Operation Supervisor jobs at Northwell Health - 36 jobs

Supervises and coordinates staff, and daily operations of practice(s) for a Department/Division or Service Line. Performs diversified administrative responsibilities in the areas of Business Operations, Financial Management, Human Resource Management, Information Management, Organizational Governance, Patient Care Systems, Quality Management and Risk Management. Job Responsibility 1.Promotes Operations department goals by selecting, motivating, and training capable team members. 2.Leads the activities of assigned team members by communicating and providing guidance toward achieving department objectives. 3.Supervises business functions (i.e. appointment scheduling, patient pre-registration/ registration, insurance verification, referral management/pre-authorization, co-pay collection, charge entry and capture activities) to ensure processes are operationally efficient and effective; coordinates daily operations and overall accountability of staff; supports clinical staff, administratively. 4.Reviews operational reports and collaborates with the leadership to monitor key indicators such as arrivals, no-shows, cancellations, bumps, patient cycle time, and appointment lag; ensures adequate inventory of supplies; implements established strategic plans and objectives based on the mission and vision; analyzes, recommends, implements and monitors approved, compliant work-flow changes. 5.Manages site(s) in a fiscally responsible manner; operates within the context of an established budget and monitors budgetary variances; ensures front-end operations are followed (i.e. co-pay collection, denial management, insurance verification, missing charges, and other key functions are handled in an accurate and timely manner); ensures strict compliance with internal controls for cash management. 6.Engages workforce to obtain high performance; supervises, hires, trains, disciplines and evaluates the performance of non-clinical staff; identifies staffing needs and skill mix, and manages appropriate staffing for practice site(s); oversees scheduling (vacation, holidays, and medical leave of absence) to ensure adequate coverage. 7.Prioritizes, assigns and monitors staff to optimize operational service; fosters a culture of learning and development; coordinates workforce related activities for recruitment and retention of staff; ensures employee satisfaction and engagement; maintains employees' departmental file; manages the timekeeping/payroll process. 8.Manages information in and out of the practice(s)/hospital/site; participates in technology implementation plans; encourages communication between staff, physicians and hospital to enhance team dynamics; reviews patient communication procedures; upholds and communicates the mission, vision and values of the organization; manages and maintains relationships between Department/Division or Service Line, staff and stakeholders. 9.Upholds and promotes value of patient experience by putting the patient first; ensures patient-centered approach to care focusing on safety, quality, and operational efficiencies; maintains referral relationships for practice(s). 10.Ensures participation in quality initiatives to improve healthcare and ensure patient safety; aligns programs with hospital quality management initiatives if applicable; coordinates participation in mandatory and non-mandatory performance improvement initiatives at the practice level; implements and monitors changes required related to various regulatory agency standards and/or public health law; manages compliance with Joint Commission, Department of Health, Public Health Laws, Institutional and Departmental rules and regulations. 11.Ensures staff adheres to Corporate Compliance Program, HIPAA and other regulatory standards; ensures compliance related to billing, coding, and documentation standards; executes the disaster recovery plans to ensure patient safety and business continuity during emergencies. 12.Performs related duties as required. 13.All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification Associate's Degree required, or equivalent combination of education and related experience. 4-6 years of relevant experience and 0-2 years of leadership / management experience, required. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Department/Unit: Capacity Command Logistic Center Work Shift: Night (United States of America) Salary Range: $95,182.78 - $152,292.45Clinical leadership role with direct impact on patient care and throughput. As a Logistics Center Operations Supervisor, this is not a desk job. You'll be visible, mobile, and hands-on across every unit-supporting patients, families, and staff while guiding critical decisions that keep the hospital moving. From expediting discharges and transfers to responding to crises and leading during emergencies, you'll function as the clinical expeditor and flow champion the hospital relies on 24/7. This role is built for seasoned clinicians who thrive under pressure, bring mastery-level expertise to complex situations, and want to make a hospital-wide impact every shift. Bring your clinical leadership to the center of operations-where your decisions directly shape patient care and outcomes. Apply today. Essential Duties and Responsibilities Reports up through the Logistics Center. Utilizes strong communication, professionalism and leadership skills to drive access, capacity, efficiency, high quality and safe care for patients. Supervises and helps manage the Logistics Center which is responsible for all aspects of patient flow into, through, and out of the hospital. Mastery-level understanding and performance of core functions of the Logistics Center including but not limited to capacity command, bed management, transfer, consult, and tele-consult facilitation, direct admission coordination, and decedent management. Support development and execution of training plans for Logistic Center staff. Mentors and develops teammates within the department. Uses previous clinical experience and leadership skills, along with data analytics and technology to make real-time assessments and patient flow decisions expeditiously. Point-person for real-time questions and challenges identified by Logistics staff prior to escalation to Logistics Management. Mitigates patient flow barriers even prior to them occurring. Assumes ownership of the most difficult flow scenarios and high-profile situations. Facilitates flow as a clinical expeditor, flow navigator, champion and project manage throughput initiatives. Oversees other areas under the umbrella of Logistics Operations such as the Discharge Hospitality Suite. Maintain visibility and interface on a continual basis with patients, families, and staff in all areas of the hospital through rounds. Intervene when issues/concerns, responds to codes and crises, provide staff and patient support as necessary. Helps to assess, triage and resource allocate as necessary to maintain clinical operations. Trained in Emergency Management and may be delegated to serve in leadership role for Incident Command if requested to do-so on behalf of the commander. Expanded leadership role to support other clinical operations leaders and their staff when leadership not physically present or immediately available. A resource for locating and interpreting hospital policy and procedures. Escalates barriers timely when unable to manage or mitigate via appropriate chain of command. Determines when the Administrator On-Call is notified for second-level intervention. Qualifications Associate's Degree - required Bachelor's Degree - preferred 10+ years Clinical Experience - required Leadership Experience - preferred Ability to lead within and across large teams. (High proficiency) Excellent communication and able to demonstrate highest level of professionalism. (High proficiency) Ability to independently assess, navigate, coordinate, negotiate, and make timely decisions. Effectively resolving/escalating issues. (High proficiency) Clinical expertise and experience with navigation of the healthcare setting. (High proficiency) Ability to interpret real-time data to drive decision-making. (High proficiency) Mastery-level skills, knowledge, and productivity related to patient flow and throughput. (High proficiency) RN/MD/DO/MBBS/Paramedic Upon Hire - required Equivalent combination of relevant education and experience may be substituted as appropriate. Thank you for your interest in Albany Medical Center! Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Capacity Command Logistic Center Work Shift: Night (United States of America) Salary Range: $95,182.78 - $152,292.45The Logistics Center Operations Supervisor provides on-site operational leadership on a 24-hour basis. They are a part of the leadership team within the Logistics Center, helping to oversee all major functions within, maintain mastery-level understanding and performance of core job duties related to throughput and capacity command, serving as a real-time escalation point for the team, a trainer and expert resource for staff. They are visible throughout the day and night in all areas of the hospital, interfacing with patients, families, and department staff of all disciplines, facilitating throughput and flow navigation, acting as a clinical expeditor, overseeing and champion major flow initiatives and assisting with barriers or concerns. They support other clinical operational leaders and their respective teams when leadership not physically present as needed, to ensure all areas are able to meet the needs of our patients. This includes functions as a resource regarding locating and interpreting policy and procedures, assist with assessments of challenges, help to triage and support resource allocation, assist staff with utilization of their appropriate chain of command including when the Administrator On-Call should be notified for second-level intervention. They will assist with individual staff member or patient and family in crisis or distress as well as participate in large scale crisis management. They support in a leadership capacity, disaster management and emergency response as directed. They demonstrate judgement and self-sufficiency as it relates to effective, timely problem-solving and decision-making. They excel at coordination, communication, and collaboration to enhance and maintain strong clinical operations. Essential Duties and Responsibilities Reports up through the Logistics Center. Utilizes strong communication, professionalism and leadership skills to drive access, capacity, efficiency, high quality and safe care for patients. Supervises and helps manage the Logistics Center which is responsible for all aspects of patient flow into, through, and out of the hospital. Mastery-level understanding and performance of core functions of the Logistics Center including but not limited to capacity command, bed management, transfer, consult, and tele-consult facilitation, direct admission coordination, and decedent management. Support development and execution of training plans for Logistic Center staff. Mentors and develops teammates within the department. Uses previous clinical experience and leadership skills, along with data analytics and technology to make real-time assessments and patient flow decisions expeditiously. Point-person for real-time questions and challenges identified by Logistics staff prior to escalation to Logistics Management. Mitigates patient flow barriers even prior to them occurring. Assumes ownership of the most difficult flow scenarios and high-profile situations. Facilitates flow as a clinical expeditor, flow navigator, champion and project manage throughput initiatives. Oversees other areas under the umbrella of Logistics Operations such as the Discharge Hospitality Suite. Maintain visibility and interface on a continual basis with patients, families, and staff in all areas of the hospital through rounds. Intervene when issues/concerns, responds to codes and crises, provide staff and patient support as necessary. Helps to assess, triage and resource allocate as necessary to maintain clinical operations. Trained in Emergency Management and may be delegated to serve in leadership role for Incident Command if requested to do-so on behalf of the commander. Expanded leadership role to support other clinical operations leaders and their staff when leadership not physically present or immediately available. A resource for locating and interpreting hospital policy and procedures. Escalates barriers timely when unable to manage or mitigate via appropriate chain of command. Determines when the Administrator On-Call is notified for second-level intervention. Qualifications Associate's Degree - required Bachelor's Degree - preferred 10+ years Clinical Experience - required Leadership Experience - preferred Ability to lead within and across large teams. (High proficiency) Excellent communication and able to demonstrate highest level of professionalism. (High proficiency) Ability to independently assess, navigate, coordinate, negotiate, and make timely decisions. Effectively resolving/escalating issues. (High proficiency) Clinical expertise and experience with navigation of the healthcare setting. (High proficiency) Ability to interpret real-time data to drive decision-making. (High proficiency) Mastery-level skills, knowledge, and productivity related to patient flow and throughput. (High proficiency) RN/MD/DO/MBBS/Paramedic Upon Hire - required Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands Standing - Frequently Walking - Frequently Sitting - Frequently Lifting - Rarely Carrying - Rarely Pushing - Rarely Pulling - Rarely Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Reaching - Rarely Handling - Rarely Grasping - Rarely Feeling - Rarely Talking - Constantly Hearing - Constantly Repetitive Motions - Occasionally Eye/Hand/Foot Coordination - Rarely Working Conditions Noise - Occasionally Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Capacity Command Logistic Center Work Shift: Night (United States of America) Salary Range: $95,182.78 - $152,292.45 The Logistics Center Operations Supervisor provides on-site operational leadership on a 24-hour basis. They are a part of the leadership team within the Logistics Center, helping to oversee all major functions within, maintain mastery-level understanding and performance of core job duties related to throughput and capacity command, serving as a real-time escalation point for the team, a trainer and expert resource for staff. They are visible throughout the day and night in all areas of the hospital, interfacing with patients, families, and department staff of all disciplines, facilitating throughput and flow navigation, acting as a clinical expeditor, overseeing and champion major flow initiatives and assisting with barriers or concerns. They support other clinical operational leaders and their respective teams when leadership not physically present as needed, to ensure all areas are able to meet the needs of our patients. This includes functions as a resource regarding locating and interpreting policy and procedures, assist with assessments of challenges, help to triage and support resource allocation, assist staff with utilization of their appropriate chain of command including when the Administrator On-Call should be notified for second-level intervention. They will assist with individual staff member or patient and family in crisis or distress as well as participate in large scale crisis management. They support in a leadership capacity, disaster management and emergency response as directed. They demonstrate judgement and self-sufficiency as it relates to effective, timely problem-solving and decision-making. They excel at coordination, communication, and collaboration to enhance and maintain strong clinical operations. Essential Duties and Responsibilities * Reports up through the Logistics Center. * Utilizes strong communication, professionalism and leadership skills to drive access, capacity, efficiency, high quality and safe care for patients. * Supervises and helps manage the Logistics Center which is responsible for all aspects of patient flow into, through, and out of the hospital. * Mastery-level understanding and performance of core functions of the Logistics Center including but not limited to capacity command, bed management, transfer, consult, and tele-consult facilitation, direct admission coordination, and decedent management. * Support development and execution of training plans for Logistic Center staff. * Mentors and develops teammates within the department. * Uses previous clinical experience and leadership skills, along with data analytics and technology to make real-time assessments and patient flow decisions expeditiously. * Point-person for real-time questions and challenges identified by Logistics staff prior to escalation to Logistics Management. * Mitigates patient flow barriers even prior to them occurring. * Assumes ownership of the most difficult flow scenarios and high-profile situations. * Facilitates flow as a clinical expeditor, flow navigator, champion and project manage throughput initiatives. * Oversees other areas under the umbrella of Logistics Operations such as the Discharge Hospitality Suite. * Maintain visibility and interface on a continual basis with patients, families, and staff in all areas of the hospital through rounds. * Intervene when issues/concerns, responds to codes and crises, provide staff and patient support as necessary. * Helps to assess, triage and resource allocate as necessary to maintain clinical operations. * Trained in Emergency Management and may be delegated to serve in leadership role for Incident Command if requested to do-so on behalf of the commander. * Expanded leadership role to support other clinical operations leaders and their staff when leadership not physically present or immediately available. * A resource for locating and interpreting hospital policy and procedures. * Escalates barriers timely when unable to manage or mitigate via appropriate chain of command. * Determines when the Administrator On-Call is notified for second-level intervention. Qualifications * Associate's Degree - required * Bachelor's Degree - preferred * 10+ years Clinical Experience - required * Leadership Experience - preferred * Ability to lead within and across large teams. (High proficiency) * Excellent communication and able to demonstrate highest level of professionalism. (High proficiency) * Ability to independently assess, navigate, coordinate, negotiate, and make timely decisions. Effectively resolving/escalating issues. (High proficiency) * Clinical expertise and experience with navigation of the healthcare setting. (High proficiency) * Ability to interpret real-time data to drive decision-making. (High proficiency) * Mastery-level skills, knowledge, and productivity related to patient flow and throughput. (High