, Marketing or Clinical discipline Minimum of 5 years' experience in healthcare management preferred Excellent skills needed in forecasting, market-based planning, communications and public relations Valid driver's license and clean driving record Connect with a Recruiter Not ready to complete an application, or have questions? Please contact Abby Scott by emailing **************************. More about Rehabilitation Institute of South San Antonio Rehabilitation Institute of South San Antonio is a state-of-the-art, 36-bed inpatient acute rehabilitation hospital dedicated to the treatment and recovery of individuals who have experienced the debilitating effects of a severe injury or illness. EEOC Statement “Rehabilitation Institute of South San Antonio is an Equal Opportunity Employer. Rehabilitation Institute of South San Antonio is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
    $80k-102k yearly est. 1d ago
  • Business Development Manager

    Home Health Companions 4.1company rating

    Benbrook, TX jobs

    Home Health Companions has received the Best of Home Care - Provider and Employer of Choice Award from Activated Insights. These awards are granted only to the top-ranking home care providers. Home Health Companions is now ranked among the Best Employers of in-home caregivers in the region. At Home Health Companions, we strive to go above and beyond in providing a higher standard of compassionate care for the clients we serve. We are currently looking for a passionate professional and creative thinker that thrives in a fast-paced, energetic environment and enjoys building strategic partner relationships with healthcare professionals. Responsibilities: Call on physicians, hospitals, skilled nursing facilities' management, discharge planners, and case managers within an assigned territory to promote our homecare services. Build and maintain client relationships. Prepare business plans and maintain target lists. Prioritize accounts in accordance with the market sales plan. Gather and organize account-related information and provide input on key customer opportunities, service line extensions. The main objective of the candidate is bringing in new business to increase overall market share as a primary goal of the job. Target accounts include, but are not limited to hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, and hospice organizations. Developing and maintaining knowledge of Home Health Companions brand and effectively presenting marketing materials are essential for this position. The competent candidate needs to think strategically, analyzing the organization and market, as well as existing and potential customers. Excellent network skills and persuasive communication are required. Qualifications Bachelor's degree in Marketing, Business, or a health-related science (e.g., nursing, pharmacy, etc.) or the equivalent, plus a minimum of two years health care or related industry sales experience generally required Demonstrate exceptional interpersonal skills, multi-tasking and problem solving. Present well to clients and peers. Comfortable with closing/asking for business. Exhibit outstanding organizational skills and a service attitude towards the community. Excellent written and oral skills. Ability to handle confidential information and sign confidentiality agreement. Requires valid driver's license, reliable transportation and insurance. Compensation: The compensation package is competitive and is based on a reward for performance structure. There are accelerators and incentives for high achievement. Base + commission.
    $65k-96k yearly est. 1d ago
  • Remote Sales Manager (FIBC Bags) - $65K to $125K, Dallas, TX

    Private Practice 4.2company rating

    Dallas, TX jobs

    Remote Sales Manager (FIBC Bags $65K to $125K Dallas, TX About the Role: Are you a results-driven Sales Manager with a passion for driving business growth? We're looking for a motivated, experienced individual to lead our sales efforts in the FIBC bags sector. If you have a strong background in manufacturing or packaging sales and want to be part of a company that values strategic thinking and customer relationships, this role is for you. *Key Responsibilities: - Develop and implement targeted sales strategies to grow our footprint in the U.S. market. - Actively identify new business opportunities and cultivate relationships with potential clients. - Maintain and expand relationships with key customers, ensuring their needs are met and business is retained. - Work closely with the marketing team to create compelling sales campaigns that resonate with our target audience. - Stay ahead of market trends, adapting strategies to outpace competitors. - Generate detailed sales reports and forecasts to keep senior management informed of progress. - Lead and support a team of sales professionals, fostering a collaborative and high-performance culture. - Negotiate contracts, secure deals, and meet sales quotas. - Monitor and manage the sales budget to ensure profitability and efficiency. *What We're Looking For: - Proven success in sales within the manufacturing or packaging industries, with a preference for FIBC bag experience. - Strong closing and negotiation skills. - Excellent communication skills, both verbal and written, with the ability to build strong client relationships. - Expertise in developing and executing sales plans that deliver measurable results. - Experience with CRM systems and sales tracking software. - Leadership experience with a track record of coaching teams to success. - Deep understanding of the U.S. market, including regional nuances. - Ability and willingness to travel up to 50%. *Qualifications: - Bachelor's degree in Business, Marketing, or a related field. - 1+ years of experience in CRM software and account management. - 1+ years of negotiation experience in a sales environment. - Strong analytical mindset and business strategy development experience. - Budget management skills and the ability to meet sales targets. - Customer-centric approach with leadership capabilities. *Job Type: - Full-time - Remote *Benefits:* - Competitive salary with performance bonuses - 401(k) plan - Comprehensive health, dental, and vision insurance - Paid time off and flexible scheduling - Cell phone reimbursement - Work-from-home flexibility *Schedule: - Monday to Friday, 8-hour shifts *Location: - Fully remote role based in Dallas, TX, with travel required up to 50%. If you're a strategic thinker with a proven track record in sales and are excited about the opportunity to lead a dynamic sales team, we'd love to hear from you! Apply today to be part of a growing company with a strong vision for the future.
    $65k-125k yearly 60d+ ago
  • Hospice sales manager

    Healthcare Recruiters International 3.7company rating

    Maryland jobs

    Director of Business Development - Hospice Coverage Territory: Montgomery County, MD & Washington, DC Employment Type: Full-time, Permanent A nationally recognized leader in post-acute care services, including home health and hospice, has partnered with HCRI to identify an exceptional Director of Business Development to lead hospice growth initiatives. This role will oversee a hospice sales team and will be responsible for driving admissions growth, strengthening referral relationships, and supporting excellence in hospice care delivery. Qualifications Bachelor's degree in Marketing, Sales, or a related field (preferred) Prior hospice sales management experience required Proven ability to lead, direct, and motivate a professional sales team Skilled in designing and delivering effective training and in-service sessions Experience creating or facilitating staff development programs Knowledge of healthcare regulations, compliance requirements, and hospice industry standards Responsibilities Develop and implement strategic business development initiatives to expand hospice service volumes and enhance referral patterns Recruit, mentor, and lead a high-performing hospice sales team to achieve organizational goals Design, deliver, and maintain training programs and in-service presentations for referral partners and internal teams Analyze referral data to identify trends, opportunities, and areas for strategic improvement Build and maintain strong relationships with community partners, healthcare providers, and referral sources Compensation & Benefits Salary + Bonus Plan: $120,000 - $150,000 Comprehensive health benefits package Generous Paid Time Off 401(k) with up to 6% employer match Mileage reimbursement
    $67k-114k yearly est. 5d ago
  • Regional Director of Sales

