Systems Engineer, Client Engineering
Austin, TX jobs
Our team owns the Client Management Systems, Application infrastructure, and Collaboration tools globally for Amazon. We build complex multi-platform solutions that help our customers get more done whilst improving their user experience. We are looking for Systems Engineer with a mac OS-focused infrastructure and development background. We are using AWS products to evolve traditional enterprise tools and services at a large scale. If you are passionate about AWS and have experience automating large-scale mac OS infrastructure deployments, keep reading.
In this role, you and your team will directly influence the mac OS end-point management at Amazon. You will use native AWS services, external 3rd party services and DevOps patterns to manage a growing fleet of mac OS client devices. We are looking for a motivated team member to deliver results to our customers. This is a hands-on position where your daily activities will range from new system development to supporting the customers that depend on your services. You will use AWS products and DevOps patterns to build the next generation of mac OS-based management tools.
Key job responsibilities
· Contribute to automation efforts for a team advancing a service ownership culture with a primary focus on the mac OS clients
· Embrace the AWS ecosystem and drive innovation on top of it
· Instill a culture that drives DevOps, holds a high-quality bar with code reviews, drives automation efforts to empower, and removes barriers for your team
· Translation of complex functional and technical requirements into detailed architecture and design
· Working with others on the engineering team to participate in day-to-day development activities, contributing to architecture decisions, participating in designs, design reviews, and implementation.
· Build services that can scale across hundred of thousands clients used by Amazonians worldwide
· Deliver quality features on-time and on-budget and execution against project plans and delivery commitments.
· Maintain current technical knowledge of rapidly changing technology, always on the lookout for new technologies, and work with management and development teams to evolve current processes.
A day in the life
Review change requests and prioritize OS configuration tasks. Attend team meetings to discuss ongoing projects and challenges. Test new configurations in sandbox environments, documenting issues and collaborating with the security team. Prepare and execute deployment plans, starting with non-critical systems. Monitor deployments, troubleshoot issues, and make necessary adjustments. Respond to urgent configuration problems as they arise. Stay updated on OS patches and maintain accurate documentation. Prepare reports on deployment progress and plan future rollouts. Balance proactive improvements with reactive problem-solving to ensure optimal system performance. Continuously update knowledge and skills to keep pace with evolving OS technologies.
BASIC QUALIFICATIONS- 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience
- Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience
- Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
- Experience in systems engineering
- Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent
- 5+ years of engineering work managing large-scale services experience
PREFERRED QUALIFICATIONS- Knowledge of TCP/IP and networking protocols such as HTTP and DNS
- Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security
- Experience working in 24/7 production environment
- Knowledge of configuration management systems, such as Puppet, Chef, Ansible, or related systems
- 7+ Years mac OS administration at scale
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,000/year in our lowest geographic market up to $207,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Information Technology Assurance Specialist
Los Angeles, CA jobs
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Systems Engineer
Annapolis, MD jobs
MANTECH seeks a motivated, career and customer-oriented Systems Engineer III to join our team in Annapolis Junction, Maryland.
ManTech is currently seeking Systems Engineer III to join our team at Annapolis Junction, MD. We are seeking a Senior Systems Engineer who is a seasoned IT professional responsible for designing, implementing, and a top-level trouble shooter supporting a high-level architecture of an organization's backend infrastructure. You will communicate with other project personnel, Government stakeholders, and senior executives.
Responsibilities include but are not limited to:
Administer and maintain IT infrastructure by utilizing expert-level knowledge of the Linux operating system, along with deep expertise in server administration, virtualization, and cloud platforms like AWS or Azure, to manage the organization's backend systems.
Develop and implement automation solutions through creating scalable automation services using strong scripting and orchestration skills, with proficiency in tools like Python, Bash, and Ansible.
Design and manage system architecture by applying systems engineering principles to design, implement, and manage the high-level architecture of the organization's backend infrastructure.
Ensure network and system security through a strong understanding of networking and security fundamentals, including TCP/IP, firewalls, and VPNs, to protect the organization's infrastructure.
Communicate with stakeholders - Interact directly with government personnel, senior executives, and other project members to discuss technical issues and project status.
Provide technical guidance and troubleshooting as a top-level troubleshooter, addressing technical considerations, problems, and issues for both internal teams and government stakeholders.
Minimum Qualifications:
Bachelor's degree in STEM field or Highschool and 13 years of experience; Associates and 11 years of experience in lieu of degree, a candidate holding a relevant master's degree may be granted 2 years' experience credit for that extra education, a candidate holding a relevant PhD degree may be granted 4 years' experience credit for that extra education.
5 years of position-relevant work experience.
DoD 8570.01-m IAT Level II.
Strong proficiency in scripting and automation, with hands-on experience in Python, Bash, and an infrastructure orchestration tool like Ansible.
Experience in front-end web development to create internal tools and solutions.
Proven background as an Orchestration Engineer or in a similar role focused on building scalable automation services.
Solid grasp of TCP/IP networking, firewalls, VLANs, and VPNs.
Expert-level knowledge of the Linux operating system.
Preferred Qualifications:
Experience with full-stack development, including creating and interacting with databases and APIs.
Knowledge of Infrastructure as Code (IaC) principles, preferably with experience using Terraform.
Familiarity with public cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes).
Proficiency with virtualization platforms such as VMware vSphere or Microsoft Hyper-V.
