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Assistant Store Manager jobs at Ohio Valley Goodwill Industries

- 138 jobs
  • Retail Assistant Store Manager - Cincinnati Westside

    Ohio Valley Goodwill Industries Rehabilitation Center 3.9company rating

    Assistant store manager job at Ohio Valley Goodwill Industries

    Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans. The Assistant Manager coordinates with the Retail Store Manager of the retail store to oversee the employees and processes involved with all aspects of the daily operations of the store, including customer service, stocking, merchandising, inventory control, budgeting, and record keeping. The Retail Assistant Store Manager helps to ensure overall production efficiency and to maintain standards in store organization and safety. In the absence of the Retail Store Manager, the Retail Assistant Store Manager is responsible for all store operations. Role and Responsibilities Oversees and executes the overall operation of the retail store in partnership with the Retail Store Manager. Performs daily administrative/clerical functions of store operations such as cash transactions, ordering supplies, and opening and closing the stores. Work a flexible schedule in support to the store opening, production and closing operations including work on weekends and holiday Assist in the supervision and training of employees. Must be able to fulfill the duties of all production and retail staff as needed to include greeting donors, and safely unloading donations from vehicles, completing donor receipts, sorting donated items into designated categories, accurate cash handling, maintaining sales floor neat and orderly, assist customers with purchases and perform store upkeep duties. Create an atmosphere of ongoing exceptional customer service for both internal and external customers. Monitor and ensure a smooth process for all donation functions while adhering to and enforcing security and control procedures. Monitor sales transactions associated with purchases and ensure proper sales procedures are followed. Maintain staffing levels in production and on the sales floor while attaining budgeted payroll expenses. This includes training all new associates in accordance with Goodwill policies. Maintain a neat and orderly store that is properly equipped and supplied to meet all budgetary requirements. Maintain effective email, phone and face to face communication with other divisions and stores as needed. Work collaboratively with the employment and training program to further the mission. Assist customers and handle all complaints. Maintain a safe environment for customers and employees. Comply and enforce organizational policies and standards. Ability to complete necessary paperwork and reports in a timely and efficient manner. Adhere to work schedule by supervisor. Other duties as assigned. Supervisory Responsibility This position has supervisory responsibilities over the retail staff including Retail Supervisors, Donation Attendants, Merchandise Processors and Sales Associates. Required Skills & Qualifications High School Diploma or equivalent preferred. Two years of previous retail progressive management experience supervising several departments and/or staff or more employees preferred. Minimum of 5 years' experience in retail or equivalent industry. Experience selecting, assessing, coaching, and developing associates, preferably in a retail environment. Proficiency in setting and managing schedules for store staff. Ability to communicate effectively in English, both orally and in writing. Basic math and computer skills. Broad knowledge of the thrift and resale industry and ability to react to competitive situations preferred. Highly developed sense of customer service and interpersonal skills including high integrity, respect for all individuals (customers, vendors and employees) strong critical and analytical thinking skills and appreciation of diversity. Physical Requirements Ability to work in both a climate controlled and non-climate-controlled environment. Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling, and climbing for prolonged periods of time. Ability to lift and carry 35 pounds with or without a reasonable accommodation. Moderate noise (i.e., business office with computers, phone, and printers, light traffic). Ability to work in a confined area. Ability to perform computer based work frequently. We offer competitive pay and benefits including: Medical, Dental, Vision Insurance Life Insurance, Short Term Disability, Long Term Disability Paid Vacation and Sick Paid Holidays 403(b) with company match Employee Assistance Program Discounts when shopping at our stores If you're looking for a rewarding, fulfilling experience, please join our team!! Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position. EEO Employer/Vet/Disabled
    $27k-36k yearly est. Auto-Apply 60d+ ago
  • Retail General Manager - Cincinnati Westside

    Ohio Valley Goodwill Industries Rehabilitation Center 3.9company rating

    Assistant store manager job at Ohio Valley Goodwill Industries

    Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans. The Retail General Manager (GM) is responsible for managing daily operations of the retail store including both the production activities and the retail selling floor. This includes customer service, stocking, merchandising, inventory control, budgeting, and record keeping. Also included is the overall production efficiency, housekeeping standards, safety standards, loss prevention, and coordination of merchandise flow. The GM is responsible for clearly defining roles, responsibilities and requirements for their direct reports and hold each accountable by setting specific performance expectations, providing necessary training, and giving consistent feedback. Required Skills & Qualifications High school diploma or equivalent, some college preferred. Two to three years of previous retail progressive management experience supervising several departments and/or staff of 15 or more employees. Minimum of five (5) years' experience in retail or equivalent industry. Experience selecting, assessing, coaching, and developing associates, preferably in a retail environment. Full Profit + Loss ownership. Proficiency in setting and managing schedules for store staff. Ability to communicate effectively in English, both orally and in writing. Math and computer skills required. Broad knowledge of the thrift and resale industry and ability to react to competitively. Highly developed sense of customer service and interpersonal skills including high integrity, respect for all individuals (customers, vendors, and employees), strong critical and analytical thinking skills, and appreciation of diversity. Ability to perform the same functions that direct reports perform. Ability to complete necessary paperwork and reports in a timely and efficient manner. Ability to exercise good judgment in handling day-to day situations. Ability to work a flexible schedule to include opening and closing shifts and extended hours during peak business. May be required to work at other locations. Supervisory Responsibility This position has supervisory responsibilities over the retail staff including the Retail Assistant Manager, Retail Supervisor, Merchandise Processors & Sales Associates. Role and Responsibilities Responsible for the overall operation of the retail store, including store opening and closing procedures. Oversee all production levels, and quality of merchandise to the sales floor to optimize revenue generation. Manage inventory levels of all merchandise lines. Monitor and ensure a smooth and effective flow of donations adhering to all published standards, security, safety, and State laws. Maintain staffing levels while attaining budgeted payroll This includes employment hiring, training and managing store employees in accordance with Goodwill policies. Oversee volunteers and/or temporary labor working in store as needed. Perform all requested reporting requirements on a timely basis including but not limited to surveys, production reports and sales reports. Review and analyze profit and loss statements and adjust store operations according to data. Ensure that daily banking requirements are met. Set and manage schedules for store staff so that the store needs are always met. Manage time and attendance through the Company timekeeping program and submit payroll according to established deadlines. Maintain effective email, phone, and face to face communication with all divisions and other stores. Create an atmosphere of ongoing exceptional customer service for both internal and external customers. Serves as point of resolution for customer complaints and grievances. Comply with and enforce organizational policies and standards. Strives to reduce store turnover, through proper training, selection, and motivation of store team. Other duties as assigned. Physical Requirements Ability to work in both a climate controlled and non-climate controlled environment. Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling, and climbing for prolonged periods of time (up to 7 hours- per 8-hour shift). Ability to lift and carry 35 pounds with or without a reasonable accommodation. Moderate noise (i.e., business office with computers, phone, and printers, light traffic). Ability to work in a confined area. Ability to perform computer based work frequently. We offer competitive pay and benefits including: Medical, Dental, Vision Insurance Life Insurance, Short Term Disability, Long Term Disability Paid Vacation and Sick Paid Holidays 403(b) with company match Employee Assistance Program If you're looking for a rewarding, fulfilling experience, please join our team!! Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position. EEO Employer/Vet/Disabled
    $25k-34k yearly est. Auto-Apply 60d+ ago
  • Plant Manager

