Server jobs at Oahu Country Club

Pay Range: $24.83-$31.04/hourly compensation To check tables, assist waithelp with service if necessary, help bus and set tables; greets and seats guests and issues menus; may sell and package bakery items; is responsible for proper and accurate issuing, pricing, recording and receipt of payment for food and beverage checks in a friendly and courteous manner; settlement of checks; tallies and turns in daily receipts; prepares meal recap reports; and may be responsible for a cash bank. • Meets and greets guests as they arrive, offers choice of seating, then escorts them to their table and presents menu. At the end of the meal, bids a warm farewell to all guests, thanks them, asks them to return to the restaurant. • Receives and visually inspects guest check for any inaccuracies, then closes the check to the proper method of payment (i.e. cash, credit card or house charge). • Receives, records and makes any necessary arrangements for reservations and special functions in the restaurant. Memorizes the daily station assignments and the names of staff members. • Ascertains guest satisfaction. In the event of dissatisfaction, refers the incident to the manager. • May comply with accounting guideline regarding receipt of payments, checks total verification, tip disbursement, cash drawer and house bank management. • May be reponsilble for balancing house bank at the end of the shift. May retrieve and returns bank from vault to workstation and return, to ensure accountability. • Communicates information about and sells bakery items and packages/boxes them for guests.

Server (Non-exempt) 2. Department: Front of House Operations 3. Reports to: General Manager and or Manager-on-Duty 4. The serving staff at Cheeseburger Restaurants runs the show. When you are calm, cool, prepared and in control of your station, the restaurant runs like a fine oiled machine. Approach each guest with a smile and a friendly “Aloha!” Consistent, courteous attention to detail, anticipating and fulfilling our guests needs, and teamwork are the cornerstones of a successful shift. This position sells and serves food and drinks in a professional manner with exhibiting our core value of Aloha. 5. Major Responsibilities: Primary duties and responsibilities include, but are not limited to the following: Complete all pre-shift and post-shift side work thoroughly and efficiently. Serve multiple tables, as determined by management. Arrive to work on time, with proper uniform on, ready for work. Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential. All employees must follow the Standards of Dress Policy. Complete knowledge of Cheeseburger Restaurant's food and beverage preparation. Ability to sell alcohol and food items as needed. Able to efficiently take all orders using the hand-held computer device. Able to interact with guests in a friendly/fast manner with Aloha. Able to accept different types of payment and make change accurately. Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant. Clear and reset tables. Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age. If consuming alcoholic beverages, observe guests behavior, count number of drinks served, and if you feel they should not drive, offer a taxi. Don't hesitate to ask a manager to intervene. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guests' expectations. Approach each table as soon as you can. If you cannot get to a table in a timely manner, let the guest know by telling them you'll be right there-make eye contact. Get assistance from your manager if necessary-don't wait until it's too late to save the guest from an unpleasant experience. Successfully complete the Micros training program required by the Company. Memorize all table numbers. Suggestive selling works-up-sell! Your guests are here to buy, not browse. A salesperson will always make more tips than an “order-taker”. In order to be an effective sales person, you must know all of the food and beverage products available. It never looks good when a guest asks you about a specific item, and you don't know the first thing about it. Questions like “how is it cooked”, “is it mild or spicy”, or portion size are common-know the answers. If you don't know, find someone who does, and relay the information to your guest. Up-sell alcohol. Ask the guest if they would prefer a particular brand-of rum for example, in their Mai Tai or Trouble in Waikiki. Drinks from the bar will always be carried on a tray, even one bottle of beer. When serving or clearing drinks, handle all glasses well below the rim, or by the stem. Always place the drink on a beverage napkin or coaster. Card guests who appear to be under 30-no I.D.-no service. If a customer has a complaint, bring it to the attention of the Manager-on-Duty. If the complaint is regarding a meal, remove the plate and offer to replace it, or let the guest choose something else. Always strive to assure that the customer leaves satisfied. Do not hesitate to assist and/or perform the duties of the busser. Never walk through the dining room with empty hands. If a problem with an order arises, be sure to inform your customer of any delays immediately which might occur. Warn guests of hot plates or beverages when serving. Always use “please” and “thank you” in the kitchen. Notify a manager immediately if you feel a guest might be intoxicated. Present the check in a check presenter, bid your guests farewell, and remind them that they pay the cashier. If you have the time, you may offer to take the check up for them. Know which forms of payment we accept. Make a commitment to cleanliness. Take responsibility for the appearance your individual station as well as the restaurant as a whole. Adhere to all rules, regulations, policies and procedures outlined in your orientation and in your Employee Manual. Be familiar with the Position descriptions of Host, Cashier and Bartender as well as the guidelines for Telephone Etiquette. Adhere to all rules, regulations, policies and procedures outline in your orientation, Employee Handbook, and Safety Manual. Complete other duties as assigned by your supervisor and or manager-on-duty. Other duties as assigned. 6. Essential Physical Requirements: Hazards include, but are not limited to, cuts, slipping, tripping, falls, and burns. Frequent washing of hands. Walks and stands during entire shift. Continuously reach, bend, twist, turn, push, pull, reach, lift, carry, stoop and wipe. Constant repetitive hand and wrist movements and forearm rotation. Be Able to lift and carry up to 50 lbs. on an as-needed basis. You must be of legal age to serve liquor according to state law. 7. REQUIRED Knowledge and Skillsets: a) Special Skills or knowledge necessary for this position. 1. Basic mathematical skills. 2. Basic reading and writing skills. 3. Must be able to make correct change. 4. Basic computer skills. 5. Excellent communication skills. 6. Multi-task oriented. 7. Knowledge of workplace safety procedures 8. Must be able to suggestively sell food and beverage items. b) Licenses, certifications or registrations required for the position: 1. State applicable health and/or alcohol compliance card. c) Satisfactorily passing a SERVER APTITUDE TEST with a passing percentage rate of 85% or higher. I acknowledge and understand the following: • Receipt of the does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. • The provides a general summary of the position in which I am employed, that the contents of this job description are job requirements and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform the Manager-on-Duty at any time that I am unable to perform these functions. • Job duties, tasks, work hours and work requirements may be changed at any time with or without notice by Management. • Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of the Company. I have read, understand, and ackno