proficiency) * RN/MD/DO/MBBS/Paramedic Upon Hire - required Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands * Standing - Frequently * Walking - Frequently * Sitting - Frequently * Lifting - Rarely * Carrying - Rarely * Pushing - Rarely * Pulling - Rarely * Climbing - Rarely * Balancing - Rarely * Stooping - Rarely * Kneeling - Rarely * Crouching - Rarely * Reaching - Rarely * Handling - Rarely * Grasping - Rarely * Feeling - Rarely * Talking - Constantly * Hearing - Constantly * Repetitive Motions - Occasionally * Eye/Hand/Foot Coordination - Rarely Working Conditions * Noise - Occasionally Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Capacity Command Logistic Center Work Shift: Night (United States of America) Salary Range: $95,182.78 - $152,292.45 Clinical leadership role with direct impact on patient care and throughput. As a Logistics Center Operations Supervisor, this is not a desk job. You'll be visible, mobile, and hands-on across every unit-supporting patients, families, and staff while guiding critical decisions that keep the hospital moving. From expediting discharges and transfers to responding to crises and leading during emergencies, you'll function as the clinical expeditor and flow champion the hospital relies on 24/7. This role is built for seasoned clinicians who thrive under pressure, bring mastery-level expertise to complex situations, and want to make a hospital-wide impact every shift. Bring your clinical leadership to the center of operations-where your decisions directly shape patient care and outcomes. Apply today. Essential Duties and Responsibilities * Reports up through the Logistics Center. * Utilizes strong communication, professionalism and leadership skills to drive access, capacity, efficiency, high quality and safe care for patients. * Supervises and helps manage the Logistics Center which is responsible for all aspects of patient flow into, through, and out of the hospital. * Mastery-level understanding and performance of core functions of the Logistics Center including but not limited to capacity command, bed management, transfer, consult, and tele-consult facilitation, direct admission coordination, and decedent management. * Support development and execution of training plans for Logistic Center staff. * Mentors and develops teammates within the department. * Uses previous clinical experience and leadership skills, along with data analytics and technology to make real-time assessments and patient flow decisions expeditiously. * Point-person for real-time questions and challenges identified by Logistics staff prior to escalation to Logistics Management. * Mitigates patient flow barriers even prior to them occurring. * Assumes ownership of the most difficult flow scenarios and high-profile situations. * Facilitates flow as a clinical expeditor, flow navigator, champion and project manage throughput initiatives. * Oversees other areas under the umbrella of Logistics Operations such as the Discharge Hospitality Suite. * Maintain visibility and interface on a continual basis with patients, families, and staff in all areas of the hospital through rounds. * Intervene when issues/concerns, responds to codes and crises, provide staff and patient support as necessary. * Helps to assess, triage and resource allocate as necessary to maintain clinical operations. * Trained in Emergency Management and may be delegated to serve in leadership role for Incident Command if requested to do-so on behalf of the commander. * Expanded leadership role to support other clinical operations leaders and their staff when leadership not physically present or immediately available. * A resource for locating and interpreting hospital policy and procedures. * Escalates barriers timely when unable to manage or mitigate via appropriate chain of command. * Determines when the Administrator On-Call is notified for second-level intervention. Qualifications * Associate's Degree - required * Bachelor's Degree - preferred * 10+ years Clinical Experience - required * Leadership Experience - preferred * Ability to lead within and across large teams. (High proficiency) * Excellent communication and able to demonstrate highest level of professionalism. (High proficiency) * Ability to independently assess, navigate, coordinate, negotiate, and make timely decisions. Effectively resolving/escalating issues. (High proficiency) * Clinical expertise and experience with navigation of the healthcare setting. (High proficiency) * Ability to interpret real-time data to drive decision-making. (High proficiency) * Mastery-level skills, knowledge, and productivity related to patient flow and throughput. (High proficiency) * RN/MD/DO/MBBS/Paramedic Upon Hire - required Equivalent combination of relevant education and experience may be substituted as appropriate. Thank you for your interest in Albany Medical Center! Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Health Information Services Work Shift: Day (United States of America) Salary Range: $60,367.47 - $90,551.20 The HIM Operations Supervisor will oversee and coordinate the daily operations of the Health Information Management (HIM) department, including release of information, prepping, scanning, quality control, analysis, deficiency management, record completion, and physician suspension management. This role is focused on optimizing workflows related to medical records, patient data, and health information systems. The supervisor is responsible for ensuring the accuracy, integrity, and security of patient health records while maintaining compliance with all relevant laws, regulations, and industry standards for AMHS. Essential Duties and Responsibilities * Planning and Program Development * Attends all mandatory prep refresh sessions and in-service education. * Operational Tasks * Supervises and provides guidance and training to HIM staff, ensures adherence to established productivity standards, quality standards, and department guidelines. * Organizes and establish day-to-day priorities. * Must multitask while remaining professional, focused, composed and positive. * Hiring, training, and managing HIM staff, including assigning tasks and evaluating performance. * Ensuring adherence to relevant regulations, such as HIPAA, and maintaining privacy safeguards for protected health information. * Identifying and implementing improvements to HIM processes and workflows. * Acts as a bridge between the clinical and administrative aspects of healthcare, ensuring that patient information is handled effectively and ethically. * Overseeing HIM operations: This includes managing daily workflows related to medical record retrieval, prepping, scanning, indexing, document type auditing, release of information, and deficiency analysis for hospital and ambulatory (practices and clinics). * Optimizes OnBase and Epic workflows. * Works closely with other departments, such as clinical divisions and IT, to ensure smooth information flow and resolution of issues. * Assists with administrative tasks. This may include preparing reports, approving schedules and timecards, and assisting with special projects. * Provides the release of information staff guidance as it relates to regulatory requirements and sensitive information. * Partners with medical staff and other departments to resolve issues efficiently. * All other duties assigned by HIM leadership. Qualifications * High School Diploma/G.E.D. - required * Associate's Degree in HIM or a related field - required * 2 or more years of experience in Health Information Management (HIM) or related work environment - required * 5 years of relevant work experience can be considered in lieu of an associate degree * Ability to organize and establish day-to-day priorities. * Utilizes critical thinking skills in all aspects of the job. * Ability to multitask while remaining professional, focused, composed and positive. * Excellent customer service skills. * Displays integrity, friendliness, and compassion. * Must be able to establish an appropriate and effective rapport with patients, co-workers, and medical staff. * Must demonstrate effective and appropriate written and oral communication skills. * Ability to take and follow direction in a positive and appropriate manner. * Must be flexible. * Takes initiative/able to work independently. * Embraces new opportunities to grow both personally and organizationally. * Must be efficient and effective in the use of resources. * Advanced computer skills such as but not limited to Excel, Word, & Microsoft Teams. Strong knowledge of EHR systems, preferably Epic. * Must be able to sit, stand and walk for long periods. * Ability to read and understand the English language. * Ability to effectively maintain confidentiality of records and communicate with all levels of personnel. * RHIA - Registered Health Information Administrator - preferred * RHIT - Registered Health Information Technician - preferred Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands * Standing - Occasionally * Walking - Occasionally * Sitting - Constantly * Lifting - Rarely * Carrying - Rarely * Pushing - Rarely * Pulling - Rarely * Climbing - Rarely * Balancing - Rarely * Stooping - Rarely * Kneeling - Rarely * Crouching - Rarely * Crawling - Rarely * Reaching - Rarely * Handling - Occasionally * Grasping - Occasionally * Feeling - Rarely * Talking - Constantly * Hearing - Constantly * Repetitive Motions - Frequently * Eye/Hand/Foot Coordination - Frequently Working Conditions * Extreme cold - Rarely * Extreme heat - Rarely * Humidity - Rarely * Wet - Rarely * Noise - Occasionally * Hazards - Rarely * Temperature Change - Rarely * Atmospheric Conditions - Rarely * Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Health Information Services Work Shift: Day (United States of America) Salary Range: $60,367.47 - $90,551.20The HIM Operations Supervisor will oversee and coordinate the daily operations of the Health Information Management (HIM) department, including release of information, prepping, scanning, quality control, analysis, deficiency management, record completion, and physician suspension management. This role is focused on optimizing workflows related to medical records, patient data, and health information systems. The supervisor is responsible for ensuring the accuracy, integrity, and security of patient health records while maintaining compliance with all relevant laws, regulations, and industry standards for AMHS. Essential Duties and Responsibilities Planning and Program Development Attends all mandatory prep refresh sessions and in-service education. Operational Tasks Supervises and provides guidance and training to HIM staff, ensures adherence to established productivity standards, quality standards, and department guidelines. Organizes and establish day-to-day priorities. Must multitask while remaining professional, focused, composed and positive. Hiring, training, and managing HIM staff, including assigning tasks and evaluating performance. Ensuring adherence to relevant regulations, such as HIPAA, and maintaining privacy safeguards for protected health information. Identifying and implementing improvements to HIM processes and workflows. Acts as a bridge between the clinical and administrative aspects of healthcare, ensuring that patient information is handled effectively and ethically. Overseeing HIM operations: This includes managing daily workflows related to medical record retrieval, prepping, scanning, indexing, document type auditing, release of information, and deficiency analysis for hospital and ambulatory (practices and clinics). Optimizes OnBase and Epic workflows. Works closely with other departments, such as clinical divisions and IT, to ensure smooth information flow and resolution of issues. Assists with administrative tasks. This may include preparing reports, approving schedules and timecards, and assisting with special projects. Provides the release of information staff guidance as it relates to regulatory requirements and sensitive information. Partners with medical staff and other departments to resolve issues efficiently. All other duties assigned by HIM leadership. Qualifications High School Diploma/G.E.D. - required Associate's Degree in HIM or a related field - required 2 or more years of experience in Health Information Management (HIM) or related work environment - required 5 years of relevant work experience can be considered in lieu of an associate degree Ability to organize and establish day-to-day priorities. Utilizes critical thinking skills in all aspects of the job. Ability to multitask while remaining professional, focused, composed and positive. Excellent customer service skills. Displays integrity, friendliness, and compassion. Must be able to establish an appropriate and effective rapport with patients, co-workers, and medical staff. Must demonstrate effective and appropriate written and oral communication skills. Ability to take and follow direction in a positive and appropriate manner. Must be flexible. Takes initiative/able to work independently. Embraces new opportunities to grow both personally and organizationally. Must be efficient and effective in the use of resources. Advanced computer skills such as but not limited to Excel, Word, & Microsoft Teams. Strong knowledge of EHR systems, preferably Epic. Must be able to sit, stand and walk for long periods. Ability to read and understand the English language. Ability to effectively maintain confidentiality of records and communicate with all levels of personnel. RHIA - Registered Health Information Administrator - preferred RHIT - Registered Health Information Technician - preferred Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands Standing - Occasionally Walking - Occasionally Sitting - Constantly Lifting - Rarely Carrying - Rarely Pushing - Rarely Pulling - Rarely Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Crawling - Rarely Reaching - Rarely Handling - Occasionally Grasping - Occasionally Feeling - Rarely Talking - Constantly Hearing - Constantly Repetitive Motions - Frequently Eye/Hand/Foot Coordination - Frequently Working Conditions Extreme cold - Rarely Extreme heat - Rarely Humidity - Rarely Wet - Rarely Noise - Occasionally Hazards - Rarely Temperature Change - Rarely Atmospheric Conditions - Rarely Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Supervises and coordinates the staff and daily activities of staff in a laboratory. Drives results in a fast-paced environment by providing operational leadership and by interacting with clients, presenting organizational capabilities, defining scope of work and delivering results through execution and technical guidance. Job Responsibility * Promotes Clinical Laboratory Operations' department goals by selecting, motivating, and training capable team members. * Leads the activities of assigned Clinical Laboratory Operations team members by communicating and providing guidance toward achieving department objectives. * Supervises, hires, trains, disciplines and evaluates the performance of staff. Ensures performance appraisals are completed in a timely manner. Prioritizes, schedules, assigns and monitors work to optimize operational performance. Coordinates staffing, material requirements and equipment needs. Analyzes, recommends, implements and monitors approved work-flow changes, procedures and protocols. Implements System/Department policies and government regulations, and monitors compliance. Maintains quality control activities and records. Ensures maintenance and calibration of equipment to assure proper functioning. * Assists with preparation of and compliance with the approved operating budget. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification * Bachelor's Degree required * Current License to practice as a Clinical Laboratory Technologist in New York State required, plus specialized certifications as needed. * 4 years of technical experience, required and 0-2 years of leadership / management experience, preferred OR Master's Degree with 2 years of technical experience * Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Supervises and coordinates staff, and daily operations of practice(s) for a Department/Division or Service Line. Performs diversified administrative responsibilities in the areas of Business Operations, Financial Management, Human Resource Management, Information Management, Organizational Governance, Patient Care Systems, Quality Management and Risk Management. Job Responsibility 1.Promotes Operations department goals by selecting, motivating, and training capable team members. 2.Leads the activities of assigned team members by communicating and providing guidance toward achieving department objectives. 3.Supervises business functions (i.e. appointment scheduling, patient pre-registration/ registration, insurance verification, referral management/pre-authorization, co-pay collection, charge entry and capture activities) to ensure processes are operationally efficient and effective; coordinates daily operations and overall accountability of staff; supports clinical staff, administratively. 4.Reviews operational reports and collaborates with the leadership to monitor key indicators such as arrivals, no-shows, cancellations, bumps, patient cycle time, and appointment lag; ensures adequate inventory of supplies; implements established strategic plans and objectives based on the mission and vision; analyzes, recommends, implements and monitors approved, compliant work-flow changes. 5.Manages site(s) in a fiscally responsible manner; operates within the context of an established budget and monitors budgetary variances; ensures front-end operations are followed (i.e. co-pay collection, denial management, insurance verification, missing charges, and other key functions are handled in an accurate and timely manner); ensures strict compliance with internal controls for cash management. 6.Engages workforce to obtain high performance; supervises, hires, trains, disciplines and evaluates the performance of non-clinical staff; identifies staffing needs and skill mix, and manages appropriate staffing for practice site(s); oversees scheduling (vacation, holidays, and medical leave of absence) to ensure adequate coverage. 7.Prioritizes, assigns and monitors staff to optimize operational service; fosters a culture of learning and development; coordinates workforce related activities for recruitment and retention of staff; ensures employee satisfaction and engagement; maintains employees' departmental file; manages the timekeeping/payroll process. 8.Manages information in and out of the practice(s)/hospital/site; participates in technology implementation plans; encourages communication between staff, physicians and hospital to enhance team dynamics; reviews patient communication procedures; upholds and communicates the mission, vision and values of the organization; manages and maintains relationships between Department/Division or Service Line, staff and stakeholders. 