    MJ Recruiters 4.4company rating

    Findlay, OH jobs

    Plant Manager - Non-Automotive Manufacturer Oversee multiple facets of manufacturing with a profitable, growing company Within 30 minutes of the Findlay, OH area Medical benefits day one of employment plus bonus potential! Are you a dynamic leader with a passion for driving change and inspiring teams? We are looking for an energetic Plant Manager to take the reins of a high-profile, high-impact role! This is your chance to lead a dedicated and experienced team ready for a new vision. ➡️ Champion change and lead with enthusiasm ➡️ Achieve work-life balance ➡️ Drive immediate impact ➡️ Lead a legacy team ➡️ Work for a growing, non-automotive company This is more than a job; it's an opportunity to join a company that values your expertise, offers the support you need, and trusts you to lead. If you're ready to make a significant impact without sacrificing your personal life, we encourage you to apply! With growth in their sights, acquiring new business and maximizing continuous improvement opportunities, our client is hiring an Plant Manager. As the Plant Manager, you will develop and coach a team of direct and indirect reports in operations, quality, EHS, maintenance, procurement and scheduling. Daily responsibilities will include: Coach, mentor and develop direct and indirect reports to exceed their individual goals Have direct oversight of operations, quality, supply chain, maintenance and EHS Infuse energy, character, passion and charisma into the position; be a strong leader and act as a change agent for the production floor Improve the pace of accountability and management by improving communication with daily/weekly meetings and updates Participate in cross-functional meetings within multiple departments Be present on the manufacturing floor in order to develop the team and create "buy in" of the company's vision Review delivery standards, including evaluating on-time delivery and product flow Identify process improvements and initiate group participation in continuous improvement activities Oversee project management, driving change and improvements on the production floor Ensure sustainability by making sure that areas are operating consistently Management and oversight of the site P&L Maintain and improve communication on plant projects, including getting with internal partners on ensuring that plant projects and CI activities run smoothly and are well-planned Work with the scheduling team to improve the scheduling process, by understanding current and future capacity Hold managers accountable and maintain consistent management practices Lead CapEx projects by ensuring that the due diligence has been done on the research and cost justification, determining the most cost-effective scenario, and communicating with additional departments to ensure a smooth purchase and transition Develop your leadership team and create a succession plan for current staff and any potential new hires Value the data that is provided, reviewing each individual work area and running necessary reports to determine how to move forward with improvements activities Ensure that key performance indicators are in place and work on monitoring and improving KPIs Other duties as directed by senior management The company is seeking a candidate who enjoys spending time on the manufacturing floor. Candidates should feel comfortable being a "Change Agent", able to take ownership of their plant, lead by example, coach and mentor their staff and have the ability to hold others accountable. Individuals should lead with enthusiasm and be able to develop camaraderie among the team. The qualified individual will be passionate about continuous improvement, establishing consistent processes and meeting KPIs based on data-driven information. The company's competitive medical benefits are available day one of employment, and there will be bonus offered for this position. REQUIREMENTS for the Plant Manager: 1. Bachelor's degree 2. Minimum of five years of similar manufacturing operations management experience 3. Experience overseeing direct and indirect reports 4. Experience overseeing multiple facets of manufacturing (production, maintenance, engineering, quality, etc.) 5. Experience overseeing a multi-shift production environment 6. Proven track record of measurable continuous improvement accomplishments 7. Project management experience, including timelines and budgets 8. ERP experience 9. P&L experience 10. Microsoft Office skills, including Word and Excel Skills preferred but NOT required: 1. Formal Lean and/or Six Sigma training or certifications 2. Metalworking experience Reasons to work for this company: ➡️ Benefits available day one of employment, an HSA contribution and bonus potential ➡️ GREAT 401K match ➡️ Company is growing by leaps and bounds ➡️ High-profile position with opportunity to make an immediate impact ➡️ Plant improvements have been made ➡️ Excellent work/life balance and minimal weekends
    $77k-124k yearly est. 2d ago
  • Donor Recruitment District Manager

    American Red Cross 4.3company rating

    Cincinnati, OH jobs

    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Why Choose Us? Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. WHERE YOUR CAREER IS A FORCE GOOD: Key Responsibilities: Assist in developing and supporting established strategic direction for recruitment efforts of the assigned district to ensure achievement of assigned collection goals and organizational objectives. Ensure collection calendar is developed and maintained to meet the needs of the region and the budgeted collection goal. Oversees the implementation of recruitment plans and programs among assigned staff to ensure achievement of collection goals. Working with department and regional leadership, plan overall recruitment methodology for assigned district to assure effective donor group and volunteer development and chapter support with input from recruitment staff, participating chapters, and Board and Committee members. Ensure the implementation of region, division and national recruitment programs designed to meet particular needs (e.g., blood type distribution, holidays, etc.) to ensure the availability of blood products when and where they are needed. Ensure the timely implementation of region, division and national directives and adherence to standard operating procedures, including appropriate staff training, to comply with national, federal or other regulatory requirements. Monitors, evaluates and adjusts donor scheduling, donor flow and customer service issues in collections operations in collaboration with Collections District Manager to enhance the donor experience to contribute to achievement of organizational goals. Performs periodic operational audits to assigned area to assess efficiency and effectiveness of current methods to improve productivity in support of organizational goals. Assists region management with budget planning and monitoring to assure sufficiency and efficiency utilization of financial resources to achieve stated collections goals. Develop and supervise assigned staff in accordance with human resources policies, including performance evaluations, disciplinary actions, and hiring and firing decisions, to enhance success of operations and minimize turnover. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. WHAT YOU NEED TO SUCCEED: Bachelor's degree in marketing, sales, communications, or equivalent combination of related education and experience required. Minimum five years related experience including three years management experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is required. Excellent organizational skills and the ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement appropriate solutions are required. Must have the ability to work independently while developing a functioning team among subordinates. Excellent verbal and written communication skills, including training, presentation, and negotiating skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Master's degree preferred. BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: · Medical, Dental Vision plans · Health Spending Accounts & Flexible Spending Accounts · PTO: Starting at 15 days a year; based on type of job and tenure · Holidays: 11 paid holidays comprised of six core holidays and five floating holidays · 401K with up to 6% match · Paid Family Leave · Employee Assistance · Disability and Insurance: Short + Long Term · Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
    $75k-93k yearly est. Auto-Apply 12d ago
  • Donor Recruitment District Manager

