Ohio Care Coordinator
Cleveland, OH jobs
Client: Payer - Ohio Market
Openings: 20
Reason for Opening: Rapid and higher-than-anticipated membership growth within the OH Duals Program, requiring expanded care management capacity.
Travel/Work Structure: Mobile role with a mix of telephonic and in-home/community visits; geo-assigned territories to minimize travel. Candidates must be comfortable entering homes and working within the community.
Contract Length: 3-month contract with extension possibility and FTE opportunities
Start Date: 1/5 or 1/12 depending on training class availability (TBD)
Role Scope:
Care Coordinators will support MyCare Community Well Care Management functions for members in regions going live 1/1. Responsibilities include conducting HRA assessments, completing care plans, coordinating community benefits, and collaborating with provider networks. Caseloads will include primarily low-risk members and may include both engaged and unengaged populations.
Preferred Background:
Candidates with prior experience in home health, hospice, case management, provider-based coordination, or similar community-based roles. Open to diverse clinical backgrounds with relevant licensure, including Social Workers and Registered Nurses.
Trauma Registar
Walnut Creek, CA jobs
Job opportunity: Trauma Registar Facility: John MuirLocation: Walnut Creek, CA (can work remotely as well) Duration: 3 MonthsShift: Day 8a-4pPay range: $40/hr - $42/hr Required: Bachelor's Degree Nursing or Related Field 2 years Healthcare - Registry CSTR Certified Specialist in Trauma Registry - The American Trauma Society AIS Abbreviated Injury Scale Course - AAAM Association for the Advancement of Automotive Medicine Compensation: $40.00 - $42.00 per hour
Minority and Women Owned Business Enterprise (MWBE) certified by the State of New Jersey and Minority Business Enterprise (MBE) certified from National Minority Supplier Development Council.
Our Vision & Mission We believe in the free enterprise system. We shall consistently treat our customers, employees, suppliers and the community with honesty, dignity, fairness and respect. We will conduct our business with the highest ethical standards. Our Mission is “Continually exceed our customers & increasing expectations.”
What We Value ? We value Integrity, Customer Satisfaction, Honesty and fairness. They are essential to the way we do business and how we interact with people. We do what we say we will do, and we conduct ourselves in accordance with our code of ethics.
Our Employee Is Our Key The diversity and involvement of our people is the foundation of our strength. We are committed to their fair and effective selection, development, motivation and recognition. We provide employees with the tools, training and support to achieve excellence in customer satisfaction.
Auto-ApplyRemote OCCC RFS Scheduling Specialist
Atlanta, GA jobs
Are you self-motivated? Do you enjoy solving problem solving? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! The Routing and Scheduling Specialist plays a critical role in supporting Contact Center agents and branch teams by ensuring accurate scheduling and routing processes. This position focuses on identifying and resolving scheduling discrepancies, improving operational efficiency, and strengthening collaboration between the Contact Center and local branches.
In addition to routing and scheduling optimization, this role involves daily monitoring of scheduling performance across locations, pulling reports to identify branches with low scheduling accuracy, and proactively building relationships with those branches to provide training and support. The goal is to ensure that all locations are set up correctly and that Contact Center agents have the tools and information needed to deliver exceptional customer service.
This is a branch support and contact center liaison role requiring strong communication, problem-solving, and relationship-building skills. The approach is Teach - Train - Support - Follow-up to drive continuous improvement.
Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes!
Responsibilities
At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams.
Our Routing and Scheduling Specialist focuses on identifying and resolving scheduling discrepancies, improving operational efficiency, and strengthening collaboration between the Contact Center and local branches.
You will…
* Contact Center Support: Act as a resource for Contact Center agents when scheduling issues arise, providing quick resolutions and guidance to minimize customer impact
* Branch Collaboration: Partner with branch teams to correct scheduling errors, ensure proper setup in systems, and maintain alignment between Contact Center and field operations
* Daily Reporting & Analysis: Pull and review daily scheduling reports to identify locations with low scheduling performance. Analyze trends and develop action plans to improve accuracy and efficiency
* Relationship Building: Establish strong working relationships with underperforming branches, offering training and support to improve scheduling processes and system utilization
* Route Planning: Develop optimal routes for service operations considering skills, distance, traffic conditions, and customer constraints
* Schedule Management: Create and manage technician schedules through local CSS partners, ensuring resources are allocated efficiently and deadlines are met
* Optimization: Use routing and scheduling tools to minimize travel time, reduce fuel consumption, and increase operational efficiency
* Communication & Coordination: Collaborate with Branch Managers, Service Managers, and Contact Center leadership to ensure seamless coordination of resources
* Compliance: Ensure adherence to company policies, safety guidelines, and regulatory requirements
* Performance Monitoring: Track KPIs related to scheduling accuracy and routing efficiency; implement corrective actions where needed
* Training & Support: Provide hands-on training for branch and Contact Center staff on scheduling best practices and system functionality
* Continuous Improvement: Recommend process enhancements and leverage technology to improve scheduling accuracy and customer experience
We Offer…
* A Competitive Compensation package with upward earnings potential
* Comprehensive benefits package including medical, dental, vision & life Insurance
* 401(k) plan with company match, employee stock purchase plan
* Paid vacation, holidays, and sick time
* Employee discounts, tuition reimbursement, dependent scholarship awards
* Inclusive training programs as the industry leader
Why Orkin?
* Founded in 1901, Orkin Pest Control is a global residential and business service provider
* Consecutive years of improved earnings with over 2 million customers
* Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA
* Orkin's National Contact Center is a high energy, fun and collaborative work environment with strong management
Are you ready to be an Orkin Pro?
Qualifications
What's required
* Bachelor's degree in logistics, operations, or related field (or equivalent experience)
* Experience in routing, scheduling, or contact center operations
* We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law
Work from home requirements
* Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise
* A workspace with adequate furnishings (e.g., a desk and chair) and lighting
* Minimum of 20 mbps upload and 50 mbps download or higher, high speed internet connection with the ability to hard wire directly to a modem
What you'll need
* Strong analytical and problem-solving skills.
* Proficiency in scheduling software and reporting tools.
* Excellent communication and interpersonal skills for cross-functional collaboration.
* Ability to work in a fast-paced environment and manage multiple priorities.
* Detail-oriented with a continuous improvement mindset.
What's required
* Bachelor's degree in logistics, operations, or related field (or equivalent experience)
* Experience in routing, scheduling, or contact center operations
* We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law
Work from home requirements
* Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise
* A workspace with adequate furnishings (e.g., a desk and chair) and lighting
* Minimum of 20 mbps upload and 50 mbps download or higher, high speed internet connection with the ability to hard wire directly to a modem
What you'll need
* Strong analytical and problem-solving skills.
* Proficiency in scheduling software and reporting tools.
* Excellent communication and interpersonal skills for cross-functional collaboration.
* Ability to work in a fast-paced environment and manage multiple priorities.
* Detail-oriented with a continuous improvement mindset.
At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams.
