Service Representative jobs at Noah's Ark Animal Workshop

- 70 jobs

Educational Sales Representative
Music & Arts 3.8
Indianapolis, IN jobs
Join Us in Fostering the Power of Music Education Nationwide! At Music & Arts, we are on a mission to transform lives through the power of music. Our dedication to music education is at the heart of everything we do, empowering educators to inspire the next generation of musicians. Through our flagship program, Be Part of the Music™, we equip educators with invaluable resources, completely free of charge, to elevate student engagement and retention in music. Come join the #1 School Services team in the nation as we continue to make a profound impact! Empower Music Educators from Day One As a Relationship Manager for Music & Arts, you'll play a pivotal role in nurturing, expanding, and forging new relationships with educators, administrators, and key influencers within your territory. Your goal? Cultivate a robust network of connections that champions music education at every level. Your influence will be immediate and enduring, as you deliver exceptional service and tailored solutions to meet educators' rental, repair, and product needs. What You'll Do Forge meaningful relationships with educators, administrators, and key influencers within your territory, anticipating their needs and providing unparalleled customer service to elevate their experience. Identify growth opportunities and develop strategic plans to expand our presence and deepen our relationships with educators, driving sales and fostering trust. Engage regularly with educators through both in-person and virtual meetings, staying attuned to their evolving needs while also participating in educator conferences and other relevant events. Execute daily and long-term tasks across your portfolio to sustain and boost sales, offering valuable insights to enhance both B2B and B2B2C experiences. Champion our Be Part of the Music initiative, raising awareness and facilitating access to its extensive educational resources. Collaborate with educators to devise strategies that enhance student participation and retention in music programs, enriching their overall educational journey. Provide dedicated support through recruitment, demonstrations, testing and fittings, and rental events, ensuring educators have the tools and assistance required to cultivate thriving music programs. Additional duties as assigned. About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. Why Join Us: Meaningful Mission: Make a tangible difference by contributing to a mission that celebrates the transformative power of music education. Endless Opportunities: Explore a dynamic and supportive work environment where your contributions are valued and recognized, with ample opportunities for growth and development. Passionate Community: Join a passionate community of music enthusiasts dedicated to making a positive impact in the lives of students and educators alike. Company Perks: Quick Reference Benefits include Dental, Vision, Medical, and Mental Health Services. Meaningful assistance programs like professional development and 401k with employer contribution. Paid time off includes sick and vacation time. Employee gear discounts and Gig Leave. Company vehicle Making a difference through volunteer community and charitable events. To Serve Our Educators and Join Our Team Minimum Requirements: Bachelor's degree in Music Education, Music Performance, Music Business, or Jazz Studies, or related discipline or equivalent experience Demonstrated knowledge of Band and/or Orchestral instruments, with previous experience being advantageous. Exceptional communication, presentation, and interpersonal skills, coupled with a genuine passion for music education. Proficiency in Microsoft Office suite, particularly Excel. Ability to travel, possessing a valid state driver's license and automotive insurance. Capable of lifting and/or moving up to 50 pounds. Flexibility in scheduling, including availability for evening work. What Really Excites Us Preferred Requirements: Previous experience working with educators and/or within the music industry. Fluency in Spanish, enabling effective communication with Spanish-speaking individuals. Ready to Make a Difference? If you're passionate about music education and eager to embark on a fulfilling journey where your impact can be felt, we invite you to join us at Music & Arts. Apply now and become a part of a team that is shaping the future of music education! Why Music & Arts? Here's just some of the rewards: Pay Rate: $40,000 - $55,000 annually plus commission depending on location, background, and experience. This position also includes a company vehicle. For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations. Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐************ ext. 2862 or by sending an email to ***************************.