    American Red Cross 4.3company rating

    Cincinnati, OH jobs

    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Why Choose Us? Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. WHERE YOUR CAREER IS A FORCE GOOD: Key Responsibilities: * Assist in developing and supporting established strategic direction for recruitment efforts of the assigned district to ensure achievement of assigned collection goals and organizational objectives. * Ensure collection calendar is developed and maintained to meet the needs of the region and the budgeted collection goal. * Oversees the implementation of recruitment plans and programs among assigned staff to ensure achievement of collection goals. * Working with department and regional leadership, plan overall recruitment methodology for assigned district to assure effective donor group and volunteer development and chapter support with input from recruitment staff, participating chapters, and Board and Committee members. * Ensure the implementation of region, division and national recruitment programs designed to meet particular needs (e.g., blood type distribution, holidays, etc.) to ensure the availability of blood products when and where they are needed. * Ensure the timely implementation of region, division and national directives and adherence to standard operating procedures, including appropriate staff training, to comply with national, federal or other regulatory requirements. * Monitors, evaluates and adjusts donor scheduling, donor flow and customer service issues in collections operations in collaboration with Collections District Manager to enhance the donor experience to contribute to achievement of organizational goals. * Performs periodic operational audits to assigned area to assess efficiency and effectiveness of current methods to improve productivity in support of organizational goals. Assists region management with budget planning and monitoring to assure sufficiency and efficiency utilization of financial resources to achieve stated collections goals. * Develop and supervise assigned staff in accordance with human resources policies, including performance evaluations, disciplinary actions, and hiring and firing decisions, to enhance success of operations and minimize turnover. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. WHAT YOU NEED TO SUCCEED: * Bachelor's degree in marketing, sales, communications, or equivalent combination of related education and experience required. * Minimum five years related experience including three years management experience required. * Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is required. * Excellent organizational skills and the ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement appropriate solutions are required. * Must have the ability to work independently while developing a functioning team among subordinates. * Excellent verbal and written communication skills, including training, presentation, and negotiating skills is required. * A current valid driver's license and good driving record is required. Ability to work on a team. * May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: * Master's degree preferred. BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on type of job and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with up to 6% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
    $75k-93k yearly est. Auto-Apply 11d ago
  • Transportation Blvd - Retail Thrift Store Assistant Manager

    Goodwill Industries of Gr. Cleveland & East Central Ohio 3.2company rating

    Garfield Heights, OH jobs

    Are you a people-focused leader who's passionate about retail and community impact? Join our team as a Retail Thrift Store Assistant Manager and help drive daily store operations that make a real difference! In this role, you'll support the Store Manager in overseeing all aspects of store performance, including merchandising, customer service, inventory, donations, and team development. You'll play a key role in creating a positive and inclusive environment where employees and customers feel valued. What You'll Do Support daily store operations, including donation collection, processing, and merchandising. Lead by example in delivering exceptional customer service and resolving issues with professionalism. Supervise, train, and motivate team members to achieve goals and maintain a positive culture. Process sales accurately using the POS system and handling cash responsibly. Manage inventory, stock rotation, and store presentation to maximize sales. Maintain a clean, safe, and welcoming environment for staff and customers. Step in as acting Store Manager when needed to ensure smooth operations. Promote our mission and values by fostering teamwork, integrity, and respect. What You Bring 1+ year of retail management or supervisory experience (or demonstrated growth in similar roles). Strong leadership, communication, and problem-solving skills. Solid computer and point-of-sale (POS) system knowledge. Excellent organization and time management abilities. A customer-first mindset and enthusiasm for working in a mission-driven environment. Knowledge of a variety of merchandise (brand names, antiques, collectibles, etc.) is a plus! Why You'll Love Working Here Be part of a team that makes a real difference in people's lives. Inclusive, respectful, and supportive work culture. Opportunities for growth, development, and leadership. Every day brings new challenges and meaningful interactions We offer an amazing benefits package that includes Bonus incentives - unlimited potential based on sales and productivity Generous paid time off - 3 weeks per calendar year 9 paid holidays a year - Closed Easter, Thanksgiving, & Christmas Day Medical, dental, & vision benefits at a fraction of the premium cost Retirement investment options with company match Basic Requirements Must have a valid driver's license and auto insurance The ability to work nights, weekends, and some holidays is a must Previous experience in retail management Experience with personal computers Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Background check required.
    $33k-43k yearly est. 48d ago
  • Transportation Blvd - Retail Thrift Store Manager

    Goodwill Industries of Gr. Cleveland & East Central Ohio 3.2company rating

    Garfield Heights, OH jobs

    Make a Difference with Goodwill! Goodwill Industries of Greater Cleveland and East Central Ohio seeks an experienced Store Manager to join our dynamic team in Garfield Heights. This is an opportunity to lead with purpose, help change lives, and be a part of a mission-driven organization. Why Join Us? At Goodwill, you'll find a rewarding, inclusive work environment, a supportive team, and a chance to make a meaningful impact. We also offer a comprehensive benefits package, including: Bonus Incentives: Unlimited earning potential tied to sales and productivity. Paid Time Off: Enjoy 4 weeks of PTO per year, plus 9 paid holidays (including closures on Easter, Thanksgiving, and Christmas). Affordable Healthcare Options: Medical, dental, and vision coverage at a fraction of the premium cost. Retirement Savings: Company-matched investment plans to help secure your financial future. What You'll Do: As Store Manager, you will oversee and direct all aspects of store operations to achieve maximum sales and profitability. Your responsibilities will include: Driving sales and meeting budget goals by controlling expenses. Ensuring compliance with company policies and operational standards. Providing leadership and fostering a positive, productive team environment. Qualifications: We are looking for candidates who meet the following requirements: Leadership Experience: Minimum of 2 years in management or supervisory roles. Valid Driver's License: A valid license and auto insurance are required. Physical Ability: Capable of meeting the physical demands of the role, including standing, lifting to 20 lbs., frequent bending, and reaching. Equal Opportunity Employer: Goodwill is committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. A background check is required for this position. Ready to take the next step in your career and make a difference? Apply today and join a team that changes lives every day!
    $33k-43k yearly est. 9d ago
  • Assistant Store Manager - Salem