Our Routing and Scheduling Specialist focuses on identifying and resolving scheduling discrepancies, improving operational efficiency, and strengthening collaboration between the Contact Center and local branches.
You will…
* Contact Center Support: Act as a resource for Contact Center agents when scheduling issues arise, providing quick resolutions and guidance to minimize customer impact
* Branch Collaboration: Partner with branch teams to correct scheduling errors, ensure proper setup in systems, and maintain alignment between Contact Center and field operations
* Daily Reporting & Analysis: Pull and review daily scheduling reports to identify locations with low scheduling performance. Analyze trends and develop action plans to improve accuracy and efficiency
* Relationship Building: Establish strong working relationships with underperforming branches, offering training and support to improve scheduling processes and system utilization
* Route Planning: Develop optimal routes for service operations considering skills, distance, traffic conditions, and customer constraints
* Schedule Management: Create and manage technician schedules through local CSS partners, ensuring resources are allocated efficiently and deadlines are met
* Optimization: Use routing and scheduling tools to minimize travel time, reduce fuel consumption, and increase operational efficiency
* Communication & Coordination: Collaborate with Branch Managers, Service Managers, and Contact Center leadership to ensure seamless coordination of resources
* Compliance: Ensure adherence to company policies, safety guidelines, and regulatory requirements
* Performance Monitoring: Track KPIs related to scheduling accuracy and routing efficiency; implement corrective actions where needed
* Training & Support: Provide hands-on training for branch and Contact Center staff on scheduling best practices and system functionality
* Continuous Improvement: Recommend process enhancements and leverage technology to improve scheduling accuracy and customer experience
We Offer…
* A Competitive Compensation package with upward earnings potential
* Comprehensive benefits package including medical, dental, vision & life Insurance
* 401(k) plan with company match, employee stock purchase plan
* Paid vacation, holidays, and sick time
* Employee discounts, tuition reimbursement, dependent scholarship awards
* Inclusive training programs as the industry leader
Why Orkin?
* Founded in 1901, Orkin Pest Control is a global residential and business service provider
* Consecutive years of improved earnings with over 2 million customers
* Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA
* Orkin's National Contact Center is a high energy, fun and collaborative work environment with strong management
Are you ready to be an Orkin Pro?
Client Records Registrar
Akron, OH jobs
Founded in 1913, Buckingham Doolittle & Burroughs is Northeast Ohio's preeminent law firm. We are proud of our award winning attorneys and success for over a century. Most importantly, we cherish our culture. A very fortunate individual will become our next Client Records Registrar. He or she will work in our Akron office and work under the leadership of our Director of Operations and Information Technology, a professional who has been with the firm for 35 years and takes extreme pride in the general firm success, and in the success of those who report into her. The Essential job functions include:
Open new clients/matters in a timely manner
Close files and record keeping
Ensure clients are paying appropriately prior to approving new matters
Ensure attorney bill rates, addresses, and special rates are correct when opening new files and matters. This job is the heart of the intake process. Making sure all is correct ensures minimal to no issues with bills
Assist with calls coming in to the department from BDB attorneys and staff in all offices for questions regarding the status of their new client and/or matter opening request, questions on the in-take procedure, or request for the location of a physical file
We prefer:
An individual who possesses a strong attention to detail, the ability to multitask, and strong interpersonal skills in order to communicate with attorneys, staff, and clients
3-5 years working in a professional services environment preferred
Experience with Aderant Expert Financial System or similar system preferred
Buckingham provides competitive compensation and many excellent benefits including medical, dental, optical, short term disability, long term disability, 401k, life insurance wellness benefits, and more.
Event Registration Coordinator
Santa Monica, CA jobs
We are seeking a highly organized and detail-oriented Event Registration Specialist to support our expanding global event strategy. This contract role will be responsible for managing the full lifecycle of event registration using Splashthat, ensuring accurate and timely invite management across regions.
Key Responsibilities
1. Splashthat Page Creation
Build and configure event registration pages in Splashthat.
Ensure branding, content, and registration logic align with event goals.
2. Lead Management
Monitor and manage registrant data daily throughout the event lifecycle (3-4 weeks per event).
Perform data entry, validation, and cleanup to ensure data accuracy.
3. Automated Event Communications
Set up and manage automated email reminders and confirmations.
Ensure timely delivery of communications to registrants.
Job Type & Location
This is a Contract position based out of Santa Monica, CA.
Pay and Benefits
The pay range for this position is $35.00 - $37.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 16, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Registration Specialist, Attendee Experience (RainFocus Experience Required)
Fishers, IN jobs
The Specialist, Attendee Experience (RainFocus Experience Required) will work closely with the Event Experience Manager to understand the program goals and objectives and lead registration to all assigned programs. The Specialist focuses on attendee management, reporting and client needs outlined by the Event Experience Manager and can work independently. The Specialist works effectively and efficiently with the internal support teams and external clients and complies with the corporate and/or pharmaceutical guidelines.
*RainFocus attendee and housing management experience required
What you will do here:
Follow and build client SOPs as required
Qualify attendee information
Manage hotel accommodations and changes
Maintain meeting database with continual updates/changes
Provide reportable information for your meetings in a timely manner
Meet deadline expectations
Manage all attendee communication. Examples include event invitations, reminders, travel letters, communication emails, and surveys
Provide quality control processes. Examples include Ground Manifest vs. A/D Manifest, Hotel Rooming List vs. M&IW Rooming List, M&IW Rooming List vs. A/D Manifest, HCP reporting clean up
Provide onsite preparation assistance. These services would include, but are not limited to badge layout/production, onsite sign in sheets, onsite reports, registration packet preparation/production, onsite supply preparation/shipment
Assist in website testing
Technical Support and/or Digital Production on virtual events
Research 3rd Party Vendor options and information (dine around grids, gifts/materials, etc.)
Work on complex programs with numerous participant types, complicated web builds, and extensive reporting
Handle issues and challenges onsite and overcoming them by thinking outside the box
Ability to handle a wide range of program types (NSMs, VIP programs, Pharma, etc.)
Act as a lead on limited-service events, including the financial process (budget reconciliation, invoicing, and close-out)
Travel and act as lead Program Manager and Coordinator for meetings that allow only one M&IW staff person onsite (i.e., handle meeting room set-up, A/V, ground, F&B)
Use and develop event registration sites outside of Cvent
Understand, develop, and design mobile event apps, including how to provide customer assistance on the download and use of the app
Clearly and effectively communicate to each vendor the requirements and specifications needed, negotiate cost savings, and manage payment/reconciliation process
Initiate, plan, execute, control, and close out attendee registration projects
Manage meeting profiles and statuses in event software
Create and manage client and internal timelines
Who you will work with:
Reporting to a Manager or Director, Attendee Experience, Event Management Services
Internal team members from multiple departments
External clients and key stakeholders
What we expect:
Details of these areas are shared during interviews and monthly reviews:
Cultural Excellence
Role Level Function
Interpersonal Skillset
What you will bring:
College degree or equivalent experience
Minimum 4+ years of experience in the meetings industry
Proven excellent oral and written communication skills in both internal and client-facing environments
Demonstrated track record of successfully managing multiple projects simultaneously
Registration experience
Extensive knowledge of Cvent: room shares, event payments and discount codes, Cvent OnArrival, sessions, Event in a Box
Knowledge of virtual and hybrid event options
Proficient in Microsoft Office systems (Outlook, Excel, OneNote, Word, and Power Point)
Including mail merges, agenda creation, tables, etc. in Word
Including advanced knowledge of excel (Concatenate, Vlookup, SumProducts, Conditional Formatting, CountIF, etc.)