Exceptional troubleshooting and problem-solving skills, with a talent for systematically diagnosing and resolving complex technical issues.
A foundational understanding of traditional Systems Administration principles
Clearance Requirements:
Must have a current/active TS/SCI
Physical Requirements:
The person in this position must have the ability to perform tasks while stationary 50% of the time at a computer, with specific emphasis on visual acuity for close-range work. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations
IT Desktop Technician -- KAUDC5692873
Painted Post, NY jobs
Schedule: M-F, 8am - 5pm, some flexibility may be required
Interview Process: First Round Phone Screen, Second Round Onsite Interview
Six month anticipated assignment. Possibility of extension based on demand.
Role Overview
The Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware, and infrastructure both in-person and (at times) remotely within the Corning Valley (USA). The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 11 and MS Office suites. Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes.
Daily Tasks (include but are not limited to)
• Active Directory Administration
• Limited support for corporate mobile devices
• Familiarity with cloud applications (Office365, etc.)
• Troubleshooting Cisco VPN connectivity
• Familiarity supporting Citrix connectivity
• Remote connection/utilization
• Asset management skills
• Edge, Google Chrome, various browser(s) support
• Installation/configuration of various Adobe products
• Installation/configuration of Check Point endpoint client software
• Printer/driver troubleshooting & installation
• ServiceNow utilization
• Deployment/configuration of standard IP telephony
• Hardware ordering/deployment
Additional Responsibilities
• Documentation (records) management
• Knowledge base utilization
• Project interaction
• Customer scheduling/follow-ups
• End user equipment moves (disconnect/reconnect)
• Multi-team interaction and/or technical roundtable participation
• Standard device imaging via USB/PXE server(s)
• Smart-Hands tasks/functions outside of standard operational work
Required Skills/Experience:
** • 1+ year Hardware Experience (beyond imaging/deployment) or relevant experience**
• Excellent problem-solving and communication skills
• Proven experience in Windows OS deployment, especially Windows 11
• Basic knowledge of Command Prompt and PowerShell
• Willingness to learn & grow
Required Education:
• Associate's degree (preferred), HS Diploma or GED Minimum Required
Preferred Certifications:
• CompTIA IT Fundamentals
• CompTIA A+
• CompTIA Cloud+
• CompTIA Mobility+
• CompTIA Network+
• CompTIA Server+
Performance Expectations
Performance is measured on a variety of key performance indicators, priority matrix comprehension/adherence, SLA, and customer service. The successful candidate will provide excellent customer service and adhere to all service management principles, documented processes, and team guidelines. This role requires the ability to interact professionally with a diverse group of customers, team members, managers, and subject matter experts in-person. The Corporate Field Services Technician will take ownership of follow-up status and communicate progress regularly to both their customers and leadership (when requested). Excellent communication skills, prompt time-to-resolution/fulfillment, technical knowledge, organizational skills, and multitasking are necessary attributes to meet the expectations of the position.
IMPORTANT Notes
• The initial location of assignment is subject to change at any time given that Field Services operates and travels between various sites to facilitate end-user requests/issues.
o That said, the role may require some light travel as needed for event support and/or remote sites with customers needing assistance.
• The candidate may be considered for future development opportunities within the Service Line and possibly outside of the organization after a period of 1.5 to 2 years in the Field Services role.
Information Technology Security Analyst
Richmond, VA jobs
Our government client is looking for an experienced IT Security Analyst on a hybrid 6+ months renewable contract role in Richmond, VA.
- IT Security Analyst | HYBRID
W2 RATE - $65/hr - $70/hr
Job description:
Individual is able to work without assistance; provides leadership for others; able to manage highly complex work efforts; may have advanced education; has extensive industry experience.
The IT Security Analyst monitors and advises on information security issues related to the systems and workflow at an agency to ensure the internal IT security controls for an agency are appropriate and operating as intended. Coordinates and executes IT security related projects for the agency. Coordinates response to information security incidents. Develops and publishes Information Security policies, procedures, standards and guidelines based on knowledge of best practices and compliance with Commonwealth IT Security policies, standards, and guidelines. Conducts campus-wide data classification assessment and security audits and manages remediation plans. Collaborates with IT management, Internal Audit, and VITA to manage security vulnerabilities. Creates, manages and maintains user security awareness. Conducts security research and keeps abreast of latest security issues. Prepares IT security documentation, including department policies and procedures, agency notifications, Web content, and alerts.
Required/Desired Experience:
12 Years of Individual must have experience working without assistance; providing leadership for others; managing highly complex work efforts. Required
7 Years of Individual must have experience in the IT Security or related field. Required
About Vector:
Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY
************************
“Celebrating 30 years of service.”
Information Technology Specialist
Greensburg, PA jobs
We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq.
What you will be doing:
The Information Technology Specialists (On-Site) will join the talented team at the Greensburg Salem School District. You will provide support to our customers to ensure effective problem identification and resolution of software and hardware tools which include both desktop and laptop computers, mobile devices and printers used throughout the educational institution.
Essential Functions:
New computer setup which includes imaging, software installation, hardware upgrades and troubleshooting. Applies desktop updates, and configuration modifications.
Conducts problem identification and resolution with a focus on help desk ticket resolution.
Develops desktop strategies and configuration alternatives to best meet customer needs.
Architects, create, deploy and maintain standard workstation images for desktops and laptops.