$40k-55k yearly 21h ago
Service Representative
Thompson Safety 4.7
Indianapolis, IN jobs
Our Service Representatives are the essential connection to our valued customers; they are responsible for servicing and growing an assigned territory while exceeding customer expectations with transparency & urgency. Service Representatives also assist Account Executives in their territories to maximize the growth of the company. In this role, you'll: Establish relationships with customers through scheduled service visits, while achieving your goal of upselling products & services to each business in your territory. Build a team environment with the Account Executives in your branch by sharing sales leads for new business opportunities. Be hands-on installing new products at customer locations as you educate them on the features and benefits Thompson Safety brings to their organization. Develop new skills through educational programs throughout the Company as well as vendor supported training. Achieve First Aid and CPR certification and in some states, obtain your Fire Extinguisher Inspection License. At a minimum we'd like you to have: High School Diploma or GED. Experience in customer service and/or entry level sales. Ability to connect with customers and motivation to help them solve their first aid, safety & fire protection needs. Team player, willing to go above and beyond to achieve success with your location and the company overall. A valid driver's license and ability to pass a drug and background check. It's preferred if you have: College degree. Basic understanding of OSHA standards. Strong ability to utilize technology to increase the customer experience. Adequate skills with Microsoft products like Outlook/Email, Teams, Excel. You'll love: Base salary, monthly commission, and quarterly bonuses. Cell phone stipend. Excellent medical, dental, vision & disability coverage. 401(k) program with employer match and immediate vesting! Paid Time-Off & Paid Holidays. On-the-job PAID training program & career advancement. About Us: At Thompson Safety, our mission is to disrupt the first aid, safety, and fire protection industry through better service, adopting today's technology and consistently servicing our customers with a customer-centric attitude. As we continue to reach scale in our next chapter of growth, we are looking for ambitious employees to help drive our goal of becoming the first aid, safety, fire protection, and life safety service provider of choice in North America.
$23k-33k yearly est. 1d ago
Legal Customer Presentation Expert
RELX Inc. 4.1
Dayton, OH jobs
Are you passionate about building and delivering compelling sales presentations? Do you thrive at the intersection of law, technology, and strategy - and want to help shape how the legal industry engages with innovation? About our Team: LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role As a Legal Customer Presentation Expert, you will build compelling, persuasive and customer-specific sales presentations. This role requires 5+ years of sales with a track record of success. Responsibilities: + Customizing story and visuals for compelling sales presentations + Collaborating with sales to ensure presentations are customized for each sales and customer situation and align with brand standards + Transforming complex ideas into clear, concise, and visually engaging slides + Staying updated on design trends and best practices to enhance presentation effectiveness and engagement + Revising, customizing and editing customer sales presentations based on feedback and evolving sales needs + Building and maintaining deep product expertise and understanding our product roadmap and company vision + Participating in curriculum design, instructional design, content writing and course development across various formats such as live instructor-led workshops, webinars, office hours, on-demand workshops, eLearning, videos, certification exams, and toolkits Requirements: + Has a Juris Doctor (JD) - required + Has at least 2 year of practicing or teaching law + Has 5+ years of experience, preferably spanning law, business development, or sales + Have superb storyteller and presentation skills and the ability to deliver clear, compelling narratives + Have strong visual communication skills for building executive-level presentations. + Have impressive years of sales + Have a strong understanding of the sales process + Have the ability to work cooperatively in a team environment and across the organization to achieve team and organizational goals + Be able to think strategically, tactically, and analytically + Have experience with core Office 365 applications (i.e. Word, Excel, Outlook, PowerPoint, Teams) + Have proven project management, time management, and organizational skills + Have great oral and written communication skills as well as presentation skills both in-person and virtual Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business: LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Ohio $80,700 - $134,600. U.S. National Base Pay Range: $84,900 - $141,600. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $84,900 - $141,600. Base Pay Range for IL is $89,200 - $148,700. Base Pay Range for Chicago, IL is $93,400 - $155,800. Base Pay Range for MD is $89,200 - $148,700. Base Pay Range for NY is $93,400 - $155,800. Base Pay Range for New York City is $97,700 - $162,800. Base Pay Range for Rochester, NY is $80,700 - $134,600. Base Pay Range for OH is $80,700 - $134,600. This job is eligible for an annual incentive bonus. Application deadline is 01/15/2026. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
$46k-91k yearly est. 7d ago
Customer Service Specialist - General Services
Global 4.1
Beachwood, OH jobs