Property Description Sheraton Kauai Coconut Beach Resort is a stunning beachfront property located in the idyllic island of Kauai, Hawaii, offering an exciting and tropical work environment. As a job applicant, joining the team at Sheraton Kauai Coconut Beach Resort means being part of a world-class resort known for its breathtaking ocean views, pristine beaches, and Hawaiian hospitality. The resort offers a range of employment opportunities, from guest services to culinary and recreation, providing a diverse and enriching career path. Sheraton Kauai Coconut Beach Resort is committed to creating a warm and welcoming work culture that values the spirit of aloha, teamwork, and exceptional guest experiences. Employees can expect to work in a breathtaking setting, where they can showcase their skills, immerse themselves in the local culture, and create memorable experiences for guests. Joining the team at Sheraton Kauai Coconut Beach Resort presents a unique opportunity to be part of a luxurious and tropical resort that offers a truly unforgettable experience for both guests and team members alike. Overview Are you a passionate and customer-focused individual with a love for hospitality? Join our team as a Server and be an integral part of creating exceptional dining experiences for our guests. With high energy and enthusiasm, you will have the opportunity to showcase your interpersonal skills and provide outstanding service that leaves a lasting impression. From recommending delectable menu items to ensuring a seamless dining journey, you will play a vital role in delivering an unforgettable culinary experience. As part of our dedicated team, you will thrive in a fast-paced environment and have the chance to build meaningful connections with our guests. If you have a genuine passion for hospitality, impeccable attention to detail, and a knack for creating memorable moments, this is your chance to shine in a rewarding and dynamic role! Responsibilities: Greet guests with a warm and friendly demeanor, ensuring a positive first impression. Guide guests through the menu, providing recommendations and answering any questions. Take accurate food and beverage orders and relay them to the kitchen and bar. Serve food and beverages in a timely and professional manner, ensuring presentation and quality meet our high standards. Anticipate guest needs and provide personalized service to enhance their dining experience. Clear tables and maintain a clean and organized dining area. Process guest payments and handle cash transactions accurately. Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery. Join our dynamic team of hospitality professionals as a Server and be part of creating unforgettable dining experiences that keep our guests coming back for more. Apply now to embark on a rewarding journey where your dedication, enthusiasm, and service excellence will be celebrated and recognized! Qualifications Food/Beverage Service Worker Permit, where applicable High school diploma or equivalent required Six months to one year serving experience preferred Excellent communication skills and ability to work in a team environment Read, write and speak English fluently Strong attention to detail and ability to multitask Ability to work flexible hours including weekends and holidays Knowledge of food and beverage service standards Ability to stand for long periods of time Meet minimum age requirement of jurisdiction Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match PT Hourly-$14.06 Sign on Bonus Incentive Plan-$150.00 at Hire, $300 after 90 Days & $500 at 6 months Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. We welcome you to joing our Sheraton Ohana! EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $14.06 - USD $14.06 /Hr.

Starting wage of $30.00 per hour Monthly incentive bonus compensation plan! Join the Food & Beverage team at Kukio Golf & Beach Club, known as one of the world's leading private resort communities. As a Server, you will work with an amazing Food & Beverage team focused on great customer service, and a supportive staff and membership that appreciates your service. As a private club we only serve our members and their guests. The position involves ensuring exceptional service execution, while assuring each member is valued. This role requires excellent communication and organizational skills, as well as the ability to multitask and think on your feet. Join us at Kukio by applying today!

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning “mountain reaching heaven” - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base salary for this position is $23.58 hourly. The Host is the guest's first impression of our flagship, fine dining restaurant, CanoeHouse. This person holds a very important role as they set the tone, pace and vibe for the room with a warm greeting, eye contact and aloha. Proper, accurate and kind escorting is critical along with managing reservations, server stations and timing patterns of our guests. This person has a complete working knowledge of the menu and menu ingredients. The successful candidate will work in a face paced and high volume work environment and provide consistent luxury guest experience. Previous Host/Hostess experience in a luxury hotel environment preferred. This is a casual position. Qualifications Any combination of education and experience that provides the required knowledge, skills, and abilities. High school graduate preferred. Previous related experience preferred. Must obtain a Tuberculosis clearance. CPR and/or first aid certifications preferred. Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

A Dining Room Server at Merriman's must be an experienced, passionate and dedicated guest experience ambassador. We look at the Dining Room Server position as the pinnacle of our service team. You are required to have extensive knowledge of menu, wine and fine dining steps of service. A Dining Room Server at Merriman's must be able to consistently fulfill our goal of being the Best Guest Experience Company in the World by making connections and providing exceptional service every night. We are built on a foundation of local food products and extensive knowledge of the products, farms and farmers is essential. We are a fast-paced restaurant that strives to deliver the finest in food, beverage and service of the highest standards. A Dining Room Server is responsible for serving food and/or beverages to guests in the restaurant's continuing effort to deliver outstanding guest service and financial profitability. Essential Functions As a Dining Room Server, you would be responsible for serving food and/or beverages to guests in the restaurant's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure extensive knowledge of food, menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Side work duties; upkeep of the restaurant Additional duties as necessary and assigned. Job Requirements Passion for food, wine, beverage and our restaurant concept Extensive knowledge of local products such as produce and seafood, farms, and farmers Ability to present and converse the menu, restaurant concept, and memorize daily specials in an eloquent manor as well as delivering the highest standards of service in a busy and fast paced environment while demonstrating compassion and creating exceptional customer relations Basic knowledge of common food allergies such as celiac Extensive knowledge of wine, cocktails, and beverage including grape varietals, wine regions of the world, and wine and food paring Total commitment to our Vision Statement, “Being the Greatest Guest Experience in the World” Ability to effectively use the reservation system by recognizing, using guest names, and handling all special requests Learn and memorize all table numbers and seat positions Minimum of 1-year experience as a server in a full-service restaurant Must maintain a professional and positive demeanor in all situations with high character standards with the ability to resolve guest complaints Physical Requirements Ability to continuously walk and or stand, move up and down multiple flights of stairs and transport items (such as glassware, and dishes, beverages) weighing up to 40 lbs. continuously, and also lift items above the shoulders throughout the duration of a possible 8-hour shift on a regular basis Able to work in all inclement weather such as in the sun, wind and or rain Willingness to maintain a neat, clean and well-groomed appearance (specific standards available)