What we provide:
Competitive salary
Health, Dental, Vision and Life Insurance options
401K plan
Paid holidays
Accrued personal time off for vacation and sick leave
Laptop, additional monitor, and mobile phone
Global Giveback program for volunteer service
Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee
Who we are:
M&IW is a global event management firm specializing in virtual, hybrid, and in-person experiences of all shapes and sizes as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil.
M&IW provides a portfolio of management services for meetings, events, incentives, conferences, and tradeshows. Those services include Event Management and Design, Event Sourcing, Attendee Registration and Reporting, Event Technology and Production, Creative Services, Event Marketing and Communications, Gifting and Engagement Strategies, Incentive and Recognition Solutions, Group Air Travel, On-Site Execution and Staffing, and Event Analytics. Our consulting and enterprise services include Technology Implementation and Administration, Meeting Policy, Process and Optimization, Third-party Governance, Executive Dashboards and Analytics, and Sustainability Best Practices and Tracking.
GLOBAL HEADQUARTERS:
10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone ***************
***************************
M&IW associates located throughout the US, UK, Latin America and Asia Pacific Regions
Specialist, Attendee Registration (Pharma Congress Experience Required)
Fishers, IN jobs
The Specialist, Attendee Experience (Pharma Congress Experience Required) will work closely with the Event Experience Manager to understand the program goals and objectives and lead registration to all assigned programs. The Specialist focuses on attendee management, reporting and client needs outlined by the Event Experience Manager and can work independently. The Specialist works effectively and efficiently with the internal support teams and external clients and complies with the corporate and/or pharmaceutical guidelines.
*Pharma Congress experience is required for this role.
What you will do here:
Follow and build client SOPs as required
Qualify attendee information
Manage hotel accommodations and changes
Maintain meeting database with continual updates/changes
Provide reportable information for your meetings in a timely manner
Meet deadline expectations
Manage all attendee communication. Examples include event invitations, reminders, travel letters, communication emails, and surveys
Provide quality control processes. Examples include Ground Manifest vs. A/D Manifest, Hotel Rooming List vs. M&IW Rooming List, M&IW Rooming List vs. A/D Manifest, HCP reporting clean up
Provide onsite preparation assistance. These services would include, but are not limited to badge layout/production, onsite sign in sheets, onsite reports, registration packet preparation/production, onsite supply preparation/shipment
Assist in website testing
Technical Support and/or Digital Production on virtual events
Research 3rd Party Vendor options and information (dine around grids, gifts/materials, etc.)
Work on complex programs with numerous participant types, complicated web builds, and extensive reporting
Handle issues and challenges onsite and overcoming them by thinking outside the box
Ability to handle a wide range of program types (NSMs, VIP programs, Pharma, etc.)
Act as a lead on limited-service events, including the financial process (budget reconciliation, invoicing, and close-out)
Travel and act as lead Program Manager and Coordinator for meetings that allow only one M&IW staff person onsite (i.e., handle meeting room set-up, A/V, ground, F&B)
Use and develop event registration sites outside of Cvent
Understand, develop, and design mobile event apps, including how to provide customer assistance on the download and use of the app
Clearly and effectively communicate to each vendor the requirements and specifications needed, negotiate cost savings, and manage payment/reconciliation process
Initiate, plan, execute, control, and close out attendee registration projects
Manage meeting profiles and statuses in event software
Create and manage client and internal timelines
Who you will work with:
Reporting to a Manager or Director, Attendee Experience, Event Management Services
Internal team members from multiple departments
External clients and key stakeholders
What we expect:
Details of these areas are shared during interviews and monthly reviews:
Cultural Excellence
Role Level Function
Interpersonal Skillset
What you will bring:
College degree or equivalent experience
Minimum 4+ years of experience in the meetings industry
Proven excellent oral and written communication skills in both internal and client-facing environments
Demonstrated track record of successfully managing multiple projects simultaneously
Registration experience
Extensive knowledge of Cvent: room shares, event payments and discount codes, Cvent OnArrival, sessions, Event in a Box
Knowledge of virtual and hybrid event options
Proficient in Microsoft Office systems (Outlook, Excel, OneNote, Word, and Power Point)
Including mail merges, agenda creation, tables, etc. in Word
Including advanced knowledge of excel (Concatenate, Vlookup, SumProducts, Conditional Formatting, CountIF, etc.)
What we provide:
Competitive salary
Health, Dental, Vision and Life Insurance options
401K plan
Paid holidays
Accrued personal time off for vacation and sick leave
Laptop, additional monitor, and mobile phone
Global Giveback program for volunteer service
Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee
Who we are:
M&IW is a global event management firm specializing in virtual, hybrid, and in-person experiences of all shapes and sizes as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil.
M&IW provides a portfolio of management services for meetings, events, incentives, conferences, and tradeshows. Those services include Event Management and Design, Event Sourcing, Attendee Registration and Reporting, Event Technology and Production, Creative Services, Event Marketing and Communications, Gifting and Engagement Strategies, Incentive and Recognition Solutions, Group Air Travel, On-Site Execution and Staffing, and Event Analytics. Our consulting and enterprise services include Technology Implementation and Administration, Meeting Policy, Process and Optimization, Third-party Governance, Executive Dashboards and Analytics, and Sustainability Best Practices and Tracking.
GLOBAL HEADQUARTERS:
10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone ***************
***************************
M&IW associates located throughout the US, UK, Latin America and Asia Pacific Regions
Remote Patient Care Coordinator
Tampa, FL jobs
Pharmacy Patient Care Coordinator Remote - Equipment Provided Pay Rate: $21/hr Schedule: Ranges M-F 8am - 8pm EST The Opportunity: As a Pharmacy Patient Care Coordinator, you'll be the vital connection between patients and their pharmacy care team. You'll handle inbound and outbound calls that keep patients on therapy, ensure timely medication delivery, and provide the support that makes a real difference in people's lives.
This fully remote role combines customer service excellence with healthcare impact. You'll coordinate medication shipments, conduct refill outreach, collect important patient information, and serve as a trusted resource for patients navigating their treatment journey. If you're detail-oriented, empathetic, and passionate about helping others, this role offers the perfect blend of structure and meaningful work.