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is intended as a hybrid position, working part of each week on campus, and partially remote. GENERAL PURPOSE OF THE JOB: The Customer Service Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle. This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable. The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards. Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates. Review customer purchasing documents and submit to Legal via Outlook for compliance validation. Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements. Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy. Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner. Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling. Monitor order fulfillment to ensure timely shipping and billing. Process product returns by collecting necessary details and securing proper approvals. Identify discounted orders and apply discounts as applicable. Issue credit memos within three business days of receiving necessary approvals. Maintain a customer service error rate of no more than 1%, striving for zero. Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing. Stay informed and compliant with company policies and operational procedures. Build and sustain professional relationships with internal departments, Sales Reps, and external customers. Complete special projects and reports with a high degree of accuracy and timeliness. EDUCATION: Bachelor's degree in Business, or equivalent experience and/or training required EXPERIENCE: A minimum of 2-4 years of customer service experience Office/Business support background with 3+ years experience in a high-paced office environment. Should have prior experience working in a team environment OTHER SKILLS AND ABILITIES: Customer Service background with 2+ years experience in a high paced office environment SAP experience preferred Basic computer skills Ability to calculate figures and amounts such as discounts and percentages Ability to solve problems Possess excellent verbal and written communication skills Must have excellent phone skills Must be well organized and keep clear concise records Proactive and look for areas of improvement The high degree of flexibility and ability to multitask Must be a team player and possess a “can do” attitude Analytical abilities (recognize errors, evaluate trends, anticipate difficulties) Excellent communication skills with the ability to read, write and communicate fluently in English The salary range for applicants in this position generally ranges between $46,000 and $57,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
$46k-57k yearly Auto-Apply 60d+ ago
Nutrition Services Specialist (for family child care)
Child Care Resource Center 4.1
Lorain, OH jobs
Job Description ABOUT THE PROGRAM The Child and Adult Care Food Program (CACFP) for Family Child Care supports licensed family child care providers in serving nutritious meals and snacks to children in their care. Through federal reimbursement, training, technical assistance, and guidance on regulatory compliance, CACFP helps providers improve the quality of their child care environments, promote healthy eating habits, and ensures children receive balanced meals that support healthy development. Effective delivery of the CACFP requires regular use of technology for data entry, communication, reporting, and documentation to ensure adherence to all state and federal regulations. POSITION SUMMARY Child Care Resource Center is a fast growing, North Central Ohio based, resource and referral agency dedicated to teamwork and superior customer service. To continue our growth, we are searching for a motivated individual to initiate relationships with child care home businesses. The CACFP Specialist fulfills these primary roles to meet the requirements of this federal program - operations/monitoring, data collection and business growth for small, licensed family child care home businesses.The position includes a combination of field work, home visits, and office or remote-based responsibilities. Duties ESSENTIAL JOB FUNCTIONS: Monitor, analyze and maintain information collected and make recommendations for CACFP improvements -Maintain systems/procedures for the CACFP program -Verification of data accuracy -Process child applications, menu compliance and support -Track child attendance as it relates to food served and the monthly claims Develop and host on-boarding process for new CACFP family child care home businesses Work with an assigned caseload of homes, ensuring that they are successful and claiming monthly. Create and implement weekly, monthly and annual strategies to ensure compliance and program success Work closely with your caseload to identify and brainstorm strategies to improve program success, nutritional programming and overall business stability. Contribute improvements in techniques affecting CACFP operations. Create a climate in which people want to do their best. Can motivate team or caseload and make each individual feel his/her work is important Oversee monthly CACFP claim using custom software and report any findings to supervisor Train and provide ongoing technical assistance to CACFP family child care home businesses on CACFP program operations using methods that meet provider needs Perform CACFP caseload quality audits on a monthly basis Identify corrective action issues and document, monitor and follow up to ensure corrections have been made Monitor participating family child care home businesses onsite for compliance with federal CACFP requirements Assist supervisor with annual CACFP application and audit processe Maintain CRM database with accurate information and work to increase leads to improve recruitment efforts Monitor marketing/recruitment campaigns for effectiveness and reach Problem solves using new and innovative ideas with the goal of creating great customer experience Assuming other responsibilities as assigned by supervisor. Identify innovative strategies to make 212 degrees your personal target Requirements QUALIFICATION: Associates Degree (Bachelor Degree preferred) business or school food program administrator experience Restaurant management experience At least 3 years of experience with Ohio's CACFP program This role requires strong proficiency with technology, as the CACFP for Family Child Care is moving toward a paperless system for reporting, documentation, and communication. Reliable transportation - insured.This position requires frequent travel to support family child care providers across the service area Excellent written and oral communication, data management, and organization skills Professionalism and a commitment to maintaining high standards in all interactions and responsibilities are essential for this role Ability to relate to a broad spectrum of community organizations, child care providers. Recognizes the importance of teamwork Nice To Haves Previous experience as a sponsor specialist in Ohio Benefits Benefits: The role will start as a part-time position (30 hours per week) and is expected to expand to full-time status within 12 months. Benefits: Medical (CCRC pays 70%), Life (paid by employer), 403b Retirement, Sick Leave, Vacation Time Hybrid work schedule available after 3 months (onboarding process)
