Northwest Counseling Guidance Remote jobs - 1 jobs
Mental Health Crisis Call Center Worker
Menomonie, WI jobs
Part-time Description
Northwest Connections is hiring Mental Health Crisis Workers to provide 24/7 telephone crisis support for individuals experiencing mental health emergencies. This remote, part-time role focuses on crisis intervention, suicide risk assessment, and behavioral health support in compliance with Wisconsin DHS 34 and Chapter 51.
Key Responsibilities
Respond to mental health crisis and suicide prevention hotline calls
Conduct risk assessments and determine appropriate interventions
Provide emotional support, crisis counseling, and referrals
Document services in Electronic Health Records (EHR)
Work independently while collaborating with the crisis response team
Schedule & Availability
Part-time: minimum 3 shifts per week
A minimum of 4 shifts per month must fall on a Saturday or Sunday.
2 holiday shifts per year required
Evening and overnight shifts available:
3pm-11pm | 4pm-12am | 9pm-3am | 10pm-6am | 11pm-7am
Pay & Shift Differentials
$21.00/hour
+$2.65/hour weekend differential
+$3.00/hour for shifts starting at 9pm, 10pm, or 11pm
Work Location
Remote / Work From Home
Must reside in Wisconsin
Requires personal computer, high-speed internet, and private workspace
Benefits
Employee Assistance Program (EAP)
Wellness Program
Professional Development Assistance
Paid Time Off (PTO)
Requirements
Required Qualifications
2+ years of experience in mental health, behavioral health, or crisis services
Bachelor's degree in human services preferred (or equivalent experience)
Strong skills in crisis intervention, de-escalation, and multitasking
Excellent verbal and written communication skills
Proficiency with computers and EHR systems
Ability to remain calm in high-pressure, emergency situations
Salary Description $21/hour
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