    Youngstown LLC 3.6company rating

    Salem, OH jobs

    Assistant Store Manager (Full-Time) - Goodwill Store Location: Salem, OHEmployment Type: Full-Time Schedule: Store hours are Monday-Saturday, 9 AM-8 PM; Sunday, 12 PM-5 PM. Flexible scheduling, including weekends and evenings, is required. About Us Youngstown Area Goodwill Industries, Inc. is dedicated to empowering individuals through meaningful employment opportunities. We foster an inclusive workplace and warmly welcome applications from individuals with barriers to employment, ensuring everyone has the chance to succeed. Job Summary We are seeking a dynamic and reliable Assistant Store Manager to support the daily operations of our Salem, OH Goodwill store. This full-time role is critical in leading our team, driving sales, and ensuring an exceptional customer experience. The ideal candidate is a motivated leader with strong organizational skills and a commitment to consistent attendance. Responsibilities Assist the Store Manager in overseeing all store operations, including sales, customer service, and inventory management. Supervise, train, and motivate staff to achieve performance goals and maintain high service standards. Ensure the store is clean, organized, and visually appealing for customers. Handle customer inquiries, complaints, and escalations with professionalism. Monitor cash handling procedures and ensure transaction accuracy. Support scheduling, payroll, and other administrative tasks. Collaborate with the Store Manager to implement sales strategies and meet financial targets. Ensure compliance with Goodwill policies, safety standards, and operational procedures. Qualifications Proven leadership and supervisory experience in a retail or customer service environment. Excellent communication, interpersonal, and problem-solving skills. Ability to lift up to 25 pounds and stand for extended periods. Reliable with a strong commitment to punctuality and consistent attendance. No criminal background that would be incompatible with a retail environment (background check required). Proficiency in basic math, cash handling, and inventory management. Strong organizational skills and attention to detail. Previous retail management experience is preferred but not required. We Welcome Youngstown Area Goodwill Industries, Inc. encourages applications from individuals with barriers to employment, including veterans, people with disabilities, and those seeking a fresh start. We provide training and support to help you thrive in this leadership role. Schedule & Availability Full-time position, typically 40 hours per week, with flexible hours based on store needs. Store operates 7 days a week: Monday-Saturday, 9 AM-8 PM; Sunday, 12 PM-5 PM. Must be available to work weekends, evenings, and occasional holidays as scheduled. How to Apply Interested candidates can apply in person at the Salem store or online at Career Center | Recruitment. Please bring a resume and be prepared to complete an application. Youngstown Area Goodwill Industries, Inc. is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees.
    $38k-48k yearly est. Auto-Apply 25d ago
  • Store Manager - Calcutta

    Youngstown LLC 3.6company rating

    Calcutta, OH jobs

    YOUNGSTOWN AREA GOODWILL INDUSTRIES, INC. COMPREHENSIVE Job Title: Store Manager Report: District Manager To manage, operate and supervise a retail store operated by Goodwill Industries. Store Manager will be responsible for all screening/hiring of new employees (including client training). Store Manager will be responsible for all store staff evaluations and corrective conferences with the District Manager's approval. The Store Manager will utilize staff on duty efficiently, emphasizing customer service and production of donated goods. Promote sales growth and attend to store merchandising and maintenance needs. The Store Manager is responsible and accountable for safeguarding store cash, mid-day and night bank deposits. (Follow cash and banking procedures accurately). Complete monthly and quarterly safety checklist and monitor fire equipment. Will be able to meet the public with ease. Will have the ability to supervise without showing partiality. The Store Manager will maintain a pleasant atmosphere in the store among personnel and the public at all times, maintain the proper handling of merchandise according to procedure, and adhere to all store policies. Will have sufficient mathematical skills to use cash register and complete store paperwork. The Store Manager will be able to work cooperatively and communicate effectively with District Manager to assure smooth store operation and growth. Will be good at team building and motivating staff. Will be supportive of co-workers and addressing personnel concerns on a timely basis. Will establish work schedules to ensure a smooth-running operation. The Store Manager will ensure that store equipment is kept in proper working order. The Store Manager will be alert to store safety and security. The Store Manager will ensure Goodwill safety and security policies and procedures are maintained, reporting all injuries immediately. Maintains a high standard with store maintenance and presentation. The Store Manager will be understanding with clients and employees in training and making changes; also, in dealing with problems. Will be fair-minded but firm in direction. The Store Manager will have occasional short deadlines, and work environment hectic with occasional high stress. Must possess a valid driver's license, maintain adequate insurance and pass a background check. The Store Manager will annually review the Corporate Responsibility Policy to ensure departmental compliance with it. Review it with all staff. Make suggestions for revisions, additions, etc. EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRE A high school diploma or equivalent is required. A minimum of five years' retail sales experience with at least two years in a retail sales supervisory capacity or in a managerial/supervisory position is required. HOURS WORKED The Store Manager will normally work a full-time forty (40) hour week per store schedule. NUMBER OF DAYS WORKED May vary, but normally five days a week. OVERTIME HOURS Generally, overtime hours are not scheduled; however, overtime may be required based on the needs of the company. PHYSICAL DEMANDS For the purpose of determining the frequency of an activity, please refer to the following table: Never: 0% (0 Min. to 6 Min.) Occasionally: 1 - 33% (6 Min. to 2 Hrs. 45 Min.) Frequently: 34 - 66% (2 Hrs. 45 Min. to 5 Hrs. 30 Min.) Continuously: 67 - 100% (5 Hrs. 30 Min. to 8 Hrs.) STANDING Continuously (67-100%) Surface: Tile, carpet, cement Activity: All aspects of job WALKING Continuously (67-100%) Surface: Tile, carpet, cement Activity: All aspects of job SITTING Occasionally (1-33%) Activity: Paperwork, scheduling, ordering, etc. CLIMBING Occasionally (1-33%) Activity: Attend to store merchandise and displays, occasionally using ladder; referred, but not required.\ BENDING Occasionally (1-33%) Activity: Stocking, bagging, etc. STOOPING/KNEELING Occasionally (1-33%) Activity: Brief stocking, bagging; preferred, but not required REACHING OVERHEAD OR AT SHOULDER LEVEL Frequently (34-66%) Activity: Textile transfer TWIST AND TURN Frequently (34-66%) Activity: While cashiering, waiting on customers LIFTING Frequently (34-66%) Activity: Attend to store merchandise and displays. Lift up to 100 lbs. with help. CARRYING Frequently (34-66%) Activity: Attend to store merchandise and displays. Carry up to 50 lbs. with help PUSH/PULL Frequently (34-66%) Activity: Attend to store merchandise and displays, moving of textile rack and buggy COORDINATION Eye, Hand, Foot Continuously (67-100%) Activity: Running cash register, display setup, etc. TALKING/HEARING/SEEING Continuously (67-100%) Activity: Talking and seeing are required for all aspects of job. Hearing is preferred but not required. MACHINES/TOOLS/EQUIPMENT/WORK AIDS Frequently (34-66%) Activity: Using cash register, calculator, rolling clothing racks, dolly, buggies, and safe. May also be trained to use a pallet jack and/or a tow motor. ENVIRONMENTAL CONDITIONS Indoors 95% Outdoors 5% Hazards include rolling racks, furniture, and other equipment. HAND COORDINATION RIGHT LEFT BOTH FREQUENCY Major Hand X Continuously (67-100%) Fine Manipulation X Continuously (67-100%) Gross Manipulation X Continuously (67-100%) Simple Grasping X Frequently (34-66%) Power Grip X Occasionally (1-33%) Hand Twisting X Continuously (67-100%) Fingering X Continuously (67-100%) In compliance with the Drug-Free Workplace Act of 1988, Youngstown Area Goodwill Industries has a longstanding commitment to provide a safe, quality-oriented and productive work environment. Alcohol and drug misuse poses a threat to the health and safety of Youngstown Area Goodwill Industries employees and to the security of the company's equipment and facilities. For these reasons, Youngstown Area Goodwill Industries is committed to the elimination of drug and alcohol use and misuse in the workplace. NOTE: This comprehensive job description is subject to supplementation or modification if the actual job functions change. Reasonable accommodation will be considered in determining whether an applicant is qualified to perform the essential functions of the job and its underlying physical demands. Signature: _______________ Date: _____
    $30k-60k yearly est. Auto-Apply 10d ago
  • Painesville - Retail Thrift Store Assistant Manager