In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of your career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime. GAME TIME ENERGY, LIFETIME EXPERIENCE Creating legendary experiences? No problem. As a Server, you know what it takes to create a personalized experience for guests. You will be responsible for presenting food and beverage options and will focus on guests within the dining room area of the restaurant. HOME OF THE GREATEST OF ALL TIMES Buffalo Wild Wings fuels moments worth sharing for our guests and for our team members. And, when that means access to all these benefits and the game is always on well, thats just another day at the office. Weekly Pay Flexible Schedule Shift meal discount and family dining discount* Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests YOU GOT THIS You are of minimum age to serve alcoholic beverages (or higher, per applicable law). You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills. Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here. Buffalo Wild Wings, Inc. is an equal opportunity employer. *Subject to availability and certain eligibility requirements. $12.75 -$12.75 per hour The base hourly pay range above represents the low and high end of the pay range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location. Hourly rates may vary based on state/local minimum wage requirements. Hourly team members will be eligible for overtime in accordance with applicable law and Inspire Brands policy. RequiredPreferredJob Industries Other

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning “mountain reaching heaven” - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base salary for this position is $18.20 hourly. The Beach Club Server creates a personal connection for the guests enjoying the beach. This role requires a courteous and attentive manner, resulting in a very high level of guest satisfaction. As our Beach Club Server, your responsibilities include: Greet guests warmly and provide a welcoming atmosphere at the beach club Taking and delivering food and beverage orders accurately and efficiently Demonstrating exceptional knowledge of menu items, including ingredients, preparation methods, and potential allergens Recommending food and beverage pairings to enhance the guest experience Providing and setting up beach amenities, including towels, umbrellas, and lounge chairs Assisting guests in finding their preferred seating locations on the beach or in the club area Delivering special amenities or surprise treats to create memorable experiences for guests Maintaining a clean and organized beach area, including proper disposal of trash and used items Monitoring guest safety and reporting any concerns to the appropriate supervisor Processing payments accurately and handling cash and credit transactions Collaborating with kitchen staff and bartenders to ensure timely and quality service Adhering to all food safety and hygiene standards Responding promptly to guest requests and resolving any issues or complaints Participating in team meetings and training sessions to improve service quality Promoting beach club events and activities to increase guest participation and satisfaction Qualifications Education: Any combination of education and experience that provides the required knowledge, skill, and ability. High School education preferred Experience: One year of public contact experience. Other: Ability to obtain tuberculosis clearance. CPR Certification and/or First Aid training preferred. Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Casual/On-call Host/Hostess for Private Country Club Are you an experienced Host/Hostess looking to get away from Honolulu's busy traffic, the thought of paying, or looking for parking just to start your workday? Well nestled deep in the "Beautiful surroundings of the Nuuanu Valley", the serenity of it all calls out to the experienced "Host/Hostess". Come join us at Oahu Country Club. Not only is there free employee parking but also free employee lunch meal on your scheduled workdays just to name a few pluses added benefits. Local candidates strongly preferred, candidates must be available for an in-person interview. We are a non-tipping club. Here at Oahu Country Club, we are looking for a Host/Hostess with an open availability including mornings, nights, and weekends whose primarily responsible will include: Greeting and meeting members at the entrance of the outlet. Graciously welcomes members with a smile and makes engaging eye contact with all members who enter the clubhouse. Operates all reservation functions on our reservations system. Assist and escorts members into the dining area and properly seat members. Present open menus to members at the table. Acknowledge all members/guests, make good eye contact, smile and state - “Please enjoy your lunch or dinner”. Maintains organization and cleanliness of the podium area. Changes out menus when needed. Assists with changing out menus. Straighten all chairs to ensure the dining area is uniform. Engage with members, fellow associates, and leadership through eye contact, smile, appropriate, professional greeting, and conversation. Great Benefits for Eligible employees include: 401(k) savings plan with a generous company match Employee meals prepared daily. Complimentary golf on our beautiful valley golf course on designated days. With much, much more!