$38k-63k yearly est. 30d ago
Ace Customer Service Associates
IGA 3.5
Evansville, IN jobs
Main responsibilities of an Ace customer service associate. Have a general knowledge of the following: Paint Electrical Plumbing Lighting Power Tools Making Keys Replacing Screens DIY Projects • Give “Superior Guest Service” and hold your associates accountable to providing service at this same level. Requirements: May be asked to carry 50 lbs. for a length of 20 feet May need to be able to push 50 lbs. May need to be able to pull 50 lbs. Must be able to bend, squat, climb and lift objects overhead Must be able to tolerate temperature differentials Must be able to work nights, holidays and weekends Customer Service Skills Benefits: Benefits are offered to all Full-time employees. Full-time benefits include: Health, dental and vision insurance, Long and Short Term Disability, Individual and Family Life Insurance, Medical Bridge Insurance, Cancer Insurance, Paid Vacation and Paid Holidays, Retirement benefits through our Employee Stock Ownership Plan, Flexibile Scheduling, and Advancement Opportunities. Benefits Flexible schedule Health insurance Dental insurance Vision insurance Life insurance Disability insurance Referral program Paid training Other
$22k-29k yearly est. 60d+ ago
Juris Customer Success Consultant
RELX Inc. 4.1
Dayton, OH jobs
Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the role In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients. Responsibilities: · Customizing and implementing appropriate applications and solutions for external clients · Analyzing client needs and participating in the design of business process requirements · Translating business requirements into off-the-shelf and customization specifications · Testing, documenting, and training client personnel on functional and business applications software · Guiding others in resolving complex issues in specialized area based on existing solutions and procedures Requirements: · Be able to anticipate potential objections and influences others to adopt a different point of view · Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services · Be able to work on your own with guidance in only the most complex situations · Have the ability to train and mentor junior staff · Be an expert of own discipline for clients · Be able to solve complex problems; takes a broad perspective to identify innovative solutions Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
$63.8k-106.4k yearly 7d ago
Client Services Representative
Bertelsmann 4.6
Shepherdsville, KY jobs
The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order management, inventory updates, and customer support for both international and domestic clients. YOUR TASKS * Create deliveries daily and monitor order processing. * Monitor stock availability to ensure timely order clearance. * Support account and purchasing team to troubleshoot order issues. * Manage inventory updates, promotional planning, customer return cases, and inbound planning. * Coordinate return shipments (e.g., create return labels). * Communicate with customers on order status and expected delivery dates. * Prepare and maintain status reports for client, management, and internal communications. * Oversee customer accounts to ensure SLAs are met. * Assist the Account Manager in providing data, advice, and resolving problems. * Continuous involvement and support with departmental process improvements * Participate in business reviews with the customer. * Work closely with operations to ensure program requirements are met. YOUR PROFILE * At least two years of Customer Service Experience * At least 2 years using Microsoft Office; intermediate to advanced level experience in Excel required * High School Diploma or equivalent * Must display initiative and flexibility to work in a fast-paced, changing environment WE OFFER * Medical, Dental, Vision, Life Insurance, and Disability Pay. * 401(k) with company matching up to 6%. * Paid Time Off, including paid holidays. * Flexible Spending Accounts. * Voluntary benefits such as legal and financial assistance, pet insurance, and more. * Employee Assistance Program. * Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. * Commuter benefits. * Employee engagement activities.
$23k-35k yearly est. 1d ago
Customer Service Associate
Scene 75 Entertainment Center LLC Clevel 3.7
Brunswick, OH jobs
Job DescriptionCustomer Service Associate Position Type: Part Time Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than an industry leader; it's a dynamic workplace where joy and excellence converge. Actively involved in creating vibrant amusement park locations, we are the force behind superior entertainment experiences and lasting success. With a proud portfolio of unparalleled FEC brands, we ensure unforgettable moments at every location. Our commitment to safety, trust, and pride in our work creates a warm and inclusive environment where guests are treated like friends. At Five Star Parks & Attractions, we embrace empathy, acknowledge possibilities for all, and celebrate the unique payoff for each individual guest. Join us in a workplace that's not only safe & secure but also FUN, where every day is a joyful adventure. Job Summary: Customer Service Associates at Scene 75 are friendly, upbeat individuals with a desire to help guests have fun! We are looking for someone who brings a fun energy to the environment, that is outgoing, loves meeting new people, and is not afraid to step outside of their comfort zone. Customer Service Associates operate all of our entertainment attractions and are responsible for the bulk of guest interaction. Key Responsibilities: Operates attractions while following all safety expectations Anticipates and solves any guest issues, with or without assistance Communicates clearly with guests and team members Engages guests often to ensure a positive and lasting experience Keeps surrounding area neat, tidy, and clean. Stays organized and aware of party schedules to execute successfully booked events Answers any basic questions about the facility including pricing, directions, duration of game play etc. Embodies the core values of Sharing Fun, Putting People First, Pursuing Excellence, and Creating Lasting Memories Requirements: Position requires consistent activity, such as walking, bending and lifting Must be able to work holidays and weekends Employment may require background check Must be 16 years or older Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. APPLY NOW!