    Harmony Senior Services 3.5company rating

    Waldorf, MD jobs

    The Regional Director of Sales and Marketing is responsible for the overall development, execution and leadership of the Sales strategy for a given region. Long term and sustainable growth in census and revenues are the top two priorities for this position, as well as to contribute to the marketing strategy and execute in the region. This position reports directly to the Chief Sales & Marketing Officer for the designated region. The Regional Director of Sales and Marketing supports the sales counselors in the field and along with Executive Directors, evaluates their effectiveness while providing tailored one on one coaching as needed. Eligible Candidates must reside in a state in which Harmony currently operates: PA, OH, KY, IN, WV, VA, MD, DE, NC, SC, GA, TN. This position is remote eligible with frequent travel required throughout the assigned region. Responsibilities include but are not limited to: Champion the values and culture of Harmony Senior Services while fostering an environment that makes customer service a top priority Takes a lead role in the development and facilitation of formal sales training initiatives A review outreach strategies and routinely joins sales staff on visits with professionals to observe the way the community is presented Partners with Sales and Marketing Directors to develop effective quarterly sales and marketing campaigns Works closely with Executive Director and Regional Operations Team to ensure that the sales team is working effectively across functions and ultimately is meeting the broader business objectives for the community Ensures that every inquiry is treated with value and a sense of urgency and ensures that sales staff is exploring every possible solution in order to advance the sale In consultation with the Chief Sales & Marketing Officer, Regional Director of Operations, and support office personnel, the Regional Director of Sales and Marketing assists the Executive Director with hiring, training, and evaluating Sales & Marketing Directors and Sales Associates in the field Continually evaluates pricing strategies and provides recommendations for premium pricing desirable units or discounting apartments that are most difficult to rent Assist Sales and Marketing Directors in the field with preparing their competitive analysis. The Regional Director of Sales and Marketing is expected to have a solid understanding of how each of the properties is positioned within the competitive set Participates in monthly P&L reviews for all communities within the region Takes a lead role in advising the communities on individual direct mail and advertising campaigns and closely evaluates the Return on Investment for each of the campaigns Verifies routinely that the website is up-to-date for each of the respective properties in the region Keeps informed of all trends, developments, concepts and techniques in our sector that might impact our product line. Specifically the Regional Director of Sales and Marketing should be listening for the needs and wants of our future residents and challenging the operations team to update the product offerings to remain current in the market Complies with all HSS Policies and Procedures, as well as state, and federal regulations Ensure sales culture is in tune with "The Harmony Way" Performs other duties as assigned
    $107k-151k yearly est. 12h ago
  • Revenue Integrity Director- Remote

    Conifer Health Solutions 4.7company rating

    Frisco, TX jobs

    The Director of Revenue Integrity serves in a senior leadership capacity and demonstrates client and unit-specific leadership to Revenue Integrity personnel by designing, directing, and executing key Conifer Revenue Integrity processes. This includes Charge Description Master (“CDM”) and charge practice initiatives and processes; facilitating revenue management and revenue protection for large, national integrated health systems; regulatory review, reporting and implementation; and projects requiring expertise across multiple hospitals and business units. The Director provides clarity for short/long term objectives, initiative prioritization, and feedback to Managers for individual and professional development of Revenue Integrity resources. The Director leverages project management skills, analytical skills, and time management skills to ensure all requirements are accomplished within established timeframes. Interfaces with highest levels of Client Executive personnel. Direct Revenue Integrity personnel in evaluating, reviewing, planning, implementing, and reporting various revenue management strategies to ensure CDM integrity. Maintain subject-matter expertise and capability on all clinical and diagnostic service lines related to Conifer revenue cycle operations, claims generation and compliance. Influence client resources implementing CDM and/or charge practice corrective measures and monitoring tools to safeguard Conifer revenue cycle operations; provide oversight for Revenue Integrity personnel monitoring statistics/key performance indicators to achieve sustainability of changes and compliance with regulatory/non-regulatory directives. Assume lead role and/or provide direction/oversight for special projects and special studies as required for new client integration, system conversions, new facilities/acquisitions, new departments, new service lines, changes in regulations, legal reviews, hospital mergers, etc. Serve as primary advisor to and collaboratively with Client/Conifer Senior Executives to ensure requirements are met in the most efficient and cost-effective manner; provides direction to clients for implementation of multiple regulatory requirements. Serve as mentor and coach for Revenue Integrity personnel and as a resource for manager-level associates. Maintain a high-level understanding of accounting and general ledger practices as it relates to Revenue Cycle metrics; guide client personnel on establishing charges in appropriate revenue centers to positively affect revenue reporting FINANCIAL RESPONSIBILITY (Specify Revenue/Budget/Expense): Adherence to established/approved annual budget SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Direct Reports (incl. titles) : Revenue Integrity Manager/Supervisor Indirect Reports (incl. titles) : Charge Review Specialist I-II, Revenue Integrity Analyst I-III, Charge Audit Specialist To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to set direction for large analyst team consistent with Conifer senior leadership vision and approach for executing strategic revenue management solutions Demonstrated critical-thinking skills with proven ability to make sound decisions Strong interpersonal communication and presentation skills, effectively presenting information to executives, management, facility groups, and/or individuals Ability to present ideas effectively in formal and informal situations; conveys thoughts clearly and concisely Ability to manage multiple projects/initiatives simultaneously, including resourcing Ability to solve complex issues/inquiries from all levels of personnel independently and in a timely manner Ability to define problems, collect data, establish facts, draw valid conclusions, and make recommendations for improvement Advanced ability to work well with people of vastly differing levels, styles, and preferences, respectful of all positions and all levels Ability to effectively and professionally motivate team members and peers to meet goals Advanced knowledge of external and internal drivers affecting the entire revenue cycle Intermediate level skills in MS Office Applications (Excel, Word, Access, Power Point) Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience required to perform the job. Bachelor's degree or higher; seven (7) or more years of related experience may be considered in lieu of degree Minimum of five years healthcare-related experience required Extensive experience as Revenue Integrity manager Extensive knowledge of laws and regulations pertaining to healthcare industry required Prior healthcare financial experience or related field experience in a hospital/integrated healthcare delivery system required Consulting experience a plus CERTIFICATES, LICENSES, REGISTRATIONS Applicable clinical or professional certifications and licenses such as LVN, RN, RT, MT, RPH, CPC-H, CCS highly desirable PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for long periods of time; use hands and fingers; reaching with hands and arms; talk and hear. Must frequently lift and/or move up to 25 pounds Specific vision abilities required by this job include close vision Some travel required WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal corporate office environment TRAVEL Approximately 10 - 25% Compensation and Benefit Information Compensation Pay: $104,624- $156,957 annually. Compensation depends on location, qualifications, and experience. Position may be eligible for an Annual Incentive Plan bonus of 10%-25% depending on role level. Management level positions may be eligible for sign-on and relocation bonuses. Benefits Conifer offers the following benefits, subject to employment status: Medical, dental, vision, disability, life, and business travel insurance Management time off (vacation & sick leave) - min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked. 401k with up to 6% employer match 10 paid holidays per year Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. For Colorado employees, Conifer offers paid leave in accordance with Colorado's Healthy Families and Workplaces Act.
    $104.6k-157k yearly Auto-Apply 55d ago
  • Revenue Cycle Director