What You'll Do:
- Manage inbound patient and prescriber calls regarding shipment status, delivery questions, address changes, and refill scheduling
- Conduct proactive outbound calls to patients for refill reminders, therapy adherence check-ins, and demographic or eligibility updates
- Collect and verify patient demographic, contact, allergy, and medication information with accurate data entry into pharmacy systems
- Coordinate medication shipments by scheduling deliveries, confirming receipt, and escalating any delays or issues
- Serve as a liaison between patients, prescribers, and internal pharmacy teams to support seamless order processing
- Monitor prescription status to ensure therapy continuity and proactively address gaps in refill scheduling
- Document all patient interactions accurately and escalate clinical or compliance concerns to pharmacists or supervisors
- Provide exceptional customer support and help patients navigate the pharmacy process with confidence
- Contribute to process improvement initiatives that enhance patient experience and operational efficiency
Work Environment:
- Fully remote position requiring a dedicated, private workspace with reliable high-speed internet and secure data connection.
- Heavy computer and phone use with occasional extended hours during high-volume periods.
Skills
insurance claim, call center, insurance verification, health care, insurance, patient access, medical terminology, patient registration, prior authorization, inbound call, administrative support, customer service, medicare, medicaid
Additional Skills & Qualifications
- Experience managing inbound/outbound patient calls, refill reminders, and shipment coordination
- Proficiency with pharmacy management systems, CRM tools, and Microsoft Office applications
- Strong attention to detail with excellent written and verbal communication skills
- Ability to work independently in a remote environment while maintaining high productivity
- Understanding of URAC/ACHC accreditation standards and patient privacy regulations (HIPAA) strongly preferred
Experience Level
Intermediate Level
#eastpriority25
Job Type & Location
This is a Contract position based out of Tampa, FL.
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 12, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Patient Care Coordinator
Houston, TX jobs
Job Title: Pharmacy Patient Care Coordinator Shifts: - Monday - Friday, 8:00 AM - 4:30 PM EST - Monday - Friday, 9:00 AM - 5:30 PM EST - Monday - Friday, 11:30 AM - 8:00 PM EST The Opportunity: As a Pharmacy Patient Care Coordinator, you'll be the vital connection between patients and their pharmacy care team. You'll handle inbound and outbound calls that keep patients on therapy, ensure timely medication delivery, and provide the support that makes a real difference in people's lives.
This fully remote role combines customer service excellence with healthcare impact. You'll coordinate medication shipments, conduct refill outreach, collect important patient information, and serve as a trusted resource for patients navigating their treatment journey. If you're detail-oriented, empathetic, and passionate about helping others, this role offers the perfect blend of structure and meaningful work.
What You'll Do:
- Manage inbound patient and prescriber calls regarding shipment status, delivery questions, address changes, and refill scheduling
- Conduct proactive outbound calls to patients for refill reminders, therapy adherence check-ins, and demographic or eligibility updates
- Collect and verify patient demographic, contact, allergy, and medication information with accurate data entry into pharmacy systems
- Coordinate medication shipments by scheduling deliveries, confirming receipt, and escalating any delays or issues
- Serve as a liaison between patients, prescribers, and internal pharmacy teams to support seamless order processing
- Monitor prescription status to ensure therapy continuity and proactively address gaps in refill scheduling
- Document all patient interactions accurately and escalate clinical or compliance concerns to pharmacists or supervisors
- Provide exceptional customer support and help patients navigate the pharmacy process with confidence
- Contribute to process improvement initiatives that enhance patient experience and operational efficiency
What You'll Bring:
Education & Experience
- High school diploma or equivalent required; associate or bachelor's degree in health administration, pharmacy services, or related field preferred
- At least 1 year of experience in pharmacy call center operations, specialty pharmacy coordination, or healthcare customer service preferred
Skills & Strengths
- Experience managing inbound/outbound patient calls, refill reminders, and shipment coordination
- Proficiency with pharmacy management systems, CRM tools, and Microsoft Office applications
- Strong attention to detail with excellent written and verbal communication skills
- Ability to work independently in a remote environment while maintaining high productivity
- Understanding of URAC/ACHC accreditation standards and patient privacy regulations (HIPAA) strongly preferred
Work Environment:
- Fully remote position requiring a dedicated, private workspace with reliable high-speed internet and secure data connection.
- Heavy computer and phone use with occasional extended hours during high-volume periods.
Additional Skills & Qualifications
Skills & Strengths
- Experience managing inbound/outbound patient calls, refill reminders, and shipment coordination
- Proficiency with pharmacy management systems, CRM tools, and Microsoft Office applications
- Strong attention to detail with excellent written and verbal communication skills
- Ability to work independently in a remote environment while maintaining high productivity
- Understanding of URAC/ACHC accreditation standards and patient privacy regulations (HIPAA) strongly preferred
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Houston, TX.
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 12, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Patient Care Coordinator
Atlanta, GA jobs
Job Title: Pharmacy Patient Care Coordinator Shifts: - Monday - Friday, 8:00 AM - 4:30 PM EST - Monday - Friday, 9:00 AM - 5:30 PM EST - Monday - Friday, 11:30 AM - 8:00 PM EST The Opportunity: As a Pharmacy Patient Care Coordinator, you'll be the vital connection between patients and their pharmacy care team. You'll handle inbound and outbound calls that keep patients on therapy, ensure timely medication delivery, and provide the support that makes a real difference in people's lives.
This fully remote role combines customer service excellence with healthcare impact. You'll coordinate medication shipments, conduct refill outreach, collect important patient information, and serve as a trusted resource for patients navigating their treatment journey. If you're detail-oriented, empathetic, and passionate about helping others, this role offers the perfect blend of structure and meaningful work.
What You'll Do:
- Manage inbound patient and prescriber calls regarding shipment status, delivery questions, address changes, and refill scheduling
- Conduct proactive outbound calls to patients for refill reminders, therapy adherence check-ins, and demographic or eligibility updates
- Collect and verify patient demographic, contact, allergy, and medication information with accurate data entry into pharmacy systems
- Coordinate medication shipments by scheduling deliveries, confirming receipt, and escalating any delays or issues
- Serve as a liaison between patients, prescribers, and internal pharmacy teams to support seamless order processing
- Monitor prescription status to ensure therapy continuity and proactively address gaps in refill scheduling
- Document all patient interactions accurately and escalate clinical or compliance concerns to pharmacists or supervisors
- Provide exceptional customer support and help patients navigate the pharmacy process with confidence
- Contribute to process improvement initiatives that enhance patient experience and operational efficiency
What You'll Bring:
Education & Experience
- High school diploma or equivalent required; associate or bachelor's degree in health administration, pharmacy services, or related field preferred
- At least 1 year of experience in pharmacy call center operations, specialty pharmacy coordination, or healthcare customer service preferred
Skills & Strengths
- Experience managing inbound/outbound patient calls, refill reminders, and shipment coordination
- Proficiency with pharmacy management systems, CRM tools, and Microsoft Office applications
- Strong attention to detail with excellent written and verbal communication skills
- Ability to work independently in a remote environment while maintaining high productivity
- Understanding of URAC/ACHC accreditation standards and patient privacy regulations (HIPAA) strongly preferred
Work Environment:
- Fully remote position requiring a dedicated, private workspace with reliable high-speed internet and secure data connection.