$25k-32k yearly est. 28d ago
Client Relations Specialist
Global 4.1
Beachwood, OH jobs
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service. Duties and Responsibilities: Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff Experience and Education: 1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
$56k-66k yearly Auto-Apply 60d+ ago
Service Representative
Thompson Safety, LLC 4.7
Indianapolis, IN jobs
Responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency. Service Representatives will build their territory with Account Executives to maximize the growth of the company. Supervisory Responsibilities: None Essential Job Functions: Assists the Company in developing new business opportunities through cold calls and leads. Establishes a line of contact and comfort level between the customer and our company staff. Maintains contact with customers through sales calls and scheduled service frequency. Develops new and existing skills through educational programs with both Company provided and vendor supported training. Assists in Company marketing programs/initiatives. Contacts potential customers to initiate the sales process. Observes and benchmarks other Service Representatives and Sales Executives to establish and replicate best practices. Consistently introduces and implements new products and service to assigned accounts. Achieves and Maintains First Aid and CPR Certification and Fire Extinguisher Inspection License. Performs other related duties as assigned. Experience & Qualifications: High School Diploma or GED required. College degree preferred. Familiar with codes, products attributes, and procedures within the safety field. Has a general awareness of business, financials, sales, and safety principles. Strong ability to utilize technology to increase the customer experience. Adequate skill with Microsoft products such as Word, Excel, and Outlook. Professional certification may be in some areas. Maintain a valid driver's license and ability to pass a drug and background check. Physical Requirements: Regularly required to stand, walk, talk, hear and have full use of hands. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to operate a motor vehicle and travel daily. We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$23k-33k yearly est. Auto-Apply 32d ago
Client Success Specialist
Hearst 4.4
Cincinnati, OH jobs
WLWT-TV the NBC affiliate in Cincinnati OH is looking for a Client Success Specialist to assist the sales team. You will work with the sales team on processing advertising contracts, obtaining creative materials, generating support materials for sales team, and coordinating the scheduling and launch of advertising campaigns. You will report to the Local Sales Manager. This career opportunity is a great way to get your foot in the door at a respected TV station and begin a career with Hearst Television, an industry-leading television station group. Responsibilities Enter and maintain local orders including electronic transfer and maintenance of all MediaLine/WOCentral orders to WideOrbit Help develop sales proposals, advertising packages and client presentations Create supportive marketing materials for sales department Communicate with our teams (sales, production, finance) and external clients on performance and delivery of campaigns Prepare proposals based on account executive direction Facilitate progress on several sales projects Work cooperatively with managers, co-workers and clients to deliver a high-level of service Requirements Must have computer and software experience Proficient in Microsoft Excel (can maintain complex spreadsheets) Can deal with the stresses and pressures of time-sensitive projects associated with advertising sales Keen on learning new systems promptly and thoroughly Strong verbal and written communication skills are necessary Must be focused and organized Previous commercial television experience preferred Must take pride in work, respond to instruction well, thrive in a fast-paced environment, and perform at a high-level; in person work required Related military experience will be considered Diversity Statement At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve. Benefits Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits. Medical | Dental | Vision 401(k) matching Emotional Wellness Support Paid Time Off Paid Parental Leave LGBTQ+ Health Services Additional benefits to meet your and your family's needs
$20k-25k yearly est. Auto-Apply 60d+ ago
Technical Product Resolution Specialist
Global 4.1
Beachwood, OH jobs
GENERAL PURPOSE OF THE JOB: The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines. ESSENTIAL DUTIES & RESPONSIBILITIES: Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards. Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers. Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed. EDUCATION: Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable. EXPERIENCE: One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred. OTHER SKILLS AND ABILITIES: Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products. Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
$46k-79k yearly est. Auto-Apply 60d+ ago
Guest Services Representative | Part-Time | Lexington Sporting Club
Oakview Group 3.9
Lexington, KY jobs