    Graham Hospital District 3.7company rating

    Graham, TX jobs

    Full-time Description ORGANIZATIONAL DESCRIPTION Provides coordination and direction for business office staff to ensure effective revenue cycle management. INTERACTION Primarily Interacts with: administration, Board of Directors, physicians, employees, clinical and non-clinical departments, patients, visitors, vendors, and volunteers. PRIMARY FUNCTIONS Establish departmental budget with specific benchmarks and targets. Create metrics for effective management (manage to targeted metrics). Determine work procedures/processes based on needs to enhance revenue cycle management. Establish work schedules for business office and support staff. Monitor daily work to ensure targeted metrics are met. Communicate daily with business office staff concerning status of goals and objectives as related to revenue cycle management. Assign duties and examine work for accuracy, efficiency, and conformance to policies and procedures. Responsible for management of personnel in the patient access, patient accounts, and central scheduling areas. Responsible for maintaining current knowledge of billing and collection to ensure compliance with Fair Debt Collection Laws. Responsible for facility's charge master. Maintains departmental reports and records. Collects statistical data for administrative and regulatory purposes. Reviews, interprets, and analyzes financial and statistical data for administration. Implements the financial policies and procedures relating to receivables and coordinates the admitting office functions with accounts receivable, credit, and collections. Presents recommendations with respect to costs, changes, rates, etc., to permit income to support hospital activities. Revises rate structure as needed. Maintains established departmental policies and procedures, objectives, quality assurance programs and safety standards. Provide exemplary customer service. Maintain confidentiality and compliance with HIPAA. Cooperate with other personnel to achieve departmental objectives and maintain good employee relations, inter-departmental objectives and infection control policies. Cordially demonstrate timeliness and professionalism in appearance, communications, and actions during all interactions and with all individuals and entities. Solve practical problems, dealing with a variety of issues, and interpret a variety of instructions furnished in written and oral form. Attend meetings as required. Perform other duties as requested or assigned. Requirements ABILITY TO USE EQUIPMENT, TOOLS, MATERIALS, MACHINES: Computer, telephone, facsimile machine, copier, scanner, printer, calculator and other standard office equipment. EDUCATION/EXPERIENCE/SKILLS/ABILITIES Education: Minimum of an Associate degree in related field preferred. Experience: One year customer service experience required. Medical office or healthcare experience preferred. Three-five years experience in business office and/or revenue cycle management. Personal Job-Related Skills / Abilities: Must be committed to quality and patient safety at all times. Excellent command / highly proficient in spoken and written English; bilingual in Spanish preferred. Basic computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. Must be effective at adjusting to change, prioritizing duties, handling stress and effectively communicating face-to-face and/or over the telephone. Must be able to work independently, and flexibly, and as a part of a multidisciplinary team. Must be able to manage several interruptions throughout the shift. Must have strong interpersonal and communication skills, verbal and written. Must have strong time management skills. Must be able to work under pressure while interacting in a helpful, courteous manner with a high degree of patient contact. Sufficient hearing, vision and dexterity to perform duties safely. Physical and Mental Requirements: Physical: Activity Up to % Walking: 25 Squatting: 10 Standing: 25 Pulling: 10 Kneeling: 10 Reaching: 35 Sitting: 80 Lifting up to 30 lbs: 20 Pushing: 10 Wrist/Finger Movements: 90 Bending: 25 Climbing: 10 Mental: Stress Level Moderate to High Individual position core competencies: Quality Service Excellence Compassion Professionalism Fiscal Responsibility Required education within first 60 days (if employee is from outside organization). GrahamRMC Orientation Department Orientation Continuing/Annual Education and Training: As needed to maintain certification/ licensure of position Falling Star Program Safety Storm Program Supervision Employees Supervised: __Yes__ ADA REQUIREMENTS Each category is grouped under a percentage rating based on the frequency the condition is expected to occur. Frequency of Condition 1-33% 34-66% 67%+ 1-33% Extreme Heat Extreme Cold Extreme Swings in Temperature Extreme Noise Working Outdoors Mechanical Hazards Electrical Hazards Explosive Hazards Fume/Odor Hazards Dust/Mite Hazards Chemical Hazards Toxic Waste Hazards Radiation Hazards Wet Hazards Heights Other Conditions 67%+ Working Indoors OSHA Classification: Identify with a check the OSHA Job Category that describes this job. The intent is to enhance worker protection by identifying any risk in the performance of routine and reasonably anticipated job-related functions. _____ Category I: Tasks that involve exposure to blood, body fluids or tissues. All procedures or other job-related tasks involve an inherent potential for mucous membrane or skin contact with blood, body fluids or tissues or a potential for spills or splashes of them are Category I tasks. Use of appropriate protective measures, such as gloves, masks, goggles, and gown are required for every employee engaged in Category I tasks. _____ Category II: Tasks that involve no exposure to blood, body fluids or tissues but employment may require performing unplanned Category I tasks. The normal work routine involves no exposure to blood, body fluids or tissues, but exposure may be required as a condition of employment. Appropriate protective measure, such as gloves, masks, goggles, and gown are readily available to every employee engaged in Category II tasks. __X___ Category III: Tasks that involve no exposure to blood, body fluids or tissues and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood, body fluids or tissues (although situations can be imagined or hypothesized under which anyone, anywhere might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first-aid or to be potentially exposed in some other way. Tasks that involve handling implements or utensils, use of public or shared bathroom facilities or telephone and personal contacts such as handshaking are Category III tasks. ADDITIONAL INFORMATION The employee will demonstrate continuous commitment to the maintenance of a clean and safe work environment that is compliant with applicable regulatory agency requirements. The employee will follow established infection control procedures. The employee will ensure the effective and safe use of all equipment used in his/her activities, if applicable. The competence of the employee in performing his/her job duties is evaluated during orientation to his/her position and will be demonstrated, maintained, and improved on an ongoing basis. The employee will adhere to the assigned schedule and report to work on-time. The employee shall abide by the requirements set forth in the Code of Conduct and report suspected violations of the Code of Conduct. The employee will recognize, appreciate and incorporate an employee's, patient's and patient's family's unique differences, such as culture, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values, into an individualized plan of care or plan of action. The statements contained in this position description reflect the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered a detailed description of all the work requirements that may be inherent in the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. The job description does not constitute a contract of employment and the company or employee may exercise its employment-at-will rights at any time. LEADERSHIP ADVISORY ADDENDUM I understand as a Department Head I am responsible, either personally or through delegation, for: Integrating the service into the organization's primary functions. Coordinating and integrating interdepartmental and intradepartmental services. Developing and implementing policies and procedures that guide and support the provision of services. Recommending a sufficient number of qualified and competent persons to provide care, including treatment and quality customer service. Determining the qualifications and competence of department personnel who provide patient care services. Continuously assessing and improving the performance of care and services provided. Maintaining quality control programs, as appropriate. Orienting and providing in-service training and continuing education of all persons in the department. Recommending space and other resources needed by the department. Participating in the selection of sources for needed services not provided by the department or the organization. Develop, revise, recommend, and interpret policies and procedures for department to ensure all applicable laws and governmental guidelines are followed and that employees are treated in equitable manner. Select, orient, train, schedule, assign, direct and supervise department personnel. Evaluate work performance and initiate or recommend personnel actions such as merit increases, promotions, demotions, transfers, disciplinary action, and/or termination. Maintain effective and appropriate staffing by collaborating on recruitment and selection of qualified candidates, monitoring employee turnover, overtime, and absenteeism. Act as a role model in all settings using standard precautions. Consistently and fairly implement human resources policies. Perform and facilitate completion of department performance evaluations and competency assessments in a timely manner. Responsible for accuracy of department payroll; including approval via KRONOS. Manage time to stay within budgetary limitations. Adjust staff in relation to projects needing completion In addition, as an employee responsible for the selection, supervision and/or guidance of others in the workplace I understand I am responsible to: Comply with District policy, equal employment opportunity requirements and applicable federal, state and local laws in all personnel activities in my area of responsibility. Provide a workplace free from harassment, hostility and offensive behavior. Maintain documentation to support action taken with personnel to include applicant/interview flow logs, questions asked during interviews, interview evaluation sheets for hiring decisions, and corrective actions.
    $91k-114k yearly est. 60d+ ago
  • Director of Revenue Cycle Appeals and Denials