- Heavy computer and phone use with occasional extended hours during high-volume periods.
Additional Skills & Qualifications
Skills & Strengths
- Experience managing inbound/outbound patient calls, refill reminders, and shipment coordination
- Proficiency with pharmacy management systems, CRM tools, and Microsoft Office applications
- Strong attention to detail with excellent written and verbal communication skills
- Ability to work independently in a remote environment while maintaining high productivity
- Understanding of URAC/ACHC accreditation standards and patient privacy regulations (HIPAA) strongly preferred
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Atlanta, GA.
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 12, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Registration Coordinator, Attendee Experience (Cvent Required, RainFocus a plus)
New Jersey jobs
The Coordinator, Attendee Experience will work closely with the Event Experience Manager to understand the program goals and objectives and lead registration to all assigned programs. The Coordinator focuses on attendee management, reporting and client needs outlined by the Event Experience Manager and can work independently. The Coordinator works effectively and efficiently with the internal support teams and external clients and complies with the corporate and/or pharmaceutical guidelines.
What you will do here:
Follow and build client SOPs as required
Qualify attendee information
Manage hotel accommodations and changes
Maintain meeting database with continual updates/changes
Provide reportable information for your meetings in a timely manner
Meet deadline expectations
Manage all attendee communication. Examples include event invitations, reminders, travel letters, communication emails, and surveys
Provide quality control processes. Examples include Ground Manifest vs. A/D Manifest, Hotel Rooming List vs. M&IW Rooming List, M&IW Rooming List vs. A/D Manifest, HCP reporting clean up
Provide onsite preparation assistance. These services would include, but are not limited to badge layout/production, onsite sign in sheets, onsite reports, registration packet preparation/production, onsite supply preparation/shipment
Assist in website testing
Technical Support and/or Digital Production on virtual events
Research 3rd Party Vendor options and information (dine around grids, gifts/materials, etc.)
Work on complex programs with numerous participant types, complicated web builds, and extensive reporting
Handle issues and challenges onsite and overcoming them by thinking outside the box
Ability to handle a wide range of program types (NSMs, VIP programs, Pharma, etc.)
Act as a lead on limited-service events, including the financial process (budget reconciliation, invoicing, and close-out)
Travel and act as lead Program Manager and Coordinator for meetings that allow only one M&IW staff person onsite (i.e., handle meeting room set-up, A/V, ground, F&B)
Who you will work with:
Reporting to a Manager or Director, Attendee Experience, Event Management Services
Internal team members from multiple departments
External Clients and Key Stakeholders
What we expect:
Details of these areas are shared during interviews and monthly reviews:
Cultural Excellence
Role Level Function
Interpersonal Skillset
What you will bring:
College degree or equivalent experience
Minimum 3+ years of experience in the meetings industry
Knowledge of virtual and hybrid event options
Proven excellent oral and written communication skills in both internal and client-facing environments
Demonstrated track record of successfully managing multiple projects simultaneously
Experience with database management programs (Cvent and RainFocus preferred)
Extensive knowledge of Cvent: room shares, event payments and discount codes, Cvent OnArrival, sessions, Event in a Box
Proficient in Microsoft Office systems (Outlook, Excel, OneNote, Word and Power Point)
Including mail merges, agenda creation, tables, etc. in Word
Including advanced knowledge of excel (Concatenate, Vlookup, SumProducts, Conditional Formatting, CountIF, etc.)
What we provide:
Competitive salary
Health, Dental, Vision and Life Insurance options
401K plan
Paid holidays
Accrued personal time off for vacation and sick leave
Laptop, additional monitor, and mobile phone
Global Giveback program for volunteer service
Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee
Who we are:
M&IW is a global event management firm specializing in virtual, hybrid, and in-person experiences of all shapes and sizes as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil.
M&IW provides a portfolio of management services for meetings, events, incentives, conferences, and tradeshows. Those services include Event Management and Design, Event Sourcing, Attendee Registration and Reporting, Event Technology and Production, Creative Services, Event Marketing and Communications, Gifting and Engagement Strategies, Incentive and Recognition Solutions, Group Air Travel, On-Site Execution and Staffing, and Event Analytics. Our consulting and enterprise services include Technology Implementation and Administration, Meeting Policy, Process and Optimization, Third-party Governance, Executive Dashboards and Analytics, and Sustainability Best Practices and Tracking.
GLOBAL HEADQUARTERS:
10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone ***************
***************************
M&IW associates located throughout the US, UK, Latin America and Asia Pacific Regions
Care Coordinator
Delaware, OH jobs
Job Description
Want to make an impact? I Am Boundless is hiring for a Care Coordinator! Boundless is a non-profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we're on a mission to build a world that realizes the boundless potential of all people. Join our team, which shares a common passion and purpose in empowering our community.
Benefits - Why Join Boundless?
Financial & Retirement
401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment - Immediately 100% Vested
Annual Increases
Paid Time Off
5 Weeks of Paid Time Off
8 Paid Holidays
Health & Wellness
Medical Insurance
Free Dental & Vision Insurance
Flexible Spending Account (FSA)
Dependent Care Account (DCA)
Life Insurance & Supplemental Life Insurance
Disability Insurance
Professional Support
Tuition Discount Opportunities with Schools like Capella University & Franklin University
A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF)
Paid Training & Development Opportunities
Perks & Discounts
Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal
Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.)
Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly)
What You'll Do:
As a Care Coordinator, you'll play a meaningful role in assessing needs, service and resource linkage, and care coordination to support youth and families/ caregivers in the OhioRISE plan in achieving their health and outcomes goals. Care Coordinators are primarily community-based and may be able to perform some tasks from home. Care Coordinator Non-Licensed will work with individuals, parents/guardians, Boundless staff, community members, and other service and support providers via face-to-face engagement, telephone, video conferencing, and electronic communication. Day-to-day activities are varied based on the needs of the individuals and families/caregivers on the caseload. The Care Coordinator Non-Licensed serves as a primary point of contact and liaison for all the vital support providers in a youth or family's life, including scheduling meetings, tracking, exchanging documentation, following up on needs and appointments, and reporting outcomes.
Minimum Qualifications:
Bachelor's degree in psychology, social work, or other related field OR at least three years of experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice or a related public sector human services or behavioral healthcare field, providing community-based services to children and youth, and their family or caregivers.
High School and GED required
Experience in one or more of the following areas of expertise:
Family systems
Community systems and resources
Case management
Child and family counseling or therapy 5. Child protection 6. Child development
Current High Fidelity Wrap-Around and CANS Assessor training or the ability to complete such within 90 days of hire.
Training in cultural competency or the ability to complete such within 90 days of hire.
Licensure/Certification:
Valid Ohio Driver's License with Ohio Bureau of Motor Vehicles - No more than 5 points on driving record.
Valid car insurance.
Ready to make a difference? Apply today and join a company where you can realize your Boundless potential!