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Employee is assigned to the Guest Experience Department and may receive direction, guidance, and support from the department via supervisors, managers, and the GM. Primary responsibilities will be to welcome guests to the event, review and validate tickets upon entry, direct/escort guests to their seats in an efficient and professional manner, answer questions, and proactively engage with guests. This role will pay an hourly wage of $14. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline About the Venue Founded in 2021, Lexington Sporting Club is an American professional soccer team based in Lexington, KY. The soccer complex off Athens-Boonesboro Road near I-75 is scheduled to open in August 2024 in time for the organization's first USL Super League season. Responsibilities * Processes in a timely and professional manner the validation of each guest's ticket. * Assists guests as they enter the facility, directs them to their assigned seat/seating area, and intervenes in resolving patron-seating issues. * Monitors perimeter doors/gates of the facility to prevent unauthorized, non-ticketed individuals from gaining access to the event. * Provides guests with general information concerning the event and related general services i.e., concession stands, restrooms, first aid etc. * Monitors the aisles to maintain fire code safety regulations involving pedestrian access and movement. * Guides guests to exits and/or provide other instructions or assistance in the event of an emergency or evacuation. * Acts as the first-line contact in dealing with guest requests and assistance. * Responsible for opening and closing curtains in the respective vomitories as related to the event. * Distributes programs and other promotional brochures as needed. * Engages each guest in order to provide the best overall experience for our guests. * Performs other general customer service duties as required. Qualifications * Must have a general knowledge of public assembly operations. * High School Diploma or equivalent. * Must have strong interpersonal and problem solving skills. * Must demonstrate the ability to work well under stress and exercise good judgment, diplomacy, courtesy and tact under all circumstances. * Must be willing to work flexible hours, nights, weekends and holidays when required. * Must be comfortable around heights, strobe lights, pyro, haze, and very loud noises. * Must be willing to rotate to various positions within a shift. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$14 hourly Auto-Apply 52d ago
Guest Services Representative | Part-Time | Lexington Sporting Club
Oak View Group 3.9
Lexington, KY jobs
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Employee is assigned to the Guest Experience Department and may receive direction, guidance, and support from the department via supervisors, managers, and the GM. Primary responsibilities will be to welcome guests to the event, review and validate tickets upon entry, direct/escort guests to their seats in an efficient and professional manner, answer questions, and proactively engage with guests. This role will pay an hourly wage of $14. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline Responsibilities Processes in a timely and professional manner the validation of each guest's ticket. Assists guests as they enter the facility, directs them to their assigned seat/seating area, and intervenes in resolving patron-seating issues. Monitors perimeter doors/gates of the facility to prevent unauthorized, non-ticketed individuals from gaining access to the event. Provides guests with general information concerning the event and related general services i.e., concession stands, restrooms, first aid etc. Monitors the aisles to maintain fire code safety regulations involving pedestrian access and movement. Guides guests to exits and/or provide other instructions or assistance in the event of an emergency or evacuation. Acts as the first-line contact in dealing with guest requests and assistance. Responsible for opening and closing curtains in the respective vomitories as related to the event. Distributes programs and other promotional brochures as needed. Engages each guest in order to provide the best overall experience for our guests. Performs other general customer service duties as required. Qualifications Must have a general knowledge of public assembly operations. High School Diploma or equivalent. Must have strong interpersonal and problem solving skills. Must demonstrate the ability to work well under stress and exercise good judgment, diplomacy, courtesy and tact under all circumstances. Must be willing to work flexible hours, nights, weekends and holidays when required. Must be comfortable around heights, strobe lights, pyro, haze, and very loud noises. Must be willing to rotate to various positions within a shift. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. Options Share this job with your Network.Email this job to a friend.Refer this job to a friend. We apologize for the inconvenience. The "Share" function is not working properly at this time. Please refresh the page and try again later. We appreciate your excitement about this opening! Share on Social Media!