    Johns Hopkins Medicine 4.5company rating

    Baltimore, MD jobs

    Job Responsibilities: Reporting to the Executive Director of Revenue Cycle Management, this position is responsible for directing and administering the operations, programs and activities of the Central Business Office (CBO) ensuring that processes and data meet regulatory requirements and policies. Working through a management team and staff, the incumbent is responsible for providing guidance, leadership and direction to all of those who are involved or responsible for obtaining accurate and timely insurance benefit verification and authorization, and the timely billing and collection of accounts receivables in order to achieve and exceed cash collection goals in the most cost effective manner. Additionally, the incumbent is responsible for mentoring and coaching to produce optimum work habits and achieve highest level of competency of leadership and staff. This position is responsible for managing components of the Revenue Cycle for multiple entities, and, as such, must establish relationships at all facilities and be familiar with each institution's computer environment and payer contracts, although they may not be under direct control of the incumbent. Qualifications: Bachelor's Degree in Accounting, Business Administration, Finance, or a related field. A Master's Degree in Business Administration, Health Administration, or Information Management is preferred. A minimum of ten (10) years of hospital receivables/operations management experience within a large academic medical center or health system, with at least six (6) of those years in a management capacity. Prior work experience must include revenue cycle management projects and/or responsibilities, and a significant role in a redesign project and/or management experience working in a highly automated, centralized business office environment. Experience in using team building and quality management concepts to positively influence the work environment. CRCE/CMPA/CHFP certification preferred, leadership role in industry organizations such as HFMA, AAHAM, or MHA strongly encouraged Salary Range: $145,000 to $190,000. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.
    $145k-190k yearly 8d ago
  • Regional Director, Client Sales

    AMN Healthcare Services, Inc. 4.5company rating

    Texas jobs

    Welcome to AMN Healthcare - Where Talent Meets Purpose Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don't just offer jobs - we build careers that make a difference. Why AMN Healthcare? Because Excellence Is Our Standard: * Named to Becker's Top 150 Places to Work in Healthcare - three years running. * Consistently ranked among SIA's Largest Staffing Firms in America. * Honored with Modern Healthcare's Innovators Award for driving change through innovation. * Proud holder of The Joint Commission's Gold Seal of Approval for Staffing Companies since 2006. Job Summary The Regional Director, Client Sales is responsible for acquiring and maintaining new search agreements by implementing a consultative sales approach that focuses on establishing relationships with client decision-makers. The role owns staying up-to-date with industry developments, maintaining accurate client records, interactions, and transactions, and providing timely reports to management. Job Responsibilities * Develops strategic client relationships for Nursing and Allied Staffing contracts. * Identifies partner targets to increase revenue opportunities and introduce new service lines. * Serves as the end-to-end subject matter expert of the service lines as it pertains to all accounts. * Manages the sales pipeline to ensure adequate resources are available as volume grows. * Drives volume growth to achieve performance targets through demand generation and placement execution. * Conducts outbound sales activity to drive demand and conducts client visits as required. * Builds strategic partnerships with third-party entities. * Increases market share for AMN service offerings. Key Skills * Sales Strategy * Negotiation * Account Management * Customer Service Qualifications Education & Years of Experience * Associate's Degree plus 5-7 years of work experience OR High School Diploma/GED plus 7-9 years of work experience Additional Experience * Experience in healthcare staffing sales * Experience in Salesforce Work Environment / Physical Requirements * Work is performed in an office/home office environment. * Team Members must have the ability to operate standard office equipment and keyboards. AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. Our Core Values ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role. Pay Rate $86,000 - $107,000 Salary Final pay rate is dependent on experience, training, education, and location. This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.
    $86k-107k yearly 2d ago
  • Regional Director of Business Development

    Life Care Centers of America 4.5company rating

    Fort Worth, TX jobs

    The Regional Director of Business Development plays an integral role in developing and executing the overall business development strategies for Life Care Centers of America. The Director organizes, develops, and directs the overall operation of the Regional Business Development functions to maximize visibility of long term care/post-acute rehabilitation centers in the region. Working with Liaisons and Admissions teams, the Director leads initiatives to position Life Care as a provider of choice to increase census in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements * Prior marketing and sales background in healthcare required * Experience in multi-site management required * Willing to travel * ACO/PAC experience required * Bachelor's degree in Marketing, Sales, Healthcare Administration or related fields preferred * Minimum of 3 years experience managing others required * 4-5 years of experience preferred Specific Job Requirements * Excellent writing, verbal and communication skills * Demonstrate an outgoing, energetic personality * Expert knowledge in field of practice * Make independent decisions when circumstances warrant such action * Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility * Implement and interpret the programs, goals, objectives, policies, and procedures of the department * Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation * Maintains professional working relationships with all associates, vendors, etc. * Maintains confidentiality of all proprietary and/or confidential information * Understand and follow company policies including harassment and compliance procedures * Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training > Essential Functions * Plan, develop, organize, implement, and evaluate business development programs * Develop new business opportunities for facilities * Create and deliver business development presentations and collaterals * Assist in the planning of community outreach activities * Develop and implement census development plans * Maintain and expand excellent relationships with hospitals, medical practices, ACOs and other referral partners * Works to meet and/or exceed budgeted census and quality mix goals * Recruit, select, train, counsel, and supervise business development and admissions staff * Conduct facility tours to potential patients, families, and an visitors and education them on key benefits of the facility * Exhibit excellent customer service and a positive attitude towards patients * Communicate and function productively on an interdisciplinary team * Read, write, speak, and understand the English language An Equal Opportunity Employer
    $77k-102k yearly est. 2d ago
  • Director of Sales and Marketing