    Goodwill Industries of Gr. Cleveland & East Central Ohio 3.2company rating

    Painesville, OH jobs

    Are you looking to work in retail for a company that makes a positive difference in your community? Join the Goodwill team and help change a life today! We are hiring a Store Assistant Manager for our Painesville, Ohio, location. In this role, you will assist the Store Manager with the day-to-day operations of your location, adhering to established policies, procedures, and practices. As part of the Goodwill team, you can make a difference! You'll find a rewarding and diverse work environment, comprehensive employee benefits, and a team that genuinely cares about the work they do. We offer an amazing benefits package that includes: Bonus incentives - unlimited potential based on sales and productivity Generous paid time off - 3 weeks per calendar year 9 paid holidays a year - Closed Easter, Thanksgiving, & Christmas Day Medical, dental, & vision benefits at a fraction of the premium cost Retirement investment options with company match Basic Requirements: Must have a valid driver's license and auto insurance The ability to work nights, weekends, and some holidays is a must Previous experience in retail management Experience with personal computers Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Background check required.
    $33k-43k yearly est. 2d ago
  • Store Manager - Portage

    Goodwill Industries Group 3.7company rating

    Portage, IN jobs

    Job Details Store - Portage - Portage, IN Full Time High School $56650.00 Salary Up to 25% Day RetailDescription Job Objective: To manage the daily operations of a fast-paced retail store, ensuring smooth and efficient processes across all areas, including customer service, inventory management, and sales. The role is focused on creating a positive and welcoming shopping experience for customers while maintaining a productive work environment for staff . This position reports to the District Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Supervisory Responsibilities: Production Managers. Assistant Managers. Essential Job Functions: Recruit, train, and manage staff while ensuring adherence to company policies and procedures, holding team members accountable for performance and conduct. Oversee and manage all operational processes within the store, ensuring smooth day-to-day activities and efficient workflow across all departments. Monitor and analyze store sales, payroll, and other financial metrics, making adjustments as needed to maintain profitability and meet financial targets. Maintain a safe and secure work environment by implementing safety protocols and proactively working to prevent internal theft and shoplifting. Communicate effectively with the District Manager regarding any operational issues or challenges and collaborate on developing and executing corrective action plans to address identified problems. Other duties as assigned by supervisor. Qualifications Required Education and Skills: High school diploma or equivalent, or the ability to obtain through The Excel Center. Minimum of two years of supervisory experience. Strong leadership, supervisory, and team management skills with the ability to motivate staff and hold them accountable. Excellent communication skills, both verbal and written, for interacting with staff, customers, and management. Solid understanding of sales, budgeting, financial reporting, and inventory management to ensure store profitability. Proficiency with point-of-sale systems, Microsoft Office Suite, and retail software. Ability to resolve customer issues professionally and maintain excellent customer service standards. Strong problem-solving, critical thinking, and organizational skills to manage operations efficiently in a fast-paced environment. Knowledge of product merchandising techniques and commitment to creating a positive, inclusive store atmosphere. Ability to pass a criminal background check and drug screen. Must have reliable transportation, a current driver's license, and provide proof of insurance to travel to different job sites. Qualifications: Authorized to work in the United States. Flexible availability, including nights and weekends. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to effectively and safely use standard office and light industrial equipment.
    $56.7k yearly 60d+ ago
  • North Canton - Retail Thrift Store Assistant Manager

    Goodwill Industries of Gr. Cleveland & East Central Ohio 3.2company rating

    North Canton, OH jobs

    Are you looking to work in retail for a company that makes a positive difference in your community? Join the Goodwill team and help change a life today! We are hiring a Store Assistant Manager for our North Canton, Ohio, location. In this role, you will assist the Store Manager with the day-to-day operations of your location, adhering to established policies, procedures, and practices. As part of the Goodwill team, you can make a difference! You'll find a rewarding and diverse work environment, comprehensive employee benefits, and a team that genuinely cares about the work they do. We offer an amazing benefits package that includes: Bonus incentives - unlimited potential based on sales and productivity Generous paid time off - 3 weeks per calendar year 9 paid holidays a year - Closed Easter, Thanksgiving, & Christmas Day Medical, dental, & vision benefits at a fraction of the premium cost Retirement investment options with company match Basic Requirements: Must have a valid driver's license and auto insurance The ability to work nights, weekends, and some holidays is a must Previous experience in retail management Experience with personal computers Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Background check required.
    $33k-43k yearly est. 17d ago
  • North Canton - Retail Thrift Store Manager

    Goodwill Industries of Gr. Cleveland & East Central Ohio 3.2company rating

    North Canton, OH jobs

    Goodwill Industries of Greater Cleveland and East Central Ohio is hiring a Store Manager to join our team in North Canton, Ohio. As part of the Goodwill team, you can make a difference and help us change lives every day! You'll find a rewarding, diverse work environment, comprehensive employee benefits, and a team that cares about their work. In this role, you will plan and direct all phases of the store operation as efficiently as possible to achieve maximum sales and profitability while following company policies and meeting budget and sales goals by controlling expenses. We offer an amazing benefits package that includes: Bonus incentives - unlimited potential based on sales and productivity Generous paid time off - 4 weeks per calendar year 9 paid holidays a year - Closed Easter, Thanksgiving, & Christmas Day Medical, dental, & vision benefits at a fraction of the premium cost Retirement investment options with company match Basic Requirements: 2+ years of leadership and management experience Must have a valid driver's license and auto insurance Must be able to perform physical requirements of the position including but not limited to constant standing, constant bilateral reach, and handling ability; constant fingering and pinch grip; requires the constant ability to lift/carry up to 20 lbs.; may require constant shoulder height reaching with either hand and firm grasp; frequent bending; may squat; requires the frequent ability to push/pull less than 20 lbs. All full-time employees are eligible for medical, dental, & vision insurance, life insurance, a retirement plan with company match, and paid time off! Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Background check required.
    $33k-43k yearly est. 28d ago
  • Gordon Square - Retail Thrift Store Assistant Manager