All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Care Coordinator
Mount Vernon, OH jobs
Job Description
Want to make an impact? I Am Boundless is hiring for a Care Coordinator! Boundless is a non-profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we're on a mission to build a world that realizes the boundless potential of all people. Join our team, which shares a common passion and purpose in empowering our community.
Benefits - Why Join Boundless?
Financial & Retirement
401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment - Immediately 100% Vested
Annual Increases
Paid Time Off
5 Weeks of Paid Time Off
8 Paid Holidays
Health & Wellness
Medical Insurance
Free Dental & Vision Insurance
Flexible Spending Account (FSA)
Dependent Care Account (DCA)
Life Insurance & Supplemental Life Insurance
Disability Insurance
Professional Support
Tuition Discount Opportunities with Schools like Capella University & Franklin University
A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF)
Paid Training & Development Opportunities
Perks & Discounts
Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal
Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.)
Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly)
What You'll Do:
As a Care Coordinator, you'll play a meaningful role in assessing needs, service and resource linkage, and care coordination to support youth and families/ caregivers in the OhioRISE plan in achieving their health and outcomes goals. Care Coordinators are primarily community-based and may be able to perform some tasks from home. Care Coordinator Non-Licensed will work with individuals, parents/guardians, Boundless staff, community members, and other service and support providers via face-to-face engagement, telephone, video conferencing, and electronic communication. Day-to-day activities are varied based on the needs of the individuals and families/caregivers on the caseload. The Care Coordinator Non-Licensed serves as a primary point of contact and liaison for all the vital support providers in a youth or family's life, including scheduling meetings, tracking, exchanging documentation, following up on needs and appointments, and reporting outcomes.
Minimum Qualifications:
Bachelor's degree in psychology, social work, or other related field OR at least three years of experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice or a related public sector human services or behavioral healthcare field, providing community-based services to children and youth, and their family or caregivers.
High School and GED required
Experience in one or more of the following areas of expertise:
Family systems
Community systems and resources
Case management
Child and family counseling or therapy 5. Child protection 6. Child development
Current High Fidelity Wrap-Around and CANS Assessor training or the ability to complete such within 90 days of hire.
Training in cultural competency or the ability to complete such within 90 days of hire.
Licensure/Certification:
Valid Ohio Driver's License with Ohio Bureau of Motor Vehicles - No more than 5 points on driving record.
Valid car insurance.
Ready to make a difference? Apply today and join a company where you can realize your Boundless potential!
All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Care Coordinator
Mount Vernon, OH jobs
Job Description
Want to make an impact? I Am Boundless is hiring for a Care Coordinator! Boundless is a non-profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we're on a mission to build a world that realizes the boundless potential of all people. Join our team, which shares a common passion and purpose in empowering our community.
Benefits - Why Join Boundless?
Financial & Retirement
401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment - Immediately 100% Vested
Annual Increases
Paid Time Off
5 Weeks of Paid Time Off
8 Paid Holidays
Health & Wellness
Medical Insurance
Free Dental & Vision Insurance
Flexible Spending Account (FSA)
Dependent Care Account (DCA)
Life Insurance & Supplemental Life Insurance
Disability Insurance
Professional Support
Tuition Discount Opportunities with Schools like Capella University & Franklin University
A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF)
Paid Training & Development Opportunities
Perks & Discounts
Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal
Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.)
Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly)
What You'll Do:
As a Care Coordinator, you'll play a meaningful role in assessing needs, service and resource linkage, and care coordination to support youth and families/ caregivers in the OhioRISE plan in achieving their health and outcomes goals. Care Coordinators are primarily community-based and may be able to perform some tasks from home. Care Coordinator Non-Licensed will work with individuals, parents/guardians, Boundless staff, community members, and other service and support providers via face-to-face engagement, telephone, video conferencing, and electronic communication. Day-to-day activities are varied based on the needs of the individuals and families/ caregivers on the caseload. The Care Coordinator Non-Licensed serves as a primary point of contact and liaison for all the vital support providers in a youth or family's life, including scheduling meetings, tracking, exchanging documentation, following up on needs and appointments, and reporting outcomes.
Minimum Qualifications:
Bachelor's degree in psychology, social work, or other related field OR at least three years of experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice or a related public sector human services or behavioral healthcare field, providing community-based services to children and youth, and their family or caregivers.
High School and GED required
Experience in one or more of the following areas of expertise:
Family systems
Community systems and resources
Case management
Child and family counseling or therapy
Child protection
Child development
Current High Fidelity Wrap-Around and CANS Assessor training or the ability to complete such within 90 days of hire
Training in cultural competency or the ability to complete such within 90 days of hire.
Licensure/Certification:
Valid Ohio Driver's License with Ohio Bureau of Motor Vehicles - No more than 5 points on driving record.
Valid car insurance.
Ready to make a difference? Apply today and join a company where you can realize your Boundless potential!
All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Monday through Friday 8:30 to 5:00pm
Care Coordinator Supervisor
Mount Vernon, OH jobs
Job Description
Want to make an impact? I Am Boundless is hiring for a Care Coordinator Supervisor! Boundless is a non-profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we're on a mission to build a world that realizes the boundless potential of all people. Join our team, which shares a common passion and purpose in empowering our community.
Benefits - Why Join Boundless?
Financial & Retirement
401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment - Immediately 100% Vested
Annual Increases
Paid Time Off
5 Weeks of Paid Time Off
8 Paid Holidays
Health & Wellness
Medical Insurance
Free Dental & Vision Insurance
Flexible Spending Account (FSA)
Dependent Care Account (DCA)
Life Insurance & Supplemental Life Insurance
Disability Insurance
Professional Support
Tuition Discount Opportunities with Schools like Capella University & Franklin University
A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF)
Paid Training & Development Opportunities
Perks & Discounts
Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal
Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.)
Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly)
What You'll Do:
As a Care Coordinator Supervisor, you'll play a meaningful role in providing supervision of needs assessment, service, resource linkage, and care coordination to support youth and families/ caregivers in the OhioRISE plan in achieving their health and outcomes goals. Care Coordinator Supervisors are primarily community-based and may be able to perform some tasks from home. Care Coordinator Supervisors will work with individuals, parents/guardians, Boundless staff, community members, and other service and support providers via face-to-face engagement, telephone, video conferencing, and electronic communication. Day-to-day activities are varied based on the needs of their care coordination team members and individuals and families/ caregivers on the team's caseload. Care Coordination Supervisors are responsible for ensuring their team members are trained and following all required standards, guidelines, policies, and regulations. Care Coordination Supervisors are responsible for ensuring their team members meet all expected timelines and outcomes, including completing assessments, outreach, documentation, and reporting.
Minimum Qualifications:
Bachelor's degree in psychology, social work, or related field.
Three years of experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field, providing community-based services to children and youth and their families or caregivers.
Experience in one or more of the following areas of expertise:
Family systems
Community systems and resources
Case management
Child and family counseling or therapy
Child protection
Child development
Training in cultural competency or the ability to complete such within 90 days of hire.
One year of supervisory or management experience.