    Harmony Senior Services 3.5company rating

    Waldorf, MD jobs

    STATEMENT OF JOB: The Sales and Marketing Director will oversee the internal and external marketing efforts of the community in order to meet or exceed the budgeted census. Responsibilities include but are not limited to: First Impressions: Adhere to Harmony Senior Services Way to ensure building readiness, including Daily Tour Route Readiness Develop model room according to protocols Train all staff on achieving the best first impressions with residents, family and prospects, to include staff training on telephone etiquette Market Planning: Develop quarterly marketing plan in concert with marketing team, in compliance with corporate standards Complete all marketing reports in a timely manner Lead internal marketing meetings Sales Process: Manage all inquiries personally when in the building Provide staff training for Inquiry Handling by phone and in person according to corporate guidelines Ensure bench strength and leadership availability for inquiries and tours in the absence of the Sales and Marketing Director Provide customer service training as part of the orientation of all new hires and at least annually to all staff Promote all appropriate sales enhancements Respond to all information gathered from the Mystery Shopping Program to improve inquiry handling Lead Tracking and Follow-Up: Use lead tracking system to document all contacts with prospects Respond to inquiries within an appropriate time frame: 1 business day or before close of business each day Identify needs, barriers, and next steps for each inquiry Generate required reports related to marketing activity by using lead tracking system Referral Development: Conduct external marketing calls according to corporate schedule, and dependent on census Enter calls in lead tracking system Follow-up on all external calls Host community events according to predetermined schedule Establish, promote and/or work with senior care support groups Promote the community as a meeting space for local groups Build community relationships through participation in networking groups at least 1x weekly Serve as educational spokesperson on aging and health issues Develop Resident Referrals through promotion of incentives and housewarming parties
    $57k-83k yearly est. 12h ago
  • Revenue Cycle Director - Patient Accounts - Full Time - Days

    Oakbend Medical Center 4.4company rating

    Richmond, TX jobs

    Responsibilities Under the supervision of the VP/Chief Financial Officer, the Revenue Cycle Director is responsible for the strategic oversight and management of the entire revenue cycle process within the hospital, from billing to collections. This role demands an intimate knowledge of payor requirements and contracts, denials and appeals, and key business office KPIs such as clean claim rate, days in AR, Denial Rate, etc. The Director will develop and execute strategies to enhance revenue cycle efficiency, minimize denials, and ensure optimal financial performance. KEY RESPONSIBILITIES Revenue Cycle Management: Oversee all aspects of the hospital's revenue cycle, including billing, coding, charge capture, and collections. Develop and implement strategies to improve revenue cycle efficiency and effectiveness, ensuring the achievement of key financial goals. Monitor and analyze revenue cycle performance metrics, including clean claim rate, days in AR, net collection rate, etc. Payor Requirements & Compliance: Maintain a thorough understanding of payor contracts, regulations, and reimbursement policies. Ensure compliance with all federal, state, and local regulations related to billing, coding, and reimbursement. Collaborate with payors to resolve issues, negotiate terms, and optimize reimbursement rates. Denials Management: Develop and implement a comprehensive denials management program to reduce denial rates and recover lost revenue. Analyze denial trends to identify root causes and implement corrective actions. Lead a team responsible for the timely review, correction, and resubmission of denied claims. Appeals Process: Oversee the appeals process, ensuring timely and effective resolution of denied claims. Work closely with the clinical and coding teams to gather necessary documentation for successful appeals. Track and report on the success rate of appeals, making improvements to the process as needed. Team Leadership & Development: Lead, mentor, and develop a team of revenue cycle professionals, including billing, collections, and denials management staff. Promote a culture of collaboration and accountability, focusing on continuous improvement. Work closely with cross-functional partners to achieve shared goals. Conduct regular performance reviews, offering continuous feedback, training, and development opportunities to enhance team capabilities Strategic Planning & Reporting: Work with executive leadership to develop and execute revenue cycle strategies that align with the organization's financial goals. Prepare and present regular reports on revenue cycle performance, including trends in denials and appeals, to senior management. Identify and implement best practices and emerging technologies to enhance revenue cycle efficiency and effectiveness. Qualifications MINIMUM EDUCATION: Bachelor's degree in Healthcare Administration, Business, Finance, or a related field; Master's degree preferred. MINIMUM WORK EXPERIENCE: Minimum of 7-10 years of experience in healthcare revenue cycle management, with at least 5 years in a leadership role. REQUIRED LICENSES/CERTIFICATIONS: None. REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES: Knowledge and expertise in hospital managed-care contracting, billing and collection for services provided. Intimate knowledge of payor requirements, including Medicare, Medicaid, and commercial insurance. Proven expertise in denials management and the appeals process. Excellent communication, negotiation, and leadership skills. ABOUT OAKBEND: OakBend Medical Center is an independent hospital providing exceptional and compassionate care to patients and the community since 1950. The OakBend family consists of outstanding team members caring for the community at three hospitals and many specialty centers. OakBend's services and programs include its signature No Wait ER, an advanced trauma center, certified stroke program, hospital air ambulance services and a hospital-based skilled nursing facility. We remain committed to providing a rewarding environment to our team members, to providing necessary services to the community and to developing the best methods to care for our patients, ensuring a healthy future for generations.
    $80k-103k yearly est. Auto-Apply 60d+ ago
  • Director of Revenue

    Omega Hospital LLC 3.8company rating

    Metairie, LA jobs

    Job Description Managing the multiple components of the revenue cycle include pre-authorization, eligibility and benefits verification, claims submission, payments and payment posting, claims denial management, reporting, and any other functions which involve patient revenue management. Supervising the Coding and Charges Department in various duties, such as medical documentation review, proper CPT and ICD-10 documentation and entry, timely entry of all charges, and performing of quality control audits Implementing and managing a system to ensure that accurate billing information is entered into the billing system Setting and meeting collections goals by department and for the organization overall by managing the collection processes for individual patients, attorneys, and insurance companies. Managing staff performance by providing regular feedback, performance reviews, and one-on-one meetings Overseeing the hiring and training of staff Attendees monthly and/or quarterly AAPC seminars to assure all coding is aligned with the industry standard and changes Planning and structuring the department workflow and staffing Correctly coding diagnoses and procedures Ensuring proper timely filing of all claims by implementing a timely standard of charge entry Annually reviewing and updating of charge master Negotiating contracts with insurance companies Collaborates professionally with clinical staff and all other departments to maintain unity and successful resolve outstanding request Keeping updated records and tracking reports as required by management Insuring proper filing of liens Other duties as requested of the Director of Revenue that are consistent with and appropriate for this position title and role. Position Metrics: The execution of the position is quantifiably measured by the following: Establishing, managing, and meeting department goals Maintains quality control standards for the department through documented quality control audits Supports the successful attainment of the global revenue goal Position Requirements: Preferred Education Level: Master's degree in Finance, Accounting, Healthcare Administration, or a related field. Revenue cycle certification preferred. Minimum of 5-7 years of experience in revenue cycle management, preferably in a multi-specialty medical clinic or similar setting. Proven experience in a leadership role managing a revenue cycle team, as well as direct operational experience in all phases of medical revenue cycle MS Office & Excel experience Experience with EHR and PM software, specifically NextGen platform preferred. Preferred: Ability to multi-task under time pressure. Strong communication and leadership skills Be team oriented and able to work with various departments. Be able to make sound decisions while on the move in a fast-paced organization. Position Miscellaneous: 40 hours per week; extended work hours from time to time to meet deadlines Setting goals, meeting deadlines and being compliant with departmental policies Ability to interact, engage and communicate effectively with executive management, managers and clinic employees Physical Demands: frequent sitting; limited lifting up to 10-15 pounds; frequent manipulation of documents; frequent typing or use of keyboard
    $71k-95k yearly est. 11d ago
  • Director, Revenue Cycle Payer Performance