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning “mountain reaching heaven” - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base salary for this position is $14.00 hourly. The Back Servers keep our HaLani restaurant running smoothly by ensuring that the restaurant is clean and ready for our guests. They move swiftly throughout the dining room, clearing tables when needed and helping out our servers in delivering food and beverages to guests. Training is provided and from time to time, they're prepared to do some heavy lifting and when needed, they provide our guests with hospitality that will make their day just a little bit brighter. A successful candidate will work well in a fast-paced and high volume work environment and provide consistent, luxury guest experiences. We are looking for someone with a positive attitude who is polite, outgoing, and eager to learn. Previous back server experience preferred. AM and PM full-time shifts available. Qualifications Any combination of education and experience that provides the required knowledge, skills and abilities. High school education preferred. One year of public contact experience. Ability to obtain Tuberculosis Clearance. CPR certification and/or First Aid training preferred. Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning “mountain reaching heaven” - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base salary for this position is $14.00 hourly. The Back Servers keep our HaLani restaurant running smoothly by ensuring that the restaurant is clean and ready for our guests. They move swiftly throughout the dining room, clearing tables when needed and helping out our servers in delivering food and beverages to guests. Training is provided and from time to time, they're prepared to do some heavy lifting and when needed, they provide our guests with hospitality that will make their day just a little bit brighter. A successful candidate will work well in a fast-paced and high volume work environment and provide consistent, luxury guest experiences. We are looking for someone with a positive attitude who is polite, outgoing, and eager to learn. Previous back server experience preferred. AM and PM full-time shifts available. Qualifications Any combination of education and experience that provides the required knowledge, skills and abilities. High school education preferred. One year of public contact experience. Ability to obtain Tuberculosis Clearance. CPR certification and/or First Aid training preferred. Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning “mountain reaching heaven” - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion. For more information: auberge.com/mauna-lani Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge Job Description The base salary for this position is $14.00 hourly. Our HaLani server curates an unforgettable dining experience for our guests. This person will take food and beverage orders, provide delivery of menu items, and ensure seamless service is achieved at our HaLani restaurant. He or she will be tasked to provide food and beverage service in a friendly manner with a very high level of guest satisfaction as the resulting goal. The successful candidate will be efficient, kind and thrive in a team setting. He or she will work in a fast-paced and high volume work environment and provide consistent, luxury guest experiences. This role will require the use of related software and property management systems. Previous server experience in a full-service hotel is preferred. Qualifications Serving experience in a similar environment High attention to detail Ability to remain calm under pressure while working in a fast-paced environment Organizational skills and sales ability Ability to multi-task Strong oral and written communication skills High level of product knowledge Ability to maintain a level of professional urgency and momentum TB Clearance and Food Handlers Certification Required Additional Information Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge. DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Server - Waikiki Brewing Company As a server for Waikiki Brewing Company, you are an ambassador of our brewery, our brand, and our beer. You must be enthusiastic about sharing our premium quality, fresh, handmade beer with all of our guests - both visitors to our island and residents alike. Your exceptional knowledge of craft beer and the brewing process is essential to your position. As such, you will be required to be certified by the Cicerone Certification Program as a Certified Beer Server (with training provided by and exam paid for by the company!) As a server/cocktailer, you must be friendly, outgoing, and possess good communication skills. Your individual personality should shine through - use it to your advantage. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Take pride in personal appearance and show dedication to your job. Display integrity and honesty in all aspects of your employment. The serving staff makes their guests feel welcome and at ease. Their thorough knowledge of food and beverage offerings gives them the ability to enhance the guest experience by answering questions and selling suggestively. 1. Position Title: Server (Non-exempt) 2. Department: Front of House Operations 3. Reports to: EVP, Brewmaster, Bartender, General Manager and or Manager-on-Duty 4. Location: Waikiki Brewing Company Major Responsibilities: Primary duties and responsibilities include, but are not limited to the following: Arrive to work on time, with proper uniform on, ready for work. Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential. All employees must follow the Standards of Dress Policy. Communicate with Aloha to all guests using clear and enthusiastic words, tone, and body language at all times. Make guests feel appreciated through your actions. Be attentive and take initiative! Offer your assistance before the guests has to ask for it. Approach each table as soon as you can. If you cannot get to a table in less than two minutes, let the guest know by telling them you'll be right there-make eye contact. Get assistance from your manager or teammates if necessary-don't wait until it's too late to save the guest from an unpleasant experience. Learn your guests' names and favorite drinks. Always ask the guest where they are from this is a critical element in the guest experience we seek to provide. Have thorough and specific knowledge of all food and beverage items and be able to suggestively sell or answer guest questions using this knowledge. Anticipate your guest's needs. Offer a second drink when the guest's drink is just under half full. Be alert of guest signals (raising a hand, looking directly at you, etc.), and acknowledge the guest so they know you will be right with them. Always place guests' drinks on a beverage napkin or coaster. When serving or clearing drinks, handle all glasses well below the rim, or by the stem. Always give the guest the right of way in the dining room. If a problem with an order arises, be sure to inform your customer immediately of any delays which might occur. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guests' expectations. If a customer has a complaint, bring it to the attention of your supervisor immediately. If the complaint is regarding a meal, remove the plate and offer to replace it, or let the guest choose something else. Always strive to assure that the customer leaves satisfied. Never argue with anyone, especially a guest. Always warn guests of hot plates or beverages when serving. In the event of a spill involving a guest, wipe the spill immediately and get a towel for the guest to use on himself or herself. All accidents or spills involving a customer must be brought to the attention of a Manager as quickly as possible. Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age. Never serve anyone who appears to be intoxicated. You must provide responsible service of alcohol for all patrons. Should a guest reach the state you do not feel they should be served any more, seek Manager-on-Duty attention immediately. If you have reason to believe that a guest may be unsafe to drive, offer to call a taxi. Never hesitate to ask for management intervention when necessary. Work as a team in order to maintain an effective atmosphere and an efficient food and beverage establishment. Make a commitment to cleanliness. Take responsibility for the appearance your individual station as well as the restaurant as a whole. Complete all pre-shift and post-shift side work thoroughly and efficiently. Serve multiple tables, as determined by management. Required to efficiently ring in all orders and special requests accurately in Point of Sale System. Collect money from guests for food and drinks served and make change accurately. Present both the check and the guest's change in a check presenter. Tips may not be counted in the dining room. Commenting about the amount of a gratuity is absolutely forbidden, and could cost you your job. Memorize all table numbers. Act as your own busser. Clean and reset tables promptly when guests leave, keep the floor swerpt and your station stocked at all times. Never walk through the dining room with empty hands. Always use 'please' and 'thank you' in the kitchen. Be familiar with guidelines for telephone etiquette. Answer the phone after not more than two rings when possible. Do not group together and gossip with coworkers. Do not make derogatory remarks about a customer or fellow worker. Adhere to all rules, regulations, policies and procedures outline in your orientation, Employee Handbook, and Safety Manual. Other duties as assigned. Essential Physical Requirements: Hazards include, but are not limited to, cuts, slipping, tripping, falls, and burns. Frequent washing of hands. Walks and stands during entire shift. Continuously reach, bend, twist, turn, push, pull, reach, lift, carry, stoop and wipe. Constant repetitive hand and wrist movements and forearm rotation. Be Able to lift and carry up to 50 lbs. on an as-needed basis. You must be of legal age to serve liquor according to state law. Knowledge and Skills: Basic mathematical skills. Basic reading and writing skills. Must be able to make correct change. Basic computer skills. Excellent communication skills. Multi-task oriented. Knowledge of workplace safety procedures Must be able to suggestively sell food and beverage items. Licenses, certifications or registrations required for the position: State applicable health and/or alcohol compliance card. I acknowledge and understand the following: • Receipt of the does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. • The provides a general summary of the position in which I am employed, that the contents of this are job requirements and, at this time, I know of no limitations, which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform the Manager-on-Duty at any time that I am unable to perform these functions. • Job duties, tasks, work hours and Management may change work requirements at any time with or without notice. • Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of the Company. I have read, understand, and acknowledge this job description outlined above.