Preferred Qualifications:
Current Ohio mental health professional license including LSW, LPC, LMFT, LISW, LPCC, LIMFT, PSY, LIMFT-S, LISW-S, or LPCC-S.
Licensure/Certification:
Valid Ohio Driver's License with Ohio Bureau of Motor Vehicles - No more than 5 points on driving record.
Valid car insurance.
Current High-Fidelity Wrap-Around and CANS Assessor training or the ability to complete such within 90 days of hire.
Ready to make a difference? Apply today and join a company where you can realize your Boundless potential!
All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Patient Access Specialist
Toledo, OH jobs
Harbor is seeking a Patient Access Specialist to join our Toledo team! Position is full-time, 40 hours per week. Education/Experience/Other Requirements: * An Associate's degree in business or closely related field, preferred. May substitute previous experience in medical/mental health administrative support services in lieu of associate's degree * Previous data entry experience is required. * Excellent customer service skills required; Ability to communicate clearly and effectively with a variety of people and be a team player. * Flexibility, ability to multi-task 3 or more tasks simultaneously, and excellent organizational skills also required * Ability to adhere to strict client confidentiality standards and policies * Must be proficient and accurate in computer use, including Microsoft Outlook and Word. Essential Job Competencies/Primary Duties: * Delivers excellent customer service in the manner prescribed by the company's customer service standards and takes appropriate action as necessary to clearly understand and resolve client needs on first call, whenever possible. * Answers all calls in a professional, engaging, warm, courteous, and efficient manner in accordance with organization's Vision with regards to service excellence efforts. Transfers calls or takes accurate written messages for proper and prompt delivery, when necessary. * Engages all callers and follows call through to completion scheduling into electronic health record including new appointments, hospital discharge appointments, follow-up appointments, cancellations, referrals and rescheduling. * Obtains and enters into the computer system the admission information during initial and on-going client contact according to Harbor policy. * Receives and completes all necessary follow-up including scheduling of all referrals assigned. * Keeps current with trends and developments related to essential job competencies and demonstrates continued growth. * Recognize and respond appropriately to crisis situations by referring to a clinical therapist, a manager, Urgent Care , or police emergency services. * Attends teams meetings * Work from any assigned location. * Keep current with communication via contact notes * Assist in the training of co-workers, students and volunteers in admission procedures. * Verify Medicaid insurances and direct clients who may need additional funding through the Board of Mental Health. About Harbor: * A leading provider of mental health and substance use treatment for over 100 years * 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year * Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more! Why Work for Harbor? It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include: *
Medical, dental, and vision coverage * Retirement plan with company match * Generous paid time off, sick time, and paid holidays * Tuition and professional license reimbursement programs * Clinical supervision hours offered * Employee referral bonuses * Ability to make a difference in your community!
Patient Access Specialist
Toledo, OH jobs
Job Description
Harbor is seeking a Patient Access Specialist to join our Toledo team!
Position is full-time, 40 hours per week.
Education/Experience/Other Requirements:
An Associate's degree in business or closely related field, preferred. May substitute previous experience in medical/mental health administrative support services in lieu of associate's degree
Previous data entry experience is required.
Excellent customer service skills required; Ability to communicate clearly and effectively with a variety of people and be a team player.
Flexibility, ability to multi-task 3 or more tasks simultaneously, and excellent organizational skills also required
Ability to adhere to strict client confidentiality standards and policies
Must be proficient and accurate in computer use, including Microsoft Outlook and Word.
Essential Job Competencies/Primary Duties:
Delivers excellent customer service in the manner prescribed by the company's customer service standards and takes appropriate action as necessary to clearly understand and resolve client needs on first call, whenever possible.
Answers all calls in a professional, engaging, warm, courteous, and efficient manner in accordance with organization's Vision with regards to service excellence efforts. Transfers calls or takes accurate written messages for proper and prompt delivery, when necessary.
Engages all callers and follows call through to completion scheduling into electronic health record including new appointments, hospital discharge appointments, follow-up appointments, cancellations, referrals and rescheduling.
Obtains and enters into the computer system the admission information during initial and on-going client contact according to Harbor policy.
Receives and completes all necessary follow-up including scheduling of all referrals assigned.
Keeps current with trends and developments related to essential job competencies and demonstrates continued growth.
Recognize and respond appropriately to crisis situations by referring to a clinical therapist, a manager, Urgent Care , or police emergency services.
Attends teams meetings
Work from any assigned location.
Keep current with communication via contact notes
Assist in the training of co-workers, students and volunteers in admission procedures.
Verify Medicaid insurances and direct clients who may need additional funding through the Board of Mental Health.
About Harbor:
A leading provider of mental health and substance use treatment for over 100 years
350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year
Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!
Why Work for Harbor?
It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:
Medical, dental, and vision coverage
Retirement plan with company match
Generous paid time off, sick time, and paid holidays
Tuition and professional license reimbursement programs
Clinical supervision hours offered
Employee referral bonuses
Ability to make a difference in your community!
Patient Access Specialist
Toledo, OH jobs
Harbor is seeking a Patient Access Specialist to join our Toledo team!
Position is full-time, 40 hours per week.
Education/Experience/Other Requirements:
An Associate's degree in business or closely related field, preferred. May substitute previous experience in medical/mental health administrative support services in lieu of associate's degree
Previous data entry experience is required.
Excellent customer service skills required; Ability to communicate clearly and effectively with a variety of people and be a team player.
Flexibility, ability to multi-task 3 or more tasks simultaneously, and excellent organizational skills also required
Ability to adhere to strict client confidentiality standards and policies
Must be proficient and accurate in computer use, including Microsoft Outlook and Word.
Essential Job Competencies/Primary Duties:
Delivers excellent customer service in the manner prescribed by the company's customer service standards and takes appropriate action as necessary to clearly understand and resolve client needs on first call, whenever possible.
Answers all calls in a professional, engaging, warm, courteous, and efficient manner in accordance with organization's Vision with regards to service excellence efforts. Transfers calls or takes accurate written messages for proper and prompt delivery, when necessary.
Engages all callers and follows call through to completion scheduling into electronic health record including new appointments, hospital discharge appointments, follow-up appointments, cancellations, referrals and rescheduling.
Obtains and enters into the computer system the admission information during initial and on-going client contact according to Harbor policy.
Receives and completes all necessary follow-up including scheduling of all referrals assigned.
Keeps current with trends and developments related to essential job competencies and demonstrates continued growth.
Recognize and respond appropriately to crisis situations by referring to a clinical therapist, a manager, Urgent Care , or police emergency services.
Attends teams meetings
Work from any assigned location.
Keep current with communication via contact notes
Assist in the training of co-workers, students and volunteers in admission procedures.
Verify Medicaid insurances and direct clients who may need additional funding through the Board of Mental Health.
About Harbor:
A leading provider of mental health and substance use treatment for over 100 years
350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year
Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!
Why Work for Harbor?
It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:
Medical, dental, and vision coverage
Retirement plan with company match
Generous paid time off, sick time, and paid holidays
Tuition and professional license reimbursement programs
Clinical supervision hours offered
Employee referral bonuses
Ability to make a difference in your community!
