Ocean import representative vs representative

Differences between ocean import representative and representative duties and responsibilities

Ocean import representative example responsibilities.

• Coordinate and administer the selection and use of customs brokers and freight forwarders.
• Act as liaison between logistics, carries and customers.
• Create and deploy the process for LCL consolidation onsite to multiple destinations which help improved company efficiency.
• Work with import brokers and freight forwarders to insure import documentation are distributed correctly in a timely manner.
• Ensure accuracy of direct mail processing and preparation operations in accordance with DHL requirements, customer requests, and establish procedures.
• Release consolidation freight to CFS locations.
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Representative example responsibilities.

• Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
• Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
• Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
• Review EOB denials, appeals and/or rebilling as appropriate.
• Certify of all requirements, policies, and procedures, including MSB.
• Take inbound phone calls from member and providers explaining the EOB denial and payments
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