    Goodwill Industries of Gr. Cleveland & East Central Ohio 3.2company rating

    Cleveland, OH jobs

    Are you looking to work in retail for a company that makes a positive difference in your community? Join the Goodwill team and help change a life today! We are hiring a Store Assistant Manager for our newest location in Gordon Square. In this role, you will help the Store Manager with the day-to-day operations of your location, according to Goodwill's established policies and procedures. As part of the Goodwill team, you can make a difference! You'll find a rewarding, diverse work environment, comprehensive employee benefits, and a team that cares about the work they're doing. We offer an amazing benefits package that includes: Bonus incentives - unlimited potential based on sales and productivity Generous paid time off - 3 weeks per calendar year 9 paid holidays a year - Closed Easter, Thanksgiving, & Christmas Day Medical, dental, & vision benefits at a fraction of the premium cost Retirement investment options with company match Basic Requirements: Must have a valid driver's license and auto insurance The ability to work nights, weekends, and some holidays is a must Previous experience in retail management Experience with personal computers Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Background check required.
    $33k-43k yearly est. 35d ago
  • Massillon - Retail Thrift Store Assistant Manager

    Goodwill Industries of Gr. Cleveland & East Central Ohio 3.2company rating

    Massillon, OH jobs

    Are you looking to work in retail for a company that makes a positive difference in your community? Join the Goodwill team and help change a life today! We are hiring a Store Assistant Manager for our Massillon, Ohio, location. In this role, you will assist the Store Manager with the day-to-day operations of your location, adhering to established policies, procedures, and practices. As part of the Goodwill team, you can make a difference! You'll find a rewarding and diverse work environment, comprehensive employee benefits, and a team that genuinely cares about the work they do. We offer an amazing benefits package that includes: Bonus incentives - unlimited potential based on sales and productivity Generous paid time off - 3 weeks per calendar year 9 paid holidays a year - Closed Easter, Thanksgiving, & Christmas Day Medical, dental, & vision benefits at a fraction of the premium cost Retirement investment options with company match Basic Requirements: Must have a valid driver's license and auto insurance The ability to work nights, weekends, and some holidays is a must Previous experience in retail management Experience with personal computers Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Background check required.
    $33k-43k yearly est. 11d ago
  • Store Manager - Madisonville

    Evansville Goodwill Industries, Inc. 3.8company rating

    Madisonville, KY jobs

    Job Description Why Evansville Goodwill? Join our team at Goodwill-where your work goes beyond a paycheck and directly supports our mission through life-changing programs like job training, digital skills, disability assistance programs, and high school diplomas for adults! Your efforts make a real difference in people's lives. What You'll Do: Under the leadership of the Regional Sales Director, the Store Manager is a member of the Donated Goods Retail Operations team and is tasked with the daily operation of the retail store and the continued development of the store team members, clients and volunteers. This position will also help identify opportunities for the personal and professional growth of employees in support of Goodwill's mission. Job Type: Full-time, Salary Non-Exempt Salary: $39,520-$49,520 Shift: 8-hour shift, scheduled for 40-hours per week Weekend availability Essential Functions: Ensure top-tier customer service, maintain clean and safe facilities, and manage fresh inventory using data-driven performance insights. Oversee financial tasks, including cash handling, register balancing, and store finance reporting, while conducting audits for improvements. Manage product logistics and supervise team operations, including hiring, training, and development. Duties and Responsibilities: Open the store at least two (2) times per week and must close the store at least two (2) times per week, on time. This will result in managers opening and closing the store at least four (4) days per week. Work each Monday and Friday, a minimum of three (3) Saturdays per month, and the first and last day of the month. Unless there are exceptional circumstances, managers will avoid taking paid time off (vacation/personal days/floating holidays) during the first and last week of the month. Manage team hiring, training, development, and performance, while overseeing store operations within budget and ensuring proper scheduling, timecard approval, and supply management. Monitor key performance indicators, including sales, donations, and financial ratios, ensuring a positive customer and donor experience, and compliance with policies. Maintain store image, security, and cleanliness, handle donations per procedures, and stay informed on industry trends, competitive pricing, and market knowledge. What You'll Bring: Ability to read, write, and communicate effectively in English, with flexibility to accommodate diverse communication styles and abilities, ensuring inclusive engagement with the public, department staff, and individuals with varying needs. Basic computer skills including the use of Microsoft Office products. Bachelor's degree in related field or 2 years of equivalent retail management experience preferred. Valid driver's license with reliable transportation for required travel. Availability to work evenings and weekends. Employment offer is contingent upon the successful completion of a drug test and criminal background check. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: The physical demands/work environment conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions. Physical requirements include the ability to twist, bend, squat, reach, stoop, kneel, crouch, push and pull. The employee must be able to lift up to 40 pounds and team lift or use equipment to aid in the lifting and movement of items over 40 pounds (common items include, but are not limited to, bags of clothes/miscellaneous items, televisions, computers, sofas, kitchen appliances, bicycles and bedroom sets). Working environment is indoors with occasional exposure to outside temperatures, and will work around occupational allergens, both air and contact, including but not limited to, dust, animal hair and dander, perfumes, and mold. The noise level in the work environment is moderate. Employee Benefits Full Time Employees: For Full-Time Employees, Goodwill offers a total rewards package of: competitive wages, bonus eligibility, annual merit increase eligibility, paid sick time, paid vacation days, 10 paid holidays annually, employee health clinics, dental, medical, HSA, vision, retirement plan, life insurance, student loan forgiveness eligible, employee discount, and mileage reimbursement. We embrace a variety of backgrounds, including individuals with previous involvement in the criminal justice system. Evansville Goodwill Industries is dedicated to offering fair employment opportunities to formerly incarcerated individuals and those with arrest or conviction records. Evansville Goodwill Industries, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. -Evansville Goodwill Industries, Inc. and Goodwill Educates, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. -This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Powered by JazzHR mj VXyPv2uF
    $39.5k-49.5k yearly 14d ago
  • Retail Store Manager (Fort Wayne, IN)