Architects and implements patch distribution management (desktop).
Ensures workstation operation system has the latest security updates (Microsoft and non-Microsoft products), service packs, and manages BIOS & driver maintenance.
Understanding Active Directory group policies and maintaining application groups.
Proven experience in desktop methodologies and best practices.
Ability to interact with customers on the telephone and in person.
Provides ongoing hardware and software support for all technologies.
Addresses help desk tickets efficiently and in a timely manner.
Troubleshoots and resolves technology failures, documenting required changes.
Responsible for managing multiple priorities including tickets, projects and other assigned tasks.
Keeps current with technology trends and changes related to position.
Specific Technology Skills/Experience
PC Security Administration/Update experience.
Active Directory experience.
Mobile device experience.
Microsoft and IOS experience
Qualifications & Educational Requirements
Associate degree in technically related field preferred.
Experience providing computer and network support.
Exceptional written and oral communication skills.
Must possess extensive troubleshooting skills.
Ability to work well in a demanding and fast-paced environment.
Excellent interpersonal skills for both internal and external communications.
Must be able to successfully pass criminal background checks.
Information Technology Specialist
Canonsburg, PA jobs
Who we are:
We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq.
What you will be doing:
The Information Technology Specialists (On-Site) will join the talented team at the Peters Township School District. You will provide support to our customers to ensure effective problem identification and resolution of software and hardware tools which include both desktop and laptop computers, mobile devices and printers used throughout the educational institution.
Essential Functions:
New computer setup which includes imaging, software installation, hardware upgrades and troubleshooting. Applies desktop updates, and configuration modifications.
Conducts problem identification and resolution with a focus on help desk ticket resolution.
Develops desktop strategies and configuration alternatives to best meet customer needs.
Architects, create, deploy and maintain standard workstation images for desktops and laptops.
Architects and implements patch distribution management (desktop).
Ensures workstation operation system has the latest security updates (Microsoft and non-Microsoft products), service packs, and manages BIOS & driver maintenance.
Understanding Active Directory group policies and maintaining application groups.
Proven experience in desktop methodologies and best practices.
Ability to interact with customers on the telephone and in person.
Provides ongoing hardware and software support for all technologies.
Addresses help desk tickets efficiently and in a timely manner.
Troubleshoots and resolves technology failures, documenting required changes.
Responsible for managing multiple priorities including tickets, projects and other assigned tasks.
Keeps current with technology trends and changes related to position.
Specific Technology Skills/Experience:
PC Security Administration/Update experience.
Active Directory experience.
Mobile device experience.
Microsoft and IOS experience
Qualifications & Educational Requirements:
Associate degree in technically related field preferred.
Experience providing computer and network support.
Exceptional written and oral communication skills.
Must possess extensive troubleshooting skills.
Ability to work well in a demanding and fast-paced environment.
Excellent interpersonal skills for both internal and external communications.
Must be able to successfully pass criminal background checks.
System Analyst
Columbus, OH jobs
Business Systems Analyst Opportunity
Columbus, OH (no relocators)
HYBRID - 4 days ONSITE
***NO 3RD PARTIES PLEASE***
We are seeking a highly skilled Senior IT Project Manager / Business Systems Analyst with extensive experience in leading enterprise technology initiatives. The ideal candidate will bring a strong background in cloud platforms, enterprise systems, data analytics, and QA methodologies, combined with proven leadership in Agile and Waterfall environments.
Key Responsibilities
Lead cross-functional teams in the end-to-end systems development lifecycle: requirements gathering, design, development, QA, implementation, and support.
Drive enterprise-level projects including eCommerce platforms, loyalty programs, warehouse management systems (WMS), order management systems (OMS), and product information management (PIM).
Collaborate with stakeholders to define functional and technical requirements, create process flows, context diagrams, and solution documentation.
Manage Agile Scrum teams using Jira, including backlog prioritization, sprint planning, and workflow automation.
Oversee QA strategy and execution, including test case development, UAT coordination, and performance testing.
Implement and support cloud-based solutions on Azure, AWS, and GCP, ensuring scalability and reliability.
Lead data analytics and reporting initiatives using IBM Cognos, SQL, APIs, and ETL tools (Informatica).
Facilitate vendor management, contract negotiations, and third-party integrations.
Provide training and mentorship to business analysts, QA teams, and end users.
Required Skills & Technologies
Cloud Platforms: Microsoft Azure, AWS, Google Cloud Platform (GCP)
Enterprise Systems: Manhattan Active WMS, IBM Sterling OMS, MICROS OPERA CRS, Oracle Transportation Management, ServiceNow, Salesforce Shield
eCommerce & Digital Platforms: commercetools, loyalty program integrations, PIM, OMS, call center systems
Project Management Tools: Jira (administration & automation), Confluence, Microsoft Office Suite, Visio
Data & Analytics: IBM Cognos Reporting Studio, SQL, APIs, ETL (Informatica), JSON, Data Mapping
QA & Testing: Test case scenarios, UAT, performance testing, disaster recovery failover, automation frameworks
Web Technologies: HTML, CSS, JavaScript frameworks, XHTML, JSON outputs
Programming & Scripting: Python (data analysis, automation), C# (legacy modernization)
Methodologies: Agile (Scrum), Waterfall, Business Process Mapping, Gap Analysis
Qualifications
Bachelor's degree in Engineering, Business Technology Management, or related field.