$14 hourly Auto-Apply 60d+ ago
Guest Experience Representative | Part-Time | Rupp Arena
Oak View Group 3.9
Lexington, KY jobs
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Employee is assigned to the Guest Experience Department and reports to part-time Supervisors who report to the Guest Experience Manager. The Guest Experience Coordinator of the department via the sections chain of command supervises all personnel. Primary responsibilities will be to welcome guests to the event, review and validate tickets upon entry, direct/escort guests to their seats in an efficient and professional manner, answer questions, and proactively engage with guests. This role pays an hourly rate of $14.00. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Processes in a timely and professional manner the validation of each guest's ticket. Assists guests as they enter the facility, directs them to their assigned seat/seating area, and intervenes in resolving patron-seating issues. Monitors perimeter doors of the facility to prevent unauthorized, non-ticketed individuals from gaining access to the event. Provides guests with general information concerning the event and related general services i.e., concession stands, restrooms, first aid etc. Monitors the aisles to maintain fire code safety regulations involving pedestrian access and movement. Guides guests to exits and/or provide other instructions or assistance in the event of an emergency or evacuation. Acts as the first-line contact in dealing with guest requests and assistance. Responsible for opening and closing curtains in the respective vomitories as related to the event. When serving as an escalator attendant, the responsibility is to monitor the actions of the public in and around the escalator to insure proper operation/utilization and to maintain crowd control at the respective entry and exit points of the escalator. Distributes programs and other promotional brochures as needed. Engages each guest in order to provide the best overall experience for our guests. Performs other general customer service duties as required. Qualifications Must have a general knowledge of public assembly operations. High School Diploma or equivalent. Must have strong interpersonal and problem solving skills. Must demonstrate the ability to work well under stress and exercise good judgment, diplomacy, courtesy and tact under all circumstances. Must be willing to work flexible hours, nights, weekends and holidays when required. Must be comfortable around heights, strobe lights, pyro, haze, and very loud noises. Must be willing to rotate to various positions within a shift. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$14 hourly Auto-Apply 4d ago
Guest Services Representative | Part-Time | Lexington Sporting Club
Oak View Group 3.9
Lexington, KY jobs
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Employee is assigned to the Guest Experience Department and may receive direction, guidance, and support from the department via supervisors, managers, and the GM. Primary responsibilities will be to welcome guests to the event, review and validate tickets upon entry, direct/escort guests to their seats in an efficient and professional manner, answer questions, and proactively engage with guests. This role will pay an hourly wage of $14. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline Responsibilities Processes in a timely and professional manner the validation of each guest's ticket. Assists guests as they enter the facility, directs them to their assigned seat/seating area, and intervenes in resolving patron-seating issues. Monitors perimeter doors/gates of the facility to prevent unauthorized, non-ticketed individuals from gaining access to the event. Provides guests with general information concerning the event and related general services i.e., concession stands, restrooms, first aid etc. Monitors the aisles to maintain fire code safety regulations involving pedestrian access and movement. Guides guests to exits and/or provide other instructions or assistance in the event of an emergency or evacuation. Acts as the first-line contact in dealing with guest requests and assistance. Responsible for opening and closing curtains in the respective vomitories as related to the event. Distributes programs and other promotional brochures as needed. Engages each guest in order to provide the best overall experience for our guests. Performs other general customer service duties as required. Qualifications Must have a general knowledge of public assembly operations. High School Diploma or equivalent. Must have strong interpersonal and problem solving skills. Must demonstrate the ability to work well under stress and exercise good judgment, diplomacy, courtesy and tact under all circumstances. Must be willing to work flexible hours, nights, weekends and holidays when required. Must be comfortable around heights, strobe lights, pyro, haze, and very loud noises. Must be willing to rotate to various positions within a shift. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$14 hourly Auto-Apply 4d ago
Guest Services Representative | Part-Time | Lexington Sporting Club
Oak View Group 3.9
Lexington, KY jobs