    Baylor Scott & White Health 4.5company rating

    Dallas, TX jobs

    About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: * We serve faithfully by doing what's right with a joyful heart. * We never settle by constantly striving for better. * We are in it together by supporting one another and those we serve. * We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: * Immediate eligibility for health and welfare benefits * 401 (k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level Job Summary Under the direction of the Vice President, Revenue Cycle Support Services, the Director, Payer Performance leads Revenue Cycle's strategic efforts to identify and correct issues related to commercial underpayments and denials. This role serves as a critical liaison between Revenue Cycle leadership and Managed Care leadership to support and streamline payer communications. The Director will also be responsible for developing tools to monitor reimbursement, track revenue opportunities, and ensure ongoing adherence-by both BSWH and commercial payers-to implemented solutions. This position does not have direct reports but functions within a matrixed organizational structure, collaborating closely with teams across Revenue Cycle, Managed Care, Finance, and Operations. Essential Functions of the Role * Develop effective communication channels across the Revenue Cycle to identify commercial payer trends, underpayments, and opportunities for BSWH revenue improvement * Track denials and avoidable write-offs (AWOs) across all regions; improve efficiency of regional workgroups by coordinating scalable, system-wide solutions * Drive resolution of all payer-related revenue opportunities by coordinating across internal stakeholders and third-party vendors * Serve as the central point of contact for Revenue Cycle, Finance, and Operations regarding commercial payer issues and outstanding concerns * Manage projects related to revenue optimization and denial mitigation, ensuring timely delivery and adherence to budget constraints * Support Revenue Cycle leadership with strategic planning and prioritization of key commercial reimbursement projects based on financial impact * Represent Revenue Cycle's interests in contract negotiations; maintain a strong working knowledge of managed care contract language and operational implications * Provide actionable feedback to inform BSWH payer scorecards and performance evaluations * Assist the Managed Care department in preparing for regular payer meetings, including surfacing operational issues and identifying opportunities for improved performance * Develop and maintain process workflows for communicating and implementing contract updates that affect Revenue Cycle functions * Partner with the Revenue Analytics team and Managed Care to assess financial impacts of commercial contract changes and ensure alignment with reimbursement expectations * Co-develop reporting and analytics tools to proactively monitor reimbursement trends, identify underpayments, and uncover additional revenue opportunities-including denial patterns * Leverage automation opportunities and system capabilities to streamline internal practices and optimize revenue * Stay informed on emerging technologies and tools related to revenue optimization, contract compliance, and denial management, present viable opportunities to senior leadership * Utilize a broad range of technology platforms-including Epic and other revenue cycle, analytics, and reporting tools-to support data-driven decision-making * Operate effectively in a matrixed organization, collaborating across teams without direct authority to influence performance and outcomes * Coordinate with stakeholders across departments and systems to standardize workflows and drive systemic improvements in payer performance Key Success Factors * Strong written and verbal communication skills * Ability to manage a demanding workload and demonstrate resiliency in high-stakes or rapidly changing situations * Proven ability to build strong relationships across all levels of the organization, including executives, physicians, and frontline staff * Demonstrated ability to lead cross-functional initiatives and influence without direct authority in a matrixed environment * Strategic mindset with the ability to align operational execution with broader organizational goals * Strong understanding of revenue cycle processes, systems, and technologies * Significant experience with Epic EHR, including Hospital Billing, Professional Billing, and Reporting * Strong attention to detail, with the ability to synthesize complex information into clear, concise summaries * Strong data interpretation and reporting skills, including the ability to translate data into actionable insights * Excellent presentation skills, with the ability to develop and deliver executive-level communications and deliverables * Ability to use real-world examples to support strategic negotiations with business partners * Ability to interpret and operationalize commercial contract language * Understanding of payer policies, healthcare reimbursement regulations, and compliance requirements related to commercial payers * Experience leading or contributing to large-scale process improvement or change management initiatives within the revenue cycle Belonging Statement We believe that all people should feel welcomed, valued, and supported. Qualifications * Education - Bachelor's or 4 years of work experience above the minimum qualification. Bachelor's degree very highly preferred; degree in Business, Finance, Healthcare Administration, or related field preferred. Master's degree (e.g., MBA, MHA) is a plus. * Experience- Minimum of 5 years of progressive experience in healthcare revenue cycle, payer relations, or managed care contracting. Experience in a matrixed or integrated healthcare delivery system strongly preferred. Preferred Qualifications * Familiarity with Epic EHR (Hospital and Professional Billing modules) * Experience working cross-functionally with Managed Care, Finance, and Revenue Analytics teams * Certification(s) such as CHFP, CRCR, or equivalent preferred but not required
    $85k-105k yearly est. 60d+ ago
  • Director, Revenue Cycle Payer Performance