10+ years of experience in IT business analysis and QA leadership.
Strong communication, stakeholder management, and negotiation skills.
Desktop Support
Los Angeles, CA jobs
Salary Range: $60k to $70k
The Customer Support I Technician will provide first-line technical support to customers via phone and email. This role involves diagnosing and resolving basic technical issues, assisting with account management, and ensuring a positive customer experience. The primary focus is on closing issues on first contact and escalating more complex problems to tier 2 support. Experience supporting AV Equipment is required.
Key Responsibilities
Respond to customer inquiries and provide technical assistance for common issues related to hardware, software, and network connectivity.
Assist customers with account setup, password resets, and general troubleshooting.
Document and track customer interactions and solutions in the help desk system.
Escalate complex issues to tier 2 technicians or other departments as needed.
Maintain a high level of customer satisfaction through effective communication and problem-solving.
Process paperwork for new hire onboarding and offboarding, including user account management using MS Active Directory, Office 365, and Exchange Online.
Provide support through assessing and assigning Help Desk requests via telephone email, and chat, ensuring that all trouble tickets are handled in a controlled manner while interfacing with the user community.
Qualifications for the Role
High School Diploma or equivalent.
Strong verbal and written communication skills.
Basic knowledge of computer hardware, software, and networking.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Previous customer service or technical support experience is a plus.
Experience troubleshooting hardware/software issues on MAC, PC, and iPhone.
Familiarity supporting Office 365 services like email, Outlook, Word, and Excel.
Experience with cloud file storage solutions like Dropbox, SharePoint/OneDrive, and Box
Information Technology Technician
Murrysville, PA jobs
Company: Applied Systems Associates
Status: Full time position, available immediately
Job Category: Computer Services
Job Title: IT Technician
About aSa:
aSa is an established company celebrating over 55 years as a software provider. North America's leading supplier of software for the reinforcing steel industry, aSa also provides custom-programming, training, and support for software by Microsoft (Business Central), and Bentley Systems (CAD software)
Our office is located just 13 miles east of Pittsburgh. aSa offers a casual, friendly working atmosphere, as well as a competitive salary with profit sharing, paid vacation, and excellent benefits. Mentoring is available to help with internal advancement. We are an equal opportunity employer. Visit our website at ******* HQ.com
IT Technician
We are seeking an enthusiastic and professional individual to set up, ship/install, maintain and support IT related hardware and software for our customers and in house.
Experience with hardware/software installing and troubleshooting
Microsoft networking experience and a strong technical knowledge of Windows 7 through Windows 11 and Windows 2008R2 Server through 2025 Server operating systems, Core Microsoft Office Suite required
Experience with Microsoft SQL Server, Microsoft 365 Suite, security software, Acronis Cloud backup software is a plus
Position requires excellent communication, multitasking, and organizational skills with an eagerness to learn
Strong interpersonal skills to interact with all levels of management and customers
Ability to manage multiple tasks in a fast-paced environment
Ability to lift and move computer equipment and packages as needed
An IT technical school diploma or IT degree, 0-1 years of relevant work experience, and Microsoft certifications are preferred
Proficiency in Spanish and/or Portuguese is a plus
Forklift certification or experience a plus
Key Responsibilities
Pre-delivery setup and configuration of hardware/software
First-level help desk support for customers and internal staff
In-house PC maintenance and yearly upgrades
Shipping, receiving, and inventory management
Assist with customer implementations and trade show setups
Contact Information: Send your resume and cover letter to ITSEMP@asa HQ.com with ‘IT Technician Application' in the subject line.
Information Technology Specialist
Peabody, MA jobs
We are seeking a dedicated and skilled Field Service Technician to join our team. In this role, you will be responsible for installing, maintaining, and repairing various and computer systems in the field. The ideal candidate will possess a strong technical background and the ability to troubleshoot complex issues effectively. You will work closely with clients to ensure their systems operate efficiently and meet their needs. This includes Client/Server networking expertise. Windows 11 experience. Application and systems' migration.
Responsibilities
Knowledge of desktop Windows 11, server, server upgrades and migrations a must.
Knowledge of Active Directory and user security a must.
Conduct regular inspections of equipment to identify potential problems before they escalate.
Provide technical sales support by advising clients on product upgrades and enhancements.
Qualifications
Proven experience in PC/Server maintenance required.
Experience using precision measuring instruments for diagnostics is a plus.
Technical sales experience is beneficial but not required.
Strong communication skills in English are necessary for effective client interaction.
IT Desktop Technician -- GOSDC5662753
Holland, MI jobs
Shift: 8 am
Duration: 6 months (contract to hire)
Primary work location is in the office area of a warehouse building. However, if equipment issues arise, may need to go onto the warehouse floor (no PPE required).
Position will convert to full-time
Must be able to manage time effectively. Initial training will be provided for a few weeks, after which will need to work independently.
Interviews will be conducted virtually (Eastern Time).
Must have good technical experience (3 - 5years experience required)
The Role: This role provides first-level technical support to the organization's internal users of computer applications, hardware, and network systems. It involves deploying endpoint hardware and software products and services, responding to inquiries regarding system procedures, online transactions, and systems status, and collaborating with other IT teams to resolve issues. The role emphasizes relationship building and developing a comprehensive understanding of site operations to enhance IT service delivery.