Server (Non-exempt) 2. Department: Front of House Operations 3. Reports to: General Manager and or Manager-on-Duty 4. The serving staff at Cheeseburger Restaurants runs the show. When you are calm, cool, prepared and in control of your station, the restaurant runs like a fine oiled machine. Approach each guest with a smile and a friendly “Aloha!” Consistent, courteous attention to detail, anticipating and fulfilling our guests needs, and teamwork are the cornerstones of a successful shift. This position sells and serves food and drinks in a professional manner with exhibiting our core value of Aloha. 5. Major Responsibilities: Primary duties and responsibilities include, but are not limited to the following: Complete all pre-shift and post-shift side work thoroughly and efficiently. Serve multiple tables, as determined by management. Arrive to work on time, with proper uniform on, ready for work. Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential. All employees must follow the Standards of Dress Policy. Complete knowledge of Cheeseburger Restaurant's food and beverage preparation. Ability to sell alcohol and food items as needed. Able to efficiently take all orders using the hand-held computer device. Able to interact with guests in a friendly/fast manner with Aloha. Able to accept different types of payment and make change accurately. Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant. Clear and reset tables. Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age. If consuming alcoholic beverages, observe guests behavior, count number of drinks served, and if you feel they should not drive, offer a taxi. Don't hesitate to ask a manager to intervene. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guests' expectations. Approach each table as soon as you can. If you cannot get to a table in a timely manner, let the guest know by telling them you'll be right there-make eye contact. Get assistance from your manager if necessary-don't wait until it's too late to save the guest from an unpleasant experience. Successfully complete the Micros training program required by the Company. Memorize all table numbers. Suggestive selling works-up-sell! Your guests are here to buy, not browse. A salesperson will always make more tips than an “order-taker”. In order to be an effective sales person, you must know all of the food and beverage products available. It never looks good when a guest asks you about a specific item, and you don't know the first thing about it. Questions like “how is it cooked”, “is it mild or spicy”, or portion size are common-know the answers. If you don't know, find someone who does, and relay the information to your guest. Up-sell alcohol. Ask the guest if they would prefer a particular brand-of rum for example, in their Mai Tai or Trouble in Waikiki. Drinks from the bar will always be carried on a tray, even one bottle of beer. When serving or clearing drinks, handle all glasses well below the rim, or by the stem. Always place the drink on a beverage napkin or coaster. Card guests who appear to be under 30-no I.D.-no service. If a customer has a complaint, bring it to the attention of the Manager-on-Duty. If the complaint is regarding a meal, remove the plate and offer to replace it, or let the guest choose something else. Always strive to assure that the customer leaves satisfied. Do not hesitate to assist and/or perform the duties of the busser. Never walk through the dining room with empty hands. If a problem with an order arises, be sure to inform your customer of any delays immediately which might occur. Warn guests of hot plates or beverages when serving. Always use “please” and “thank you” in the kitchen. Notify a manager immediately if you feel a guest might be intoxicated. Present the check in a check presenter, bid your guests farewell, and remind them that they pay the cashier. If you have the time, you may offer to take the check up for them. Know which forms of payment we accept. Make a commitment to cleanliness. Take responsibility for the appearance your individual station as well as the restaurant as a whole. Adhere to all rules, regulations, policies and procedures outlined in your orientation and in your Employee Manual. Be familiar with the Position descriptions of Host, Cashier and Bartender as well as the guidelines for Telephone Etiquette. Adhere to all rules, regulations, policies and procedures outline in your orientation, Employee Handbook, and Safety Manual. Complete other duties as assigned by your supervisor and or manager-on-duty. Other duties as assigned. 6. Essential Physical Requirements: Hazards include, but are not limited to, cuts, slipping, tripping, falls, and burns. Frequent washing of hands. Walks and stands during entire shift. Continuously reach, bend, twist, turn, push, pull, reach, lift, carry, stoop and wipe. Constant repetitive hand and wrist movements and forearm rotation. Be Able to lift and carry up to 50 lbs. on an as-needed basis. You must be of legal age to serve liquor according to state law. 7. REQUIRED Knowledge and Skillsets: a) Special Skills or knowledge necessary for this position. 1. Basic mathematical skills. 2. Basic reading and writing skills. 3. Must be able to make correct change. 4. Basic computer skills. 5. Excellent communication skills. 6. Multi-task oriented. 7. Knowledge of workplace safety procedures 8. Must be able to suggestively sell food and beverage items. b) Licenses, certifications or registrations required for the position: 1. State applicable health and/or alcohol compliance card. c) Satisfactorily passing a SERVER APTITUDE TEST with a passing percentage rate of 85% or higher. I acknowledge and understand the following: • Receipt of the does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. • The provides a general summary of the position in which I am employed, that the contents of this job description are job requirements and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform the Manager-on-Duty at any time that I am unable to perform these functions. • Job duties, tasks, work hours and work requirements may be changed at any time with or without notice by Management. • Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of the Company. I have read, understand, and ackno