    Baylor Scott & White Health 4.5company rating

    Dallas, TX jobs

    **About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401 (k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1Note: Benefits may vary based upon position type and/or level **Job Summary** Under the direction of the Vice President, Revenue Cycle Support Services, the Director, Payer Performance leads Revenue Cycle's strategic efforts to identify and correct issues related to commercial underpayments and denials. This role serves as a critical liaison between Revenue Cycle leadership and Managed Care leadership to support and streamline payer communications. The Director will also be responsible for developing tools to monitor reimbursement, track revenue opportunities, and ensure ongoing adherence-by both BSWH and commercial payers-to implemented solutions. This position does not have direct reports but functions within a matrixed organizational structure, collaborating closely with teams across Revenue Cycle, Managed Care, Finance, and Operations. **Essential Functions of the Role** - Develop effective communication channels across the Revenue Cycle to identify commercial payer trends, underpayments, and opportunities for BSWH revenue improvement - Track denials and avoidable write-offs (AWOs) across all regions; improve efficiency of regional workgroups by coordinating scalable, system-wide solutions - Drive resolution of all payer-related revenue opportunities by coordinating across internal stakeholders and third-party vendors - Serve as the central point of contact for Revenue Cycle, Finance, and Operations regarding commercial payer issues and outstanding concerns - Manage projects related to revenue optimization and denial mitigation, ensuring timely delivery and adherence to budget constraints - Support Revenue Cycle leadership with strategic planning and prioritization of key commercial reimbursement projects based on financial impact - Represent Revenue Cycle's interests in contract negotiations; maintain a strong working knowledge of managed care contract language and operational implications - Provide actionable feedback to inform BSWH payer scorecards and performance evaluations - Assist the Managed Care department in preparing for regular payer meetings, including surfacing operational issues and identifying opportunities for improved performance - Develop and maintain process workflows for communicating and implementing contract updates that affect Revenue Cycle functions - Partner with the Revenue Analytics team and Managed Care to assess financial impacts of commercial contract changes and ensure alignment with reimbursement expectations - Co-develop reporting and analytics tools to proactively monitor reimbursement trends, identify underpayments, and uncover additional revenue opportunities-including denial patterns - Leverage automation opportunities and system capabilities to streamline internal practices and optimize revenue - Stay informed on emerging technologies and tools related to revenue optimization, contract compliance, and denial management, present viable opportunities to senior leadership - Utilize a broad range of technology platforms-including Epic and other revenue cycle, analytics, and reporting tools-to support data-driven decision-making - Operate effectively in a matrixed organization, collaborating across teams without direct authority to influence performance and outcomes - Coordinate with stakeholders across departments and systems to standardize workflows and drive systemic improvements in payer performance **Key Success Factors** - Strong written and verbal communication skills - Ability to manage a demanding workload and demonstrate resiliency in high-stakes or rapidly changing situations - Proven ability to build strong relationships across all levels of the organization, including executives, physicians, and frontline staff - Demonstrated ability to lead cross-functional initiatives and influence without direct authority in a matrixed environment - Strategic mindset with the ability to align operational execution with broader organizational goals - Strong understanding of revenue cycle processes, systems, and technologies - Significant experience with Epic EHR, including Hospital Billing, Professional Billing, and Reporting - Strong attention to detail, with the ability to synthesize complex information into clear, concise summaries - Strong data interpretation and reporting skills, including the ability to translate data into actionable insights - Excellent presentation skills, with the ability to develop and deliver executive-level communications and deliverables - Ability to use real-world examples to support strategic negotiations with business partners - Ability to interpret and operationalize commercial contract language - Understanding of payer policies, healthcare reimbursement regulations, and compliance requirements related to commercial payers - Experience leading or contributing to large-scale process improvement or change management initiatives within the revenue cycle **Belonging Statement** We believe that all people should feel welcomed, valued, and supported. **Qualifications** - Education - Bachelor's or 4 years of work experience above the minimum qualification. Bachelor's degree very highly preferred; degree in Business, Finance, Healthcare Administration, or related field preferred. Master's degree (e.g., MBA, MHA) is a plus. - Experience- Minimum of 5 years of progressive experience in healthcare revenue cycle, payer relations, or managed care contracting. Experience in a matrixed or integrated healthcare delivery system strongly preferred. **Preferred Qualifications** - Familiarity with Epic EHR (Hospital and Professional Billing modules) - Experience working cross-functionally with Managed Care, Finance, and Revenue Analytics teams - Certification(s) such as CHFP, CRCR, or equivalent preferred but not required As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $85k-105k yearly est. 9d ago
  • Director of Sales and Marketing, Senior Living

    Artis Senior Living 3.5company rating

    Bethesda, MD jobs

    * Starting salary is $85000 / year, plus bonus! * Monday-Friday (9am-5:30pm) * Senior living experience is required. The Director of Sales will drive external and internal sales efforts to achieve and exceed community performance goals, while continuously maximizing occupancy. Create and implement an effective sales plan that supports market diversification through the identification of niche referral opportunities. The Director will provide tours of the community with prospective residents and their families, perform regular follow up, and coordinate move- ins. Grow census by developing referral relationships with providers and vendors to maximize occupancy. The Director will take an active role in the training and development of marketing representatives. Working at Artis Senior Living, you will be empowered to share your voice, and your uniqueness will be treasured! We will honor your integrity and show our appreciation for your commitment to enriching the lives of our residents and team members, by consistently recognizing your efforts. These guiding principles are the very foundation of The Artis Way! At Artis Senior Living you're so much more than an employee, you're family! Director of Sales Responsibilities: * Performs all external and internal sales efforts to achieve sales goals by modeling current sales systems, including positive modeling of The Artis Way. * Lead efforts through face-to-face referral development, including calling on physicians, hospitals, managed care facilities, and other referral sources, etc. * Develop, plan and execute a sales plan that leads to qualified referrals to the community. * Coordinate, plan and efficiently execute external and internal marketing events to reach sales targets. * Analyze occupancy trends, market/competition trends and length of sales cycle to determine the necessary sales activities to achieve full occupancy. * Employ strategies that focus on building stronger, deeper and more trusted relationships, by invoking empathy and providing a more customized, relevant and creative experience for prospective families. * Follow-up regularly with all current leads, including digital, and develop new referrals for obtaining leads. * Train and develop Director peers within the community on the sales process as it pertains to their role and define and support the greater sales culture in all aspects of day-to-day operations. * Train and develop Concierge team members on sales support activities including, but not limited to: move-in paperwork process, tours, ordering marketing collateral, etc. Requirements: * Minimum 3 years sales experience within senior living environments. * Familiarity with state law and regulations surrounding senior housing and assisted living. * Ability to develop, organize and implement creative marketing * Ability to relate in a professional and positive manner with all team members, residents, families, and vendors. * Position requires regular and consistent travel within the assigned local market area. Occasional non-local travel may be required. Frequency of travel is determined based on business needs and may fluctuate. Flexibility required. * Familiarity with CRM tools required. Education Requirements: * Associate's degree or higher in healthcare administration, marketing, public relations, or business management preferred.
    $85k yearly 52d ago
  • Director of Sales and Marketing

    Silvercrest 4.4company rating

    Converse, TX jobs

    Start a new career as a Director of Sales and Marketing at Esplanade Gardens, an Assisted Living Community! Make a difference in someone's life every day. If you have a passion for serving and a desire to grow, we'd love to have you on our diverse team! Why Join Us? Meaningful Work: Help seniors in our community live their best lives Competitive Pay: $60,000 - $70,000/year + credit for experience Flexible Schedule: Monday - Friday, 8 AM to 5 PM Supportive Team: We don't just focus on wellness with our residents; your wellness is also our priority Quick Hiring: Apply today and hear back within 48 hours What You'll Do: Develop strategies to increase community visibility and attract new residents. Build relationships by connecting with families, healthcare professionals and local organizations. What You'll Need: High school diploma required. Bachelor's degree preferred. 1-2 years of experience in a sales and marketing role, ideally in real estate, senior properties, or hospitality services. Benefits Available to You: Health, dental and vision insurance Paid Time Off and Holiday Pay Voluntary life and AD&D Health Savings Account Legal Shield 401k (eligible to contribute after 30 days of employment) Nice Healthcare (virtual and in-home visits) Short & Long-term Disability Critical Life and Accident Insurance LifeLock ID Theft w/ Norton Cyber Security Pet Insurance To apply, please complete the required questionnaire. We accept applications on a rolling basis. We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants. Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. Powered by JazzHR KoHc1DxvtU
    $60k-70k yearly 6d ago
  • Senior Field Sales Manager