Care Coordinator
Newark, OH jobs
Want to make an impact? I Am Boundless is hiring for a Care Coordinator! Boundless is a non-profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we're on a mission to build a world that realizes the boundless potential of all people. Join our team, which shares a common passion and purpose in empowering our community.
Benefits - Why Join Boundless?
Financial & Retirement
401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment - Immediately 100% Vested
Annual Increases
Paid Time Off
5 Weeks of Paid Time Off
8 Paid Holidays
Health & Wellness
Medical Insurance
Free Dental & Vision Insurance
Flexible Spending Account (FSA)
Dependent Care Account (DCA)
Life Insurance & Supplemental Life Insurance
Disability Insurance
Professional Support
Tuition Discount Opportunities with Schools like Capella University & Franklin University
A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF)
Paid Training & Development Opportunities
Perks & Discounts
Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal
Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.)
Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly)
What You'll Do:
As a Care Coordinator, you'll play a meaningful role in assessing needs, service and resource linkage, and care coordination to support youth and families/ caregivers in the OhioRISE plan in achieving their health and outcomes goals. Care Coordinators are primarily community-based and may be able to perform some tasks from home. Care Coordinator Non-Licensed will work with individuals, parents/guardians, Boundless staff, community members, and other service and support providers via face-to-face engagement, telephone, video conferencing, and electronic communication. Day-to-day activities are varied based on the needs of the individuals and families/ caregivers on the caseload. The Care Coordinator Non-Licensed serves as a primary point of contact and liaison for all the vital support providers in a youth or family's life, including scheduling meetings, tracking, exchanging documentation, following up on needs and appointments, and reporting outcomes.
Minimum Qualifications:
Bachelor's degree in psychology, social work, or other related field OR at least three years of experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice or a related public sector human services or behavioral healthcare field, providing community-based services to children and youth, and their family or caregivers.
High School and GED required
Experience in one or more of the following areas of expertise:
Family systems
Community systems and resources
Case management
Child and family counseling or therapy
Child protection
Child development
Current High Fidelity Wrap-Around and CANS Assessor training or the ability to complete such within 90 days of hire
Training in cultural competency or the ability to complete such within 90 days of hire.
Licensure/Certification:
Valid Ohio Driver's License with Ohio Bureau of Motor Vehicles - No more than 5 points on driving record.
Valid car insurance.
Ready to make a difference? Apply today and join a company where you can realize your Boundless potential!
All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Auto-ApplyAllen County Moderate Care Coordinator
Lima, OH jobs
Job Details Lima, OH Full Time High School Road Warrior First Nonprofit - Social ServicesDescription
Allen Compensation: $45,000
An OhioRise Moderate Care Coordinator is a professional working under Ohio Medicaid's OhioRise program serving children with complex needs across behavioral health, juvenile justice, child welfare, developmental disabilities, education and others. Moderate Care Coordinators work to deliver community based, wraparound care coordination. As a Care Coordinator, you'll guide children and families through the OhioRise program, helping them access the right services, build stronger support systems, and achieve better health outcomes. This role is all about collaboration, compassion, and advocacy as well as empowering families while working alongside providers and community partners to ensure care is coordinated and effective.
Working at NYAP
Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Summer hours during the summer!
Professional Growth: CEU's, ongoing training/education, tuition reimbursement, and supervision hours
Health and Wellness: Comprehensive healthcare packages for you and your family
And So Much More: Retirement Matching (401K), flexible hours, mileage reimbursement, phone allowance, paid parental leave
What is OhioRISE?
The Ohio Department of Medicaid (ODM) is committed to improving the health of Ohioans and strengthening communities and families through quality care. In 2020, ODM introduced a new vision for Ohio's Medicaid program - one that strengthens Ohio's future and ensures everyone has the chance to live life to its full potential. OhioRISE, or Resilience through Integrated Systems and Excellence, is Ohio's first highly integrated care program for youth with complex behavioral health and multi-system needs.
National Youth Advocate Program is proud to announce that we were selected as the Care Management Entity (CME) in Catchment Area C, made up of 11 Ohio counties: Allen, Auglaize, Champaign, Clark, Darke, Hardin, Greene, Logan, Madison, Miami, and Shelby. The CME is responsible for delivering wraparound care coordination for children and youth enrolled in OhioRISE who have moderate behavioral health needs, and for helping to grow the system of care in the communities served to ensure the behavioral health needs of children and their families are met.
As a result, NYAP is seeking a fulltime CME Moderate Care Coordinator which will cultivate flexible, family-focused, community-based responsive services based on the High-Fidelity Wrap Around model of care coordination covering all of Allen County and overlap into Auglaize County as needed.
Under direct supervision of the Care Coordination Supervisor, this employee will aim to achieve the ultimate goal to keep youth in their homes, communities, and schools by assessing and delivering the appropriate services needed and reducing unnecessary out-of-home placement and potential custody relinquishment.
Responsibilities:
Cultivate flexible, family-focused, community-based responsive services based on the High Fidelity Wrap Around model of care coordination
Develop and maintain the Wraparound Team, including coordinating and leading team meetings
Coordinate and supervise implementation of the Plan of Care, including a Transition Plan and Crisis Plan with providers and community resources; update plan as necessary
Ensure family support and stabilization during crises
Provide and document the initial and ongoing Life Domain Assessment
Maintain all service documentation requirements, evaluation outcome requirements and data as required
Provide services in a timely manner and in accordance with Plan of Care and/or Crisis Plan
Utilize and monitor Flexible Funding and service coordination
Obtain weekly reports from subcontracted providers
Participate in after hours on-call response
Attend Program staff meetings, supervision and any other meetings as required
Participate in the Agency and Program CQI Peer review process
Perform duties to reflect Agency policies and procedures and comply with regulatory standards
Meet Agency training requirements
Report all MUl's to Site Manager and Supervisor immediately
Other duties as assigned
Qualifications
An MCC Care Coordinator will be a licensed or an unlicensed practitioner in accordance with rule 5160-27-01 of the Administrative Code
MCC care coordinators will complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM
MCC Care Coordinators will successfully complete skill and competency-based training to provide MCC
MCC Care Coordinators will have experience providing community-based services to children and youth and their families or caregivers in areas of children's behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field for:
(i) three years with a high school diploma or equivalent; or
(ii) two years with an associate's degree or bachelor's degree; or
(iii) one year with a Master's degree or higher
CME Moderate Care Coordinators will:
Have a background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development
Be culturally competent or responsive with training and experience necessary to manage complex cases
Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child- serving systems (e.g., child welfare, juvenile justice, education)
Live in one of the counties included in Catchment Area C
Driving and Vehicle Requirements
Valid driver's license
Reliable personal transportation
Good driving record
Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability
Apply today!
www.nyap.org/employment
Benefits listed are for eligible employees as outlined by our benefit policy.
Qualifications
An Equal Opportunity Employer, including disability/veterans.