9.Upholds and promotes value of patient experience by putting the patient first; ensures patient-centered approach to care focusing on safety, quality, and operational efficiencies; maintains referral relationships for practice(s). 10.Ensures participation in quality initiatives to improve healthcare and ensure patient safety; aligns programs with hospital quality management initiatives if applicable; coordinates participation in mandatory and non-mandatory performance improvement initiatives at the practice level; implements and monitors changes required related to various regulatory agency standards and/or public health law; manages compliance with Joint Commission, Department of Health, Public Health Laws, Institutional and Departmental rules and regulations. 11.Ensures staff adheres to Corporate Compliance Program, HIPAA and other regulatory standards; ensures compliance related to billing, coding, and documentation standards; executes the disaster recovery plans to ensure patient safety and business continuity during emergencies. 12.Performs related duties as required. 13.All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification Associate's Degree required, or equivalent combination of education and related experience. 4-6 years of relevant experience and 0-2 years of leadership / management experience, required. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Supervises and coordinates the staff and daily activities of staff in a laboratory. Drives results in a fast-paced environment by providing operational leadership and by interacting with clients, presenting organizational capabilities, defining scope of work and delivering results through execution and technical guidance. Job Responsibility • Promotes Clinical Laboratory Operations' department goals by selecting, motivating, and training capable team members. • Leads the activities of assigned Clinical Laboratory Operations team members by communicating and providing guidance toward achieving department objectives. • Supervises, hires, trains, disciplines and evaluates the performance of staff. Ensures performance appraisals are completed in a timely manner. Prioritizes, schedules, assigns and monitors work to optimize operational performance. Coordinates staffing, material requirements and equipment needs. Analyzes, recommends, implements and monitors approved work-flow changes, procedures and protocols. Implements System/Department policies and government regulations, and monitors compliance. Maintains quality control activities and records. Ensures maintenance and calibration of equipment to assure proper functioning. • Assists with preparation of and compliance with the approved operating budget. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification • Bachelor's Degree required • Current License to practice as a Clinical Laboratory Technologist in New York State required, plus specialized certifications as needed. • 4 years of technical experience, required and 0-2 years of leadership / management experience, preferred OR Master's Degree with 2 years of technical experience *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Supervises and coordinates the staff and daily activities of staff in a laboratory. Drives results in a fast-paced environment by providing operational leadership and by interacting with clients, presenting organizational capabilities, defining scope of work and delivering results through execution and technical guidance. Job Responsibility • Promotes Clinical Laboratory Operations' department goals by selecting, motivating, and training capable team members. • Leads the activities of assigned Clinical Laboratory Operations team members by communicating and providing guidance toward achieving department objectives. • Supervises, hires, trains, disciplines and evaluates the performance of staff. Ensures performance appraisals are completed in a timely manner. Prioritizes, schedules, assigns and monitors work to optimize operational performance. Coordinates staffing, material requirements and equipment needs. Analyzes, recommends, implements and monitors approved work-flow changes, procedures and protocols. Implements System/Department policies and government regulations, and monitors compliance. Maintains quality control activities and records. Ensures maintenance and calibration of equipment to assure proper functioning. • Assists with preparation of and compliance with the approved operating budget. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification Bachelor's Degree required Prior experience in Cytogenetics, strongly preferred Current License to practice as a Clinical Laboratory Technologist in New York State required, plus specialized certifications as needed. 4 years of technical experience, required and 0-2 years of leadership / management experience, preferred OR Master's Degree with 2 years of technical experience *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Supervises and coordinates staff, and daily operations of practice(s) for a Department/Division or Service Line. Performs diversified administrative responsibilities in the areas of Business Operations, Financial Management, Human Resource Management, Information Management, Organizational Governance, Patient Care Systems, Quality Management and Risk Management. Job Responsibility 1.Promotes Operations department goals by selecting, motivating, and training capable team members. 2.Leads the activities of assigned team members by communicating and providing guidance toward achieving department objectives. 3.Supervises business functions (i.e. appointment scheduling, patient pre-registration/ registration, insurance verification, referral management/pre-authorization, co-pay collection, charge entry and capture activities) to ensure processes are operationally efficient and effective; coordinates daily operations and overall accountability of staff; supports clinical staff, administratively. 4.Reviews operational reports and collaborates with the leadership to monitor key indicators such as arrivals, no-shows, cancellations, bumps, patient cycle time, and appointment lag; ensures adequate inventory of supplies; implements established strategic plans and objectives based on the mission and vision; analyzes, recommends, implements and monitors approved, compliant work-flow changes. 5.Manages site(s) in a fiscally responsible manner; operates within the context of an established budget and monitors budgetary variances; ensures front-end operations are followed (i.e. co-pay collection, denial management, insurance verification, missing charges, and other key functions are handled in an accurate and timely manner); ensures strict compliance with internal controls for cash management. 6.Engages workforce to obtain high performance; supervises, hires, trains, disciplines and evaluates the performance of non-clinical staff; identifies staffing needs and skill mix, and manages appropriate staffing for practice site(s); oversees scheduling (vacation, holidays, and medical leave of absence) to ensure adequate coverage. 7.Prioritizes, assigns and monitors staff to optimize operational service; fosters a culture of learning and development; coordinates workforce related activities for recruitment and retention of staff; ensures employee satisfaction and engagement; maintains employees' departmental file; manages the timekeeping/payroll process. 8.Manages information in and out of the practice(s)/hospital/site; participates in technology implementation plans; encourages communication between staff, physicians and hospital to enhance team dynamics; reviews patient communication procedures; upholds and communicates the mission, vision and values of the organization; manages and maintains relationships between Department/Division or Service Line, staff and stakeholders. 9.Upholds and promotes value of patient experience by putting the patient first; ensures patient-centered approach to care focusing on safety, quality, and operational efficiencies; maintains referral relationships for practice(s). 10.Ensures participation in quality initiatives to improve healthcare and ensure patient safety; aligns programs with hospital quality management initiatives if applicable; coordinates participation in mandatory and non-mandatory performance improvement initiatives at the practice level; implements and monitors changes required related to various regulatory agency standards and/or public health law; manages compliance with Joint Commission, Department of Health, Public Health Laws, Institutional and Departmental rules and regulations. 11.Ensures staff adheres to Corporate Compliance Program, HIPAA and other regulatory standards; ensures compliance related to billing, coding, and documentation standards; executes the disaster recovery plans to ensure patient safety and business continuity during emergencies. 12.Performs related duties as required. 13.All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification Associate's Degree required, or equivalent combination of education and related experience. 4-6 years of relevant experience and 0-2 years of leadership / management experience, required. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Department/Unit: Patient Engagement Center Work Shift: Day (United States of America) Salary Range: $55,895.80 - $83,843.71The position is responsible for the daily oversight of the Pre-Service functions of the Patient Engagement Center - related to the appointment scheduling, eligibility verification, pre-registration, authorization and financial clearance needs for Practice and Hospital Services. Assuring smooth workflow and staff meeting the daily targets and expectations of timely scheduling and authorization/financial clearing meet our patients and provider expectations. Identify and escalates issues impeding ability to meet daily and weekly targets and expectations. Will be cross-trained in all aspects and positions of The Patient Engagement Center. Revenue Cycle experience including denial prevention including but not limited to third party payer contractual agreements and Practice and Hospital Billing Regulations; review billing edits for long term approach for resolution at time of scheduling Demonstrate critical thinking and ability for successful service recovery Multi-tasking in a high stress environment with ability to meet mission critical expectations Excellent attention to detail and ensuring all procedures are followed for best practice pre-service (revenue cycle) processes; with strong analytical skill to identify process fail points and improvement measurement implementation. Ability to think on your feet with solution to immediate patient complaints; focus of service recovery Ability to lead, motivate and inspire team to achieve excellence in best practice revenue cycle principles Basic understanding of system integration with ability to assess and suggest efficiency with workflow through system optimization Ability to create daily, weekly, monthly dashboards for ease of identifying revenue cycle vulnerabilities; create cash targets for point of service collection Education: Associates Degree; Consider 5 - 7 years direct healthcare scheduling experience in lieu of degree Licensure, Certification & Registration: CHAA (or acquired within first 2 - years) Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Cardio-Respiratory Services Work Shift: Evening (United States of America) Salary Range: $86,650.99 - $134,309.04 The Supervisor of Cardio-Respiratory Services has the responsibilities of ensuring adequate staffing and skill mix across their assigned shift, promoting professional excellence through workforce development, and supporting AMC research activities. The Supervisors will interact daily with staff, colleagues, and the Manager to discuss issues, problems, and strategies. The Supervisor is responsible for the day-to-day shift operation, which includes but is not limited to corrective action, staff assignment, problem follow-up, staff evaluation, and clinical practice. The Supervisors will undertake various projects at the request of the Manager and report on these as requested. Active involvement in hospital intra-disciplinary QITs is an expectation. Essential Duties and Responsibilities * Understands the hospital strategic plan within scope of Supervisor, Cardiorespiratory Services, expectation and role. * Responsible to interpret and follow Physicians' orders * Ability to triage workload and complete accordingly * Representative of Cardio-Respiratory Services in support of the ideals and principles of the department and organizational culture. * Exemplifies Albany Med CARES guiding principles * Assists, as needed, the onboarding of new staff, conducting department orientation * Understands and promotes Patient and Employee Safety as our number one priority * Promotes a safe environment for patients and staff * Understands the Joint Commission and DNV patient care standards as they pertain to CRS staff, both licensed and non-licensed roles Qualifications * Associate's Degree in Respiratory Care/Cardio-Respiratory Sciences from a CoARC approved Respiratory Care Program - required * Bachelor's Degree in Cardio-Respiratory Sciences, Health Services Administration, or similar - required * 4-6 years of clinical experience in the setting of an academic medical center with clinical competency in neonatal, pediatric, and adult critical care - required * 1-3 years in the 'Charge' or 'Resource' role in the absence of the Supervisor/Manager - required * 1-3 years of pulmonary function testing experience - preferred * 1-3 years of Children's Hospital Transport skill set - preferred * Ability to read and interpret documents such as medical records, requisitions, operator's manuals and procedure manuals. * Ability to communicate effectively with staff, manager, colleagues, patients, families, and physicians. * Listens well and engages in interactive dialogue with others. * Must be able to present and function professionally in front of groups of people that may include administrators and physicians. * Ability to add, subtract, multiply, and divide in all units of measure - using whole numbers and decimals. * Ability to compute rate, ratios, and percents. * Some algebraic skills are required for calculations. * Ability to be honest, to be punctual, and to perform the job in adherence to the highest standards of ethical conduct as defined by AMHS and the tenets of the profession. * Ability to be accurate in such matters as record keeping, and to use good judgement when performing the functions of the job or when interacting with others. * Ability to accept direction, carry out orders, to work cooperatively with others and to avoid the creation of unnecessary conflict. * Ability to adhere to AMHS policies, procedures and practices, (including AMC Cares) and to utilize AMHS's problem-solving processes for resolving grievances or disagreements. * Ability to anticipate and resolve potential problems to ensure the continuity of appropriate patient care. * Ability to identify problems, collect data, establish facts, assess, and draw valid conclusions. * Ability to improve job performance through attending conferences, AARC membership, and continuing education. * RRT - Registered Respiratory Therapist Upon Hire - required * CRT - Certified Respiratory Therapist Upon Hire - required * BCLS - Basic Life Support Upon Hire - required * ACLS Upon Hire - required * PALS - Pediatric Advanced Life Support Upon Hire - required * NRP - Neonatal Resuscitation Upon Hire - required Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands * Standing - Constantly * Walking - Constantly * Sitting - Rarely * Lifting - Frequently * Carrying - Frequently * Pushing - Occasionally * Pulling - Occasionally * Climbing - Occasionally * Balancing - Occasionally * Stooping - Frequently * Kneeling - Frequently * Crouching - Frequently * Crawling - Occasionally * Reaching - Frequently * Handling - Frequently * Grasping - Frequently * Feeling - Constantly * Talking - Constantly * Hearing - Constantly * Repetitive Motions - Constantly * Eye/Hand/Foot Coordination - Constantly Working Conditions * Extreme cold - Rarely * Extreme heat - Rarely * Humidity - Rarely * Wet - Rarely * Noise - Constantly * Hazards - Frequently * Temperature Change - Rarely * Atmospheric Conditions - Rarely * Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Cardio-Respiratory Services Work Shift: Evening (United States of America) Salary Range: $86,650.99 - $134,309.04The Supervisor of Cardio-Respiratory Services has the responsibilities of ensuring adequate staffing and skill mix across their assigned shift, promoting professional excellence through workforce development, and supporting AMC research activities. The Supervisors will interact daily with staff, colleagues, and the Manager to discuss issues, problems, and strategies. The Supervisor is responsible for the day-to-day shift operation, which includes but is not limited to corrective action, staff assignment, problem follow-up, staff evaluation, and clinical practice. The Supervisors will undertake various projects at the request of the Manager and report on these as requested. Active involvement in hospital intra-disciplinary QITs is an expectation. Essential Duties and Responsibilities Understands the hospital strategic plan within scope of Supervisor, Cardiorespiratory Services, expectation and role. Responsible to interpret and follow Physicians' orders Ability to triage workload and complete accordingly Representative of Cardio-Respiratory Services in support of the ideals and principles of the department and organizational culture. Exemplifies Albany Med CARES guiding principles Assists, as needed, the onboarding of new staff, conducting department orientation Understands and promotes Patient and Employee Safety as our number one priority Promotes a safe environment for patients and staff Understands the Joint Commission and DNV patient care standards as they pertain to CRS staff, both licensed and non-licensed roles Qualifications Associate's Degree in Respiratory Care/Cardio-Respiratory Sciences from a CoARC approved Respiratory Care Program - required Bachelor's Degree in Cardio-Respiratory Sciences, Health Services Administration, or similar - required 4-6 years of clinical experience in the setting of an academic medical center with clinical competency in neonatal, pediatric, and adult critical care - required 1-3 years in the ‘Charge' or ‘Resource' role in the absence of the Supervisor/Manager - required 1-3 years of pulmonary function testing experience - preferred 1-3 years of Children's Hospital Transport skill set - preferred Ability to read and interpret documents such as medical records, requisitions, operator's manuals and procedure manuals. Ability to communicate effectively with staff, manager, colleagues, patients, families, and physicians. Listens well and engages in interactive