Essential Functions:
· Help Desk Support: Monitor the Help Desk ticketing system (e.g., ServiceNow) and provide timely assistance to customers with incidents, events, problems, requests, and projects.
· Issue Documentation: Document issue resolution in the ticketing system to ensure accurate records and knowledge sharing.
· Hardware Deployment: Deploy and set up computers, printers, multifunction devices, scanners, VoIP phones, and mobile devices using tools like Microsoft Endpoint Manager (Intune).
· Connectivity Maintenance: Ensure proper connectivity of all equipment including workstations, servers, phones, mobile devices, printers, scanners, and multifunction devices.
· User Account Setup: Assist in managing end-user accounts, permissions, and access rights using systems like Active Directory and Azure AD, following best practices regarding privacy, security, and regulatory compliance.
· Troubleshooting: Identify, troubleshoot, and resolve basic hardware and software issues with computers and peripheral devices. Escalate complex issues to higher-level support as necessary.
· Performance Monitoring: Monitor the performance of supported devices and report recurring issues to the appropriate support groups.
· Collaborative Support: Work with business partners and other IT support teams to facilitate software and hardware improvements, upgrades, reconfigurations, and/or purchases.
· End-User Assistance: Provide IT services for end users, including visitors within the assigned region.
· Security Support: Assist with resolving basic security-related issues and ensure compliance with enterprise data security standards.
· Knowledge Sharing: Exchange information and knowledge related to IT services with other members of the support team.
· Project Participation: Support the implementation of desktop and server systems in collaboration with other infrastructure and applications teams.
· Asset Management: Participate in network asset management as per documented processes.
· Team Support: Assist application development teams as needed throughout project lifecycles.
· Additional Duties: Perform other duties and special projects as assigned by the team lead.
Minimum Qualifications:
· Certifications: ITIL knowledge preferred. A+, Network+, Microsoft, or other relevant technical certifications are a plus.
· Technical Knowledge: Basic technical knowledge of current systems software, protocols, and standards, including Directory Services, Windows 10/11, Microsoft 365, Cisco VoIP and Networking, mobile communications, and ServiceNow ticketing system.
· Troubleshooting Skills: Basic hands-on software and hardware troubleshooting experience.
· Data Privacy: Knowledge of applicable data privacy practices and laws.
· Team Collaboration: Experience working within a team-oriented, collaborative environment.
· Decision Making: Makes decisions within scope using available relevant data, and seeks guidance when necessary.
· Business Focus: Shows an interest in understanding how the business operates and applies this understanding to improve service delivery.
· Continuous Improvement: Willingness to ask questions and take actions to improve tasks or processes within his/her own scope of work.
· Collaboration: Willing to collaborate effectively within his/her own team and across functional, business, geographic, and cultural boundaries.
· Communication: Ensures written and oral communications are clear and appropriate for the audience.
· Accountability: Accepts responsibility for actions and results, demonstrating drive and self-motivation.
· Change Management: Supports changes within his/her area of work and engages peers and stakeholders constructively.
· Planning & Prioritizing: Able to prioritize work based on dependencies, technology context, and impact to the business, while remaining adaptable to changing circumstances.
Physical Demands:
· Mobility: Regularly required to sit or stand, reach, bend, and move about the facility.
· Lifting: Must occasionally lift/transport up to 50 pounds (PCs)
· Vision: Vision abilities required by this job include close vision.
Work Environment:
· Office Environment: Fluorescent lighting, dust, recycled air, cooling fans, semi-enclosed areas, central heating, seasonal warmer temperatures, and office noise.
· Shop Floor: In locations with a factory or shop floor, exposure to factory/shop environments and machinery.
Senior IT Solutions Analyst (OTM) :: OHIO - ONSITE.
Cleveland, OH jobs
Senior IT Solutions Analyst (OTM)
Duration : 6+ Months
Must-Have Skills
Senior-level OTM design, configuration, agents, workflows, fleet modules.
Advanced PL/SQL development and debugging.
Strong XML and integration experience.
Proven ability to improve OTM performance (database tuning, server analysis).
Experience with fleet operations, transportation, compliance, and optimization.
BI Publisher and Tableau experience.
7+ years of Solutions Design experience.
Bachelor s degree in a technical or business-related field.
Preferred Skills
Experience with OTM Cloud migration.
Oracle ecosystem experience.
Load balancing, patching, upgrades with server/DBA teams.
Capacity planning and system scalability expertise.
Don t Apply If
Your OTM background is primarily support rather than development/configuration.
You lack PL/SQL or XML experience.
You have no logistics/supply chain/manufacturing background.
You cannot work onsite 4 days a week in Beachwood, OH.
Information Systems Administrative
Indianapolis, IN jobs
We have an opening for a "Information Systems Administrative Coordinator" position @ Indianapolis, IN,USA.
Requirement Details:
Job Title: Information Systems Administrative Coordinator
Duration : Long Term
Skills : ERP, BIM
Job Description : This position plays a vital role in InPwr's Information Systems (IS) function. While IT focuses on hardware, networks, and technical support, IS maintains responsibility for managing software platforms, licensing, and system integrations that enable the business to operate effectively.In this role, you will centralize software and license management, act as a key liaison between the business and IT, coordinate triage and incident management with 3rd party vendors, and oversee support and maintenance processes. Your efforts will help reduce project inefficiencies, establish consistent practices across departments, and ensure seamless collaboration with IT, subject matter experts, and other stakeholders.