    Goodwill Industries of Northeast Indiana 3.7company rating

    Fort Wayne, IN jobs

    Goodwill Industries of Northeast Indiana, Inc. is looking for our next store manager in Fort Wayne! Do you love working retail, but are tired of the late nights, working every weekend, and inconsistent schedules? Are you a "people person" who is interested in the career development resources that Goodwill has to offer? Do you want to serve your community while building your career? If so, please read on! ABOUT GOODWILL INDUSTRIES OF NORTHEAST INDIANA, INC. Founded in Boston, MA in 1902 by Reverend Edgar J Helms, Goodwill has been providing opportunities for men and women across America and around the world ever since. The Fort Wayne Goodwill can trace its roots back to 1936 when Reverend Helms proposed a federation of Goodwill Industries across northern Indiana. Today, we continue to flourish as we serve 10 county area in Northeast Indiana. As a 501c3 nonprofit organization, our mission is to create opportunities for people to achieve economic stability and build strong communities by offering job training, employment services, and other community-based programs. We support this mission through the eco-friendly collection and sale of donated goods. National watchdog groups and publications consistently give us high ratings for our prudent and innovative use of funds. Every job in our organization contributes to our vocational training and employment programs. In order to hire and retain employees who believe in our mission, we offer good benefits, great consistent rotating schedules that allow for work-life balance, the satisfaction of serving the community, a positive work environment, and opportunities for career development. A DAY IN THE LIFE AS THE STORE MANAGER As the Store Manager, you play a vital role in supporting our mission of providing services to the community by supervising and participating in all areas of the store's daily operations. Every day could be something different! You will be training new hires; motivating staff to meet their goals; accepting donations and issuing tax receipts. You will also be sorting, grading and readying items for the sales floor. There's also the back-office duties, such as preparing deposits, running reports, etc. ESSENTIAL FUNCTIONS Schedules employees' hours Evaluates job performance of store employees. Provides orientation and training to store employees. Holds monthly store meetings. Completes daily sales reports. Supervises daily store operations. Maintains store petty cash. Makes daily bank deposits. Handles all aspects of customer service in a professional manner Hires and disciplines store employees Sorts and prices donations Attends and participates in monthly store management meetings Ensures production meets established standards Maintains merchandise rotation schedule Completes employee and customer accident reports Reviews timecards, adds exception information and approves for store employees Heavy lifting, pushing and pulling required Ensures bank deposit bags are available for daily deposits. Places orders for store truck Supports and executes Goodwill policies and procedures. Follows all safety rules and practices. Performs all other duties as may be assigned by the VP of Retail Sales in the process of carrying out the mission of Goodwill Industries In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients. NON-ESSENTIAL FUNCTIONS: Runs cash register. Promotes safety policies. Assists with promotions/special events. Assists in reviewing merchandise prices. Assists with planning of store fixturing and displays. Answers telephone and other inquiries regarding donation sites/policies ATTENDANCE Goodwill, your co-workers, and our customers depend on you to be at work as scheduled. An assigned rotation allows you to plan around your work schedule. JOB PERFORMANCE Reviewed upon initial hire at 30, 60 and 90 days, and annually thereafter, by the VP of Retail Sales. SUPERVISORY RESPONSIBILITIES Assistant Managers, Clerks, Janitor, Donation Attendant, Rack Runner EDUCATION Ability to obtain CPR/First Aid Certificates. Basic computer skills. EXPERIENCE Previous supervisory experience required. KNOWLEDGE/SKILLS/COMPETENCIES Ability to demonstrate good judgment. Must have good oral communication skills. Ability to complete necessary paperwork. CREDENTIALS/LICENSES/SCREENING REQUIREMENTS Subject to background check Ability to work flexible hours, including weekends and evenings. Ability to work within the team concept. Subject to random alcohol and drug testing as specified in the Drug Free Workplace Program. If driving on Goodwill business, must provide proof of valid driver's license and insurance for personal vehicle at approved levels (100/300,000 bodily injury; 50,000 property damage. Must have suitable driving record and be determined insurable by Goodwill Industries' insurance carrier. Must have telephone, or ability to be reached immediately in case of an emergency. Must be well-groomed and personable. Must be bondable. Must have dependable transportation. Fully comply with Goodwill's Code of Ethics. COMMUNITY INTERACTION Contact with customers, donors, and co-workers. EQUIPMENT POS terminal, credit card machine. Carts, z- racks, gaylord boxes. Gloves for sorting donations. Tagger guns. COMPLEXITY Work that requires judgment, listening skills and ability to problem solve. Employee will make decisions that could affect the efficiency, accuracy, or correctness of work. CONFIDENTIALITY Confidential information involved. WORKING CONDITIONS Physical Activities: Substantial: vision, grasping, lifting, pulling, pushing, reaching, standing, and walking. Considerable: talking. Moderate: crouching, hearing, and stooping. Occasional: none. Nominal: crawling, kneeling, climbing, and repetitive motions. Other Activities: Time spent traveling on agency business is nominal. Physical Requirements: Heavy work: Pushing and pulling up to 100 pounds occasionally, and/or up to 50 pounds occasionally, and/or up to 20 pounds frequently to move objects. The ability to fully perform lifting and moving duties is mandatory. Environmental Conditions: The worker is subject to indoor environmental conditions. CODE OF ETHICS All employees are responsible for being knowledgeable about Goodwill's code of ethics and respective policies and procedures, and for conducting themselves accordingly. Ethical conduct is expected at all times in all matters, whether or not a particular issue is specifically addressed in agency policies or procedures. Employees are expected to bring any questions about whether or not a specific situation presents a potential conflict with this policy to the attention of their manager. EEO CLAUSE It is the Agency's policy to afford equal opportunity to all regardless of disability, race, color, creed, religion, national origin, sex, age, veteran status, or any other class protected by law, and to provide a work environment free of bias based on such categories. Any and all employment decisions will be administered in a non-discriminatory manner. SAFETY STANDARDS All employees are responsible for adhering to all published safety policies as well as the implementation of specific standards that may be assigned. Employees are expected to report unsafe conditions and unsafe acts. Supervisors are responsible for safety issues in assigned areas - ensure that all employees are informed and adhere to all safety policies/issues, use proper reporting mechanisms for dealing with safety hazards or incidents, and personally adhere to safety rules. HARASSMENT All employees are responsible for avoiding offensive or inappropriate behavior at work and are responsible for assuring the workplace is free from any type of harassment at all times. Employees are expected to be familiar with and follow all published procedures, including reporting incidences and cooperating with investigations. Goodwill Industries of Northeast Indiana is an Equal Opportunity Employer. Salary Description $ 22.00 + Depending upon experience.
    $25k-34k yearly est. 60d+ ago
  • Assistant Retail Store Manager