Server (Non-exempt) 2. Department: Front of House Operations 3. Reports to: General Manager and or Manager-on-Duty 4. The serving staff at Cheeseburger Restaurants runs the show. When you are calm, cool, prepared and in control of your station, the restaurant runs like a fine oiled machine. Approach each guest with a smile and a friendly “Aloha!” Consistent, courteous attention to detail, anticipating and fulfilling our guests needs, and teamwork are the cornerstones of a successful shift. This position sells and serves food and drinks in a professional manner with exhibiting our core value of Aloha. 5. Major Responsibilities: Primary duties and responsibilities include, but are not limited to the following: Complete all pre-shift and post-shift side work thoroughly and efficiently. Serve multiple tables, as determined by management. Arrive to work on time, with proper uniform on, ready for work. Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential. All employees must follow the Standards of Dress Policy. Complete knowledge of Cheeseburger Restaurant's food and beverage preparation. Ability to sell alcohol and food items as needed. Able to efficiently take all orders using the hand-held computer device. Able to interact with guests in a friendly/fast manner with Aloha. Able to accept different types of payment and make change accurately. Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant. Clear and reset tables. Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age. If consuming alcoholic beverages, observe guests behavior, count number of drinks served, and if you feel they should not drive, offer a taxi. Don't hesitate to ask a manager to intervene. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guests' expectations. Approach each table as soon as you can. If you cannot get to a table in a timely manner, let the guest know by telling them you'll be right there-make eye contact. Get assistance from your manager if necessary-don't wait until it's too late to save the guest from an unpleasant experience. Successfully complete the Micros training program required by the Company. Memorize all table numbers. Suggestive selling works-up-sell! Your guests are here to buy, not browse. A salesperson will always make more tips than an “order-taker”. In order to be an effective sales person, you must know all of the food and beverage products available. It never looks good when a guest asks you about a specific item, and you don't know the first thing about it. Questions like “how is it cooked”, “is it mild or spicy”, or portion size are common-know the answers. If you don't know, find someone who does, and relay the information to your guest. Up-sell alcohol. Ask the guest if they would prefer a particular brand-of rum for example, in their Mai Tai or Trouble in Waikiki. Drinks from the bar will always be carried on a tray, even one bottle of beer. When serving or clearing drinks, handle all glasses well below the rim, or by the stem. Always place the drink on a beverage napkin or coaster. Card guests who appear to be under 30-no I.D.-no service. If a customer has a complaint, bring it to the attention of the Manager-on-Duty. If the complaint is regarding a meal, remove the plate and offer to replace it, or let the guest choose something else. Always strive to assure that the customer leaves satisfied. Do not hesitate to assist and/or perform the duties of the busser. Never walk through the dining room with empty hands. If a problem with an order arises, be sure to inform your customer of any delays immediately which might occur. Warn guests of hot plates or beverages when serving. Always use “please” and “thank you” in the kitchen. Notify a manager immediately if you feel a guest might be intoxicated. Present the check in a check presenter, bid your guests farewell, and remind them that they pay the cashier. If you have the time, you may offer to take the check up for them. Know which forms of payment we accept. Make a commitment to cleanliness. Take responsibility for the appearance your individual station as well as the restaurant as a whole. Adhere to all rules, regulations, policies and procedures outlined in your orientation and in your Employee Manual. Be familiar with the Position descriptions of Host, Cashier and Bartender as well as the guidelines for Telephone Etiquette. Adhere to all rules, regulations, policies and procedures outline in your orientation, Employee Handbook, and Safety Manual. Complete other duties as assigned by your supervisor and or manager-on-duty. Other duties as assigned. 6. Essential Physical Requirements: Hazards include, but are not limited to, cuts, slipping, tripping, falls, and burns. Frequent washing of hands. Walks and stands during entire shift. Continuously reach, bend, twist, turn, push, pull, reach, lift, carry, stoop and wipe. Constant repetitive hand and wrist movements and forearm rotation. Be Able to lift and carry up to 50 lbs. on an as-needed basis. You must be of legal age to serve liquor according to state law. 7. REQUIRED Knowledge and Skillsets: a) Special Skills or knowledge necessary for this position. 1. Basic mathematical skills. 2. Basic reading and writing skills. 3. Must be able to make correct change. 4. Basic computer skills. 5. Excellent communication skills. 6. Multi-task oriented. 7. Knowledge of workplace safety procedures 8. Must be able to suggestively sell food and beverage items. b) Licenses, certifications or registrations required for the position: 1. State applicable health and/or alcohol compliance card. c) Satisfactorily passing a SERVER APTITUDE TEST with a passing percentage rate of 85% or higher. I acknowledge and understand the following: • Receipt of the does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. • The provides a general summary of the position in which I am employed, that the contents of this job description are job requirements and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform the Manager-on-Duty at any time that I am unable to perform these functions. • Job duties, tasks, work hours and work requirements may be changed at any time with or without notice by Management. • Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of the Company. I have read, understand, and ackno