Position Qualifications:
Software & License Management - Strong knowledge of software asset management (SAM), license tracking, compliance, and renewals.
Systems Administration - Experience managing user roles, permissions, and platform access across multiple applications.
Business Systems Knowledge - Familiarity with construction/engineering software platforms (e.g., Build, Revit, Primavera, Bluebeam, Spectrum, Accubid, etc.).
Integration Awareness - Understanding of how enterprise applications connect and share data (e.g., ERP, BIM, project management systems).
Process Improvement - Ability to identify inefficiencies and streamline workflows through automation or standardized practices.
Collaboration & Communication - Strong ability to act as a liaison between business units, IT, and SMEs; clear communicator with both technical and non-technical audiences.
Project Coordination - Skilled in setting up, maintaining, and documenting systems for new and ongoing projects.
Training & Onboarding Support - Experience working with learning teams to configure onboarding packages and support adoption of tools.
Problem-Solving - Analytical mindset to troubleshoot software-related issues and improve processes.
Attention to Detail - Highly organized in maintaining inventories, lists, and compliance documentation.
Essential Functions:
Organize and maintain an updated inventory of InPwr's application portfolio
Oversee the procurement, tracking, renewal, and compliance of software licenses in coordination with authorized approvers
Administer user roles and permissions across all platforms to ensure proper access control
Coordinate project setup, triage, and support controls within applicable software tools
Develop a deep understanding of platform integrations to support system efficiency - without direct project-level execution
Partner with the Automation team to optimize and streamline workflows
Collaborate with InPwr's IT team on software installations and technical deployments
Assist Learning & Engagement (L&E) to configure program packages and documentation for onboarding initiatives
Engage with business unit subject matter experts (SMEs) across platforms to align best practices and maintain systematic protocols.
If you are interested in the opportunity listed below, please forward your updated resume along with your current contact information, or perhaps you can recommend someone who would be interested in this position.
IT Procurement Specialist - Healthcare (EMR)
Azusa, CA jobs
Job Title: EMR IT Specialist
Pay Range: $27/hour to $29/hour
We are seeking a detail-oriented and proactive EMR IT Specialist to support the creation, maintenance, and optimization of Electronic Medical Record (EMR) access across multiple hospital systems. This role is ideal for a candidate who excels at cross-team collaboration, workflow documentation, and vendor or financial coordination, while thriving in a fast-paced healthcare environment.
Key Responsibilities
Assist with the creation, maintenance, and deactivation of EMR accounts across multiple hospital systems.
Track and prepare EMR account batch submissions to ensure timely provisioning.
Document EMR-related workflows and maintain tracking systems for staff responsiveness and support needs.
Collaborate with clinical and IT teams to troubleshoot access issues and ensure compliance with hospital policies and requirements.
Coordinate follow-ups on pending items and escalate issues to leadership when necessary.
Negotiate with vendors and manage procurement processes to support EMR-related needs.
Oversee invoice management, purchase orders, and financial documentation related to software, services, or equipment.
Qualifications
Strong vendor negotiation, procurement, and cost-management experience.
Proficiency with invoice management, purchase order systems, and financial recordkeeping.
Excellent organizational and analytical skills with the ability to manage multiple priorities effectively.
Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Strong interpersonal and communication skills for collaboration with vendors, finance teams, clinical staff, and internal IT stakeholders.
Proactive problem-solver able to independently identify issues and recommend or implement process improvements.
Ability to work in a fast-paced environment and adapt to shifting priorities.
Senior Oracle Technical Analyst
Cleveland, OH jobs
@ Cleveland,OH ,USA.
Requirement Details:
Job Title: Senior Oracle Technical Analyst
Duration : Long Term
Skills : OIC,SCM, Oracle ERP, PL/SQL and SQL
Job Description :
Bachelor's degree in Computer Science or related field.
6+ years of professional IT experience.
Strong Supply Chain Management (SCM) functional knowledge.
Supplier domain knowledge.
AP / PO knowledge.
End-to-end Oracle ERP implementation experience.
Preferable experience with Oracle Cloud.
PL/SQL and SQL experience - must be able to access, write and execute SQL queries.
Strong data conversion experience - will be identifying the rules for data conversion and supporting the integration between downstream environments.
Excellent communication and interpersonal skills - will be heavily collaborating with cross-functional teams and external vendors.
Plusses:
Experience with Oracle Integration Cloud (OIC)
If you are interested in the opportunity listed below, please forward your updated resume along with your current contact information, or perhaps you can recommend someone who would be interested in this position.
GIS Analyst - Project Lead
Columbia, SC jobs
Migrate Oracle Spatial databased maintained through Geomedia to a SQL database maintained through ESRI Roads and Highways on-premise. This project will include the conversion of the database and a software upgrade.
Daily Duties / Responsibilities:
• Produce digital/hard copy maps in advanced GIS/Mapping applications
• Perform GIS data collection, maintenance and analysis
• Update database tables to reflect changes to the GIS features used in GIS analysis and in mapping as assigned by the supervisor.
• Perform quality control on the new and existing data to maintain correctness and spatial accuracy standards
• Assist in the development and maintenance of procedure manuals
• Completes software/procedures research/testing as assigned by the manager
• Performs related tasks as assigned by the manager.