    Goodwill Industries of Lorain County Ohio 3.9company rating

    North Ridgeville, OH jobs

    The Assistant Retail Store Manager is responsible for assisting the Retail Store Manager in the successful operation of the Goodwill store by offering quality retail merchandise, overseeing production operations, driving round-up program and providing customer service in a professional, positive and courteous manner, and maintaining financial viability. He/she will work closely with the Retail Store Manager to build and train an efficient, qualified staff and will assume Retail Store Manager's responsibilities in his/her absence. Essential functions: Act as Retail Store Manager in his/her absence. Provide excellent customer and donor service and respond to customer and donor needs in a timely, courteous manner. Assist in meeting budgeted sales and production goals. Assist Retail Store Manager in directing, coordinating and monitoring retail store activities and business. Secure facility, donations, and store merchandise by implementing loss prevention and store security measures. Perform administrative tasks including reporting, safety, ordering of supplies, check-in and close-out procedures, and cash management in Retail Store Manager's absence. Maintain store appearance by ensuring a clean, attractive and safe facility. Maintain the stability and favorable community reputation for the store and organization by complying with all legal and other regulatory local, state and federal agency requirements. Assist in the daily planning, prioritizing and supervising of employees; refer staff issues or concerns to Retail Store Manager to be addressed in a timely and productive manner. Ensure staff adheres to production guidelines in stocking, cleaning, maintaining sales floor, rotation, intake/sorting, salvage and quality of goods processed. Adhere to all company personnel policies and procedures; assist all clerks and store personnel in understanding and following policies and procedures. Pursue professional career development through continuing education and training opportunities. Attend safety trainings and follow all safety procedures and protocols to ensure a safe and supervised work environment for all employees at all times. Promote positive teamwork among co-workers. Responsible for other duties as may be assigned. Qualifications and required skills: Excellent written, verbal and interpersonal communication skills; time management skills are required. Ability to lead staff; to work with a diverse public. Knowledge of retail daily operations, sales, community and customers relations. Knowledge of computer technology, including cash register and POS systems, and computer programs (Word, Excel), social media and email. Ability to use physical exertion such as prolonged periods of standing, walking, recurring bending, reaching and climbing; ability to lift up to 50 lbs. consistently. Valid Driver's license with good driving record and proof of current auto insurance required every six months. Education and experience: Associate's degree in Business, Retail, Merchandising, Marketing or a related field preferred. 3 years retail management experience required. Significant experience in the field may be considered in lieu of a degree
    $27k-36k yearly est. 60d+ ago
  • Retail Store Manager

    Goodwill Industries of Lorain County Ohio 3.9company rating

    Avon, OH jobs

    The Retail Store Manager is responsible for overall management and operations of the Goodwill store, including staffing, customer and donor service, production, buildings and grounds, safety, and meeting sales and production goals, within budget. Essential functions: Provide assistance to Director of Operations in developing and monitoring retail division goals for Goodwill's strategic plan. Direct and monitor store operations to drive revenue growth and ensure monthly sales, payroll, round-up and production budgets are met; develop and execute actions plans to correct shortfalls if unavoidable. Interview, hire, train, and schedule store personnel. Set clearly defined goals and expectations for store personnel; follow through with disciplinary action when appropriate. With assistance from Human Resources, perform terminations as necessary. Demonstrate and promote superior customer service; handle customer/donor concerns and requests in a courteous, fair and timely manner. Handle all monies involved in store operation including daily register balancing, banking and change; submit daily reports. Ensure operating expenses do not exceed budget. Execute and monitor all phases of store operations to ensure compliance with established safety protocols, material handling and processing practices. Secure facility, donations, and store merchandise by implementing loss prevention and store security measures. Oversee the quality of goods going to sales floor; maintain rotation/pull schedules. Maintain store appearance by ensuring a clean, attractive and safe facility. Maintain the stability and favorable community reputation for the store and organization by complying with all legal and other regulatory local, state and federal agency requirements. Adhere to all company personnel policies and procedures; assist all clerks and store personnel in understanding and following policies and procedures. Pursue professional career development through continuing education and training opportunities. Attend safety trainings and follow all safety procedures and protocols to ensure a safe and supervised work environment for all employees at all times. Promote positive teamwork among co-workers. Responsible for other duties as may be assigned. Qualifications and required skills: Excellent written, verbal and interpersonal communication skills; time management skills are required. Demonstrate ability to lead staff; to work with a diverse public. Knowledge of retail operations, sales, community and customers relations. Knowledge of computer technology, including cash register and POS systems, and computer programs (Word, Excel), social media and email. Ability to use physical exertion such as prolonged periods of standing, walking, recurring bending, reaching and climbing; ability to lift up to 50 lbs. consistently. Valid Driver's license with good driving record and proof of current auto insurance required every six months. Education and experience: Associate's degree in Business, Retail, Merchandising, Marketing or a related field preferred. 3 years retail management experience required. Significant experience in the field may be considered in lieu of a degree
    $29k-38k yearly est. 16d ago
  • Retail Store Manager

    Goodwill Industries of Lorain County Ohio 3.9company rating

    Elyria, OH jobs

    The Retail Store Manager is responsible for overall management and operations of the Goodwill store, including staffing, customer and donor service, production, buildings and grounds, safety, and meeting sales and production goals, within budget. Essential functions: Provide assistance to Director of Operations in developing and monitoring retail division goals for Goodwill's strategic plan. Direct and monitor store operations to drive revenue growth and ensure monthly sales, payroll, round-up and production budgets are met; develop and execute actions plans to correct shortfalls if unavoidable. Interview, hire, train, and schedule store personnel. Set clearly defined goals and expectations for store personnel; follow through with disciplinary action when appropriate. With assistance from Human Resources, perform terminations as necessary. Demonstrate and promote superior customer service; handle customer/donor concerns and requests in a courteous, fair and timely manner. Handle all monies involved in store operation including daily register balancing, banking and change; submit daily reports. Ensure operating expenses do not exceed budget. Execute and monitor all phases of store operations to ensure compliance with established safety protocols, material handling and processing practices. Secure facility, donations, and store merchandise by implementing loss prevention and store security measures. Oversee the quality of goods going to sales floor; maintain rotation/pull schedules. Maintain store appearance by ensuring a clean, attractive and safe facility. Maintain the stability and favorable community reputation for the store and organization by complying with all legal and other regulatory local, state and federal agency requirements. Adhere to all company personnel policies and procedures; assist all clerks and store personnel in understanding and following policies and procedures. Pursue professional career development through continuing education and training opportunities. Attend safety trainings and follow all safety procedures and protocols to ensure a safe and supervised work environment for all employees at all times. Promote positive teamwork among co-workers. Responsible for other duties as may be assigned. Qualifications and required skills: Excellent written, verbal and interpersonal communication skills; time management skills are required. Demonstrate ability to lead staff; to work with a diverse public. Knowledge of retail operations, sales, community and customers relations. Knowledge of computer technology, including cash register and POS systems, and computer programs (Word, Excel), social media and email. Ability to use physical exertion such as prolonged periods of standing, walking, recurring bending, reaching and climbing; ability to lift up to 50 lbs. consistently. Valid Driver's license with good driving record and proof of current auto insurance required every six months. Education and experience: Associate's degree in Business, Retail, Merchandising, Marketing or a related field preferred. 3 years retail management experience required. Significant experience in the field may be considered in lieu of a degree
    $29k-38k yearly est. 16d ago

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