Server - Waikiki Brewing Company As a server for Waikiki Brewing Company, you are an ambassador of our brewery, our brand, and our beer. You must be enthusiastic about sharing our premium quality, fresh, handmade beer with all of our guests - both visitors to our island and residents alike. Your exceptional knowledge of craft beer and the brewing process is essential to your position. As such, you will be required to be certified by the Cicerone Certification Program as a Certified Beer Server (with training provided by and exam paid for by the company!) As a server/cocktailer, you must be friendly, outgoing, and possess good communication skills. Your individual personality should shine through - use it to your advantage. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Take pride in personal appearance and show dedication to your job. Display integrity and honesty in all aspects of your employment. The serving staff makes their guests feel welcome and at ease. Their thorough knowledge of food and beverage offerings gives them the ability to enhance the guest experience by answering questions and selling suggestively. 1. Position Title: Server (Non-exempt) 2. Department: Front of House Operations 3. Reports to: EVP, Brewmaster, Bartender, General Manager and or Manager-on-Duty 4. Location: Waikiki Brewing Company Major Responsibilities: Primary duties and responsibilities include, but are not limited to the following: Arrive to work on time, with proper uniform on, ready for work. Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential. All employees must follow the Standards of Dress Policy. Communicate with Aloha to all guests using clear and enthusiastic words, tone, and body language at all times. Make guests feel appreciated through your actions. Be attentive and take initiative! Offer your assistance before the guests has to ask for it. Approach each table as soon as you can. If you cannot get to a table in less than two minutes, let the guest know by telling them you'll be right there-make eye contact. Get assistance from your manager or teammates if necessary-don't wait until it's too late to save the guest from an unpleasant experience. Learn your guests' names and favorite drinks. Always ask the guest where they are from this is a critical element in the guest experience we seek to provide. Have thorough and specific knowledge of all food and beverage items and be able to suggestively sell or answer guest questions using this knowledge. Anticipate your guest's needs. Offer a second drink when the guest's drink is just under half full. Be alert of guest signals (raising a hand, looking directly at you, etc.), and acknowledge the guest so they know you will be right with them. Always place guests' drinks on a beverage napkin or coaster. When serving or clearing drinks, handle all glasses well below the rim, or by the stem. Always give the guest the right of way in the dining room. If a problem with an order arises, be sure to inform your customer immediately of any delays which might occur. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guests' expectations. If a customer has a complaint, bring it to the attention of your supervisor immediately. If the complaint is regarding a meal, remove the plate and offer to replace it, or let the guest choose something else. Always strive to assure that the customer leaves satisfied. Never argue with anyone, especially a guest. Always warn guests of hot plates or beverages when serving. In the event of a spill involving a guest, wipe the spill immediately and get a towel for the guest to use on himself or herself. All accidents or spills involving a customer must be brought to the attention of a Manager as quickly as possible. Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age. Never serve anyone who appears to be intoxicated. You must provide responsible service of alcohol for all patrons. Should a guest reach the state you do not feel they should be served any more, seek Manager-on-Duty attention immediately. If you have reason to believe that a guest may be unsafe to drive, offer to call a taxi. Never hesitate to ask for management intervention when necessary. Work as a team in order to maintain an effective atmosphere and an efficient food and beverage establishment. Make a commitment to cleanliness. Take responsibility for the appearance your individual station as well as the restaurant as a whole. Complete all pre-shift and post-shift side work thoroughly and efficiently. Serve multiple tables, as determined by management. Required to efficiently ring in all orders and special requests accurately in Point of Sale System. Collect money from guests for food and drinks served and make change accurately. Present both the check and the guest's change in a check presenter. Tips may not be counted in the dining room. Commenting about the amount of a gratuity is absolutely forbidden, and could cost you your job. Memorize all table numbers. Act as your own busser. Clean and reset tables promptly when guests leave, keep the floor swerpt and your station stocked at all times. Never walk through the dining room with empty hands. Always use 'please' and 'thank you' in the kitchen. Be familiar with guidelines for telephone etiquette. Answer the phone after not more than two rings when possible. Do not group together and gossip with coworkers. Do not make derogatory remarks about a customer or fellow worker. Adhere to all rules, regulations, policies and procedures outline in your orientation, Employee Handbook, and Safety Manual. Other duties as assigned. Essential Physical Requirements: Hazards include, but are not limited to, cuts, slipping, tripping, falls, and burns. Frequent washing of hands. Walks and stands during entire shift. Continuously reach, bend, twist, turn, push, pull, reach, lift, carry, stoop and wipe. Constant repetitive hand and wrist movements and forearm rotation. Be Able to lift and carry up to 50 lbs. on an as-needed basis. You must be of legal age to serve liquor according to state law. Knowledge and Skills: Basic mathematical skills. Basic reading and writing skills. Must be able to make correct change. Basic computer skills. Excellent communication skills. Multi-task oriented. Knowledge of workplace safety procedures Must be able to suggestively sell food and beverage items. Licenses, certifications or registrations required for the position: State applicable health and/or alcohol compliance card. I acknowledge and understand the following: • Receipt of the does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. • The provides a general summary of the position in which I am employed, that the contents of this are job requirements and, at this time, I know of no limitations, which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform the Manager-on-Duty at any time that I am unable to perform these functions. • Job duties, tasks, work hours and Management may change work requirements at any time with or without notice. • Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of the Company. I have read, understand, and acknowledge this job description outlined above.