Required Skills
• 3+ years of experience working with GIS/Mapping software and applications
• 3+ years of experience working with a spatial database
• 3+ years of cartographic experience
• 1+ year of experience with database design
Preferred Skills
• Experience with ARCGIS Pro
• Experience with SQL Database
• Experience with ARCGIS Roads and Highway Extension
• Bachelor's Degree in Geography, Computer Science, GIS, or Physical Science
Systems Engineer II
Sioux Falls, SD jobs
Bring Your Curiosity. Bring Your Grit. Bring Your Technical Superpowers.
At Goal Solutions, we're on a mission to transform the consumer finance industry with smart technology, operational excellence, and talented people. Our company is growing fast - and we're looking for a Systems Engineer II who isn't afraid to lead, take ownership, and push our cloud-first environment forward.
This role is for someone who naturally steps up when the stakes are high… someone who dives into complex issues with confidence… someone who sees problems as puzzles, not obstacles.
IT at Goal: How This Role Fits In
Our IT team is the backbone of Goal Solutions. As the Systems Engineer II, you'll shape the stability, performance, and direction of the systems that support our call center, operations, and enterprise applications.
You'll partner closely with IT leadership, drive infrastructure improvements, own escalations, and bring clarity to an environment that demands reliability and resilience. Your work will directly impact how well 300+ employees serve customers every single day.
This isn't a maintenance role - it's a leadership role inside a growing, modern, cloud-first ecosystem.
What You'll Do
You will be the technical leader who owns system performance and drives infrastructure excellence.
Impact You'll Make in This Role
Support and optimize cloud-first systems across servers, networks, and applications
Strengthen the performance and reliability of CXone and call center technology
Troubleshoot complex issues and own escalation pathways with confidence
Improve system redundancy, failover readiness, and infrastructure resilience
Implement strong security practices across identity and access systems
Partner with IT teams and business leaders to understand needs and deliver real solutions
Maintain and improve documentation, standards, and configuration practices
Champion new tools and technologies that keep Goal modern, efficient, and scalable
Key Role Responsibilities
Infrastructure & Systems Leadership
Administer and optimize Windows Server, Linux, cloud environments, and enterprise systems
Support Active Directory and Windows Domain infrastructure
Lead patching, upgrades, and lifecycle management with a proactive mindset
Monitor system health and respond decisively to performance issues
Telephony & Call Center Technology
Own technical support for CXone, including routing, IVR, and system integration issues
Lead troubleshooting for high-volume call center operations
Security, Reliability & Compliance
Implement strong security controls in cloud-first systems
Support redundancy, backups, and failover infrastructure
Assist with audits, access reviews, and infrastructure risk assessments
Collaboration & Technical Support
Partner with the IT Service Desk to resolve escalations
Communicate clearly and consistently with business teams and leadership
What You Bring
Hands-on experience with Windows Server and Linux systems
Experience managing Windows Domain environments and Active Directory
Background in cloud-first architecture (Azure, AWS, or similar)
Strong troubleshooting and analytical skills
Experience supporting high-volume or enterprise environments
Familiarity with CXone or similar call center tech (preferred)
Clear, confident communication skills
A gritty, ownership-driven mindset - you lead from the front
Why You'll Love Working Here
Goal Solutions is a place where people can grow, make meaningful impact, and do work that actually matters. You won't get lost in layers of bureaucracy here - you'll have visibility, voice, and the chance to solve real problems in a company that values innovation and action.
Benefits include
Competitive salary + bonus eligibility
401(k) with 4% company match
Long-Term Incentive Program
Medical, dental, and vision
Annual HSA contribution: $1,700
Life insurance, disability, and critical illness coverage
Birthday holiday
Two Community Days
Free snacks and beverages in the office
Paid Parental Leave
Generous PTO
Tuition reimbursement
$2,000 Vacation Incentive after 3 years + Sabbatical
Wellness funds, community funds, and more
About Goal Solutions
Goal Solutions (“Goal”) provides innovative loan servicing, asset management, collections oversight, treasury services, and analytics for clients across solar, home improvement, personal loans, and student finance markets. We work with hedge funds, traditional banks, ABS investors, insurance companies, and universities, with over $30B in assets under management through Goal and our subsidiaries: GSS Data Services, Launch Servicing, and Turnstile Capital Management.
Headquartered in San Diego, Goal has been named a Best Place to Work by the San Diego Business Journal every year since 2015.
Apply today and help us build the future of Goal Solutions, one great hire at a time.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Cloud Systems Engineer
Washington, DC jobs
Take2 has proven experience bridging the intersection of technology and people solutions. As a proven, trusted provider for our Federal and commercial clients, we provide the right solutions, at the right time through trusted partnerships, customized to solve our client's unique business challenges. Take2 invests time, discipline, and rigor into our technology and people solutions, as well as utilizes our proprietary People Cloud. Whether we are bridging the gap between IT talent and our customers' business challenges, Take2 will work as a partner to best resolve client needs.
Take2 is hiring an experienced Cloud Systems Engineer. This role requires you to be eligible for a Federal clearance to interview. This position is onsite and will require you to work out of Washington, D.C.
Overview
The C&CA Systems team is seeking cloud professionals proficient in administering AWS GovCloud cloud service platform. Become part of a team responsible for building a cloud business platform within the Federal Reserve Board. At least five years of demonstrated experience supporting cloud platforms. As a Senior Cloud Systems Engineer, we require 10 years of experience in the field of technology including application development, 5 of which focused on supporting cloud technologies.