dialogue with others. Must be able to present and function professionally in front of groups of people that may include administrators and physicians. Ability to add, subtract, multiply, and divide in all units of measure - using whole numbers and decimals. Ability to compute rate, ratios, and percents. Some algebraic skills are required for calculations. Ability to be honest, to be punctual, and to perform the job in adherence to the highest standards of ethical conduct as defined by AMHS and the tenets of the profession. Ability to be accurate in such matters as record keeping, and to use good judgement when performing the functions of the job or when interacting with others. Ability to accept direction, carry out orders, to work cooperatively with others and to avoid the creation of unnecessary conflict. Ability to adhere to AMHS policies, procedures and practices, (including AMC Cares) and to utilize AMHS's problem-solving processes for resolving grievances or disagreements. Ability to anticipate and resolve potential problems to ensure the continuity of appropriate patient care. Ability to identify problems, collect data, establish facts, assess, and draw valid conclusions. Ability to improve job performance through attending conferences, AARC membership, and continuing education. RRT - Registered Respiratory Therapist Upon Hire - required CRT - Certified Respiratory Therapist Upon Hire - required BCLS - Basic Life Support Upon Hire - required ACLS Upon Hire - required PALS - Pediatric Advanced Life Support Upon Hire - required NRP - Neonatal Resuscitation Upon Hire - required Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands Standing - Constantly Walking - Constantly Sitting - Rarely Lifting - Frequently Carrying - Frequently Pushing - Occasionally Pulling - Occasionally Climbing - Occasionally Balancing - Occasionally Stooping - Frequently Kneeling - Frequently Crouching - Frequently Crawling - Occasionally Reaching - Frequently Handling - Frequently Grasping - Frequently Feeling - Constantly Talking - Constantly Hearing - Constantly Repetitive Motions - Constantly Eye/Hand/Foot Coordination - Constantly Working Conditions Extreme cold - Rarely Extreme heat - Rarely Humidity - Rarely Wet - Rarely Noise - Constantly Hazards - Frequently Temperature Change - Rarely Atmospheric Conditions - Rarely Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Responsible for the supervision and coordination of assigned administrative and general office activities consistent with departmental objectives, administrative policies and practices. Provides direct supervision for administrative and office support staff such as secretarial/administrative assistants, medical assistants, schedulers, data management and medical records staff. Ensures the successful delivery of support services within the department or unit. Assumes responsibility of higher (managerial) leadership for department as required. Bachelors degree or equivalent work experience. 3 years of directly related experience with 1 year in a supervisory role or an equivalent combination of relevant education and/or experience. Non-Bargaining Unit, 845 - Orthopaedics - ISM, Icahn School of Medicine Plans and schedules work for staff to ensure proper distribution of assignments and adequate staffing, space and facilities for subsequent performance of duties. Ensures adequate staffing for unexpected/emergency coverage. Provides work direction, guidance, coaching and training for staff. Establishes, reviews and revises work processes and procedures to ensure efficient and effective administrative activities. Makes recommendations regarding fiscal and staffing requirements of the unit to assist in the preparation of budgetary recommendations. Compiles information reflecting expenditures and develops comparisons. Assists in the development of new methods, procedures and/or processes to increase efficiency and to improve service deliver, production, equipment performance, scheduling and quality control. Establishes and maintains liaison with other departments, units or care centers, as well as within own department, to ensure effective coordination of work activities. Fosters an environment of open communication and team work in support of the department and organizations goals and objectives. Ensures compliance with department and organization policies & procedures. Supervises and coordinates various personnel activities including, but not limited to, hiring, performance appraisals, training, disciplining and making salary increase recommendations. Performs other related duties.

The Supervisor is responsible for the oversight and coordination of business, administrative and general office or practice activities. Provides direct supervision for assigned staff, including but not limited to contract management, financial and/or administrative staff and clerical staff. Ensures the successful coordination and delivery of business activity and service within the department. Bachelors degree preferred, or equivalent combination of work experience and education. 5 years of directly related experience with 1 year in a supervisory role or an equivalent combination of relevant education and/or experience. 1. Plans and schedules work for contract management, finance and administrative staff to ensure proper distribution of assignments and adequate staffing, space and facilities for subsequent performance of duties. 2. Ensures adequate staffing for unexpected/emergency coverage. 3. Provides work direction, guidance, coaching and training for staff. 4. Establishes, reviews and revises work processes and procedures to ensure efficient and effective administrative activities. 5. Makes recommendations regarding fiscal and staffing requirements of the unit to assist in the preparation of budgetary recommendations. 6. Compiles information reflecting expenditures and develops comparisons. 7. Assists in the development of new methods, procedures and/or processes to increase efficiency and to improve service deliver, production, equipment performance, scheduling and quality control. 8. Establishes and maintains liaison with other departments, units or care centers, as well as within own department, to ensure effective coordination of work activities. 9. Fosters an environment of open communication and team work in support of the department and organizations goals and objectives. 10. Ensures compliance with department and organization policies & procedures. 11. Supervises and coordinates various personnel activities including, but not limited to, hiring, performance appraisals, training, disciplining and making salary increase recommendations. 12. Performs other related duties.

Department/Unit: Pediatrics Neonatology Work Shift: Day (United States of America) Salary Range: $0.00 - $0.00 APP Supervisor - NICU The APP Supervisor coordinates, plans, directs, implements and manages the administrative, financial and operational responsibilities of fellow Nurse Practitioners and Physician Assistants in the delivery of specialized patient care. They assure that competent, compassionate patient care is uniformly provided to customers including referring facilities, hospital staff and patients in the inpatient, ambulatory, and community settings. The NP Supervisor maintains proficiency in direct patient care, including the responsibility and accountability for the assessment and management of patients, including ordering diagnostic tests, consultations, therapeutic interventions and the day to day implementation and evaluation of an appropriate plan of care. The NP Supervisor develops, implements, and evaluates policies, programs and services consistent with the hospital's mission and departmental/unit's vision and philosophy. They provide direction and support to unit-based staff and collaborates with other service and department leaders toward attainment of short- and long-term goals and objectives. Qualifications: Education: * Graduate of an accredited Nurse Practitioner (Masters' Degree) program Work Experience: * Minimum of 5-7 years of experience in nursing, involving nursing supervision required and 3-5 years of progressive management experience required Essential Functions: Professional Standards of Clinical Practice (American Association of Critical-Care Nurses) * Assessment: Collects patient data in a continuous process that recognizes the dynamic nature of acute, critical, and complex chronic illness. * Diagnosis: Analyzes the assessment data in determining diagnoses. * Planning: Develops an individualized and dynamic plan of care that prescribes interventions to attain expected outcomes. * Implementation: Implements interventions identified in the interdisciplinary plan of care. * Coordination of Care: Coordinates interdisciplinary and intradisciplinary teams to develop or revise plans of care focused on patient and/or family concerns. * Evaluation: Performs systemic and ongoing evaluation of the effectiveness of interventions to assess the patient's progress toward attainment of expected outcomes. * Education: Facilitates education to families with respect to post-discharge care plans including dressing/wound care and feeding plans. Operational and Financial Management * Promotes the use by colleges and universities of the facilities for clinical education and foster good relationships between hospital and their education institutions. * Networks to establish the hospital as a pre-eminent source of professional education, healthcare