    Phi Health 3.6company rating

    McKinney, TX jobs

    Senior Sales Manager - PHI Cares Memberships Join Our Life-Saving Team! Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our Membership Sales team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe. As a Senior Sales Manager, you'll collaborate with some of the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way. Who We Are: PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period. Job Summary: The Senior Sales Manager is a key driver of membership growth at PHI Cares, with a primary focus on selling and promoting our membership services to individuals, families, and organizations across the country. This role is responsible for developing and nurturing relationships with prospective and existing members through a consultative sales approach, while representing PHI Health at community events, corporate meetings, and local business engagements. In this high-impact position, the Senior Sales Manager leads field sales efforts within their assigned territory, executing strategic initiatives that generate direct-to-consumer and business-to-business membership sales. They are expected to meet and exceed sales targets while actively contributing to the development of innovative sales programs and tactics. Reporting to the Director of Membership Sales, the Senior Sales Manager also collaborates closely with cross-functional teams to ensure a seamless customer experience. They facilitate ongoing sales training, coaching, and mentorship for new team members, helping to build a high-performing, goal-oriented sales team. This role is ideal for a dynamic and results-driven professional who thrives in a fast-paced environment and is passionate about expanding access to PHI Health's life-saving services through a PHI Cares membership. Responsibilities Include: Develop and implement effective sales strategies to achieve sales targets and maximize revenue growth. Monitor and analyze sales performance metrics to identify areas for improvement and implement corrective actions as needed. Build and maintain strong relationships with key clients, ensuring customer satisfaction and retention. Collaborate with cross-functional teams, including marketing and product development, to align sales strategies with overall business objectives. Conduct market research and competitor analysis to identify new business opportunities and stay updated on industry trends. Provide sales forecasts, reports, and insights to senior management, highlighting key achievements, challenges, and recommendations. Train and onboard new sales team members, providing guidance and support to enhance their sales skills and product knowledge. Stay informed about market trends, customer needs, and industry developments to effectively position the company's products and services. Stay updated on sales techniques and best practices, continuously improving sales processes and methodologies. Compensation and Benefits: We offer a comprehensive benefits package and uncapped commissions! Schedule/Location: 5 & 2 This position requires travel throughout assigned territory: Collin County, Denton County, Gregg County, and Titus County The Successful Candidate Will Have: High school diploma or equivalent required High school diploma or equivalent required; higher education in business or related field preferred. 5+ years of previous outside sales experience. 3+ years of prior industry sales experience. Demonstrated track record of success in B2B sales to companies with 100 or more employees. Proven track record of meeting and exceeding sales goals as an individual and team member. Display a positive and up-beat demeanor. Proven track record of developing sales talent. High level of professionalism, honesty, and drive, with a passion to excel. Excellent communication, problem solving skills, time management, organization, and multi-tasking abilities. Proficiency with Microsoft Office programs and SaaS CRM programs. Must pass a background check and drug screen. Our Core Competencies: Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome. Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization. Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes. Service. We are dedicated to the service of our customers, our communities and each other. Behavioral Competencies: Drive & Energy - The ability to maintain a fast pace and continue to produce during exhausting circumstances. Functional & Technical Expertise - Allows the individual to add organizational value through unique expertise and serve as a resource to the organization within his/her area of expertise High Standards - Sets the stage for continuous improvements, the adoption of best practices and ultimately influences organizational standards. Initiative - Takes a proactive approach and takes action without being prompted. Integrity - Acts ethically and honestly and applies those standards of behavior to daily work activities. The PHI Health Advantage: For more than 40 years, our company has been providing critical air medical transport services across the country. As an organization, we outfit each aircraft we fly with the most advanced technology, subject our crews to the most rigorous protocols and training and pioneer the most-forward thinking safety program in the country. Everything that we do comes back to the safety of our crew and our patients. Our accident rate is well below the national average and we were the first to receive the Vision Zero Aviation Safety Award. This belief has guided us towards a number of industry firsts and has given us the highest safety rating in the industry. Replacement for Brian Nance (terminated) DISCLAIMER The above Statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. PHI, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
    $88k-143k yearly est. Auto-Apply 26d ago
  • Sr. Manager, Centralized Sales

    Equinox 4.7company rating

    Dallas, TX jobs

    OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OUR CODE: We are passionate about high performance living and we practice what we preach - investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don't settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what's new, what's now, what's next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren't just a company; we're a community vested in each other's success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you The Centralized Sales Sr. Manager will be responsible for driving new membership acquisition by leading, developing, and coaching a central office of Membership Advisors that focus on identifying and engaging prospective members, understanding their fitness goals, and delivering tailored solutions that align with Equinox's premium offerings. The ideal candidate will be a proactive leader with exceptional sales acumen, strong understanding of centralized sales operations, a dynamic hands-on coach with proven ability to inspire and motivate a team, a passion for fitness, and knowledge of luxury industry best practices. Sales Leadership · Develop and execute a comprehensive digital sales strategy to drive new membership growth, including identifying tactics that work and should be scaled (e.g., specific language or pipeline management techniques) · Lead, coach, and inspire a central office of Digital Membership Advisors to achieve and exceed sales targets · Actively coach Digital Membership Advisors by providing regular feedback, running role-plays, and helping advisors strengthen sales skillsets (e.g., needs assessment, objection handling, and closing skills) · Monitor, analyze, and report on sales performance metrics, providing actionable insights to optimize results and identify coaching opportunities for each advisor · Foster a culture of accountability, collaboration, continuous improvement, feedback-orientation, and high performance within the sales team Customer Acquisition · Lead the team to identify and engage prospective members through targeted outreach, with guidance on lead prioritization and channel optimization (i.e., phone vs. SMS vs. email) · Coach the central team to conduct in-depth consultations to understand potential members' fitness goals and present tailored membership solutions through regular 1:1s and sales team meetings · Empower the team to build and maintain their own robust pipeline of leads, ensuring consistent follow-up and conversion · Work with sales leadership to leverage data and insights to identify trends and opportunities for new member acquisition Strategic Planning · Collaborate with marketing, operations, and other cross-functional teams to align sales efforts with broader business objectives · Develop and implement innovative sales campaigns and initiatives to attract new members · Stay informed about industry trends, competitor offerings, and market dynamics to maintain a competitive edge Member Experience · Ensure a luxury and personalized experience for prospective members, from initial contact through to membership confirmation · Act as a brand ambassador, embodying Equinox's commitment to excellence and personalized service. Qualifications What You Bring: · 5-7 years of experience in sales, with a proven track record of driving revenue growth and achieving targets in the premium luxury space · Experience coaching and developing a high-performing team · Bachelor's degree in business, marketing, or a related field preferred. Strong leadership skills with experience managing and developing high-performing sales teams · Exceptional communication and interpersonal skills, with the ability to build rapport and trust with prospective members · Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions · Proactivity and results-orientation, with a passion for fitness and wellness. Experience in the fitness, hospitality, or luxury industries is a plus. · Passion for developing sales talent as well as achieving (and surpassing) sales targets Key Skills: · Sales strategy development and execution, particularly with digital lead management · Experience with digital and phone sales; experience in luxury industry preferred but not required · Customer relationship management (CRM) tools (e.g., Salesforce), Communications API Platforms (e.g., Vonage), AI Sales tools experience is a plus · Data analysis and performance tracking Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at **************************** All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. For additional Information visit our Career Site: ****************************
    $26k-40k yearly est. 53d ago

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