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Employee is assigned to the Guest Experience Department and may receive direction, guidance, and support from the department via supervisors, managers, and the GM. Primary responsibilities will be to welcome guests to the event, review and validate tickets upon entry, direct/escort guests to their seats in an efficient and professional manner, answer questions, and proactively engage with guests. This role will pay an hourly wage of $14. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline About the Venue Founded in 2021, Lexington Sporting Club is an American professional soccer team based in Lexington, KY. The soccer complex off Athens-Boonesboro Road near I-75 is scheduled to open in August 2024 in time for the organization's first USL Super League season. Responsibilities Processes in a timely and professional manner the validation of each guest's ticket. Assists guests as they enter the facility, directs them to their assigned seat/seating area, and intervenes in resolving patron-seating issues. Monitors perimeter doors/gates of the facility to prevent unauthorized, non-ticketed individuals from gaining access to the event. Provides guests with general information concerning the event and related general services i.e., concession stands, restrooms, first aid etc. Monitors the aisles to maintain fire code safety regulations involving pedestrian access and movement. Guides guests to exits and/or provide other instructions or assistance in the event of an emergency or evacuation. Acts as the first-line contact in dealing with guest requests and assistance. Responsible for opening and closing curtains in the respective vomitories as related to the event. Distributes programs and other promotional brochures as needed. Engages each guest in order to provide the best overall experience for our guests. Performs other general customer service duties as required. Qualifications Must have a general knowledge of public assembly operations. High School Diploma or equivalent. Must have strong interpersonal and problem solving skills. Must demonstrate the ability to work well under stress and exercise good judgment, diplomacy, courtesy and tact under all circumstances. Must be willing to work flexible hours, nights, weekends and holidays when required. Must be comfortable around heights, strobe lights, pyro, haze, and very loud noises. Must be willing to rotate to various positions within a shift. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. Options Share this job with your Network.Email this job to a friend.Refer this job to a friend. We apologize for the inconvenience. The "Share" function is not working properly at this time. Please refresh the page and try again later. We appreciate your excitement about this opening! Share on Social Media!
$14 hourly Auto-Apply 60d+ ago
Hotel Reservations (GSCA)
Full House Resorts 3.2
Rising Sun, IN jobs
Essential Job Functions: Provide superior service to all customers. Answer and assist all calls presented within the Guest Services, PBX and Front Desk areas. Accurate reservations input into property reservations system. Accurate checking in and checking out/posting of hotel guests. Responsible for the daily maximization and occupancy and rate goals. Responsible for assigning casino patrons to the correct promotion or event blocks along with the appropriate number of entries. Responsible for accurate data entry into all hotel and casino systems. Complete daily reports and checklists. Deliver/sort mail; bulk mailings. Notify the Hotel Supervisor of any inventory shortages with room blocks or event blocks. Assist in baggage and coat check customer service. Greet group guests visiting the property. Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.) Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy. Other Job Functions: Perform miscellaneous duties as assigned. Maintain complete knowledge of departmental policies, procedures and service standards. Job Qualifications: Experience Required: Guest Service Center Agent or similar experience. Education Required: High school diploma or equivalent. Skills, Knowledge and/or Abilities Required: Professional and positive demeanor. Excellent customer service skills, outstanding verbal and written skills, detail oriented. Ability to communicate clearly and accurately with all external & internal customers. Must be able to work weekends, evenings and holidays. Knowledge of hotel and casino system helpful. Able to prioritize tasks and adapt to change as necessary. Strong computer skills. Licenses, Certifications, Bonding, and/or Testing Required: Indiana Gaming Commission Occupational License - Level 2. Other Specialized Requirements: Must be able to pass Rising Star Hotel Comping Test.
$28k-32k yearly est. 30d ago
Operations Staff | Part-Time | RiverPark Center
Oak View Group 3.9
Owensboro, KY jobs
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Under the direction of the Operations Manager the Part-time Operations Staff is responsible the event setups and changeover of the Center on an event-to-event basis to ensure complete adherence to the event schedule as-well-as tenant contractual specifications and requirements. Also, assist with cleaning of the Center to help maintain the cleanliness of the building. This role will pay an hourly wage of $15. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline Responsibilities Actively participate in the completion of facility-wide event setups and conversions Develop a wide array of specialized changeover skills, including setting up and breaking down risers, chairs, tables, and stages. Assist with overall cleaning of the building to ensure readiness for events. Provide housekeeping services during events. Perform related duties and responsibilities as required. Qualifications Must be 18 years or older at the time of application. Exhibit willingness to work a flexible schedule consisting of nights and weekends. Work effectively in a heavily team-based environment. Be reliable, honest, dependable, and punctual. Possess knowledge of basic hand tools and their uses Essential Physical Functions: Ability to lift up to 50 pounds, capable of occasionally performing heavy manual labor. Ability to climb portable and fixed ladders up to 20 feet, access remote areas of the facility, work with hand and power tools, and communicate via portable radio. Ability to work with and around water and ice and to work at or below freezing temperatures for extended periods of time. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$15 hourly Auto-Apply 60d+ ago