information and patient care delivery. * Contributes to unit budget planning by analyzing program needs, considering resources necessary for patient care and developing plans on both a short and long-term basis. Human Resource Management * Selects qualified and quality personnel. * Provides direction and acts as a mentor in assisting direct reports to succeed. * Mentors counsels and disciplines staff to ensure quality of work and adherence to hospital policies and procedures, while engaging in and advocating for succession planning for nurse leaders. * Conducts review of appropriate personnel to ensure current required license, certification, or registration is maintained as evidenced by meeting all minimum job qualifications and lack of valid citations. * Establishes a master schedule using annual FTEs established in the budget process. * Establishes work schedules and assignments in conformance with current federal, state, local wage and hour laws, and hospital policies. * Provides for effective distribution and utilization of personnel based on unit needs by collecting and analyzing data to determine changing unit trends. * Provides for in-service and continuing education needs for all personnel in the unit. Systems Leadership * Is aware of and compliant with all hospital and regulatory agency safety goals and objectives. * Develops and participates in organizational systems and processes that promote optimal patient outcomes. * Analyzes system enhancements and barriers that have an impact on patient care. * Consults and collaborates with the patient, family, and other health care providers to provide coordinated, interdisciplinary care. * Incorporates resource utilization by assisting interdisciplinary team members, patients, and families to select therapies that are cost effective, uphold quality standards, and foster the greatest benefit. * Contributes to individual and system responses in the resolution of ethical dilemmas. Research * Collects and analyzes data regarding the performance of procedures, delivery of care, the incidence and types of complications, and the resulting effect on patients, in order to evaluate and improve practice. * Participates in, or leads as directed, various hospital committees that evaluate the quality and effectiveness of acute, critical, and complex patient care. * Formulates recommendations to improve clinical practice based on data obtained from the work environment, quality-of-care activities, and scientific evidence. * Promotes dissemination of knowledge and advances the profession through writing, publishing, and presenting to professional or lay audiences. Consultation * Remains accessible to all staff on an ongoing basis and visible in the department. * Serves as a liaison with nursing leadership to identify learning needs of staff. * Demonstrates follow through and effective problem-solving activities with staff, customers, physicians, and other departments. * Works with nursing leadership to develop educational programs to address gaps in nursing knowledge. * Actively follows up with quality issues as identified. Patient Safety * Monitor the compliance of professional, regulatory and governmental standards and maintain liaison with administration, quality, and risk management on regulatory agency investigations pertinent to the nursing organization. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit: Pediatrics Neonatology Work Shift: Day (United States of America) Salary Range: $0.00 - $0.00APP Supervisor - NICU The APP Supervisor coordinates, plans, directs, implements and manages the administrative, financial and operational responsibilities of fellow Nurse Practitioners and Physician Assistants in the delivery of specialized patient care. They assure that competent, compassionate patient care is uniformly provided to customers including referring facilities, hospital staff and patients in the inpatient, ambulatory, and community settings. The NP Supervisor maintains proficiency in direct patient care, including the responsibility and accountability for the assessment and management of patients, including ordering diagnostic tests, consultations, therapeutic interventions and the day to day implementation and evaluation of an appropriate plan of care. The NP Supervisor develops, implements, and evaluates policies, programs and services consistent with the hospital's mission and departmental/unit's vision and philosophy. They provide direction and support to unit-based staff and collaborates with other service and department leaders toward attainment of short- and long-term goals and objectives.Qualifications: Education: Graduate of an accredited Nurse Practitioner (Masters' Degree) program Work Experience: Minimum of 5-7 years of experience in nursing, involving nursing supervision required and 3-5 years of progressive management experience required Essential Functions: Professional Standards of Clinical Practice (American Association of Critical-Care Nurses) Assessment: Collects patient data in a continuous process that recognizes the dynamic nature of acute, critical, and complex chronic illness. Diagnosis: Analyzes the assessment data in determining diagnoses. Planning: Develops an individualized and dynamic plan of care that prescribes interventions to attain expected outcomes. Implementation: Implements interventions identified in the interdisciplinary plan of care. Coordination of Care: Coordinates interdisciplinary and intradisciplinary teams to develop or revise plans of care focused on patient and/or family concerns. Evaluation: Performs systemic and ongoing evaluation of the effectiveness of interventions to assess the patient's progress toward attainment of expected outcomes. Education: Facilitates education to families with respect to post-discharge care plans including dressing/wound care and feeding plans. Operational and Financial Management Promotes the use by colleges and universities of the facilities for clinical education and foster good relationships between hospital and their education institutions. Networks to establish the hospital as a pre-eminent source of professional education, healthcare information and patient care delivery. Contributes to unit budget planning by analyzing program needs, considering resources necessary for patient care and developing plans on both a short and long-term basis. Human Resource Management Selects qualified and quality personnel. Provides direction and acts as a mentor in assisting direct reports to succeed. Mentors counsels and disciplines staff to ensure quality of work and adherence to hospital policies and procedures, while engaging in and advocating for succession planning for nurse leaders. Conducts review of appropriate personnel to ensure current required license, certification, or registration is maintained as evidenced by meeting all minimum job qualifications and lack of valid citations. Establishes a master schedule using annual FTEs established in the budget process. Establishes work schedules and assignments in conformance with current federal, state, local wage and hour laws, and hospital policies. Provides for effective distribution and utilization of personnel based on unit needs by collecting and analyzing data to determine changing unit trends. Provides for in-service and continuing education needs for all personnel in the unit. Systems Leadership Is aware of and compliant with all hospital and regulatory agency safety goals and objectives. Develops and participates in organizational systems and processes that promote optimal patient outcomes. Analyzes system enhancements and barriers that have an impact on patient care. Consults and collaborates with the patient, family, and other health care providers to provide coordinated, interdisciplinary care. Incorporates resource utilization by assisting interdisciplinary team members, patients, and families to select therapies that are cost effective, uphold quality standards, and foster the greatest benefit. Contributes to individual and system responses in the resolution of ethical dilemmas. Research Collects and analyzes data regarding the performance of procedures, delivery of care, the incidence and types of complications, and the resulting effect on patients, in order to evaluate and improve practice. Participates in, or leads as directed, various hospital committees that evaluate the quality and effectiveness of acute, critical, and complex patient care. Formulates recommendations to improve clinical practice based on data obtained from the work environment, quality-of-care activities, and scientific evidence. Promotes dissemination of knowledge and advances the profession through writing, publishing, and presenting to professional or lay audiences. Consultation Remains accessible to all staff on an ongoing basis and visible in the department. Serves as a liaison with nursing leadership to identify learning needs of staff. Demonstrates follow through and effective problem-solving activities with staff, customers, physicians, and other departments. Works with nursing leadership to develop educational programs to address gaps in nursing knowledge. Actively follows up with quality issues as identified. Patient Safety Monitor the compliance of professional, regulatory and governmental standards and maintain liaison with administration, quality, and risk management on regulatory agency investigations pertinent to the nursing organization. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.