Host/Hostess - Waikiki Brewing Company As a Host/Hostess for Waikiki Brewing Company, you are an ambassador of our brewery, our brand, and our beer. You must be enthusiastic about sharing our premium quality, fresh, handmade beer with all of our guests - both visitors to our island and residents alike. As a Host/Hostess, you must be friendly, outgoing, and possess good communication skills. Your individual personality should shine through - use it to your advantage. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Take pride in personal appearance and show dedication to your job. Display integrity and honesty in all aspects of your employment. The host staff is our first impression to make guests feel welcome and at ease. By helping to control the flow of guests, clean and prepare tables for seating, assisting and communicating with servers, bartenders, and managers, you are an integral part of the Waikiki Brewing Company experience. 1. Title: Host/Hostess (Non-exempt) 2. Department: Front of House Operations 3. Reports to: General Manager or Manager-on-Duty 4. Typical Work Week: 35 - 40 hours 5. Position Summary: You are warm and friendly to immediately greet guests at the door. Seats, and presents clean menus to guests in a friendly, professional, and quick manner. When guests come into a restaurant they want to be greeted promptly and treated well, they feel uncomfortable if they cannot make immediate eye contact with someone who appears to be in charge. It is your job to welcome each guest to Waikiki Brewing Company with a smile and a warm Aloha Spirit. The Host / Hostess are the first employees to greet all of our customers. How the guests feel they have been treated at the door will have a huge impact on how they perceive their dining experience at Waikiki Brewing Company. Your positive and friendly attitude will make a definite impression on the guest, as you will most likely be the last Waikiki Brewing Company employee the guest will encounter. Always remember to thank each guest for their patronage and invite them to return to any of our fabulous Waikiki Brewing Company locations. 6. Major Responsibilities: Primary duties and responsibilities include, but are not limited to, the following: Check with Manager-on-Duty for any changes on the floor. Check host stand for adequate supplies such as applications, wait lists, and pens. Ensure the floor plans are current and servers are given an update of their stations. Make sure you are aware of any menu changes and able to answer any menu questions. Greet all guests with 'Aloha' and a smile. If you cannot assist them right away acknowledge and make them aware you will be right with them. Lead guest to their table with a smile and always keeping within close proximity. Never seat a guest at a dirty table; wait until the bus person has completed cleaning the area. This means floors and chairs. Special attention should be to the following guests: Children, babies, and people with disabilities. It is important when seating guests that you are using the proper seating rotation. When seating guests utilize the Manager-on-Duty if you notice any server or employee not able to satisfy our guests needs. If there is two host staff on the door one should always be at the front greeting guests and the other should be seating them. As they return back to the desk they should note any open tables that are available. Compliance to all rules, regulations, policies and procedures outline in your orientation, Employee Handbook, and Safety Manual. Complete other duties as assigned by the Manager-on-Duty. Greets and seats guests, presents menus (if applicable), lets guest know about specials. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guests' expectations. Write names on a waiting list or use waitlist app on tablet. Run the floor plan board. Observes tables and keep track of clean, dirty and occupied tables. Takes guest information and quotes wait to guests accurately when tables are not immediately available. Cleans, organizes and stocks menus at host area. Answers phone and answers questions concerning the menu and restaurant. Interacts with guests in and as they leave the restaurant to ensure positive dining experience. Fill to go orders, if applicable. Maintain restrooms throughout shift. Other duties as assigned by the Manager-on-Duty. 7. Essential Physical Requirements: Hazards include, but are not limited to, slipping, tripping, and falls. Frequent washing of hands. Walks and stands during entire shift. Continuously reach, bend, twist, turn, push, pull, reach, lift, carry, stoop and wipe as needed. Constant repetitive hand and wrist movements and forearm rotation. Be Able to lift and carry up to 50 lbs. on an as-needed basis. Constantly communicates verbally with all quests and phone callers. 8. Knowledge and Skills: a) Special Skills or knowledge necessary for this position. 1. Excellent communication skills (verbally interacts with management, servers, team members and guests.) 2. Must be able to read, write and determine wait time based on Company's procedures and protocols. 3. Must visually scan restaurant for clean, unoccupied tables. 4. Organizational skills. 5. Multi-task oriented. 6. Knowledge of workplace safety procedures. I acknowledge and understand the following: • Receipt of the does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. • The provides a general summary of the position in which I am employed, that the contents of this are job requirements and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform the Manager-on-Duty at any time that I am unable to perform these functions. • Job duties, tasks, work hours and work requirements may be changed at any time with or without notice by Management. • Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of the Company. I have read, understand, and acknowledge this job description outlined above.

A Food Runner is responsible in working with the Expeditor to get food out to the dining room and point tables in a timely manner. We are a fast-paced restaurant that strives to deliver the finest in food, beverage and service of the highest standards. Essential Functions As our Food Runner, you would be responsible for serving food to guests' tables in the restaurant's continuing effort to deliver The Best Guest Experience in the World. You are the “legs” of the expeditor. Specifically, you would be responsible for performing the following tasks to the highest standards: Ensure food is served to guests in a timely manner and at the correct temperatures. Ensure extensive knowledge of food, menu and restaurant promotions and specials For large parties, ensure that “swarm” service is used. Responsible for detailed explanation of all items from the menu as well as specials Respond to guest requests in a timely, friendly and efficient manner Communicate to all front of the house staff when items are no longer available (“86'd”) Side work duties, upkeep of the restaurant Additional duties as necessary and assigned. Ideal candidate should possess the following qualifications: Knowledge of local products such as produce, seafood, farms, and farmers Ability to present and converse the menu, restaurant concept, and memorize daily specials in an eloquent manor as well as delivering the highest standards of service in a busy and fast paced environment Basic knowledge of common food allergies such as celiac TB Clearance Total commitment to proving the "Best Guest Experience in the World” Basic knowledge of food and beverage preparation, service standards, guest relations and etiquette PHYSICAL REQUIREMENTS Must be able to continuously bend, stoop, squat and stretch to fulfill all tasks Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing Must be able to stand and exert well-paced mobility for up to 8 hours or in length per shift Must be able to lift up to 50 lbs. including lifting items over shoulders and up and down flights of stairs on a regular and continuing basis to restock all product and items Able to work in all inclement weather such as in the sun, wind and or rain Near Vision - The ability to hear and see details at close range.

A Food Runner is responsible in working with the Expeditor to get food out to the dining room and point tables in a timely manner. We are a fast-paced restaurant that strives to deliver the finest in food, beverage and service of the highest standards. Essential Functions As our Food Runner, you would be responsible for serving food to guests' tables in the restaurant's continuing effort to deliver The Best Guest Experience in the World. You are the “legs” of the expeditor. Specifically, you would be responsible for performing the following tasks to the highest standards: Ensure food is served to guests in a timely manner and at the correct temperatures. Ensure extensive knowledge of food, menu and restaurant promotions and specials For large parties, ensure that “swarm” service is used. Responsible for detailed explanation of all items from the menu as well as specials Respond to guest requests in a timely, friendly and efficient manner Communicate to all front of the house staff when items are no longer available (“86'd”) Side work duties, upkeep of the restaurant Additional duties as necessary and assigned. Ideal candidate should possess the following qualifications: Knowledge of local products such as produce, seafood, farms, and farmers Ability to present and converse the menu, restaurant concept, and memorize daily specials in an eloquent manor as well as delivering the highest standards of service in a busy and fast paced environment Basic knowledge of common food allergies such as celiac TB Clearance Total commitment to proving the "Best Guest Experience in the World” Basic knowledge of food and beverage preparation, service standards, guest relations and etiquette PHYSICAL REQUIREMENTS Must be able to continuously bend, stoop, squat and stretch to fulfill all tasks Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing Must be able to stand and exert well-paced mobility for up to 8 hours or in length per shift Must be able to lift up to 50 lbs. including lifting items over shoulders and up and down flights of stairs on a regular and continuing basis to restock all product and items Able to work in all inclement weather such as in the sun, wind and or rain Near Vision - The ability to hear and see details at close range.