Education Preference
Candidates should possess a bachelor's degree in computer science, information technology, or a related field.
Clearance Requirements
Public Trust
Onsite Requirements
On-Site
Responsibilities
Design and create custom cloud applications tailored to project needs.
Set up and configure DevSecOps pipelines for secure cloud environments.
Partner with cloud platform and development teams to manage and enable cloud infrastructure supporting business applications.
Deploy, migrate, and maintain secure systems for IaaS, PaaS, and SaaS environments.
Develop software following SDLCs including DevOps, Agile, Lean, or Iterative methodologies.
Utilize high-level programming languages such as Python, PowerShell, or Infrastructure as Code tools like Terraform or AWS CloudFormation.
Implement automation, CI/CD pipelines, and containerization practices, with experience using GitLab or Azure DevOps preferred.
Work with AWS service offerings and government cloud environments, ensuring compliance with security standards.
Apply knowledge of cloud architectures, web servers, load balancers, and storage solutions like AWS Load Balancer.
Support cloud migration efforts and optimize solutions for cost efficiency.
Incorporate security best practices, including cloud federation technologies such as SAML, Okta, OAuth, and OpenID Connect.
Qualifications
Ten years of experience in technology, including five years supporting cloud platforms.
Proficiency with AWS environments, especially AWS GovCloud.
Experience designing and deploying secure cloud solutions across IaaS, PaaS, and SaaS.
Strong understanding of cloud-based architectures, security, and cost optimization.
Skilled in programming languages and infrastructure as code, especially Python 3.x, PowerShell, AWS CloudFormation, Terraform, or AWS CDK.
Knowledge of RESTful Web Services, AWS API Gateway, and cloud security protocols.
Experience with CloudWatch, CloudTrail, Lambda, RDS, Aurora, and other AWS components.
Familiar with highly secure operating environments, FISMA, FedRAMP, and related compliance standards.
Desired Skills
Additional experience with data lakes, lake formation, and analytics architectures.
Containerization expertise using Docker, Kubernetes (EKS, ECS, Fargate).
Familiarity with the AWS Well Architected Framework and enterprise observability platforms like Splunk.
Knowledge of Data Quality testing tools such as Great Expectations or Glue Data Quality.
Direct management of AWS services including CloudTrail, CloudWatch, S3, RDS/PostgreSQL, and Lambda.
Systems Engineer I
Denton, TX jobs
Systems Engineer I (Linux Focus | Contract-to-Hire | 100% Onsite - Denton, TX)
Duration: Contract to Hire
Work Schedule: Standard 8-5 with flexibility; onsite required with occasional remote accommodations for life events
Work Authorization: Must be authorized to work in the United States without current or future sponsorship
Background Check: Must pass a Criminal Justice Information Systems (CJIS) background check upon hire
We're seeking a motivated Systems Engineer I to join a dynamic public-sector technology team supporting critical infrastructure and enterprise systems. This role is ideal for an early-career professional who's ready to deepen their hands-on experience in Linux (especially Red Hat), virtualization, and data center operations. You'll work closely with a senior systems engineer to stabilize core infrastructure, support private cloud initiatives, and gain exposure to enterprise monitoring and automation tools.
The position is contract-to-hire, with a targeted conversion to full-time employment (estimated salary around $60,000).
Systems Operations & Support (70%)
Perform daily administration and support for Linux servers (Red Hat preferred) and related infrastructure.
Assist with patching, backups, and monitoring using tools such as Nagios, SolarWinds, and WhatsUp Gold (or similar systems).
Support virtualization platforms and contribute to the ongoing transition away from VMware.
Help stabilize listservs, maintain monitoring systems, and support the buildout of a private cloud environment.
Participate in general data center operations, ensuring reliability, uptime, and environmental stability.
Documentation & Collaboration (20%)
Maintain runbooks, system diagrams, and operational documentation for configuration, patching, and incident response.
Follow established change management and problem resolution processes.
Collaborate closely with internal IT teams and provide professional, customer-focused support.
Projects & Professional Growth (10%)
Contribute to infrastructure modernization and automation initiatives, including patching and vulnerability management tools such as AutoBox and Rapid7.
Expand skills in scripting, infrastructure automation, and cloud administration (Azure, AWS).
Pursue growth within a clearly defined Systems Engineer career track (I → II → III) with associated salary advancement.
Education/Experience Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience).
Practical experience with Linux systems administration (Red Hat strongly preferred) required.
Familiarity with virtualization and monitoring systems such as Nagios, SolarWinds, or WhatsUp Gold.
Understanding of data center operations, networking fundamentals, and patch management processes.
Strong troubleshooting, documentation, and communication skills.
Relevant certifications (CompTIA Linux+, Red Hat, Microsoft, AWS, etc.) a plus.
Why You'll Love This Opportunity
Work on mission-driven infrastructure projects that support public-sector services and operations.
Learn from senior engineers in a collaborative, hands-on environment.
Gain experience across Linux, virtualization, and private cloud technologies.
Defined career growth path with long-term conversion potential.
Excellent benefits upon full-time conversion - including pension-style retirement, competitive insurance, and potential tuition reimbursement.
GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.
As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual.
GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify. For more information about E-Verify, please visit E-Verify's official website.